ART Process Jobs in Ahmedabad

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

Sales Engineer GCC Region (Electronics & Projects) Location: Ahmedabad Key Responsibilities Market Development & Sales Identify and develop new business opportunities in the GCC region (UAE, Saudi Arabia, Qatar, Oman, Bahrain) for electronics hardware, industrial PCs, IoT, SCADA, and automation solutions. Build and manage a robust sales pipeline comprising distributors, OEMs, system integrators, EPC contractors, and key end-users. Execute account-based sales strategies targeting industrial, energy, infrastructure, and process automation sectors. Identify and onboard GCC-based System Integrators (SIs) or EPCs to act as partners or bid leads. Project Bidding & Tendering Lead end-to-end bidding processes for public and private sector projects, including RFQs, RFPs, BOQs, and compliance documentation. Collaborate with internal engineering, documentation, and finance teams to prepare comprehensive commercial and technical proposals. Track and bid for government tenders in partnership with local SIs (e.g., DEWA, ADNOC, ARAMCO, KAHRAMAA). Partner & Channel Management Establish and manage channel partners and local agents in target GCC countries. Provide partners with product training, pricing guidance, and pre-sales support. Conduct regular territory performance reviews, identify gaps, and implement corrective measures. Client Relationship Management Build and maintain long-term relationships with project consultants, automation teams, and procurement heads. Deliver technical presentations, product demos, and lead commercial negotiations. Drive repeat orders, after-sales engagement, and ensure high customer satisfaction. Reporting & Forecasting Maintain accurate sales pipeline details in CRM systems with deal stages, probabilities, and expected close dates. Submit weekly and monthly reports covering revenue forecasts, market trends, and competitor activity. Represent the company at industry expos and technical conferences within the GCC region. Key Requirements Bachelor s Degree in Electronics, Electrical, or Instrumentation Engineering; MBA is a plus. 4 6 years of B2B sales experience in electronics and automation products within GCC countries. Proven track record in project bidding and channel development. Strong knowledge of GCC trade regulations, logistics, import/export processes, and cultural business practices. Excellent command of English; Arabic language skills are an advantage. Willingness to travel frequently across GCC for business development and project closures. Preferred Exposure Industrial PCs, edge devices, SCADA systems, and industrial networking. IoT platforms, remote monitoring, and smart sensor integration. PLCs, HMIs, sensors, and networking devices. Battery Energy Storage Systems (BESS) or energy management systems (optional). Familiarity with government e-tendering portals in the GCC region. Qualification : Bachelors Degree in Electronics, Electrical, or Instrumentation Engineering; MBA is a plus

MS Dynamics Functional Consultant / Business Analyst Full-Time | Ahmedabad, Gujarat (On-site) Location: Ahmedabad, Gujarat Job Type: Full-Time, On-site Experience Required: 1 to 7 years Qualification: IT Graduate (CA, MBA, or equivalent preferred) Salary: Based on experience and expertise Notice Period: Immediate joiners preferred Job Summary We are looking for a skilled MS Dynamics Functional Consultant / Business Analyst to join our team in Ahmedabad. You will collaborate with cross-functional teams including business users, technical staff, and management to gather requirements, analyze business processes, and implement solutions on the Microsoft Dynamics 365 platform. This role is pivotal in bridging the gap between business needs and technical execution, ensuring the delivery of high-quality ERP/CRM solutions. Key Responsibilities Engage with customers cross-functional teams to understand business strategy and gather detailed requirements. Implement, maintain, and support customized solutions on Microsoft Dynamics 365 (F&O, Business Central, CRM). Develop clear, comprehensive functional documentation including Functional Requirement Documents (FRD), Functional Design Documents (FDD), and Test Design Documents (TDD). Conduct detailed business process analysis and create Fit-Gap analysis documentation. Prepare professional presentations and process workflows using tools like PowerPoint and Visio based on functional requirements and process design. Support solution testing activities and assist end users during User Acceptance Testing (UAT). Conduct training sessions to ensure smooth adoption of Dynamics 365 solutions. Collaborate in all phases of the Software Development Life Cycle (SDLC) to deliver end-to-end solutions. Maintain a strong attention to detail and commitment to delivering high-quality, customer-centric solutions. Mandatory Qualifications & Skills Bachelor s degree in IT, CA (Intermediate), MBA, or equivalent qualification. Minimum 2 years of hands-on experience in ERP or CRM implementation, preferably with Microsoft Dynamics 365 products. Proven expertise in requirements gathering, solution design, and business process documentation. Excellent written and verbal communication skills with the ability to interact with stakeholders at all levels, including C-level executives. Strong experience preparing test cases and supporting testing activities. Industry experience in Manufacturing, Banking, Financial Services and Insurance (BFSI) sectors is highly desirable. Self-starter with excellent multitasking skills and ability to prioritize shifting demands. Preferred Experience Practical knowledge of Dynamics 365 modules such as Finance & Operations (F&O), Business Central (BC), and Dynamics CRM. Hands-on experience with business process modeling and workflow automation. Familiarity with Agile methodologies and SDLC processes. Opportunity to work on cutting-edge Microsoft Dynamics 365 ERP/CRM implementations. Collaborate with industry experts and cross-functional teams in Ahmedabad. Support professional growth with real-world business and technical challenges. Competitive salary and a dynamic, growth-oriented work environment. Apply now to join a leading IT firm in Ahmedabad as an MS Dynamics Functional Consultant / Business Analyst and help drive digital transformation for our clients. Qualification : Bachelors degree in IT, CA (Intermediate), MBA, or equivalent qualification.

Job Title: Business Analyst Location: Ahmedabad, India About Metizsoft: At Metizsoft, we believe that Business Analysts are crucial to our continued growth and success. We offer a challenging and enjoyable collaborative culture that fosters long-term career growth. Join us and contribute to a company committed to innovation and efficiency. The Opportunity: As a Business Analyst at Metizsoft, you will play a pivotal role in guiding our organization toward the future. From researching progressive system solutions to evaluating their impact, you'll be responsible for identifying, developing, and helping implement strategic initiatives that improve efficiency and productivity across various business units. Key Responsibilities: Partner with stakeholders across diverse business units (e.g., sales, finance, security, compliance) to develop comprehensive analyses and documentation collaboratively. Communicate effectively and efficiently with production, managerial, and executive teams. Evaluate, analyze, and communicate systems requirements on an ongoing basis. Maintain systems processes, including delivering monthly status reports to all appropriate parties. Author and update internal and external documentation, formally initiating and delivering requirements and documentation. Conduct daily systems analytics to maximize effectiveness and troubleshoot problems. Develop meaningful and lasting relationships with partners for optimized systems integration. Respond to questions and concerns from managers and executives with supporting research and recommendations. Required Skills & Qualifications: 1 to 3 years of experience in analytics and systems development. High proficiency with SQL and database management. Proven analytical abilities with a keen eye for detail. Experience in generating process documentation and reports. Excellent communication skills, with the ability to translate complex data into clear, actionable insights. Job Details: Job Type: Full-time Industry: IT Services City: Ahmedabad

Technical Project Manager Dot Net Responsibilities: Project Management: Lead and manage large-scale software development projects, overseeing a team of 8 to 10 members on projects lasting 6+ months. Develop and execute detailed project and release plans, ensuring compliance with organizational standards and processes throughout the lifecycle. Technical Leadership: Provide hands-on guidance in backend (LAMP stack or .NET) and frontend technologies (ReactJS, NextJS, AngularJS). Utilize expertise in architecture, design, and implementation to ensure the successful delivery of technical solutions. Customer Communication: Serve as the primary point of contact for customers, managing relationships throughout the project delivery process. Develop and maintain a clear communication plan, ensuring regular updates and proactive sharing of relevant information with customers and stakeholders. Agile Methodology: Lead the adoption of Agile practices, facilitating Agile ceremonies and ensuring the team adheres to Agile principles to deliver high-quality software. Problem-Solving & Risk Management: Proactively identify and address potential risks, issues, and roadblocks, utilizing strong problem-solving skills to ensure timely resolution and avoid escalation. Technical Documentation & Presentation: Create wireframes and presentations to clearly communicate technical solutions to clients and stakeholders, ensuring a solid understanding of proposed technology concepts. API & Architecture Expertise: Leverage expertise in REST/SOAP APIs (JSON/XML) and a strong understanding of N-tier and Microservice architectures. Experience with ETL processes is a plus. Requirements: Experience: 10 to 15 years of experience in the software development industry, with at least 5 years in a Technical Project Manager role. Proven experience managing large-scale projects (6+ months), including new development projects with teams of 8 to 10 people. Technical Background: Hands-on experience with backend (LAMP stack or .NET) and frontend (ReactJS, NextJS, AngularJS) technologies. Strong expertise in REST/SOAP APIs, with solid experience in JSON/XML. Familiarity with N-tier and Microservice architecture; ETL experience is a plus. Agile Expertise: Deep understanding and hands-on experience with Agile development methodology and all associated ceremonies. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders. Proven ability to manage customer relationships and serve as the main interface throughout the project delivery process. Problem-Solving & Risk Management: Strong analytical skills with a proven track record of identifying and solving potential issues before they escalate. Documentation & Presentation: Experience creating wireframes and technical presentations to communicate complex technology solutions effectively to clients.

Graphic Designer Roles and Responsibilities: Design Creation: Lead the development of visually striking designs that align with brand objectives, ensuring high-quality, impactful results. Project Management: Manage multiple design projects simultaneously, ensuring timely delivery without compromising quality. Cross-functional Collaboration: Collaborate closely with cross-functional teams (marketing, product, etc.) to fully understand project requirements and execute designs that meet objectives. Brand Consistency: Maintain brand consistency across all design assets, ensuring alignment with the company s visual identity and standards. Creative Ideation: Contribute fresh, innovative ideas during brainstorming sessions, pushing creative boundaries to produce unique designs. Quality Assurance: Conduct thorough quality checks on design deliverables to ensure accuracy, consistency, and adherence to brand guidelines. Job Requirements: Shift Availability: Willingness to work UK shift (2 PM - 10 PM) to accommodate project timelines. Experience: 2-3 years of proven graphic design experience, with a strong portfolio showcasing creative design work. Technical Proficiency: Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design tools. Creative & Strategic Thinking: Strong creative thinking, with the ability to develop designs that are both visually appealing and strategically aligned with business goals. Communication Skills: Excellent verbal and written communication skills for effective collaboration with stakeholders and team members. Time Management: Proven ability to manage time effectively, ensuring project deadlines are met while maintaining design quality. Team Collaboration: Experience working in a fast-paced, collaborative environment, adjusting quickly to changing project priorities and timelines. Adaptability: Ability to adapt to changing design requirements and project demands, remaining flexible to shifting business needs.

Redraw Artist Roles and Responsibilities: Artwork Redraw: Redraw and recreate artwork from various sources (e.g., sketches, images, digital files) using industry-standard design software, ensuring high-quality, accurate results. Maintain Fidelity to Originals: Ensure redrawn artwork closely aligns with the original designs while meeting specific technical specifications and requirements. Collaboration: Work closely with designers and production teams to understand project requirements and deliver artwork within specified timelines. Attention to Detail: Maintain a keen eye for detail and consistency across all redrawn artwork, adhering to brand guidelines and ensuring quality standards are met. Troubleshooting and Technical Support: Address and resolve any technical issues related to artwork redraws, such as file formats, resolution concerns, or other technical requirements. Job Requirements: Experience: Proven experience as a Redraw Artist or in a similar role, with a strong portfolio demonstrating redrawn artwork in a variety of styles and mediums. Software Proficiency: Expertise in industry-standard design software, including Adobe Illustrator, Photoshop, and/or CorelDRAW. Digital Art Principles: Solid understanding of digital artwork principles, including color theory, composition, and typography. Efficiency and Accuracy: Ability to work efficiently under tight deadlines while maintaining high accuracy and attention to detail. Collaboration and Communication: Strong communication skills with the ability to collaborate effectively with cross-functional teams. Education: A Bachelor s degree in Graphic Design, Fine Arts, or a related field is preferred. Qualification : A Bachelors degree in Graphic Design, Fine Arts, or a related field is preferred.

Job Title: Business Analyst Experience: 1-3 Years Positions Available: 02 Qualification: BE-IT/CS, B.Tech-IT, MCA, MSc-IT Job Description: As a Business Analyst, you will play a pivotal role in understanding client requirements and translating them into actionable solutions. Your responsibilities will include: Client Engagement: Understand client needs and recommend suitable solutions tailored to their business goals. Business Process Analysis: Analyze existing systems and business processes, proposing functional designs to enhance efficiency. Documentation: Create detailed software requirement specifications (SRS) and initial scope documents to define project parameters. Wireframing & Design: Develop wireframes and collaborate with design teams to create mock-ups, ensuring alignment with client expectations. Client Presentations: Present functional documents to clients and secure necessary sign-offs for project progression. Collaboration with Development & Testing: Liaise with development and testing teams throughout the software development lifecycle to ensure smooth understanding and execution of requirements. Scope Management: Manage scope extensions and support the delivery team in meeting project milestones. Change Request (CR) Management: Handle Change Request documentation and ensure proper tracking and implementation. Quality Assurance: Review design mock-ups from an internal UAT perspective to ensure quality standards. Skill Upgradation: Stay updated with market trends and continuously enhance skills to stay relevant in a fast-evolving industry. Multitasking: Manage multiple projects simultaneously with a keen attention to detail. Skills & Requirements: Technical Knowledge: Understanding of web and mobile technologies and the software development lifecycle. Proficient in Tools: Skilled in communications, project management, Microsoft Office, and wireframing tools. Language Skills: Strong verbal and written communication skills in English. Attention to Detail: Ability to handle complex tasks with precision and manage multiple priorities effectively. Qualification : BE-IT/CS, B.Tech-IT, MCA, MSc-IT

Job Title: Project Manager - PMBA Required Experience: Relevant Experience: 8+ Years Total Experience: 10+ Years Experience in Project Management: 3 Years Job Type: Full-Time Number of Openings: 1 Job Description: We are seeking an experienced Project Manager with deep competency in Mobile and Web technologies to lead cross-functional teams. The ideal candidate will ensure the timely and budget-conscious delivery of projects, maintaining stakeholder satisfaction throughout the process. Responsibilities: Technical Leadership & Competency: Mobile & Web Applications Development: Demonstrate deep competency in the programming and development of both mobile and web applications. Client Communication & Requirement Gathering: Actively engage in client communication for gathering and eliciting project requirements, ensuring thorough understanding. Effort Estimation: Create effort estimations through Work Breakdown Structures (WBS) for accurate project forecasting. Technical Documentation: Develop essential documentation, including UML Diagrams, Wireframes, Use Case Diagrams, Workflow Diagrams, and Sequence Diagrams. Business Analysis Skills: Stakeholder Analysis & Planning: Conduct detailed business analysis planning and ensure clear communication with stakeholders. Requirements Management: Efficiently manage and communicate project scope, solution, traceability, risk, and constraints. Solution Evaluation: Define business problems, needs, and write detailed business cases, while technically evaluating the best solutions for the business. Elicitation: Gather and document business, functional, non-functional, performance, technical, and design requirements. Project Management Skills: SDLC Expertise: Possess comprehensive knowledge of SDLC and various methodologies like Agile, Scrum, Waterfall, and Rapid Application Development (RAD). Project Planning & Scheduling: Efficiently plan and schedule project timelines, ensuring proper resource allocation. Risk Monitoring: Continuously monitor and manage project risks and issues. Communication Management: Manage internal and external stakeholder communication effectively. Technical Skills: Wireframe Tools & Project Management Tools: Proficient in using wireframe and project management tools for delivering high-quality results. Mobile OS & Cross-Platform Frameworks: In-depth understanding of various mobile operating systems and development frameworks. API Integration: Experience in integrating and managing APIs and external interfaces (e.g., location-based services, maps, chat, messaging, charting, payment gateways). Client/Server Communication & Data Transfer: Knowledge of REST APIs, XML, JSON, and Batch Processing for seamless data transfer. Server & Hosting Platforms: Familiarity with virtual, dedicated, and cloud storage platforms. Marketplace Submissions: Understanding of application submission rules for various marketplaces, such as Play Store, iTunes, Amazon, and Windows Store. Key Responsibilities: Documentation Creation & Review: Develop and review BRD, FRD, SRS, and WBS (Work Breakdown Structures) to ensure thorough project documentation. Deliverable Management: Develop, review, and deliver key project artifacts, ensuring the timely delivery of high-quality work. Project Delivery: Effectively manage and deliver multiple projects within the defined schedule and budget. Team Coordination: Act as a key team player, ensuring effective coordination between various teams to achieve project goals. Communication & Project Management Tools: Use advanced project management tools and effective communication techniques to drive project success. Process-Oriented & Multi-tasking: Ability to self-manage and prioritize multiple tasks while adhering to a process-driven approach. Minimum Qualifications: Educational Qualification: BCA / B.E. / B.Tech / MCA / M.Tech or equivalent degree. Preferred Qualifications: Strong background in leading mobile and web application development projects. Proven experience in project management for mobile/web technologies. Additional Notes: Execution Experience: Must have successfully executed 10+ mobile applications in both mobile and web technologies, with a focus on high-quality deliverables and customer satisfaction. Qualification : BCA / B.E. / B.Tech / MCA / M.Tech or equivalent degree.

Job Title: Technical Document Writer Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform. Job Overview: We are looking for an experienced Technical Document Writer to join our team. This role focuses on producing and maintaining high-quality technical documents that clarify our IT projects, systems, and processes. The ideal candidate will collaborate closely with technical teams to capture, structure, and convey information effectively to meet the needs of internal and external stakeholders. Key Responsibilities: Documentation Creation and Maintenance: Create, update, and maintain technical documentation such as system requirements, technical specifications, process workflows, API documentation, and user manuals. Collaboration with Teams: Work closely with development, QA, and product teams to understand project requirements and translate them into clear, concise documentation. Technical Guides and Release Notes: Develop technical guides, release notes, and training materials to support product releases and process improvements. Simplify Complex Concepts: Document complex IT concepts in a structured format that is accessible for various audiences, including non-technical stakeholders. Consistency and Accuracy: Ensure consistency and accuracy in all documentation, adhering to company standards and guidelines. Conduct Interviews with SMEs: Conduct interviews with subject matter experts (SMEs) to gather information and verify document content. Review and Edit Documentation: Review and edit technical documents prepared by other team members to ensure clarity, completeness, and accuracy. Stay Current on Industry Standards: Stay up-to-date on industry standards for technical writing to continually improve documentation quality and efficiency. Qualifications: Education: Bachelor s degree in Technical Writing, Computer Science, Information Technology, Communications, or a related field. Experience: 5+ years of proven experience in technical writing within the IT industry, preferably in software or system documentation. Technical Writing Tools: Proficient in technical writing tools such as MS Office, Confluence, JIRA, MadCap Flare, or similar documentation platforms. IT Knowledge: Strong understanding of IT concepts, SDLC (Software Development Life Cycle), and project management methodologies. Communication Skills: Excellent written and verbal communication skills with a keen eye for detail. Independent and Collaborative Work: Ability to work independently and collaboratively in a fast-paced environment. Innovation: Work with a rapidly growing company and help shape the future of digital products and software solutions. Career Growth: Opportunities for learning and advancing your career in technical writing and IT. Impact: Your documentation will help shape the success of our IT projects, influencing both internal and external stakeholders. Dynamic Environment: Be part of a highly collaborative and innovative team dedicated to building cutting-edge solutions. If you re an experienced Technical Document Writer with a passion for clarity and precision, we d love to have you as part of the Rapidops team. Join us in helping businesses across the globe transform and succeed! Qualification : Bachelors degree in Technical Writing, Computer Science, Information Technology, Communications, or a related field.

Job Title: Project Manager Odoo Location: Ahmedabad Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 8 to 13 years Openings: 1 Roles & Responsibilities: As the Project Manager Odoo, you will lead ERP project implementations and drive successful project delivery. Your core responsibilities will include: Risk & Project Management: Identify ERP project risks and develop risk mitigation strategies to ensure smooth project execution. Oversee all stages of the Project Life Cycle to ensure timely and successful delivery. Develop and manage detailed project plans, including timelines, resources, and dependencies. ERP Implementation Leadership: Manage end-to-end ERP implementations (at least 3 full lifecycle projects) within well-known ERP systems such as Odoo, SAP, Oracle, Microsoft Dynamics, Salesforce, etc. Map end-user requirements with the standard functionalities in Odoo ERP and configure accordingly. Collaborate with cross-functional ERP experts to organize sprints, daily stand-ups, and review meetings. Team Management & Communication: Provide leadership, direction, and constructive feedback to team members to drive performance. Be a proactive team player, overseeing and motivating the team towards project success. Strong communication skills are required to articulate project goals, progress, and issues clearly across all levels. Business Analysis & Problem-Solving: Demonstrate functional knowledge of core business areas such as Supply Chain Management, Logistics, Procurement, Inventory, CRM, Sales/Purchase, Manufacturing, and Accounting. Analyze and recommend business system solutions that align with project goals and deliver measurable results. Stakeholder Management: Interact with senior management and stakeholders, presenting executive summaries, project status updates, and recommendations. Ensure that all project milestones and deliverables are completed according to plan and are aligned with business objectives. ERP System Configuration & Training: Train clients on ERP systems' features, functionalities, and best practices. Assist in business process configuration, documentation of current and future process flows, and ensuring smooth user interface configuration. Provide support for external system integrations if required and ensure smooth user setup for the ERP system. Resource & Conflict Management: Demonstrate strong resource management skills by allocating the right resources to the right tasks. Effectively manage and resolve conflicts within the team to ensure optimal collaboration and progress. Skills & Experience Required: Experience: 8-13 years of project management experience in the ERP domain, with at least 3 full lifecycle implementations using systems like Odoo, SAP, Oracle ERP, Microsoft Dynamics, Salesforce, or other similar ERP platforms. Technical & Functional Skills: Strong techno-functional skills, with the ability to bridge the gap between technical development and business needs. Knowledge of Odoo ERP and its modules, along with the ability to map client requirements to Odoo s functionalities. Project Management: Excellent leadership and project resource management skills. Proficient in creating project plans, risk management strategies, and status reports. Understanding of Agile methodologies, and managing sprints and regular team stand-ups. Business Knowledge: Expertise in various business processes such as Supply Chain, Logistics, Inventory, CRM, Accounting, etc. Proven ability to analyze business systems and recommend strategic solutions. Communication & Presentation Skills: Exceptional verbal and written communication skills to communicate complex ideas effectively to both technical and non-technical stakeholders. Ability to create and deliver formal presentations and executive summaries to senior management. Personal Attributes: Strong problem-solving ability and decision-making skills. Self-motivated and able to work independently with minimal supervision. Capable of handling high-pressure situations and managing stress effectively. Preferred Skills: Experience working with large-scale international clients. Knowledge of ERP integrations and handling external system setups. Experience in Odoo ERP customization and implementation. Qualification : Any Graduate / Post Graduate

Responsibilities: Evaluate business processes, anticipate requirements, identify areas for improvement, and develop and implement solutions. Lead ongoing reviews of business processes and develop optimization strategies. Stay up-to-date on the latest process and IT advancements to automate and modernize systems. Conduct meetings and presentations to share ideas and findings. Perform requirements analysis. Document and communicate the results of your efforts. Effectively communicate insights and plans to cross-functional team members and management. Gather critical information from meetings with various stakeholders and produce useful reports. Work closely with clients, developers, and managerial staff. Allocate resources and maintain cost efficiency. Ensure solutions meet business needs and requirements. Perform user acceptance testing. Manage projects, develop project plans, and monitor performance. Update, implement, and maintain procedures. Prioritize initiatives based on business needs and requirements. Serve as a liaison between stakeholders and users. Manage competing resources and priorities. Monitor deliverables and ensure timely completion of projects. Requirements: A minimum of 3 years of experience in business analysis or a related field. Exceptional analytical and conceptual thinking skills. Ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills. Excellent documentation skills. Strong analytical and conceptual thinking abilities. Experience in creating detailed reports and delivering presentations. Excellent planning, organizational, and time management skills. Strong written and verbal communication skills. Attention to detail. Experience working in the healthcare industry is an added advantage.

We are currently recruiting for an Odoo Developer position in our company. This position will be responsible for developing and supporting enhancements to Odoo modules, customer projects and their related integrations. The candidate should be able to work with functional business analysts, business process owners and other technical team members for a given requirement or process, capable of executing requirement and design specification into development deliverables. Roles & Responsibilities: Design, Development and testing of Odoo addons, projects, products and interfaces. Interact with customers and provide guidance with Odoo module s functionality. Ability to write maintainable application code which effectively and efficiently implements business requirements. Work with fellow developers to provide on-time and complete features, documentation and peer training. Participate in all phases of the Agile software development life cycle including technical analysis, design, development, testing, documentation and deployment. Studying and distributing help documents related to customizations, designs, and reports. He also looks into complex matters and decides the correct curative action. Reviewing codes and providing assistance to group members who have very little expertise. Taking part in the development of long reach strategies and aims. Enforcing architectural procedures for projects. Creating and making architecture and technical documents up to date for follow up and approval. Keeping himself up to date with the latest Odoo versions. Listing all functional, technical and operational data necessary for preparation. Knowledge, Skills and Abilities Required: Bachelors or Masters degree in Computer Science/Engineering (B.Tech/M.Tech/MCA). Strong 1+ years of experience in Odoo Installation, Configuration, Customization, Development, Integration and Migration. Sound knowledge of Python programming language. Broad knowledge of core technical areas of the business and accompanying functional modules of Odoo. Experience integrating Odoo modules with various formats including flat-file (CSV), XML, and XML-RPC. Knowledge of core ERP components Customer Relationship Management, Supply Chain Management, Manufacturing Resource Planning, Human Resource Management, Project Resource Management and Finance Resource Management. Hands-On experience with PL/SQL, Workflow and Python scripting. Ability to work with and enhance complex, highly integrated enterprise applications. Self-starter with can-do attitude a must in a fast-paced business and technical environment. Ability to develop technical solutions to business requirements in a complex projects, products and modules environment. Ability to learn and apply new trends and technology in IT. Excellent oral and written communication skills. Qualification : Bachelors or Masters degree in Computer Science/Engineering (B.Tech/M.Tech/MCA).

About This Role: As a Business Development Manager, you will strategize, implement, and oversee our business development activities. You will be at the forefront of discovering and exploiting new business opportunities and ensuring we stay ahead in a competitive landscape. Key Responsibilities: Craft and execute business development strategies to exceed revenue targets. Analyze market trends, competitor activity, and customer needs to identify new business opportunities. Maintain robust relationships with key stakeholders, including clients, partners, and industry bodies. Manage sales pipelines, lead generation, and sales forecasting effectively. Collaborate with our marketing team to drive marketing and sales initiatives. Provide insightful reports to leadership on business growth progress and market dynamics. Represent the company at industry events to network and stay abreast of the latest trends. Lead deal negotiations and closures, ensuring favorable terms for the company. Mentor and support junior business development staff. Requirements: Bachelor s degree in Business, Marketing, or related fields. Proven B2B/B2C sales and business development experience, ideally within the IT sector. Deep understanding of IT products and services, such as cloud solutions, software development, and infrastructure management. Exceptional communication, negotiation, and interpersonal skills. Strategic thinker with strong analytical skills and the ability to meet tight deadlines. Proven ability to manage budgets and financial forecasts. Opportunity to work in a vibrant and innovation-driven environment. Chance to work with leading technologies and influential industry players. Support for professional development and growth. Application Process: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience. We appreciate all applications, but only candidates selected for an interview will be contacted. Qualification : Bachelors degree in Business, Marketing, or related fields.

Job Description: We are seeking a highly skilled Project Manager to join our dynamic IT services team. The ideal candidate will have proven experience in Requirement Scoping, Functional Analysis, Technology Solution Design, Cost Estimation, Proposal Preparation, and Client Presentations. As a Project Manager, you will work closely with the sales team and clients to manage projects from initiation to completion, ensuring successful delivery and alignment with client requirements. This role is perfect for someone with a strong background in project management and client-facing roles, especially from the IT service-based industry. Key Responsibilities: Collaborate with the sales team to develop proposals and pitches for new business opportunities. Act as a technical and project management expert in client meetings, offering insights and guidance on project execution. Manage the entire project lifecycle, including scope finalization, solution review, cost estimation, and proposal submission. Work closely with clients to understand their business needs and devise effective project solutions to meet those needs. Ensure that the company s services can deliver on the client s requirements and expectations within the agreed timeline and budget. Capture and document client requirements, translating them into clear project plans and deliverables. Respond to client requests for information (RFI) and proposal requests (RFP), ensuring timely and detailed responses. Present project plans and proposals to clients, alongside the sales team, highlighting the project s value proposition and how the solution meets their needs. Create detailed costings and ensure that the project is profitable for both the client and the company. Manage project timelines, resources, and budgets to ensure the successful and timely completion of projects. Collaborate with multiple stakeholders, business units, and partners to handle complex and large-scale projects. Maintain process adherence and ensure that all reporting and approval requirements are met throughout the project lifecycle. Desired Skills: Proven track record in Requirement Scoping, Functional Analysis, Solution Design, Cost Estimation, and Project Management. Hands-on experience in managing projects from initiation through delivery, including Design & Estimation, Sizing, and Proposal Writing. Ability to lead and manage teams across various functional areas to ensure successful project delivery. Experience in guiding innovations in solutions and identifying key project themes and value propositions. Ability to work with multiple stakeholders and manage complex, large-scale projects across various business units and partners. Process-oriented with a focus on adherence to reporting and approval requirements. Exposure to a wide range of Digital Technology Stacks, including UX, Mobility, IoT, and eCommerce. Strong communication and presentation skills, with the ability to engage and influence clients and internal teams. Competitive salary and performance-based incentives. Work on innovative and challenging projects with a leading IT services company. Opportunity for career growth and professional development. Collaborative work environment with exposure to the latest technologies and industry trends. If you have a strong project management background with hands-on experience in managing client-facing projects, we d love to hear from you. Apply now to be part of our high-performing team!

JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance ltd. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment; Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business target. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc. Delivery of volume from service channels cashier & call center service. Delivery of volume from new identified channels like digital, CIBIL watch. Daily system / process support to sales team. Daily business MIS preparation and roll out. Monthly incentive calculation and roll out. Contest calculation and roll out. Liaise with HR team for various activities like R&R, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc. Track and Manage On roll & Off roll headcount and productivity. Liaise with Risk team for Offer generation, policy changes etc. Classroom Training & Training over call for any new enhancement, changes in product / processes. Allocation of monthly offer base to sales / call center team. Conducting various business meet like ZSM / RSM meet / Contest based trips. Managing portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location management. Managing various vendors: ensuring timely onboarding, calculation of payout etc. Monthly inputs for SMT reporting and Deck preparation. Annual inputs for LRS & AOP Deck preparation. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Major System issues and TAT for its resolution. Frequent system changes. Roll out of new system enhancement / customer communication across various channels. 5. DECISIONS (Key decisions taken by job holder at his/her end) NA 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work: Connect with various internal department i.e. COE, Sales, Mkt, Credit, Ops, RCU, Collections & Compliance. Connect with HR department for various activities. External Clients Roles you need to interact with outside the organization to enable success in your day to day work: Mapping of market competition and practices. Meeting with external vendors along with IT. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) Business achievement of Fee / Insurance / Rate as per the target. Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 0 to 2 Number of Direct Reports: 0 to 1 Number of Indirect Reports: NA Number of Outsourced employees: 0 to 2 Number of locations: 1 Number of products: 1 Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications Graduate / Post Graduate Good command in Microsoft Office suite. Work Experience 3 to 5 years of relevant experience Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated Qualification : Graduate / Post Graduate

Job Title: Sales Specialist About ABB: At ABB, we are dedicated to addressing global challenges. Our core values care, courage, curiosity, and collaboration are the driving forces behind our commitment to sustainable solutions. Our focus on diversity, inclusion, and equal opportunities ensures that we empower everyone to create solutions for a better future. Write the next chapter of your ABB story. Reports to: Sales Manager - Product Your Role and Responsibilities: As a Sales Specialist in the Electrification Business, you will be responsible for the sales of products/systems/services within a designated market or division, in alignment with the division strategy. Your role is crucial to driving growth, ensuring sustainable order growth, revenue, profitability, market share, and customer satisfaction. You will use your expertise to identify and develop new sales opportunities within the industry. Work model: On-site #LI - Onsite Main Responsibilities: Coverage of Industry End Users, Consultants, and Influencers: Act as a business development specialist focusing on establishing relationships with key stakeholders, including consultants, end users, and influencers. Technical Presentations & Specifications: Lead and provide technical presentations to key consultants and stakeholders, ensuring that ABB s solutions are clearly understood and preferred. Business Opportunity Identification & Mapping: Utilize sales tools like SFDC to identify new business opportunities. Map key stakeholders to create a technical preference for ABB products. Strategy Development: Develop and implement clear strategies to convert and build long-term industry end-user relationships. Maintain Positive Consultant & End User Experience: Ensure a positive experience for consultants and end users throughout the technical business development process, from pre-sales to post-sales, ensuring customer satisfaction. Qualifications for the Role: Education: BE/BTech in Electrical Engineering. Experience: A minimum of 5 years of experience working with Low Voltage Products. Skills: Strong ability to meet customers and drive business strategy. Proven experience in handling or being part of a team focused on business or customer acquisition. Eagerness to travel and meet new customers, developing relationships with key stakeholders. More About Us: ABB Smart Buildings helps optimize energy efficiency, safety, security, and comfort for any type of building, whether through new installations or retrofit solutions. Our division offers integrated digital technologies to control HVAC, lighting, shutters, and security, as well as energy distribution solutions including DIN rail products, enclosures, emergency lighting, industrial plugs, and sockets. These solutions are designed for single-family homes, commercial buildings, multiple dwellings, and industrial applications. Our innovative solutions serve the rising global demand for smart building technologies. These technologies aim to optimize energy distribution and building automation, delivering significant sustainable and financial benefits. ABB s solutions are crucial to helping customers meet their carbon reduction strategies and meet environmental demands.

Job Title: Customer Integration / API / EDI Analyst Role Overview: The role of Customer Integration / API / EDI Analyst is to support customers in integrating customer data systems with the ERP systems. This is done through supporting API integrations, configuring and maintaining customer/partner EDI communications, and providing other integration data as needed. The Customer Integration team works directly with customers, third-party integrators, and internal departments. Key Responsibilities Provide integration support for the Vendor s API, validating proper setup and use when applicable. Analyse, design, and develop customer EDI integrations; including communication setup, map editing, and business rule processes. Attend team meetings as an active participant providing input on current issues/tasks and feedback on completed items. Communicate effectively with team members, end users, and customers. Monitor for errors within EDI Package (ARCESB Integration or Manual EDI Process). Work with customers on data integrity issues. Document processes and process changes. Act as a liaison between internal customers and external customers, researching and providing answers to data questions. Escalate items to management or software developers as needed. Minimum Qualifications A.S. (Associate Science) in Information Technologies (2021 or earlier graduation), 2 years of experience with EDI data, or 2 years of SQL/Database experience. Understanding of database structure and ability to query database elements for research. Ability to work in both a team environment and independently. Time Management skills. Analytical skills, the ability to solve problems that may come up during a typical work day. Strong written and verbal communication skills. Strong interpersonal skills with end users, customers, and management. Ability to communicate IT terminology to someone who does not understand technical terms. Fluent in English. Preferred Qualifications Understanding of structured data such as XML/JSON. Understanding of Web Services/API s (SOAP/REST). Database fundamentals including querying and updating tables using SQL. EDI Translation Software Information. ARCESB B2B Integrator. Transaction Sets: 810 (Invoice), 846 (Inventory Advice), 850 (Purchase Order), 855 (Purchase Order ACK), 856 (Advance Ship Notice).

Position: Incident Manager - US Shift Job Summary: The Incident Manager is responsible for leading the incident management process to ensure timely identification, resolution, and documentation of IT incidents. The role involves coordinating with cross-functional teams, handling major incidents, and driving continuous improvement in IT service delivery. The ideal candidate should have expertise in ITIL processes, IT service management (ITSM) tools, stakeholder communication, and problem-solving skills to maintain high availability and stability of IT services. Key Responsibilities: Incident Management & Response: Lead the incident management process, ensuring rapid response, resolution, and communication. Act as an escalation point for critical IT incidents, ensuring minimal disruption to business operations. Coordinate with IT teams (Infrastructure, Network, Security, Applications, etc.) to diagnose, troubleshoot, and resolve issues. Ensure compliance with SLAs by monitoring incident resolution times and escalating issues as needed. Conduct Root Cause Analysis (RCA) and drive corrective actions to prevent recurrence. Facilitate post-incident reviews (PIRs) and ensure continuous process improvements. Stakeholder Communication & Coordination: Serve as the primary liaison between IT teams, business units, and senior leadership during incidents. Provide timely incident status updates to stakeholders with clear impact assessments. Ensure effective collaboration with third-party vendors and service providers for quick resolution. Develop and maintain incident communication templates for standardization. Process Improvement & Governance: Ensure adherence to ITIL best practices and ITSM frameworks. Identify trends in recurring incidents and work with Problem Management to implement permanent fixes. Maintain and enhance Incident Management Standard Operating Procedures (SOPs). Work closely with Change Management to assess risks and minimize service disruptions. Training & Readiness: Conduct training sessions for IT teams on best practices for incident handling. Organize incident response simulations and tabletop exercises to enhance preparedness. Develop incident management playbooks to standardize response procedures. Required Skills & Qualifications: Technical & ITSM Expertise: Strong understanding of ITIL frameworks (Incident, Problem, and Change Management). Hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, Jira Service Desk, or similar platforms. Knowledge of enterprise IT environments, including networking, cloud services, cybersecurity, and applications. Familiarity with log analysis, event correlation, and monitoring tools (e.g., Splunk, SolarWinds, Nagios). Soft Skills & Competencies: Excellent communication and stakeholder management skills for cross-functional collaboration. Strong analytical, problem-solving, and decision-making abilities under high-pressure situations. Ability to handle multiple high-priority incidents simultaneously. Leadership skills to guide IT teams and improve incident management practices. Education & Certifications: Bachelor s degree in Computer Science, Information Technology, or related field. ITIL Foundation Certification (ITIL v3 or ITIL 4) Mandatory. Preferred: ISO 27001, PMP, COBIT, CISSP, or relevant ITSM/security certifications. If you are an experienced Incident Manager with a strong ITIL background and the ability to manage high-priority incidents in a fast-paced environment, we encourage you to apply and join our dynamic team! Qualification : Bachelors degree in Computer Science, Information Technology, or related field.