AS Built Documentation Jobs in Mumbai

Manager - Infra Projects & Facilities Location: Mumbai Group Company: CEAT Job Description CEAT, a leading global tire manufacturer, is looking for a Manager - Infra Projects & Facilities to oversee day-to-day operations and maintenance of facilities, ensure seamless vendor management, and handle the corporate travel portfolio. This role requires a proactive approach to maintaining infrastructure, managing utilities, and enhancing overall productivity. Key Responsibilities Facilities Management and Maintenance Manage corporate office facilities, company-owned/leased residences, and guest houses. Ensure smooth functioning of communication channels, conference facilities, and mechanical functions. Oversee facility maintenance tasks including safety, sanitation, and grounds equipment. Ensure uninterrupted utility supply, including electricity, water, and HVAC, across all properties. Maintain housekeeping and maintenance quality standards for office and residential spaces. Provide administrative onboarding support to new joinees and senior management. Manage repair, maintenance, and replacement of office equipment, furniture, and vehicles. Vendor Management Liaise with government authorities to ensure regulatory compliance. Build and manage relationships with suppliers and service providers for facility services. Inspect work for compliance with specifications and quality standards. Ensure timely delivery of cleaning, security, and maintenance services. Travel Portfolio Management Liaise with airlines regarding group travel volume and negotiate corporate discounts. Finalize agreements with Travel Management Companies (TMCs) and ensure closure of corporate codes. Coordinate MICE (Meetings, Incentives, Conferences, and Exhibitions) and bulk travel requirements. Integrate Travel & Expense vendors with internal Admin and Accounts teams. MIS and Documentation Maintain accurate MIS to support budgeting and financial planning. Provide reports and analysis as requested by the Admin Head or senior management. Key Competencies Project Management: Ability to manage multiple infrastructure projects from conception to execution. Vendor Management: Strong negotiation and relationship-building skills. Budgeting & MIS: Proficiency in financial planning and handling data reporting for stakeholders. Communication & Coordination: Effective liaison skills with departments and government bodies. Required Qualifications & Experience Education: Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field. Experience: 7-10 years in facilities management, infrastructure projects, and vendor management. Knowledge: Strong understanding of utility management and corporate travel coordination. Work with a global leader in the tire manufacturing industry. Dynamic and growth-oriented environment with career advancement opportunities. Collaborate with senior management and diverse stakeholders to drive efficiency. Qualification : Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field

Designation: Senior Engineer Location: Mumbai Department: R&D Qualification: B.Tech / B.E in Electronics / Electronics & Communication / Electronics & Telecommunication Experience: 5+ years (exclusively in Electronics Design & Development) Required Skills & Expertise Practical hands-on experience with: Operational Amplifiers (OpAmp) and their applications. DC-DC converters, Low Dropout Regulators (LDOs), thermal calculations, and heatsink selection. Relays and their applications. Diodes, MOSFETs, BJTs, Optocouplers and their real-world usage. Protection devices such as MOV and TVS. Microcontrollers and pin mapping. Communication protocols including CAN, SPI, I2C, Parallel, RS232, RS485, Ethernet, USB. Switch Mode Power Supply (SMPS) design and PCB layout guidelines. EMI/EMC design and testing. Job Description & Responsibilities The candidate will own the product development lifecycle from initial specification through design, validation, and final production, including documentation at every stage: Design & Development Design and implement low-power analog circuits (op-amps, filters, power circuits, BJTs, FETs) and digital circuits (logic gates, microcontrollers, memories). Draft specifications, plan design architecture, create circuit schematics, select components, prepare BOMs, and coordinate procurement. Simulation & Analysis Perform circuit tolerance analysis using Excel, Spice-based Monte-Carlo simulations, TINA, or equivalent tools. Compliance & Standards Design and develop products compliant with hazardous location standards and railway safety standards (IEC, EN, UL, CE), focusing on intrinsic safety, functional safety, and EMI/EMC requirements. Testing & Validation Bring up PCB assemblies and develop low-level hardware test plans to verify design functionality. Debug hardware using oscilloscopes, digital multimeters (DMMs), logic analyzers, and other test equipment. Generate detailed test plans and reports for electrical and environmental compliance tests. Production Support Assist in prototype fabrication including procurement, build processes, and testing. Analyze and modify designs for end-of-life (EOL) considerations, manufacturing feedback, or customer issues. Documentation Document design processes, testing procedures, validation results, and create jigs or fixtures for validation purposes. Additional Expectations Collaborate effectively with cross-functional teams including manufacturing, procurement, and quality assurance. Drive continuous improvement by troubleshooting and resolving design and production issues. Ensure design practices align with company policies and industry best practices for quality and reliability. Qualification : B.Tech / B.E in Electronics / Electronics & Communication / Electronics & Telecommunication

Job Title: Security Automation Engineer Location: Mumbai Education: Graduate / Post-Graduate in Computer Science, Engineering, or a related field Experience: 2 8 years in IT / IT Security (Minimum 2 years in security automation or relevant role) Role Overview We are looking for a Security Automation Engineer with a strong foundation in scripting, system administration, and security tooling. In this role, you'll be responsible for automating key security functions, integrating security tools with enterprise systems, and enabling security visibility across infrastructure through dashboards and reporting. If you re passionate about automating security operations and building scalable security workflows, we want to hear from you. Key Responsibilities Security Tooling Implementation: Evaluate and implement new security tools and technologies aligned with organizational needs. Tool Integration & Automation: Automate security operations by integrating various tools and platforms using APIs, custom scripts, and automation frameworks. Ticketing System Integration: Link security tools with ITSM/ticketing platforms to streamline incident and alert workflows. Dashboard & KPI Automation: Develop scripts/tools for automated generation of security dashboards and KPI reports. CI/CD Security Integration: Collaborate with DevSecOps teams to build and enhance secure CI/CD pipelines, embedding security controls into the SDLC. Internal Enablement & Training: Provide internal training and documentation to help teams safely adopt and manage automation scripts. Cross-Functional Collaboration: Work closely with IT, DevOps, and security teams to ensure effective and secure automation implementations. Required Skills & Experience Technical Skills: Scripting & Automation: Hands-on experience with scripting languages such as PowerShell, Shell, Python, Perl, Ruby, Go, Groovy, and Helm. Tooling & Integration: Experience in automating and integrating tools through REST APIs, CLI, or other interfaces. System Administration: Proficiency in UNIX/Linux environments installation, configuration, and troubleshooting. Networking Fundamentals: Strong understanding of OSI layers, TCP/IP, and general networking concepts. Application Stack Management: Exposure to application servers like Tomcat, JBoss, Apache, NGINX, and Ruby, etc. Programming Background (Basic): Ability to write and understand code for automation and tool integration. Preferred Qualifications Bachelor s or Master s in Computer Science, Information Security, or a related technical field. Prior experience in security automation, DevSecOps, or security operations. Exposure to CI/CD environments and security tooling within development pipelines. Core Competencies Problem-Solving: Ability to break down complex security tasks and automate them efficiently. Collaboration: Strong team player with experience working across departments. Communication: Effective verbal and written skills, especially for internal knowledge sharing. Security Mindset: Proactive approach to improving security posture through automation. Be part of a modern security team driving automation-first security operations. Work with cutting-edge tools and cloud environments. Collaborate with skilled professionals in a cross-functional setup. Opportunity to create impact by improving security visibility and efficiency. Competitive compensation and growth opportunities. Qualification : Graduate / Post-Graduate in Computer Science, Engineering, or a related field

RCA Lead Experience: 6 9 years Location: Mumbai Team: Customer Success About CoinDCX At CoinDCX, we believe Change Starts Together. Over the past six years, we ve grown from India s first crypto unicorn to a community of over 125 million users. We re on a mission to make Web3 accessible to everyone by creating innovative products that tackle accessibility and security challenges head-on. Join us to be part of a passionate team breaking barriers and building the future of digital finance. Inside CoinDCX s Customer Success Team Our Customer Success team is dedicated to helping users get the most out of their CoinDCX experience. We foster strong relationships, provide timely support, and guide users through their digital finance journeys. If you re passionate about customer satisfaction and operational excellence, this is where your impact begins. Your Role As the RCA Lead, you will be the central owner for structured problem-solving across customer experience, product, and operations. You will lead root cause analysis for critical incidents, drive cross-functional collaboration, and ensure sustainable corrective and preventive actions are implemented to reduce recurring issues. What You ll Own Root Cause Analysis & Problem Solving Lead RCA exercises for major customer-impacting issues, operational failures, and escalations. Build and enforce structured RCA frameworks (5 Whys, Fishbone, FMEA) to ensure consistent problem-solving. Conduct thorough post-incident reviews and publish detailed RCA reports with clear, actionable recommendations. Cross-Functional Collaboration Partner with Product, Tech, Operations, Compliance, and Support teams to address root causes and prevent recurrence. Track and follow up on CAPA (corrective and preventive actions) until full resolution. Ensure accountability for long-term solutions over temporary fixes. Data & Reporting Maintain dashboards tracking recurring issues, escalation trends, and RCA completion metrics. Present RCA insights and systemic risk trends regularly to senior leadership. Quantify the business and customer impact of issues, demonstrating measurable improvements post-fix. Governance & Standards Establish and refine SOPs for incident reporting and RCA processes. Train teams and stakeholders on RCA methodologies and problem-solving best practices. Ensure regulatory and audit compliance with thorough documentation of RCA activities. What You Bring 6 10 years experience in Operations Excellence, Quality, Risk, or Customer Experience, preferably in fintech, crypto, BFSI, or high-scale tech environments. Proven expertise in Root Cause Analysis, CAPA management, and incident governance. Strong analytical skills with the ability to work on large datasets and generate actionable insights. Excellent communication skills to simplify complex issues for leadership and stakeholders. Proficiency with tools like JIRA, Confluence, SQL, Excel, and BI dashboards (Tableau, PowerBI, Looker). Strong stakeholder management and cross-functional collaboration experience. Success Metrics Reduction in repeat issues and escalations. Average time to complete RCA and implement preventive actions. Accuracy and adoption of RCA reports across teams. Leadership satisfaction on visibility and management of systemic risks. You are endlessly curious about Virtual Digital Assets (VDA) and Web3, always staying ahead in this fast-evolving space. You take ownership, relentlessly driving impact and excellence. You embrace a We over Me culture, empowering your team and peers. You thrive on change and innovation, pushing beyond limits and convention. Perks That Empower You Design Your Own Benefit: Customize your perks whether gadgets, travel, or pets, you prioritize what matters most. Unlimited Wellness Leaves: Take time off whenever you need to recharge. Mental Wellness Support: Access health experts, counseling sessions, wellness workshops, and team outings. Bi-Weekly Learning Sessions: Stay sharp and grow with ongoing industry knowledge and skill-building. Join Us If you re ready to lead problem-solving at scale and shape the future of customer experience in Web3 we want to HODL you on our team!

Engineering Manager Experience: 10+ Years Location: Mumbai Type: Full-Time About Fynd Fynd is India s largest omnichannel retail platform and a multi-platform technology company at the forefront of AI, ML, big data, and retail innovation. Serving over 2,300 brands, we offer a unified system that empowers businesses to streamline online and offline sales, manage inventory, enhance store operations, and elevate customer engagement. Role Overview We re looking for a dynamic Engineering Manager who can lead by example writing scalable, performant code while mentoring high-performing teams. Beyond traditional engineering leadership, we value individuals who embrace AI as a development accelerator, using tools like GitHub Copilot, Cursor, and ChatGPT to enhance productivity across coding, testing, and documentation. As an Engineering Manager at Fynd, you ll take ownership of end-to-end architecture, build web applications, and manage teams across backend and frontend technologies. You ll also play a key role in shaping our cloud-native infrastructure on AWS. Key Responsibilities Lead, mentor, and grow a team of backend and frontend engineers, encouraging innovation and ownership. Architect, design, and deliver scalable backend systems using Node.js and Python. Build responsive and secure frontend applications with React.js, ensuring seamless integration with backend services. Leverage AI tools (e.g., GitHub Copilot, GPT-4, Cursor) to accelerate development cycles scaffolding, testing, debugging, and documenting code. Manage cloud infrastructure on AWS including Lambda, EC2, S3, RDS, API Gateway, etc. Design and optimize databases with MongoDB and PostgreSQL, ensuring performance and reliability. Define and implement engineering best practices across CI/CD, code reviews, testing, security, and deployment. Collaborate cross-functionally with product managers, designers, and DevOps to ship impactful features. Proactively monitor system performance, troubleshoot production issues, and ensure high system availability. Stay on top of emerging technologies and trends to drive continuous improvement within the team and the organization. Requirements Bachelor s or Master s degree in Computer Science, Engineering, or a related field. 10+ years of hands-on software development experience, including 3+ years in engineering leadership. Expertise in Node.js, Python, and React.js. Strong experience in MongoDB, PostgreSQL, and scalable data modeling. Proven track record in cloud-native architecture and microservices, with hands-on AWS experience. Familiarity with DevOps practices, CI/CD pipelines, Docker, and Kubernetes. Excellent problem-solving skills and ability to make sound technical decisions. Strong communication, mentorship, and team-building skills. Experience in leading engineering teams in high-growth, fast-paced environments. Growth: We re growing fast across products, markets, and technologies. As a part of Fynd, you ll have opportunities to lead new initiatives, expand into leadership roles, and be part of a company that invests in your growth. Flex University & Learning Wallet: Access in-house courses to upskill or pursue external certifications with full reimbursement your learning is our priority. Culture: Team bonding, events, and celebrations are part of our rhythm weekly, quarterly, and annual. Wellness: Comprehensive Mediclaim for you, your spouse, kids, and parents. Access to licensed therapists to support mental health and work-life balance. Work Culture We work from our Mumbai office 5 days a week to foster collaboration and team synergy. If you re excited to build, lead, and innovate at the intersection of tech and AI we d love to meet you. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field

Position: Additive Inside Sales Executive Location: Mumbai Employment Type: Full Time Experience Required: 3 5 Years Industry: Additive Manufacturing / Industrial Equipment / Sales Support Job Overview We are looking for a detail-oriented and proactive Inside Sales Executive Additive Division to manage consumables and spare parts sales. The ideal candidate will efficiently handle customer RFQs, process orders, coordinate with suppliers, and drive repeat business by closely tracking consumption patterns. If you have a passion for sales operations, customer service, and managing backend processes with precision, we d love to hear from you. Key Responsibilities Respond to incoming RFQs from customers and service engineers, providing accurate and timely quotations. Track consumable usage and proactively follow up with customers to generate repeat business. Process customer orders efficiently while ensuring adherence to delivery schedules and specifications. Collaborate with suppliers or product managers to gather pricing and availability, negotiate terms, and place purchase orders as required. Coordinate import activities: Prepare and manage documentation Ensure compliance with import laws and tariffs Oversee customs clearance Work with logistics teams and customs brokers to ensure timely clearance of imported goods. Monitor inventory levels and anticipate demand to avoid shortages or overstock situations. Maintain comprehensive records of RFQs, quotes, orders, and supplier communications. Review and verify supplier invoices and match them with received goods for quality and quantity. Keep customers updated on the status of their orders, delivery timelines, and resolve any issues proactively. Identify and implement process improvements to increase operational efficiency and customer satisfaction. Required Skills & Qualifications 3 5 years of experience in inside sales, order processing, supply chain coordination, or customer support preferably in industrial or additive manufacturing sectors. Strong understanding of sales coordination, consumables tracking, and procurement processes. Experience with import procedures, documentation, and dealing with customs clearance. Excellent communication and negotiation skills. Proficiency in MS Office (Excel, Outlook) and familiarity with ERP/CRM systems. Strong attention to detail, with the ability to multitask and meet tight deadlines. Customer-first mindset with the ability to build and maintain professional relationships. Opportunities for career growth in industrial and additive manufacturing domains Supportive and collaborative team environment Exposure to global vendors, processes, and supply chain operations Apply now and be part of a fast-growing and innovative team in the additive manufacturing space.

Engineer Information Technology (AIOps & Automation Engineer) Location: Mumbai Experience: 1 3 Years Company: Tata Communications Employment Type: Full-Time About Tata Communications Tata Communications is at the forefront of reimagining global connectivity through cutting-edge innovation. Our services power Cloud, IoT, AI, Collaboration, Security, and Network Solutions that redefine the digital experiences of businesses across industries. With a global footprint and a focus on driving intelligent transformation, we are building the New World of Communications. Job Profile: AIOps & Automation Engineer As an AIOps & Automation Engineer, you will play a critical role in transforming IT operations through automation, infrastructure scripting, and deployment of AI/ML-powered solutions. This is an individual contributor position with scope to lead small-scale operational projects and optimize system performance across platforms. Key Responsibilities Design, build, and manage infrastructure automation using Python, PowerShell, Bash, and Ansible. Deploy and maintain AIOps tools and platforms for proactive incident management and operational efficiency. Develop and manage CI/CD pipelines, supporting continuous integration and deployment. Implement and manage monitoring systems, such as Zabbix and other NMS tools. Maintain detailed infrastructure documentation including LLD/HLD. Assist in the design, security, and handover of infrastructure to operations teams. Independently resolve complex IT issues and contribute to operational improvements. Stay current with advancements in AI/ML, automation, and orchestration technologies. Technical Skill Requirements Proficiency in Python, PowerShell, and Bash scripting. Experience with Ansible, AWX, or similar automation tools. Familiarity with Zabbix or other network monitoring systems. Understanding of AI/ML concepts and practical exposure to related tools. Working knowledge of AIOps platforms and deployment practices. Hands-on with Linux, Windows Server, and basic Kubernetes. Experience in designing, documenting, and implementing IT infrastructure. Familiarity with CI/CD tools and pipeline methodologies. Certifications in relevant technologies are an added advantage. Qualifications B.Tech / B.E. or equivalent degree in Computer Science, IT, or a related field. 1 3 years of experience in IT Operations, with exposure to automation and AIOps. Strong analytical and problem-solving skills. Excellent documentation and communication abilities. What You ll Bring Passion for automation and digital transformation in IT infrastructure. Ability to independently manage tasks, take initiative, and troubleshoot complex issues. Flexibility to adapt and contribute in a fast-paced, evolving technical environment. A collaborative mindset with a focus on delivering reliable, scalable solutions. Be part of a future-forward tech ecosystem in one of India s most respected technology organizations. Work on next-generation automation and AIOps platforms shaping global IT operations. Collaborate with industry leaders and expand your skills in a learning-driven environment. Qualification : B.Tech / B.E. or equivalent degree in Computer Science, IT, or a related field

Position: Domain Expert - Systems (DevSecOps) Location: Mumbai Area of Work: Systems Job Purpose The DevSecOps Domain Expert will be responsible for ensuring the security, efficiency, and reliability of DevSecOps processes across the development lifecycle. You will play a pivotal role in integrating security into the CI/CD pipeline and promoting the adoption of best practices throughout the software development and change management processes. Expertise in Process Automation is a plus, aimed at boosting productivity, consistency, and speed within DevSecOps operations. Key Responsibilities DevSecOps Implement, manage, and optimize security automation practices within DevOps pipelines to ensure secure software development and deployment. Collaborate with Development and Security teams to integrate security seamlessly into the DevOps workflow. Application Security Identify, assess, and mitigate vulnerabilities within applications, ensuring adherence to security policies, standards, and best practices. Conduct threat modeling, vulnerability assessments, and risk analysis for DevSecOps processes to identify potential security gaps and recommend appropriate solutions. Provide security guidance to development teams, promoting secure coding practices and reviewing security standards. Collaboration & Training Embed security best practices across the SDLC (Software Development Life Cycle), ensuring that security is considered at every stage of development. Mentor and train developers on secure coding principles, helping them implement industry-standard security practices within their code. Automation & Tooling Design, build, and maintain automated pipelines that integrate security tools, such as SAST (Static Application Security Testing), DAST (Dynamic Application Security Testing), and vulnerability management tools. Ensure that security tools are continuously updated and effectively incorporated into the CI/CD pipeline. Monitoring & Governance Establish and maintain comprehensive monitoring systems for DevSecOps onboarding, deployment, and runtime application security. Collaborate with cross-functional teams to manage incidents, respond to security alerts, and conduct investigations related to application security. Document and update policies and procedures for secure development and deployment practices. Continuous Improvement Stay abreast of industry trends and emerging technologies in DevSecOps and application security. Identify areas for improvement in security processes, aiming to enhance efficiency, scalability, and overall security posture. Qualifications & Experience Education Essential: BE (Computer Science/IT), MCA, or a Master s Degree in Computer Science/IT. Experience Overall Experience: 8+ years in the technology field, with at least 3 years of experience specifically in DevSecOps and Application Security. Technical Skills: Proficiency with CI/CD tools like Jenkins, GitLab, etc. Experience with security tools like F5, Fortify, SonarQube, etc. In-depth understanding of secure coding practices and application security testing methodologies. Qualification : BE (Computer Science/IT), MCA, or a Masters Degree in Computer Science/IT

Position: Engineer Procurement Department: Supply Chain Management (SCM) Division: Corporate Location: Mumbai Experience: 2 4 years Qualification: B.E. in Mechanical / Electrical / Civil Engineering Job Purpose To manage end-to-end procurement activities including purchasing, vendor management, logistics coordination, stores management, and inventory control. The role involves ensuring timely availability of materials and services, maintaining cost efficiency, and adhering to organizational policies and compliance standards. Key Responsibilities Procurement Operations: Handle complete procurement lifecycle: from raising enquiries, quotation analysis, technical/commercial evaluation, vendor finalization, negotiation, and issuing purchase orders (POs). Streamline and manage procurement processes for raw materials, engineering goods, consumables, chemicals, spares, packaging materials, capital goods, etc. Ensure timely procurement of materials and services as per project schedules. Maintain updated procurement records, including vendor documentation, purchase history, and price trends. Review and follow up on stock levels to maintain optimal inventory. Conduct regular market research to identify alternative suppliers, materials, and cost-saving opportunities. Vendor & Supplier Management: Build and maintain strong supplier/contractor relationships to ensure smooth and transparent business transactions. Continuously assess vendor performance on delivery, cost, and quality parameters. Lead vendor development initiatives to onboard capable suppliers in line with project and quality requirements. Obtain feedback on supplied goods/services and resolve any discrepancies through corrective or preventive measures. Logistics & Stores Coordination: Oversee logistics for inbound and outbound material movement (domestic and international), including all import/export documentation and statutory requirements. Coordinate inter/intra-state and international shipments to ensure timely delivery. Support stores and warehouse teams for efficient inventory management, material retrieval, and proper storage mechanisms. Cost & Compliance: Drive cost optimization through strategic sourcing, negotiation, and alternative procurement methods. Ensure procurement operations align with ISO compliance and internal control standards. Collaborate with compliance teams to generate and track all reports related to POs and procurement processes. Actively participate in the procurement budgeting process and contribute to cost tracking and forecasting. Cross-Functional Collaboration: Coordinate with project, engineering, and other internal departments to assess material requirements and specifications. Attend and conduct negotiation and project discussion meetings with cross-functional stakeholders. Team & Performance Management: Set goals for subordinates and monitor performance regularly. Mentor and guide team members for professional development and process improvement. Promote a collaborative, efficient, and accountable team culture. Preferred Candidate Profile Bachelor s degree in Mechanical, Electrical, or Civil Engineering. 2 4 years of experience in procurement, supply chain, or sourcing roles, preferably in a project-based or engineering organization. Solid understanding of supply chain processes, vendor management, inventory control, and logistics. Excellent negotiation, analytical, and communication skills. Proficiency in MS Office, ERP systems, and procurement software. Knowledge of Indian taxation, import/export processes, and ISO standards. Strong attention to detail, time management, and problem-solving ability. Qualification : B.E. in Mechanical / Electrical / Civil Engineering

Senior IT Business Analyst Location: Mumbai Experience Required: 12 14 Years Employment Type: Permanent Functional Area: Business Analysis Role Summary: We are looking for an experienced and detail-oriented Senior IT Business Analyst to serve as the vital link between business needs and technology solutions. This role involves close collaboration with business users and operations teams to gather, analyze, and translate functional requirements into effective IT system designs. The ideal candidate will bring expertise from the insurance domain or related non-banking sectors, combined with strong analytical, documentation, and stakeholder communication skills. Key Responsibilities: Collaborate with business users and operations teams to gather, analyze, and document functional requirements Translate business needs into clear and comprehensive Business Requirement Documents (BRDs) and functional specifications Design system features and workflows based on business processes and objectives Identify areas for automation and prepare detailed requirement specifications for development teams Develop, review, and validate test cases, test scenarios, and test results to ensure solution quality Conduct functional testing and ensure timely feedback to developers and stakeholders Track and manage user-reported issues, ensuring timely resolution and communication Provide regular updates on project status, risks, and deliverables to all stakeholders Translate complex technical information into simple terms for business users Create and maintain all required documentation including user manuals, process flows, and status reports Perform other related duties as assigned Desired Candidate Profile: Technical & Behavioral Competencies: Prior experience as an Operations Executive in the Insurance industry or IT Business Analyst (non-banking/finance domain preferred) Exposure to insurance products, workflows, and compliance is a strong plus Basic knowledge of SQL / PL SQL, web technologies, and general programming concepts Self-starter with the ability to work independently and collaboratively with minimal supervision Excellent documentation, presentation, and communication skills Strong time management skills with the ability to meet strict deadlines Proven ability to build and maintain strong working relationships with stakeholders and colleagues Educational Qualifications: Bachelor s degree in IT or related field (BCA / MCA / B.Sc IT / B.E. IT / Electronics & Telecom / MBA IT) Qualification : Bachelors degree in IT or related field (BCA / MCA / B.Sc IT / B.E. IT / Electronics & Telecom / MBA IT)

Position: Executive Freight Operations Location: Mumbai, India Department: Agri Commodities Logistics Company: Tata International Limited About Tata International Tata International Limited (TIL) is a leading trading and distribution company with a legacy spanning over 60 years. Operating in more than 29 countries, TIL is involved in diverse verticals such as trading, distribution, manufacturing, and retail. Guided by the Tata Code of Conduct and built on the values of Pioneering, Integrity, Excellence, Unity, and Responsibility, we foster a culture of ethical leadership, inclusion, and continuous growth. Job Purpose The role involves managing container freight, bulk, and break bulk shipping operations for the Agri Commodities division. The candidate will handle end-to-end freight booking, shipping documentation, cost optimization, and coordination with global stakeholders to ensure seamless trade execution. Key Responsibilities Container Freight Booking & Ocean Logistics (80%) Secure container freight bookings at competitive rates, staying within or below budget benchmarks Develop and maintain freight rate forecasts for key origins (Brazil, Myanmar, India) Negotiate demurrage and detention waivers to protect trade margins Address daily logistics challenges including container availability, prioritization, and schedule adherence Ensure timely freight payments with full audit compliance Build strong relationships with shipping lines to ensure rate advantages and container availability Collaborate with global commercial teams to create shipment plans and freight booking strategies Generate and publish daily/weekly/monthly MIS reports on shipment updates, freight trends, budget vs. actuals, and performance analysis Bulk / Break Bulk Shipping & Vessel Operations (20%) Manage post-fixture operations and execute charter party contracts Monitor vessel schedules, loading/discharge progress, and stowage plans; perform laytime tracking and analysis Prepare and manage shipping documentation: BLs, NORs, LOIs, and laytime calculations Execute freight settlements and voyage accounting; handle close-out formalities Coordinate with ports, shipping agents, and P&I Clubs to resolve operational issues Support voyage planning and freight differential estimation for chartering strategy Educational Qualifications Graduate degree with specialization or certification in Chartering, Container Freight Logistics, or Post Fixture Operations Experience & Skills Required 10+ years of hands-on experience in container shipping or vessel operations Expertise in freight booking, chartering, and contract execution Strong commercial understanding of international shipping legal frameworks In-depth knowledge of container logistics, supply chain processes, and freight markets Excellent negotiation, analytical, and coordination skills Proficiency in MS Excel, ERP systems, and shipping platforms Strong interpersonal and cross-functional communication skills Meticulous in planning and cost optimization Industry Preference Experience with carriers, booking agents, freight forwarders, or logistics/supply chain firms Exposure to commodity shipping, especially wheat, rice, pulses, or similar agri products Be part of a globally respected organization with strong values and ethical practices Work in a high-impact, cross-functional role that bridges logistics and commercial strategy Gain exposure to international shipping and agri commodities trade Thrive in a collaborative, growth-oriented environment with global opportunities Join Tata International and drive global freight excellence. Apply now to contribute to world-class logistics and trade operations. Qualification : Graduate degree with specialization or certification in Chartering, Container Freight Logistics, or Post Fixture Operations

Position: Software Test Engineer Location: Mumbai, India About LRN: At LRN, we help over 2,500 organizations including some of the world s most recognized brands navigate complex regulatory environments and build ethical, responsible, and inclusive workplace cultures. As a leading SaaS-based eLearning provider with a global presence across the US, EMEA, APAC, and Latin America, we empower companies to turn their values into measurable business practices that drive performance. About the Role: We re looking for a skilled and motivated Software Test Engineer to join our team. In this role, you will be responsible for designing, executing, and maintaining test plans for custom-developed applications, with a strong focus on automation testing. You will work independently and collaboratively in an Agile environment to ensure our software meets the highest quality standards. Key Responsibilities: Design and execute functional, system, integration, regression, and performance tests Develop and maintain automated test scripts using Selenium (mandatory), Protractor, and Postman Participate in planning, requirement analysis, and test strategy discussions with cross-functional teams Prepare test estimates, schedules, and documentation (test cases, test plans, QA checklists) Collaborate closely with developers and project managers to ensure alignment and quality goals Identify, log, track, and validate defects; perform root cause analysis Own end-to-end quality for assigned applications, proactively resolving testing issues Promote continuous improvement by identifying gaps and implementing automation where possible Provide timely updates and escalations on project status, risks, and blockers Requirements: Bachelor s degree with 4 5 years of software testing experience Minimum 2+ years in automation testing Strong knowledge of SDLC, STLC, and Agile methodologies Hands-on experience with Selenium (mandatory); familiarity with Protractor and Postman Working knowledge of at least one programming language (e.g., Java, Python, or Perl) Experience with SQL and relational databases Excellent written and verbal communication skills Ability to work independently in high-pressure, fast-paced environments Experience in LMS/eLearning domains is a plus Preferred Skills: Deep understanding of web applications and data flow Strong test planning and estimation skills Working knowledge of HTML5 Experience creating reusable automation frameworks Why Join LRN: Be part of a mission-driven company with global impact Collaborate with talented teams building ethical cultures worldwide Grow your career in a fast-paced, values-led SaaS environment LRN is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all employees. Qualification : Bachelors degree with 45 years of software testing experience

Job Title: Associate Underwriting Location: Mumbai, India Company: Oakbrook (Part of Blenheim Chalcot Portfolio) Experience: 1 3 Years Industry: FinTech | Lending | Underwriting Employment Type: Full-Time About the Role: We are looking for a highly analytical and detail-oriented Associate Underwriting to join Oakbrook India, a FinTech venture within the Blenheim Chalcot ecosystem. You will play a critical role in supporting loan underwriting processes, document verification, and financial data analysis to ensure accurate risk assessment and timely decisions. You ll gain exposure to next-gen GenAI-enabled processes and will work in a fast-paced, agile, and collaborative environment, contributing directly to the future of digital lending. Key Responsibilities: Review loan applications and verify customer documentation for completeness and accuracy. Analyze financial statements, bank statements, credit reports, and related documents to assess creditworthiness. Prepare detailed customer risk profiles and support the underwriting team in decision-making. Identify discrepancies or red flags and escalate as required. Ensure compliance with internal policies and lending regulations. Collaborate with cross-functional teams including Customer Service, Risk, and Operations. Support process enhancements through automation and tech-driven tools including GenAI. Maintain accurate and well-documented audit trails of decisions and processes. Must-Have Skills: Experience in document verification and financial data analysis (bank statements, credit reports, income data, etc.). Strong understanding of lending operations and underwriting processes, especially for UK/US clients. Analytical thinking and decision-making ability with attention to detail. Good-to-Have Skills: Familiarity with GenAI tools or automation platforms in financial workflows. Clear stakeholder communication and reporting abilities. Proficient in MS Office tools, especially Excel. Qualifications: Graduate or Undergraduate from a recognized university. 1 3 years of experience in FinTech, lending, or mortgage operations, ideally with UK/US-based clients. Exposure across the lending customer lifecycle (call center, back office, retention) is an advantage. Strong documentation, compliance, and reporting awareness. What We Offer: Competitive compensation based on experience. Opportunity to work with global teams and FinTech leaders. Be part of Blenheim Chalcot, the world s leading digital venture builder. Exposure to the latest in GenAI and automation technologies. Private medical insurance for you and your family. Life insurance coverage. Vibrant work culture with regular social events and team activities. About Blenheim Chalcot: Blenheim Chalcot has been building disruptive businesses for over 26 years across FinTech, EdTech, HealthTech, Media, and more. Our India team is central to our innovation and success, supporting a diverse portfolio of ventures. We re not just investors we build businesses from the ground up, supporting them with strategic expertise and execution capabilities in technology, growth, talent, finance, and legal. If you have an eye for detail, love working with financial data, and want to be part of a purpose-driven FinTech team, we want to hear from you.

Job Title: Enterprise Account Manager Location: Mumbai, India (Work from Office) Job Type: Full-Time Industry: Enterprise SaaS | Technology | CX Solutions About the Role We are seeking an experienced and highly motivated Enterprise Account Manager to manage and grow relationships with our high-value enterprise clients. This role is ideal for someone who is passionate about customer success, understands how to build C-level relationships, and can identify upselling and cross-selling opportunities to drive business growth. As a strategic partner to our enterprise customers, you will act as a trusted advisor, aligning their goals with our product solutions to deliver measurable impact. Key Responsibilities Own and manage a portfolio of enterprise customers, ensuring customer retention, growth, and satisfaction. Act as the primary point of contact for key stakeholders including C-suite executives. Collaborate cross-functionally with Sales, Marketing, Product, and Engineering to deliver client-focused solutions. Identify and execute opportunities for upselling, cross-selling, and account expansion. Develop and maintain account plans that align with the client s business goals and roadmap. Conduct regular QBRs (Quarterly Business Reviews) and business health checks. Lead contract renewals, negotiations, and ensure timely closures. Proactively address customer issues and escalations with a solution-oriented approach. Track and report key metrics such as retention, usage, CSAT, NPS, and revenue forecasts. Maintain accurate documentation and updates on CRM platforms. Requirements & Skills Master s Degree from a reputed institute. 8+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales. Demonstrated success in managing enterprise clients and delivering high-impact outcomes. Strong experience with SaaS, enterprise software, or customer experience platforms is highly preferred. Exceptional ability to communicate, present, and influence stakeholders at all organizational levels. Experience with CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite, especially Excel. Proven ability to manage multiple accounts, meet deadlines, and prioritize in a dynamic environment. Excellent negotiation, interpersonal, and organizational skills. Comfortable working independently and collaboratively in a fast-paced, target-driven environment. Willingness to travel for client meetings and reviews as needed. Work with innovative enterprise AI solutions revolutionizing the customer experience space. Be part of a growth-stage company with exciting expansion across global markets. Collaborate with some of the sharpest minds in sales, product, and technology. A transparent, merit-based work culture that rewards performance and ownership. Opportunity for career advancement and leadership roles in client-facing strategy. Qualification : Masters Degree from a reputed institute.

Job Title: Sr. Manager Export Operations & Supply Chain Location: Mumbai, Maharashtra, India Job Type: Full-Time Seniority Level: Mid-Level About Elchemy Elchemy is a tech-enabled cross-border specialty chemicals marketplace transforming the global specialty chemicals industry. With a focus on technology-driven solutions to solve inefficiencies in cross-border trade, Elchemy has rapidly scaled its operations, serving customers across 32+ countries and raising over $7.5M in funding from top investors. The specialty chemicals market is $800B and growing at a CAGR of 5.7%. However, the industry faces multiple challenges, including lack of transparency, quality uncertainty, and excessive lead times. Elchemy is committed to leveraging technology to address these challenges, ensuring faster, more efficient, and reliable global trade. Join us and be part of a highly ambitious team dedicated to transforming the global specialty chemicals landscape! Role Overview Elchemy is seeking a Sr. Manager, Export Operations & Supply Chain to oversee and optimize our end-to-end supply chain processes. This role will play a critical part in building and maintaining Elchemy s competitive advantage in the cross-border trade industry. Key Responsibilities ✅ Supply Chain Management Oversee all aspects of the supply chain, including documentation, freight forwarding, customs compliance, transportation, warehousing, quality assurance, sample shipments, and customer support. ✅ Vendor Management Build and maintain relationships with vendors such as freight forwarders, CHAs, transporters, warehousing partners, QC laboratories, and shipping lines to ensure smooth operations. ✅ Team Management Manage and lead a supply chain team, ensuring their growth, efficiency, and high performance to meet the company's objectives. ✅ Quality Control and Packaging Ensure robust QA/QC processes and packaging standards to deliver an exceptional customer experience. ✅ Regulatory Compliance Ensure compliance with all relevant regulations and obtain necessary certifications (e.g., AEO, ISO, Status Holder, Factory Stuffing). ✅ Cost Optimization Optimize freight rates and reduce supply chain costs while maintaining high-quality service standards. ✅ Process Improvement & Innovation Continuously drive process improvements and foster a culture of innovation within the supply chain team. ✅ Talent Development Identify, recruit, and develop top talent in the supply chain domain to strengthen the team s capabilities. Skills and Qualifications 6-10 years of experience in supply chain, operations, or logistics, preferably in cross-border trade. Proven track record of managing a team in a dynamic environment. Experience working in a distribution setup with a strong focus on end-to-end supply chain operations. Knowledge of hazardous chemicals logistics is a plus. Proficiency with supply chain software and a willingness to learn and implement new technologies. Experience with US-specific freight forwarding, logistics, customs brokerage, and warehousing is preferred. In-depth understanding of customs tariffs, notifications, circulars, and regulatory compliance rules. Additional Requirements: This role may involve managing team members working night shifts to support US operations. Career Growth: Be part of a rapidly expanding global business in a high-demand industry. Impactful Role: Play a key role in shaping supply chain operations and influencing the company's strategic success. Collaborative Culture: Work with a team of industry experts in a fast-paced, dynamic environment. Competitive Compensation: Enjoy a competitive salary, benefits package, and opportunities for personal and professional development. Apply Now to join Elchemy and become a key player in shaping the future of global specialty chemicals trade!

Position: Senior Sales Executive (PSU IT Solutions) Location: Mumbai, Delhi Employment Type: Full-Time, Permanent Mode of Work: Initial period WFH/Field work from their location (Except Mumbai Location) About Swan Solutions: Swan Solutions is a rapidly growing IT infrastructure service provider with a turnover of 500 Crore, headquartered in Mumbai. Founded 33 years ago by Mr. Mohammed Sutarwala, Swan has built a reputation in the IT hardware and networking space, offering solutions to BFSI, PSU, SMBs, and corporate houses. Swan partners with leading global companies like HP, Cisco, Microsoft, Ice Warp, and Fluid AI. Our key clients include SBI, SBI MF, and ICICI. Culture at Swan: Swan s culture fosters innovation, accountability, and collaboration. We take on inspiring IT projects, encourage creativity, and celebrate the people who make ideas come to life. Our open-door culture ensures everyone has the opportunity to contribute to the transformation of ideas into actionable solutions. Members of the Swan team are described as accountable, vibrant, independent, and impactful. Key Responsibilities: Business Development Identify and target potential PSU customers across various sectors such as energy, telecommunications, banking, and infrastructure. Develop and execute strategic sales plans to penetrate PSU market segments. Build and maintain strong relationships with key decision-makers in PSU organizations. Sales Strategy Conduct in-depth market research on PSU IT spending and technological requirements. Develop tailored IT solution proposals addressing the specific needs of PSU organizations. Create comprehensive presentation decks and technical documentation. Prepare competitive bid responses and ensure technical compliance with RFPs. Sales Execution Manage the entire sales cycle, from lead generation to contract closure. Negotiate complex, high-value IT solutions and service contracts. Develop and maintain a robust sales pipeline. Meet or exceed quarterly and annual sales targets. Collaborate with pre-sales and technical teams to design customized solutions. Customer Engagement Provide a consultative selling approach to understand PSU customers' digital transformation challenges. Conduct technical presentations and demonstrations. Offer post-sales support and ensure customer satisfaction. Manage long-term customer relationships and identify upselling opportunities. Compliance and Documentation Ensure compliance with government procurement guidelines and tender processes. Maintain accurate sales records and customer interaction documentation. Prepare detailed sales reports and forecasts. Navigate complex PSU procurement procedures. Tender and RFP Management Proactively track PSU tender and RFP opportunities across various sectors. Maintain a comprehensive database of upcoming and active tenders. Develop expertise in tender classification and evaluation criteria. Ensure strict adherence to government procurement guidelines and statutory compliance norms. Tender Response Strategy Analyze RFP/tender requirements and develop precise, compliant, and competitive tender responses. Coordinate with internal teams to craft technical specifications, pricing strategies, and bid documents. Prepare comprehensive bid documents that meet all technical, commercial, and legal requirements. Stakeholder Engagement Build and maintain relationships with PSU procurement departments and tender evaluation committees. Conduct follow-up and clarification meetings, and manage post-tender communication and negotiation processes. Competitive Intelligence Monitor competitor tender responses and analyze winning bid strategies. Stay updated on emerging technologies relevant to PSU procurement. Develop insights into PSU technological transformation priorities. Qualifications: Education: Bachelor s degree in Engineering, Computer Science, or Business Administration. Experience: 4-6 years of experience, with at least 3 years in enterprise IT sales, preferably with exposure to the PSU sector. Proven track record of successful B2G (Business to Government) sales. Strong understanding of IT infrastructure, cloud solutions, cybersecurity, and digital transformation technologies. Excellent communication and negotiation skills in English and Hindi. Required Skills: Deep knowledge of PSU procurement processes. Strong networking and relationship-building capabilities. Strategic thinking and solution-selling approach. Ability to work in a target-driven environment. Proficient in CRM tools and sales management software. Excellent written and verbal communication skills. Attention to detail, especially with tender specifications. Strong analytical and problem-solving capabilities. Ability to work under strict deadlines. Proficiency in preparing persuasive technical documentation. Technical Competencies: Extensive knowledge of government e-procurement portals (GeM, CPPP). Tender evaluation processes and bid management software. Experience in preparing technical and commercial bid proposals. Technology Focus Areas: IT Infrastructure Solutions Cloud Computing Cybersecurity Digital Transformation Technologies Enterprise Software Solutions Network and Communication Systems Key Performance Indicators (KPIs): Number of tenders participated in. Tender win rate. Total contract value of won tenders. Compliance score in tender submissions. Revenue generated through tender routes. Compensation: Performance Bonus: 100-300% of base salary (based on the number and value of tenders won). Qualification : Bachelors degree in Engineering, Computer Science, or Business Administration.

Job Title: Project Manager Reports To: CSR Head Location: Mumbai Employment Type: Contractual Job Summary: The Project Manager will be responsible for overseeing and managing the overall operations and execution of training programs in alignment with project goals. This includes implementing and coordinating training programs, managing a team of trainers, handling partnerships with various organizations, and maintaining strong relationships with college administrations. The candidate must have experience in skill development ecosystems, excellent organizational skills, and a commitment to providing high-quality training solutions. Key Responsibilities: Partnership Management: Build and maintain strong relationships with key partners, including placement coordinators, college administration, and training partners. Work closely with external stakeholders to ensure the smooth execution of the project and meet the needs of both students and partners. Program Coordination: Oversee the planning, execution, and evaluation of training programs to ensure they align with the Qualification Packs and meet the desired outcomes. Coordinate resources and timelines to ensure that all activities are carried out according to schedule and within budget. Stakeholder Management: Effectively communicate and collaborate with students, trainers, placement partners, and college administration to address concerns and ensure project success. Serve as the main point of contact for any stakeholder inquiries or issues related to the project. Student Enrolment: Oversee the enrolment process, including reviewing applications, making admission decisions, and ensuring all documentation is completed accurately. Ensure the smooth intake of students into the program and track their progress through the duration of the training. Student Counselling and Guidance: Provide academic and career counselling to students to help them succeed in the program. Address student queries, provide guidance on career paths, and offer support throughout the program. Student Attendance Monitoring: Monitor student attendance, ensuring it aligns with program requirements. Take appropriate action to address attendance issues and ensure students remain engaged and committed to the training. Qualifications and Skills: Educational Qualification: Graduate in a relevant field (preferred in Management, Education, or a related discipline). Experience: A minimum of 5 years of experience in skill development and/or project management. Previous experience in training program coordination, stakeholder management, or educational initiatives is preferred. Skills: Excellent communication and interpersonal skills to manage relationships with internal and external stakeholders. Proficiency in MS Office (Excel, Word, PowerPoint) for documentation and reporting. Strong organizational and time management skills to manage multiple tasks and priorities effectively. CSR knowledge and experience working with skill development initiatives are preferred. This role is ideal for someone with a passion for skill development, excellent organizational skills, and a track record of managing training programs effectively. If you re looking to make an impact in the skill development ecosystem, this is the opportunity for you. Qualification : Graduate in a relevant field (preferred in Management, Education, or a related discipline).

Job Title: Senior Business Analyst - Presales (Magento) Location: Mumbai / Ahmedabad Job Type: Full-time Education: B.E./B.Tech (IT/CS) / Any Graduate / MBA (Preferred) Experience: 4 to 7 Years Openings: 2 Job Description: We are looking for an experienced Senior Business Analyst - Presales to join our team. The ideal candidate will have a deep understanding of e-commerce platforms, especially Magento (Adobe Commerce), and experience in leading pre-sales activities, requirement gathering, and providing solutions to potential clients. You will be the bridge between the client s business needs and our technical team, ensuring smooth project initiation and ongoing collaboration. Key Responsibilities: Pre-sales Activities: Lead pre-sales efforts by preparing proposals, presentations, RFP responses, and proof of concept (PoCs) demonstrations. Client Interaction: Work closely with clients to gather business requirements, define needs, and document functional and technical specifications. Documentation: Prepare and maintain detailed documentation, including BRD/FRS, WBS, PPT, SOWs, wireframes, and functional specifications. Solution Design: Develop and deliver compelling solutions, including creating and organizing proof-of-concept demonstrations that align with client business needs. Platform Expertise: Demonstrate deep knowledge of Magento, Adobe Commerce, Woocommerce, Shopify, and other leading e-commerce platforms, translating functional views into technical solutions. Business Analysis: Collect and analyze business requirements, understand client expectations, and estimate project scopes for e-commerce platforms. Collaborate with Sales & Business Development Teams: Assist the business development team in converting leads into clients by providing relevant documentation and insights. Client Communication: Ensure clear communication between clients and technical teams, managing expectations, and ensuring successful project outcomes. Market Research: Conduct market analysis to identify trends, opportunities for growth, and emerging technologies in e-commerce and digital experience. Stakeholder Management: Build strong relationships with clients and internal stakeholders, including senior management and Adobe Executives. CRM & Sales Pipeline Management: Proficiently manage CRM systems, ensuring timely updates of lead statuses and coordination with the sales team for seamless lead-to-sales conversions. Strategic Planning & Roadmaps: Help define strategic goals, roadmaps, and client success strategies, driving the growth of client relationships and ensuring smooth transitions from presales to post-sales. Skills & Qualifications: Experience: 4 to 7 years of experience as a Business Analyst in the presales domain, with a focus on e-commerce platforms (Magento, Adobe Commerce, WooCommerce, Shopify, BigCommerce). Technical Knowledge: Strong understanding of e-commerce platforms, including features, functionalities, and integration methods. Documentation Skills: Expertise in preparing clear and detailed documentation such as BRD/FRS, WBS, PPT, SOWs, and wireframes. Strong Communication Skills: Outstanding verbal and written communication skills, with the ability to effectively communicate with clients and technical teams. Stakeholder Management: Ability to foster strong relationships with clients, internal teams, and Adobe Executives to drive collaboration and success. Problem Solving: Excellent analytical and problem-solving skills to propose and implement optimal business solutions. Client-Facing Experience: Comfortable with client interactions through various mediums (phone, email, Skype, in-person meetings). Leadership: Ability to take the lead in organizing and running meetings, ensuring clear objectives and tasks are set. CRM Systems: Proficient in managing CRM systems for lead tracking and pipeline management. Additional Skills (Preferred but not Required): Magento / Adobe Commerce: Knowledge of Adobe Commerce/Magento or similar e-commerce platforms is an advantage. Adobe Experience Manager (AEM): Familiarity with AEM and other Adobe products is a plus. Presales & Business Development: Experience in leading presales activities and contributing to marketing activities such as case studies and portfolios. Personal Traits We Are Looking For: Self-Starter: Ability to work independently and take ownership of tasks. Multi-tasking: Strong organizational skills to manage multiple tasks efficiently. Curiosity & Proactiveness: A keen interest in learning about new technologies and proactively solving challenges. Optimism & Team Player: A positive attitude with the ability to collaborate effectively across teams. Qualification : B.E./B.Tech (IT/CS) / Any Graduate / MBA (Preferred)

Job Description As a Knowledge Content Manager Associate in our team, you will be at the forefront of managing and enhancing our content database, ensuring that our sales materials (including RFPs, pitch books, and brochures) are compelling, accurate, and globally-consistent. You will collaborate with sales, product, client service, and other subject matter experts to ensure content and stats are accurate, consistent, and approved. You will also create materials for sales training, such as case studies, information on product overviews and strategy, and prepare competitor analysis. Job Responsibilities: Maintain, update, and enhance content used for client-facing documentation (proposals, pitchbooks, and other similar documents) provided to prospective and existing clients in pursuit of winning or retaining business. Develop external and internal content in partnership with sales and product, including case studies, and product overviews & strategy documents. Coordinate with subject matter experts to update the database with new responses as products are enhanced. Partner with subject matter experts to conduct periodic end-to-end reviews of responses in the database to ensure changes in business, value proposition, regulatory environment, staff, locations, etc., are correctly captured. Utilize Tableau to build dynamic data visualization dashboards, transforming complex data into actionable insights that support strategic sales initiatives. Source and manage J.P. Morgan statistics in the creation of sales documents or in answering questions from clients or prospects globally. Manage the sales experience survey process as the conduit between sales and the third-party consultant. Perform vendor administration activities such as user access management and training, and act as a point of contact, liaising with vendor support to quickly resolve issues. Required Qualifications, Capabilities, and Skills: Minimum 4 years of work experience in the financial services industry, within content/database management, pre-sales, business development, or marketing. Excellent verbal and written communication skills, with a thorough knowledge of American and British English language, grammar, spelling, punctuation, and usage, as well as the Associated Press (AP) style guide. Confidence, assertiveness, and professionalism to partner closely with all levels of management. Proficiency with MS Word, Excel, and PowerPoint required. Strong project management skills with the ability to manage tight schedules. Preferred Qualifications, Capabilities, and Skills: Bachelor's degree (BA or BS) in finance, business preferred, but not required. An understanding of the securities services industry and products is a plus. Self-starter with sound judgment and ability to operate independently and apply initiative. Experience with building data visualization dashboards via Tableau. Familiarity with emerging technologies, such as LLMs to bring in efficiencies in content and stats management. About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. Qualification : Bachelor's degree (BA or BS) in finance, business preferred, but not required.

About Us At Quantiphi, technology is the foundation of our business, but our true strength lies in our global and diverse culture. We take pride in fostering an environment built on transparency, diversity, integrity, continuous learning, and growth. If you re looking for a workplace that encourages innovation and supports your growth both professionally and personally Quantiphi is the perfect fit for you. Role & Responsibilities As a Looker Developer, you will play a key role in building and maintaining data models, developing impactful visualizations, and ensuring optimal performance of our Looker platform. You will collaborate with stakeholders to transform complex data into actionable insights, empowering teams to make data-driven decisions. Key Responsibilities: Create and maintain LookML code to define data models, dimensions, measures, and relationships within Looker. Develop reusable LookML components to streamline and standardize dashboard creation. Design and customize dashboards with effective data visualizations (charts, graphs, etc.) to present insights clearly. Write complex SQL queries to extract and manipulate data as needed, optimizing for performance. Identify and resolve performance bottlenecks impacting report and dashboard loading times. Optimize Looker performance through query tuning, caching strategies, and exploring indexing options. Configure user roles and permissions to manage access and enforce data security best practices (including row-level and field-level security). Leverage Looker APIs, SDKs, and the extension framework where necessary to build custom solutions. Use version control tools like Git to manage LookML code changes and collaborate with development teams. Provide training and support to business users, enabling them to effectively leverage Looker for their analysis needs. Troubleshoot and resolve technical issues related to data models, reports, and dashboards. Skills & Experience Required Hands-on experience with LookML and a strong understanding of Looker s data modeling framework. Strong SQL skills with the ability to write and optimize queries across different SQL dialects (preferably GCP/BigQuery). Knowledge of data modeling best practices and practical experience in building efficient data models. Proficiency in ETL processes for data transformation and preparation. Ability to design visually compelling and user-friendly dashboards within Looker. Performance tuning expertise, including query optimization, caching strategies, and indexing. Familiarity with related tools such as BigQuery, Apache Spark, and Python for data transformations. Strong analytical and problem-solving capabilities. Knowledge of data governance principles to ensure data quality, privacy, and compliance. Excellent understanding of advanced Looker features such as liquid variables, complex derived tables, caching, and PDTs (Persistent Derived Tables). Strong troubleshooting skills to identify root causes and effectively resolve issues related to data modeling, queries, and dashboards. Willingness to stay updated with the latest features and advancements in Looker and data analytics. Nice to Have Experience creating end-to-end documentation for data models, processes, and reports. Familiarity with cloud platforms (GCP, AWS, or Azure) and their data ecosystems. Exposure to advanced scripting for automation and monitoring within the BI environment. If you re excited about working in a fast-paced, collaborative environment with a team of enthusiastic over-achievers, Quantiphi is the place to be!