Assistant Jobs in Indore

Position: Assistant Manager HR Job Category: Non-Technical Department: Human Resources Location: Indore, Madhya Pradesh Experience: 8+ Years Employment Type: Full-Time, Permanent About the Role: We are seeking an experienced and proactive Assistant Manager HR to oversee payroll, performance management, and administrative functions. The ideal candidate will bring 8+ years of HR expertise, strong leadership skills, and a strategic mindset to align HR processes with business objectives. This role plays a key part in fostering a positive work environment, supporting employee development, and ensuring compliance with HR policies and labor laws. Key Responsibilities: Talent Acquisition & Recruitment: Manage the end-to-end recruitment process, ensuring a seamless candidate experience. Collaborate with department heads to align talent acquisition strategies with business needs. Payroll & Compliance: Oversee end-to-end payroll processing, ensuring accuracy, compliance, and timely execution. Ensure adherence to statutory regulations, labor laws, and company policies. Performance Management & Employee Development: Lead the Performance Management System (PMS), including goal setting, performance reviews, and career development initiatives. Work closely with leadership to drive employee engagement and retention strategies. HR Administration & Office Management: Manage administrative functions, including vendor coordination, office management, and facilities maintenance. Support employee well-being and ensure a productive workplace environment. Employee Engagement & Grievance Handling: Address and resolve employee grievances promptly, fostering a positive and inclusive work culture. Design and implement employee engagement initiatives to enhance workplace satisfaction. HR Strategy & Business Alignment: Partner with senior leadership to develop and implement HR strategies that align with organizational goals. Act as a trusted advisor to management on HR policies, best practices, and workforce planning. Education & Experience: Master s degree in Human Resources, Business Administration, or a related field. 8+ years of experience in an HR Generalist or leadership role. Prior experience in the IT industry is highly preferred. Key Skills & Competencies: Strong communication and interpersonal skills for effective stakeholder management. Excellent problem-solving and organizational abilities to manage multiple priorities. Adaptability in a fast-paced environment with evolving business needs. Strategic mindset with hands-on experience in HR operations and compliance. Learning & Growth: Continuous professional development opportunities. Cutting-Edge Technologies: Work on pioneering HR solutions. Global Opportunities: Expand your expertise with international exposure. Vibrant Work Culture: Team outings, celebrations, and engaging activities. Competitive Compensation: Attractive pay packages based on experience. Work-Life Balance: 5-day workweek with a focus on well-being. Health & Wellness: Comprehensive group health insurance coverage. Open-Door Policy: Your ideas and contributions are always valued. Prime Location: Work from our beautiful office in Indore, India s cleanest city! If you're an HR professional looking for a challenging yet rewarding role, we invite you to apply and be a part of our dynamic team at Serosoft! Qualification : Masters degree in Human Resources, Business Administration, or a related field.

Job Title: Customer Support Executive (L1) SaaS Location: Indore, India (Onsite) Shift Timing: UK/USA Shift | Full-Time About AI Trillion AI Trillion is a leading marketing automation SaaS company transforming the eCommerce landscape. Our innovative platform integrates customer engagement, AI-powered personalization, marketing automation, and data analytics to help online businesses boost customer experiences and drive scalable revenue growth. We re rapidly expanding and looking for motivated individuals to join our journey of innovation and impact. Position Overview We are hiring a Customer Support Executive (L1) to serve as the frontline liaison between AI Trillion and our valued clients. In this critical role, you will provide timely, professional support and guidance to users navigating our SaaS platform. Your focus will be on resolving issues, enhancing customer satisfaction, and contributing to long-term retention. Key Responsibilities Respond promptly and professionally to customer queries via email, chat, and phone. Diagnose technical issues, troubleshoot problems, and provide clear, actionable solutions or workarounds. Assist customers with platform setup, onboarding, and configuration to ensure a smooth user experience. Escalate complex issues to relevant internal teams and track resolution progress. Document customer interactions accurately in the CRM system for future reference. Collaborate with colleagues to share knowledge, improve support processes, and elevate team performance. Proactively educate customers on platform features, updates, and best practices to maximize value. Stay informed on product enhancements and industry trends to provide knowledgeable assistance. Requirements Bachelor s degree in Business Administration, Computer Science, or related field or equivalent experience. Prior experience in customer support or help desk roles, preferably within a SaaS or technology environment. Strong verbal and written communication skills, able to explain technical details clearly to non-technical users. Excellent problem-solving abilities with calmness under pressure. Familiarity with eCommerce platforms and marketing automation is advantageous. Ability to work independently and in a team, adapting to fast-paced workflows. Willingness to work flexible shifts, including weekends and holidays, aligned with UK/USA time zones. Opportunity to work with cutting-edge SaaS technology impacting global eCommerce businesses. Collaborative and growth-oriented workplace culture. Continuous learning and professional development support. Competitive compensation with shift differentials for UK/USA hours. Apply Now If you are passionate about customer service and ready to play a vital role in a fast-growing SaaS company, we want to hear from you! Join AI Trillion and help us deliver exceptional customer experiences worldwide. Qualification : Bachelors degree in Business Administration, Computer Science, or related fieldor equivalent experience.

Job Title: Front-end Developer We are looking for a Front-end Developer. The primary focus will be on developing user interface components and implementing them following well-known workflows. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design, and quality are important. Skills & Qualifications Required: Any Graduation / Post Graduation degree. Strong design and analytical skills with a good understanding of design patterns and principles. Very strong communication skills. Strong aptitude skills, knowledge of the latest technologies, and eagerness to learn new technologies. Ability to work independently and as a team member. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model. Thorough understanding of React.js/Angular/Vue.js and their core principles. Experience with data structure libraries (e.g., Immutable.js). Familiarity with RESTful APIs. Knowledge of modern authorization mechanisms, such as JSON Web Token. Job Responsibilities: Developing new user-facing features using React.js. Building reusable components and front-end libraries for future use. Translating designs and wireframes into high-quality code. Optimizing components for maximum performance across a vast array of web-capable devices and browsers. Documenting software design and code. Defining objectives by analyzing user requirements, envisioning system features and functionality, determining design methodologies and toolsets. Designing and conducting unit tests. Supporting users by developing documentation and assistance tools. Learning and understanding new technologies and current trends to support product improvements. Qualification : Any Graduation / Post Graduation degree.