Associate Director Operations Jobs in Mumbai

322 Jobs Found

BT

Associate/manager/sr. Manager - Operations

Beacon Trusteeship

2-4 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Associate / Manager / Senior Manager Operations Location: Mumbai | Qualification: BCom / MCom from a reputed College/University | Experience: 2 4 years preferred Job Overview We are looking for a detail-oriented and proactive professional to join our Operations Department. The role involves managing day-to-day operational activities, coordinating with cross-functional teams, ensuring compliance, and maintaining accurate records. The candidate will handle various financial and transactional operations while adhering to regulatory guidelines. Key Responsibilities Transaction Monitoring: Prepare and maintain a synopsis for transactions and monitor each transaction event closely. Cross-Functional Coordination: Collaborate with Legal, Compliance, and Accounts teams for execution, compliance, and fee recovery. Regulatory Compliance: Monitor interest payments and follow up with clients/authorities per SEBI guidelines. ERP & Data Management: Perform ERP data entry, including document uploads, payment schedules, and execution entries. Asset & Document Control: Manage pledging/unpledging of shares, monitor fund transfers, and maintain document custody. Reporting & Documentation: Perform CERSAI site entries and manage Annexure A documentation. Customer Service: Maintain Turnaround Time (TAT) for customer requests and follow up for required data like BENPOS, QCR, and HLY. Skills & Competencies Technical Knowledge: Proficiency in ERP systems, financial transactions, and regulatory compliance. Coordination: Strong communication skills to manage multiple priorities and cross-functional stakeholders. Organization: High attention to detail with the ability to work under tight deadlines. Proactive Approach: Capable of handling day-to-day tasks with minimal supervision. Qualification : BCom / MCom from a reputed College/University

Associate Manager Associate manager Sr. Sr. associate
WS

Operations Executive

Wsfx

0-3 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Operations Executive Experience: 0 - 3 Years Location: Mumbai About the Role We are seeking a motivated and detail-oriented Operations Executive to join our team in Mumbai. As part of the operations team, you will play a key role in supporting the foreign exchange (Forex) and remittance processes, ensuring compliance with policies, and providing efficient service to clients. This is an excellent opportunity to gain hands-on experience in a dynamic financial services environment. Key Responsibilities Forex & Remittance Operations: Ensure adherence to all policies and compliance requirements related to Foreign Exchange (Forex) and remittance business operations. Handle activities related to Forex buying and selling, as well as remittance processing. Bank Reconciliations & Query Handling: Manage bank reconciliations, address any queries related to Forex transactions, travel cards, and remittance services, and provide timely resolutions to customer inquiries. Branch Operations Support: Support day-to-day branch operations, ensuring that processes are followed as directed by senior associates, Branch Manager, or Operations Manager. Transaction Entry & Timeliness: Ensure timely entry of transactions into the ERP system and maintain turnaround times (TAT) in line with service expectations. Compliance & Audit: Address compliance and audit queries efficiently, ensuring all records and transactions are fully compliant with internal policies and regulatory guidelines. Customer Support: Provide high-quality support to clients, addressing their needs with a sense of urgency and ensuring smooth operational workflows. Qualifications Education & Experience Education: Bachelor s degree in Finance or a related field (any degree also considered). Skills Basic understanding of the Forex market and remittance operations. Strong Microsoft Excel skills for data management and reporting. Strong attention to detail and ability to handle complex queries. Excellent communication skills, both written and verbal. Ability to handle client queries and concerns with professionalism and a sense of urgency. Preferred Skills Experience dealing with exchange terminals is a plus. Personal Attributes Strong sense of ethics, integrity, tact, and diplomacy. Proactive and collaborative mindset with good coordination skills. A dynamic work environment with opportunities for professional growth and skill development. Exposure to the Forex and remittance industry, providing valuable experience in financial operations. A collaborative and supportive team culture. Qualification : Bachelors degree in Finance or a related field (any degree also considered)

Operations Executive Operations executive Executive operations Full-Time
NO

Business Management

Nomura

2-4 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Business Management GMDO CAO, E-Trading Strategy Location: Mumbai Skill Category: Global Markets Corporate Title: Analyst / Associate Company Overview Nomura is a global financial services group with an integrated network spanning ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, Nomura is built on disciplined entrepreneurship and a commitment to creative solutions and thought leadership. Nomura Services India supports the group s global businesses, providing world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support, playing a critical role in global operations. Nomura is recognized for its inclusive workplace initiatives and has received awards such as Top 10 Employers (IWEI), IWEI Gold Employer of Choice, India CSR Leadership Award 2024, and YUVA Unstoppable Changemaker Awards. Division Overview The Global Markets (GM) division, based in Mumbai, provides front-office expertise in pricing, modelling, and risk management. The team is integral to portfolio optimization, pricing, and structuring strategies, supporting aggressive revenue targets. Business Unit Overview The Business Management team in Powai enables Front Office teams globally, including AEJ, EMEA, and US GM Business Management, Client Account Management & Strategy (CAMS), Front Office Supervision (FOS), GMDO CAO, and Senior Relationship Management (SRM). This role is within the **GMDO CAO, E-Trading Strategy** team, responsible for implementing the business policy, executing strategy, and managing day-to-day operations. You will work closely with Co-Heads of E-Trading Strategy and the COO of GM Digital Office. Position Specifications Experience: 2 4+ years relevant experience Qualification: MBA (Finance) or CA preferred Role & Responsibilities Business & Financial Management Lead financial planning and control, including budget management, tracking actuals, and providing meaningful insights for management decisions. Ensure accuracy of balance sheet items, including asset capitalization and depreciation. Control spend by managing approvals for T&E and platform expenditure. Partner with vendor teams to manage software, data, and resource suppliers throughout the lifecycle. Team Structure & Contribution Track monthly headcount and organizational changes. Maintain project structures reflecting team activities. Create business-level allocations to inform internal cost allocation and measure team contribution. Strategy & Delivery Work with the Global E-Trading Strategy CAO to drive strategy execution and delivery of roadmap initiatives. Optimize team structure and working environment in collaboration with local support and HR. Ensure risk management and control processes are adhered to. Business Analysis & Reporting Prepare weekly business summaries with financial metrics and commentary. Develop executive-level presentations to support senior management decision-making. Stakeholder Management Advocate for the E-Trading Strategy team across the organization. Partner with GM desk, business managers, Technology, Operations, Finance, and other corporate functions to ensure recognition and support of team successes and challenges. Why Join Nomura This role offers a unique opportunity to partner with global stakeholders, drive strategic initiatives, and manage key business operations in a fast-paced, front-office environment. You will play a critical part in shaping the E-Trading Strategy business agenda and contributing to Nomura s global market success. Qualification : MBA (Finance) or CA preferred

Business Management Business management Full-Time Business Operations
EC

IT Support Engineer / System Administrator

Experience Commerce

4+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

IT Support Engineer / System Administrator Location: Mumbai Reporting To: Lead IT Infrastructure About the Role We re looking for a proactive and technically sound IT Support Engineer / System Administrator to join our growing IT team. In this role, you'll manage day-to-day IT operations, support internal users, and maintain the stability, performance, and security of our IT infrastructure across systems and networks. You ll be responsible for ensuring seamless technology operations across platforms Windows, macOS, network devices, cloud tools, and security systems. Key Responsibilities System & Device Management Install, configure, and maintain desktops, laptops, servers, and peripherals across Windows and macOS environments. Deploy and manage software, drivers, and operating system updates across all user systems. Maintain IT asset inventory and track hardware, accessories, and mobile devices using asset management tools or spreadsheets. User & Access Management Manage users, groups, and permissions via Active Directory and Microsoft 365 Admin Console. Support onboarding and offboarding processes in collaboration with HR and Operations ensure timely device provisioning and deactivation. Network & Security Operations Set up and manage firewalls, routers, switches, VPNs, and wireless access points to ensure secure and reliable connectivity. Configure and manage VPN access for remote employees and secure inter-office communication. Implement and monitor endpoint protection, antivirus, and malware defense tools. Perform regular system audits to ensure compliance, performance, and data protection. MDM & Remote Device Management Configure and manage MDM solutions like Microsoft Intune and Jamf to enforce security policies and manage devices remotely. IT Support & Troubleshooting Provide L1/L2 support for user issues related to hardware, software, email, VPN, printers, and connectivity. Use IT ticketing systems for issue tracking, prioritization, and resolution. Offer critical IT support during live events, production peaks, or project deliveries. Documentation & Compliance Create and maintain documentation: system configurations, procedures, issue logs, and troubleshooting guides. Support internal and external IT audits with system logs, reports, and policy documentation. Help define and enforce IT usage, security, and access policies. Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related field. 4+ years of hands-on experience in IT support or system administration roles. Strong knowledge of Windows OS, macOS, and core networking principles. Experience with Active Directory, Microsoft 365, and cloud collaboration tools. Working knowledge of MDM platforms (Microsoft Intune, Jamf) and endpoint security tools. Familiarity with configuring firewalls, VPNs, and enterprise networking equipment. Strong problem-solving skills and a user-first mindset. Ability to work independently, prioritize issues, and support users both on-site and remotely. You ll be part of a dynamic team that values innovation, reliability, and continuous learning. This is a hands-on role with direct impact keeping our people connected, productive, and secure every day. Qualification : Bachelors degree in Computer Science, IT, or a related field

IT Support IT support Support It Engineer
CI

Manager - Social Media

Clevertap Is Brought To You By Wizrocket, Inc.

6-8 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Manager Social Media & Community Engagement Location: Mumbai Department: Digital Marketing Type: Full-Time About the Role We re looking for a creative, data-driven, and proactive Social Media & Community Engagement Manager to own and grow CleverTap s B2B social presence, starting with LinkedIn. In this role, you ll shape our brand voice, drive meaningful engagement, and transform social content into tangible business results. You ll lead strategy, execution, and experimentation across social platforms while building thriving communities and elevating our brand as a thought leader in customer engagement. This is a unique opportunity for someone who s passionate about building influence, driving growth, and turning digital conversations into pipeline impact. Key Responsibilities Social Media Strategy & Execution Own and execute CleverTap s organic and paid social strategy, with a primary focus on LinkedIn (brand and leadership profiles). Create and schedule engaging, high-impact content that reflects brand personality and business goals. Maintain a consistent and compelling brand voice across all social channels. Content Creation & Collaboration Write clear, engaging copy tailored to platform best practices. Collaborate with internal teams, writers, designers, and agencies to produce visual, written, and video content. Trend-jack timely topics and industry conversations to increase brand visibility and relevance. Community Building & Engagement Cultivate a strong B2B community through interactive content, AMAs, webinars, user groups, and discussions. Monitor brand sentiment and proactively manage community feedback and reputation. Partner with thought leaders, influencers, and brand advocates to amplify reach and credibility. Campaign & Growth Management Plan and execute goal-oriented campaigns that drive leads, awareness, and engagement. Test different content types, CTAs, and formats to maximize performance and ROI. Expand into secondary channels (YouTube, Reddit) after establishing LinkedIn success. Analytics, Reporting & Optimization Define KPIs and track social media performance using tools like Sprout, Hootsuite, LinkedIn Ads Manager, and Google Analytics. Analyze campaign performance to generate actionable insights and recommendations. Report outcomes monthly, quarterly, and annually, highlighting growth, engagement, and pipeline contribution. Cross-Functional Collaboration Align social initiatives with broader marketing, product, and brand campaigns. Support launches, events, and announcements with timely, engaging social content. Must-Have Qualifications 6 8 years of experience managing B2B social media and community efforts, with a proven LinkedIn success track record. Bachelor's degree in Marketing, Communications, Journalism, or a related field. Exceptional English writing, editing, and communication skills. Demonstrated ability to grow followers and engagement organically. Hands-on experience with social media platforms, scheduling tools, and analytics dashboards. Experience generating marketing pipeline or demo requests via social. Strong project management and organizational skills. Creative mindset with an eye for design, tone, and storytelling. Comfortable analyzing metrics like CTR, engagement rates, conversions, and reach. Good-to-Have Qualifications Experience working in high-growth startups or managing global social media campaigns. Knowledge of complementary digital channels (SEO, email, events, paid media). Familiarity with influencer programs or brand ambassador initiatives. Understanding of secondary platforms like Reddit, YouTube, and emerging social channels. MBA or advanced degree in Marketing or Communications. Measures of Success LinkedIn Growth: Increase in followers, impressions, and meaningful engagement. Community Engagement: Growth in advocacy, user interactions, and sentiment. Brand Visibility: Improved thought leadership presence and reach. Influencer Impact: Successful partnerships with measurable brand and business outcomes. Pipeline Contribution: Leads and conversions influenced by social campaigns. Operational Excellence: Efficient planning, content delivery, and reporting. Reporting To: Director, Digital Marketing Work on a patent-backed platform with 11 industry innovations at its core. Help scale a product that reaches 3+ billion devices and processes over 30 billion daily events. Be part of a team that champions growth, curiosity, and innovation. Thrive in a dynamic, collaborative environment where your work directly fuels global brand success.

Manager Social Social manager Media Media manager
SR

Employer Branding & Events Senior Associate

Shopsense Retail Technologies Private Limited

2-4 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Employer Branding & Events Senior Associate Location: Mumbai Experience: 2 4 Years Type: Full-Time About Fynd Fynd is India s largest omnichannel platform and a multi-platform tech company at the cutting edge of retail innovation. We specialize in AI, ML, big data, image editing, and learning technologies enabling over 2,300 brands to manage online/offline sales, inventory, and customer engagement with ease. As a company, we re not just transforming the retail space we re also building a thriving culture that reflects innovation, inclusion, and impact. Role Overview We re looking for a creative and detail-oriented Senior Associate Employer Branding & Events to help bring Fynd s culture to life. This role blends event management, social media storytelling, and vendor operations to shape how people experience and perceive Fynd both inside and out. You ll craft experiences that energize employees, build an authentic online presence, and ensure operational excellence behind every activation. If you love creating engaging moments, managing multiple moving parts, and driving culture through storytelling, we d love to hear from you. Key Responsibilities Event Management & Employee Experience Plan and execute internal events, L&D sessions, workshops, and celebrations. Partner with co-working spaces (e.g., WeWork) for curated monthly activations like flea markets and creative sessions. Handle end-to-end logistics: budgeting, vendor coordination, sourcing, and on-site execution. Gather post-event feedback and amplify moments across internal and external channels. Social Media & Employer Branding Own and execute content strategies for LinkedIn and Instagram (Life at Fynd). Collaborate with designers, freelancers, and team members to create authentic, engaging content. Monitor performance metrics, report monthly insights, and build a vibrant digital employer brand. Actively engage with the online community by responding to comments and DMs. Vendor & Procurement Management Source and manage vendors for merchandise, events, gifting, and activations. Oversee procurement: from POs and quality checks to invoicing and payments. Maintain inventory of company goodies and ensure accurate distribution and stock tracking. Podcast Coordination Fynd Cast Support scheduling, guest coordination, and production logistics for our internal podcast, Behind Closed Doors. Work with editors and freelancers to ensure timely episode rollouts. Track performance analytics and optimize for future content strategies. Internal Communication & Engagement Create new joiner announcements and employee-facing designs using Canva. Plan and support engagement activities to close onboarding cohorts memorably. Assist in the backend coordination of learning and development sessions. Reporting & Presentation Compile event recaps, social media reports, and feedback summaries. Build polished presentation decks to showcase outcomes, insights, and recommendations to leadership. What You ll Need Must-Have Qualifications 2 4 years of hands-on experience in event planning, social media, and vendor management. Bachelor s degree in Marketing, Media & Communication, or related disciplines (preferred). Proficiency in Canva, Google Workspace (Docs, Sheets, Slides), and social scheduling tools like Meta Business Suite or Later. Strong skills in performance analytics and reporting. Excellent communication and stakeholder management abilities. Strong organizational skills, attention to detail, and the ability to juggle multiple priorities. A self-starter mindset with creativity, ownership, and initiative. Nice to Have Experience in podcast production or guest coordination. Exposure to employer branding and employee engagement programs. Familiarity with onboarding or internal communication best practices. Growth We foster a culture of curiosity, creativity, and continuous learning. Flex University: In-house learning opportunities. Learning Wallet: Reimbursement for external courses and certifications. Culture Weekly and quarterly engagement activities. Annual events and celebrations that bring our people together. Wellness Mediclaim coverage for you, your parents, spouse, and kids. Access to licensed therapists to support mental well-being and productivity. Work Culture: We work from our Mumbai office 5 days a week, promoting collaboration, creativity, and a vibrant team environment. If you re ready to shape how people experience work at Fynd this is your stage. Qualification : Bachelors degree in Marketing, Media & Communication, or related disciplines (preferred)

Employer Branding Employer branding Events Senior
MF

Lead IT Infrastructure & Security

Matix Fertilisers And Chemicals Ltd.

8-12 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Lead IT Infrastructure & Security Reports To: Head IT Location: Mumbai Experience: 8 12 Years Education: B.E. / B.Tech. in Information Systems, Computer Science, Information Security, or a related field Role Overview: We are seeking a self-driven and highly skilled IT Infrastructure & Security Lead to manage and secure our IT landscape across all pan-India locations for Matix Fertiliser and Chemicals Ltd. This role involves the implementation, optimization, and security of IT infrastructure, ensuring high system uptime, performance, and protection against modern cybersecurity threats. You will play a key role in aligning IT infrastructure and security strategies with organizational goals, driving best practices, and leading initiatives that reinforce reliability, resilience, and regulatory compliance. Key Responsibilities: IT Infrastructure Management: Ensure the efficient utilization, uptime, and performance of IT systems and infrastructure across the organization. Set measurable KPIs and performance benchmarks; continuously monitor and improve against them. Manage enterprise-wide connectivity, including MPLS, LAN, and WAN infrastructure across all office locations. Oversee design, installation, monitoring, and troubleshooting of enterprise networks and systems. Manage and maintain Active Directory (AD) environments. IT Security Oversight: Administer and monitor cybersecurity tools and platforms including: Microsoft 365 Defender CrowdStrike EDR FortiGate Firewalls Checkpoint Email Protection DLP, IDP/IPS systems, and Routers Collaborate with Head IT on implementing key cybersecurity initiatives in line with the IT roadmap. Conduct risk assessments, manage vulnerabilities, and ensure compliance with internal security standards and external regulations (ISO 27001, SOC2, DPDP, etc.). Lead efforts in business continuity planning (BCP) and disaster recovery (DR) for critical IT systems. Operational & Vendor Management: Handle the procurement and lifecycle management of IT assets (laptops, servers, storage devices, printers, networking products, etc.). Source, contract, and review IT vendors and service providers. Coordinate with ISP and MPLS providers for reliable network connectivity. Manage licensing and deployment of MS Outlook 365 suite and associated tools. Backup & Data Management: Implement and manage centralized and decentralized backup solutions, ensuring data integrity and recovery readiness. Required Skills & Competencies: Technical: Solid knowledge of enterprise IT networks, cybersecurity tools, and infrastructure architecture. Hands-on experience with Windows Server environments, AD, O365, and security operations tools. Experience in security incident management, IT audits, and implementing frameworks like ISO 27001 or SOC2. Certifications (Preferred): CCNA, CEH, CISA, CISSP, CISM Familiarity with the ITIL Framework is an added advantage. Behavioral: Strong leadership and project management skills. Excellent communication and interpersonal abilities to engage with cross-functional teams and external partners. Proven client management skills and ability to work under minimal supervision. High attention to detail and a proactive mindset. Qualification : B.E. / B.Tech. in Information Systems, Computer Science, Information Security, or a related field

Lead IT Lead it It lead Infra
HU

Gtm Ooh Analyst

Hindustan Unilever (hul)

5+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: GTM OOH Analyst Function: Information Technology Location: Mumbai Reports to: ICD IT Director Employment Type: Full-time About the Role This is a critical role in Unilever India s IT function, acting as the Business Partner (BP) to multiple domains Customer Operations, Finance, HR, Factory & Commercial Experience. You will manage local IT operations, champion strategic digital initiatives, and ensure seamless delivery of platforms and projects. You ll bridge business needs and global IT platforms, ensuring value creation, value protection, and operational excellence across functions. Key Responsibilities Demand & Project Management Lead end-to-end project delivery for finance, customer operations, HR, logistics, and manufacturing. Manage and prioritize demand pipelines across business functions. Collaborate with global platform owners to roll out new features and solutions locally. Stakeholder Engagement Build strong relationships with internal teams: Business Finance, HR, Customer Service, Logistics, Warehouse, Factory. Align local IT strategy with business goals. Communicate effectively with both technical and non-technical stakeholders. Platform Performance & Value Protection Ensure robust, secure, and high-performing digital operations. Manage SAP systems with a focus on FI/CO modules and taxation compliance. Identify opportunities to improve operational efficiency through technology. Vendor & Risk Management Liaise with external vendors to ensure SLAs and rate card compliance. Drive vendor selection, contract negotiation, and performance evaluation. Develop mitigation strategies for technology-related risks. Continuous Improvement Identify and implement technology innovations and improvements. Monitor industry trends to recommend future-ready IT solutions. Ensure regular audits, quality checks, and platform optimization. Qualifications & Experience Education: Bachelor's in IT, Computer Science, Business, or related field. MBA is a plus. Experience: 5+ years in an IT project management/business partner role, preferably in FMCG, manufacturing, or logistics-heavy industries. SAP Expertise: Strong understanding of SAP FI/CO, including taxation functionality. Proven experience in managing cross-functional IT projects across diverse teams. Technical Skills Project Management Tools (Jira, MS Project, etc.) SAP FI/CO functional knowledge IT Infrastructure & Digital Platform familiarity Risk Assessment & Mitigation Data Analysis & Reporting Cybersecurity & IT Compliance Soft Skills & Leadership Competencies Strong leadership and stakeholder management Excellent communication (verbal and written) Collaboration across multicultural teams Problem-solving and decision-making Ownership mindset with a passion for performance Agility and adaptability in fast-changing environments Customer-first thinking with empathy Unilever Leadership Behaviors Passion for High Performance Ownership mindset with data-driven decision-making. Personal Mastery High personal standards, resilience, and focus on well-being. Consumer Love Actively seeks to improve end-user and consumer experiences. Purpose & Service Leadership rooted in humility and service to others. Agility Embraces continuous learning and innovation. Qualification : Bachelor's in IT, Computer Science, Business, or related field. MBA is a plus

Analyst Full-Time Go-To-Market Strategy OOH advertising Media Planning
SO

Account Director

Sociowash

9+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Account Director Location: Mumbai Job Type: Full-Time Department: Client Servicing Industry: Advertising Experience: 9+ Years About Sociowash Founded in 2015, Sociowash is a vibrant Integrated Advertising Agency with over 200 creative minds across New Delhi and Mumbai. We re dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. At Sociowash, creativity meets strategy, and fun meets focus. If you thrive in a fast-paced, collaborative environment with a team that values passion and playfulness, you ll fit right in. Role Overview We re looking for a smart, quick-witted Account Director to lead client servicing efforts with energy, insight, and impeccable leadership. With 9+ years of experience in integrated agencies, you ll own strategic client relationships, guide multi-disciplinary teams, and drive projects from ideation to flawless execution. What You ll Own Lead, inspire, and mentor a high-performing client servicing team, alongside content and design partners. Build strong client relationships, acting as the strategic advisor on branding, positioning, and marketing implementation. Keep client projects on track on time, on budget, and aligned with strategic goals. Oversee daily account operations, coordinating cross-functional teams including content, design, media, and more. Manage account financials, including billing oversight, Billing Cost Margin Analysis (BCMA), and maintaining healthy Gross Margins (GM). Develop and execute go-to-market strategies across the digital ecosystem: analyzing competition, defining positioning, messaging, tactics, and budgets. Lead business development efforts pitching, upselling, and bringing in new business opportunities. Present ideas that enhance service offerings and strengthen the agency s market positioning. Be a mentor and coach to junior executives and managers, nurturing them into future leaders. Handle miscellaneous client requests with agility and professionalism. 9+ years of client servicing experience in an integrated advertising agency. Exceptional leadership skills with the ability to lead by example and inspire teams. Deep understanding of business, strategic marketing, and client service. Strong strategic thinking and consulting abilities. Proven multitasking skills in a fast-paced, deadline-driven environment. Keen attention to detail and accuracy in work. Up-to-date knowledge of industry trends and their commercial implications. Professional approach to managing time, costs, and deadlines. Experience with billing processes, BCMA, and maintaining account profitability. Confident in business development and client pitching. Collaborate with a diverse, goal-driven, and fun-loving team. Work in an environment where creativity and strategic thinking go hand-in-hand. Take ownership of exciting projects with leading brands. Grow your career with mentors who value innovation and leadership. Enjoy a workplace where crazy creative ideas are welcomed. We are dreamers, comedians, rebels, and philosophers but above all, we are the best at what we do. If this sounds like your tribe, apply now, and let s figure out something amazing together.

Account Director Account director Full-Time Client Management
IN

Senior Manager - Bcm

Infinx

3-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Senior Manager Business Continuity Management (BCM) Department: Compliance & Information Security Location: Mumbai Job Summary: We are seeking an experienced and certified Senior Manager BCM to lead the Risk Management & Business Continuity Management (BCM) function under the Compliance & Information Security (C&IS) division. This role involves close collaboration with business operations and cross-functional teams across Infinx and its subsidiaries. You will be responsible for managing enterprise risk assessments, business impact analyses, continuity planning, and disaster recovery strategies to ensure organizational resilience. You will act as the single point of contact (SPOC) for all Risk Management and BCM activities, including internal and external audits. The role reports directly to the Director C&IS and contributes to broader compliance initiatives. Key Responsibilities: Lead and manage enterprise-wide risk assessments and business continuity initiatives (BIA, RTO, RPO). Develop and implement risk mitigation strategies and recovery plans; ensure regular testing and validation. Establish and maintain BCM policies, standards, and procedures aligned with ISO 22301 and ISO 31000. Conduct internal risk reviews and support external audits (ISO 27001, SOC 2 Type II, etc.). Track and follow up on identified risks and ensure timely resolution with stakeholders. Prepare and deliver detailed risk reports, dashboards, and proposals to senior leadership. Analyze operational and risk data to identify patterns and recommend preventive actions. Collaborate with compliance, IT, and operations teams to maintain enterprise risk posture. Contribute to other compliance and information security initiatives as required. Required Qualifications & Skills: 3 5 years of relevant experience in Risk Management and Business Continuity. Strong knowledge of ISO 31000, ISO 22301, and ISO 27001 standards. Hands-on experience in BIA, risk assessment, mitigation, and treatment processes. Internal/external audit experience for ISO 27001. Certified in CRISC or CRMP. ISO 22301 Lead Auditor (LA) or CBCP certified. Excellent communication skills both written and verbal. Proficient in MS Office tools (Word, Excel, PowerPoint) for documentation and reporting. Preferred Qualifications: Experience with SOC 2 Type II audits. Knowledge of HIPAA and HITRUST compliance frameworks.

Senior Manager Senior manager Bcm Full-Time
BC

Finance Associate

Blenheim Chalcot It Services India Pvt. Ltd.

4+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Finance Associate Location: Mumbai, India (Andheri East) Division: Finance Employment Type: Full-Time, Onsite (5 days a week) About Blenheim Chalcot Blenheim Chalcot is a leading global venture builder with over 25 years of experience creating and growing SaaS businesses powered by Generative AI. With a portfolio of 60+ ventures across sectors including financial services, education, health, and marketing, we leverage a global ecosystem spanning Scale Space in London, Rajasthan Royals in Mumbai, and a go-to-market hub in Austin. This network provides unparalleled access to top-tier talent, advanced tools, and resources to accelerate growth and establish market-leading businesses. Our Values Honesty and Integrity: We build trust through transparency and ethical conduct. Resilience: We stay optimistic, embrace feedback, and adapt in the face of challenges. Teamwork: We collaborate to elevate each other and achieve shared goals. Innovation: We relentlessly seek improvements and challenge the status status quo. Deliver Results: We commit to excellence and fulfill our promises. Commercial Awareness: We prioritize cost-effective solutions and smart resource management. Role Overview As a Finance Associate, you will be instrumental in managing daily accounting operations and supporting the financial health of our AI-driven tech ventures. Reporting to the Finance Manager, you will ensure accurate month-end processes, streamline accounts payable, and contribute to process improvements that enhance reporting quality and operational efficiency. Key Responsibilities Manage month-end accruals and apply core accounting principles accurately. Handle Accounts Payable processes efficiently. Perform bookkeeping tasks using accounting software such as QuickBooks, Xero, SAP, Netsuite, etc. Work comfortably with large data sets, ensuring data integrity and accuracy. Communicate effectively with internal teams, expressing ideas clearly and participating actively in discussions. Maintain high attention to detail in all financial transactions and reporting activities. Who You Are CA/ACCA/CIMA qualified with 4+ years of relevant finance experience. Strong technical understanding of accounting standards and month-end closing procedures. Hands-on experience with Accounts Payable and bookkeeping. Proficient in multiple accounting software platforms (QuickBooks, Xero, SAP, Netsuite). Comfortable analyzing large volumes of financial data with accuracy. Excellent communicator, able to collaborate across teams and engage proactively. Detail-oriented, reliable, and committed to delivering high-quality work. Adaptable to a fast-paced environment with evolving priorities. Work in a dynamic startup-corporate hybrid environment at the forefront of AI-driven technology. Collaborate with a global, diverse team passionate about innovation and impact. Opportunity to develop your finance career within a supportive, growth-focused company. Competitive compensation and benefits aligned with industry standards. Recruitment Process We have a thorough recruitment process to ensure we hire the best talent. This role requires full-time office presence at our Andheri East location with flexibility to accommodate personal commitments. Being onsite fosters collaboration and connection across our global portfolio.

Finance Associate Finance associate Full-Time Financial analysis
AD

Front Office & Administration Executive

Agappe Diagnostics Ltd

1+ Year | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Front Office & Administration Executive Location: Mumbai Experience: 1 3 Years Industry: Healthcare / Diagnostics / Administration Employment Type: Full-Time Job Overview We are looking for a dynamic and professional Front Office & Admin Executive to manage daily front desk and administrative operations at our Mumbai office. This role involves coordinating communication channels, visitor management, basic clerical duties, and supporting backend operations such as travel coordination and document management. Key Responsibilities Handle all incoming and outgoing calls with professionalism and clarity. Maintain and update inward and outward registers for mail and documents. Record and track received cheques in the cheque receipt register. Sort, log, and distribute couriers and deliveries efficiently. Coordinate with the post office for timely pickup and delivery services. Organize and present documents for CMD (Chairman & Managing Director) signatures. Welcome and guide guests and visitors with courtesy and promptness. Manage front desk displays and ensure digital information boards are up to date. Provide administrative support to the travel desk for bookings and arrangements. Assist in scheduling and tracking company vehicle usage and logistics. Oversee first aid supplies and ensure availability in case of minor emergencies. Support day-to-day office administration activities and facility management. Required Qualifications and Skills Educational Qualification: Bachelor s Degree in any discipline. Experience: Minimum 1 3 years of relevant experience in front office management or administrative support, preferably in the IVD (In Vitro Diagnostics) or healthcare industry. Strong communication and interpersonal skills. Proficient in MS Office (Word, Excel, Outlook). Ability to multitask, stay organized, and maintain confidentiality. Pleasant personality with a customer-centric attitude. Opportunity to work in a fast-growing healthcare organization. Be the face of the company by managing front office operations. Collaborate with dynamic teams in administration and logistics. Growth prospects in operations and office management. Apply now if you are looking to build a career in office administration, front desk operations, and corporate support functions in the healthcare industry. Qualification : Bachelors Degree in any discipline.

Office Front Office Administration Office Administration Front Office Administration
BC

Associate - Customer Experience

Blenheim Chalcot It Services India Pvt. Ltd.

1+ Year | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.

Associate Customer Customer associate Experience Customer Experience
BC

Customer Service Associate

Blenheim Chalcot It Services India Pvt. Ltd.

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Customer Service Associate Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are seeking a proactive and empathetic Customer Service Associate to join Salary Finance, a fast-growing FinTech venture under the Blenheim Chalcot portfolio. In this role, you will be an integral part of the customer operations team, ensuring prompt, compliant, and high-quality customer interactions via live chat and email. You will be working closely with our teams in India and the UK to provide a seamless customer experience while contributing to the enhancement of internal processes and customer-facing solutions. Key Responsibilities: Handle customer inquiries via live chat and email in a professional and timely manner. Provide support related to loan applications, repayments, account updates, and general queries. Interpret and explain financial products, terms, and policies with clarity and compliance. Maintain accurate records in the CRM system and ensure resolution logs are up to date. Escalate unresolved or complex issues to the appropriate teams and follow up until closure. Troubleshoot basic technical issues (login errors, document uploads) and collaborate with the tech team. Ensure strict compliance with GDPR and data protection standards. Meet service benchmarks aligned with SOPs and SLAs. Identify recurring issues and offer feedback to product and operations teams. Recommend improvements for FAQs and knowledge base articles. Support customer retention by providing exceptional service and building rapport. Share insights and best practices with peers to support continuous team improvement. Participate in regular training on product updates, tools, and compliance protocols. About You: You are a detail-oriented, tech-savvy problem solver with a passion for delivering excellent customer service. You thrive in fast-paced, change-driven environments and are eager to contribute to a mission-driven FinTech. Required Skills: Strong communication skills both written and verbal. High emotional intelligence with a customer-first mindset. Prior experience in a customer/client-facing role. Ability to multitask, stay organized, and meet deadlines. Comfortable with Google Sheets, Excel, and manipulating customer data. A collaborative, empathetic, and solutions-focused attitude. Self-motivated and resilient, even in high-pressure situations. Preferred Skills: Experience in financial services, tech, or employee benefits companies. Familiarity with CRM systems and ticketing platforms (e.g., Zendesk, Freshdesk). Working knowledge of G Suite, Advanced Excel, and basic data analysis. Understanding of TCF, GDPR, CCA, and AML regulations. Education: Minimum: High School Diploma Preferred: Bachelor s Degree in any discipline About Salary Finance: Founded in 2015, Salary Finance is one of the UK s leading FinTech platforms improving employee financial well-being. Our platform supports over 4 million employees across 575 clients, including 20% of the FTSE 100. Backed by Blenheim Chalcot and major financial institutions, we provide salary-linked savings, loans, earned wage access, and financial education all through our digital platform. Our mission is to make employees financially healthier and happier, ultimately boosting productivity and well-being at work. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder, with over 26 years of experience building disruptive businesses in FinTech, EdTech, GovTech, HealthTech, and beyond. With over 4,000 employees across 20+ ventures, our India operation (established in 2014) plays a crucial role in innovation, development, and scaling. What We Offer: Be part of the world s leading digital venture builder. Access to cutting-edge GenAI technologies. Opportunities for continuous learning and personal growth. Fun and open work culture (we own the Rajasthan Royals IPL team!). 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance coverage. Diversity & Inclusion: At Blenheim Chalcot, we value diversity, meritocracy, and innovation. We are committed to creating an inclusive workplace that supports all employees in reaching their full potential. We recruit and develop talent based on skills and passion not background. Apply Today: If you're passionate about delivering high-impact customer experiences and eager to be part of an innovative FinTech journey, we'd love to hear from you.

Customer Service Customer Service Associate Customer associate
BC

Associate, Underwriting

Blenheim Chalcot It Services India Pvt. Ltd.

1+ Year | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Associate Underwriting Location: Mumbai, India Company: Oakbrook (Part of Blenheim Chalcot Portfolio) Experience: 1 3 Years Industry: FinTech | Lending | Underwriting Employment Type: Full-Time About the Role: We are looking for a highly analytical and detail-oriented Associate Underwriting to join Oakbrook India, a FinTech venture within the Blenheim Chalcot ecosystem. You will play a critical role in supporting loan underwriting processes, document verification, and financial data analysis to ensure accurate risk assessment and timely decisions. You ll gain exposure to next-gen GenAI-enabled processes and will work in a fast-paced, agile, and collaborative environment, contributing directly to the future of digital lending. Key Responsibilities: Review loan applications and verify customer documentation for completeness and accuracy. Analyze financial statements, bank statements, credit reports, and related documents to assess creditworthiness. Prepare detailed customer risk profiles and support the underwriting team in decision-making. Identify discrepancies or red flags and escalate as required. Ensure compliance with internal policies and lending regulations. Collaborate with cross-functional teams including Customer Service, Risk, and Operations. Support process enhancements through automation and tech-driven tools including GenAI. Maintain accurate and well-documented audit trails of decisions and processes. Must-Have Skills: Experience in document verification and financial data analysis (bank statements, credit reports, income data, etc.). Strong understanding of lending operations and underwriting processes, especially for UK/US clients. Analytical thinking and decision-making ability with attention to detail. Good-to-Have Skills: Familiarity with GenAI tools or automation platforms in financial workflows. Clear stakeholder communication and reporting abilities. Proficient in MS Office tools, especially Excel. Qualifications: Graduate or Undergraduate from a recognized university. 1 3 years of experience in FinTech, lending, or mortgage operations, ideally with UK/US-based clients. Exposure across the lending customer lifecycle (call center, back office, retention) is an advantage. Strong documentation, compliance, and reporting awareness. What We Offer: Competitive compensation based on experience. Opportunity to work with global teams and FinTech leaders. Be part of Blenheim Chalcot, the world s leading digital venture builder. Exposure to the latest in GenAI and automation technologies. Private medical insurance for you and your family. Life insurance coverage. Vibrant work culture with regular social events and team activities. About Blenheim Chalcot: Blenheim Chalcot has been building disruptive businesses for over 26 years across FinTech, EdTech, HealthTech, Media, and more. Our India team is central to our innovation and success, supporting a diverse portfolio of ventures. We re not just investors we build businesses from the ground up, supporting them with strategic expertise and execution capabilities in technology, growth, talent, finance, and legal. If you have an eye for detail, love working with financial data, and want to be part of a purpose-driven FinTech team, we want to hear from you.

Associate Underwriting Full-Time Risk Assessment Insurance Policies
GL

Director - Business Development

Glance

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Director Business Development Location: Mumbai, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a trailblazing consumer technology company operating innovative digital platforms such as Glance, Roposo, and Nostra. Glance s smart lock screen inspires users by delivering relevant content instantly, without the need to search or download apps, and is featured on over 400 million smartphones globally. Roposo revolutionizes live experiences through immersive, creator-led content, while Nostra is the largest gaming platform across India and Southeast Asia. At Glance, we encourage you to dream big, innovate boldly, and make a tangible impact from day one. Collaborate with talented peers, enjoy autonomy with support, and leverage cutting-edge technology to redefine consumer experiences. Our benefits include daily meals, gym facilities, training programs, tech tools, and a pet-friendly office culture. Role Overview We are seeking a dynamic Director Business Development with entrepreneurial flair to lead our ecommerce and dropshipping product sourcing operations. This pivotal role involves driving strategic partnerships, expanding business operations, and spearheading revenue growth through innovative sourcing and market expansion strategies. Key Responsibilities Partnership Development: Identify, research, and onboard strategic partners, suppliers, and affiliates in the ecommerce and dropshipping sectors. Negotiate contracts and pricing to establish mutually beneficial relationships. Strategic Business Planning: Develop and implement sourcing and business development strategies aligned with company goals. Collaborate with senior leadership to set KPIs, define growth targets, and create actionable plans. Market Analysis & Innovation: Conduct comprehensive market research to uncover trends, competitive dynamics, and growth opportunities. Use insights to drive strategic initiatives and product portfolio expansion. Revenue Optimization: Drive revenue growth by introducing and scaling hero and new products within the ecommerce portfolio. Monitor sales and performance metrics, iterating on strategies to maximize profitability and conversion rates. Business Expansion: Explore and evaluate new market entry opportunities and scalable growth avenues for ecommerce/dropshipping. Assess risks and develop market penetration strategies accordingly. Cross-Functional Leadership: Work closely with marketing, operations, and product teams to ensure alignment and execution of business development strategies. Provide leadership and direction to cross-functional teams, fostering collaboration and goal achievement. Qualifications & Experience Master s degree in Business Administration, Marketing, or related field (preferred). Proven track record in business development, sourcing, sales, or partnership management within ecommerce or dropshipping. Strong knowledge of ecommerce trends, technologies, and industry best practices. Excellent negotiation, communication, and interpersonal skills. Strategic thinker with a results-oriented mindset able to thrive in fast-paced environments. Analytical with proficiency in data-driven decision making. Entrepreneurial spirit passionate about innovation and business growth. Qualification : Masters degree in Business Administration, Marketing, or related field (preferred).

Director Business Business director Development Director development
AI

Operations Associate

Anlage Infotech (india) P Ltd

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Operations Associate Select10x (India) Location: Mumbai Type: Full-Time Department: Operations / Business Process Management Job Summary: We are looking for a proactive and detail-oriented Operations Associate to support and streamline the backend operations of Select10x. The ideal candidate will be a technically savvy BE graduate with a keen eye for process efficiency and operational excellence. Key Responsibilities: Set up, manage, and maintain system requirements and backend configurations to support Select10x operational workflows. Monitor and improve internal processes for increased operational efficiency and scalability. Collaborate with cross-functional teams to identify gaps and implement automation or process improvements. Ensure smooth execution of day-to-day tasks and resolve operational roadblocks as needed. Qualifications & Skills: BE graduate with strong technical aptitude. Experience or knowledge in process optimization and systems management is highly desirable. Ability to quickly understand technical systems and recommend workflow improvements. Detail-oriented with strong problem-solving skills and a proactive mindset. Excellent communication and organizational abilities.

Operations Associate Operations associate Associate operations Full-Time
CG

Principal Project Director Operational Risk Management

Crescendo Global

9+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Principal Project Director Operational Risk Management Location: Mumbai, India Experience: 9+ Years About the Role: We are seeking an experienced and dynamic Principal Project Director to lead high-impact projects in operational risk management for financial institutions. In this leadership role, you will manage client engagements, mentor project teams, and provide strategic insights across various risk domains. This is an exciting opportunity for professionals who thrive in fast-paced, global environments and seek to make a tangible impact within the financial services industry. Your Future Employer: A global consulting and technology solutions firm partnering with leading organizations in the financial services sector. Headquartered in India, the firm has a growing international presence and drives digital transformation and regulatory compliance across the APAC, Middle East, and Africa regions. Key Responsibilities: Lead and manage complex projects in operational risk management, including internal controls, SOP development, third-party risk, incident management, and business continuity. Review and validate policies, procedures, frameworks, and risk-control matrices, and actively contribute to Risk Control Self-Assessment (RCSA) initiatives. Independently engage with stakeholders to plan and execute assessments, interpret results, and present documentation that aligns with regulatory requirements. Collaborate with cross-functional teams to define Key Risk Indicators (KRIs), monitor risk thresholds, and integrate incident reporting with loss data frameworks. Contribute to proposal preparation, client presentations, and thought leadership initiatives. Mentor team members and drive project delivery excellence across various risk domains. Key Requirements: 9 12 years of relevant experience in operational risk, fraud risk, internal controls, and related areas, preferably in the BFSI sector or consulting. Educational background in CA, MBA, or other relevant master's programs. Preferred certifications in Project Management or Operational Risk Management (ORM). Strong knowledge of global and Indian risk frameworks and financial services regulations (RBI, SEBI, IRDA). Exposure to GRC tools (e.g., MetricStream, SAP GRC) and strong stakeholder management and team leadership skills. What s in it for You: Lead critical consulting projects for top-tier clients across geographies. Gain exposure to cutting-edge risk management methodologies and global standards. High-ownership role with the flexibility to innovate and influence strategic engagements. Work in a collaborative environment with robust mentoring and leadership support. Attractive performance-based incentives and opportunities for fast-track career growth. Qualification : Educational background in CA, MBA, or other relevant master's programs.

Principal Project Director Project director Operational
EO

Associate Director/ Director Of Operations

Eosglobe

10+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Director of Operations Health Insurance Position Summary As the Director of Operations Health Insurance, you will play a pivotal role in strengthening our presence within Travel Operations by applying your expertise in the insurance and operations domain. You will work closely with senior stakeholders to identify and evaluate strategic partnerships, create long-term business opportunities, and drive operational efficiencies across multiple projects and accounts. This position is for professionals with experience in banking, outbound sales, and insurance operations. Your primary focus will be on managing large teams, optimizing business processes, and contributing to overall company success. Key Responsibilities Leadership & Operations Management: Manage and oversee multiple projects and accounts within the insurance domain, ensuring successful execution and alignment with company goals. Lead and manage over 500 FTEs across different geographies, ensuring operational efficiency and team success. Implement and drive company-approved strategies and monitor their impact across operational activities. Align with stakeholders to set strategic goals and make key decisions that guide day-to-day operations. Provide constructive feedback and support to staff from various departments, ensuring continuous growth and high performance. Performance Evaluation & Improvement: Regularly assess and improve business procedures, aligning them with organizational objectives. Use data and metrics to evaluate performance and identify opportunities for improvement. Introduce policies and procedures to enhance overall performance and operational effectiveness. Ensure the safety and adequacy of work environments and implement necessary improvements. Client Relations & Business Development: Foster strong relationships with corporate clients and high-level decision-makers to create new business opportunities. Perform follow-ups with corporate clients and identify potential areas of growth. Contribute to the development of business strategies to approach prospects and expand market presence. Promote continuous improvement in all operational areas by proposing creative solutions. Financial & Budget Management: Review and manage operational budgets, ensuring financial objectives are met. Oversee manufacturing, purchasing, and sales departments to ensure that each division is reaching goals set by leadership. Forecast and control costs to maintain profitability. Review financial information to adjust operational budgets, supporting profitability and business growth. Collaboration & Cross-Functional Integration: Lead coordination between operations, engineering, technology, and customer service divisions to improve workflow and reduce costs. Communicate new directives, policies, and procedures to managers, ensuring clear understanding and smooth implementation. Act as a liaison between different business functions to ensure seamless operations and collaboration. Strategic Planning & Execution: Establish key metrics, guidelines, and standards to evaluate company efficiency and effectiveness. Analyze business procedures and recommend improvements to enhance operational output. Ensure that policies and procedures are followed and communicated effectively across teams. Qualifications Education: Bachelor s degree or higher (preferred). Experience: 10+ years of experience in the insurance sales industry. 10+ years of BPO (Contact Center, Outsourcing) experience, particularly in the health insurance domain. Proven experience managing large teams (500+ FTE) and overseeing operational activities across multiple projects and locations. Experience in managing financials, including budgeting, P&L management, and margin analysis. Strong background in outbound sales with experience presenting to C-level executives. Proven ability to manage complex operations and achieve business goals. Skills & Attributes: Strong negotiation and business management skills. Exceptional analytical thinking and proactive attitude. Strong written and oral communication skills. Excellent interpersonal skills and teamwork mindset. Ability to work under tight deadlines and manage multiple priorities effectively. Attention to detail and accountability in meeting operational objectives. In-depth knowledge of data analysis, performance, and operational metrics. Additional Attributes: Leadership and organizational skills to inspire and manage teams effectively. Experience in formulating and implementing policies to improve operations. A collaborative mindset with the ability to drive integration across various business functions. Extensive experience presenting and negotiating with senior-level decision-makers, including C-suite executives.

Associate Director Associate director Operations Associate operations
B&

Wind Resource Assessment Engineer

Burns & Mcdonnell

4-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Description The Wind Resource Assessment Engineer will support a broad range of studies and other consulting services to support power producers to make decisions backed by business and engineering analysis, such as site condition assessments, independent engineering assessments, benchmarking assessments, feasibility studies, unit parameter studies, equipment reliability assessments, and other power generation studies. The engineer should have deep knowledge of Windographer, OpenWind, WindPRO and working knowledge of GIS software. This Engineer will be a lead contributor to the execution of technical studies and work with project managers to lead the technical execution for projects. The engineer will assist the project managers and lead aspects of project execution including Engineering Analysis, Project scheduling, deliverables, and quality management. The engineer will support and lead both on-the-job and classroom training efforts for less experienced team members. Key responsibilities will include: The engineer will be responsible for performing energy production estimates for wind farms using industry standard techniques. This will include processing and cleaning on-site wind data, generating wind flow models, performing site specific energy losses and uncertainty analysis. Understand project constraints to optimize proposed wind farm production or cost of energy production. Support project managers in execution of projects. Lead aspects of project execution including data collection, engineering, financial, and technical analysis; maintain project schedule; develop key project deliverables including analysis, reports, and presentations; support the project manager in quality control of deliverables; analyze and communicate project status, risks, schedule, and costs to project managers; plan, organize, and communicate project personnel needs to project and department management. Other duties as assigned. Qualifications Bachelor of Technology in Mechanical/Electrical engineering or related degree from an accredited program. Master s degree in the relevant field will be an added advantage. 4 to 5 years of experience associated with Wind data analysis, operations, planning, or consulting. Project experience with Wind generation such as project development and site selection, asset due diligence and acquisition support, independent engineer services, condition assessments, and cost and performance benchmarking, asset management, operations, maintenance, and engineering management. It is expected to be able to develop efficient wind turbine arrays considering site constraints and energy production. Knowledge in standard engineering, construction, and operation techniques, principles, and procedures associated with power generation facilities, specifically wind generation. Strong attention to detail, facilitation, team building, collaboration, organization, and problem-solving skills. Ability to work methodically and analytically in a quantitative problem-solving environment. Demonstrated leadership skills. Ability to independently solve difficult problems that require adaptation and modification of standard techniques, procedures, and criteria. Excellent written and oral communications skills. Demonstrated critical thinking skills. Ability to perform under pressure and tight deadlines and to be effective in on-site work environments. Ability to manage multiple projects concurrently, including identification of critical path items to ensure deliverable deadlines are met. Ability to focus on the big picture to effectively and efficiently provide services that meet client needs, while also having the ability to identify and analyze details that are critical to project outcomes. Willingness to learn new service offerings as client needs and the market requires changes to the service offerings provided by our group. Proficient in Microsoft Office Suite (Word, Excel, PPT). Qualification : Bachelor of Technology in Mechanical/Electrical engineering or related degree from an accredited program. Masters degree in the relevant field will be an added advantage.

Assessment Engineer Resource engineer Full-Time Wind Resource Assessment

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