ATM Security Operations Jobs in Cochin

Business Associate ATM Camera Surveillance (Freshers Welcome!) Kochi, India | Dept: BPO | Domain: Security Ops / Surveillance This isn t your average desk job. You ll be the eyes behind the scenes keeping ATMs secure, chatting with US-based clients, and making sure everything s running smoothly. Night owls and fast learners, this one s calling your name. Your mission (should you choose to accept it) Monitor ATM camera feeds keep an eye out, stay sharp Communicate with US banks to answer queries + offer support Work in rotational shifts (yes, including nights don t worry, we pay extra) What you need to bring Top-tier English you ll be speaking with international clients Comfortable using a computer + solid Excel skills Ready to adapt, learn fast, and roll with changing schedules Full ESI & PF coverage Medical insurance for you + your fam (up to 3 Lacs) Extra night shift allowances Experience working with international clients (a BIG resume boost) At ClaySys, we keep it real real diverse, real inclusive, and real supportive. Apply now and start your career with us.

Role Purpose: The purpose of this role is to design the organization s computer and network security infrastructure, ensuring the protection of systems and sensitive information from cyber threats. Key Responsibilities: 1. Cyber Security Strategy and Architecture: Design and develop enterprise-level cybersecurity strategies and architectures. Evaluate business strategies, conduct security vulnerability assessments, and analyze risks. Identify risks associated with business processes, operations, information security programs, and technology projects. 2. Threat Identification and Mitigation: Identify and communicate current and emerging security threats. Design and implement security architecture elements to mitigate emerging threats. Identify security gaps in existing and proposed architectures and recommend enhancements. 3. Security Design and Compliance: Conduct product fit analysis for end-to-end security, ensuring coverage across architecture aspects like Layered Security, Zoning, Integration, API, Endpoint Security, Data Security, and Compliance. Demonstrate expertise in security assessments against frameworks such as NIST, SANS, and CIS. Provide support during the deployment, configuration, integration, and administration of security technologies. Apply ITIL processes such as incident management, configuration management, change management, and problem management. 4. Disaster Recovery and Solution Provision: Assist in disaster recovery during security breaches, attacks, or unauthorized activities. Provide solutions for RFPs received from clients and ensure design assurance. Develop strategies to manage cyber risk security solutions, aligning with business objectives. 5. Technical Leadership and Solution Design: Lead the design, development, and implementation of custom solutions using modern technology. Analyze current solutions, identify improvements, and propose target state solutions with trade-offs. Articulate architectural targets, recommendations, and reusable patterns. Evaluate and recommend solutions for integration with the technology ecosystem. 6. Industry Trends and IT Needs: Stay informed on industry trends and emerging technologies to support current and future IT needs. 7. Stakeholder Coordination and Audit Assistance: Liaise with stakeholders on cybersecurity issues, providing timely support and future recommendations. Assist in maintaining an information security risk register and support internal and external audits. Ensure the implementation of security best practices to meet business, customer, and regulatory requirements. 8. Training and Awareness: Assist in creating and delivering cybersecurity awareness training for team members and clients. Provide training on issues like spam, malicious emails, and other security concerns. Stakeholder Interaction: Internal Stakeholders: Program Manager/Director: Regular reporting and updates. Infrastructure (CIS team): For infrastructure support. External Stakeholders: Customer: Coordinate for security breaches and resolutions. Competencies: Functional Competencies/Skills Leveraging Technology: Knowledge of current and upcoming security technologies (e.g., Firewalls, IPS, DDoS, SIEM, WAF, Endpoint security), and understanding of compliance regulatory requirements such as PCI DSS, HIPAA, etc. (Expert level). Systems Thinking: Understanding of the interrelatedness and interdependencies within systems, and performing problem-solving in complex environments (Expert level). Leveraging Technology: In-depth mastery of ecosystem technology, commanding expert authority and respect (Master level). Technical Knowledge: Certifications like Certified Information Systems Security Professional (CISSP), Cloud Architect Certification from AWS and Azure, ToGAF, or SABSA certification (Master level). Behavioral Competencies: Effective Communication: Clear communication in both technical and non-technical contexts. Managing Complexity: Ability to handle complex problems and solutions effectively. Client Centricity: Focus on delivering value to clients, understanding their needs. Technology Acumen: Strong understanding of evolving technology trends. Innovation: Continuously seeking new and innovative solutions to security challenges. Problem Solving Approach: Proactive approach to identifying and resolving issues. Collaborative Working: Ability to work with various teams to achieve goals. Execution Excellence: Commitment to high standards in execution and delivery. Performance Metrics: 1. Customer Centricity: Timely resolution of security breaches for end-users and stakeholders. Client satisfaction, educating clients, and suggesting the right controls to improve security. 2. Support Sales Team: Percentage of proposals with a Quality Index greater than 7. Timely support for proposals and identifying opportunities for new business or lead generation. Number of proposals led to drive business outcomes.

DevOps Architect AWS Infrastructure & CI/CD Expert Location: Cochin Experience Required: 8+ years in DevOps Architecture Job Purpose We are seeking an experienced DevOps Architect to lead our cloud-native solutions and AWS infrastructure management. In this role, you will design, implement, and maintain automated CI/CD pipelines using GitLab, manage AWS services, and provide technical leadership to your team. If you have a passion for optimizing software development and deployment processes in cloud environments, this is the role for you. Key Responsibilities AWS Infrastructure Management: Extensive experience with AWS services like EC2, ECS, EKS, S3, RDS, and Lambda. Set up, manage, and troubleshoot infrastructure. CI/CD Pipeline Design & Automation: Design, build, and maintain automated CI/CD pipelines using GitLab, ensuring streamlined deployment processes. Cloud-Native Solutions: Deploy, monitor, and troubleshoot applications in AWS. Experience with microservice architecture and serverless approaches using AWS Lambda is a plus. Infrastructure as Code: Manage infrastructure using tools like CloudFormation (required) or Terraform (desired), enabling scalable, repeatable deployments. Networking & Security: Proficiency in networking, SSL/TLS certificates, VPN IPSec tunnels, and network security within cloud environments. Team Collaboration: Guide and mentor team members, and collaborate with developers, QA, and operations teams to improve deployment efficiency. Version Control & Automation: Expertise in version control systems like Git and build tools like Maven, Gradle, and Ant. Implement automation for continuous delivery using GitLab. Monitoring & Observability: Familiarity with tools like CloudWatch, ELK stack, Grafana, and Prometheus for monitoring cloud infrastructure and applications. Change Management: Lead or coordinate change management processes, including planning, documentation, risk assessment, and post-change reviews. Agile & DevOps Practices: Follow agile development processes and DevOps best practices to ensure rapid and high-quality software delivery. Required Qualifications 8+ years of hands-on experience in DevOps architecture and managing cloud infrastructure. Expertise with AWS services (EC2, ECS, EKS, S3, Lambda, RDS). Experience with GitLab CI/CD pipelines and automation tools for continuous integration and delivery. Solid experience with infrastructure as code tools like CloudFormation or Terraform. Strong troubleshooting skills in cloud-native environments and expertise in monitoring tools like CloudWatch, Grafana, and Prometheus. Experience with containerization tools such as Docker and Kubernetes, and knowledge of Kubernetes management with services like EKS. Proficiency in networking and network security in AWS environments (SSL/TLS, VPN, IPSec tunnels). Experience with Agile development and working in a Scrum-based environment. Ability to communicate effectively with both technical and non-technical stakeholders. Preferred Qualifications Experience with serverless architectures using AWS Lambda. Knowledge of Shift Left Methodology and OpenTelemetry specs for monitoring. Familiarity with ITIL-based change management frameworks and tools.

IT and Systems Executive Location: Cochin Qualification: Any Graduate/Diploma Experience: 2+ years of experience Role Overview: We are seeking a skilled IT and Systems Executive with at least 2 years of experience in managing IT infrastructure. The role involves working with Red Hat Linux, Microsoft Server environments, and virtualization technologies, with an Oracle Certification (OCP) considered an advantage. If you're passionate about managing and optimizing IT systems, we would love to hear from you! Key Responsibilities: System Installation & Configuration: Install, configure, and manage Red Hat Enterprise Linux (RHEL 8/9) systems, including networking and Kernel-based Virtual Machine (KVM) environments. Administer Microsoft Server 2019/2022, including IIS, domain controllers, Network Load Balancing (NLB), staging servers, FTP, and Hyper-V virtualization. Install and configure Oracle databases on Linux systems. Maintenance & Troubleshooting: Perform troubleshooting, system optimization, and database maintenance to ensure smooth operations. Monitor, enhance server security, and optimize network configurations for better performance. Updates & Disaster Recovery: Implement regular updates, backups, and disaster recovery protocols to ensure business continuity. Documentation & Reporting: Maintain accurate documentation for configurations, procedures, and system changes. Generate detailed reports on system performance, security, and updates. Skills and Requirements: Certifications: Red Hat Certified Engineer (RHCE) on RHEL 8/9. Oracle Certified Professional (OCP) (preferred but not mandatory). Microsoft certifications in related technologies. Technical Skills: Proficiency in Linux and Windows Server administration. Experience with virtualization technologies such as KVM and Hyper-V. Familiarity with Oracle Database installation and maintenance on Linux systems. Additional Skills: Strong troubleshooting and system optimization skills. Excellent documentation and reporting abilities. Understanding of server security practices and best practices for disaster recovery. Opportunity to work with a dynamic and fast-growing IT team. Exposure to a wide range of technologies and systems, enhancing your career in IT infrastructure management. Competitive salary, benefits, and opportunities for growth and advancement. Qualification : Any Graduate/Diploma

Senior Database Administrator Location: Cochin Qualification: Any Graduate/Diploma/MCA/BTech Experience: 7+ years of experience Role Overview: We are seeking a versatile Senior Database Administrator (DBA) with expertise in SQL, PL/SQL across various RDBMS technologies. The ideal candidate should possess a solid understanding of Oracle architecture, PL/SQL, and working knowledge of Linux systems. Certification in Oracle or other RDBMS platforms is a plus. Experience with cross-database migrations, performance optimization, and cloud-based database solutions will be highly valued. Key Responsibilities: Database Installation & Configuration: Install and configure Oracle databases and other RDBMS platforms on Linux systems. Performance & Availability Management: Manage database performance, availability, and security. SQL Query Optimization: Write and optimize SQL queries and DML/DDL operations for improved efficiency. PL/SQL Scripting: Develop and maintain PL/SQL scripts for stored procedures, triggers, and functions. Troubleshooting & Issue Resolution: Troubleshoot and resolve PL/SQL-related issues as they arise. High Availability Solutions: Implement high-availability solutions, including clustering and replication techniques. System Monitoring & Backups: Monitor system performance, perform backups, restores, and disaster recovery tests. Multi-Site Management: Manage multiple sites and monitor DB at AMC sites. Qualifications: Proficiency in SQL and Oracle architecture with a strong understanding of Linux systems and Cloud Database solutions. Solid PL/SQL development skills. Knowledge of high-availability techniques and database optimization strategies. Proven ability to install and manage databases on Linux. Certification in Oracle or other RDBMS platforms is a plus. Familiarity with cloud-based database solutions (e.g., OCI, AWS RDS, Azure SQL) is highly beneficial. Experience in industries like Hospital Management or Hospitality is an advantage. Opportunity to work on cutting-edge database technologies and enhance your skills. Dynamic work environment with diverse challenges and growth opportunities. Competitive salary and benefits package. Qualification : Any Graduate/Diploma/MCA/BTech

Job Title: Data Engineer Location: Rajkot, Gujarat, India Company: IBM Consulting Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for some of the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. At IBM, curiosity and a constant quest for knowledge serve as the foundation for success. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that make groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experiences. In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients. Our delivery centers provide locally based skills and technical expertise to drive innovation and adoption of new technologies. Your Role and Responsibilities As a Data Engineer, you will develop, maintain, evaluate, and test big data solutions. You will be involved in developing data solutions using Spark Framework with Python or Scala on Hadoop and AWS Cloud Data Platform. Key Responsibilities: Data Pipeline Development: Build data pipelines to ingest, process, and transform data from files, streams, and databases. Process the data using Spark, Python, PySpark, Scala, and Hive, HBase, or other NoSQL databases on Cloud Data Platforms (AWS) or HDFS. Software Code Development: Develop efficient software code for multiple use cases leveraging Spark Framework, using Python or Scala and Big Data technologies for various use cases built on the platform. Streaming Pipelines: Develop streaming pipelines to process real-time data. Cloud Data Solutions: Work with Hadoop/ AWS ecosystem components to implement scalable solutions to meet the increasing data volumes using big data/cloud technologies like Apache Spark, Kafka, etc. Big Data/Cloud Technologies: Build scalable solutions on AWS, including tools like AWS EMR, AWS Glue, DataBricks, AWS Redshift, DynamoDB, and other cloud technologies. Required Education Bachelor's Degree in Computer Science, Engineering, or a related field. Required Technical and Professional Expertise 5 - 7+ years of experience in Data Management (DW, DL, Data Platform, Lakehouse) and Data Engineering skills. Minimum 4+ years of experience in Big Data technologies with extensive experience in Spark, Python, or Scala. Minimum 3 years of experience on Cloud Data Platforms (preferably AWS). Exposure to streaming solutions and message brokers like Kafka technologies. Proficiency in SQL. Experience with AWS EMR, AWS Glue, DataBricks, AWS Redshift, DynamoDB. Preferred Technical and Professional Experience Certification in AWS, Data Bricks, or Cloudera Spark Certified Developers. About IBM Consulting IBM Consulting is IBM s consulting and global professional services business, with market-leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet. Qualification : Bachelor's Degree in Computer Science, Engineering, or a related field.q

We are seeking a highly skilled Lead System Administrator with 8+ years of experience to join our IT team. The ideal candidate will have extensive hands-on experience managing Windows and Linux systems, ensuring high availability, security, and performance. This role involves firewall management, troubleshooting complex technical issues, asset management, and maintaining security standards. Exposure to DevOps practices and cloud platforms is highly desirable. Key Responsibilities: System Administration: Manage, configure, and optimize Windows and Linux servers to ensure security, performance, and compliance. Firewall & Network Security: Configure, monitor, and maintain firewalls to safeguard network security and enforce access controls. Software & Patch Management: Oversee installation, configuration, and updates of system software to keep systems secure and up to date. Hardware Troubleshooting & Maintenance: Diagnose and resolve hardware issues across servers, desktops, and network infrastructure to minimize downtime. Asset & Inventory Management: Maintain accurate records of hardware and software inventory, ensuring compliance with company policies and regulatory requirements. Issue Resolution & Support: Troubleshoot and resolve complex system and network issues, ensuring smooth IT operations. Documentation & Best Practices: Maintain detailed documentation of system configurations, troubleshooting steps, and standard operating procedures. User Support & Training: Provide advanced technical support to users, assist in system training, and improve overall IT efficiency. Security & Compliance: Ensure systems adhere to security policies, regulatory compliance, and best practices. DevOps & Cloud Support (Optional): Basic understanding of CI/CD pipelines, containerization, and cloud environments (AWS, Azure, GCP) is an added advantage. Requirements: 8+ years of experience as a System Administrator or in a similar role. Strong proficiency in Windows and Linux system administration. Hands-on experience in firewall management and network security best practices. Expertise in hardware troubleshooting, software installation, and system updates. Familiarity with asset management, tracking, and compliance standards. Strong problem-solving skills with the ability to diagnose and resolve complex technical issues independently. Excellent written and verbal communication skills with the ability to document and explain technical processes clearly. Basic exposure to DevOps practices (CI/CD pipelines, cloud environments) is a plus. Experience with cloud platforms (AWS, Azure, GCP), including planning and executing cloud migrations, is desirable

DevOps Engineer Job Description We are in search of DevOps Engineers with superb tech capabilities and excellent strategizing techniques. What You Will Do: End-to-end managing and monitoring of infrastructure in the cloud. Designing and automating deployment of products in the cloud. Deploy and manage robust monitoring and alerting for the entire infrastructure. Collaborate with cross-functional teams to manage code releases. Participate in the process of strategic project-planning meetings. Install and configure solutions, implement reusable components. Enforcing standard practices for platform operations. Tuning existing applications and platforms for better performance and resilience. What Makes You a Great Fit: 3+ years experience in DevOps with good fundamentals in Computer Science and good scripting skills. Expertise in at least one cloud platform: AWS or GCP. Experience with Docker, Kubernetes or other container orchestration tools. Experience in coding and programming with Golang or Python. Experience in continuous integration and deployment using GitHub Actions, Bitbucket Pipelines or Jenkins. Experience with Infrastructure as Code such as Terraform, CloudFormation or Crossplane. Experience with monitoring and alerting platforms in production such as Datadog, NewRelic, Prometheus or Grafana. Experience with configuration management systems such as Ansible, Chef or Puppet. Knowledge of Security and Networking Concepts. Basic knowledge of DBMS. What You Get If you get to join us, you will have invaluable opportunities to solve global problems with your talents, work with some of the most experienced software architects in the Indian IT industry, and be mentored by them.

Dot Net Webforms Developer Job Location: Cochin Qualification: MCA/BCA/B.Tech/B.Sc. in Computer Science Experience: 2+ years of industrial experience Role Overview: We are seeking a talented and driven .NET Webforms Developer with a minimum of 2 years of experience to join our dynamic development team. The ideal candidate will be responsible for developing software solutions, evaluating requirements, and contributing to the entire software development lifecycle. Key Responsibilities: Design, Develop, and Install Software Solutions: Create information systems by designing, developing, and installing software solutions tailored to the needs of the organization. Evaluate Feasibility: Assess the operational feasibility of systems by evaluating problem definitions, requirements, and proposing potential solutions. Documentation & Demonstration: Develop clear documentation, including flowcharts, layouts, diagrams, charts, and in-code comments to demonstrate solutions effectively. System Design & Installation: Design system specifications and standards, ensuring smooth preparation and installation of software solutions. Problem Analysis & Resolution: Collect, analyze, and summarize development and service issues to provide valuable information and support. Software Development Lifecycle: Study information needs, consult with users, study system flows, and use data to investigate problem areas and follow the software development lifecycle. Continual Learning: Keep up-to-date with state-of-the-art development tools, techniques, and programming languages, and participate in professional development opportunities. Confidentiality & CRM Updates: Protect operational information by maintaining confidentiality and regularly update CRM entries. Report Generation: Provide daily and weekly reports of work progress to the Team Lead. Requirements: Experience in .NET Framework: Proficient in ASP.NET (Webforms), C#, Web API, TypeScript, and LINQ. Front-End Skills: Strong experience in jQuery, Ajax, and front-end technologies. RDBMS Experience: Experience in working with Relational Database Management Systems (RDBMS). Adaptability: Ability to quickly learn and adapt to new technologies if required. Problem-Solving Skills: Ability to analyze and resolve technical challenges efficiently. Communication: Excellent verbal and written communication skills. Opportunity to work in a dynamic development environment with cutting-edge technologies. Career growth potential through continuous learning and development. Competitive salary and benefits package. Qualification : MCA/BCA/B.Tech/B.Sc. in Computer Science

Job Title: IT HR Executive Job Summary: We are seeking an experienced IT HR Executive to manage HR functions specifically tailored for the IT industry. The ideal candidate will have 5 years of experience in HR operations, employee engagement, and compliance within an IT environment. This role requires a proactive and detail-oriented professional with a strong understanding of technical roles and HR best practices. Skills Required: Bachelors/Masters degree in Human Resources, Business Administration, or a related field. 5+ years of experience in IT HR functions, preferably in an IT services or product-based company. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced IT environment and handle multiple tasks efficiently. Role: Software Development - Other Industry Type: Software Product Department: Engineering - Software & QA Role Category: Software Development Education: UG: B.Tech/B.E. in Any Specialization, B.A in Any Specialization, B.Sc in Any Specialization, BCA in Any Specialization, B.B.A/B.M.S in Management Qualification : Bachelors/Masters degree in Human Resources, Business Administration, or a related field.

We are seeking an experienced .NET Lead to oversee our team in designing and developing high-quality web-based applications. The ideal candidate will have over 8 years of experience in .NET development, with a strong foundation in C#, .NET Core, and ASP.NET, and will be proficient in building scalable, secure applications. This role involves collaborating closely with cross-functional teams to deliver solutions that meet business objectives and adhere to best coding practices. Key Responsibilities: Develop, test, and deploy high-quality code using .NET programming languages, with a focus on clean, maintainable, and efficient solutions. Collaborate on architectural design and technical specifications with team members and senior leads. Perform code reviews, troubleshoot issues, and refine existing code for performance and quality improvement. Deploy fully functional applications, ensuring seamless integration with existing systems. Continuously improve applications by upgrading current programs and integrating new features as required. Prepare and maintain technical documentation, outlining development and operational procedures. Mentor and guide junior developers in best practices and advanced .NET techniques. Minimum 8+ years in .NET development, with at least 5 years working with .NET Framework using C#. Strong knowledge in .NET Core, ASP.NET, MVC, REST, Web API, and SQL Server. Front-end experience with JavaScript, HTML5, CSS, and frameworks such as Angular or Vue.js. Expertise in Object-Oriented Programming (OOP) concepts, including dependency injection, asynchronous programming, and unit testing. Familiarity with microservices, containerization (Docker, Kubernetes), and DevOps practices. Experience working in agile environments with cross-functional teams. Strong troubleshooting abilities to identify, analyze, and resolve technical issues effectively. Excellent communication and interpersonal skills for collaboration and mentorship. Preferred Skills: Proven experience in leading a team and handling project timelines. Knowledge of cloud platforms and deployment strategies. Familiarity with AI and machine learning concepts, with experience in integrating AI/ML models into applications, is a plus. Qualification : Bachelor's or Master's degree in Computer Science, Engineering, or a related field

Requirements: Must have worked in .NET Framework using C# for at least 5 years. Experience in .Net/.Net Core, ASP.NET, C#, SQL Server, MVC, REST, Web API ,JavaScript, HTML5, CSS, Angular/Vue JS. Proficiency in building web-based applications In-depth knowledge of OOPs concepts, , including dependency injection, asynchronous programming, and unit testing. Awareness of microservice architecture, DevOps practices, and containerization concepts (Docker, Kubernetes) Familiarity with agile environments Troubleshooting abilities Good communication skills Responsibilities: Write clean, testable code using .NET programming languages Develop technical specifications and architecture with support of lead Test and debug various .NET applications Review and refactor code Deploy fully functional applications Upgrade existing programs Document development and operational procedures Qualification : Bachelor's or Master's degree in Computer Science, Engineering, or a related field

Business Associate (Freshers Welcome!) Kochi, India | Dept: BPO | Dec 2024 Batch Just graduated? Looking for your first big break? We got you. We re on the hunt for curious minds ready to learn, grow, and get things DONE. No past experience? No problem. If you ve got the attitude, we ll help you build the skills. What you ll be doing Double-checking and verifying data like a detail-obsessed detective Learning new tools, tricks, and tasks on the go Solving problems and thinking on your feet Taking ownership and stepping up when it counts Strong communication (yes, that means emails AND talking to humans) Comfortable using a computer you don t need to be a coder, just not scared of tech Eagerness to learn + a mindset that says I got this We don t care where you come from we care where you re going Diverse, inclusive, and actually fun to work with Real growth, real support, real impact

Front Office Executive About the Role We are seeking a Front Office Executive with a warm, compassionate, and professional demeanor to be the welcoming face of our organization. This position is perfect for candidates who are fresh out of college or have up to one year of relevant experience. If you have a passion for customer service and enjoy making a positive impression, we invite you to join our team and grow with us! What You Will Do Greet visitors, clients, and employees warmly, ensuring they feel valued as soon as they enter the premises. Manage incoming phone calls, emails, and inquiries with clarity and empathy, directing them to the appropriate personnel or department. Maintain a clean, organized, and inviting reception area. Coordinate incoming and outgoing mail, deliveries, and general office supplies. Assist with calendar management, scheduling appointments, and coordinating meeting rooms. Communicate any schedule changes promptly. Support in planning and executing company events and ensuring all logistics run smoothly. Make travel arrangements for employees and visitors, including booking flights, accommodations, and local transportation, while adhering to company policies and budgets. Handle insurance procedures, file claims, maintain necessary records, and coordinate with providers for timely resolution. Provide a compassionate and empathetic approach when addressing inquiries or concerns, ensuring issues are resolved efficiently and positively. Collaborate with other departments, especially HR and Administration, to streamline daily operations and ensure smooth workflows. What Makes You a Great Fit Bachelor s degree in any discipline. Experience: 0 1 year in a front office or administrative role (freshers are welcome to apply). Communication Skills: Strong verbal and written communication abilities; comfortable interacting with diverse groups. Empathy & Compassion: Able to handle visitors and colleagues with patience, understanding, and genuine care. Maintain a neat, poised, and approachable presence at the front desk. Familiar with MS Office (Word, Excel, Outlook) and open to learning new tools. Organization & Time Management: Capable of managing multiple tasks, prioritizing responsibilities, and meeting deadlines efficiently. Competitive salary and benefits package. Opportunity to grow and develop in a supportive and dynamic work environment. The chance to be the friendly face and first point of contact for everyone who interacts with our company.

Sales Manager Location: Cochin Experience: 7+ years in IT/Software sales Qualification: Bachelor's degree in Marketing, Business Studies, or related field preferred Core Responsibilities: Set and drive sales targets aligned with company goals and market opportunities. Lead, coach, and train sales staff to meet performance benchmarks. Oversee major client accounts and manage full sales lifecycle from prospecting to deal closure. Collaborate with internal teams (sales, technical, marketing) for effective presentations, demos, and client engagements. Prepare and present proposals and quotations tailored to client needs. Stay ahead of market trends and competitor strategies to inform sales tactics. Monitor, evaluate, and report on monthly and quarterly revenue performance. Drive branding and strategic sales initiatives to strengthen the company s presence in global markets. Required Skills & Qualifications: Minimum of 7 years of experience in IT/Software sector sales. Proven track record in leading high-performing sales teams. Strong problem-solving and analytical ability to assess performance and market opportunities. Excellent communication and presentation skills in English. Strategic thinker with the ability to forecast revenue and manage performance assessments. Qualification : Bachelor's degree in Marketing, Business Studies, or related field preferred

PHP Developer Location: Cochin Experience: 2+ Years Qualification: MCA / B.Tech in Computer Science, Engineering, or a related field Job Summary: We are seeking a skilled PHP Developer to join our dynamic team, responsible for developing and maintaining high-performance web applications and websites. You ll be involved in the entire software development lifecycle from planning to deployment and work on modern technologies and frameworks. Key Responsibilities: Participate in project planning, development, testing, and implementation. Contribute to all phases of the development lifecycle. Develop and deploy new features and tools to support business operations. Maintain and update existing web applications. Follow industry best practices for coding and development. Collaborate with a team of developers for continuous improvement. Requirements: 2+ years of hands-on experience in PHP development. Strong knowledge of open-source platforms like Joomla, Drupal, or Magento. Proficient in HTML, CSS, JavaScript, AJAX, and related web technologies. Solid understanding of relational databases and version control tools. Experience with third-party APIs (Google, Facebook, etc.). Proficiency in at least one PHP framework such as CodeIgniter or Yii. Familiarity with payment gateway integration is a plus. Qualification : MCA / B.Tech in Computer Science, Engineering, or a related field

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Job Description About BSM: The BSM team includes over 20,000 seafarers and 2,000 shore-based staff in over 30 locations and across the oceans. Together we move a fleet of 650 vessels responsibly while protecting our people, our fleet and the environment. As a multinational, family-owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base of our success. Our superpower is our diversity. The wealth of more than 80 nationalities and diverse expert knowledge boosts our capacity to innovate and take industry standards to the next level. As a family-owned business, we value a culture of caring for one another. Our strength is our diversity, with over 80 nationalities in our company. Join BSM today as we continue shaping the future of shipping while enabling international commerce for millions worldwide. Job Objective: To enhance the overall performance of the BSM Group of companies by providing relevant and applicable on board training for seagoing staff and ensuring the results of such training meet and exceed the group and customer s requirements in a quality-controlled environment. In addition, supports MTC with regular feedback from visits and classroom training when not on board a vessel. Requirements Work Experience: Minimum 5 years of recent sailing experience in the capacity of Master or CE, preferably in a range of vessels. Minimum Qualifications: IMO Model Course 6.09 Training course for instructors, or equivalent IMO Model Course 6.10 Train the simulator trainer and assessor (applicable to MTC periods) IMO Model Course 1.30 On Board Assessment MRM Facilitator Swedish Club Academy (where delivered) Internal Auditor s course - ISO 9001 and ISO 14001 In-house Qualifications: On Board Trainer and Assessor CBT (Videotel) On Board Training by Design (Videotel) Leadership and Management CBT (Videotel) Training, Mentoring and Assessment on Board (Videotel) Job-Specific Skill Requirements: A thorough knowledge of current and impending maritime legislation A thorough knowledge of maritime training and development needs An understanding of Andragogy (adult learning theory) A comprehensive understanding of evaluation and assessment techniques A thorough working knowledge and understanding of STCW as amended A thorough understanding of MLC 2006 as amended Knowledge of current and emerging trends and concepts in training Good communication and presentation skills Fluency in English PC / Microsoft Office literate (particularly Word, Excel and PowerPoint) A thorough working knowledge of the PAL system Benefits Why you should join us! Career development opportunities Technical and soft skills training Comprehensive health insurance coverage Annual performance bonus Diverse workforce Flexible work opportunities Be a part of the ever-growing Schulte group family

Position: Junior Engineer Steel Detailing Location: Kochi, Kerala, India Employment Type: Full-Time Experience Required: 1 3 years Position Overview We are seeking a detail-oriented and flexible Junior Engineer Steel Detailing to join our team. The ideal candidate will be responsible for understanding client requirements, troubleshooting design challenges, and delivering high-quality steel detailing work. This role demands the ability to manage multiple tasks efficiently, maintain accuracy, and consistently meet deadlines. Key Responsibilities Produce general arrangement (GA) erection, assembly, and part drawings Review and interpret structural and architectural plans to create detailed shop and erection drawings Assist with steel detailing operations and apply 2D/3D CAD skills related to project tasks Perform basic 3D modeling using Tekla or similar software Edit and update drawings in Tekla as required Create detailed fabrication and single-part drawings Manage and maintain project files and documentation Collaborate with the team to ensure timely project delivery Coordinate project activities to align with client and project requirements Qualifications & Skills Technical Diploma or Degree in Civil Engineering or related field 1 to 3 years of relevant experience in steel detailing Strong working knowledge of Tekla Structures is essential Proficiency in AutoCAD is a strong advantage Experience with US-based projects is an added benefit Good verbal and written communication skills in English Ability to work effectively in a team environment and handle multiple priorities Join a team of talented engineers dedicated to excellence in steel detailing. We offer competitive salaries and foster a supportive community that encourages young professionals to grow in their specialized fields. If you are motivated to build a successful career in core engineering disciplines, Advenser is the perfect place for you. Qualification : Technical Diploma or Degree in Civil Engineering or related field

Job Title: Business Excellence Executive Location: Kochi, India Experience: 5 10 Years Industry: In Vitro Diagnostics (IVD) / Healthcare / Medical Devices Employment Type: Full-Time Job Summary We are seeking an experienced Business Excellence Executive to lead strategic process improvements, optimize operational efficiency, and drive continuous improvement initiatives across departments. This role demands a strong command of Lean, Six Sigma, and Kaizen methodologies, along with deep familiarity with IVD industry standards and regulatory compliance. You will work closely with leadership teams to implement data-driven strategies and foster a high-performance culture. Key Responsibilities 1. Process Improvement & Operational Efficiency Identify and address inefficiencies in business operations using Lean, Six Sigma, and Kaizen tools. Standardize and streamline processes across departments including Sales, Marketing, Supply Chain, R&D, and Manufacturing. Define and monitor key performance indicators (KPIs) to track business and operational performance. 2. Business Strategy & Performance Management Collaborate with senior leadership to design and execute business transformation and strategic growth initiatives. Analyze internal data, market trends, and competitive intelligence to support business planning and decision-making. Lead cost optimization and efficiency improvement programs across functions. 3. Quality Assurance & Regulatory Compliance Ensure organizational adherence to IVD regulatory standards such as ISO 13485, FDA, CE-IVD, and MDR. Support internal and external audit readiness and maintain documentation in line with compliance requirements. Implement and improve Quality Management Systems (QMS) and regulatory frameworks. 4. Digital Transformation & Innovation Champion digital transformation initiatives including AI-driven analytics, automation, and CRM/ERP system enhancements. Work closely with IT teams to integrate and upgrade digital tools for end-to-end process optimization. 5. Training, Development & Change Management Develop and lead training sessions on business excellence tools and best practices. Guide change management initiatives to ensure smooth adoption of new technologies and strategies. Promote a culture of continuous improvement, innovation, and employee engagement. Key Competencies Strategic thinking and execution Advanced problem-solving and analytical skills Proficiency in tools such as Power BI, CRM, and ERP systems Strong leadership and change management abilities Cross-functional team collaboration and stakeholder alignment Data-driven decision-making and performance tracking Qualifications Bachelor s or Master s degree in Business Administration, Engineering, Life Sciences, or a related field. 5 10 years of experience in business excellence, operational excellence, or process improvement, preferably within the IVD, medical devices, or healthcare industry. Certified in Lean Six Sigma (Green Belt or Black Belt preferred) is an advantage. Be part of a forward-thinking organization in the IVD sector driving innovation and transformation. Lead high-impact projects across multiple functions and regions. Work in a collaborative environment focused on excellence, integrity, and growth. Apply now and contribute to shaping the future of diagnostic innovation. Qualification : Bachelors or Masters degree in Business Administration, Engineering, Life Sciences, or a related field.