Audit Assurance Jobs in Bengaluru

Service Delivery Executive Department: Unitary Service Location: Bengaluru Job Purpose The Service Delivery Executive is responsible for ensuring high-quality service delivery and achieving revenue targets through effective management of service operations and channel partners. This role focuses on preventive maintenance, complaint resolution, and maintaining a high Customer Satisfaction Index (CSI). Key Responsibilities Complaint Management: Monitor open service complaints and ensure timely closure according to SLAs. Revenue Generation: Achieve financial targets through AMC, spare parts sales, and specialized service offerings. Quality Assurance: Adhere to preventive maintenance schedules and conduct regular service quality audits. Data Management: Maintain accurate customer information and end-user data within the internal systems. Customer Engagement: Drive proactive engagement to resolve concerns and improve the Customer Satisfaction Index (CSI). Partner Operations: Manage invoice processing, defective spare returns, and warranty claims from channel partners. Market Feedback: Collect and report competitor insights and market trends to HQ. Process Implementation: Ensure all channel partners adhere to standard systems and processes for smooth operations. Key Skills & Competencies Strong knowledge of UCPG products and service offerings. Technical expertise in service operations and channel management. Proficiency in vendor and dealer management. Strong negotiation, presentation, and interpersonal skills. Qualifications & Experience Education: Diploma or B.E. in a relevant discipline. Experience: 3 8 years in Service Delivery, Customer Support, or related roles. Qualification : Diploma or B.E. in a relevant discipline

Quality Manager Location: Bangalore Department: Operations About the Role IRP Systems, at the forefront of **high-performance e-powertrain systems**, is seeking an experienced **Quality Manager** to oversee all quality assurance and control activities in its automotive manufacturing environment. You will be instrumental in ensuring products meet **customer and regulatory standards** while continuously driving improvements in processes, reliability, and customer satisfaction. Key Responsibilities Quality Management System (QMS): Develop, implement, and maintain the QMS according to **IATF 16949**, **ISO 9001**, and customer-specific requirements. Quality Team Leadership: Lead and manage a team of quality engineers, inspectors, and technicians, ensuring adherence to quality standards and consistency. APQP & Core Tools: Manage **Advanced Product Quality Planning (APQP)**, **PPAP**, and **FMEA** activities to integrate quality into every stage of the product lifecycle. Quality Metrics Monitoring: Track and analyze key quality metrics (e.g., **scrap rate, PPM, customer complaints, warranty data**). Drive corrective actions for continuous improvement. Audits: Lead internal and external audits (**IATF, ISO, customer, and supplier audits**), ensuring full compliance with all quality standards. Customer Interface: Serve as the primary point of contact for customers regarding **quality issues** and performance reviews. Supplier Quality Management: Oversee **supplier qualification, audits, and corrective actions** to ensure quality consistency throughout the supply chain. Root Cause Analysis & CAPA: Facilitate **root cause analysis** and lead the implementation of **Corrective and Preventive Actions (CAPA)** to resolve issues and prevent recurrence. Continuous Improvement: Promote and lead a culture of continuous improvement using methodologies like **Lean, Six Sigma**, and problem-solving tools (**8D, 5 Whys, PDCA**). Compliance: Ensure compliance with all relevant safety, environmental, and regulatory standards applicable to the automotive industry. Skills and Qualifications Experience & Education Education: Bachelor s degree in Electronics Engineering or related fields. Experience: Minimum of **8 years in a Quality leadership role** within the automotive industry, and at least **10 years of experience in electronics and mechanical manufacturing**. Certifications & Standards Expertise Certifications: **Six Sigma Green/Black Belt certification is required.** Standards Expertise: Extensive knowledge of automotive quality standards (especially **IATF 16949**) and familiarity with **ISO 26262 (Functional Safety)**. Technical & Analytical Skills Quality Tools Proficiency: Expertise in using core quality tools such as **8D, APQP, FMEA, SPC, and MSA**. Manufacturing Knowledge: Familiarity with advanced manufacturing processes and technologies relevant to the automotive industry. Analytical Skills: Strong problem-solving and analytical skills to effectively address and resolve customer quality issues. Impactful Work: Contribute to the development of **high-performance e-powertrain systems**. Career Growth: Be part of a dynamic and rapidly growing company with opportunities for professional development. Competitive Benefits: Competitive compensation, flexible working options, and health coverage. Qualification : Bachelors degree in Electronics Engineering or related fields

Lead/Associate Manager Case Processing 1 Location: Bengaluru Employment Type: Full-Time About the Role We are seeking a dynamic and experienced Lead/Associate Manager Case Processing to join our Pharmacovigilance team in Bengaluru. This role requires deep domain knowledge, leadership capability, and hands-on experience in handling Individual Case Safety Reports (ICSRs) across various sources. The ideal candidate will be responsible for managing day-to-day operations, ensuring compliance with global regulatory requirements, and mentoring a team of case processors. Key Responsibilities Operational Oversight Oversee and ensure the timely processing of ICSRs in accordance with SLA/KPI metrics. Allocate tasks effectively across the team to meet project deliverables and workload requirements. Proactively monitor team performance and work closely with team members to resolve operational or domain-related challenges. Risk & Issue Management Identify, escalate, and mitigate risks related to deliverables, compliance, or resourcing. Serve as a point of contact for internal stakeholders and clients regarding operational queries or escalations. Team Leadership & Performance Management Conduct regular performance evaluations, provide constructive feedback, and support career development of team members. Guide and mentor the team and Subject Matter Experts (SMEs) in ICSR processes, compliance standards, and MedDRA coding. Support functional capability development within the team and leadership pipeline. Training & Quality Assurance Conduct process and project-specific training as needed to ensure team competence and readiness. Ensure adherence to quality standards by contributing to quality system documentation, SOPs, and procedural updates. Provide feedback and suggestions to strengthen client/internal workflows and ensure continuous improvement. Process Improvement & Strategic Contribution Suggest and implement process enhancements to improve efficiency, accuracy, and compliance. Contribute to the development of scalable and sustainable pharmacovigilance processes. Collaborate cross-functionally to support strategic goals and business growth initiatives. Required Experience & Knowledge In-depth understanding of ICH-GCP, GVP modules, 21 CFR, and relevant global regulatory requirements. Proven expertise in managing high-volume ICSR workloads, including serious, non-serious, and potentially serious reports. Experience processing ICSRs from diverse sources: spontaneous, literature, solicited, regulatory authorities, and clinical trials. Exposure to therapeutic areas such as rare diseases and oncology is highly desirable. Experience in literature screening and review would be an added advantage. Proficient in MS Office applications (Excel, Word, Outlook, PowerPoint). Candidate Profile Education: Master s degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements. Experience: 10 12 years of relevant experience in pharmacovigilance, case processing, or related functions. Strong leadership skills with a proven ability to train, mentor, and manage cross-functional teams. Demonstrated ability to allocate resources, manage competing priorities, and maintain high-quality standards. Proactive, process-driven mindset with a commitment to continuous improvement and regulatory compliance. Work with a global leader in drug safety and pharmacovigilance services. Lead high-performing teams and contribute to the delivery of impactful healthcare solutions. Be part of a collaborative environment that values innovation, learning, and operational excellence. Apply now to lead meaningful work that impacts patient safety around the world. Qualification : Masters degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements

Technical Project Manager Location: Bangalore Experience: 7 10 Years Education: B.E / B.Tech / M.E / M.Tech (Electronics, Electrical, Computer Science, or related field) Job Summary We are looking for a Technical Project Manager with a strong background in embedded software development, preferably within the automotive domain, to lead cross-functional teams and manage full-cycle project execution. The ideal candidate will be hands-on, highly organized, and experienced in SDLC methodologies such as ASPICE, CMMI, or similar standards. This role requires a blend of technical acumen and project management expertise to drive delivery excellence and ensure high-quality outcomes. Key Responsibilities Project Management Lead and manage end-to-end embedded software projects. Define project scope, timelines, milestones, and deliverables. Manage project estimation, planning, resource allocation, and tracking. Ensure adherence to project management best practices, including Agile or Waterfall methodologies as applicable. Quality & Compliance Ensure projects comply with quality standards such as ASPICE, CMMI, or equivalent. Facilitate regular audits, reviews, and assessments to meet compliance objectives. Technical Oversight Support embedded software teams through planning, design, development, testing, and deployment phases. Provide guidance on programming practices, particularly in C language, and software testing methodologies. Risk & Change Management Identify, assess, and manage project risks proactively. Drive structured change management and configuration control processes throughout the project lifecycle. Team Leadership & Communication Build, lead, and motivate cross-functional project teams. Act as the primary point of contact between engineering, quality assurance, and leadership. Ensure timely and transparent communication across all stakeholders. Required Skills & Experience 7 10 years of experience in embedded software development, including 3+ years in a project management or technical leadership role. Strong understanding of Software Development Life Cycle (SDLC) processes. Hands-on experience with programming in C and embedded systems. Familiarity with software testing strategies, unit testing, and integration testing. Proactive communication, stakeholder engagement, and conflict resolution skills. Proven ability to manage multiple projects and prioritize effectively. Strong team-building and leadership skills. Preferred/Added Advantage Experience in the automotive domain (preferred). Exposure to automotive standards such as AUTOSAR, ISO 26262 is a plus. Experience with project management tools and techniques (e.g., Jira, MS Project, Gantt charts). Be part of an innovative team working on next-generation embedded solutions. Collaborate with global clients and multidisciplinary teams. Gain exposure to best-in-class quality standards and project management frameworks. Competitive compensation and career advancement opportunities. Qualification : B.E / B.Tech / M.E / M.Tech (Electronics, Electrical, Computer Science, or related field)

Quality Leader Location: Bangalore Experience: 8 12 Years Education: B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline Job Summary We are looking for an experienced Quality Leader to drive software and process quality across embedded systems projects, with a focus on ASPICE, CMMI, and Functional Safety standards. The ideal candidate will have deep expertise in quality systems, metrics-driven process evaluation, and project lifecycle management. This role is instrumental in ensuring that project deliverables meet the highest standards of quality, safety, and compliance especially within the automotive domain. Key Responsibilities Process Monitoring & Compliance Ensure adherence to defined processes (ASPICE 3.1/4.0, CMMI, ISO standards) across multiple projects. Identify and report non-compliance issues and drive corrective/preventive actions (CAPA). Conduct process audits and facilitate project quality gate reviews. Data Collection & Metrics Analysis Collect project and process data to derive key quality metrics (e.g., defect density, review efficiency, process compliance scores). Perform root cause analysis (RCA) for quality issues and implement improvement actions. Tool and System Oversight Manage configuration management systems and defect/issue tracking tools. Work closely with development and testing teams to ensure tool usage aligns with defined processes. Process Definition & Improvement Define, maintain, and continuously improve the organization s Quality Management System (QMS). Contribute to functional safety and cybersecurity process definition (e.g., ISO 26262, ISO 21434). Promote a culture of quality and continuous improvement through training, mentoring, and awareness programs. Required Skills & Experience 8 12 years of experience in quality assurance or process management in embedded software projects. In-depth knowledge of ASPICE (3.1/4.0), CMMI, and SDLC models such as V-Model, Agile/Scrum. Experience with software quality metrics, root cause analysis, and CAPA processes. Familiarity with defect tracking and configuration management tools (e.g., Jira, IBM Rational, Git, SVN). Understanding of software quality factors, process audits, and measurement techniques. Exposure to Functional Safety (ISO 26262) and QMS process definition. Working knowledge of at least one programming language (C, C++, Python, etc.) to understand software deliverables from a quality perspective. Preferred / Added Advantage Experience in the automotive domain, including compliance with industry-specific safety and cybersecurity standards. Involvement in certification or appraisal processes (e.g., ASPICE assessments, CMMI appraisals). Knowledge of ISO 21434 (Automotive Cybersecurity). Lead quality transformation initiatives across cutting-edge embedded projects. Collaborate with top-tier automotive and industrial clients. Play a strategic role in shaping process excellence and organizational quality culture. Competitive compensation and a platform for professional growth. Qualification : B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline

Position: Project Head Location: Bengaluru Experience: 10+ Years Education: Bachelor s/Master s in Civil Engineering, Architecture, Construction Management, or a related field Role Overview: We are seeking an accomplished and visionary Project Head to lead the planning, execution, and delivery of large-scale commercial and residential construction projects. The ideal candidate will bring extensive leadership experience, a strategic mindset, and a strong technical foundation to oversee end-to-end project lifecycle management both in India and the United States. Key Responsibilities: Strategic Leadership & Planning Provide overall direction and leadership across multiple projects from initial planning to final delivery Align project execution strategies with organizational goals and long-term business objectives Lead feasibility studies, budgeting, scheduling, and resource planning Project Execution & Oversight Oversee multiple residential and commercial construction projects simultaneously Ensure adherence to project timelines, quality benchmarks, and cost controls Introduce scalable frameworks, best practices, and process optimizations to improve project performance Team & Stakeholder Coordination Collaborate with cross-functional teams, including architects, consultants, contractors, and vendors Manage stakeholder expectations, presenting progress reports, key milestones, and potential risks clearly and proactively Quality, Safety & Compliance Conduct site inspections and audits to monitor construction progress and identify issues early Ensure full compliance with building codes, safety regulations, environmental standards, and quality assurance protocols International Coordination Travel to the United States for on-site project reviews, vendor meetings, and strategic oversight Ensure seamless coordination between domestic and international stakeholders Candidate Requirements: Bachelor's or Master's degree in Civil Engineering, Architecture, Construction Management, or related discipline Minimum 10 years of progressive experience in construction project management or real estate development Proven track record of managing large-scale commercial/residential projects across geographies Deep understanding of construction regulations, risk management, budgeting, and contract negotiation Strong leadership and team management capabilities Excellent analytical, communication, and stakeholder management skills Proficiency in project management tools such as MS Project, Primavera, or similar Willingness to travel frequently, including to the U.S. Possession of a valid B1/B2 U.S. visa is a significant advantage Qualification : Bachelors/Masters in Civil Engineering, Architecture, Construction Management, or a related field

Manager NPD Quality Location: Bangalore Department: Final Inspection Designation: Manager About the Company Sansera Engineering is an engineering-led integrated manufacturer specializing in forged complex and high-precision components for the automotive, non-automotive, and aerospace sectors. With a legacy spanning over three decades, we are committed to delivering quality products to a global clientele. As part of our growth, we are seeking an experienced and dedicated professional to join our team as Manager NPD Quality. Job Description The Manager NPD Quality will ensure product and process quality by effectively implementing quality tools, standards, and systems. This role supports customer satisfaction and drives continuous improvement initiatives within the organization. Key Responsibilities Awareness and implementation of PPAP process audits and related documentation. Conduct and support PFMEA, MSA, and APQP processes. Awareness and control of special processes. Manage customer complaint handling and resolution. Expertise in GD&T and the 7 Quality Control (7QC) tools. Maintain awareness of standard room equipment and quality management systems. Perform supplier PPAP process audits. Collaborate closely with supplier and customer quality teams to ensure compliance and quality standards. Skills Required New Product Development (NPD) expertise PPAP & Supplier Quality Assurance Process Auditing MSA (Measurement System Analysis) APQP (Advanced Product Quality Planning) Customer complaint management GD&T (Geometric Dimensioning and Tolerancing) 7QC tools knowledge Quality Management Systems (QMS) awareness Education & Experience Diploma or Degree in Engineering or related field 6 to 10 years of relevant experience in quality management, preferably in NPD environments Qualification : Diploma or Degree in Engineering or related field

Position: Senior/General Manager Corporate Development Location: Bangalore Department: Zetwerk Corporate About Zetwerk Zetwerk is the world s largest global manufacturing network for custom manufacturing, transforming digital designs into high-quality physical products. From simple steel pipes to complex aerospace components, we serve a broad range of industries from traditional sectors like Oil & Gas, Infrastructure, and Aerospace to modern ones such as Renewables, EVs, and Consumer Electronics. Through a network of 1,000+ manufacturing partners, Zetwerk offers advanced capabilities like CNC machining, 3D printing, plastic injection molding, and die casting supported by our proprietary Manufacturing Operating System (ZISO) that delivers real-time tracking, quality assurance, and end-to-end transparency. Why Join Zetwerk We are transforming the future of manufacturing with technology at our core. At Zetwerk, you ll work with ambitious, innovative teams and industry leaders, helping shape how the world builds. We offer you the platform to grow your career, make a tangible impact, and thrive in a collaborative, inclusive culture. Role Overview We are looking for a strategic and driven Senior/General Manager Corporate Development to join our high-performing team. You will lead initiatives that drive Zetwerk s long-term growth ranging from M&A evaluation to partnership development, international expansion, and IPO preparedness. This is a high-impact role with direct visibility to leadership and the opportunity to help shape Zetwerk s future. Key Responsibilities Mergers & Acquisitions (M&A): Identify and evaluate acquisition opportunities aligned with Zetwerk s strategic goals Conduct in-depth market research, financial modeling (DCF, comparables, ROI), and scenario analysis Lead due diligence across legal, financial, tax, and operational domains Create investment memos and board-level presentations Corporate Strategy & Development: Monitor industry trends and competitive landscapes to propose new strategic initiatives Assess expansion into adjacent markets (geographic or technological) Support post-deal integration, performance tracking, and synergy realization Collaborate with cross-functional teams and external stakeholders on deal structuring IPO & Strategic Finance Support: Drive IPO readiness initiatives including internal process improvement, governance, and documentation Assist with investor communications, benchmarking, and capital markets analysis Coordinate with finance, legal, and compliance teams to ensure audit and disclosure readiness Experience: 6 14 years in Corporate Development, M&A, Investment Banking, Private Equity, or related roles Education: MBA with CA/CFA/Engineering background preferred (flexible for exceptional candidates) Skills: Advanced financial modeling and valuation expertise Strong analytical, communication, and presentation skills Ability to lead multiple high-impact projects simultaneously Understanding of regulatory and compliance frameworks What Zetwerk Offers A high-growth environment with unparalleled learning and leadership opportunities A culture that values innovation, ownership, and collaboration Career advancement in a rapidly growing company redefining manufacturing Competitive compensation and performance-linked rewards A chance to be part of a once-in-a-lifetime journey building a world-class business Shape the future of global manufacturing with Zetwerk. Apply now and be part of the revolution. Qualification : MBA with CA, CFA, or Engineering preferred

Project Quality Focal Experience: 10 12 Years Location: Bangalore Role Overview: We are seeking an experienced Project Quality Focal with a strong background in Aerospace programs and Quality Management Systems. The ideal candidate will bring proven expertise in cross-functional leadership, compliance, and quality assurance. This role demands a proactive professional who can serve as the primary interface with aerospace clients, ensuring all quality standards, documentation, and processes meet both internal and external expectations. Key Qualifications: Total Experience: 10 to 12 years, preferably in the Aerospace industry Client Handling: Experience managing aerospace customers is a strong advantage Quality Standards: In-depth knowledge of AS9100 and ISO 9001 Cross-Functional Leadership: Demonstrated ability to collaborate with teams across Quality, Delivery, and Production Documentation: Ability to create and manage standard procedures and documents aligned with organizational and customer requirements Decision-Making: Strong independent decision-making and problem-solving skills Aerospace Programs: Prior experience with Airbus programs such as A320, A330, A350, and A380 is highly desirable Process Familiarity: Solid understanding of aerospace-specific processes, methods, and tools Proficiency Level: 3 to 3.5 out of 5 in relevant experience and knowledge areas Technical Skills: Software: Proficient in MS Office (Word, Excel, PowerPoint) Aerospace Tools: Exposure to tools like Skywise, CLDB, cLIP, etc. Roles and Responsibilities: Lead resolution of quality issues using appropriate methodologies and tools Act as the primary customer representative to interpret and meet specific quality requirements Ensure compliance with QMS standards and support process deployment across teams Monitor and steer activities related to Quality Management, performance tracking, and qualification processes Represent TTL in Design Assurance Team (DAT) meetings with aerospace clients Collaborate with the client s DOA Independent Monitoring (QIO) when required Ensure accurate implementation of all defined procedures (ATMS, QMS) and maintain alignment with client quality expectations Provide guidance on all Design Assurance activities within TTL Maintain and disseminate the latest interface documentation to authorized personnel Ensure TTL procedures are effectively monitored when approved in place of client documents Provide evidence of ongoing monitoring activities to clients upon request Support and coordinate client and regulatory audits, sample checks, and assessments Continuously improve the collaboration interface between the client and TTL

Position: Quality Supervisor Quality Assurance Department: Quality Assurance Location: Bengaluru Role Overview: We are seeking a detail-oriented Quality Supervisor to conduct in-process and final inspections, ensuring products meet all required standards and specifications. The role involves inspecting raw materials, components, and finished goods, maintaining accurate records, and enforcing quality standards. Key Responsibilities: Perform in-process and final inspections based on drawings, standards, and specifications. Inspect raw materials, components, sub-assemblies, and finished products using precision measuring instruments. Maintain thorough records of inspections, test results, and non-conformance reports. Identify and segregate defective materials or products to prevent quality issues. Ensure compliance with ISO standards, customer-specific requirements, and internal quality guidelines. Qualifications: Diploma or B.Tech in relevant engineering or quality discipline. Strong attention to detail and understanding of quality assurance processes. Proficient in using measuring instruments and inspection tools. Ability to maintain accurate documentation and communicate quality issues effectively. Qualification : Diploma or B.Tech in relevant engineering or quality discipline.

Job Title: Senior Executive Finance Location: Bangalore Department: Finance About Zetwerk Zetwerk is the world s largest global manufacturing network that transforms digital designs into physical products. We provide manufacturing solutions across a wide range of industries, from simple steel pipes to complex aircraft engine components. Our network spans thousands of manufacturing partners offering capabilities like metal fabrication, CNC machining, plastic injection molding, 3D printing, and aluminum die castings. We serve diverse sectors including Oil & Gas, Aerospace, Renewables, Electric Vehicles, Consumer Electronics, and more. Our proprietary Manufacturing Operating System, ZISO, enables real-time tracking, pricing recommendations, quality assurance, and seamless communication across stakeholders delivering faster, high-quality, cost-effective manufacturing solutions globally. Zetwerk is reshaping manufacturing. We offer a collaborative, innovative environment with opportunities for growth and impact. We support your career ambitions and foster an inclusive culture where you can thrive and contribute meaningfully. Roles & Responsibilities Perform bank, vendor, and ledger reconciliations ensuring accuracy in financial records. Manage month-end and year-end closing activities, including journal entries, accruals, and adjustments. Prepare and review financial statements, reports, and MIS to aid business decision-making. Assist accounts payable and receivable processes, ensuring timely payments and collections. Support budgeting, forecasting, and financial planning initiatives. Provide financial analysis and insights to optimize business performance and cost efficiency. Monitor key financial and operational metrics; identify trends and variances. Ensure compliance with accounting standards, tax regulations, and company policies. Coordinate internal and external audit activities. Identify and resolve discrepancies in financial data; recommend process improvements. Conduct scenario analysis, risk assessments, and variance analysis to support strategic decisions. Job Requirements 3-5 years of experience in finance, accounting, or business finance roles. Strong knowledge of reconciliation, general ledger, financial reporting, and business finance principles. Proficiency in Excel and accounting software such as SAP, Tally, or equivalents. Familiarity with GST, TDS, and financial regulations is a plus. Excellent analytical, problem-solving, and communication skills. Experience in budgeting, forecasting, and financial planning preferred. Ability to work independently and collaboratively in cross-functional teams. Strong organizational skills with the ability to meet deadlines.

Financial Data Analyst Location: Bengaluru, India Employment Type: Full-time Department: Global Operations About Commure Commure develops AI-driven healthcare technology that reduces administrative burden for providers, enabling more patient-centered care. Our solutions cover clinical documentation, revenue cycle management, patient engagement, and more serving over 250,000 clinicians nationwide and rapidly scaling. Role Overview We are seeking a Financial Data Analyst to ensure the accuracy and integrity of revenue transaction data ingested from various Electronic Health Record (EHR) systems into our financial databases. This role combines quality assurance, data analysis, and a solid grasp of healthcare revenue cycles and compliance. Key Responsibilities Data Verification: Validate revenue transactions from EHR systems against ingested data. Quality Assurance: Develop and execute test plans, document discrepancies, and track defects in data ingestion processes. Mathematical Analysis: Use mathematical techniques to confirm financial data accuracy and integrity. Process Improvement: Collaborate with development teams to enhance data ingestion workflows and QA methods. Documentation: Maintain thorough records of QA tests, data mappings, and findings; prepare reports for stakeholders. Cross-Functional Collaboration: Work with IT, finance, and operations teams to ensure consistent data quality. Compliance: Adhere to HIPAA and other relevant regulatory standards, staying current with best practices in healthcare data handling. Qualifications Bachelor s degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field. Minimum 3 years of experience in quality assurance or data analysis. Familiarity with healthcare revenue cycles and compliance standards. Advanced Microsoft Excel skills (VLOOKUP, pivot tables, macros), with experience in automation and data modeling preferred. Experience with data visualization tools such as Tableau or Power BI. Strong statistical, mathematical, and analytical abilities. Proficient in SQL and comfortable working with large datasets. Experience with automated QA/testing frameworks and methodologies. Clear communicator able to convey complex data insights to varied stakeholders. Willingness to work night shifts aligned with US time zones (EST to PST). Mission-Driven: Make a tangible impact by transforming healthcare through technology. Strong Investor Support: Backed by leading investors like General Catalyst, Sequoia, and Y Combinator. Rapid Growth: Both companies have achieved 500%+ YoY growth, with ongoing Series D funding. Comprehensive Benefits: Flexible PTO, health coverage, parental leave (subject to location). Qualification : Bachelors degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field.

Sr. Manager, Internal Audit Location: Bengaluru, India Company: ShopUp HQ Role Overview The Senior Manager of Internal Audit will lead the planning, execution, and reporting of audits across multiple departments. This role focuses on evaluating risk management processes, internal controls, and compliance with both organizational policies and external regulations. The ideal candidate will bring extensive experience auditing FMCG companies and distribution operations, with a strong emphasis on process improvement, regulatory adherence, and supporting organizational governance. Key Responsibilities Plan, lead, and conduct internal audits across departments to assess risks, control effectiveness, and compliance with policies and regulations. Perform targeted audits related to FMCG and distribution house operations, addressing operational risks and process inefficiencies. Analyze current business processes to identify inefficiencies or risk areas, and recommend actionable process improvements. Develop and implement audit strategies, methodologies, and frameworks aligned with organizational objectives. Collaborate with internal stakeholders to communicate audit findings, provide guidance, and drive timely corrective actions. Prepare comprehensive audit reports, highlighting key risks, gaps, and recommendations for senior management and leadership. Track and monitor the implementation of audit recommendations and follow-up actions to ensure closure. Design and deliver training programs to foster awareness of internal controls, risk management, and compliance culture throughout the company. Conduct field visits and on-site audits as per the audit calendar and perform unannounced surprise audits. Qualifications & Experience Professional Experience: Minimum 8 years of experience in Internal Audit, risk management, compliance, and process improvement. Hands-on experience auditing FMCG companies and distribution-heavy operations is strongly preferred. Educational Qualifications: Bachelor s degree in any discipline with a strong academic record. Qualification : Bachelors degree in any discipline with a strong academic record.

Job Summary: ATR Team Lead The ATR Team Lead will supervise experienced business enablers and/or entry-level individual contributors. The role involves coordinating processes and assignments for the Accounting team while supporting organizational objectives and business goals. The team lead will ensure compliance with established processes, manage project terms, and act as a point of contact for junior team members. About Johnson & Johnson: At Johnson & Johnson, health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured. Through our expertise in Innovative Medicine and MedTech, we are positioned to innovate across the healthcare spectrum and deliver the breakthroughs of tomorrow. Join us at our newly launched Global Services hub in Bangalore where we focus on finance and compliance services, collaborating with global teams to reimagine business solutions and improve customer experiences. Key Responsibilities: Ensure Compliance and Operational Excellence: Implement accounting and daily operations for Account to Report (A2R) processes. Timely closing and execution of financial periods according to the closing calendar and SLA commitments, while adhering to compliance and audit standards (SOX). Accountable for the completeness, accuracy, and validity of actuals reported within the process/entity scope. Support Auditors and Legal Authorities: Collaborate with auditors and legal authorities in executing required activities. Internal Controls: Maintain strong internal controls to achieve optimal audit ratings. Business Partnership: Implement global strategies and solutions, ensuring consistency across sectors and regions. Act as the key liaison (if assigned as Operational Key Contact or Subject Matter Expert), responding to queries and coordinating with SMEs. Process Improvements & Innovation: Foster and implement continuous improvement approaches. Identify and pursue opportunities to enhance process efficiency in line with global standards. Qualifications: Education: A minimum of a Bachelor s degree in Accounting, Finance, or a related business area is required. Financial certifications such as ACA, ICWA, CPA, CMA, MBA are highly preferred. Experience: 3-6 years of professional experience in finance or accounting. Strong interpersonal skills and ability to interact with employees at all levels. Experience in a Shared Service Centre or Global Account to Report function of a multinational corporation is preferred. Skills & Competencies: Solid knowledge of US GAAP accounting. Proficiency in ERP systems (e.g., SAP) and MS Office (especially Excel). Digital/Intelligent Automation capabilities. Ability to manage multiple priorities, stay organized, and meet tight deadlines. Other Requirements: This position may require 0-5% international travel. Ability to work with global teams, possibly in different time zones, and align with Americas/EMEA/Asia regions. Strong written and verbal communication skills in English (additional language skills are desirable). What We Offer: A chance to be part of a global team committed to healthcare innovation. Opportunities to grow professionally with the support of talented colleagues. A flexible work environment, promoting collaboration and inclusivity. Johnson & Johnson is an Equal Opportunity Employer, offering an inclusive work environment where everyone has the opportunity to succeed. Qualification : A minimum of a Bachelors degree in Accounting, Finance, or a related business area is required.

Job Title: Quality Analyst Outbound Retention Location: Bengaluru Job Summary The Quality Analyst is responsible for ensuring the quality of the outbound retention process. This role involves monitoring sales calls, analyzing performance data, and providing feedback to improve sales performance and customer satisfaction. You will work closely with the sales team to identify areas of improvement, develop training programs, and streamline processes to ensure continuous improvement in sales effectiveness. Key Responsibilities Quality Monitoring: Monitor and evaluate outbound sales calls to ensure adherence to company policies and quality standards. Conduct regular audits of sales processes and transactions to identify gaps and recommend corrective actions. Ensure all team members maintain high standards of sales practices and compliance. Data Analysis: Analyze sales data to identify trends, patterns, and areas for improvement in retention strategies. Prepare detailed reports on sales performance, call quality metrics, and overall team progress. Utilize data insights to provide actionable recommendations to management for performance improvement. Feedback and Training: Provide constructive feedback to sales representatives based on call evaluations and performance metrics. Develop and deliver training programs to improve sales techniques, product knowledge, and call handling. Assist in the creation and maintenance of training materials and quality guidelines for the sales team. Process Improvement: Collaborate with the sales team to streamline sales processes and improve overall efficiency. Implement best practices and continuous improvement initiatives to enhance sales effectiveness and retention rates. Stay updated on industry trends to keep the sales process competitive and aligned with current standards. Compliance and Documentation: Maintain accurate and up-to-date records of all quality assessments, feedback, and training sessions. Develop and update documentation related to quality standards, policies, and procedures to ensure consistency in the sales process. Qualifications Education: HSC or Graduate (Preferred). Experience: Experience in quality assurance, sales, or customer service is an advantage. Knowledge of quality monitoring tools, CRM software, and sales processes. Key Skills: Analytical Thinking: Ability to analyze and interpret sales data to identify trends and areas for improvement. Effective Communication: Strong interpersonal skills to provide clear and actionable feedback to sales representatives. Training and Coaching: Experience in developing and delivering training programs to improve team performance. Sales Process Knowledge: Understanding of sales techniques, customer retention strategies, and call handling processes. Time Management: Strong organizational skills to handle multiple tasks and prioritize effectively. Proficiency with Tools: Experience with CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).

Job Title: Usage Manager Job Summary We are seeking an experienced Usage Manager to join our team. You will support the daily Order to Cash operations by helping lead the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer usage information is accurately reportable. You will partner with other teams to create and promote a scalable order to cash process. This is an individual contributor position, and will be the first hire in India! The Impact You Will Have Lead and manage a team of Revenue Operations Analysts, including performance management, coaching, and development. Manage escalations related to order-to-cash processes, ensuring timely resolution and communication with stakeholders. Monthly metrics highlighting performance against agreed SLAs and KPIs. Maintain and/or create detailed SOPs for all processes. Prepare proposed usage adjustments and credits, when applicable. Analyze usage for signed contracts with assurance to accuracy and compliance with company revenue recognition guidelines. Partner with Sales, Deal Desk, Billing, Engineering, IT, Legal, and Revenue Teams to develop expertise in order-to-cash policies and procedures specific to usage. Create and maintain detailed records in our ERP and billing platform NetSuite/Metronome to support billing, commissions, forecasting, sales, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Change management or SOPs with any system enhancements. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 8 years of revenue operational accounting experience, with demonstrated experience leading and managing teams. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Ability to adapt to evolving business needs and drive change management. Must be adaptive to change. Proven ability to manage team performance, provide constructive feedback, and foster a positive and productive team environment. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Job Description Join us as a Quality Analyst If you have a keen eye for detail, then this could be the role for you as you make sure that only well-designed and built work packages get through quality testing. You ll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of working. Joining us in this fast-paced role, you'll have excellent opportunities for progression and developing your analyst capabilities. We're offering this role at associate level. What you'll do As a Quality Analyst, you ll be assisting the feature team to define testable work that is technically robust, high performing, stable, and secure, ensuring excellent customer experiences and outcomes. Promoting continuous improvement, you ll identify opportunities to maximize the customer experience and reduce the test cycle time by improving techniques, tooling, eliminating waste, and creating a collaborative, proactive approach to quality in the feature team. As well as this, you ll be: Supporting the Quality Manager and the team in executing against the test strategy and quality by determining and advising which tests should be automated at which layer. Making sure that test plans are adequately covered by test scenarios. Creating different test and automation suites, such as smoke tests, full regression and progression tests, and end-to-end system regression tests. Analysing the results of automated tests. Providing data to the business and the team that focuses on quality and quality improvement. The skills you'll need We re looking for someone with an extensive understanding of all stages of the product or service life cycle. This will include in-depth and hands-on experience in areas such as product testing, static testing, systems testing, systems integration testing, user acceptance testing, compliance testing, and operational readiness testing. Along with this, you ll have experience applying a wide range of testing automation tooling, as well as testing methodologies, including a range of Agile testing methods such as test-driven development and behavior-driven development. We ll also expect: Experience in testing ideas and customer-facing applications. Experience in testing concepts, Agile, data mining, and Scrum ceremonies. Demonstrable knowledge of Agile methodologies with experience working in an Agile team. A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management-level colleagues. Good collaboration and stakeholder management skills.

Job Title: Enterprise Risk Management (ERM) Manager Location: Bengaluru Job Description: We are seeking an experienced and dynamic Enterprise Risk Management (ERM) Manager to join our team in Bengaluru. In this role, you will be responsible for overseeing and assessing the organization s overall risk profile, identifying potential risks, and implementing strategies to mitigate them. You will work closely with cross-functional teams to integrate risk management into business strategies, policies, and operational processes, ensuring the organization s resilience and success. Key Responsibilities: Develop, implement, and maintain comprehensive risk management frameworks, policies, and processes across the organization. Conduct thorough risk assessments to identify, evaluate, and prioritize risks related to operations, finance, compliance, and strategic objectives. Design, implement, and monitor enterprise-wide risk mitigation strategies to address identified risks. Collaborate with senior leadership to ensure alignment between risk management initiatives and broader business objectives. Prepare and present detailed reports on key risk indicators (KRIs) to senior management and board members. Lead the enterprise risk management cycle, encompassing risk identification, assessment, mitigation, monitoring, and reporting. Develop risk management models and scenario analyses to predict potential impacts on business operations and long-term goals. Work closely with internal audit, legal, compliance, and finance teams to ensure that identified risks are appropriately managed and mitigated. Design and lead company-wide risk training and awareness programs to ensure that all employees understand and contribute to effective risk management practices. Monitor industry trends, emerging regulations, and best practices to proactively manage and mitigate new risks. Oversee the implementation and management of risk-related technology tools or software to enhance risk identification, tracking, and mitigation efforts. Maintain effective communication and collaboration with external auditors, insurers, legal advisors, and other external stakeholders on risk-related matters. Primary Skills: Risk Identification & Assessment Risk Mitigation & Control Strategic Thinking Analytical & Problem-Solving Project Management Attention to Detail Cross-functional Collaboration Knowledge of Regulatory & Compliance Standards Reporting & Documentation Qualifications: Bachelor's degree in Business, Finance, Risk Management, or a related field. Proven experience in enterprise risk management or a related field. Strong knowledge of risk management methodologies, tools, and frameworks. Excellent communication and presentation skills, with the ability to articulate complex risk concepts to senior leadership. Proficiency in risk management software and technology tools. What We Offer: A collaborative and inclusive work environment where innovation and strategic thinking are valued. Opportunities for career advancement and professional development in risk management. Competitive salary and benefits package. Qualification : Bachelor's degree in Business, Finance, Risk Management, or a related field.

About RARE RARE is a premium personal assistant service designed to simplify life for busy professionals by saving them time, money, and effort. We offer a comprehensive range of personalized services, including: Travel Assistance: From flight bookings and visa support to tailored itineraries and exclusive accommodations. Dining Services: Securing reservations at top restaurants, organizing private dining experiences, and curating special occasion menus. Gifting Solutions: Thoughtful gifting support, from sourcing unique items to personalized packaging and delivery. Mobility Coordination: Arranging chauffeurs, vehicle rentals, and transport solutions. Event Planning and Wellness: Assisting with event management, wellness services, and daily errands for seamless lifestyle support. By handling daily tasks and taking care of the details, RARE empowers customers to focus on what matters most be it work, family, or personal goals. Our commitment to efficiency, reliability, and personalization ensures that customers can live smarter, achieve more, and reclaim their time. Role Responsibilities Tracking Maintain a list of uncompleted customer requests. Track issues, complaints, and unfulfilled requests identified by agents, AI, or through manual sample testing. Ensure timely closure of each tracked request. Escalation Handle complaints and escalations with corrective actions and reactive training. Recommend proactive system improvements and SOPs to enhance request completion rates and customer experience. Provide regular QA feedback to front-end agents and back-end experts. Training Deliver regular training sessions to agents. Continuously upgrade training processes using customer feedback to improve service quality. Supervision Review the performance of assigned front-end agents and provide constructive feedback. Collaborate with the concierge lead to share performance insights and suggestions for improvement. Background Requirements 5 6 years of experience in Quality Assurance roles within customer service or operational environments. Proven experience in conducting training and process audits. Familiarity with high-net-worth individuals (HNI) and the quality standards expected for personalized services. Key Result Areas (KRAs) Ensure timely closure of unfulfilled requests. Resolve complaints and escalations with corrective actions and training. Improve customer satisfaction at the request level. Recommend and implement process and SOP improvements. Provide continuous feedback and training to agents. Key Performance Indicators (KPIs) Average response and resolution times for assigned agents. Customer satisfaction scores for the agents under supervision. Frequency of QA feedback sessions with agents. Reduction in repeat issues. Training effectiveness, measured by improved agent performance. Equal Opportunity Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.

About the Role: The Client Service Manager - Operations Support acts as a vital link between our Client Service Managers (CSMs) and internal Operations teams, ensuring seamless handling of client retirement plan queries. This role is accountable for maintaining departmental quality and adherence to time standards. Responsibilities also include staff training and mentoring, quality assurance, MIS & reporting, performance management, staffing projections, and driving process improvements. Key Responsibilities: Operational Expertise: Deep understanding of Plan Service Center, Partner Link, plan design, and CSM workflow. Oversees activities to ensure smooth interdepartmental collaboration and delivery. Provides hands-on support and troubleshooting as needed. Team Leadership & Development: Mentors, coaches, and develops team members through regular one-on-one meetings and ongoing feedback. Conducts performance evaluations, addresses staff issues, and recommends salary adjustments and promotions. Assesses staffing needs, conducts interviews, and makes hiring decisions. Performance Management & Reporting: Monitors team and individual performance against goals, quality targets, and service level expectations. Tracks key metrics, prepares management reports, and identifies trends. Manages employee records and reports findings to management. Escalation Management: Handles escalated issues from representatives, clients, and participants. Identifies trends in escalations and proactively implements solutions. Collaboration & Communication: Works closely with CSMs to identify potential middle-office tasks and bring segment-level work to the team. Participates in regular governance meetings with CSM teams. Communicates effectively with partners via calls and emails. Process Improvement: Leads process deep dives, reviews, controls, and audits. Develops and implements process improvements for efficiency and cost-effectiveness. Manages logical access reviews with partners for new task types. Training & Documentation: Designs SOPs, training plans, and assessments. Delivers training and builds domain expertise within the team. Project Management: Monitors deliverables, tracks activity, escalates issues, publishes progress reports and dashboards, and recommends action plans. MIS & Reporting: Provides timely and accurate reporting on key business metrics. Expert in MS Excel and other Microsoft Office Suite programs. Qualifications: 9-12 years of overall experience, with a minimum of 6 years in the 401(k) industry. Cross-functional experience in teams such as loans, enrollment, payroll support, compliance, and audit is essential. Strong knowledge of ERISA, DOL, and applicable IRS regulations related to retirement plans. Excellent interpersonal, customer service, and communication skills (oral and written). Proactive, solution-oriented approach and collaborative mindset. Proven ability to meet deadlines and prioritize client service. Proficient in Microsoft Office Suite, especially Excel. Experience as an MIS expert is required. Hands-on experience leading teams within the retirement domain (Implementation, Money In, Money Out, Account Resolutions, etc.) is a plus. SPARK/AASPA certification and LSS certification are preferred. Experience working on process-related projects is a plus. Bachelor's Degree required. Equal Opportunity Employer: We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive 1 consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. Qualification : Bachelors Degree is a must.