Audit Regulations Jobs in Bengaluru

Senior Regulatory Affairs Specialist Location: Bangalore Company: AliveCor About AliveCor & The Opportunity AliveCor is a pioneer in **over-the-counter medical ECG devices**, dedicated to making heart health accessible. The company s **FDA-cleared medical-grade hardware and software** have enabled millions of heart health measurements, making a life-saving impact. We are seeking a **Senior Regulatory Affairs Specialist** to join our growing team. This is a critical role focused on **shaping regulatory strategy** for innovative mobile health technologies, managing product submissions, and ensuring compliance with international regulatory standards, including **ISO 13485 and FDA** Quality Systems. Role & Responsibilities As a Senior Regulatory Affairs Specialist, you will: Collaborate & Execute Regulatory Strategies: Work with product teams to **develop and execute global regulatory strategies** for registrations in the US, Europe, and other key regions. Manage Regulatory Submissions: Participate in the preparation and review of **global regulatory submissions**, including **510(k), de novo**, and other medical device filings. Support Government Interactions: Serve as the point of contact for regulatory agencies such as the **FDA, EU MDR**, and other international authorities, ensuring timely product approvals and licenses. Global Market Registrations: Drive product **registrations and renewals** for worldwide markets, supporting distributors with compliance documentation. Review & Approve Technical Documents: Assist in reviewing advertising, promotional materials, and technical documentation to ensure **compliance with applicable regulations**. ISO 13485 & FDA Compliance: Help implement and maintain an **ISO 13485 and FDA-compliant Quality Management System (QMS)**. Product Development Support: Collaborate with cross-functional teams (Engineering, Product, Quality) to support regulatory requirements during product development and design changes. Post-Market Compliance: Assist in post-market regulatory actions, including compliance with **reporting requirements and audits**. Requirements & Qualifications Experience & Education Experience: **4+ years in Regulatory Affairs within the medical device industry.** Education: Bachelor s degree in Science, Engineering, Math, or a medical field, or equivalent experience. Regulatory Experience with AI/ML: Experience in regulatory affairs for **software devices with AI/machine learning algorithms (SaMD)**. Core Regulatory Knowledge Global Regulatory Knowledge: Experience with **EU Medical Device Regulations (MDR)** and familiarity with regulatory processes in the US, EU, and Asia-Pacific regions. Regulatory Submissions: Experience preparing **510(k) submissions, pre-submissions, or de novo submissions** for medical devices. Skills Project Management: Ability to manage small projects with a focus on being organized, independent, and results-oriented. Analytical & Communication Skills: Excellent analytical, communication, and team collaboration skills, with a keen **attention to detail**. Preferred Qualifications Advanced Degree: Master s degree or regulatory affairs certifications such as **RAPS** (Regulatory Affairs Professionals Society). International Submissions: Experience in international submissions, especially in Asia-Pacific or LATAM regions. Perks & Benefits Working Model: Hybrid Working Model (Flexibility to work both remotely and in the office). Family Leave: Comprehensive Family Leave policies. Medical Benefits: Above-market family floater medical insurance, including coverage for parents/in-law parents. Office Perks: Complimentary lunch provided at the office and convenient metro connectivity. Qualification : Bachelors degree in Science, Engineering, Math, or a medical field, or equivalent experience

Position: APAC Employee Relations Lead Location: Bengaluru Type: Full-time About Finastra Finastra is a dynamic global leader in open finance software solutions, committed to expanding access to financial services worldwide. Our innovative platforms cover Lending, Payments, Treasury & Capital Markets, and Universal Banking. Proudly serving over 8,000 customers including 45 of the world s top 50 banks we strive to drive financial inclusion for all. As we navigate an exciting M&A process to become an independently backed organization, this is a unique opportunity to join a vibrant, diverse company that values fresh perspectives and a commitment to doing well by doing good. Role Overview We are seeking an experienced and proactive Regional Employee Relations Lead to join our team in Bengaluru. In this critical role, you will partner closely with business leaders and employees across India, ensuring HR practices align with local labor laws and Finastra s global policies. You will support the employee lifecycle, ensure compliance, and contribute to fostering a positive, inclusive workplace culture. Key Responsibilities Serve as the primary HR contact for employees and managers in India regarding employment concerns and employee relations matters. Ensure full compliance with Indian labor laws, employment regulations, and internal HR policies. Collaborate with global HR teams to implement and localize HR programs, providing guidance on compensation, benefits, and HR systems. Manage HR documentation, contracts, and employee records in line with legal requirements. Support internal audits and assist with regulatory reporting as needed. Promote a culture of inclusion, engagement, and continuous improvement across the organization. Experience, Skills & Capabilities 8+ years of HR experience, ideally within a global HR team or tech-driven environment. In-depth knowledge of Indian labor laws and HR compliance requirements. Experience in constituting statutory internal committees as per legal and regulatory mandates. Excellent interpersonal, communication, and stakeholder management skills. Ability to work both independently and collaboratively in a fast-paced, dynamic environment. Proficiency with HRIS systems and Microsoft Office Suite. Strong analytical mindset and risk management capabilities. Team player with the ability to work cross-functionally and support diverse stakeholders.

Position: Finance Specialist Job Type: Full-Time Location: Bangalore Department: Finance About BlueOptima: BlueOptima s vision is to become the global reference for optimizing the performance of software engineers across all industries. We provide industry-leading objective metrics in software development, empowering large organizations to deliver better software, faster, and at a lower cost using groundbreaking technology. With headquarters in London and offices in Mexico, India, and the USA, we ve consistently doubled our headcount and revenue year over year, with no external investment. Our diverse team of 115+ employees comes from over 34 nationalities and speaks more than 25 languages. We promote an open-minded environment and encourage every individual to create their own success story within this high-performance atmosphere. Job Description: We are looking for a Finance Specialist to join our Finance team in Bangalore. Reporting to the Finance Manager, this role will be a key part of the day-to-day financial operations and accounting of the business. You ll be working closely with the finance team and other departments to ensure the timely and accurate delivery of financial data, as well as helping to evolve our financial processes. Key Responsibilities: Finance Operations Management: Oversee the day-to-day operations of the finance team, including managing Accounts Payable (AP), Accounts Receivable (AR), and payroll across all locations. Accounts Payable & Receivable: Ensure timely and accurate payments of dues and collections from customers. Handle vendor invoicing, reconciliations, and communications. Payroll Management: Take ownership of the payroll process, ensuring timely and accurate processing across all locations. Be the go-to person for payroll-related queries from employees. Cross-Functional Collaboration: Work closely with finance consultants and internal teams across various locations on accounting and compliance topics. Month-End & Year-End Closures: Assist with month-end and year-end closures, ensuring books are closed accurately and on time. Audit Support: Provide assistance during local and group audits, ensuring that all financial documents are accurate and comply with regulations. General Ledger (GL) & Reconciliation: Review and maintain GL accounting, perform balance sheet reconciliations, and conduct variance analysis for cost and revenue items. Process Improvements: Review existing financial processes and provide suggestions for improvements to increase efficiency and effectiveness. Global Finance Projects: Gain exposure to global finance projects, working across functions to enhance learning and development opportunities. Qualifications: Essential Requirements: Education: Bachelor's/Master s in Accounting & Finance (e.g., BCom, MCom, MBA). CA Inter cleared is a plus. Experience: Minimum 3-4 years of experience handling AP, AR, and payroll processes. Accounting Fundamentals: Solid understanding of basic accounting principles and financial processes. Taxation Knowledge: Understanding of taxation concepts, such as GST, TDS, and sales tax/VAT. Technical Skills: Proficient in spreadsheet tools (e.g., Excel) and presentation software (e.g., PowerPoint). Cloud-Based Accounting Tools: Experience with cloud-based accounting tools such as Zoho, Xero, QuickBooks, etc. Multi-Region, Multi-Currency Setup: Experience working in a multi-region, multi-currency environment is a plus. Taxation Experience: Experience reviewing and handling sales tax/VAT for the US/UK is an added advantage. At BlueOptima, you ll have the opportunity to make a significant impact on our financial operations while working in a dynamic and fast-growing global company. You ll gain exposure to cross-functional collaboration, global finance projects, and the chance to continuously develop your skills in a high-performance environment. Qualification : Bachelor's/Masters in Accounting & Finance (e.g., BCom, MCom, MBA)

Functional Safety Engineer Location: Bangalore Experience: 3 6 Years Education: B.E / B.Tech / M.E / M.Tech in Electronics, Electrical, Computer Science, or a related field Job Summary We are seeking a skilled and motivated Functional Safety Engineer to join our automotive embedded systems team. The ideal candidate will have hands-on experience with ISO 26262, strong embedded C programming knowledge, and a solid understanding of the software development lifecycle. This role is critical in ensuring that all safety-critical systems are developed in compliance with industry safety standards and regulations. Key Responsibilities Develop and maintain the Functional Safety Management System (FSMS) in line with ISO 26262 standards. Conduct hazard analysis and risk assessments (HARA) for automotive embedded systems. Define, allocate, and manage functional and technical safety requirements across hardware and software components. Support and guide development teams in achieving ASIL (Automotive Safety Integrity Level) compliance. Collaborate with hardware and software teams to ensure safety mechanisms are implemented and validated effectively. Prepare and maintain safety-related documentation, including Safety Plans, Safety Cases, and Safety Analyses (FMEA, FTA, DFA, etc.). Ensure traceability of safety requirements throughout the SDLC, using appropriate tools and processes. Participate in reviews, audits, and assessments to ensure continuous compliance with ISO 26262. Support safety validation and verification activities. Required Skills & Experience 3 6 years of experience in Functional Safety Engineering, with a minimum of 2+ years working specifically with ISO 26262. Proficient in Embedded C programming, with exposure to real-time embedded systems. Strong understanding of the Software Development Life Cycle (SDLC) in safety-critical environments. Good analytical and problem-solving skills. Effective communication and collaboration skills to work with cross-functional teams. Preferred / Added Advantage Experience in the automotive domain (e.g., ADAS, powertrain, or body control modules). Familiarity with automotive communication protocols (CAN, LIN, FlexRay). Exposure to toolchains like DOORS, Polarion, or Jama for requirement and safety management. Knowledge of complementary standards such as ISO 21434 (Cybersecurity) or IEC 61508. Work on innovative and safety-critical projects for global automotive clients. Opportunity to deepen your expertise in functional safety and ISO 26262. Collaborate with a high-caliber team in a technically driven environment. Competitive compensation, learning opportunities, and career advancement paths. Qualification : .E / B.Tech / M.E / M.Tech in Electronics, Electrical, Computer Science, or a related field

Account Associate Location: Bangalore Experience: 3 to 5 years Job Description We are seeking a detail-oriented and experienced Account Associate to oversee and manage general accounting functions. The role includes handling daily accounting activities, preparing financial statements, managing reconciliations, and ensuring compliance with statutory requirements. Key Responsibilities Manage day-to-day accounting tasks including accounts payable, accounts receivable, general ledger maintenance, and tax-related activities. Prepare month-end, quarter-end, and year-end financial statements in accordance with GAAP. Review financial data for accuracy, completeness, and adherence to company policies and accounting standards. Perform reconciliations of balance sheet accounts and investigate any discrepancies. Support external audits by providing required documentation and preparing audit schedules. Verify employee expense claims against company travel policies and post related accounting entries. Process daily payments to vendors and employees. Manage banking relationships related to issuance and encashment of EMDs, BGs, and FDs. Coordinate with customers for collection of DTA forms and TDS certificates regularly. File quarterly TDS returns, monthly GST returns, and other statutory filings timely. Provide guidance and support to junior accounting staff as necessary. Skills and Qualifications Bachelor s degree in Accounting, Finance, or a related field. Minimum 3 to 5 years of experience in accounting, preferably in a senior or progressively responsible role. Strong knowledge of Generally Accepted Accounting Principles (GAAP) and tax regulations. Proficient with accounting software such as QuickBooks, Tally, and Zoho. Advanced MS Excel skills, including VLOOKUPs, pivot tables, and data analysis. Excellent verbal and written communication skills. Detail-oriented with strong analytical and organizational abilities. Qualification : Bachelors degree in Accounting, Finance, or a related field

Position: Project Manager Designation: Manager Location: Bangalore Experience Required: 2 6 Years Education: Bachelor s Degree (Any Discipline) Role Overview: We are seeking a dynamic and results-driven Project Manager to lead and oversee the end-to-end execution of projects. The ideal candidate will be responsible for planning, resource management, budgeting, risk mitigation, stakeholder communication, and ensuring timely delivery of high-quality outcomes. Experience in managing construction or infrastructure-related projects is a plus. Key Responsibilities: Project Planning & Development Define project scope, goals, deliverables, and timelines in collaboration with stakeholders Develop detailed project plans including budgeting, scheduling, and resource allocation Collaborate with architects, engineers, and technical teams to finalize specifications Prepare, negotiate, and manage project contracts and agreements Budget & Resource Management Plan and oversee project budgets to ensure cost control and efficiency Monitor expenditures and track project financials against forecasts Allocate and manage project resources including labor, materials, and equipment Project Execution Lead cross-functional project teams, providing direction, mentorship, and motivation Ensure day-to-day operations align with project timelines and design specifications Supervise site activities, ensuring safety and compliance with industry standards Risk & Issue Management Identify potential project risks and develop proactive mitigation plans Troubleshoot and resolve issues or conflicts during project execution Stakeholder Management & Communication Act as the primary liaison between clients, contractors, vendors, and internal teams Deliver timely updates, progress reports, and status presentations to stakeholders Promote collaboration and clear communication across all project touchpoints Quality Control & Compliance Ensure adherence to quality standards, building codes, and regulatory requirements Conduct regular inspections and quality audits throughout the project lifecycle Documentation & Reporting Maintain accurate and organized records including schedules, budgets, contracts, and reports Prepare and present detailed project performance reports to senior leadership and clients Key Skills & Competencies: Strong project planning and execution capabilities Excellent leadership and team management skills Proficiency in budget management and resource allocation Familiarity with industry standards, regulations, and safety practices Exceptional communication and stakeholder management abilities Analytical thinking and problem-solving mindset Qualification : Bachelors Degree (Any Discipline)

Job Title: Senior Executive Finance Location: Bangalore Department: Finance About Zetwerk Zetwerk is the world s largest global manufacturing network that transforms digital designs into physical products. We provide manufacturing solutions across a wide range of industries, from simple steel pipes to complex aircraft engine components. Our network spans thousands of manufacturing partners offering capabilities like metal fabrication, CNC machining, plastic injection molding, 3D printing, and aluminum die castings. We serve diverse sectors including Oil & Gas, Aerospace, Renewables, Electric Vehicles, Consumer Electronics, and more. Our proprietary Manufacturing Operating System, ZISO, enables real-time tracking, pricing recommendations, quality assurance, and seamless communication across stakeholders delivering faster, high-quality, cost-effective manufacturing solutions globally. Zetwerk is reshaping manufacturing. We offer a collaborative, innovative environment with opportunities for growth and impact. We support your career ambitions and foster an inclusive culture where you can thrive and contribute meaningfully. Roles & Responsibilities Perform bank, vendor, and ledger reconciliations ensuring accuracy in financial records. Manage month-end and year-end closing activities, including journal entries, accruals, and adjustments. Prepare and review financial statements, reports, and MIS to aid business decision-making. Assist accounts payable and receivable processes, ensuring timely payments and collections. Support budgeting, forecasting, and financial planning initiatives. Provide financial analysis and insights to optimize business performance and cost efficiency. Monitor key financial and operational metrics; identify trends and variances. Ensure compliance with accounting standards, tax regulations, and company policies. Coordinate internal and external audit activities. Identify and resolve discrepancies in financial data; recommend process improvements. Conduct scenario analysis, risk assessments, and variance analysis to support strategic decisions. Job Requirements 3-5 years of experience in finance, accounting, or business finance roles. Strong knowledge of reconciliation, general ledger, financial reporting, and business finance principles. Proficiency in Excel and accounting software such as SAP, Tally, or equivalents. Familiarity with GST, TDS, and financial regulations is a plus. Excellent analytical, problem-solving, and communication skills. Experience in budgeting, forecasting, and financial planning preferred. Ability to work independently and collaboratively in cross-functional teams. Strong organizational skills with the ability to meet deadlines.

Data Privacy Compliance Specialist Location: Bangalore, India Office About the Team Rubrik s Legal Team is at the heart of our mission to secure the world s data. We provide essential guidance across contract management, intellectual property, employment law, privacy, trade compliance, and litigation. Our team thrives on open debate, innovation, and ownership, contributing to building an iconic company. Rubrik is growing rapidly and evolving join us to be unstoppable, together. About the Role Rubrik is looking for a Data Privacy Compliance Specialist to strengthen and manage our global privacy program. The ideal candidate will have hands-on experience with privacy management accountability frameworks (PMAF), compliance auditing, and implementing data protection practices aligned with evolving global regulations. This role requires working collaboratively across procurement, engineering, product management, legal, and information security teams worldwide to maintain compliance and mitigate privacy risks. What You ll Do Conduct internal and coordinate external privacy audits as needed. Assess and monitor privacy compliance of third-party vendors and service providers. Continuously review data handling practices to ensure compliance with internal policies and global regulations. Develop, maintain, and enforce data privacy policies and procedures aligned with legal requirements and business objectives. Maintain detailed documentation to demonstrate compliance and accountability. Manage and update an inventory of personal data processing activities, including data flows and classifications. Oversee cross-border data transfer mechanisms ensuring adherence to applicable privacy laws. Lead internal privacy reviews, supporting engineering and data governance teams with data mapping, documentation, and privacy impact assessments. Collaborate with teams to implement privacy risk mitigation solutions while ensuring regulatory adherence. Develop and deliver privacy training to internal stakeholders to raise awareness and ensure compliance with privacy responsibilities. Experience You ll Need Minimum 3+ years of experience in data privacy compliance, preferably with exposure to Privacy Management Accountability Frameworks (PMAF). Strong knowledge of global data protection regulations such as GDPR, CCPA, CPRA, and relevant industry standards. Proven expertise in data mapping, risk assessments, and conducting privacy audits. Excellent communication and stakeholder engagement skills across diverse teams. Certifications such as CIPP-E, CIPM, CIPT, CISSP preferred; Juris Doctor (JD) is a plus. Skills Required Deep understanding of IT, SaaS, and cloud provider compliance challenges. Solid knowledge of information security principles and best practices. Proficiency with privacy management tools like OneTrust for data mapping and assessment automation. Basic understanding of cookies and marketing technology systems. Ability to clearly articulate complex privacy and security concepts to both technical and non-technical audiences. Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data with Zero Trust Data Security . Our platform leverages machine learning to secure enterprise, cloud, and SaaS data, helping organizations ensure data integrity, availability, risk monitoring, and rapid recovery from cyberattacks and operational disruptions.

Senior Information Security Analyst Data Governance Location: Bangalore, India About the Team The Information Security (InfoSec) team at Rubrik strengthens company-wide security through initiatives, tools, and processes that protect data and systems. They also oversee security monitoring, incident response, and educate employees on best practices to secure Rubrik s information assets. Role Overview This role focuses on data governance and security review throughout the Software Development Lifecycle (SDLC) to ensure sensitive data is properly protected. You will collaborate cross-functionally with Legal, Engineering, Product, and IT teams, while also supporting the Security Operations Center (SOC) with expert guidance on data governance during incident response. Key Responsibilities Perform data governance and security reviews during SDLC for new products and features. Manage and document metadata, including data lineage, ownership, and definitions. Conduct audits and assessments to ensure compliance with data governance standards. Maintain strong relationships and communication with internal stakeholders to facilitate governance adherence. Act as a subject matter expert for SOC, supporting incident response from a data security perspective. Support training and awareness programs on data governance policies and best practices. Develop and maintain governance documentation, policies, and procedures. Identify and escalate data governance risks with actionable recommendations. Experience & Qualifications Required: Bachelor s or Master s degree in Information Security, Data Analytics, or related field. 3 5 years in information security, data security, or data governance roles. Strong understanding of data security principles and frameworks (e.g., NIST). Excellent communication, presentation, and documentation skills. Project management skills to lead governance projects. Ability to adapt quickly and maintain professionalism in dynamic environments. Preferred: Certifications: CISSP, CISM, CDPSE, Security+ (or similar). Experience with data governance tools and metadata management. Knowledge of data privacy regulations: GDPR, CCPA, HIPAA. Experience supporting or collaborating with SOC/incident response teams. Strong analytical and problem-solving skills, especially with complex data. Familiarity with cloud-based data security solutions. Rubrik leads in Zero Trust Data Security , providing cutting-edge data protection across enterprise, cloud, and SaaS environments. This role offers an impactful chance to enhance data governance and security in a mission-critical, rapidly evolving tech company. Qualification : Bachelors or Masters degree in Information Security, Data Analytics, or related field.

Sr. Manager, Internal Audit Location: Bengaluru, India Company: ShopUp HQ Role Overview The Senior Manager of Internal Audit will lead the planning, execution, and reporting of audits across multiple departments. This role focuses on evaluating risk management processes, internal controls, and compliance with both organizational policies and external regulations. The ideal candidate will bring extensive experience auditing FMCG companies and distribution operations, with a strong emphasis on process improvement, regulatory adherence, and supporting organizational governance. Key Responsibilities Plan, lead, and conduct internal audits across departments to assess risks, control effectiveness, and compliance with policies and regulations. Perform targeted audits related to FMCG and distribution house operations, addressing operational risks and process inefficiencies. Analyze current business processes to identify inefficiencies or risk areas, and recommend actionable process improvements. Develop and implement audit strategies, methodologies, and frameworks aligned with organizational objectives. Collaborate with internal stakeholders to communicate audit findings, provide guidance, and drive timely corrective actions. Prepare comprehensive audit reports, highlighting key risks, gaps, and recommendations for senior management and leadership. Track and monitor the implementation of audit recommendations and follow-up actions to ensure closure. Design and deliver training programs to foster awareness of internal controls, risk management, and compliance culture throughout the company. Conduct field visits and on-site audits as per the audit calendar and perform unannounced surprise audits. Qualifications & Experience Professional Experience: Minimum 8 years of experience in Internal Audit, risk management, compliance, and process improvement. Hands-on experience auditing FMCG companies and distribution-heavy operations is strongly preferred. Educational Qualifications: Bachelor s degree in any discipline with a strong academic record. Qualification : Bachelors degree in any discipline with a strong academic record.

Job Title: HR Operations Specialist Location: Bengaluru, Karnataka, India About CloudSEK CloudSEK is a leading cybersecurity product company that combines cutting-edge Artificial Intelligence and Machine Learning to offer the world s fastest and most reliable solutions for detecting and resolving digital threats in real-time. Since our inception in 2015, CloudSEK has grown rapidly, expanding across India, Southeast Asia, and the Americas, while consistently driving innovation in the cybersecurity industry. Our product suite includes CloudSEK XVigil, BeVigil, and SVigil, providing real-time threat analysis, attack surface monitoring, and software supply chain risk management. We re proud to be recognized with multiple industry awards and accolades, including the NASSCOM-DSCI Excellence Award and NetApp Excellerator's Best Growth Strategy Award. About the Role: HR Operations Specialist We are seeking a dynamic and experienced HR Operations Specialist to join CloudSEK s fast-paced and rapidly growing startup environment. As an integral member of our HR team, you will manage and enhance HR processes, ensuring that all HR initiatives align with the company s goals and contribute to a positive, productive work culture. This is a unique opportunity to make a significant impact on the growth and success of CloudSEK through strategic HR management. Key Responsibilities Performance Management & Employee Engagement: Lead and manage the Performance Management process, driving performance effectiveness across teams. Champion various HR initiatives related to Rewards and Recognition, Employee Development, and Engagement programs. Design and implement policies and programs to enhance employee engagement and productivity. HR Policy & Compliance: Formulate and implement HR policies and procedures in collaboration with HR leadership, ensuring compliance with labor laws and company objectives. Regularly evaluate and update policies to ensure they meet the evolving needs of the organization. Payroll, Audits & Compliance: Support payroll processing, audit procedures, and ensure compliance with all relevant HR-related laws and regulations. Bridge management-employee relations by addressing grievances, concerns, and demands from both sides, ensuring transparency and trust. End-to-End Employee Lifecycle Management: Manage the entire employee lifecycle, including HRMS management, exit processes, and ENPS (Employee Net Promoter Score) surveys. Maintain pay plans and benefits programs, ensuring they align with industry standards and employee satisfaction. Strategic HR Support: Support business needs by driving HR strategies that develop, engage, and retain top talent. Partner with leadership to design and implement HR programs that align with CloudSEK s mission and values. Requirements 3+ years of experience in HR operations, ideally in a fast-paced startup or growth environment. People-oriented and results-driven with the ability to foster relationships at all levels of the company. Demonstrable experience using HR tools like HRMS and Performance Management systems. In-depth knowledge of HR metrics, labor laws, and HR best practices. Strong ability to architect HR strategies, coupled with leadership skills to drive execution. Excellent skills in active listening, negotiation, presentation, and interpersonal communication. A degree in Human Resources or a related field. A self-driven, detail-oriented individual who thrives in a fast-paced environment and enjoys building systems that support growth and engagement. Ability to handle sensitive information with discretion and professionalism. A passion for employee well-being and driving a positive company culture through strategic HR practices. Benefits of Joining CloudSEK Flexible working hours to support work-life balance. Unlimited snacks, food, and beverages in the office to keep you energized throughout the day. A vibrant, collaborative office environment with games, music, and creative activities to unwind. A competitive salary and a comprehensive benefits package, including opportunities for personal and professional growth.

Manager - EHS (Environment, Health, and Safety) Location: Bangalore Experience: 7-10 years of experience, preferably in the Pharma Industry Industry: Pharmaceutical Education Qualification: Bachelor s/Master s Degree in Engineering, Health, Industrial Management, Science, Environmental Science, or related field. Certifications Required: OSHA, EHS, CPR, CSP, ASP, CIH, HAZWOPER. Fire Department Certification may be preferred. Role Overview We are looking for a skilled and experienced Manager - EHS to join our pharmaceutical company in Bangalore. The role requires a strong understanding of safety and environmental regulations and a proactive approach to managing health, safety, and environmental risks in the workplace. The Manager - EHS will oversee the development, implementation, and management of EHS programs, ensuring compliance with local, state, and central regulations and company policies. Key Responsibilities EHS Program Development & Implementation: Develop and implement safety and environmental programs that create and maintain a safe work environment for employees. Safety Inspections & Audits: Conduct regular safety inspections and audits to ensure compliance with EHS regulations. Investigate accidents/incidents and develop corrective actions to prevent future occurrences. Risk Assessments: Perform risk assessments for new processes, equipment, and materials. Implement measures to mitigate identified risks and ensure the safety of all employees. Employee Safety Training: Conduct regular training for employees on safety procedures, emergency response, and EHS best practices. Regulatory Compliance: Oversee activities related to permits, environmental regulations, and compliance with safety standards. Ensure documentation is up-to-date and regulatory filings are completed accurately. Documentation & Reporting: Maintain and update safety data sheets, compliance records, and incident reports. Prepare and present EHS performance reports to management and stakeholders. Incident & Emergency Response Management: Ensure the development and maintenance of emergency response plans. Conduct regular emergency drills and training sessions to ensure readiness. Vendor & Contractor Compliance: Ensure that vendors and contractors adhere to EHS standards and company policies. Health & Wellness Programs: Develop and implement health and wellness initiatives that promote physical and mental well-being for employees. Continuous Improvement: Monitor compliance with safety standards and enforce safety regulations. Promote initiatives for continuous improvement in safety practices and performance. Insurance & Claims Management: Coordinate with insurance providers for claims management and risk assessments related to employee safety and workplace hazards. Skills & Qualifications EHS Knowledge: In-depth knowledge of EHS regulations and best practices as mandated by local, state, and central regulatory bodies. Analytical & Problem-solving Skills: Strong ability to analyze data, identify issues, and develop solutions to improve safety and environmental practices. Communication Skills: Excellent written and verbal communication skills to effectively report, train, and communicate with employees and management. Software Proficiency: Proficient in Microsoft Office and EHS management software to track, report, and monitor EHS metrics and documentation. Team Player & Independent Worker: Ability to work independently and as part of a team to achieve EHS objectives. Industry Knowledge: Experience evaluating work procedures and processes to align with industry standards and best practices. Travel Requirements: Willingness and ability to travel extensively for inspections, audits, and compliance checks. This is a fantastic opportunity to work with a leading pharmaceutical company where you will have the chance to make a significant impact on employee safety and environmental compliance. You will work in a dynamic, fast-paced environment, focusing on developing and implementing strategies that drive safety, health, and environmental initiatives across the organization. Qualification : Bachelors/Masters Degree in Engineering, Health, Industrial Management, Science, Environmental Science, or related field.

Audit Officer/Executive Location: Rajkot Key Skills: Internal Audit, Control Audit, Operational Audit Education: B.Com, M.Com, MBA, or CA/ICWA Inter Experience: Minimum 4-5 years in an Audit Firm or Internal Audit Department Gender Preference: Male candidates are preferred due to the travel requirements. Travel Requirement: Willingness to travel regularly to company warehouse, CFA/CSA locations for audit purposes. Role Overview We are looking for an Audit Officer/Executive to join our team. This role is vital in performing internal and operational audits across various business functions. The successful candidate will be responsible for conducting critical business process audits, preparing audit findings, and assisting in improving internal processes and policies. This position will also require extensive travel to various company locations for surprise audits and monitoring. Key Responsibilities Critical Business Process Audits: Conduct audits of key business processes such as third-party procurement, supply chain, affiliation, HRD, commission structures, brand reminder purchases, freight bills, travel claims, and training expenses (DN/CN). Process & SOP Audits: Assist in reviewing processes, conducting SOP audits, and evaluating internal policies and limits of authority to ensure compliance and operational efficiency. Statutory Payments Audit: Audit statutory payments to ensure compliance with legal and regulatory requirements. Stock Audits: Perform periodic stock audits at warehouses to ensure accurate inventory records and assess stock management processes. Surprise Audits: Travel to CFA/CSA locations for surprise audits as required, ensuring integrity and compliance with policies in remote locations. Reporting & Documentation: Document audit activities thoroughly, prepare clear audit findings reports, and ensure all audit processes and results are well-documented. Maintain and manage audit-related documents, including query sheets and the resolutions to those queries. Follow-Up Audits: Conduct follow-up audits to monitor the implementation of corrective actions identified in previous audits. Risk Identification & Cost-Saving: Identify loopholes in processes, recommend risk aversion measures, and suggest cost-saving initiatives to improve operational efficiency. Knowledge Development: Stay updated on rules, regulations, best practices, and new audit tools and techniques to ensure consistent improvement and development in audit standards and performance. Skills & Qualifications Educational Qualifications: Experience: At least 4-5 years of experience working in an audit firm or within an internal audit department. Core Skills: Strong knowledge and experience in internal audit, control audits, and operational audits. Strong understanding of business processes, including procurement, HR, supply chain, and statutory payments. Technical Skills: Proficient in Microsoft Office (Excel, Word, PPT) for audit documentation and reporting. Ability to prepare and present audit findings and reports effectively. Communication Skills: Excellent oral and written communication skills. Attention to Detail: Strong attention to detail and the ability to identify risks, inefficiencies, and cost-saving opportunities. Travel Flexibility: Willingness and readiness to travel extensively to various CFA/CSA locations for surprise audit assignments as needed. This is an excellent opportunity for a seasoned audit professional to join a growing organization where you can expand your career in a diverse and dynamic role. You ll gain exposure to multiple business processes and industries while working with a team of experienced professionals. We provide an open and collaborative work environment, with ample opportunities for learning and career advancement. Qualification : B.Com, M.Com, MBA, or CA/ICWA Inter.

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Lead Solutions Analyst at JPMorgan Chase within the Asset and Wealth Management Technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm s business objectives. Job Responsibilities Lead the analysis and design of complex business solutions ensuring alignment with business goals and objectives. Collaborate with stakeholders to gather and document business requirements, translating them into functional specifications. Create and maintain a backlog of initiatives, epics and stories for technology team to execute. Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and point of contact for solution-related inquiries. Facilitate workshops and meetings to gather feedback, address concerns, and ensure stakeholder alignment. Ensure solutions meet quality standards and comply with relevant regulations and industry best practices. Conduct regular reviews and audits to identify areas for improvement and implement corrective actions as needed. Required Qualifications, Capabilities, and Skills Formal training or certification on software engineering concepts and 5+ years applied experience. Strong analytical and problem-solving skills, with the ability to think strategically and critically. Experience of Yardi, Chatham, Argus - Mandatory. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Experience with project management methodologies and tools, such as Agile, Scrum, or Waterfall. Knowledge of real estate industry trends, emerging technologies, and best practices to drive innovation and improvement within the organization. Ability to identify opportunities for process optimization and efficiency gains in real estate operations, implementing changes as appropriate. Preferred Qualifications, Capabilities, and Skills Strong problem-solving skills and ability to work independently or collaboratively within a team. Ability to learn quickly and adapt to new technologies and business requirements. Excellent verbal and written communication skills. Numerate degree or equivalent (Computer Science, Engineering, Finance, Mathematics). About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Job Title: Tax Analyst Location: Bangalore, India Reports to: Finance Delivery Manager - Transactional Company: ABB Company Overview: At ABB, we are dedicated to addressing global challenges through our core values: care, courage, curiosity, and collaboration. We strive to foster diversity, inclusion, and equal opportunities, empowering everyone to create sustainable solutions. Join us and help write the next chapter of your ABB story. Role Summary: As a Tax Analyst at ABB, you will be part of the Tax function, executing back office and administrative activities aligned with ABB's strategies, policies, and procedures. Your role will contribute to various projects and initiatives, including tax transfer pricing documentation, tax returns preparation, and project risk reviews. You will play a key part in ensuring VAT/Indirect Tax compliance and driving automation for tax-related processes. Key Responsibilities: VAT/Indirect Tax Compliance and Reporting: Ensure VAT/Indirect Tax transactional compliance and reporting is accurate and timely, while addressing any process errors and corrections in tax filings. Tax Return Preparation: Prepare and file tax returns in various jurisdictions, ensuring compliance with local tax regulations. Address issues arising from incorrect tax filings and recommend solutions. Tax Solutions & Automation: Initiate and implement tax solutions that enhance automation and improve the quality of tax filings. Support Tax Audits & Ad-Hoc Matters: Support tax audits and assist with ad hoc tax-related issues that arise, providing expert advice as needed. Design Reports for VAT/Indirect Tax: Design and generate reports that support VAT/Indirect Tax audit files and help manage VAT positions efficiently. Process Improvement: Lead and support the implementation of new tax-related processes, including automations and process improvements based on tax requirements. Project Funding & Risk Assessment: Assist in managing the financial aspects of project funding and conduct risk assessments to resolve challenges. Knowledge Sharing: Foster knowledge sharing within the team and support the development of junior colleagues. Qualifications & Requirements: Experience: Minimum of 3+ years of experience in the Transactional Tax area, particularly in Indirect Tax returns and preparing international/Indian tax declarations. ERP System Knowledge: Practical experience working with ERP systems like SAP or Oracle. Technical Skills: Strong proficiency in Microsoft Office and Excel, including functions and pivot tables. Language Skills: Proficient in English, both written and verbal communication. Organizational Skills: Strong organization and coordination abilities, with a proven ability to work under deadlines and pressure. Teamwork: Ability to collaborate effectively in a team environment. Work Model: The role offers a hybrid work model: #LI-Onsite, #LI-Hybrid. Joining ABB means becoming part of a team that delivers forward-looking insights driving sustainable long-term results. We operate with the highest standards and are committed to fostering an inclusive and diverse work environment. Your contributions will help shape the future of energy and automation.

Senior Payroll & HR Generalist About Saviynt Saviynt is an identity authority platform designed to power and protect organizations in an era of digital transformation. As businesses navigate growing cybersecurity risks, our Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence, ensuring secure, right-time access to critical digital resources. To support our rapid growth, we are seeking a Senior Payroll & HR Generalist who will play a crucial role in managing payroll processes and leading key HR functions across India and the APAC region. This role will report to the Manager of Payroll & Benefits in El Segundo, CA, for functional leadership, while working locally under the Director of Human Resources in Bengaluru. Key Responsibilities Payroll Processing & Compliance Lead and oversee end-to-end payroll processing for India & APAC, ensuring accuracy, compliance, and timeliness. Partner with global payroll and accounting firms to maintain adherence to international payroll regulations and best practices. Review, analyze, and verify payroll reports to identify discrepancies, processing necessary adjustments before final payroll completion. Maintain and update payroll data in Namely, ensuring accurate records of compensation, tax deductions, bonuses, and statutory contributions. Manage payroll-related benefits administration, including incentives, tax deductions, and retirement contributions. Ensure compliance with local labor laws, taxation policies, and company policies related to payroll and employee benefits. HR Generalist & Employee Lifecycle Management Oversee employee leave management, ensuring accurate payroll integration and compliance with company policies. Support onboarding & offboarding processes, ensuring payroll setup for new hires and accurate termination payouts. Assist with performance evaluation processes, ensuring payroll-related adjustments align with compensation changes. Serve as an HR compliance expert, advising on payroll-related labor laws, employment verification, and unemployment claims. Audit, Reporting & Strategic HR Support Prepare payroll-related reports for internal and external stakeholders. Facilitate payroll audits, pension filings, and employment verifications. Work closely with HR leadership to align payroll strategies with business objectives and drive process improvements. Provide administrative, operational, and strategic HR support to the Director of Human Resources as needed. What You Bring Extensive experience in payroll processing & HR functions for India & APAC. Strong knowledge of Indian labor laws, payroll compliance, taxation, and employee benefits. Experience in full-cycle payroll management, including incentives, tax deductions, and statutory contributions. Proficiency in HR systems (Namely or similar HRIS platforms). Ability to manage audits, reports, and compliance documentation. Excellent attention to detail, problem-solving, and analytical skills. Strong collaboration skills with global teams across multiple time zones. Preferred (Good to Have): Experience working in a fast-paced SaaS or tech-driven organization. Knowledge of global payroll practices (US, Europe, APAC, etc.). Work in a high-growth, technology-driven environment that values innovation and excellence. Gain exposure to global payroll processes & HR strategies in a dynamic, fast-paced setting. Collaborate with industry-leading professionals and contribute to scaling a global workforce. Competitive compensation, benefits, and professional growth opportunities. Saviynt is an equal opportunity employer. We welcome applicants from diverse backgrounds and do not discriminate based on race, gender, age, disability, or veteran status. If you re a detail-oriented payroll and HR expert passionate about process efficiency and compliance, we d love to hear from you!

Job Title: Enterprise Risk Management (ERM) Manager Location: Bengaluru Job Description: We are seeking an experienced and dynamic Enterprise Risk Management (ERM) Manager to join our team in Bengaluru. In this role, you will be responsible for overseeing and assessing the organization s overall risk profile, identifying potential risks, and implementing strategies to mitigate them. You will work closely with cross-functional teams to integrate risk management into business strategies, policies, and operational processes, ensuring the organization s resilience and success. Key Responsibilities: Develop, implement, and maintain comprehensive risk management frameworks, policies, and processes across the organization. Conduct thorough risk assessments to identify, evaluate, and prioritize risks related to operations, finance, compliance, and strategic objectives. Design, implement, and monitor enterprise-wide risk mitigation strategies to address identified risks. Collaborate with senior leadership to ensure alignment between risk management initiatives and broader business objectives. Prepare and present detailed reports on key risk indicators (KRIs) to senior management and board members. Lead the enterprise risk management cycle, encompassing risk identification, assessment, mitigation, monitoring, and reporting. Develop risk management models and scenario analyses to predict potential impacts on business operations and long-term goals. Work closely with internal audit, legal, compliance, and finance teams to ensure that identified risks are appropriately managed and mitigated. Design and lead company-wide risk training and awareness programs to ensure that all employees understand and contribute to effective risk management practices. Monitor industry trends, emerging regulations, and best practices to proactively manage and mitigate new risks. Oversee the implementation and management of risk-related technology tools or software to enhance risk identification, tracking, and mitigation efforts. Maintain effective communication and collaboration with external auditors, insurers, legal advisors, and other external stakeholders on risk-related matters. Primary Skills: Risk Identification & Assessment Risk Mitigation & Control Strategic Thinking Analytical & Problem-Solving Project Management Attention to Detail Cross-functional Collaboration Knowledge of Regulatory & Compliance Standards Reporting & Documentation Qualifications: Bachelor's degree in Business, Finance, Risk Management, or a related field. Proven experience in enterprise risk management or a related field. Strong knowledge of risk management methodologies, tools, and frameworks. Excellent communication and presentation skills, with the ability to articulate complex risk concepts to senior leadership. Proficiency in risk management software and technology tools. What We Offer: A collaborative and inclusive work environment where innovation and strategic thinking are valued. Opportunities for career advancement and professional development in risk management. Competitive salary and benefits package. Qualification : Bachelor's degree in Business, Finance, Risk Management, or a related field.

Overview: We are seeking an experienced Accounting Manager to oversee and manage all aspects of the accounting function, ensuring the accuracy, compliance, and efficiency of financial reporting and processes. You will play a pivotal role in maintaining financial integrity, supporting audits, and driving continuous improvements in accounting operations. As a key member of the finance team, you will collaborate with cross-functional teams to ensure alignment with corporate objectives and regulatory requirements. Key Responsibilities: Closing and Reviewing Books of Accounts: Oversee and manage the month-end and year-end financial close processes, ensuring accuracy and completeness of financial data. Review and reconcile general ledger accounts, sub-ledgers, and supporting documentation to ensure financial integrity. Prepare journal entries, adjustments, and ensure proper documentation and approvals for all financial transactions. Ensure compliance with accounting standards (GAAP/IFRS) and internal financial policies and procedures. Month-End Financial Reporting: Prepare and deliver accurate, timely month-end, quarter-end, and year-end financial reports to senior management. Analyze financial performance, identify variances, and provide actionable insights to improve financial performance. Ensure that all financial data is reported in compliance with corporate standards and reporting timelines. Assist in the preparation of management reports, KPI dashboards, and executive summaries for leadership. Audit Management: Lead and manage internal and external audits, acting as the key point of contact for auditors and facilitating a smooth audit process. Prepare audit schedules, reconciliations, and promptly respond to audit queries. Implement corrective actions based on audit recommendations and ensure continuous readiness for future audits. Maintain proper documentation and internal controls to support audit compliance. Compliance & Regulatory Adherence: Ensure adherence to local, regional, and international accounting regulations, including tax laws, statutory reporting, and corporate governance standards. Stay informed of regulatory changes and implement necessary updates to financial processes to remain compliant. Coordinate with external regulatory bodies and tax authorities as required to ensure compliance. Accounting Operations: Oversee day-to-day accounting functions, including accounts payable, accounts receivable, payroll, and expense management. Manage the handling of fixed assets, intercompany transactions, and financial consolidations. Ensure accurate and up-to-date financial records and documentation for all transactions. Process Improvement & Automation: Identify opportunities to streamline and improve accounting processes to enhance efficiency and reduce errors. Lead or contribute to finance-related projects aimed at enhancing financial systems and tools. Support the automation of manual accounting processes to improve data accuracy and operational efficiency. Cross-Functional Collaboration: Work closely with cross-functional teams to ensure alignment on financial processes and reporting. Support global finance initiatives by collaborating with international teams to standardize processes and reporting requirements. Financial Controls & Risk Management: Establish and maintain effective internal controls to safeguard the integrity of financial reporting. Identify potential financial risks and implement mitigation strategies to protect the company s financial assets. Assist in the development and implementation of risk management policies to ensure compliance and safeguard against financial risks. Qualifications: Strong knowledge of accounting standards (GAAP/IFRS), financial reporting, and compliance requirements. Proven experience in managing internal and external audits and ensuring adherence to regulatory compliance. Advanced proficiency in Microsoft Excel and other financial reporting tools. Strong analytical skills, attention to detail, and a proactive, solution-oriented approach to problem-solving. Culture: At DevRev, our culture is built upon the values of hunger, humility, honesty, and acting with heart. We are committed to helping build the world s most customer-centric companies, leveraging design, data engineering, and machine intelligence to empower engineers in better serving their customers.

Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Johnson & Johnson is recruiting for some great opportunities for its Global Services (GS) in Bangalore, India which is well equipped with the latest technology and modern infrastructure. This is your chance to work with the best talent in a workforce that reflects the diverse markets Johnson & Johnson serves around the world, and an inclusive culture that values different perspectives and life experiences. Reimagine the possibilities at Johnson and Johnson Global Finance! We live this motto every day by creating exciting business solutions for the world s largest and most broadly-based healthcare company. As a member of our Global Finance team, you will have exclusive access to a network of financial professionals located in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J. At J&J Global Finance, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reinvent business processes to become more effective, more efficient, and improve customer experience. We are proud to be an equal opportunity employer. The Global Services Finance organization provides best-in-class, cost-effective financial services, and compliance support in a J&J way to our Operating Companies around the world. Risk Management & Compliance (RM&C) is one of such initiative under Global Services Finance. RM&C, ASPAC is seeking a Risk Management & Compliance Analyst who will have responsibility for fulfilment of the SOX and Compliance programs across J&J entities, training and advisory along with all Compliance related support to different sectors and performing walkthroughs, sampling, testing the effectiveness of control deployment, documentation of testing results, remediation support, monitoring, audit support, project support etc. Key Responsibilities 1. Be compliant with applicable laws and regulations, and follow guidelines in the J&J Credo 2. Maintain Operational Excellence Deep expertise and knowledge of the Worldwide Procedures and compliance requirements for respective areas. Identify compliance risks and recommend solutions to remediate / prevent breach. Ensure strong internal controls are in place and maintain compliant environment across the Organisation. Responsible for performing Compliance Health Checks and other internal reviews to test the effectiveness of the control placement. Support timely closing & execution of financial periods as per closing calendar and in accordance with SLA commitments, fully observing Compliance, Internal Audit & SOX requirements. Accountable for supporting completeness, accuracy and validity of the actuals reported within process/entity scope. Work closely with all business process and IT team members to communicate compliance requirements, documentation standards, sign-offs and review processes. Provide trainings to all business process owners for any change/update in financial procedures. Support projects, business partnering with collaborators, assisting business process owners with adoption of J&J policies & procedures. Support in standard Compliance document requirements: Risk Control Matrix, Hand-off s, SOPs and submission of required SOX templates (system inventory templates, SOX questionnaires etc.). Performs control walkthrough, operational testing and discusses the findings with the process owners. Conduct compliance due diligence for transitions in-scope. Testing of preventive & detective UA/SOD Controls (e.g. granting, facilitating appropriateness & semi-annual reviews) across all ERP systems. Support Sectors during Corporate Financial Audits. Supervise and drive the Corrective Action Plan (CAP) process, to ensure audit(internal & external) recommendations and key control gaps per SOX testing are implemented and other internal control gaps are closed timely and effectively. Be A Trusted Business Partner Implement global Strategy & Solutions in line with taxonomy. Support Process Subject Matter Experts (SME's) and Operational Key Contacts (OKC's) to ensure cross sector, cross region, and cross process alignment, ensuring good documentation is maintained and consistency of a global approach Create radical Innovation Generate ideas, fosters, and implements continuous improvement attitude, identifying and pursuing process efficiency opportunities. Manage operational improvements, generating ideas and implementing in line with global standards. Qualifications Qualifications Education A minimum of a Bachelor s level degree or equivalent is required, preferably in accounting, finance, or related business subject area. ACA, CPA and/or other financial certifications is highly preferred. Required At least 1 - 3 years of post qualification experience is required: Strong knowledge and understanding of accounting and financial processes (for Trading as well as Manufacturing business), shared services and related subject matter Understanding of internal controls, risk management, US GAAP accounting, financial systems, IT development and/or production support Clear understanding of SOX 404 requirements Understanding of audit procedures and auditing practices Experience in developing and managing audit programs desirable Experience in performing audits of financial processes and systems required, preferably in manufacturing/trading/service industry At least 1 year Management / Supervisory / team handling experience i...

About the Role: The Client Service Manager - Operations Support acts as a vital link between our Client Service Managers (CSMs) and internal Operations teams, ensuring seamless handling of client retirement plan queries. This role is accountable for maintaining departmental quality and adherence to time standards. Responsibilities also include staff training and mentoring, quality assurance, MIS & reporting, performance management, staffing projections, and driving process improvements. Key Responsibilities: Operational Expertise: Deep understanding of Plan Service Center, Partner Link, plan design, and CSM workflow. Oversees activities to ensure smooth interdepartmental collaboration and delivery. Provides hands-on support and troubleshooting as needed. Team Leadership & Development: Mentors, coaches, and develops team members through regular one-on-one meetings and ongoing feedback. Conducts performance evaluations, addresses staff issues, and recommends salary adjustments and promotions. Assesses staffing needs, conducts interviews, and makes hiring decisions. Performance Management & Reporting: Monitors team and individual performance against goals, quality targets, and service level expectations. Tracks key metrics, prepares management reports, and identifies trends. Manages employee records and reports findings to management. Escalation Management: Handles escalated issues from representatives, clients, and participants. Identifies trends in escalations and proactively implements solutions. Collaboration & Communication: Works closely with CSMs to identify potential middle-office tasks and bring segment-level work to the team. Participates in regular governance meetings with CSM teams. Communicates effectively with partners via calls and emails. Process Improvement: Leads process deep dives, reviews, controls, and audits. Develops and implements process improvements for efficiency and cost-effectiveness. Manages logical access reviews with partners for new task types. Training & Documentation: Designs SOPs, training plans, and assessments. Delivers training and builds domain expertise within the team. Project Management: Monitors deliverables, tracks activity, escalates issues, publishes progress reports and dashboards, and recommends action plans. MIS & Reporting: Provides timely and accurate reporting on key business metrics. Expert in MS Excel and other Microsoft Office Suite programs. Qualifications: 9-12 years of overall experience, with a minimum of 6 years in the 401(k) industry. Cross-functional experience in teams such as loans, enrollment, payroll support, compliance, and audit is essential. Strong knowledge of ERISA, DOL, and applicable IRS regulations related to retirement plans. Excellent interpersonal, customer service, and communication skills (oral and written). Proactive, solution-oriented approach and collaborative mindset. Proven ability to meet deadlines and prioritize client service. Proficient in Microsoft Office Suite, especially Excel. Experience as an MIS expert is required. Hands-on experience leading teams within the retirement domain (Implementation, Money In, Money Out, Account Resolutions, etc.) is a plus. SPARK/AASPA certification and LSS certification are preferred. Experience working on process-related projects is a plus. Bachelor's Degree required. Equal Opportunity Employer: We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive 1 consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. Qualification : Bachelors Degree is a must.