Automation Project Manager Jobs in Bengaluru
1497 Jobs Found
Senior Technical Program Manager, Cloud Deployments
Calix
Staff Engineer Solutions Automation (NMS/SMx) Location: Bangalore Type: Full-Time Experience Required: 12+ Years (QA Lead/Architect level) Role Overview: Strategic Quality Leadership We are seeking a Staff Engineer to lead Solutions Test Automation for our next-generation Network Management System (SMx). This is a high-impact, strategic role requiring a deep mastery of networking protocols and modern GUI automation. You will drive complex automation projects, mentor junior engineers, and integrate AI-driven tools to redefine our testing methodologies and product reliability. Technical & Domain Expertise Networking & Fiber Optics: L2/L3 Protocols: Strong understanding of OSPF, BGP, ISIS, VLAN, and VRF. Protocol Mastery: Expert knowledge of Ethernet, TCP/IP, and SNMP. Telecom Infrastructure: Experience with fiber optics technology such as GPON and XGSPON is a significant advantage. Automation Stack: Frameworks: Proficiency in Robot Framework, PYART, and Playwright. GUI & API Testing: Extensive experience developing automated tests for complex enterprise GUI applications. Programming: Strong Python proficiency for script and framework development. DevOps Integration: Ability to integrate automated suites into CI/CD pipelines (Jenkins, GitLab) using Docker/Kubernetes. Key Responsibilities Leadership & Mentorship: Team Guidance: Mentor junior engineers, conduct rigorous code reviews, and foster a culture of technical excellence. Project Ownership: Drive the full automation lifecycle from strategy and environment planning to execution and results analysis. Innovation & Quality: AI-Driven Testing: Incorporate AI/ML tools (self-healing tests, visual validation) to enhance efficiency. Scenario Design: Leverage domain expertise to design realistic network topologies and simulate complex customer use cases. Continuous Improvement: Propose and implement enhancements in tools and methodologies to increase test coverage and reliability. Qualifications & Preferred Skills Experience: 12+ years in QA/Test Automation with a track record in progressively responsible leadership roles. Education: Bachelor s or Master s in Computer Science, Telecommunications, or a related field. Certifications (Preferred): CCNA, CCNP, or ISTQB Advanced Test Manager. Industry Context: Prior experience with NMS/EMS products (e.g., Calix AXOS, Cisco Prime) or OSS/BSS systems is a major plus. Soft Skills for Success Communication: Ability to explain complex technical networking concepts to non-technical stakeholders. Proactiveness: Staying updated on the latest industry trends and experimenting with new tools. Collaboration: A team player comfortable working in a hybrid environment with global teams. Qualification : Bachelors or Masters in Computer Science, Telecommunications, or a related field
Staff Engineer, Solutions Automation
Calix
Staff Engineer, Solutions Automation (NMS/SMx) Location: Bangalore Type: Full-Time Experience Required: 12+ Years (QA Lead/Architect Level) The Opportunity: Strategic Quality Architect We are seeking a Staff Engineer to act as the technical architect for Solution Test Automation of our Network Management System (SMx). This senior individual contributor role requires a rare blend of deep L2/L3 networking expertise and proficiency in modern AI-driven automation. You will drive the vision for product quality, mentor a growing team, and solve the complex challenges of testing fiber-optic and telecom infrastructures. Technical Expertise & Domain Depth Networking & Fiber Optics: L2/L3 Protocols: Strong mastery of OSPF, BGP, ISIS, VLAN, and VRF. Network Protocols: Expert knowledge of Ethernet, TCP/IP, and SNMP. Optical Technology: Familiarity with GPON and XGSPON technologies and telecom network devices. Automation Stack: Framework Architecture: Advanced proficiency in Robot Framework, PYART, and Playwright. Programming: Expert Python skills for developing maintainable scripts and custom libraries. Modern Tooling: Experience implementing AI-based GUI testing and visual validation tools. CI/CD & DevOps: Integration of automated suites into Jenkins/GitLab CI using Docker/Kubernetes. Key Responsibilities Engineering Leadership & Mentorship: Team Guidance: Mentor junior automation engineers, conduct rigorous code reviews, and foster a high-performance culture. Project Ownership: Drive the end-to-end automation lifecycle from test strategy and environment planning to advanced results analytics. Cross-functional Alignment: Partner with Product Management and Dev teams to triage issues and align quality goals with release schedules. Innovation & Domain Application: Scenario Design: Leverage domain expertise to simulate realistic network topologies and complex customer use cases. Process Optimization: Champion the transition from manual efforts to high-efficiency automation by refining methodologies and frameworks. Troubleshooting: Resolve complex issues related to Optical Communication and Network Management Systems. What You Bring Proven Track Record: 12+ years in QA/Automation with significant experience in NMS/EMS or complex enterprise applications. Educational Background: Bachelor s or Master s in Computer Science, Telecommunications, or a related field. Certifications (Preferred): CCNA, CCNP, or ISTQB Advanced Test Manager. Soft Skills: Exceptional ability to simplify complex technical networking concepts for diverse stakeholders. Qualification : Bachelors or Masters in Computer Science, Telecommunications, or a related field
Control Design Lead
Bharat Fritz Werner
Position: Control Design Lead Department: Automation Department Reporting To: Senior Manager - Automation Location: Bengaluru Key Responsibilities Project Involvement: Actively participate in the Preliminary Stage Meeting (PSM) to evaluate existing sites, equipment, components, processes, and collaborate with customer representatives alongside the Project Leader (PL). System Requirements: Work closely with the PL to understand mechanical and application system requirements and ensure they align with project objectives. Control System Design: Design complete electrical and control systems, including: Wiring diagrams Panel diagrams Flowcharts of operational sequences (CNC & PLC) Operating logic, I/O assignments, sequence of operation, error & exception conditions, and safety interlocks. Program Development: Develop CNC/Robot programs, HMI, and PLC ladder logic based on project needs. Design Documentation: Prepare DAP (Design Approval Package) drawings in accordance with the provided checklist. Ensure the creation of detailed Bill of Materials (BOM) and Critical Bought Out Material (CBOM) lists, adhering to target costs. Release panel and machine wiring diagrams for manufacturing. Generate and track micro-schedules and sub-milestones in design activities to meet timelines. Design Review & Compliance: Review designs individually or with a competent team for correctness, completeness, and suitability, ensuring compliance with application-specific checklists. Proactive Project Support: Provide support during the build, testing, and trials. Address design modifications and handle User Requirement Change Requests (UCR), System Change Requests (SCR), and Engineering Change Requests (ECR). Documentation and Manuals: Develop panel layouts, field wiring diagrams, and basic user manuals (including startup/shutdown sequences, diagnostics, and programmed cycles). Collaboration: Work closely with assembly and design engineers to guide and support throughout the design and manufacturing phases. Skills and Expertise PLC Programming: Expertise in PLC code development with experience in multi-PLC systems (e.g., AB, Siemens, Mitsubishi, etc.). Motion Control Systems: Experience with motion control and CNC Gantry GCode software development. User Interface Development: Ability to design and develop user interfaces for operational ease. System Design: Proficiency in flowchart creation and application development. Professional Expertise: Experience in control systems including CNC, PLC, robotics, drives, servo systems, HMI, IoT, etc. Qualifications Essential: Bachelor s degree or Diploma in Electrical, Mechatronics, Instrumentation, or related fields. Experience: 6-10 years total professional experience. 3-6 years of relevant experience in control system design, automation, or related fields. Qualification : Bachelors degree or Diploma in Electrical, Mechatronics, Instrumentation, or related fields
Assistant Manager - Process Design
Zeta
Job Title: Assistant Manager Process Design Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch innovative financial products. Co-founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform Zeta Tachyon is the industry s first modern, cloud-native, fully API-enabled banking stack. With over 15 million cards issued globally, Zeta Tachyon enables: Seamless, digital-first cardholder experiences Embeddable banking support for partners Hyper-personalized card programs Rapid product launches through web-based configurators Robust compliance and fraud management capabilities Zeta is working with major banks and fintechs globally and has 1,700+ employees, with 70% in R&D. The company raised $280M at a $1.5B valuation in 2021, backed by SoftBank, Mastercard, and other top investors. Role Overview: We are looking for an Assistant Manager Process Design who will drive automation, process transformation, and customer experience optimization. This role involves working closely with Product, Engineering, and Operations teams to build scalable and efficient customer support processes. Key Responsibilities: Identify opportunities for automation and process improvements and create a transformation roadmap. Design intuitive chatbot customer flows to enhance digital experience. Re-engineer existing processes to improve First Time Resolution (FTR) and overall customer satisfaction (CSAT). Set up proactive monitoring for customer journey leakages and coordinate with relevant teams for quick resolution. Establish a robust Voice of Customer (VOC) mechanism using inputs from multiple channels (email, chat, NPS, social media). Define and implement strategic process transformation initiatives to enhance the customer journey. Lead cross-functional efforts with Product, Engineering, and Operations to deliver process excellence. Support recovery work when necessary, ensuring business continuity. Deliver timely status updates to management and project stakeholders. Required Skills & Competencies: 2 4 years of experience in Process Design, Process Excellence, or Operational Transformation. Background in Operational Metrics (CSAT, AHT, FTR, Re-opens, FRT). Strong knowledge of Excel and PowerPoint. Six Sigma certification (preferably Black Belt) and experience with Lean methodologies. Familiarity with AI, automation, and digital tools in customer support. Excellent analytical and critical thinking abilities. Strong decision-making skills in real-time scenarios. Proven ability to work with multiple stakeholders to drive results. Excellent verbal and written communication skills. Qualifications: Bachelor s Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field. Equal Opportunity Employer: Zeta celebrates diversity and is committed to creating an inclusive environment for all. We welcome applicants from all backgrounds, cultures, and communities and believe a diverse workforce is key to our success. Qualification : Bachelors Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field
General Manager Market Research
Tracxn Technologies
Job Title: General Manager Market Research Location: Bangalore Employment Type: Full-Time About the Role We are seeking a motivated, self-driven leader with a strong technical background and a passion for market research to join our Sector Research team. This is a senior role focused on driving high-quality market research across diverse sectors including FinTech, SaaS, FoodTech, Cybersecurity, Healthcare, and more. This position involves managing and mentoring a team of subject matter experts while leading the research strategy and process improvements. Note: This role is specifically for candidates with a market research or related background. It is not suitable for Investment Analysts, Associates, CAs, CFAs, or Finance Executives. Key Responsibilities Lead Sector Research Oversee multiple market research projects across sectors such as FinTech, SaaS, FoodTech, etc. Guide and mentor a team of researchers, ensuring high-quality, insightful research outputs. Define strategic direction for sector research and ensure alignment with business goals. Process Ownership & Team Management Take complete ownership of research processes within the department. Identify and resolve project bottlenecks to meet deadlines and quality standards. Organize and facilitate training programs to upskill team members as needed. Provide ongoing mentorship and constructive feedback to foster continuous improvement. Collaborate with senior stakeholders to review project status and implement course corrections. Department Blueprint & Strategy Design foundational building blocks and operational blueprints for the research department. Gather inputs from peers and secure buy-in from senior management. Develop a prioritized roadmap of actionable projects to drive impact and efficiency. Implementation & Optimization Build scalable and efficient research processes, with an emphasis on accuracy and automation. Define and track KPIs to measure project and team performance. Address team queries and integrate solutions into Standard Operating Procedures (SOPs). Monitoring & Continuous Improvement Establish protocols and MIS reports to monitor departmental health and project progress. Escalate any non-compliance or quality concerns promptly. Identify opportunities for new projects and process enhancements based on data insights. Continuously refine the department blueprint and processes to optimize outcomes. Requirements Graduated from a Tier 1 institute with top-notch academic credentials. 5+ years of experience in market research, business strategy, consulting, or related fields. Strong analytical and problem-solving skills; ability to apply first-principles thinking. Proven leadership skills with a passion for mentoring and developing team members. Collaborative mindset with the ability to work across departments. Results-driven, with a high level of ownership and commitment to excellence. Strong decision-making skills grounded in logical reasoning and openness to feedback. What You Can Expect at Tracxn A meritocracy-driven and candid culture with zero politics. Collaborative environment with intellectually curious colleagues. Fast-paced learning with continuous mentorship to help you reach your full potential. Qualification : Graduated from a Tier 1 institute with top-notch academic credentials
Manager - Marketing
Larsen & Toubro (l&t)
Job Title: Manager Marketing Location: Bengaluru Experience Required: 6 to 10 years Minimum Qualification: MBA (Marketing/Strategy) B.Tech or M.Tech (Electronics preferred) Key Skills Business Development Marketing Communications Competitive & Market Analysis Strategic Planning B2B Marketing Digital Marketing & Lead Generation Budget & Project Management Marketing Automation Tools Job Summary We are seeking a dynamic and strategic Marketing Manager with 6 10 years of experience, preferably in the industrial electronics or EMS (Electronics Manufacturing Services) sector. The ideal candidate will lead marketing initiatives, manage cross-functional collaboration, and support business growth through market insights, effective campaigns, and customer engagement. Key Responsibilities Drive customer relationship management with strong communication and interpersonal skills. Develop and execute business and marketing strategies aligned with organizational goals. Conduct in-depth market research and competitive analysis to guide decision-making. Plan, implement, and track targeted marketing campaigns to generate quality leads. Manage marketing budgets and ensure cost-effective execution. Oversee digital marketing efforts and work closely with the sales team to align messaging. Manage multiple projects simultaneously while meeting tight deadlines. Utilize marketing automation tools to improve efficiency and reporting. Collaborate with value chain functions including TLS, SCG, QC, and PMG to align marketing efforts. Provide support in contract and project management where required. Preferred Experience Experience in the EMS industry or industrial electronics domain. Strong exposure to B2B sales and marketing strategies. Familiarity with project or contract management processes. Hands-on experience with marketing automation platforms and CRM tools. Qualification : B.Tech or M.Tech (Electronics preferred)
Automation Programmer
Cavitak Marketing Pvt Ltd
Automation Programmer Location: Bengaluru Experience: 1 3 Years Qualification: Graduate / Diploma in a relevant technical field Employment Type: Full-Time Role Objective: To design, program, and deploy intelligent automation solutions for AV, lighting, HVAC, and security systems. The role involves creating intuitive, reliable control logic using leading platforms like Crestron, AMX, or Extron, and collaborating with design and implementation teams to deliver seamless, user-friendly integrated environments. Key Responsibilities: System Programming: Develop and deploy control logic and automation scripts for integrated AV, lighting, HVAC, and security systems. Platform Expertise: Program and configure systems using Crestron, Extron, AMX, or similar automation platforms. Project Collaboration: Work with system designers, engineers, and project managers to interpret functional requirements and build custom automation workflows. Onsite Commissioning: Conduct testing, troubleshooting, and commissioning of systems at client sites to ensure successful deployment. Documentation: Maintain up-to-date documentation of system architecture, programming logic, version control, and project-specific configurations. Client Support: Assist during project handover with user training, support, and performance tuning of deployed systems. Preferred Skills & Competencies: Experience with Crestron SIMPL, VTPro-e, Extron Global Scripter, or AMX NetLinx Studio. Understanding of AV signal flow, networking, and control protocols (IP, RS-232, IR, etc.). Logical thinker with strong debugging and problem-solving skills. Ability to work independently and as part of a cross-functional project team. Clear written and verbal communication for client interaction and documentation. Qualification : Graduate / Diploma in a relevant technical field
Business Development Executive / Manager
Ebsl Automat
Job Title: Business Development Executive / Manager Location: Bengaluru No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat Pvt. Ltd. is a leading innovator in smart home automation solutions, committed to enhancing the comfort, convenience, and security of modern homes. Our portfolio includes a wide range of wired (KNX) and wireless (Wi-Fi, Zigbee) smart systems that simplify daily living and elevate the user experience. We re passionate about transforming spaces into intelligent, connected environments. Position Overview We are looking for an ambitious and tech-savvy Business Development Executive / Manager to expand our presence in the growing home automation market. The ideal candidate should have proven experience in sales, client engagement, and smart home technology, with a strong focus on KNX and wireless systems. You will play a critical role in driving revenue, building partnerships, and delivering tailored automation solutions to a premium clientele. Key Responsibilities Market Research & Strategy Identify trends, customer needs, and business opportunities within the home automation segment. Analyze market data, customer feedback, and competitor offerings to shape effective go-to-market strategies. Lead Generation & Prospecting Generate leads through client site visits, referrals, online platforms, and networking with architects, builders, contractors, interior designers, and consultants. Qualify prospects by assessing their needs, project scope, and budget alignment. Client Engagement & Relationship Building Build strong, long-lasting relationships with clients and key stakeholders in the industry. Understand customer pain points and provide tailored automation solutions, ensuring a high level of satisfaction. Sales Presentations & Proposals Conduct in-depth product demonstrations showcasing KNX and wireless automation systems. Prepare customized proposals, quotes, and contracts that align with client requirements and business goals. Sales Pipeline & Coordination Manage and track the entire sales cycle from lead to closure ensuring timely follow-ups and accurate reporting. Work closely with the technical and project teams to ensure smooth project execution and post-sale support. Business Growth & Market Expansion Identify cross-selling and upselling opportunities through existing client networks. Drive revenue growth by executing sales strategies to meet and exceed monthly, quarterly, and yearly targets. Qualifications & Skills Must-Have: Bachelor s degree in Business, Marketing, Engineering, or related field. Minimum 1+ years of experience in home automation and 2+ years of total work experience. In-depth knowledge of KNX, Wi-Fi, Zigbee and smart home technologies. Strong communication, negotiation, and presentation skills. Comfortable with local travel (10+ client visits/week). Proficient in CRM tools, Microsoft Office, and sales platforms. Commitment to a minimum 2-year tenure. Good-to-Have: Strong professional network with architects, interior designers, and builders. Skilled in closing deals and handling objections. Team-oriented mindset with the ability to align with marketing, technical, and customer service teams. Awareness of emerging trends in smart home and building automation sectors. If you're a motivated professional ready to shape the future of smart living and work in a high-impact role, EBSL Automat welcomes you to join our team and grow with us. Qualification : Bachelors degree in Business, Marketing, Engineering, or related field.
Project Manager
Ebsl Automat
Job Title: Project Manager Location: Bengaluru No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat Pvt. Ltd. is a leader in the home automation and smart living space, offering advanced solutions that enhance convenience, security, and lifestyle through cutting-edge wired (KNX) and wireless technologies. Our mission is to revolutionize modern living through seamless automation, and our team plays a critical role in delivering that vision with excellence and precision. Position Overview We are seeking a proactive and detail-oriented Project Manager to oversee and manage the end-to-end execution of home automation projects. The ideal candidate should have strong leadership skills, a keen understanding of project lifecycle management, and the ability to collaborate across technical and client-facing teams. This role involves planning, scheduling, monitoring, team management, and ensuring timely and quality delivery of projects. Key Responsibilities Project Planning & Execution Ensure timely delivery and quality execution of multiple projects. Oversee the creation and management of key project documents including Project Initiation Plans, Schedules, Progress Reports, and Handover Documentation. Collaborate with technical and sales teams to translate client needs into executable solutions. Team Leadership & Coordination Lead, guide, and motivate a cross-functional team to achieve project goals. Monitor team productivity through daily, weekly, and monthly performance tracking. Promote adherence to Standard Operating Procedures (SOPs) and quality benchmarks. Client Engagement Maintain clear and consistent communication with clients throughout the project lifecycle. Handle client change requests and coordinate design modifications as needed. Ensure client satisfaction and lead project handover processes. Quality Assurance Implement and enforce Quality Assurance (QA) and Quality Control (QC) standards for all deliverables. Conduct site visits to track real-time progress and address project challenges promptly. Reporting & Reviews Conduct weekly review meetings focused on performance, improvement, and timelines. Submit monthly progress reports and participate in strategic discussions with the Director/CEO. Vendor & Partner Collaboration Coordinate with vendors and partners for product sourcing, implementation, training, and support. Support pre-sales by working with technical teams to offer project feasibility and scope clarity. Required Skills & Experience Must-Have: Positive attitude with a growth-oriented mindset. Proven experience in project management, managing teams of at least 5 members. Strong verbal and written communication skills. Hands-on experience in project scheduling, documentation, and client management. Good-to-Have: Certification or coursework in Project Management. Familiarity with project management tools and digital platforms. Experience in home automation, AV systems, or home theatre installations. Ability to align teams with organizational vision, mission, and goals. Educational Qualifications BE / MBA / Graduate in any specialization with relevant project management experience. If you're passionate about technology, thrive in a leadership role, and are excited about transforming modern living through automation, EBSL Automat is the place for you. Qualification : BE / MBA / Graduate in any specialization with relevant project management experience
Senior Test Engineer
Subex Limited
Position: Senior QA Engineer (Automation & Telecom) Location: Bangalore, Karnataka, India Department: Advanced Analytics Experience: 3 - 6 Years We're looking for a Senior QA Engineer with 3-6 years of experience, specializing in both automation and manual testing within the telecom domain. If you're proficient with Playwright and understand CI/CD pipelines, you're the ideal candidate to join our Advanced Analytics team. Key Responsibilities: Automate test cases using Playwright for web applications. Conduct manual testing for telecom functionalities (performance, stability). Design and write detailed test cases based on requirements. Manage test execution, defect tracking, and reporting. Collaborate with teams to validate system behavior. Integrate automation into CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps). Ensure quality gates are met before production releases. Perform regression testing, UAT support, and production troubleshooting. Skills You Need: 3+ years QA experience (manual & automation). Strong Playwright or similar automation framework experience. Telecom project experience (BSS/OSS, network provisioning, fraud management, etc.). Knowledge of CI/CD tools (Jenkins, GitLab CI/CD, Azure DevOps). Proficiency in JIRA, TestRail, or similar tools. Familiarity with JavaScript/TypeScript or Python. Experience with Agile/Scrum. Nice to Have: API testing (Postman, REST-assured). Git version control. Cloud platform exposure (AWS, Azure).
Junior Engineer
Madox Technologies Pvt. Ltd
Junior Engineer - Distributed Control Systems (DCS) Location: Bengaluru Experience: 0 - 2 Years Openings: 1 About the Role: As a Junior DCS Engineer, you'll report to the Assistant Manager Engineering Services. Your primary purpose will be to support the complete product lifecycle for DCS applications, focusing on software application development, hardware programming, and crucial commissioning and testing activities. This is a hands-on technical role ideal for someone looking to build their expertise in industrial automation, requiring both analytical skills and a readiness to travel. What You'll Do: HMI Graphic Development: Develop and design Human-Machine Interface (HMI) graphics for DCS systems, ensuring intuitive and effective user interfaces. DCS Software Development: Assist with and learn to develop and program software applications for Distributed Control Systems, with a focus on ABB 800xA. System Programming & Commissioning: Participate in the programming, commissioning, and testing of 800xA systems on-site, gaining practical experience in live environments. Project Lifecycle Support: Support the team across the entire project lifecycle, from initial software development through to final commissioning. Travel: Be prepared to travel to customer sites across India for commissioning activities as needed. What We're Looking For: Educational Qualification: A Bachelor's degree in Electrical and Electronics Engineering (EEE), Instrumentation, Electronics, or Electronics & Communication. Experience: Candidates with 0-2 years of experience in industrial automation, control systems, or relevant project work will be considered. Technical Skills: Good analytical skills to understand and troubleshoot system functionalities. An understanding of the complete project lifecycle from software development to commissioning, especially in ABB 800xA, is highly beneficial. Willingness to learn and grow in a technical environment. Software Proficiency: Strong knowledge of Microsoft Office, Excel, and PowerPoint. Communication: Strong communication skills in English for effective internal and external interactions. Physical Requirements: Must be physically fit and willing to travel to customer locations across all regions of India. If you're a recent graduate or early-career engineer with a passion for DCS systems and eager to launch your career in industrial automation, we encourage you to apply! Qualification : A Bachelor's degree in Electrical and Electronics Engineering (EEE), Instrumentation, Electronics, or Electronics & Communication
Electrical Engineer
Raad Systems
Position: Electrical Engineer Location: Bengaluru, Karnataka, India Reporting To: Project Manager Industry: Semiconductor / Automation Qualifications: Education: Bachelor of Engineering (BE) in Electrical Engineering (Mandatory) Experience: 2 to 5 years in related fields (Control Panels, Power Calculations, Circuit Breakers) Software: Proficient in AutoCAD Electrical 2018 or later Candidate Profile: Preferably from Semiconductor Industry or Automation Sector. Hands-on experience in electrical design and control panel schematics. Essential Skills and Experience: Minimum 1 year experience creating detailed point-to-point schematics for Control Panels, Motor Control Centres, Power Distribution Panels. Minimum 2 years of electrical design experience including: Power calculations Component selection Schematic and Bill of Materials (BOM) creation I/O list creation Wire, cable, and harness selection/design Sensor selection (voltage, current, arc, temperature, etc.) Working knowledge of circuit components such as circuit breakers, contactors, relays, protection relays, push buttons, indicators, connectors, terminal blocks, cable routing accessories, and sensors. Desirable Skills: Familiarity with various process sensors: pressure, vacuum, flow, distance, displacement, proximity, limit, rotary and linear position sensors. Knowledge of EMI/EMC principles and panel design. Working knowledge of motor control systems. Responsibilities: Conduct professional electrical engineering research, design, development, modification, and testing related to electrical systems and power distribution/generation. Collaborate with a multidisciplinary engineering team (electrical, mechanical, software, technical support, productivity engineers, suppliers) on design and modifications. Maintain and develop process checkpoints to ensure compliance with design standards and project schedules. Drive process improvements in collaboration with leadership peers. Create electrical schematics and systems based on requirements; generate and release engineering drawings and BOMs. Assist in developing and refining functional specifications for electrical systems and power distribution. Qualification : Bachelor of Engineering (BE) in Electrical Engineering (Mandatory)
Assistant Manager - Process Design
Zeta
Job Title: Assistant Manager Process Design Location: Bangalore, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch modern, cloud-native financial products at speed and scale. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the world s first modern, API-first banking stack supporting issuance, processing, lending, core banking, fraud, risk, and more all under one roof. With over 15 million cards issued on its platform globally, Zeta partners with leading banks and fintechs to deliver digital-first experiences, hyper-personalized programs, and rapid product innovation. We are a global team of 1700+ employees, with more than 70% dedicated to R&D, and are backed by major investors including SoftBank and Mastercard, with a valuation of $1.5 billion. Role Summary Zeta is seeking a driven and analytical Assistant Manager Process Design to spearhead customer journey improvements and process automation. You will be responsible for transforming customer-facing processes to enhance user experience, improve operational efficiency, and contribute to strategic initiatives across Product, Engineering, and Operations teams. Key Responsibilities Process Automation & Transformation: Identify improvement areas, create transformation roadmaps, and implement automation strategies to enhance service delivery. Customer Journey Mapping: Design chatbot flows and other digital experiences to ensure seamless, intuitive customer interactions. Continuous Improvement: Evaluate and re-engineer existing workflows to increase First Time Resolution (FTR), reduce Average Handling Time (AHT), and drive CSAT. Monitoring & Proactive Support: Establish early-warning systems and collaborate cross-functionally to prevent and address service issues. Voice of Customer (VOC): Build robust VOC mechanisms by analyzing feedback from email, chat, NPS, social media, etc., to drive actionable improvements. Strategic Initiatives: Lead cross-functional initiatives with Product, Engineering, and Business Ops to elevate customer experience and operational excellence. Project Reporting: Deliver timely and detailed project updates and reports to stakeholders and leadership. Skills & Competencies Experience in Process Design, Process Excellence, Automation, or Operational Excellence. Prior work with Customer Support teams and KPIs like CSAT, AHT, FTR, Reopens, and First Response Time. Proficiency in Microsoft Excel and PowerPoint for analytics and presentations. Working knowledge of Six Sigma (preferred: Black Belt), Lean methodologies, and digital tools. Familiarity with AI, chatbots, workflow tools, and digital customer experience technologies. Strong analytical thinking, decision-making, and stakeholder management skills. Exceptional communication skills, both verbal and written. Qualifications & Experience Education: BE/B.Tech or Postgraduate/MBA from a recognized institution. Experience: 2 4 years in a relevant role involving process optimization or customer journey transformation. At Zeta, we believe People Must Grow. You ll work with brilliant minds, cutting-edge technologies, and game-changing products. Our culture promotes innovation, continuous learning, and an inclusive workplace where every individual is valued. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees regardless of background, gender, religion, ethnicity, or identity. Qualification : BE/B.Tech or Postgraduate/MBA from a recognized institution.
Sr Technical Project Manager
Mphasis Limited
Senior Technical Project Manager Location: Bangalore Experience: 12 15 Years Company: Mphasis Job Summary The Technical Application Delivery Manager is responsible for overseeing the comprehensive delivery of software applications, ensuring alignment with business needs, technical requirements, and best practices. This role requires a combination of technical expertise, project management skills, stakeholder engagement, and leadership abilities to successfully drive application development and deployment across multiple teams. The candidate will collaborate closely with development teams, business analysts, infrastructure engineers, and stakeholders to ensure timely and high-quality delivery of software solutions. Years of Experience Needed 8+ years of experience in IT/application delivery At least 3-5 years in a leadership role Technical Skills Software Development Lifecycle (SDLC): Expertise in Agile, Scrum, and DevOps practices Cloud Technologies: Proficiency in AWS, Azure, or Google Cloud Platform (GCP) DevOps & CI/CD: Knowledge of Jenkins, GitHub Actions, Azure DevOps, Kubernetes, Docker, Terraform Application Architecture: Expertise in microservices, APIs, event-driven architecture, containerization Programming & Scripting: Familiarity with Java, .NET, Python, JavaScript, or other modern languages Database & Data Management: Understanding of SQL/NoSQL databases, data governance, and analytics CRM: Familiarity with Salesforce Project & Delivery Management Skills Experience in Agile project management, Jira, and Agile frameworks (Scrum, SAFe, Kanban) Expertise in budgeting, cost estimation, and financial planning for application development projects Stakeholder communication and executive reporting skills Vendor management and contract negotiation experience Soft Skills Leadership & Team Management: Ability to mentor teams and foster a culture of accountability and innovation Problem-Solving: Strong analytical skills for troubleshooting technical and process-related issues Collaboration: Excellent ability to work across cross-functional teams, including business and IT Decision-Making: Data-driven approach to prioritization and resource allocation Customer-Centric Mindset: Ensuring that applications align with business and user needs Key Responsibilities (KRA Key Result Areas) Project & Application Delivery Management Lead the planning, execution, and delivery of software applications, ensuring adherence to scope, budget, and timeline Define and manage application delivery roadmaps, aligning with business objectives and IT strategy Oversee software development lifecycle (SDLC) processes, including Agile, DevOps, and CI/CD pipelines Ensure effective risk management and mitigation strategies in application development projects Monitor project performance and take corrective actions to resolve issues proactively Stakeholder & Vendor Management Collaborate with business stakeholders to understand application requirements and translate them into technical solutions Serve as the primary contact point between IT teams, business units, and third-party vendors Manage vendor relationships, ensuring SLAs, contracts, and performance standards are met Communicate progress, challenges, and risks to senior management and stakeholders Technical Leadership & Architecture Oversight Work with architects and development teams to ensure scalable, secure, and high-performing application architectures Promote best practices in software engineering, security, and cloud adoption Provide technical guidance on integration, APIs, microservices, and data management Advocate for automation, DevOps, and cloud-native application development Team Management & Agile Coaching Lead and mentor development, QA, and DevOps teams to enhance technical proficiency and delivery efficiency Foster Agile and DevOps methodologies, ensuring collaboration and continuous improvement Conduct performance reviews and cultivate a culture of learning and innovation within the team Security, Compliance & Risk Management Ensure applications comply with cybersecurity policies, data protection regulations, and industry standards Collaborate with security teams to integrate security best practices into the SDLC Manage incident response plans for application-related issues and security breaches Continuous Improvement & Innovation Identify opportunities for process improvements, automation, and optimization in application delivery Stay updated with emerging technologies, frameworks, and trends in application development Drive digital transformation initiatives, including cloud migration and modernization Experience & Qualifications Educational Background: Bachelor s or Master s Degree in Computer Science, Information Technology, Engineering, or a related field Professional Experience: 8+ years of experience in IT/application delivery, with at least 3-5 years in a leadership role Proven experience in managing large-scale enterprise application development and deployment Strong background in cloud platforms (AWS, Azure, GCP) and DevOps methodologies Experience working in regulated industries (finance, healthcare, telecom) is advantageous Certifications Needed Project Management: PMP, PRINCE2, CSM (Certified Scrum Master), SAFe Agile Certification Cloud & DevOps: AWS/Azure/GCP Solutions Architect, Kubernetes, Terraform About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach, leveraging the exponential power of cloud and cognitive technologies. The company s Service Transformation helps enterprises modernize legacy environments, ensuring they stay ahead in a changing world. Equal Opportunity Employer Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regar...
Sr. Data Engineer- Aws- Big Data
Infocepts
Sr. Data Engineer - AWS - Big Data Location:Bangalore Type of Employment: Full-Time Experience Required: 7 to 10 years Job Overview: We are seeking a highly skilled Sr. Data Engineer with expertise in AWS cloud technologies and Big Data to join our Cloud Data Architect Team at Infocepts. In this critical role, you will design and implement robust data solutions using technologies like EMR, Athena, PySpark, AWS Lambda, S3, and other AWS services. The ideal candidate will have a strong foundation in database concepts and SQL and will be responsible for building scalable data pipelines to support high-performance data processing. Key Responsibilities: Technology Assessment and Design: Study the existing technology landscape and evaluate current data integration frameworks. Assist in designing complex Big Data use cases leveraging AWS services. Documentation and Stakeholder Communication: Prepare and maintain comprehensive project documentation, adhering to quality guidelines and schedules. Work closely with Architects and Project Managers to provide accurate estimations, scoping, and scheduling assistance. Clearly communicate design decisions and conduct Proof-of-Concepts to validate new solutions before implementation. Process Improvement and Automation: Identify areas for process automation to improve efficiency and team productivity. Provide expert guidance and troubleshooting support to junior Data Engineers. Training and Knowledge Sharing: Develop and deliver technology-focused training sessions for the team, ensuring continuous knowledge sharing. Share expertise through Expert Knowledge Sharing sessions with Client Stakeholders. Essential Skills: AWS Services Expertise: In-depth knowledge of S3, EC2, EMR, Athena, AWS Glue, and Lambda. Big Data Technologies: Proficiency with Apache Spark, Databricks, and Big Data table formats such as Delta Lake (open-source). Data Warehousing: Strong understanding of data warehousing concepts and architectures. Programming Skills: Advanced programming skills in Python for building data pipelines. SQL Expertise: Strong SQL skills for data transformation, aggregation, and querying large datasets. ETL Workflow Development: Expertise in creating ETL workflows with complex transformations (e.g., SCD, deduplication, aggregation). Orchestration Tools: Familiarity with orchestration tools like Apache Airflow. MPP Databases: Experience with at least one MPP database (e.g., AWS Redshift, Snowflake, SingleStore). Cloud Databases: Exposure to cloud databases like Snowflake or AWS Aurora. Desirable Skills: Cloud Databases: Familiarity with Snowflake, AWS Aurora. Big Data Technologies: Experience with Hadoop and Hive. AWS Certification: Associate or Professional Level AWS Certification. Advanced Knowledge of Big Data Solutions: Exposure to big data tools and frameworks on cloud platforms. Qualifications: Experience: 7+ years of overall IT experience, with 5+ years specifically focused on AWS-related projects. Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree is a plus). Technical Certifications: Demonstrated commitment to continuous learning through certifications or relevant training. Qualities: Strong analytical and problem-solving skills to deep dive into complex technical challenges.
Senior Consultant Application QA Lead
Deloitte
Job Title: Senior Consultant Application QA Lead Location: Bengaluru Role Overview: As an Application QA Lead, you will take the lead on all application testing and quality assurance activities, playing a crucial role in ensuring the highest quality of software solutions. Your responsibilities will span reviewing requirements, preparing test scenarios, executing test scripts, and performing impact analysis based on results. In this fast-paced environment, you will be instrumental in driving software quality and continuous improvement throughout the lifecycle of projects. Key Responsibilities: Quality Assurance Oversight: Provide guidance and input on all aspects of quality assurance, applying industry best practices, developing innovative testing solutions, and establishing key metrics to measure success. Continuous Process Improvement: Drive improvements in testing processes, implement knowledge transfer practices, and effectively communicate with all teams to ensure alignment. Test Process Application: Ensure the effective and efficient application of testing processes and tools using various techniques, including test-to-pass, test-to-fail, and automation. Test Management: Manage testing activities across multiple projects, define testing approaches, estimate test efforts, and provide regular progress reports to stakeholders. Test Results Analysis: Analyze test results to identify database impacts, errors, bugs, and usability issues to ensure high-quality output. Reporting & Documentation: Prepare comprehensive reports on all aspects of software testing activities and communicate findings to the design team to support continuous product improvement. Requirement Understanding: Collaborate with stakeholders and teams to understand product requirements, translating them into detailed application test scenarios and test cases. Design Review Participation: Actively participate in design reviews, offering valuable input on requirements, product design, and potential issues to improve the overall product quality. Agile Lifecycle Quality: Apply quality engineering principles throughout the Agile product lifecycle to ensure continuous improvement and adherence to quality standards. Automation and Testing Practices: Provide recommendations for automation and improvements to testing practices to streamline processes and enhance efficiency. Team Leadership & Mentorship: Train, mentor, and supervise junior software engineers, fostering a culture of continuous improvement and knowledge-sharing within the team. Desired Qualifications & Skills: Experience: Strong background in leading QA activities in an Agile environment, with extensive hands-on experience in test management, test automation, and software quality engineering. Technical Skills: Proficient in application testing tools, test automation frameworks, and software quality engineering principles. Familiarity with test management and reporting tools is a plus. Process Expertise: In-depth knowledge of quality assurance methodologies and best practices, including testing strategies, test case design, and defect tracking. Leadership Abilities: Proven track record of leading teams, mentoring junior engineers, and driving improvements in testing processes. Communication Skills: Strong communication skills to interact with stakeholders, product teams, and other departments to ensure alignment and successful delivery of high-quality solutions. Problem-Solving: Strong analytical skills to identify issues, propose solutions, and make data-driven decisions that enhance product quality. Agile & Automation: Experience in applying Agile methodologies and test automation in software development projects to improve efficiency and product quality. Why Join Us: In this role, you'll have the opportunity to make a significant impact on the software quality and testing practices at the heart of high-impact projects. You ll lead testing efforts, shape quality processes, and mentor teams, while continuously improving practices to enhance the delivery of top-tier software solutions in a dynamic, fast-paced environment.
Technology Leader
Hashedin Technologies Pvt. Ltd.
Role: Senior Delivery Leader / Practice Head Experience: 12 to 15 years Education: B.E / B.Tech / M.Tech in Computer Science, Information Technology, or equivalent Key Responsibilities: Project Leadership: Lead and successfully deliver new and complex projects. Directly oversee project delivery, ensuring adherence to scope, timelines, and quality. Conduct regular project reviews to assess progress, risks, and client satisfaction. Technology Practice Leadership: Build and scale a technology practice, driving innovation and digital capability development. Lead technical initiatives and build cutting-edge solutions that create value for customers. Drive automation in project delivery and create reusable IPs. Client Relationship Management: Act as a trusted advisor to client CIOs and senior stakeholders. Manage relationships across the pre-sales and post-sales lifecycle to drive client success. Manage and deliver superior value to key accounts, ensuring client satisfaction and retention. Thought Leadership & Innovation: Identify emerging industry needs and proactively design exceptional solutions. Bring innovative ideas to the table, identifying opportunities others may miss. Author whitepapers, present at conferences, and publish technical blogs to strengthen HashedIn s brand. People Leadership & Capability Building: Coach and mentor teams, providing clear direction and ownership. Develop the architecture and technology skills of the team, fostering a high-performance culture. Help define career paths and actively support team members' growth and progression. Desired Profile: Education & Experience: Engineering graduate (CS/IT) B.E/B.Tech/M.Tech. 12-15 years of hands-on experience in Java/JEE technologies such as Struts, JSF, Spring, EJB, JMS. Key Technical Skills: Java/J2EE expertise with a strong focus on performance engineering. Solid understanding of end-to-end technical architecture for large-scale systems. Experience reviewing existing architectures and identifying risks, trade-offs, and optimizations. Architectural and Cloud Expertise: Knowledge of infrastructure sizing, capacity planning, performance modeling, and cloud computing (AWS/Azure/GCP). Performance optimization experience across popular application servers like WebLogic, WebSphere, JBoss, with deep expertise in at least one. Technical Documentation & Tools: Skilled in creating/reviewing technical documents like Architecture Blueprints, Design Specs, Deployment Architecture, and Workload Models. Experience with performance testing tools such as Apache JMeter, HP LoadRunner, or MS VSTS Load Test. Broader Technology Exposure: Exposure to Agile methodologies and CI/CD tools. Experience with Big Data/Analytics platforms like Apache Kafka, Storm, Hadoop, or libraries like Libuv (Node.js). Leadership & Business Acumen: Proven track record in building technology teams from the ground up. Strong pre-sales experience, with a key role in winning new business alongside the sales team. Consultative mindset, with the ability to understand complex enterprise environments and propose tailored solutions. Effective in working within a multicultural environment and managing diverse teams. Strong communication, presentation, and interpersonal skills. High energy, with the ability to thrive under pressure and navigate ambiguity. Industry Awareness: Up-to-date with latest technology trends and evolving industry challenges. Demonstrated ability to handle complex, multicultural projects in dynamic environments. Strong professional and personal integrity, with the assertiveness to present clear points of view.
Techno Functional Consultant
Wipro Limited
Job Title: Techno-Functional Consultant ERP Solutions Location: Bengaluru, India Company: Wipro Limited Experience: Relevant experience in ERP implementations, support, and solutioning Company Overview Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on our promise to help customers, colleagues, and communities thrive in an ever-changing world. For more information, visit www.wipro.com. Role Purpose The purpose of this role is to provide end-to-end ERP solutions and act as a bridge between technology and business functions to ensure successful solution delivery for clients. Key Responsibilities 1. Techno-Functional Solutioning and Delivery Act as the link between project teams and support teams by leveraging techno-functional expertise. Manage the entire process lifecycle for new business implementation projects from requirement gathering to integration, configuration, and production deployment. Assess feasibility of new change requests and provide optimal solutions along with clear timelines. Provide techno-functional support for new business implementations, including building solutions from scratch. Support solutioning teams across architecture design, coding, testing, and implementation. Apply both functional design and technical design/architecture for ERP systems. Customize, modify, localize, and integrate systems through coding, testing, and deployment. Translate business processes and requirements into effective ERP solutions. Ensure all code aligns with development standards and implementation methodology. Offer ongoing product support and maintenance, resolving day-to-day technical issues. Develop and deploy automation tools/solutions to drive process optimization and efficiency. Act as the liaison between functional and technical teams, offering solutioning and advisory support. Assist the on-site project manager with status updates, change management, and off-site support coordination. 2. Skill Development and Competency Building Stay up-to-date by clearing Wipro internal exams and certifications. Participate in relevant trainings and seminars to enhance functional and technical expertise. Contribute to Wipro s knowledge base by writing papers, articles, and case studies, and publishing them on internal platforms. Performance Parameters No. Parameter Measure 1 Contribution to customer projects Quality, SLA adherence, ETA, number of tickets resolved, problems solved, number of change requests implemented, zero customer escalations, CSAT score 2 Process Automation Process optimization, reduction in process steps, reduction in ticket volume 3 Skill Upgradation Number of trainings & certifications completed, number of papers/articles published per quarter What We Offer At Wipro, we are building a modern, purpose-driven organization an end-to-end digital transformation partner with bold ambitions for ourselves and our clients. We believe in the power of reinvention whether it s your career, your skills, or the way we work. As the world evolves, so do we. We explicitly encourage applications from people with disabilities and are committed to fostering an inclusive workplace.
E2e Capability & Product Owner, Global Pricing
Schneider Electric
Pricing Process Owner Global Pricing Location: Bengaluru, India About Schneider Electric Schneider Electric is a global leader in energy management and automation, driving digital transformation for sustainability and efficiency. With 160,000 employees in over 100 countries, we develop innovative solutions from simple switches to complex automation systems that help our customers manage and optimize their operations. At Schneider Electric, we believe that Life Is On for everyone, everywhere, at every moment. About the Role We are seeking a Pricing Process Owner to lead the development and implementation of Global Pricing Processes within Schneider Electric. This role is essential in defining pricing best practices, ensuring alignment across countries, and leveraging digital solutions to optimize pricing models. The Pricing Process Owner will play a key role in shaping pricing strategy, driving process transformation, and supporting pricing tool implementation to ensure efficiency and stability in critical business functions. Key Responsibilities 1. Pricing Process Development & Implementation Design Global Pricing Process maps for Country/Operations Price Waterfall Management. Develop global guidelines for pricing processes, including: List Price Management Standard Discount Management Special Price Agreement (SPA) Management SPA Off-Invoice Claim Management Performance Bonus Management Sell-Out Pricing Management Ensure seamless implementation of pricing processes across countries in alignment with global guidelines. Support Pricing System Assessments, identifying gaps and opportunities for process improvements. Lead pricing process transformation projects in various countries, ensuring best practices are adopted. 2. Pricing Tools & Digital Enablement Act as a subject matter expert for pricing tool implementations. Guide project managers and cross-functional teams on pricing tool deployments. Support the adoption of digital pricing solutions such as: Peer Pricing List Price Optimization Price Fx Data-driven pricing tools Drive continuous improvement initiatives by collaborating with optimization experts. 3. Training & Change Management Act as a lead trainer on pricing topics, delivering training sessions across global teams. Support content creation for employee training and development. Promote adoption of new pricing models and innovative pricing analytics. Engage in thought leadership on pricing trends, AI-driven pricing models, and machine learning applications. Qualifications & Experience Required: Bachelor s/Master s degree in Business, Marketing, or a related field. Experience in E-Commerce, Pricing, or Category/Channel Management (preferably in a B2B industry). Strong understanding of Schneider Electric s Price Waterfall (preferred). Hands-on experience with pricing tools, data analytics, and process automation. Familiarity with MS Office Suite (Excel, PowerPoint, Word). Prior experience in tool deployment projects (preferred but not mandatory). Critical Skills & Competencies Analytical & Problem-Solving: Ability to break down complex pricing challenges into implementable solutions. Stakeholder Management: Strong ability to influence and align diverse stakeholders across functions, regions, and seniority levels. Innovative Thinking: Ability to apply AI, Machine Learning, and data analytics to pricing optimization. Communication & Change Management: High proficiency in communication and training delivery for global teams. Multi-Tasking & Flexibility: Ability to handle multiple projects across time zones and regions. Digital Savvy: Passion for technology, automation, and digital transformation in pricing. CPP Certification: Either already certified or willing to complete Certified Pricing Professional (CPP) certification within 6-8 months of joining. Additional Information Travel Requirement: This role may require frequent travel to meet stakeholders, lead training sessions, and oversee process implementations. Travel will follow Schneider Electric s Health & Safety Guidelines and applicable regulations. At Schneider Electric, we value impact-driven individuals who turn sustainability ambitions into action at the intersection of automation, electrification, and digitization. Our IMPACT values Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork define our culture and drive our success. Join us and become an IMPACT Maker! Apply today and be part of a company that is reshaping industries, transforming cities, and enriching lives. Qualification : Bachelors/Masters degree in Business, Marketing, or a related field.
Manager -automation/self-service
Juniper Networks
Position: Manager Automation/Self-Service Business: Future of Experience Location: Bangalore About Juniper Networks At Juniper, we believe the network is the greatest vehicle for knowledge, understanding, and human advancement. Delivering an experience-first, AI-Native Network depends on the creativity and dedication of our people a philosophy we call the Juniper Way. Job Summary We are seeking a highly accomplished professional with 15+ years of experience in developing and managing self-service and automation solutions powered by AI and Machine Learning (ML). The ideal candidate will have a proven track record of leading cross-functional teams, optimizing processes, and driving innovation in support and services functions. Role and Responsibilities Customer/Stakeholder Focus Maintain strong customer focus and drive innovation to meet business outcomes. Facilitate communication among internal and external stakeholders. Coordinate across technical teams to ensure timely service restoration, resolution, and root cause analysis. Monitor the effectiveness of implemented AI/automation solutions and continuously optimize them. People Management Hire, train, and develop a high-performing team to deliver business goals. Demonstrate exceptional team management, fostering collaboration and innovation. Address conflicts and resolve team issues promptly and effectively. Plan team capacity and ensure adequate staffing to meet project demands. Business Strategy & Execution Develop and execute a strategic roadmap for AI and automation in support & services, aligning with overall business objectives. Identify opportunities to optimize processes, reduce costs, and enhance user experience through AI-driven solutions. Ensure compliance with relevant regulations and industry standards. Track solution performance and make data-driven improvements. Required Skills Strong understanding of AI and traditional ML models architecture, infrastructure, and frameworks. Proficiency in data analytics tools, models, and interpretation. Project management expertise with experience in large-scale automation initiatives. Familiarity with APIs and modern-stack technologies is beneficial. Education & Experience Bachelor s degree in Engineering, Computer Science, or a related field (Master s preferred). 15+ years of experience, with at least 7 years in people management within relevant domains. Our Values The successful candidate will be a role model for the values of the Juniper Way: Be Bold Build Trust Deliver Excellence Equal Opportunity Statement Juniper Networks is an equal-opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability, or veteran status. We provide reasonable accommodation for individuals with disabilities throughout the hiring process. Qualification : Bachelors degree in Engineering, Computer Science, or a related field (Masters preferred).
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