Automation Strategy Jobs in Chennai

Business Intelligence Lead Experience: 6+ Years Location: Chennai Company: Kaleidofin About Kaleidofin Kaleidofin is a pioneering fintech platform creating a digital ecosystem to provide financial access for everyone, everywhere. Through our ki credit platform, we deliver credit health assessments, middleware integration, advanced risk management dashboards, and debt capital market structuring enabling financial institutions to serve underserved segments like women entrepreneurs, farmers, and MSMEs across India, Bangladesh, and Kenya. With over 6 million customers impacted and more than $3 billion facilitated in debt capital, Kaleidofin is backed by global investors including the Gates Foundation, Omidyar Network, and Blume Ventures. Recognized internationally by Forbes Asia and the United Nations, and winner of RBI s Swanari TechSprint and G20 TechSprint 2024, we are committed to innovation and impact. Role Overview We are seeking an experienced Business Intelligence Lead to drive data analytics and reporting efforts that inform strategic decisions across risk, credit, compliance, fraud detection, and product performance. The ideal candidate will bring strong leadership, a deep understanding of financial services data, and hands-on expertise in BI tools and data governance. Key Responsibilities Team Leadership & Development Lead and mentor the Data Analytics team; identify skill gaps and implement training plans. Data Analysis & Insights Leverage BI tools (Power BI, Tableau, Looker) to deliver actionable insights that drive business and partner strategies. Develop and optimize dashboards and reports aligned with business goals. Data Visualization & Reporting Create clear, interactive visualizations for diverse stakeholders, ensuring accessibility and timeliness. Manage robust data pipelines using ETL/ELT tools like Informatica, Talend, or Airflow. Collaboration & Stakeholder Management Partner with cross-functional teams to gather data requirements and support executive, regulatory, and product reporting needs. Present insights to senior leadership to promote data-driven decision-making. Process Improvement & Automation Automate routine reporting and continuously enhance BI tools and workflows for efficiency and accuracy. Data Governance & Compliance Maintain data quality standards and governance practices ensuring compliance with data privacy regulations. Interface with auditors and compliance teams as required. KPI Management Achieve >90% data accuracy through audits and corrections. Ensure >80% user adoption of BI products by monitoring engagement metrics. Deliver cost savings by evaluating BI-driven efficiency improvements. Who You Are Bachelor s or Master s degree in Computer Science, Data Science, Information Systems, or related fields. 6+ years in BI, analytics, or data architecture, with 3+ years in leadership or architect roles. Hands-on experience with BI platforms (Power BI, Tableau, Looker) and proficient in SQL querying. Strong knowledge of financial data domains: credit scoring, transactions, KYC, fraud, lending, payments. Experience with credit bureau data (Experian, Equifax, CRIF) preferred. Experience with cloud data platforms (AWS, GCP, Azure) and data warehousing concepts. Familiarity with machine learning applications in BI or data science is a plus. Relevant certifications such as Microsoft Data Analyst Associate or AWS Certified Data Analytics are advantageous. Join a high-impact team revolutionizing financial inclusion. Work with cutting-edge BI technologies in a fast-growing fintech startup. Thrive in a culture that values innovation, collaboration, and continuous learning. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Information Systems, or related fields

Designation: DevOps Engineer Location: Chennai Experience: 3-5 Years Qualification: Any Degree Employment Type: Full-Time Role Overview We are seeking a highly skilled DevOps Engineer with deep expertise in AWS cloud infrastructure, large-scale application deployment, database optimization, and ETL/OLAP workloads. The ideal candidate will design, deploy, and manage scalable, secure, and high-performing web applications, collaborating closely with project heads, development teams, and stakeholders to align infrastructure solutions with business objectives. Key Responsibilities Architect, build, and manage scalable cloud infrastructure on AWS supporting large-scale applications. Deploy, optimize, and maintain Magento applications with a focus on performance and security. Implement load balancing and traffic distribution strategies to ensure application scalability. Manage AWS compute services: EC2, Lambda, ECS, EKS, and Fargate for containerized workloads. Administer AWS database services, including RDS (MySQL, PostgreSQL, Oracle HeatWave), DynamoDB, Redshift, and Aurora for efficient data management. Optimize ETL pipelines and OLAP workloads using AWS Glue, Data Pipeline, Step Functions, and Athena. Implement caching solutions via Redis, Memcached, and AWS ElastiCache to boost application speed. Manage CDN with AWS CloudFront for seamless content delivery. Monitor system and application performance using New Relic, AWS CloudWatch, Prometheus, and Grafana. Configure and secure networking with AWS VPC, Route 53, API Gateway, and AWS WAF. Automate deployment, scaling, and infrastructure management using CI/CD pipelines and Infrastructure as Code tools such as Terraform and AWS CloudFormation. Enforce security best practices including IAM roles, security groups, firewalls, and encryption. Troubleshoot and proactively resolve system failures and performance issues. Required Skills & Qualifications 3-5 years of hands-on experience in DevOps, Cloud Engineering, or System Administration roles. Strong expertise with AWS services, including: Compute: EC2, Lambda, ECS, EKS, Fargate Databases: RDS (MySQL, PostgreSQL, Oracle HeatWave), Redshift, Aurora Networking: VPC, Route 53, API Gateway, AWS WAF Storage: S3, EFS, FSx, Glacier ETL & OLAP: AWS Glue, Data Pipeline, Athena, Step Functions Monitoring: New Relic, CloudWatch, Prometheus, Grafana Experience managing large-scale applications ensuring high availability and performance. Proficiency in caching technologies: Redis, Memcached, AWS ElastiCache. Strong understanding of CDN technologies like AWS CloudFront. Skilled in infrastructure automation with Terraform, CloudFormation, and CI/CD pipelines. Proficient in scripting languages such as Bash, Python, and Terraform for automation tasks. Ability to independently manage end-to-end cloud infrastructure. Preferred Qualifications Experience deploying and optimizing Magento applications. Familiarity with microservices architecture and serverless computing. Knowledge of cost optimization strategies and cloud resource management. Experience with multi-region deployments and disaster recovery planning. Exposure to other cloud platforms such as Google Cloud Platform (GCP) or Microsoft Azure is a plus. Qualification : Any Degree

Automation Software Engineer Python (Pytest) Location: Chennai Work Type: Full-Time We re looking for an experienced Automation Software Engineer with strong Python skills and deep software engineering knowledge to build and maintain robust test automation frameworks. This is not a traditional QA role you ll be designing solutions to eliminate manual testing, focusing on scalable, maintainable automation that integrates directly into our development lifecycle. Role Overview As part of our engineering team, you'll leverage Python and Pytest to develop automation tools and frameworks that test complex systems including APIs, databases, and system integrations. This role requires advanced coding skills, deep knowledge of Python internals, and a mindset focused on engineering excellence over repetitive manual tasks. Key Responsibilities Build & maintain scalable test frameworks using Pytest, emphasizing modularity and reusability Automate end-to-end testing of APIs, databases, and integrated systems Leverage Pytest features such as fixtures, hooks, and parametrization to streamline test execution Implement advanced Python techniques: Decorators to enhance test behaviors Context Managers for clean resource handling Iterators/Generators to manage complex or large test data sets Inheritance & exception handling for robust, extensible framework design Collaborate closely with development and product teams to align automation strategies with project goals Integrate tests into CI/CD pipelines (e.g., Jenkins, GitHub Actions) for continuous validation Debug and maintain test environments, including managing Python concurrency via asyncio, threading, etc. Continuously optimize test coverage, execution speed, and maintainability of the automation codebase Qualifications Bachelor s degree in Computer Science, Software Engineering, or a related field 5+ years of Python development experience, with strong focus on automation and test engineering Expertise in Pytest, including: Advanced fixture management Custom hooks Parametrized testing Strong grasp of Python language features: Decorators, context managers, custom iterators Generators and exception handling OOP concepts including inheritance and composition Solid experience in: REST API testing, JSON schema validation, HTTP protocol RDBMS (preferably MySQL), writing and optimizing queries Version control tools (e.g., Git) CI/CD tools (e.g., Jenkins, GitHub Actions) Excellent debugging and problem-solving skills Comfortable working in Agile, cross-functional teams Preferred Skills Familiarity with Python concurrency (asyncio, threading) for building efficient, non-blocking automation Experience working in cloud environments (preferably AWS), using tools like CloudWatch Knowledge of Docker and containerized test environments Experience testing distributed systems and microservices If you re a hands-on Python engineer passionate about automation, clean code, and eliminating manual testing inefficiencies, we d love to hear from you. Qualification : Bachelors degree in Computer Science, Software Engineering, or a related field

Position: Sales Manager Location: Chennai, Tamil Nadu Employment Type: Full-Time Preferred Qualification: MBA in Sales/Marketing or Engineering Experience Required: 5 10 Years (B2B Tech Sales) Company Overview Bar Code India (BCI) is where innovation meets impact. We empower businesses through cutting-edge solutions in AIDC, RFID, IoT, Automation, and Enterprise Software. Our people are the heart of our success bold thinkers who solve complex problems and shape the future of supply chains and enterprise mobility across industries. If you're ready to challenge the status quo and work in a truly inclusive, fast-paced tech environment, BCI could be your dream career destination. Job Overview We are looking for a passionate and high-performing Sales Manager to drive strategic growth across Tamil Nadu, with a base in Chennai. This individual contributor role is ideal for someone with deep B2B tech sales experience and a proven ability to close complex deals in industries like Retail, E-commerce, Manufacturing, and Automotive. You ll be selling solutions that solve real-world problems from traceability and factory automation to RFID-driven inventory accuracy and intelligent IoT deployments. Key Responsibilities Customer Engagement & Account Management Engage regularly with clients across Tamil Nadu including head offices, warehouses, and factory sites. Build and nurture long-term relationships with decision-makers in key accounts. Drive business growth through upselling, cross-selling, and new client acquisition. Industry & Product Expertise Stay updated on trends and pain points in AIDC, IoT, RFID, and Automation across target industries. Effectively communicate the value of BCI s solutions to solve industry-specific challenges. Sales Strategy & Solution Selling Develop and execute territory sales plans to meet/exceed revenue targets. Use consultative sales techniques to tailor end-to-end technology solutions. Work collaboratively with pre-sales and delivery teams for solution alignment and implementation. Proposals, Presentations & Demos Prepare persuasive sales proposals, product demos, and customer-facing decks. Lead RFP/RFI responses and contract negotiations to closure. Customer Success Partnership Ensure seamless handover to delivery and support teams post-sale. Champion customer success by tracking satisfaction and enabling repeat business. Required Skills & Experience 5 10 years of B2B sales experience in AIDC, RFID, IoT, Software, or Automation industries. Strong track record of success in enterprise/solution selling within Retail, E-commerce, Manufacturing, or Automotive verticals. In-depth understanding of client challenges in supply chain, inventory, and operational automation. Experience managing accounts in Tamil Nadu, preferably from a Chennai base. Exceptional communication, negotiation, and strategic thinking skills. Ability to manage long and complex sales cycles independently. Ideal Attributes Self-driven and entrepreneurial mindset. Strategic thinker with an ability to solve business problems through technology. Comfortable in high-growth, fast-changing environments. Tech-savvy, consultative, and customer-obsessed. Perks & Benefits Competitive compensation and performance incentives Comprehensive health insurance coverage Work alongside a high-performing and collaborative sales team Access to cutting-edge technology and enterprise solutions Inclusive work culture with a focus on learning and career development Qualification : MBA in Sales/Marketing or Engineering

Position: Automation Testing Engineer Work Type: Onsite Location: Chennai, Tamil Nadu, India About Fiserv: Fiserv is a global leader in fintech and payments, moving money and information millions of times daily quickly, reliably, and securely. Whether you swipe a credit card, pay via mobile app, or withdraw cash, Fiserv plays a key role. Join us to make a meaningful impact on a global scale. Role Overview: As a Quality Assurance Engineering Lead, you will be instrumental in maintaining the highest standards of software quality and performance. You will lead a talented QA team, shape testing strategies, collaborate closely with development and product teams, and drive continuous improvements to ensure our solutions are reliable and exceed client expectations. What You'll Do: Lead and manage a team of QA professionals to deliver top-quality software solutions. Develop and implement comprehensive test strategies, plans, and frameworks. Identify, report, and track software defects through to resolution. Collaborate with development and product teams to improve quality assurance practices. Mentor junior QA members to ensure best practices and high standards. Drive continuous improvement initiatives within the QA team and processes. Experience You'll Need: 4+ years of experience in software quality assurance. 2+ years of experience leading QA teams. 2+ years of experience in automation testing. 2+ years of experience in performance testing. 2+ years of experience working in Agile environments. Equivalent combinations of education, experience, and/or military background may be considered. Experience That Would Be Great to Have: Hands-on experience with automated testing tools. Knowledge of CI/CD pipelines and tools. Familiarity with security testing practices. Understanding of software development lifecycles. Certifications in software testing methodologies (e.g., ISTQB, CSTE).

Lead DevOps Engineer Location: Chennai, India Experience: 4 to 8 years Employment Type: Full-time About the Role We re looking for a Lead DevOps Engineer with 4 8 years of hands-on experience to drive automation, scalability, and efficiency across our infrastructure and deployment pipelines. This role will be instrumental in building, managing, and optimizing our CI/CD workflows, containerization strategies, and cloud-based deployments. Key Responsibilities System Administration: Manage and administer Linux-based systems (Ubuntu, CentOS, RHEL) and also provide support for Microsoft and macOS platforms. Cloud Infrastructure: Work with AWS, Azure, or GCP to deploy, manage, and monitor cloud-hosted applications and environments. Infrastructure as Code (IaC): Automate provisioning of infrastructure using tools like Terraform, CloudFormation, or similar. Containerization & Orchestration: Deploy and manage containerized applications using Docker and Kubernetes. CI/CD Pipelines: Design, implement, and maintain CI/CD pipelines for various tech stacks including Node.js, React.js, Java Vert.x, MongoDB, and MySQL. Monitoring & Logging: Set up and manage monitoring tools and logging frameworks (e.g., Prometheus, Grafana, ELK stack). Security: Implement security best practices across infrastructure, including access controls, secrets management, and compliance checks. Documentation: Create and maintain clear documentation of system configurations, processes, and DevOps best practices. Collaboration: Work cross-functionally with developers, QA, and other stakeholders to ensure seamless code integration and deployment. Required Skill Sets Strong knowledge of Automation, CI/CD, Containerization, and IaC. Experience with Docker, Kubernetes, Git, and tools like Jenkins, GitLab CI, or CircleCI. Proficiency in scripting (e.g., Bash, Python, Shell) for automation tasks. Working knowledge of cloud platforms (AWS, Azure, or GCP). Solid understanding of networking, monitoring, and system security. Hands-on experience with MongoDB, MySQL, and deployment of Node.js, React.js, Java Vert.x stacks. Excellent collaboration and communication skills. Nice to Have Experience with serverless frameworks. Familiarity with service mesh technologies (e.g., Istio, Linkerd). Exposure to DevSecOps practices.

Job Title: Performance Test Specialist Location: Chennai, India Experience: 10+ Years Qualification: B.E / B.Tech Job Summary: We are looking for an experienced Performance Test Specialist with a strong background in testing enterprise-scale applications. The ideal candidate will have extensive hands-on experience with load, stress, volume, scalability, failover, and resiliency testing, along with deep expertise in performance tools and technologies. This role requires strong analytical skills and the ability to troubleshoot complex performance issues in distributed systems, especially in cloud environments like GCP. Key Responsibilities: Plan, design, and execute comprehensive performance testing strategies including load, endurance, stress, volume, spike, failover, and resiliency tests. Develop and maintain performance test scripts primarily using JMeter and other open-source tools. Perform load testing on enterprise applications supporting thousands of concurrent users. Generate detailed performance reports and share insights with stakeholders. Troubleshoot and analyze performance bottlenecks using profiling and monitoring tools such as YourKit, JProbe, AppDynamics, New Relic, Splunk. Analyze thread dumps, heap dumps, kernel logs, network stats, APM metrics, and application logs to identify CPU, memory, and resource hot spots. Conduct chaos testing (e.g., using Litmus Chaos) and integrate performance testing into CI/CD pipelines to promote shift-left testing and improve software quality. Collaborate with development teams to embed performance testing throughout the software development lifecycle. Use network analysis tools like Fiddler and Wireshark to troubleshoot webpage load and performance issues. Gather performance requirements, conduct capacity planning, and monitor production system performance for continuous optimization. Analyze architecture to identify potential performance bottlenecks and develop targeted performance test strategies. Perform API and microservices performance testing, ensuring efficient and scalable web technologies (HTML, CSS, JavaScript, HTTP) support. Continuously self-learn industry best practices and apply new methodologies to enhance performance testing effectiveness. Required Skills and Experience: Minimum 10 years of hands-on performance testing experience, including testing enterprise-level applications. Expertise in open-source tools like JMeter/Jython and commercial tools such as LoadRunner. Experience with RESTful APIs, microservices platforms, and front-end web testing. Strong knowledge of container technologies and large-scale distributed system troubleshooting. Deep understanding of web technologies: HTML, CSS, JavaScript, HTTP. Proven ability to create comprehensive performance test plans, execute tests, and deliver actionable insights. Experience with cloud platforms like Google Cloud Platform (GCP) for performance tuning and scaling. Ability to analyze complex performance issues across multiple teams and technologies. Excellent problem-solving, communication, and collaboration skills. Preferred: Experience with performance automation and CI/CD integration. Familiarity with chaos engineering tools and practices. Strong background in capacity planning and demand forecasting. Qualification : B.E / B.Tech

Job Title: Content Marketing Specialist Location: Chennai, India Experience: 4 to 8 Years Qualification: Bachelor s or Master s degree in Marketing, Communications, Journalism, or related field Job Summary: We are looking for a talented Content Marketing Specialist to execute a comprehensive content strategy that aligns with our marketing goals and brand voice. The ideal candidate will produce high-quality long-form and short-form content for diverse marketing channels while optimizing for SEO and analyzing content performance to drive engagement and conversions in a B2B SaaS environment. Key Responsibilities: Develop and execute a strategic content plan aligned with marketing objectives and brand guidelines. Create engaging long-form content including blogs, e-books, whitepapers, and case studies. Produce compelling short-form content such as booth banners, LinkedIn ads, pitch decks, email campaigns, and social media posts. Collaborate with cross-functional teams to gather insights and create audience-centric content. Optimize all content for SEO to boost organic traffic and improve search rankings. Monitor content performance metrics and refine strategies to enhance engagement and conversions. Stay informed on industry trends and best practices to maintain relevant and impactful content. Qualifications & Skills: 4 to 6 years of content marketing experience, preferably within a B2B SaaS company. Proven ability to craft both long-form and short-form content with high quality. Strong knowledge of SEO principles and their practical application. Excellent writing, editing, and proofreading skills with great attention to detail. Ability to manage multiple projects independently and meet deadlines. Proficiency with CRM and marketing automation tools. Bachelor s or Master s degree in Marketing, Communications, Journalism, or a related discipline. Behavioral Traits: Adaptability: Thrives in a dynamic, fast-paced environment. Creativity: Innovative thinker with a knack for developing unique content ideas. Collaboration: Effective team player with strong interpersonal skills. Attention to Detail: Meticulous in content creation and editing processes. Time Management: Skilled at prioritizing tasks and meeting deadlines. Proactivity: Self-motivated and takes initiative to drive projects forward. Qualification : Bachelors or Masters degree in Marketing, Communications, Journalism, or related field

Position Title: Automation QA Engineer Location: Chennai, India Employment Type: Full-time Job Summary Synechron is seeking a detail-oriented and experienced Automation QA Engineer to join our dynamic team in Chennai. In this role, you will design, develop, and execute automated tests to ensure the delivery of high-quality software. You'll collaborate closely with development and QA teams in an Agile environment and play a key role in maintaining robust, scalable test frameworks using Playwright, Selenium, and modern programming languages. Key Responsibilities Develop and maintain automated test scripts using Playwright and Selenium. Perform functional, regression, and basic performance testing. Identify, log, and track software defects; work with development teams to resolve issues. Collaborate with cross-functional teams to ensure seamless integration of testing into the CI/CD pipeline. Participate in Agile ceremonies, sprint planning, reviews, and retrospectives. Provide input on test strategies, cases, and QA process improvements. Required Skills Strong hands-on experience with Playwright. Proficiency in at least one language: TypeScript, JavaScript, Java, or Python. Solid understanding of test automation frameworks, tools, and best practices. Experience with Selenium and test automation using Java (preferred). Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI). Skilled in test management and defect tracking tools such as JIRA. Knowledge of software testing methodologies and SDLC. Excellent problem-solving skills and keen attention to detail. Experience Requirements Minimum 6 years of experience in automation testing. Prior experience with Selenium and Java. Experience working in Agile teams and contributing to end-to-end QA processes. Day-to-Day Activities Write and execute automated test scripts for web and API applications. Maintain test codebase and troubleshoot automation failures. Review test cases, contribute to documentation and QA process enhancements. Collaborate with developers, business analysts, and QA peers to ensure test coverage. Stay updated on emerging testing tools and practices. Qualifications Bachelor s degree in Computer Science, Engineering, or a related field. Soft Skills Strong communication and collaboration abilities. A proactive mindset and a solution-driven approach. Ability to work well in a team and prioritize tasks effectively. Commitment to quality and continuous improvement. Diversity & Inclusion at Synechron At Synechron, we value diverse perspectives and an inclusive workplace. Through our "Same Difference" DEI initiative, we foster a respectful, supportive environment where everyone can thrive. We encourage applicants from all backgrounds and identities to apply. Our culture supports continuous learning, flexible work arrangements, mentoring, and internal career mobility. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Position Title: Automation QA Lead Location: Chennai, India Employment Type: Full-time Job Summary Synechron is seeking an experienced Automation QA Lead to guide and manage our test automation efforts in a fast-paced Agile environment. In this role, you will lead a team of QA engineers, while also being hands-on in designing and executing automated tests using tools such as Playwright and managing testing efforts across API, firmware, and functional areas. You'll play a key role in ensuring the quality, reliability, and performance of software across digital platforms and Kiosk systems. Key Responsibilities Lead and manage QA automation activities to support timely, high-quality software delivery. Design, develop, and maintain robust automation frameworks using Playwright and other modern tools. Collaborate closely with developers, project managers, and business stakeholders to drive testing strategy. Mentor and guide QA team members, fostering both technical growth and career development. Drive adoption of best practices, testing methodologies, and continuous improvement initiatives. Coordinate testing across functional, API, and firmware layers to ensure comprehensive coverage. Manage test plans, test cases, execution, and defect tracking through Azure DevOps or JIRA. Stay current with the latest testing tools, trends, and industry practices. Technical Skills Core Technologies: Automation Tools: Playwright (mandatory), Selenium (preferred). Programming Languages: TypeScript, JavaScript, Java, or Python (hands-on expertise in at least one required). API Testing: Postman or similar tools. Defect/Test Management Tools: Azure DevOps, JIRA. Other: Firmware testing experience on Kiosks is a strong plus. Testing Types: Functional testing. API testing. Regression testing. Firmware validation. Experience Requirements 8+ years of experience in software testing and automation, including at least 2 years in a leadership role. Proven experience delivering enterprise-grade QA solutions with an emphasis on automation. Strong background in Agile development environments and continuous testing practices. Day-to-Day Activities Oversee planning, execution, and reporting of automated test cycles. Guide the team in debugging and resolving test failures and defects. Ensure alignment of QA processes with project goals and delivery timelines. Participate in Agile ceremonies and contribute to test estimation and planning. Drive test automation initiatives, and participate in hands-on development when required. Review test coverage and ensure alignment with quality goals. Qualifications Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Soft Skills Strong leadership and mentoring capabilities. Excellent verbal and written communication skills. High attention to detail and strong analytical mindset. Ability to manage time effectively and work under pressure. Proactive and collaborative approach to problem-solving. Diversity & Inclusion at Synechron At Synechron, we believe that diversity fuels innovation. Through our "Same Difference" DEI initiative, we are committed to creating an inclusive workplace where all individuals are respected and empowered. We welcome candidates from all backgrounds and are dedicated to fostering a culture of equity and belonging. We support our employees through flexible work options, continuous learning, mentorship, and career mobility. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field.

Assistant Manager SOM (Support Operations & Maintenance) Location: Chennai (Work from Office) Job Type: Full-Time Experience: 3 to 6 Years (with at least 1+ year in a lead/senior role) About the Role We are looking for a proactive and people-oriented Assistant Manager SOM to join our Chennai HQ. This is a hybrid role that blends technical product support, process optimization, and team leadership. You'll play a key part in driving daily operations, mentoring the support team, optimizing processes, and ensuring timely and high-quality deliverables. Key Responsibilities Serve as the point of contact for support escalations and team-related queries. Troubleshoot client-side issues and provide clear resolutions or workarounds. Deliver exemplary support to both internal and external stakeholders. Analyze and improve end-to-end product support processes. Lead automation initiatives to reduce manual work and streamline workflows. Monitor SLA/KPI compliance, proactively addressing potential delays. Take ownership of team outputs and deliverables, ensuring consistency and quality. Maintain and contribute to internal documentation and knowledge bases. Provide insights from support trends to aid product and customer experience improvements. Promote a collaborative, learning-focused team culture. Identify skill gaps and recommend training/tools for team development. Manage and track support tickets, ensuring timely resolution and SLA adherence. Collaborate cross-functionally using support tools and integrations. Utilize browser DevTools to inspect HTML/CSS, debug JS errors, and analyze console logs. Acceptance Criteria Experience: 4 6 years in customer/product support. 1+ year in a leadership or senior support role. Technical Skills: Proficient with Jira or similar support platforms. Strong debugging skills using browser developer tools. Knowledge of HTML, CSS, JavaScript errors, caching, and browser compatibility. Experience with RESTful APIs testing and debugging via Postman or similar tools. Familiar with user authentication, including SSO (SAML, OAuth2). Understanding of network fundamentals: DNS, HTTP/S, SSL, proxies, firewalls. Soft Skills: Strong communicator with excellent people management skills. Strategic thinker with a tactical mindset for driving support success. Adaptable and capable of handling multiple priorities. Willingness to work in shifts and travel on-site when required. If you're passionate about leading support teams and driving operational excellence, apply now to become part of a growing, customer-centric organization.

Job Requirements Role/Job Title: Senior Test Engineer Function/Department: Information technology Job Purpose: A Quality Analyst with a focus on Automation and Manual Testing is responsible for ensuring the quality of software products across web, mobile, and API platforms. This role involves designing, implementing, and executing test plans, both manually and through automated testing tools, to identify and address defects. The Quality Analyst will also be proficient in database testing, ensuring the integrity and reliability of data interactions within the system Roles & Responsibilities: Test Planning and Design: Develop comprehensive test plans based on project specifications. Design and document test cases for web, mobile, API, and database testing. Collaborate with development teams to understand system requirements. Automation Testing: Develop and maintain automated test scripts using industry-standard tools (e.g. Selenium, Appium). Execute automated test suites and analyze results. Identify opportunities for test automation and implement efficient testing strategies. Manual Testing: Execute manual test cases for functional, regression, and performance testing. Document and report defects, providing detailed information for developers. Conduct exploratory testing to identify unforeseen issues. Web, Mobile, and API Testing: Perform end-to-end testing of web and mobile applications. Validate API functionality and integration points. Ensure compatibility across different browsers and mobile devices. Continuous Integration: Design, implement and maintain CI pipelines for automated testing and deployment Integrate automated tests into CI workflows to enable early detection of defects Continuously assess and optimise CI processes for speed, efficiency and reliability Database Testing: Develop and execute SQL queries to validate data integrity. Verify data transformations and migrations. Identify and address performance issues related to database interactions. Collaboration: Work closely with developers, product managers, and other stakeholders to understand requirements and user stories. Participate in agile ceremonies, providing input on quality-related aspects. Test Documentation: Maintain detailed and organized documentation of test cases, results, and issues. Create and update testing documentation as the application evolves. Educational Qualification (Fulltime): Bachelor of Technology (B.Tech) / Bachelor of Science (B.Sc) / Master of Science (M.Sc) /Master of Technology (M.Tech) / Bachelor of Computer Applications (BCA) / Master of Computer Applications (MCA) Experience: 5-10 Years Qualification : Bachelor of Technology (B.Tech) / Bachelor of Science (B.Sc) / Master of Science (M.Sc) /Master of Technology (M.Tech) / Bachelor of Computer Applications (BCA) / Master of Computer Applications (MCA)

Description: Senior Test Engineer - Product/Platform Technology About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: Gartner is looking for a well-rounded and motivated test engineer to join its Product/Platform technology team which is responsible for testing web-based applications and integrations to support its continuous delivery. What you will do: Design, Plan, test and automate software to manage testing activities of products being developed as part of software cycle. Provide inputs on high-level test scenarios, challenges, risks, resources, test estimates, etc., during planning meetings. Scopes and creates quality assurance plans, data, procedures, and scripts. Contributes to management reporting including appropriate test metrics on planning, defects, and execution. Work with technical leaders, architects, and team to understand new product requirements. Co-ordinate work on multiple phases of a project and/or projects of moderate scope or possibly in more complex assignments. Works on quality assurance projects using available test frameworks and tools and establishing plans for projects with on-time and on-budget project goals. Own the test specification, test strategy, test planning and automation for the scrums. Provide overall long-term strategy for automated testing of applications. Mentor and coaches QA team members and contribute to a high performing team continuously. Drive s innovation and integration of new technologies into projects and activities in the software test architecture. Own the automation strategy, build automation libraries, tools required, simulate user stories, and utilize existing tools wherever possible as a part of new feature testing or as a part of the sustaining process for released/deployed software. Ensure compliance with testing best practices and standards. Provide process guidance and governance as it relates to the testing of the software products. Should be detail oriented and acting as a leader. What you will need: Strong IT professional with 7-9 years of experience in testing applications via both manual and automated tests with minimum 5-6 years of experience in designing automation platforms and writing automated tests. The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability. Must have: 7+ years experience in an IT or Business environment testing highly scalable applications with strong experience in designing automation platforms and writing automated tests. Fluent in Selenium and Cucumber. Strong in Java. Strong exposure to API testing tools (Ex: Postman, SOAPUI) that require coding skills to create tests. Able to independently support projects and work with various stakeholders. Have experience in Estimation, prioritization, and planning/coordination of testing activities in a Scrum environment. Who you are: Graduate/Post graduate in BE/Btech, ME/MTech or MCA is preferred. Excellent communication and prioritization skills. Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment. Owns success Takes responsibility for successful delivery of the solutions. Strong desire to improve upon their skills in software development/testing, frameworks, and technologies. Don t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles. At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Qualification : Graduate/Post graduate in BE/Btech, ME/MTech or MCA is preferred.

Description: Database Administrator (DBA) About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: The DBA will provide technical expertise in designing, managing, and administering databases in Cloud (AWS & Azure) and on-premises to meet the shifting organizational demands. You will engage in modernization activities to migrate databases to the cloud and will be part of automation efforts to enhance provisioning and operations of all types of datastores. What you will do: Ensure availability of critical database systems hosted on cloud and On-Premise. Manage the implementation, maintenance and enforcement of effective industry standard processes and policies across environments. Requirement gathering, end to end planning and implementation of projects related to data platform. Involved in the design process with DBA, Apps Dev, and other technical teams to implement solutions. Liaise with managers and staff of application and development teams to ensure consistent application of the tactical and strategic directions of Gartner. Meeting and exceeding SLA's/OLA's. Prepared for advancing technology. Support the tactical and strategic directions for Gartner's database infrastructure. Provide status reports to the higher management. Maintain Service Levels and department goals for problem resolution. Effective patch management and upgrade management. Works closely with other Cloud and Data Center Management staff to ensure departmental consistency. What you will need: Strong IT professional with 4+ yrs of experience in database management. The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability. Must have: 2-4 years of relevant hands-on experience in Postgres database management. Should have conceptual knowledge of AWS / Azure. Willingness to learn open source / other databases technologies. Open to learn DevOps tools for day-to-day operations. Who you are: Motivated, high-potential performer, with demonstrated ability to influence and lead. Strong communicator with excellent interpersonal skills. Able to solve complex problems and successfully manage ambiguity and unexpected change. Teachable and embracing of best practices and feedback as a means of continuous improvement. Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges. Don t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

Senior Technical Engineer EMCS Customer Projects Location: Chennai About the Role: We are looking for a Senior Technical Engineer to join Schneider Electric s Digital Power team, specializing in Energy Management and Control Systems (EMCS) for industries such as Oil & Gas, Electro Intensive, Energies, Power & Grid, Micro-Grid, and Transport. Based in Chennai, this role involves technical leadership, solution development, and project execution, working closely with internal teams, customers, and business leaders. Key Responsibilities: Technical Leadership & Execution: Lead EMCS automation engineering activities for complex projects. Provide technical solutions, innovation strategies, and execution plans. Ensure compliance with project objectives, timelines, and quality standards. Project Management & Risk Assessment: Analyze and identify risks and opportunities in project specifications during bidding and execution. Plan team activities based on workload and solution complexity. Support the Project Manager and Tendering team with technical insights. Team Development & Collaboration: Foster a culture of technical excellence and innovation within the team. Mentor and develop team members' technical competencies. Collaborate with internal and external stakeholders to drive successful project execution. Quality & Continuous Improvement: Ensure high technical quality and service levels for engineering documentation (network architecture, technical descriptions, BOM, etc.). Drive continuous improvement by setting productivity targets and implementing related actions. Ensure compliance with quality, safety, and environmental procedures. Required Skills & Competencies: Strong expertise in energy automation project execution. Leadership experience in team management and customer engagement. Deep understanding of the energy industry and automation solutions. Ability to identify and implement technical innovations. Excellent communication, problem-solving, and interpersonal skills. Highly self-motivated, proactive, and adaptable. Qualifications & Experience: Education: Bachelor s or Master s degree in Electrical/Electronics, Computer Science, or Instrumentation Engineering. Experience: 7-8 years in energy automation, project execution, and team leadership. Experience in customer management and stakeholder collaboration is a plus. Join Schneider Electric and be part of a team driving the future of energy automation! Qualification : Bachelors or Masters degree in Electrical/Electronics, Computer Science, or Instrumentation Engineering.

QA Testing Lead (ETL Testing) Role Overview We are seeking an experienced QA Testing Lead with expertise in ETL testing to ensure the accuracy, integrity, and performance of data processes. The ideal candidate should have team-handling experience, strong communication skills, and a solid understanding of data warehouse concepts. This role requires close collaboration with onshore and offshore teams to coordinate test strategies, perform data validations, and ensure seamless ETL testing execution. Key Responsibilities Test Strategy & Execution Review business requirements and prepare comprehensive test plans. Develop and execute ETL test cases, test scripts, and test plans. Perform data validations, reconciliations, and integrity checks. Ensure accurate data transformations, mappings, and loading processes. ETL Testing Expertise Conduct various types of ETL testing, including: Metadata Testing Data Completeness Testing Data Accuracy Testing Data Transformation Testing Data Quality Testing Initial/Incremental Load Testing Run SQL queries to verify data consistency between source and target systems. Work on dimensional modeling concepts (star schemas, snowflakes, dimensions, and facts). Team Coordination & Collaboration Lead onshore-offshore testing teams and ensure smooth project execution. Collaborate with data architects, developers, and business teams. Coordinate with stakeholders to provide timely status updates and solutions. Process Improvement & Reporting Ensure testing best practices, including automation where applicable. Prepare test reports, defect tracking, and performance analysis. Proactively identify, troubleshoot, and resolve testing challenges. Required Qualifications & Skills Technical Expertise: ETL testing experience in large-scale enterprise projects. Strong SQL skills for data validation and reconciliation. Hands-on experience in ETL tools (Informatica, Talend, DataStage, etc.). Familiarity with data warehousing concepts and dimensional modeling. Leadership & Coordination: Proven team-handling skills in an onshore-offshore model. Strong communication and stakeholder management abilities. Ability to work independently and drive testing initiatives. Domain Knowledge (Preferred): Experience in eCommerce, online shopping, sales, or retail domain. Apply Now & Join a High-Impact QA Team!

Job Overview As a Senior Process Analyst Order to Cash (O2C) at IBM Consulting, you will be responsible for managing accounts receivable processes such as posting and balancing daily cash applications, preparing journal entries, filing records, and performing general account reconciliations. This role offers the opportunity to work in a collaborative and dynamic environment, driving digital transformation using agile methodologies and AI-powered workflows. You'll work closely with clients across industries to enhance their hybrid cloud and AI journey. Key Responsibilities Receivables Management: Process and analyze accounts receivable, investigate entries, and handle audit preparation work. Cash Applications: Manage and balance daily cash applications, ensure proper allocation, and investigate unapplied payments. Direct Debit Operations: Handle Direct Debit runs, process rejections, and update Oracle systems as needed. Customer Interactions: Provide information regarding customer payments, refunds, and other accounts receivable questions. Adhere to SLAs: Ensure that all tasks are completed within the client-defined Service Level Agreements (SLAs) and timelines. Reporting & Analysis: Utilize reports to analyze account information, monitor customer account statuses, and improve cash application automation. Minimum Qualifications Education: Bachelor's Degree in Commerce, Accounting, or a related field. Experience: 3-6 years of experience in Order to Cash (O2C), with a solid understanding of accounting principles and accounts receivable processes. Hands-on experience in increasing cash application automation and reducing complexities across accounts. Proven experience in monitoring customer account statuses and cash application performance. Experience in collaborating with customers, sales teams, and finance functions to improve processes. Preferred Qualifications Education: Master's Degree in a relevant field. Experience: Proficiency in ERP Software: Experience using ERP systems (e.g., Oracle, SAP) as an end-user. Strong proficiency in MS Office applications for reporting and analysis. Ability to work under tight timelines and participate in change management initiatives. A team player who engages in team meetings and contributes to achieving business goals. Actively seeks opportunities for personal growth through educational workshops and publications. Why IBM Consulting? IBM Consulting offers a collaborative and innovative environment where curiosity and constant learning are encouraged. As a Senior Process Analyst, you will have the opportunity to work with leading visionaries in the industry, leveraging IBM's extensive technology platforms and strategic partner ecosystem. You will contribute to the hybrid cloud and AI transformation for top global companies and work on impactful, cutting-edge projects that accelerate meaningful change. Skills & Experience Technical Skills: Expertise in accounting and Order to Cash (O2C) processes. Strong problem-solving and analytical skills, with experience in automation and cash application processes. Ability to navigate ERP systems (Oracle, SAP) and MS Office tools for reporting. Communication & Collaboration: Excellent communication skills for interacting with clients and cross-functional teams. Experience working under pressure to meet business objectives and deadlines. This Role Offers The chance to work in a client-facing role that directly impacts digital transformation. The opportunity to drive process improvement and automation in the Order to Cash cycle. A supportive mentorship environment that encourages continuous learning and personal growth.

Job Title: Lead Consultant - HyperAutomation Career Level - E Introduction to role ECS is a global Centre for Enablement supporting AstraZeneca (AZ) business owners with multiple scalable solutions. ECS includes nearly 800 staff spread across 6 countries and capabilities in scope critical to how AZ builds, tests, and supports IT platforms and products of the future. The core IT capabilities within ECS scope include HyperAutomation (RPA / OpenAI / Low-Code No-Code/ Process-mining technologies), Software Quality & Testing, Extended Reality including AR/VR, Software Engineering, and Cross-functional Enterprise Software Platforms (Service Now, SalesForce). Accountabilities The Solution Architect of Software Engineering domain will work closely with the Head of Architecture (ECS), ECS projects teams, stakeholders across AZ and is accountable for design of software artifacts across ECS in compliance to global AZ enterprise standards, ensuring holistic Business, Application, Information, and Infrastructure architecture for components with ECS. The Solution Architect ensures that AZ technical solutions are delivered to AZ defined reference architecture and technology standards. The role will ensure that common architecture decisions are implemented consistently across the business and IT. The role will provide Information Technology architectural expertise and technical direction to system development and integration projects. The Architect will work on architectures for business solutions and will specialize in at least one architecture domain aligned domain for this role being Software Engineering. To be successful in this role the candidate needs to be an experienced solution architect who enjoys working in a fast-paced environment and a global team. The ability to work and communicate with senior business stakeholders to understand their goals, capabilities needed, and requirements and to translate these into comprehensive solution blueprints is essential. A clear, logical style, an ability to document solution architecture and key design decisions in a blueprint, and to work closely with business analysts and project managers is crucial. Essential Skills/Experience Relevant technical degree or equivalent. Proven skills and experience being a solution architect on projects and programmes. Proven development/design experience in Microsoft Power Platform. Expertise in following technologies: Microsoft Power Platform. Dynamics 365 customer engagement apps. Experience in one of the following technologies: Automation Anywhere. UI Path. Experience in more than one programming language (Java/Javascript/Python). Experience of developing innovative solutions, blueprints and standards for solution design. Experience implementing and maintaining business solution architectures under any formal framework for their domain of architecture. Experience of developing and managing relationships with 3rd party suppliers. Excellent analytical skills. Excellent communication, facilitation and relationship management skills. Strong networking skills with good internal/external links. Evidence of shaping innovative solutions that have a major impact within the business area and organisation. Awareness of developments in the marketplace for potential impact to AZ / ECS IT. Excellent business acumen and strong knowledge of manufacturing business processes. Demonstrated initiative, strong customer orientation, and cross-cultural working. Desirable Skills/Experience N/A When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, our work has a direct impact on patients by transforming our ability to develop life-changing medicines. We empower the business to perform at its peak by combining cutting-edge science with leading digital technology platforms and data. Join us at a crucial stage of our journey in becoming a digital and data-led enterprise. Make the impossible possible by building partnerships and ecosystems, creating new ways of working, and driving scale and speed to deliver exponential growth. With a dynamic environment that encourages innovation, there are countless opportunities to learn, grow, and make a meaningful impact. AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Role: Digital Marketing Executive Experience Required: 3 5 Years Location: Chennai Job Description: We are looking for a highly motivated and skilled Digital Marketing Executive to join our team in Chennai. The ideal candidate will have hands-on experience in managing and optimizing a variety of digital campaigns across multiple channels. Key Responsibilities: Plan and execute digital marketing campaigns, including email, social media, SEO/SEM, and display advertising. Build, manage, and grow the company s presence across social media platforms. Analyze campaign performance data to identify trends and insights, and optimize strategies accordingly. Develop innovative and creative growth strategies that align with business goals. Collaborate with internal teams to design and create landing pages that enhance the user experience. Improve user journeys and optimize conversion points throughout digital channels. Ensure digital strategies are aligned with the overall goals and KPIs of the organization. Continuously research and adopt emerging digital marketing tools and technologies. Key Skills & Requirements: 3 5 years of proven experience in digital marketing. Demonstrated success managing SEO/SEM, email, social media, and display advertising campaigns. Strong creative thinking and the ability to design campaigns that captivate and convert. Proficiency in creating and optimizing landing pages and user funnels. In-depth knowledge of Google Ads (AdWords) campaign creation and optimization. Hands-on experience with HTML, CSS, WordPress, and JavaScript. Strong analytical skills and a data-driven approach to decision-making. Up-to-date with the latest digital marketing trends, tools, and best practices. Familiarity with ad-serving technologies and platforms.

Job Title: Senior Manager Consumer Durables Location: Chennai Job Type: Full-Time | Permanent Job Purpose: To support the Consumer Durable (CD) business by monitoring key performance indicators, coordinating with field teams, managing incentives, ensuring adherence to hygiene standards, and driving automation projects. The role aims to optimize operational efficiency and help achieve business growth targets. Key Responsibilities: Track and analyze daily performance metrics for the Consumer Durables business; provide actionable insights to Product and Leadership teams. Collaborate with Field Teams to manage Field Officer (FO) mapping and ensure targets align with the Annual Operating Plan (AOP). Monitor compliance with hygiene parameters such as eKYC, eMandate registrations, and incentive disbursement processes including Field Executive Monthly Incentives (FEMI) and Semi-Annual Executive Monthly Incentives (SEMI). Lead the preparation of field team incentive calculations (maker), coordinating with HR for validation and payouts (checker). Design and implement contests and incentive programs for field teams, particularly during peak seasons like Summer and SON (September November), to drive business momentum. Work closely with the Business Intelligence (BI) team to support and contribute to the development of Tableau dashboards and automate MIS reporting. Qualifications & Experience: Graduate or Postgraduate degree in Business Administration, Finance, or related fields. Minimum 6 years of experience in Sales Operations, Business Support, or Product roles, preferably in the NBFC or Consumer Durables finance sector. Functional Competencies: Strong analytical skills with the ability to interpret and translate complex data into business insights. Excellent communication and interpersonal skills for effective cross-functional collaboration. Experience in working closely with Field Teams and managing MIS and incentive-related functions. Behavioral Competencies: Sound decision-making skills backed by analysis and sound judgment. Strong presentation and articulation abilities. High attention to detail and ability to manage multiple tasks under pressure. Qualification : Graduate or Postgraduate degree in Business Administration, Finance, or related fields