B2B B2C Solutions Jobs in Mumbai

Customer-Centric Market Research & Customer Success Internship Location: Mumbai Have you ever wondered what customers truly want and what influences their choice of one brand over another? At ePayLater, we go beyond assumptions. We engage directly with real customers, gather first-hand insights from the market, and convert those insights into meaningful product and business impact. This internship offers a unique opportunity to work at the intersection of fintech, market research, and customer success, giving you direct exposure to retailers, distributors, and small businesses. Your insights will actively contribute to how we build, position, and evolve our products. What You ll Work On Understand Customer Behavior: Analyze merchant needs, payment patterns, and digital credit usage. Identify Market Gaps: Discover unmet needs and areas where current solutions fall short. Competitive Insights: Capture customer perceptions of competitors and identify opportunities for differentiation. Customer Acquisition & Onboarding: Introduce potential customers to ePayLater s offerings and support onboarding. Insight Sharing: Convert on-ground conversations into actionable insights for product, sales, and strategy teams. How You ll Do It Conduct one-on-one field visits with merchants and small businesses. Run quick surveys and in-depth interviews. Map competitor offerings and customer sentiment. Participate in focus group discussions where applicable. Prepare daily reports highlighting insights, challenges, and key learnings. What You ll Gain Hands-on exposure to go-to-market strategy, market research, and sales execution. Deep understanding of customer psychology and B2B decision-making. Opportunity to influence real product and customer experience decisions. Internship certification and performance-based recommendation. A whole new perspective on India s retail ecosystem. B-school students or graduates interested in sales, marketing, market research, or customer strategy. Self-driven individuals comfortable working in dynamic, on-ground environments. Strong communicators who enjoy interacting with people. Curious thinkers who ask the right questions and dig deep for insights.

Customer Success Manager L-1 Location: Mumbai Department: Marketing & Sales About the Role Eshopbox is looking for a dynamic and customer-focused Customer Success Manager L-1. At Eshopbox, our success is tied to our customers' success. We need a proactive leader who is passionate about driving customer adoption, satisfaction, and long-term relationships. You will guide customers to achieve their desired outcomes, ensuring retention and identifying opportunities for growth and renewal. Key Responsibilities Ensure smooth onboarding for new customers, helping them get started with the platform. Define and enhance customer journeys, ensuring a seamless and valuable experience. Collect and provide actionable feedback between departments (Sales, Support, Product) to enhance the customer experience. Advocate for and foster a company-wide culture centered around customer success. Showcase newly released features and help customers maximize the value of relevant functionalities. Conduct in-depth analysis of customer operations, offering tailored suggestions for e-commerce strategies. Identify upsell opportunities and ensure timely renewals by maintaining strong relationships. Lead monthly business reviews with customers to track progress and address concerns. Handle customer escalations with urgency and resource mobilization for quick resolution. What You ll Need 3-5 years in a Customer Success role within B2B e-commerce or SaaS industries (preferred). Experience working with C-level executives and understanding their business needs. Strong ability to understand business challenges and effectively communicate solutions. Knowledge of calculating Net Churn and Logo Churn and taking proactive actions. Process-oriented with strong analytical skills to drive improvements. Experience in client onboarding and customer success in a fast-paced environment. Exposure to the e-commerce or internet sector is a plus. Excellent verbal and written communication skills.

Tele Sales Executive Experience: 0 - 6 Months Education: HSC Location: Mumbai About the Role We are looking for a highly motivated Tele Sales Executive to join our team in Mumbai. As a key member of our sales team, you will play a vital role in reaching out to potential clients, promoting our products and services, and generating valuable leads. This role offers an excellent opportunity to develop your sales skills and grow in a dynamic and fast-paced environment. Key Responsibilities Outbound Calls: Initiate outbound calls to prospective clients or customers to promote products, services, and special offers. Customer Interaction: Engage in meaningful conversations with customers, addressing their inquiries, providing accurate product information, and resolving issues effectively. Lead Generation: Identify and qualify potential leads by gathering relevant customer information and updating databases for follow-up actions. Record Keeping: Maintain detailed and accurate records of calls, customer interactions, and feedback to ensure proper follow-up and lead management. Follow-Up: Conduct follow-up calls to ensure customer satisfaction, address additional inquiries, and nurture leads for future business opportunities. Skills Required Excel Skills: Proficient in Microsoft Excel to manage data, track calls, and organize information efficiently. Communication Skills: Clear, persuasive verbal communication abilities to effectively engage with customers and promote products or services. Listening Skills: Active listening skills to understand customer needs and provide appropriate solutions. Organization & Time Management: Strong organizational and time management skills to handle multiple calls and tasks efficiently. Opportunity to develop your sales skills in a fast-paced environment. Supportive team culture with ongoing training and career growth opportunities. Competitive salary with performance-based incentives.

Product Marketing Manager Location: Mumbai Department: Business Development About the Role We re looking for a detail-oriented and strategic Product Marketing Manager to join our growing team in Mumbai. In this role, you ll shape how our product suite is perceived by customers, prospects, and partners. You will own the narrative from positioning and messaging to go-to-market (GTM) execution and sales enablement playing a key role in driving product adoption and market success. This is a high-impact opportunity to work cross-functionally with product, marketing, sales, and customer success teams to tell compelling stories, launch powerful campaigns, and enable growth in a fast-paced enterprise SaaS environment. What You ll Be Responsible For Positioning & Messaging Develop clear, differentiated, and compelling messaging that resonates with target personas and sets our products apart in the market. Feature Launches & Amplification Own the GTM strategy for new features and product launches, ensuring sustained visibility and customer engagement. Content & Collateral Creation Craft high-impact content for landing pages, ad campaigns, website, product brochures, and more translating product value into customer language. Cross-Functional Collaboration Work closely with product, marketing, sales, and customer success teams to align messaging and marketing initiatives with business objectives. Market & Customer Intelligence Stay ahead of industry trends, competitors, and customer needs. Translate insights into actionable intelligence and sales tools. Sales Enablement Equip the sales team with persona-based pitches, playbooks, sales decks, competitive battle cards, and product training that drive conversions. Thought Leadership & Evangelism Represent the company as a product evangelist, both internally and externally. Serve as a go-to spokesperson and thought leader in relevant forums. Campaign Execution Plan, execute, and optimize marketing programs that contribute to pipeline growth for both new and expansion business. What You Bring Education MBA or equivalent degree in Marketing. Experience 6 8 years in B2B marketing, ideally within enterprise SaaS. Proven experience in content development, GTM strategy, and sales enablement. Skills Exceptional written and verbal communication. Ability to simplify complex products into easily digestible messaging. Proficiency in CRM and marketing automation platforms (HubSpot, Zoho preferred). Strong analytical skills with a data-driven approach to marketing decisions. Ability to influence without authority in a matrixed organization. Comfortable engaging with senior stakeholders and cross-functional teams. We thought you d never ask! In addition to a competitive salary and flexible working hours, here s what makes Tanla a great place to grow: Challenging, High-Impact Work: Solve real-world problems in a fast-evolving telecom and CPaaS ecosystem you ll never have a boring day. Innovative Culture: Work in a product-first, action-oriented environment that values curiosity, ownership, and continuous learning. World-Class Team: Collaborate with smart, driven professionals who thrive on solving complex problems. We re an equal opportunity employer with a bias for action and a love for innovation. Qualification : MBA or equivalent degree in Marketing

Job Title: Content Writer Location: Mumbai Experience: 1 5 Years Education: Bachelor s degree in Journalism, English, Marketing, Communications, or a related field Position Overview: We are looking for a creative and detail-oriented Content Writer to join our team in Mumbai. The ideal candidate has a passion for storytelling, a knack for writing engaging content across various formats, and a solid understanding of SEO and content marketing trends. This role will contribute directly to our brand voice, audience engagement, and overall content strategy. Key Responsibilities: Write high-quality, SEO-optimized content for website pages, blogs, and articles Create compelling copy for marketing materials including brochures, emails, leaflets, social media posts, print ads, and other collateral Draft thought leadership content for LinkedIn posts and long-form articles, tailored to industry trends and audience engagement Conduct in-depth industry research to ensure accuracy and value in every piece of content Collaborate with the marketing and leadership teams to align content strategies with business goals Ensure all content maintains a consistent tone, voice, and style that aligns with brand guidelines Edit and proofread content to ensure clarity, grammar, and readability Stay up to date with the latest content marketing, SEO, and social media best practices Qualifications & Skills: Proven experience as a Content Writer, Copywriter, or similar role Excellent writing, editing, and proofreading skills in English Strong ability to craft engaging, thought leadership content for platforms like LinkedIn Solid research capabilities and attention to factual accuracy Familiarity with SEO principles, including keyword research and on-page optimization Ability to manage multiple projects and meet deadlines in a fast-paced environment Creativity, attention to detail, and a strong storytelling mindset Preferred: Experience in writing for B2B or tech-driven industries Familiarity with content tools like Grammarly, SEMrush, Surfer SEO, or WordPress Understanding of content performance metrics and analytics tools Qualification : Bachelors degree in Journalism, English, Marketing, Communications, or a related field

Position: Assistant Manager Product Strategy Employment Type: Full-Time Department: Product Strategy Team Location: Mumbai About TimesPro TimesPro, an award-winning Higher EdTech initiative of the Times of India Group, is committed to delivering Education 4.0 learner-centric, industry-relevant, role-specific, and technology-enabled learning. Founded in 2013, TimesPro serves aspiring professionals across industries and age groups through: Early Career Programs in BFSI, e-commerce, and technology Executive Education in partnership with top Indian and global institutions Enterprise Solutions for organizational learning and development Role Overview We are looking for a highly motivated and analytical Assistant Manager Product Strategy to join our growing Product Strategy team. This role is ideal for someone with a strategic mindset, a data-driven approach, and hands-on experience managing digital products throughout their lifecycle. You ll work closely with a high-caliber team of professionals from IIT, IIM, LSE, and top-tier MNCs. This is a great opportunity to contribute meaningfully to product development, learn continuously, and grow with an innovative EdTech organization. Key Responsibilities Customer & Market Insight: Identify customer needs and market trends to generate product ideas that increase market share and enhance user experience. Research & Analysis: Conduct market, customer, and competitive research to gather insights for strategic decision-making. Product Lifecycle Management: Lead product planning, positioning, development, launch, and review ensuring alignment with business goals. Cross-functional Collaboration: Work with engineering, content, operations, marketing, and sales teams to bring products to life and ensure continuous improvement. Strategic Documentation: Maintain comprehensive documentation including business cases, use cases, learner feedback, and audit findings. Competitive Benchmarking: Analyze competitor offerings and identify differentiation opportunities to inform product enhancements. Trend Forecasting: Monitor emerging trends to inform long-term product strategy. Team Management: Build and lead a small, efficient team to support product strategy and execution. Skills & Abilities: Proven experience managing B2C digital products. Strong understanding of the full product lifecycle. Proficiency in product and project management tools. Analytical mindset with excellent problem-solving skills. Comfortable with both strategic thinking and hands-on execution. Strong collaboration skills in a matrix environment. Excellent verbal and written communication skills. Highly proficient in Excel and AI tools. Education & Experience: Bachelor's or Master s degree in Computer Science, Engineering, Business, or a related field (Premier institute preferred). Minimum 5 years of experience in Product Management or Strategy. Experience in EdTech is a strong plus. Reporting To: Product Manager Product Strategy Qualification : Bachelor's or Masters degree in Computer Science, Engineering, Business, or a related field (Premier institute preferred)

Job Title: Senior Director Product Marketing Location: Mumbai Department: Marketing Type: Full-Time About the Role We re looking for a visionary and strategic Senior Director of Product Marketing to lead the positioning, narrative, and go-to-market strategy for our suite of customer engagement solutions. In this leadership role, you ll be at the heart of our product growth engine bridging Product, Sales, Marketing, and Customer Success to deliver compelling messaging, drive product-market fit, and enable high-impact launches. You will lead a high-performing team responsible for crafting differentiated messaging, enabling field success, delivering competitive intelligence, and influencing both the market and the product roadmap. This is an exceptional opportunity for a marketing leader who thrives at the intersection of storytelling, strategy, and execution in a fast-paced, global SaaS environment. Key Responsibilities Product Positioning & Messaging Define and evolve a compelling product narrative aligned with our company s mission and vision. Create differentiated messaging and value propositions tailored for enterprise buyers across verticals (BFSI, eCommerce, OTT, Telecom, etc.). Ensure consistency and clarity across all customer touchpoints website, campaigns, sales collateral, PR, and analyst interactions. Go-to-Market Strategy (GTM) Own the end-to-end GTM strategy for product launches and key initiatives in collaboration with Product, Sales, and Customer Success. Establish GTM metrics, orchestrate cross-functional execution, and iterate based on feedback and performance. Competitive & Market Intelligence Lead market research and competitive analysis to inform positioning, product development, and sales strategies. Develop battle cards, market landscapes, win/loss analysis, and actionable insights to strengthen GTM execution. Sales & Field Enablement Partner closely with Sales to develop impactful sales tools including decks, demos, messaging frameworks, and objection handling content. Design and lead training programs for Sales, BDRs, and channel partners to ensure message alignment and field readiness. Customer & Market Insights Drive customer advocacy initiatives case studies, testimonials, reviews, and reference programs. Facilitate customer advisory boards, surveys, and interviews to uncover needs, validate direction, and capture market trends. Translate insights into strategic recommendations for Product and Marketing. Analyst & Influencer Relations Build and nurture relationships with key industry analysts (e.g., Gartner, Forrester, G2). Manage strategic briefings and secure positioning in relevant industry reports and rankings. Must-Have Qualifications 12+ years of experience in B2B enterprise software marketing, with significant leadership in product marketing. Proven success in launching and scaling enterprise-grade SaaS products. Deep domain expertise in customer engagement, marketing tech, or adjacent SaaS categories. Strong storytelling and messaging skills with executive-level communication and presence. Analytical and data-driven mindset with the ability to translate insights into strategy. Experience building and leading global product marketing teams. MBA from a Tier-1 business school or equivalent leadership experience. Preferred Qualifications Experience working with analyst relations and influencing market perception. Background in hypergrowth, venture-backed SaaS companies is a plus. Familiarity with product-led growth (PLG) and account-based marketing (ABM) strategies. Be part of a patent-backed product portfolio with 11 proprietary technologies delivering real innovation in customer engagement. Play a key role in shaping the future of mobile-first engagement platforms reaching 3+ billion devices and processing 30+ billion events daily. Thrive in a culture of ownership, curiosity, and growth, with global impact. Enjoy comprehensive Full-Spectrum Benefits, support programs, and a work environment designed to help you succeed and grow. Qualification : MBA from a Tier-1 business school or equivalent leadership experience

Job Title: Corporate Sales Senior Business Development Executive (BDE) Location: Mumbai Employment Type: Full-Time Experience: 2 4 years Qualification: Graduation Preferred Industries: FMCG, Writing Instruments, FMCD About the Role We are looking for a driven and results-oriented Senior BDE with strong experience in institutional, B2B, and corporate sales. The ideal candidate will possess an aggressive yet positive approach, excellent persuasion skills, and a proven track record of generating business opportunities and managing client relationships effectively. Key Requirements Experience in Institutional Sales, B2B Sales, and Corporate Sales environments. Strong skills in data mining to identify potential leads and market opportunities. Proficiency in cold calling to initiate client contact and generate interest. Conduct client meetings to understand requirements and present suitable solutions. Manage and nurture the enquiry funnel to maximize conversion rates. Drive business development efforts to expand client base and achieve sales targets. Ideal Candidate Profile Aggressive, persuasive, and results-driven with a positive attitude. Excellent communication and negotiation skills. Ability to work independently and as part of a team in a fast-paced sales environment. Strong interpersonal skills with the ability to build and maintain client relationships. Qualification : Graduation

Digital Marketing Lead Reporting To: Head of Marketing Department: Marketing Location: Mumbai Key Objective of the Role Lead the digital marketing function across platforms and business lines. Collaborate with cross-functional teams including business units, contact center, and tech to strengthen internal capabilities and drive growth. Use data-driven strategies to increase website traffic, enhance visibility, and continuously optimize performance through innovation and insight. Key Responsibilities Digital Strategy & Execution Develop and execute comprehensive digital marketing strategies aligned with both B2B and B2C business goals. Campaign Management Plan, implement, and optimize campaigns across key paid media platforms (Google Ads, Meta, LinkedIn, etc.), focusing on ROI and lead generation through full-funnel journeys. SEO/SEM Leadership Design and lead SEO and SEM strategies to boost organic visibility, improve keyword rankings, and drive quality traffic. Team Leadership & Development Mentor and manage a team of digital marketers, performance marketers, and data analysts fostering growth, collaboration, and performance excellence. Budget & Performance Management Manage digital marketing budgets, monitor KPIs, and report on campaign performance to identify opportunities for scale and efficiency. Stakeholder Collaboration Work closely with the leadership team to align digital marketing efforts with broader business objectives. Lead Funnel Optimization Partner with the contact center team to analyze the lead funnel, gather insights, and implement data-backed improvements. Trend Monitoring & Innovation Stay updated on industry trends, algorithm changes, and emerging digital tools to ensure competitive advantage. Marketing Automation & CRM Drive implementation of marketing automation solutions and CRM system integrations to streamline marketing workflows. Role Requirements Education Bachelor s or Master s degree in Marketing, Communications, or a related field. Experience 9 10 years of hands-on experience in digital marketing with a strong background in performance marketing and strategic planning. Technical Skills Deep knowledge of SEO, SEM, paid media, CRM automation, and performance marketing. Proficiency in Google Ads, Meta Ads, LinkedIn Campaign Manager, and analytics/reporting tools. Strong analytical mindset with the ability to interpret data into actionable insights. Skilled in building reports and delivering high-impact presentations. Behavioral Competencies Leadership Analytical Thinking Problem Solving (Digital-first) Customer Obsession Excellent Communication High Attention to Detail Adaptability and Agility Qualification : Bachelors or Masters degree in Marketing, Communications, or a related field

Group Product Manager Location: Mumbai Hiring Partner: PSS Client: Leading Indian Pharmaceutical Company with Global Presence About the Client: PSS has been exclusively retained to hire a Group Product Manager (GPM) for a top-tier Indian pharmaceutical company known for its strong global operations and leadership in key therapeutic areas. The organization is recognized for innovation, market reach, and a strong portfolio of specialty and branded generics. Job Purpose: The Group Product Manager will play a pivotal role in driving strategic marketing initiatives and life cycle management for a portfolio of brands within the Ortho and Pain Management segment. This role demands close collaboration with cross-functional teams, including sales, medical affairs, regulatory, market access, and global brand teams to ensure commercial success. Key Responsibilities: Strategic Planning & Execution Lead development and implementation of short- and long-term brand strategies aligned with business objectives Drive portfolio growth through profitability, market share expansion, and revenue optimization Partner with Business Unit Heads and Sales Leaders to align marketing strategies with business goals Product Life Cycle Management Own end-to-end Product Life Cycle (PLC) planning and execution Identify growth opportunities across brand maturity stages and proactively mitigate risks Marketing & Promotions Design and execute marketing campaigns, promotional strategies, and communication materials Ensure alignment of campaigns with consumer insights, therapy needs, and market dynamics Lead content development for sales aids, brochures, digital assets, and event collaterals Market Intelligence & Research Conduct primary and secondary research to gather actionable market insights Maintain strong relationships with Key Opinion Leaders (KOLs), prescribers, and advisory boards Use insights to influence brand strategy and stakeholder engagement Stakeholder Engagement & Thought Leadership Represent the company at conferences, congresses, and symposia, both national and international Organize and lead advisory boards, roundtables, and scientific forums Build and manage key relationships with medical professionals, formulary committees, and insurers Budgeting & Performance Tracking Joint ownership of brand budgets including A&P, events, digital, and content creation Track performance metrics, sales trends, and ROI for marketing initiatives Regularly report brand performance and recommend corrective actions Cross-Functional Collaboration Work closely with sales, medical, regulatory, market access, and global teams to ensure strategic alignment Collaborate with external vendors, creative agencies, and digital partners to deliver best-in-class execution Qualifications & Experience: Educational Background: B.Pharm or B.Sc. + MBA (Marketing or Pharma Management) Experience: Minimum of 8 years in pharmaceutical marketing, including significant experience in Ortho or Pain Management segments Proven track record in brand planning, market development, and lifecycle management Strong scientific acumen combined with strategic thinking Excellent communication, stakeholder engagement, and team leadership skills Join a market-leading pharma brand with global reach and high-growth products Influence therapy shaping initiatives in Ortho and Pain Management Be part of an agile and innovation-driven team Lead impactful strategies that improve patient outcomes while advancing your career Qualification : B.Pharm or B.Sc. + MBA (Marketing or Pharma Management)

Job Title: Sales Account Manager India Location: Mumbai, Maharashtra, India Travel Requirement: Up to 50% About BMC At BMC, trust isn t just a value it s a way of life. We re an award-winning, inclusive workplace where diversity thrives and innovation drives everything we do. We believe in giving back, supporting each other, and celebrating your success out loud. Our flexible work culture is built to help you balance your priorities and bring your best self to work every day. Our mission? To empower customers to evolve into Autonomous Digital Enterprises that are ready for the opportunities of tomorrow. The Opportunity We are looking for a high-energy, driven Sales Account Manager to join our team in India. In this role, you will manage a key territory, partnering with some of the region s most respected organizations to deliver BMC s world-class solutions. You ll design and execute a go-to-market strategy, build lasting customer relationships, and drive business growth all while working in a supportive, collaborative, and innovative environment. What You ll Be Doing Own the Territory: Manage your designated region and serve as the primary point of contact for your customers across the full sales cycle. Strategize for Success: Develop a comprehensive business plan for the year and detailed account plans for top customers, defining strategy, execution, and success metrics. Build Executive Relationships: Cultivate strong connections across both technical and executive levels (including CXOs) within customer organizations. Drive Customer Value: Collaborate closely with internal teams including product specialists, solution engineers, and leadership to deliver exceptional customer experiences. Lead with Integrity: Represent the BMC brand with professionalism, building trust with customers, partners, and colleagues. Resolve Escalations: Act as the escalation point for customer concerns and coordinate internal resources to ensure prompt resolution. Expand BMC s Presence: Identify and close new business opportunities to grow our footprint and reinforce our market leadership. What You ll Bring A proven track record in solution-based sales or account management Experience leading cross-functional teams and managing complex sales cycles Deep understanding of sales pipeline, customer engagement strategies, and the technology landscape Strong communication and relationship-building skills with the ability to influence at all levels A collaborative mindset, with a passion for learning and driving innovation A commitment to living BMC s core values in everything you do Over 6,000 employees worldwide and growing A supportive, empowering culture where your contributions are recognized A focus on professional development and global opportunities A workplace that values inclusion, diversity, and authenticity We encourage you to apply anyway. We re building a diverse team where unique perspectives help us thrive together. BMC Software is proud to be an equal opportunity employer.

Position: Program Manager Location: Mumbai, India About LRN: With a global presence across the US, EMEA, APAC, and Latin America, LRN supports over 2,500 organizations, including many of the world s most recognizable brands. Our solutions help companies navigate complex regulatory environments, translating core values into measurable behaviors and business practices that create lasting competitive advantage. About the Role: As a Program Manager (PGM) at LRN, you ll serve as a strategic delivery partner, ensuring the seamless execution of client contracts and long-term account success. You will act as the central liaison between internal teams and external stakeholders, overseeing project coordination, risk management, and service delivery for high-impact global clients. This role is ideal for someone who excels in cross-functional collaboration, thrives in a dynamic SaaS environment, and has a strong foundation in program or client management. Key Responsibilities: Client Success & Relationship Management: Ensure clients receive full value from their contractual entitlements Monitor delivery health, manage escalations, and proactively resolve issues Partner with Sales and Customer Success teams to identify upsell and growth opportunities Maintain high customer satisfaction through strategic roadmap oversight and engagement Program & Delivery Coordination: Serve as the operational hub across Sales, Delivery, Product, and Support teams Create and manage structured work plans with clear accountability Oversee deliverables and service-level agreements (SLAs) across internal teams Escalate and follow up on product-related issues with internal stakeholders Support effective triage and resolution of client support tickets Develop scalable delivery frameworks and contribute to program standardization Account Stabilization & Growth: Lead recovery initiatives for at-risk accounts (Red/Amber status) Collaborate with Sales and CSMs to ensure client retention and renewal readiness Facilitate solution design discussions aligned with client needs Client Communication & Advocacy: Act as the primary point of contact for all client delivery-related matters Advocate for client priorities internally and manage clear, consistent communication Represent client needs in operational and executive discussions Operational Excellence & Process Improvement: Identify workflow gaps and propose scalable, repeatable solutions Refine internal systems and processes within Bespoke and Professional Services Contribute to documentation, templates, and internal playbooks for consistency Core Activities: Monitor delivery progress against contract terms and timelines Coordinate cross-functional collaboration for service delivery Keep stakeholders updated on key milestones and project changes Ensure visibility into account updates for internal delivery teams and leadership Requirements: 8+ years of experience in program/project management or B2B client support 3 5 years of experience supporting sales teams in servicing enterprise clients Strong stakeholder engagement, communication, and conflict resolution skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to understand and translate technical information into client-facing language Strong organizational, problem-solving, and multitasking abilities Preferred Qualifications: Experience in a SaaS or eLearning environment Familiarity with Learning Management Systems (LMS) Background in ethics and compliance programs Proficiency in Japanese (JLPT N3 or above) is a plus Shift Requirements: Must be flexible to work rotational shifts, including night and early morning shifts to support global clients Why Join LRN: Work in a purpose-driven, inclusive environment Collaborate with global teams and Fortune 500 clients Make an impact through work that matters LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Executive/ Sr. Executive Marketing Data, Insights & Outreach Location: Mumbai Department: Marketing & Communication Reporting to: Head Marketing & Communication Objectives of the role: Assist in developing technical content for Marketing communications Becomes a Subject Matter expert from technical point of view for content Engaging with Existing and prospective Customers for Lead Generation Tele Calling and then meeting in person Liaison with sales for lead nurturing Primary Market Research via face-to-face meetings or tele calling Demonstrate Products & Solutions at customer site Data Generation, Cleaning & Maintenance Working with Various departments to source information regarding products, software, etc Build knowledge and education regularly through workshops, research, and seminars, and share best practices and local marketing tactics with team members Requirements: Experience of minimum 1 year of working in Marketing Department Acute eye for detailing Excellent Written and spoken English Education Bachelors of Engineering. MBA in Marketing will be an added advantage Skills: Good at Powerpoint presentations, Canva, other presentation tools Research Understanding Good with MS excel Good at using AI tools for rich media generation Perks: You will be a part of International Marketing Team. Opportunity to work with a company with an open-door policy Exposure to working in both Manufacturing & IT/Software set up at one go Exposure to International Marketing Working with a high-performance team Travel opportunity both in India & Abroad Educational Qualification: BE/ME/B.Tech/M.Tech/MCA / B. Pharm MBA in Marketing Desired Candidate Profile: Ability and capability to understand technicality of the product Keep abreast with the latest trends Good communication skills and be a team player Should be organised, motivated, self-driven and quick learner Good Analytical and problem solving skills Qualification : Bachelors of Engineering. MBA in Marketing will be an added advantage

Job Title: Sales and Lead Generation Specialist Location: Mumbai, Maharashtra, India Job Type: Full-Time Seniority Level: Mid-Level About Elchemy Elchemy is a tech-enabled cross-border specialty chemicals marketplace with a vision to become the world's largest distributor in this rapidly growing sector. The global specialty chemicals market is worth $800B and is forecasted to grow at a CAGR of 5.7%. However, the industry faces significant challenges, such as lack of transparency, excessive lead times, and quality uncertainty. Elchemy is changing the game by leveraging technology to create innovative solutions that address these pain points and drive efficiency in cross-border trade. In just over 20 months, we have scaled our operations across 32+ countries, formed strong partnerships with over 100+ suppliers and customers, and raised $7.5M+ in funding from top-tier investors, including InfoEdge Ventures and Prime Venture Partners. Join a dynamic team of rockstars and help us transform the specialty chemicals industry! Role Overview We are looking for a Sales and Lead Generation Specialist to drive business growth in the US market, specifically focusing on the Personal Care and Flavors & Fragrance industries. The role will be pivotal in generating high-quality leads, building relationships, and contributing to Elchemy's revenue growth. If you're passionate about sales and lead generation, and have a strategic mindset, this is the role for you. Key Responsibilities Lead Generation Strategy Develop and execute targeted lead generation strategies focused on the Personal Care and Flavors & Fragrance industries, ensuring consistent pipeline growth. Cold Calling & Email Campaigns Lead outbound lead generation efforts through cold calling, email marketing, and other forms of outreach to engage potential customers. Market Research Conduct thorough market research to identify new business opportunities and track emerging trends in the US market, staying ahead of the competition. Relationship Building Build and maintain strong relationships with leads, gaining an in-depth understanding of their needs to effectively position Elchemy s solutions. Collaboration with Cross-functional Teams Work closely with the sales, marketing, and other internal teams to ensure lead generation strategies align with global business goals. Pipeline Management Track and manage leads through CRM, providing regular updates on sales pipeline status, revenue forecasts, and conversion metrics. Performance Metrics & Strategy Implementation Set and achieve ambitious lead generation goals, continuously optimizing outreach strategies for maximum lead conversion. Sales & Marketing Strategy Execution Implement sales and marketing strategies aligned with global directives and industry standards to ensure continuous growth and revenue generation. Skills and Qualifications 3+ years of experience in sales and lead generation, with a proven track record in B2B sales. Experience in International Sales in the US market is highly preferred. Excellent verbal communication and presentation skills, with the ability to effectively engage with potential clients. Strong proficiency in Microsoft Excel and PowerPoint to track leads and build presentations. Ability to work in high-energy, fast-paced cross-functional teams, demonstrating an entrepreneurial mindset. Strong business acumen and a good professional network in the industry. Ability to set ambitious goals and thrive in a target-driven environment. Career Growth: Be a part of a rapidly growing company in an exciting, evolving industry. Impactful Work: Drive growth and make a tangible impact in the global specialty chemicals market. Collaborative Culture: Work with a team of industry experts and A-players. Competitive Compensation: Enjoy a competitive salary and benefits package. Dynamic Environment: Thrive in a fast-paced startup culture with the opportunity to innovate. Apply Now and contribute to shaping the future of global specialty chemicals distribution!

Job Title: Customer Success Manager Cybersecurity Location: Mumbai, Maharashtra, India Department: Customer Success | Full-Time About CloudSEK At CloudSEK, we re on a mission to build the world s fastest and most reliable AI-driven cybersecurity technology. Founded in 2015 and headquartered in Singapore, we ve grown rapidly to become one of India s most trusted cybersecurity product companies. Our proprietary AI and ML-powered platform offers real-time detection and resolution of digital threats across various internet sources. CloudSEK s product suite includes: XVigil: Digital Risk Protection Platform BeVigil: Attack Surface Monitoring Tool SVigil: Contextual AI for Supply Chain Risk Monitoring We re proud recipients of multiple accolades, including: NASSCOM-DSCI Security Product Company of the Year NetApp Excellerator s Best Growth Strategy Award $7M Series A funding led by MassMutual Ventures Join us as we redefine digital risk management across the globe. Role Overview: Customer Success Manager Cybersecurity We are looking for a Customer Success Manager (CSM) with a strong background in cybersecurity to manage strategic customer accounts and ensure they realize maximum value from CloudSEK s solutions. You ll be the primary point of contact for clients, combining your relationship management skills with technical cybersecurity expertise to deliver an outstanding customer experience and drive retention, engagement, and growth. Key Responsibilities Account Management Serve as the main liaison for a portfolio of strategic enterprise clients Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to align customer goals with product capabilities Visit clients at least twice a year to strengthen relationships and understand evolving cybersecurity needs Cybersecurity Expertise Provide expert insights on threat intelligence, data leak prevention, and digital risk protection Act as a trusted cybersecurity advisor, interpreting threat data generated by CloudSEK s platforms Work closely with client security teams to optimize product usage and threat response Customer Engagement Build strong relationships with key stakeholders including CXOs and CISOs Cultivate customer champions to support advocacy and referrals Deliver customized threat intelligence reports and collect feedback for continuous improvement Revenue Growth and Retention Identify upsell and cross-sell opportunities within assigned accounts Drive on-time subscription renewals and ensure Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) targets are met Support the sales team with referrals and client expansion strategies Product Adoption & Feedback Ensure 100% utilization of subscribed features and solutions Conduct regular configuration and usage reviews Gather client feedback and contribute to product roadmap planning Operational Excellence Maintain accurate account records using CRM tools Share knowledge internally through documentation, training, and internal presentations Ideal Candidate Profile 5+ years of experience in Customer Success, Account Management, or Cybersecurity consulting Strong understanding of cybersecurity principles, digital risk management, and threat intelligence Excellent communication and relationship management skills Proven track record in driving customer satisfaction, retention, and account growth Ability to manage multiple accounts and prioritize tasks effectively Tech-savvy, detail-oriented, and driven by customer outcomes Bonus Points If You Have Experience conducting onsite meetings and business reviews Knowledge of Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) metrics Experience analyzing cyber threats and delivering value-based recommendations Perks & Benefits at CloudSEK Competitive compensation and performance incentives Flexible working hours and a vibrant office culture Free food, unlimited snacks, and beverages Regular team events, music sessions, and creative showcases An opportunity to make a real-world impact in a fast-scaling cybersecurity company Join CloudSEK Empowering the Future of Cybersecurity If you're a customer-focused professional with a passion for cybersecurity and client success, we d love to meet you. At CloudSEK, your work will protect global digital assets while you grow with a world-class team. Apply now and be part of our journey to secure the digital world.

Job Title: Business Development (Enterprise Solutions Sales) Location: Mumbai (with potential for travel) No. of Vacancies: 1 Job Profile: As a Business Development professional in the Enterprise Solutions Sales team, you will be responsible for identifying and securing strategic partnerships that can drive both economic and strategic value for Coverfox. You will focus on pitching insurance solutions to both digital and non-digital partners. Your role will also include developing customized enterprise solutions that address clients infrastructure needs by leveraging technology and deep understanding of client requirements. Key Responsibilities: Identify and engage digital/non-digital partners whose interests align with Coverfox s business model, adding strategic and economic value. Develop and execute strategies for acquiring new business through both existing relationships and new pipeline development, with a focus on meeting financial and growth targets. Create and present tailored enterprise solutions for insurance infrastructure by understanding both technology potential and client-specific needs. Oversee the end-to-end integration of client/partner solutions into the Coverfox platform by collaborating with cross-functional teams, including marketing, technology, product, legal, and finance. Take full responsibility for account acquisition, onboarding, and management, which includes planning, projections, partner development, performance tracking, and enhancement. Manage partnership relationships and act as the central point of contact for all dealings, ensuring P&L goals are met through effective account management. Candidate Profile: Education: Graduate/Post Graduate with at least 8 years of hands-on experience in business development and sales, with a minimum of 4 years in enterprise sales. Experience: Proven experience in working with tech startups or product companies, with a strong understanding of SAAS-based solutions and end-to-end sales processes. Networking Skills: Strong affinity for networking and business development within digital industries, particularly engaging with C-suite executives. Industry Knowledge: Familiarity with digital products, blended opportunities, and the insurance regulatory framework (preferred). Stakeholder Management: Ability to effectively manage relationships with both internal and external stakeholders. Track Record: Proven success in building networks and partnerships with both digital and non-digital companies. What We Offer: A dynamic and fast-paced work environment where innovation and results are key. Opportunity to work with leading industry experts and grow in an expanding organization. A chance to contribute to the success and strategic growth of Coverfox. Qualification : Graduate/Post Graduate with at least 8 years of hands-on experience in business development and sales, with a minimum of 4 years in enterprise sales.

Position: Business Development Manager Department: Business Development / Sales Employment Type: Full-time, Permanent Role Category: B2B Sales Seasons Greetings from Swan Solutions! At Swan, we believe in taking on inspiring and challenging IT projects that fuel innovation, foster a fun work culture, and celebrate the people who bring ideas to life. Our open-door culture ensures that anyone with a great idea can voice it, with support from a team ready to turn it into reality. We are a group that is accountable, vibrant, independent, and impactful always learning and growing together. Mission of the Business Development Manager: Our goal is to double the company revenue by securing large, profitable contracts with industrial customers. This role involves setting up two teams: one focused on hunting new clients and the other on farming and nurturing existing accounts. Core Competencies Required: Knowledge: Strong understanding of IT infrastructure products and services. Ability to recommend and sell solutions effectively based on clients needs. Skills: Excellent communication and persuasion skills for closing deals. Strong coordination with customers and the in-house logistics team to ensure quality service delivery. Proficiency in both spoken and written English. Ability to work autonomously and efficiently coordinate efforts. Abilities: Ability to exceed sales targets and develop long-term relationships with clients. Presentable and confident in articulating ideas and communicating effectively to ensure target closures. Values: Swan upholds values of Equality, Empowerment, Integrity, Connectedness, and Agility. We are looking for candidates who align with and promote these values. Qualifications: Educational Qualifications: B.E / B.Sc IT / BCA / B. Tech / M.Tech MBA (Sales & Marketing) is preferred. Experience: Minimum 2-5 years in Business Development, with at least 2-3 years in IT Sales. Candidates with experience in selling capital goods or solutions from other industries, who are willing to transition to IT sales, are welcome to apply. Job Outcomes: Achieve and exceed the annual sales target. Independently generate new client leads. Meet or surpass yearly sales targets, with a minimum target of 20 Cr. Grow the customer base through successful acquisition of new clients. Close deals while ensuring healthy profitability and bottom-line results. Ensure high levels of customer satisfaction throughout the sales process and beyond.

Position: Enterprise Key Account Manager Location: Mumbai (Andheri Saki Naka) Industry: IT Relevant Experience: Minimum 7-10 Years (at least 3+ years in relevant experience) Employment Type: Full-time Work Environment: Hybrid (office and field sales) Travel Requirement: Estimated 60-80% of the time About Swan Solutions: Swan Solutions is a rapidly growing IT infrastructure services provider, generating over 500 Crore in revenue. Headquartered in Mumbai, Swan has been successfully serving the IT hardware and networking needs of BFSI, PSU, SMB, and corporate sectors for over 33 years. The company has forged partnerships with global technology leaders like HP, Cisco, Microsoft, Ice Warp, and Fluid AI. Our major clients include SBI, SBI MF, ICICI, and more. At Swan, we embrace innovation, celebrate creativity, and encourage a collaborative environment where every idea has the potential to drive change. We are a team that is accountable, vibrant, independent, and always willing to learn and grow together. Job Overview: We are looking for a dynamic and results-driven Enterprise Key Account Manager to join our team. This role will involve managing strategic sales initiatives, building strong relationships with enterprise clients, and driving the company s growth in the competitive IT solutions and services market. Key Responsibilities: Develop and implement comprehensive sales strategies to achieve monthly, quarterly, and annual revenue targets. Create and maintain sales forecasts, pipeline reports, and performance dashboards. Identify and pursue new business opportunities in the IT solutions and services sector. Build and maintain strong relationships with existing and potential enterprise clients. Collaborate with marketing, product, and delivery teams to align sales efforts with company objectives. Analyze market trends, competitive landscape, and customer needs to inform sales strategies. Manage and optimize the sales process, including lead generation, qualification, and conversion. Represent the company at industry conferences, networking events, and client meetings. Qualifications Required: Bachelor s degree in Business Administration, Marketing, Computer Science, or a related field. 7-10 years of progressive sales experience in IT solutions, services, or technology sectors. Proven track record of consistently meeting or exceeding sales targets. Strong understanding of enterprise IT solutions, cloud services, and digital transformation technologies. Excellent communication and interpersonal skills in English and Hindi. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales management software. Preferred Qualifications: Experience in B2B technology sales in the Indian market. Knowledge of emerging technologies like AI, cloud computing, and cybersecurity. Industry certifications in sales management or IT solutions. Key Skills: Strategic sales planning Client relationship management Negotiation and closing techniques Data-driven decision-making Solution-selling approach Cross-functional collaboration Compensation & Benefits: Variable Pay Components: Performance Bonus ranging from 100% to 400% of Fixed CTC, based on team sales performance. Opportunity to work in a dynamic and rapidly growing organization. Be a part of an innovative and vibrant culture that fosters creativity and teamwork. Competitive compensation structure with performance-based bonuses. Work in a hybrid environment with ample opportunities for travel and client interaction. If you re passionate about IT sales and eager to grow with a leading organization, we d love to hear from you! Qualification : Bachelors degree in Business Administration, Marketing, Computer Science, or a related field.

Position: Senior Sales Executive (PSU IT Solutions) Location: Mumbai, Delhi Employment Type: Full-Time, Permanent Mode of Work: Initial period WFH/Field work from their location (Except Mumbai Location) About Swan Solutions: Swan Solutions is a rapidly growing IT infrastructure service provider with a turnover of 500 Crore, headquartered in Mumbai. Founded 33 years ago by Mr. Mohammed Sutarwala, Swan has built a reputation in the IT hardware and networking space, offering solutions to BFSI, PSU, SMBs, and corporate houses. Swan partners with leading global companies like HP, Cisco, Microsoft, Ice Warp, and Fluid AI. Our key clients include SBI, SBI MF, and ICICI. Culture at Swan: Swan s culture fosters innovation, accountability, and collaboration. We take on inspiring IT projects, encourage creativity, and celebrate the people who make ideas come to life. Our open-door culture ensures everyone has the opportunity to contribute to the transformation of ideas into actionable solutions. Members of the Swan team are described as accountable, vibrant, independent, and impactful. Key Responsibilities: Business Development Identify and target potential PSU customers across various sectors such as energy, telecommunications, banking, and infrastructure. Develop and execute strategic sales plans to penetrate PSU market segments. Build and maintain strong relationships with key decision-makers in PSU organizations. Sales Strategy Conduct in-depth market research on PSU IT spending and technological requirements. Develop tailored IT solution proposals addressing the specific needs of PSU organizations. Create comprehensive presentation decks and technical documentation. Prepare competitive bid responses and ensure technical compliance with RFPs. Sales Execution Manage the entire sales cycle, from lead generation to contract closure. Negotiate complex, high-value IT solutions and service contracts. Develop and maintain a robust sales pipeline. Meet or exceed quarterly and annual sales targets. Collaborate with pre-sales and technical teams to design customized solutions. Customer Engagement Provide a consultative selling approach to understand PSU customers' digital transformation challenges. Conduct technical presentations and demonstrations. Offer post-sales support and ensure customer satisfaction. Manage long-term customer relationships and identify upselling opportunities. Compliance and Documentation Ensure compliance with government procurement guidelines and tender processes. Maintain accurate sales records and customer interaction documentation. Prepare detailed sales reports and forecasts. Navigate complex PSU procurement procedures. Tender and RFP Management Proactively track PSU tender and RFP opportunities across various sectors. Maintain a comprehensive database of upcoming and active tenders. Develop expertise in tender classification and evaluation criteria. Ensure strict adherence to government procurement guidelines and statutory compliance norms. Tender Response Strategy Analyze RFP/tender requirements and develop precise, compliant, and competitive tender responses. Coordinate with internal teams to craft technical specifications, pricing strategies, and bid documents. Prepare comprehensive bid documents that meet all technical, commercial, and legal requirements. Stakeholder Engagement Build and maintain relationships with PSU procurement departments and tender evaluation committees. Conduct follow-up and clarification meetings, and manage post-tender communication and negotiation processes. Competitive Intelligence Monitor competitor tender responses and analyze winning bid strategies. Stay updated on emerging technologies relevant to PSU procurement. Develop insights into PSU technological transformation priorities. Qualifications: Education: Bachelor s degree in Engineering, Computer Science, or Business Administration. Experience: 4-6 years of experience, with at least 3 years in enterprise IT sales, preferably with exposure to the PSU sector. Proven track record of successful B2G (Business to Government) sales. Strong understanding of IT infrastructure, cloud solutions, cybersecurity, and digital transformation technologies. Excellent communication and negotiation skills in English and Hindi. Required Skills: Deep knowledge of PSU procurement processes. Strong networking and relationship-building capabilities. Strategic thinking and solution-selling approach. Ability to work in a target-driven environment. Proficient in CRM tools and sales management software. Excellent written and verbal communication skills. Attention to detail, especially with tender specifications. Strong analytical and problem-solving capabilities. Ability to work under strict deadlines. Proficiency in preparing persuasive technical documentation. Technical Competencies: Extensive knowledge of government e-procurement portals (GeM, CPPP). Tender evaluation processes and bid management software. Experience in preparing technical and commercial bid proposals. Technology Focus Areas: IT Infrastructure Solutions Cloud Computing Cybersecurity Digital Transformation Technologies Enterprise Software Solutions Network and Communication Systems Key Performance Indicators (KPIs): Number of tenders participated in. Tender win rate. Total contract value of won tenders. Compliance score in tender submissions. Revenue generated through tender routes. Compensation: Performance Bonus: 100-300% of base salary (based on the number and value of tenders won). Qualification : Bachelors degree in Engineering, Computer Science, or Business Administration.

Job Overview: Account Executive at Google Company Overview: Google is a global leader in advertising solutions, offering cutting-edge products that help businesses of all sizes grow. The Google Customer Solutions (GCS) team is responsible for helping small and medium-sized businesses (SMBs) optimize their advertising strategies and drive long-term success. As an Account Executive, you ll play a pivotal role in shaping the business growth of Google s clients by offering personalized, data-driven solutions and building strong, trusted relationships. Responsibilities: Client Relationship Management Develop and maintain relationships with C-level executives of your assigned portfolio of clients, understanding their business needs and goals. Be a trusted consultant, offering strategic advice and actionable insights to help clients optimize their advertising investments. Strategic Advertising Solutions Anticipate how decisions are made at the executive level, uncover the business needs of customers, and design tailored strategies to help them achieve their advertising goals. Understand and leverage Google s full range of product offerings (including search, display, video, and mobile advertising) to create impactful advertising strategies that reach a wide audience. Business Growth & Planning Manage a portfolio of clients alongside account managers to consistently meet and exceed business objectives. Establish and execute multi-quarter plans for sustainable business growth. Regularly assess business drivers, identify opportunities for expansion, manage risks, and optimize the customer s advertising strategy for long-term success. Collaboration & Mentorship Collaborate closely with peers, account managers, and cross-functional teams to drive business growth. Coach colleagues and share best practices within the organization to elevate skills and foster customer success. Performance & Results Prioritize delivering an exceptional sales experience to customers, focusing on achieving both short-term goals and long-term growth. Review performance metrics, refine strategies as needed, and adjust based on ongoing insights and data. Qualifications: Minimum Qualifications: Bachelor s degree or equivalent practical experience. At least 5 years of experience in sales, advertising, or marketing. Preferred Qualifications: Strong knowledge of traditional and online marketing strategies, with a focus on digital advertising products. In-depth understanding of the local market with a sharp analytical skill set. Ability to think critically about complex issues and provide recommendations and actionable plans for business growth. Proven experience in managing multiple projects with a wide range of internal and external stakeholders. Demonstrated relationship-building skills, particularly with C-level executives. About the Role: As an Account Executive, you will serve as the primary point of contact for a set of Google s key clients. You will help them shape their advertising strategy to ensure they reach new customers, build long-term relationships, and grow their businesses. You will use your knowledge of digital advertising and market trends to identify and seize opportunities, driving the success of both Google and your clients. In this role, you will have the opportunity to make a direct impact on your client s growth by helping them optimize their advertising campaigns and strategies. You will work closely with internal teams and external clients to create tailored solutions that deliver outstanding results. If you re a results-driven individual with a passion for helping businesses grow, this role offers an exciting opportunity to influence the success of SMBs worldwide through Google s powerful advertising solutions. Apply Now and take the next step in your sales career with Google! Qualification : Bachelors degree or equivalent practical experience.