Back Office Operations Jobs in Chennai

118 Jobs Found

ZE

Specialist - Banking Operations

Zeta

3-5 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Specialist Banking Operations (Disputes & Chargebacks) Location: Chennai Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company redefining how banks and fintechs build and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta offers the industry s first fully cloud-native, API-driven banking stack Zeta Tachyon supporting issuance, processing, core banking, lending, fraud & risk, and more, all from a single vendor platform. With over 15 million cards issued globally, Zeta is transforming customer experiences for leading banks and fintechs across global markets. Zeta Tachyon enables: Digital-first cardholder experiences Native embeddable banking support Hyper-personalized card programs Rapid product configuration and launch Real-time innovation via APIs and event streams Next-gen back-office and compliance capabilities Zeta has a global team of 1700+ employees, 70% of whom are in R&D. In 2021, Zeta raised $280 million at a $1.5 billion valuation, backed by SoftBank, Mastercard, and other top investors. About the Role: We re hiring a Cards Dispute & Chargeback Specialist to join our Banking Operations team. In this role, you will manage end-to-end dispute and chargeback operations for debit, credit, and prepaid card transactions. The ideal candidate will have hands-on experience with card network regulations (Visa, Mastercard, RuPay, UPI), strong analytical skills, and the ability to work effectively with cross-functional teams and external partners. Key Responsibilities: Manage the entire dispute lifecycle for debit, credit, and prepaid card transactions. Investigate dispute scenarios such as: Fraudulent transactions Merchandise not received Service not rendered Duplicate billing Other eligible chargeback cases Assess dispute validity per card network regulations (Visa, Mastercard, RuPay, UPI). Execute chargeback processes: representments, pre-arbitrations, compliance cases, etc. Prepare and submit supporting documentation in line with scheme-defined timelines. Collaborate with issuers, acquirers, merchants, customers, and internal teams for case resolution. Stay up-to-date on regulatory guidelines (RBI, PCI DSS) and scheme rules. Track and report key operational metrics: Dispute volumes Aging reports Recovery rates Win/loss ratios SLA adherence Communicate professionally with customers regarding dispute status and outcomes. Support internal/external audits, regulatory reporting, and compliance assessments. Identify areas for process automation and continuous improvement to boost operational efficiency. Required Skills & Competencies: Familiarity with fraud detection tools, dispute management systems, and transaction monitoring platforms. Strong understanding of RBI regulations, PCI DSS, and other financial compliance frameworks. Exposure to process improvement methodologies (e.g., Lean Six Sigma, RPA). Excellent analytical, investigative, and problem-solving skills. Effective communication and stakeholder management skills. High attention to detail with the ability to manage sensitive cases discreetly. Ability to work independently while maintaining team alignment and compliance standards. Qualifications & Experience: Bachelor s degree in Finance, Business Administration, or a related field. 3 5 years of experience in banking operations, fintech, or card processing environments. Minimum 2 years of experience specifically handling disputes and chargebacks. Equal Opportunity: Zeta is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace that celebrates diverse backgrounds, cultures, and perspectives. We welcome applications from all individuals and believe that diversity drives innovation and success. Qualification : Bachelors degree in Finance, Business Administration, or a related field

Specialist Banking Banking specialist Operations Operations specialist
EC

Group Coordinator Operations

E Care India

7-15 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Group Coordinator Operations Experience Required: 7 15 Years Job Category: Billing Operations Location: Chennai Eligibility: Graduates from any stream About the Role: We are looking for a dynamic and experienced Group Coordinator Operations to join our Billing Operations team. The ideal candidate will have strong expertise in Accounts Receivable (AR) Analysis, experience in team coordination, and the ability to independently handle operational responsibilities. This role demands excellent communication, reporting skills, and a strong understanding of medical billing operations. Key Responsibilities: Perform hands-on AR analysis with accuracy and efficiency. Demonstrate working knowledge of charge entry and payment posting processes. Generate, analyze, and present operational reports for internal and client review. Communicate professionally with clients via email regarding queries and updates. Lead and support a team by fostering collaboration and ensuring daily task completion. Provide guidance and oversight to junior team members, ensuring adherence to quality and performance standards. Manage daily operations independently while contributing as a collaborative team member. Required Skills: Minimum 5 years of experience in AR Analysis. At least 6 months of team handling experience. Excellent oral and written communication skills. Strong interpersonal and team management capabilities. Proficient in MS Office (Excel, Word, PowerPoint). Fast and accurate typing skills. Strong computer literacy and system navigation skills. Job Essentials: In-depth knowledge and hands-on experience in AR Analysis. Working knowledge of charge entry and payment processes. Ability to manage and lead a team while handling day-to-day operations. Strong client communication skills, especially via email. Skilled in report generation and presentation. Qualification : Graduates from any stream

Coordinator Operations Operations Coordinator Full-Time Group Coordinator
EC

Manager / Senior Manager Operations

E Care India

7-15 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Manager / Senior Manager Operations Experience Required: 7 15 Years Job Category: Billing Operations Location: Chennai Eligibility: Graduates from any stream Work Mode: Work from Office Job Summary: We are seeking an experienced and strategic Manager / Senior Manager Operations to lead and oversee our end-to-end Revenue Cycle Management (RCM) operations. This role requires deep domain expertise in medical billing, strong leadership, and the ability to manage teams, clients, and data-driven decision-making effectively. Key Responsibilities: Lead and manage end-to-end RCM processes including Charge Entry, Payment Posting, and AR Management. Oversee daily operations and ensure quality, productivity, and process compliance. Manage and mentor teams; provide guidance, support, and performance feedback. Build strong relationships with clients through effective communication via email and calls. Drive data-driven decision-making through data analysis, report generation, and delivering presentations to management. Contribute to operational planning including transition management and FTE forecasting. Collaborate cross-functionally to improve process efficiency and resolve escalations. Maintain a high standard of professionalism, confidentiality, and integrity. Required Skills & Qualifications: Minimum 12 years of experience in end-to-end RCM operations. At least 3 to 5 years of experience in managing and leading teams. Strong oral and written communication skills. Excellent interpersonal skills and ability to work collaboratively or independently. Proficient in MS Office, especially Excel and PowerPoint. Demonstrated experience in client handling, data reporting, and process transitions. Job Essentials: Hands-on experience with Charge Entry, Payment Posting, and AR functions. Experience in handling client communications and escalations. Expertise in data analytics, reporting, and presenting business insights. Proven track record in transition planning and workforce (FTE) management. Qualification : Graduates from any stream

Manager Senior Senior manager Manager senior manager Operations
AI

Manager, Country Operations (India)

Airasia

Fresher | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Manager, Country Operations (India) Location: Chennai, India Team: Teleport (AirAsia's logistics arm) Focus: Air Freight Operations, Ground Handling & 3PL Coordination Teleport is reimagining logistics across Asia. Every day, we move cargo through 100+ airports fast, secure, and efficiently. Our goal? Be the go-to end-to-end delivery solutions provider in Asia. To do that, we need leaders who thrive in a fast-paced, startup-like culture. About the Role We're looking for a hands-on Country Operations Manager to take ownership of our air cargo operations in India. You ll lead day-to-day operational performance, work closely with Cargo Terminal Operators (CTOs), ground handling teams, customs, and 3PLs, and act as the key link between strategy and execution. This is a dynamic, multi-disciplinary leadership role with a strong focus on process improvement, stakeholder engagement, and operational excellence. What You'll Be Doing A Day in the Life Operations Management Oversee daily air freight operations: loading, unloading, handling Ensure shipments (including hazardous goods) comply with all legal & safety regulations Conduct toolbox meetings, weekly/monthly ops reviews, and lead operational briefings Maintain SLA adherence for shipment movement and handover Performance & Process Improvement Monitor key KPIs and operational costs (fuel, packaging, etc.) Drive productivity optimization through staffing, capacity, and resource planning Lead new initiatives to reduce CPP (cost per parcel) and enhance delivery timelines Analyze fleet/community budgeting and forecast volumes to scale delivery capacity Stakeholder & Partner Engagement Coordinate with CTOs, airport authorities, freight forwarders, and internal departments Onboard and manage 3PL vendors with performance tracking Respond to customs-related inquiries and ensure timely, compliant declarations Team Leadership & Training Resolve staff conflicts, motivate teams, and handle feedback loops Design and roll out training/coaching programs for ground teams and couriers Implement safety and compliance initiatives to maintain operational integrity What You Need to Succeed Must-Have Skills Excellent communication and interpersonal skills (English fluency required) Strong data accuracy and reporting skills Proficiency in Microsoft Office and operational software High attention to detail accuracy is non-negotiable Hands-on experience leading logistics or operations teams Leadership Style We Value Willing to roll up your sleeves lead by example Biased for action speed > perfection Transparent, proactive communicator Goal-focused, flexible on execution People-first mindset we treat our team with respect and empathy At Teleport by AirAsia, we don t just move cargo we move fast, solve hard problems, and build the future of logistics across Asia. You ll get the chance to lead meaningful projects, work with cross-functional teams, and shape the country-level operations strategy. We embrace diversity and are proud to be an equal opportunity employer. Everyone is welcome here. Apply now and help us change how Asia delivers.

Manager Country Manager Operations Manager operations Operations manager
BS

Java Developer

Blackstraw Simplify Ai

3-8 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Java Developer Office Location: Chennai (Work from Office) Job Type: Full-time Experience: 3 to 8 Years Job Description: You need to be capable of understanding business requirements and meeting timelines set by the team. You will be expected to work closely with the customer to discuss and implement technical resolutions to business requirements. Java developer roles and responsibilities include managing Java application development while providing expertise in the full software development lifecycle, from concept and design to testing. You will also be needed to document the steps and procedures followed while coding. If you are familiar with Agile methodologies then that is a bonus. Job Requirements: Participate in technical evaluations and proof of concept work. Follow/maintain an agile methodology for delivering on project milestones. Responsible for understanding of the entire code base, architectural considerations, build process, design and design decisions. Proficiency with git or other version control software. Keeping an intense focus on the quality of work, maintaining a low crash rate. Work in a collaborative manner with other developers to plan and design feature implementations and software architecture for current and future applications. Excellent troubleshooting and reverse engineering skills. Desire and willingness to work in a collaborative, innovative, flexible and team-oriented environment. Maintain documentation of all coding decisions and maintain documentation of the code itself. Should possess strong analytical and problem-solving skills. Capabilities to write and execute unit test cases Ability to work and research independently, setting goals and achieving milestones. Ability to understand and communicate data, infrastructure, workflow, and solution context technical specifications. Organizational skills, a keen sense of priority and a proven ability to proactively identify and resolve problems. Excellent oral, presentation, and written communication skills Should be familiar with Object Oriented Design patterns. Essential Qualifications: Bachelor s degree in Computer Science, Information Technology with 6+ years of equivalent experience. Minimum of 4 years of JAVA development Experience with development methodologies such as XP, Agile or SCRUM Must have solid experience in the following items: Java, Spring Boot, Micro Services, JPA, Postgre, Azure, Jenkins, Maven. Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) Hands on experience with API development Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc). Company Profile Conceptualized as far back as 2015, and commencing full-time operations in 2018, Blackstraw technologies Pvt Ltd. is a software products and services company specializing in Artificial Intelligence (AI) and Machine Learning solutions for various industries. We support businesses around the world, including North America, Europe and Asia, working to simplify AI implementation through our platform that expedites data labelling, AI model-training, and cloud or on-premise deployments. With more than 900 years of combined work-experience, the 250+-strong Blackstraw Team comprises various experts in the AI value chain. We are a fast-moving team that prides ourselves in rapidly identifying different use-cases and fine-tuning our products to suit specific business needs. We are focused on providing solutions related to computer vision, natural language processing, Data annotation tools for deep learning models, etc. To stay competitive in business, it is key for organizations to adopt and implement smart AI solutions and service offerings. However, most companies are unable to implement AI rapidly due to the complexity of existing solutions, inadequate data and cost implications. Our mission is to enable enterprises to adopt AI in an easier, cost-effective and time-efficient manner with a plug-and-play approach to their data. Blackstraw operations are based out of Canada, USA & India. Our head office is based in Florida. Qualification : Bachelors degree in Computer Science, Information Technology with 6+ years of equivalent experience. Minimum of 4 years of JAVA development

Java Developer Java developer Full-Time J2EE
BS

Data Scientist

Blackstraw Simplify Ai

2-10 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Data Scientist Company: Blackstraw.ai Job Location: Chennai (Work from Office) Job Type: Full-time Experience: 2 10 Years Job Summary: We are looking for Data Scientists to analyze large amounts of raw information to find patterns that will help improve our clients business. We will rely on you to build data products to extract valuable business insights. You will be part of our AI team in developing AI based products through the latest cutting edge technology. Key Responsibilities: Identify valuable data sources and automate collection processes Undertake preprocessing of structured and unstructured data Analyze large amounts of information to discover trends and patterns Build predictive models and machine-learning algorithms Combine models through ensemble modeling Present information using data visualization techniques Propose solutions and strategies to business challenges Collaborate with engineering and product development teams Communicate your findings to the appropriate teams through visualisations Collaborate and communicate findings to diverse stakeholders Provide solutions but not limited to: Object detection/Image recognition, natural language processing, Sentiment Analysis, Topic Modeling, Concept Extraction, Recommender Systems, Text Classification, Clustering, Customer Segmentation & Targeting, Propensity Modeling, Churn Modeling, Lifetime Value Estimation, Forecasting, Modeling Response to Incentives, Marketing Mix Optimization, Price Optimization. Follow/maintain an agile methodology for delivering on project milestones. Excellent oral, presentation, and written communication skills. Preferred Qualifications: Bachelors in Math, Computer Science, Information Systems, Machine Learning, Statistics, Econometrics, Applied Mathematics, Operations Research or related technical degree with ability to break complex business problems down to smaller more solvable parts. Minimum of 3+ years of experience in a related position, as a data scientist building predictive analytics or NLP or CV solutions for various types of business problems. Working knowledge of statistical techniques, NLP, machine learning algorithms and deep learning frameworks like Tensorflow, Pytorch, PySpark. Programming background and expertise in building models using at least one of the following languages: Python, R, C, C++, Spark, Scala. Good knowledge in the implementation of deep learning models for image classification, Document classification models, object detection, logo detection. Self-motivated and driven to deliver agreed results on-time. Company Profile: Conceptualized as far back as 2015, and commencing full-time operations in 2018, Blackstraw technologies Pvt Ltd. is a software products and services company specializing in Artificial Intelligence (AI) and Machine Learning solutions for various industries. We support businesses around the world, including North America, Europe and Asia, working to simplify AI implementation through our platform that expedites data labelling, AI model-training, and cloud or on-premise deployments. With more than 900 years of combined work-experience, the 250+-strong Blackstraw Team comprises various experts in the AI value chain. We are a fast-moving team that prides ourselves in rapidly identifying different use-cases and fine-tuning our products to suit specific business needs. We are focused on providing solutions related to computer vision, natural language processing, Data annotation tools for deep learning models, etc. To stay competitive in business, it is key for organizations to adopt and implement smart AI solutions and service offerings. However, most companies are unable to implement AI rapidly due to the complexity of existing solutions, inadequate data and cost implications. Our mission is to enable enterprises to adopt AI in an easier, cost-effective and time-efficient manner with a plug-and-play approach to their data. Blackstraw operations are based out of Canada, USA & India. Our head office is based in Florida. Qualification : Bachelors in Math, Computer Science, Information Systems, Machine Learning, Statistics, Econometrics, Applied Mathematics, Operations Research or related technical degree with ability to break complex business problems down to smaller more solvable parts.

Data Scientist Data scientist Full-Time Data Science
BS

DevOps Engineer

Blackstraw Simplify Ai

4+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: DevOps Engineer Company Name: Blackstraw.ai Job Location: Chennai (Work from Office) Job Type: Full-time Experience: 4 to 6 Years Job Summary: We are looking for a DevOps Engineer to help us build functional systems that improve customer experience. DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in software engineering and are familiar with Python, we d like to meet you. It will be your responsibility to execute and automate operational processes fast, accurately and securely. Job Requirements: Working experience in Docker and Kubernetes. Experience in tools like Sonar, Appscan, Owasp, Nexus etc. with Jenkins integration. Experience in any one Cloud (AWS/Azure/GCP). Scripting: Shell/bash/Python scripting. Working with continuous integration (CI) Tools: Jenkins. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead DevOps automation and best practices. Follow/maintain an agile methodology for delivering on project milestones. Excellent oral, presentation, and written communication skills Preferred Qualification: Bachelor s degree in Computer Science, Information Technology with 5+ years of equivalent experience. Minimum of 3 years of DevOps experience setting up CI/CD pipelines for web applications in the Cloud. Working knowledge of databases and SQL. Good understanding and knowledge of Containers, and Serverless ecosystems. Requires in-depth knowledge of the software development life cycle, logging, monitoring, and alerting. Proven implementation of creative technology solutions that advance the business. Company Profile: Conceptualized as far back as 2015, and commencing full-time operations in 2018, Blackstraw technologies Pvt Ltd. is a software products and services company specializing in Artificial Intelligence (AI) and Machine Learning solutions for various industries. We support businesses around the world, including North America, Europe and Asia, working to simplify AI implementation through our platform that expedites data labelling, AI model-training, and cloud or on-premise deployments. With more than 900 years of combined work-experience, the 250+-strong Blackstraw Team comprises various experts in the AI value chain. We are a fast-moving team that prides ourselves in rapidly identifying different use-cases and fine-tuning our products to suit specific business needs. We are focused on providing solutions related to computer vision, natural language processing, Data annotation tools for deep learning models, etc. To stay competitive in business, it is key for organizations to adopt and implement smart AI solutions and service offerings. However, most companies are unable to implement AI rapidly due to the complexity of existing solutions, inadequate data and cost implications. Our mission is to enable enterprises to adopt AI in an easier, cost-effective and time-efficient manner with a plug-and-play approach to their data. Blackstraw operations are based out of Canada, USA & India. Our head office is based in Florida. Qualification : Bachelors degree in Computer Science, Information Technology with 5+ years of equivalent experience.

DevOps Engineer Devops engineer Full-Time CI/CD
DT

Asst Manager SOM (Support Operations & Maintenance)

Detect Technologies

3-6 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Assistant Manager SOM (Support Operations & Maintenance) Location: Chennai (Work from Office) Job Type: Full-Time Experience: 3 to 6 Years (with at least 1+ year in a lead/senior role) About the Role We are looking for a proactive and people-oriented Assistant Manager SOM to join our Chennai HQ. This is a hybrid role that blends technical product support, process optimization, and team leadership. You'll play a key part in driving daily operations, mentoring the support team, optimizing processes, and ensuring timely and high-quality deliverables. Key Responsibilities Serve as the point of contact for support escalations and team-related queries. Troubleshoot client-side issues and provide clear resolutions or workarounds. Deliver exemplary support to both internal and external stakeholders. Analyze and improve end-to-end product support processes. Lead automation initiatives to reduce manual work and streamline workflows. Monitor SLA/KPI compliance, proactively addressing potential delays. Take ownership of team outputs and deliverables, ensuring consistency and quality. Maintain and contribute to internal documentation and knowledge bases. Provide insights from support trends to aid product and customer experience improvements. Promote a collaborative, learning-focused team culture. Identify skill gaps and recommend training/tools for team development. Manage and track support tickets, ensuring timely resolution and SLA adherence. Collaborate cross-functionally using support tools and integrations. Utilize browser DevTools to inspect HTML/CSS, debug JS errors, and analyze console logs. Acceptance Criteria Experience: 4 6 years in customer/product support. 1+ year in a leadership or senior support role. Technical Skills: Proficient with Jira or similar support platforms. Strong debugging skills using browser developer tools. Knowledge of HTML, CSS, JavaScript errors, caching, and browser compatibility. Experience with RESTful APIs testing and debugging via Postman or similar tools. Familiar with user authentication, including SSO (SAML, OAuth2). Understanding of network fundamentals: DNS, HTTP/S, SSL, proxies, firewalls. Soft Skills: Strong communicator with excellent people management skills. Strategic thinker with a tactical mindset for driving support success. Adaptable and capable of handling multiple priorities. Willingness to work in shifts and travel on-site when required. If you're passionate about leading support teams and driving operational excellence, apply now to become part of a growing, customer-centric organization.

Manager Asst manager Support Manager support Support manager
NG

Trade & Transaction Reporting Analyst

Natwest Group

Fresher | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Description Join us as a Trade & Transaction Reporting Analyst Take on a new career challenge and hone your analytic skills in a fast-paced, forward-thinking team. This is a varied role, where you ll be supporting with exception management, reconciliations, controls testing, process management, and issue investigation and resolution. This is an opportunity to develop relationships with stakeholders across the bank, allowing great exposure for you and your work. We're offering this role at senior analyst level. What you'll do In your new role, you ll be supporting trade and transaction reporting and executing a variety of processes. This will include submissions to regulators for trade and transaction reporting, and making sure that controls are adhered to and everything is compliant with our regulatory obligations. As you develop into your role, you ll also be providing support to your supervisor with daily people management and ensuring the ongoing support and development of people. Day-to-day, you ll be: Delivering manual submissions of transactions under all applicable reporting jurisdictions and through appropriate forums. Taking responsibility for the exception management of trade and transaction submissions under all applicable reporting jurisdictions. Raising and escalating any breaches in regulatory reporting on time. Maintaining documentation, including changes in regulations, new regulatory requirements, changes in internal processes, and requests to support the business. The skills you'll need We re looking for someone with an understanding of asset classes, including rates, credit, equity, FX, futures markets, and structured trading businesses. Ideally, you ll have gained this from working in a middle office or operations environment. You ll also need the ability to build and maintain relationships with stakeholders. Additionally, you ll need: Some knowledge of the front-to-back processes needed to maintain a stable and controlled trade environment. An understanding of regulatory reporting requirements. An awareness of risk and control frameworks, including process documentation, control documentation, and supervisory frameworks. Good communication and presentation skills.

Trade Reporting Transaction Reporting Analyst Trade analyst
DE

Facility Office Manager

Devrev

8-10 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Position: Facility Office Manager Overview: We are seeking a highly organized and proactive Facility Office Manager for our Chennai office to oversee and ensure the smooth day-to-day operations of our workplace. The ideal candidate will be a dynamic professional with strong communication skills, hands-on experience in managing office facilities, vendors, assets, and operational logistics. You will play a key role in creating an efficient and comfortable work environment for our team. Key Responsibilities: Manage and maintain relationships with vendors for various services, including security, housekeeping, pest control, pantry services, annual maintenance contracts (AMC), food services, and other facility-related functions. Coordinate employee travel arrangements, transport services, and ensure smooth logistical operations. Optimize office layouts and seating arrangements to ensure effective space utilization and a productive work environment. Collaborate with IT teams to manage office IT assets and infrastructure, ensuring they meet operational needs. Oversee regular maintenance and repair of office equipment, ensuring that the workplace remains fully operational at all times. Maintain inventory levels for office supplies, pantry essentials, and equipment, ensuring prompt replenishment as needed. Track, audit, and manage office assets on-site, ensuring accuracy and compliance. Prepare and maintain detailed MIS reports on facility operations, expenses, and vendor performance, ensuring clear communication and data transparency. Communicate effectively with stakeholders, vendors, and global staff in English and the local language, ensuring smooth collaboration and operations. Desired Skills & Competencies: 8-10 years of experience in office management or facility operations. Excellent communication skills in both English and the local language. Strong vendor negotiation skills and proven experience in managing vendor relationships. Solid understanding of IT asset management, inventory tracking, and office equipment maintenance. Ability to efficiently manage multiple tasks, prioritize workloads, and resolve issues in a timely manner. Proficiency in preparing and analyzing MIS reports related to facility operations and expenses. Excellent organizational skills, with meticulous attention to detail and a proactive, result-oriented approach. Ability to work independently in a fast-paced environment, demonstrating high levels of responsibility and initiative. Culture: At DevRev, our culture is built on the values of hunger, humility, honesty, and acting with heart. We are on a mission to help build the world s most customer-centric companies, leveraging design, data engineering, and machine intelligence to empower engineers to deeply connect with and embrace their customers.

Office Manager Facility Manager Manager Facility Office manager
II

Process Associate- Finance And Administration Delivery

Ibm India

0-1 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Introduction The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few. Your Role and Responsibilities As Delivery Practitioner, you are responsible for transaction processing in Accounts Payable and Accounts Receivable. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there s no limit to what you can accomplish here. Responsibilities Co-ordinate all accounting activities associated with the General Ledger particularly fixed assets, inter-company, inventory, cash and bank, indirect tax and accruals. Identify risks or opportunities to revenues, cost and profitability and propose appropriate actions. Ensure client Service Level Agreements (SLA) and timelines are met. Required Technical and Professional Expertise Minimum 0-1 year work experience in Finance and Accounting Ability to manage order fulfilment, Collecting and applying Cash payments Experience to identify duplicate records in the Vendor Invoice receipt, verify and process the invoice accurately and in timely manner Knowledge to match Invoices and identify errors and resolve exceptions, prioritize invoices and reduce aging of invoice Be part of a team that are Compliant to SOX e.g. documents to be posted after due Approval Experience in handling manual and automatic payment requests along with verification and payment run proposal Solid understanding of Process Travel and Expense (T/E) claims and payments, duplicate payment resolution, recovery and vendor statement reconciliations Ability to handle queries through calls and Email follow-ups Working knowledge of basic accounting and various accounting principles. Ability to detect duplicate and or error records and take appropriate actions Proficient in expense management Preferred Technical and Professional Expertise Proficient in Microsoft Office applications and familiar with Accounting terminologies Experience in handling queries via calls and emails is highly desired Comprehend and process data, handle order fulfilment, collect and apply cash payments Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Maintain technical knowledge by attending educational workshops, reviewing publications We wish you great success in your career and encourage you to bring your best self to work with IBM. Qualification : Minimum 0-1 year work experience in Finance and Accounting

Process Associate Process associate Finance Finance associate
SO

Center Manager/branch Manager

Softlogic

5-7 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Center Manager / Branch Manager Experience Required: 5 7 Years Location: Chennai Job Summary: We are seeking an experienced and proactive Center Manager / Branch Manager to lead and manage the daily operations of our training center. The ideal candidate will be accountable for meeting business objectives, ensuring high service standards, and maintaining smooth coordination among various internal teams. This role requires strong leadership, sales, and administrative capabilities. Key Responsibilities: Drive business performance to meet sales targets and operational objectives. Oversee and manage daily center operations, including front desk activities and task scheduling. Collaborate effectively with internal teams including SEO, sales, training, and placement departments. Monitor and ensure that trainers and placement teams follow standardized best practices. Coordinate and resolve student-related issues by liaising with the appropriate departments. Ensure high standards of student service and satisfaction at all times. Maintain accurate accounting records and oversee timely collection and deposit of student payments. Manage requests related to facility maintenance, repairs, and other operational issues. Uphold the organization's values and contribute actively toward achieving business goals. Required Skills & Qualifications: Proven experience (5 7 years) in sales, operations, and customer service, preferably in an educational or training environment. Strong communication skills in Tamil, English, and at least one additional regional language (Hindi, Malayalam, Kannada, or Telugu). Proficiency in MS Excel and MS Office. Excellent counseling, negotiation, and people management skills. Ability to guide the center to meet or exceed monthly performance targets. Willingness to learn continuously and adapt to new processes. Team-oriented mindset with leadership capabilities. Flexibility to work from alternate locations as needed.

Manager Center manager Branch Branch Manager Full-Time
EC

AR Analyst / Senior AR Analyst

E Care India

1-5 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: AR Analyst / Senior AR Analyst Experience Required: 1 5 Years Job Category: Billing Operations Job Location: Chennai Eligibility: Graduates from any stream About the Role: We are seeking a detail-oriented and self-motivated AR Analyst / Senior AR Analyst to join our Billing Operations team. The ideal candidate will have a strong understanding of provider billing, denial management, and Accounts Receivable (AR) processes, along with solid analytical and communication skills. Key Responsibilities: Manage accounts receivable follow-up for assigned payors effectively and independently. Analyze denials and take timely and appropriate action to resolve them. Work on correspondence, rejections, and appeal processes as needed. Apply knowledge of CPT, ICD, and Modifiers in analyzing and processing claims. Think analytically and use logical reasoning to troubleshoot AR issues. Ensure HIPAA compliance and maintain confidentiality of patient data. Collaborate with team members and contribute to achieving departmental goals. Required Skills: 1 5 years of experience in Accounts Receivable (AR) analysis within the provider billing domain. Strong verbal and written communication skills. Good interpersonal and team collaboration abilities. Proficiency in MS Office, especially Excel. Fast and accurate typing skills. Good computer literacy and system navigation skills. Preferred Qualifications: Exposure to correspondence and rejections is a plus. Understanding of modifiers, CPT, and ICD coding is essential. Qualification : Graduates from any stream

Ar Analyst Ar analyst Senior Senior ar
ZI

Material & Supply Chain Planner

Zf India

4-8 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Material & Supply Chain Planner Location: Chennai About the Team The Supply Chain Team at ZF plays a crucial role in ensuring the smooth availability of materials for manufacturing operations. By optimizing inventory levels, enhancing supplier performance, and ensuring timely delivery, the team supports uninterrupted production, cost efficiency, and customer satisfaction. Role Overview As a Material & Supply Chain Planner, you will lead end-to-end planning of material supply chains to meet production and customer demands effectively. You will manage master data, purchase orders, SAP updates, supplier capacities, and coordinate deliveries, inventory, and warehouse operations to drive efficiency and compliance. Key Responsibilities Plan and manage the complete material supply chain lifecycle to meet production schedules and customer requirements. Maintain and update master data, purchase orders, and SAP systems in alignment with demand forecasts and supplier capacity. Monitor delivery performance, analyze inventory levels, and optimize stock to achieve cost and efficiency targets. Coordinate customer schedules, dispatch planning, and support warehouse infrastructure needs. Drive supplier performance improvements focusing on on-time delivery, lead time reduction, and quality adherence. Ensure compliance with Quality Management Systems (QMS), Health, Safety, and Environment (HSE) standards. Support new product development through effective supply chain collaboration. Candidate Profile Bachelor s degree in Engineering or related field. 4 8 years of experience in material planning or supply chain management. Strong knowledge of logistics, inventory management, and supplier coordination. Proficient in SAP/ERP systems and skilled in data analysis and problem-solving methodologies (8D, Pareto, Root Cause Analysis). Excellent communication and interpersonal skills with a strong command of English. Proficient in MS Office applications. Familiarity with ISO/TS 16949 standards is preferred. Ability to work collaboratively across functions and drive operational efficiency. Innovative Environment: Be part of a forward-thinking organization committed to supply chain excellence. Diverse & Inclusive Culture: Work in a respectful and inclusive workplace that values diversity. Career Development: Benefit from structured training, career growth opportunities, and global exposure. Global Presence: Collaborate with international teams and contribute to global projects. Sustainability Focus: Participate in eco-friendly initiatives and sustainable supply chain practices. Employee Well-being: Enjoy comprehensive benefits, work-life balance, and a supportive work culture. Join Us Become a vital part of the ZF team as a Material & Supply Chain Planner and help us shape the future of mobility. Apply now! Our Commitment to Diversity, Equity & Inclusion (DEI) At ZF, we strive to foster an inclusive culture where diversity is celebrated and barriers are removed, enabling all employees to realize their full potential. This commitment is embedded in how we operate and innovate, driving our legacy forward. Qualification : Bachelors degree in Engineering or related field

Supply Chain Supply chain Planner Material planner
BS

Data Engineer

Blackstraw Simplify Ai

2-4 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Data Engineer Location: Chennai (Work from Office) Job Type: Full-time Experience: 2 to 4 years Job Description Blackstraw Technologies Pvt Ltd is seeking a skilled Data Engineer to join our dynamic team. You will play a crucial role in transforming raw data into actionable insights by designing and maintaining robust data pipelines and systems. Your work will ensure alignment between data infrastructure and business goals, helping to drive efficiency and scalability. You will leverage your analytical skills and proficiency in various programming languages to integrate, process, and optimize data from diverse sources. You will also collaborate closely with data scientists and end-users to support data-driven decision-making. Key Responsibilities Design, build, and integrate data pipelines from multiple sources for analytics and operational purposes. Perform data integration and troubleshoot production and development issues. Develop, automate, and optimize ETL pipelines and workflows. Work with big data technologies including Hive, Spark, and Hadoop; optimize performance for large-scale data processing. Write and maintain efficient Spark/PySpark or Spark/Scala programs. Utilize strong SQL skills for querying and database design. Develop shell scripts (Unix/Linux) to automate data processing tasks. Collaborate with data scientists and various business teams to understand and fulfill data needs. Maintain and deploy ETL code following Agile methodologies. Handle service delivery tickets and provide support related to ETL tools. Participate in root cause analysis and problem resolution for data pipeline issues. Required Skills & Qualifications Bachelor s degree in Computer Science, Information Technology, or related field; Master s degree is a plus. 2 to 4 years of hands-on experience in data engineering or related roles. Strong expertise in ETL development and data integration tools. Proficiency in Spark (PySpark or Scala), Hive, and Hadoop ecosystem. Advanced SQL skills and experience with relational database management systems (RDBMS). Experience with shell scripting in Unix/Linux environments. Familiarity with Java, Python, or Scala programming languages is desirable. Knowledge of Cloud platforms (Azure preferred) is a plus. In-depth understanding of Retail domain data and business processes is advantageous. Excellent analytical, organizational, and communication skills. Experience with Agile project management and teamwork. About Blackstraw Technologies Pvt Ltd Founded in 2015 and fully operational since 2018, Blackstraw Technologies is a global software products and services company specializing in Artificial Intelligence (AI) and Machine Learning (ML) solutions. Our AI platform accelerates data labeling, model training, and deployment across cloud and on-premise environments. Our 250+ member team boasts over 900 years of combined experience, focusing on areas such as computer vision, natural language processing, and deep learning annotation tools. We enable enterprises worldwide to rapidly adopt AI in a cost-effective, plug-and-play manner. Headquartered in Florida, USA, Blackstraw has operations across Canada, the USA, and India. Qualification : Bachelors degree in Computer Science, Information Technology, or related field. Masters degree is a plus.

Data Engineer Data Engineer Full-Time Data Engineering
DT

Software Engineer (frontend Developer Se 2)

Detect Technologies

2+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Software Engineer Frontend Developer (SE 2) Location: Chennai (Work from Office) Job Type: Full-Time Experience: 2+ Years Job Overview We are looking for a talented Frontend Developer (SE 2) to join our growing engineering team. You will be responsible for building intuitive and scalable frontend applications for both web and mobile platforms. This role demands strong technical skills, a passion for user experience, and the ability to work independently while mentoring junior engineers. Your primary focus will be on delivering robust, bug-free code, while ensuring usability and adherence to best practices. Key Responsibilities Develop high-quality web and mobile frontend applications using modern JavaScript frameworks (Angular/React). Translate user stories and UI/UX designs into functional, enterprise-level software solutions. Own and implement client-side architecture aligned with business goals. Write clean, maintainable code while adhering to company coding standards. Proactively identify and fix frontend issues and performance bottlenecks. Participate in Agile development practices, including daily stand-ups and sprint planning. Collaborate with backend developers, product managers, and QA teams to deliver seamless user experiences. Conduct code reviews and contribute to building a strong team culture of quality and excellence. Mentor junior engineers (SDE1 and JSDE) and assist in technical interviews. Support operations teams in diagnosing and resolving customer-facing issues. Ensure web application security and implement secure coding practices. Contribute to and maintain internal documentation and knowledge bases. Stay updated with emerging frontend technologies and propose adoption where appropriate. Required Qualifications Education: Bachelor s or Master s degree in Computer Science, Engineering, or related field. Experience: Minimum 2 years in frontend development roles. Technical Skills & Knowledge Strong hands-on experience in Angular (v10+) or React.js, JavaScript, HTML, and CSS. Familiarity with web application security principles and best practices. Experience working with version control systems (Git). Understanding of RESTful APIs and integration techniques. Basic knowledge of backend frameworks like Django or Flask is a plus. Ability to write and maintain unit tests with coverage tools. Strong understanding of frontend performance optimization. Experience with responsive design and cross-browser compatibility. Soft Skills Strong analytical and problem-solving skills. Excellent communication skills, both verbal and written. Ability to work independently with minimal supervision. Proven ability to mentor junior developers and contribute to team growth. Collaborative mindset with a team-first attitude. Highly motivated and innovation-driven. Join us to build innovative user interfaces that power real-world digital experiences. Contribute to impactful projects, grow with a dynamic team, and help shape the future of scalable front-end development. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or related field.

Software Engineer Software Engineer Engineer software Frontend
DT

Delivery Engineer Da Robotics (drone Pilot)

Detect Technologies

1+ Year | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Delivery Engineer DA Robotics (Drone Pilot) Location: Chennai (Work from Office & Field) Job Type: Full-Time Experience: 1 1.5 Years (Freshers with solid UAV training also considered) Job Overview We are seeking a passionate and technically proficient Drone Pilot (Delivery Engineer DA Robotics) to join our UAV operations team. This role involves data acquisition through drone operations for industrial asset inspections, mapping projects, and other aerial data collection assignments. The ideal candidate should have strong engineering fundamentals, hands-on experience with UAV flying, and the ability to work independently on field assignments with minimal supervision. Key Responsibilities Execute drone flights following standard operating procedures across industrial environments for: Industrial asset inspections Area and asset mapping Perform data acquisition and ensure quality deliverables aligned with client requirements. Conduct on-site drone operations with strict adherence to safety standards and best practices. Maintain and troubleshoot UAVs, ensuring operational readiness and minimizing downtime. Handle inventory management, including drone components and accessories. Prepare and submit field reports, documentation, and data logs after each assignment. Collaborate with the operations team for scheduling and deployment to client sites. Be ready for frequent field travel based on project needs. Qualifications & Experience Education: B.E./B.Tech in any Engineering discipline (Minimum 60% aggregate). Experience: 1 1.5 years of professional drone flying experience in industrial or commercial sectors. Freshers with 6+ months UAV flying experience (including training hours) will be considered. UAV Flying Experience: Minimum 25 30 flying hours (must include training and hands-on flight hours). Strong understanding of UAV systems, components, and routine maintenance. Required Skills Proficient in safe and stable drone flying techniques under various conditions. Ability to operate UAVs for data collection with precision and consistency. Familiar with UAV hardware/software troubleshooting and maintenance. Strong sense of responsibility, safety awareness, and professionalism. Comfortable working in remote client locations and industrial environments. Effective communication and documentation skills. Willingness to travel extensively based on field requirements. Training & Deployment Initial training will be conducted at our Tharamani, Chennai office. Post-training, candidates will be deployed to client locations as per project needs. If you are passionate about drone technology, field operations, and industrial innovation, and want to build your career in UAV-based solutions, this role offers a hands-on, impactful opportunity in a fast-growing tech domain. Qualification : B.E./B.Tech in any Engineering discipline (Minimum 60% aggregate).

Delivery Engineer Robotics Robotics engineer Drone
LI

Full Stack Developer

Linarc

5+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Senior Fullstack Engineer Linarc is hiring a talented Senior Fullstack Engineer with strong experience in building and delivering high-performing web applications. Do you love working in a fast-paced tech startup environment? We re looking for you! You are someone who is talented in making data-driven decisions and wants to lead our web team to deliver. About Linarc Linarc is a cloud-based collaborative construction management platform that powers project and operations management in the building industry. With a suite of web-based and mobile applications, construction professionals can manage their projects from anywhere, be it the office or the field. User persona-based web consoles provide various contractors, architects, engineers, builders, and owners access to their mission-critical data and drive their projects from conception to completion. Dedicated mobile applications help project managers, foremen, crew members, and other field workers access the project assets, record their activities, report their concerns, and track crew/equipment deployments, fieldwork progress, and more. The integrated system enables contractors to manage their portfolio of projects with material procurement, allocation of the crew, equipment, and other resources, and track projects schedule/financial performances and more. Predefined and customizable workflows automate step-by-step forwarding of critical project documents to the responsible stakeholders for their actions, throughout their life-cycle, from creation to approval and closure. Intuitive and informative dashboards and reports provide statistical information on various parameters and metrics crucial for continuous monitoring and making data-driven decisions to minimize schedule and budget overruns. Third-party app integrations supplement various project management activities like scheduling, budgeting, digital singing, online storage, and more. Linarc puts high-tech and cost-effectiveness together in a platform for the construction industry. The innovations and automation make project owners and construction professionals focus on what matters - quality, cost, and schedules. Linarc takes care of the rest. We serve mid to large-scale construction firms, like developers, builders, and contractors in the residential, commercial, industrial, structural building, and retail sectors. CORE RESPONSIBILITIES: Build highly scalable, responsive multi-browser web applications. Mentor, train and manage a team of front end developers. Work with the design team and convert design to component based modules. Work with API team to build scalable backend code. Plan and build development sprints. Architect web front end to support modules, user roles and access permissions. Setup and manage CI/CD pipelines for seamless deployment in various environments. REQUIRED SKILLS & QUALIFICATIONS: 5+ years experience in building scalable web applications. Front end javascript experience in Asynchronous coding - preferably in VueJs or ReactJs. Proficient with the JavaScript language and its modern ES6+ syntax and features. Proficient with Vue.js/React framework and its core principles such as components, reactivity, and the virtual DOM. Familiarity with the Vue.js or React ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js. Good understanding of HTML5 and CSS3, including Sass. Understanding of server-side rendering and its benefits and use cases. Ability to write efficient, secure, well-documented, and clean JavaScript code. Experience with both consuming and designing RESTful APIs. Backend experience in Python/Django ORM, Postgres or other relational DB, MongoDB, Firebase. Keen understanding of network protocols, including REST API, socket.io, in memory db like Redis. Experience building real-time chat based solutions. Functional programming, multi-browser support and multi-device. Must be an expert in database design & APIs. Expertise in AWS infrastructure, GIT, CI/CD Pipelines, and unit testing. Comfortable with node.js, Rails and any IDE. Must be a proficient developer able to write modular, readable and reusable code. Must understand agile method, sprint methodology, GitLab, YouTrack, Slack, or any such tools. Experience in cloud architecture, SaaS model. Experience in agile development, sprint methodology. Ability to work at an early-stage startup. Highly organized and a self-starter. Ability to work well remotely with a distributed team across multiple time zones. Strong ownership of work, reliable and able to handle multiple competing priorities. Strong communication, teamwork skills and excellent attention to detail. Can motivate and mentor developers. A data-driven approach to decision making with a drive to succeed. PREFERRED QUALIFICATIONS & SKILLS: Engineering Degree or advanced degrees in Physics or Mathematics. Experience in remote working and managing teams. Strong analytical and problem-solving skills. Your primary focus will be delivering interactive Vue js applications. Startup or product development experience. Passion for building category-defining products. Perpetual learner. Communicator, team player, independent contributor, team lead. Skills: Python, React.js, MySQL, NodeJS (Node.js), Java, Vue.js and MongoDB.

Stack Full stack Developer Stack developer Full Stack Developer
HS

Manager - Finance Operations

Hsbc

5+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

About HSBC Join HSBC to find out how valued you will be if you are searching for a job where you can truly make an impact. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfill their hopes and realize their ambitions. The Role We are currently seeking an experienced professional to join our team as Manager, Finance Operations. In this role, you will be responsible for ensuring consistency and accuracy in various financial reports, managing regulatory submissions, and driving improvements in integrated reporting processes. Principal Responsibilities Reporting Deliverables: Ensure consistency across various integrated reporting deliverables, including financial statements, capital adequacy, and liquidity coverage. Liquidity & Regulatory Returns: Prepare, analyze, and explain various liquidity and regulatory returns, ensuring compliance with regulations. Stakeholder Communication: Present reports to stakeholders and seek their sign-offs before regulatory submissions or group-level reporting. Integrated Reporting: Support the production and design of new integrated reporting information, ensuring best practices and compliance with listing and regulatory requirements. Audit & Review: Handle audit queries from internal audit, external audit, and regulators, ensuring proper supervisory controls are in place. Cross Reporting Reconciliation: Build control mechanisms for cross-reporting reconciliation and ensure consistency for critical data elements. Assurance Checks: Perform assurance checks ahead of finalizing numbers and prepare assurance packs for sign-off meetings, including variance analysis and control checklist reviews. Regulatory Knowledge: Be well-versed in regulatory interpretation and definitions as prescribed in various regulations such as ECB guidelines, PRA regulations, accounting standards, and policies. Specialized Knowledge: Possess in-depth knowledge of at least two verticals in financial reporting, regulatory reporting, or liquidity reporting. Regulatory Change Management: Collaborate with Finance Change delivery, Global Regulatory policy, and Remediation programs on upcoming regulatory changes, business requirements, and system enhancements to ensure solutions meet objectives and regulatory compliance. Requirements Qualifications: A qualified professional (preferably CA, ICWA, MBA, or CFA) with a minimum of 5+ years of post-qualification experience. Industry Knowledge: Sound knowledge of the financial/banking services industry, products, and systems. Analytical Skills: Strong proficiency in MS Office, especially advanced Excel skills (macros, arrays, and other complex formulas). Regulatory Reporting Experience: Prior experience in regulatory reporting, liquidity, or financial reporting is advantageous. Regulatory Knowledge: Familiarity with Basel III/CRDIV, PRA regulatory rules, and AOP & Stress Testing reporting is preferred. Operational Risk Management: Ability to continually assess operational risks associated with the role, taking into account changes in the business environment, legal requirements, and technology. Technological Proficiency: Knowledge of Python, R, Xceptor, or other technologies used within finance for automation is desirable. Global Presence: Join one of the largest financial institutions in the world with operations in 62 countries and territories. Career Growth: Benefit from HSBC's opportunities for professional development and career progression. Impactful Work: Contribute to the ongoing success of the business and the financial stability of markets worldwide. Qualification : A qualified professional (preferably CA or ICWA or MBA or CFA) with overall post qualification experience of 5+ years.

Manager Finance Manager Finance Finance Manager Operations
II

Process Delivery Specialist-lead To Cash

Ibm India

3-6 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Overview As a Senior Process Analyst Order to Cash (O2C) at IBM Consulting, you will be responsible for managing accounts receivable processes such as posting and balancing daily cash applications, preparing journal entries, filing records, and performing general account reconciliations. This role offers the opportunity to work in a collaborative and dynamic environment, driving digital transformation using agile methodologies and AI-powered workflows. You'll work closely with clients across industries to enhance their hybrid cloud and AI journey. Key Responsibilities Receivables Management: Process and analyze accounts receivable, investigate entries, and handle audit preparation work. Cash Applications: Manage and balance daily cash applications, ensure proper allocation, and investigate unapplied payments. Direct Debit Operations: Handle Direct Debit runs, process rejections, and update Oracle systems as needed. Customer Interactions: Provide information regarding customer payments, refunds, and other accounts receivable questions. Adhere to SLAs: Ensure that all tasks are completed within the client-defined Service Level Agreements (SLAs) and timelines. Reporting & Analysis: Utilize reports to analyze account information, monitor customer account statuses, and improve cash application automation. Minimum Qualifications Education: Bachelor's Degree in Commerce, Accounting, or a related field. Experience: 3-6 years of experience in Order to Cash (O2C), with a solid understanding of accounting principles and accounts receivable processes. Hands-on experience in increasing cash application automation and reducing complexities across accounts. Proven experience in monitoring customer account statuses and cash application performance. Experience in collaborating with customers, sales teams, and finance functions to improve processes. Preferred Qualifications Education: Master's Degree in a relevant field. Experience: Proficiency in ERP Software: Experience using ERP systems (e.g., Oracle, SAP) as an end-user. Strong proficiency in MS Office applications for reporting and analysis. Ability to work under tight timelines and participate in change management initiatives. A team player who engages in team meetings and contributes to achieving business goals. Actively seeks opportunities for personal growth through educational workshops and publications. Why IBM Consulting? IBM Consulting offers a collaborative and innovative environment where curiosity and constant learning are encouraged. As a Senior Process Analyst, you will have the opportunity to work with leading visionaries in the industry, leveraging IBM's extensive technology platforms and strategic partner ecosystem. You will contribute to the hybrid cloud and AI transformation for top global companies and work on impactful, cutting-edge projects that accelerate meaningful change. Skills & Experience Technical Skills: Expertise in accounting and Order to Cash (O2C) processes. Strong problem-solving and analytical skills, with experience in automation and cash application processes. Ability to navigate ERP systems (Oracle, SAP) and MS Office tools for reporting. Communication & Collaboration: Excellent communication skills for interacting with clients and cross-functional teams. Experience working under pressure to meet business objectives and deadlines. This Role Offers The chance to work in a client-facing role that directly impacts digital transformation. The opportunity to drive process improvement and automation in the Order to Cash cycle. A supportive mentorship environment that encourages continuous learning and personal growth.

Process Delivery Specialist Process specialist Lead

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