Banking Operations Jobs in Mumbai

Analyst Settlements Location: Mumbai Employment Type: Full-time Role Summary The Analyst Settlements is responsible for managing Accounts Receivable (AR) and Accounts Payable (AP) processes. This role ensures prompt cash collection, accurate vendor payments, and compliance with internal policies to optimize cash flow and minimize financial risk through coordination with internal teams and external counterparties. Key Responsibilities Accounts Receivable (AR) Verify documents against system entries and resolve discrepancies. Identify and issue provisional, final, differential, or recharge invoices. Capture and post sales invoices and credit notes to external counterparties. Liaise with internal teams to resolve claims or disputes related to AR. Accounts Payable (AP) Review incoming invoices for contractual, tax, and regulatory compliance. Match invoices with Purchase Orders (PO) and post to relevant cost centers. Resolve discrepancies between invoices and internal estimates. Manage vendor queries regarding payments and invoicing. Debtor & Creditor Management Oversee timely collection of receivables and adhere to contractual payment terms. Generate reminders and monthly statements for counterparties. Monitor aged reports and balances to minimize outstanding amounts. Allocate cash against remittances and perform account reconciliations. Key Result Areas (KPIs) Volume of AP and AR invoices processed. Timeliness of invoice posting and vendor payment cycles. Vendor payment error rates. Days Sales Outstanding (DSO) optimization. Knowledge, Skills & Abilities Education: Bachelor s degree in Business Administration, Supply Chain, or International Trade. Experience: 2 3 years in an AP/AR or settlement role; physical commodities trading knowledge is a plus. Technical: Strong proficiency in MS Office and accounting principles. Competencies: High detail orientation, customer focus, and proactive ownership of deadlines. Key Relationships Internal: Operations, Deal Desk, Trade Finance, Treasury, Trading. External: Counterparties, Vendors, and Clients. Qualification : Bachelors degree in Business Administration, Supply Chain, or International Trade

Position: Lead Transformation Location: Mumbai Qualification: Graduate Experience: 5 to 10 years Job Description: We are seeking a Lead Transformation to drive digital transformation initiatives across business verticals, including lending, operations, customer experience, and technology. You will play a pivotal role in fostering innovation, leveraging technology to improve processes, and ensuring seamless execution of digital strategies across the organization. Key Responsibilities: Digital Transformation Leadership: Lead and execute digital transformation initiatives across business areas, including lending, operations, customer experience, and technology. Drive innovation in business models by implementing technology, automation, and process re-engineering solutions. Data-Driven Decision-Making: Foster a data-driven culture, utilizing analytics and insights to influence decision-making and track the success of transformation efforts. Promote the use of data to measure business performance and identify areas for improvement. Collaboration & Execution: Collaborate with cross-functional teams, including technology, product, business, compliance, and operations, to deliver integrated, impactful solutions. Ensure alignment between business goals and technology execution, facilitating smooth implementation of digital roadmaps. Innovation & Process Improvement: Identify opportunities for automation, digitization, and customer experience enhancement across business operations. Spearhead initiatives to streamline processes and improve operational efficiency. Bridge Between Business & Technology: Act as the primary liaison between business stakeholders and technology teams to ensure alignment on transformation goals and successful execution. Must-Haves: Experience: 5 8 years of relevant experience in NBFC, Lending, Banking, or Fintech. Digital Transformation: Proven experience in leading large-scale digital transformation and system implementation projects. Business Model Innovation: Experience in driving business model changes through digital and data-led initiatives. Data-Driven Approach: Demonstrated ability to leverage data in decision-making and executing business strategy. Qualification : Graduate

Business Management GMDO CAO, E-Trading Strategy Location: Mumbai Skill Category: Global Markets Corporate Title: Analyst / Associate Company Overview Nomura is a global financial services group with an integrated network spanning ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, Nomura is built on disciplined entrepreneurship and a commitment to creative solutions and thought leadership. Nomura Services India supports the group s global businesses, providing world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support, playing a critical role in global operations. Nomura is recognized for its inclusive workplace initiatives and has received awards such as Top 10 Employers (IWEI), IWEI Gold Employer of Choice, India CSR Leadership Award 2024, and YUVA Unstoppable Changemaker Awards. Division Overview The Global Markets (GM) division, based in Mumbai, provides front-office expertise in pricing, modelling, and risk management. The team is integral to portfolio optimization, pricing, and structuring strategies, supporting aggressive revenue targets. Business Unit Overview The Business Management team in Powai enables Front Office teams globally, including AEJ, EMEA, and US GM Business Management, Client Account Management & Strategy (CAMS), Front Office Supervision (FOS), GMDO CAO, and Senior Relationship Management (SRM). This role is within the **GMDO CAO, E-Trading Strategy** team, responsible for implementing the business policy, executing strategy, and managing day-to-day operations. You will work closely with Co-Heads of E-Trading Strategy and the COO of GM Digital Office. Position Specifications Experience: 2 4+ years relevant experience Qualification: MBA (Finance) or CA preferred Role & Responsibilities Business & Financial Management Lead financial planning and control, including budget management, tracking actuals, and providing meaningful insights for management decisions. Ensure accuracy of balance sheet items, including asset capitalization and depreciation. Control spend by managing approvals for T&E and platform expenditure. Partner with vendor teams to manage software, data, and resource suppliers throughout the lifecycle. Team Structure & Contribution Track monthly headcount and organizational changes. Maintain project structures reflecting team activities. Create business-level allocations to inform internal cost allocation and measure team contribution. Strategy & Delivery Work with the Global E-Trading Strategy CAO to drive strategy execution and delivery of roadmap initiatives. Optimize team structure and working environment in collaboration with local support and HR. Ensure risk management and control processes are adhered to. Business Analysis & Reporting Prepare weekly business summaries with financial metrics and commentary. Develop executive-level presentations to support senior management decision-making. Stakeholder Management Advocate for the E-Trading Strategy team across the organization. Partner with GM desk, business managers, Technology, Operations, Finance, and other corporate functions to ensure recognition and support of team successes and challenges. Why Join Nomura This role offers a unique opportunity to partner with global stakeholders, drive strategic initiatives, and manage key business operations in a fast-paced, front-office environment. You will play a critical part in shaping the E-Trading Strategy business agenda and contributing to Nomura s global market success. Qualification : MBA (Finance) or CA preferred

Sr. Infrastructure Operations & Services Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Company Overview Nomura is a global financial services group spanning ~30 countries and regions. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, Nomura has a long-standing tradition of disciplined entrepreneurship and thought leadership. Nomura Services India (Powai) supports global operations with world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support. Powai serves as a critical platform for Nomura s growth and global expansion strategy. Role Overview The Sr. Infrastructure Operations & Services role offers an opportunity to join a global, diverse engineering team in a hands-on capacity. You will be responsible for supporting and optimizing Nomura s cloud infrastructure while collaborating with cross-functional teams to ensure reliability, scalability, and operational excellence. Key Responsibilities Cloud Operations & Support Provide follow-the-sun support for the Global Cloud Operations team, including on-call rotation and weekend coverage as required. Lead incident response and problem resolution with urgency, ensuring minimal business disruption. Manage cloud environments across AWS platforms, ensuring stability, performance, and security. Infrastructure & Automation Deliver Public Cloud projects through design and implementation, collaborating with Cloud Engineering teams. Develop and maintain robust Infrastructure as Code (IaC) artifacts using tools such as Terraform, AWS CloudFormation, and Ansible. Optimize cloud systems to improve reliability, scalability, and deployment velocity. Kubernetes & Container Management Troubleshoot and resolve issues related to Kubernetes infrastructure, networking, and container orchestration. Collaborate with software engineering teams to optimize application deployment and performance on Kubernetes environments. Documentation & Compliance Document processes, procedures, and configurations to facilitate knowledge sharing. Ensure adherence to compliance and regulatory requirements. Required Skills & Experience Hands-on experience: 5 8 years in AWS platform management. Automation & IaC: Proficiency with Terraform, AWS CloudFormation, Ansible. Kubernetes & Containers: Working knowledge of Rancher/RKE2 and AWS EKS; containerization with Docker/Podman. Monitoring & Logging: Experience with Prometheus, Grafana (preferred), ELK stack. Operating Systems: Strong Linux/Unix/Windows skills. Excellent problem-solving, communication, and collaboration skills. Ability to thrive in fast-paced, high-pressure environments. Preferred Skills AWS certifications (e.g., Solutions Architect, SysOps Administrator). Kubernetes certifications (e.g., CKA, CKAD). Experience with CI/CD pipelines and hybrid/multi-cloud strategies. Programming skills in Python for cloud API automation. Strong interest in emerging cloud and infrastructure technologies. Why Join Nomura This role provides a unique opportunity to drive cloud infrastructure strategy, implement automation, and support global operations in a highly dynamic and collaborative environment. You will work at the forefront of emerging technologies while contributing to Nomura s global technology footprint.

Principal Infrastructure Operations & Services Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Company Overview Nomura is a global financial services group with an integrated network across ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship and considered thought leadership. Nomura Services India (Powai) supports global operations with world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support. The Powai operation plays a critical role in facilitating Nomura s global business growth. Role Overview The Principal Infrastructure Operations & Services role focuses on Identity and Access Management (IAM), particularly Multi-Factor Authentication (MFA) systems. You will drive MFA implementation and migration projects, serve as a subject matter expert (SME), and ensure security and regulatory compliance across the organization. Key Responsibilities MFA Implementation & Migration Lead the migration from Cisco DUO and RSA SecurID to Microsoft Authenticator. Ensure minimal service disruption and optimal user experience during migrations. Technical Expertise & Support Act as SME for MFA technologies, including Cisco DUO, RSA SecurID, and Microsoft Authenticator. Provide technical guidance, integration support, and troubleshooting expertise. Design & Architecture Collaborate with architecture teams to design robust MFA solutions aligned with security requirements and industry regulations. Ensure solutions are scalable, secure, and compliant. Policy Development Develop and enforce MFA policies and procedures following organizational security frameworks and best practices. User Training & Support Conduct training and provide ongoing support for internal teams and end-users on MFA tools and processes. Monitoring & Reporting Implement monitoring solutions to track MFA usage and performance. Generate reports for management highlighting effectiveness and improvement opportunities. Risk Assessment Conduct risk assessments related to identity and access management. Identify vulnerabilities and propose remediation strategies to mitigate risk. Qualifications & Requirements Bachelor s degree in Computer Science, IT, or related field; Master s preferred. Minimum of 10 years of experience in Identity and Access Management, focusing on MFA solutions. Proven experience in financial institutions with strong understanding of regulatory and security requirements. Hands-on expertise with Cisco DUO, RSA SecurID, and Microsoft Authenticator, including migration projects. Strong knowledge of identity protocols (SAML, OAuth, OpenID Connect) and enterprise security frameworks. Excellent analytical, problem-solving, and communication skills. Relevant certifications such as CISSP, CISM, or CISA are highly desirable. Why Join Nomura This role offers an opportunity to lead critical IAM and MFA initiatives in a global financial institution, ensuring robust security, compliance, and seamless user experience. You will work at the forefront of identity security technologies while influencing enterprise-wide security strategy. Qualification : Bachelors degree in Computer Science, IT, or related field; Masters preferred

GM-Research Analyst Location: Mumbai Skill Category: Global Markets Work Type: Full-Time Company Overview Nomura is an Asia-headquartered financial services group with a global network spanning over 30 countries. The firm connects markets East & West and serves individuals, institutions, corporates, and governments through Retail, Asset Management, Wholesale (Global Markets and Investment Banking), and Merchant Banking divisions. Founded in 1925, Nomura is built on a tradition of disciplined entrepreneurship and delivers clients innovative solutions and considered thought leadership. Nomura Services India (Powai) supports global operations in trading, research, IT, financial control, operations, risk management, and legal support. Powai is critical to Nomura s global expansion and operational excellence. Division Overview The Global Markets Division handles client transactions for financial institutions, corporates, governments, and investment funds worldwide. It trades in fixed income, equity securities, currencies, interest rates, and credit products, including cash, derivatives, and structured products. Nomura Research provides high-quality intellectual capital, covering Company Analysis, Quantitative Research, Corporate Access, and Equity Strategy. The India Equity Research team (Powai, Mumbai) is part of the Global Research Division. It focuses on fundamental research of companies and equity strategy research across Asia. The team aims to be a top-3 provider of research for the firm s key institutional and hedge fund clients. Position Specifications Corporate Title: Analyst Functional Title: Analyst Experience: 1 3 years Qualification: Degree in Finance / CA / MBA or Engineering from a reputed institute. CFA is a plus. Role & Responsibilities Support senior analysts in India Equity Research team. Build and maintain earnings and valuation models based on company financial statements. Assist in initiating coverage on companies in new and emerging sectors. Track and report news/events on coverage names; maintain industry/company databases. Contribute to writing research reports or sections thereof. Build marketing presentations under senior analyst guidance. Interact with internal stakeholders such as Nomura sales & traders. Monitor regional and global news flow impacting covered equities. Gain knowledge of financial market workings, contributing to professional growth. Key Skills & Competencies Strong understanding of accounting, financial statement analysis, and security valuation. Excellent academic record and analytical skills. Strong communication skills (written and oral) with attention to detail. Understanding of equity markets and ability to formulate logical views. Ability to work under pressure, multitask, and meet deadlines. Advanced proficiency in MS Excel and PowerPoint; Bloomberg experience is advantageous. Research writing skills are a plus. Why Join Nomura This role provides exposure to India equity markets, hands-on experience in fundamental research, and the opportunity to work with a globally integrated research team. Qualification : Degree in Finance / CA / MBA or Engineering from a reputed institute

Sr. Executive / Assistant Manager Operations Banking Team Experience: 3 5 Years Location: Mumbai Job Description: We are seeking a dynamic and detail-oriented professional to join our Operations Banking Team. The ideal candidate will be responsible for handling a wide range of banking and operational functions related to mutual fund schemes and various asset classes. Key Responsibilities: Manage daily banking operations, including cash flow and treasury management. Perform unit reconciliation for mutual fund schemes: Subscription reconciliation. Redemption reconciliation. Switch reconciliation. Oversee and process trades across multiple asset classes: Equity, Debt, Mutual Funds, ETFs. Support various operational functions: MIS reporting. Proxy voting. Tax payments. Other ad hoc tasks as assigned within the operations team. Required Skills & Attributes: Strong proficiency in Excel / Advanced Excel mandatory. Team-oriented mindset with effective communication skills. High level of accountability and ownership in work. Eagerness to learn and take initiative in a fast-paced environment. Qualifications: B.Com / MBA in Finance, Accounting, or a related field. Preferred Industry Background: Mutual Fund. Insurance. Broking. Qualification : B.Com / MBA in Finance, Accounting, or a related field

Job Title: Manager Compliance Location: Mumbai Experience: 1 3 Years Position Overview: We are seeking a highly motivated and detail-oriented Compliance Manager to join our team in Mumbai. This role will be responsible for ensuring full compliance with FEMA, RBI, and other regulatory guidelines, while proactively managing risk and maintaining robust internal controls. The ideal candidate will have a strong understanding of foreign exchange regulations, compliance frameworks, and risk assessment processes. Key Responsibilities: Ensure compliance with FEMA, RBI, and other applicable regulatory requirements for all foreign exchange operations Conduct risk assessments for foreign exchange products and transactions, identifying and mitigating potential compliance risks Implement and manage risk management frameworks, policies, and internal controls Oversee AML (Anti-Money Laundering) and KYC (Know Your Customer) compliance, including customer risk assessments and due diligence Prepare and submit timely and accurate regulatory reports to relevant authorities Monitor and update internal policies to remain compliant with evolving regulations and industry standards Serve as a point of contact for compliance-related queries from internal stakeholders, providing expert guidance Coordinate with regulatory bodies and auditors during inspections, reviews, and compliance audits Key Requirements / Skills: In-depth knowledge of FEMA, RBI guidelines, and foreign exchange regulations Experience in compliance, risk management, regulatory reporting, and data security Strong analytical and problem-solving skills with a keen eye for regulatory detail Ability to interpret complex regulatory requirements and design/implement necessary compliance controls Excellent communication and stakeholder management skills Proven ability to work independently and collaboratively across departments Preferred Qualifications: Degree in Finance, Law, Compliance, or a related field Prior experience in banking, NBFCs, forex, or financial services industry Qualification : Degree in Finance, Law, Compliance, or a related field

Job Title: Manager Investor Relations Location: Mumbai Experience: 12+ Years Role Overview: We are seeking a seasoned Investor Relations professional to lead the development and execution of our investor engagement and fundraising strategies. The ideal candidate will play a critical role in shaping the company's public image, enhancing investor confidence, and supporting capital market activities. Key Responsibilities: Investor Strategy & Communication: Develop and execute a comprehensive investor relations strategy to effectively communicate the company s financial health, business outlook, and long-term vision to investors, analysts, and stakeholders. Relationship Management: Act as the primary liaison for investors and analysts. Manage inquiries, provide regular updates, and cultivate strong relationships to build investor trust and confidence. Investor Events: Lead the organization of investor-facing events such as earnings calls, roadshows, investor conferences, and one-on-one meetings, ensuring consistent and compelling communication of the company s narrative. Cross-functional Collaboration: Work closely with senior leadership, finance, legal, and communications teams to ensure alignment in messaging, financial disclosures, and regulatory compliance. Market & Competitor Analysis: Monitor capital market trends, peer performance, and investor sentiment to deliver actionable insights and inform strategic decision-making. Investor Communication Materials: Oversee the creation of investor-focused content such as press releases, presentations, annual reports, and regulatory filings. Ensure all communications are accurate, consistent, and compliant with industry regulations. Fundraising & Capital Markets: Drive fundraising initiatives including Qualified Institutional Placements (QIPs) and secondary offerings. Manage the full process from planning and documentation to execution and post-transaction communication. Stakeholder Coordination: Liaise with investment banks, legal advisors, and other external stakeholders to support capital raising and optimize capital structure decisions. Business & Industry Expertise: Maintain a deep understanding of the company s operations, financials, and the broader real estate market to effectively address investor queries and provide strategic insights. Continuous Improvement: Stay current with best practices, industry benchmarks, and regulatory developments to enhance the efficiency and effectiveness of the investor relations function. Qualifications: Bachelor s degree in Finance, Business, Economics, or a related field; MBA or CFA is highly desirable. 12 15 years of experience in investor relations, corporate finance, investment banking, or capital markets, preferably within the real estate sector. Proven success in fundraising through QIPs and secondary market offerings, with strong knowledge of capital markets and investor expectations. Deep financial acumen with the ability to analyze and interpret complex financial data and valuation models. Exceptional verbal and written communication skills; ability to simplify complex financial information for varied audiences. Strategic thinker with strong analytical skills and a proactive, solution-oriented mindset. Proven ability to manage multiple projects, meet deadlines, and thrive in a dynamic, high-pressure environment. Demonstrated leadership and team collaboration abilities. High standards of integrity, ethics, and professionalism with a strong commitment to transparency and compliance. Qualification : Bachelors degree in Finance, Business, Economics, or a related field; MBA or CFA is highly desirable

Job Title: Team Leader Collection Process Location: Mumbai Experience: 1 6 Years Job Summary: We are seeking an experienced and motivated Team Leader for our Collections process in a domestic BPO setup, preferably with a background in banking collections. The ideal candidate will be responsible for overseeing daily operations, ensuring team performance, and driving key business metrics. Key Responsibilities: Lead, manage, and support a team of 10 15 collection agents. Oversee day-to-day operations, address team challenges, and ensure smooth workflow. Monitor and drive team performance based on Scorecard metrics. Create and manage agent schedules to ensure adequate coverage and attendance. Conduct weekly team reviews and performance discussions. Foster team engagement, address concerns, and implement solutions through regular team meetings. Ensure staff retention, manage attrition, and maintain a high Employee Satisfaction (ESAT) score. Support the team in achieving and exceeding collection targets and organizational goals. Desired Candidate Profile: Graduate in any discipline. Prior experience as a Team Leader in a domestic BPO, preferably in a collections process. Strong understanding of throughput calculations including attrition and shrinkage. Proven ability to manage team KRA/KPI performance effectively. Excellent communication, leadership, and interpersonal skills. Ability to motivate and guide a team towards consistent high performance. Qualification : Graduate in any discipline

Job Title: Relationship Manager NRI Department: Retail Banking Location: Mumbai Experience: 5 to 10 Years (Relevant Branch Banking Experience) Education: Graduate (Any discipline); Postgraduate preferred Job Purpose: The Relationship Manager NRI is responsible for acquiring new-to-bank NRI customers and deepening existing relationships through tailored financial solutions. This role plays a key part in enhancing customer engagement, cross-selling banking products, and ensuring world-class service delivery. The role demands close coordination with internal teams like product and operations to create seamless customer experiences, aligned with the overall goals of the branch banking division. Key Responsibilities: Customer Acquisition & Relationship Building Acquire NTB (New-to-Bank) NRI customers through referrals, networking, and targeted sales efforts. Build long-term relationships by understanding customer needs and delivering personalized banking solutions. Expand existing customer relationships by penetrating group or family accounts. Sales & Product Advisory Cross-sell relevant banking and investment products based on customer profiling and financial needs. Promote new product offerings or enhancements to deepen wallet share. Ensure proactive engagement and advisory support to retain high-value NRI clients. Customer Service & Experience Provide timely resolution of customer queries and complaints, ensuring high satisfaction. Track service turnaround times and ensure all service requests are fulfilled as per SLA. Collaborate with the Senior Relationship Manager NRI to maintain a best-in-class service model. Internal Coordination Work with product, operations, and compliance teams to ensure smooth transaction processing and service delivery. Maintain accurate and updated relationship records for all assigned customer accounts. Sales Strategy & Initiatives Assist in designing and executing special sales campaigns, customer meets, and NRI engagement events. Provide market intelligence and competitor insights to enhance acquisition and retention strategies. Suggest process improvements to enhance service quality and operational efficiency across the branch. Skills & Competencies: Strong relationship management and interpersonal skills Knowledge of NRI banking products, regulatory norms, and global remittance platforms Ability to communicate effectively and persuasively Goal-oriented, self-motivated, and customer-centric High integrity and adherence to compliance guidelines Qualifications: Graduate in any discipline (mandatory) Postgraduate or MBA (preferred) Experience Required: 5 to 10 years of experience in branch banking, preferably in NRI customer management Summary: The Relationship Manager NRI plays a strategic role in acquiring, retaining, and growing NRI client relationships through superior customer service, product advisory, and process excellence. As a key driver of branch performance, the incumbent will work closely with cross-functional teams to achieve business targets while ensuring regulatory compliance and customer satisfaction. Qualification : Graduate (Any discipline); Postgraduate preferred

Job Title: Compliance Manager Regulatory Relationship Location: Mumbai Department: Compliance Category: Others Job Purpose We are seeking a detail-oriented and proactive Compliance Manager Regulatory Relationship to support the Compliance function by ensuring that the bank s policies, procedures, and operations align with regulatory and ethical standards. This role involves monitoring regulatory changes, reviewing internal processes, and driving compliance initiatives across departments. Key Responsibilities Manage and oversee compliance-related operations including policies, investments, and procedures. Design, implement, and monitor internal control systems to prevent and address legal or policy violations. Conduct regular assessments of compliance frameworks to enhance their efficiency and effectiveness. Identify risks and recurring issues by reviewing internal reports and procedural documentation. Conduct periodic audits of processes and maintain accurate compliance records. Develop compliance manuals, checklists, and regulatory documentation. Collaborate with department heads to review and update compliance policies across functions. Engage with senior management to drive implementation of compliance frameworks. Initiate investigations into instances of non-compliance and follow through with corrective actions. Facilitate employee training programs focused on legal and compliance standards. Supervise compliance officers and promote knowledge sharing and best practices within the team. Foster collaboration with internal stakeholders to align compliance efforts across the bank. Stay updated on evolving regulatory trends and industry best practices. Promote a culture of accountability, continuous learning, and shared ownership within the compliance team. Support in attracting, developing, and retaining top talent within the compliance function. Qualifications & Experience Educational Requirements: Graduate in any discipline (mandatory) Postgraduate degree in a relevant field (preferred) Experience: 2 5 years of relevant experience in regulatory compliance within the banking or financial services sector Qualification : Graduate in any discipline (mandatory)

Job Title: Site Office Executive Location: Mumbai About Zipgrid Zipgrid is a leading PropTech company specializing in Finance, Compliance, and Office (FCO) operations for housing societies and commercial communities on a Done-For-You model. Since 2014, Zipgrid ( MyAashiana Management Services Private Limited ) has emerged as a trusted partner to over 550+ communities, providing comprehensive solutions that ensure smooth and efficient operations. We believe in the motto, Let the experts do the work, delivering unmatched community living and working experiences backed by over a decade of expertise. Role Overview At Zipgrid, each society is treated as a unique project. As a Site Office Executive, you will be responsible for managing the day-to-day operations of the assigned project, working closely with the FCO Manager and project teams to ensure seamless administration and excellent service delivery. Key Responsibilities Assist the FCO Manager and team at the client site with daily operations. Manage office administration tasks such as document filing, scanning, and submission/collection of papers from residents and offices. Handle banking activities including cheque submissions, passbook updates, and statement collection. Process daily receipt entries and track cheque lifecycle (undeposited and post-dated cheques). Address basic resident queries and ensure regular cheque deposits. Coordinate weekly virtual meetings with project teams and assist in project coordination. Communicate with local authorities and vendors under guidance from the site/project team. Participate in mandatory training sessions as scheduled by project leads. Perform other administrative duties as assigned by Managing Committee members. Qualifications & Skills HSC passed or Graduate with 2+ years of experience; preference for candidates with office administration experience. Proficient in MS Office applications. Strong communication skills, able to clearly relay client matters to the site and project teams. Willingness to learn and support team members proactively. Detail-oriented and organized with the ability to multitask effectively. If you re looking to join a dynamic PropTech leader and grow your career by managing impactful community projects, we d love to hear from you!

Job Requirements Role/Job Title: Analyst- Enterprise, Network & Reconciliation Function/ Department: Retail Banking Operations - Centralised Control Unit Job purpose: As part of the Retail Operations team, individuals must be well versed with the various digital products and the process defined by regulator & network and should have experience in managing the reconciliation processes. Roles & Responsibilities: Candidate should have prior experience in handling the channel reconciliation/digital banking processes. The candidate should be well versed with the various digital products and the process defined by regulator & network. The candidate should have strong interaction, communication skills to liaison with vendor support/network/peers and good inter person skills to communicate & interact with senior management. The candidate should be well versed with Network provided system as well as expertise in MS office. Good Vendor Management skills in terms of managing third party vendors is required. Managerial & Leadership Responsibilities: The candidate should have experience in managing the reconciliation processes. The candidate should have detailed knowledge of the processes. Key Success Metrics: Subject Matter Expertise in performing the Reconciliation. Subject Matter expert on Network system. Education Qualification: Graduation: Any Post-graduation: Any Experience: 2 to 5 Years of experience.

Job Description: We are seeking a Murex Back Office Specialist with 3 to 7 years of experience, specializing in back-office processes and accounting issues. The ideal candidate will possess a deep understanding of the Murex platform, particularly in the Back Office (BO) stream, and will be an expert in managing post-trade processes, deal validation, nostro settlements, and accounting. As a Murex Back Office Specialist, you will handle the day-to-day operations related to the back office and accounting, ensuring that all processes are executed accurately and efficiently. Responsibilities: Back Office & Accounting Management: Handle back-office and accounting issues, including change requests. Provide support in managing workflow handling, OSP rights, and usage for various asset classes. Oversee nostro settlements, deal validation, and accounting in the Murex platform. Business Requirements & Documentation: Prepare business requirement documents and manage developers for changes. Design layouts and pricing templates based on gathered requirements. Implement necessary changes to the system and prepare for testing. Testing & Issue Resolution: Conduct test case executions and manage user testing. Troubleshoot/debug issues, explain them to stakeholders, and implement fixes. Asset Classes & Configuration: Experience in handling accounting configurations in Murex. Support in the development of OSP, settlement instructions, and accounting configurations for different products. Reporting & Documentation: Generate reports and leverage OSP, static data, and deal bookings for testing. Provide support for document generation, swift/RTGS settlements, and post-trade workflows. Technical Skills & Qualifications: Capital Markets Knowledge: Strong understanding of capital markets and the post-trade life cycle. Murex BO Stream Knowledge: Experience with Murex BO stream, particularly dealing with deal validation, cashflow position monitoring, nostro settlements, accounting, and OSP handling. SQL & Mx-Excel: Proficiency in SQL and Mx-Excel for analysis, troubleshooting, and reporting. Post-Trade Rules & Configuration: Experience with post-trade rules, document generation, and settlement configurations in Murex. Experience in Asset Classes: Exposure to major asset classes and knowledge of how Murex handles these processes throughout the trade life cycle. Experience: 3 to 7 years of hands-on experience working with Murex, specifically in back-office processes. Strong understanding of settlements, accounting, and configuration management in the Murex environment. Proficient in developing OSP, settlement instructions, and accounting configurations for various asset classes. Synechron s Diversity & Inclusion Statement: Diversity and Inclusion are at the heart of Synechron's culture. We strongly believe that a diverse workforce fosters stronger businesses and an environment where everyone can excel. We are an equal-opportunity employer and encourage applicants from diverse backgrounds, ethnicities, genders, sexual orientations, religions, and abilities to apply. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures that we create an inclusive environment that fosters equality for all.

Job Title: Director of Operations Health Insurance Position Summary As the Director of Operations Health Insurance, you will play a pivotal role in strengthening our presence within Travel Operations by applying your expertise in the insurance and operations domain. You will work closely with senior stakeholders to identify and evaluate strategic partnerships, create long-term business opportunities, and drive operational efficiencies across multiple projects and accounts. This position is for professionals with experience in banking, outbound sales, and insurance operations. Your primary focus will be on managing large teams, optimizing business processes, and contributing to overall company success. Key Responsibilities Leadership & Operations Management: Manage and oversee multiple projects and accounts within the insurance domain, ensuring successful execution and alignment with company goals. Lead and manage over 500 FTEs across different geographies, ensuring operational efficiency and team success. Implement and drive company-approved strategies and monitor their impact across operational activities. Align with stakeholders to set strategic goals and make key decisions that guide day-to-day operations. Provide constructive feedback and support to staff from various departments, ensuring continuous growth and high performance. Performance Evaluation & Improvement: Regularly assess and improve business procedures, aligning them with organizational objectives. Use data and metrics to evaluate performance and identify opportunities for improvement. Introduce policies and procedures to enhance overall performance and operational effectiveness. Ensure the safety and adequacy of work environments and implement necessary improvements. Client Relations & Business Development: Foster strong relationships with corporate clients and high-level decision-makers to create new business opportunities. Perform follow-ups with corporate clients and identify potential areas of growth. Contribute to the development of business strategies to approach prospects and expand market presence. Promote continuous improvement in all operational areas by proposing creative solutions. Financial & Budget Management: Review and manage operational budgets, ensuring financial objectives are met. Oversee manufacturing, purchasing, and sales departments to ensure that each division is reaching goals set by leadership. Forecast and control costs to maintain profitability. Review financial information to adjust operational budgets, supporting profitability and business growth. Collaboration & Cross-Functional Integration: Lead coordination between operations, engineering, technology, and customer service divisions to improve workflow and reduce costs. Communicate new directives, policies, and procedures to managers, ensuring clear understanding and smooth implementation. Act as a liaison between different business functions to ensure seamless operations and collaboration. Strategic Planning & Execution: Establish key metrics, guidelines, and standards to evaluate company efficiency and effectiveness. Analyze business procedures and recommend improvements to enhance operational output. Ensure that policies and procedures are followed and communicated effectively across teams. Qualifications Education: Bachelor s degree or higher (preferred). Experience: 10+ years of experience in the insurance sales industry. 10+ years of BPO (Contact Center, Outsourcing) experience, particularly in the health insurance domain. Proven experience managing large teams (500+ FTE) and overseeing operational activities across multiple projects and locations. Experience in managing financials, including budgeting, P&L management, and margin analysis. Strong background in outbound sales with experience presenting to C-level executives. Proven ability to manage complex operations and achieve business goals. Skills & Attributes: Strong negotiation and business management skills. Exceptional analytical thinking and proactive attitude. Strong written and oral communication skills. Excellent interpersonal skills and teamwork mindset. Ability to work under tight deadlines and manage multiple priorities effectively. Attention to detail and accountability in meeting operational objectives. In-depth knowledge of data analysis, performance, and operational metrics. Additional Attributes: Leadership and organizational skills to inspire and manage teams effectively. Experience in formulating and implementing policies to improve operations. A collaborative mindset with the ability to drive integration across various business functions. Extensive experience presenting and negotiating with senior-level decision-makers, including C-suite executives.

Role: Senior Regulatory Reporting Analyst Function/Department: Finance Experience: 5-10 Years Education: Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Professional Certification (Preferred): CA, CS Job Purpose: We are looking for a Senior Regulatory Reporting Analyst to manage financial analysis, regulatory reporting, and capital adequacy calculations. The role involves ensuring accurate, timely, and compliant financial reporting, maintaining the MIS system, and generating analytical reports to aid senior management in strategic decision-making. The candidate will also collaborate with various departments to optimize financial processes and regulatory adherence. Key Responsibilities: Financial & Regulatory Reporting: Prepare and review financial and regulatory reports in compliance with banking regulations. Ensure timely and accurate financial reporting to senior management and regulatory bodies. Maintain the funds transfer pricing process to assess business unit performance. Accounting & Operations: Perform month-end closing activities, including revenue and expense accounting, account reconciliations, and variance analysis. Oversee accounts payables, receivables, credit, and collections to ensure financial accuracy. Address financial inquiries and ensure compliance with accounting standards. Financial Analysis & Risk Management: Analyze key financial ratios (solvency, profitability, growth) to assess the bank's financial health. Identify process improvements in financial data collection, reporting, and automation. Undertake self-assessments to mitigate financial and regulatory risks. Technology & Process Improvement: Work closely with technology teams to enhance regulatory reporting systems. Ensure operational documentation is best-in-class and audit-ready. Stay updated with market trends, competitor strategies, and regulatory changes. Audit & Compliance: Participate in internal and external audits, ensuring adherence to regulatory guidelines. Recommend corrective actions based on audit findings and ensure regulatory compliance. Maintain up-to-date knowledge of banking regulations and industry standards. Preferred Skills & Attributes: Strong knowledge of banking regulations, financial reporting, and capital adequacy calculations. Proficiency in financial analysis, accounting principles, and risk assessment. Experience with regulatory reporting tools and financial systems. Strong analytical skills with the ability to interpret data and provide strategic insights. Excellent communication and stakeholder management skills. Opportunity to work in a high-impact role within the Finance & Regulatory Reporting domain. Exposure to regulatory compliance, financial strategy, and technology-driven process improvements. Collaborative work environment with opportunities for career growth and learning. If you have expertise in regulatory reporting, financial analysis, and compliance, we invite you to join our team and play a pivotal role in shaping our financial strategy! Qualification : Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Professional Certification (Preferred): CA, CS

Role: Business Manager Wholesale Banking Operations Function/Department: Wholesale Banking Operations Experience: 5-10 Years Education: Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM Job Purpose: We are looking for a Business Manager Wholesale Banking Operations to drive operational excellence, financial management, and strategic initiatives within the Wholesale Banking division. This role involves overseeing key operational functions, optimizing processes, ensuring compliance, and managing stakeholder relationships. The ideal candidate will bring strong business acumen, analytical capabilities, and leadership skills to enhance efficiency, risk management, and profitability. Key Responsibilities: Operational Management: Oversee governance of daily operations across trade finance, cash management, treasury operations, and lending. Ensure compliance with regulatory standards, risk management protocols, and internal policies. Coordinate cross-functional teams to enhance process efficiency and service delivery. Drive process automation and operational improvements to optimize performance. Strategic Planning & Execution: Collaborate with senior management to develop and implement strategic plans for Wholesale Banking. Identify growth opportunities and drive business process improvements. Monitor industry trends, regulatory changes, and technology advancements to maintain a competitive edge. Financial Management: Assist in budgeting, forecasting, and financial performance tracking for Wholesale Banking Operations. Implement cost-control measures and optimize resource allocation for profitability. Analyze operational data to provide insights for cost reduction and efficiency enhancement. Risk & Compliance Management: Implement and maintain a risk management framework to mitigate operational risks. Ensure adherence to regulatory requirements, banking laws, and internal compliance policies. Collaborate with internal audit, legal, and compliance teams to maintain effective control measures. Stakeholder Management: Liaise with Relationship Managers, Product Teams, Risk, IT, HR, and Compliance to ensure operational excellence. Act as a bridge between the Wholesale Banking Operations team and senior management. Maintain strong relationships with external stakeholders, including regulators, auditors, and vendors. Preferred Skills & Attributes: Strong knowledge of wholesale banking operations, trade finance, treasury, and cash management. Ability to analyze financial data, track KPIs, and generate actionable insights. Proficiency in risk management, compliance, and regulatory frameworks. Excellent stakeholder management and communication skills. Experience in process automation, digital transformation, and operational efficiency projects. Opportunity to work in a high-impact role within Wholesale Banking Operations. Exposure to business strategy, risk management, and financial planning. Collaborative environment with growth opportunities in a dynamic banking landscape. If you are a results-driven professional with expertise in wholesale banking operations, financial management, and risk compliance, we invite you to be part of our team and drive operational excellence and business growth! Qualification : Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM

Role: Hindsighting Manager Function/Department: Risk Experience: 5-10 Years Education: Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Job Purpose: The Hindsighting Manager is responsible for conducting credit hindsight activities through sampling and detailed account reviews. This role ensures compliance with regulatory guidelines (RBI), internal credit policies, and underwriting standards. The role also involves identifying process gaps, publishing hindsight reports and dashboards for senior management, and recommending policy/process improvements to enhance operational efficiency and risk control. Key Responsibilities: Credit Hindsight & Compliance Review: Conduct detailed account reviews to ensure credit approvals align with policies and processes. Assess compliance with RBI regulations and internal credit risk policies. Identify gaps in underwriting processes and highlight concerns to senior management. Hindsight Reporting & Insights: Publish periodic hindsight reports, dashboards, and performance scores. Collaborate with Risk, Operations, and Policy teams to implement process improvements. Capture and share best practices across teams to enhance decision-making. Process Improvement & Stakeholder Collaboration: Recommend enhancements to Retail Banking processes and policies to drive operational efficiencies. Work closely with cross-functional teams to ensure seamless execution of policy changes. Leverage internal synergies to strengthen risk controls and compliance frameworks. Preferred Skills & Attributes: Strong understanding of credit underwriting, risk assessment, and compliance frameworks. Experience in financial analysis, process reviews, and regulatory reporting. Proficiency in MIS reporting, dashboard creation, and data interpretation. Ability to analyze trends, identify gaps, and drive corrective measures. Strong collaboration skills to work across risk, policy, and operations teams. Opportunity to play a key role in risk management through data-driven hindsight analysis. Work in a high-impact role with exposure to senior management reporting. Drive continuous process improvements in Retail Banking risk and compliance. If you have a keen eye for detail, strong analytical skills, and experience in underwriting and risk management, we invite you to be part of our team! Qualification : Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA

Role: Senior Specialist - Credit Administration Function/Department: Wholesale Banking Operations Experience: 10-18 Years Education: Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Job Purpose: The Senior Specialist - Credit Administration plays a critical role in post-sanction credit activities for large corporates. This role ensures compliance with credit, regulatory, legal, and product guidelines while facilitating disbursement. As a key control function, the role involves extensive due diligence, credit condition monitoring, and management of limits, covenants, collateral, and documentation to safeguard the bank s interests. Key Responsibilities: Credit Administration & Compliance: Oversee a wide range of credit products, including working capital, term loans, NCDs, investment limits, portfolio buyouts, and commercial papers for large corporate and FIG segments. Ensure credit appraisals align with internal policies and RBI regulations. Verify that all conditions precedent are met before disbursement approval. Documentation & Security Management: Ensure enforceable legal documentation as per legal guidelines, including security creation (mortgages, pledges, hypothecation, etc.). Track and manage covenants, deferrals, and compliance requirements in the system. Facilitate safe custody and retrieval of loan documents for internal and external stakeholders. Stakeholder Coordination & Process Improvement: Coordinate with business teams, legal, credit, and external partners (valuation, audit, title search) to ensure timely and high-quality deliverables. Process invoices related to credit administration activities. Support internal governance initiatives to identify process gaps and strengthen controls. Regulatory Reporting & Risk Management: Ensure accurate and timely reporting of credit-related data to internal and external stakeholders. Stay updated on RBI guidelines and regulatory reporting requirements (e.g., RBS submission). Preferred Skills & Attributes: Strong expertise in credit administration, risk management, and regulatory compliance. Hands-on experience with credit operations for large corporate banking. Knowledge of legal documentation, security creation, and credit monitoring. Ability to liaise with internal teams and external agencies to drive operational excellence. Proficiency in financial reporting and governance frameworks. Play a key role in ensuring credit risk mitigation and compliance in wholesale banking. Gain exposure to large corporate credit operations and regulatory reporting. Be part of a dynamic team driving process improvements in credit administration. If you have extensive experience in credit administration, a strong understanding of compliance frameworks, and a keen eye for risk management, we invite you to be part of our team! Qualification : Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA