Banking Solutions Jobs in Pune

AI Platform Engineer II Location: Pune Overview At Rapid7, we are looking for an AI Platform Engineer to help us build production-ready, agent-based AI experiences on Google Cloud (Vertex AI) and OpenAI platforms. You will be directly responsible for developing and shipping features such as AI agents, tools, and lightweight UIs that plug into our internal systems and data, driving productivity improvements across the company. As part of the AI Platform team, you will be involved in designing, implementing, and refining AI models and tools that integrate seamlessly with enterprise systems, while ensuring reliability, security, and scalability. Key Responsibilities Agentic Development with Vertex AI: Design and implement multi-step agents using Vertex AI (Agent Builder / Gemini), incorporating agent behaviors such as tool use, memory, and evaluation loops to create intelligent, autonomous workflows. MCP & Tool Integrations: Develop Model Context Protocol (MCP) connectors and API integrations that enable agents to interact with enterprise systems while maintaining least-privilege access and security standards. RAG & Data Grounding: Implement retrieval-augmented generation (RAG), utilizing vector stores, embeddings, and schema-aware prompts, while ensuring agents produce accurate and auditable outputs through robust guardrails. Vertex-based UI for Agents: Prototype intuitive chat interfaces and task UIs, including features like session history, tool invocation panels, and feedback widgets. Embed AI agents into existing internal applications to streamline workflows and improve user experience. Integration & Data Access: Connect AI agents to internal APIs and enterprise data sources (e.g., BigQuery, REST APIs, webhooks) using Google Cloud tools, ensuring smooth data access and system integration. Quality & Telemetry: Define key performance indicators (KPIs) such as quality, latency, and cost-efficiency for AI-powered features. Implement logging, monitoring, and observability to track performance and run structured experiments to improve agent behavior and outcomes. Requirements Experience 2 3 years of hands-on experience in software or AI application engineering, with a focus on creating and deploying custom AI agents, particularly using Gemini / Vertex AI Agent Builder. Technical Skills Proficiency with Google Cloud (Vertex AI, BigQuery, Cloud Run/Functions) and at least one large language model (LLM) API (e.g., OpenAI or Gemini). Experience building small end-to-end features, including backend APIs, agent logic, and basic UI for demos and production environments. Familiarity with agent frameworks such as LangGraph or LangChain, and common agent patterns like tool use, planning, and memory management. Knowledge of retrieval-augmented generation (RAG), including chunking, embeddings, and retrieval, along with prompt testing and evaluation. Collaboration Skills Ability to work cross-functionally with security, data, and application teams to ensure safe and efficient deployment of AI-driven solutions. Nice to Have Experience with GCP IAM, secrets management, and enterprise compliance considerations. Familiarity with Vertex AI Search, vector databases, or event/webhook architectures. Interest in emerging AI standards, MCP, responsible AI practices, and optimization for cost/performance. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, industry, and communities. We empower our employees to challenge the status quo and drive transformative change. With over 11,000 customers relying on us for cybersecurity protection, we continue to innovate and solve some of the most challenging problems in the industry. Security and Compliance Rapid7 is committed to safeguarding our customers' security. All employees uphold the highest standards of security and privacy, ensuring sensitive information is protected and compliance with relevant regulations is maintained.

Automation Engineer II Location: Pune About Rapid7 At Rapid7, we are creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of industry-leading solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from applications and cloud environments to traditional infrastructure and the dark web. Trusted by over 10,000 customers worldwide, we are committed to fostering open-source communities and driving innovation through cutting-edge research. At Rapid7, we believe in optimizing our products by leveraging the latest insights into attacker methods, arming the global security community with the tools to stay ahead of threats. Position Summary We are looking for a talented Automation Engineer to join our Enterprise Applications team. This role focuses on developing and maintaining integrations and automation solutions using Workato. As an Automation Engineer, you will work closely with Business Systems Analysts to understand requirements, collaborate with cross-functional teams, and partner with Quality Assurance Engineers to ensure that integrations and automation workflows meet business needs. You will also handle unit testing, ensure thorough documentation, and use tools like Jira and Confluence for task management and collaboration. Key Responsibilities Integration Development: Design, develop, and maintain integrations between key enterprise systems (Salesforce, NetSuite, Data Warehouses, Workato, etc.) to ensure seamless data flow and process automation across platforms. Automation Solutions: Build and implement automated workflows using Workato to streamline internal business processes, reduce manual tasks, and enhance system efficiencies across various departments. Cross-functional Collaboration: Collaborate with engineers, business teams, and QA Engineers to ensure that integration solutions align with both technical requirements and business objectives. Requirement Gathering: Partner with Business Systems Analysts to gather requirements, understand business needs, and identify opportunities for process automation and integration improvements. Unit Testing & Debugging: Perform unit testing for integrations and automation workflows, debug issues as needed, and ensure the code meets quality standards before deployment. Task Management (Jira): Use Jira to manage tasks, track user stories, and address bugs related to integrations and automation workflows. Participate in sprint planning, stand-ups, reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain detailed documentation for all integrations, workflows, and automation processes, ensuring that all technical configurations, code, and test results are clearly documented for future reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and implement timely fixes to maintain operational continuity. Process Improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance automation workflows, increase efficiency, and reduce errors in integration processes. Key Requirements Experience 2+ years of experience in integration and automation development with a strong focus on Workato. Proven experience building and maintaining integrations between enterprise systems like Salesforce, NetSuite, or similar platforms. Demonstrated experience working with cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills Expertise in using Workato for integration and automation solutions. Solid understanding of API integrations, RESTful services, and data formats such as JSON and XML. Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience using version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Communication & Problem-Solving Strong ability to communicate technical concepts to non-technical stakeholders clearly and effectively. Strong analytical and troubleshooting skills to resolve integration and automation challenges efficiently. Ability to create clear, concise, and well-organized technical documentation. Education & Nice to Have A degree in Computer Science, Information Technology, or a related field is preferred. Familiarity with Agile development methodologies and tools like Jira. Experience with cloud platforms such as AWS or GCP and their integration capabilities. Security and Compliance At Rapid7, we prioritize the security of our customers and employees. All team members are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. Qualification : A degree in Computer Science, Information Technology or a related field is preferred

Lead Salesforce Engineer Location: Pune About Rapid7 Rapid7 is a publicly traded cybersecurity company headquartered in Boston, MA, with 17 offices around the world. As we expand our global footprint into India, we are excited to grow our internal Application Engineering team. As a Salesforce Engineer, you will work alongside a global team to deliver best-in-class Salesforce solutions that meet business needs and optimize user experiences. You will have hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and CPQ, and you ll be proficient in both declarative configurations and advanced Apex coding. This is a unique opportunity to be one of the first hires for Rapid7 in India as we support our growth strategy in a culture that encourages innovation and continuous learning. About the Role As a Salesforce Engineer, you will design, develop, and support Salesforce solutions on Sales and Service Clouds. Working closely with other Salesforce team members, application owners, IT departments, and business stakeholders, you will deliver solutions that meet both technical and business requirements. Key Responsibilities Salesforce Administration: Manage and configure Salesforce environments, including Sales Cloud, Service Cloud, and Experience Cloud. Oversee system health, user permissions, profiles, workflows, and security settings. Implement and maintain changes using declarative tools such as Process Builder, Flow, and Validation Rules. Apex Development: Write and maintain Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC). Collaborate with senior developers and architects to design scalable solutions. Troubleshoot, optimize, and debug Apex code to ensure performance and stability. Unit Testing: Develop and maintain unit tests for custom Apex code, ensuring test coverage aligns with Salesforce best practices. Conduct comprehensive testing of code changes and strive for zero defects while optimizing test performance. CPQ (Configure, Price, Quote): Configure and manage Salesforce CPQ features, including price books, quote templates, products, and pricing rules. Troubleshoot CPQ-related issues and provide support for streamlining the quoting process. Collaboration and Support: Work with business analysts and other team members to gather requirements and deliver solutions. Maintain comprehensive documentation for configurations, workflows, code, and other technical solutions. Release Management: Utilize Gearset for deployment and release management, ensuring smooth Salesforce code and configuration deployments across multiple environments. Plan, execute, and document deployment processes, ensuring error-free releases through automated validation and rollback strategies. Jira Integration and Task Management: Use Jira for task management, project tracking, and collaborating on development sprints. SOX Controls & Change Management: Adhere to SOX controls to ensure compliance with IT regulations and auditing standards. Follow change management policies and procedures for implementing configurations, scripts, and integrations, ensuring all changes are properly tested, documented, and approved. Skills and Qualifications Experience & Certifications 8+ years of hands-on experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and CPQ. Salesforce Certifications (ADM 201, ADM 211, Platform Developer I and II) are highly desirable. Strong experience with Salesforce integrations, APIs, and external systems. Experience using Jira for task and project management in an Agile environment. Hands-on experience with Gearset for deployment and release management in Salesforce. Technical Skills Expertise in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and SOSL. Strong knowledge of Salesforce CPQ features and pricing rule configuration. Ability to write efficient, scalable unit tests for custom Apex code. Familiarity with Git and version control practices. Soft Skills & Attributes Strong analytical and problem-solving skills. Excellent communication skills, with the ability to work remotely with a global team. Detail-oriented with the ability to manage multiple tasks concurrently. Preferred Qualifications Experience working with global teams, especially in an Agile framework. Knowledge of Salesforce integrations (e.g., REST, SOAP APIs) and third-party tool integrations. Experience with Salesforce Data Loader, Change Sets, and Salesforce DX. Security and Compliance At Rapid7, we prioritize security and privacy. All employees are expected to adhere to the highest standards of security, ensuring the protection of sensitive information and compliance with applicable regulations.

Manager, Software Engineer - Python Location: Pune About Rapid7 & The Team Rapid7 is a leading cybersecurity company committed to creating a secure digital world for over 10,000 global customers. The **Vulnerability Coverage Team** is integral to this mission, delivering **timely and accurate vulnerability content** for products like **InsightVM** and **InsightCloudSec**. The team specializes in technologies including **Python**, Java, Ruby, AWS, and Kubernetes, ensuring customers receive monthly updates and immediate coverage against emerging threats. About the Role As the **Manager, Software Engineering**, you will be responsible for leading the Vulnerability Coverage Team. Your primary focus will be on **driving operational excellence**, ensuring the reliable delivery of high-quality vulnerability content, and managing the team's contribution to products that keep customers protected. You will serve as a key link between engineering and product strategy. Key Responsibilities Team Management & Mentorship: **Lead, coach, and mentor** Software Engineers, providing guidance, setting clear expectations, and fostering a culture of continuous learning and growth. Identify and support **career development opportunities** for team members. Project Management: **Manage and prioritize high-impact projects**, ensuring the timely delivery of vulnerability content and related initiatives. [Image of Agile Software Development Workflow] Coordinate cross-functional projects, including **risk assessment** and communicating progress to leadership. Collaboration: Work closely with **Product Management, UX, and Engineering teams** to align roadmaps, prioritize new coverage, and strategically address customer pain points. Ensure cohesive execution of initiatives across different organizational units. Quality & Process Improvement: Maintain a sharp focus on **quality and operational excellence**. Continuously drive improvements to **testing, monitoring, and alerting** processes to ensure content accuracy and reliability. Emerging Threat Coverage: Lead the team's effort to respond **quickly to emerging vulnerabilities** and provide immediate coverage. Oversee the development of **automation pipelines** to streamline content delivery and vulnerability response processes. Skills & Experience Leadership & Management **2-3 years of experience managing software engineering teams**, with a strong track record in developing and mentoring engineers. Proven experience in **scoping work, prioritizing tasks, and managing multiple high-impact projects**. Technical Expertise Strong foundation in **software engineering** with the ability to read design documents and review code. **Python proficiency** is highly desirable, with knowledge of related technologies (e.g., **AWS, Kubernetes**) being a plus. Domain & Soft Skills A strong focus on **understanding customer needs** and translating feedback into actionable engineering requirements. Excellent **cross-functional communication skills** for working with Product Management, UX, and other Engineering teams. Preferred Qualifications Familiarity with the **security landscape**, including vulnerability management and response to emerging threats. Experience with security tools like **InsightVM or InsightCloudSec**. BEng, BSc, or related degree in a technical field. Drive innovation on cutting-edge security solutions that **impact customers globally**. Play a pivotal role in solving some of the world s toughest **cybersecurity challenges**. Thrive in a culture of collaboration, continuous learning, and improvement.

Presales Manager - Software Engineering Location: Pune Employment Type: Full-Time About Calfus At Calfus, we deliver cutting-edge AI agents and products that transform businesses in ways previously unimaginable. Our teams empower organizations from startups to established enterprises to harness AI s full potential, driving revenue growth and operational excellence. Our ERP solutions integrate seamlessly with core business systems, automating manual tasks and enabling teams to focus on strategic initiatives. We pride ourselves on innovation, speed, and collaboration, fueling our rapid growth and industry leadership. About the Role As a Software Engineering Presales Manager, you will be a critical link between our technical teams and potential clients. You ll lead technical engagements, crafting and delivering compelling proof of concept demos, ensuring solutions align with client needs and industry best practices. Your expertise in AWS, Azure, DevOps, and full-stack development, combined with exceptional communication skills, will help articulate the value of Calfus products and drive successful sales closures. Key Responsibilities Develop and deliver tailored proof of concept demonstrations that showcase solution capabilities. Ensure proposed solutions meet client requirements and adhere to best practices outlined in Statements of Work. Manage sales bid processes by responding to RFIs and RFPs with technical precision. Collaborate closely with Sales teams to drive deals through to successful closure. Partner with Product Managers to relay client feedback and shape future product enhancements. Monitor market trends, competitor landscapes, and adjust sales strategies accordingly. Understand customer needs deeply and deliver persuasive sales presentations. Coordinate with marketing for demand-generation activities such as trade shows and workshops. Build and maintain long-term customer relationships. Prepare detailed sales proposals and occasionally train sales team members on technical aspects. What We Expect From You Degree in Computer Science, Engineering, or a related technical field; management degree from a premier institution is a plus. 8-12 years of presales experience in the IT industry, preferably with software engineering solutions. Strong problem-solving and prioritization capabilities. Excellent presentation and communication skills, adept at engaging multiple stakeholders. Ability to work flexibly across time zones. Willingness to travel on short notice. Reporting You will report directly to the President and Chief Revenue Officer. Benefits At Calfus, we offer a comprehensive benefits package including medical, group, and parental insurance, gratuity, provident fund, wellness programs, and birthday leave because we value our employees and their well-being. Equal Opportunity Employer Calfus is committed to fostering an inclusive workplace that celebrates diversity and innovation. We welcome applicants from all backgrounds, identities, and experiences. Qualification : Degree in Computer Science, Engineering, or a related technical field

Position Title: Presales Engineer Location: Pune Experience: 5+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. Accops provides secure workspace access, virtualization, and Zero Trust-based solutions for modern digital workforces. Role Overview: We are seeking an experienced Presales Engineer to support solution consulting, technical sales engagements, and partner enablement. The ideal candidate should bring strong technical expertise, excellent communication skills, and leadership capabilities to guide customers and partners through the technical evaluation and solution design process. Key Responsibilities: Gain certification in Accops products and maintain up-to-date product knowledge Deliver compelling technical presentations and conduct interactive demos (on-site and remote) Lead and manage pre-sales account teams, ensuring project alignment and timely delivery Engage in solution design, sizing, and deployment planning for Accops and third-party products Prepare comprehensive competitive analysis and technical architecture documents Build and maintain a high standard of pre-sales and post-sales support Contribute to the knowledge base, including articles, tutorials, FAQs, and best practices Manage and respond to customer queries promptly, ensuring high satisfaction Provide technical training to partner sales and presales teams Draft and define the Statement of Work (SoW) for implementation teams Stay updated with market trends, product developments, and competitive offerings Collaborate closely with the Sales Account Manager to map customer needs to the best-fit solution Communicate both technical and business benefits of solutions to varied stakeholders Mandatory Technical Skills: Proven team management experience: mentoring, motivating, and aligning with business goals In-depth technical understanding of: Operating systems: Windows, Linux (Ubuntu, Red Hat, Debian) Networking: DNS, DHCP, routing, VPNs, Active Directory, directory services, SAML, SSL, HTTPS Security technologies: Firewalls, VPN, ZTNA, CASB, SASE, Identity Federation Hands-on knowledge of at least one desktop virtualization platform: Citrix Apps & Desktop, VMware Horizon, Windows Virtual Desktop (WVD), MS RDP Experience in solution architecting and capacity planning Ability to translate customer requirements into solution architectures Strong grasp of real-world product benefits and limitations Good to Have: Presales experience in a startup environment (VDI, VPN, MFA, MDM, Azure, AWS) Prior experience with Accops products Experience in executive-level customer interactions Working knowledge of Windows Server, Windows 10, and RDS licensing Behavioral Competencies: Strong verbal and written communication skills Demonstrated leadership and initiative Clear and structured thinking and problem-solving approach High level of accountability and ownership Proactive and self-motivated with a logical bent of mind Adaptable and able to thrive in dynamic environments Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Position Title: Director Professional Services Location: Pune Experience: 12+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leading provider of secure workspace access and Zero Trust-based application delivery solutions, empowering enterprises to enable secure and seamless remote work. Role Overview: Accops is seeking a seasoned Director Professional Services to lead and drive the end-to-end delivery of professional services engagements across clients and geographies. This is a leadership role requiring strong technical knowledge, project governance, customer engagement, team leadership, and strategic execution skills. The ideal candidate will combine a customer-centric approach with deep experience in IT services and virtualization technologies. Key Responsibilities: Lead and manage the delivery of professional services projects, ensuring timely, high-quality, and cost-effective execution in line with business objectives and customer expectations Oversee multi-client, multi-location project portfolios, balancing resource allocation, timelines, and budgets Implement and track key performance indicators (KPIs) to ensure delivery excellence and continuous improvement Build, mentor, and inspire a high-performing team of consultants, project managers, and technical specialists Identify skill gaps, design and execute training programs to develop internal team capabilities Act as a senior escalation point for critical customer issues, ensuring swift and effective resolution Drive stakeholder engagement, building strong relationships with customers to ensure satisfaction, retention, and future growth opportunities Collaborate cross-functionally with Sales, Presales, Customer Success, Development, and Product Management teams to ensure aligned execution Regularly assess and improve delivery methodologies, tools, and operational processes to drive efficiency, scalability, and repeatability Contribute to solution design, deployment, and configuration in line with Statements of Work (SoWs) Manage change requests in SoWs in coordination with customers and the Product Engineering team Travel to client sites as required for project execution, review meetings, and relationship management Technical Skills & Experience (Mandatory): Proven track record of managing large-scale IT service delivery and project portfolios Deep understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero Trust Security frameworks (e.g., IAM, ZTNA) Strong command of project governance, resource management, and budget control Ability to map complex business requirements to technical solutions Excellent communication, stakeholder management, and conflict resolution abilities Certifications such as PMP, ITIL, or similar are a strong plus Preferred Attributes: Strategic thinker with a hands-on execution mindset Passion for mentoring and developing talent Ability to thrive in a fast-paced, customer-driven environment Focused on operational excellence, process standardization, and automation Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Proactive and self-motivated Strong analytical and logical reasoning Flexible and adaptable to evolving business needs Exceptional multitasking and organizational abilities Collaborative team player with strong leadership qualities Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Associate Director, Client Solutions Location: Pune Experience: 12 20 years Education: BE / ME / M.Sc / MBA Job Type: Full-Time Role Overview We are seeking an experienced and strategic Associate Director of Client Solutions to lead solution development and client engagement. The ideal candidate will bring a deep understanding of client needs, be adept at driving value, and excel in designing and delivering customized solutions. This role requires direct interaction with senior stakeholders, development of tailored business solutions, and seamless execution to achieve business objectives. Experience in the BFSI domain is preferred. Key Responsibilities Client Engagement & Relationship Management: Serve as the primary point of contact for key clients, ensuring effective communication and alignment of solutions with client business goals. Develop and maintain long-term relationships, identifying opportunities to enhance value and expand engagement. Lead client meetings, presentations, and negotiations, showcasing a deep understanding of client needs and challenges. Solutioning & Strategy Development: Lead the design, development, and implementation of client-specific solutions, ensuring alignment with business goals, industry standards, and best practices. Collaborate with internal teams to assess client requirements, identify gaps, and propose innovative solutions. Ensure the seamless integration of solutions with the client's existing infrastructure and business processes. Cross-Functional Collaboration: Partner with sales, delivery, product, and technical teams to ensure that client solutions are delivered with the highest quality and efficiency. Act as a liaison between clients and internal teams to resolve issues and drive continuous improvements. Performance Monitoring & Reporting: Track and analyze solution performance, client satisfaction, and overall business impact. Provide regular updates and reports to senior management on key client engagements and business performance. Develop and implement strategies to improve client retention and satisfaction. Leadership & Team Development: Mentor and guide team members, fostering a culture of excellence and accountability. Encourage knowledge-sharing and best practices across the team. Build and maintain a high-performance culture focused on client success, innovation, and continuous improvement. Required Skills & Experience 12-20 years of experience in client solutions, solution architecture, or business consulting. Strong experience with CRM platforms (e.g., Salesforce, Dynamics, SugarCRM) preferred. Proven track record in engaging senior stakeholders and driving business outcomes. Strong strategic thinking, problem-solving, and business acumen. Exceptional communication and presentation skills. Strong leadership skills, with a focus on team development and performance. Experience in solution delivery within IT services, consulting, or technology sectors. PMP certification or equivalent project management certification is a plus. Key Attributes Client-focused, with strong strategic thinking and an ability to drive results. Ability to manage complex client engagements and deliver on business outcomes. Exceptional leadership and team-building skills. High level of accountability and ownership in achieving business objectives. Ability to thrive in a fast-paced, dynamic environment. Qualification : BE / ME / M.Sc / MBA

Job Title: Relationship Manager Mid Market Location: Pune Function: Customer Experience Relationship Management Employee Type: Full-Time Experience Required: 1 3 Years Role Purpose As a Relationship Manager Mid Market, you will be responsible for managing the entire lifecycle of corporate clients in the mid-market segment for telecom services including Mobility, Fixed Line, and Data solutions. This role focuses on ensuring seamless service delivery, account growth, and customer satisfaction while strengthening Airtel s presence within client organizations. Key Responsibilities Customer Lifecycle Management Manage end-to-end service delivery for assigned corporate accounts, ensuring adherence to SLAs and TAT. Serve as the single point of contact for all client interactions, ensuring timely resolution and zero escalations. Conduct regular service camps, account reviews, and customer engagement activities to enhance brand visibility and retention. Revenue Growth & Churn Control Drive upselling and cross-selling of Airtel s telecom products and services across the customer lifecycle. Monitor account usage and proactively address churn risks to ensure account stickiness and revenue stability. Operational Excellence Ensure strict compliance with all business processes and service-level standards. Maintain accurate and updated account dossiers, track complaint levels, and promote digital adoption (e.g., e-bills, self-care platforms). Collections & Payment Efficiency Improve collection efficiency (0 60 days, 60 90 days) by ensuring timely payments and reducing suspense through virtual account management. Support clients in payment posting, billing queries, and reconciliation activities. Performance Monitoring Track and analyze corporate account performance across multiple telecom products and services. Promote digital enablement and virtualization through tools such as PFH, self-care portals, and paperless billing. Required Skills Strong analytical thinking and problem-solving ability. Proficiency in Microsoft Excel and financial modeling. High process orientation and attention to detail. Excellent verbal and written communication skills. Strong customer-centric approach and service mindset. Effective negotiation and stakeholder management. Qualifications Bachelor s degree in Engineering, Business Administration, or related field. MBA in Marketing or Operations is preferred. Work Experience 1 3 years of relevant experience in client servicing or relationship management, preferably in the telecom industry. Candidates with 2 7 years of telco experience can also be considered based on role fit. Qualification : Bachelors degree in Engineering, Business Administration, or related field

Job Title: Associate Solution Engineer Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we operate. We re an award-winning, inclusive, and vibrant workplace where diverse perspectives fuel innovation and growth. We believe in balancing life and work, celebrating wins (big and small), and giving back to the communities we serve. Your voice matters here, and your individuality is celebrated. We help our customers become Autonomous Digital Enterprises by enabling them to scale, innovate, and lead in the digital era. The Opportunity Join BMC Helix s Digital Solution Engineering team as an Associate Solution Engineer a role designed for emerging tech professionals who want to build a career at the intersection of technology, customer impact, and business value. Whether you're a recent graduate or have 1 3 years of experience, this is your opportunity to dive deep into enterprise platforms, AI innovation, and next-gen service management. About BMC Helix BMC Helix is our cutting-edge, AI-powered platform for IT Service and Operations Management (ITSM, ITOM, AIOps). With a containerized, microservices-based architecture, it supports flexible deployment across cloud, hybrid, and on-prem environments. BMC Helix empowers enterprises to go from reactive support to predictive, autonomous operations using advanced capabilities like Agentic AI and cross-domain automation. What You ll Do Work with global solution engineering and sales teams to support customer engagements and design compelling, tailored solutions. Participate in discovery sessions to understand client requirements and business objectives. Deliver engaging, value-driven demos that highlight BMC Helix s strengths like intelligent automation, Agentic AI, and seamless integrations. Assist in designing proof-of-value solutions, configurations, and presentations. Translate complex technical concepts like microservices, APIs, and hybrid deployments into clear, customer-centric value propositions. Collaborate with internal teams (Product, Strategy, Sales) to ensure alignment with customer needs and market trends. Stay current on emerging trends in GenAI, LLMs, ITSM, ITOM, and enterprise digital transformation. What You Bring Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field. 0 3 years of experience in a technical, consulting, or customer-facing role. Excellent communication and presentation skills; able to engage both technical and business stakeholders. Interest or hands-on exposure to Generative AI and Large Language Models (LLMs). Foundational knowledge of cloud platforms (AWS, Azure, GCP), microservices, containers (Docker, Kubernetes). Curiosity for technology and enterprise IT challenges; proactive and eager to learn. Exposure to platforms like BMC Helix, ServiceNow, Jira Service Management, or similar is a plus. Basic scripting or API understanding (Python, JavaScript, REST APIs). Familiarity with ITIL, DevOps, or service management concepts. Fluent in English; multilingual proficiency (e.g., Spanish, French, German, Italian) is a bonus. Work with industry-leading platforms and AI technologies Be part of a collaborative, global team shaping the future of digital operations Learn from experienced mentors and participate in enablement programs Thrive in a culture that values your authenticity, creativity, and growth No problem. If you're passionate about this opportunity and BMC s mission, we still encourage you to apply. We value potential just as much as experience. BMC is proud to be an equal opportunity employer. Qualification : Bachelors degree in Computer Science, Information Technology, Engineering, or a related field.

Tableau Architect Location: Pune Role Overview: We are looking for an experienced Tableau Architect to lead the design, development, and optimization of scalable data visualization solutions. The ideal candidate will bring deep expertise in Tableau, strong data architecture skills, and a passion for mentoring and guiding teams. You will play a pivotal role in delivering impactful analytics and ensuring best practices are followed across the organization. Key Responsibilities: Lead and mentor junior Tableau developers and analysts in Pune, fostering skill development and enforcing adherence to data visualization best practices. Architect, design, and implement scalable, high-performing Tableau dashboards and data models to support business analytics needs. Optimize Tableau environments to ensure efficient performance with large datasets and complex visualizations. Guide and support data integration efforts from diverse data sources into Tableau, ensuring data consistency and reliability. Conduct training sessions, hands-on workshops, and provide one-on-one mentorship to upskill team members. Collaborate with cross-functional teams including data engineers, business analysts, and IT to align on data and reporting requirements. Troubleshoot and resolve technical issues related to Tableau workbooks, data connections, and server performance. Create and maintain clear, user-friendly documentation for internal and external stakeholders, including architecture diagrams, user guides, and training materials. Technical Skills: Advanced proficiency in Tableau Desktop, Tableau Prep, and Tableau Server. Strong background in data modeling, ETL processes, and data architecture. Expertise in SQL and experience working with relational databases (e.g., SQL Server, Oracle). Hands-on experience in data integration from multiple sources and ensuring data quality. Proven ability to optimize dashboard performance for speed and responsiveness with large-scale datasets. Familiarity with cloud platforms such as AWS or Azure for data storage and analytics. Soft Skills & Additional Requirements: Experience in training and mentoring junior analysts, with a focus on building local talent in Pune. Excellent communication skills, especially when working with distributed and cross-functional teams. Strong problem-solving abilities to diagnose data and performance issues effectively. Commitment to producing high-quality documentation and reusable templates.

Salesforce Commerce Cloud Developer Pune Location: Pune Experience: 4+ Years Start Date: Immediate Salary: Best in Industry Qualification: Bachelor s Degree in Computer Science, IT, or related field Job Summary: We are seeking an experienced Salesforce Commerce Cloud Developer specializing in Salesforce B2B Commerce Cloud to join our Pune team. The ideal candidate will lead end-to-end implementation, customization, and integration of Salesforce B2B Commerce solutions, driving business growth and enhancing user experience. Key Roles & Responsibilities: 1. Salesforce B2B Commerce Implementation: Lead the design, configuration, and deployment of scalable Salesforce B2B Commerce Cloud solutions. Collaborate with business stakeholders and technical teams to gather and refine requirements. Customize B2B Commerce features, including pricing, product catalogs, and promotions. 2. Integration & Data Management: Integrate Salesforce B2B Commerce with ERP, CRM, and other enterprise systems. Ensure data accuracy with cleansing, maintenance, and synchronization processes. Monitor, troubleshoot, and resolve integration and data issues efficiently. 3. User Training & Support: Provide comprehensive training and ongoing support to end-users for optimal platform utilization. 4. Analytics & Reporting: Develop and maintain reports and dashboards to monitor key performance indicators (KPIs). Analyze commerce data trends and offer actionable insights for continuous improvement. 5. Continuous Improvement: Stay current with Salesforce B2B Commerce Cloud updates, features, and best practices. Propose and implement enhancements to improve platform performance and user experience. Required Skills & Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related discipline. Salesforce Certified B2B Commerce Developer certification (or equivalent) highly preferred. Proven experience in Salesforce B2B Commerce Cloud implementation and management. Strong proficiency with Salesforce CRM and related Salesforce technologies. Hands-on skills in HTML, CSS, JavaScript, and Apex programming. Experience with agile software development methodologies is a plus. Non-Technical Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. High attention to detail and quality. Ability to work independently and collaboratively in a team environment. Work with cutting-edge Salesforce B2B Commerce Cloud technologies. Be part of a dynamic and supportive team driving digital transformation. Competitive salary with growth and learning opportunities. Flexible and collaborative work environment in Pune. Apply today to advance your career as a Salesforce Commerce Cloud Developer and help businesses scale with innovative Salesforce B2B Commerce solutions! Qualification : Bachelors degree in Computer Science, Information Technology, or a related discipline.

Job Title: Machine Learning Engineer Location: Pune Employment Type: Full-Time About the Role: We are seeking a Machine Learning Engineer with 1-3 years of hands-on experience to join our team. The ideal candidate will have proficiency in Python programming and a solid understanding of machine learning frameworks. You will work on building and deploying cutting-edge machine learning models and solutions, with a particular focus on computer vision and ML-Ops. Key Responsibilities: Develop Machine Learning Models: Build, train, and deploy machine learning models for various business applications. Computer Vision Solutions: Focus on building and deploying computer vision solutions at scale, leveraging frameworks like TensorFlow and OpenCV. Collaborate with Teams: Work with data scientists, software engineers, and other stakeholders to integrate machine learning solutions into products. Code Quality & Documentation: Write clean, maintainable, and readable code. Document your code and solutions for ease of understanding and future reference. Work with Data Pipelines: Understand and implement data pipelines for training machine learning models, ensuring data is pre-processed and transformed correctly. Version Control & Best Practices: Use Git and follow version control best practices to ensure collaboration and code integrity across the team. Machine Learning Frameworks: Implement machine learning algorithms using frameworks like TensorFlow, Keras, OpenCV, and other relevant libraries. ML-Ops: Familiarity with deploying machine learning models into production environments and managing their lifecycle. Minimum Qualifications: Experience: 1-3 years of experience as a Machine Learning Engineer or Data Scientist. Agile Development: Familiarity with the Agile development lifecycle and collaborative software development practices. Code Readability & Documentation: Ability to write clean, readable code and document your work thoroughly for future use and team collaboration. Third-Party Libraries & APIs: Experience in consuming third-party libraries and APIs to extend the functionality of your machine learning solutions. Version Control: Experience with Git and version control best practices. Data Pipelines: Understanding of data pipelines and how to handle data preprocessing, cleaning, and transformation for machine learning purposes. Core Python: Proficiency in Python programming and popular data science libraries (e.g., NumPy, Pandas, etc.). Machine Learning Frameworks: Knowledge of machine learning frameworks like TensorFlow and OpenCV. Preferred Qualifications: ETL Tools: Experience working with ETL (Extract, Transform, Load) tools and libraries to manage and preprocess data for machine learning. Computer Vision: Hands-on experience with computer vision tasks, especially with MaskRCNN for object detection and segmentation. ML-Ops: Knowledge of ML-Ops practices for deploying, monitoring, and maintaining machine learning models in production environments. Work on cutting-edge machine learning and computer vision projects. Collaborate with a talented, cross-functional team to solve real-world problems. Opportunity to grow your career in a dynamic and innovation-driven environment. Competitive compensation and benefits package. If you're passionate about machine learning, computer vision, and deploying scalable solutions, we'd love to have you on our team!

Job Title: Product Specialist (Sales) Location: Pune, India Employment Type: Full-Time About the Role: We are looking for a Product Specialist (Sales) to drive the adoption and sales of scanO Air (AI Robot) within the dental industry. You will be a key player in educating customers, conducting product demos, and participating in on-the-ground sales efforts to promote our AI-powered products for clinics and hospitals. Key Responsibilities: Sales Execution: Lead the efforts to nurture and close leads for scanO Air and other scanO AI products. Drive adoption within the dental industry and ensure consistent revenue growth. Product Expertise: Develop and maintain an in-depth understanding of the scanO AI ecosystem (including scanO Air and scanO Engage). Stay updated on features, benefits, and potential applications to effectively address client needs. On-Ground Sales Efforts: Represent the company at dental conferences, seminars, and exhibitions to market the AI solutions to clinics and hospitals. Product Demos: Provide detailed product demos via Google Meet/Zoom for prospective customers, showcasing the features, benefits, and value of scanO products. Training & Education: Conduct training sessions for dental professionals and staff to ensure they understand the capabilities and advantages of the scanO AI products, driving enhanced usage and satisfaction. Market Research: Continuously monitor industry trends, competitor products, and advancements in dental technology. Provide valuable insights that will help shape the product strategy and positioning. Feedback Collection: Actively collect and analyze customer feedback to improve product features, enhance user experience, and inform future development. Required Skills and Qualifications: Sales Experience: Previous experience in sales within the healthcare, dental, or technology sector (AI products are a plus). Product Knowledge: Ability to quickly grasp and communicate the technical and practical aspects of AI-based products. Strong Communication: Excellent communication and presentation skills, particularly for delivering remote demos and interacting with both technical and non-technical stakeholders. Industry Knowledge: Familiarity with the dental industry and understanding of key challenges faced by dental professionals, clinics, and hospitals. Technical Aptitude: Comfortable learning and demonstrating AI-powered products and tools. Event Participation: Willingness to attend industry events, conferences, and trade shows to engage with potential clients and increase product awareness. Training Skills: Ability to conduct training sessions that enable end-users to maximize product adoption. Market Insight: Ability to stay on top of market trends and provide feedback that supports both sales and product development strategies. Impactful Work: Be part of a growing team and help drive the adoption of cutting-edge AI technology in the dental industry. Growth Opportunities: Work in a dynamic and innovative environment, offering opportunities for career development. Competitive Compensation: Attractive salary with potential bonuses tied to sales performance. Collaborative Team: Work with a motivated, mission-driven team focused on making a difference in dental care. If you are passionate about AI technology, sales, and the dental industry, and are excited about making a real impact, we would love to hear from you!

Job Title: Application Security Lead Education Requirements (Must Have): B.Sc (IT/CS), B.Tech in any Engineering discipline, BCA, MCA, M.Sc. in Information Technology or a related field. Security Certifications (CEH, CISSP, CISA, CISM, CRISC) are highly preferred. Experience: 11-15 years of hands-on experience in Application Security, Network Security, and IT Risk & Compliance, with a strong background in security assessments, process audits, and application reviews. Experience in the BFSI (Banking, Financial Services, and Insurance) sector is preferred. Key Responsibilities: Leadership & Team Management: Lead and manage the Application Security (AppSec) team, which includes L1 and L2 resources. Act as the primary point of contact between clients and the team for all project-related activities, ensuring clear communication and effective collaboration. Oversee daily operations, ensuring resource optimization, and proactively address any issues or bottlenecks that arise during engagement. Application & Security Review: Lead the review of the security posture for various applications, including web, mobile, APIs, and other banking applications. Perform in-depth reviews of network architecture, source code, Vulnerability Assessment and Penetration Testing (VAPT) reports, and configuration audits to identify security risks. Review deliverables from L1 and L2 team members, ensuring they meet quality and completeness standards. Compliance & Risk Management: Monitor and report on compliance with relevant security standards and frameworks. Provide regular risk management updates to stakeholders, highlighting key findings and recommended mitigation strategies. Stakeholder Management: Engage with stakeholders across teams and departments to ensure alignment on security goals, strategies, and outcomes. Provide expert advice and recommendations on security best practices and risk management strategies. Required Skills & Expertise: Security Testing & Vulnerability Management: Strong expertise in vulnerability assessment and manual penetration testing using OWASP checklists. Proficiency in conducting penetration testing, ethical hacking, and static/dynamic testing of mobile applications. Expertise in the OWASP Top 10 and utilizing tools like OWASP ZAP for testing and vulnerability mitigation. Application Security Expertise: Deep understanding of application security concepts and best practices, including secure software development lifecycle (SDLC), threat modeling, and risk assessments. Experience in application and network security reviews, identifying vulnerabilities, and providing remediation strategies. Compliance & Risk Management Knowledge: Solid understanding of IT compliance standards and regulations, including PCI-DSS, GDPR, and other industry-specific frameworks. Proven ability to conduct audits, produce compliance reports, and assess risks effectively. Desirable Skills: Previous experience working within the BFSI sector is highly preferred. Excellent communication and stakeholder management skills. Ability to manage multiple projects simultaneously while ensuring high-quality deliverables. What We Offer: An opportunity to lead a team of security experts and work on high-impact projects within a dynamic and fast-paced environment. Continuous learning and development in the ever-evolving field of application security. Qualification : B.Sc (IT/CS), B.Tech in any Engineering discipline, BCA, MCA, M.Sc. in Information Technology or a related field.

Location: Pune Role: Full Stack Developer (React.js / Node.js / Angular.js) Roles & Responsibilities: Minimum of 3 years experience working on consumer-facing web applications, preferably in domains like e-commerce, banking, or other commercial platforms. Expertise in React.js, Node.js, Angular.js, along with strong proficiency in HTML, CSS, and JavaScript. Hands-on experience with OAuth2, JWT, and REST APIs. Strong understanding of algorithms, data structures, and computer science concepts such as asynchronous processing, multi-threading, queuing, and pub-sub architectures. Experience with modern authorization mechanisms, including JSON Web Tokens (JWT). Familiarity with common front-end development tools, such as Babel, Webpack, NPM. Ability to interpret business requirements and translate them into technical solutions. Proven ability to benchmark and optimize web applications for performance and scalability. Experience working with version control tools like Git, SVN, or Mercurial. Previous exposure to building and maintaining large-scale SaaS applications. Experience working with public cloud platforms, with preference for GCP (but AWS/Azure is also acceptable). Preferred Skills: Exposure to microservices architecture. Experience working in agile environments. Familiarity with containerization technologies like Docker/Kubernetes.

Job Title: Senior Software Engineer Tietoevry Banking Location: Pune, India Education: Bachelor s or Master s degree in Computer Science, Information Technology, or related fields About Tietoevry Banking Tietoevry Banking is a leading technology partner for financial services, providing innovative solutions that drive digital transformation across the banking industry. We empower financial institutions with robust software platforms, advanced analytics, and agile development capabilities to enhance operational efficiency and deliver superior customer experiences. Role Overview We are seeking a Senior Software Engineer with strong expertise in C++ and Python, to join our dynamic team in Pune. In this role, you will be responsible for designing, developing, enhancing, and maintaining banking applications. You will collaborate closely with cross-functional teams to troubleshoot issues, implement new features, and ensure seamless functionality of our products. Key Responsibilities Design, develop, and maintain banking applications using C++, Python, and other relevant technologies. Analyze business and technical requirements to deliver high-quality solutions aligned with product and project goals. Work on enhancements, customizations, and bug fixes as part of the product lifecycle. Ensure adherence to best coding practices, code quality standards, and software development processes. Collaborate with global teams and stakeholders for solution discussions, technical feasibility assessments, and requirement clarifications. Identify bottlenecks, debug complex issues, and implement effective resolutions. Conduct code reviews, mentor junior team members, and actively contribute to team discussions. Required Skills & Experience Proficiency in C++ and Python development. Strong understanding of Standard Template Library (STL) and standard C++ libraries. Hands-on experience with Linux commands, SQL, XML, and Git. Familiarity with agile development methodologies and the software development lifecycle. Strong debugging, analytical, and problem-solving skills. Excellent communication and collaboration abilities to work effectively within global teams. Exposure to Java, JavaScript, or other relevant programming languages is a plus. Preferred Qualifications Prior experience working in banking or financial services domains is advantageous. Experience with cloud technologies, microservices, or containerized deployments is a plus. Opportunity to work on cutting-edge solutions for the banking industry. Exposure to global projects and collaboration with international teams. Professional development through learning opportunities and certification programs. A supportive and inclusive culture that fosters innovation and creativity. Flexible working arrangements and a healthy work-life balance. Diversity & Inclusion Commitment At Tietoevry, we believe in diversity, equity, and inclusion as drivers of innovation and creativity. We encourage applicants of all backgrounds, genders (m/f/d), and life experiences to join us, as we believe in fostering an inclusive workplace where everyone feels valued and empowered to contribute. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or related fields

Company: AFour Technologies (An ACL Digital Company) Location: Pune Employment Type: Full-time Company Overview AFour Technologies, part of ACL Digital (an ALTEN Group company), is a leader in digital product innovation and engineering. We specialize in AI, Cloud, and Mobile-ready solutions, helping clients build content-driven platforms and digital experiences. With a multicultural workforce spread across 30+ countries, we offer a collaborative and dynamic work environment. At AFour Technologies, we combine the creativity of product engineering with the reliability of a service mindset, giving our employees exposure to a unique mix of product and service-based development. What We Are Looking For We are seeking enthusiastic Cobol Developers who aspire to grow into senior leadership positions. Technical Skills & Core Competencies Strong experience in Cobol development. Excellent troubleshooting and problem-solving skills. Hands-on expertise with Linux distributions (CentOS, RedHat, Ubuntu, etc.). Experience with at least one database (SQL or NoSQL). Good to have: Experience with MS Technologies (.NET, C#, Azure) and REST API development. Key Responsibilities Write clean, well-structured, and efficient Cobol code. Adhere to coding standards and guidelines. Develop solutions with a focus on security and performance. Perform unit testing and debugging. Participate in design and code reviews. Maintain a high standard of code quality and promote best practices. Collaborate with product and QA teams to ensure smooth development cycles. Provide timely status updates and participate in customer meetings. Growth Path Software Development Engineer (SDE) Senior SDE Lead SDE Principal SDE Architect/Technical Program Manager (TPM) Experience Required 3 to 10 years in software development. If you are looking for an opportunity to work on cutting-edge technologies in a dynamic and growth-oriented environment, apply now!

About Apexon Apexon is a digital-first technology services firm that specializes in accelerating business transformation and delivering human-centric digital experiences. We help businesses outperform their competition by meeting customers wherever they are in the digital lifecycle. Our focus on speed and innovation allows us to drive lasting results. Apexon combines core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering, and UX, with deep expertise in BFSI, healthcare, and life sciences. We are committed to solving our clients' toughest technology challenges and ensuring continuous improvement. With backing from Goldman Sachs Asset Management and Everstone Capital, Apexon has a global presence with 15 offices and 10 delivery centers across four continents. Position: Software Engineer (Full Stack) Location: Pune, India Experience: 4-6 years Total Positions: 1 Job Description We are looking for a skilled Full Stack Developer with strong hands-on experience in both backend and frontend technologies, as well as cloud services. The ideal candidate will have a proven track record of developing robust applications using DotNet, Angular, and various Azure services. Key Responsibilities Backend Development: Design, develop, and maintain applications using ASP.NET, C#, WCF, and Entity Framework. Frontend Development: Create dynamic and responsive user interfaces using the Angular framework. Cloud Services: Implement and manage cloud-based solutions using Azure services including App Services, Azure Analytics, Azure Serverless, Microservices, API Management, Event Hub, Logic Apps, Service Bus & Message Queues, Azure Storage, Key Vaults, Application Insights, and Azure Jobs. Collaboration: Work closely with cross-functional teams to define, design, and ship new features. Troubleshooting: Identify and resolve performance and scalability issues in applications and systems. Best Practices: Follow and promote best practices in software development, including code reviews, testing, and documentation. Required Skills & Experience Backend Development: Strong hands-on experience with DotNet technologies (ASP.NET, C#, WCF, Entity Framework). Frontend Development: Proficiency in the Angular framework. Cloud & Services: Extensive hands-on experience with Azure App Services, Azure Analytics, Azure Serverless, Microservices, API Management, Event Hub, Logic Apps, Service Bus & Message Queues, Azure Storage, Key Vaults, Application Insights, and Azure Jobs. Problem-Solving: Strong analytical and troubleshooting skills. Communication: Strong verbal and written communication skills to effectively communicate with cross-functional teams and stakeholders. Team Player: Ability to collaborate effectively in a team-oriented environment. Preferred/Good to Have Azure ML: Experience with Azure Machine Learning. Databases: Knowledge of Azure SQL/NoSQL databases. Data Processing: Familiarity with DataBricks. IoT: Experience with IoT Edge. Storage: Proficiency in Blob Storage. Containerization: Hands-on experience with Docker. Scripting: Knowledge of Python. Preferred Qualifications Agile Development: Experience with Agile methodologies. DevOps Practices: Familiarity with CI/CD pipelines. Frontend Frameworks: Knowledge of other frontend frameworks and libraries.

About HSBC HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. Our mission is to enable businesses to thrive, economies to prosper, and help people fulfill their hopes and ambitions. Whether you're aiming for the top of your career or exploring new directions, HSBC offers the support, opportunities, and rewards to help you realize your potential. Role: Software Engineer HSBC is seeking a Software Engineer to join our team. This role focuses on providing critical support to our production services and ensuring smooth transitions from development to production. You will assist in the daily production monitoring of Internet Banking services, collaborate across multiple teams, and help drive automation and performance improvements. If you re passionate about working in an agile and customer-first environment, this is a great opportunity to further your career. Key Responsibilities: 24x7 Support: Provide on-call support for production services, ensuring timely resolution of any issues. Service Transition: Coordinate implementation activities for a smooth transition from development to production. Production Monitoring: Handle daily production Internet Banking level 1 case checking, investigation, and provide solutions or workarounds. Collaboration: Work closely with server, infrastructure, and business teams to address technical and operational challenges. SRE & DevOps: Understand and assist in Site Reliability Engineering (SRE) and DevOps production support activities. Requirements: Technical Expertise: Strong understanding of web-based application support in a multi-tier architecture, especially within the banking domain. Familiarity with Mobile SRE support activities. Expertise in troubleshooting Java/J2EE/Microservices applications deployed on industry-standard front-end application servers such as IBM WAS, IBM WPS, JBoss, and Tomcat. Experience with UNIX systems and hands-on troubleshooting. Python-based automation experience is a plus. Proficiency in using application performance monitoring tools like AppDynamics, Splunk, BMC Patrol, HP BSM, Dynatrace, etc. Tech Stack: Knowledge of Java / J2EE, AngularJS, node.js, React, Spring, DOJO, HTML, JavaScript. Familiarity with ticketing tools such as BMC Remedy, GSD, or ServiceNow. Cloud & Systems Knowledge: Familiarity with cloud management, Oracle databases, LDAP, MQ, TCP/IP networks, web servers, and data center management. Understanding of Microservices, REST APIs, and integration with platforms like Mule Gateway, AnyPoint, and PCF. Experience in application migration and a clear understanding of the process. Preferred Qualifications: Experience with business-critical server application support. Background working in cloud environments. Understanding of application migration processes and related activities. At HSBC, you ll join a global team working at the forefront of technology and banking services. We offer opportunities for growth, support for work-life balance, and the ability to make a meaningful impact on the global economy. If you re ready to take on a dynamic, customer-facing role and thrive in a fast-paced, collaborative environment, we want to hear from you! Qualification : Candidates with good understanding of Cloud, Oracle database, LDAP, MQ, TCP/IP Networks, Webservers, Data Centre will be preferred.