Basel III Jobs in Mumbai

130 Jobs Found

SC

Business Development Manager - Flavors And Fragrances (essential Oils)

Scimplify

10-15 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Business Development Manager Flavors & Fragrances (Essential Oils) Location: Mumbai Experience: 10 15 years Work Type: Full-Time About Scimplify Scimplify is a specialty chemicals manufacturing company offering end-to-end solutions from R&D and custom synthesis to large-scale manufacturing and doorstep delivery. Headquartered in Bengaluru, we serve multiple industries including pharmaceuticals, agrochemicals, personal care, and fragrances. We support 500+ businesses across 20+ countries, helping them scale innovative chemicals from lab to commercial production. With over $54 million raised from top investors like Accel and Bertelsmann, Scimplify operates globally with teams in India, Japan, USA, UAE, and Indonesia, comprising 250+ professionals. Learn why Forbes recognizes us as one of the top 100 startups in Asia to watch. Role Overview We are seeking a Business Development Manager to lead and expand our **Essential Oils** division in the fragrances sector. This role involves driving sales, revenue growth, and establishing strategic relationships with clients globally, while building a high-performing business development team. Key Responsibilities Drive sales and revenue growth for the Essential Oils division in the fragrances industry. Identify, develop, and maintain relationships with key clients and new business opportunities. Conduct market research and competitive analysis to identify trends, customer needs, and growth opportunities. Develop and execute marketing strategies to enhance brand visibility and market presence. Collaborate with cross-functional teams to achieve business objectives. Focus on essential oil formulations, blends, and bases for the F&F sector. Qualifications & Skills 10 15 years of experience in sales and marketing within the Essential Oils / Flavors & Fragrances industry. Proven client relationship management and negotiation skills. Strong strategic planning, market analysis, and business development capabilities. Excellent communication, interpersonal, and leadership skills. Benefits & Perks Travel & Mobility: Corporate Uber/MMT, relocation & transfer support, travel policy. Insurance & Wellness: Family health coverage (up to 5 members, 5 L), Employee Assistance Program, onsite medical, emergency support, online doctor consultation. Lifestyle & Engagement: Monthly outings, corporate dinners, trips, parental support (maternity/paternity, daycare). Retirement & Financial: Employee PF contribution, flexible PF, NPS, car lease, salary advance policy.

Business Development Business Development Manager Business manager
NI

Procurement Team Lead

Ninjacart

2+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Procurement Team Lead Location: Mumbai Work Type: Full-Time About Ninjacart At Ninjacart, we re reimagining how India s agri-supply chain works. As the country s leading agri-platform, we harness the power of technology, data, and innovation to organize and optimize the movement of fresh produce from farms to consumers plates. Over the past six years, our made-for-India technology and India-first solutions have disrupted traditional systems, empowering farmers, traders, and retailers while creating efficiency, transparency, and fairness across the agri commerce ecosystem. Our mission is to build the digital network for global agri commerce, solving challenges like information asymmetry, payment inefficiencies, and distribution gaps while helping buyers and sellers discover each other seamlessly. Backed by Walmart Group, Tiger Global, Accel, Syngenta, and other world-class investors, Ninjacart has raised over $350 million and is proudly recognized among Top 25 Startups to Work For. At Ninjacart, we re a high-energy, results-driven community that values ownership, innovation, and collaboration. We move fast, think big, and solve real problems at scale. About the Role As a Procurement Team Lead, you ll play a key role in ensuring product availability, optimizing cost structures, and building long-term vendor relationships. You will manage sourcing, planning, and procurement strategies that drive profitability, minimize waste, and ensure high service levels across categories. Key Responsibilities Supply Planning & Inventory Management: Ensure 100% fill rates for assigned SKUs by identifying reliable supply sources, monitoring stock levels, and maintaining optimal inventory with minimal wastage. Cost Optimization: Track and analyze price trends across markets to inform sourcing decisions. Identify and implement cost-saving initiatives to improve margins across the supply chain. Vendor Management: Identify, onboard, and manage vendors through effective price negotiations, reconciliations, and credit cycle management. Monitor vendor performance, develop scorecards, and build long-term partnerships to strengthen loyalty and performance. Stakeholder Collaboration: Work closely with Category, Supply Chain, Finance, and Quality teams to ensure seamless coordination and timely decision-making across functions. 2+ years of experience in vendor management, preferably in Fruits & Vegetables (F&V), Grocery, or E-commerce sectors. Bachelor s degree in Engineering from a Tier 2, 3, or 4 institution. Strong negotiation, pitching, and problem-solving skills with a sharp business acumen. Highly self-motivated, agile, and adaptable in a fast-paced, evolving environment. Strong interpersonal skills and a data-driven approach to decision-making. At Ninjacart, you don t just work you create impact at scale. You ll have the autonomy to lead, the platform to innovate, and the opportunity to make a difference in one of India s most vital industries. Be a Ninja. Power the future of agri-commerce. Qualification : Bachelors degree in Engineering from a Tier 2, 3, or 4 institution

Procurement Team Lead Procurement lead Team lead
NO

Risk & Control Analyst

Nomura

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Risk & Control Analyst Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Department Overview The GCIO function oversees group-wide technology, operations, and data management, supporting Nomura s business strategy and delivering consistent services based on common operating principles. Aligned to key businesses across the group, GCIO operates enterprise-wide functions in risk management, governance, controls, supply chain, and infrastructure. Within GCIO, the Chief Controls Office (CCO) strengthens and protects the organization by enhancing non-financial risk management frameworks. The CCO enables the business to accelerate strategic delivery while improving the ability to dynamically manage risks and demonstrate control effectiveness. The CCO is undergoing a multi-year global transformation, focusing on building the right skills, capabilities, and foundations within its global team. Role Overview We are seeking a Risk & Control Analyst to play a pivotal role in building out the GCIO CCO Governance and Management Information (MI) capability. Reporting to the Controls MI Lead, you will contribute to the design, implementation, and delivery of risk management MI and governance frameworks across the organization. This is a fast-paced, challenging role for a detail-oriented candidate capable of initiative and proactive problem-solving. You will support both strategic MI initiatives and business-as-usual risk reporting for key committees and decision-making forums. Key Responsibilities Support the design, build-out, and management of GCIO CCO Risk Management Governance and MI capability. Deliver and continuously improve business-as-usual MI outputs, including supporting the Group CIO Risk Management Committee and GCIO LT Controls meetings (agenda, process, and MI content). Assist in defining target end-states and transition plans for CCO Governance and MI, and oversee day-to-day execution. Support the design and standardization of the GCIO Control Book, ensuring streamlined and automated production for stakeholder needs. Capture MI requirements, design dashboards, and implement processes to turn designs into actionable outputs. Collaborate with key stakeholders across GCIO and 3LoD to maintain productive working relationships. Contribute to process improvement initiatives to enhance risk management and MI capabilities. Qualifications, Skills & Experience Understanding of control frameworks, risk management governance, and MI in a financial services context. Strong combination of governance, MI, and technical skills (e.g., IT, Information Security, Data Management). Experience with Power BI reporting and dashboard creation. Hands-on experience with Linux, Informatica, and MS SQL databases. ServiceNow Integrated Risk Management (IRM) experience is a plus. Strong analytical and problem-solving skills, adaptable and flexible across multiple CCO services. Experience in MI design, visualization, production processes, and data requirements. Outcome-focused, with ownership and accountability for delivering high-quality outputs on time. Effective communication skills and strong attention to detail. Ability to contribute to continuous improvement initiatives and support strategic direction. You will be part of a global, high-performing team shaping the future of risk management and controls at Nomura. This is a unique opportunity to drive strategic initiatives, deliver impactful MI, and contribute to strengthening organizational controls in a dynamic financial services environment.

Risk Control Risk Control Analyst Risk analyst
IN

L3 Support Or Se Engineer

Inube

2-4 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

L3 Support / Software Engineer Location: Mumbai Main Responsibilities: Develop and implement fixes, test, deploy, support, maintain, and enhance applications. Coordinate with developers and business analysts to understand functionalities, resolve issues, and implement necessary changes. Troubleshoot and resolve complex problems and technical issues efficiently. Maintain and manage existing Level 3 support bases. Exhibit strong debugging skills to identify and fix issues promptly. Handle configuration management activities. Manage release and deployment tasks. Track defects and provide timely updates. Participate in planning and reporting activities. Qualifications & Work Experience: Bachelor s degree in Engineering (BE/B.Tech) or MCA. 2 to 4 years of relevant experience. Prior experience in the Insurance domain is mandatory. Technical Skills: Proficient in C#, ASP.NET, MVC 4/5. Strong knowledge of SQL and database concepts. Experience with Web Services: WCF, REST. Hands-on experience with Kendo UI controls, HTML, CSS, jQuery, and JavaScript. Familiarity with Entity Framework 6.0. Personal Skills: Strong teamwork and collaboration abilities. Proactive attitude with a willingness to take initiative. Effective communication skills. Supportive of team members and able to work in a fast-paced environment. Qualification : Bachelors degree in Engineering (BE/B.Tech) or MCA

Support Se Engineer Support engineer Full-Time
LT

Technical Support Specialist (japanese)

Lrn Technology Content Solutions

4+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Technical Support Specialist (Japanese) Location: Mumbai, India About LRN: LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: LRN team develops data specifically for a set of key product domains like eLearning, Disclosures, personalization and completions. We deal in AWS technologies like Redshift, S3, Glue, and Lambda. You'll build our data lake and partner with Product and BI teams to build new behavioral events, pipelines, datasets, models, and reporting to support their initiatives. You'll also assist to develop our analytics capabilities in Quicksight and build out our real time reporting capabilities. Your responsibilities will include: Provide support to internal and external customers on all aspects of LRN s proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization) Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects, issues, and changes. Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured. Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate. Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based on need and impact. Work with internal stakeholders to address priorities. Prepare and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems. Maintain quality levels for all work related to customers requests. Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working. Collaborate with peers to discuss unique solutions and to document them. Perform other duties as assigned. Requirements: Bachelor s Degree 4-6 years of L2/L3 level experience in a customer facing role in an application support environment. Proficient in Japanese language (Written and spoken) - Mandatory Excellent communication skills in English. This position requires above par skills to write and speak in English. Extensive experience in supporting enterprise customers based in US and Europe. Familiarity with HTML and CSS. Familiarity with Learning Management Systems Expertise in Microsoft Office Suite especially in Excel. Should be able to understand and handle CSV files. Ability to review a Partner request, and apply the necessary analytical skills to ensure successful delivery of the end product. This role will involve direct Partner contact; an ability to work with others who are potentially very frustrated, in a professional manner is mandatory. An inherent ability to multitask and manage customer expectations to the satisfaction of all involved parties is critical to the success of the incumbent. Ability to consistently spot and report issues before they reach a point of becoming critical. A desire to constantly examine issues, looking for the opportunity to improve processes and/or technology. Must have an inherent attention to detail Benefits: LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualification : Bachelors Degree

Technical Support Technical support Support Technical Specialist
BC

Associate - Customer Experience

Blenheim Chalcot It Services India Pvt. Ltd.

1+ Year | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.

Associate Customer Customer associate Experience Customer Experience
BC

Service Desk

Blenheim Chalcot It Services India Pvt. Ltd.

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Service Desk

Service Service desk Full-Time IT support Incident management
GI

Senior Frontend Developer

Growisto Inc. & Zip Infosolutions Pvt Ltd.

5+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Senior Frontend Developer About the Role: As a Senior Frontend Developer, you will play a critical role in architecting and implementing high-performance web applications with advanced UI/UX considerations. You will collaborate closely with design and backend teams, ensuring that components and the overall application are both robust and easy to maintain. Your commitment to problem-solving, sophisticated design, and delivering quality products is key to your success in this role. Key Responsibilities: Architect and implement complex, high-performance web applications with a strong focus on advanced UI/UX design principles. Translate intricate Figma designs into pixel-perfect, responsive interfaces. Lead cross-browser compatibility efforts and establish responsive design standards across the team. Design and maintain modular, scalable JavaScript architecture using modern ES6+ patterns. Apply advanced JavaScript concepts, such as closures, prototypes, and functional programming paradigms. Implement sophisticated event handling with optimization techniques for performance. Spearhead performance optimization strategies, focusing on core web vitals improvement. Establish frontend maintenance protocols and lead ongoing enhancement initiatives. Drive cross-functional collaboration between design and backend teams to ensure seamless integration. Develop and maintain comprehensive component libraries using modern CSS frameworks. Lead troubleshooting efforts for complex frontend issues and establish debugging protocols. Champion accessibility standards implementation and compliance across projects. Research and drive the adoption of emerging frontend technologies to improve overall development processes. Write reusable code and libraries (with appropriate documentation) to ensure easy future maintenance. Optimize websites and applications for fast loading speeds and high performance. Identify, troubleshoot, and resolve various website issues and coding problems. Requirements: Must-Have: 5+ years of professional frontend development experience. Expert-level JavaScript knowledge, including advanced concepts like closures, prototypes, event loop, and execution context. Proven mastery of HTML5, CSS3 (including preprocessors like SASS/LESS), and modern JavaScript (ES6+). Extensive experience implementing complex designs from Figma with pixel-perfect accuracy. Advanced understanding of DOM manipulation techniques, event delegation, and frontend performance optimization. Deep expertise with CSS layout systems such as Flexbox, Grid, and complex responsive design patterns. Strong experience building and maintaining applications that consume RESTful APIs. Comprehensive knowledge of cross-browser compatibility issues and the implementation of effective solutions. Proficiency with Git workflows, including branching strategies and CI/CD integration in collaborative environments. Demonstrated experience in establishing and maintaining frontend testing strategies (unit, integration, E2E). Good to Have: Advanced web performance optimization expertise (Core Web Vitals, bundle optimization, code splitting, lazy loading). Experience with modern build tools and module bundlers (Webpack, Rollup, Vite). Knowledge of state management patterns and libraries. Experience with TypeScript in large-scale applications. Familiarity with frontend security best practices (e.g., CSRF, XSS prevention). Experience mentoring junior developers and leading technical initiatives. Benefits: Limitless growth and learning opportunities. Opportunity to collaborate with multiple stakeholders at various levels of the organization. A collaborative and positive culture with a team that s as smart and driven as you. Guidance and mentorship from industry experts and renowned IIT alumni. A chance to make a direct impact on our strategy and growth. Eligibility for a relevant Shopify certification.

Senior Frontend Senior frontend Frontend senior Developer
B&

It Service Desk Engineer

Burns & Mcdonnell

2-3 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Description: IT Support Specialist (Oracle & Ecosys) Experience: 2-3 Years Education: Bachelor's degree in Computer Science, Engineering, or a related technical field (preferred) Job Description: We are looking for an IT Support Specialist to join our team, responsible for supporting and maintaining Oracle databases and the Ecosys web-based application. This role requires a strong understanding of Oracle database concepts and the ability to perform technical troubleshooting, manage users and roles, and ensure smooth operation of integrated systems. In this role, you will be responsible for performing various database administration tasks, ensuring high availability and performance of the system, and providing technical support for Ecosys integration. You will work closely with both internal and external technical teams, including Ecosys Hexagon and USA counterparts. Key Responsibilities: SQL Queries & Database Administration: Perform SQL queries on the database for data retrieval, updates, and troubleshooting. Create and maintain users and roles in Oracle and Ecosys web-based applications, assigning appropriate privileges as necessary. Perform database tuning and performance monitoring to ensure efficient database operations. Handle alerts monitoring and troubleshoot any database-related issues as they arise. Technical Troubleshooting & Integration Support: Provide technical support for integration-related issues between Oracle databases and the Ecosys web application. Troubleshoot and resolve any technical issues related to Oracle database performance and Ecosys system integration. Perform general troubleshooting for integration problems, escalating as necessary for advanced support. System Configuration & Management: Install, configure, and upgrade Oracle server software and related products. Handle application and service start/stop processes for the Oracle and Ecosys applications. Complete project setup and project adjustments within Ecosys. Collaboration & Communication: Interface with Ecosys Hexagon & USA counterparts for technical support, ensuring effective communication and resolution of issues. Collaborate with peers, co-workers, and managers to troubleshoot issues, share knowledge, and optimize systems. General IT Support Duties: Maintain effective working relationships with peers, co-workers, and managers. Perform a wide variety of duties and responsibilities with accuracy and speed under time-sensitive deadlines. Qualifications: Experience: 2-3 years of IT support experience, with a focus on Oracle database administration and integration troubleshooting. Hands-on experience with Oracle database management and performing basic troubleshooting and tuning. Experience with Ecosys web-based applications is a plus. Technical Skills: Strong knowledge of SQL and experience writing SQL queries for data retrieval and updates. Good understanding of Oracle core database concepts and the ability to perform basic database management and troubleshooting. Familiarity with Ecosys web-based applications, including user role management, system configuration, and troubleshooting integration issues. Communication & Interpersonal Skills: Excellent interpersonal, communication, and organizational skills. Ability to work collaboratively in a team environment and maintain effective relationships with peers, co-workers, and external technical teams. Strong ability to work under pressure, handling time-sensitive issues and meeting deadlines. Education: Bachelor's degree in Computer Science, Engineering, or a related technical field preferred. What We Offer: Competitive salary and benefits. Opportunity to work in a collaborative, fast-paced environment. Exposure to cutting-edge technologies and systems. Supportive team culture with opportunities for career growth and professional development. Qualification : Bachelor's degree in Computer Science, Engineering, or a related technical field (preferred)

IT Service It service It desk Service desk
DE

Technical Content Writer

Deloitte

6+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

At Deloitte, your work will make an impact that matters, empowering you to thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte provides unrivaled opportunities for you to succeed and realize your full potential. Work You ll Do As a Technical Writer, you will play a critical role in helping to create software documentation for end-users, developers, and other stakeholders. Your tasks will include: Collaboration with Developers: Work closely with software developers to create both user-facing documentation (manuals, tutorials) and internal documentation (architecture diagrams, API references). Documenting Complex Concepts: Simplify and explain complex technical concepts to make them easily understandable for a range of audiences. Editing and Proofreading: Review and improve documentation created by other technical writers to ensure clarity and accuracy. User Testing: Conduct user testing to ensure the documentation is suitable and meets the needs of the end-user. Responsibilities Include: Prepare instruction manuals and other user documentation. Participate in requirements discussions with stakeholders to understand the needs and objectives. Break down the work breakdown structure (WBS) and product backlog into simple user stories for documentation. Disseminate technical information in simple language for non-technical audiences. Ensure technical accuracy and product knowledge in user documentation. Create and update software documentation after collaboration with subject matter experts and technical staff. Assist other writers in creating high-quality documentation. Convert complex technical content into easy-to-understand language for multiple audiences. Develop product manuals, screenshots, and tutorials. Write documentation for internal teams such as developers, programmers, and other technical staff. Communicate complex ideas concisely and clearly. Requirements A Bachelor s degree or higher in Information Systems, Information Technology, Computer Science, or a related field. 6+ years of proven experience in writing technical documentation. Strong ability to understand and explain complex technical concepts. Excellent research and analytical skills. Ability to manage multiple projects and deliver on tight deadlines. Excellent technical writing skills and attention to detail. Excellent verbal and written communication skills. Strong knowledge of MS Office or Google Docs. Your Role as a Leader: At Deloitte India, leadership is valued at all levels. We expect our people to embrace and live our purpose by identifying the most important issues for our clients, teams, and society, and making a meaningful impact. We aim to inspire purpose-driven leadership across the organization. How You ll Grow Deloitte s professional development plan helps people at every career level identify their strengths and use them to do their best work every day. Whether you're starting out or in a senior position, you ll have opportunities to learn, grow, and develop world-class skills through on-the-job learning and formal programs at Deloitte University. Benefits At Deloitte, we value our people and offer a broad range of benefits designed to support your personal and professional well-being. Learn more about what working at Deloitte can mean for you and your career growth. Our Purpose Deloitte is driven by a singular purpose: To make an impact that matters. Every day, Deloitte people are making a real difference in the communities they live and work. We pride ourselves on quality, integrity, and positive change, and we strive to be a role model organization. Explore Deloitte's global impact and learn more about our purpose. Deloitte is where your skills will flourish, and your career will be empowered. If you're ready to make a real impact and grow in your technical writing career, apply now. Qualification : A Bachelors degree or higher in Information Systems, Information Technology, Computer Science, or a related field.

Technical Content Technical content Writer Technical Writer
MS

Market Risk Lead

Msci

12+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Analytics Client Service Manager Location: Mumbai Department: Client Coverage Global Client Service Team About the Role We are looking for a seasoned Analytics Client Service Manager to join our Client Coverage team in Mumbai. The Global Client Service team at MSCI consists of experienced financial professionals who provide first-level support to our global client base. This team is responsible for handling a broad range of queries related to methodology, product usage, interpretation, and technical aspects across our analytics and benchmark product suite. The team engages with clients primarily through email and phone and works closely with Sales, Consultants, and internal teams to ensure seamless client engagement and satisfaction. Key Responsibilities Team Leadership and Development Recruit, onboard, and coach team members, equipping them with the skills and product knowledge they need to succeed. Establish clear performance expectations and conduct regular performance evaluations. Foster a culture of collaboration, continuous learning, and positive team dynamics. Client Relationship Management Develop strong, trust-based relationships with clients to understand their evolving needs and business goals. Serve as the escalation point for complex client issues, ensuring swift and effective resolution. Maintain regular communication with clients, providing proactive updates, gathering feedback, and ensuring overall satisfaction. Service Delivery Oversight Manage the delivery of analytics support services, ensuring all client requests are addressed promptly and with the highest quality. Establish and refine standard operating procedures (SOPs) to maintain service consistency. Track and analyze service performance metrics to identify trends, gaps, and areas for improvement. Product Expertise and Knowledge Sharing Ensure the team maintains deep product knowledge, enabling them to confidently advise clients on the optimal use of MSCI s analytics tools. Organize regular training and knowledge-sharing sessions to keep the team up to date. Stay informed on product enhancements and industry trends to ensure the team provides relevant and value-driven support. Reporting and Insights Generate regular performance reports, tracking key service metrics and client satisfaction scores. Provide actionable feedback based on client interactions to internal teams, helping shape product and service improvements. Present insights and strategic recommendations to senior management to continuously enhance the client service function. Strategic Operations and Process Optimization Develop and execute strategic plans aimed at enhancing the client service offering. Identify and implement process improvements to increase efficiency and elevate client experience. Ensure alignment between team objectives, broader MSCI goals, and client needs. Skills and Experience That Drive Success 12+ years of professional experience, including proven experience in client service roles, ideally within analytics or related industries. Excellent English communication skills both written and verbal with the ability to convey complex information clearly and persuasively. Strong presentation and report-writing capabilities. Strong execution skills, with the ability to monitor and manage team performance using reports, dashboards, and other tracking tools. Analytical mindset with strong problem-solving abilities, particularly in numerical analysis using Microsoft Excel. Hands-on experience managing escalations and resolving complex client issues effectively. Demonstrated people management experience, with the ability to lead large teams and oversee service delivery operations. A Bachelor s degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus. About MSCI At MSCI, our mission is to power better investment decisions. With over 50 years of expertise in research, data, and technology, we provide critical decision-support tools to the global investment community. Our innovative, research-enhanced solutions empower clients to understand risk, optimize performance, and build better portfolios. Competitive compensation packages and comprehensive benefits designed to support your financial security, health, and well-being. Flexible work options, advanced technology, and collaborative office environments. A culture that encourages innovation, accountability, and experimentation. A global community of talented colleagues who inspire, support, and collaborate to drive innovation and deliver client value. A structured Global Orientation Program, along with continuous access to learning platforms like Learning@MSCI and LinkedIn Learning Pro, plus tailored development opportunities. Multi-directional career paths, offering both vertical growth and lateral opportunities within MSCI. A commitment to diversity, equity, and inclusion, championed through our Employee Resource Groups including All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and the Women s Leadership Forum. At MSCI, you will join a team of curious, innovative, and entrepreneurial minds who are passionate about driving meaningful change in the investment industry. This is where you can push boundaries, challenge yourself, and exceed expectations for yourself, our clients, and our industry. Qualification : A Bachelors degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus.

Market Risk Market Risk Lead Full-Time
IF

Senior Regulatory Reporting Analyst

Idfc First Bank

5-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Role: Senior Regulatory Reporting Analyst Function/Department: Finance Experience: 5-10 Years Education: Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Professional Certification (Preferred): CA, CS Job Purpose: We are looking for a Senior Regulatory Reporting Analyst to manage financial analysis, regulatory reporting, and capital adequacy calculations. The role involves ensuring accurate, timely, and compliant financial reporting, maintaining the MIS system, and generating analytical reports to aid senior management in strategic decision-making. The candidate will also collaborate with various departments to optimize financial processes and regulatory adherence. Key Responsibilities: Financial & Regulatory Reporting: Prepare and review financial and regulatory reports in compliance with banking regulations. Ensure timely and accurate financial reporting to senior management and regulatory bodies. Maintain the funds transfer pricing process to assess business unit performance. Accounting & Operations: Perform month-end closing activities, including revenue and expense accounting, account reconciliations, and variance analysis. Oversee accounts payables, receivables, credit, and collections to ensure financial accuracy. Address financial inquiries and ensure compliance with accounting standards. Financial Analysis & Risk Management: Analyze key financial ratios (solvency, profitability, growth) to assess the bank's financial health. Identify process improvements in financial data collection, reporting, and automation. Undertake self-assessments to mitigate financial and regulatory risks. Technology & Process Improvement: Work closely with technology teams to enhance regulatory reporting systems. Ensure operational documentation is best-in-class and audit-ready. Stay updated with market trends, competitor strategies, and regulatory changes. Audit & Compliance: Participate in internal and external audits, ensuring adherence to regulatory guidelines. Recommend corrective actions based on audit findings and ensure regulatory compliance. Maintain up-to-date knowledge of banking regulations and industry standards. Preferred Skills & Attributes: Strong knowledge of banking regulations, financial reporting, and capital adequacy calculations. Proficiency in financial analysis, accounting principles, and risk assessment. Experience with regulatory reporting tools and financial systems. Strong analytical skills with the ability to interpret data and provide strategic insights. Excellent communication and stakeholder management skills. Opportunity to work in a high-impact role within the Finance & Regulatory Reporting domain. Exposure to regulatory compliance, financial strategy, and technology-driven process improvements. Collaborative work environment with opportunities for career growth and learning. If you have expertise in regulatory reporting, financial analysis, and compliance, we invite you to join our team and play a pivotal role in shaping our financial strategy! Qualification : Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Professional Certification (Preferred): CA, CS

Senior Regulatory Reporting Regulatory reporting Analyst
JP

Software Engineer Iii - Java Aws Kafka

Jpmorganchase

2+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

You re ready to gain the skills and experience needed to grow within your role and advance your career and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorgan Chase within the Consumer and Community Banking, you are part of an agile team that works to enhance, design, and deliver the software components of the firm s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job responsibilities Executes standard software solutions, design, development, and technical troubleshooting Writes secure and high-quality code using the syntax of at least one programming language with limited guidance Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 2+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Demonstrable ability to code in one or more languages Experience across the whole Software Development Life Cycle Hands-on software development experience in an Object-Oriented programming language (such as Python, Java, C++). Hands-on practical experience in system design, application development, testing, and operational stability. Experience in developing highly scalable micro-services based applications. In-depth knowledge of software applications and technical processes with practical knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.). Experience with Source Code Control Systems such as Git, bitbucket, svn, etc. Experienced inagile methodologies Preferred qualifications, capabilities, and skills Familiar in highthroughput, low latency micro service development leveraging AWS services such EKS, ECS, Fargate, ELB etc. andinnear real time stream processing with services such Kafka, Kinesis, Flink, ECS, EKS etc. Familiar in high volume feature engineering with services such as EMR.Experience leveraging trained model artifacts in newer model architectures and approaches such as neural networks, embeddings, multi arm bandits, etc. Familiar with relational DBs, SQL, RDS. Experience with development and build tools (or similar): IntelliJ /Eclipse, Maven, Gradle, Sprint Boot, MVC, Spring, Cloud. Experience with recommendation and personalization systems.Interest in problems related to the financial services domain. Qualification : Formal training or certification on software engineering concepts and 2+ years applied experience

Software Engineer Software Engineer Engineer software Engineer iii
NO

Business Management

Nomura

2-4 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Business Management GMDO CAO, E-Trading Strategy Location: Mumbai Skill Category: Global Markets Corporate Title: Analyst / Associate Company Overview Nomura is a global financial services group with an integrated network spanning ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, Nomura is built on disciplined entrepreneurship and a commitment to creative solutions and thought leadership. Nomura Services India supports the group s global businesses, providing world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support, playing a critical role in global operations. Nomura is recognized for its inclusive workplace initiatives and has received awards such as Top 10 Employers (IWEI), IWEI Gold Employer of Choice, India CSR Leadership Award 2024, and YUVA Unstoppable Changemaker Awards. Division Overview The Global Markets (GM) division, based in Mumbai, provides front-office expertise in pricing, modelling, and risk management. The team is integral to portfolio optimization, pricing, and structuring strategies, supporting aggressive revenue targets. Business Unit Overview The Business Management team in Powai enables Front Office teams globally, including AEJ, EMEA, and US GM Business Management, Client Account Management & Strategy (CAMS), Front Office Supervision (FOS), GMDO CAO, and Senior Relationship Management (SRM). This role is within the **GMDO CAO, E-Trading Strategy** team, responsible for implementing the business policy, executing strategy, and managing day-to-day operations. You will work closely with Co-Heads of E-Trading Strategy and the COO of GM Digital Office. Position Specifications Experience: 2 4+ years relevant experience Qualification: MBA (Finance) or CA preferred Role & Responsibilities Business & Financial Management Lead financial planning and control, including budget management, tracking actuals, and providing meaningful insights for management decisions. Ensure accuracy of balance sheet items, including asset capitalization and depreciation. Control spend by managing approvals for T&E and platform expenditure. Partner with vendor teams to manage software, data, and resource suppliers throughout the lifecycle. Team Structure & Contribution Track monthly headcount and organizational changes. Maintain project structures reflecting team activities. Create business-level allocations to inform internal cost allocation and measure team contribution. Strategy & Delivery Work with the Global E-Trading Strategy CAO to drive strategy execution and delivery of roadmap initiatives. Optimize team structure and working environment in collaboration with local support and HR. Ensure risk management and control processes are adhered to. Business Analysis & Reporting Prepare weekly business summaries with financial metrics and commentary. Develop executive-level presentations to support senior management decision-making. Stakeholder Management Advocate for the E-Trading Strategy team across the organization. Partner with GM desk, business managers, Technology, Operations, Finance, and other corporate functions to ensure recognition and support of team successes and challenges. Why Join Nomura This role offers a unique opportunity to partner with global stakeholders, drive strategic initiatives, and manage key business operations in a fast-paced, front-office environment. You will play a critical part in shaping the E-Trading Strategy business agenda and contributing to Nomura s global market success. Qualification : MBA (Finance) or CA preferred

Business Management Business management Full-Time Business Operations
NO

GM-Research Analyst

Nomura

1-3 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

GM-Research Analyst Location: Mumbai Skill Category: Global Markets Work Type: Full-Time Company Overview Nomura is an Asia-headquartered financial services group with a global network spanning over 30 countries. The firm connects markets East & West and serves individuals, institutions, corporates, and governments through Retail, Asset Management, Wholesale (Global Markets and Investment Banking), and Merchant Banking divisions. Founded in 1925, Nomura is built on a tradition of disciplined entrepreneurship and delivers clients innovative solutions and considered thought leadership. Nomura Services India (Powai) supports global operations in trading, research, IT, financial control, operations, risk management, and legal support. Powai is critical to Nomura s global expansion and operational excellence. Division Overview The Global Markets Division handles client transactions for financial institutions, corporates, governments, and investment funds worldwide. It trades in fixed income, equity securities, currencies, interest rates, and credit products, including cash, derivatives, and structured products. Nomura Research provides high-quality intellectual capital, covering Company Analysis, Quantitative Research, Corporate Access, and Equity Strategy. The India Equity Research team (Powai, Mumbai) is part of the Global Research Division. It focuses on fundamental research of companies and equity strategy research across Asia. The team aims to be a top-3 provider of research for the firm s key institutional and hedge fund clients. Position Specifications Corporate Title: Analyst Functional Title: Analyst Experience: 1 3 years Qualification: Degree in Finance / CA / MBA or Engineering from a reputed institute. CFA is a plus. Role & Responsibilities Support senior analysts in India Equity Research team. Build and maintain earnings and valuation models based on company financial statements. Assist in initiating coverage on companies in new and emerging sectors. Track and report news/events on coverage names; maintain industry/company databases. Contribute to writing research reports or sections thereof. Build marketing presentations under senior analyst guidance. Interact with internal stakeholders such as Nomura sales & traders. Monitor regional and global news flow impacting covered equities. Gain knowledge of financial market workings, contributing to professional growth. Key Skills & Competencies Strong understanding of accounting, financial statement analysis, and security valuation. Excellent academic record and analytical skills. Strong communication skills (written and oral) with attention to detail. Understanding of equity markets and ability to formulate logical views. Ability to work under pressure, multitask, and meet deadlines. Advanced proficiency in MS Excel and PowerPoint; Bloomberg experience is advantageous. Research writing skills are a plus. Why Join Nomura This role provides exposure to India equity markets, hands-on experience in fundamental research, and the opportunity to work with a globally integrated research team. Qualification : Degree in Finance / CA / MBA or Engineering from a reputed institute

Gm Research Full-Time General manager research Gm research
GE

Quantity Surveyor For Tendering

Generic Engineering Construction And Projects

8-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Quantity Surveyor Tendering Location: Mumbai Experience: 8 10 Years Qualification: Diploma / B.E. in Civil Engineering Employment Type: Full-Time About the Role We are seeking an experienced Quantity Surveyor Tendering to join our team in Mumbai. The ideal candidate will have a strong background in civil engineering with hands-on experience in quantity take-offs, cost estimation, tender preparation, and contract analysis. This is a critical role that contributes directly to the success of project bidding and procurement. Key Responsibilities Tendering & Estimation: Prepare detailed quantity take-offs and cost estimates based on drawings, BOQs, and project specifications. Analyze tender documents, drawings, and specifications to determine scope of work and materials required. Develop rate analysis and pricing strategies for civil works and infrastructure projects. Collaborate with procurement teams to obtain competitive pricing from vendors and subcontractors. Documentation & Submission: Prepare complete tender documentation including technical and commercial bids. Ensure accurate and timely submission of tenders and pre-qualification documents. Coordinate with design and engineering teams to resolve technical clarifications during the bidding process. Cost & Risk Management: Identify and assess cost-related risks and propose mitigation strategies. Monitor market trends and price fluctuations to ensure competitive and profitable pricing. Evaluate project cash flow projections and advise management accordingly. Client & Stakeholder Coordination: Interact with clients, consultants, and vendors during the bidding phase for clarifications and negotiations. Participate in post-bid reviews and debriefs to gather insights for future tenders. Required Skills & Competencies Proven experience in quantity surveying and tendering within the civil engineering domain. Strong knowledge of construction methods, materials, and applicable codes. Proficient in estimation and costing software such as AutoCAD, MS Excel, and quantity surveying tools. Excellent analytical, numerical, and problem-solving skills. Strong communication and interpersonal abilities for cross-functional coordination. Ability to work under tight deadlines with a high degree of accuracy and efficiency. Preferred Attributes Experience in infrastructure, industrial, or commercial civil projects. Understanding of local regulatory and tendering practices. Knowledge of contract types (EPC, Turnkey, Item Rate, etc.). Join Us If you are detail-oriented, driven by deadlines, and have a passion for precision in project estimation and tendering, we d love to hear from you. Apply now and be part of a team shaping the infrastructure of tomorrow. Qualification : Diploma / B.E. in Civil Engineering

Quantity Surveyor Quantity surveyor Tendering Full-Time
GI

Sales Engineer

General Industrial Controls

5-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Sales Engineer Location: Mumbai Experience: 5 to 10 Years Qualification: B.E./B.Tech in Electronics, Electrical, Instrumentation, or Telecommunication; MBA (Marketing) preferred Job Summary We are looking for a dynamic and results-driven Sales Engineer with a strong background in the electronics industry to join our Mumbai team. The ideal candidate will be responsible for lead generation, customer engagement, product demonstrations, and closing sales opportunities across various channels. This role requires excellent communication, technical understanding, and a customer-centric approach. Key Responsibilities Lead Generation & Prospecting: Generate leads through multiple sources: direct outreach, website inquiries, IndiaMart, exhibitions, social media, trade shows, market research, and employee referrals. Client Engagement & Follow-up: Conduct cold calls, schedule personal visits, and respond to inbound inquiries. Understand customer requirements and qualify leads based on technical and commercial feasibility. Sales Presentations & Product Demonstrations: Deliver tailored presentations and demos to showcase product capabilities. CRM Management: Update CRM with accurate and complete lead information including customer details, payment terms, and follow-up activities. Maintain visit schedules and submit travel expenses in a timely manner. Sample Submission & Conversions: Coordinate submission of product samples, facilitate customer approvals, and convert qualified leads into sales opportunities. Reporting & Documentation: Maintain comprehensive records of activities and attend quarterly business reviews with sales leadership. Key Result Areas (KRAs) Volume of qualified leads generated Conversion ratio (leads to opportunities won) On-time and accurate CRM data entry Client satisfaction and retention Core Competencies & Skills Excellent communication and interpersonal skills Good understanding of the electronics/electrical components market Proficient in MS Office (Excel, Word, PowerPoint) High level of accountability, dependability, and ownership Be part of a fast-growing organization in the electronics industry Opportunity to work with cutting-edge products and global clients Supportive team culture with growth-oriented leadership Qualification : B.E./B.Tech in Electronics, Electrical, Instrumentation, or Telecommunication; MBA (Marketing) preferred

Sales Engineer Sales Engineer Full-Time Technical sales
CF

Regional Manager Collection

Credit Fair

5+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position Title: Regional Manager Collections Location: Mumbai Overview: We are seeking an experienced and performance-driven Regional Manager Collections to oversee and manage collections for 90+ DPD (Days Past Due) / NPA accounts. The ideal candidate will lead a team of field officers, team leaders, and tele-callers, ensuring collection targets are consistently met, recovery rates are improved, and operational processes are optimized. This role demands strong leadership, a deep understanding of NPA collections, and the ability to execute high-impact recovery strategies. Key Responsibilities: Manage and monitor collections for 90+ DPD accounts, ensuring monthly recovery targets are achieved Develop and implement field follow-up strategies and review logic to maximize recovery efficiency Conduct tracing and skip-tracing for unreachable or unresponsive customers Engage directly with delinquent borrowers to negotiate repayment and improve recovery on assigned portfolios Lead and motivate a team comprising team leaders, tele-callers, and field officers (FOS) across vendor locations Allocate cases efficiently based on geography, vintage, and risk profile Track collection performance through daily reports, dashboards, and regular team reviews Identify underperforming areas and implement corrective actions to improve recovery efficiency Design and roll out collections improvement initiatives based on market trends and competitor analysis Ensure compliance with regulatory guidelines and company policies related to collections Meet departmental goals on a daily, weekly, and monthly basis Requirements & Qualifications: Graduate or Postgraduate from a recognized institute Minimum 5+ years of experience as a Recovery/Collections Manager in a Bank or NBFC, with specialization in 90+ DPD/NPA collections Deep understanding of retail loan products such as Personal Loans, Solar Loans, Education Loans, Home Decor Financing, Healthcare Financing, etc. Hands-on experience with collections management tools, CRM systems, and MIS reporting Strong analytical, problem-solving, and decision-making skills Ability to work under pressure and meet aggressive targets Proven leadership abilities, strategic thinking, and people management experience Strong communication and negotiation skills Qualification : Graduate or Postgraduate from a recognized institute

Manager Regional manager Collection Manager collection Collection manager
NC

Senior Manager Product

Neogrowth Credit

3+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position Title: Senior Manager Product Location: Mumbai Department: Product Job Overview We are looking for a results-driven Senior Product Manager to lead and scale our Business Loans proposition for MSME customers. This role is pivotal in shaping the product strategy, driving key business metrics, and delivering innovative credit solutions tailored to the needs of small and medium enterprises. You will work at the intersection of product, business, and strategy owning the product lifecycle from ideation to execution while collaborating closely with cross-functional teams such as Sales, Credit, and Risk. Key Responsibilities Product Strategy & Execution Design and implement high-impact loan products and programs specifically for MSME clients. Define and execute the product roadmap aligned with business growth objectives. Business Ownership & P&L Management Drive key business KPIs including portfolio growth, profitability, and productivity. Monitor key portfolio metrics like delinquency rates, channel/location mix, and unit economics. Customer & Market Insights Leverage customer feedback, market research, and competitor benchmarking to enhance product offerings. Continually refine the value proposition and pricing based on evolving market dynamics. Cross-Functional Collaboration Work closely with Credit, Sales, Risk, and Operations teams to ensure seamless execution and product success. Lead go-to-market planning and support sales enablement initiatives. Qualifications & Experience Postgraduate degree required CA or MBA preferred. Minimum 3 years of experience in the BFSI sector, with exposure to lending or product management. Strong business acumen with the ability to manage product P&L. Proven ability to work with cross-functional teams and drive results in a dynamic, fast-paced environment. Excellent analytical, communication, and stakeholder management skills. Qualification : CA or MBA preferred

Senior Manager Senior manager Product manager Full-Time
CI

Senior Director - Product Marketing

Clevertap Is Brought To You By Wizrocket, Inc.

12+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Senior Director Product Marketing Location: Mumbai Department: Marketing Type: Full-Time About the Role We re looking for a visionary and strategic Senior Director of Product Marketing to lead the positioning, narrative, and go-to-market strategy for our suite of customer engagement solutions. In this leadership role, you ll be at the heart of our product growth engine bridging Product, Sales, Marketing, and Customer Success to deliver compelling messaging, drive product-market fit, and enable high-impact launches. You will lead a high-performing team responsible for crafting differentiated messaging, enabling field success, delivering competitive intelligence, and influencing both the market and the product roadmap. This is an exceptional opportunity for a marketing leader who thrives at the intersection of storytelling, strategy, and execution in a fast-paced, global SaaS environment. Key Responsibilities Product Positioning & Messaging Define and evolve a compelling product narrative aligned with our company s mission and vision. Create differentiated messaging and value propositions tailored for enterprise buyers across verticals (BFSI, eCommerce, OTT, Telecom, etc.). Ensure consistency and clarity across all customer touchpoints website, campaigns, sales collateral, PR, and analyst interactions. Go-to-Market Strategy (GTM) Own the end-to-end GTM strategy for product launches and key initiatives in collaboration with Product, Sales, and Customer Success. Establish GTM metrics, orchestrate cross-functional execution, and iterate based on feedback and performance. Competitive & Market Intelligence Lead market research and competitive analysis to inform positioning, product development, and sales strategies. Develop battle cards, market landscapes, win/loss analysis, and actionable insights to strengthen GTM execution. Sales & Field Enablement Partner closely with Sales to develop impactful sales tools including decks, demos, messaging frameworks, and objection handling content. Design and lead training programs for Sales, BDRs, and channel partners to ensure message alignment and field readiness. Customer & Market Insights Drive customer advocacy initiatives case studies, testimonials, reviews, and reference programs. Facilitate customer advisory boards, surveys, and interviews to uncover needs, validate direction, and capture market trends. Translate insights into strategic recommendations for Product and Marketing. Analyst & Influencer Relations Build and nurture relationships with key industry analysts (e.g., Gartner, Forrester, G2). Manage strategic briefings and secure positioning in relevant industry reports and rankings. Must-Have Qualifications 12+ years of experience in B2B enterprise software marketing, with significant leadership in product marketing. Proven success in launching and scaling enterprise-grade SaaS products. Deep domain expertise in customer engagement, marketing tech, or adjacent SaaS categories. Strong storytelling and messaging skills with executive-level communication and presence. Analytical and data-driven mindset with the ability to translate insights into strategy. Experience building and leading global product marketing teams. MBA from a Tier-1 business school or equivalent leadership experience. Preferred Qualifications Experience working with analyst relations and influencing market perception. Background in hypergrowth, venture-backed SaaS companies is a plus. Familiarity with product-led growth (PLG) and account-based marketing (ABM) strategies. Be part of a patent-backed product portfolio with 11 proprietary technologies delivering real innovation in customer engagement. Play a key role in shaping the future of mobile-first engagement platforms reaching 3+ billion devices and processing 30+ billion events daily. Thrive in a culture of ownership, curiosity, and growth, with global impact. Enjoy comprehensive Full-Spectrum Benefits, support programs, and a work environment designed to help you succeed and grow. Qualification : MBA from a Tier-1 business school or equivalent leadership experience

Senior Director Senior director Product director Senior director product

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