Basel Jobs in Bengaluru

Front End Engineer (React) Location: Bengaluru Job Type: Full-time About the Role We are seeking a curious and motivated Frontend Software Engineer to join our team at Intellicar. You will be part of our groundbreaking IoT platform and various applications that handle billions of data points every day. You will design and develop innovative, intuitive interfaces that bring complex functionalities to life. The platform you build will provide novel functionality to millions of IoT customers and users. We prioritize scalability, performance, flexibility, security, and simplicity in everything we do. If you are excited about working in a fast-paced environment and want to dive into the exponentially growing EV and IoT industry, this is the place for you! Responsibilities Web Application Development Design and build top-tier web applications using JavaScript (React preferred), HTML, CSS, and D3.js. Application Architecture Architect scalable, modular, and high-performance front-end applications and frameworks. Maintainability & Testing Ensure application stability, maintainability, and usability through test-driven development and rigorous testing practices. Modernization & Efficiency Champion efforts to modernize the development process and identify opportunities for improved team efficiency. Collaboration Provide technical expertise and work closely with product and project stakeholders throughout the development lifecycle. Qualifications Education: Bachelor s degree in Computer Science, Engineering, or relevant experience. Experience: Minimum of 5 years of professional experience in front-end development. Technical Skills: Strong proficiency in JavaScript (5+ years), React.js (3+ years), HTML, CSS, and D3.js. Experience with modern build systems and cloud APIs (e.g., Google Maps) is a plus. Working knowledge of SQL database design is preferred. Communication: Excellent written and verbal communication skills. Life at Intellicar At Intellicar, we foster a continuous learning environment that encourages skill development and skill porting. We offer plenty of opportunities for growth, and many of our developers have been mentored to become tech leads. Our culture is rooted in respect and collaboration, where every team member is encouraged to contribute ideas. Benefits include: Health and wellness programs Self and dependent insurance Unlimited Parle-G and Chai :) Qualification : Bachelors degree in Computer Science, Engineering, or relevant experience

Senior Web Application Developer - Front End Developer Location: Bengaluru Job Type: Full-time Responsibilities As a Senior Web Application Developer, you will play a pivotal role in engineering cutting-edge frontend frameworks, platforms, visualizations, and dashboards to deliver a fluid and seamless user experience. Core Development Engineer advanced frontend frameworks and platforms for visualizing complex data, ensuring a top-notch user experience. Collaboration & Visualization Work closely with backend engineering teams to extend product value and virtualize thousands of moving assets as creative UI/UX elements. Build applications to visualize real-time complex data patterns and ensure world-class interfaces and APIs. Design & Architecture Architect modular, high-performance applications and frameworks. Ensure stability and performance through test-driven development, integration, and stress testing. Project Ownership & Stakeholder Interaction Lead projects aimed at enhancing team efficiency and driving modernization. Interface directly with project and product stakeholders, facilitating UAT and incorporating feedback. Requirements Education: Bachelor s degree or higher in Computer Science, Engineering, or equivalent experience. Experience: Minimum 5 years of hands-on experience in frontend development. Technical Skills: Proficiency in JavaScript (5+ years), React.js (3+ years), HTML, CSS, and D3.js. Experience with modern build systems (Webpack, Babel, etc.). Communication: Excellent written and verbal communication skills with a fast execution mindset. Bonus Skills Experience with Google Maps and other cloud APIs. Understanding of SQL database design and modeling. At Intellicar, we encourage a culture of continuous learning and skill development. You'll have opportunities to grow as part of a collaborative team, work with cutting-edge IoT technologies, and contribute to impactful projects in the EV and IoT industry. Leadership fosters inclusivity and respect, creating an atmosphere where every voice is heard. Qualification : Bachelors degree or higher in Computer Science, Engineering, or equivalent experience

Associate Staff Frontend Engineer Location: Bengaluru Hiring is still constrained by outdated processes manual screening, unconscious bias, and heavy administrative work. Talview is changing that with AI that actually works. We build GenAI-powered hiring and assessment platforms that make recruitment faster, fairer, and scalable. Our AI Products Alvy: The world s first AI Proctoring Agent for intelligent global exam monitoring. Ivy: A conversational AI Interviewer delivering unbiased first-round assessments. Impact: 10M+ assessments delivered across 120+ countries. The Role We re looking for an Associate Staff Frontend Engineer who combines deep technical expertise with frontend leadership. You ll shape frontend architecture, raise engineering standards, and drive long-term technical strategy. This role is ideal for Senior ICs who enjoy ownership and influence without stepping into people management. What You ll Do Architecture & Strategy: Own frontend architecture and influence long-term technical direction. Design Systems: Evolve UI foundations, accessibility standards, and shared component libraries. Technical Leadership: Review critical PRs, unblock teams, and mentor engineers across multiple squads. Optimization: Solve challenges in performance, state management, and cross-service integrations. Collaboration: Partner with Product, Design, and Backend teams to deliver end-to-end solutions. Excellence: Drive standards across testing, observability, and CI/CD pipelines. You Might Be a Fit If You Have Required Qualifications: 5+ years of professional experience building modern frontend applications. Deep expertise in JavaScript/TypeScript and frameworks such as React. Strong understanding of web performance, security, and accessibility. Experience delivering complex features within large, shared codebases. Proven track record of mentoring engineers and improving frontend practices. Bonus Points For: Experience with micro-frontend architectures or design systems. Hands-on experience with AI-assisted coding tools (Cursor, Windsurf, Codex, etc.). Prior Staff-level responsibilities or cross-team technical ownership. Our Culture: The 5Cs We are guided by Collaboration, Commitment, Credence (trust), Customer-centricity, and Candor. We work together, ship quality, and stay obsessed with users. What You Get Competitive compensation and best-in-class hardware/software. Flexibility: 5-day work week with flexible hours. Engagement: Monthly team lunches, annual offsites, and a sense of belonging. Career Growth: Accelerated path toward Staff / Principal Engineer roles.

Senior Software Engineer (Frontend) Location: Bengaluru Hiring is still trapped in the past: manual screening, unconscious bias, and administrative overload. Talview is changing that with AI that actually works. We build GenAI-powered hiring and assessment platforms that make recruitment faster, fairer, and scalable. Our AI Products Alvy: The world s first AI Proctoring Agent for intelligent, scalable exam monitoring. Ivy: A conversational AI Interviewer enabling unbiased first-round assessments. Impact: 10M+ assessments delivered across 120+ countries for global enterprises. The Role We re seeking a Senior Frontend Engineer passionate about building fast, intuitive, and elegant user experiences. You will lead frontend initiatives, architect high-performance UI systems, and elevate engineering standards across the organization. This is ideal for engineers who thrive on technical leadership and solving complex UX challenges. What You ll Actually Do Lead & Mentor: Guide engineers, drive execution, and ensure top-tier UI quality. Architect Interfaces: Build scalable, high-performance, and accessible applications. Collaborate Deeply: Partner with Product, Design, and Backend teams to shape workflows. Performance & Accessibility: Optimize rendering and responsiveness while enforcing WCAG and ARIA guidelines. Engineering Standards: Maintain code quality through reviews, best practices, and improved CI/CD pipelines. You Might Be a Fit If... Required Qualifications: 4 6 years building modern frontend applications. Expert-level HTML, CSS, and JavaScript knowledge. Strong experience with React, React Hooks, Jest, and React Testing Library. Deep understanding of accessibility standards (WCAG, ARIA). Experience with Git, CI/CD pipelines, and modern build tools. Proven ability in mentoring or leading other engineers. Bonus Points For: Experience with Frontend performance optimization. Knowledge of Micro-frontend architecture or Design Systems. Hands-on experience with AI-assisted coding tools (Cursor, Windsurf, Codex, etc.). Our Culture: The 5Cs We live by Collaboration, Commitment, Credence (trust), Customer-centricity, and Candor. We work together, ship quality, and keep it real. What You Get Competitive compensation and the best hardware/software tools. Work-Life Balance: 5-day work week with flexibility. Perks: Fully stocked pantry, monthly team lunches, and annual offsites. Growth: Strong career acceleration in a fast-growing product company.

Lead Software Engineer - Scale & Performance Location: Bengaluru Experience: 6 12 years About VuNet VuNet is a pioneer in Business Journey Observability, using Big Data and Machine Learning to revolutionize digital experiences in the financial services industry. Our platform delivers end-to-end visibility into customer journeys, helping organizations proactively resolve issues, ensure operational resilience, and deliver superior user satisfaction. With over 28 billion digital transactions monitored every month and serving more than 300 million users globally, VuNet is shaping the future of observability for some of the largest banks and financial institutions. We are Series B funded, part of NASSCOM s DeepTech Club, and recognized by global analysts such as Gartner and Omdia. Your Role: Lead Software Engineer - Scale & Performance As a Lead Software Engineer for Scale & Performance, you ll own the performance and scalability benchmarks for VuNet s observability platform. You will work with cutting-edge technologies, design robust test frameworks, and ensure that our platform scales seamlessly to meet the demands of millions of users. Roles & Responsibilities Own performance and scalability benchmarking for key platform components (ingestion pipelines, data storage, and query services). Design and execute load, stress, soak, and capacity tests across microservices, agents, and ingestion layers. Identify and resolve performance bottlenecks in both infrastructure (CPU/memory/IO) and application layers (API latency, throughput, GC behavior). Develop and maintain performance test frameworks, preferably using Kubernetes-based environments. Collaborate with DevOps and SRE teams to optimize system configurations (Kubernetes, Postgres/TimescaleDB, ClickHouse, Kafka) for scale. Implement OpenTelemetry for service instrumentation to monitor system health and latency (p50/p95/p99 metrics). Contribute to capacity planning, scaling strategies (horizontal/vertical), and resource optimization. Analyze production incidents related to scaling issues and drive permanent fixes. Work with engineering teams to design scalable architecture patterns and define SLIs/SLOs for system performance. Document performance baselines, tuning guides, and scalability best practices for internal use. What You Bring Mandatory Skills: Strong background in performance engineering for large-scale distributed systems or SaaS platforms. Expertise in Kubernetes, container runtimes (containerd/Docker), and resource profiling in containerized environments. Solid understanding of Linux internals, CPU/memory profiling, and network stack tuning. Hands-on experience with observability tools (Prometheus, Grafana, OpenTelemetry, Jaeger, Loki, Tempo, etc.). Familiarity with observability platform datastores like ClickHouse, PostgreSQL/TimescaleDB, Elasticsearch, or Cassandra. Experience with performance benchmarking tools such as k6, Locust, JMeter, or custom Golang/Python scripts. Ability to interpret system metrics (CPU usage, memory, GC, latency) and correlate across different layers. Nice-to-Have Skills: Experience with agent benchmarking (OpenTelemetry Collector, custom data shippers). Exposure to streaming systems like Kafka, NATS, or Pulsar. Familiarity with CI/CD pipelines for performance testing and regression tracking. Knowledge of cost optimization and capacity forecasting in cloud environments (AWS/GCP/Azure). Proficiency in Go, Python, or Bash scripting for automation and data analysis. Life at VuNet: At VuNet, we're building a world-class observability platform, and we re just getting started. You ll be part of a passionate, problem-solving team that embraces collaboration, fast learning, and staying ahead of emerging technologies like Gen AI. We foster a high-trust, inclusive culture where collaboration, ownership, and innovation are central to our success. If you're looking to work on cutting-edge tech, make a real impact, and grow with a supportive team you ll fit right in at VuNet. Benefits: Comprehensive health insurance coverage for you, your parents, and dependents. Mental wellness and 1:1 counseling support. A culture that promotes continuous learning, innovation, and career growth. Transparent, inclusive, and high-trust workplace. Opportunities for skill enhancement with training programs focused on new Gen AI technologies.

Assistant Risk Modelling Manager Location: Bengaluru Department: Risk & Modelling About OneSavings Bank (OSB) Group OneSavings Bank (OSB) Group is a specialist lending and retail savings group listed on the London Stock Exchange and a member of the FTSE 250. Headquartered in Chatham, Kent, OSB is regulated by the Prudential Regulation Authority and the Financial Conduct Authority. OSB focuses on niche lending markets offering high growth and strong risk-adjusted returns, including: Buy-to-Let and commercial mortgages Residential development finance Specialist residential lending and secured funding lines We operate under trusted brands such as Kent Reliance, CCFS, InterBay Commercial, Prestige Finance, and Heritable Development Finance. Retail savings are primarily sourced through Kent Reliance via branches, online, and postal channels. Our offshore delivery and support operations are handled by OSB India, with offices in Bengaluru and Hyderabad. About OSB India Pvt Ltd OSB India, a wholly owned subsidiary of OSB Group, plays a critical role in delivering operational and customer support services. Since 2004, OSB India has focused on service excellence, process efficiency, and continuous improvement for the group s UK operations. Role Overview As the Assistant Risk Modelling Manager, you will support capital and impairment reporting, provide deep data insights, and contribute to strategic projects. This role involves analysis, stakeholder collaboration, and ensuring regulatory and internal compliance. Key Responsibilities Lead and support monthly IFRS9 impairment and IRB RWA reporting with trend analysis and insights Provide analytics to support collections and help define operational priorities Drive and deliver strategic projects, managing timelines and stakeholders Assist with IFRS9 engine code changes, conduct impact assessments, and challenge trends Identify process and model weaknesses and develop mitigating solutions Produce clear, insightful commentary for credit and audit committees, including regulatory teams Ensure compliance with model execution and operational risk requirements Maintain adherence to Finance, Risk Management, and Data Governance Policies Build strong working relationships with UK stakeholders and capture clear requirements Complete all mandatory compliance training and attestations Experience Required Minimum 7+ years in a related role in retail or mortgage finance Extensive hands-on experience in SAS, SQL, and advanced Excel Proven ability to generate and present detailed analytical and reporting outputs Experience with impairment/capital modelling processes (preferred) Comfortable managing priorities, leading tasks, and collaborating with international teams Technical & Functional Skills Expert in SAS and SQL for data analysis and reporting Working knowledge of IFRS9 (impairment) or IRB (capital) frameworks Understanding of probability/statistics in a financial risk context (preferred) Core Competencies Strong analytical thinking and problem-solving skills Effective communication skills, both written and verbal Ability to deliver clear, actionable reports to senior stakeholders Self-motivated with a proven ability to learn new technical skills and tools This role is an exciting opportunity to work at the intersection of data, risk, and strategy within a dynamic and growing financial group. If you have a strong analytical mindset and are looking to influence real business decisions, we'd love to hear from you.

Position: Assistant Manager - Risk Location: Bengaluru About Groww At Groww, we are a passionate team dedicated to making financial services accessible to every Indian. Through our multi-product platform, we help millions of customers take control of their financial journeys. Customer obsession is at the heart of everything we do. From every product design to each algorithm, we focus on delivering the best experience, making financial services simple, transparent, and convenient. Our values include ownership, customer-centricity, and integrity. We believe in constantly challenging the status quo to drive meaningful change. Our Vision We aim to empower every individual with the knowledge, tools, and confidence to make informed financial decisions. Groww s long-term vision is to be India s most trusted financial partner, offering innovative financial solutions across various services. Our Core Values Radical Customer Centricity Ownership-Driven Culture Simplicity Long-Term Thinking Complete Transparency About the Role We re looking for a highly motivated Risk Manager to join our team and play a crucial role in overseeing the development and implementation of the operational risk management framework across the organization. In this role, you will collaborate with cross-functional teams, senior leadership, and external stakeholders to identify, assess, and mitigate risks effectively. The ideal candidate will have a strong problem-solving mindset, excellent analytical skills, and a proven track record of managing risk in a result-oriented environment. As a Risk Manager, you will contribute to shaping a robust risk culture and ensuring smooth operations within the organization. Key Responsibilities: Risk Identification & Assessment: Perform risk identification and assessments across various functions, and recommend process changes to mitigate operational risks. Cross-Functional Collaboration: Work closely with teams like Credit, Risk, Compliance, and Technology to implement effective risk mitigation strategies. Monitoring & Reporting: Track and analyze key risk indicators, and provide regular updates to management and stakeholders. Risk Committee Coordination: Lead and orchestrate Monthly Risk Committee meetings, providing insightful reports to senior leadership and key stakeholders. Incident Management: Examine reported incidents and validate the implementation of corrective and preventive actions. Audit Coordination: Collaborate with internal audit teams to align risk management efforts with audit activities. Root Cause Analysis: Conduct root cause analysis (using methods like 5 Whys, Fishbone, etc.) to identify corrective and preventive actions. Risk Awareness & Training: Conduct training sessions to promote risk awareness and adherence to risk management practices across the organization. Required Skills & Expertise: Experience: 2-5 years of experience in operational risk management, preferably within the financial industry. Risk Assessment & Mitigation: Deep knowledge of risk assessment methodologies and risk mitigation strategies. Regulatory Knowledge: Clear understanding of regulatory requirements related to risk management. Audit Knowledge: Familiarity with auditing principles and standards (e.g., ISO, CMMI). Problem-Solving: Strong analytical skills and the ability to solve complex problems with a detail-oriented approach. Communication Skills: Excellent interpersonal and communication skills to collaborate with senior leaders, cross-functional teams, and external stakeholders. Ownership & Responsibility: A high level of accountability and ownership in driving initiatives to completion. Qualifications: Educational Background: Graduate degree (CA, MBA from a Tier 1 Institute preferred). Technical Skills: Strong proficiency in Excel (knowledge of SQL will be an added advantage). Certifications (Preferred): Knowledge of internal and external audit standards like ISO, CMMI, etc. Impact: Shape the future of risk management in one of India s fastest-growing financial services platforms. Growth Opportunities: Take ownership of key risk management projects and contribute to the company s overall strategy. Culture: Work in a collaborative, transparent, and innovative environment where your contributions are valued. If you're passionate about risk management and want to make a significant impact in a fast-growing fintech company, we d love to hear from you. Qualification : Graduate degree (CA, MBA from a Tier 1 Institute preferred)

Job Title: Technical Support Associate Location: Bengaluru, India Company: IntouchCX Experience: Minimum 6 months (with international customers) Job Type: Full-time About IntouchCX IntouchCX delivers premium customer experiences for major global brands across voice, chat, email, and social platforms. They are known for their tech-forward support and commitment to quality-driven service. Role Overview As a Technical Support Associate, you will: Provide multi-level support for hardware, software, OS, and network issues. Troubleshoot problems using remote access, email, and phone. Deliver technical advice, resolve issues, and ensure customer satisfaction. Represent the brand with strong communication and technical expertise. Key Responsibilities Diagnose and resolve software application and hardware issues Handle installation and maintenance of operating systems and computer applications Troubleshoot network/VPN/intranet/internet connectivity problems Provide guidance and recommendations based on customers technical issues Set up and support laptops, desktops, notebooks, and related hardware Maintain high standards of technical documentation and resolution tracking Qualifications & Skills Experience: At least 6 months of technical support (international BPO/tech support preferred) Language: Fluent spoken English Skills: Excellent problem-solving and analytical thinking Strong interpersonal and customer handling skills Good knowledge of consumer electronics, IT products, OS, and networks High emotional intelligence and ability to remain calm under pressure Passion for technology and self-learning Benefits Competitive salary with performance-based incentives Medical insurance Free food and transport (for on-site shifts) Growth opportunities through training and development Strong employee recognition and engagement programs

Job Title: Customer Service Associate - Non-Voice Location: Bengaluru, India Company: IntouchCX Experience: 6 months to 4 years Job Type: Full-time About IntouchCX IntouchCX partners with leading brands to deliver outstanding customer experiences across multiple channels voice, chat, email, and social media powered by advanced technology and a driven team. Role Overview As a Customer Service Associate - Non-Voice, you will: Handle customer support through email and chat, resolving technical and service issues. Build trust by empathizing and communicating clearly with customers in writing. Use advanced troubleshooting to provide tailored solutions. Give feedback to improve team services and processes. Manage customer communication during critical events and escalations. Skills & Qualifications 6 months to 4 years experience in customer service, including phone, email, or chat support Fluent in written English with excellent communication skills Experience in gaming or tech support is a plus Strong analytical, multitasking, and troubleshooting skills Self-motivated and eager to learn new technologies daily Team player with a passion for customer service and gaming Benefits Competitive salary with performance-based incentives Continuous learning and career growth opportunities Employee rewards and engagement programs Free food and transport for on-site shifts Comprehensive medical insurance

Job Title: Technical Support Engineer I / II Location: Bengaluru, India Job Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch cutting-edge financial products. Founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform, Tachyon, is the world s first cloud-native, fully API-enabled processing stack. It brings together issuing, processing, lending, fraud and risk, core banking, and more into a unified offering. With over 20 million cards issued globally and trusted by some of the largest banks and fintechs, Zeta is redefining the banking infrastructure landscape. Backed by SoftBank, Mastercard, and other marquee investors, Zeta is valued at $1.5 billion and employs over 1700 professionals, with more than 70% in R&D. About the Role As a Technical Support Engineer I/II at Zeta, you ll be part of the Banking Technology Support team, responsible for troubleshooting, resolving, and escalating issues related to Zeta Tachyon a platform with 100+ APIs, multiple customer-facing interfaces, and extensive enterprise-grade infrastructure. This role offers the opportunity to work with high-performing engineering and product teams, support enterprise clients, and grow your career in the B2B SaaS + Fintech space. Responsibilities Customer Support: Provide first-level technical support to clients, resolving issues efficiently and maintaining high customer satisfaction. Incident Management: Monitor incoming support tickets, emails, and calls. Prioritize and manage based on urgency and business impact. Troubleshooting: Diagnose basic technical issues with banking systems, apps, or APIs using internal tools and knowledge bases. Documentation: Contribute to knowledge base articles, FAQs, and process documents to enhance self-service and internal efficiency. Escalation Handling: Escalate complex issues to L2/L3 teams with thorough documentation and coordinate for resolution. Collaboration: Work cross-functionally with engineers, business analysts, and system admins to resolve customer concerns. Compliance & Security: Ensure adherence to security, privacy, and regulatory standards when handling sensitive customer data. Required Skills & Competencies Strong problem-solving and debugging abilities. Excellent written and verbal communication skills; able to explain technical concepts to non-technical users. Customer-centric mindset with a focus on delivering prompt, quality service. Comfortable working in fast-paced, multi-tasking environments. Familiarity with: JIRA Postman Kibana, Grafana, Splunk (must-have) Exposure to ticketing systems and knowledge base platforms is a plus. Willingness to learn new tools and technologies in banking and payments. Experience & Qualifications Bachelor's degree in Computer Science, IT, or related engineering fields. 2.6+ years of overall experience in technical support roles within enterprise or banking technologies. At least 1 year of hands-on experience supporting enterprise-grade software products or platforms. Prior experience in the banking/payments/fintech domain is an advantage. Be part of one of the most innovative fintech platforms globally. Opportunity to work closely with industry leaders and high-growth enterprise clients. A culture of growth, learning, and empowerment. Equal Opportunity Employer Zeta is an equal opportunity employer committed to diversity and inclusion. We celebrate differences and are proud of our inclusive culture. Candidates from all backgrounds are encouraged to apply. Qualification : Bachelor's degree in Computer Science, IT, or related engineering fields.

Job Title: Senior Customer Support Engineer Location: Bengaluru, India Employment Type: Full-Time, Regular Shift: 7:00 PM 4:00 AM IST Overview Aptean is seeking a skilled and dedicated Senior Customer Support Engineer to deliver exceptional technical and functional support for our ERP solutions, with a focus on process manufacturing and Microsoft Dynamics Business Central. You will play a vital role in ensuring high customer satisfaction by efficiently resolving issues, managing customer cases, and collaborating with cross-functional teams to handle escalations. Your expertise across all ERP modules and integrations will help us maintain strong client relationships and continuously improve our support processes. Key Responsibilities Deliver high-quality, timely support to customers across multiple channels (phone, email, live chat) while adhering to SLAs. Manage and document customer cases thoroughly, recording troubleshooting steps, resolutions, and recommendations. Monitor support metrics such as ticket closure rates, escalations, and customer satisfaction scores; provide actionable insights for improvement. Maintain a customer satisfaction score above 96%. Proactively identify trends in support cases to recommend process and product improvements. Ensure knowledge base content is accurate, comprehensive, and adheres to quality standards. Handle complex issues across all ERP modules including P2P, D2B, O2C, and R2R. Collaborate closely with other teams to resolve escalated cases efficiently and and professionally. Continuously build technical and functional expertise to increase self-reliance and reduce escalations. Qualifications Education: Bachelor s degree (required) Master s degree (preferred) Experience: 4 to 8 years in ERP product support, preferably in process manufacturing. Hands-on experience supporting Microsoft Dynamics Business Central (mandatory). Exposure to all ERP modules: Procure-to-Pay (P2P), Demand-to-Bill (D2B), Order-to-Cash (O2C), Record-to-Report (R2R). Technical Skills: Strong SQL knowledge. Windows Server administration and troubleshooting experience. Ability to handle ERP module integrations with add-on products. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Work Conditions Shift-based work required: 7:00 PM to 4:00 AM IST. Reporting Reports to: Customer Experience (CXT) Manager No direct reports. Join a global leader in ERP solutions and be part of a collaborative team dedicated to customer success. We offer the opportunity to grow your skills, work with cutting-edge technology, and make a real impact in a fast-evolving industry.

Product Support Analyst Travel Domain Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko Serko is a leading global tech platform revolutionizing business travel and expense technology. We bring together passionate travelers and technologists through the world s largest business travel marketplace. As an equal opportunity employer, Serko celebrates diversity and authenticity to create meaningful impact. With offices in New Zealand, Australia, North America, China, and a new hub in Bengaluru, India, we are expanding rapidly to build a world-class team and innovative products. Role Overview: Product Support Analyst GetThere Serko is hiring two Product Support Analysts for our GetThere online booking tool in Bengaluru. You will be at the frontline of customer support, resolving day-to-day client issues and ensuring superior service. Your work will strengthen client relationships and contribute to product and process improvements that drive customer satisfaction. Key Responsibilities Manage and resolve client issues through email, telephone, and issue tracking systems efficiently and professionally. Provide effective troubleshooting and solutions for GetThere product and application problems. Deliver exceptional customer service by being responsive, communicative, and adhering to SLAs. Collaborate with internal teams to escalate and resolve complex issues promptly. Identify opportunities for process improvement to reduce incoming support queries and enhance product usage. Support product testing and release activities as needed. What You ll Bring Strong problem-solving skills and proven ability to investigate and resolve technical issues effectively. Exceptional customer service mindset with a passion for delivering superior support. Excellent written communication skills to translate technical terms into clear, customer-friendly language. Ability to liaise between end-users and technical teams to ensure accurate understanding and resolution. Solid knowledge of travel industry Global Distribution Systems (GDS). Prior experience troubleshooting GetThere or supporting corporate online travel platforms is highly preferred. Competitive base salary with performance-based discretionary incentives. Access to a comprehensive learning and development platform to grow your career. Supportive work environment encouraging ownership of your career path. Be part of an innovative team driving meaningful change in business travel technology. Excited to support and innovate in travel technology with Serko s Bengaluru team? Apply today!

Senior Technical Writer | 4-6 Years Experience | Bangalore (Onsite) Location: Bangalore (Work from Office) Experience: 4 to 6 Years About the Role We are looking for a detail-oriented Senior Technical Writer to join our dynamic team. The ideal candidate will have a strong ability to gather complex technical information from developers and subject matter experts, transforming it into clear, concise, and user-friendly documentation. You will play a vital role in creating and maintaining comprehensive technical materials that support our innovative real estate ERP platform, In4Suite . Key Qualifications Bachelor s degree in Marketing, Business Administration, or related field. Proven experience in technical writing within software or technology environments. Exceptional skills in organizing and presenting complex technical information clearly. Strong ability to write instructional content, including user manuals, installation guides, FAQs, and API documentation. Effective collaboration skills to work with product management, engineering, and QA teams. Ability to review, edit, and update documentation to reflect product updates and improve clarity. Commitment to maintaining documentation accuracy, consistency, and industry standards. Preferred Skills Hands-on approach to documentation development and management. Proactive ownership of documentation projects and deliverables. Self-motivated with the ability to work independently and within a team. Excellent verbal and written communication skills. Strong attention to detail and quality assurance mindset. What You Will Get Flexible working hours for work-life balance. Opportunities for continuous learning and career growth. Comprehensive medical and insurance benefits. Company Core Values Positive attitude with a collaborative mindset to achieve shared goals. Clear, respectful communication with managers and and colleagues. Team-first approach emphasizing collective success over individualism. Growth-oriented mindset committed to ongoing skill and knowledge development. About In4Velocity Since 2004, In4Velocity has been a trusted technology partner for real estate, construction, and infrastructure companies, helping streamline their daily operations. Our flagship product, In4Suite , is a cutting-edge platform empowering real estate developers to become digitally advanced enterprises, providing critical insights for better business decisions. In4Suite uniquely integrates all essential real estate workflows buy-side, sell-side, and in-house operations into a single platform, eliminating the need for multiple disparate tools. With a powerful Business Intelligence system and unmatched global support, In4Suite is the preferred platform for real estate development and construction management clients worldwide. Join us to be part of a pioneering company driving innovation and transformation in the real estate technology space. Apply now to join In4Velocity! Qualification : Bachelors degree in Marketing, Business Administration, or related field.

(Senior) Frontend Engineer Location: Bengaluru (Whitefield) Team: Product Engineering Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader using AI and data to solve complex industrial challenges in Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy. With products like Cognite Atlas AI and Cognite Data Fusion (CDF), we drive industrial digital transformation. Recognized as a 2022 Technology Innovation Leader and 2024 Microsoft Energy & Resources Partner of the Year, Cognite is a top choice for tech talent looking to innovate. Our Values Impact: Deliver measurable outcomes. Ownership: Take responsibility beyond your role. Relentless: Innovate with determination and care. Role Overview Join a dynamic Product team building Cognite Data Fusion, a scalable platform unlocking value from industrial data. You ll work in autonomous teams alongside product managers and engineers, focusing on critical authentication and authorization services that secure privileged data. This role combines security, infrastructure, and user-facing feature development. Key Responsibilities Own and solve end-to-end frontend problems across diverse systems and technologies. Collaborate with multiple stakeholders and subject matter experts in a fast-paced environment. Design user-focused solutions that help users get their jobs done efficiently. Develop elegant APIs, user experiences, and underlying frontend infrastructure. Contribute actively to product and technical roadmaps. Engage with users to deeply understand their needs and build effective products. About You Passionate about creating great user experiences and making users happy. Skilled at prioritizing tasks for maximum impact. Write clean, efficient, maintainable code with a strong focus on quality. Proficient in JavaScript and TypeScript. Experienced with frontend frameworks like React, Angular, Vue, or similar. Adaptable to learn and use new languages or technologies as needed. Comfortable working in English-speaking environments. Bonus experience: Leadership or project management in frontend teams. Architecting frontend tiers for complex domains. Process industry knowledge. Python and data analytics. Mobile application development. Be part of a global, diverse community of 70+ nationalities focused on inclusion. Modern, fun, hybrid work culture based in Whitefield, Bengaluru. Flat hierarchy with direct access to decision-makers. Work alongside experts on ambitious, impactful projects across industries. Join our HUB for conversations and connections with Cognite teams and partners. Make Your Impact Join Cognite to empower industries through digital transformation, enabling better decisions and sustainable value. We encourage candidates from all backgrounds to apply, even if you don t meet every requirement.

Senior Frontend Engineer Atlas AI Location: Bengaluru (Rathi Legacy, Rohan Tech Park, Hoodi) Team: Product Engineering Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader innovating with AI and data to solve industrial challenges. Our products like Cognite Atlas AI and Cognite Data Fusion (CDF) enable transformational digitalization for Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy sectors. Award-winning and recognized globally, we are shaping the future of industrial operations. About Atlas AI Atlas AI aims to revolutionize manufacturing and energy operations by building an advanced framework of industrial AI agents. This initiative leverages Cognite Data Fusion s industrial data expertise and targets collaboration with industry leaders and strategic partners to drive impactful AI innovation. Your Role Join our co-innovation team as a Senior Frontend Engineer focused on building next-gen AI-driven industrial agent applications. Architect and develop modern, responsive web applications with React and TypeScript. Build full-stack generative AI solutions, focusing on AI agents and multi-agent systems powered by large language models integrated via Cognite Data Fusion. Collaborate with architects, data engineers, and domain experts to create scalable AI agent solutions. Implement software development best practices including Git workflows, CI/CD, and robust testing. Work directly with customers and stakeholders to co-innovate and align solutions with real business needs. Contribute to product strategy and technical decision-making. Your Experience & Skills 5+ years in product software engineering, ideally with a focus on Generative AI/ML applications. Strong frontend skills: React, TypeScript, JavaScript; full-stack experience including Python. Experience with multi-agent systems development, preferably using frameworks like LangChain. Knowledge of knowledge graphs and related tech (GraphQL, Neo4j). Familiarity with cloud platforms (AWS, GCP, Azure) and container orchestration (Docker, Kubernetes). Experience with REST APIs, debugging tools, and software lifecycle best practices. Comfortable working with data formats (CSV, JSON, SQL) and databases like SQLite or SQL databases. Strong problem-solving, communication, and collaboration skills. Work in a vibrant, inclusive environment with 70+ nationalities and a strong DEI focus. Hybrid work mode from a modern office in Bengaluru with a culture that fosters impact and ownership. Direct access to decision-makers with minimal bureaucracy. Collaborate with top-tier talent on ambitious AI and industrial digital transformation projects. Engage actively in the Cognite community through HUB events and partnerships. Make an Impact Join Cognite to drive the future of industrial AI, creating innovative tools that empower industries worldwide. We welcome diverse candidates passionate about AI and frontend engineering.

Job Title: Tech Support Engineer Location: Bengaluru, India Company: LimeChat About LimeChat LimeChat is reimagining how businesses engage with customers through human-like conversations powered by AI, especially on platforms like WhatsApp. We're part of Y Combinator s Winter 2021 cohort and backed by top-tier investors. Over 300+ brands including HUL, ITC, Sugar Cosmetics, and Piramal Health rely on us to deliver smart, automated, and delightful customer experiences. Founded by IIT Delhi alumni and Forbes 30 Under 30 honorees, LimeChat is a fast-growing, mission-driven team obsessed with innovation, product excellence, and real-world impact. We see ourselves as an elite sports team, not a family. Everyone is an A-player and is expected to push themselves and their peers to new heights. If you're looking for hypergrowth, ownership, and the chance to work with cutting-edge technology in AI and automation, this is your opportunity. What You'll Do As a Tech Support Engineer, you ll be a key part of the Customer Success and Engineering loop diagnosing real-world issues and ensuring clients have a seamless experience with LimeChat s products. Key Responsibilities: Troubleshoot technical issues, analyze logs using Kibana, and identify root causes. Escalate unresolved bugs and issues to the engineering team with well-documented findings. Use SQL for running queries and retrieving data to fulfill client requests. Manage and resolve support tickets on Freshdesk and track bugs/issues in JIRA. Ensure resolution times meet SLA standards and strive for exceptional customer satisfaction. Work closely with product, QA, and engineering to continuously improve support operations. Contribute to the knowledge base and internal documentation for known issues and resolutions. Must-Have Skills Bachelor s in Computer Science, IT, or related discipline. Solid understanding of SQL and data query logic. Familiarity with Freshdesk (or similar ticketing tools) and JIRA for issue tracking. Excellent troubleshooting and debugging skills. Comfortable reading and interpreting application logs via tools like Kibana. Clear written and verbal communication skills. Strong customer-first mindset with a focus on resolution and relationship building. Able to work in a fast-paced startup environment and manage shifting priorities. Bonus Points For Experience in B2B SaaS support environments. Exposure to API debugging, postman, and developer tools. Ability to contribute to support automation or internal tooling. Be part of a YC-backed rocketship startup transforming how businesses interact with customers. Work alongside high-caliber teammates and learn faster than ever. Engage in real impact your work directly improves the product and customer happiness. Experience steep career growth and ownership from day one. Exposure to top global D2C and enterprise brands. Quotes We Live By: It s okay to fail. It s not okay to not try. Do the right thing when others are not looking. If you're ready to put your tech skills to work solving real customer problems and want to grow in a high-energy environment, LimeChat is the place for you. Apply now and join our journey. Qualification : Bachelors in Computer Science, IT, or related discipline.

Sr. Credit Manager (Underwriting) Location: Bengaluru, India Employment Type: Full-Time Experience: 4 8 Years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd., part of the OfBusiness Group, is a fast-growing Fintech NBFC specializing in B2B lending for SMEs and Emerging Corporates. Headquartered in Gurugram, with a presence in 20+ cities across India, OXYZO has built a robust financial portfolio with 8,000 Cr AUM and 300 Cr PAT, backed by marquee investors including Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave. Role Overview We are seeking a dynamic and detail-oriented Sr. Credit Manager (Underwriting) to lead credit evaluation and risk analysis for SME and corporate loan proposals. Based out of Bengaluru, you ll play a pivotal role in credit appraisal, policy adherence, and risk mitigation across unsecured and secured lending. Key Responsibilities Underwrite and Appraise credit proposals in line with internal policies and turnaround time (TAT). Conduct deep-dive Financial Analysis, including P&L, balance sheet, ratio, and cash flow assessments. Perform Banking Analysis: identify anchors, repayment trends, credit behavior, and working capital cycles. Lead Personal Discussions (PDs) to assess borrower intent, business viability, and ground-level insights. Review Statutory Filings: Analyze GST returns, tax filings, and potential liquidity issues. Execute Legal & Background Checks to identify red flags or compliance issues. Recommend loan approval/rejection decisions based on merit, data, and risk perception. Collaborate with Sales, Risk, Operations, and Cross-sell Teams to facilitate end-to-end case closure and business enablement. Perform Portfolio Analysis to identify risk trends, exposure limits, and policy recommendations. Candidate Profile Educational Background: Strong academic credentials in Finance, Accounting, or Business. Experience: 4 8 years in Credit Underwriting, preferably in SME Lending, NBFC, or Commercial Banking. Strong analytical, judgmental, and communication skills. Highly self-driven, agile, and capable of working in a fast-paced, target-driven environment. Fluency in English and Kannada. Comfortable with field-level due diligence and travel as needed. Fast-Track Career Growth Step into high-impact, decision-making roles early in your journey. Ownership & Autonomy Take full charge of credit decisions and business outcomes. Exceptional Peer Group Work with some of the smartest minds in fintech and lending. High-Impact Work Shape credit strategy for underserved and high-potential SME segments. Competitive Pay Attractive compensation structure with performance-linked rewards. Culture That Thrives A high-energy, mission-driven workplace.

Job Title: Support Engineer Location: Bengaluru Company: Loadshare Networks About Loadshare Networks At Loadshare, we re building India s largest intra-city logistics marketplace. Founded in 2017, we re a Series C startup backed by leading investors such as Tiger Global, Matrix Partners, BII, Stellaris, BeeNext, and Filter Capital. Our platform supports a wide range of intra-city logistics operations, including: Quick Commerce: Blinkit, Zepto, BBNow Food Delivery: Swiggy, Zomato Hyperlocal: Apollo, Licious Grocery: Reliance, Spencers, ONDC eCommerce: Flipkart, Amazon, Meesho, ShipRocket Bike Taxi: Uber, Ola Scale & Reach: 500,000+ daily last-mile deliveries across 500+ towns 20,000+ active delivery partners 1M+ shipments daily via our proprietary supply chain SaaS platform Role Overview We re looking for a skilled Support Engineer to join our Bengaluru team. You ll be the first point of contact for resolving customer issues, analyzing technical problems, and collaborating closely with the engineering and product teams to ensure a smooth, high-quality user experience. This role is ideal for someone who enjoys problem-solving, has strong technical aptitude, and communicates clearly with internal and external stakeholders. Key Responsibilities Troubleshoot and resolve user-reported issues on web and Android platforms. Collaborate with product and engineering teams to handle technical escalations. Conduct root cause analysis and assist in identifying long-term fixes. Manage tickets and user requests using support tools such as Freshdesk or Zendesk. Document known issues and resolutions to improve the support knowledge base. Perform data analysis using SQL and Excel to support incident investigation. Support implementation and onboarding efforts for clients as needed. Proactively suggest product or process improvements based on user feedback. Requirements 2+ years of experience in a technical support role, preferably in a B2B SaaS environment. Strong skills in SQL, database management, and Microsoft Excel. Hands-on experience with customer support tools like Freshdesk, Zendesk, or similar platforms. Prior experience supporting cloud-based applications and Android apps. Excellent troubleshooting and problem-solving skills. Strong verbal and written communication in English and Hindi. Ability to clearly articulate issues, root causes, and solutions to both technical and non-technical audiences. Experience in stakeholder engagement, customer success, or relationship management is a plus. Key Skills SQL, Databases, Excel Problem Solving & Root Cause Analysis Freshdesk / Zendesk / Support Platforms Cloud & Android Application Support Customer Service & Relationship Management Gap Analysis & Stakeholder Communication

Job Description Key Accountabilities In this Strategic Leadership Role, you will be responsible for Customer Success of the Brand and Media Practice for India . Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution. Core Responsibilities Lead and Manage a strong customer success delivery team for the Brand and Media practice for India. Support the India Sales organization and clients with best in class methodologies, deliverables and technical needs. Driving expertise in the practice and being the methods champion. Bringing that expertise to the fore in our proposal writing and RFP. Support the India Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets. Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility. Set and measure a high level of delivery standards driving client satisfaction. Contribute to meet India revenue targets by supporting repeat sales and timely deliverables. Coordinate and support with India Vertical business leaders and Client Sales partners on client and project revenue growth, retention, and profitability. Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant. Work with regional customer success leader and bring best practices to the local market. Develop and implement best delivery practices. Target reductions in cycle time across ad hoc methods. Drive high level employee engagement and retention. Foster a culture of continuous improvement and accountability to drive organizational efficiency. Key stakeholder in providing input into product and toolkit roadmap, representing India needs for the practice area. Lead and enable industry and thought leadership efforts from the Brand and Media Practice. Core KPIs Team Engagement and Retention Increase engagement among customer success associates in the region as measured through Engage results as well as retention of associates. Regional Revenue for the Practice Area Drive repeat sales, renewals. Ensure all delivery schedules are optimized to meet quarterly revenue targets. NPS Ensure sufficient response rate from clients. Increase/maintain baseline performance. Support and/or lead key client follow ups and action plans. EBITDA Support India lead to: Monitor project and solution profitability, and leverage time tracking learning to help improve delivery contribution. Manage W&S Delivery budget through a lens of optimization for India via org design, hubbing, etc. Manage T&E budget through the lens of prioritizing client engagement as well as team performance and engagement. Skillsets Strong sense of urgency and accountability to drive client outcomes. Proven experience in leading a team, managing people, and developing talent. Able to work collaboratively with internal & external teams. Capable to maintain positive client relationships in complex situations & resolve client issues. Strong logic, deductive reasoning, problem-solving, and critical thinking skills. Skilled & polished communicator, including client presentations. Able to synthesize data & simplify findings to solve client business issues. Strong project management skills and ability to manage multiple priorities. Experience using large data sets to finding insights and make recommendations. High say-do ratio. Experience in driving organizational transformation is a plus. Qualifications Proven track record in Analytics Consultancy/ Market Research leadership roles. Expertise in (application of) Customer Insight Solutions preferred. Proven leader of high performing teams. Bachelor's Degree required, Master s preferred, or equivalent experience. Knowledge in sales processes in CPG companies, customers, modern and traditional market. Good knowledge of NielsenIQ products, services and data preferred. Strong analytical skills. Proven sales acumen. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population. Qualification : Bachelor's Degree required, Masters preferred, or equivalent experience.

About _VOIS (Vodafone Intelligent Solutions): _VOIS is a strategic arm of Vodafone Group Plc, driving innovation, enhancing quality, and delivering efficiencies across 28 countries. Operating from seven global locations Albania, Egypt, Hungary, India, Romania, Spain, and the UK our team of over 29,000 highly skilled professionals powers Vodafone s transformation journey. Established in 2006, _VOIS has grown into a global, multi-functional Centre of Excellence for Intelligent Solutions, delivering value-added services in IT, Business Intelligence, Customer Operations, HR, Finance, Supply Chain, and more. Our focus is on creating business outcomes that support Vodafone s mission of connecting for a better future. About _VOIS India: Since its inception in 2009, _VOIS India has evolved into one of our key global delivery hubs. With more than 14,500 employees across Pune, Bangalore, and Ahmedabad, _VOIS India supports Vodafone s global markets and functions. We deliver world-class services in areas such as Information Technology, Networks, Business Intelligence & Analytics, Robotics & AI, Digital Business Solutions, Finance Operations, Supply Chain Operations, and Human Resources. Job Role: UC Network Platform Design Specialist Key Responsibilities: Deliver low-level platform designs for all UC network platforms, ensuring alignment with project plans and effective collaboration with other teams. Own and manage the UC Network baseline, lifecycle, and platform integrity. Lead projects to maintain platform integrity and ensure optimal performance. Manage team resources to meet delivery deadlines and budget expectations. Provide advanced 3rd line support for complex UC network issues. Core Competencies & Required Skills: Minimum 5 years experience in designing and deploying large-scale computing and network infrastructures. Strong expertise in: CISCO: 9K, 7K, 2K, 1K, Catalyst 3x50 switches CISCO ASA and Juniper Firewalls CISCO Unified Computing network components (e.g., DCNM, Fabric Interconnect) IP Routing Protocols: BGP, OSPF CISCO HCS and routers Load Balancers (desirable) SDN/NFV and cloud platforms (Amazon AWS, Google Cloud, Microsoft Azure) (desirable) System administration skills (Windows Servers, RedHat Enterprise) are a plus. Equal Opportunity Employer: At _VOIS, diversity and inclusion are part of who we are. We celebrate individuality and welcome diverse perspectives, creating a workplace where everyone feels empowered to be their authentic self. We do not discriminate based on age, color, gender, gender identity, gender expression, nationality, race, religion, sexual orientation, disability status, or any other legally protected characteristic.