Battle Cards Jobs in Bengaluru

Software Development Engineer III Location: Bengaluru About Us: Observe.AI Observe.AI is a leading AI-powered platform revolutionizing customer experience. We enable enterprises to deploy AI agents that automate customer interactions, creating natural conversations and delivering predictable outcomes. Combining advanced speech understanding, workflow automation, and enterprise-grade governance, our platform empowers teams to guide and augment human agents with AI copilots, and analyze 100% of both human and AI interactions for insights, coaching, and quality management. Companies such as DoorDash, Affordable Care, Signify Health, and Verida rely on Observe.AI to accelerate service speed, increase operational efficiency, and strengthen customer loyalty across all communication channels. At Observe.AI, you will be building the backend that powers AI agents, transforming customer service for global enterprises. You'll work on high-scale, complex systems where your contributions have a direct and visible impact. In a culture that emphasizes speed, innovation, and ownership, this is your chance to sharpen your skills, drive forward innovation, and shape the future of AI-powered customer experiences. You will collaborate closely with product, design, and engineering leaders to define the technical roadmap and build solutions that matter. If you are looking for an environment where your ideas drive innovation, your expertise shapes the platform s future, and your growth is fueled by working with brilliant peers, Observe.AI is the place for you. What You ll Be Doing: AI Agent Development: Contribute to building and deploying AI agents (Voice Agents, Chat Agents, and Copilots) at enterprise scale for customer service. Full Application Lifecycle: Design, code, test, deploy, and debug applications with a high focus on quality throughout the entire lifecycle. Collaborative Roadmap Creation: Work with product and design teams to translate product goals into clear, actionable technical roadmaps. Reusable Code Development: Create reusable code, frameworks, and libraries to accelerate development, ensuring consistency across multiple projects. Optimization: Optimize applications for speed, scalability, and reliability, proactively addressing bottlenecks and performance issues. Security & Data Protection: Implement robust security measures and data protection practices to safeguard customer data and sensitive information. Scalable Data Storage: Design and manage scalable data storage solutions to ensure efficiency, reliability, and long-term maintainability. Efficient Data Pipelines: Build and scale data pipelines to process large volumes of data accurately and efficiently. Team Leadership: Review work of other team members, provide feedback, and lead by example across all aspects of the development lifecycle. Thought Leadership: Represent Observe.AI at tech conferences, demonstrating thought leadership and presenting solutions to complex challenges. What You ll Bring to the Role: 6-9 years of experience in building large-scale products with a strong track record of delivering high-quality solutions. Expertise in Python (with immediate proficiency), and familiarity with other high-level languages such as Java, Golang, or similar. Solid experience with SQL or NoSQL databases (e.g., Postgres, MongoDB, Cassandra). In-depth knowledge of asynchronous communication tools like Kafka, SQS, Temporal, etc. Understanding of popular caching tools such as Ehcache, Memcache, Redis. A customer-first mindset with the ability to adapt quickly in a fast-paced environment. Strong problem-solving skills and the ability to think and communicate from first principles. Open-mindedness to learning new technologies and staying current with industry trends. Perks & Benefits: Medical Insurance: Comprehensive medical coverage with free online doctor consultations. Leave Policies: Generous leave options, including privilege and sick leave as per Karnataka S&E Act, national and festive holidays, and parental leave. Learning & Development: A dedicated fund for continuous learning and professional development. Flexible Benefits: Tax-saving benefits (e.g., meal cards, PF, etc.) and flexible benefit plans. Team Culture: Regular fun events to promote collaboration and build company culture.

AI Agent Engineer Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI agent platform for customer experience. We enable enterprises to deploy AI agents that automate customer interactions, delivering natural conversations with predictable outcomes. Our platform combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. We also empower teams to guide and augment human agents with AI copilots, while analyzing 100% of interactions for insights, coaching, and quality management. Leading companies like DoorDash, Affordable Care, Signify Health, and Verida rely on Observe.AI to accelerate service speed, increase operational efficiency, and strengthen customer loyalty across all channels. We re looking for an AI Agent Engineer to take the lead in building and deploying enterprise-grade Voice, Chat AI agents, and AI Copilot solutions. This role is hands-on, customer-facing, and crucial for bringing AI solutions to life from design and integration to deployment and optimization. As an AI Agent Engineer, you'll **own the end-to-end lifecycle of AI agents**: from building and integrating them to testing, deploying, and tuning performance to meet client requirements. What You ll Be Doing: AI Agent Development & Deployment: Take full ownership of building and deploying AI agents, including designing prompts, workflows, integrations, telephony setup, and evaluation forms. Client Engagement & Demos: Lead weekly client demos, showcase progress, gather feedback, and act as the primary technical contact once the solution is defined. Systems Integration: Configure and integrate APIs, handle data mappings, manage authentication, error handling, and connect AI agents to CRMs, databases, or knowledge systems. Telephony Integration: Set up and optimize SIP/CCaaS/PSTN routing, configure fallbacks, pass metadata, and troubleshoot call quality issues. Optimization & Iteration: Continuously monitor agent performance, refine prompts, conduct iterative tests, and ensure agents meet automation and containment targets. Strategic Consultation: Translate customer requirements into actionable solutions, while working consultatively to unblock challenges related to security, connectivity, or knowledge ingestion. Collaboration with Engineering: Work alongside the product and engineering teams for deeper technical fixes and platform improvements, while leading client delivery independently. What You ll Bring to the Role: 3+ years of experience in conversational AI, ML engineering, or system integration, with hands-on delivery of AI/LLM-based solutions. Strong expertise in prompt engineering, workflow building, API integration, and telephony systems (SIP, Twilio, Amazon Connect, etc.). Familiarity with Large Language Models (GPT, Claude, Gemini) and orchestration frameworks like LangChain and LlamaIndex. Solid ML knowledge in areas such as embeddings, retrieval-augmented generation (RAG), evaluation frameworks, and fine-tuning models for optimal performance. Proficiency in programming languages such as Python, JavaScript, or similar. Customer-facing experience, with the ability to lead deep technical discussions and conduct weekly project demos. A strong problem-solving mindset, with the ability to find workarounds, unblock integrations, and adapt to unique customer ecosystems. Bachelor s degree in Computer Science, Engineering, or a related technical field. Experience with Integration Platform-as-a-Service (iPaaS) providers such as n8n, Zapier, or similar, and a strong understanding of API integrations and data flow management. Extensive hands-on experience with telephony integrations, including protocols like SIP, PSTN, and other telephony technologies. Perks & Benefits: Medical Insurance: Comprehensive medical coverage and free online doctor consultations. Generous Leave Policies: Annual privilege and sick leave (as per Karnataka S&E Act), national and festive holidays, plus parental leave. Learning & Development Fund: Support for continuous learning and professional development. Fun Team Culture: Regular fun events to foster a collaborative and engaging work environment. Flexible Benefit Plans: Tax-saving benefits (meal cards, PF, etc.) and other flexible benefit options. Qualification : Bachelors degree in Computer Science, Engineering, or a related technical field

Competitive Technical Research Analyst Location: Bangalore, India Job Summary Rubrik is seeking a Competitive Technical Research Analyst to empower our sales teams with strategic competitive intelligence. You will be instrumental in maintaining internal collateral, developing battle cards, presentations, and delivering impactful sales training that highlights Rubrik s strengths against competitors. You will collaborate closely with sales, product marketing, and product management teams to provide up-to-date market insights and help Rubrik stay ahead in the data protection and cybersecurity space. Key Responsibilities Collaborate with Sales Enablement to develop sales tools such as cheat sheets, presentations, and training materials. Work alongside Field Enablement and Field Success teams to integrate competitive strategies into sales plays. Develop defensible, data-backed competitive analyses showcasing Rubrik s advantages over competitors. Provide quarterly competitive landscape reports through detailed data analysis and feedback. Deliver day-zero competitive intelligence support on new Rubrik product features and competitive feature sets. Produce in-depth documentation comparing Rubrik solutions with competing products for internal teams. Partner with Product Management and Marketing to create collateral supporting demand generation efforts. Required Qualifications 5+ years in a sales engineer, solution architect, or quota-carrying role within a field sales team. Experience with data protection solutions such as Cohesity DataProtect, Veeam Backup & Recovery, Dell EMC IDPA/DataProtect, Veritas NetBackup, or Commvault. Familiarity with protecting unstructured data from On-Prem NAS and Cloud Object Storage. Experience crafting technical presentations for sales and customer education. Solid understanding of cloud computing architectures and SaaS application protection focused on cyber resilience. Strong knowledge of customer pain points around data protection and cyber resilience. Excellent collaboration skills to drive projects across teams. Ability to analyze competitor products, strategies, and messaging effectively. Skill in translating technical features into compelling business value propositions. High energy and a speed of sales mindset to act with urgency and curiosity. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations build resilience against cyberattacks, insider threats, and operational disruptions. Our Security Cloud, powered by machine learning, protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery.

Product Manager Payments Location: Bengaluru Work Type: Full Time Experience: 2 6 years About Tazapay Tazapay is a leading fintech platform for cross-border businesses. We provide local and global collections, holding, and payouts across multiple markets. As we expand into the digital asset ecosystem, we are building comprehensive crypto and stablecoin payment solutions to meet the growing demand for blockchain-based cross-border transactions. About the Team At Tazapay, product development is highly collaborative, involving engineering, design, partnerships, legal, risk, operations, and go-to-market teams. The cross-border payment platform team owns the core features of Tazapay s Payment Platform, including Payins, Payouts, and crypto/stablecoin infrastructure. Role Overview As Product Manager Payments, you will lead the design, development, and launch of global payment rails across both traditional and crypto/stablecoin systems. You will ensure enterprises can successfully build and operate payment operations using Tazapay s platform, bridging fiat and digital asset ecosystems. Key Responsibilities Design and launch crypto/stablecoin payment flows, including digital wallet integrations, stablecoin/blockchain settlements, and multi-chain payment solutions. Drive feature development and market launches for stablecoins like USDC, USDT, and emerging stablecoins across blockchains such as Ethereum, Polygon, and Solana. Collaborate closely with engineering, legal, sales, support, and compliance teams throughout the product lifecycle to deliver seamless payment experiences. Integrate traditional banking rails with crypto payment options, providing merchants with unified access across all payment types. Navigate and ensure compliance with global crypto regulations, working with legal and compliance teams on AML/KYC, licensing, and emerging regulatory requirements. Use a data-driven approach to analyze blockchain transactions, payment metrics, and user behavior to optimize product performance. Who You Are Minimum Requirements 2 6 years of product management experience, with at least 2 years in fast-paced fintech or crypto startups. Hands-on experience with crypto/blockchain integrations, stablecoins, wallet connectivity, smart contracts, or digital asset payment systems. Deep understanding of stablecoin ecosystems (USDC, USDT, DAI, and algorithmic stablecoins) and their underlying mechanisms. Expertise in financial API design with experience in both traditional and blockchain/crypto API integrations. Strong technical understanding of blockchain fundamentals: transaction lifecycles, gas optimization, multi-chain architecture, and consensus mechanisms. Knowledge of crypto compliance requirements and emerging global regulatory frameworks (AML/KYC, licensing, etc.). Analytical mindset with ability to leverage blockchain and payment data to drive product decisions. Preferred Qualifications Degree in Computer Science, Engineering, Finance, or related field, with blockchain coursework or certifications. Proven track record of launching successful crypto/stablecoin payment products or features at scale. Hands-on experience with major blockchain networks, ecosystems, development tools, and integration patterns. Experience collaborating with crypto exchanges, wallet providers, or blockchain infrastructure companies. Qualification : Degree in Computer Science, Engineering, Finance, or related field, with blockchain coursework or certifications

Position: Head of Strategy and Finance Location: Bengaluru Employment Type: Full-Time About Zolve Zolve is a cross-border neo-bank empowering global citizens, migrants, and nomads to access financial products and credit seamlessly across countries. By leveraging home-country credit scores, Zolve provides financial freedom to pursue ambitions without geographical constraints. Our offerings include checking accounts, credit cards, remittances, insurance, and loans. As we expand across geographies, product lines, and customer segments, we are seeking a dynamic Head of Strategy and Finance to shape the company s financial vision and strategic roadmap. Role Overview The Head of Strategic Finance will operate at the intersection of finance, strategy, and operations, ensuring **capital efficiency, profitability, and data-driven growth**. This leadership role partners closely with founders and the executive team to balance immediate execution with long-term strategic initiatives in a fast-growing, global fintech environment. Key Responsibilities Financial Planning & Analysis (FP&A) Lead **budgeting, forecasting, and scenario modeling** to provide actionable insights for business decisions. Monitor **unit economics, ROI, and profitability** in collaboration with product, growth, and business teams. Strategy & Business Leadership Lead strategic projects, including new product evaluations, **cross-border expansion, investments, and potential M&A opportunities**. Provide **data-driven recommendations** to guide operational and strategic initiatives. Investor Relations & Governance Manage relationships with investors and provide clear, **insightful board reporting**. Translate complex financial data into coherent narratives for stakeholders. Team Leadership & Development Build, mentor, and lead a **high-performing finance and strategy team**. Foster a culture of **analytical rigor, ownership, and collaboration** across functions. Compliance & Risk Management Ensure timely statutory, internal, and audit compliance across entities. Maintain operational agility while adhering to regulatory requirements. Qualifications Education: CA / CPA / MBA (preferably from a Tier-1 institute). Experience: **10 15 years post-qualification** in strategic finance, FP&A, or similar roles. Experience in **fintech, cross-border banking, or high-growth startups** is highly desirable. Proven expertise in **financial leadership, strategic planning, capital management, and investor relations**. Hands-on experience with **fundraising, M&A, or cross-border financial operations** is a strong advantage. Skills & Competencies: Strong **analytical, communication, and leadership skills**. Comfortable operating in a **fast-paced, cross-geography environment**. Ability to balance **long-term strategic vision with short-term execution demands**. Qualification : CA / CPA / MBA (preferably from a Tier-1 institute)

Visual Designer Bengaluru | Design | Full-Time About Fam (formerly FamPay) Fam is India s first payments app for everyone aged 11 and above. Through UPI and the FamCard, we re on a mission to empower over 250 million young Indians to start their financial journey early and smart. Founded in 2019 by IIT Roorkee alumni, Fam is backed by top investors like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital India), Venture Highway, and angels including Kunal Shah and Amrish Rao. About This Role We re not just building a product we re building a brand that **Gen Z vibes with**. If you can spot what makes a design click from typeface to color balance, spacing, or how a logo breathes this role is for you! As a **Visual Designer**, you ll bring our brand to life across social, product, and marketing channels. From scroll-stopping visuals to cohesive brand systems, you ll obsess over details while shaping the bigger picture. If mixing strategy with creativity is your idea of fun, and you dream of designing brands people can t stop talking about let s talk. What You ll Do Design engaging content for social platforms like Instagram, YouTube, LinkedIn, and more. Create vector illustrations for app and marketing use. Develop and maintain **brand assets, style guides, and visual consistency** across touchpoints. Produce creative assets: graphics, templates, layouts, and visuals for marketing campaigns across web, social media, events, email, and activations. Define and uphold design best practices to streamline production. Research design trends to keep visuals fresh and compelling. Solve marketing and business challenges through creative design solutions. Collaborate with marketing, product, and content teams for cohesive storytelling. Must-Haves 1 4 years of full-time experience in visual design within product teams. Proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro). Strong understanding of brand identity and consistency. Portfolio showcasing strong aesthetics and storytelling. Comfortable using **AI tools** to optimize and enhance design output. Availability to work full-time from our **Bangalore office**. Nice to Have Experience working in small teams and leading projects. Love for both independent work and collaboration. Ability to conduct and synthesize design research (qualitative & quantitative). Illustration skills that enhance brand storytelling. Proactive, self-driven attitude with a hunger for learning and experimentation. Join a high-energy, creatively driven team shaping a growing brand. Play a **high-impact role** influencing experiences for **10M+ users**. Enjoy creative freedom and room to experiment. Collaborate with a team that values bold ideas and good vibes. Access the latest tools, resources, and inspiration to grow your craft. Perks That Go Beyond the Paycheck Relocation assistance. Free office meals (lunch & dinner). Generous leave policy (birthday, period, paternity/maternity, and more). Salary advances and loan support. Quarterly rewards, recognition, and referral bonuses. Latest gadgets and tech. Comprehensive health insurance and mental health support. Tax benefits including food coupons, phone allowances, and leasing options. Retirement perks: PF, gratuity, leave encashment. About FamApp FamApp focuses on financial inclusion for the next generation with UPI and card payments for ages 11+. Our flagship product, FamX, seamlessly integrates UPI and card payments so users can manage, save, and learn about finances effortlessly. With over **10 million users**, FamApp is revolutionizing how young Indians transact no more cash hassles, plus fully customizable cards with doodles to add a personal touch. Backed by leading investors, Fam is where innovation meets impact.

Architect Bengaluru | Engineering | Full-Time About Fam (formerly FamPay) Fam is India s first payments app designed for everyone aged 11 and above. With FamApp, users can make seamless online and offline payments via UPI and FamCard. Our mission is to empower over **250 million young Indians** to start their financial journey early with confidence and awareness. Founded in 2019 by IIT Roorkee alumni, Fam is backed by top-tier investors including Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital India), Venture Highway, and angels such as Kunal Shah and Amrish Rao. About This Role We re seeking a **high-impact Architect** to join Fam s engineering leadership team. In this role, you will **own and evolve the backend architecture** powering our core product experiences. You ll collaborate closely with founders, product managers, and engineering leaders to build backend systems that enable rapid innovation while ensuring **scalability, reliability, and security**. This is more than just designing services you ll **shape how Fam builds products** by establishing frameworks, patterns, and architectural decisions that empower engineers to move fast without sacrificing robustness. If you have **10+ years of experience** building and scaling backend systems for fast-growing products, and the ability to be a force multiplier across multiple teams, we want to hear from you. What You ll Do Define and continuously evolve Fam s backend architecture, including APIs, services, data models, and integrations. Partner with Product and Engineering leads to translate business goals into scalable, reliable backend solutions. Lead architecture for critical product areas like payments, onboarding, user engagement, growth, and monetization. Create frameworks and reusable patterns that accelerate developer velocity, experimentation, and feature rollouts. Make informed trade-offs balancing speed, cost, security, and user experience in system design decisions. Mentor senior engineers and foster strong architectural thinking across teams. Collaborate with infrastructure, data, and security teams to ensure compliance, observability, and cost efficiency. Stay updated on emerging backend technologies, patterns, and best practices. Drive key architecture decisions on build vs. integrate, synchronous vs. asynchronous, schema vs. event-driven models. Must-Haves 10+ years engineering experience, with 3+ years in Staff/Principal Engineer or Architect roles. Proven track record designing and scaling backend systems for high-growth, user-facing products. Deep expertise in API design, distributed systems, and service-oriented architectures. Strong command of backend stacks (Node.js, Java, Go, Python), databases (PostgreSQL, Redis), and messaging/event systems. Experience leading large technical decisions across product teams. **Systems thinker** with a product-first mindset balancing speed, robustness, and user experience. Excellent collaboration and communication skills to align product and engineering stakeholders. Experience in fintech or regulated environments is a plus. Nice to Have Experience working in early-stage or hyper-growth product companies. Familiarity with experimentation frameworks, feature flagging, and rapid iteration at scale. Knowledge of domain-driven design (DDD), event-driven and asynchronous architectures. Experience with real-time systems, payments infrastructure, or growth-focused platforms. Contributions to open source, public talks, or thought leadership in architecture. Lead strategic backend architecture powering fintech innovation for 250M+ Gen Z users. Influence technical direction and engineering culture across the organization. Work with a modern stack on meaningful scale challenges with freedom to innovate. Join a mission-driven company shaping India s first payments product specifically for teens and young adults. Collaborate directly with founders and senior leadership, including Sambhav (Co-founder) and Chirag (Head of Engineering). Backed by world-class investors and surrounded by top-tier talent. Perks That Go Beyond the Paycheck Relocation assistance for a smooth transition. Free office meals (lunch & dinner). Generous leave policies (birthday, period, parental support, and more). Salary advances and loan support programs. Quarterly rewards, recognition, and referral incentives. Access to the latest gadgets and tools. Comprehensive health insurance including mental health support. Tax benefits with food coupons, phone allowances, and leasing options. Retirement benefits: PF contribution, leave encashment, and gratuity. About FamApp FamApp is revolutionizing payments and financial inclusion for the next generation, providing UPI and card payments for users 11 years and older. Our flagship FamX Spending Account integrates UPI and card payments seamlessly, enabling users to manage, save, and learn about money with ease. With over **10 million users**, FamApp is changing how young Indians transact no more carrying cash, plus fully customizable FamX cards with personalized doodles for added fun. Join Our Dynamic Team At Fam, we prioritize people with generous leave policies, flexible work schedules, comprehensive health benefits, and free mental health sessions. You ll work alongside some of the most passionate, talented, and fun professionals in the startup ecosystem.

Data Engineering Lead Bengaluru | Engineering | Full-Time About Fam (formerly FamPay) Fam is India s first payments app designed for everyone aged 11 and above. FamApp enables seamless online and offline payments through UPI and FamCard. Our mission is to empower over **250 million young Indians** to start their financial journey early, becoming financially aware and confident. Founded in 2019 by IIT Roorkee alumni, Fam is backed by top-tier investors including Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital India), Venture Highway, and angels like Kunal Shah and Amrish Rao. About the Role We re looking for a visionary **Data Engineering Lead** to take **end-to-end ownership** of Fam s data ecosystem from data ingestion and storage to processing and delivering actionable insights. You ll **define the data strategy and architecture** that supports both batch and **real-time** use cases, ensuring scalability, reliability, and governance across the organization. You will be instrumental in enabling accurate, complete, and trusted data flow that powers business intelligence, analytics, and product decision-making. This role involves **leadership, strategic thinking**, and hands-on problem solving. What You ll Do Own the full data lifecycle: ingestion, organization, storage, processing, and presentation. Define and execute **data architecture and strategy** aligned with operational and analytical goals. Build **scalable, reliable, and observable data systems** supporting batch and near real-time processing. Ensure **data quality, governance, and compliance**, proactively resolving discrepancies. Collaborate with product, engineering, and business teams to define, track, and optimize key metrics. Anticipate data-related challenges and implement preventive solutions. Lead, mentor, and grow the data engineering team, fostering innovation and accountability. Must-Haves 10+ years experience in data engineering, including proven leadership of teams or projects. Expertise designing, building, and scaling end-to-end data pipelines and systems. Deep understanding of the data lifecycle, from ingestion through business reporting. Strong communication skills and ability to collaborate across technical and business teams. Solid knowledge of **data governance, quality assurance, and compliance standards**. Experience with observability and proactive monitoring for data systems. Proficiency in Python and SQL; familiarity with Scala or Java. Hands-on experience with streaming and batch data frameworks. Experience designing large-scale data lakes and warehouses with best practices for schema evolution and partitioning. Strong background with **cloud platforms (AWS, GCP, or Azure)**. Fintech or regulated industry experience is a plus. Good to Have Fintech-specific data experience, including regulatory compliance and reporting. Deployment experience with **real-time analytics** and event-driven architectures. Familiarity with containerization and infrastructure tools like Docker, Kubernetes, Terraform. Knowledge of data observability tools (Monte Carlo, Databand, etc.). Exposure to **ML pipelines** and model deployment. Solve challenging problems at the intersection of big data, real-time processing, and fintech. Lead impactful data initiatives at a rapidly growing startup. Collaborate with a world-class team of engineers, data scientists, and product leaders. Competitive compensation, equity, and benefits. Clear career growth opportunities in leadership and innovation. Perks That Go Beyond the Paycheck Relocation assistance for a smooth move. Free office meals (lunch & dinner). Generous leave policies (birthday, period, parental support, and more). Salary advances and loan policies for financial support. Quarterly rewards, recognition, and referral incentives. Access to the latest gadgets and tools. Comprehensive health insurance with mental health support. Tax benefits like food coupons, phone allowances, and leasing options. Retirement benefits including PF contribution, leave encashment, and gratuity. About FamApp FamApp focuses on financial inclusion for the next generation by offering UPI and card payments to users aged 11+. Our flagship product, FamX, integrates UPI and card payments seamlessly, helping users manage, save, and learn about their finances effortlessly. With over **10 million users**, FamApp is revolutionizing how young Indians transact eliminating the need to carry cash and offering customizable FamX cards with personal doodles for a fun, unique payment experience. Join Our Dynamic Team At Fam, we foster a people-first culture with flexible work schedules, generous leave, comprehensive health benefits, and mental health support. You ll be part of a passionate, talented, and fun team shaping the future of fintech for India s youth.

Senior Product Designer Location: Bengaluru Employment Type: Full-Time About Zolve Welcome to the financial frontier of limitless possibilities welcome to Zolve. We re not just another fintech startup we re building the world s first cross-border neobank that empowers global citizens to access credit and financial services in a new country using their existing credit history from their home country. Whether it s checking accounts, credit cards, remittances, loans, or insurance, Zolve removes financial borders so people can move freely and achieve their dreams anywhere in the world. As we scale into new geographies and launch new product lines, we re looking for a Senior Product Designer to join our mission and help shape the future of global financial experiences. About the Role As a Senior Product Designer at Zolve, you will be responsible for driving design strategy and execution across our digital products. From ideation to launch, you ll create seamless and delightful user experiences for a diverse, global audience. This is a high-impact role that requires strong UX/UI expertise, cross-functional collaboration, and a passion for solving complex problems in the fintech space. Key Responsibilities Design Leadership Own the end-to-end design process from user research, journey mapping, and wireframing to high-fidelity UI and prototyping Establish and maintain a long-term vision for design that aligns with product and business goals User-Centered Design Conduct user research, usability testing, and market analysis to deeply understand customer needs across regions Translate insights into intuitive, elegant, and scalable designs Collaboration & Mentorship Work closely with product managers, developers, and business stakeholders to build and ship impactful products Mentor junior designers and foster a collaborative, creative, and feedback-driven design culture Design Systems & Consistency Build, maintain, and scale robust design systems and style guides to ensure consistent UX/UI across platforms Problem Solving Tackle complex design challenges using a balanced approach of creativity, data, and empathy Iterate quickly based on feedback and changing requirements Who You Are Qualifications Bachelor's degree in Design, HCI, Interaction Design, or related field (Master s degree is a plus) 6 10 years of product design experience, with a strong portfolio demonstrating UX/UI skills Previous experience in fast-paced startups or fintech is a strong advantage Design & Technical Skills Proficient in design and prototyping tools like Figma, Sketch, Adobe XD, or InVision Strong understanding of UX principles, interaction design, and mobile-first design Familiarity with HTML/CSS/JavaScript (optional but a plus) Soft Skills Strong communication and storytelling abilities Excellent organizational and multitasking skills Passionate about design systems, user advocacy, and continuous improvement Shape the future of cross-border banking with a high-impact product Collaborate with talented, passionate, and mission-driven individuals Work on global problems with real human impact Fast-paced, agile, and meritocratic environment Qualification : Bachelor's degree in Design, HCI, Interaction Design, or related field (Masters degree is a plus)

Business Analyst Location: Bengaluru Employment Type: Full-Time About Zolve Welcome to the financial frontier of limitless possibilities welcome to Zolve. We're not just a fintech company we're reimagining global finance. As the world s first cross-border neo-bank, Zolve empowers global citizens, migrants, and nomads to access credit and financial services in their new country based on their home country credit profile. With products like checking accounts, credit cards, loans, remittances, and insurance, Zolve is eliminating borders in banking helping people be financially free and pursue their ambitions wherever they are. As we expand into new geographies and product lines, we re looking for a Business Analyst to help us drive data-backed decisions and create meaningful impact across our business. About the Role As a Business Analyst at Zolve, you ll act as a critical link between business stakeholders and technical teams. Your role will involve analyzing complex data, generating insights, and presenting actionable recommendations that support decision-making across the organization. You ll collaborate cross-functionally with product, growth, engineering, and leadership teams to shape the future of our cross-border financial solutions. Key Responsibilities Data Analysis & Insights Query, manipulate, and analyze large datasets using SQL and Python Identify trends, patterns, and anomalies to uncover business opportunities and risks Deliver actionable insights that influence product, growth, and strategy decisions Data Visualization & Storytelling Translate data into compelling narratives through dashboards, reports, and visualizations Build and maintain dashboards using tools like Tableau, Power BI, Metabase, etc. Stakeholder Collaboration Work closely with business, product, and engineering teams to gather requirements and define analytical solutions Communicate findings clearly and effectively to both technical and non-technical audiences Data Quality & Governance Ensure the accuracy, integrity, and consistency of data through validation and quality checks Partner with data engineering to improve data infrastructure and reporting capabilities Integration & Automation Build and maintain scripts to integrate data between internal systems and third-party platforms Support automation of recurring reporting and analytics processes Qualifications Education & Experience Bachelor's degree in a relevant field (Engineering, Mathematics, Economics, Business, etc.) 3+ years of experience as a Business Analyst, Data Analyst, or in a similar analytical role Technical Skills Strong proficiency in SQL and Python for data extraction and analysis Advanced Excel skills including pivot tables, lookups, and complex formulas Experience with data visualization tools such as Tableau, Power BI, or Metabase Preferred Qualifications Experience in data modeling and database design Exposure to statistical methods and predictive analytics Domain experience in fintech, e-commerce, or healthcare is a plus What You'll Love at Zolve Mission-driven work that makes a global impact Fast-paced, startup environment with real ownership and responsibility Collaborate with smart, ambitious, and kind teammates Opportunity to grow with a rapidly expanding fintech company Qualification : Bachelor's degree in a relevant field (Engineering, Mathematics, Economics, Business, etc)

Collections Executive Location: Bengaluru Employment Type: Full-Time About Zolve Welcome to the financial frontier of limitless possibilities welcome to Zolve. We re not just a fintech; we re architects of a financial revolution that transcends borders. As the world s first cross-border neo-bank, Zolve empowers global citizens, migrants, and nomads to access credit and financial services in new countries using their home country credit scores. Our seamless financial products including checking accounts, credit cards, loans, remittances, and insurance help users achieve financial freedom and pursue their ambitions without geographical limits. As we expand into new geographies, product lines, and customer segments, we re looking for a Collections Executive to join our growing team. Role Overview As a Collections Executive at Zolve, you will play a vital role in recovering overdue payments for US-based credit card accounts. You ll engage directly with customers, apply strong negotiation skills, and ensure compliance with US regulations to resolve delinquent accounts efficiently and empathetically. Key Responsibilities Collections Management Manage a portfolio of delinquent US credit card accounts. Contact customers via phone, email, and other channels to recover overdue payments. Negotiate payment plans or settlements within company guidelines. Account & Data Management Maintain accurate and up-to-date records of collection activities and outcomes. Identify accounts requiring escalation or legal intervention and coordinate with relevant teams. Regulatory Compliance Conduct collection activities in strict accordance with US regulations, including the Fair Debt Collection Practices Act (FDCPA). Handle sensitive customer data responsibly and maintain data protection standards. Customer Service Respond professionally to customer queries and concerns related to their credit card accounts. Educate customers on repayment options and potential consequences of non-payment. Performance & Reporting Meet or exceed monthly collection targets and KPIs. Prepare and submit reports on collection progress, payment trends, and account status. Qualifications Education Bachelor s degree in Finance, Business, or a related field. Experience 3 to 6 years of experience in collections, preferably within consumer credit products such as credit cards, personal loans, education loans, auto loans, or home loans. Proven track record of developing and implementing effective debt recovery strategies to minimize losses. Technical Skills Strong knowledge of various collection techniques and debt recovery best practices. Familiarity with MS Office, data interpretation, and collection databases. Experience with alternate collection channels and tools. Soft Skills Excellent communication and interpersonal skills. Empathy and the ability to engage customers respectfully and professionally. Strong problem-solving and critical-thinking abilities. Be part of a mission-driven company redefining global finance. Work in a fast-growing startup environment with exciting challenges. Collaborate with passionate and diverse teams. Opportunity to make a real impact in a pioneering fintech company. Qualification : Bachelors degree in Finance, Business, or a related field

Associate Product Manager UX Job Type: Full-Time Category: Product Management Location: Bangalore About Bright Bright is a fast-growing consumer fintech company on a mission to help Americans eliminate debt and build brighter financial futures. Using advanced data science and machine learning, Bright offers a powerful mobile platform that automates debt management and financial planning. With features like automated debt paydown, credit score improvement, refinancing, and smart budgeting tools, Bright supports users across credit cards, student loans, and auto loans. Backed by top-tier investors including Sequoia, Falcon Edge, and Hummingbird, Bright has raised over $90M in equity and debt funding. With 300,000+ users and 100,000+ positive reviews, Bright is one of the top emerging fintechs in the U.S. We re building the first global-scale Consumer Tech company from India designed for impact in the U.S. and beyond. About the Role As an Associate Product Manager UX, you will collaborate with Design, Engineering, Business, and Product teams to enhance the user experience across our key products: Bright Debt Manager, Bright Smart Account, and Bright Credit Accounts. Your focus will be on crafting seamless, intuitive, and intelligent user journeys that drive engagement and retention. Key Responsibilities Develop deep user insights through research, data analysis, and interviews. Define user personas and map detailed user journeys across key product touchpoints. Create wireframes and UX flows for onboarding, in-app interactions, notifications, and payment experiences. Collaborate with designers and engineers to translate concepts into high-fidelity UI. Maintain documentation of UX decisions across multiple Bright products and user experiences. Benchmark Bright s UX against leading consumer and fintech platforms. Define and track UX quality metrics to inform business and product decisions. What You ll Bring 2 4 years of experience in B2C Product, UX Design, or User Research roles. Strong understanding of product design principles and user-centered thinking. Proven ability to empathize with users and uncover usability pain points. Solid wireframing and prototyping skills (Figma, Sketch, or similar tools). Ability to work closely with UI designers to bring concepts to life. Bonus: Familiarity with front-end technologies (HTML, CSS, JavaScript frameworks). Experience at a high-growth consumer startup is a plus. What You ll Get The opportunity to join a world-class team building a global fintech brand. A culture that values ownership, inclusion, and innovation. Competitive compensation, including salary and stock options. A high-growth environment where your work directly impacts real users. Join us in building the future of consumer finance smart, data-driven, and user-first.

Associate Credit Operations Job Type: Full-Time Category: Operations Location: Bangalore About Bright Bright is a consumer fintech company dedicated to helping Americans get out of debt using advanced data science and machine learning. Our mobile app integrates all the tools needed for managing and eliminating debt covering credit score building, automated debt paydown plans, financial and budget planning, and loan refinancing across credit cards, student loans, and car loans. With 300,000+ users, 6x growth in the last year, and over 100,000 ratings and reviews, Bright is one of the fastest-growing fintech platforms in the U.S. Supported by top venture capital firms like Sequoia, Falcon Edge, and Hummingbird, Bright has raised over $40 million in funding, including a recent $50M debt financing from Encina Lender Finance. Bright is ranked among the top 8 U.S. fintech companies and is poised to become a top-100 financial institution by leveraging data science and predictive modeling. We are proud to be building the first large-scale consumer tech company from India for global markets. About Our Founders Bright was founded in 2019 by industry veterans from McKinsey s Banking Practice and data scientists from InMobi: Petko Plachkov, Avi Patchava, Varun Modi, Avinash Ramakath, and Jayashree Merwade. Role Overview As an Associate Credit Operations professional, you will play a crucial role in assessing creditworthiness, supporting loan underwriting and approval, and ensuring smooth credit operations. You will work closely with cross-functional teams to monitor credit metrics, facilitate collections, and drive improvements in operational efficiency. Key Responsibilities Conduct thorough creditworthiness assessments following company policies and guidelines. Review customer profiles and credit applications against underwriting standards. Manage loan approval processes and support decision-making with sound judgment. Utilize collection systems to assist in managing delinquent accounts and dues recovery. Monitor and report on credit-related performance metrics regularly. Handle customer conflicts and disputes with a strong customer-centric approach. Investigate customer requests by gathering relevant data and exploring all information sources. Identify opportunities for process improvements to increase efficiency and effectiveness. Collaborate with teams to ensure compliance with credit policies and regulatory requirements. 1-2 years of experience in credit assessment, underwriting, or a related role. Strong understanding of credit product workflows and end-to-end process flows. Familiarity with credit risk assessment principles and banking domain knowledge. Knowledge of the U.S. credit environment and regulatory framework is a plus. Excellent verbal and written communication skills. High analytical and investigative capabilities. Ability to manage credit-related metrics and performance indicators. Strong negotiation, interpersonal skills, and ability to handle conflicts diplomatically. Join a fast-growing fintech startup backed by leading investors. Gain exposure to credit operations and risk management in a global context. Work alongside experienced professionals passionate about transforming consumer finance. Opportunity to grow within a dynamic, collaborative environment.

Job Title: Assistant Manager Process Design Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch innovative financial products. Co-founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform Zeta Tachyon is the industry s first modern, cloud-native, fully API-enabled banking stack. With over 15 million cards issued globally, Zeta Tachyon enables: Seamless, digital-first cardholder experiences Embeddable banking support for partners Hyper-personalized card programs Rapid product launches through web-based configurators Robust compliance and fraud management capabilities Zeta is working with major banks and fintechs globally and has 1,700+ employees, with 70% in R&D. The company raised $280M at a $1.5B valuation in 2021, backed by SoftBank, Mastercard, and other top investors. Role Overview: We are looking for an Assistant Manager Process Design who will drive automation, process transformation, and customer experience optimization. This role involves working closely with Product, Engineering, and Operations teams to build scalable and efficient customer support processes. Key Responsibilities: Identify opportunities for automation and process improvements and create a transformation roadmap. Design intuitive chatbot customer flows to enhance digital experience. Re-engineer existing processes to improve First Time Resolution (FTR) and overall customer satisfaction (CSAT). Set up proactive monitoring for customer journey leakages and coordinate with relevant teams for quick resolution. Establish a robust Voice of Customer (VOC) mechanism using inputs from multiple channels (email, chat, NPS, social media). Define and implement strategic process transformation initiatives to enhance the customer journey. Lead cross-functional efforts with Product, Engineering, and Operations to deliver process excellence. Support recovery work when necessary, ensuring business continuity. Deliver timely status updates to management and project stakeholders. Required Skills & Competencies: 2 4 years of experience in Process Design, Process Excellence, or Operational Transformation. Background in Operational Metrics (CSAT, AHT, FTR, Re-opens, FRT). Strong knowledge of Excel and PowerPoint. Six Sigma certification (preferably Black Belt) and experience with Lean methodologies. Familiarity with AI, automation, and digital tools in customer support. Excellent analytical and critical thinking abilities. Strong decision-making skills in real-time scenarios. Proven ability to work with multiple stakeholders to drive results. Excellent verbal and written communication skills. Qualifications: Bachelor s Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field. Equal Opportunity Employer: Zeta celebrates diversity and is committed to creating an inclusive environment for all. We welcome applicants from all backgrounds, cultures, and communities and believe a diverse workforce is key to our success. Qualification : Bachelors Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field

Job Title: Manager - Data Analytics, Credit Card Portfolios Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company empowering banks and fintechs to build the future of financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform Zeta Tachyon is a cloud-native, fully API-enabled banking stack powering issuance, processing, lending, core banking, fraud & risk, and more. Over 20 million cards have been issued globally through our platform. With 1,700+ employees across the US, EMEA, and Asia and 70%+ in R&D, Zeta is backed by SoftBank, Mastercard, and others, having raised $330M at a $2B valuation in 2025. We work with leading banks and fintechs worldwide to transform multi-million card portfolios. Role Overview: We are looking for a strategic and experienced Manager - Data Analytics to lead business intelligence and enterprise reporting for global fintech portfolios including Credit Cards, Deposits, and other financial products. This role involves managing a team of analysts, leveraging multiple data lakes and warehouses, and building a scalable, comprehensive reporting framework for diverse markets including the US, UK, and India. Key Responsibilities: Enterprise Reporting & Data Architecture: Design and maintain end-to-end reporting across the customer lifecycle: acquisition, activation, usage, delinquency, collections, retention, operations, and support. Deliver accurate analysis of key financial KPIs: revenue, profitability, credit risk, defaults, acquisition cost. Build dashboards, self-service BI tools, and automated pipelines using Apache Superset, Metabase, Tableau. Optimize data storage and reporting for scalability and cost-efficiency. Data Integration & Analytics Execution: Collaborate with vendors and internal engineering to integrate data from credit bureaus, open banking, core banking, card and payment processors, loan origination, CCaaS, and aggregators into a centralized Data Lake. Business Intelligence & Growth: Lead analytics projects to uncover user behavior, optimize acquisition channels, underwriting, and portfolio performance via segmentation, cohort, and funnel analyses. Partner with Product and Marketing teams to evaluate experiments (A/B testing) and guide roadmap decisions. Leadership: Build, mentor, and lead a high-performing team of BI analysts and data visualization experts. Data Governance: Establish and enforce data governance best practices, ensuring compliance and data security. Skills & Experience: Expert in BI tools such as Apache Superset, Metabase, Tableau; strong SQL skills. Familiarity with cloud data platforms like Snowflake, Redshift, BigQuery. Deep knowledge of credit and fintech KPIs: acquisition, credit decisioning, delinquency, repayment, charge-offs, profitability, RoA, CLTV, etc. Proven leadership experience managing analytics teams and scaling reporting infrastructures. Excellent communication skills with the ability to translate complex data into business strategies. Knowledge of data governance, privacy, and security in financial services. Qualifications: 10+ years in Business Intelligence/Analytics with 3+ years in the credit card industry. 3+ years managing teams of analysts or data professionals. Bachelor s degree in Computer Science, Engineering, Statistics, or a related field. Equal Opportunity: Zeta celebrates diversity and is an equal opportunity employer. We are committed to fostering an inclusive environment and encourage candidates from all backgrounds to apply. Qualification : Bachelors degree in Computer Science, Engineering, Statistics, or a related field

Job Title: Assistant Manager Process Design Location: Bangalore, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch modern, cloud-native financial products at speed and scale. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the world s first modern, API-first banking stack supporting issuance, processing, lending, core banking, fraud, risk, and more all under one roof. With over 15 million cards issued on its platform globally, Zeta partners with leading banks and fintechs to deliver digital-first experiences, hyper-personalized programs, and rapid product innovation. We are a global team of 1700+ employees, with more than 70% dedicated to R&D, and are backed by major investors including SoftBank and Mastercard, with a valuation of $1.5 billion. Role Summary Zeta is seeking a driven and analytical Assistant Manager Process Design to spearhead customer journey improvements and process automation. You will be responsible for transforming customer-facing processes to enhance user experience, improve operational efficiency, and contribute to strategic initiatives across Product, Engineering, and Operations teams. Key Responsibilities Process Automation & Transformation: Identify improvement areas, create transformation roadmaps, and implement automation strategies to enhance service delivery. Customer Journey Mapping: Design chatbot flows and other digital experiences to ensure seamless, intuitive customer interactions. Continuous Improvement: Evaluate and re-engineer existing workflows to increase First Time Resolution (FTR), reduce Average Handling Time (AHT), and drive CSAT. Monitoring & Proactive Support: Establish early-warning systems and collaborate cross-functionally to prevent and address service issues. Voice of Customer (VOC): Build robust VOC mechanisms by analyzing feedback from email, chat, NPS, social media, etc., to drive actionable improvements. Strategic Initiatives: Lead cross-functional initiatives with Product, Engineering, and Business Ops to elevate customer experience and operational excellence. Project Reporting: Deliver timely and detailed project updates and reports to stakeholders and leadership. Skills & Competencies Experience in Process Design, Process Excellence, Automation, or Operational Excellence. Prior work with Customer Support teams and KPIs like CSAT, AHT, FTR, Reopens, and First Response Time. Proficiency in Microsoft Excel and PowerPoint for analytics and presentations. Working knowledge of Six Sigma (preferred: Black Belt), Lean methodologies, and digital tools. Familiarity with AI, chatbots, workflow tools, and digital customer experience technologies. Strong analytical thinking, decision-making, and stakeholder management skills. Exceptional communication skills, both verbal and written. Qualifications & Experience Education: BE/B.Tech or Postgraduate/MBA from a recognized institution. Experience: 2 4 years in a relevant role involving process optimization or customer journey transformation. At Zeta, we believe People Must Grow. You ll work with brilliant minds, cutting-edge technologies, and game-changing products. Our culture promotes innovation, continuous learning, and an inclusive workplace where every individual is valued. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees regardless of background, gender, religion, ethnicity, or identity. Qualification : BE/B.Tech or Postgraduate/MBA from a recognized institution.

Job Title: Associate Credit Card Operations Location: Bengaluru, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company transforming how banks and fintechs design and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the industry s first fully cloud-native and API-enabled banking stack. It integrates issuance, processing, lending, fraud & risk, and more into a single-vendor platform. With over 15 million cards issued globally, Zeta enables banks to deliver: Rich, digital-first experiences Hyper-personalized card programs Rapid deployment via web-based product configurators API-based innovation and scalability Intuitive, modern back-office systems Advanced regulatory and compliance tools We re trusted by major banks and fintechs globally and backed by investors like SoftBank and Mastercard, with a $1.5 billion valuation and a team of 1700+ employees, over 70% in R&D. About the Role Zeta is collaborating with HDFC Bank to manage and operate a modern credit card program built on the Zeta Platform. We are seeking dynamic professionals to join our Credit Card Business Operations Unit, supporting critical functions such as onboarding, dispute handling, reconciliation, and end-to-end lifecycle management of credit card customers. This is an exciting opportunity to be part of a growing, innovation-driven team that is reshaping banking operations. Key Responsibilities Operations Oversight: Monitor and resolve onboarding, delivery, and dispatch issues for new credit card customers. Dispute & Fraud Resolution: Handle fraud and dispute cases in compliance with process and regulatory timelines. Reconciliation & Settlement: Manage transaction settlement processes and ensure accurate reconciliation of accounts. Lifecycle Management: Oversee credit card lifecycle processes, including account maintenance, repayment tracking, credit balance refunds, and closures. Stakeholder Coordination: Collaborate with internal and external teams (e.g., product, engineering, bank partner) to resolve operational issues effectively and on time. Skills & Competencies Strong communication and interpersonal skills. Customer-first mindset with a proactive problem-solving approach. High level of accountability and attention to detail. Ability to manage time effectively in a fast-paced and dynamic environment. Qualifications & Experience Education: Graduate degree in any discipline. Experience: 1 5 years of relevant experience in Credit Card Operations, Customer Servicing, or Banking Operations. Prior exposure to onboarding, dispute management, settlements, and lifecycle operations in cards domain is highly preferred. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We encourage individuals from all backgrounds, communities, and identities to apply. Qualification : Graduate degree in any discipline.

Job Title: Technical Support Engineer I / II Location: Bengaluru, India Job Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch cutting-edge financial products. Founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform, Tachyon, is the world s first cloud-native, fully API-enabled processing stack. It brings together issuing, processing, lending, fraud and risk, core banking, and more into a unified offering. With over 20 million cards issued globally and trusted by some of the largest banks and fintechs, Zeta is redefining the banking infrastructure landscape. Backed by SoftBank, Mastercard, and other marquee investors, Zeta is valued at $1.5 billion and employs over 1700 professionals, with more than 70% in R&D. About the Role As a Technical Support Engineer I/II at Zeta, you ll be part of the Banking Technology Support team, responsible for troubleshooting, resolving, and escalating issues related to Zeta Tachyon a platform with 100+ APIs, multiple customer-facing interfaces, and extensive enterprise-grade infrastructure. This role offers the opportunity to work with high-performing engineering and product teams, support enterprise clients, and grow your career in the B2B SaaS + Fintech space. Responsibilities Customer Support: Provide first-level technical support to clients, resolving issues efficiently and maintaining high customer satisfaction. Incident Management: Monitor incoming support tickets, emails, and calls. Prioritize and manage based on urgency and business impact. Troubleshooting: Diagnose basic technical issues with banking systems, apps, or APIs using internal tools and knowledge bases. Documentation: Contribute to knowledge base articles, FAQs, and process documents to enhance self-service and internal efficiency. Escalation Handling: Escalate complex issues to L2/L3 teams with thorough documentation and coordinate for resolution. Collaboration: Work cross-functionally with engineers, business analysts, and system admins to resolve customer concerns. Compliance & Security: Ensure adherence to security, privacy, and regulatory standards when handling sensitive customer data. Required Skills & Competencies Strong problem-solving and debugging abilities. Excellent written and verbal communication skills; able to explain technical concepts to non-technical users. Customer-centric mindset with a focus on delivering prompt, quality service. Comfortable working in fast-paced, multi-tasking environments. Familiarity with: JIRA Postman Kibana, Grafana, Splunk (must-have) Exposure to ticketing systems and knowledge base platforms is a plus. Willingness to learn new tools and technologies in banking and payments. Experience & Qualifications Bachelor's degree in Computer Science, IT, or related engineering fields. 2.6+ years of overall experience in technical support roles within enterprise or banking technologies. At least 1 year of hands-on experience supporting enterprise-grade software products or platforms. Prior experience in the banking/payments/fintech domain is an advantage. Be part of one of the most innovative fintech platforms globally. Opportunity to work closely with industry leaders and high-growth enterprise clients. A culture of growth, learning, and empowerment. Equal Opportunity Employer Zeta is an equal opportunity employer committed to diversity and inclusion. We celebrate differences and are proud of our inclusive culture. Candidates from all backgrounds are encouraged to apply. Qualification : Bachelor's degree in Computer Science, IT, or related engineering fields.

Job Title: Lead UX Designer Location: Bangalore, India Job Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company, co-founded by Bhavin Turakhia and Ramki Gaddipati in 2015, on a mission to reimagine banking from the ground up. Our flagship processing platform, Zeta Tachyon, is the world's first modern, cloud-native, and fully API-enabled stack. It unifies issuance, processing, lending, core banking, fraud & risk management into a single-vendor solution. With 20M+ cards issued globally, we are trusted by leading banks and fintechs across the US, EMEA, and Asia. Backed by SoftBank, Mastercard, and other marquee investors, Zeta is valued at $1.5 billion and employs 1700+ professionals, with over 70% in R&D roles. About the Role Lead UX Designer (Synapse) We are looking for a **Lead Product Designer** to join **Synapse**, our internal innovation team. This is a hands-on role where you ll work closely with our CEO to bring product ideas to life from concept sketches to shipping live user experiences. You ll help shape Zeta s product design language across emerging platforms, leverage AI-powered tools, and take ideas from 0 1 with speed and elegance. Key Responsibilities Collaborate directly with the **CEO** and cross-functional teams to conceptualize and design new product experiences. Drive the end-to-end design process, including **wireframes, mockups, prototypes, and final production assets**. Use tools like **Figma, Cursor, Webflow**, and other **no-code/low-code platforms** to bring designs into functioning components. Experiment with **AI tools** to accelerate design-to-code workflows. Ensure consistency, usability, and aesthetic quality across all user touchpoints. Mentor and inspire other designers while pushing boundaries in product design. What You Bring **5+ years of hands-on product design experience**, preferably in startups or fast-paced environments. Experience working on **0 to 1 product development** from idea to launch. Strong command of **Figma, HTML/CSS**, and a good understanding of frontend development. Passion for clean, intuitive design and user-centered experiences. Experience using (or interest in exploring) **AI, automation, or no-code tools** to create interactive prototypes or live products. Strong visual design skills, with an eye for detail and consistency. Excellent communication and collaboration skills able to work seamlessly with engineers, PMs, and leadership. Interest in the future of AI, creative tools, and product innovation. Direct access to executive leadership and decision-making. Opportunity to shape innovative products that serve millions of users globally. Work in a design-driven, product-first environment where your voice matters. Be part of a culture that believes in People Must Grow with ample room to experiment, learn, and thrive. Equal Opportunity Statement Zeta is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace. We welcome applications from people of all backgrounds and walks of life.

At Jupiter, we understand that money is more than just a subject it s a part of life that evokes emotions. Our mission is to help people improve their relationship with money. As a modern financial services platform, we leverage technology to offer seamless and user-friendly products across banking, loans, and investments. From savings accounts and credit cards to investments and payments, everything is made simple and accessible on Jupiter. We also help users cut through the jargon, offer smart insights based on their spending habits, and provide innovative features to help them make sense of their finances. Our Journey So Far Founded in 2019 by Jitendra Gupta, a visionary entrepreneur best known for Citrus Pay, Jupiter s journey began with a powerful idea: to revolutionize personal finance by providing a customer-centric experience. Our journey kicked off with a waitlist of 100,000 eager users, and in just 10 months, we reached 1 million users. Today, we proudly serve over 2.8 million happy users. Our Insights feature automatically tracks spending, even on external savings accounts. Our Edge CSB Bank RuPay credit card is loved for its transparent design and rewarding experience. Our No-Penalty SIP and Daily SIP at just Rs 10 have been instrumental in scaling our investments business, with over 100,000 users investing to fulfill their financial aspirations. With cutting-edge technology, data analytics, and a diverse team of creative thinkers and industry experts, we continue to build a more accessible, transparent, and inclusive financial ecosystem. Now, we are looking for like-minded individuals to join our growing team. Who We re Looking For We are seeking a Credit Card Acquisition/Sales Manager who has deep expertise in driving credit card sales through digital channels. This high-impact role is an individual contributor position responsible for meeting aggressive sales targets through digital partnerships, assisted digital sales, and direct outreach. The ideal candidate should have proven experience in driving high-volume credit card issuance and a thorough understanding of the credit approval and onboarding process. Roles and Responsibilities Sales Target Ownership: Own and deliver monthly/quarterly credit card sales targets through digital sales channels. High-Quality Acquisitions: Drive quality credit card acquisitions via: Digital Aggregator Partnerships: Collaborate with fintech companies, NBFCs, and aggregators to distribute credit cards. B2B & Corporate Alliances: Lead credit card issuance through employer partnerships and business tie-ups. Assisted Digital Sales Models: Engage potential customers with guided sales processes to improve conversions. Key Metrics Management: Meet and exceed key sales metrics such as new credit card issuance, lead-to-conversion rates, etc. Onboarding and Activation: Work closely with the credit, risk, and operations teams to ensure seamless onboarding and activation. Funnel Optimization: Analyze drop-offs in the digital sales funnel and implement strategies to improve conversion rates. Performance Tracking: Monitor performance data on a daily/weekly basis, identify gaps, and improve sales processes. Compliance Management: Ensure compliance with regulatory guidelines, credit risk policies, and fraud prevention measures. What s Needed for This Role Experience: 7-12 years of experience in credit card sales/acquisition, with a focus on digital sales channels. Sales Performance: Proven ability to hit and exceed aggressive sales targets in a high-volume, digital-first environment. Partnership and Alliances: Experience with digital partnerships, assisted digital sales models, and corporate alliances. Credit and Onboarding Knowledge: Strong understanding of underwriting criteria, digital KYC, and approval workflows. Sales Tools Proficiency: Hands-on experience with CRM systems, lead management tools, and digital sales tracking. Data-Driven Approach: Analytical mindset with a data-driven approach to improving sales efficiency and conversion rates. Independence and Drive: Ability to work independently and drive high-quality acquisitions without direct team management. Why You Should Work With Us Ownership Mentality: We value individuals who behave like owners taking full ownership of their projects and seeing them through to completion. Customer-Centric Problem-Solving: We thrive on tackling meaningful challenges by understanding pain points and creating intuitive, delightful customer experiences. Healthy Conflict & Commitment: We value individuals who engage in healthy conflict and commit fully to decisions once they re made. Relentless Excellence: We continuously set higher standards and are always seeking growth and improvement. If you re driven by continuous learning and want to be part of an environment that challenges you, Jupiter is the place to be.