Billing Associate Jobs in Chennai

41 Jobs Found

4G

Billing Specialist (demo And Charge Entry)

4d Global

1+ Year | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Billing Specialist (Demo and Charge Entry) Location: Chennai Department: Billing Operations Career Band: Professional II Role Overview: The Foundation of Billing Accuracy We are seeking a detail-oriented Billing Specialist to manage the critical front-end of our Revenue Cycle. You will be responsible for the precise entry of Demographics and Charges, ensuring that patient information is verified and billing data is submitted according to strict client protocols. Core Technical Responsibilities Data Management & Entry: Demographics (Demo) Entry: Accurately pull or create patient records using Face Sheets. Verify name, DOB, and contact details to prevent downstream claim rejections. Charge Entry: Translate medical services into billable charges by following specific Client Protocols and guidelines. Document Handling: Access and securely download Super Bills and Face Sheets from client file servers. Verification & Quality Control: Insurance Eligibility: Proactively check and update Eligibility Status to ensure the insurance provider is active before billing. Log Maintenance: Track and maintain status logs to ensure 100% accountability for all files received. Query Resolution: Maintain a real-time query log and ensure all client queries are updated by End of Day (EOD). Requirements & Qualifications Experience: Minimum 1 year of professional experience specifically in Demo and Charge Entry. Education: Graduate in any stream. Typing Proficiency: High speed and accuracy in typing to meet daily volume targets. Attention to Detail: Ability to spot discrepancies between Face Sheets and system data. Reporting Structure: Reports to Team Leader Billing Operations. Qualification : Graduate in any stream

Billing Specialist Billing specialist Demo Entry
FI

Revenue Cycle Billing Specialist

Firstsource

1-3 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. We specialize in helping clients stay ahead through transformative solutions that optimize business processes, driving increased efficiency, deeper insights, and superior outcomes. As trusted brand custodians and long-term partners to over 100 leading global brands, we have a presence in the US, UK, Philippines, and India. Our rightshore delivery model offers end-to-end solutions across industries including Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance. We proudly serve Fortune 500 and FTSE 100 companies. Job Title: Senior Customer Service Associate (Senior CSA) Grade: H1 Job Category: Associate Function/Department: Operations Essential Duties and Responsibilities Claims Filing: File claims using appropriate forms and attachments. Denial Research and Appeals: Investigate account denials and file written appeals when necessary. Insurance Billing: Evaluate information from clients to determine the correct insurance to bill, ensuring necessary attachments or supporting documentation are included with each claim. Account Research: Research account details to gather necessary attachments and documentation for each claim. Claim Integrity: Ensure the accuracy and integrity of each claim filed. Documentation: Record all efforts and actions in the CUBS system and any other required systems. Patient Information Verification: Verify patient details and benefits before submitting claims. Account Appeals: Write appeals for accounts when required. Client Correspondence: Draft clear and professional letters to clients. Additional Duties and Responsibilities Goal Achievement: Meet regular goals and objectives as set by management. Confidentiality: Maintain confidentiality of account and patient information at all times. Compliance: Actively participate in the Corporate Compliance Program and ensure adherence to company policies. Project Assistance: Assist with other ad hoc projects assigned by management. Relationship Management: Maintain effective working relationships with state and federal agencies. Account Resolution: Resolve accounts in a timely manner. Workspace Organization: Maintain a neat, orderly, and efficient work station. Educational and Experience Requirements Minimum Education: High school diploma or equivalent. Experience: 1-3 years of experience in insurance billing is preferred. Insurance Knowledge: Familiarity with various insurance payers is preferred. Technical Skills: Proficiency in PC-based applications with the ability to type 30-40 words per minute. Communication Skills: Strong written and verbal communication skills. Organization and Time Management: Ability to prioritize tasks effectively in a busy environment. Professionalism: Capable of presenting oneself in a courteous and professional manner at all times. Self-Motivation: Ability to stay focused and productive with little or no supervision. Working Conditions Environment: Call center setting. Physical Requirements: Must be able to sit for extended periods of time.

Revenue Revenue cycle Billing Billing cycle Specialist
CO

Network Engineer

Comcast

Fresher | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Summary Responsible for being the escalation point of contact for all high level break/fix and maintenance issues or events for the OC. Provides subject matter expertise for CRAN, CMTS, transport, Video, CDV, HSI and works closely with the engineering teams. Performs a variety of highly complex analytical duties in the planning development, testing and evaluation of Comcast's network. Responds to escalations and resolves issues that arise from hardware and software failures. Manages network tuning, performance and designs strategies and makes recommends to improve network performance. Job Description Core Responsibilities Performs a variety of highly complex analytical duties in the planning, development, testing and evaluation of Comcast's network, including CRAN, CMTS and the IP platform and Video platform. Works closely with engineering and national teams on network operations to ensure proper and efficient operations of the network. Measures volume and performance of the network traffic; identifies utilization and performance issues; designs strategies and recommendations to improve network performance. Provides necessary support for additions and changes. Devises and implements strategies for solving network issues or increasing network performance, including the development and production of network system documentation and instructional and procedural manuals for other employees to utilize in order to resolve problems or make network improvements. Supports all the OC tools and alarms, analyze systems needs and determines priority of devices attached to the network. Ensures the availability of networking services; studies, evaluates, analyzes and monitors the network to determine problem areas and/or areas of concern. Monitors and isolates outages and impairments. Ensures that server databases and other related resources are properly maintained and devises strategies to improve performance of the network. Provides subject matter expertise for all network equipment, technical training and support to other operational groups. Updates code and software to ensure proper system performance. Engineer 2 performing Network Desk duties performs the following: Determines if the network, or a portion of the network, needs to be shut down to resolve complex issues. Provides technical support for the capacity and utilization reporting and tuning across the product lines. Tests, monitors and analyzes the network to isolate outages across all product lines. Performs port turn ups and downs on CRAN aligned to the agreed to demark matrix. Develops changes and improvements in the network including re-routing of traffic. Provisions DWDM and CWDM circuits. Engineer 2 performing Video Desk duties performs the following: Participates in the review of video failures, as appropriate and provides feedback to prevent future occurrences within the established post mortem process. Accountable for video configuration audits and adherence to the golden configuration. Supports national desk for DSG and 2way conduit applications. Supports all channel migration from the headend to the CRAN. Supports all SD and HD channel launches. Uses all available tools to monitor and isolate IP video outages and impairments. Maintains all IP video delivery devices (i.e. RPD's, OM-1000's and NC-1500's). Performs MPEG troubleshooting through a variety of highly complex analytical duties in the testing and evaluation of Comcast's network. Provides operational support for the DAC and DNCS in conjunction with engineering and AVS. Directs Headend Technician(s) in troubleshooting network issues for video, ADS and Switched Digital video. Engineer 2 performing CHSI Desk duties performs the following: Devises modulation changes to the CHSI QAMs. Acts as the SME in isolating problems between the CMTS, transport distribution and subscriber Modem equipment. Ensures the CHSI network is optimally engineered. Analyzes and troubleshoots networks such as: CHSI Infrastructure, CRAN/CMTS and transport. Designs, conducts and interprets database and CHSI configurations. Provides technical support during the deployment of the CHSI product or the installation of additional CMTS's in the market. Engineer 2 performing CDV Desk duties performs the following: Provides technical support during the deployment of the CDV product or the installation of additional soft switches in the market. Monitors and clears all hung COPS processing. Supports the implementation of new capacity associated with the facilities and trunking for PSTN interconnection. Acts as the SME in isolating problems between the switch service provider, transport distribution and subscriber telephony equipment. Provides subject matter expertise for all voice equipment, technical training and support to other operational groups. Ensures the voice network is optimally engineered. Analyzes and troubleshoots networks such as: Voice Infrastructure, CRAN/CMTS and transport. Designs, conducts and interprets database and switch translations. Engineer 2 performing Systems Desk Specific function performs the following: Designs and creates tools that gather and integrate data from disparate systems (such as Comcast billing, ticketing, provisioning and network monitoring systems, among others). Designs, codes, tests, deploys and evaluates highly reliable programs in Perl, C, C++, C#. Designs, codes, tests, deploys and evaluates highly reliable web pages in PHP, ASP, JavaScript, Script etc. Collaborates with Engineering, Excellence in Operations (XOC), Advanced Technical Support and other internal departments to generate data for problem analysis and fix. Writes scripts in SQL, Perl, C++, JavaScript, ASP.Net. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels ar...

Network Engineer Network engineer Full-Time Network Systems Engineer
IP

Investigator Payment Associate

Icon Plc.

Fresher | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

About ICON ICON plc is a global leader in healthcare intelligence and clinical research. We are dedicated to fostering an inclusive environment that encourages innovation and excellence. Our mission is to shape the future of clinical development, and we are looking for talented individuals to help us achieve this goal. Join us in advancing and improving patient outcomes worldwide. The Role As an Investigator Payment Associate (Data Entry & Excel), you will play a vital role in supporting the operational aspects of investigator payments. You will be responsible for ensuring timely and accurate data entry, maintaining high-quality budget records, and tracking key deliverables to meet operational metrics. What You Will Be Doing Budget Data Entry: Provide high-quality, timely data entry support for investigator payment-related activities. Operational Support: Track the completion of tasks and deliverables, ensuring that all required metrics and operational deadlines are met. Collaboration with Departments: Work closely with both intra- and inter-departmental teams to gather information and documents necessary for completing tasks. Self-Training and Development: Demonstrate a proactive approach to learning and development, enhancing your skills to stay aligned with best practices. Liaison and Communication: Support the team by liaising with the Line Manager and/or Lead to assist with department activities and initiatives. What You Will Need Strong experience in data entry and proficiency in Excel for data tracking, reporting, and analysis. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. Strong organizational skills to ensure deadlines are met and tasks are tracked effectively. Good communication and interpersonal skills to collaborate with internal teams and external stakeholders. What ICON Can Offer You ICON offers a competitive salary and benefits package. Beyond this, we provide an environment that rewards high performance and nurtures talent. Some of the benefits include: Annual Leave: Generous annual leave entitlements to promote work-life balance. Health Insurance: Comprehensive health insurance offerings to meet the needs of you and your family. Retirement Planning: Competitive retirement planning options to help you save for the future with confidence. Global Employee Assistance Programme: 24/7 support through LifeWorks, offering access to a global network of professionals to assist with personal and family well-being. Life Assurance: Coverage for peace of mind. Flexible Benefits: Country-specific optional benefits such as childcare vouchers, subsidized gym memberships, and health assessments. Why Join ICON? Be a part of an industry leader in clinical research. Collaborate with professionals who are committed to improving patient lives. Enjoy an inclusive and dynamic work environment that encourages career development.

Investigator Associate Full-Time Investigator Payment Associate Clinical Trials
4G

Billing Specialist Payment Posting

4d Global

1+ Year | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Billing Specialist Payment Posting Location: Chennai Department: Billing Operations Career Band: Professional II Role Overview: Financial Reconciliation & Accuracy We are seeking a meticulous Billing Specialist to join our Payment Posting team. You will be responsible for the final stage of the billing cycle: ensuring that payments from insurance providers and patients are accurately reconciled. Your expertise in EOB review, Adjustment handling, and Denial Identification will be critical in maintaining a healthy accounts receivable. Technical Skills & Core Competencies Payment Processing: Manual & Auto Posting: Proficiency in managing high-volume payment entries, including electronic remittance and paper checks. Financial Formulas: Strong understanding of Co-pays, Co-insurance, and Deductibles. HSA/HRA Payments: Specific experience processing payments for Health Savings Accounts and Health Reimbursement Accounts. EOB & Denial Analysis: Explanation of Benefits (EOB): Ability to interpret complex EOBs to ensure payments are posted to the correct patient accounts. Coding Identification: Expert knowledge of CARC (Claim Adjustment Reason Codes) and RARC (Remittance Advice Remark Codes). Write-offs & Adjustments: Handling complex adjustment scenarios, including secondary insurance offsets like Medicaid. Key Responsibilities Account Reconciliation: Ensure all checks and electronic funds are posted to the correct patient accounts with 100% accuracy. Denial Documentation: Identify and document denial reasons and maintain clear records of insurance correspondence. Secondary Insurance Management: Process adjustments and write-offs specifically when a patient s secondary insurance is involved. Operational Quality: Maintain high standards of data entry speed and accuracy to meet daily financial closing targets. Minimum Requirements Experience: Minimum 1 year of professional experience specifically in Healthcare Payment Posting. Education: Graduate in any stream. Technical Skills: Excellent typing speed and attention to detail. Reporting: Position reports to the Team Leader Billing Operations. Qualification : Graduate in any stream

Billing Specialist Billing specialist Payment specialist Posting
KP

Fundraising & Investment Associate

Kaleidofin Private Limited

2+ Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Fundraising & Investment Associate Experience: 2+ Years Location: Chennai Department: Strategy & Investments Company: Kaleidofin About Kaleidofin Kaleidofin is a leading fintech platform building an inclusive digital ecosystem to provide finance for everyone, everywhere. Our ki credit platform integrates credit health assessments, middleware rails, risk management dashboards, and debt capital structuring to empower financial institutions serving underserved segments such as women entrepreneurs, farmers, and MSMEs across India, Bangladesh, and Kenya. With over 6 million customers impacted and more than $3 billion in debt capital facilitated, Kaleidofin has garnered global investor confidence from entities like the Gates Foundation, Omidyar Network, and Blume Ventures. Recognized by Forbes Asia and the United Nations, and award-winning in RBI and G20 TechSprints, we re committed to making a meaningful financial impact. Role Overview As a Fundraising & Investment Associate, you will be pivotal in driving our capital-raising efforts to support growth and impact. This role demands a mix of strategic insight, financial expertise, and excellent communication skills. You will support equity fundraising, identify grant opportunities, manage investor relations, and develop robust financial models and business plans. Key Responsibilities Support equity fundraising activities targeting institutional and impact investors. Identify and apply for grant funding aligned with Kaleidofin s mission in emerging markets. Build and maintain a pipeline of potential investors and funding partners. Develop detailed financial models, forecasts, and comprehensive business plans. Prepare persuasive investor presentations, pitch decks, and investment memos. Manage due diligence processes and coordinate closely with legal, finance, and compliance teams. Monitor market trends, investor sentiment, and funding benchmarks within fintech and impact investing sectors. Who You Are Master s degree in Finance, Business, Economics, or related discipline. MBA, CA (or CA-in-progress), or CFA Level II (or higher) is a strong advantage. 2 5 years experience in fundraising, investment banking, venture capital, or financial planning. Advanced proficiency in Excel for financial modeling and forecasting. Skilled in PowerPoint and other presentation tools. Excellent written and verbal communication skills. Self-driven, able to work independently and collaboratively in a dynamic, fast-paced environment. Passionate about financial inclusion and emerging markets. The chance to work at the intersection of finance and social impact. Direct collaboration with company co-founders. A mission-driven, collaborative, and entrepreneurial culture. Continuous learning and development opportunities. Competitive compensation with performance-based incentives. Qualification : Masters degree in Finance, Business, Economics, or related discipline

Fundraising Investment Associate Investment associate Full-Time
NO

Associate / Senior Associate Instructional Designer

Novac

2-7 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Associate / Senior Associate Instructional Designer Location: Chennai Experience: 2 7 Years Position Overview: We are looking for a creative and detail-oriented Instructional Designer (Associate/Senior Associate) to join our learning and development team. The ideal candidate will have experience designing and developing engaging, application-based training solutions, including eLearning, instructor-led training (ILT), and blended learning programs. This role involves working closely with Subject Matter Experts (SMEs) to create effective and innovative learning experiences tailored to various industries and audiences. Key Responsibilities: Design and develop web-based training content with a focus on application-oriented learning. Participate in needs assessments, and help create curriculum roadmaps and high-level instructional designs. Collaborate with curriculum teams or work independently to design, develop, and test instructional materials. Review and provide feedback on instructional content developed by peers to ensure high standards. Develop course descriptions, marketing materials, and training-related documentation. Contribute to storyboarding, content authoring, and the development of blended and e-learning solutions. Create bespoke e-learning content tailored to various domains and training needs. Analyze learning objectives and collaborate with SMEs to deliver instructionally sound solutions. Apply instructional design theories and adult learning principles to design effective training materials. Write clear, concise, and engaging content tailored to the target audience. Work with the creative team to conceptualize graphics, images, and animations to support learning. Develop audio/video scripts for high-quality multimedia course assets. Maintain accurate project documentation and organize content within course folders throughout the project lifecycle. Build ILT modules and interactive eLearning using tools like Articulate Storyline, Adobe Captivate, Camtasia, etc. Desired Candidate Profile: Bachelor s or Master s degree in Instructional Design, Education, Communication, or a related field. 2 7 years of hands-on experience in instructional design and eLearning development. Strong understanding of instructional design models (e.g., ADDIE, Bloom s Taxonomy). Proficient in tools such as Storyline, Captivate, Camtasia, and MS Office Suite. Excellent communication, writing, and editing skills with attention to detail. Ability to manage multiple projects and meet tight deadlines. Experience designing content across various domains is a plus. A strong portfolio demonstrating past work in eLearning and instructional design is highly desirable. Qualification : Bachelors or Masters degree in Instructional Design, Education, Communication, or a related field

Associate Senior Senior associate Designer Associate designer
AS

Resource Fulfilment Lead Temenos T&m (global, Commercial Ownership)

Aspire Systems Digital Pvt Ltd

12-15 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: Resource Fulfilment Lead Temenos T&M (Global, Commercial Ownership) Location:Chennai, India Job Type: Full Time Experience: 12 15 years in BFSI IT services with hands-on experience in Temenos skill fulfilment, global talent orchestration, and commercial closure. Job Summary: We are seeking a commercially savvy, Temenos-skilled Resource Fulfilment Lead to manage end-to-end fulfilment of Time & Material (T&M) requirements for global banking clients. This role demands complete ownership from requirement validation to candidate onboarding, rate negotiations, margin protection, and SoW finalization while working closely with Sales, Delivery, Recruitment, and internal CoEs. You will act as a business enabler to ensure fulfilment speed, skill fit, and revenue assurance across global markets. Required Skills & Experience: Extensive knowledge of Temenos implementation roles across functional, technical, and digital tracks. Strong understanding of T&M pricing, rate structures, and margin management. Hands-on experience working with recruitment, sales, and delivery functions in a global context. Experience finalizing and reviewing Statements of Work for resource fulfilment. Exposure to global staffing (e.g., GCC, LATAM, Europe, APAC) and associated visa/work constraints. Strong commercial acumen with revenue accountability mindset. Highly organized, proactive, and driven by fulfilment SLAs and revenue realization. Proficient in staffing CRMs, Excel trackers, and fulfilment dashboards. Ability to multitask and handle high-pressure demands from multiple regions. Education: Bachelor s degree in Business, Engineering, or Human Resources. MBA or certifications in Commercial/Contract Management are a plus. Key Responsibilities: Act as the end-to-end SPOC for all Temenos T&M fulfilment requirements globally. Understand skill needs across Temenos Transact, Infinity, Analytics, Payments, etc. Work with Sales and Delivery to validate roles, rates, location constraints, and onboarding timelines. Partner closely with the Recruitment team to source candidates aligned to skill, geography, and cost. Drive rate negotiations, approve commercials, and protect target margins. Finalize Statements of Work (SoWs) in collaboration with legal, finance, and delivery. Maintain fulfilment dashboards, skill pipeline visibility, and upcoming requirement planning. Understand market trends and advise where to source, how to price, and when to hire. Track fulfilment-to-billing cycle time and reduce revenue leakage. Proactively flag fulfilment risks and propose mitigation options (e.g., vendor support, internal ramp-ups). Coordinate closely with internal CoEs to identify early roll-offs and potential redeployments. Qualification : Bachelors degree in Business, Engineering, or Human Resources

Resource Lead Temenos Global Commercial
AI

Banking Advisory New Associate

Accenture India

0-1 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: New Associate Commercial Real Estate Accounting Reports Skill Requirement: Commercial Banking Commercial Real Estate Accounting Reports Qualifications: Any Graduation Experience: 0 to 1 year About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security solutions. With unmatched experience across 40+ industries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services, powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our team of 699,000 professionals drives innovation and human ingenuity to serve clients in over 120 countries. We embrace change to create value and success for clients, employees, shareholders, partners, and communities. Visit us at www.accenture.com. Job Overview As a New Associate in the Commercial Real Estate Accounting Reports team, you will support clients in addressing quality and productivity challenges, keeping up with customer expectations, and ensuring business sustainability. Our Corporate & Wholesale Banking team facilitates trade finance transactions while ensuring regulatory compliance and risk mitigation. This includes servicing mortgage banks and financial institutions by handling: Interest, principal, and escrow payments Monthly payment statements and collections Record-keeping of payments and balances Managing tax and insurance payments, including escrow and impound funds Fund remittance to note holders and delinquency follow-ups Key Responsibilities Analyze and resolve lower-complexity problems within the assigned scope Collaborate with peers within Accenture and provide updates to supervisors Limited exposure to clients and Accenture management Receive moderate instructions for daily tasks and detailed guidance for new assignments Contribute as an individual team member with a focused area of work Work may require rotational shifts Required Skills & Qualifications Flexibility to work in US shifts Preferably commercial banking experience Strong communication skills Relevant work experience in commercial banking operations Build your career in commercial real estate accounting Work with a dynamic and global organization Gain valuable experience in corporate & wholesale banking If you are looking to grow your career with a world-leading company, this is the opportunity for you! Qualification : Any Graduate

Banking Advisory New Associate Banking associate
PF

Associate Scientist - Chem Analytical

Pfizer

2-4 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Role Title: AT-GTEL, Chennai Line: Scientist (Chem Analytical) Global Job levels Job Family Group: Research and Development Job Family: 093- Chemistry-Analytical Job Category: Research Job Level: R01 - Associate Scientist Job Code: 600061 Management Level: J040 (04B) Why Patients Need You Pfizer s purpose is to deliver breakthroughs that change patients lives. Research and Development is at the heart of fulfilling Pfizer s purpose as we work to translate advanced science and technologies into the therapies and vaccines that matter most. Whether you are in the discovery sciences, ensuring drug safety and efficacy or supporting clinical trials, you will apply cutting edge design and process development capabilities to accelerate and bring the best in class medicines to patients around the world. Accountability: Responsible for Analytical Method development, Method Validation (for E&L workflow support is preferred), Method transfer, Routine analytical and stability study support for API, Intermediates and different DP formulations with the guidance and mentorship by senior chemist or supervisor. What You Will Achieve As a Scientist, you will be at the center of our operations and you ll find that everything we do, every day, is in line with an unwavering commitment to quality. With your deep knowledge in the discipline, you will be an active team member who influences at the project team level. You will perform qualitative and quantitative analyses of organic, inorganic compounds, or biologics to determine chemical and physical properties during chemical syntheses, fermentation or drug product development process. You will be using your scientific judgment to adapt standard methods and techniques by applying prior work experience and consulting others. Your ability to plan will help in preparing short-term work activities on projects. Your creativity in developing novel processes and new ideas will be used frequently. You will undertake mentoring activities to guide your team members. It is your hard work and focus that will help in making Pfizer ready to achieve new milestones and help patients across the globe. Responsibilities: He should adhere both quality and safety compliance according to organizational policies/procedures and regulatory guidelines. Responsible for development analytical methods and analytical method validation by UPLC, HPLC, GC, for API, DP, Intermediate and Raw materials. Working on E&L workflow is preferred. Test According to International Standards: Extractables & Leachables assessments for finished packaging: EMA, US-FDA, USP , , recommendations of PQRI Migrations-/simulated use studies Leachables shelf-life studies (GMP/cGMP studies) Should be conversant with the below analytical Techniques Headspace coupled to gas chromatography with mass spectral detection (HS-GC/MS) Gas chromatography with a mass spectral detection (GC/MS) Liquid chromatography with a diode array detection combined with mass spectral detection (HPLC-UV/MS) Liquid chromatography with multiple order mass spectral detection (LC/MS/MS) Inductively coupled plasma with optical emission detection (ICP-OES) and ICP-MS. UV/VIS Spectrophotometry Wet chemical methods: pH, TOC, conductivity, and others Other experiences: Ensure technical output is compliant with all Global Training Curricula for the instrument operations, material handling and certifications related to, Quality Ops, Manufacturing and EHS. Ensures compliance to local and corporate procedures and ensures all data packages are audit ready and transferable. Coordinate with cross functional teams to ensure timely execution and resolution of all deliverables versus target milestones. Requirements for all Global Job Levels Preferred Qualifications MSc/M Pharm/ Ph.D Preferred years of experience 2 to 4 years of Experience Experience with interdisciplinary drug development teams and industrial experience developing analytical strategies and methods in support of product and process development and to assess the quality and characteristics of biotherapeutics Experience working in a regulated environment, such as Good Laboratory Practices {part of GxP} Effective verbal and written communication skills Relationships: Small Molecule Technology Global Technology & Engineering Global Supply Chain Regulatory Sciences Global EHS Pharmaceutical Sciences Small Molecule Contract Research, Development and Manufacturing Organizations Academic Institutes Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Research and Development #LI-PFE Qualification : MSc/M Pharm/ Ph.D

Associate Scientist Associate scientist Analytical Full-Time
PF

Senior Associate Scientist

Pfizer

3-6 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Department Name AT-GTEL, Chennai Job Title Senior Associate Scientist (Chem Analytical) Global Job levels Job Family Group: Research and Development Job Family: 093- Chemistry-Analytical Job Category: Research Job Level: R02 - Senior Associate Scientist Job Code: 602689 Management Level: J050 Reports to Group Lead Location(s) GTEL, IITM-RP. Job Summary ( Summarize the primary purpose & key accountabilities of the job function.) Responsible for Analytical Method development, Method Validation, Method transfer, Investigation, Regulatory support, Routine analytical and stability study support for API, Intermediates and different DP formulations. Job Responsibilities ( Indicate the primary responsibilities critical to the job function.) ROLE RESPONSIBILITIES Responsible to Perform all activities as per GxP He should adhere both quality and safety compliance according to organizational policies/procedures and regulatory guidance Should be able to perform trouble shooting of analytical challenges which includes method and machine. Responsible for development analytical methods and analytical method validation by UPLC, HPLC, GC, Dissolution for API, DP, Intermediate and Raw materials. Support the analytical activities of lab trial batches, feasibility batches, lab scale batches, stability batches, stability studies as per plan. Perform assessments of existing data packages, feasibilities and concluded remediation. Ensure technical output is compliant with all Global Training Curriculum for the Instrument operations, material handling and Certifications related to Quality Operations, Manufacturing and EHS. Work with the Quality Assurance and other cross functional teams to facilitate the consistent, disciplined execution of the LIR\ER\CAPA quality system ensuring the completeness and comprehensiveness of the assigned task. Ensures Compliances to local and corporate procedures and ensures all data packages are audit ready and transferable. Coordinate with cross functional teams to ensure timely execution and resolution of all Deliverable versus target milestones Qualifications/Skills: Education - Experience - Additional Requirements ( Indicate qualifications and skills that are necessary for performance of responsibilities including: education, relevant experience, licenses, certifications, and other job-related technical and managerial skills.) Requirements for all Global Job Levels PREFERRED QUALIFICATIONS M.Sc. in Chemistry/M.Pharm PREFERRED YEARS OF EXPERIENCE 3 to 6 years of Experience TYPE OF EXPERIENCE Experience in Analytical Research and Development, possesses knowledge of oral solid dosage forms, liquids, semisolids, and API. Understand regulatory expectations and possess exceptional expertise in data interpretation and scientific outputs. Hands on experience in handling HPLC, Dissolution, UV, GC and Wet Chemistry. Organizational Relationships: (Provide the primary groups or key role(s) that this role will interact with as a regular part of the job responsibilities. Include any external interactions as appropriate.) Small Molecule Technology Global Technology & Engineering Launch Excellence Pfizer Manufacturing Sites External Supply Global Supply Chain Regulatory Sciences Global EHS Procurement Pharmaceutical Sciences Small Molecule Contract Research, Development and Manufacturing Organizations Academic Institutes Not Applicable. Supervision Not Applicable. Work Location Assignment:On Premise Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Research and Development #LI-PFE Qualification : M.Sc. in Chemistry/M.Pharm

Senior Associate Senior associate Scientist Senior Scientist
IP

Payroll Associate

Icon Plc.

1-3 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Role Overview ICON is seeking an ambitious and hardworking Payroll Associate to assist in the global payroll cycle. In this role, you will ensure the accurate processing and delivery of payroll for employees, working cross-functionally with both external payroll providers and internal departments such as HR and Finance. Key Responsibilities Payroll Inputs: Finalize payroll inputs and provide them to third-party payroll vendors accurately. Collaboration: Act as a liaison with external payroll providers and internal teams (HR, Finance) to ensure payroll is processed seamlessly. Internal Controls: Ensure monthly payroll changes are captured and processed, with discrepancies discussed and resolved. Bank Payments: Upload electronic files and input manual payments to the bank. Payroll Queries: Manage the Payroll mailbox to ensure timely responses to queries. Tax and Compliance: Ensure that monthly and annual tax, pension, and compliance requirements are followed. Auditor Collaboration: Work with internal and external auditors to provide required reports. Process Improvement: Collaborate with the payroll team to improve efficiency and maintain SOX compliance. Special Projects: Participate in special projects throughout the year, contributing to process and system improvements. Qualifications & Skills Experience: 1 to 3 years of experience in EMEA payroll processes and working with payroll vendors (preferred but not essential). Work Environment: Proven experience in a dynamic environment, with a strong ability to manage a high volume of transactions. Communication Skills: Excellent verbal, written, and interpersonal skills, with a focus on customer service. Attention to Detail: High attention to detail, numerical accuracy, and strong analytical skills. Time Management: Ability to work to strict deadlines and manage multiple tasks simultaneously. Teamwork: A strong team player with a collaborative mindset. Technical Skills: Proficient in Microsoft Office, especially Excel. Organizational Skills: Strong organizational and time management skills, with the ability to work independently when needed. Benefits of Working at ICON At ICON, we believe in rewarding high performance and nurturing talent. In addition to competitive salary packages, we offer: Annual Bonuses: Reflecting the achievement of performance goals. Health Benefits: Comprehensive health-related benefits for you and your family. Retirement Plans: Competitive retirement offerings, including life assurance. Supportive Environment: An environment where you are encouraged to fulfill your purpose and drive lasting change. Qualification : 1 to 3 years of experience of EMEA Payroll processes and working with payroll vendors (preferable but not essential)

Payroll Associate Payroll associate Full-Time Payroll Processing
ZR

Junior Accountant

Zifo Rnd Solutions

Fresher | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Junior Accountant Location: Chennai Organization: Zifo Job Description As a Junior Accountant, you will manage Accounts Payable processes, handle vendor payments, perform data entry in AP systems/Tally, and ensure compliance with TDS and other statutory requirements. This role is ideal for freshers eager to build a strong foundation in accounting within a global R&D services company. Key Responsibilities Manage and process all vendor bills and supplier invoices related to Accounts Payable Review and approve employee claims Issue, monitor, and manage purchase orders (POs) Update exchange rates in invoicing systems Assist in monthly book closures and account reviews Support statutory compliance activities including TDS, EPF, and GST filings Coordinate with auditors, banks, and external stakeholders for documentation Prepare MIS reports on open purchase orders and accounts payable Required Skills Good written and verbal communication skills Ability to work effectively in a team environment Working knowledge of Tally accounting software Basic Microsoft Excel skills including formulas (IF, SUMIF, VLOOKUP), pivot tables, and charts Solid understanding of accounting standards (cash/accrual basis) Education and Experience Bachelor s or Master s degree in Commerce (B.Com / M.Com) Freshers are welcome to apply Must be based in Chennai; this is a 100% on-site role About Zifo Zifo is a global R&D solutions provider serving the Pharma, Biotech, Manufacturing, Medical Devices, Specialty Chemicals, Oil & Gas, and other research-based sectors. Our expertise enables us to partner with leading biopharma companies worldwide. At Zifo, curiosity, science, and teamwork drive our culture. We value every individual s contribution and foster an environment where learning and collaboration thrive. Benefits Competitive compensation Earned leaves, paternity/maternity leaves Gratuity and health insurance covering spouse and children Equal opportunity employer committed to diversity and inclusion Kickstart your finance career with Zifo. Apply now and be part of a dynamic global team! Qualification : Bachelors or Masters degree in Commerce (B.Com / M.Com)

Junior Accountant Junior Accountant Full-Time Accounting Assistant
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Associate Manager Software Engineering

Dxc Technology

6-8 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Senior Software Developer - CCM About the Role: We are seeking a highly motivated and experienced Senior Software Developer specializing in Customer Communication Management (CCM) to join our team. The ideal candidate will possess a strong background in software development and project execution, coupled with deep expertise in CCM tools, particularly CSF Designer. This role requires a self-starter who can contribute individually while also collaborating effectively within a team environment. The successful candidate will be comfortable working in a global setting and available to overlap with onshore teams during EST business hours (1:00 PM to 10:30 PM IST). Responsibilities: Lead and contribute to the full software development lifecycle (SDLC), from requirements gathering and system analysis to design, coding, testing, debugging, documentation, and implementation. Execute migrations from CSF MVS (mainframe) to CSF Designer in a Windows environment. Demonstrate proficiency with HPX Live, CSF Designer (v14.0 and v16.0), CSF Classic (v4.6), and Mainframes zOS, utilizing tools such as Endeavor and File Manager. Integrate systems with document composition tools, including DOC1, CSF legacy, CSF Designer, and HP/OpenText Exstream. Collaborate effectively with cross-cultural and multi-lingual teams. Contribute as an individual contributor and actively participate in team projects. Maintain availability to overlap with onshore teams during EST business hours (1:00 PM to 10:30 PM IST). Qualifications: Minimum of 6-8 years of experience in software development and project execution. Extensive experience with CCM tools, particularly CSF Designer. Proven experience migrating from CSF MVS (mainframe) to CSF Designer on Windows. Strong working knowledge of HPX Live, CSF Designer (v14.0 and v16.0), CSF Classic (v4.6), Mainframes zOS, Endeavor, and File Manager. Experience integrating systems with document composition tools (DOC1, CSF legacy, CSF Designer, HP/OpenText Exstream). Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work effectively in a team environment and independently. Experience working in cross-cultural and multi-lingual settings. Willingness to work during overlapping hours with EST business hours (1:00 PM to 10:30 PM IST).

Associate Manager Associate manager Software Associate software
II

Process Associate- Finance And Administration Delivery

Ibm India

0-1 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Introduction The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few. Your Role and Responsibilities As Delivery Practitioner, you are responsible for transaction processing in Accounts Payable and Accounts Receivable. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there s no limit to what you can accomplish here. Responsibilities Co-ordinate all accounting activities associated with the General Ledger particularly fixed assets, inter-company, inventory, cash and bank, indirect tax and accruals. Identify risks or opportunities to revenues, cost and profitability and propose appropriate actions. Ensure client Service Level Agreements (SLA) and timelines are met. Required Technical and Professional Expertise Minimum 0-1 year work experience in Finance and Accounting Ability to manage order fulfilment, Collecting and applying Cash payments Experience to identify duplicate records in the Vendor Invoice receipt, verify and process the invoice accurately and in timely manner Knowledge to match Invoices and identify errors and resolve exceptions, prioritize invoices and reduce aging of invoice Be part of a team that are Compliant to SOX e.g. documents to be posted after due Approval Experience in handling manual and automatic payment requests along with verification and payment run proposal Solid understanding of Process Travel and Expense (T/E) claims and payments, duplicate payment resolution, recovery and vendor statement reconciliations Ability to handle queries through calls and Email follow-ups Working knowledge of basic accounting and various accounting principles. Ability to detect duplicate and or error records and take appropriate actions Proficient in expense management Preferred Technical and Professional Expertise Proficient in Microsoft Office applications and familiar with Accounting terminologies Experience in handling queries via calls and emails is highly desired Comprehend and process data, handle order fulfilment, collect and apply cash payments Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Maintain technical knowledge by attending educational workshops, reviewing publications We wish you great success in your career and encourage you to bring your best self to work with IBM. Qualification : Minimum 0-1 year work experience in Finance and Accounting

Process Associate Process associate Finance Finance associate
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Associate Manager Software Engineering

Dxc Technology

6-8 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Summary: We are looking for a highly skilled and experienced Software Developer with expertise in Customer Communication Management (CCM) tools and migration from CSF MVS (mainframe) to CSF Designer in Windows environments. The ideal candidate should have a strong background in software development and project execution, with experience in integrating document composition tools and working in cross-cultural, multi-lingual teams. Key Responsibilities: Lead and contribute to the end-to-end development of software products, from requirement analysis and system study to design, coding, testing, debugging, documentation, and implementation. Work with CCM tools including CSF Designer, HPX Live, CSF Designer V14.0/V16.0, CSF Classic, and mainframe zOS tools. Migrate projects from CSF MVS (mainframe) to CSF Designer in Windows environments. Integrate systems with document composition tools like DOC1, CSF legacy, CSF Designer, and HP/Opentext Exstream. Collaborate effectively in a cross-cultural and multi-lingual environment. Contribute as an individual contributor while also being a valuable team player. Provide overlap support with onshore teams in EST timing. Qualifications: 6-8 years of experience in Software Development and Project Execution. Strong experience with CCM tools, including CSF Designer and related versions. Proven experience with mainframe zOS and migration from CSF MVS to CSF Designer in a Windows environment. Expertise in integrating systems with document composition tools like DOC1, CSF legacy, and HP/Opentext Exstream. Experience working under cross-cultural, multi-lingual environments. Strong problem-solving skills and attention to detail. Excellent communication skills and ability to work in a collaborative team environment. Ability to manage time effectively and meet project deadlines. Preferred Skills: Familiarity with Endeavor and File Manager tools. Experience with Agile development methodologies. Benefits: Competitive salary and performance-based incentives Health and wellness benefits Opportunities for professional growth and development

Associate Manager Associate manager Software Associate software
QW

Medical Coder Multispecialty Denials (radiology & Pathology)

Q Way Technologies

1+ Year | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Medical Coder Multispecialty Denials (Radiology & Pathology) Location: Chennai Experience: Minimum 1 Year Department: Revenue Cycle Management (RCM) Employment Type: Full-time About the Role We are looking for a detail-oriented and experienced Medical Coder specializing in Radiology and Pathology denials management to join our growing Revenue Cycle Management (RCM) team. In this role, you will be responsible for identifying root causes of coding-related denials, reworking claims, and submitting appeals in alignment with payer guidelines. You will work closely with AR, billing, and compliance teams to drive timely resolution of denied claims. Key Responsibilities Review and analyze denied claims specifically in Radiology and Pathology specialties. Identify denial trends related to coding and take corrective actions. Apply accurate CPT, ICD-10, and HCPCS codes based on clinical documentation. Draft and submit coding appeals with appropriate justifications, coding references, and documentation. Collaborate with AR and billing teams to resolve complex denials and ensure clean claim submission. Adhere to payer-specific guidelines, LCDs/NCDs, and industry-standard coding protocols. Maintain coding accuracy, compliance, and productivity benchmarks as per company standards. Required Skills & Qualifications Minimum 1 year of hands-on experience in medical coding, specifically in Radiology and Pathology denials. Solid understanding of US Healthcare RCM processes, denial workflows, and appeal procedures. Strong command of CPT, ICD-10, and HCPCS coding systems. Experience with medical coding tools such as EncoderPro, Optum360, or similar platforms. Familiarity with payer-specific guidelines, including Medicare LCD/NCD policies. Excellent analytical and problem-solving skills. Effective written and verbal communication skills to support appeal writing and inter-team collaboration. Preferred Qualifications Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification is an added advantage. Experience working in an RCM/BPO/KPO environment is preferred. Exposure to additional specialties or multispecialty coding is a plus. Competitive salary and performance-based incentives Training and development programs for career growth A collaborative and supportive work environment Exposure to a wide range of specialties and payer systems

Medical Coder Medical coder Denials Coder Radiology
QW

Medical Coder Multispecialty Denials (e/m)

Q Way Technologies

1+ Year | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Medical Coder Multispecialty Denials (E/M) Location: Chennai Experience: Minimum 1 Year Department: Revenue Cycle Management (RCM) Employment Type: Full-time Job Summary We are seeking a detail-oriented and experienced Medical Coder specializing in Evaluation and Management (E/M) services to support our multispecialty denial management operations. The ideal candidate will be responsible for analyzing denied claims, identifying coding or documentation issues, and executing effective appeal strategies to maximize reimbursement in line with payer-specific guidelines and compliance standards. Key Responsibilities Review and resolve denied claims related to E/M services across multiple specialties. Analyze clinical documentation and assign accurate CPT, ICD-10, and HCPCS codes. Investigate reasons for denials such as incorrect levels of service, insufficient documentation, or bundling edits. Prepare and submit well-documented appeals based on payer-specific rules and coding guidelines. Collaborate with Accounts Receivable (AR) and billing teams to ensure timely resolution of denials. Ensure adherence to CMS, Medicare, commercial payer, and internal compliance policies. Consistently meet or exceed quality and productivity benchmarks set by the organization. Required Skills & Qualifications Minimum 1 year of experience in E/M coding and denial management. In-depth knowledge of 2021+ E/M coding guidelines and documentation requirements. Experience handling denials in multispecialty environments (e.g., Internal Medicine, Pediatrics, Cardiology, etc.). Familiarity with coding tools (e.g., EncoderPro, 3M, Optum360) and EMR/EHR systems. Strong understanding of payer-specific rules, including Medicare and commercial insurers. Excellent attention to detail, communication, and analytical thinking. Ability to work independently as well as in a team-oriented environment. Preferred Qualifications Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification (preferred). Previous experience in a US Healthcare RCM setting, especially with denials and appeals workflows. Competitive compensation and incentive structure Career growth opportunities in a high-impact RCM environment Ongoing training and support for certifications and coding updates Collaborative and inclusive work culture

Medical Coder Medical coder E Full-Time
EC

AR Analyst / Senior AR Analyst

E Care India

1-5 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Title: AR Analyst / Senior AR Analyst Experience Required: 1 5 Years Job Category: Billing Operations Job Location: Chennai Eligibility: Graduates from any stream About the Role: We are seeking a detail-oriented and self-motivated AR Analyst / Senior AR Analyst to join our Billing Operations team. The ideal candidate will have a strong understanding of provider billing, denial management, and Accounts Receivable (AR) processes, along with solid analytical and communication skills. Key Responsibilities: Manage accounts receivable follow-up for assigned payors effectively and independently. Analyze denials and take timely and appropriate action to resolve them. Work on correspondence, rejections, and appeal processes as needed. Apply knowledge of CPT, ICD, and Modifiers in analyzing and processing claims. Think analytically and use logical reasoning to troubleshoot AR issues. Ensure HIPAA compliance and maintain confidentiality of patient data. Collaborate with team members and contribute to achieving departmental goals. Required Skills: 1 5 years of experience in Accounts Receivable (AR) analysis within the provider billing domain. Strong verbal and written communication skills. Good interpersonal and team collaboration abilities. Proficiency in MS Office, especially Excel. Fast and accurate typing skills. Good computer literacy and system navigation skills. Preferred Qualifications: Exposure to correspondence and rejections is a plus. Understanding of modifiers, CPT, and ICD coding is essential. Qualification : Graduates from any stream

Ar Analyst Ar analyst Senior Senior ar
II

Process Delivery Specialist-lead To Cash

Ibm India

3-6 Years | Not Disclosed | Chennai, Tamil Nadu, India | Full-time

Job Overview As a Senior Process Analyst Order to Cash (O2C) at IBM Consulting, you will be responsible for managing accounts receivable processes such as posting and balancing daily cash applications, preparing journal entries, filing records, and performing general account reconciliations. This role offers the opportunity to work in a collaborative and dynamic environment, driving digital transformation using agile methodologies and AI-powered workflows. You'll work closely with clients across industries to enhance their hybrid cloud and AI journey. Key Responsibilities Receivables Management: Process and analyze accounts receivable, investigate entries, and handle audit preparation work. Cash Applications: Manage and balance daily cash applications, ensure proper allocation, and investigate unapplied payments. Direct Debit Operations: Handle Direct Debit runs, process rejections, and update Oracle systems as needed. Customer Interactions: Provide information regarding customer payments, refunds, and other accounts receivable questions. Adhere to SLAs: Ensure that all tasks are completed within the client-defined Service Level Agreements (SLAs) and timelines. Reporting & Analysis: Utilize reports to analyze account information, monitor customer account statuses, and improve cash application automation. Minimum Qualifications Education: Bachelor's Degree in Commerce, Accounting, or a related field. Experience: 3-6 years of experience in Order to Cash (O2C), with a solid understanding of accounting principles and accounts receivable processes. Hands-on experience in increasing cash application automation and reducing complexities across accounts. Proven experience in monitoring customer account statuses and cash application performance. Experience in collaborating with customers, sales teams, and finance functions to improve processes. Preferred Qualifications Education: Master's Degree in a relevant field. Experience: Proficiency in ERP Software: Experience using ERP systems (e.g., Oracle, SAP) as an end-user. Strong proficiency in MS Office applications for reporting and analysis. Ability to work under tight timelines and participate in change management initiatives. A team player who engages in team meetings and contributes to achieving business goals. Actively seeks opportunities for personal growth through educational workshops and publications. Why IBM Consulting? IBM Consulting offers a collaborative and innovative environment where curiosity and constant learning are encouraged. As a Senior Process Analyst, you will have the opportunity to work with leading visionaries in the industry, leveraging IBM's extensive technology platforms and strategic partner ecosystem. You will contribute to the hybrid cloud and AI transformation for top global companies and work on impactful, cutting-edge projects that accelerate meaningful change. Skills & Experience Technical Skills: Expertise in accounting and Order to Cash (O2C) processes. Strong problem-solving and analytical skills, with experience in automation and cash application processes. Ability to navigate ERP systems (Oracle, SAP) and MS Office tools for reporting. Communication & Collaboration: Excellent communication skills for interacting with clients and cross-functional teams. Experience working under pressure to meet business objectives and deadlines. This Role Offers The chance to work in a client-facing role that directly impacts digital transformation. The opportunity to drive process improvement and automation in the Order to Cash cycle. A supportive mentorship environment that encourages continuous learning and personal growth.

Process Delivery Specialist Process specialist Lead

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