Billing Management Jobs in Bengaluru

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Operations Manager Category: Management Type: Full-Time Location: Bangalore Job Overview We are seeking an experienced Operations Manager to oversee end-to-end US Healthcare Revenue Cycle Management (RCM). This role requires a track record in physician/hospital billing and expertise in process transitions. Key Responsibilities Operations: Manage AR/Denials, Charge Entry, and Credentialing. Transitions: Lead projects and develop Standard Operating Procedures (SOPs). Reporting: Utilize Excel and PowerPoint for performance tracking. Leadership: Manage recruitment, training, and team culture. Requirements Experience: 6+ years in US Healthcare leadership. Education: Graduate or Postgraduate degree. Tech Skills: Proficiency in RCM clearinghouse platforms and reporting tools. Qualification : Graduate or Postgraduate degree

Senior AR Associate Category: Executive | Type: Full-Time | Location: Bangalore Job Overview We are seeking a Senior AR Associate with strong expertise in Accounts Receivable (AR) and denial management. The ideal candidate will handle complex AR scenarios, ensure timely resolution of claims, and maintain high-quality standards while working closely with clients and insurance companies. Key Responsibilities Claims Resolution: Contact insurance companies to clarify denials, underpayments, and other claim-related issues. AR Management: Manage multiple denials, appeals, AR follow-ups, and refiling to ensure timely resolution. Performance Standards: Consistently meet high quality and productivity standards. Client Relations: Understand client requirements and absorb client-specific business rules and medical billing cycles. Communication: Maintain strong communication skills with a neutral accent for professional interactions. Collaboration: Work from the office and collaborate effectively with cross-functional teams. Skills & Competencies Expertise: Thorough knowledge of AR cycles, denial management, and appeals. Analytical Thinking: Strong problem-solving skills and high attention to detail. Adaptability: Ability to adapt to client-specific processes and maintain a proactive work approach. Communication: Excellent verbal and written communication skills.

QS Engineer (Quantity Surveyor) Education: Diploma, BE or BTech in Civil Engineering Experience: 4 8 years (Diploma holders: 8 10 years) Location: Bangalore Job Overview We are seeking a skilled Quantity Surveyor (QS Engineer) to join our team and oversee the measurement, valuation, and financial management of construction works. The QS Engineer will be responsible for preparing and verifying quantities, cost analyses, and progress reports, while ensuring adherence to project timelines, budgets, and quality standards. The role also involves preparing and maintaining QS documentation in line with ISO standards. Key Responsibilities BOQ Preparation: Prepare and revise Bills of Quantities (BOQ) based on project specifications and requirements. Documentation Management: Ensure all QS-related documents are maintained in accordance with ISO standards, ensuring consistency and accuracy. Cash Flow Management: Prepare cash flow forecasts to ensure financial control over project expenses and ensure that costs are tracked appropriately. Quantity Measurement: Take quantities as per GFC (Good For Construction) drawings and perform measurements for ongoing construction activities. Site Coordination: Organize and prepare site meeting agendas, record Minutes of Meeting (MOM), and track follow-ups on pending actions. Monthly QS Data: Prepare and submit monthly QS data for tracking project progress and cost performance. Material Reconciliation: Prepare and manage material reconciliation reports, ensuring that materials on-site match with consumption and procurement. Labour Billing: Verify and prepare labour bills based on work completed, ensuring accurate tracking of costs. Progress Reports: Prepare and present monthly progress reports, highlighting any discrepancies or issues related to cost or timelines. Work Orders & Rate Analysis: Prepare work orders for sub-contractors and conduct detailed rate analysis for various construction activities. Cost Impact & Value Engineering: Assess cost impacts and implement value engineering strategies to optimize cost efficiency without compromising quality. Plant Cost Reconciliation: Prepare batching plant cost impacts and reconcile material usage to ensure that all costs are captured accurately. Required Skills & Qualifications Educational Qualification: Diploma in Civil Engineering with 8 10 years of experience OR BE/BTech in Civil Engineering with 4 8 years of experience. Project Experience: Minimum 2.5 years of site experience. At least 1 project experience in high-rise residential towers. Experience with high-rise, low-rise, and villa projects. Technical Skills: Proficiency in AutoCAD and MS Office for documentation and analysis. Strong knowledge of IS codes and Quantity Surveying (QS) practices. Experience with billing software (ERP/SAP or equivalent) for managing financial data and reports. Core Competencies: Excellent analytical and organizational skills to handle complex QS tasks. Strong communication skills for coordination with various project stakeholders. Ability to work under pressure and meet project deadlines. Qualification : Diploma, BE or BTech in Civil Engineering

Finance Executive Location: Bengaluru Employment Type: Full-time About Us Exotel is one of Asia's largest customer communication platforms. Our mission is to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected more than 320 million people. We work with innovative companies like Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, and GoJek, as well as top banks across the country. Join us in transforming how companies manage and engage with customers. What We Look For We are looking for a Finance Executive with a strong background in revenue accounting, invoicing, contract validation, and ERP systems. If you have experience in contract management and a strong understanding of sales CRM, we would love to hear from you. Ideal Candidate Education: B.Com or MBA in Finance Experience: 2-4 years in revenue/invoicing accounting, contract validation, and financial operations. Skills: Proficiency with Sales CRM and ERP systems Strong academic foundation in finance or accounting Detail-oriented with strong analytical skills Ability to work under pressure with tight deadlines Strong communication skills for regular business interaction What You Will Do As a Finance Executive, you will be responsible for ensuring that all contracts, bill plans, and customer creation activities are validated and accurate. Your work will directly impact the financial integrity of the organization. Key responsibilities include: Contract Validation: Ensure that all customer records in the system have valid contracts and the most up-to-date billing plans. Confirm contract terms align with billing plans for each customer. Bill Plan Validation: Ensure bill plans are validated in the CRM before customer approval and billing processing. Customer Creation: Approve new customer accounts after confirming all contract and billing information is valid. Credit Approval: Verify the requirements for credit approval and approve changes as necessary, based on contract validation and internal checks. Changes to Bill Plans: Approve any changes to customer billing plans after ensuring the correct contract and customer validation. Internal Controls: Ensure strong internal controls (IFC) are followed for financial operations, and ensure compliance with company standards. Collaboration: Work closely with the business team to resolve any issues, escalations, or discrepancies related to billing and contracts. Establish and maintain a regular cadence with the business teams to ensure smooth operations. Innovative Work Environment: You ll be part of a fast-growing company working with some of the largest names in the industry, building next-gen customer communication tools. Career Growth: At Exotel, we believe in investing in your personal and professional growth with opportunities for career development and skill enhancement. Dynamic Culture: We are a collaborative and inclusive team that encourages innovation, transparency, and ownership. If you're excited to be part of a dynamic, fast-growing team at Exotel and you have the right experience and skills for the role, apply now! We look forward to having you on our team. Qualification : B.Com or MBA in Finance

Job Title: Business Analyst Granite Location: Bengaluru Company: Altisource About Altisource At Altisource, we thrive in a fast-paced, collaborative environment where innovation meets impact. If you're a self-motivated, quick learner who enjoys working both independently and in teams and you're passionate about data, automation, and creating business value we d love to meet you! We re currently seeking a Business Analyst to join our Granite team, focusing on data analysis, configuration, and financial operations. This is an exciting opportunity to contribute to a growing, stable organization and build a meaningful career. Key Responsibilities Data Analysis & Reporting Execute complex data queries and generate reports using SQL. Analyze operational and financial data to support business strategy. Create insights using Excel, Power Query, and other reporting tools. Billing & Financial Operations Manage invoicing, billing, and reconciliation in coordination with the Accounting team. Maintain accurate financial records and ensure compliance with internal processes. Apply basic accounting principles in financial workflows. Documentation & Process Management Create and maintain business documentation, process manuals, and reports. Edit and format PDFs to align with company standards. Organize operational data and financial records for easy access. Client Engagement & Onboarding Work directly with clients to gather business requirements. Support onboarding and ensure a smooth integration process. Translate client needs into functional product workflows and features. Automation & Efficiency Develop automation tools using VBA, Power Query, and other platforms. Continuously seek ways to streamline processes and improve productivity. Cross-Functional Collaboration Partner with technology and business teams to deliver solutions. Communicate effectively with stakeholders, including senior leadership. Design process flows (Visio) and prepare executive presentations (PowerPoint). Qualifications Bachelor s degree in Business Administration, Engineering, Computer Science, Finance, Accounting, or a related field. 3+ years of experience in business analysis, product management, or operations. Hands-on experience managing IT projects and system integrations. Proficient in SQL, Excel, Word, Visio, and PowerPoint. Knowledge of financial systems, databases, and BI tools. Preferred Skills Strategic thinker with strong problem-solving skills. Excellent communication and stakeholder management abilities. Strong documentation and organizational skills. Experience with SaaS platforms and financial data handling is a plus. Join us and be part of a team that values innovation, integrity, and impact. Qualification : Bachelors degree in Business Administration, Engineering, Computer Science, Finance, Accounting, or a related field

Position: Salesforce Developer (CPQ, Service Cloud, Billing) Location: Remote/Hybrid | Bengaluru, IND We're looking for a highly skilled Salesforce Developer with specialized expertise in Salesforce CPQ, Service Cloud, and Billing. If you have a strong background in developing and customizing Salesforce solutions that enhance sales, service, and billing processes, you'll be instrumental in designing and implementing complex, tailored solutions to meet our business needs. What You'll Do: CPQ Development: Customize and enhance Salesforce CPQ applications, including product configuration, pricing rules, quote templates, and approval processes. Service Cloud Development: Implement and customize Salesforce Service Cloud to optimize customer service operations, covering case management, service processes, and SLAs. Billing Implementation: Develop and integrate Salesforce Billing solutions, ensuring seamless end-to-end billing processes like invoicing, payment processing, and revenue recognition. System Integration: Integrate Salesforce CPQ, Service Cloud, and Billing with internal and third-party systems using REST/SOAP APIs, middleware, and custom integrations. Customization & Data Management: Design and implement custom objects, workflows, validation rules, and other Salesforce features. Ensure data integrity across all Salesforce clouds and connected systems, handling data migrations and quality controls. Quality Assurance: Conduct unit testing, integration testing, and debugging to ensure the stability and performance of Salesforce customizations and integrations. Documentation: Create and maintain comprehensive technical documentation, including system architecture and design specifications. Collaboration: Work closely with business analysts, project managers, and stakeholders to translate business requirements into effective technical solutions. Continuous Improvement: Stay current with Salesforce platform updates and best practices across CPQ, Service Cloud, and Billing. Recommend enhancements to existing systems. What You'll Bring: Experience: 5+ years as a Salesforce Developer, with specific, hands-on experience in CPQ, Service Cloud, and Billing. Salesforce Core: Proficiency in Apex, Visualforce, Lightning Components, and Salesforce development tools. Integration Savvy: Extensive experience integrating Salesforce with external systems using REST/SOAP APIs. Platform Knowledge: Familiarity with Salesforce data models and architecture, particularly within CPQ, Service Cloud, and Billing. Certifications: Salesforce Certified CPQ Specialist and/or Salesforce Service Cloud Consultant certifications are highly preferred. Problem-Solving: Strong problem-solving skills with a focus on delivering customer-centric solutions. Communication: Excellent communication skills, enabling effective collaboration with both technical and non-technical stakeholders. Multitasking: Ability to manage multiple tasks and projects simultaneously in a fast-paced environment. Education: Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Preferred Qualifications: Experience with Agile development methodologies. Familiarity with Salesforce Communities, Marketing Cloud, or other Salesforce products. Knowledge of JavaScript, HTML, CSS, and other web development technologies. Experience with CI/CD tools and version control systems like Git.

Engineer - Distributed Control Systems (DCS) Location: Bengaluru Experience: 0 - 1 Year Openings: 1 About the Role: As a DCS Engineer, you will report to the Assistant Manager Engineering Services. Your primary purpose will be to manage the complete product lifecycle for DCS applications, encompassing software application development, hardware programming, and crucial commissioning and testing activities. This is a hands-on technical role that requires both strong analytical skills and a readiness to travel. What You'll Do: DCS Software Development: Develop and program software applications for Distributed Control Systems, with a focus on ABB 800xA. System Configuration: Gain hands-on experience and apply your knowledge in Control Builder, PG2 Graphics, Communication Protocols, and AC800M Hardware. Commissioning & Testing: Lead and execute the programming, commissioning, and testing of 800xA systems on-site. Customer Support: Provide excellent customer handling and support for Factory Acceptance Testing (FAT), ensuring client satisfaction. Project Lifecycle Management: Take responsibility for the entire project lifecycle, from initial software development through to final commissioning. Travel: Be prepared to travel extensively to customer sites across India for commissioning activities. What We're Looking For: Educational Qualification: A Bachelor's degree in Electrical and Electronics Engineering (EEE), Instrumentation, Electronics, or Electronics & Communication. Experience: 0 to 1 year of experience in a relevant engineering role. Technical Skills: Strong knowledge and hands-on experience with ABB 800xA Software Development. Proficiency in Control Builder, PG2 Graphics, Communication Protocols, and AC800M Hardware. Demonstrated experience in the complete project lifecycle from software development to commissioning in ABB 800xA. Excellent analytical skills to troubleshoot and optimize systems. Software Proficiency: Strong knowledge of Microsoft Office, Excel, and PowerPoint. Communication: Good communication skills in English for effective internal and external interactions. Physical Requirements: Must be physically fit and willing to travel to customer locations across all regions of India.

Job Title: Lead Billing & Planning Location: Bangalore Domain: Railways About Zetwerk Zetwerk is the world s largest custom manufacturing network, transforming digital designs into physical products. We serve a wide spectrum of industries from steel pipes and aircraft engine components to apparel and consumer electronics through thousands of manufacturing partners offering capabilities such as metal fabrication, CNC machining, plastic injection molding, 3D printing, and aluminum die castings. Our technology-driven approach ensures faster production, competitive pricing, and world-class quality with end-to-end transparency. We are redefining manufacturing and need game changers to lead this transformation. At Zetwerk, we offer you a dynamic environment to grow your career, innovate collaboratively, and make a real impact. We invest in our people so they can deliver the best for our customers and for themselves. Roles & Responsibilities Develop detailed plans and schedules for all project deliveries, coordinating multi-disciplinary teams to ensure productivity and progress tracking. Prepare requirement documents, meeting minutes, and management presentations; conduct regular target appraisals. Create variance reports, including Schedule Variance and Cost Variance using Earned Value Management (EVM), to analyze project deviations. Monitor critical path activities in project schedules and advise project management on potential risks and mitigation. Ensure timely and accurate billing with complete supporting documentation. Prepare and submit monthly sales and collection plans. Maintain cost compliance within budget and strive to improve profit margins. Job Requirements Minimum 5 years of hands-on experience in project planning, scheduling, budgeting, and cost control. Proficiency in project management software tools such as Primavera P6 and Microsoft Project. Educational Qualification: B.E./B.Tech or Diploma in Civil Engineering. Strong knowledge of project tracking and control techniques, particularly Earned Value Management (EVM). Excellent organizational, analytical, and problem-solving skills. Effective communication and coordination abilities to collaborate across cross-functional teams. Qualification : B.E./B.Tech or Diploma in Civil Engineering.

Operations Executive Travel (CST Operations) Location: Bangalore, Karnataka Department: Travel Business Team Employment Type: Full-Time | On-site | Rotational Shifts About Paytm Paytm is India s leading digital payments and financial services platform. As a pioneer of the mobile QR revolution, our mission is to empower millions of Indians by integrating them into the formal economy through technology. With over 500 million users and 21 million merchants, we are redefining financial access and commerce in India. About the Team Our Travel Operations Team plays a vital role in ensuring superior customer experience and backend support for our growing B2C travel business. The team focuses on revenue and vendor management, driving efficiencies, and building profitable travel offerings. About the Role As an Operations Executive Travel, you will be responsible for delivering seamless backend support for our customers. You ll handle travel-related queries, process ticketing and refunds, and work across GDS and LCC airlines while ensuring a high level of customer satisfaction. Key Responsibilities Operate in a 24/6 rotational shift environment supporting domestic and international travel bookings. Manage backend operations via Freshdesk, phone, and internal systems. Handle ticketing, re-issuance, refunds, and escalations across GDS and LCC airlines. Provide high-quality resolution and travel guidance to customers. Maintain high customer satisfaction (CSAT) by resolving queries efficiently and professionally. Support and mentor junior team members when needed. Skills & Qualifications Excellent verbal and written communication skills. 0 1 year of experience in a travel agency or travel operations (freshers welcome). Familiarity with domestic and international travel booking systems is a plus. Proactive, adaptable, and willing to learn in a fast-paced environment. Strong tech proficiency for using internal tools, researching travel options, and process handling. Educational Qualification: MBA preferred. Be part of India s largest and fastest-growing digital ecosystem. Work in a dynamic, inclusive, and fun-first culture that values innovation and collaboration. Grow your career with exposure to top travel partners, tools, and training. Enjoy flexible work practices and a team-driven environment. Compensation & Perks We believe in rewarding talent and performance. As part of Paytm, you ll have access to growth opportunities, continuous learning, and the chance to create wealth by contributing to India s biggest fintech success story. Apply now to be part of the digital revolution in travel with Paytm!

Quoting Analyst II Renewals & Revenue Operations Location: Bangalore, India Shift Timing: 5:30 PM 2:30 AM IST Job Type: Full-Time | Global Renewals Team | Quote-to-Cash About the Role Rubrik is seeking a detail-oriented and analytical Quoting Analyst II to join our Global Renewals Operations team. In this role, you will support the timely and accurate creation of renewal quotes for our existing customer base, working closely with Renewals Representatives, Sales Operations, and other cross-functional teams. Your focus will be to streamline quoting processes, enhance contract alignment, and drive data accuracy to improve revenue predictability and retention. You will manage a high-volume quoting pipeline, contribute to quote validation, and provide insights on upgrade, refresh, and expansion opportunities. This is a mission-critical role where your precision and attention to detail directly impact Rubrik s recurring revenue performance. Key Responsibilities Partner with Renewals Reps to ensure all subscription renewal quotes are generated and delivered on time. Validate and ensure quote accuracy across SKUs, pricing, expiration dates, contractual terms, and upgrade details. Manage and monitor a pipeline of upcoming renewals and prepare corresponding quoting packages. Identify opportunities for refreshes, product flips, or upgrades early in the renewal lifecycle. Review changes in installed base and validate updates executed by Sales and Account Management teams. Work with Salesforce CRM and reporting tools to maintain clean, actionable data. Analyze large datasets to deliver actionable insights related to customer retention, product adoption, and renewal expansion. Collaborate with cross-functional teams to resolve discrepancies and improve overall quote-to-cash efficiency. Support the standardization of quoting workflows to enhance team scalability and consistency. Required Skills & Qualifications 3 8 years of experience in Renewals Operations, Revenue Operations, or Quote-to-Cash (QTC) processes. Strong working knowledge of Salesforce CRM and quoting tools (e.g., CPQ platforms). Excellent organizational skills with the ability to prioritize and multitask in a high-volume environment. Strong analytical and data interpretation skills with attention to detail. Effective written and verbal communication skills to interact with both internal teams and external stakeholders. Experience with installed base or inventory management is a plus. Ability to work independently, manage deadlines, and drive process improvements proactively. Bachelor s degree in Business, Finance, Operations, or a related field preferred. Preferred Competencies Understanding of SaaS renewal cycles, subscription billing, and contract management. Familiarity with B2B sales operations, customer lifecycle management, and forecasting methodologies. Experience in a fast-paced technology environment or global support function. At Rubrik (NYSE: RBRK), our mission is to secure the world s data. Through Zero Trust Data Security and Rubrik Security Cloud, we help enterprises defend against cyber threats, ensure data resilience, and guarantee business continuity across hybrid, SaaS, and multi-cloud environments. Be part of a team that's transforming how organizations protect their most valuable asset: data. Qualification : Bachelors degree in Business, Finance, Operations, or a related field preferred.

PeopleSoft Application Specialist Location: Bengaluru, Karnataka, India / Hyderabad, Telangana, India Job Category: Support Experience Required: 6 to 10+ years Job Description: As a PeopleSoft Application Specialist, you will play a key role in supporting PeopleSoft applications and modules, including FSCM, HCM, and Campus Solutions. You will be working with clients, project leads, and PMs to understand goals, requirements, and challenges, then designing and implementing business and technical solutions. This is a client-facing role, and your focus will be on delivering high-quality services, troubleshooting, and ensuring that PeopleSoft modules are functioning optimally during the implementation and post-go-live phase. You will be responsible for overall delivery quality, ensuring that the team aligns with standard practices and methodologies. Your expertise in PeopleSoft modules and hands-on experience with upgrades and migrations will be essential for success in this role. Responsibilities: PeopleSoft Modules: Work with modules such as Asset Management, Expenses, Inventory, Supplier Contracts, Customer Contracts, Payables, General Ledger, Projects, Grants, Billing, Receivables, Time and Labor, Absence Management, NA/Global/US Payroll, Core HR, Recruiting, and more. Troubleshooting: Diagnose and resolve PeopleSoft-related issues, ensuring the accuracy of business systems. System Testing & Acceptance Criteria: Develop test plans and acceptance criteria for the PeopleSoft applications. Application Services: Provide PeopleSoft Application Managed Services, troubleshoot issues, and help stabilize the applications during and after the go-live phase. Client Communication: Communicate effectively and proactively with Project Managers, Team Members, and Client Business Users. Enhancements & Improvements: Work with business users to identify possible improvements in customized objects or processes. Consulting & Analysis: Analyze business requirements, perform fit/gap analysis, and write functional/technical specifications. Interface Design: Experience in designing and maintaining interfaces with external systems and vendors. Hands-On Development: Work with PeopleCode, Application Engine, AWE, Component Interface, Integration Broker, SQR, BI Publisher. Upgrades: Experience with PUM upgrades, tools upgrades, and application migrations. Documentation & Testing: Proven skills in creating testing scripts, test execution, and quality assurance processes. Requirements: Education: BS or MS in Computer Science or related fields. Experience: 8+ years of hands-on PeopleSoft Functional experience, with proficiency in at least 5 PeopleSoft modules. Technical Skills: Strong experience with PeopleSoft tools such as PeopleCode, PeopleTools, Application Engine, and more. Healthcare Industry Experience: Preference for candidates with experience in a healthcare industry environment. Communication: Excellent written and verbal communication skills. Shift Work: Ability to work in shifts, including night shifts. Relocation: Open to relocation to either Bangalore or Hyderabad. Onsite Travel: Willingness to travel onsite (U.S.A) as required. Teamwork: Must be a strong team player with the ability to work independently. Diversity & Inclusion: Oracle is committed to an inclusive workforce that values diverse insights and perspectives. Oracle offers a highly competitive suite of employee benefits, including medical, life insurance, retirement planning, and more. Our inclusive culture encourages thought leadership, innovation, and collaboration across teams, ensuring that every voice is heard and valued. Qualification : BS or MS in Computer Science or related fields.

Inside Sales - Bangalore Location: Bangalore Role: Inside Sales Experience: 1 - 4 years Number of Positions: 2 Qualifications: MBA Job Description: Job Purpose: The purpose of this role is to maximize lead generation and progression of leads through the sales funnel, ultimately increasing revenue potential from marketing-driven and outbound programs. This role will require close collaboration with broader teams like demand generation marketing & pre-sales teams, and also sales colleagues in the field to support developing qualified opportunities and meeting monthly and quarterly targets. Responsibilities and Accountabilities: Experience with Software Product Selling or Solution Selling or Concept Selling. Engagement with business accounts focused on developing opportunities in the assigned geography. Experience managing the breadth of business development activities Research, Prospecting, Outreach, and effectively engaging with prospects. Utilize telephone and other tools to remotely influence customers at senior levels in target organizations. Follow-up on highly targeted marketing campaigns to deliver incremental High-Quality Leads and manage leads through to interested/potential opportunity status and ensure conversion to qualified status. Work with appropriate regional marketing managers and regional sales teams to plan and execute outbound demand generation activity as required. Ensure all activity is appropriately captured and tracked within the CRM and ensure that all prospect information is maintained and is up-to-date. Consistently follow designated sales and marketing processes to ensure robust lead and operational measurement and reporting. Work with regional marketing management to ensure integrity, validity, and appropriateness of the contact database. Develop and maintain strong knowledge of leading Digital Eco-Systems by reading industry and country-specific press and appropriate industry websites. Maintain a consistently high call rate aimed at achieving monthly and quarterly meeting and opportunity targets. Responsible and accountable for creating a healthy pipeline. Utilize social selling techniques using Social Media Platforms like LinkedIn, Twitter, Facebook, and Instagram, etc. Must be a go-getter who s willing to make the effort to get things done. Skills and Qualifications: MBA / University degree would be advantageous. Marketing or related fields preferred, but not mandatory. University graduates are welcome to apply. 1-2 years of tech industry experience preferred. Highly motivated and result-oriented with a can-do entrepreneurial spirit. High energy and determination to achieve/exceed monthly/quarterly targets. Proven communication & influencing skills using written and verbal communication, including telephone. Strong Presentation, communication, organization, multitasking, and time management skills. Qualification : MBA / University degree would be advantageous.

Join Firstsource and Make a Difference in Customer Service! At Firstsource Solutions, we are a leading provider of Business Process Management (BPM) services, offering transformative solutions to help clients stay ahead in an ever-evolving world. As trusted partners to over 100 global brands, we are committed to delivering exceptional results through efficiency, insights, and superior service. If you're looking to make an impact and be part of a company that values both personal and professional growth, Firstsource is the place for you. We re currently seeking dedicated and motivated individuals for the Customer Service Associate role! Job Title: Associate / Sr Associate Email/Chat Support Location: Full-Time Function/Department: Operations Grade: H2 Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will be on the frontlines, providing exceptional support to our customers via phone, email, and chat. Your role is crucial in delivering high-quality service, resolving customer issues, and ensuring a positive experience for every customer you interact with. You will be an ambassador of our brand, focusing on building strong customer relationships while maintaining the highest standards of service. Key Responsibilities: Customer Interaction: Respond to customer inquiries via phone, email, and chat in a timely, professional, and effective manner, providing accurate information and solutions. Issue Resolution: Handle customer concerns, including inquiries, product/service issues, billing questions, and general concerns, ensuring resolution with empathy and clarity. Empathy & Communication: Demonstrate understanding and patience when addressing customer needs, ensuring every customer feels heard and valued. Follow-Up: Proactively follow up with customers to ensure their issues have been fully resolved and they are satisfied with the solution. Escalation: For complex issues, escalate to relevant teams or supervisors for quick and effective resolution. Adherence to SLAs: Ensure service level agreements (SLAs) and quality standards are consistently met or exceeded. Compliance: Ensure all actions comply with company policies and regulations, particularly around data protection. Problem Solving: Analyze customer problems, identify root causes, and implement appropriate solutions. Collaboration: Work closely with internal teams to resolve issues that require cross-functional support. Product Knowledge: Stay up-to-date on products and services to provide accurate and relevant information. Record Keeping: Maintain clear, detailed records of customer interactions for accurate documentation. Training & Development: Participate in training to improve customer service skills and problem-solving abilities. Process Improvement: Provide valuable feedback to improve service efficiency and customer satisfaction. Expected Key Results: Achieve high customer satisfaction (CSAT) and Net Promoter Scores (NPS). Consistently meet or exceed quality scores and process-specific metrics. Ensure compliance with standard operating procedures (SOPs). Maintain adherence to scheduled hours and operational guidelines. Preferred Educational Qualifications: Graduate Freshers, or Undergraduates with 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is beneficial, especially in a fast-paced, dynamic environment. Competencies & Skills: Communication Skills: Strong English communication skills (both written and verbal). Proficiency in additional European languages is a plus. Customer Service Orientation: Passionate about delivering excellent service and maintaining a calm, composed demeanor, even in challenging situations. Technical Skills: Familiarity with customer service tools, ticketing systems, and CRM software is advantageous. Empathy: Ability to understand customer concerns and respond with patience and care. Adaptability: Flexibility to handle dynamic work environments and changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, as part of a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across various industries including Healthcare, Telecommunications, and Banking. Career Growth: Be part of a team that values professional development and offers continuous learning opportunities. Work Flexibility: Embrace the freedom of a dynamic and flexible work environment. Inclusive Culture: Firstsource is committed to diversity and inclusion, creating a workplace where every employee can thrive.

Join Firstsource Solutions and Make an Impact in Customer Service! At Firstsource Solutions, we specialize in providing Business Process Management (BPM) services that help clients stay ahead of the curve. We offer transformative solutions that optimize business processes, drive efficiency, and deliver superior outcomes. As trusted partners to over 100 global brands, we work across industries like Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance, with a global presence in the US, UK, Philippines, India, and Mexico. We are currently seeking a Customer Service Associate for the Query Management team. In this role, you will help deliver exceptional service, providing solutions and ensuring satisfaction for clients across multiple regions. Job Title: Associate / Sr Associate Query Management Job Type: Full-Time Grade: H2 Function/Department: Operations Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will play a vital role in responding to customer inquiries, resolving issues, and ensuring a seamless customer experience across multiple channels such as phone, email, and chat. You will be a brand ambassador, helping maintain positive relationships with customers while providing the best service possible. Key Responsibilities: Customer Interaction: Respond promptly to customer inquiries via phone, email, and chat, providing accurate information and resolving issues effectively. Inquiry Resolution: Address customer concerns such as product/service inquiries, billing issues, and general queries, ensuring a smooth and efficient resolution. Empathy & Understanding: Demonstrate empathy when handling customer needs, ensuring every customer feels valued and heard. Proactive Follow-Up: Follow up with clients to confirm that their issues have been fully resolved and they are satisfied with the outcome. Escalation Management: Escalate complex issues to appropriate teams or supervisors for prompt resolution. SLA Adherence: Ensure timely responses and resolutions in accordance with Service Level Agreements (SLAs) and quality standards. Compliance & Confidentiality: Adhere to company policies and ensure customer information is handled according to data protection regulations. Problem-Solving: Analyze customer issues, identify root causes, and provide effective solutions. Cross-functional Collaboration: Work closely with other teams to resolve issues that require support across different functions. Product Knowledge: Stay informed about company products and services to deliver accurate and relevant information. Record-Keeping: Maintain detailed and accurate records of all customer interactions, documenting inquiries and resolutions. Communication: Ensure clear, professional communication with both customers and internal teams. Training & Development: Participate in training sessions to continually enhance your customer service skills and problem-solving capabilities. Feedback for Improvement: Provide valuable feedback on service processes and procedures to help improve overall efficiency and customer satisfaction. Expected Key Results: Customer Satisfaction (CSAT): Achieve high levels of customer satisfaction and Net Promoter Scores (NPS). Adherence to SLAs: Meet or exceed the service standards as outlined by SLAs. Regulatory Compliance: Ensure all customer interactions are in compliance with company policies and data protection regulations. Quality Scores: Consistently meet or exceed quality expectations in all customer service aspects. Process Metrics: Achieve set goals for process-specific performance metrics. Preferred Educational Qualifications: Graduate Freshers or Undergraduates with at least 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is preferred, especially in a fast-paced environment. Competencies & Skills: Communication Skills: Excellent English communication skills, both written and verbal. Proficiency in additional European languages is a plus. Customer Service Orientation: Strong dedication to providing exceptional service, maintaining a calm and composed demeanor in challenging situations. Technical Skills: Familiarity with customer service software, ticketing systems, and CRM tools is beneficial. Empathy: Ability to demonstrate patience and a genuine desire to assist customers. Adaptability: Capable of working in a fast-paced, dynamic environment and adapting to changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, to support a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across multiple industries. Career Growth: Be part of a team that prioritizes continuous learning and career development. Dynamic Environment: Enjoy the opportunity to work in a fast-paced, customer-focused environment that values innovation and improvement. Inclusive Culture: Firstsource fosters a diverse and inclusive workplace where everyone has the chance to thrive and contribute their best.

Job Title: Cash Application Analyst Job Summary We are looking for an experienced Cash Application Analyst to manage and optimize the cash application process at our tech company, which operates on a usage-based billing model. The ideal candidate will ensure the accurate and timely application of customer payments to invoices, contribute to efficient cash flow management, and collaborate with key stakeholders to enhance processes. This role requires a meticulous professional with strong analytical skills, experience in high-volume cash application environments, and an ability to navigate in a fast-paced environment. This position will be catering to the US (EST) timezone. The Impact You Will Have Oversee the daily cash application process, ensuring customer payments are accurately and promptly applied to invoices. Monitor and reconcile incoming payments across multiple payment channels, including ACH, wire transfers, credit card transactions, and checks. Collaborate closely with the billing and collections teams to resolve discrepancies and support seamless end-to-end cash management. Develop and implement cash application policies and procedures that align with the unique aspects of a usage-based billing system. Identify and address payment discrepancies, customer account issues, and unapplied cash, facilitating timely resolutions. Maintain and update comprehensive documentation of cash application processes and customer payment records. Generate reports on cash application metrics, providing actionable insights to senior finance leadership. Participate in system enhancements and software implementations to improve cash application automation and efficiency. Liaise with the customer support team to handle customer inquiries related to payments and account reconciliations. Drive continuous process improvements and leverage technology to enhance accuracy, reduce processing times, and streamline operations. Ensure compliance with company policies and relevant financial regulations. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 4 years of experience in cash application, accounts receivable, or related financial operations. Strong understanding of usage-based billing models and associated financial processes. Excellent attention to detail and problem-solving skills. Proficiency with ERP systems and payment processing platforms; experience with NetSuite and Salesforce is a plus. Strong analytical skills with the ability to interpret data and generate reports. Effective communication and interpersonal skills for collaboration with cross-functional teams. Operate in a fast-paced environment with tight deadlines. Ability to adapt to evolving business needs and drive change management. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Job Title: Usage Manager Job Summary We are seeking an experienced Usage Manager to join our team. You will support the daily Order to Cash operations by helping lead the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer usage information is accurately reportable. You will partner with other teams to create and promote a scalable order to cash process. This is an individual contributor position, and will be the first hire in India! The Impact You Will Have Lead and manage a team of Revenue Operations Analysts, including performance management, coaching, and development. Manage escalations related to order-to-cash processes, ensuring timely resolution and communication with stakeholders. Monthly metrics highlighting performance against agreed SLAs and KPIs. Maintain and/or create detailed SOPs for all processes. Prepare proposed usage adjustments and credits, when applicable. Analyze usage for signed contracts with assurance to accuracy and compliance with company revenue recognition guidelines. Partner with Sales, Deal Desk, Billing, Engineering, IT, Legal, and Revenue Teams to develop expertise in order-to-cash policies and procedures specific to usage. Create and maintain detailed records in our ERP and billing platform NetSuite/Metronome to support billing, commissions, forecasting, sales, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Change management or SOPs with any system enhancements. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 8 years of revenue operational accounting experience, with demonstrated experience leading and managing teams. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Ability to adapt to evolving business needs and drive change management. Must be adaptive to change. Proven ability to manage team performance, provide constructive feedback, and foster a positive and productive team environment. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Pricing Process Owner Global Pricing Location: Bengaluru, India About Schneider Electric Schneider Electric is a global leader in energy management and automation, driving digital transformation for sustainability and efficiency. With 160,000 employees in over 100 countries, we develop innovative solutions from simple switches to complex automation systems that help our customers manage and optimize their operations. At Schneider Electric, we believe that Life Is On for everyone, everywhere, at every moment. About the Role We are seeking a Pricing Process Owner to lead the development and implementation of Global Pricing Processes within Schneider Electric. This role is essential in defining pricing best practices, ensuring alignment across countries, and leveraging digital solutions to optimize pricing models. The Pricing Process Owner will play a key role in shaping pricing strategy, driving process transformation, and supporting pricing tool implementation to ensure efficiency and stability in critical business functions. Key Responsibilities 1. Pricing Process Development & Implementation Design Global Pricing Process maps for Country/Operations Price Waterfall Management. Develop global guidelines for pricing processes, including: List Price Management Standard Discount Management Special Price Agreement (SPA) Management SPA Off-Invoice Claim Management Performance Bonus Management Sell-Out Pricing Management Ensure seamless implementation of pricing processes across countries in alignment with global guidelines. Support Pricing System Assessments, identifying gaps and opportunities for process improvements. Lead pricing process transformation projects in various countries, ensuring best practices are adopted. 2. Pricing Tools & Digital Enablement Act as a subject matter expert for pricing tool implementations. Guide project managers and cross-functional teams on pricing tool deployments. Support the adoption of digital pricing solutions such as: Peer Pricing List Price Optimization Price Fx Data-driven pricing tools Drive continuous improvement initiatives by collaborating with optimization experts. 3. Training & Change Management Act as a lead trainer on pricing topics, delivering training sessions across global teams. Support content creation for employee training and development. Promote adoption of new pricing models and innovative pricing analytics. Engage in thought leadership on pricing trends, AI-driven pricing models, and machine learning applications. Qualifications & Experience Required: Bachelor s/Master s degree in Business, Marketing, or a related field. Experience in E-Commerce, Pricing, or Category/Channel Management (preferably in a B2B industry). Strong understanding of Schneider Electric s Price Waterfall (preferred). Hands-on experience with pricing tools, data analytics, and process automation. Familiarity with MS Office Suite (Excel, PowerPoint, Word). Prior experience in tool deployment projects (preferred but not mandatory). Critical Skills & Competencies Analytical & Problem-Solving: Ability to break down complex pricing challenges into implementable solutions. Stakeholder Management: Strong ability to influence and align diverse stakeholders across functions, regions, and seniority levels. Innovative Thinking: Ability to apply AI, Machine Learning, and data analytics to pricing optimization. Communication & Change Management: High proficiency in communication and training delivery for global teams. Multi-Tasking & Flexibility: Ability to handle multiple projects across time zones and regions. Digital Savvy: Passion for technology, automation, and digital transformation in pricing. CPP Certification: Either already certified or willing to complete Certified Pricing Professional (CPP) certification within 6-8 months of joining. Additional Information Travel Requirement: This role may require frequent travel to meet stakeholders, lead training sessions, and oversee process implementations. Travel will follow Schneider Electric s Health & Safety Guidelines and applicable regulations. At Schneider Electric, we value impact-driven individuals who turn sustainability ambitions into action at the intersection of automation, electrification, and digitization. Our IMPACT values Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork define our culture and drive our success. Join us and become an IMPACT Maker! Apply today and be part of a company that is reshaping industries, transforming cities, and enriching lives. Qualification : Bachelors/Masters degree in Business, Marketing, or a related field.

At Databricks, we are obsessed with Data + AI to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high-value challenges that are central to their missions. Founded in 2013 by the original creators of Apache Spark , Databricks has grown from a tiny corner office in Berkeley, CA to a global organization with over 6500 employees. Thousands of organizations, from small to Fortune 100, trust Databricks with their mission-critical workloads, making us one of the fastest-growing SaaS companies in the world. The Money team's mission at Databricks is to maximize the value that our customers derive from their investments in data projects. We accomplish this through innovative commercialization strategies, timely & accurate billing, cost optimization tools, intelligent resource usage controls, and cutting-edge engineering. We provide a seamless and consistent set of platforms to enable all Databricks products to reach customers quickly, and sustainably. As the first Engineering Manager for Money at Databricks India, you will be key to building a base for one of Databricks most central engineering orgs. You will own critical components that form the backbone of our business, starting with Databricks resource admission control and usage governance infrastructure. Your role is crucial in helping bring diverse business needs together, including abuse prevention, product commercialization motions, and reliable product availability at scale. You will work closely with infrastructure as well as product teams in bringing critical governance functionality to Databricks customers. The impact you will have: Hire great engineers to build an outstanding team and support their career development by providing clear and timely feedback Ensure high technical standards by instituting processes (architecture reviews, testing) and culture (engineering excellence) Work with engineering and product leadership to build a long-term roadmap Coordinate execution and collaborate across teams to successfully deliver cross-cutting strategic projects What we look for: 10+ years of extensive experience with large-scale distributed systems alongside processes around testing, monitoring, SLAs etc 5+ years of engineering management experience, building, managing and mentoring high-performing software engineering teams Demonstrated success in collaborating with multiple cross-functional stakeholders to align system features and architecture, to deliver impactful platform projects Experience in developing and implementing proactive mechanisms for failure detection and incident prevention Excellent leadership, communication, and project management skills BS (or higher) in Computer Science, or a related field About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Qualification : BS (or higher) in Computer Science, or a related field.

Roles and Responsibilities Build and maintain an inventory of high-quality taxi vendors. Implement a system for regular vendor quality checks and updates. Set up a seamless process for booking, deployment, and billing. Proactively address and resolve vendor-related issues. Background Requirements 4+ years of experience in cab fleet management or logistics. Strong organizational and vendor management skills. Familiarity with local transportation services. Key Result Areas (KRAs) Maintain a robust and reliable inventory of taxi vendors. Ensure smooth and timely taxi bookings. Proactively resolve vendor-related issues. Key Performance Indicators (KPIs) Task Success Rate: High completion rate in the Taxi category. Repeat Rate: Increase in repeat bookings within the Taxi category. Escalation/Complaint Rate: Ensure the rate remains below the defined threshold. Equal Opportunity Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.