Billing Queries Jobs in Gurgaon
37 Jobs Found
Billing Analyst
Gspann
Position: Billing Analyst Location: Gurgaon Department: Finance / Billing Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is looking for a detail-oriented Billing Analyst to oversee end-to-end billing operations and resolve invoice-related issues in a fast-paced, technology-driven environment. The ideal candidate thrives in cross-functional collaboration and has a strong understanding of billing tools and SaaS billing models. Role and Responsibilities: Identify and resolve invoice processing issues, including billing discrepancies and errors. Participate in billing-related projects across multiple functions. Collaborate with Finance, Deal Desk, Sales, IT, and customer teams to ensure timely and accurate invoicing. Manage billing inquiries and direct collectability concerns to Collections and Sales teams. Assist customers in understanding invoices, usage, and plan types. Respond to billing queries and outstanding invoices through email and phone. Work closely with Sales and internal departments to resolve billing challenges. Ensure month-end order invoicing is completed promptly to support period-end reporting. Provide support during financial audits and participate in ad-hoc accounting projects. Assist with month-end, quarter-end, and year-end closing activities. Partner with Revenue Accounting, GL Accounting, Finance, Tax, Legal, and IT teams. Support financial control implementation and contribute to billing system improvements. Handle ad-hoc requests flexibly with a collaborative, team-first approach. Utilize Zuora for day-to-day billing management and subscription operations. Skills and Experience: Minimum 4 years of experience in billing operations, preferably in SaaS companies. Hands-on experience with billing processes and consumption/usage-based billing models. Familiarity with Salesforce, Zuora, NetSuite, or other billing platforms. Experience in implementing or transitioning billing systems and tools. Ability to multitask and prioritize concurrent projects efficiently. Strong verbal and written communication skills.
Renewals Specialist, Workspace, Google Cloud
Google Careers
Minimum Qualifications: Bachelor s degree or equivalent practical experience. 7 years of experience in renewals, sales, client relationship management, or account management. Experience collaborating with legal/contract management teams to facilitate contract review, revision, and execution. Preferred Qualifications: Experience selling enterprise SaaS products. Expertise in discovery, negotiation, and closing agreements. Strong understanding of Google Cloud products. Ability to influence and communicate effectively at the C-level within prospect organizations. Self-motivated with the ability to work independently and as part of a team. Excellent verbal and written communication skills, particularly when interacting with external clients. About the Role: As a member of the Google Cloud team, you will inspire leading companies, schools, and government agencies to operate more efficiently with Google tools such as Google Workspace, Search, and Chrome. You will advocate for the innovative potential of our products to enhance productivity, collaboration, and mobility within organizations. Your commitment to doing what's best for the customer will guide your interactions, ensuring that you meet customers where they are and provide them with the most suitable solutions to drive innovation. By leveraging your passion for Google products, you will help share the magic of Google with organizations across the globe. As a Google Workspace Sales Specialist focused on renewals and expansion sales, your mission will be to help grow the Workspace business by nurturing and expanding relationships with our existing customer base. You ll work closely with customers to deliver business value, showcase product functionality, and provide comprehensive overviews of business use cases. You will drive Google Workspace business growth by engaging clients, fostering internal and external alignment, and managing opportunities in collaboration with the Field Sales organization. You ll also prospect, qualify, develop, and facilitate growth opportunities for Google Workspace through cloud-driven business transformation. Building a strong pipeline, collaborating with account teams to craft customer solutions, and driving agreements will be central to your role. You will manage day-to-day relationships with external customer stakeholders, leading with empathy while identifying innovative ways to amplify both your own impact and the overall team's success. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We offer enterprise-grade solutions powered by Google s cutting-edge technology, alongside tools that help developers build more sustainably. With customers in over 200 countries and territories, Google Cloud is a trusted partner for businesses seeking growth and solutions to their most critical challenges. Responsibilities: Lead and manage the renewals process in collaboration with the Workspace Expansion Specialist and account teams to maintain and improve customer agreements and relationships. Oversee a portfolio of annual customer renewals, ensuring timely customer retention and consistent year-over-year renewal rates. Drive business growth by positioning opportunities for organic expansion, discount reduction, auto-renewals, and multi-year agreements. Ensure the integrity of renewal agreements by verifying quotes, reviewing terms and conditions, and ensuring that subscriptions comply with company guidelines and policies. Identify and capitalize on opportunities to maximize customer growth, while ensuring accurate forecasting and opportunity tracking for all agreements. Qualification : Bachelors degree or equivalent practical experience.
Finance Executive - Ar
Mtap Technologies
Location: Gurugram Qualification: Bachelor s Degree in Accounting, Finance, or a related field Experience: 1 Year No. of Positions: 1 Job Description We are seeking a detail-oriented and proactive Accountant to manage invoicing, stock movement, and accounts receivable/payable. The ideal candidate will have hands-on experience in auditing, journal entries, client servicing, and financial processes. This role offers valuable learning opportunities in accounting best practices, financial management, and real-time invoicing. Key Responsibilities Invoicing & Accounts Management: Manage the entire invoicing cycle, from collecting monthly billing data to tax invoice initiation. Maintain and update Books of Accounts with accuracy and efficiency. Generate Monthly & Interim Accounts Receivable Reports and ensure real-time invoicing updates. Accounts Receivable & Client Interaction: Regularly follow up on Accounts Receivable (AR) and ensure timely cash flow. Maintain frequent communication with clients for billing and payment collection. Ensure timely retrieval of payments from customers while maintaining strong client relationships. Stock & Compliance Management: Handle stock movement entries (inward/outward) across states using e-way bills. Coordinate with managers, leads, and clients for billing queries and stock updates. Reporting & MIS: Maintain financial data and generate Management Information System (MIS) reports. Assist in auditing, journal entry, and compliance processes. Desired Skills & Qualifications Must-Have: Strong communication skills for client interaction and internal coordination. Proficiency in Accounts Receivable (AR) processes and payment collection. Excellent knowledge of MS Office (Excel, Word, Outlook) and database maintenance. Working experience in Tally ERP 9 software. Good to Have: Ability to multitask, prioritize, and manage time effectively. Willingness to take on additional responsibilities when required. Apply Now and be part of a dynamic team managing critical financial operations! Qualification : Bachelors Degree in Accounting, Finance, or a related field
Medical Coder, Revenue Cycle Management (RCM)
Commure
Medical Coder, Revenue Cycle Management (RCM) Location: Gurugram, India Employment Type: Full-time Department: Global Operations About Commure Commure develops AI-powered healthcare solutions to reduce administrative burdens on providers, enabling them to focus on patient care. Our technologies cover clinical documentation, revenue cycle management, patient engagement, and more supporting over 250,000 clinicians across hundreds of care sites nationwide. Role Overview We are looking for an experienced Inpatient Medical Coder with expertise in ICD-10-PCS, DRG assignment, and facility-based Emergency Department (ED) coding. The ideal candidate is detail-oriented, quality-focused, and adept at delivering accurate and compliant coding aligned with regulatory and payer guidelines. Key Responsibilities Assign accurate ICD-10-PCS and DRG codes for inpatient and facility-based ED records. Ensure coding compliance with regulations and payer-specific rules. Collaborate with onshore and India teams to resolve coding queries and ensure timely processing. Keep updated on coding guidelines, regulatory changes, and payer requirements. Consistently meet daily productivity and quality targets. Required Qualifications CCS (Certified Coding Specialist) credential (mandatory). Minimum 1 year of inpatient facility coding experience (preferably 2-3 years). Strong knowledge of: DRG assignment ICD-10-PCS coding Facility-based ED coding Experience with US inpatient medical records. Excellent attention to detail and documentation review skills. Preferred Qualifications Dual certification with CPC (AAPC) along with CCS. CIC (AAPC) certification holders must also have CPC and inpatient coding expertise. Familiarity with coding software platforms and EMR systems. Mission-Driven: Impact healthcare by simplifying provider workflows. Strong Investor Support: Backed by General Catalyst, Sequoia, Y Combinator, and more. Rapid Growth: Achieved over 500% YoY growth before merger; continuing fast scaling. Competitive Benefits: Flexible PTO, medical, dental, vision, parental leave (location dependent).
Tax Representative
Keysight Technologies
Job Title: Tax Representative Overview: Keysight Technologies is at the forefront of technology innovation, offering groundbreaking solutions in electronic design, simulation, prototyping, testing, manufacturing, and optimization. With approximately 15,000 employees, we serve industries such as communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets across more than 100 countries. Our award-winning culture fosters a bold vision for technological progress and solving complex challenges with industry-first solutions. Diversity, equity, and inclusion are core values that fuel innovation at Keysight. We believe that when people feel a sense of belonging, they are more creative and successful throughout their careers. Responsibilities: Tax Assignment Execution: Manage tax-related tasks with clearly defined objectives, solving problems of limited scope and complexity. Global Tax Coordination: Work independently on global transfer pricing and corporate income tax assignments, coordinating with controllers across regions. Transfer Pricing Documentation: Prepare transfer pricing financial templates and documentation using methods like Berry ratio, PLI indicators, CUP, TNMN, and return on expenses for Keysight s foreign entities. Risk Assessment: Analyze intercompany billing processes and evaluate risks compared to the transfer pricing policy. Complex Intercompany Assignments: Assist in preparing intercompany assignments related to global cost sharing and royalty models. Regulatory Compliance: Stay updated on global transfer pricing policies to ensure compliance with US, local, and OECD guidelines. CbC Reporting: Prepare Country-by-Country (CbC) reports in alignment with the OECD BEPS Action 13 guidelines. Audit and Compliance: Ensure compliance with Internal Audit/SOX, providing management with evidence of control effectiveness. Team Guidance and Support: Mentor and guide team members on assignments, addressing queries and providing effective solutions. Process Automation: Seek opportunities to streamline and automate transfer pricing processes to enhance efficiency. Cross-Functional Collaboration: Collaborate with finance and tax teams at local, regional, and global levels to align with the company s initiatives. Research & Documentation: Conduct tax research and prepare documentation for assigned areas, working with external advisors when required. Business Support: Support business functions in implementing changes and improving processes. Qualifications: Education: Master s degree or Post Graduate qualification from a reputed university; Chartered Accountant or equivalent is preferred. Experience: Minimum of 2-3 years of post-qualification experience in Transfer Pricing (in both Indian and international contexts). Communication Skills: Strong communicator, able to work effectively across geographies and with diverse teams. Tax Knowledge: In-depth knowledge of transfer pricing regulations and compliance standards. Attention to Detail: A keen eye for detail and strong organizational skills. Qualification : Masters degree or Post Graduate qualification from a reputed university; Chartered Accountant or equivalent is preferred.
Senior Associate, Billing
Mongodb
About MongoDB MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and leverage AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere on-premises or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. We are seeking candidates based in Gurugram for our hybrid working model. Team Description The Order to Cash team operates globally across three locations: Dublin, Ireland; Austin, TX; and Gurugram, India. Led by the Senior Billing Manager, the team is highly collaborative, customer-facing, and consists of dedicated professionals committed to excellence. Position Responsibilities Monitor and respond to queries within the Marketplace Billing inbox. Handle internal queries received via email or Slack channels. Support internal finance review processes. Participate in finance reviews for Marketplace opportunities across AWS, Azure, and GCP. Perform cash application for current Marketplace Disbursement reports. Assist in clearing historical open payments and credit memos. Route incoming orders for MongoDB legal execution. Manage Legal Agreement Conga queue for Marketplace-related agreements. Review ordering documents to ensure accuracy in sales and financial accounting systems. Approve Salesforce.com opportunities and NetSuite sales orders. Generate invoices. Assist with account and sales order reconciliations as requested by revenue teams. Work late nights and weekends during quarterly closing periods as needed. Maintain high levels of internal and external customer satisfaction. Assist in updating monthly tracking reports. Contribute to special projects related to administration, operations, and accounting. Candidate Profile Minimum of 2 years of experience in billing and/or order management. Experience with Marketplace Cloud Providers is a plus. Strong background in account reconciliation and transaction research. Comfortable handling large volumes of orders. Experience in fast-paced environments supporting corporate customers. Ability to complete tasks accurately and in a timely manner. Professional, courteous, and dedicated to delivering top-tier customer service. Strong attention to detail and commitment to producing high-quality work. Experience with Salesforce and NetSuite preferred. Intermediate to advanced Microsoft Excel skills. Familiarity with legal agreements and contracts relevant to order processing. Adaptability to a rapidly growing company with evolving processes. Employee Growth & Inclusion We are committed to fostering a supportive and enriching culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize employee well-being. Learn more about working at MongoDB and help us make a meaningful impact on the world. Accessibility & Accommodations MongoDB is committed to providing accommodations for individuals with disabilities during the application and interview process. If you require accommodations, please inform your recruiter.
Senior Analyst, Rejection Management
Commure
Senior Analyst, Rejection Management Location: Gurugram, India Employment Type: Full-time Department: Global Operations About Commure Commure builds AI-powered healthcare technology to reduce administrative burden, helping providers focus on patient care. Our suite of tools includes revenue cycle management, clinical documentation, patient engagement, and more supporting over 250,000 clinicians nationwide. Role Overview As a Senior Analyst on the Rejection Management team, you will manage claim rejections by identifying issues, collaborating with insurers and billing teams, and driving timely resolution. Your efforts will improve revenue cycle efficiency and help ensure accurate claim submissions. Key Responsibilities Analyze rejected claims to determine reasons for rejection and gather info for resubmission. Work with insurance companies to obtain additional documentation, correct errors, and resubmit claims. Maintain thorough knowledge of payer-specific guidelines, policies, and procedures. Track and document claim rejections, resolutions, and resubmissions in internal systems. Monitor claim rejection trends and suggest process improvements to reduce future rejections. Educate and train staff on best practices for claims submissions and billing procedures. Participate in team meetings to discuss issues, share insights, and improve revenue cycle performance. Requirements 2-3+ years of experience in medical billing, coding, or revenue cycle management. Basic understanding of medical billing and coding practices (ICD-10, CPT, HCPCS). Familiarity with payer-specific guidelines and billing policies. Strong communication, interpersonal, and problem-solving skills. Detail-oriented with excellent organizational and time management abilities. Proficient with billing software and Microsoft Office Suite. Ability to thrive in a fast-paced, high-pressure environment. Mission-Driven: Work to transform healthcare and support providers. Strong Backing: Supported by top investors like Sequoia, Y Combinator, and General Catalyst. Rapid Growth: Over 500% YoY growth pre-merger with strong funding and runway. Competitive Benefits: Flexible PTO, healthcare coverage, parental leave (location dependent).
Software Engineer (.net, Angular & Sql Required)
Gartner
Job Title: Full Stack Engineer - Global Conference Technology About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support both colleagues and clients. At Gartner IT, we make a significant organizational impact by delivering cutting-edge technology solutions that power Gartner's business. Our culture is rooted in nonstop innovation, an outcome-driven approach, and the belief that great ideas can come from anyone on the team. About This Role: Join the Global Conference Technology Team, where we are committed to delivering exceptional mobile and web experiences for our attendees worldwide. We leverage cutting-edge technologies to support and maintain platforms that enable seamless remote conferences, ensuring the highest quality experience by minimizing incidents and maximizing reliability. Key Responsibilities: Web Application Development: Develop, maintain, and enhance web applications using Angular, SQL, and .NET (C#). Incident Reduction and System Reliability: Implement strategies to reduce incidents and improve system reliability and user experience. Cross-functional Collaboration: Collaborate with cross-functional teams to ensure seamless integration and operation of conference platforms. Stakeholder Communication: Communicate effectively with team members and stakeholders to resolve technical issues and provide updates. Training and Support: Train the Client Success Team on new features and functionalities built by the Innovation teams. Continuous Improvement: Stay updated with the latest industry trends and technologies to continuously improve platform performance and user experience. What You ll Need: Experience: 2 to 4 years of experience as a Full Stack Engineer with expertise in Angular, .NET, and SQL technologies. Cloud Knowledge: Strong knowledge and experience of AWS Cloud technologies. Diagnostic Skills: Excellent diagnostic and problem-solving skills with a proactive approach to identifying and mitigating issues. Communication: Strong communication skills, with the ability to convey technical concepts to both technical and non-technical audiences. Team Environment: Ability to work effectively in a remote, global team environment and adapt to rotating shifts. Bonus Skills: Familiarity with Agile and DevOps practices, experience with incident management tools such as ServiceNow, and understanding of UX/UI principles to ensure intuitive and engaging user interfaces. Passion for Quality: Passion for delivering high-quality products and a commitment to continuous improvement. Additional Notes: If you don't meet every single requirement, we encourage you to apply anyway. You might be the right candidate for this or other roles at Gartner!
Client Financial Management Manager
Accenture India
Job Title: Client Financial Management Manager Skill Required: Client Financial Management - Financial Analysis Experience: 13 to 18 Years Location: Gurgaon Education: Master of Business Administration (MBA), CA, CMA, or MBA in FP&A About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With unmatched experience and specialized skills across 40+ industries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000+ professionals serve clients in 120+ countries, driving business transformation through technology and human ingenuity. Visit us at www.accenture.com About the Role As a Client Financial Management (CFM) Manager, you will play a critical role in financial planning, budgeting, forecasting, and contract P&L management. You will work closely with senior management to enhance financial strategies and drive profitability optimization. You will also be responsible for finance transformation initiatives, leveraging automation, AI-driven analytics, and machine learning to improve financial function performance. Key Responsibilities Financial Management: Oversee budgeting, forecasting, contract P&L management, and financial advisory services. Strategic Financial Analysis: Design and implement tools and processes for financial assessment, volatility analysis, and key financial metrics. Profitability Optimization: Evaluate cost to serve, pricing strategies, and financial consolidation for improved efficiency. Decision-Making & Advisory: Provide insights and recommendations to client and corporate leadership teams. Process Transformation: Drive finance transformation initiatives using automation and AI-driven analytics. Stakeholder Engagement: Collaborate with senior management and external stakeholders to align financial strategies with business goals. Team Leadership: Manage large to medium-sized teams or work as an individual contributor on complex financial projects. Expertise in Financial Planning & Analysis (FP&A) Strong Budgeting & Forecasting skills Experience in Cost to Serve & Pricing Optimization Financial Consolidation & Close Operations expertise Ability to manage multiple stakeholders and influence decision-making Strong analytical, communication, and leadership skills Adaptability and flexibility in a dynamic work environment Work with global clients and senior leadership on high-impact financial strategies. Leverage cutting-edge financial technologies (AI, automation, machine learning). Be part of a dynamic Finance Operations team driving innovation. Enjoy career growth opportunities in a leading global organization. Location: Gurgaon Shift Requirement: May require rotational shifts
Pharmacist
Medantathe Medicity
Job Title:Pharmacist Category: Administrative Staff Type: Full Time Location: Gurgaon Job Description: Review and interpret prescription orders prescribed by clinicians accurately. Prepare and dispense medications according to prescriptions. Advise patients on the safe and effective use of medications, including possible side effects and drug interactions. Manage billing and cash handling at the billing counter; submit daily cash scrolls to the finance department. Cross-check issued medicines against bills for accuracy in patient name, item name, quantity, and expiry dates; acknowledge bills. Maintain accurate and up-to-date records of patients medication histories and any adverse reactions. Keep detailed customer records, including uploading scanned copies of prescriptions and bills for high-risk medicines. Ensure a safe, clean, and compliant working environment. Maintain adequate stock levels based on daily consumption. Perform regular stock verification focusing on expiry dates of medicines. Ensure compliance with audit requirements and quality service standards. Update stock levels daily and communicate intimation to reporting authorities. Report discrepancies promptly to the Reporting Manager. Undertake any other tasks or responsibilities assigned by the Reporting Manager or Management. Job Objective: Ensure safe dispensing of medications, effective patient counseling, error-free billing, cash handling, and efficient stock management. Qualifications: D. Pharmacy or B. Pharmacy degree. Experience: 1 to 3 years of relevant experience.
Software Support Executive
Capital Business Systems
Job Title: Software Support Executive Location: Gurugram Employment Type: Full-Time Experience Required: Fresher Salary: 1.92 LPA Position Overview: We are looking for a motivated and detail-oriented Software Support Executive to join our team in Gurugram. This is an excellent opportunity for fresh graduates who are eager to begin their career in IT support and customer service. Key Responsibilities: Provide first-level technical support to users for software-related queries Manage and resolve support tickets in a timely manner Troubleshoot and analyze issues related to software functionality and performance Escalate complex issues to the development or technical teams when necessary Document support interactions and solutions for future reference Communicate effectively with users to ensure clear understanding and resolution Required Skills: Basic knowledge of SQL for querying and troubleshooting Understanding of software ticketing systems and support workflows Good problem-solving and analytical skills Strong verbal and written communication Ability to learn quickly and work in a fast-paced environment Preferred: Internship or academic exposure to software support or SQL is a plus Familiarity with helpdesk tools like Jira, Freshdesk, or Zendesk
Software Developer (core Php)
Capital Business Systems
Job Title: Software Developer (Core PHP) Location: Gurugram Employment Type: Full-Time Experience Required: 2+ Years Salary: 5 LPA Position Overview: We are seeking an experienced and skilled Software Developer with a strong background in Core PHP to join our development team in Gurugram. The ideal candidate will have hands-on experience in developing and maintaining dynamic web applications, with a solid grasp of front-end and back-end technologies. Key Responsibilities: Design, develop, and maintain web-based applications using Core PHP Write clean, well-structured, and efficient code Integrate front-end technologies such as HTML, CSS, AJAX with backend logic Develop and manage MySQL databases for application data handling Debug and resolve software defects and technical issues Collaborate with UI/UX designers and other developers to deliver high-quality solutions Optimize application performance and scalability Required Skills: Strong programming skills in Core PHP Proficient in front-end technologies: HTML, CSS, JavaScript, and AJAX Solid understanding of MySQL database design and queries Familiarity with version control systems like Git Ability to write modular, reusable code and follow best development practices Good problem-solving skills and attention to detail Preferred: Experience with MVC frameworks (e.g., CodeIgniter, Laravel) is a plus Understanding of RESTful APIs and web services
Associate, Technical Application Support
S&p Global
Associate, Technical Application Support (Customer Excellence Analyst) Location: Gurgaon, India Department: Operations Group Grade Level: 07 Job ID: 315830 Company: S&P Global Market Intelligence Overview As a Customer Excellence Analyst on the KY3P platform support team, you ll serve as a critical liaison between clients and S&P Global s internal operations. You'll support onboarding, training, issue resolution, and product adoption for major financial institutions using KY3P a platform that simplifies third-party risk management and due diligence. Key Responsibilities Act as the main point of contact during client onboarding and beyond. Ensure excellent customer service by resolving issues, answering queries, and meeting SLAs. Deliver training sessions and product demonstrations to promote platform engagement. Analyze client feedback and collaborate with internal teams to improve platform experience. Support data validation and integrity checks in coordination with business partners. Track and escalate bugs, feature requests, and product enhancement ideas. Stay current on regulatory trends and how they impact platform usage. Qualifications Education: Bachelor s degree (any field). Experience: 0 2 years (client service experience preferred). Strong communication skills with a client-focused mindset. Ability to multitask and collaborate across departments. Analytical mindset and a willingness to learn product and industry knowledge. What You ll Gain Experience supporting global banks and major financial clients. Hands-on training on industry platforms, regulations, and client management. Access to internal development programs and a strong career growth trajectory. Benefits & Culture at S&P Global Health & wellness coverage Flexible time off and family-friendly policies Learning & development resources Competitive compensation and long-term financial planning tools A global, diverse team built on values of Integrity, Discovery, and Partnership Qualification : Bachelors degree (any field).
Client Onboarding Specialist
Spyne
Job Title: Client Onboarding Specialist Location: Gurgaon, Haryana Experience: 3-4 Years in a Customer/Client-Facing Role Department: Customer Success Employment Type: Full-Time About Spyne At Spyne, we re on a mission to revolutionize automotive retailing using Generative AI. Every year, 52 million cars are sold in the US, worth over $1700 billion, and the used-car market is valued at $1000 billion. Our AI-powered solutions transform car visuals into premium studio visuals, helping dealerships and marketplaces in the US and Europe engage online visitors, increase showroom visits, and ultimately drive sales. Spyne is growing rapidly, and we aim to expand our software solutions within the used-car market to cover all aspects of the dealer journey from car acquisition and appraisal to listing, marketing, selling, and managing customer relationships. Supported by top investors like Accel Partners and Storm Ventures, Spyne is poised to become a leading software provider in the used-car market. Join our team and help us reshape the future of digital production in the automotive industry! What We Are Looking For We are seeking a highly motivated Client Onboarding Specialist to join our Customer Success team. The ideal candidate will be responsible for ensuring seamless onboarding of customers, helping them successfully implement Spyne s products, and fostering strong relationships that drive customer satisfaction, retention, and expansion. Lead the entire customer onboarding process: Ensure a smooth transition from initial engagement to successful go-live and implementation of Spyne products. Cultivate strong customer relationships throughout the onboarding phase to ensure long-term success. Handle customer issues from start to finish, working in a dynamic and fast-paced environment. Respond to support queries via chat, email, and video conferencing, providing clear and timely solutions. Analyze customer data to continuously improve the customer experience. De-escalate and resolve issues using platform and industry expertise to ensure customer satisfaction. Work under time constraints and meet deadlines, often with unexpected challenges, to meet customer needs. Become a product expert and go-to resource for both customers and internal teams. Collaborate with cross-functional teams to identify opportunities for automation or added features to better serve customers. What You Must Have Bachelor s/Master s degree with 3-4 years of experience in a customer/client-facing role. Experience with US clients is an added advantage. Strong problem-solving abilities with a keen attention to detail. Exceptional written and verbal communication skills in English. Hands-on experience with HubSpot and Freshdesk is mandatory. Openness to working in US shift timings. Young Startup Culture: Our team has an average age of 25-26 years, and even during the Great Resignation , we had near-zero attrition a testament to our company culture. Top-Rated AI Tech Company: With a 4+ rating on Glassdoor, Spyne is recognized as one of the top-rated AI tech companies. Gender Diversity: We have one of the best male-to-female ratios in the AI tech industry. Employee Support: We offer best-in-class employee supportive policies in line with government mandates. Customer-Centric: We are obsessed with delivering the best customer experience and ensuring client delight. We are in the growth stage, and it s the perfect time to join! Be part of a team that is set to grow 10X+ and contribute to a revolutionary transformation in automotive retail. If you're passionate about customer success and want to be part of a fast-growing, innovative company, Spyne is the place for you. Apply now to start your journey with us! Qualification : Bachelors/Masters degree with 3-4 years of experience in a customer/client-facing role.
Customer Success Manager
Builder.ai
Job Title: Customer Success Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re on a mission to make software development accessible to everyone regardless of their technical background, budget, or experience. We've already helped entrepreneurs, small businesses, and global brands like BBC, Makro, and Pepsi to build their software solutions. With over $450 million in funding and a global presence across EMEA, APAC, and the Americas, Builder.ai is poised to continue driving innovation at scale. Our dynamic, diverse team is united by a shared belief in the power of software to unlock human potential. We're excited to continue evolving our services and our team to help our customers and the world at large. About the Role We re looking for a Customer Success Manager (CSM) to join our growing team and play a critical role in ensuring customers are able to achieve their business goals using Builder Studio. As a CSM, you will help clients utilize our product effectively, ensuring the success and optimization of their applications post-launch. You will serve as the primary point of contact for our customers, helping them navigate challenges, achieve long-term success, and foster loyalty. You ll be key to the customer experience, proactively identifying opportunities for growth, and providing exceptional support. Why You Should Join Builder.ai Innovative Impact: Work with a cutting-edge product helping businesses build customizable applications with ease. Growth Opportunities: With the backing of over $450 million in funding, Builder.ai offers ample opportunities for career growth and development. Inclusive & Collaborative Culture: Be part of a diverse team that values individual perspectives and believes in working together to drive success. Perks: We offer a variety of benefits such as stock options, discretionary pay, hybrid working, private medical insurance, and more. Key Responsibilities Customer Relationship Management: Build strong, long-lasting relationships with clients by offering ongoing support, conducting regular reviews, and driving customer success. Collaboration: Work closely with the sales, delivery, technical support, and product teams to ensure optimal outcomes for customers. Proactive Support: Address customer queries, resolve issues, and identify opportunities to ensure the consistent performance of their applications. Success Planning: Develop long-term success plans tailored to each customer s needs, ensuring their application grows alongside their business. Cross-sell & Upsell: Identify and capitalize on opportunities to cross-sell or upsell relevant products and services from the Builder.ai ecosystem. Customer Renewal: Ensure that customers renew their Builder Studio subscriptions, maintaining high customer retention. Customer Advocacy: Collaborate with marketing to identify potential customer advocates who can share their success stories and serve as references. Process Improvement: Help improve customer success processes, leveraging data and customer feedback to implement actionable insights. Requirements Experience: 5+ years in a Customer Success Manager or similar customer-facing role, preferably in SaaS or AI products. Customer Engagement: Experience managing a high volume of customers and working with C-suite stakeholders. Communication Skills: Strong ability to communicate and build relationships, leading to increased customer satisfaction, reduced churn, and growth. Data-Driven: Ability to work with data to understand trends and create actionable plans to improve customer success. Cross-sell/Upsell: Proven experience in identifying opportunities for cross-selling or upselling within your customer portfolio. Organizational Skills: Ability to multitask and prioritize customer needs while maintaining attention to detail. Customer Empathy: Strong customer empathy, with the ability to understand their challenges and proactively resolve issues. Process Improvement: Experience contributing to an early-stage customer success team, driving process enhancements, and refining best practices. Benefits Compensation: Discretionary variable pay or commission scheme depending on your role. Equity: Stock options in a $450 million funded Series D scale-up. Leave: 24 days of annual leave + public holidays. Family Time: 2 Builder family days each year. Holiday Time: Time off between Christmas and New Year. Health: Fully funded Private Medical Insurance. Meals: Free lunch at our state-of-the-art working environment in Gurugram. Referral Bonus: Generous referral bonus scheme. Joining Builder.ai means becoming part of a fast-growing, globally distributed team working together to push the boundaries of software development. We re committed to creating opportunities for growth, learning, and success, and we invite you to be a part of that journey.
Partner Development Manager
Builder.ai
Job Title: Partner Development Manager (Microsoft Azure) Location: Gurugram, India Company: Builder.ai About Builder.ai At Builder.ai, we're revolutionizing software development, making it accessible to anyone no matter their technical expertise, budget, or background. Our mission is to simplify the software-building process and we've already helped thousands of entrepreneurs, small businesses, and major global brands such as BBC, Makro, and Pepsi to achieve their software goals. With offices across EMEA, APAC, and the Americas, and over $450 million in funding from investors like QIA and Microsoft, we are driving innovation on a global scale. Builder.ai is growing rapidly, and there s never been a better time to be part of our journey. Our team is diverse, collaborative, and talented, united by a shared belief in unlocking human potential through software. We encourage experimentation and provide endless opportunities for learning, growth, and progress. Life at Builder.ai At Builder.ai, you re not just filling a role. We believe every position offers unlimited opportunities to challenge the status status quo and drive positive change. Whether you are experimenting with new ideas or taking a leadership role, you'll be empowered to make an impact. We offer a culture of collaboration where your differences are celebrated. You ll join a global team that s passionate about improving how software is built. Perks include: Private healthcare Discretionary pay or commission schemes Stock options in a $450 million funded company Generous paid leave and trips abroad #WhatWillYouBuild and we can t wait to find out! About the Role We are seeking a Partner Development Manager to take charge of our strategic alliance with Microsoft, with a specific focus on Microsoft Azure. This pivotal role will be based in Gurugram, and will allow you to have a significant impact on our marketplace and ecosystem business. As our Microsoft Partner Manager, you ll be responsible for: Managing & Cultivating Relationships: Oversee and nurture our strategic relationship with Microsoft, with a focus on expanding Builder.ai s presence within the Azure ecosystem. Growth Strategy: Develop and execute strategies to drive revenue growth by aligning with Microsoft s go-to-market initiatives. Ecosystem Development: Foster a thriving network of partners that complement Builder.ai s offerings on Azure. Revenue Impact: Work on collaborative initiatives aimed at revenue growth and scaling Builder.ai s Azure Marketplace presence. This role is perfect for someone with a strong background in cloud or SaaS partnerships and who thrives in a high-impact, market-making environment. What You ll Do Build Strategic Partnerships: Lead our relationship with Microsoft Azure to ensure Builder.ai s continued growth and success in this critical ecosystem. Go-to-Market Initiatives: Drive initiatives alongside Microsoft to build and grow revenue through the Azure Marketplace. Influence & Revenue Growth: Work closely with Microsoft to influence their ecosystem and grow Builder.ai s presence within their offerings, creating new market opportunities and driving increased profitability. Lead Cross-functional Collaborations: Collaborate with sales, marketing, engineering, and product teams to align with Microsoft s business goals. Market Leadership: Be the face of Builder.ai at events, partner conferences, and with key stakeholders to establish us as a market leader within the Azure ecosystem. Experience: 10+ years in cloud, SaaS, or Application Development partnerships, specifically with a focus on Microsoft Azure or similar cloud services. Self-Starter: Ability to work independently and have an insurgent mindset someone who thrives in creating new routes to market and drives the business forward. Market-Making Mentality: Capable of changing the balance sheet of a partner and leading them to higher growth and profitability. Collaborative: Able to work across teams, including sales, marketing, and technical teams, to execute strategies and align with partner goals. Adaptable: Willing to work in various capacities whether standing at a booth, cold-calling prospects, or developing strategic partnerships. Bonus: Knowledge of custom application development is beneficial but not required. Benefits Compensation: Discretionary variable pay or commission schemes. Equity: Stock options in a $450 million Series D funded company. Work-life Balance: Hybrid working, 24 days annual leave + public holidays, and time off between Christmas and New Year. Family Perks: 2 Builder family days each year and generous referral bonus scheme. Health: Fully funded Private Medical Insurance. Meals: Free lunch at our state-of-the-art working environment in Gurugram. Joining Builder.ai means being part of a high-growth company where your efforts have a direct impact on shaping the future of software development. With strong support from Microsoft and a focus on cloud-based innovation, this is an exciting opportunity to build partnerships that will revolutionize the way businesses develop software globally.
Growth Analyst
Ixigo
Growth Analyst Location: Gurugram, India Employment Type: Full-time About ixigo ixigo is a technology company revolutionizing the way Indian travelers plan, book, and manage their trips. Founded in 2007 by Aloke Bajpai and Rajnish Kumar, ixigo helps travelers make smarter decisions through AI, machine learning, and data science. With apps like ixigo, ConfirmTkt, and AbhiBus, ixigo offers travelers the ability to book train, flight, bus tickets, hotels, and much more. In 2022, ixigo was named one of the Top 10 Most Downloaded Travel Apps worldwide (data.ai). Headquartered in Gurugram, ixigo also has offices in Bangalore (ConfirmTkt) and Hyderabad (AbhiBus). Job Description We are looking for a Growth Analyst to join our dynamic team. As a Growth Analyst, you will help us unlock growth opportunities by analyzing customer behavior and campaign performance. You will collaborate closely with marketing, product, and data teams to develop data-driven strategies that drive user acquisition, activation, retention, and revenue growth. Your work will directly impact how we scale smarter and faster. Key Responsibilities Data Analysis & Insights: Analyze user behavior, campaign performance, and funnel metrics to identify and drive growth opportunities. Reporting & Dashboards: Build and maintain dashboards and reports using BI tools (e.g., Tableau, Power BI, Looker) to track key performance indicators (KPIs). Data Querying & Processing: Develop SQL queries to extract, clean, and aggregate data from various sources and databases. A/B Testing & Experimentation: Design and run A/B tests and experiments to evaluate new growth initiatives and optimize performance across all user touchpoints. Strategic Collaboration: Work closely with marketing and product teams to design data-driven growth strategies that increase customer acquisition, activation, retention, and lifetime value (LTV). Campaign Measurement & Optimization: Support the measurement of paid and organic campaigns (including email, search, social media) and provide actionable insights to improve their effectiveness. Core Technical Skills SQL & Relational Databases: Advanced querying skills, performance tuning, working with window functions and CTEs. Data Visualization & BI: Proficiency in tools like Tableau, Power BI, or Looker for building dashboards and reports. Spreadsheet Modeling: Expert-level proficiency in Excel (pivot tables, macros; VBA is a plus). Scripting Languages: Familiarity with at least one scripting language (e.g., Python or R) for data cleaning, ETL tasks, and basic machine learning prototypes. Marketing Analytics Tools: Hands-on experience with Clevertap and Firebase for user engagement and campaign tracking. Good to Have Marketing Analytics Tools: Experience with tools like Google Analytics 4, Mixpanel, and Clevertap for campaign performance tracking. Ad Platforms: Basic understanding of programmatic ad platforms (e.g., DV360, Meta Ads API). Data Warehouses: Exposure to SQL-based data warehouses like Snowflake, BigQuery, or Redshift. Impactful Work: Directly contribute to the growth and success of a leading travel tech company. Collaborative Culture: Work with talented professionals across diverse teams. Career Growth: Opportunities for fast-paced career development. Competitive Compensation: Enjoy a competitive salary and benefits package. Work-Life Balance: We encourage a healthy work-life balance in a supportive environment.
Java Backend Developer
Indifi Technologies
Job Title: Backend Engineer (Java/Spring) About the Role: We are looking for an experienced and highly motivated Backend Engineer to join our fast-growing startup. As a key player in our engineering team, you will work on building high-quality, scalable backend systems that power our products. You ll be solving complex challenges, writing efficient and performant code, and ensuring that our applications run seamlessly in a fast-paced environment. A Great Fit for This Role: Thrives in Startups: You re excited about working in a fast-paced, start-up environment, where you ll have the opportunity to directly impact the development of our products. Strong Analytical Skills: You have an aptitude for quickly understanding new concepts and systems, proposing and implementing solutions. Hands-On Engineer: You are passionate about backend technologies like Java and Spring Boot, and you love building resilient, performant systems. Time-Sensitive Deliveries: You have a proven track record of delivering projects in an environment where quick fixes and solutions are needed daily. Code Quality & Performance: You care deeply about code quality, performance, and execution, and you understand how to write efficient code that scales. Problem Solver: You're someone who can quickly identify issues and solve them in real-time. Key Responsibilities: Backend Development: Develop and maintain backend systems using Java/Spring Boot, ensuring scalability, reliability, and performance. API Design & Development: Design, implement, and optimize RESTful APIs to support various client needs and internal systems. Database Management: Work with relational databases (PostgreSQL, MySQL) to ensure data integrity, optimize queries, and improve system performance. Messaging & Integration: Integrate with messaging systems like RabbitMQ, Elastic Search, and Kafka for efficient and scalable data communication. Cloud Infrastructure: Work with AWS and other cloud services to deploy, scale, and manage backend applications. Continuous Integration: Implement CI/CD pipelines using tools like Jenkins, Kubernetes, etc., to ensure smooth and rapid deployment cycles. Code Quality & Testing: Write and maintain high-quality, well-tested code, ensuring reliability and resilience in production environments. Collaboration: Collaborate with cross-functional teams to design, build, and deliver robust backend systems that meet business needs. Must-Have Skills and Experience: Java/Spring Boot: 4+ years of hands-on experience in backend system development using Java/Spring Boot. Core & Advanced Java: Expert understanding of Core and Advanced Java programming. Databases: Strong experience working with relational databases (PostgreSQL, MySQL). NodeJs & MongoDB: Experience with NodeJs and MongoDB is a plus. Messaging & Stream Processing: Experience working with RabbitMQ, Elastic Search, Kafka. Cloud Computing: Experience with cloud services such as AWS. CI/CD Pipelines: Familiarity with continuous integration and deployment methodologies (Jenkins, Kubernetes, etc.). Software Design Principles: Strong understanding of software design principles, patterns, and frameworks. Linux Proficiency: Proficient in working within a Linux environment. Education: Bachelor s or Master s degree in Computer Science or related field from Tier-I/Tier-II colleges. What You ll Bring to the Team: A passion for backend technologies, especially Java/Spring, and a strong desire to build scalable, efficient systems. A deep understanding of backend development, database management, and cloud services. A focus on code quality and performance, with an understanding of Big O notation and optimization techniques. An ability to work independently and as part of a collaborative, cross-functional team. Excellent problem-solving skills and the ability to think on your feet in a high-pressure environment. Perks and Benefits: Competitive salary and performance-based incentives. Opportunity to work with cutting-edge technologies and solve complex problems. Flexible working hours and remote work options. Work in a dynamic, growth-oriented environment where your contributions make a direct impact. If you re an experienced backend engineer who thrives in a fast-paced environment and is passionate about building scalable, reliable systems, we d love to have you on board! Qualification : Bachelors/Masters degree in Computer Science from tier-I/tier-II colleges only.
Executive - Snowflake
Kpmg India
About KPMG in India KPMG in India is a leading professional services firm, a member of KPMG International Limited. Established in August 1993, KPMG India is known for delivering high-quality services, supported by our global network and in-depth knowledge of local regulations, markets, and competition. With offices across key cities such as Ahmedabad, Bengaluru, Chennai, Gurugram, Hyderabad, Mumbai, Noida, and more, we provide comprehensive services to national and international clients across diverse sectors. We focus on offering industry-specific, technology-driven solutions that are rapid, performance-oriented, and rooted in our deep understanding of both global and Indian business landscapes. About Lighthouse Lighthouse, KPMG's Big Data, AI & Analytics practice, specializes in providing advanced solutions in Data Engineering, Data Science, Data Visualization, and Process Analytics. With a strong industry focus, we drive innovation and deliver transformative results for our clients. Role Overview We are seeking a skilled professional to join our team, where you will play a key role in designing, developing, and implementing enterprise-level applications using Snowflake. The role will involve working with cutting-edge data technologies to ensure the efficient flow, processing, and visualization of data. Key Responsibilities Design and Develop Snowflake Solutions: Build and deploy enterprise-scale applications leveraging Snowflake, optimizing for both performance and scalability. Create and Manage Data Pipelines: Use DBT to develop, test, and deploy data pipelines ensuring seamless data flow and processing. SQL Query Optimization: Develop and fine-tune SQL queries to enhance performance and scalability of applications. Security & Access Management: Implement identity and access management features and create robust authorization frameworks to ensure secure access controls. Troubleshoot Performance Issues: Address and resolve performance and scalability challenges within the Snowflake environment. Collaborative Solutions Development: Work closely with data engineers, analysts, and business stakeholders to understand requirements and deliver data-driven solutions. Maintenance & Improvement: Maintain and optimize existing Snowflake infrastructure and processes to ensure continued efficiency. Stay Updated: Continuously improve skills and knowledge by staying abreast of new Snowflake features and industry best practices. Qualifications Educational Requirements: BE/B.Tech/ME/M.Tech/MCA or any relevant degree. Equal Opportunity Employment (EOE) KPMG India is committed to providing equal employment opportunities to all applicants and employees, regardless of color, caste, religion, gender, age, national origin, citizenship, sexual orientation, gender identity or expression, disability, or other legally protected status. We embrace diversity and encourage you to voluntarily submit demographic details to help us in our diversity initiatives. Please note that submitting this information is entirely voluntary and will not affect your application in any way. Qualification : BE/B.Tech/ME/M.Tech/MCA or any relevant degree.
Senior Analyst - Record To Report
Louis Dreyfus Company
Accounting Associate Company Description: Louis Dreyfus Company is a leading merchant and processor of agricultural goods, spanning the entire value chain from farm to fork. We leverage our global reach and extensive asset network to serve customers and consumers worldwide. Structured as a matrix organization, we operate across six geographical regions and ten platforms in over 100 countries, employing approximately 18,000 people globally. Job Description: We are looking for a detail-oriented and proactive Accounting Associate to join our team. In this role, you will perform various finance and accounting functions, ensuring accurate bookkeeping, month-end accruals, AR aging, analysis of open balances, daily payments, tax compliance, and adherence to internal policies and procedures. You will report directly to the Manager and contribute to the efficient and timely completion of financial reporting and compliance. Key Responsibilities: Perform the checking and posting of accounting vouchers, including month-end accruals, provisions, fixed asset reporting, payroll accounting, and indirect expense booking. Timely reconciliation of general ledger (GL) accounts and ensure accurate accounting records. Support the month-end closing process and ensure all financial records are up-to-date. Resolve day-to-day accounting queries and provide proactive solutions. Ensure real-time transaction recording in AX (Accounting System). Reconcile intercompany transactions and ensure proper recording of transactions (expenses, sales, purchases, and payments) in the correct GL, cost center, and expense type. Settle open transactions in ledger accounts and ensure all vendor invoices are accounted for and paid within due dates. Handle queries related to the books of accounts from counterparts and ensure compliance with company policies. Assist in providing data for annual budgeting, reforecasting, and supporting internal and statutory audits. Ensure compliance with statutory requirements, such as timely data submission and payment processing, and reconcile them with the books of accounts. Prepare monthly expense bookings, compare with previous periods, and ensure accurate monthly provisioning of expenses. Submit timely reports to the Manager and assist with various financial data preparations and audits. Maintain strong knowledge of IGAAP/IFRS standards. Build effective relationships within the team and with cross-functional teams. Qualifications: CA Inter, CA, MBA (Finance), or M.Com. Minimum 1-2 years of relevant experience in accounting or finance. Proficiency in Microsoft Office tools. Knowledge of SAP software is an advantage. Strong communication and interpersonal skills. Additional Information: Diversity & Inclusion: Louis Dreyfus Company is committed to embracing diversity, equity, and inclusion. We foster a workplace that values diverse perspectives and provides equal opportunities for all employees. Sustainability: Sustainability is at the core of our values. We strive to create fair and sustainable value for our business, stakeholders, and the communities we impact. What We Offer: A dynamic, international work environment that will challenge and develop your skills. Career development opportunities in one of the largest private companies globally. A workplace culture that embraces diversity and inclusivity. Employee recognition programs and wellness initiatives, including confidential access to certified counselors for employees and their families. Certified Great Place to Work. Qualification : CA Inter, CA, MBA (Finance), or M.Com.
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