BPO Jobs in Noida

Job Responsibilities Manage the BPO recruitment process and supervise the team of recruiters. Manage key ratios of TAT (Turnaround Time), Joining Ratio, Referral contribution, and infant attrition. Maintaining strong candidate engagement during pre-boarding to minimize pre-joining attrition. Work with business leaders to determine current and future staffing needs. Leveraging social media, job boards, Internet, and other sourcing means for available vacancies. Strengthen relationships with third-party recruitment agencies, NGOs, FOC (Free of Charge) consultants, and College Campuses to ensure their full support to meet hiring needs. Creating weekly/monthly reports to accurately reflect talent plan, status, and other reports. Prepare Recruitment trackers. Skill Requirement 5-8 years of Domestic BPO recruitment experience. Strong BPO hiring experience - Bulk hiring, mass recruitment, walk-ins, campus hiring. Good network with FOC consultants, training institutes, campuses, NGOs, and Govt. run programs. Team handling experience of a minimum 4-5 years. Strong exposure to Social Networking & Data Mapping through job portals, LinkedIn, Google, Facebook, etc. Dynamic, Confident, Good Communication skills. Solid understanding of sourcing techniques, usage of job boards/portals. Deadline-driven, with good time management to balance competing demands.

A career in IBM Consulting means collaborating with global clients and being part of IBM BPO, a division that accelerates digital transformation with agile methodologies, process mining, and AI-powered workflows. You ll work with innovative companies to improve their hybrid cloud and AI journeys, supported by IBM s powerful technology platforms, including IBM Software and Red Hat. Curiosity, creativity, and continuous learning are at the heart of success at IBM. You ll be guided by mentors and coaches who encourage you to challenge the norm, explore new ideas, and deliver innovative solutions for a wide network of clients. Your Role and Responsibilities As a Process Associate Insurance (Claims), you will handle the processing of Life and Annuity Insurance Claims. You ll ensure timely and accurate claims investigation, processing, and payment, while meeting productivity and quality standards. Key Responsibilities: Investigate and process insurance claims, including validating documents and calculating benefit amounts. Release approved claims payments to beneficiaries. Meet daily, weekly, and monthly productivity and quality targets. Required Technical and Professional Expertise Graduate degree (except B.Tech/Technical Graduation/Law). Minimum 1.5 years of experience in Life/Annuities products Claims Processing. Excellent communication skills English (both written and verbal). Strong analytical skills, proactive mindset, and ability to identify issues and suggest solutions. Basic computer knowledge with a typing speed of 35 words per minute. Preferred Technical and Professional Expertise Proficiency in MS Office applications. Self-directed, ambitious, and target-driven achiever. Proven ability to analyze complex data with strong interpersonal and organizational skills. Qualification : Graduate degree (except B.Tech/Technical Graduation/Law).