BUG Tracking Jobs in Gurgaon

Senior QA Engineer

Job Summary: Associate, Technical Application Support Location: Gurgaon, India Department: Operations Group Division: S&P Global Market Intelligence Role Overview: As an Associate in Technical Application Support, you will be a key technical consultant supporting S&P Global s Channels Data Delivery solutions. You will work closely with global product specialists, sales teams, and external customers to deliver high-quality technical assistance around product deployment, configuration, performance tuning, and troubleshooting. Your expertise will bridge customer environments and our data delivery products, ensuring smooth integration into mission-critical workflows. Key Responsibilities: Provide deep technical support for Channels Data Delivery products, including Xpressfeed Loader deployment and configuration. Assist with sizing, deployment, troubleshooting, and performance tuning in client environments. Partner with pre- and post-sales teams to support client needs and opportunities. Drive innovation by proposing automation and efficiency improvements in support processes. Monitor evolving product features, participate in strategy discussions, and contribute to product testing. Act as the voice of the customer by relaying feedback for product enhancements. Support client implementations, upgrades, migrations, and ongoing technical operations. Who You Are: Education: Degree in Computer Science, Information Systems, or equivalent experience. Experience & Skills: Strong troubleshooting and problem-solving skills with attention to detail. Hands-on experience with software deployments, Windows/Linux OS, and SQL querying. Familiarity with cloud environments (AWS, Azure, or Google Cloud), especially AWS EC2 and RDS/Aurora. Comfortable leading client-facing technical discussions. Preferred: Knowledge of finance, capital markets, and database administration (SQL Server, Oracle, PostgreSQL). Experience with FTP, proxies, network and security protocols, and data integration techniques. Familiarity with Agile/SCRUM and product development lifecycle. What You ll Gain: A dynamic role interacting directly with clients and global teams on enterprise-level financial data products. Exposure to the evolving landscape of financial markets and technology-driven data solutions. Opportunities for career growth through continuous learning, skill development, and cross-functional collaboration. Access to competitive benefits supporting your health, well-being, and financial future. About S&P Global Market Intelligence: S&P Global Market Intelligence provides trusted data, insights, and technology solutions that empower customers to make informed business decisions. Our team is dedicated to excellence, integrity, and innovation in delivering essential intelligence to global markets. Qualification : Degree in Computer Science, Information Systems, or equivalent experience.

Quality Assurance (QA) Engineer Location: Gurugram, India Type: Full-Time Experience: 2 5 Years Category: Technology / Quality Assurance About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is the leading enterprise software provider for financial planners in India. Our platform powers the top financial advisors in the country, enabling them to manage and optimize millions of investment transactions daily. If you want to help revolutionize how millions invest, join us to build the future of financial planning. Role Overview We are seeking a skilled Quality Assurance Engineer to join our tech team. You will own the quality of our software products by designing, developing, and executing test plans and automated test scripts, ensuring our fintech platform remains robust, reliable, and user-friendly. Key Responsibilities Understand user requirements and translate them into detailed test cases and scenarios. Develop, maintain, and execute automated test scripts using tools like Selenium, JMeter, PhantomJS, Jasmine, and JUnit. Perform manual testing for exploratory and regression testing. Collaborate closely with product owners, developers, and business analysts to clarify requirements and ensure thorough testing coverage. Identify, document, and track defects using issue-tracking tools. Contribute to the improvement of testing processes and test automation strategies. Monitor and analyze product quality metrics to ensure continuous improvement. Required Experience & Skills Bachelor s degree in Computer Science or related field, or equivalent professional experience. 2 5 years of experience in quality assurance and software testing, preferably in a fintech environment. Strong hands-on experience with test automation tools such as Selenium, JMeter, PhantomJS, Jasmine, and JUnit. Proficiency in manual testing methodologies, including functional, regression, and exploratory testing. Familiarity with Agile development methodologies and test lifecycle management. Experience with bug tracking and test management tools. Good problem-solving skills and attention to detail. Excellent communication skills and ability to work collaboratively in a remote or office setting. Perks & Benefits 5-day workweek with flexible timings and regular team-building activities. Group medical insurance for permanent employees covering up to 3 Lakhs. Access to free financial planning consultations tailored to your personal life stage. Support and guidance for starting or enhancing your personal investment journey. Join a dynamic team where your contributions directly impact how millions of people plan their financial futures. Grow your skills in a supportive environment that values innovation, ownership, and collaboration. Qualification : Bachelors degree in Computer Science or related field, or equivalent professional experience.

Job Title: System Test Engineer Location: Gurugram, India Experience Required: 5+ Years Job Type: Full-Time | Permanent About G+D Creating Confidence in the Digital Age Giesecke+Devrient (G+D) is a global technology leader trusted by billions for over 170 years. Specializing in integrated security technologies across Digital Security, Financial Platforms, and Currency Technology, we enhance trust and security in today s increasingly digital world. Our innovative solutions power physical and digital currencies, securing transactions and the cash cycle in collaboration with central banks and the currency industry worldwide. Join G+D and be part of shaping the future of payments and digital trust. Role Overview: As a System Test Engineer at G+D, you will be responsible for manual testing of High-Speed Banknote Processing Systems. You will engage in comprehensive system test planning, execution, and reporting within a cross-site agile scrum team based in India and Germany. This role is critical to ensuring the quality and reliability of our complex security solutions. Key Responsibilities: Analyze stakeholder and system requirements to define testing scope. Design, create, and maintain detailed test artifacts including Test Plans, Test Cases, and Coverage Matrices. Collaborate with lower-level testing teams to ensure end-to-end test coverage. Execute system and acceptance tests meticulously and report results. Conduct demos of completed functionalities for stakeholders. Work closely with development teams to plan and execute system integration testing. Partner with Product Owners to ensure comprehensive test coverage aligned with requirements. Adhere to organizational processes and quality standards throughout the testing lifecycle. Contribute to continuous improvement of the Product Development Life Cycle (PDLC). Document and report test results and manage defect tracking effectively. Required Skills & Qualifications: Bachelor s degree in Computer Science, Mechatronics, Electrical Engineering, or related technical field. Minimum 5 years of system testing experience, preferably with complex aggregate systems. Proficient with test management tools such as ALM, TFS/Azure DevOps, or Quality Center. Expertise in detailing test cases, conducting reviews, and managing defects. Hands-on experience with functional testing techniques: integration, system, and regression testing. Familiarity with Agile Development Life Cycle methodologies. Professional certification like CSTE or ISTQB is a plus. Strong analytical thinking, problem-solving skills, and ability to work independently. Excellent communication skills in multicultural and distributed teams. Preferred (Good to Have): Working knowledge of SQL, databases, Java, .NET applications, and web technologies. Experience with version control systems. At G+D, our people are our most valuable asset. We foster a diverse, inclusive, and inspiring work environment where professionalism and human values thrive. Your work here matters by joining us, you contribute to the security and trust of billions worldwide. Enjoy competitive benefits, opportunities for growth, and the chance to be part of an international team shaping the digital future. Apply now to become a vital part of G+D s journey in securing the digital age. Qualification : Bachelors degree in Computer Science, Mechatronics, Electrical Engineering, or related technical field.

Job Title: QA Engineer | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Company: Shipsy About Shipsy At Shipsy, we are at the cutting edge of logistics technology, revolutionizing how international trade is managed. Over the past 9 years, we have captured a dominant share of the Indian logistics market, with over 30% of the India courier/express industry running through our platform. We are also rapidly expanding in international markets including Saudi Arabia, UAE, North Africa, and Southeast Asia. Our SaaS-based platform addresses inefficiencies in global trade by offering solutions for shipment tracking, rate procurement, workflow management, and AI-based invoicing reconciliation. By automating logistics processes, we help 5 of the top 10 exporters and importers in India reduce costs and gain end-to-end shipment visibility. Backed by Sequoia Capital's Surge and Info Edge, with $8M in funding to date, Shipsy is on a growth trajectory and becoming the de facto platform for managing international trade. Role Overview: QA Engineer As a QA Engineer at Shipsy, you will be a key player in ensuring the quality and reliability of our platform. You will be responsible for testing our software products, identifying issues, and ensuring that high-quality standards are maintained throughout the development lifecycle. Your work will involve a combination of manual and automated testing, ensuring that our platform delivers flawless functionality to our users. You ll work closely with our development and product teams to detect and resolve defects before they impact the user experience. Key Responsibilities Test Planning & Execution: Develop and execute comprehensive test plans and test cases to ensure all aspects of the product are tested thoroughly. Manual & Automated Testing: Perform manual and automated testing to validate product functionality, ensuring high-quality standards are met across all stages of development. Bug Identification & Reporting: Identify, document, and track bugs and issues in the system, ensuring they are clearly communicated and addressed in a timely manner. Regression Testing: Conduct thorough regression testing to ensure that fixed bugs do not introduce new issues or negatively impact other system features. Testing Process Improvement: Develop and enhance testing processes for both new and existing products, contributing to continuous improvement in quality assurance practices. Collaboration with Development & Product Teams: Work closely with development and product teams to ensure quality is integrated into every phase of the software development lifecycle. Test Results Analysis: Analyze test results and produce detailed reports on software quality, identifying trends and areas for improvement. Staying Current with Testing Tools & Methodologies: Keep up-to-date with the latest testing tools and methodologies, integrating innovative techniques to improve product quality. Qualifications & Skills Experience: 2+ years of experience in Software QA with a focus on testing web applications or SaaS products. Technical Skills: Proficient in manual testing and automated testing tools (e.g., Selenium, JUnit, TestNG). Bug Tracking: Familiarity with bug tracking systems such as JIRA, Bugzilla, or similar platforms. Attention to Detail: Strong analytical skills with the ability to identify defects and ensure thorough testing across all use cases. Collaboration: Excellent communication skills to work effectively with development, product, and QA teams. Test Documentation: Experience in creating detailed test plans, test cases, and test reports. Problem-Solving: Strong problem-solving skills with the ability to think critically and independently. Educational Background: A degree in Computer Science, Engineering, or a related field is preferred. Innovative Work Culture: Be part of a fast-growing company at the forefront of logistics technology. Contribute to a platform used by major global players in the logistics industry. Growth Opportunities: We offer continuous learning opportunities, and you ll be working alongside talented professionals who are passionate about problem-solving and innovation. Competitive Salary & Benefits: Shipsy offers a competitive salary, performance-based incentives, and world-class employee benefits to help you thrive in your career.

Job Title: Senior QA Engineer Location: Gurugram, India Job Type: Full-Time Experience Level: 5+ Years Overview: We are looking for a highly motivated and skilled Senior QA Engineer with 5+ years of experience to join our dynamic team. In this role, you will have the opportunity to work on challenging and impactful projects, significantly contributing to the success of our products. You will be a key member of the engineering team, collaborating closely with developers, product managers, and designers to deliver high-quality software in a fast-paced, innovative environment. At our company, we value ownership, collaboration, and a proactive approach to problem-solving. We encourage continuous learning and innovation within a supportive and collaborative environment. Key Responsibilities 1. Test Planning & Strategy Develop and execute comprehensive test plans and strategies, including risk assessments and test coverage analysis. Collaborate with the development team to define acceptance criteria and ensure testability of features. Participate in sprint planning and grooming sessions to provide valuable QA input. 2. Test Execution & Automation Design, develop, and maintain automated test scripts using appropriate testing frameworks (e.g., Selenium, Cypress, JUnit). Perform manual and automated testing, including functional, regression, integration, performance, security, and usability testing. Analyze test results, identify, and document defects effectively using bug-tracking tools. 3. Quality Assurance Advocate for quality throughout the entire software development lifecycle, from requirements gathering to release. Proactively identify and mitigate potential quality risks. Contribute to continuous improvement of our testing processes and methodologies. 4. Collaboration & Communication Effectively communicate testing progress, issues, and findings to the development team and other stakeholders. Build and maintain strong relationships with cross-functional teams. Participate in code reviews and provide constructive feedback. 5. Data Analysis Analyze test data and generate comprehensive test reports to track progress and identify trends. Utilize data analysis techniques to improve test effectiveness and efficiency. Qualifications Experience 5+ years of proven experience as a QA Engineer in an agile development environment. Experience with cloud computing platforms (e.g., AWS, Azure, GCP) is a plus. Technical Skills Strong understanding of software development principles and methodologies (e.g., Agile, Scrum, DevOps). Proficiency in API testing using tools like Postman, SoapUI, or REST Assured. Familiarity with SQL and scripting languages (e.g., Python, Groovy). Experience with performance and load testing tools (e.g., JMeter, LoadRunner) is a plus. Dynamic Work Environment: Work on challenging projects that have a direct impact on the product s success. Collaborative Culture: Be part of a supportive, collaborative environment that values innovation and continuous learning. Career Growth: Opportunity to contribute to the continuous improvement of processes while growing within a fast-paced organization. Competitive Benefits: Receive competitive compensation and benefits for your hard work. If you are an experienced Senior QA Engineer passionate about ensuring the quality and success of cutting-edge software products, we encourage you to apply now and become a part of our dynamic team.

Job Title: Software QA R&D Engineer (EDA Software Testing & Quality Assurance) Overview: Keysight Technologies is at the forefront of technological innovation, delivering breakthroughs and trusted insights across electronic design, simulation, prototyping, testing, manufacturing, and optimization. With approximately 15,000 employees globally, we provide world-class solutions across communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets, serving customers in over 100 countries. Learn more about what we do at Keysight. Our award-winning culture drives our vision of where technology can take us, fueling a passion for solving challenging problems with industry-first solutions. Diversity, equity, and inclusion are core to our culture and innovation at Keysight. We believe that when people feel a sense of belonging, they thrive and contribute to creating innovative solutions. We are seeking a Software QA R&D Engineer to join our Keysight R&D Centre in Gurgaon/Bangalore, India. This role is focused on testing and quality assurance of Keysight's EDA software. The Software QA Engineer will play a critical role in ensuring the quality and reliability of Keysight s RF/Microwave, HSD, and Power Electronics solutions through Agile Software Development and comprehensive testing methodologies. Key Responsibilities: Test Plan Development: Develop, execute, and maintain test plans for functionalities in EDA tools. Software Testing & Verification: Validate and test design flows, ensuring seamless integration with other EDA tools. Automation: Design and implement automated test cases using scripting languages like Python or Perl for physical verification workflows, including CI/CD pipelines. Bug Tracking & Documentation: Track and document issues using Jira, collaborating with developers for timely issue resolution. Contribute to project documentation using Confluence for collaboration and knowledge sharing. Version Control: Manage testing frameworks and integrate them with Git for source control, ensuring robust testing processes and traceability for changes. CI/CD & Build Automation: Utilize tools like Jenkins for continuous integration, automating build and test processes to validate frequent tool updates efficiently. Defect Identification & Debugging: Identify, document, and track defects, performing detailed debugging and working with development teams to resolve issues. Customer Support: Reproduce and resolve customer-reported issues related to EDA tools, ensuring enhancements to product quality. Cross-functional Collaboration: Collaborate with foundry partners to validate rule decks and stay updated with new physical verification methodologies, supporting evolving design processes. Qualifications: Education: Bachelor s or Master s degree in Electronics and Telecommunication (ECE), or an equivalent field. Experience: 8+ years in EDA software QA validation, with extensive knowledge in RF Microwave and Physical Verification. Experience creating end-to-end designs within the EDA domain. Tool Expertise: Experience with tools such as Assura, PVS, Calibre (e.g., Cadence, Siemens Mentor, Synopsys, Ansys) in IC/Board/Module design flows. Proficient in Design Rules: Experience developing DRC/LVS/ERC rules for IC/Module/PCB applications using tools like Cadence, Mentor, Synopsys, Ansys. Physical Verification QA Experience: Experience with Physical Verification QA is highly desired. PDK Quality Assurance engineers with Physical Verification experience are encouraged to apply. Scripting & Automation: Strong experience in scripting languages such as Python for automating testing workflows. Proficiency in automated testing tools like Google test and pytest is preferred. Software Build & Test: Experience working with Jenkins for builds and tests on Windows and Linux operating systems. Familiarity with CMake and source code management systems like Git. CI/CD Pipeline: Familiarity with CI/CD pipelines for build automation and testing. Issue Tracking & Collaboration Tools: Strong knowledge of Jira for issue tracking and Confluence for project collaboration. Attention to Detail: Excellent analytical, problem-solving, and debugging skills, with a keen eye for detail. Fast-paced Environment: Ability to work effectively under pressure with tight deadlines. Collaboration: Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Proactive Learner: A proactive attitude towards continuous learning and self-improvement, driven by a passion for software quality and customer satisfaction. Qualification : Bachelors or Masters degree in Electronics and Telecommunication (ECE), or an equivalent field.

Position: Assistant Manager Sales Administration and SCM (Healthcare) Location: Gurgaon Work Experience: 5-7 years Education: Diploma / B.E. in Electronics Job Purpose The Assistant Manager of Sales Administration and SCM (Healthcare) will be responsible for managing the administration of sales, order processing, distribution, and logistics in the healthcare sector, particularly with scientific equipment. This role involves coordination with various internal teams, communication with distributors and customers, and overseeing vendor relations and documentation. The individual will also collaborate with the Japan Head Office for order processing and delivery arrangements. Key Responsibilities Core Responsibilities At least 5 years of experience in sales administration, preferably in the scientific equipment market. Strong communication and writing skills for internal and external coordination. Team handling skills with the ability to collaborate effectively with Sales, Service & Application teams, Finance, Logistics, and other corporate departments. Manage customer and distributor communications related to order delivery, documentation, and any follow-up. Handle communication with the Japan Head Office for order processing, delivery arrangements, and other key logistical operations. Proficiency in order processing, government tender submission, GEM, payment follow-up, EMD & PBG processing. Knowledge of warranty, AMC, and CAMC obligations related to medical devices. Familiarity with GST, TDS, TCS, and financial reports. Expertise in SAP for order processing is mandatory, while knowledge of CRM (Customer Relationship Management) is preferred. Experience with distribution and shipping coordination for medical devices is preferable. Vendor & Documentation Management Vendor registration and obtaining multiple quotes for 3rd party item purchasing. Processing vendor purchase orders (PO) and invoices, ensuring timely payments. Managing invoicing, customs clearance, inland freight, and packing logistics. Prepare and manage vendor agreements and supplier contracts. Follow up on overdue payments and ensure collection of EMD and PBG. Reporting & Analysis Generate reports related to sales, backorders, order intake, pending payments, EMD & PBG tracking, vendor forms, pendency charts, and market data. Assist in sales planning by collaborating with Japanese expatriates to ensure seamless coordination across regions. Key Competencies & Skills Strong administration skills with experience in handling sales and supply chain management tasks. Ability to manage multiple stakeholders, both internally and externally, ensuring smooth operations across departments. Attention to detail in order processing, vendor management, and financial compliance. Problem-solving skills for efficient handling of customer issues and logistical challenges. Proficiency in SAP and working knowledge of CRM systems. Adaptability and willingness to learn new processes and tools. Desired Skills & Experience Experience in the healthcare or scientific equipment sector is preferred. Experience with vendor management, government tenders, and distribution processes for medical devices is a plus. Qualification : Diploma / B.E. in Electronics

Position: Administration Associate Location: Gurgaon Department: Administration / Facilities Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is seeking a detail-oriented Administration Associate to manage daily facility operations, coordinate with vendors, and support employee services. The ideal candidate will have a strong background in office administration or facilities management with excellent organizational and communication skills. Role and Responsibilities: Coordinate with housekeeping, security, pantry, and other facility vendors to ensure smooth daily operations. Manage employee service requests such as ID card issuance, seating arrangements, and travel assistance through a ticketing system. Track office supplies, maintain stock registers, and replenish consumables in a timely manner. Oversee service schedules, Annual Maintenance Contracts (AMC), vendor communications, and payment follow-ups. Provide logistical support for internal events, team meetings, and conferences. Assist in preparing documentation and maintaining compliance records for audits and certifications. Skills and Experience: Minimum 2 years of experience in office administration or facilities management. Strong coordination, follow-up, and reporting capabilities. Familiarity with vendor management and basic asset tracking. Proficient with Microsoft Excel, Word, and Outlook. Effective team player with strong verbal and written communication skills.

Job Title: Product Owner Compass Cash Center (Sustaining Team) Location: Gurugram, India Job Type: Full-Time | Permanent About G+D Giesecke+Devrient (G+D) has been a global leader in SecurityTech for over 170 years, delivering trust and security through cutting-edge solutions in Digital Security, Financial Platforms, and Currency Technology. Trusted by central banks and cash management businesses worldwide, G+D is at the forefront of advancing currency security and efficiency. Role Overview: We are looking for an experienced Product Owner to lead the sustaining team for Compass Cash Center a market-leading cash center workflow platform used by banks and cash-in-transit (CIT) companies globally. In this role, you will prioritize product maintenance, drive enhancements, and coordinate closely with technical and support teams to ensure continuous product quality and customer satisfaction. You will collaborate in an Agile, cross-site Scrum team based in Gurugram and Germany. Key Responsibilities: Lead the sustaining team to maintain and improve the Compass Cash Center product. Manage and prioritize the product backlog, focusing on bug fixes, maintenance, and feature enhancements. Facilitate Agile ceremonies including daily stand-ups and bi-weekly sprint planning. Work closely with support teams to resolve customer issues efficiently and maintain high customer satisfaction. Develop and manage maintenance release plans ensuring smooth deployment and compliance with quality standards. Coordinate testing and deployment activities for maintenance releases. Provide clear and transparent status updates to management and stakeholders. Collaborate with cross-functional development teams to align product goals and deliverables. Document and optimize product processes, procedures, and workflows. Required Skills & Qualifications: Proven experience as a Product Owner in Scrum teams with strong knowledge of Agile practices. Experience in application support, maintenance, and product lifecycle management. Strong analytical, troubleshooting, and problem-solving skills. Background in software development with Java and/or .NET enterprise applications. Experience with test automation and system/solution testing across multiple environments. Solid understanding of IT fundamentals, including operating systems, databases, and networks. Familiarity with DevSecOps practices and continuous integration/deployment pipelines. Detail-oriented with excellent organizational and communication skills in multicultural teams. At G+D, our people are our greatest asset. We foster a diverse, inclusive, and inspiring work culture where professionalism and human values come first. Join us and make a real difference by helping secure billions of lives worldwide through innovative technology. Enjoy competitive benefits, global collaboration, and meaningful work that matters.

Growth Analyst Location: Gurugram, India Employment Type: Full-time About ixigo ixigo is a technology company revolutionizing the way Indian travelers plan, book, and manage their trips. Founded in 2007 by Aloke Bajpai and Rajnish Kumar, ixigo helps travelers make smarter decisions through AI, machine learning, and data science. With apps like ixigo, ConfirmTkt, and AbhiBus, ixigo offers travelers the ability to book train, flight, bus tickets, hotels, and much more. In 2022, ixigo was named one of the Top 10 Most Downloaded Travel Apps worldwide (data.ai). Headquartered in Gurugram, ixigo also has offices in Bangalore (ConfirmTkt) and Hyderabad (AbhiBus). Job Description We are looking for a Growth Analyst to join our dynamic team. As a Growth Analyst, you will help us unlock growth opportunities by analyzing customer behavior and campaign performance. You will collaborate closely with marketing, product, and data teams to develop data-driven strategies that drive user acquisition, activation, retention, and revenue growth. Your work will directly impact how we scale smarter and faster. Key Responsibilities Data Analysis & Insights: Analyze user behavior, campaign performance, and funnel metrics to identify and drive growth opportunities. Reporting & Dashboards: Build and maintain dashboards and reports using BI tools (e.g., Tableau, Power BI, Looker) to track key performance indicators (KPIs). Data Querying & Processing: Develop SQL queries to extract, clean, and aggregate data from various sources and databases. A/B Testing & Experimentation: Design and run A/B tests and experiments to evaluate new growth initiatives and optimize performance across all user touchpoints. Strategic Collaboration: Work closely with marketing and product teams to design data-driven growth strategies that increase customer acquisition, activation, retention, and lifetime value (LTV). Campaign Measurement & Optimization: Support the measurement of paid and organic campaigns (including email, search, social media) and provide actionable insights to improve their effectiveness. Core Technical Skills SQL & Relational Databases: Advanced querying skills, performance tuning, working with window functions and CTEs. Data Visualization & BI: Proficiency in tools like Tableau, Power BI, or Looker for building dashboards and reports. Spreadsheet Modeling: Expert-level proficiency in Excel (pivot tables, macros; VBA is a plus). Scripting Languages: Familiarity with at least one scripting language (e.g., Python or R) for data cleaning, ETL tasks, and basic machine learning prototypes. Marketing Analytics Tools: Hands-on experience with Clevertap and Firebase for user engagement and campaign tracking. Good to Have Marketing Analytics Tools: Experience with tools like Google Analytics 4, Mixpanel, and Clevertap for campaign performance tracking. Ad Platforms: Basic understanding of programmatic ad platforms (e.g., DV360, Meta Ads API). Data Warehouses: Exposure to SQL-based data warehouses like Snowflake, BigQuery, or Redshift. Impactful Work: Directly contribute to the growth and success of a leading travel tech company. Collaborative Culture: Work with talented professionals across diverse teams. Career Growth: Opportunities for fast-paced career development. Competitive Compensation: Enjoy a competitive salary and benefits package. Work-Life Balance: We encourage a healthy work-life balance in a supportive environment.

Job Description: Team Leader/Assistant Manager - Tele-sales/Customer Service Responsibilities and Desired Skills: Demonstrated ability to effectively manage a team. Must know key Call Centre metrics such as AHT (Average Handle Time), Attrition, Shrinkage, YTD (Year-to-Date), MTD (Month-to-Date), etc. Expert knowledge of Operations processes and supporting tools. Drawing up action plans for advisors requiring coaching or development. Tracking attrition and performance regularly. Providing updates to the Operations Manager regarding team performance and any issues faced. Initiating CAP (Corrective Action Plan)/DAP (Disciplinary Action Plan) as required. Monitoring team performance and enabling development opportunities through participation in various initiatives. Preparing reports, incentive sheets, etc. Skills Required: People Management. Excellent verbal, written, and interpersonal communication skills. Exceptional listening and analytical skills. Proficiency with Microsoft Office (intermediate Word, basic Excel). Outstanding customer service skills and dedication to providing exceptional customer care. Ability to multitask and successfully operate in a fast-paced, team environment. Extensive experience in team handling within Operations. Experience: Total Experience: 2+ Years Team Leader Experience: 1+ Year BPO Experience would be an added advantage. Working Days: 6 Days Working Education: Any Graduate

Job Description: Quality Assurance Analyst (QA) The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customers. The QA will monitor inbound and outbound calls or email responses to assess associates communication, technical accuracy, customer service performance, and conformity to company policies and procedures. Roles and Responsibilities: Auditing of calls and complete analysis of service requests. Sharing One-on-One Feedback with agents based on audits. Works with the Operations team to develop the overall process improvement strategy and quality plan. Monitoring if the Customer Care Executive (CCE) has used the right telephone etiquette, followed appropriate hold procedures, and provided a proper resolution for the customer s request. Highlighting issues as per the quality parameters. Sharing daily reports and Quality Scores with the team. Participating in internal & external calibration sessions with Quality/Operations. Extensive experience working as a Quality Analyst in the BPO/KPO Sector. Experience: Total Experience: 1+ Years Working Days: 6 Days Working Education: Any Graduate Skills: Excellent verbal, written, and interpersonal communication skills. Exceptional listening and analytical skills. Proficiency with Microsoft Office (intermediate Word, basic Excel). Outstanding customer service skills and dedication to providing exceptional customer care. Ability to multitask and successfully operate in a fast-paced, team environment.

Location: Gurugram Experience: 3-5 Years No. of Positions: 2 Job Brief We are looking for a skilled Web & Mobile Application Tester with expertise in manual and automation testing. The ideal candidate will work closely with Agile Scrum teams, ensuring the highest software quality standards across web and mobile platforms. This role requires hands-on experience in test automation, API validation, and database testing. Key Responsibilities Testing & Quality Assurance Perform Web & Mobile Application Testing using both manual and automation approaches. Conduct functional, regression, UI/UX, API, and database testing to ensure product reliability. Develop comprehensive test plans and strategies in alignment with Agile best practices. Lead testing efforts across multiple products, ensuring quality compliance. Test Automation Develop, maintain, and execute automated test scripts using: Selenium (Java) Web testing Playwright (JavaScript) UI automation Appium Mobile application testing Automate API testing using tools like Postman & Rest Assured. Conduct database testing using MongoDB queries to validate data consistency. Collaboration & Continuous Improvement Work within Agile Scrum teams, integrating quality assurance early in the SDLC. Participate in requirements and design reviews to ensure testability and user alignment. Enhance automation frameworks, optimize execution suites, and expand test coverage. Provide technical guidance and work closely with the Customer Success team to resolve escalations. Monitor release quality criteria and provide objective assessments before deployment. Skills & Qualifications Must-Have: Strong experience in manual and automation testing for web & mobile applications. Hands-on expertise in Selenium (Java), Playwright (JavaScript), Appium (Mobile). Proficiency in API testing using Postman, Rest Assured. Experience in database testing with MongoDB queries. Understanding of Agile methodologies and test-driven development. Ability to lead and manage testing efforts for multiple products. Strong analytical, problem-solving, and communication skills. Good to Have: Experience in the logistics and transportation domain is a plus. Prior experience with CI/CD pipelines and DevOps integration. Knowledge of performance and security testing tools. Join our team and play a key role in delivering high-quality web and mobile applications!

Position: Customer Satisfaction & Process Excellence Specialist Location: Gurgaon Experience: 5 to 8 years Education: MBA / PGDM in Marketing, Sales, or Operations Role Overview We are looking for a Customer Satisfaction & Process Excellence Specialist to drive Sales Satisfaction Index (SSI) initiatives and champion sales process improvements across our dealer network. This role will be instrumental in improving the customer experience, driving digital adoption, and supporting sales effectiveness through actionable insights and structured process excellence initiatives. Key Responsibilities Survey Planning & Execution Plan and manage SSI, Pre-Sales, and need-based sales surveys within defined timelines. Ensure quality data collection and compliance with established protocols. Data Analysis & Reporting Analyze and deliver dealer-wise and factor-specific survey reports. Monitor key satisfaction metrics and identify trends impacting customer experience. Customer Grievance Monitoring Investigate hot alerts and complaints from SSI surveys to uncover recurring customer issues. Coordinate resolution efforts with internal teams and ensure timely closure. Digitalization & Tool Enhancement Work with IT/Digital teams to digitize survey processes, ensuring smooth integration with platforms like Salesforce. Lead testing and improvement cycles for digital SOP manuals and customer-facing applications. Dealer Performance Support Share survey outcomes with regional teams and assist in developing dealer-specific improvement plans. Track progress of underperforming dealerships and provide structured feedback. Process Improvement Own and update digital Sales SOPs annually, ensuring alignment with evolving customer expectations and business goals. Collaborate with cross-functional teams to improve workflow efficiency and service quality. CX Monitoring & Digital Journey Optimization Regularly assess customer-facing digital touchpoints to ensure optimal user experience. Coordinate updates to maintain a seamless, intuitive customer journey. Key Skills & Competencies Strong analytical mindset and problem-solving capability Proficient in survey design, data analysis, and reporting tools Working knowledge of CRM platforms (Salesforce preferred) In-depth understanding of automotive retail sales processes Proficiency in MS Excel, PowerPoint, and data visualization tools Excellent communication and stakeholder management skills Preferred Qualifications MBA / PGDM in Marketing, Sales, or Operations 5 8 years of experience in customer experience, process improvement, or market research Automotive industry experience is highly preferred Skills Required Sales & Customer Experience Process Improvement Stakeholder Communication Survey & Data Analytics Drive customer-centric transformation and be at the forefront of sales excellence. Apply now and contribute to shaping a superior customer journey across our dealer network. Qualification : MBA / PGDM in Marketing, Sales, or Operations

Position: Manager Agency Relations Location: Gurgaon Experience: 4 6 years Industry: Internet / Digital Media Function: Sales & Business Development Employment Type: Full-Time Category: Enterprise & B2B Sales About the Role: We are looking for an experienced and well-connected Manager Agency Relations to lead strategic engagement with independent and B2B media agencies. The role focuses on expanding revenue through programmatic, display, and native advertising while embedding CyberMedia s programmatic offerings into agency solution portfolios. This position requires a strong hunter mindset, excellent relationship-building skills, and hands-on experience in managing key accounts and media agency ecosystems. Key Responsibilities: Drive Agency Partnerships: Identify, engage, and onboard independent and mid-sized media agencies to integrate CyberMedia s advertising solutions into their portfolios. Revenue Generation: Build and manage a robust pipeline of opportunities to consistently meet or exceed monthly and quarterly ad sales targets. Key Account Management: Manage and grow relationships with agency partners and direct corporate clients; ensure high levels of client satisfaction and repeat business. Sales Strategy & Execution: Independently develop, pitch, and implement customized ad sales strategies; align closely with internal product and operations teams. Programmatic & Native Sales: Sell digital media solutions including programmatic, display, and native advertising across CyberMedia s platforms. Agency Mapping & Relationship Management: Build strong networks within agencies, maintaining multi-level relationships to maximize penetration and influence. Market Insight & Reporting: Track industry trends, campaign performance, and feedback to iterate sales strategy and enhance product-market fit. Requirements & Qualifications: Education: Graduate in any discipline; MBA/PG preferred. Experience: 4 6 years of relevant experience in digital ad sales or media sales, preferably with exposure to programmatic advertising and native ad formats. Industry Contacts: Strong relationships with independent ad/media agencies and direct corporate clients. Sales Skills: Proven ability to build and close business, manage large accounts, and consistently achieve revenue goals. Communication: Excellent verbal and written communication skills; confident in delivering presentations and pitches. Mindset: Self-motivated, target-driven, and adaptable to a dynamic, fast-paced digital environment. Tools & Knowledge: Understanding of digital media buying/selling, ad tech landscape, and agency workflows. Be part of an established digital media company with a growing suite of programmatic solutions. Opportunity to take ownership of a key revenue channel with high visibility and impact. Dynamic work culture with room for innovation, creativity, and career progression. Qualification : Graduate in any discipline; MBA/PG preferred

Category: Administrative Staff Type: Full Time Location: Medanta, Gurugram Job Description: Data Analysis: Collect, clean, and analyze inventory and store data to identify trends, variances, and operational inefficiencies. Develop data models, reports, and dashboards that provide actionable insights into stock levels, order patterns, and consumption rates. Collaborate closely with inventory, procurement, and supply chain teams to enhance forecasting and stock replenishment strategies. Utilize data visualization tools such as Excel, Power BI, and PowerPoint to present complex data clearly and effectively. Coordinate with the IT team to develop automated reporting tools. Auditing: Conduct audits on inventory records, store transactions, and stock management processes to ensure compliance with company policies. Perform physical stock verifications and reconcile discrepancies with system records. Assess internal controls, risk management practices, and the effectiveness of store and inventory operations. Prepare detailed audit reports with actionable recommendations to mitigate risks and improve accuracy. Ensure timely follow-up on audit action plans and report progress to management. MIS Preparation and Reporting: Develop and maintain comprehensive MIS reports to track key performance indicators (KPIs) related to inventory and store management. Prepare daily, weekly, and monthly performance and inventory status reports. Provide insights and recommendations to senior management based on MIS data analysis to support strategic decision-making. Design custom reports and templates to better monitor inventory movement and storage efficiency. Ensure timely dissemination of reports and data insights to relevant stakeholders. Qualifications: Bachelor s degree in any field. Proven experience (1-3 years) in data analysis, auditing, and MIS reporting preferably in inventory or supply chain management. Proficiency in data analysis tools and ERP systems such as Excel, SAP, and Power BI. Basic knowledge of inventory management and control processes. Strong analytical, problem-solving, and communication skills. Qualification : Bachelors degree in any field.

Project Planning & Scheduling Engineer Location: Gurgaon About Jacobs At Jacobs, we challenge today to reinvent tomorrow. We tackle the world s most critical challenges building thriving cities, resilient environments, mission-critical solutions, operational advancements, scientific breakthroughs, and cutting-edge manufacturing. By turning abstract ideas into real-world innovations, we create a sustainable and better future. Your Impact As a Project Planning & Scheduling Engineer, you will be responsible for project delivery, design management, and project management. Your role will be instrumental in collaborating with commercial, project management, engineering, and design teams to drive success across various industrial projects. You will play a key role in planning, scheduling, and monitoring projects in the process industry from concept to commissioning stage. Your expertise will help optimize resources, streamline workflows, and ensure timely project execution. Key Responsibilities Develop and update project schedules covering engineering, procurement, and construction phases. Prepare deliverable schedules & progress 'S' curves for tracking performance. Monitor and control project timelines, ensuring adherence through: Planning reports Progress variance analysis Critical path analysis Identify and highlight critical activities & potential delays with proactive solutions. Utilize Primavera P6 & MS Project for scheduling and resource management. Collaborate with design, procurement, and construction/field services teams. Ensure compliance with project management best practices and industry standards. Experience in Pro-Services Cost Controls & Monitoring is an added advantage. What You ll Need Bachelor s degree in Engineering with 6-9 years of experience in project planning & scheduling for industrial projects. Proficiency in Primavera P6 & MS Project for project scheduling. Strong analytical skills for progress tracking, variance analysis, and critical path assessment. Working knowledge of design, procurement, and construction/field services. Experience in engineering consultancy firms is preferred. Familiarity with EcoSys software is an added advantage. Proficiency in MS Office (Excel, PowerPoint, Word, etc.) for reporting and documentation. Ability to work independently in a multidisciplinary team environment. At Jacobs, we create an environment where you can thrive, innovate, and grow. You ll benefit from: A collaborative and flexible work culture. Opportunities for career development in high-impact projects. Employee well-being programs and professional growth initiatives. A commitment to sustainability and world-class engineering solutions. Join us and be a part of something bigger shaping the future through innovation and excellence. Qualification : Bachelor of Engineering with 6 to 9 years of experience.

Location: Gurugram Qualification: Bachelor s Degree (Minimum) Experience: 3 Years No. of Positions: 1 Roles & Responsibilities Talent Sourcing & Recruitment: Maintain and develop a pipeline of eligible candidates for future openings. Source, screen, and recruit candidates using various job portals, networking, and referrals. Conduct preliminary telephonic interviews to assess candidate competencies. Schedule, coordinate, and conduct interviews (phone/in-person) efficiently. Stakeholder & Candidate Management: Serve as a point of contact for candidate inquiries and updates. Understand recruitment timelines, revenue impact, market trends, and quality benchmarks. Take ownership and manage hiring for multiple positions simultaneously. Process & Documentation: Ensure compliance with hiring processes and maintain accurate records. Work with Microsoft Office Suite for tracking and reporting recruitment progress. Required Skills & Qualifications Must-Have: Bachelor s degree in a relevant field. Strong communication, organizational, and interpersonal skills. Experience in candidate sourcing, networking, and referral-based hiring. Ability to meet hiring quotas and deadlines. High energy, passion, and self-motivation. Good to Have: Experience in high-volume hiring. Knowledge of ATS (Applicant Tracking Systems). Prior experience in IT or non-IT recruitment. Apply Now and be part of a dynamic team driving talent acquisition! Qualification : Bachelors degree in a relevant field.

Job Title: Inside Sales Representative Location: Gurugram Experience: 2 Years No. of Positions: 2 Roles & Responsibilities Customer Engagement & Lead Generation Communicate with potential customers via outbound calls and follow-ups. Understand customers' needs and identify sales opportunities. Answer queries and provide additional information through emails and calls. Research and qualify new leads to expand the customer base. Sales & Product Presentation Keep up with product/service updates to effectively pitch to customers. Explain and demonstrate product features and benefits. Stay informed about competing products and industry trends. Upsell and cross-sell relevant products and services. Target Achievement & CRM Management Maintain and update a database of current and potential customers. Work towards achieving sales targets and closing deals. Ensure proper use of CRM tools (e.g., Salesforce) for tracking customer interactions. Requirements Must-Have: Previous experience in an outbound call center or sales-related role. Proficiency in Microsoft Office and CRM software (e.g., Salesforce). Strong verbal and written communication skills. Excellent phone etiquette and cold calling skills. Ability to multitask and stay organized. Strong customer service and sales skills. Ability to meet and exceed sales targets. Good to Have: Experience in B2B or B2C sales. Prior exposure to inside sales in tech, SaaS, or similar industries. Join our sales team and help drive business growth!