Business Development Specialist Jobs in Pune

Business Development Specialist Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize their infrastructure with no upfront capital, funding and executing energy and equipment upgrades. Through Infrastructure Monetization, we enable clients to reinvest savings into growth, operating across 12,000+ sites globally with a mission-driven, fast-paced culture. Position Summary We are seeking a motivated Business Development Specialist (BDR) to join our sales development team. The ideal candidate excels at generating leads, building relationships, and supporting the sales pipeline within the technology and sustainability sectors. Key Responsibilities Lead Generation: Develop and implement outbound strategies via calls, emails, and social media to create new business opportunities. Lead Qualification: Identify and qualify potential leads from both outbound and inbound sources to ensure a high-quality sales pipeline. Target Account Research: Collaborate with Sales and Marketing to define and research key target accounts. Outreach: Make daily cold calls to new business accounts and manage the hand-off to sales executives. Market Analysis: Monitor market trends and optimize sales efforts to consistently achieve quotas and business objectives. Job Requirements Experience: 5+ years of sales experience, specifically in inside sales or telemarketing for US-based organizations. Communication: Strong verbal and written communication with the ability to handle objections and convert them into opportunities. Technical Skills: Knowledge of Salesforce or other CRM tools is highly advantageous. Industry Knowledge: Experience with Fortune 500 clients, US hospitals, or the building/energy sectors is a major plus. Education: Bachelor s degree in Business Administration, Marketing, or a related field. Perks & Benefits Wellbeing: Comprehensive health insurance, wellness apps, and mental health support. Financial: Competitive pay, performance bonuses, and equity participation. Flexibility: Generous PTO, hybrid work model, and family-first policies. Growth: Continuous learning programs and cross-functional growth opportunities. Qualification : Bachelors degree in Business Administration, Marketing, or a related field

Automation Engineer II Location: Pune About Rapid7 At Rapid7, we are creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of industry-leading solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from applications and cloud environments to traditional infrastructure and the dark web. Trusted by over 10,000 customers worldwide, we are committed to fostering open-source communities and driving innovation through cutting-edge research. At Rapid7, we believe in optimizing our products by leveraging the latest insights into attacker methods, arming the global security community with the tools to stay ahead of threats. Position Summary We are looking for a talented Automation Engineer to join our Enterprise Applications team. This role focuses on developing and maintaining integrations and automation solutions using Workato. As an Automation Engineer, you will work closely with Business Systems Analysts to understand requirements, collaborate with cross-functional teams, and partner with Quality Assurance Engineers to ensure that integrations and automation workflows meet business needs. You will also handle unit testing, ensure thorough documentation, and use tools like Jira and Confluence for task management and collaboration. Key Responsibilities Integration Development: Design, develop, and maintain integrations between key enterprise systems (Salesforce, NetSuite, Data Warehouses, Workato, etc.) to ensure seamless data flow and process automation across platforms. Automation Solutions: Build and implement automated workflows using Workato to streamline internal business processes, reduce manual tasks, and enhance system efficiencies across various departments. Cross-functional Collaboration: Collaborate with engineers, business teams, and QA Engineers to ensure that integration solutions align with both technical requirements and business objectives. Requirement Gathering: Partner with Business Systems Analysts to gather requirements, understand business needs, and identify opportunities for process automation and integration improvements. Unit Testing & Debugging: Perform unit testing for integrations and automation workflows, debug issues as needed, and ensure the code meets quality standards before deployment. Task Management (Jira): Use Jira to manage tasks, track user stories, and address bugs related to integrations and automation workflows. Participate in sprint planning, stand-ups, reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain detailed documentation for all integrations, workflows, and automation processes, ensuring that all technical configurations, code, and test results are clearly documented for future reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and implement timely fixes to maintain operational continuity. Process Improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance automation workflows, increase efficiency, and reduce errors in integration processes. Key Requirements Experience 2+ years of experience in integration and automation development with a strong focus on Workato. Proven experience building and maintaining integrations between enterprise systems like Salesforce, NetSuite, or similar platforms. Demonstrated experience working with cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills Expertise in using Workato for integration and automation solutions. Solid understanding of API integrations, RESTful services, and data formats such as JSON and XML. Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience using version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Communication & Problem-Solving Strong ability to communicate technical concepts to non-technical stakeholders clearly and effectively. Strong analytical and troubleshooting skills to resolve integration and automation challenges efficiently. Ability to create clear, concise, and well-organized technical documentation. Education & Nice to Have A degree in Computer Science, Information Technology, or a related field is preferred. Familiarity with Agile development methodologies and tools like Jira. Experience with cloud platforms such as AWS or GCP and their integration capabilities. Security and Compliance At Rapid7, we prioritize the security of our customers and employees. All team members are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. Qualification : A degree in Computer Science, Information Technology or a related field is preferred

Position Title: Director Professional Services Location: Pune Experience: 12+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leading provider of secure workspace access and Zero Trust-based application delivery solutions, empowering enterprises to enable secure and seamless remote work. Role Overview: Accops is seeking a seasoned Director Professional Services to lead and drive the end-to-end delivery of professional services engagements across clients and geographies. This is a leadership role requiring strong technical knowledge, project governance, customer engagement, team leadership, and strategic execution skills. The ideal candidate will combine a customer-centric approach with deep experience in IT services and virtualization technologies. Key Responsibilities: Lead and manage the delivery of professional services projects, ensuring timely, high-quality, and cost-effective execution in line with business objectives and customer expectations Oversee multi-client, multi-location project portfolios, balancing resource allocation, timelines, and budgets Implement and track key performance indicators (KPIs) to ensure delivery excellence and continuous improvement Build, mentor, and inspire a high-performing team of consultants, project managers, and technical specialists Identify skill gaps, design and execute training programs to develop internal team capabilities Act as a senior escalation point for critical customer issues, ensuring swift and effective resolution Drive stakeholder engagement, building strong relationships with customers to ensure satisfaction, retention, and future growth opportunities Collaborate cross-functionally with Sales, Presales, Customer Success, Development, and Product Management teams to ensure aligned execution Regularly assess and improve delivery methodologies, tools, and operational processes to drive efficiency, scalability, and repeatability Contribute to solution design, deployment, and configuration in line with Statements of Work (SoWs) Manage change requests in SoWs in coordination with customers and the Product Engineering team Travel to client sites as required for project execution, review meetings, and relationship management Technical Skills & Experience (Mandatory): Proven track record of managing large-scale IT service delivery and project portfolios Deep understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero Trust Security frameworks (e.g., IAM, ZTNA) Strong command of project governance, resource management, and budget control Ability to map complex business requirements to technical solutions Excellent communication, stakeholder management, and conflict resolution abilities Certifications such as PMP, ITIL, or similar are a strong plus Preferred Attributes: Strategic thinker with a hands-on execution mindset Passion for mentoring and developing talent Ability to thrive in a fast-paced, customer-driven environment Focused on operational excellence, process standardization, and automation Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Proactive and self-motivated Strong analytical and logical reasoning Flexible and adaptable to evolving business needs Exceptional multitasking and organizational abilities Collaborative team player with strong leadership qualities Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Position: Documentation Specialist Location: Pune Job Type: Full-Time Industry: IT Services Experience Required: 1 3 Years Position Overview We are looking for a detail-oriented and tech-savvy Documentation Specialist to join our team in Pune. In this role, you will be responsible for creating, maintaining, and updating clear and user-friendly documentation that supports the use of our products and solutions. You ll work closely with developers, testers, and product managers to ensure our documentation is accurate, accessible, and aligned with business goals. Key Responsibilities Create and maintain a variety of documentation including user manuals, API guides, troubleshooting documents, release notes, FAQs, and online help content. Collaborate with cross-functional teams (developers, testers, product managers) to gather technical content and ensure information accuracy. Translate complex technical concepts into clear, concise, and user-friendly content for both technical and non-technical audiences. Maintain consistency in tone, style, and terminology across all documentation assets. Develop supporting visual content such as diagrams, flowcharts, and presentations. Ensure documentation is updated with every product release. Follow and implement best practices for documentation usability, structure, and accessibility. Requirements Strong written, verbal, and grammatical communication skills. Familiarity with using AI tools to enhance documentation workflows. Proficiency in Google Workspace or Microsoft Office Suite. Strong proofreading and editing skills to ensure high-quality, error-free content. Ability to work independently and collaboratively with a keen eye for detail and organization. Preferred Attributes A natural storyteller who can simplify complex information. Self-motivated and results-oriented with excellent problem-solving skills. Comfortable adapting to changing priorities and managing multiple tasks simultaneously. Experience with documentation or content management tools is a plus. Benefits Comprehensive training and mentorship to accelerate your career growth. Competitive compensation package. Health insurance coverage. A collaborative, inclusive work environment that values innovation and diversity. Opportunities for continuous learning and professional development.

Job Title: Assembler Sustaining Engineer Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we operate. We are an award-winning, inclusive workplace that celebrates diversity, innovation, and the passion to give back. We believe in work-life balance, empowering individuals, and creating an environment where you feel inspired and supported every day. Your wins will be celebrated, your growth championed, and your contributions deeply valued. We enable our customers to become Autonomous Digital Enterprises ready to take on the future with confidence. The Opportunity: Join the team behind Control-M, BMC s powerful orchestration and automation platform used by the world s top organizations to automate business-critical processes from data pipelines to financial transactions. As a z/OS Assembler Specialist in our Product R&D Support team, you'll work on sustaining engineering and APAR (Authorized Program Analysis Reports) development for mainframe systems. If you're driven by solving complex challenges, collaborating globally, and making a direct impact on product stability and customer satisfaction, this role is for you. Key Responsibilities: Join a dedicated team responsible for product support and APARs development for BMC s mission-critical Mainframe (z/OS) products. Develop and maintain diagnostic tools and solutions to improve the supportability and performance of the product. Contribute to APAR development cycles with a focus on timely delivery and quality. Take ownership of technical issues and work them through to resolution. Collaborate with global teams across functions to ensure product quality meets enterprise-level expectations. Share knowledge, best practices, and mentor others to elevate team capabilities. Qualifications: Bachelor s degree in Computer Science, Engineering, or a related field. 5+ years of experience in an engineering role within a Mainframe z/OS environment. Strong programming experience in Assembler language. Proficiency with z/OS internals, including JCL, JES2/3, SMS. Ability to analyze system dumps using IPCS. Hands-on experience with SMP/E for software maintenance. Strong analytical and troubleshooting skills with customer-focused problem-solving ability. Excellent communication and collaboration skills; capable of working both independently and as part of a team. Nice to Have: Experience with Java, C, or C++ Familiarity with UNIX System Services and Language Environment on z/OS Background in an enterprise product-based company Over 6,000 employees globally, united by innovation and collaboration A culture that recognizes and celebrates your individuality Continuous learning opportunities and exposure to cutting-edge technologies A commitment to creating an inclusive and empowering workplace That s okay. We value diverse backgrounds and perspectives. If you're excited about this role and BMC, we still encourage you to apply. BMC is proud to be an equal opportunity employer. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Job Title: Associate Renewal Specialist Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations with the Data Resiliency Cloud the industry s first and only at-scale SaaS solution. Druva simplifies data protection, governance, and visibility, eliminating complex infrastructure costs while delivering data resilience across multiple geographies and clouds. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva accelerates organizations journey to the cloud. Role Overview: The Associate Renewal Specialist will support the Renewals team by preparing quotes, assisting Field Account Executives, and ensuring accurate and timely renewal documentation. This role acts as a liaison between Renewals, Sales, Sales Operations, and Deal Desk teams to streamline renewal processes and accelerate deal closures. Key Responsibilities: Prepare renewal quotes and assist Renewal Specialists in the sales process. Support Field Account Executives by documenting renewal opportunities and preparing necessary paperwork. Cross-check completed deals for accuracy in SalesForce to improve renewal velocity. Facilitate communication and coordination among Renewal Specialists, Sales, Sales Operations, and Deal Desk. Maintain accurate records of renewal requests, quotes, approvals, contracts, and other relevant documents. Proactively contact Renewal Specialists ahead of future renewals to begin paperwork and prepare renewal activities. Monitor renewal quote uploads to the automation platform and track progress to identify delays or exceptions. Ensure renewal paperwork and contracts are completed accurately and timely, adhering to company policies. Qualifications: 6 months to 2 years of relevant experience in Sales, Sales Operations, Sales Development, or Renewals preferred. Bachelor s degree required; MBA is a plus. Knowledge of sales or technology industries is advantageous. Understanding of subscription and SaaS business models is a strong plus. Excellent written and verbal communication skills. Proficient with Microsoft Office or Google Workspace. Familiarity with Salesforce or similar CRM tools preferred. Willingness to work split shifts overlapping India and USA time zones. Note: This role is based in Pune and requires night shift availability. Qualification : Bachelors degree required; MBA is a plus.

Sales Specialist Location: Pune, India Experience: 3 5 years Job Type: Full-Time About the Role We are seeking a motivated and competitive Sales Specialist who excels in a fast-paced sales environment. You will be instrumental in engaging customers, driving demos, managing pipelines, and closing deals for our flagship SaaS product, Scalefusion. This role offers a great opportunity to grow within a high-energy team and contribute to our sales success. Key Responsibilities Make inbound sales calls and engage with enterprise customers regularly. Conduct product demonstrations via calls and presentations. Maintain high-quality, consistent interactions with prospects and customers. Collaborate with marketing to plan and execute sales initiatives. Manage negotiations and independently close deals. Build deep knowledge of product features and related technologies. Diligently manage and grow your own sales pipeline. Track and manage sales records, revenue, and invoicing. Work independently or collaboratively to meet sales targets. Achieve and exceed quarterly sales and and revenue goals. Strong verbal and written communication skills. Excellent selling and negotiation capabilities. Good listener with a consultative selling approach. Self-starter with a proactive mindset. Proven track record in B2B SaaS sales is a plus. High energy and passion for sales. Ability to quickly learn and apply product knowledge in customer interactions. Skilled at creating persuasive presentations and proposals. Efficient time and task management skills. About Scalefusion Scalefusion is a leading Mobile Device Management (MDM) solution enabling organizations to secure and manage a wide range of endpoints including smartphones, tablets, laptops, rugged devices, and digital signage across Android, iOS, macOS, and Windows platforms. Trusted by startups to Fortune 500 companies, Scalefusion simplifies device management at scale. About ProMobi Technologies ProMobi Technologies is a Pune-based Enterprise SaaS company specializing in device management and communication platforms. Our flagship product, Scalefusion, powers endpoint management for thousands of organizations globally, supporting efficient, secure, and streamlined operations.

Informatica Senior Developer (IDMC) Pune Location: Pune Experience: 5+ Years Start Date: Immediate Salary: Best in Industry Qualification: Bachelor s / Master s Degree in Computer Science, IT, or a related field Job Summary: We are hiring a skilled and experienced Informatica Senior Developer specializing in IDMC (Informatica Intelligent Data Management Cloud) for our Pune location. The role involves leading the design and development of scalable MDM solutions, ensuring data governance, and optimizing cloud data integrations across enterprise systems. If you're looking to lead next-gen data initiatives using cloud-native technologies, this is the role for you. Key Responsibilities: MDM Architecture & Solution Design: Design scalable and secure Informatica MDM solutions on IDMC. Define enterprise-wide data governance, data modeling, and metadata frameworks. IDMC Implementation Leadership: Lead end-to-end MDM project lifecycles including development, testing, deployment, and optimization. Ensure high-quality and business-aligned IDMC solutions. Cloud Data Integration: Integrate MDM with cloud and enterprise systems using Cloud Data Integration and Cloud Application Integration. Tune data flows for maximum performance and availability. Data Governance & Compliance: Implement data security, compliance (GDPR, CCPA), and quality rules using IDMC features. Ensure consistent and accurate data across business domains. Leadership & Mentorship: Mentor junior developers and guide them through complex workflows in IDMC. Establish best practices and coding standards within the team. Cross-Team Collaboration: Partner with business analysts, data architects, and stakeholders to align MDM initiatives with enterprise goals. Troubleshooting & Continuous Improvement: Lead resolution of technical issues in production and development environments. Continuously optimize MDM workflows for better performance and efficiency. Documentation & Reporting: Maintain clear and comprehensive documentation on architecture, configurations, and workflow processes. Provide regular project status updates to leadership and stakeholders. Key Requirements: Experience & Expertise: 5+ years of hands-on experience with Informatica MDM and IDMC. Proven experience designing and deploying cloud-native MDM solutions. In-depth knowledge of Cloud Data Integration, Cloud Application Integration, and Cloud Data Quality. Technical Skills: Strong command over SQL, Java, RESTful APIs, and web services. Experience with cloud-native data architecture, governance, and data security on IDMC. Familiarity with Azure, AWS, or Google Cloud is a plus. Work in a leading-edge cloud data engineering team based in Pune. Shape the data landscape of global enterprises through MDM excellence. Enjoy a collaborative culture, flexible working environment, and top-tier compensation. Apply Now to join as an Informatica Senior Developer (IDMC) and lead transformative data initiatives from our Pune office! Qualification : Bachelors / Masters Degree in Computer Science, IT, or a related field

Senior Specialist, Technical Product Management | Pharmaceutical & Life Sciences | Pune, India | Merck & Co. Job Overview: Merck & Co. is seeking a Senior Specialist in Technical Product Management to join our Human Health Digital, Data, and Analytics (HHDDA) division in Pune. In this role, you will play a pivotal part in developing and activating advanced internal forecasting products aimed at optimizing the delivery of medicines to patients. You will collaborate with product management and product delivery teams to build relationships with internal customers, train activation teams, measure product success, and represent customer needs in product development. The ideal candidate will have strong leadership skills, a deep understanding of healthcare and technology, and a passion for product development. As a domain expert in Pharma, you will guide product strategies, inspire innovation, and help drive a growth mindset within the team. Key Responsibilities: Analyze business processes, user needs, and stakeholder challenges to inform product development decisions. Forecasting Expertise: Use your experience with pharma forecasting, including time-series analysis, stochastic simulation, and optimization, to drive product decisions. Voice of Customer: Act as the bridge between internal stakeholders and technical teams, ensuring the customer s voice influences product development. Collaboration & Communication: Work with cross-functional teams to define product requirements, document detailed business needs, and evaluate product features for future development. Product Strategy: Adapt product strategies and roadmaps based on market feedback and evolving customer needs. Leadership: Guide product teams, provide mentorship, and ensure alignment across product management and delivery leads. Innovative Thinking: Stay updated on industry trends in pharma, forecasting technologies, and analytics to propose new features that provide business value. What You Will Achieve: Within 3 Months: Understand the product suite and its objectives. Familiarize yourself with processes, workflows, tools, and company culture. Develop relationships with stakeholders and teams, participating in knowledge-sharing sessions and product ceremonies. Within 6 Months: Collaborate on defining business requirements for upcoming product features. Conduct gap analysis between current and desired outcomes, identifying areas for product enhancement. Within 9 Months: Represent the voice of the customer in product planning, helping to propose, prioritize, and evaluate new product features and improvements. Required Qualifications & Skills: Bachelor s Degree in Computer Science, Engineering, or an MBA (relevant certifications are a plus). 3+ years of experience in a lead product management role within the pharmaceutical or life sciences industry, with 10+ years of total experience in product management or related fields. Expertise in Pharma Forecasting: Applied experience with time-series forecasting, stochastic simulation, and optimization techniques. Experience in designing and developing embedded reporting, dashboards, and visualizations to communicate product data effectively. Strong communication and presentation skills for conveying complex concepts to stakeholders at all levels of the organization. Ability to lead and collaborate with cross-functional teams, driving product initiatives from conception to launch. Preferred Experience: Experience with advanced analytics platforms and data-driven decision-making in healthcare and pharma. Ability to thrive in a fast-paced, dynamic environment with shifting priorities. Location: Pune, India Flexible Hybrid Work Arrangements Visa Sponsorship Available At Merck & Co., we believe in driving data-driven innovation to improve healthcare outcomes globally. As a Senior Specialist in Technical Product Management, you will have the opportunity to shape the future of healthcare technology by contributing to cutting-edge forecasting tools that empower teams to make data-driven decisions. If you are passionate about product management, forecasting, and pharmaceutical innovations, this is your chance to make a significant impact. Qualification : Bachelors Degree in Computer Science, Engineering, or an MBA (relevant certifications are a plus).

Experience: 2-6 years Working Hours: 4:00 PM to 1:00 AM (IST) Location: Pune Job Brief: We are looking for a rock-star Inside Sales and Business Development Account Specialist who has a winning attitude and a passion to succeed. You need to bring your knowledge, skills, attitude, and work ethics to meet your targets. The purpose of the role is to generate an increased sales pipeline through the identification and qualification of new sales opportunities. It is an ideal opportunity for ambitious and successful candidates to lay a strong foundation and catapult into hi-tech business development and field sales. Responsibilities: Conduct extensive research on prospective clients, decision-makers, and technology landscape. Ability to research client and company background through websites and social networking sites. Develop and maintain competitive knowledge on service offerings, industries, and products to leverage in lead generation and research. Connect with prospects via phone, email, and social media to build a strong funnel of qualified leads. Maintain a level of metrics to meet activity goals (cold calls, leads, proposals). Engage and build strong customer relationships by engaging in meaningful dialogue. Communicate with various internal stakeholders on the next steps to address qualified leads. Create a great first impression to move forward in the sales cycle. Requirements: 2 6 years of experience in inside sales for a technology company. Strong written and oral communication skills. Structured approach to the sales cycle with a good understanding of the technology industry. Proactive mindset with a willingness to take initiative and ownership. Willingness to work in alignment with the USA Time Zone 4:00 PM to 1:00 AM IST (mandatory).

Job Title: ServiceNow Implementation Specialist Location: Pune, India Company: Tietoevry Tech Services About Tietoevry Tech Services At Tietoevry Tech Services, we empower organizations to modernize their IT landscapes, driving efficiency, agility, and innovation to help realize their digital ambitions. Our customers include large Nordic enterprises across various industries, as well as the public sector. With a clear vision to become the leading technology services provider in the Nordics, we leverage ServiceNow as a strategic platform to support our customers' business transformation. To strengthen our team, we are seeking ServiceNow Implementation Specialists/Developers to play a key role in delivering high-quality solutions in client-facing roles. Key Responsibilities Implement and configure ServiceNow ITSM and HR modules to meet customer requirements. Develop and manage integrations using REST APIs and other standard integration platforms. Work as a ServiceNow Developer on projects ranging from simple implementations to complex solution deliveries. Analyze and resolve production issues related to ServiceNow implementations. Manage the end-to-end code migration process across development, testing, and production environments. Support end-users by addressing queries and providing guidance related to the implemented ServiceNow solutions. Required Skills & Experience ServiceNow Certified Administrator (mandatory), with preference for candidates holding ITSM Implementation Specialist certification. Minimum of 3 years of hands-on experience in ServiceNow development and support. Strong technical knowledge of the ServiceNow ITSM module. Experience with ServiceNow HR Service Delivery (HRSD) is an added advantage. Proven expertise working as a ServiceNow Technical Consultant in customer-facing engagements. Ability to analyze existing implementations, identify areas for improvement, and propose innovative solutions. Experience collaborating with international teams, especially across Europe and India. Strong communication skills, both verbal and written, in English. Desired Attributes Strong interpersonal and customer engagement skills. Proactive, self-motivated, and highly organized. Collaborative team player, comfortable working in global and multicultural environments. Ability to adapt to evolving business and technology needs. Meaningful projects with opportunities to work on end-to-end ServiceNow implementations, including ITSM and HR modules, with third-party integrations. A collaborative and inclusive culture, inspired by Nordic values transparency, low hierarchy, and mutual respect. Comprehensive ServiceNow training and certification programs to support continuous professional development. Short and long-term onsite opportunities in Europe, enabling direct collaboration with customers. A strong commitment to work-life balance and flexibility. A workplace that fosters innovation through diversity, equity, and inclusion. Diversity & Inclusion Commitment At Tietoevry, we value and actively promote diversity, equity, and inclusion. We welcome applications from all genders (m/f/d) and encourage individuals from diverse backgrounds to apply. Our belief is that diverse teams inspire creativity, innovation, and foster a strong sense of belonging.

R&D Verification Engineer Summary / Role Purpose The R&D Verification Engineer joins the Fluids Business Unit to conduct software testing of ANSYS Computational Fluid Dynamics (CFD) applications. This role helps assess how well the product meets customer needs in terms of functionality and usability while ensuring compliance with product requirements and quality standards. The engineer will collaborate closely with the product creation team and communicate with technical specialists on product issues. Key Duties and Responsibilities Perform functional and regression testing in manual and/or automated test environments. Verify defect fixes and write detailed software defect reports and enhancement requests. Apply standard techniques and procedures while complying with the company's overall development and testing processes. Work in various computing environments, including both Windows and Linux operating systems and high-performance computing. Minimum Education / Certification Requirements and Experience BS in Mechanical, Aerospace, or Chemical Engineering or a related engineering field. Preferred Qualifications and Skills MS in Mechanical, Aerospace, or Chemical Engineering or a related engineering field. Working knowledge of the numerical methods and algorithms typically used for CFD. Experience using Fluent CFD software to solve engineering problems. Strong computing skills, including experience with scripting languages (e.g., Python) and both Linux and Windows platforms. Basic understanding of software testing and verification processes. Good communication and interpersonal skills. Ability to learn quickly and collaborate with a geographically distributed team. Qualification : BS in Mechanical, Aerospace or Chemical Engineering or related engineering field

Summary / Role Purpose The Business Operations Supervisor works with the Sales, Sales Operations, Legal, Export Compliance, Accounting, and other departments to process customer quotes and orders and create software license entitlement information. This role is responsible for supervising and leading a team of Business Operations Specialists and for verifying and reviewing the accuracy of orders, also completing and maintaining associated records and preparing related reports. Little direction required; the Business Operations Supervisor can handle complex tasks and orders and accomplish straightforward work without assistance. This role is expected to consistently take the initiative to assist others and further the objectives of the Business Operations Department. Key Duties and Responsibilities Processes software license orders and stock orders via multiple CRM systems and verifies license agreements in accordance with ANSYS, Inc. policies and procedures. Generates timely, accurate license keys and entitlements, and delivers them to sales channels and customers. Assists customers attempting to enroll for ANSYS, Inc. Customer Portal access. Utilizes CRM checks to strive for succinct data integrity. Acts as liaison to ANSYS, Inc. sales channel by providing quality customer service and support and resolving customer issues. Provides assistance to sales personnel for proper order submission and documentation. Proactively interfaces with Legal, Accounting, Sales, and other departments to drive procedural and policy adherence. Proactively seeks ways to improve workflow, including identification of better ways to provide value-added customer service. Consistently coaches and mentors other team members including training responsibilities. Leads group discussions and department projects such as developing rollout plans for product delivery. Approves complex orders/tasks as assigned. Ability to work different time zones (Japan, Europe, and the US) during predefined periods within a quarter as needed. Directly supervises and manages assigned Business Operations staff members. Establish and maintain effective working relationships with direct reports. Coach, evaluate and mentor staff. Assign tasks, ensures the quality of work, balances workloads. Identifies and addresses performance issues. Conduct and deliver mid-year and annual performance reviews. Assist with hiring activities; conducts interviews, hires and orients new employees. Minimum Education/Certification Requirements and Experience Education: Bachelor s Degree in Business plus a minimum of 5 years of experience in a billing, order processing, or customer service environment OR an AA degree, plus a minimum of 7 years of experience in a billing, order processing, or customer service environment. Excellent customer service skills and orientation. Strong interpersonal and communication skills, with the ability to facilitate training and presentations to internal and external customers. Ability to interact effectively with senior business managers. Possess a sense of urgency, strong organizational and analytical skills. Lead inter-department communication efforts on policy updates. Experience working in a database environment including report generation responsibilities. Demonstrated ability and experience in a detail-oriented position. Ability and willingness to perform in a fast-paced, rapidly changing environment. Demonstrated ability to multi-task in a deadline-driven environment. Ability to handle sensitive, complex, and confidential information. Previous experience with servicing global customers and prior CRM experience. Microsoft Office experience required. Preferred Qualifications and Skills A minimum of 8 years of experience in a billing, order processing, or customer service environment. Bachelor s Degree in Accounting or Business is preferred. Previous coaching and/or mentoring experience preferred. Experience with Salesforce CRM, Snowflake, and PowerBI. Process improvement experience. At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high met by those willing to rise to the occasion and meet those challenges head-on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.

Vacancy for Unit Manager - Operations Development Join us as a Unit Manager - Operations Development based Decanter factory in Pune to be responsible for manage small projects or sub-projects, with small complexity or business impact in accordance with Alfa Laval s project methodology to reach the desired outcome. Develop and implement competitive/stable production methods and production equipment for production based on strategy and working environment regulations. Drive Lean Six Sigma deployment and mindset, replication and sharing of best practices and utilization of belts within the Factories for India region. About the Company: In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do. Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead. Please feel free to peruse our website www.alfalaval.com. The position / About the Job: In this job the Unit Manager Operations Development would be responsible for: Key Tasks and Responsibilities: BLACK BELT -LSS & PROJECT MANAGER Ensure DMAIC Method (quality in the process) Coaching & Support for LSS deployment Secure updated information for Lean Six Sigma in LSS Database, LSS Dashboard (for the network) and ALPS Scorecard (belts and projects) Facilitate the Project portfolio process. Manage the extended LSS Network in the factories of region India Interaction with ALPS/LSS central team Manage project on time, on specification and on budget. Has the authority to make decisions and manage the allocated resources, within given frame and budget Stakeholder management and communication Report to steering committee (internal and external) Competence development plan Belt selection and training Identify training needs and deliver them & maintain plan (1% BB/10% GB/100% YB,WB) In close collaboration with factories: Support and proactively suggest or lead improvements in order to meet or exceed Safety, Quality, Delivery and Cost targets. Designing and implementing production flows & own methods Support in SOP s establishment. Participate or drive defined projects, as Team Member or Project manager PRODUCTION PROCESS SPECIALIST Manage (internal) technology development projects. Support process and project engineers in their daily project work Give technical support for customers in sales support and project phase. Train and coach colleagues working within the same technology / industry / application. Stay up to date concerning new technologies and share this new knowledge with colleagues. Function as mentor Further development of the specifict technology to meet "state of the art" requirements. Travelling activities in order to support colleagues on other sites and carry out quality inspection at sub-suppliers site. Core competence: Active Black Belt Experience from LSS Black Belt projects Manage the DMAIC project portfolio linked to strategically prioritized areas Understanding of manufacturing process of machining, forming & joining. Hands on experience on these processes would be added advantage. Drawing reading and understanding of GD &T Project management experience with reporting metrics of cost, time and other resources. Social skills/behaviour: Influence factory management teams Managing network; understand how to form, drive, motivate and socialize network members and stakeholders. Drive for results Customer focus Judgement and decision making. As a person who is responsible for securing that the unit meets short to mid-term goals and customer expectations. Actively work with operational interfaces, communicate, and coordinate. Qualifications & experience: Bachelor of Engineering in Mechanical /Production or equivalent experience. Leadership and management skills and experience. 15 years of experience in a production/manufacturing company. Experience from improvement tools, e g 5S, Lean Six Sigma, Kaizen Project work experience Why should you apply: We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers. Exciting place to build a global network with different nationalities. Your work will have a true impact on Alfa Laval s future success, you will be learning new things every day. "We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Interested? Please apply for the position. Qualification : Bachelor of Engineering in Mechanical /Production or equivalent experience.

Role: Senior Consultant Specialist We are currently seeking an experienced professional to join our team as a Senior Consultant Specialist. In this role, you will provide critical technical leadership, supporting production incidents, and driving improvements to ensure the highest level of service. You will also collaborate with various teams and play a key role in delivering optimal solutions for business stakeholders. Key Responsibilities: Technical Leadership: Lead technical investigations during service disruptions, ensuring rapid restoration of services. Provide round-the-clock application support and oversight to ensure smooth and seamless operations. Drive service improvements to completion based on incident analysis and root cause investigations. Production Incident Support: Offer technical support during production incidents, facilitating quick resolution and minimizing downtime. Investigate and resolve the root causes of incidents, ensuring continuous improvement of service quality. Analysis & Estimation: Conduct thorough analysis to provide estimations and technical solutions to meet business requirements. Support ongoing Business As Usual (BAU) changes, enhancing system functionality and addressing technical needs. Communication & Collaboration: Effectively communicate with business analysts to offer technical support and strategic insights. Collaborate across teams (business and technical) to ensure smooth and efficient service delivery. Requirements: Experience: Minimum 8 years of relevant work experience with strong expertise in Java, J2EE, Spring, Spring MVC, Spring Integration Framework, and Spring Boot. Extensive server-side development experience, particularly with Java. Technical Skills: Proficient in RTC (Version Control System). Experience with Maven, Jenkins, GitHub, and Ansible. Strong hands-on experience with monitoring and debugging tools such as Splunk and AppDynamics. Basic experience with shell scripting and Python. Support & Troubleshooting: Ability to participate in both intra-day and rare overnight support when required. Proficient in adding new features, debugging existing code, and resolving issues as they arise. Additional Skills (optional): Knowledge of Pivotal Cloud Foundry (PCF) and Spring Integration/Dojo Framework would be an advantage. Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work independently and in team settings. Strong analytical and problem-solving abilities, with sound decision-making capabilities. Flexible and adaptable, capable of taking on different roles and working with new technologies. At HSBC, you ll be part of a dynamic global organization that offers continuous professional development, flexible working options, and a collaborative culture. We are committed to helping you grow, develop your career, and make a meaningful contribution to the financial services industry. Join us to take your career to the next level in an environment that supports innovation, diversity, and professional fulfillment. Qualification : Relevant work experience of 8+ years in Java, J2EE, Spring, Spring MVC, Spring Integration Framework, Spring Boot.

About HSBC If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you're aiming to rise to the top or take your career in a new direction, HSBC offers opportunities, support, and rewards that will take you further. As one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories, HSBC is focused on enabling businesses to thrive, economies to prosper, and ultimately, helping people fulfill their hopes and ambitions. The Role We are seeking an experienced Consultant Specialist to join our team and play a key role in API support, troubleshooting, and ensuring the high performance and scalability of our API services. In this position, you will work closely with the cloud infrastructure team, DevOps teams, and developers to ensure smooth deployment and optimal performance of our APIs. Responsibilities API Support & Troubleshooting: Provide technical support for API services, ensuring availability, performance, and scalability. Troubleshoot and resolve API-related issues to ensure minimal disruption to services. Monitoring & Performance Analysis: Use tools like AppDynamics, Splunk, and other monitoring platforms to analyze and monitor API performance, identify bottlenecks, and suggest improvements or optimizations. Cloud Infrastructure Support: Collaborate with the cloud infrastructure team to ensure APIs are deployed and running efficiently in cloud environments such as AWS, Google Cloud, or Azure. DevOps Integration: Work with DevOps teams to automate API deployment processes using CI/CD tools like Jenkins, GitLab, or Bamboo, ensuring smooth transitions from development to production. Log Management & Analysis: Leverage Splunk for log management, creating dashboards, and analyzing log data patterns in real time to identify and resolve issues quickly. Collaboration with Development Teams: Work closely with software developers to understand API designs and optimize backend services, ensuring alignment with business requirements. Incident Management: Lead the incident management process for API-related issues, ensuring quick resolution and minimal downtime. Participate in on-call rotations to provide 24/7 support for critical systems. Requirements To be successful in this role, you should meet the following requirements: 10 to 12 years of experience in API support or backend development, with strong expertise in Spring Framework. Strong experience with cloud technologies (AWS, Azure, GCP), especially with API hosting and scaling in a cloud environment. Proficiency in using AppDynamics for performance monitoring, troubleshooting, and issue resolution. Hands-on experience with Splunk for log management, dashboard creation, and real-time issue analysis. Familiarity with DevOps tools such as Jenkins, GitLab, Docker, and Kubernetes for efficient deployment processes. Experience working with RESTful APIs, microservices architecture, and related technologies. Excellent troubleshooting skills to resolve complex API and integration issues. Solid understanding of networking, security, and authentication/authorization for APIs (OAuth, JWT, etc.). Experience with containerization and orchestration tools such as Docker and Kubernetes. Familiarity with additional monitoring and alerting tools like Datadog or Grafana. Global presence: Work in a world-leading organization with a diverse international team. Career growth: HSBC provides ample opportunities for professional development and career progression. Innovative work environment: Work on cutting-edge technologies in a fast-paced, dynamic environment. Join HSBC and achieve more in your career. Qualification : Proficiency in using AppDynamics for performance monitoring and issue resolution.

Culture of Growth: At Ugaoo, we are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values are more than just buzzwords; they guide everything we do, and we provide an environment where your ideas are valued and your career can flourish. Room to Innovate: We encourage calculated risks and support ownership. If you're someone who loves to step up and challenge the status quo, you'll thrive here. Performance-Driven Success: Your hard work and dedication will be recognized, and your contributions will have a direct impact on the company s success. Kinship and Collaboration: At Ugaoo, you re part of a community. We work together, celebrate together, and support each other every step of the way. About the Opportunity: We are looking for a Customer Retention Specialist to take the lead in developing and executing strategies to increase customer lifetime value and reduce churn. This role requires someone with a deep understanding of customer behavior, who can use data to identify opportunities to improve retention. The ideal candidate is a creative, data-driven marketer who is digitally-savvy, curious, and eager to learn. You will work closely with cross-functional teams and report to the Co-founder to execute strategic initiatives aimed at improving customer engagement and retention. Responsibilities: Retention Strategy Development: Develop and execute customer retention strategies aligned with company goals. Identify opportunities to improve retention and customer lifetime value through data analysis. Data Analysis: Analyze customer data to identify trends, insights, and actionable opportunities for retention initiatives. Build customer segmentation models to target specific segments with relevant campaigns. Campaign Management: Manage retention campaigns across various channels such as email, SMS, app push notifications, etc. Implement automation campaigns at various stages of the customer lifecycle. Conduct A/B testing to optimize campaign performance and engagement. Collaboration & Reporting: Collaborate with cross-functional teams (design, product, customer service) to ensure retention goals are met. Monitor and report on retention metrics to senior management, showcasing the success of initiatives. Customer Feedback: Respond to customer feedback and inquiries regarding retention efforts to ensure satisfaction and engagement. Requirements: Bachelor s degree in Marketing, Business, or a related field. 2+ years of experience in customer retention, CRM, or a related field. Strong analytical skills with experience working with customer data. Excellent communication skills, both written and verbal. Familiarity with email marketing platforms, CRM software, and customer data platforms. Knowledge of A/B testing methodologies and campaign optimization tactics. Ability to work collaboratively across departments and with external vendors. Who We re Looking For: We re seeking individuals who are driven, accountable, and ready to embark on a journey. If you're excited to take ownership of your work, challenge yourself, and make a real impact, you ll thrive at Ugaoo. We re looking for go-getters who want to grow beyond their current role and help Ugaoo reach new heights. At Ugaoo, the sky isn t the limit it s just the beginning. Join us, and let s grow together because we believe Plants Grow People. Impact: Lead retention strategies that directly contribute to company success. Growth: A platform for continuous personal and professional growth. Collaboration: Work alongside a passionate team that supports and celebrates your success. Qualification : Bachelor's degree in marketing, business, or a related field

Company Overview: BMC Software is an award-winning, equal opportunity employer that fosters a diverse and culturally rich work environment. The company is committed to giving back to the community, and innovation is at the heart of everything we do. We create an atmosphere where your contributions are celebrated, and your ideas are heard. Our SaaS Ops department focuses on delivering exceptional SaaS experiences to our customers by utilizing cutting-edge technologies. We continuously strive to grow by adopting the latest innovations, and we offer a global, versatile environment where professionals can thrive. Role Overview: As a DevOps Engineer, you will join our dynamic SaaS Ops team to design, develop, and implement complex enterprise applications using the latest technologies. You will play a key role in driving the adoption of DevOps processes and tools across the organization. This position offers exciting opportunities to work with industry-leading tools and practices, contributing to the growth and success of both BMC and your own professional development. Responsibilities: End-to-End Product Development: Participate in all aspects of SaaS product development, from requirements analysis to product release and ongoing sustenance. Ensure the delivery of high-quality enterprise SaaS solutions within the specified schedule. DevOps Process Adoption: Drive the adoption of DevOps processes and tools throughout the organization. Develop and maintain Continuous Delivery Pipelines to optimize the deployment process. Technology Integration: Learn and implement cutting-edge technologies to build enterprise SaaS solutions at scale. Work with cloud technologies, containerized environments, and automation tools to enhance application performance and reliability. Collaboration: Collaborate with cross-functional teams, including R&D, Operations, Support, and others, to ensure seamless integration of DevOps practices into the workflow. Documentation & Troubleshooting: Design and document Standard Operating Procedures (SOPs), architecture artifacts, and design documents. Use troubleshooting skills to address issues across different platforms, ensuring minimal downtime and optimal performance. Required Skills & Qualifications: Experience: 3+ years in a software engineering function, preferably with experience in DevOps, SaaS, and automation. Technical Expertise: Strong experience with CI/CD pipelines, containerized deployments, and maintaining production environments. Proficiency in automation scripting languages such as Python, Groovy, Ansible, or Shell scripting. Hands-on experience with Jenkins, Docker, Helm, Git, Terraform, and Jira. Knowledge of Web service protocols (REST, JSON) and experience working with Relational Databases (e.g., PostgreSQL, MS SQL). Containerization & Cloud Technologies: Familiarity with Kubernetes (PODs, persistent storage, ingress, routes) and cloud deployment models (public, private, hybrid). Exposure to ElasticSearch, Grafana, Prometheus, and other monitoring tools. Site Reliability Engineering (SRE): Understanding of SRE principles and their implementation for SaaS services to ensure scalability, performance, and reliability. Operating Systems: Proficient working on Windows and Linux platforms. Agile Methodology: Experience working in an Agile environment with cross-functional teams. Soft Skills: Excellent troubleshooting, communication, and collaboration skills. Hardworking, dedicated, and capable of handling time-sensitive deadlines. Education: Bachelor s degree in IT or a related field, or equivalent professional experience. Bonus Skills (Nice-to-Have): Familiarity with BMC Helix products (ITSM, Digital Workplace, Helix Platform) is an advantage. Previous experience in Site Reliability Engineering (SRE) for SaaS products will be a plus. Work Schedule & Benefits: This position may require occasional weekend work during scheduled production activities and after-hours work as needed. As part of BMC's commitment to equal opportunity, employees benefit from a supportive and inclusive culture, with opportunities for professional growth. Compensation & Rewards: The midpoint of the salary band for this role is 1,638,100 INR. Actual salary will depend on factors such as skills, experience, certifications, and other business needs. BMC offers a comprehensive compensation package, including a variable pay plan and country-specific benefits. Why Join BMC? BMC is a company that thrives on innovation, collaboration, and a commitment to creating a work environment that allows you to bring your best self to work every day. If you re looking for a place where you can make an impact, work with cutting-edge technology, and grow alongside talented professionals, this is the place for you. Be yourself at BMC, and help us shape the future of SaaS! Qualification : Bachelors degree in IT or a related field, or equivalent professional experience.

Introduction In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. The IBM Client Innovation Center (CIC) is an innovative and exciting part of IBM, working as IBM Global Business Services technical delivery partner. We continually innovate for our customers, employees, and shareholders. Our Technical Skills range from Application Development, Testing Services, Technical Support through to Cloud and Artificial Intelligence. Your work will power IBM and its clients globally, collaborating and integrating code and processes into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world s technology leader. Come to IBM and make a global impact! Your Role and Responsibilities Provide expertise in analysis, requirements gathering, design, coordination, customization, testing and support of reports, in client s environment Develop and maintain a strong working relationship with business and technical members of the team Relentless focus on quality and continuous improvement Perform root cause analysis of reports issues Development / evolutionary maintenance of the environment, performance, capability and availability. Assisting in defining technical requirements and developing solutions Effective content and source-code management, troubleshooting and debugging. Required Technical and Professional Expertise Tableau Desktop Specialist, SQL -Strong understanding of SQL for Querying database Good to have Python ; Snowflake, Statistics, ETL experience. Extensive knowledge on using creating impactful visualization using Tableau. Must have thorough understanding of SQL & advance SQL (Joining & Relationships). Must have experience in working with different databases and how to blend & create relationships in Tableau. Must have extensive knowledge to creating Custom SQL to pull desired data from databases. Troubleshooting capabilities to debug Data controls. Preferred Technical and Professional Expertise Troubleshooting capabilities to debug Data controls Capable of converting business requirements into workable model. Good communication skills, willingness to learn new technologies, Team Player, Self-Motivated, Positive Attitude. Must have thorough understanding of SQL & advance SQL (Joining & Relationships).

Job Responsibilities Generating leads, prospecting, and qualifying potential clients. Prepare and send sales quotations, proposals, and contracts to customers. Schedule meetings, appointments, and sales presentations. Serve as a primary point of contact for customer inquiries, providing timely and accurate information. Maintain customer databases and ensure all records are updated regularly. Address customer concerns and resolve issues promptly to maintain high levels of customer satisfaction. Process sales orders accurately and efficiently, ensuring all necessary documentation is complete. Coordinate with various departments, including production, logistics, and finance, to ensure timely order fulfilment. Monitor order status and provide regular updates to customers regarding delivery schedules. Maintain sales-related documentation, including contracts, purchase orders, and sales reports. Prepare and analyze sales reports, performance metrics, and forecasts for management review. Assist in the development and implementation of sales strategies to meet revenue targets. Facilitate communication between the sales team and other internal departments to ensure alignment on customer requirements and project timelines. Collaborate with marketing to coordinate promotional activities, campaigns, and events. Communicate effectively with external stakeholders, such as suppliers, distributors, and partners, to support sales initiatives. Requirements Bachelor s degree in Business Administration, Marketing, or related field. Proven experience in sales support, or administrative roles, preferably in the advertising/ marketing industry. Excellent interpersonal skills and the ability to build rapport with customers and internal teams. Exceptional organizational and time management abilities, with a keen eye for detail. Strong analytical and problem-solving skills, with the ability to make sound decisions. Self-motivated and able to work independently as well as part of a team. Flexibility to adapt to changing priorities and work in a fast-paced environment. Qualification : Bachelors degree in Business Administration, Marketing, or related field.