Business Insights Jobs in Chennai

Position: Data Scientist Experience: 2+ Years Type: Full-time Location: Chennai About the Role As a Data Scientist at FinnUp, you will transform raw data into actionable insights that drive strategic decisions. You will work with complex datasets, build predictive models, and collaborate closely with cross-functional teams. Your expertise in analytics engineering, combined with your proficiency in Python especially pandas data frames and dictionaries will be critical in optimizing data workflows and delivering impactful results. Key Responsibilities Analyze large, complex datasets to extract meaningful insights that support business decision-making. Develop, implement, and maintain predictive models and machine learning algorithms to solve key business problems. Use pandas extensively for data manipulation, analysis, and visualization. Work closely with product, marketing, and business teams to understand requirements and provide data-driven solutions. Design and implement scalable data pipelines and ELT processes to ensure data integrity and accuracy. Create insightful dashboards and reports using Metabase to communicate findings to stakeholders. Stay current with the latest trends, tools, and advancements in data science, AI, and analytics engineering. Required Qualifications Bachelor s or Master s degree in Computer Science, Statistics, Mathematics, or related field. 2-3 years of experience as a Data Scientist or in a similar analytical role. Strong proficiency in Python with deep experience in pandas, dictionaries, and other core data structures. Experience with data visualization tools, especially Metabase. Solid understanding of statistical analysis and machine learning methods. Ability to write efficient SQL queries for data extraction and manipulation. Excellent problem-solving skills with high attention to detail. Strong communication and collaboration skills. Preferred Qualifications Hands-on experience building and deploying machine learning models in production environments. Familiarity with cloud platforms such as AWS or Google Cloud. Knowledge of additional programming languages like R or Julia. Experience with other data visualization tools and libraries. Competitive salary and benefits package. Opportunities for professional growth and skill development. A collaborative, innovative, and supportive work environment. Qualification : Bachelors or Masters degree in Computer Science, Statistics, Mathematics, or related field

Business Intelligence Lead Experience: 6+ Years Location: Chennai Company: Kaleidofin About Kaleidofin Kaleidofin is a pioneering fintech platform creating a digital ecosystem to provide financial access for everyone, everywhere. Through our ki credit platform, we deliver credit health assessments, middleware integration, advanced risk management dashboards, and debt capital market structuring enabling financial institutions to serve underserved segments like women entrepreneurs, farmers, and MSMEs across India, Bangladesh, and Kenya. With over 6 million customers impacted and more than $3 billion facilitated in debt capital, Kaleidofin is backed by global investors including the Gates Foundation, Omidyar Network, and Blume Ventures. Recognized internationally by Forbes Asia and the United Nations, and winner of RBI s Swanari TechSprint and G20 TechSprint 2024, we are committed to innovation and impact. Role Overview We are seeking an experienced Business Intelligence Lead to drive data analytics and reporting efforts that inform strategic decisions across risk, credit, compliance, fraud detection, and product performance. The ideal candidate will bring strong leadership, a deep understanding of financial services data, and hands-on expertise in BI tools and data governance. Key Responsibilities Team Leadership & Development Lead and mentor the Data Analytics team; identify skill gaps and implement training plans. Data Analysis & Insights Leverage BI tools (Power BI, Tableau, Looker) to deliver actionable insights that drive business and partner strategies. Develop and optimize dashboards and reports aligned with business goals. Data Visualization & Reporting Create clear, interactive visualizations for diverse stakeholders, ensuring accessibility and timeliness. Manage robust data pipelines using ETL/ELT tools like Informatica, Talend, or Airflow. Collaboration & Stakeholder Management Partner with cross-functional teams to gather data requirements and support executive, regulatory, and product reporting needs. Present insights to senior leadership to promote data-driven decision-making. Process Improvement & Automation Automate routine reporting and continuously enhance BI tools and workflows for efficiency and accuracy. Data Governance & Compliance Maintain data quality standards and governance practices ensuring compliance with data privacy regulations. Interface with auditors and compliance teams as required. KPI Management Achieve >90% data accuracy through audits and corrections. Ensure >80% user adoption of BI products by monitoring engagement metrics. Deliver cost savings by evaluating BI-driven efficiency improvements. Who You Are Bachelor s or Master s degree in Computer Science, Data Science, Information Systems, or related fields. 6+ years in BI, analytics, or data architecture, with 3+ years in leadership or architect roles. Hands-on experience with BI platforms (Power BI, Tableau, Looker) and proficient in SQL querying. Strong knowledge of financial data domains: credit scoring, transactions, KYC, fraud, lending, payments. Experience with credit bureau data (Experian, Equifax, CRIF) preferred. Experience with cloud data platforms (AWS, GCP, Azure) and data warehousing concepts. Familiarity with machine learning applications in BI or data science is a plus. Relevant certifications such as Microsoft Data Analyst Associate or AWS Certified Data Analytics are advantageous. Join a high-impact team revolutionizing financial inclusion. Work with cutting-edge BI technologies in a fast-growing fintech startup. Thrive in a culture that values innovation, collaboration, and continuous learning. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Information Systems, or related fields

Job Title: Manager / Senior Manager Operations Experience Required: 7 15 Years Job Category: Billing Operations Location: Chennai Eligibility: Graduates from any stream Work Mode: Work from Office Job Summary: We are seeking an experienced and strategic Manager / Senior Manager Operations to lead and oversee our end-to-end Revenue Cycle Management (RCM) operations. This role requires deep domain expertise in medical billing, strong leadership, and the ability to manage teams, clients, and data-driven decision-making effectively. Key Responsibilities: Lead and manage end-to-end RCM processes including Charge Entry, Payment Posting, and AR Management. Oversee daily operations and ensure quality, productivity, and process compliance. Manage and mentor teams; provide guidance, support, and performance feedback. Build strong relationships with clients through effective communication via email and calls. Drive data-driven decision-making through data analysis, report generation, and delivering presentations to management. Contribute to operational planning including transition management and FTE forecasting. Collaborate cross-functionally to improve process efficiency and resolve escalations. Maintain a high standard of professionalism, confidentiality, and integrity. Required Skills & Qualifications: Minimum 12 years of experience in end-to-end RCM operations. At least 3 to 5 years of experience in managing and leading teams. Strong oral and written communication skills. Excellent interpersonal skills and ability to work collaboratively or independently. Proficient in MS Office, especially Excel and PowerPoint. Demonstrated experience in client handling, data reporting, and process transitions. Job Essentials: Hands-on experience with Charge Entry, Payment Posting, and AR functions. Experience in handling client communications and escalations. Expertise in data analytics, reporting, and presenting business insights. Proven track record in transition planning and workforce (FTE) management. Qualification : Graduates from any stream

Job Title: Senior Manager Consumer Durables Location: Chennai Job Type: Full-Time | Permanent Job Purpose: To support the Consumer Durable (CD) business by monitoring key performance indicators, coordinating with field teams, managing incentives, ensuring adherence to hygiene standards, and driving automation projects. The role aims to optimize operational efficiency and help achieve business growth targets. Key Responsibilities: Track and analyze daily performance metrics for the Consumer Durables business; provide actionable insights to Product and Leadership teams. Collaborate with Field Teams to manage Field Officer (FO) mapping and ensure targets align with the Annual Operating Plan (AOP). Monitor compliance with hygiene parameters such as eKYC, eMandate registrations, and incentive disbursement processes including Field Executive Monthly Incentives (FEMI) and Semi-Annual Executive Monthly Incentives (SEMI). Lead the preparation of field team incentive calculations (maker), coordinating with HR for validation and payouts (checker). Design and implement contests and incentive programs for field teams, particularly during peak seasons like Summer and SON (September November), to drive business momentum. Work closely with the Business Intelligence (BI) team to support and contribute to the development of Tableau dashboards and automate MIS reporting. Qualifications & Experience: Graduate or Postgraduate degree in Business Administration, Finance, or related fields. Minimum 6 years of experience in Sales Operations, Business Support, or Product roles, preferably in the NBFC or Consumer Durables finance sector. Functional Competencies: Strong analytical skills with the ability to interpret and translate complex data into business insights. Excellent communication and interpersonal skills for effective cross-functional collaboration. Experience in working closely with Field Teams and managing MIS and incentive-related functions. Behavioral Competencies: Sound decision-making skills backed by analysis and sound judgment. Strong presentation and articulation abilities. High attention to detail and ability to manage multiple tasks under pressure. Qualification : Graduate or Postgraduate degree in Business Administration, Finance, or related fields

Job Title: Data Scientist Company: Blackstraw.ai Job Location: Chennai (Work from Office) Job Type: Full-time Experience: 2 10 Years Job Summary: We are looking for Data Scientists to analyze large amounts of raw information to find patterns that will help improve our clients business. We will rely on you to build data products to extract valuable business insights. You will be part of our AI team in developing AI based products through the latest cutting edge technology. Key Responsibilities: Identify valuable data sources and automate collection processes Undertake preprocessing of structured and unstructured data Analyze large amounts of information to discover trends and patterns Build predictive models and machine-learning algorithms Combine models through ensemble modeling Present information using data visualization techniques Propose solutions and strategies to business challenges Collaborate with engineering and product development teams Communicate your findings to the appropriate teams through visualisations Collaborate and communicate findings to diverse stakeholders Provide solutions but not limited to: Object detection/Image recognition, natural language processing, Sentiment Analysis, Topic Modeling, Concept Extraction, Recommender Systems, Text Classification, Clustering, Customer Segmentation & Targeting, Propensity Modeling, Churn Modeling, Lifetime Value Estimation, Forecasting, Modeling Response to Incentives, Marketing Mix Optimization, Price Optimization. Follow/maintain an agile methodology for delivering on project milestones. Excellent oral, presentation, and written communication skills. Preferred Qualifications: Bachelors in Math, Computer Science, Information Systems, Machine Learning, Statistics, Econometrics, Applied Mathematics, Operations Research or related technical degree with ability to break complex business problems down to smaller more solvable parts. Minimum of 3+ years of experience in a related position, as a data scientist building predictive analytics or NLP or CV solutions for various types of business problems. Working knowledge of statistical techniques, NLP, machine learning algorithms and deep learning frameworks like Tensorflow, Pytorch, PySpark. Programming background and expertise in building models using at least one of the following languages: Python, R, C, C++, Spark, Scala. Good knowledge in the implementation of deep learning models for image classification, Document classification models, object detection, logo detection. Self-motivated and driven to deliver agreed results on-time. Company Profile: Conceptualized as far back as 2015, and commencing full-time operations in 2018, Blackstraw technologies Pvt Ltd. is a software products and services company specializing in Artificial Intelligence (AI) and Machine Learning solutions for various industries. We support businesses around the world, including North America, Europe and Asia, working to simplify AI implementation through our platform that expedites data labelling, AI model-training, and cloud or on-premise deployments. With more than 900 years of combined work-experience, the 250+-strong Blackstraw Team comprises various experts in the AI value chain. We are a fast-moving team that prides ourselves in rapidly identifying different use-cases and fine-tuning our products to suit specific business needs. We are focused on providing solutions related to computer vision, natural language processing, Data annotation tools for deep learning models, etc. To stay competitive in business, it is key for organizations to adopt and implement smart AI solutions and service offerings. However, most companies are unable to implement AI rapidly due to the complexity of existing solutions, inadequate data and cost implications. Our mission is to enable enterprises to adopt AI in an easier, cost-effective and time-efficient manner with a plug-and-play approach to their data. Blackstraw operations are based out of Canada, USA & India. Our head office is based in Florida. Qualification : Bachelors in Math, Computer Science, Information Systems, Machine Learning, Statistics, Econometrics, Applied Mathematics, Operations Research or related technical degree with ability to break complex business problems down to smaller more solvable parts.

Role: Assistant Manager Data Science Location: Chennai, Tamil Nadu, India Experience: 6 8 Years Employment Type: Permanent, Full-Time About the Role We are hiring an experienced Assistant Manager Data Science to join our dynamic analytics team in Chennai. This role requires 6 8 years of hands-on experience in data science, applied analytics, machine learning (ML), and statistical modeling. The ideal candidate will have a strong analytical mindset, excellent problem-solving abilities, and the ability to transform data into strategic business insights. Key Responsibilities Design and develop machine learning models and data analytics frameworks to solve real-world business problems. Apply statistical techniques to analyze structured and unstructured data. Write complex and optimized SQL queries to manage and extract data from large datasets. Build insightful and interactive dashboards and visualizations using tools like Tableau. Collaborate with cross-functional stakeholders to understand requirements and deliver data-driven solutions. Translate business challenges into analytical problems and structure approaches for resolution. Keep up-to-date with the latest trends in data science, artificial intelligence (AI), ML, and data visualization. Required Skills & Qualifications 5+ years of experience in data science, applied analytics, or machine learning. Strong command of Advanced SQL and hands-on experience with large-scale datasets. Proficient in Python for ML and statistical analysis. Expertise in data visualization, preferably with Tableau. Solid understanding of statistical methods, predictive modeling, and data interpretation. Excellent communication and stakeholder management skills. Analytical, detail-oriented, and innovative approach to problem-solving. Work on impactful and high-visibility data science projects. Be part of a collaborative and forward-thinking analytics team. Gain exposure to cutting-edge technologies and business strategies. Competitive salary and benefits package.

Sales Manager India (South) | 5-8 Years Experience | Chennai Location: Chennai Experience: 5 to 8 Years Job Overview We re seeking an experienced and motivated Sales Manager to join our team in South India. If you are passionate about driving revenue growth and have a proven track record in the construction and real estate industry, this role offers a fantastic opportunity to lead strategic sales initiatives, expand our customer base, and consistently exceed sales targets. Experience & Educational Qualifications 5 to 8 years of sales management experience, preferably in the construction and real estate sector. Bachelor s or Master s degree in Technology or a related field. Key Skills Required Strong ability to generate high-quality leads and engage with C-level executives effectively. Deep understanding of product/module functionalities with the capability to conduct demos independently. Skilled in managing the complete sales lifecycle from product demo and proposal creation to negotiation and closure. Proficient in using sales tools and CRM software to manage pipeline and sales activities. Strategic mindset to align sales efforts with evolving market trends and business objectives. Willingness to travel locally and interstate for client meetings and deal closures. Roles & Responsibilities Generate and nurture leads while building strong relationships with senior decision-makers. Conduct independent product demonstrations to prospects and customers. Manage the end-to-end sales process, including proposal development, negotiation, and deal closure. Collaborate closely with cross-functional teams such as marketing, product development, and customer support to ensure seamless customer engagement and satisfaction. Deliver daily sales reports and updates to the leadership team. Demonstrate ownership and commitment towards achieving sales targets and organizational goals. Travel as needed to meet clients and close sales deals. Preferred Qualifications Familiarity with sales tools and CRM systems for effective pipeline management. Ability to think strategically and adjust sales tactics based on competitive landscape and customer feedback. Flexible working hours to support your work-life balance. Strong focus on learning and professional development. Comprehensive medical and insurance benefits. Be part of a market-leading company in real estate ERP solutions. About In4Velocity Founded in 2004, In4Velocity is a trusted partner for real estate, construction, and infrastructure firms worldwide. Our flagship ERP platform, In4Suite , seamlessly integrates buy-side, sell-side, and internal processes into one comprehensive ecosystem, empowering stakeholders with real-time insights and data-driven decision-making. Supported by a robust Business Intelligence system and unparalleled global support, In4Suite is the preferred choice for organizations aiming to streamline operations and achieve digital transformation in real estate development and construction management. Join In4Velocity and be part of an innovative journey shaping the future of real estate technology. Apply now and take your career to the next level! Qualification : Bachelors or Masters degree in Technology or a related field.

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. We specialize in helping clients stay ahead through transformative solutions that optimize business processes, driving increased efficiency, deeper insights, and superior outcomes. As trusted brand custodians and long-term partners to over 100 leading global brands, we have a presence in the US, UK, Philippines, and India. Our rightshore delivery model offers end-to-end solutions across industries including Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance. We proudly serve Fortune 500 and FTSE 100 companies. Job Title: Senior Customer Service Associate (Senior CSA) Grade: H1 Job Category: Associate Function/Department: Operations Essential Duties and Responsibilities Claims Filing: File claims using appropriate forms and attachments. Denial Research and Appeals: Investigate account denials and file written appeals when necessary. Insurance Billing: Evaluate information from clients to determine the correct insurance to bill, ensuring necessary attachments or supporting documentation are included with each claim. Account Research: Research account details to gather necessary attachments and documentation for each claim. Claim Integrity: Ensure the accuracy and integrity of each claim filed. Documentation: Record all efforts and actions in the CUBS system and any other required systems. Patient Information Verification: Verify patient details and benefits before submitting claims. Account Appeals: Write appeals for accounts when required. Client Correspondence: Draft clear and professional letters to clients. Additional Duties and Responsibilities Goal Achievement: Meet regular goals and objectives as set by management. Confidentiality: Maintain confidentiality of account and patient information at all times. Compliance: Actively participate in the Corporate Compliance Program and ensure adherence to company policies. Project Assistance: Assist with other ad hoc projects assigned by management. Relationship Management: Maintain effective working relationships with state and federal agencies. Account Resolution: Resolve accounts in a timely manner. Workspace Organization: Maintain a neat, orderly, and efficient work station. Educational and Experience Requirements Minimum Education: High school diploma or equivalent. Experience: 1-3 years of experience in insurance billing is preferred. Insurance Knowledge: Familiarity with various insurance payers is preferred. Technical Skills: Proficiency in PC-based applications with the ability to type 30-40 words per minute. Communication Skills: Strong written and verbal communication skills. Organization and Time Management: Ability to prioritize tasks effectively in a busy environment. Professionalism: Capable of presenting oneself in a courteous and professional manner at all times. Self-Motivation: Ability to stay focused and productive with little or no supervision. Working Conditions Environment: Call center setting. Physical Requirements: Must be able to sit for extended periods of time.

Your Impact In this role, you will be responsible for monitoring key performance indicators (KPIs) and service level agreements (SLAs) to assess the effectiveness of accounting operations and drive continuous improvements in performance. You will ensure compliance with accounting standards (GAAP) and internal controls while driving enhancements in the financial reporting process. Your main responsibilities will include: Analyzing performance data to identify trends, root causes of inefficiencies, and areas for improvement, fostering a culture of accountability and performance excellence. Ensuring that the accounting shared services team consistently meets or exceeds performance expectations. Identifying and leading opportunities for automation, standardization, and process redesign, utilizing methodologies like Lean, Six Sigma, or other process improvement frameworks. Leading, coaching, and mentoring a high-performing accounting shared services team, promoting a continuous improvement mindset. Building and maintaining a vibrant, collaborative community through inspirational leadership, and leading the team through complex challenges and dilemmas to advance the function s agenda. Developing and delivering training programs and resources that empower the team to innovate and refine accounting processes continuously. Your Growth You will be part of our Global Finance Operations & Transformation team, based in Chennai. As the site leader, you will have responsibility for overseeing a team of 300+ colleagues. Your role will be pivotal in revolutionizing our accounting operations, driving transformation, and leading a high-performing team toward sustained excellence in financial operations.

Job Title: Senior Product Manager College Connect Job Overview: The Senior Product Manager for College Connect will spearhead the strategy, design, and deployment of advanced technology solutions to elevate the capabilities of educational institutions. This role requires a seasoned professional with deep expertise in the IT industry to manage end-to-end product lifecycles, drive customer success, and implement transformative solutions powered by emerging technologies such as Artificial Intelligence (AI), Machine Learning (ML), Internet of Things (IoT), and cloud computing. The ideal candidate will collaborate across diverse teams to address client needs and deliver innovative educational technology solutions. Qualifications: Master s degree in Data Analytics, Artificial Intelligence, or a related discipline. 20+ years of extensive experience in the IT industry, with expertise in product management, solution sales, and partner engagement. In-depth knowledge and proven track record in emerging technologies such as IoT, AI/ML, cloud computing, and embedded systems. Demonstrated success in managing large-scale technology implementations across industries like manufacturing, automotive, and aerospace. Exceptional communication, leadership, and customer relationship management skills. Key Responsibilities: 1. Product Strategy and Leadership: Develop and execute innovative technology strategies and solutions that align with market needs and institutional objectives in the education sector. Ensure seamless integration of products into customer environments while adhering to industry best practices. 2. Customer Engagement and Success: Build and nurture strong relationships with key clients, ensuring project delivery excellence and achieving superior customer satisfaction. Lead large-scale project implementations while driving measurable outcomes for customers. 3. Innovation and Solution Development: Harness the potential of AI/ML, IoT, and cloud computing to design state-of-the-art products that advance the educational ecosystem. Lead the adoption of new technologies to maintain a competitive edge in the market. 4. Cross-functional Collaboration: Partner with internal teams, external stakeholders, and clients to create impactful and user-focused product offerings. Ensure effective coordination and alignment of cross-disciplinary efforts to achieve business objectives. 5. Data-Driven Insights and Decision Making: Utilize data analytics and AI-driven insights to improve product performance and deliver enhanced outcomes for customers. Champion evidence-based decision-making processes across the organization. This position offers a unique opportunity to lead transformative change in the educational sector through advanced technological innovation, while working at the forefront of emerging trends. Qualification : Masters degree in Data Analytics, Artificial Intelligence, or a related discipline.

About Comcast: Comcast is a Fortune 50 leader at the intersection of media and technology. With a focus on innovation, we create groundbreaking entertainment and online experiences for millions of customers worldwide. If you're passionate about teamwork, revolutionizing industries, and leading the future of media and technology, Comcast is the place to grow your career. Job Summary: The Data Analyst will work cross-functionally to collect, analyze, and model data to uncover trends and provide actionable insights. You'll support key business decisions through exploratory analysis, forecasting, and optimization. This role requires in-depth technical expertise, independent prioritization, and clear communication of findings to stakeholders. Core Responsibilities: Data Collection & Analysis: Work with business leaders to understand requirements and develop technical specifications. Retrieve, analyze, and summarize complex data from platforms like Teradata, SQL Server, Hadoop, and AWS. Identify relevant data sources and combine disparate datasets for actionable insights. Exploratory & Predictive Analysis: Conduct exploratory data analysis and hypothesis testing to uncover trends and drivers. Develop forecasting models for key business metrics such as sales and demand. Measure the impact of campaigns, features, or initiatives and identify opportunities for improvement. Visualization & Communication: Create narrative-driven presentations and effective data visualizations for executives and decision-makers. Communicate insights clearly and concisely to influence strategic business decisions. Innovation & Collaboration: Stay updated on trends in analytics, statistics, and machine learning, and apply them to solve business challenges. Promote a culture of knowledge sharing, healthy skepticism, and teamwork within the organization. Customer-Focused Approach: Drive results by integrating feedback from customers and employees via Comcast s Net Promoter System (NPS). Champion the customer experience and advocate for seamless digital interactions. Compliance & Accountability: Adhere to Comcast s Operating Principles and ensure regular, consistent, and punctual attendance. Fulfill additional duties as needed. Qualifications: Must-Have: Proven experience with big data platforms (e.g., Teradata, SQL Server, Hadoop, AWS). Strong proficiency in data analysis, hypothesis testing, and forecasting techniques. Ability to develop clear and compelling data visualizations and presentations. Exceptional problem-solving and independent judgment skills. Preferred: Knowledge of emerging analytics trends, statistics, and machine learning. Experience with business operating frameworks and a results-driven approach. Familiarity with Net Promoter System (NPS) feedback integration. Diversity & Inclusion: We believe diverse perspectives drive innovation and success. Growth-Oriented Culture: We foster an environment of learning and collaboration. Employee Benefits: Comprehensive benefits package, flexible schedules, and career development opportunities. Impactful Work: Be part of an organization that shapes the future of media and technology. Disclaimer: This description provides a general overview of the role. It is not intended to encompass all responsibilities or qualifications. Comcast is proud to be an equal-opportunity workplace, considering all applicants regardless of race, religion, gender, disability, or veteran status.

About Arcadia: Arcadia is at the forefront of the clean energy revolution, offering innovative software and APIs to help fight the climate crisis. Since its inception in 2014, Arcadia has been on a mission to break the fossil fuel monopoly and unlock decarbonization by connecting consumers and businesses to high-quality clean energy options. With the launch of the Arcadia Platform, an industry-defining SaaS platform, Arcadia is accelerating the transformation from an analog energy system to a digitized network. Arcadia s impact continues to grow, with a $1B valuation and over $500M in capital raised. Role Overview: As a Customer Service Representative at Arcadia, you will play a pivotal role in delivering exceptional customer support. This position requires someone with a passion for technology and clean energy, as you will engage with customers, troubleshoot issues, and help navigate them through energy solutions. If you thrive in a fast-paced environment and enjoy solving complex problems, this role is an ideal fit. Key Responsibilities: Provide outstanding customer support by answering queries and resolving issues via phone and online platforms. Investigate and troubleshoot issues, especially related to utility company accounts and clean energy options. Make phone calls to US utility companies to enroll new accounts or fix broken credentials. Conduct data analysis in MS Excel/Google Sheets to monitor customer accounts. Collaborate with engineers and other team members to address customer issues and improve product offerings. Ensure all customer issues are addressed in a timely, accurate, and efficient manner. Required Qualifications: Fluent English speaker (Level C1 or higher), with strong verbal and written communication skills. 1-2 years of customer service experience, preferably supporting customers via phone. Strong attention to detail and problem-solving skills, with good investigative instincts. Basic proficiency in MS Excel/Google Sheets for data analysis. Availability to work from 7 am - 4 pm ET. What Arcadia Offers: Competitive compensation based on market standards. Hybrid work model with a remote-first policy. Flexible leave policy to accommodate personal needs. Comprehensive medical insurance (1+5 family members), accident coverage, and life insurance. Annual performance cycle with opportunities for rewards and recognition. Quarterly team engagement activities and learning and development programs. A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency. Why Arcadia? Arcadia believes in diversity and individuality, where unique perspectives are valued. If you're passionate about clean energy and want to be part of a team working toward a decarbonized energy grid, Arcadia is the place for you. We foster an inclusive environment where every team member has the opportunity to grow and make a tangible impact. How to Apply: If you are eager to contribute to a clean energy future and enjoy engaging with cutting-edge technology, apply to join Arcadia s team. We re excited to learn how you can help us shape the future of energy.

Job Description Job title: FP&A Analyst - Asst.Manager As an analyst your major challenge (not limited to) is to help Philips with the multiple key projects which contribute the vision of Philips. A very dynamic role to pick up learning on the go, absorb the knowledge and connect the dots to drive the results . You will also get an opportunity to handle versatile profiles where your knowledge and execution becomes more critical in path to success of the profile. Your role: Participates in various x-BG/Sector/Market Finance improvement projects. Understands systems and tools. Ensures quality, accuracy and integrity of information stored in our systems, enabling a single source of truth. Prepares, attends, minutes and keeps track of follow-ups regarding performance and strategy meetings. Takes initiative to bring relevant financial issues to the attention of his/her relevant stakeholders. Performs forward-looking ad-hoc analysis, such as project & footprint discussion and evaluation, scenario analysis, etc. Responsible for MEC activities & reporting out.(check cost allocation report, COGS analysis, , 4 blockers, KPI decks and others) Analyzes and reports on performance by means of: Monthly performance, AOP, Target setting, Product/market/customer/integral profitability, Quarterly Forecasting, RoFo, Strategic Review, Bridge the Finance and Non Finance counterparts, understand the requirement and bring a solution Effective Communication with extremely close knit stakeholder engagement in order to add to the Value Chain.. You're the right fit if: Understanding of Concept/flow of process Drive footprint discussions, drive discussion with the business Basic Knowledge of SAP Analysis skills Understand the actuals vs forecast and give insight views on this Perform monthly reporting/ quarterly reporting and make targets well underpinned Influence various expert and management layers Integrate contributions from several business functions like Finance, Supply chain, Procurement and IT Other skills Able to collaborate across cultures and disciplines Bring people together around a common understanding Managing the balance between taking ownership and delegation Flexible and stress resistant to deal with a very dynamic environment An inquisitive quick learner Experience in MS Office applications SharePoint, PowerPoint and Excel Good in communication About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Job Description: The Senior Consultant - Services will be responsible for providing expert recommendations and technical guidance to enhance customer satisfaction with EMC storage solutions. You will actively contribute to the configuration, layout, and performance optimization of EMC products, including EMC Isilon, XtremeIO, and Data Domain. This role involves managing the storage infrastructure, executing disaster recovery processes, performing data migration, and contributing to the development of custom solutions. Additionally, you will handle daily operational tasks, manage customer relationships, and collaborate with technical teams to resolve issues. Your knowledge of IT operations, ITIL processes, and storage migration technologies will be vital in this role. You will be expected to stay current with the latest technical specifications and hardware requirements for EMC products. Key Responsibilities: 1. Proactive Recommendations: Help customers maximize their use of EMC storage solutions. 2. Technical Knowledge: Utilize expertise in EMC products (Isilon, XtremeIO, Data Domain) to configure, tune, and maintain storage solutions. 3. Storage Migration Management: Oversee the management of storage migration technology and execute required migrations. 4. Disaster Recovery & Data Migration: Assist with disaster recovery design and execution and perform necessary data migrations. 5. Customer Relationship Management: Build strong relationships with customers, ensuring satisfaction and resolving issues through negotiation and effective communication. 6. Operational Tasks & Availability: Ensure the availability and proper functioning of the storage infrastructure at customer sites. 7. Complex Software Implementations: Perform software implementations according to Statement of Work (SOW), Scope Document, and Architecture Design requirements. 8. Collaboration with Technical Teams: Work closely with internal teams to ensure the effective resolution of technical issues and implement custom solutions. 9. Stakeholder Communication: Participate in meetings to understand and address customer issues, ensuring positive feedback and satisfaction. Additional Responsibilities: 1. Root Cause & Trend Analysis: Validate analyses and reports related to performance, providing insights to key business stakeholders. 2. Change Order Compliance: Ensure compliance with Change Order Implementation Plans and Human Error standards. 3. Value Addition Activities: Mentor team members, prepare Standard Operating Procedures (SOPs), and share knowledge within the organization. 4. On-time Resolution: Ensure timely resolution and quality compliance of escalated tickets/incidents as per SLA. 5. Capacity Planning: Contribute to capacity planning and help in ensuring optimal resource allocation. 6. Customer Meetings: Actively participate in customer meetings to understand their challenges and provide solutions. Skills and Experience: 1. Technical Knowledge: In-depth knowledge of EMC Isilon, XtremeIO, Data Domain, and other EMC products. 2. ITIL & IT Operations: Strong understanding of ITIL processes and IT operations in regional and global infrastructure environments. 3. Storage Migration & Disaster Recovery: Experience in managing storage migration technologies and executing disaster recovery processes. 4. Customer Management & Leadership: Ability to manage customer relations, negotiate effectively, and lead technical implementations. 5. Analytical & Problem-Solving: Capable of conducting root cause and trend analysis to facilitate improvements. 6. Compliance & Documentation: Ensuring compliance with internal policies and maintaining documentation for processes, including knowledge sharing. Qualification : Bachelor of Technology

Job Title: Cyber Security Reporting Analyst Career Level -D2 Introduction to role We are seeking a highly skilled and motivated Cyber Security Data Analyst to join our dynamic Cyber Security Risk & Reporting team. The successful candidate will have extensive experience in Power BI reporting, ETL (Extract, Transform, Load) processes, and AWS S3, and will be responsible for designing, developing, and maintaining our Cyber Security Reporting suite, enabling data-driven decision-making by our senior leaders. This role requires close collaboration with colleagues both within Cyber Security and IT functions across AstraZeneca s Enterprise Services and Business Technology Groups (BTGs). Accountabilities Data Analysis: Perform data analysis to identify trends, patterns, and anomalies. Work with large datasets to extract meaningful information and provide recommendations. Collaborate with business units to understand their data needs and deliver solutions accordingly. ETL Processes: Design, develop, and maintain ETL workflows to extract data from various sources, transform it according to business requirements, and load it into target systems. Ensure data integrity and quality throughout the ETL process. Fix, communicate, and support resolution of any ETL-related issues. Aws s3: Apply AWS S3 for data storage and management. Ensure effective data transfer and integration between AWS S3 and other data systems. Handle and maintain data security and access controls in AWS S3. Power BI Reporting: Develop, design, and maintain interactive Power BI dashboards and reports. Create data visualizations that provide actionable insights to stakeholders. Optimize Power BI models for performance and usability. Collaboration and Communication: Work closely with data and process owners, and business stakeholders to evaluate reporting needs. Communicate findings and insights effectively through presentations and reports. Deliver training and support to users on Power BI and data analysis techniques. Essential Skills/Experience A Bachelor s degree in Data Science, Computer Science, Information Technology, or a related field. 2 years+ experience as a Data Analyst or in a similar role within an IT capacity. High proficiency in Power BI, including DAX, Power Query, and the creation of complex data visualizations. Strong ETL (Extract, Transform, and Load) skills, with experience in tools such as SQL Server Integration Services (SSIS), Informatica, Talend, or similar. Experience using Power Automate to streamline repetitive processes. Experience with AWS S3 for data storage and integration. Solid understanding of databases and SQL. Ability to communicate at multiple levels within an organization and to confidently talk to and represent data sets. Skills and Capabilities Excellent analytical and problem-solving skills. Strong written and verbal communication skills along with the proven ability to present complex, technical information to both technical and non-technical audiences. Experience of autonomous working with direction and goal setting and ability to prioritize, re-schedule and adapt to changes in a dynamic environment. Be valued and respected for teamwork, integrity, and enablement. Desirable Skills/Experience Knowledge of cloud-based data warehousing solutions such as Azure Data Factory or AWS Glue. Familiarity with programming languages such as Python or R. Experience providing and delivering reports and metrics across multiple functions. Knowledge of presentation skills and styles. Experience in the pharmaceutical or healthcare industry. Experience of working in other IT disciplines and across a range of industries and sectors. Experience working in a global organization where stakeholders and team members are geographically dispersed. Qualification : Job Title: Cyber Security Reporting Analyst Career Level -D2 Introduction to role We are seeking a highly skilled and motivated Cyber Security Data Analyst to join our dynamic Cyber Security Risk & Reporting team. The successful candidate will have extensive experience in Power BI reporting, ETL (Extract, Transform, Load) processes, and AWS S3, and will be responsible for designing, developing, and maintaining our Cyber Security Reporting suite, enabling data-driven decision-making by our senior leaders. This role requires close collaboration with colleagues both within Cyber Security and IT functions across AstraZenecas Enterprise Services and Business Technology Groups (BTGs). Accountabilities Data Analysis: Perform data analysis to identify trends, patterns, and anomalies. Work with large datasets to extract meaningful information and provide recommendations. Collaborate with business units to understand their data needs and deliver solutions accordingly. ETL Processes: Design, develop, and maintain ETL workflows to extract data from various sources, transform it according to business requirements, and load it into target systems. Ensure data integrity and quality throughout the ETL process. Fix, communicate, and support resolution of any ETL-related issues. Aws s3: Apply AWS S3 for data storage and management. Ensure effective data transfer and integration between AWS S3 and other data systems. Handle and maintain data security and access controls in AWS S3. Power BI Reporting: Develop, design, and maintain interactive Power BI dashboards and reports. Create data visualizations that provide actionable insights to stakeholders. Optimize Power BI models for performance and usability. Collaboration and Communication: Work closely with data and process owners, and business stakeholders to evaluate reporting needs. Communicate findings and insights effectively through presentations and reports. Deliver training and support to users on Power BI and data analysis techniques. Essential Skills/Experience A Bachelors degree in Data Science, Computer Science, Information Technology, or a related field. 2 years+ experience as a Data Analyst or in a similar role within...

Introduction to role Accountabilities Support assessment of all aspects of business performance in the functional area: create and design dashboards, evaluate metrics and outputs, and report on business performance. Support the functional area s scorecard, ensuring alignment with the wider IT reporting frameworks. Manage complex data collation across activities and from multiple sources to enable regular scorecard production. Champion and support team scorecard production and metrics-based business performance improvement within teams across the business area. Ideate, build, and implement new service lines within the business performance team for the core business to operate smoothly and efficiently. Understand and measure key business indicators such as productivity, net utilization, efficiency, etc., across various teams. Conduct data collection, interpretation, and visualization across various performance-related metrics in a timely manner. Diligently work, maintain, and be responsible for certain internally auditable functions. Interact with the management team and appraise them of the site s performance and auditable functions. Be open to taking up additional responsibilities and working in other areas like L&D and Demand management. Essential Skills/Experience 7-9 years of experience in business performance or related role Strong skills on Microsoft Office Strong analytical background Excellent interpersonal and communication skills, with strong customer focus and attention to detail Ability to interpret and communicate technical information into business language Communicate to Stakeholders to understand business demands Excellent Business Presentation skills Desirable Skills/Experience ITIL Foundation Experience creating and publishing periodic scorecard metrics/risk indicators Working knowledge of Analysis tools (e.g., R, Predictive Workbench, Python) 2 years hands-on experience with BI tools with excellent knowledge of Power BI Experience in working with vendors and contractors Minimum Bachelor's degree is essential; Master's degree will be preferred Preferable industry experience in IT Services, Technology Centers, or Consulting 6-7 years of similar role experience When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, our work has a direct impact on patients by transforming our ability to develop life-changing medicines. We empower the business to perform at its peak by combining cutting-edge science with leading digital technology platforms and data. Our dynamic environment offers countless opportunities to learn and grow, whether it's exploring new technologies in hackathons or transforming roles and work processes. Join us to innovate, take ownership, and make a meaningful impact. AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Ecommerce Executive / Specialist Department: Ecommerce Location: Chennai Type: Full-time Overview We are seeking a results-driven Ecommerce Executive/Specialist to manage Zebronics online category portfolio across multiple marketplaces. The role focuses on driving sales growth, improving product visibility, executing campaigns, and ensuring operational efficiency across platforms such as Amazon, Flipkart, and other e-commerce channels. The ideal candidate combines analytical skills with strong operational execution to manage multiple SKUs and categories effectively. Key Responsibilities Manage Zebronics category portfolio across e-commerce platforms, ensuring high product visibility and sales performance. Develop and execute platform-specific sales strategies to drive conversions, traffic, and category growth. Coordinate with platform category managers to plan and execute promotions, deals, and campaigns aligned with business goals. Maintain product data accuracy across platforms, updating specifications, images, and new product launches. Monitor and improve content scorecards as per platform guidelines to enhance product visibility and rankings. Plan and implement pricing strategies, discounts, and seasonal campaigns to maximize sales and profitability. Track category-level P&L, analyze spend versus ROI, and ensure profitability while achieving sales targets. Collaborate with finance teams to reconcile claims, commissions, and promotional spends with marketplaces. Analyze sales data, traffic, conversion rates, and platform metrics to identify trends, opportunities, and areas for improvement. Prepare and present weekly/monthly performance reports with insights on sales, growth, and competitive benchmarking. Recommend strategic adjustments to improve revenue and operational efficiency. Work closely with marketing, inventory, finance, and logistics teams to ensure smooth campaign execution and stock management. Liaise with marketplace representatives to resolve operational issues and ensure compliance with platform SLAs and policies. Required Skills & Competencies Strong knowledge of category management, product listing, and e-commerce operations across multiple platforms. Proven experience managing multiple SKUs and ensuring operational efficiency in a fast-paced e-commerce environment. Proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Analysis) for reporting and performance tracking. Strong communication and stakeholder management skills. Ability to multitask, prioritize, and manage multiple projects simultaneously. Analytical mindset with a deep understanding of online consumer behavior and sales funnel optimization.

Territory Sales Manager Project Sales Company: GM Modular Pvt. Ltd. Location: Chennai Job Type: Full Time Experience Required: 7 18 Years Industry: Electricals / Building Materials / Construction / Project Sales Job Summary: GM Modular is looking for a highly driven and experienced Territory Sales Manager Project Sales to lead our institutional and project-based sales initiatives in Chennai. This role involves managing the complete GM product portfolio including switches, lighting, wires, switchgear, pipes, fans, and more while building strong relationships with architects, consultants, contractors, PMCs, and builders. The ideal candidate should have a proven background in project or institutional sales in the electrical or building materials domain. Key Responsibilities: 1. Product Portfolio Management: Promote and manage GM s complete range of products: switches, lighting, wires, switchgear, fans, conduits, and accessories. Stay updated with market trends and competitor products to strengthen GM s positioning. 2. Business Development & Market Penetration: Identify, develop, and convert project sales and institutional opportunities. Drive revenue growth and market share in the assigned territory. Penetrate new accounts and expand presence in untapped segments. 3. Stakeholder Engagement: Build and maintain strong relationships with architects, builders, electrical contractors, consultants, PMCs, and government departments. Ensure GM products are specified in upcoming projects through consultative selling. 4. Funnel & Pipeline Management: Track and manage leads, opportunities, and conversions through effective funnel management. Maintain a healthy sales pipeline and ensure timely follow-ups and closures. 5. Sales Strategy & Market Intelligence: Contribute to regional sales planning and execution. Gather and report market intelligence, competitor activities, and customer insights. Align with marketing to execute region-specific promotional activities. 6. Reporting & Analysis: Prepare sales forecasts, project tracking reports, and performance updates. Present insights and data-driven suggestions to senior leadership. 7. Customer Experience & After-Sales Support: Ensure high customer satisfaction by providing timely responses and resolving queries or issues post-sale. Required Qualifications & Experience: Experience: 7 18 years in project sales / institutional sales, preferably in electrical, lighting, building materials, or related industries. Industry Network: Strong connections with key decision-makers in the construction and design ecosystem. Skills: Excellent communication, presentation, and negotiation abilities Strong relationship-building and networking capabilities Strategic thinking with a result-oriented mindset Experience with funnel management and CRM tools is a plus Education: Graduate in any discipline. An MBA or technical background (Electrical/Mechanical) will be an added advantage. Qualification : Graduate in any discipline

Role: Digital Marketing Executive Experience Required: 3 5 Years Location: Chennai Job Description: We are looking for a highly motivated and skilled Digital Marketing Executive to join our team in Chennai. The ideal candidate will have hands-on experience in managing and optimizing a variety of digital campaigns across multiple channels. Key Responsibilities: Plan and execute digital marketing campaigns, including email, social media, SEO/SEM, and display advertising. Build, manage, and grow the company s presence across social media platforms. Analyze campaign performance data to identify trends and insights, and optimize strategies accordingly. Develop innovative and creative growth strategies that align with business goals. Collaborate with internal teams to design and create landing pages that enhance the user experience. Improve user journeys and optimize conversion points throughout digital channels. Ensure digital strategies are aligned with the overall goals and KPIs of the organization. Continuously research and adopt emerging digital marketing tools and technologies. Key Skills & Requirements: 3 5 years of proven experience in digital marketing. Demonstrated success managing SEO/SEM, email, social media, and display advertising campaigns. Strong creative thinking and the ability to design campaigns that captivate and convert. Proficiency in creating and optimizing landing pages and user funnels. In-depth knowledge of Google Ads (AdWords) campaign creation and optimization. Hands-on experience with HTML, CSS, WordPress, and JavaScript. Strong analytical skills and a data-driven approach to decision-making. Up-to-date with the latest digital marketing trends, tools, and best practices. Familiarity with ad-serving technologies and platforms.

Technical Product Manager Location: Chennai Work Type: Full-Time Job Overview We are seeking a motivated and experienced Technical Product Manager to join our innovative team. In this role, you will collaborate with cross-functional teams to shape and deliver products that address customer needs and drive growth in the genomics industry. Your expertise will help translate complex scientific concepts into impactful product solutions, ensuring market success and customer satisfaction. Key Responsibilities Sales Enablement Partner with Customer Success to develop comprehensive documentation, tutorials, and training programs Craft compelling product narratives and presentations to empower the sales team in communicating the platform s value Gather and analyze market insights and customer feedback to refine product positioning and messaging Full Product Lifecycle Management Translate user needs into clear and actionable product requirements (SRS) Lead use case development and prioritize product requirements effectively Manage the full Design History File (DHF) suite and ensure compliance Collect post-release feedback to drive continuous product improvement Cross-functional Collaboration Work closely with product development, engineering, and design teams to steer product development Collaborate with customer support and implementation teams to ensure exceptional customer experiences Act as a subject matter expert, providing technical guidance to internal teams and external stakeholders Customer Engagement Align product strategies with business goals and customer needs Build and maintain strong relationships with key customers and partners Advocate for customers by gathering feedback and influencing product enhancements Prioritize feature development based on market demand and business impact Qualifications Bachelor s degree in a relevant technical field (e.g., Genetics, Genomics, Bioinformatics); Master s degree or higher preferred 3 4+ years of technical product management experience, ideally within genomics, life sciences, or related industries Deep knowledge of genomics platforms, software, and technologies Proven ability to analyze complex problems, assess risks, and deliver solutions Strong experience collaborating with cross-functional teams including engineering, sales, and customer success Skilled in direct customer engagement and translating insights into product improvements Excellent communication and presentation skills, able to convey complex technical information to diverse audiences Proficient with product management tools (Jira, Confluence) and Agile methodologies (Scrum, Kanban) Qualification : Bachelors degree in a relevant technical field (e.g., Genetics, Genomics, Bioinformatics); Masters degree or higher preferred