Business Process Analysis Jobs in Ahmedabad

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

ServiceNow Developer ITSM | Full-Time | Ahmedabad, Gujarat Location: Ahmedabad, Gujarat Job Type: Full-Time Experience: 3 to 6 years (including 2+ years of hands-on ServiceNow development) Industry: Information Technology / IT Services Functional Area: ITSM, Application Development Work Schedule: Flexible working hours Job Summary We are hiring an experienced ServiceNow Developer in Ahmedabad to join our growing IT team. This technical role is responsible for the configuration, customization, and ongoing development of the ServiceNow platform, supporting IT Service Management (ITSM) and other business processes in alignment with ITIL best practices. The ideal candidate will bring deep technical knowledge and hands-on experience in building scalable ServiceNow solutions. Key Responsibilities Analyze, define, and document business and system requirements for workflows, integrations, user interfaces, and automation. Configure and customize the ServiceNow platform, including workflows, business rules, client scripts, ACLs, UI policies, and UI actions. Develop and maintain ServiceNow integrations with internal and third-party systems via REST, SOAP, and other methods. Design and implement automated workflows to streamline business processes and improve efficiency. Maintain and manipulate data within the ServiceNow CMDB, incident, change, and other modules. Work closely with cross-functional teams to understand user requirements and deliver scalable solutions. Participate in ServiceNow upgrades, patching, and platform maintenance tasks. Required Skills and Qualifications 3 6 years of overall IT experience, with 2 4 years specifically in ServiceNow development. Strong understanding of ITSM processes and practical experience in ServiceNow implementations. Experience working on enterprise-level applications with multi-functional modules. Proficiency in JavaScript, ServiceNow scripting, UI policies, and data policies. Experience integrating ServiceNow with other tools and platforms. Solid grasp of ITIL v3 concepts, particularly in operational support and analysis. Excellent problem-solving skills, attention to detail, and ability to work independently. Preferred / Nice to Have Experience with ServiceNow Service Portal development for creating customized user experiences. Knowledge of front-end technologies such as AngularJS, Bootstrap, CSS, and HTML. Experience building widgets and custom portal components in ServiceNow. ServiceNow certifications (e.g., CSA, CAD, CIS) are a strong plus. Prior experience in agile development environments. Opportunity to work on cutting-edge ServiceNow implementations. Collaborative work culture with flexible working hours. Exposure to enterprise ITSM, automation, and cloud platforms. Continuous learning and certification opportunities. Apply now to grow your career as a ServiceNow Developer in a dynamic, fast-paced IT environment in Ahmedabad!

MS Dynamics Functional Consultant / Business Analyst Full-Time | Ahmedabad, Gujarat (On-site) Location: Ahmedabad, Gujarat Job Type: Full-Time, On-site Experience Required: 1 to 7 years Qualification: IT Graduate (CA, MBA, or equivalent preferred) Salary: Based on experience and expertise Notice Period: Immediate joiners preferred Job Summary We are looking for a skilled MS Dynamics Functional Consultant / Business Analyst to join our team in Ahmedabad. You will collaborate with cross-functional teams including business users, technical staff, and management to gather requirements, analyze business processes, and implement solutions on the Microsoft Dynamics 365 platform. This role is pivotal in bridging the gap between business needs and technical execution, ensuring the delivery of high-quality ERP/CRM solutions. Key Responsibilities Engage with customers cross-functional teams to understand business strategy and gather detailed requirements. Implement, maintain, and support customized solutions on Microsoft Dynamics 365 (F&O, Business Central, CRM). Develop clear, comprehensive functional documentation including Functional Requirement Documents (FRD), Functional Design Documents (FDD), and Test Design Documents (TDD). Conduct detailed business process analysis and create Fit-Gap analysis documentation. Prepare professional presentations and process workflows using tools like PowerPoint and Visio based on functional requirements and process design. Support solution testing activities and assist end users during User Acceptance Testing (UAT). Conduct training sessions to ensure smooth adoption of Dynamics 365 solutions. Collaborate in all phases of the Software Development Life Cycle (SDLC) to deliver end-to-end solutions. Maintain a strong attention to detail and commitment to delivering high-quality, customer-centric solutions. Mandatory Qualifications & Skills Bachelor s degree in IT, CA (Intermediate), MBA, or equivalent qualification. Minimum 2 years of hands-on experience in ERP or CRM implementation, preferably with Microsoft Dynamics 365 products. Proven expertise in requirements gathering, solution design, and business process documentation. Excellent written and verbal communication skills with the ability to interact with stakeholders at all levels, including C-level executives. Strong experience preparing test cases and supporting testing activities. Industry experience in Manufacturing, Banking, Financial Services and Insurance (BFSI) sectors is highly desirable. Self-starter with excellent multitasking skills and ability to prioritize shifting demands. Preferred Experience Practical knowledge of Dynamics 365 modules such as Finance & Operations (F&O), Business Central (BC), and Dynamics CRM. Hands-on experience with business process modeling and workflow automation. Familiarity with Agile methodologies and SDLC processes. Opportunity to work on cutting-edge Microsoft Dynamics 365 ERP/CRM implementations. Collaborate with industry experts and cross-functional teams in Ahmedabad. Support professional growth with real-world business and technical challenges. Competitive salary and a dynamic, growth-oriented work environment. Apply now to join a leading IT firm in Ahmedabad as an MS Dynamics Functional Consultant / Business Analyst and help drive digital transformation for our clients. Qualification : Bachelors degree in IT, CA (Intermediate), MBA, or equivalent qualification.

Job Title: Data Engineer Location: Ahmedabad, Gujarat Job Type: Full-Time About the Role We re seeking a talented Data Engineer with hands-on experience in Azure-based data solutions. If you excel at building scalable data pipelines and have a strong command of Azure Data Factory, Databricks, PySpark, and Python, we want to hear from you. Experience with Azure Synapse Analytics, Microsoft Fabric, or Power BI will be a strong advantage. What You ll Do Design and implement scalable ETL/ELT pipelines using Azure Data Factory and Databricks. Process and transform large datasets using PySpark and Python. Build and maintain data lakes and data warehouses on the Azure Cloud. Collaborate with data architects, analysts, and business stakeholders to develop effective data solutions. Ensure high standards of data quality, consistency, and reliability. Optimize pipeline performance and manage cloud costs efficiently. Apply best practices for data security, governance, and monitoring. Document workflows and contribute to architectural decisions. 3 5 years of hands-on experience in Data Engineering. Proficiency with: Azure Data Factory (ADF) Azure Databricks Azure SQL Python and PySpark Azure Storage (Blob, Data Lake Gen2) Experience with data lakehouse or modern data warehouse architecture. Familiarity with Delta Lake, MLflow, and Unity Catalog is a plus. Strong SQL skills and experience with performance tuning. Understanding of CI/CD processes in Azure. Excellent analytical and problem-solving abilities. Bonus Skills (Preferred but not required) Experience with Azure Synapse Analytics. Knowledge of Microsoft Fabric. Power BI experience for dashboards and reporting. Exposure to DevOps and Infrastructure as Code (IaC). Understanding of data governance and security frameworks. Relevant certifications (e.g., Databricks Certified Data Engineer Associate/Professional).

Job Title: ERP Sales & Implementation Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 4 Job Type: Full-Time Job Overview: We are looking for motivated and dynamic ERP Sales & Implementation Executives to join our team in Rajkot. This entry-level role involves engaging with clients, demonstrating ERP solutions, managing software implementation, and building lasting client relationships. If you have excellent communication skills and a passion for sales and technology, this is a great opportunity to kickstart your career. Key Responsibilities: Understand client project requirements and deliver impactful ERP product demonstrations to end-users. Convert potential leads into strong business relationships by showcasing product value. Execute ERP implementation and provide hands-on training to clients. Deliver technical support and training remotely via calls or online sessions. Test new software releases and provide actionable feedback to improve product quality. Participate actively in internal and external training sessions. Handle assigned tasks within estimated timelines. Travel outside the city for client visits or company needs as required. Attend all relevant product fairs and exhibitions, representing the company even if not officially participating. Generate and submit daily work reports. Report daily progress and challenges to Support/Sales Manager or Team Leader. Adapt responsibilities based on evolving company requirements and individual performance. Eligibility & Requirements: Freshers with a keen interest in ERP sales, software implementation, and client engagement. Strong communication and interpersonal skills. Willingness to travel and attend product fairs as required. Ability to multitask and manage time efficiently. Preferred Skills & Attributes: Customer-centric attitude with a knack for building relationships. Eagerness to learn and grow in a fast-paced sales and technology environment. Self-motivated, proactive, and adaptable to changing responsibilities. Gain practical experience in ERP sales and implementation with client-facing responsibilities. Opportunity to build a rewarding career in a growing company based in Rajkot. Work with a supportive team focused on innovation and client success. Apply now to become a vital part of our ERP sales and implementation team!

Job Title: Business Analyst Experience: 1-3 Years Positions: 2 Location: Rajkot, Gujarat Job Type: Full-Time Job Overview: We are seeking a detail-oriented and proactive Business Analyst with 1-3 years of experience to join our team. The ideal candidate will work closely with clients, development, and testing teams to analyze business processes, gather requirements, and deliver effective software solutions. This role involves managing project scope, creating documentation, and ensuring smooth communication between stakeholders. Key Responsibilities: Understand client requirements and recommend appropriate solutions. Analyze business processes, existing systems, and requirements; propose functional designs. Create initial project scope and detailed Software Requirement Specification (SRS) documents. Develop wireframes and coordinate with designers for design mock-ups. Present documentation to clients and secure approval/sign-off. Collaborate with development and testing teams throughout the software development lifecycle to clarify requirements. Manage scope extensions and change request (CR) documents effectively. Support the delivery team during project execution. Review design mock-ups internally from a UAT perspective. Stay updated on market trends and continuously upgrade relevant skills. Manage multiple projects simultaneously with strong attention to detail. Required Skills & Qualifications: Bachelor s degree in BE-IT/CS, B.Tech-IT, MCA, or MSc-IT. 1-3 years of relevant Business Analyst experience. Strong understanding of web and mobile technologies. Proficient in project management, Microsoft Office, and wireframing tools. Excellent verbal and written communication skills in English. Strong analytical, documentation, and stakeholder management skills. Work on diverse projects with industry-leading clients. Opportunity to enhance your analytical and project management skills. Collaborative and supportive work environment in Rajkot. If you are passionate about bridging business and technology, apply now to join our team as a Business Analyst!

Job Title: Business Analyst Location: Ahmedabad, India About Metizsoft: At Metizsoft, we believe that Business Analysts are crucial to our continued growth and success. We offer a challenging and enjoyable collaborative culture that fosters long-term career growth. Join us and contribute to a company committed to innovation and efficiency. The Opportunity: As a Business Analyst at Metizsoft, you will play a pivotal role in guiding our organization toward the future. From researching progressive system solutions to evaluating their impact, you'll be responsible for identifying, developing, and helping implement strategic initiatives that improve efficiency and productivity across various business units. Key Responsibilities: Partner with stakeholders across diverse business units (e.g., sales, finance, security, compliance) to develop comprehensive analyses and documentation collaboratively. Communicate effectively and efficiently with production, managerial, and executive teams. Evaluate, analyze, and communicate systems requirements on an ongoing basis. Maintain systems processes, including delivering monthly status reports to all appropriate parties. Author and update internal and external documentation, formally initiating and delivering requirements and documentation. Conduct daily systems analytics to maximize effectiveness and troubleshoot problems. Develop meaningful and lasting relationships with partners for optimized systems integration. Respond to questions and concerns from managers and executives with supporting research and recommendations. Required Skills & Qualifications: 1 to 3 years of experience in analytics and systems development. High proficiency with SQL and database management. Proven analytical abilities with a keen eye for detail. Experience in generating process documentation and reports. Excellent communication skills, with the ability to translate complex data into clear, actionable insights. Job Details: Job Type: Full-time Industry: IT Services City: Ahmedabad

Technical Project Manager Dot Net Responsibilities: Project Management: Lead and manage large-scale software development projects, overseeing a team of 8 to 10 members on projects lasting 6+ months. Develop and execute detailed project and release plans, ensuring compliance with organizational standards and processes throughout the lifecycle. Technical Leadership: Provide hands-on guidance in backend (LAMP stack or .NET) and frontend technologies (ReactJS, NextJS, AngularJS). Utilize expertise in architecture, design, and implementation to ensure the successful delivery of technical solutions. Customer Communication: Serve as the primary point of contact for customers, managing relationships throughout the project delivery process. Develop and maintain a clear communication plan, ensuring regular updates and proactive sharing of relevant information with customers and stakeholders. Agile Methodology: Lead the adoption of Agile practices, facilitating Agile ceremonies and ensuring the team adheres to Agile principles to deliver high-quality software. Problem-Solving & Risk Management: Proactively identify and address potential risks, issues, and roadblocks, utilizing strong problem-solving skills to ensure timely resolution and avoid escalation. Technical Documentation & Presentation: Create wireframes and presentations to clearly communicate technical solutions to clients and stakeholders, ensuring a solid understanding of proposed technology concepts. API & Architecture Expertise: Leverage expertise in REST/SOAP APIs (JSON/XML) and a strong understanding of N-tier and Microservice architectures. Experience with ETL processes is a plus. Requirements: Experience: 10 to 15 years of experience in the software development industry, with at least 5 years in a Technical Project Manager role. Proven experience managing large-scale projects (6+ months), including new development projects with teams of 8 to 10 people. Technical Background: Hands-on experience with backend (LAMP stack or .NET) and frontend (ReactJS, NextJS, AngularJS) technologies. Strong expertise in REST/SOAP APIs, with solid experience in JSON/XML. Familiarity with N-tier and Microservice architecture; ETL experience is a plus. Agile Expertise: Deep understanding and hands-on experience with Agile development methodology and all associated ceremonies. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders. Proven ability to manage customer relationships and serve as the main interface throughout the project delivery process. Problem-Solving & Risk Management: Strong analytical skills with a proven track record of identifying and solving potential issues before they escalate. Documentation & Presentation: Experience creating wireframes and technical presentations to communicate complex technology solutions effectively to clients.

Business Analyst (Presales) Location: Ahmedabad Job Overview: We are seeking a Business Analyst with strong presales experience to join our team. The ideal candidate will possess a proven track record in areas such as requirement scoping, functional analysis, technology solution design, cost estimation, and proposal preparation. You will work closely with the sales team to create innovative solutions, contribute to proposals, and ensure successful delivery of client requirements. This role involves collaboration with clients, internal teams, and stakeholders to define project scopes and deliverables, as well as providing detailed costings for proposals. Primary Responsibilities: Proposal Development & Management: Collaborate with the sales team to create proposals and pitches for business opportunities. Manage the entire proposal lifecycle, from scope finalization to proposal submission, ensuring the solution meets client requirements. Assist in preparing detailed costings for clients, ensuring that contracts remain profitable. Client Interaction & Requirement Gathering: Work closely with clients to understand their needs and capture detailed requirements. Serve as a liaison between business development managers, clients, and internal teams to ensure smooth communication and understanding of client expectations. Solution Design & Innovation: Guide clients on innovative solutions, helping to identify win themes, and develop a value proposition for each opportunity. Contribute to solutioning, design, estimation, sizing, and proposal writing for complex opportunities. Collaboration with Stakeholders: Coordinate with multiple stakeholders, business units, and partners for large-scale and complex business opportunities. Provide support in cross-functional collaboration to ensure that the solution aligns with organizational capabilities and client needs. Presales Expertise & Proposal Writing: Develop presales collateral, including wireframes, ballparks, and estimations, to guide proposal flow. Present proposals to clients and stakeholders, articulating the solution and its benefits. Ensuring Delivery Alignment: Ensure that the proposed solutions can be delivered by the company's service teams, meeting client requirements. Proactively address any potential roadblocks or risks to ensure that proposals align with timelines, budgets, and scope. Proposal Presentation & Client Interaction: Present the final proposals to clients alongside the sales team, clearly communicating the value proposition and addressing any concerns or questions. Assist in responding to requests for information (RFIs) and requests for proposals (RFPs). Experience Requirements: Proven Track Record: Demonstrated success in requirement scoping, functional analysis, technology solution design, effort estimation, proposal preparation, and client presentations. Presales Experience: Experience in a presales role, including working on innovative solutions, win themes, proposal flow, and value propositions for Fixed Price, T&M, and Service-based engagements. Solutioning & Proposal Writing: Hands-on experience in solutioning, designing, estimating, sizing, and writing proposals. Stakeholder Collaboration: Ability to collaborate effectively with multiple business units, stakeholders, and external partners for complex opportunities. Process-Oriented Approach: Strong adherence to internal processes for reporting, approvals, and proposal submissions. Exposure to Digital Technology Stacks: Significant exposure to technology domains such as UX, Mobility, IoT, eCommerce, and other digital technologies. Communication Skills: Excellent written and verbal communication skills with the ability to present complex solutions clearly to clients and internal teams. Independent & Collaborative Work Style: Ability to work independently and collaborate effectively within a team-oriented, dynamic environment. Qualifications: Bachelor s Degree in Business, Technology, or a related field. 4+ years of experience in presales, business analysis, or a similar role, with a strong focus on technology solutions. Experience with solutioning, proposal writing, and cost estimation. Strong communication, presentation, and client interaction skills. Familiarity with digital technology stacks such as UX, Mobility, IoT, eCommerce, etc. This is a fantastic opportunity for a Business Analyst with presales experience to drive business success through innovative solutions and collaborative efforts. If you have a background in solution design, cost estimation, and client proposal management, we encourage you to apply. Qualification : Bachelors Degree in Business, Technology, or a related field.

Job Title: Business Analyst Experience: 1-3 Years Positions Available: 02 Qualification: BE-IT/CS, B.Tech-IT, MCA, MSc-IT Job Description: As a Business Analyst, you will play a pivotal role in understanding client requirements and translating them into actionable solutions. Your responsibilities will include: Client Engagement: Understand client needs and recommend suitable solutions tailored to their business goals. Business Process Analysis: Analyze existing systems and business processes, proposing functional designs to enhance efficiency. Documentation: Create detailed software requirement specifications (SRS) and initial scope documents to define project parameters. Wireframing & Design: Develop wireframes and collaborate with design teams to create mock-ups, ensuring alignment with client expectations. Client Presentations: Present functional documents to clients and secure necessary sign-offs for project progression. Collaboration with Development & Testing: Liaise with development and testing teams throughout the software development lifecycle to ensure smooth understanding and execution of requirements. Scope Management: Manage scope extensions and support the delivery team in meeting project milestones. Change Request (CR) Management: Handle Change Request documentation and ensure proper tracking and implementation. Quality Assurance: Review design mock-ups from an internal UAT perspective to ensure quality standards. Skill Upgradation: Stay updated with market trends and continuously enhance skills to stay relevant in a fast-evolving industry. Multitasking: Manage multiple projects simultaneously with a keen attention to detail. Skills & Requirements: Technical Knowledge: Understanding of web and mobile technologies and the software development lifecycle. Proficient in Tools: Skilled in communications, project management, Microsoft Office, and wireframing tools. Language Skills: Strong verbal and written communication skills in English. Attention to Detail: Ability to handle complex tasks with precision and manage multiple priorities effectively. Qualification : BE-IT/CS, B.Tech-IT, MCA, MSc-IT

Job Title: Project Manager - PMBA Required Experience: Relevant Experience: 8+ Years Total Experience: 10+ Years Experience in Project Management: 3 Years Job Type: Full-Time Number of Openings: 1 Job Description: We are seeking an experienced Project Manager with deep competency in Mobile and Web technologies to lead cross-functional teams. The ideal candidate will ensure the timely and budget-conscious delivery of projects, maintaining stakeholder satisfaction throughout the process. Responsibilities: Technical Leadership & Competency: Mobile & Web Applications Development: Demonstrate deep competency in the programming and development of both mobile and web applications. Client Communication & Requirement Gathering: Actively engage in client communication for gathering and eliciting project requirements, ensuring thorough understanding. Effort Estimation: Create effort estimations through Work Breakdown Structures (WBS) for accurate project forecasting. Technical Documentation: Develop essential documentation, including UML Diagrams, Wireframes, Use Case Diagrams, Workflow Diagrams, and Sequence Diagrams. Business Analysis Skills: Stakeholder Analysis & Planning: Conduct detailed business analysis planning and ensure clear communication with stakeholders. Requirements Management: Efficiently manage and communicate project scope, solution, traceability, risk, and constraints. Solution Evaluation: Define business problems, needs, and write detailed business cases, while technically evaluating the best solutions for the business. Elicitation: Gather and document business, functional, non-functional, performance, technical, and design requirements. Project Management Skills: SDLC Expertise: Possess comprehensive knowledge of SDLC and various methodologies like Agile, Scrum, Waterfall, and Rapid Application Development (RAD). Project Planning & Scheduling: Efficiently plan and schedule project timelines, ensuring proper resource allocation. Risk Monitoring: Continuously monitor and manage project risks and issues. Communication Management: Manage internal and external stakeholder communication effectively. Technical Skills: Wireframe Tools & Project Management Tools: Proficient in using wireframe and project management tools for delivering high-quality results. Mobile OS & Cross-Platform Frameworks: In-depth understanding of various mobile operating systems and development frameworks. API Integration: Experience in integrating and managing APIs and external interfaces (e.g., location-based services, maps, chat, messaging, charting, payment gateways). Client/Server Communication & Data Transfer: Knowledge of REST APIs, XML, JSON, and Batch Processing for seamless data transfer. Server & Hosting Platforms: Familiarity with virtual, dedicated, and cloud storage platforms. Marketplace Submissions: Understanding of application submission rules for various marketplaces, such as Play Store, iTunes, Amazon, and Windows Store. Key Responsibilities: Documentation Creation & Review: Develop and review BRD, FRD, SRS, and WBS (Work Breakdown Structures) to ensure thorough project documentation. Deliverable Management: Develop, review, and deliver key project artifacts, ensuring the timely delivery of high-quality work. Project Delivery: Effectively manage and deliver multiple projects within the defined schedule and budget. Team Coordination: Act as a key team player, ensuring effective coordination between various teams to achieve project goals. Communication & Project Management Tools: Use advanced project management tools and effective communication techniques to drive project success. Process-Oriented & Multi-tasking: Ability to self-manage and prioritize multiple tasks while adhering to a process-driven approach. Minimum Qualifications: Educational Qualification: BCA / B.E. / B.Tech / MCA / M.Tech or equivalent degree. Preferred Qualifications: Strong background in leading mobile and web application development projects. Proven experience in project management for mobile/web technologies. Additional Notes: Execution Experience: Must have successfully executed 10+ mobile applications in both mobile and web technologies, with a focus on high-quality deliverables and customer satisfaction. Qualification : BCA / B.E. / B.Tech / MCA / M.Tech or equivalent degree.

Job Title: SaaS Business Analyst Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build. About the Role: We are seeking a SaaS Business Analyst with strong eCommerce and CMS experience to help shape and enhance our AI-powered Digital Experience Platform (DXP), Experro. Experro is a software-as-a-service (SaaS) product used by eCommerce brands to deliver blazing-fast, personalized, and high-converting customer experiences. In this role, you will collaborate with product, engineering, and customer-facing teams to translate business goals into actionable requirements. You ll leverage your knowledge of eCommerce platforms (Shopify, BigCommerce, Magento) and CMS/Customer Data Platforms to drive product improvements, enhance user experiences, and influence the product roadmap with data-driven insights. Key Responsibilities: Requirements & Analysis: Gather and document business requirements, user stories, and acceptance criteria for new features, improvements, and product offerings on the Experro platform. Market & Customer Insight: Stay informed on industry trends, competitor offerings, and customer feedback. Translate findings into recommendations that enhance engagement, conversion rates, and user satisfaction. E-Commerce & CMS Expertise: Use your domain knowledge of eCommerce platforms (e.g., Magento, BigCommerce, Shopify) to shape product features and workflows that align with best practices for online stores, content management, and personalized experiences. Product Design Collaboration: Work closely with UX/UI designers to translate the written requirements into accurate feature designs. Cross-Functional Collaboration: Work closely with Leadership, Product, Engineering, and Customer Success teams to ensure alignment, validate features, and address user challenges. Data-Driven Decisions: Use analytics and reporting tools to identify opportunities for improvement, refine features, and continuously enhance the platform s performance and usability. Qualifications: Educational Background: Bachelor s degree in Business, Computer Science, or a related field. Experience: 3+ years of experience as a Business Analyst (or similar role) with hands-on experience in at least one eCommerce platform (e.g., Shopify, BigCommerce, Magento). Familiarity with CMS and Customer Data Platforms is a plus. Research Skills: Strong ability to research new innovations, concepts, competitors, customer needs, and market trends, and translate them into product feature and improvement ideas. Analytical & Technical Skills: Comfortable with APIs, integrations, and standard analytics tools. Ability to translate data into actionable insights. Communication & Collaboration: Clear and concise communicator who can bridge the gap between technical and non-technical teams. Adaptability: Thrive in a fast-paced environment, quickly adjusting to evolving priorities and changing market demands. Innovation: Be a part of a rapidly growing company at the forefront of digital product development and innovation. Impact: Work on products that transform industries and make a positive impact globally. Collaborative Culture: Join a passionate and dynamic team where ideas are valued and collaboration is key. Career Growth: Rapidops offers opportunities for personal and professional development in a fast-paced, high-reward environment. Qualification : Bachelors degree in Business, Computer Science, or a related field.

Job Title: Team Lead Odoo Location: Ahmedabad / Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 6 to 10 years Openings: 1 Roles & Responsibilities: As a Team Lead Odoo, you will be responsible for leading and guiding the team in delivering customized Odoo solutions. Your primary duties will include: Odoo Module Expertise: Strong experience working with Odoo's default modules, such as Sales, HR, Manufacturing, and Supply Chain. Ability to manage and implement third-party integrations within Odoo. Customization & Development: Lead and drive major customizations of the Odoo platform to meet client requirements. Develop and manage Odoo POS (Point of Sale) systems and backend solutions. Team Leadership: Manage and guide a team of developers, ensuring timely project deliveries and quality code. Provide mentorship and ensure the team s productivity by managing priorities and tasks effectively. Client Interaction & Requirement Mapping: Understand and interpret customer requirements, then map them effectively to Odoo's capabilities. Engage with international clients, ensuring that their needs are met with tailored Odoo solutions. Technical Skills: Strong proficiency in Python, Odoo web development, and backend programming concepts. Proficient in JS, CSS, and integrating with Odoo POS. Excellent knowledge of Odoo s functional architecture. Collaboration & Communication: Excellent communication skills, with the ability to interact effectively with clients, stakeholders, and cross-functional teams. Skills You Should Bring: Technical Skills: Strong knowledge of Python, Odoo modules, JavaScript (JS), CSS, and backend development in Odoo. Hands-on experience with Odoo POS and Odoo web development. Experience: 6 to 10 years of experience in Odoo development, including customization and integration with third-party services. Experience with international clients and understanding their specific business needs. Team Management: Proven ability to manage and lead teams, ensuring successful delivery of projects. Ability to guide and mentor team members in solving complex problems. Client-Facing Skills: Ability to engage directly with clients to gather requirements and offer innovative solutions using Odoo. Qualification : Any Graduate / Post Graduate

Job Title: Project Manager Odoo Location: Ahmedabad Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 8 to 13 years Openings: 1 Roles & Responsibilities: As the Project Manager Odoo, you will lead ERP project implementations and drive successful project delivery. Your core responsibilities will include: Risk & Project Management: Identify ERP project risks and develop risk mitigation strategies to ensure smooth project execution. Oversee all stages of the Project Life Cycle to ensure timely and successful delivery. Develop and manage detailed project plans, including timelines, resources, and dependencies. ERP Implementation Leadership: Manage end-to-end ERP implementations (at least 3 full lifecycle projects) within well-known ERP systems such as Odoo, SAP, Oracle, Microsoft Dynamics, Salesforce, etc. Map end-user requirements with the standard functionalities in Odoo ERP and configure accordingly. Collaborate with cross-functional ERP experts to organize sprints, daily stand-ups, and review meetings. Team Management & Communication: Provide leadership, direction, and constructive feedback to team members to drive performance. Be a proactive team player, overseeing and motivating the team towards project success. Strong communication skills are required to articulate project goals, progress, and issues clearly across all levels. Business Analysis & Problem-Solving: Demonstrate functional knowledge of core business areas such as Supply Chain Management, Logistics, Procurement, Inventory, CRM, Sales/Purchase, Manufacturing, and Accounting. Analyze and recommend business system solutions that align with project goals and deliver measurable results. Stakeholder Management: Interact with senior management and stakeholders, presenting executive summaries, project status updates, and recommendations. Ensure that all project milestones and deliverables are completed according to plan and are aligned with business objectives. ERP System Configuration & Training: Train clients on ERP systems' features, functionalities, and best practices. Assist in business process configuration, documentation of current and future process flows, and ensuring smooth user interface configuration. Provide support for external system integrations if required and ensure smooth user setup for the ERP system. Resource & Conflict Management: Demonstrate strong resource management skills by allocating the right resources to the right tasks. Effectively manage and resolve conflicts within the team to ensure optimal collaboration and progress. Skills & Experience Required: Experience: 8-13 years of project management experience in the ERP domain, with at least 3 full lifecycle implementations using systems like Odoo, SAP, Oracle ERP, Microsoft Dynamics, Salesforce, or other similar ERP platforms. Technical & Functional Skills: Strong techno-functional skills, with the ability to bridge the gap between technical development and business needs. Knowledge of Odoo ERP and its modules, along with the ability to map client requirements to Odoo s functionalities. Project Management: Excellent leadership and project resource management skills. Proficient in creating project plans, risk management strategies, and status reports. Understanding of Agile methodologies, and managing sprints and regular team stand-ups. Business Knowledge: Expertise in various business processes such as Supply Chain, Logistics, Inventory, CRM, Accounting, etc. Proven ability to analyze business systems and recommend strategic solutions. Communication & Presentation Skills: Exceptional verbal and written communication skills to communicate complex ideas effectively to both technical and non-technical stakeholders. Ability to create and deliver formal presentations and executive summaries to senior management. Personal Attributes: Strong problem-solving ability and decision-making skills. Self-motivated and able to work independently with minimal supervision. Capable of handling high-pressure situations and managing stress effectively. Preferred Skills: Experience working with large-scale international clients. Knowledge of ERP integrations and handling external system setups. Experience in Odoo ERP customization and implementation. Qualification : Any Graduate / Post Graduate

Job Title: Project Manager Magento Location: Ahmedabad Job Type: Permanent Education: Any Graduates / Any Masters Experience: 10 - 15 Years Openings: 2 Roles & Responsibilities: We are seeking an experienced Project Manager to lead and manage the delivery of Adobe Commerce (Magento) solutions for our clients. The ideal candidate will have strong leadership skills, excellent communication abilities, and a deep understanding of eCommerce, especially in Adobe Commerce (Magento). As a Project Manager, you will oversee all aspects of the project lifecycle from planning and execution to delivery and client satisfaction. Project Planning and Execution: Develop comprehensive project plans, defining project scope, objectives, deliverables, and timelines. Execute project plans efficiently, ensuring the timely and successful delivery of Adobe Commerce solutions. Collaborate with cross-functional teams, including design, development, and QA, to ensure alignment of project goals and objectives. Monitor project progress and adjust plans as necessary to ensure successful project delivery. Team Leadership: Lead and motivate project teams, fostering a collaborative and high-performance work environment. Allocate resources efficiently, considering project requirements and team strengths, to meet project timelines and quality standards. Provide guidance and support to team members, encouraging continuous professional development. Client Engagement: Act as the primary point of contact for clients, developing and maintaining strong client relationships. Understand clients business objectives and align project deliverables with their goals. Conduct regular status meetings and project updates to ensure clients are informed and engaged throughout the project. Address client concerns and provide solutions to ensure high levels of satisfaction. Risk Management: Proactively identify potential project risks and develop mitigation strategies. Manage deviations from the project plan, ensuring the project remains on track, on time, and within budget. Address challenges promptly to ensure smooth project progression and client satisfaction. Resource Allocation and Optimization: Optimize resource utilization to meet project timelines, budget constraints, and quality standards. Allocate resources effectively, ensuring the team has the necessary tools and support to succeed. Quality Assurance: Oversee quality assurance processes to ensure the delivery of high-quality Adobe Commerce solutions. Conduct thorough testing and validation before the project is deployed to ensure it meets all client requirements and standards. Deviation Management: Track project budgets and manage deviations to ensure cost-effectiveness. Provide regular updates to stakeholders, ensuring transparency and visibility into the project s progress. Contract Renewals and Account Growth: Manage contract renewals, working closely with clients to negotiate terms and ensure satisfaction. Proactively identify opportunities to extend and expand client contracts, building long-term relationships. Identify opportunities for upselling and cross-selling eCommerce services, contributing to business growth. Needs Assessment and Solution Design: Conduct thorough needs assessments to understand clients' evolving requirements. Propose tailored solutions that align with clients business objectives, leveraging Adobe Commerce features effectively. Account Growth Strategy: Develop and implement strategies for account growth, focusing on delivering additional value to existing clients. Monitor and evaluate client satisfaction and project success, ensuring continuous improvement. Skills Required: Project Management: Expertise in planning, execution, and delivery of large-scale projects, with a focus on eCommerce solutions. Team Leadership: Strong leadership abilities with experience in managing cross-functional teams. Magento 2 Expertise: Hands-on experience with Magento 2 or Adobe Commerce, including previous working experience in implementing and managing eCommerce solutions. Communication Skills: Strong verbal and written communication skills, with the ability to engage with clients and stakeholders effectively. Client Management: Proven experience in client engagement and relationship management, ensuring satisfaction and retention. Risk & Budget Management: Experience in identifying project risks, mitigating them, and managing project budgets. Quality Assurance: Knowledge of quality assurance practices, ensuring that final solutions meet client expectations and quality standards. Contract Management: Experience in managing contract renewals and upselling/cross-selling services. Adaptability: Passion for learning and exploring new features and solutions in Adobe Commerce. Additional Skills (Preferred but not required): Knowledge of Adobe Commerce Cloud and on-premise solutions. Experience working with international clients. Qualification : Any Graduate / Post Graduate

Job Title: Business Analyst Team Lead Job Description We are seeking a skilled and proactive Business Analyst Team Lead to join our team. In this customer-facing role, the Business Analyst will be responsible for the clear documentation of project scopes, driving projects to successful completion, and continuously monitoring quality to ensure the successful delivery of eLearning and LMS platform solutions. The ideal candidate will possess a strong ability to communicate with clients, manage project timelines, and lead teams effectively. Key Responsibilities: Lead the successful delivery of projects by tracking progress, managing timelines, and communicating updates to clients. Analyze project objectives, collaborating with Subject Matter Experts (SMEs) to design customer-centric solutions. Oversee the quality of deliverables, tracking work items, and analyzing defect trends to maintain high-quality standards. Manage sprint planning and execution using JIRA, ensuring efficient project progression. Coordinate project deliveries with the technical team to ensure timely completion. Manage and guide the QA team, ensuring quality output and continuous improvement. Proactively identify potential project risks and develop mitigation strategies. Communicate and collaborate effectively with cross-functional teams, including design, technical, and sales teams. Create industry-specific case studies and white papers, demonstrating ROI through detailed analysis. Qualifications: Minimum of 5+ years of experience as a Business Analyst, with a proven track record in successfully delivering projects. Strong understanding of data-driven decision-making tools and techniques. In-depth knowledge of the Software Development Life Cycle (SDLC). Familiarity with pre-sales activities and documentation, such as BRD (Business Requirement Documents) and Scope documents. Solid experience in drafting and preparing documents like Feature Lists, Scope of Work (SOW), Functional Requirement Documents (FRD), and Software Requirement Specifications (SRS). Strong logical reasoning and aptitude skills. Exceptional written and verbal communication skills in English. Ability to clearly explain complex ideas to clients and internal teams. A positive, optimistic mindset with a willingness to learn new technologies. Highly motivated, proactive, and able to work under tight deadlines. Prior experience in a service-based company is highly desirable. If you are an enthusiastic, detail-oriented individual who thrives in a fast-paced environment, we would love to hear from you!

Responsibilities: Evaluate business processes, anticipate requirements, identify areas for improvement, and develop and implement solutions. Lead ongoing reviews of business processes and develop optimization strategies. Stay up-to-date on the latest process and IT advancements to automate and modernize systems. Conduct meetings and presentations to share ideas and findings. Perform requirements analysis. Document and communicate the results of your efforts. Effectively communicate insights and plans to cross-functional team members and management. Gather critical information from meetings with various stakeholders and produce useful reports. Work closely with clients, developers, and managerial staff. Allocate resources and maintain cost efficiency. Ensure solutions meet business needs and requirements. Perform user acceptance testing. Manage projects, develop project plans, and monitor performance. Update, implement, and maintain procedures. Prioritize initiatives based on business needs and requirements. Serve as a liaison between stakeholders and users. Manage competing resources and priorities. Monitor deliverables and ensure timely completion of projects. Requirements: A minimum of 3 years of experience in business analysis or a related field. Exceptional analytical and conceptual thinking skills. Ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills. Excellent documentation skills. Strong analytical and conceptual thinking abilities. Experience in creating detailed reports and delivering presentations. Excellent planning, organizational, and time management skills. Strong written and verbal communication skills. Attention to detail. Experience working in the healthcare industry is an added advantage.

We are currently recruiting for an Odoo Developer position in our company. This position will be responsible for developing and supporting enhancements to Odoo modules, customer projects and their related integrations. The candidate should be able to work with functional business analysts, business process owners and other technical team members for a given requirement or process, capable of executing requirement and design specification into development deliverables. Roles & Responsibilities: Design, Development and testing of Odoo addons, projects, products and interfaces. Interact with customers and provide guidance with Odoo module s functionality. Ability to write maintainable application code which effectively and efficiently implements business requirements. Work with fellow developers to provide on-time and complete features, documentation and peer training. Participate in all phases of the Agile software development life cycle including technical analysis, design, development, testing, documentation and deployment. Studying and distributing help documents related to customizations, designs, and reports. He also looks into complex matters and decides the correct curative action. Reviewing codes and providing assistance to group members who have very little expertise. Taking part in the development of long reach strategies and aims. Enforcing architectural procedures for projects. Creating and making architecture and technical documents up to date for follow up and approval. Keeping himself up to date with the latest Odoo versions. Listing all functional, technical and operational data necessary for preparation. Knowledge, Skills and Abilities Required: Bachelors or Masters degree in Computer Science/Engineering (B.Tech/M.Tech/MCA). Strong 1+ years of experience in Odoo Installation, Configuration, Customization, Development, Integration and Migration. Sound knowledge of Python programming language. Broad knowledge of core technical areas of the business and accompanying functional modules of Odoo. Experience integrating Odoo modules with various formats including flat-file (CSV), XML, and XML-RPC. Knowledge of core ERP components Customer Relationship Management, Supply Chain Management, Manufacturing Resource Planning, Human Resource Management, Project Resource Management and Finance Resource Management. Hands-On experience with PL/SQL, Workflow and Python scripting. Ability to work with and enhance complex, highly integrated enterprise applications. Self-starter with can-do attitude a must in a fast-paced business and technical environment. Ability to develop technical solutions to business requirements in a complex projects, products and modules environment. Ability to learn and apply new trends and technology in IT. Excellent oral and written communication skills. Qualification : Bachelors or Masters degree in Computer Science/Engineering (B.Tech/M.Tech/MCA).

Job Description We are seeking a highly motivated and skilled Business Analyst specializing in Presales to join our dynamic team. The ideal candidate will play a crucial role in bridging the gap between our sales, technical teams, and clients. You will be responsible for understanding client requirements, preparing detailed proposals, conducting technical discussions, and ensuring that proposed solutions effectively meet client needs. Required Qualifications Bachelor s degree in IT, Computer Science, Business Administration, or a related field. Minimum 2-4 years of experience as a Business Analyst, preferably in a presales or client-facing role in IT services. Strong understanding of software development lifecycle, mobile/web applications, and technology stacks. Excellent communication, presentation, and interpersonal skills. Proven ability to translate complex client requirements into clear, actionable solutions. Detail-oriented, with strong analytical and problem-solving skills. Familiarity with wireframing tools, documentation tools, and business analysis methodologies. Ability to work independently, manage multiple priorities, and meet tight deadlines. Roles and Responsibilities Engage with prospective clients to gather and understand their business requirements, objectives, and pain points. Conduct thorough analysis of client needs and translate them into clear, detailed business and functional requirements. Collaborate closely with the sales team to create compelling proposals, presentations, and demos that align with client expectations. Facilitate presales activities, including requirement gathering sessions, stakeholder meetings, and solution presentations. Provide technical guidance and solutions during presales discussions, ensuring feasibility and alignment with company capabilities. Collaborate with internal teams (development, design, project management) to prepare accurate project scope, timelines, and cost estimates. Stay updated with industry trends, competitive landscape, and emerging technologies to provide innovative and competitive solutions. Build and maintain strong relationships with key stakeholders and clients, fostering trust and credibility. Qualification : Bachelors degree in IT, Computer Science, Business Administration, or a related field.

Experience: 5+ Years Job Location: Ahmedabad Requirements: Strong Microsoft Dynamics CRM product experience, ideally with CRM 2016 or 365. Have been involved in the delivery of at least five Microsoft Dynamics CRM projects. 2+ Years of custom development experience in Microsoft Dynamics CRM/365. 2+ Years of experience in .NET, C#, ASP.NET & JavaScript programming. Proven experience in consulting on software products, business analysis & requirements gathering. Proficiency in developing plug-in & workflow assemblies. Experienced in developing .NET web services & web API applications. Understanding of SQL Server 2016. Able to customize CRM forms, views, workflows, business rules, charts, & dashboards. Knowledge of CRM usage in Browsers, Outlook, Tablet & Mobile Applications. Knowledge of Power Automate and Azure is a plus but not mandatory. Hands-on experience with Team Foundation Server. Responsibilities and Duties: Implementing & extending Dynamics CRM software & inspiring its use within the business environment, advising on best practices to ensure its features are utilized to their fullest. Required Experience, Skills, and Qualifications: Tech Skills: Microsoft Dynamics CRM/365, C#, ASP.NET Qualifications: B.E. Computer/IT, BCA or MCA Qualification : B.E. Computer/IT, BCA or MCA