Business Process Improvement Jobs in Mumbai

Position: Data Analyst Collections Location: Mumbai Qualification: Graduate Experience: 3 to 6 years Job Description: We are looking for a Data Analyst Collections to join our team. This role involves analyzing and interpreting data from multiple sources to provide actionable insights and support decision-making. You will be responsible for reporting, system management, process improvement, and collaborating cross-functionally to drive performance improvements. Key Responsibilities: Data Analysis & Reporting: Collect and analyze data from various sources to identify trends, patterns, and key insights. Prepare daily, weekly, and monthly operational reports as well as client-specific reports. Design and manage interactive dashboards to track key performance indicators (KPIs) and provide insights for management decision-making. System Management: Oversee the daily operation and maintenance of information systems, ensuring smooth and secure data handling. Ensure the accuracy, security, and integrity of all databases. Provide support for troubleshooting and resolving any system-related issues. Process Improvement & Automation: Identify and implement opportunities to enhance reporting processes and system efficiency. Automate repetitive tasks and processes using advanced Excel functions (VBA, Macros), SQL, and BI tools such as Power BI or Tableau. Strategic & Cross-Functional Support: Collaborate with various departments to understand data requirements and deliver customized reports. Monitor compliance with Service Level Agreements (SLAs), internal controls, and regulatory standards. Provide technical support to enhance decision-making and business performance across teams. Key Qualifications & Skills: Technical Expertise: Advanced proficiency in MS Excel (functions, VBA/Macros), SQL, Tableau, Power BI, and database management systems. Analytical Skills: Strong ability to process large datasets, identify trends, and derive actionable insights. Regulatory Knowledge: Familiarity with debt collection laws, compliance requirements, and reporting standards (preferred for roles related to collection or finance MIS). Communication Skills: Ability to clearly present data insights to both technical and non-technical stakeholders. Qualification : Graduate

Position: Lead Transformation Location: Mumbai Qualification: Graduate Experience: 5 to 10 years Job Description: We are seeking a Lead Transformation to drive digital transformation initiatives across business verticals, including lending, operations, customer experience, and technology. You will play a pivotal role in fostering innovation, leveraging technology to improve processes, and ensuring seamless execution of digital strategies across the organization. Key Responsibilities: Digital Transformation Leadership: Lead and execute digital transformation initiatives across business areas, including lending, operations, customer experience, and technology. Drive innovation in business models by implementing technology, automation, and process re-engineering solutions. Data-Driven Decision-Making: Foster a data-driven culture, utilizing analytics and insights to influence decision-making and track the success of transformation efforts. Promote the use of data to measure business performance and identify areas for improvement. Collaboration & Execution: Collaborate with cross-functional teams, including technology, product, business, compliance, and operations, to deliver integrated, impactful solutions. Ensure alignment between business goals and technology execution, facilitating smooth implementation of digital roadmaps. Innovation & Process Improvement: Identify opportunities for automation, digitization, and customer experience enhancement across business operations. Spearhead initiatives to streamline processes and improve operational efficiency. Bridge Between Business & Technology: Act as the primary liaison between business stakeholders and technology teams to ensure alignment on transformation goals and successful execution. Must-Haves: Experience: 5 8 years of relevant experience in NBFC, Lending, Banking, or Fintech. Digital Transformation: Proven experience in leading large-scale digital transformation and system implementation projects. Business Model Innovation: Experience in driving business model changes through digital and data-led initiatives. Data-Driven Approach: Demonstrated ability to leverage data in decision-making and executing business strategy. Qualification : Graduate

Risk & Control Analyst Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Department Overview The GCIO function oversees group-wide technology, operations, and data management, supporting Nomura s business strategy and delivering consistent services based on common operating principles. Aligned to key businesses across the group, GCIO operates enterprise-wide functions in risk management, governance, controls, supply chain, and infrastructure. Within GCIO, the Chief Controls Office (CCO) strengthens and protects the organization by enhancing non-financial risk management frameworks. The CCO enables the business to accelerate strategic delivery while improving the ability to dynamically manage risks and demonstrate control effectiveness. The CCO is undergoing a multi-year global transformation, focusing on building the right skills, capabilities, and foundations within its global team. Role Overview We are seeking a Risk & Control Analyst to play a pivotal role in building out the GCIO CCO Governance and Management Information (MI) capability. Reporting to the Controls MI Lead, you will contribute to the design, implementation, and delivery of risk management MI and governance frameworks across the organization. This is a fast-paced, challenging role for a detail-oriented candidate capable of initiative and proactive problem-solving. You will support both strategic MI initiatives and business-as-usual risk reporting for key committees and decision-making forums. Key Responsibilities Support the design, build-out, and management of GCIO CCO Risk Management Governance and MI capability. Deliver and continuously improve business-as-usual MI outputs, including supporting the Group CIO Risk Management Committee and GCIO LT Controls meetings (agenda, process, and MI content). Assist in defining target end-states and transition plans for CCO Governance and MI, and oversee day-to-day execution. Support the design and standardization of the GCIO Control Book, ensuring streamlined and automated production for stakeholder needs. Capture MI requirements, design dashboards, and implement processes to turn designs into actionable outputs. Collaborate with key stakeholders across GCIO and 3LoD to maintain productive working relationships. Contribute to process improvement initiatives to enhance risk management and MI capabilities. Qualifications, Skills & Experience Understanding of control frameworks, risk management governance, and MI in a financial services context. Strong combination of governance, MI, and technical skills (e.g., IT, Information Security, Data Management). Experience with Power BI reporting and dashboard creation. Hands-on experience with Linux, Informatica, and MS SQL databases. ServiceNow Integrated Risk Management (IRM) experience is a plus. Strong analytical and problem-solving skills, adaptable and flexible across multiple CCO services. Experience in MI design, visualization, production processes, and data requirements. Outcome-focused, with ownership and accountability for delivering high-quality outputs on time. Effective communication skills and strong attention to detail. Ability to contribute to continuous improvement initiatives and support strategic direction. You will be part of a global, high-performing team shaping the future of risk management and controls at Nomura. This is a unique opportunity to drive strategic initiatives, deliver impactful MI, and contribute to strengthening organizational controls in a dynamic financial services environment.

Job Title: Deputy Manager Accounts Receivable Location: Mumbai Education: M.Com / B.Com Experience: Minimum 5 years (with at least 2 years in a supervisory or managerial role) About the Role We are looking for a highly motivated and experienced Deputy Manager Accounts Receivable to oversee and enhance our receivables operations. The ideal candidate will bring strong financial acumen, team leadership experience, and a proactive approach to process improvement. This is a key role that ensures accurate financial reporting, efficient collections, and strong customer relationship management. Key Responsibilities Team Leadership: Supervise, mentor, and guide the accounts receivable team to ensure high productivity and continuous professional development. Customer Account Reconciliation: Ensure accurate reconciliation of customer accounts with AR ledgers and financial statements. Collections Coordination: Liaise with banks and payment aggregators to ensure timely collections from customers. Reporting & Analysis: Prepare regular AR reports including aging analysis, collection status, bad debt provisions, and other key metrics. Policy Implementation: Develop, implement, and monitor AR policies and procedures in alignment with internal controls and compliance standards. Client Communication: Address and resolve customer inquiries, disputes, and escalations related to billing and payments in a timely and professional manner. Process Optimization: Identify areas for improvement in the AR cycle and implement automation or best practices to increase efficiency. Financial Closure & Compliance: Ensure timely monthly closures and accurate financial reporting. Ensure compliance with statutory and regulatory payment requirements. Cross-Functional Collaboration: Work closely with finance, sales, and customer service teams to resolve billing or payment issues and improve the end-to-end AR process. Required Qualifications & Skills Education: Bachelor s or Master s degree in Commerce, Finance, Accounting, or Business Administration. Experience: Minimum 5 years of experience in Accounts Receivable or a related financial role. At least 2 years in a supervisory or managerial capacity. Technical Skills: Proficiency in accounting tools such as Tally Prime, SAP, Oracle, or QuickBooks. Advanced knowledge of Microsoft Office Suite, particularly Excel, PowerPoint, and Power BI. Core Competencies: Analytical Thinking: Ability to interpret financial data and make data-driven decisions. Communication: Strong verbal and written communication skills to effectively interact with internal teams and external stakeholders. Leadership: Proven ability to lead teams, set performance goals, and foster a collaborative work culture. Attention to Detail: Strong focus on accuracy in financial reporting and record-keeping. Organizational Skills: Ability to manage multiple priorities, deadlines, and maintain structure under pressure. Be part of a fast-paced, growth-oriented finance team. Work in a collaborative environment with cross-functional exposure. Opportunity to lead impactful process improvement initiatives. Competitive compensation and opportunities for advancement. Qualification : Bachelors or Masters degree in Commerce, Finance, Accounting, or Business Administration

Position: Assistant Manager - Accounts Location: Mumbai Area of Work: Corporate Finance Job Purpose The Assistant Manager - Accounts will be responsible for managing the Order to Cash (O2C) process for the company, ensuring accurate financial reporting, efficient monitoring of discounts and schemes, and timely receivables management. This role will collaborate closely with various teams, particularly Sales and Business functions, to ensure seamless operations. The Assistant Manager will also ensure compliance with cost records and auditing standards, driving process improvements and maintaining strong internal controls in a dynamic business environment. Key Responsibilities Order to Cash (O2C) Process & Revenue Recognition Oversee the revenue recognition process in compliance with Ind AS 115, ensuring accurate and timely reporting. Review and account for discounts and schemes provided to trade partners, in line with Ind AS 115. Evaluate and manage provisions for receivables in accordance with Ind AS 109. Cost Management & Audit Compliance Ensure accurate maintenance of cost records, preparing for audits and reviews by Cost Auditors with no major discrepancies. Partner with the business to design and implement processes that accommodate evolving business needs while ensuring operational excellence. Ensure effective closure of cost audit reviews and implement necessary corrective actions as needed. Internal Controls & Process Design Collaborate with internal teams to design and implement adequate internal controls, ensuring compliance with IFC (Internal Financial Controls) and ICFR (Internal Controls over Financial Reporting). Continuously assess and update controls to adapt to changing business needs and ensure effectiveness. Collaboration & Stakeholder Engagement Act as a key point of contact for Sales teams to align financial processes with sales objectives, driving common goals. Work closely with IT teams to manage and monitor the Dealer Bill Clearance system. Liaise with internal and external auditors (including Statutory Auditors, Internal Auditors, and Cost Auditors) to facilitate smooth audits and closures. Reporting & Analysis Prepare and present Accounts Receivable MIS reports, ensuring accuracy and timeliness. Take the lead in trending and resolving accounting discrepancies, utilizing data analysis to identify the root causes of variances and improving controls. Drive IT initiatives in the area of Accounts Receivable and ensure the objectives are met as per the design. Qualifications & Experience Education: M.Com, CA Inter, ICWA Experience: Minimum of 8 years of experience in accounts and finance, with a focus on Order to Cash (O2C) processes, cost accounting, and financial reporting. Prior experience working with Ind AS standards and handling internal controls (IFC & ICFR). Qualification : M.Com, CA Inter, ICWA

Position: Assistant Manager - Shared Services Location: Mumbai Area of Work: Corporate Finance Job Purpose The Assistant Manager - Shared Services will be responsible for ensuring the efficient management of Accounts Payable processes in compliance with applicable regulatory and statutory guidelines. This role will focus on improving operational efficiencies, automating processes, and driving commercial compliance, while also fostering team development and talent management. Key Responsibilities Operational Responsibilities Ensure compliance with Service Level Agreements (SLAs) and maintain high standards in Accounts Payable processes. Adhere to company policies and guidelines to ensure accuracy and consistency in financial operations. Ensure adherence to Indirect and Direct Taxation Laws and Accounting Standards during financial operations. Take a customer-centric, solution-oriented approach to addressing and resolving process challenges. Process Improvement & Automation Lead initiatives aimed at improving commercial compliance across the organization, ensuring efficiency in financial transactions. Identify and implement opportunities to automate processes, streamlining workflow and enhancing overall team and process efficiency. Drive process improvements to reduce operational bottlenecks and ensure smooth execution of financial processes. People Management & Development Upgrade team skills and support the ongoing development of team members to meet current and future business needs. Identify high-potential talent within the team and develop them for roles at the next level of responsibility. Foster a collaborative, high-performance team culture focused on continuous learning and improvement. Qualifications & Experience Essential Education: B.Com / M.Com Experience: Minimum of 5 years in a manufacturing industry or shared services setup for B.Com/M.Com candidates, or 3-5 years for candidates with an MBA / CA Inter / CMA. Desired Education: MBA from a tier II institute, CA Inter, or CMA Qualification : MBA from a tier institute, CA Inter, or CMA

Position: Program Manager Location: Mumbai, India About LRN: With a global presence across the US, EMEA, APAC, and Latin America, LRN supports over 2,500 organizations, including many of the world s most recognizable brands. Our solutions help companies navigate complex regulatory environments, translating core values into measurable behaviors and business practices that create lasting competitive advantage. About the Role: As a Program Manager (PGM) at LRN, you ll serve as a strategic delivery partner, ensuring the seamless execution of client contracts and long-term account success. You will act as the central liaison between internal teams and external stakeholders, overseeing project coordination, risk management, and service delivery for high-impact global clients. This role is ideal for someone who excels in cross-functional collaboration, thrives in a dynamic SaaS environment, and has a strong foundation in program or client management. Key Responsibilities: Client Success & Relationship Management: Ensure clients receive full value from their contractual entitlements Monitor delivery health, manage escalations, and proactively resolve issues Partner with Sales and Customer Success teams to identify upsell and growth opportunities Maintain high customer satisfaction through strategic roadmap oversight and engagement Program & Delivery Coordination: Serve as the operational hub across Sales, Delivery, Product, and Support teams Create and manage structured work plans with clear accountability Oversee deliverables and service-level agreements (SLAs) across internal teams Escalate and follow up on product-related issues with internal stakeholders Support effective triage and resolution of client support tickets Develop scalable delivery frameworks and contribute to program standardization Account Stabilization & Growth: Lead recovery initiatives for at-risk accounts (Red/Amber status) Collaborate with Sales and CSMs to ensure client retention and renewal readiness Facilitate solution design discussions aligned with client needs Client Communication & Advocacy: Act as the primary point of contact for all client delivery-related matters Advocate for client priorities internally and manage clear, consistent communication Represent client needs in operational and executive discussions Operational Excellence & Process Improvement: Identify workflow gaps and propose scalable, repeatable solutions Refine internal systems and processes within Bespoke and Professional Services Contribute to documentation, templates, and internal playbooks for consistency Core Activities: Monitor delivery progress against contract terms and timelines Coordinate cross-functional collaboration for service delivery Keep stakeholders updated on key milestones and project changes Ensure visibility into account updates for internal delivery teams and leadership Requirements: 8+ years of experience in program/project management or B2B client support 3 5 years of experience supporting sales teams in servicing enterprise clients Strong stakeholder engagement, communication, and conflict resolution skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to understand and translate technical information into client-facing language Strong organizational, problem-solving, and multitasking abilities Preferred Qualifications: Experience in a SaaS or eLearning environment Familiarity with Learning Management Systems (LMS) Background in ethics and compliance programs Proficiency in Japanese (JLPT N3 or above) is a plus Shift Requirements: Must be flexible to work rotational shifts, including night and early morning shifts to support global clients Why Join LRN: Work in a purpose-driven, inclusive environment Collaborate with global teams and Fortune 500 clients Make an impact through work that matters LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Manager/Senior Manager Ad Sales (Paytm Money) Location: Mumbai, Maharashtra Department: Paytm Ads Business Team Employment Type: Full-Time | On-Site About Paytm Paytm is India s leading mobile payments and financial services platform, pioneering digital transactions through innovation. With a mission to bring half a billion Indians into the formal economy, we provide seamless financial solutions to millions of users and merchants across the country. About the Role We re seeking an experienced and highly motivated Ad Sales Leader to drive advertising revenue for Paytm Money through the Paytm Ads platform. In this key leadership role, you'll be responsible for identifying new advertising partners, working closely with agencies and brands, and expanding our advertiser base across various verticals. Key Responsibilities Own the full sales cycle: Prospect, pitch, negotiate, and close deals with agencies, advertisers, and brands (from startups to established players). Develop long-term strategic partnerships with key accounts and media agencies to drive consistent revenue growth. Manage and grow existing client relationships by identifying upsell and cross-sell opportunities. Build and execute a robust sales pipeline in line with monthly, quarterly, and annual targets. Coordinate with internal teams (product, marketing, analytics, legal) to align on campaign delivery, account needs, and service-level execution. Advocate for clients and partners, offering creative, data-driven ad solutions and leveraging Paytm s large and diverse user base. Contribute to strategic planning, process improvements, and new monetization ideas to enhance business outcomes. Ensure timely reporting, forecasting, and adherence to SOPs across accounts. Minimum 5+ years of experience in digital ad sales, online marketing, media buying, or ad tech. Demonstrated ability to build strong client relationships and close high-impact deals. Strong understanding of the digital advertising ecosystem, including performance, branding, programmatic, and media buying trends. A proven track record of achieving revenue targets and contributing to organizational growth. Strong communication, negotiation, and analytical skills. Strategic thinker with a solution-first mindset and creative approach to driving results. Ability to manage multiple stakeholders and deliver under pressure in a fast-paced environment. Work with one of India s largest fintech platforms and shape the future of fintech advertising. Engage with a massive user base of 500M+ registered users and 21M+ merchants. Collaborate with top-tier brands and agencies across industries. Be part of a high-impact, data-driven ad tech team driving transformation. Competitive salary, performance-linked incentives, and leadership visibility.

Job Title: Core Team Member - Supply Chain & Logistics Location: Mumbai, Maharashtra, India Job Type: Full-time Level: Manager/Supervisor About Elchemy At Elchemy, we are pioneering innovative solutions in the cross-border trade industry. As a rapidly growing startup, we are on a mission to redefine how businesses engage in global commerce. To stay ahead in the competitive landscape, we are building a best-in-class supply chain that serves as a key competitive advantage for our customers. We are looking for a highly-driven Core Team Member - Supply Chain & Logistics to oversee and optimize our end-to-end supply chain processes. This role is critical to driving operational excellence and scaling our supply chain to meet the growing demands of our business. What You ll Do: Supply Chain Strategy & Execution: Develop and execute comprehensive supply chain strategies that align with Elchemy s overall business goals, supporting critical decision-making at the highest levels. Ownership: Take full ownership of monthly supply chain targets, working cross-functionally to ensure alignment and successfully achieving company objectives. Team Development & Management: Lead, manage, and scale a high-performing supply chain team, ensuring they have the tools, resources, and mentorship to meet and exceed their goals. Supply Chain Operations Oversight: Oversee and optimize all aspects of the supply chain, including: Documentation management Freight forwarding Customs compliance Transportation and warehousing Quality assurance and sample shipments Customer support and satisfaction Vendor & Stakeholder Management: Build and maintain strong, productive relationships with key vendors and stakeholders, including freight forwarders, transporters, warehousing partners, CHAs, quality control laboratories, and shipping lines. Cost Optimization & Process Improvement: Continuously identify and implement cost optimization strategies across freight rates and supply chain processes while maintaining high service quality. Technological Innovation: Lead technological advancements in supply chain management, integrating software solutions and AI to enhance operational efficiency and scalability. Skills & Qualifications: Experience: 5-10 years of experience in cross-border supply chain, operations, and/or logistics, with a proven track record of successfully managing complex supply chains. Team Leadership: Experience in managing and scaling teams, working closely with leadership to achieve organizational goals. Chemicals Supply Chain Experience (Preferred): Experience in the chemicals supply chain is a significant plus, bringing specialized knowledge to optimize operations in this industry. Global Vendor Experience (Preferred): Experience working with US-based forwarders, brokers, and warehousing companies will be highly beneficial. Night Shift Operations Management (Preferred): Familiarity with night shift operations and managing round-the-clock supply chain activities. Structural and Organizational Expertise: Demonstrated ability to build organizational structures, hire the right talent, and establish operational processes for a rapidly growing business. Tech-Savvy: Comfort with technology-driven supply chain solutions, using software and AI to drive efficiency and innovation in operations. Problem-Solving & Ownership: High degree of ownership, with the ability to solve complex problems through a combination of first-principles thinking and data-driven decision-making. Frugality & Innovation: Comfortable working with constrained resources, embracing frugality without compromising on quality or service. Ownership & Impact: At Elchemy, you ll have the opportunity to make a significant impact. You ll be responsible for shaping the supply chain strategy of a fast-growing company, driving innovation, and building scalable processes that will define the future of cross-border trade. Dynamic & Fast-Paced Environment: Elchemy is a young company with an entrepreneurial culture. If you re someone who thrives on speed and is comfortable with ambiguity and rapid experimentation, you ll find this role exciting and rewarding. Growth & Learning: We are committed to your personal and professional growth. As part of our core team, you will be exposed to a wide range of challenges and will have opportunities to grow your skills and career in a fast-evolving industry. Collaborative Culture: Work closely with a diverse and passionate team who share a high level of integrity, accountability, and a commitment to achieving long-term success. If you are an innovative problem-solver with a passion for supply chain and logistics and are looking for an opportunity to make a real impact in a fast-growing startup, Elchemy is the place for you. Join us in building a cutting-edge supply chain that transforms global trade.

SAP FICO AMS Manager Job Description We are looking for a passionate and driven SAP FICO AMS Manager to join our dynamic team. In this role, you will work closely with various organizations and business lines across SAP and major cloud providers, thriving in a fast-paced and ever-evolving work environment. As the SAP FICO AMS Manager, you will manage the AMS team, drive improvements in performance, and oversee the smooth operation of SAP FICO-related processes. Role and Responsibilities: Ticket Management: Handle FI tickets with a focus on Accounts Payable, New General Ledger, and Automatic Payment Run, ensuring timely and accurate resolutions based on priority. Cross-team Collaboration: Coordinate with various teams to resolve issues efficiently and ensure seamless communication. Configuration Changes: Execute required changes in SAP configuration as needed for troubleshooting and system improvements. End-User Support: Address and resolve operational issues raised by end-users, ensuring minimal disruption to business processes. Requirements Gathering: Work with business users to discuss and understand new requirements, translating them into actionable tasks. Documentation: Prepare comprehensive end-user manuals to aid in understanding SAP processes and procedures. Team Management: Manage the AMS team, guiding them to enhance their performance and ensuring that tasks are completed in a timely and efficient manner. Incident Management: Oversee incidents related to SAP SD and FI, particularly issues related to the O2C (Order to Cash) cycle, TDS (Tax Deducted at Source), and TCS (Tax Collected at Source) functionalities. Root Cause Analysis: Identify frequently recurring tickets, conduct root cause analysis, and document solutions to eliminate reoccurring issues. Functional Specifications: Develop functional specification documents for customized client requirements and manage system changes. Support Projects: Work on support projects related to Asset Accounting and Inter-company Configuration, ensuring all finance-related issues are resolved effectively. Financial Statement Reports: Create Financial Statement Versions to extract key financial reports such as the Profit & Loss Account and Balance Sheet for reporting purposes. Team Oversight: Oversee and manage day-to-day operations for subordinate team members, ensuring work is delegated effectively and tasks are completed on time. Project Development Tracking: Track the overall development of projects, ensuring timely completion of objects within agreed-upon timelines. Work Experience: 7-13 years of experience in SAP FICO, with hands-on experience in managing AMS functions and teams. Proven experience in handling FI Tickets, configuration changes, end-user support, and issue resolution across various SAP FICO modules. Strong expertise in SAP Asset Accounting, Inter-company Configuration, and Financial Statement Reporting. In-depth knowledge of TDS and TCS functionality within SAP. Experience in preparing functional specifications, test scripts, and configuration documents. Location: Mumbai (onsite) About Castaliaz: Castaliaz has been a trusted SAP implementation partner for SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With expertise in a variety of SAP solutions, including SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we help businesses navigate the full lifecycle of SAP implementations and management. Our proven implementation approach has earned the trust and loyalty of our clients across India.

Job Description: We are seeking a highly skilled and motivated Business Analyst to join our team. In this role, you will work closely with stakeholders to define, document, and optimize business processes. You will play a key part in ensuring that systems are designed according to user needs, conducting functional testing, and assisting with user acceptance testing. Additionally, you will support the team with training, business process evaluations, and process optimization strategies. Your efforts will help drive continuous improvement and ensure timely delivery of projects. Key Responsibilities: Define and document customer business functions and processes. Identify, define, and document business needs and objectives, ensuring that the system design aligns with user requirements. Prepare functional test cases to ensure that the developed system meets user needs. Participate in user acceptance testing and conduct functionality testing of new systems. Assist in training and coaching both professional and technical staff to improve their skill sets. Evaluate business processes, anticipate requirements, and uncover areas for improvement. Develop and implement solutions to enhance business processes and optimize systems. Lead ongoing reviews of business processes and develop strategies to optimize them. Stay up-to-date with the latest process and IT advancements to help modernize and automate systems. Conduct meetings and presentations to share ideas and findings with stakeholders. Document and communicate the results of your efforts to ensure clarity and alignment with project goals. Gather critical information from meetings with stakeholders and produce useful reports. Manage projects, develop project plans, and monitor the performance of ongoing projects. Ensure timely completion of deliverables and track progress against deadlines. Required Technology Stack: Ability to conduct and manage stakeholder meetings effectively. Strong stakeholder management skills, ensuring clear communication and alignment. Proficiency in SQL query writing. Strong documentation and writing skills. Good presentation skills, capable of presenting ideas and findings clearly. Experience with data modeling and analyzing both Microsoft and Open-source applications for testing and analysis. Expertise in writing and analyzing SQL stored procedures. Experience interacting with customers for gathering requirements, QA, and issue analysis. Domain Exposure: Familiarity with Depository Participants or Insurance domains will be a plus. Educational Requirements: B.E. (Computers/IT), MSc, MCA or a related field. Technical and Professional Requirements: Strong knowledge of data modeling. Experience with both Microsoft and open-source applications for testing/analysis. This is a fantastic opportunity for a skilled Business Analyst to play an important role in optimizing and modernizing business processes, working across teams, and ensuring the success of key projects. If you are driven, organized, and passionate about process improvement, we encourage you to apply! Qualification : B.E. (Computers/IT), MSc, MCA

Job Requirements Role/Job Title: Analyst- Enterprise, Network & Reconciliation Function/ Department: Retail Banking Operations - Centralised Control Unit Job purpose: As part of the Retail Operations team, individuals must be well versed with the various digital products and the process defined by regulator & network and should have experience in managing the reconciliation processes. Roles & Responsibilities: Candidate should have prior experience in handling the channel reconciliation/digital banking processes. The candidate should be well versed with the various digital products and the process defined by regulator & network. The candidate should have strong interaction, communication skills to liaison with vendor support/network/peers and good inter person skills to communicate & interact with senior management. The candidate should be well versed with Network provided system as well as expertise in MS office. Good Vendor Management skills in terms of managing third party vendors is required. Managerial & Leadership Responsibilities: The candidate should have experience in managing the reconciliation processes. The candidate should have detailed knowledge of the processes. Key Success Metrics: Subject Matter Expertise in performing the Reconciliation. Subject Matter expert on Network system. Education Qualification: Graduation: Any Post-graduation: Any Experience: 2 to 5 Years of experience.

About This Role Business Unit Overview: The Marketing and Sales Operations (MSO) team is a key part of the US Wealth Advisory business. We partner with various teams, including Product Marketing, EII, Retirement, and Global Marketing. Our support model is centered around a Digital First mentality, enabling a scaled digital experience through the following offerings: Marketing Material Development and Updates Content Delivery & Management Reporting & Oversight Sales Support & Miscellaneous Web Publishing Job Purpose/Background: We are looking for an organized, detail-oriented, and enthusiastic communicator to help create, improve, and maintain content on market trends, portfolio construction, and practice management. This role will focus on the creation, improvement, maintenance, and publication of content across various media formats, including PowerPoint presentations, print/PDF documents, website content, web articles, and tools. The individual will collaborate closely with data providers, marketing, compliance, design, and web publishing teams to manage a robust content suite and ensure its effective delivery to BlackRock Sales, advisors, and end clients. The candidate will be able to manage multiple simultaneous projects, ensuring timely completion, while keeping an eye on the design and quality of content. Key Responsibilities: Create, Update, and Maintain Content: Sourcing and updating data, collaborating with design, working with the legal team for review/approval, and uploading content to websites and other dissemination platforms. Content Management: Monitor and manage content across platforms to ensure it is up-to-date, orderable, and available on both internal and external websites, and approved by partner firms. Website and Web Page Updates: Partner with the broader team and web publishing to enhance and execute updates to team web pages, including direct publication of small changes. Automation Tools: Use automation tools to assist in updating content and distributing it across relevant channels. Timely Delivery: Ensure all tasks are completed on time with high accuracy, meeting deadlines and managing workload efficiently. Process Improvement: Evaluate systems, processes, and procedures to identify inefficiencies and make recommendations for improvement. Collaboration: Assist with ad-hoc projects and work independently when required, while also assisting team members as needed. Qualifications: Educational Background: MBA or Bachelor s degree in Marketing, Finance, Communications, or Journalism. Technical Skills: Experience with Adobe Creative Suite, Power BI, VBA, SQL, Data Analytics, and CMS tools (e.g., TeamSite) is a plus. Industry Knowledge: 3+ years of experience in the investment/asset management industry is a plus. Familiarity with the growing demand for alternative investments and their role in diversifying against traditional fixed-income securities is beneficial. Skills and Competencies: Team Player: Excellent attitude with attention to detail, strong verbal/written communication skills, and the ability to collaborate with internal and external partners at all levels. Tech-Savvy: Eager to harness new techniques and tools to improve workflows, especially in reporting and content delivery. Adaptability: Comfortable with change and fast-paced, rapidly evolving work environments. Time Management: Highly organized with strong focus on meeting deadlines and managing multiple priorities. Data Integrity: Values the importance of quality data and strives to maintain its accuracy in all systems. Critical Thinking: Strong problem-solving skills and the ability to think critically when facing challenges. Flexible Shift Timings: Open to flexible work hours, as required. Our Benefits To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: Strong Retirement Plan Tuition Reimbursement Comprehensive Healthcare Support for Working Parents Flexible Time Off (FTO) to relax, recharge, and be there for the people you care about. If you're a self-motivated individual with a passion for content creation and management, and you're looking for a collaborative environment where you can make a significant impact, this role at BlackRock may be the perfect opportunity for you. Qualification : MBA or Bachelors degree in Marketing, Finance, Communications, or Journalism.

About the Team: The team is responsible for creating and delivering high-quality financial content derived from sell-side research. By leveraging advanced data extraction technologies combined with deep domain expertise, the team ensures efficient and accurate data collection. Collaboration, attention to detail, and a focus on continuous process improvement are key pillars of the team s success in delivering impactful insights to clients. The Impact: In this role, you will play a vital part in delivering accurate and timely financial insights that empower clients to make informed investment decisions. By maintaining the highest standards of data accuracy and reliability, you will directly enhance the credibility and usability of our consensus data, contributing to client satisfaction, business success, and S&P Global s reputation in the financial markets. What s in it for You: Develop expertise in understanding and interpreting sell-side models, strengthening your analytical and financial acumen. Gain hands-on experience with data extraction tools and methodologies. Collaborate with a global team and grow professionally through structured learning, mentoring, and cross-functional exposure. Key Responsibilities: Extract and prepare high-quality financial content from sell-side research reports using advanced data extraction tools and sector-specific expertise. Analyze business models across various publicly listed companies and highlight key modeling approaches used by analysts. Conduct thorough quality checks to ensure data accuracy and reliability. Collaborate closely with team members to continuously optimize data collection processes and enhance overall efficiency. Effectively communicate key insights and findings with internal stakeholders, contributing to process enhancements and knowledge sharing. What We re Looking For: Education: Graduate in B.Com (Hons/Pass), BBA, BBE, BBS/BMS, or BFIA. Candidates who have cleared CFA Level 1 are preferred. Experience: 0 to 1 year of relevant experience in financial data collection, analysis, or related fields. Technical and Domain Skills: Understanding of basic financial concepts, including recurring income, financial statements, and ratio analysis. Proficiency in Microsoft Excel and other data management tools. Familiarity with financial modeling concepts (though this is not a modeling role). Soft Skills: Strong analytical mindset and attention to detail. Excellent problem-solving and troubleshooting abilities. Effective communication skills to collaborate with diverse teams and stakeholders. A proactive attitude with a willingness to learn and adapt. Work Shift: Primary shift: Day shift. Candidates must be willing to work in rotational shifts (including night shifts) for 2-3 weeks per quarter, as required. Shift timings: 5:00 AM to 2:00 PM 12:00 PM to 9:00 PM 8:00 PM to 5:00 AM Additional Note: This is not an Equity Research or Financial Modeling role. You will not write research reports or build sell-side financial models. However, the role offers unique exposure to various business models, financial statements, and modeling approaches used by top analysts across industries and geographies. This hands-on learning experience offers valuable insights into global financial markets. About S&P Global Market Intelligence: At S&P Global Market Intelligence, we recognize the power of accurate, comprehensive, and timely information. As part of S&P Global, we deliver essential intelligence, combining deep data, advanced technology, and expert insights to help our clients expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit: www.spglobal.com/marketintelligence Our Purpose: At S&P Global, we accelerate progress by transforming data into Essential Intelligence , helping companies, governments, and individuals identify risks and unlock new possibilities. In a complex and evolving world, we empower decision-makers to plan confidently for tomorrow, today. Our People: With over 35,000 employees across the globe, we combine local insights with a global perspective. Our culture thrives on curiosity, discovery, and partnership, driving innovation and enabling sustainable progress. From sustainability solutions to analytics platforms, we are redefining how data empowers action. Our Values: Integrity Acting with honesty, transparency, and fairness. Discovery Curiosity and continuous learning fuel our innovation. Partnership Collaboration drives better outcomes for our customers and each other. Benefits: We invest in your well-being and career growth through: Comprehensive health and wellness programs. Flexible time-off policies to support work-life balance. Continuous learning opportunities through training programs and educational support. Financial security through competitive pay, retirement plans, and student loan contribution programs. Family-friendly perks, including benefits for partners and dependents. Additional perks such as retail discounts, referral bonuses, and more. Qualification : Graduate in B.Com (Hons/Pass), BBA, BBE, BBS/BMS, or BFIA

Role: Senior Regulatory Reporting Analyst Function/Department: Finance Experience: 5-10 Years Education: Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Professional Certification (Preferred): CA, CS Job Purpose: We are looking for a Senior Regulatory Reporting Analyst to manage financial analysis, regulatory reporting, and capital adequacy calculations. The role involves ensuring accurate, timely, and compliant financial reporting, maintaining the MIS system, and generating analytical reports to aid senior management in strategic decision-making. The candidate will also collaborate with various departments to optimize financial processes and regulatory adherence. Key Responsibilities: Financial & Regulatory Reporting: Prepare and review financial and regulatory reports in compliance with banking regulations. Ensure timely and accurate financial reporting to senior management and regulatory bodies. Maintain the funds transfer pricing process to assess business unit performance. Accounting & Operations: Perform month-end closing activities, including revenue and expense accounting, account reconciliations, and variance analysis. Oversee accounts payables, receivables, credit, and collections to ensure financial accuracy. Address financial inquiries and ensure compliance with accounting standards. Financial Analysis & Risk Management: Analyze key financial ratios (solvency, profitability, growth) to assess the bank's financial health. Identify process improvements in financial data collection, reporting, and automation. Undertake self-assessments to mitigate financial and regulatory risks. Technology & Process Improvement: Work closely with technology teams to enhance regulatory reporting systems. Ensure operational documentation is best-in-class and audit-ready. Stay updated with market trends, competitor strategies, and regulatory changes. Audit & Compliance: Participate in internal and external audits, ensuring adherence to regulatory guidelines. Recommend corrective actions based on audit findings and ensure regulatory compliance. Maintain up-to-date knowledge of banking regulations and industry standards. Preferred Skills & Attributes: Strong knowledge of banking regulations, financial reporting, and capital adequacy calculations. Proficiency in financial analysis, accounting principles, and risk assessment. Experience with regulatory reporting tools and financial systems. Strong analytical skills with the ability to interpret data and provide strategic insights. Excellent communication and stakeholder management skills. Opportunity to work in a high-impact role within the Finance & Regulatory Reporting domain. Exposure to regulatory compliance, financial strategy, and technology-driven process improvements. Collaborative work environment with opportunities for career growth and learning. If you have expertise in regulatory reporting, financial analysis, and compliance, we invite you to join our team and play a pivotal role in shaping our financial strategy! Qualification : Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Professional Certification (Preferred): CA, CS

Role: Business Manager Wholesale Banking Operations Function/Department: Wholesale Banking Operations Experience: 5-10 Years Education: Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM Job Purpose: We are looking for a Business Manager Wholesale Banking Operations to drive operational excellence, financial management, and strategic initiatives within the Wholesale Banking division. This role involves overseeing key operational functions, optimizing processes, ensuring compliance, and managing stakeholder relationships. The ideal candidate will bring strong business acumen, analytical capabilities, and leadership skills to enhance efficiency, risk management, and profitability. Key Responsibilities: Operational Management: Oversee governance of daily operations across trade finance, cash management, treasury operations, and lending. Ensure compliance with regulatory standards, risk management protocols, and internal policies. Coordinate cross-functional teams to enhance process efficiency and service delivery. Drive process automation and operational improvements to optimize performance. Strategic Planning & Execution: Collaborate with senior management to develop and implement strategic plans for Wholesale Banking. Identify growth opportunities and drive business process improvements. Monitor industry trends, regulatory changes, and technology advancements to maintain a competitive edge. Financial Management: Assist in budgeting, forecasting, and financial performance tracking for Wholesale Banking Operations. Implement cost-control measures and optimize resource allocation for profitability. Analyze operational data to provide insights for cost reduction and efficiency enhancement. Risk & Compliance Management: Implement and maintain a risk management framework to mitigate operational risks. Ensure adherence to regulatory requirements, banking laws, and internal compliance policies. Collaborate with internal audit, legal, and compliance teams to maintain effective control measures. Stakeholder Management: Liaise with Relationship Managers, Product Teams, Risk, IT, HR, and Compliance to ensure operational excellence. Act as a bridge between the Wholesale Banking Operations team and senior management. Maintain strong relationships with external stakeholders, including regulators, auditors, and vendors. Preferred Skills & Attributes: Strong knowledge of wholesale banking operations, trade finance, treasury, and cash management. Ability to analyze financial data, track KPIs, and generate actionable insights. Proficiency in risk management, compliance, and regulatory frameworks. Excellent stakeholder management and communication skills. Experience in process automation, digital transformation, and operational efficiency projects. Opportunity to work in a high-impact role within Wholesale Banking Operations. Exposure to business strategy, risk management, and financial planning. Collaborative environment with growth opportunities in a dynamic banking landscape. If you are a results-driven professional with expertise in wholesale banking operations, financial management, and risk compliance, we invite you to be part of our team and drive operational excellence and business growth! Qualification : Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM

Role: Senior Specialist - Credit Administration Function/Department: Wholesale Banking Operations Experience: 10-18 Years Education: Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Job Purpose: The Senior Specialist - Credit Administration plays a critical role in post-sanction credit activities for large corporates. This role ensures compliance with credit, regulatory, legal, and product guidelines while facilitating disbursement. As a key control function, the role involves extensive due diligence, credit condition monitoring, and management of limits, covenants, collateral, and documentation to safeguard the bank s interests. Key Responsibilities: Credit Administration & Compliance: Oversee a wide range of credit products, including working capital, term loans, NCDs, investment limits, portfolio buyouts, and commercial papers for large corporate and FIG segments. Ensure credit appraisals align with internal policies and RBI regulations. Verify that all conditions precedent are met before disbursement approval. Documentation & Security Management: Ensure enforceable legal documentation as per legal guidelines, including security creation (mortgages, pledges, hypothecation, etc.). Track and manage covenants, deferrals, and compliance requirements in the system. Facilitate safe custody and retrieval of loan documents for internal and external stakeholders. Stakeholder Coordination & Process Improvement: Coordinate with business teams, legal, credit, and external partners (valuation, audit, title search) to ensure timely and high-quality deliverables. Process invoices related to credit administration activities. Support internal governance initiatives to identify process gaps and strengthen controls. Regulatory Reporting & Risk Management: Ensure accurate and timely reporting of credit-related data to internal and external stakeholders. Stay updated on RBI guidelines and regulatory reporting requirements (e.g., RBS submission). Preferred Skills & Attributes: Strong expertise in credit administration, risk management, and regulatory compliance. Hands-on experience with credit operations for large corporate banking. Knowledge of legal documentation, security creation, and credit monitoring. Ability to liaise with internal teams and external agencies to drive operational excellence. Proficiency in financial reporting and governance frameworks. Play a key role in ensuring credit risk mitigation and compliance in wholesale banking. Gain exposure to large corporate credit operations and regulatory reporting. Be part of a dynamic team driving process improvements in credit administration. If you have extensive experience in credit administration, a strong understanding of compliance frameworks, and a keen eye for risk management, we invite you to be part of our team! Qualification : Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA

Associate Accounting Specialist About Dow At Dow, we put people first and are committed to integrity, respect, and safety for our employees, customers, and the planet. We are a diverse community of relentless problem-solvers who thrive on collaboration, innovation, and the pursuit of a sustainable future. By leveraging science and technology, we help transform industries and shape the world we live in. If you're looking for a meaningful and challenging role, you're in the right place. About the Role As an Associate Accounting Specialist, you will provide cost accounting support and reporting while ensuring accurate financial records. You will oversee cost center expenses, budgeting, inventory valuation, and financial analysis to support decision-making for business and functional teams. This role requires strong analytical skills, knowledge of SAP, and expertise in financial reporting. Core Responsibilities Cost Center & Budgeting Review cost center spending and understand cost drivers. Analyze variances vs. budget and prior periods to identify root causes. Facilitate cost center allocations, recharges, recoveries, and residual analysis. Financial Reporting & Analysis Support reporting and analysis for the supply chain function. Assist business teams with financial analysis for decision-making. Ensure SOX compliance for cost accounting activities. Inventory & Cost Accounting Ensure accurate inventory valuation across management, tax, and statutory books. Manage cycle counting and stock reconciliation to maintain accurate inventory records. Oversee product cost estimates (PCE) and investigate costing errors. Identify and correct intercompany variances. Accounting Compliance & Controls Record and monitor accounting entries during monthly closing. Facilitate the inter-company re-billing process. Differentiate between capital and expense costs for accurate reporting. Support internal & external audits for cost accounting activities. Qualifications CMA/CA qualification with 3-5 years of relevant experience in cost accounting. Proficiency in SAP and Microsoft applications (Excel, Word, PowerPoint, Outlook). Skills & Competencies Strong business acumen and ability to act as a strategic business partner. Team player with excellent communication and collaboration skills. Analytical mindset with a focus on process improvement. Proficiency in SAP, Excel, and financial reporting tools. Fluent in English (written and verbal). Additional Information Relocation assistance is not available for this position. Flexibility to work across international time zones may be required. Total Rewards & Benefits Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Learning, mentoring, and development opportunities. Retirement & Financial Planning Savings plans, stock purchase programs, and financial resources. Health & Wellbeing Comprehensive medical, life insurance, and mental health support. Flexible Work Culture Role-based flexibility for work-life balance. Parental Leave & Family Support Paid leave for new parents and caregivers. Time Off & Volunteer Programs Paid vacation, volunteering opportunities, and Employee Resource Groups (ERGs). On-Site Fitness & Discounts Gym memberships, shopping discounts, and travel insurance (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science. With 1,000+ employees, our manufacturing sites, innovation centers, and commercial offices drive advancements in packaging, infrastructure, automotive, and consumer care. We are Great Place to Work Certified and actively support Corporate Social Responsibility (CSR) initiatives that empower women, children, and differently-abled individuals through technology and employee volunteerism. Join Our Team & Make an Impact! At Dow, diversity is our strength, and we are committed to equal opportunities for all. If you need any accommodations during the application or interview process, please let us know. Apply now and be part of a global team shaping the future through science and innovation! Qualification : CMA/CA qualification with 3-5 years of relevant experience in cost accounting.

Business Process Specialist Location: Mumbai, India About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role Dow's Integrated Supply Chain & Improve & Scale Digital Solutions Team delivers value by defining, enabling, and supporting processes and system capabilities needed by our businesses. As a Business Process Specialist, you will play a critical role in executing strategies, driving process enhancements, and collaborating with global and regional teams to optimize supply chain operations. You will collect and analyze work process and system requirements, ensuring alignment with design principles and business needs. You will act as a subject matter expert for key supply chain functions, supporting systems like SAP, Microsoft Dynamics, OM Partners, Oracle Transportation Management, and more. Additionally, you will be responsible for compliance, regulatory adherence, training, and continuous process improvement initiatives. This role operates under the functional guidance of Global Business Process Leaders and Experts, collaborating with business process teams across Integrated Supply Chain (ISC) and Information Systems (IS). Key Responsibilities Process & System Optimization Develop in-depth knowledge of work processes, systems, technologies, applications, data, and key metrics. Provide expert-level support on system functionality, process improvement, and issue resolution. Gather, evaluate, and document work process requirements for global initiatives and projects. Ensure process compliance with regulatory and internal standards. Collaboration & Stakeholder Engagement Act as a key liaison between business units, IT teams, and process improvement functions. Support peer organizations and cross-functional teams in corporate initiatives, system testing, data migration, and implementation. Develop and deliver training programs, knowledge transfer sessions, and coaching for support teams. Data & Performance Analysis Analyze process performance metrics to monitor consistency and alignment with business goals. Identify gaps in global capabilities, leveraging best practices and emerging technologies for continuous improvement. Qualifications & Experience Education Bachelor s degree (Required) Engineering or Science preferred. Experience Minimum 3 years of relevant experience in Supply Chain, Customer Service, or Process Improvement. Technical Skills Advanced skills in Microsoft Excel, Power BI, and PowerPoint. Strong experience in handling large data sets from multiple sources. Proficiency in Data Visualization tools & techniques. Preferred Skills Digital mindset with a strong focus on innovation and automation. Critical thinking and problem-solving skills. Project management and system/process improvement expertise. Training delivery experience. Excellent communication skills verbal and written. Additional Information Flexibility to support global operations and alternate time zones (North America, EMEAI, LAA, APAC) is required. Relocation assistance is NOT available for this role. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about business process improvement and digital transformation, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors degree (Required) Engineering or Science preferred.

International Trade Operations Senior Logistics Specialist Location: Mumbai, India About Dow At Dow, we put people first and are passionate about delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative community of problem solvers who work together to transform industries and shape a sustainable future through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role The International Trade Operations Senior Logistics Specialist plays a key role in managing containerized transport logistics for exports and imports to and from North America across all transport modes. This position works closely with Customer Service, Business Supply Chain, and Site Logistics teams to ensure seamless international trade operations. You will analyze and resolve logistics challenges using technical expertise, prescribed policies, and past experience while receiving moderate guidance and direction. Key Responsibilities Logistics & Shipment Management Manage the Leverage Team functional mailbox, monitoring delivery notes and shipment processes. Run daily Z2 Block Reports, addressing errors and coordinating with order owners. Resolve system errors related to shipment creation and auto-new offer by opening tickets with DSS. Update equipment types, ECC Equipment Table, and ECC Loadability Matrix as required. Communicate with Export Logistics Manager and Business Loadability Contact regarding loadability queries. Route & Data Management Handle the FNAROUT functional mailbox and manage route creation via OTM and ECC transportation connection points. Maintain Business Structure reports within ECC. Execute the Logistics Processing Tool process daily, ensuring accurate updates to Freight Forwarders. Qualifications & Experience Education Bachelor s Degree (Required) Preferred in Supply Chain Management, Business, Engineering, or other Sciences. Experience 3-6 years of experience in International Trade Logistics, Supply Chain, or a Manufacturing environment. Technical Skills Proficiency in SAP/ECC (Enterprise Core Component). Strong analytical and problem-solving skills. Advanced computer proficiency, including data analysis tools. Experience in project management and process improvement. Preferred Skills Strong interpersonal and communication skills. Ability to work independently and in a team-oriented environment. Fluency in English (written & verbal); proficiency in additional languages is a plus. Ability to work in U.S. Eastern Standard Time (Midland, MI hours). Additional Notes This role requires an understanding of key business drivers and best practices within the logistics function. You will analyze and resolve problems using technical knowledge, established processes, and sound judgment. Your performance will impact both individual and team success, making it essential to follow guidelines and policies while driving efficiency and innovation. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about international trade logistics and supply chain operations, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors Degree (Required) Preferred in Supply Chain Management, Business, Engineering, or other Sciences.