Business Process Improvement Jobs in Noida

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Position: Business Analyst Team Lead (Lending) Location: Noida, Uttar Pradesh Department: Analytics Lending Employment Type: Full-time About Us Paytm is India s leading mobile payments and financial services company. As a pioneer of the mobile QR payments revolution, we build cutting-edge technologies that empower small businesses through seamless payments and commerce tools. Our mission is to serve 500 million Indians and integrate them into the mainstream economy through innovation and technology. About the Team Our Lending team is rapidly growing, with increasing adoption across Paytm s financial products such as Paytm Postpaid (BNPL), merchant loans, and personal loans. This business is powered by data science and analytics, enabling intelligent, data-driven decision-making and tailored lending solutions for our users. Role Overview We are looking for a dynamic Business Analyst Team Lead to join our Lending Analytics team. In this role, you will lead data-driven initiatives, provide actionable insights, and develop analytical solutions that enhance business decision-making. You will play a key role in shaping Paytm's lending strategy by leveraging advanced analytics to solve complex problems and uncover growth opportunities. Key Responsibilities Lead analytical problem-solving for lending-related business challenges Develop and deploy machine learning models and data-driven solutions Generate business insights through in-depth data analysis and statistical modeling Collaborate with cross-functional teams including product, growth, and risk to align analytics with strategic goals Drive the adoption of analytics and showcase its impact on business performance Mentor junior analysts and help establish best practices for data-driven decision-making Requirements & Qualifications 2 6 years of experience in analytics within consulting, fintech, or BFSI domains Bachelor s or Master s degree in Statistics, Economics, Engineering, Mathematics, or a related quantitative discipline Strong hands-on experience with analytics tools such as Python/R, SQL, big data platforms, and data visualization tools Proficient in machine learning, data modeling, statistical techniques, and data management Proven ability to structure complex problems and derive strategic insights Experience building and scaling analytics functions in a business environment Excellent communication and storytelling skills with the ability to present findings to senior stakeholders Self-motivated, impact-oriented, and comfortable working in fast-paced environments Work in a collaborative, results-driven environment that emphasizes innovation and ownership Opportunity to drive real impact in one of India s fastest-growing lending businesses Improve customer engagement and maximize revenue opportunities through smart analytics Gain 360-degree feedback and support from peer teams and leadership Be part of a culture where respect is earned, and merit is recognized Qualification : Bachelors or Masters degree in Statistics, Economics, Engineering, Mathematics, or a related quantitative discipline

Business Analyst - Senior Manager (Offline Merchants) Location: Noida, Uttar Pradesh (On-site) Company: Paytm India s Leading Mobile Payments & Financial Services Platform About Paytm Paytm is India s pioneer in mobile payments and financial services distribution, revolutionizing commerce for millions of small businesses. Our mission is to empower half a billion Indians by bringing them into the mainstream economy through innovative technology. About the Team Our platform is experiencing rapid growth fueled by the adoption of multiple products. Understanding merchant pain points and delivering data-driven solutions are key to our success. This role focuses on driving merchant growth and monetization on the Paytm for Business (Bu) app. Role Overview As a Senior Manager Business Analyst, you will be the backbone of Paytm s merchant growth strategy. You will analyze large-scale data, build automated dashboards, and collaborate with cross-functional teams to drive monthly active user (MAU) growth and business monetization. Key Responsibilities Collaborate with the merchant growth team to drive MAU growth on the Paytm for Business app. Analyze data to identify trends, patterns, and insights that influence strategic decisions and improve Paytm s business outcomes. Design, develop, and maintain automated dashboards to monitor performance and inform stakeholders. Manage databases and data systems, ensuring data is organized and easily accessible for analysis. Prepare comprehensive reports for management highlighting key trends, insights, and future predictions. Skills & Qualifications 3 6 years of experience in business/data analysis, preferably in fintech or e-commerce. Strong problem-solving skills with the ability to identify the right data for hypothesis testing and derive actionable insights. Expertise in Excel, SQL, and Hive for handling and analyzing large datasets. Experience in developing automated dashboards and performance management tools. Excellent communication and project management skills to effectively engage with business stakeholders. Familiarity with web analytics platforms is a plus. Contribute to the largest fintech lending and payment ecosystem in India, with over 500 million users and 21 million merchants. Work in a vibrant, fast-paced environment that encourages innovation and personal growth. Play a pivotal role in shaping India s largest digital lending and merchant growth story. Excited to drive merchant growth at scale? Join Paytm and be part of India s fintech revolution!

Senior QA Engineer / QA Automation Engineer Location: Noida Shift: 11 AM - 8 PM Position: Senior QA Engineer / QA Automation Engineer About the Role: We are looking for a highly skilled QA Automation Engineer to join our dynamic team in Noida. As part of the IVP QA team, you will drive the automation efforts for web applications, API testing, and performance testing. In this role, you will collaborate with Product Development Teams, Business Analysts, and other stakeholders to ensure that we deliver high-quality, well-tested software aligned with business requirements. You will have the opportunity to lead automation strategies, enhance testing maturity, and ensure the delivery of top-tier products through continuous integration and deployment (CI/CD) practices. Key Responsibilities: Automate test cases for new feature testing and enable automated regression testing for future releases. Collaborate with development and product teams to identify and report bugs while enriching test case quality. Design and develop automated test scripts using tools like TestComplete (JavaScript/Java) for web applications. Implement and manage API testing using Postman and SoapUI, including Groovy scripting for automation. Integrate TestComplete and API tests into the Azure DevOps CI/CD pipeline. Conduct performance testing using JMeter to analyze system performance under load. Utilize Azure Test Plans for efficient test management, execution, and reporting. Collaborate with DevOps teams to ensure robust test coverage and smooth test execution. Track, document, and manage bugs, ensuring timely resolution and continuous improvement. Stay updated with the latest testing tools, methodologies, and best practices to drive automation efficiency. Lead the implementation of End-to-End test automation strategies to improve overall test automation coverage. Establish testing standards, processes, and improve the overall automation maturity of the team. Opportunity to hire and mentor future QA team members. Required Skills & Experience: 4+ years of experience in web automation testing with a focus on modern testing tools like Selenium, TestComplete, Cypress, or Playwright. Expertise in API testing using tools such as Postman and SoapUI. Proficient in DevOps processes, particularly using Azure DevOps for CI/CD pipeline integration. Experience with performance testing using JMeter and analyzing system performance under load. Familiarity with Microservices architecture, Kubernetes, and related tools is a plus. Strong knowledge of SQL and SQL performance tuning for validating test data. Proven experience with Agile Software Development Life Cycle (SDLC), and a strong understanding of ETL workflows. Qualifications: Bachelor s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field. Minimum of 4 years of hands-on experience in Web Automation Testing. Strong verbal and written communication skills. A keen focus on quality and the ability to identify improvement areas within the QA process. Ability to adapt quickly in a dynamic, fast-changing environment while maintaining a high standard of work. Problem-solving mindset with a proactive approach to identifying and resolving issues. Preferred Skills: Experience with cloud platforms like Azure or AWS. Knowledge of microservices and containerized environments (e.g., Kubernetes). Qualification : Bachelors degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.

Job Title: City Head Hyperlocal Quick Commerce (Noida) Location: Noida Company: Loadshare Networks About Loadshare Networks: Loadshare Networks is a tech-driven logistics company redefining how goods move across India. Since our founding in 2017, we ve grown rapidly into a Series C startup, backed by top-tier investors such as Tiger Global, Matrix Partners, Stellaris, and CDC. Our asset-light, integrated platform powers end-to-end logistics for India's largest brands, managing over 500,000 shipments daily. We offer a broad range of services from intra-city deliveries for food, e-commerce, and quick commerce to intercity trucking, linehaul, and warehousing. Role Overview: We re looking for a strategic and execution-focused City Head to lead our Hyperlocal - Quick Commerce operations in Noida. This role involves managing last-mile operations for over 50 Quick Commerce stores and scaling a major client s business by 20X within a year. Prior experience overseeing 20+ QC stores in a metro like Bangalore is essential. Key Responsibilities: Oversee end-to-end last-mile operations for 50+ Quick Commerce stores in Noida. Build, lead, and mentor a high-performing city operations team. Design, optimize, and enforce SOPs for hyperlocal logistics and deliveries. Monitor operational KPIs and drive data-led process improvements. Ensure adherence to safety protocols and regulatory compliance. Partner closely with the client to scale operations rapidly and sustainably. Qualifications & Skills: Bachelor s degree required; MBA or advanced degree is a plus. 7+ years of experience managing last-mile logistics, especially in grocery or quick commerce. Demonstrated success in leading city-scale operations and P&L ownership. Deep knowledge of hyperlocal delivery models and supply chain best practices. Strong analytical mindset with experience in using logistics and BI tools. Excellent leadership, communication, and stakeholder management skills. Comfortable working in a fast-paced, high-growth startup environment. Qualification : Bachelors degree required; MBA or advanced degree is a plus.

General Skills: Excellent in reporting tools and techniques, presentation skills Strong communication skills Excellent analytical skills Strong interpersonal communication and management skills Demonstrated problem-solving skills Process improvement Strong understanding of statistics and ability to represent data effectively to higher management Roles and Responsibilities: Analyze complex business problems and determine an IT solution Gather data and analyze business and user needs Coordinate the development of documentation to enable implementation and turnover of the process of the system Implement, lead, and audit progress with the development process and quality initiatives as appropriate to the project and product needs Ownership of standards-based compliance or process improvement efforts, as required by programs and as appropriate to project and product needs Participate in and implement global software quality improvement initiatives and processes, ensuring adherence to project standards and timely, measurable results Leverage effective, clear, and timely communication via all available written and verbal forms Ensure commitments and progress to schedules remain clear, reasonable, proactively monitored, and timely reported to the Project Manager Implement development plans and coach individuals to reach their maximum potential Provide regular constructive feedback on performance/development and address poor/mediocre performance in a timely manner Regularly communicate company news and team progress against the business plan Create team spirit and coordinate between the technical team and higher management Knowledge of preparing BRD, SOW, and RFP documents Experience in writing user stories Define the objectives and scope of the business system Proactively maintain awareness of development methodology and standards to improve project, product, or process quality Conduct post-project evaluations Plan and oversee new marketing initiatives Create a detailed Scope of Work document

Job Title: SEO Manager Introduction We are looking for an experienced SEO Manager to develop, implement, and optimize SEO strategies that drive organic traffic, improve rankings, and maximize ROI. The ideal candidate should have strong analytical skills, experience in team management, and a deep understanding of SEO best practices. If you have a proven track record in SEO, a strategic mindset, and the ability to lead teams, we d love to hear from you! Key Responsibilities SEO Strategy & Execution Develop and implement SEO strategies to improve organic search rankings and maximize ROI. Conduct keyword research and monitor keyword rankings, traffic, and other key SEO metrics. Perform on-page and off-page SEO optimization to enhance website visibility. Keep up with search engine algorithm updates and adjust strategies accordingly. Performance Tracking & Reporting Monitor SEO performance through key metrics such as organic traffic, bounce rate, keyword rankings, and conversions. Generate and analyze SEO reports, providing insights and actionable recommendations. Use SEO and web analytics tools (Google Analytics, Screaming Frog, MOZ, SEMrush, WebTrends) to track progress and identify opportunities. Team Management & Collaboration Lead and manage the SEO team, including team leads and executives. Provide guidance, training, and mentorship to optimize team performance. Work closely with web developers, content creators, and the marketing team to align SEO strategies with overall business goals. Process Improvement & Innovation Identify areas for process improvement and implement best practices for enhanced productivity. Stay updated on SEO trends, tools, and techniques to keep the company ahead of competitors. Requirements 2+ years of experience as an SEO Manager, SEM Manager, or similar role. Experience managing SEO teams, including team leads and executives. Strong knowledge of SEO best practices, keyword research, on-page & off-page optimization, and link-building strategies. Proficiency in SEO tools (Screaming Frog, MOZ, SEMrush, Ahrefs, Google Search Console, Google Analytics, etc.). Excellent analytical, organizational, and leadership skills. Strong communication and collaboration skills to work with cross-functional teams. Experience in a Digital Marketing Agency is preferred. Lead and shape the SEO strategy in a dynamic and growing company. Work with a talented and collaborative digital marketing team. Stay ahead with cutting-edge SEO techniques and tools. If you're ready to take on an exciting leadership role in SEO, we'd love to have you on board!

General Purpose: RxLogix is seeking experienced and successful Business Development Managers to join our team to develop new business, manage client relationships, promote the RxLogix brand and drive the next stage of our ambitious growth plan. We are looking for proven software sales success in the life sciences vertical, experience of driving complex sales cycles to closure and the ability to open new accounts Essential Duties & Responsibilities Understand the RxLogix value statement and be able to communicate this up to the C level with our customers and prospects Meet/exceed targets for pipeline generation and revenue through: Identifying new prospects for RxLogix products and services Supporting existing customers through meaningful relationship management and translating into new opportunities Work collaboratively with colleagues across the sales and marketing team to identify target accounts and to develop revenue opportunities Ownership of individual sales process including pipeline and forecasting Manage complex sales cycles, utilizing internal and external resources as appropriate Minimum Requirements Experience selling leading-edge technology into life sciences. Successful track record developing new relationships within new accounts Preferably an established network in the Drug Safety/Pharmacovigilance domain Fluent in English Willing to travel (50% of time) Personal attributes including integrity, courage, dedication, teamwork and an eye for detail

Responsibilities: 1. Stakeholder Collaboration: Work closely with business stakeholders to understand their objectives, processes, and requirements. Facilitate discussions to gather and prioritize business needs and objectives. 2. Requirements Elicitation & Documentation: Use various techniques such as interviews, workshops, and document analysis to elicit, analyze, and document business requirements. Translate business requirements into functional specifications, user stories, and process flows. 3. Cross-Functional Team Collaboration: Collaborate with developers, QA analysts, project managers, and other teams to ensure solutions meet business needs and are delivered within time and budget constraints. Facilitate smooth communication between business and technical teams to align on requirements. 4. Impact Analysis & Risk Management: Conduct impact analysis and risk assessments to evaluate the effects of proposed changes and identify potential risks and dependencies. 5. Support for New System Development: Guide the development and implementation of new systems and processes. Provide training, documentation, and support to end users. 6. Testing & Quality Assurance: Participate in testing activities such as test planning, execution, and defect management. Ensure solutions meet the required quality standards and align with user expectations. 7. Performance Monitoring & Optimization: Track and monitor key performance indicators (KPIs) and metrics to evaluate the effectiveness of implemented solutions. Identify opportunities for further optimization. 8. Continuous Improvement: Stay updated on industry trends, emerging technologies, and best practices. Drive innovation and continuous improvement within the organization. Qualifications: Experience: 7+ years of experience as a Business Analyst or in a similar role. Proven experience in the lending domain (consumer, mortgage, personal loans, etc.) is a must. Skills: Strong analytical and problem-solving skills with the ability to analyze complex business processes. Expertise in business analysis techniques like requirements elicitation, process modeling, and user story mapping. Strong communication and interpersonal skills to interact with stakeholders at all levels. Methodologies & Tools: Knowledge of Agile methodologies and experience working in Agile environments is preferred. Familiarity with business analysis tools and techniques to streamline processes. Preferred Attributes: Experience in transforming business needs into actionable technical requirements. Ability to identify opportunities for process optimization and system improvements. Excellent at managing stakeholder expectations and ensuring solutions are delivered efficiently.

Company Overview: Plasma Computing is a leading provider of Business Intelligence Solutions and IoT Platforms with a global reputation for excellence in IoT/M2M, Business Process Automation, Workflows, and Big Data Visualization Platforms. Our headquarters is located at 3010 Lyndon B Johnson Freeway #1515, Dallas, TX 75324. Essential Duties and Responsibilities: 1. DevOps Process Management: Design, build, test, and deploy changes to existing DevOps processes. Automate manual processes to improve efficiency and reliability. 2. IT Infrastructure Improvements: Assess the organization s IT infrastructure and implement changes to enhance performance. Maintain and improve the company s cloud infrastructure. 3. Cloud Management: Manage and optimize AWS services (EC2, RDS, EKS, IAM, S3, Route53, Storage Gateway, Lambda, SES, ELB, CloudFront). 4. Containerization & Orchestration: Work with Docker and Kubernetes to streamline application deployment. 5. Monitoring & Troubleshooting: Utilize tools like ELK Stack and Prometheus for monitoring. Respond to incidents and ensure smooth operations of IT systems. 6. Continuous Integration/Continuous Deployment (CI/CD): Establish and manage CI/CD pipelines using Jenkins and GitLab. 7. Technical Support: Provide technical assistance with LAN, WAN, and other systems. Respond to and resolve technical issues for users via email and diagnostic tools. Desired Skills: Core Skills: Linux (Ubuntu) Docker Kubernetes AWS (EC2, RDS, EKS, IAM, S3, etc.) ELK Stack Jenkins GitLab Prometheus Bash, Python, or other scripting languages Preferred Experience: At least 3 years of experience managing AWS instances. Proficient in Docker and Kubernetes. Ability to independently manage infrastructure and handle on-call responsibilities for AWS-related issues. Strong understanding of CI/CD pipelines. Additional Responsibilities (US Office): Basic knowledge of Python and Shell scripting. Install, modify, and repair hardware and software. Run diagnostics to resolve technical problems. Assist in troubleshooting LAN and WAN issues. Communicate effectively with users to identify and resolve problems. Qualifications: Minimum of 5 years of experience in DevOps processes. Strong knowledge of cloud infrastructure, particularly AWS. Expertise in automation, monitoring, and CI/CD pipeline development. This is an exciting opportunity for a skilled DevOps Engineer to contribute to innovative projects in a dynamic and collaborative environment. If you have the technical expertise and a passion for DevOps, we encourage you to apply! Qualification : Bachelor/Master Degree

Job Description: We are seeking a dynamic and result-oriented trainee to join our team. The ideal candidate should have 0-1 year of experience, exceptional communication skills, a strong sales orientation, and the ability to thrive in a fast-paced environment. While comprehensive training on product knowledge and sales strategies will be provided, a solid foundation in digital marketing concepts is desirable. Key Responsibilities: Identify and develop new business opportunities in the digital marketing services sector. Build and maintain relationships with potential clients through proactive outreach and networking. Understand client needs and objectives to tailor digital marketing solutions that meet their requirements. Achieve and exceed sales targets through effective lead generation, prospecting, and closing strategies. Collaborate with internal teams to ensure seamless execution and delivery of digital marketing services. Stay updated on industry trends, competitor activities, and market developments to identify opportunities for growth. Requirements: Bachelor's degree in Marketing, Business Administration, or a related field. 0-1 year of experience in sales, preferably in digital marketing or related services. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Ability to work independently as well as part of a team. Knowledge of digital marketing concepts such as SEO, SEM, social media marketing, etc., is a plus. Willingness to work in US shift timings and from the office in Noida, Sector 63. Benefits: . Opportunity for professional growth and career advancement in a dynamic industry. Collaborative and supportive work environment, certified as the best place to work. Health insurance coverage and other benefits as per company policies. Qualification : Bachelor's degree in Marketing, Business Administration, or a related field.

The Role We are seeking a Senior Business Analyst to support our Fixed Income Pricing business within the Market, Data, and Valuations (MDV) division, based in Noida, India. The Team This role is part of the Product Development team within Fixed Income Pricing. The team drives product development execution across the pricing business, covering asset classes such as Credit, Bonds, and Loan Pricing. The Impact This position is crucial for delivering product roadmaps that drive revenue growth and business success. The role involves collaboration with cross-functional teams to define, execute, and track roadmaps. Opportunity to work with a highly focused team that innovates, defines, and delivers new initiatives while maintaining existing business. Exposure to a wide range of S&P Fixed Income products. Collaboration with stakeholders across various levels and functions. Significant learning and career growth opportunities within S&P Global. Responsibilities Collaborate with a cross-functional and geographically dispersed team to ensure timely and effective delivery of key project milestones. Act as a product owner/business analyst for multiple high-impact initiatives. Define and maintain product roadmaps in partnership with cross-functional stakeholders. Facilitate requirement-gathering sessions and deliver detailed business and functional requirements, user stories, and feature files. Resolve ambiguities in scope and requirements to ensure successful delivery. Conduct User Acceptance Testing (UAT) and provide regular status updates to senior stakeholders. Manage internal communications on project milestones, issues, and risks to keep business stakeholders and leadership informed. Educational Background: BA/BS/MBA in finance, business, or computer science. Experience: 5+ years as a product owner or business analyst, preferably in an Agile/Scrum environment. Familiarity with geographically dispersed, large teams. High-level understanding of databases and programming concepts. Strong knowledge of product lifecycles, creating specifications, and designing mockups. Proven ability to interface with both technical and non-technical teams. A professional, detail-oriented, energetic personality with a strong commitment to teamwork and success. Qualification : BA/BS/MBA in finance, business, or computer science

The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.

Core Responsibilities: Assisting manager in performing credit checks, financial due diligence, data analysis for the business across the globe with shorter turnaround times. Working closely with global stakeholders for validating financial and non-financial data with quick turnaround time to support the group business in making data driven decisions. To actively research and scrutinize a variety of data sources to extract and evaluate relevant data and assist in making financial reports for the global business. High quality data (Financial / Non-Financial Data) collation, analysis, extraction and entering the data in work tools as per guideline specifications for assigned vertical. To carry out regular audits on the data ensuring currency, consistency, completeness and correctness is achieved. Supports Manager with financial reporting, credit management, treasury (including banking, mandates), and internal controls in the Country. Prompt processing of Accounts Receivable invoicing, and payment of Accounts Payable invoices, Site returns, staff expenses and processing inter-entity billing journals and preparing supporting invoices where relevant. Investigate and clear invoicing queries, including allocation of cash receipts and debtor follow up. Ensure credit notes are approved in line with delegated authorities Help the manager in reviewing existing Finance Processes, develop process flowcharts, provide recommendations on improvements, and implement changes. Assist in monitoring intercompany accounts to ensure the transactions are valid, reconciled and settled as appropriate with guidance from group Treasury. Assist Manager with internal and external audits. Candidate specification: MBA Finance/ M.Com. with experience of 0-2 years. Good analytical ability with effective communication and interpersonal skills Fluent English (both written and verbal). Strong ability of searching correct data over the internet and other online resources Flexibility to work longer hours at peak times as required Conversant in the use of Microsoft products and experience in other ERP systems Willingness to undertake business travel as required around India Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. Qualification : MBA Finance/ M.Com. with experience of 0-2 years.

Position: General Manager Operations Excellence (Strategy & Transformation) Location: Noida, Uttar Pradesh Department: Merchant Operations Employment Type: Full-time About Paytm Paytm is India s leading mobile payments and financial services distribution company. As the pioneer of mobile QR payments, we build innovative technologies that empower millions of small businesses with seamless payment and commerce solutions. Our mission is to bring half a billion Indians into the mainstream economy through the power of technology. About the Role We are seeking a dynamic and experienced leader to spearhead operational excellence initiatives across our merchant ecosystem. As General Manager Operations Excellence, you will own the end-to-end strategy and execution of merchant onboarding, engagement, and support. You will also lead the lifecycle management of our Field Sales Executives (FSEs), ensuring performance, productivity, and retention are optimized. This is a high-impact role that requires a strategic thinker with a hands-on approach and a deep understanding of field operations. Key Responsibilities Merchant Lifecycle Management Develop and execute scalable processes to onboard, support, and retain merchants across regions. FSE Strategy & Execution Lead the hiring, training, and performance management of Field Sales Executives. Drive initiatives that improve field productivity, reduce attrition, and enhance merchant experience. Operational Excellence & Process Innovation Identify bottlenecks in field operations and implement practical solutions by collaborating with cross-functional teams (product, tech, legal, and more). Performance Analytics Build systems to track KPIs for FSEs and merchant operations. Leverage data to generate insights, implement feedback loops, and continuously improve team performance. Field Sales Leadership Foster a culture of accountability and operational discipline. Share and implement field best practices across teams and regions. Strategic Roadmapping Drive planning and execution aligned with company goals. Own outcomes with a strong focus on business impact. Communication & Reporting Maintain clear, structured communication with internal stakeholders and leadership. Deliver regular updates, reports, and recommendations. Experience: 10+ years of experience in merchant operations, field sales, business operations, or consulting Proven track record of leading and scaling field operations in high-growth environments (fintech, e-commerce, or retail preferred) Skills & Attributes: Strong operational and analytical skills Excellent leadership, communication, and stakeholder management Strategic thinker with an execution-first mindset Ability to navigate ambiguity and work independently High bias for action and results Educational Background: MBA or equivalent postgraduate degree preferred Work in a merit-driven, fast-paced fintech environment with a wide canvas for growth and innovation Be a part of a mission-driven company that is transforming digital commerce at scale Collaborate with top talent across domains in an agile, flat, and inclusive organizational culture Opportunity to drive large-scale impact across 500M+ users and 21M+ merchants Qualification : MBA or equivalent postgraduate degree preferred

Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.

Position: Manager, Statistical Analysis Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: Fiserv is a global leader in fintech and payments, moving money and information millions of times daily quickly, reliably, and securely. Whether you swipe a card, pay via mobile app, or withdraw cash, Fiserv plays a vital role. Join us and make an impact on a global scale. Role Overview: As a Manager, Statistical Analysis, you will be a key driver of enterprise automation projects at Fiserv. This role requires developing detailed project plans, mentoring teams, managing resources, engaging stakeholders, and proactively mitigating risks to ensure alignment with strategic business objectives. What You Will Do: Project Planning and Management Develop comprehensive project plans covering timelines, budgets, resources, and milestones. Ensure all project activities align with corporate goals and strategies. Continuously monitor progress and adjust plans as needed. Team Leadership and Coordination Lead, mentor, and foster collaboration within project teams. Organize regular meetings to address issues and provide constructive feedback. Clarify roles and responsibilities to promote cohesive teamwork. Stakeholder Management Engage senior stakeholders to provide strategic updates and gather feedback. Identify and mitigate significant risks throughout the project lifecycle. Ensure deliverables meet Fiserv s quality standards. Resource Allocation Secure and optimize resources for maximum efficiency. Manage budgets to prevent overspending. Risk Management Proactively identify potential risks and implement effective mitigation strategies. Deploy contingency plans to maintain project momentum. What You Will Need: Education Bachelor s or Master s degree in Computer Science or a related field. Experience 10+ years leading delivery teams, especially in implementing automation solutions. Technical Skills Deep understanding of development and test automation technologies. Leadership Skills Strong leadership and team management capabilities across cross-functional groups. Communication Excellent ability to communicate complex ideas to technical and non-technical stakeholders. What Would Be Great to Have: Familiarity with the Banking and Payments domain. This role offers an exciting opportunity to lead innovation in enterprise automation while promoting a culture of collaboration and excellence at Fiserv. Qualification : Bachelors or Masters degree in Computer Science or a related field.

Job Responsibilities Manage the BPO recruitment process and supervise the team of recruiters. Manage key ratios of TAT (Turnaround Time), Joining Ratio, Referral contribution, and infant attrition. Maintaining strong candidate engagement during pre-boarding to minimize pre-joining attrition. Work with business leaders to determine current and future staffing needs. Leveraging social media, job boards, Internet, and other sourcing means for available vacancies. Strengthen relationships with third-party recruitment agencies, NGOs, FOC (Free of Charge) consultants, and College Campuses to ensure their full support to meet hiring needs. Creating weekly/monthly reports to accurately reflect talent plan, status, and other reports. Prepare Recruitment trackers. Skill Requirement 5-8 years of Domestic BPO recruitment experience. Strong BPO hiring experience - Bulk hiring, mass recruitment, walk-ins, campus hiring. Good network with FOC consultants, training institutes, campuses, NGOs, and Govt. run programs. Team handling experience of a minimum 4-5 years. Strong exposure to Social Networking & Data Mapping through job portals, LinkedIn, Google, Facebook, etc. Dynamic, Confident, Good Communication skills. Solid understanding of sourcing techniques, usage of job boards/portals. Deadline-driven, with good time management to balance competing demands.

Position: Project Manager Experience: 10-16 Years Responsibilities: Own the entire delivery of assigned projects. Manage multiple projects with a team size of 10-15 members, including middle management (PL/GL/TL) and their teams. Ensure end-to-end project delivery, controlling Project Delivery Metrics across the project lifecycle. Track project requirements and implementation through all phases. Participate in business meetings with Function/Delivery Heads, review contracts, conduct risk analysis & mitigation, and update management accordingly. Manage both Fixed Price Projects (FPP) and Time & Material (T&M) projects across diverse functional domains. Review and ensure preparation of key project documents, including: System Architecture External & Internal Specifications Software Development Plan, Configuration Management Plan, and Project Plan Technical Documentation Weekly Status Updates for all stakeholders Act as the primary client contact for project-related matters. Coach and mentor project members, providing guidance and support. Conduct performance appraisals and counseling for team members. Identify training needs (technical and managerial) and implement relevant training programs. Ensure all project processes comply with Newgen Quality Systems and Procedures. Desired Profile: B.E/B.Tech in CS/IT or MCA/M.Tech (or equivalent degree). 10-16 years of relevant experience across diverse development projects. Strong knowledge of Object-Oriented Programming (OOP), Multi-Tier Software Development, Component Architecture, and Web-Based Software. Proficient in Core Java, JSP, Servlets, EJB, Oracle/SQL. Experience with project planning, budgeting, and quality assurance processes. PMP or PMI certification is desirable. Domain knowledge of BFSI is an added advantage. Qualification : B.E/B.Tech in CS/IT or MCA/M.Tech (or equivalent degree).

Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.