Business Process Optimization Jobs in Pune

Position Title: Director Professional Services Location: Pune Experience: 12+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leading provider of secure workspace access and Zero Trust-based application delivery solutions, empowering enterprises to enable secure and seamless remote work. Role Overview: Accops is seeking a seasoned Director Professional Services to lead and drive the end-to-end delivery of professional services engagements across clients and geographies. This is a leadership role requiring strong technical knowledge, project governance, customer engagement, team leadership, and strategic execution skills. The ideal candidate will combine a customer-centric approach with deep experience in IT services and virtualization technologies. Key Responsibilities: Lead and manage the delivery of professional services projects, ensuring timely, high-quality, and cost-effective execution in line with business objectives and customer expectations Oversee multi-client, multi-location project portfolios, balancing resource allocation, timelines, and budgets Implement and track key performance indicators (KPIs) to ensure delivery excellence and continuous improvement Build, mentor, and inspire a high-performing team of consultants, project managers, and technical specialists Identify skill gaps, design and execute training programs to develop internal team capabilities Act as a senior escalation point for critical customer issues, ensuring swift and effective resolution Drive stakeholder engagement, building strong relationships with customers to ensure satisfaction, retention, and future growth opportunities Collaborate cross-functionally with Sales, Presales, Customer Success, Development, and Product Management teams to ensure aligned execution Regularly assess and improve delivery methodologies, tools, and operational processes to drive efficiency, scalability, and repeatability Contribute to solution design, deployment, and configuration in line with Statements of Work (SoWs) Manage change requests in SoWs in coordination with customers and the Product Engineering team Travel to client sites as required for project execution, review meetings, and relationship management Technical Skills & Experience (Mandatory): Proven track record of managing large-scale IT service delivery and project portfolios Deep understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero Trust Security frameworks (e.g., IAM, ZTNA) Strong command of project governance, resource management, and budget control Ability to map complex business requirements to technical solutions Excellent communication, stakeholder management, and conflict resolution abilities Certifications such as PMP, ITIL, or similar are a strong plus Preferred Attributes: Strategic thinker with a hands-on execution mindset Passion for mentoring and developing talent Ability to thrive in a fast-paced, customer-driven environment Focused on operational excellence, process standardization, and automation Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Proactive and self-motivated Strong analytical and logical reasoning Flexible and adaptable to evolving business needs Exceptional multitasking and organizational abilities Collaborative team player with strong leadership qualities Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Business Analyst / Senior Business Analyst Location: Pune Experience: 3 7 years Education: BE / ME / M.Sc / MCA Job Type: Full-Time Job Overview We are looking for an experienced Business Analyst or Senior Business Analyst to join our Client Solutions team. The ideal candidate will be responsible for evaluating business processes, identifying areas for improvement, and designing solutions that align with business needs. You will work closely with stakeholders, clients, and cross-functional teams to optimize processes, document requirements, and ensure timely project completion. Key Responsibilities Business Process Evaluation & Improvement: Evaluate and analyze business processes, identify gaps, and anticipate requirements for process optimization. Lead ongoing reviews of business processes, developing strategies for improvement and automation. Stay updated on the latest trends, IT advancements, and tools to modernize and automate systems. Requirements Analysis & Documentation: Conduct thorough requirements analysis to understand client needs and create clear, actionable plans. Document findings, insights, and business requirements in the form of Functional Requirements Documents (FRD). Effectively communicate your insights, plans, and findings to cross-functional teams and management. Collaboration & Communication: Lead meetings, workshops, and presentations to share ideas, progress, and findings with internal teams. Work closely with clients, technical teams, and managers to ensure that solutions meet business needs and requirements. Act as a liaison between stakeholders and users, ensuring smooth communication and expectations management. Testing & Implementation: Perform User Acceptance Testing (UAT) to validate that the solution aligns with client needs and requirements. Monitor deliverables and ensure the timely completion of projects. Update, implement, and maintain procedures to ensure continual process improvement. Global Client Engagement: Travel to client locations globally, as per business needs, to ensure the successful implementation of projects. Skills & Experience Requirements 3 to 7 years of experience in business analysis or a related field. Experience in CRM or eCommerce domains preferred, but not mandatory. Strong experience in creating detailed reports and delivering presentations. Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Proven experience in leading successful projects and teams. Exceptional analytical and conceptual thinking abilities. Excellent documentation and communication skills. Ability to influence stakeholders and collaborate to define acceptable solutions. Advanced technical skills and a strong understanding of business processes. Excellent planning, organisational, and time-management skills. Qualification : BE / ME / M.Sc / MCA

Head Service Operations Location: Pune Department: Product Management Product Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students revolutionizing online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Recognized with prestigious awards such as the Utah Business Fast 50, Silicon Slopes Hall of Fame (Software Company - 2022), and the Women Tech Council Shatter List, our all-encompassing software suite includes rent payments, insurance, leasing, maintenance, marketing, and communication tools reshaping property management worldwide. With a team of 2,200+ professionals across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup agility with enterprise stability. We prioritize transparent communication, diversity of thought, bold innovation, and collective excellence to create better living experiences globally. Role Overview Entrata is seeking a seasoned and motivated Head of Service Operations (Senior Director/Vice President level) to lead and scale our India-based operational teams. Reporting directly to the Managing Director of India, this role will partner closely with India and US leadership, including R&D, Implementation, Support, and Services. Your primary responsibility will be managing current shared services teams such as Utility Operations, Professional Services/Implementation, Support, and Marketing Services while strategically expanding operational capabilities within India. The focus will be on driving cost efficiency, process optimization, operational excellence, and sustainable growth. This position demands a proven leader with extensive experience managing high-performing teams, preferably in the SaaS industry or similar fast-paced environments. Key Responsibilities Operational Leadership: Set strategic direction and provide leadership for India-based operational teams aligned with global company goals and India-specific initiatives. Team Management: Lead, mentor, and develop a diverse group of operational professionals, fostering a culture of collaboration, accountability, and continuous improvement. Shared Services Growth: Plan and execute the transition of additional operational functions to India, targeting cost efficiencies, process improvements, and service-level enhancement. Operational Excellence: Implement best practices and leverage technology to improve productivity, streamline workflows, and enhance service quality. Budget & Financial Oversight: Manage the operational budget, optimize resource allocation, and ensure maximum ROI. Cross-Functional Collaboration: Partner with leadership across India and the US including R&D, Implementation, and Support to integrate operations seamlessly. Vendor & Partner Management: Oversee vendor relationships, enforce service level agreements, and control costs effectively. Performance Monitoring: Define KPIs and metrics, regularly reporting operational performance to senior leadership. Compliance & Risk Management: Ensure adherence to relevant regulations and internal policies while proactively managing operational risks. Talent Acquisition & Development: Lead hiring efforts and talent development to build a strong, scalable operations team. Minimum Qualifications Bachelor s degree in a relevant discipline. 15+ years of progressive experience in operations management. Proven success building and leading high-performing, geographically dispersed teams. Deep understanding of shared services models and operational transition experience. Strong capability managing multiple technical and operational functions aligned to corporate objectives. Excellent cross-functional collaboration skills across global teams. Advanced analytical, problem-solving, and decision-making abilities. Outstanding communication, interpersonal, and presentation skills. Experience managing operations in a global, multi-time zone environment. Familiarity with India s business environment and regulatory landscape. Preferred Qualifications MBA or other advanced degree. SaaS industry experience. Knowledge of relevant SaaS platforms and technologies. Demonstrated success in transitioning operations to cost-effective locations. Experience in vendor management and financial reporting. Expertise in operational excellence methodologies (Lean, Six Sigma, etc.). Proven track record of scaling operations in high-growth companies. In-depth understanding of compliance standards and regulatory requirements. Lead and grow a key operational hub within a leading global proptech company. Collaborate with innovative, diverse teams across multiple continents. Influence the development of scalable, efficient operational models. Access to ongoing professional growth opportunities in a dynamic environment. Qualification : Bachelors degree in a relevant discipline

Job Title: Manager Network & Security Location: Pune Experience: 8 to 12 Years Job Description We are looking for a seasoned Network & Security Manager with deep technical expertise in enterprise networking and cybersecurity infrastructure. The ideal candidate will lead deployment and implementation projects, ensure network reliability and security, and design scalable solutions to meet business needs. Key Responsibilities Network Infrastructure Management: Design, implement, and manage enterprise-level networks, including LAN, WAN, MPLS, and IPSEC configurations. Technical Expertise: Strong hands-on experience in: Cisco Routing and Switching Fortinet and Cisco ASA Firewalls Radware Load Balancers Aruba Wireless Solutions Cisco Nexus 9K Series Switches Network Security: Maintain secure and resilient enterprise network environments. Ensure compliance with best practices in cybersecurity and enterprise risk management. Project Implementation: Lead and manage deployment and implementation projects across diverse network environments, ensuring timely delivery and high quality. Requirements Gathering & Design: Analyze business requirements and translate them into robust network and security solutions. Process Improvement: Continuously improve network performance and streamline operations through proactive monitoring and process optimization. Problem Solving: Apply analytical and systematic approaches to diagnose and resolve complex network issues efficiently. Technical Documentation: Create and maintain detailed documentation for network architecture, configurations, and operational processes. Qualifications & Skills Certifications (Required): CCNA CCNP CCSP CCDP Additional Skills: Strong project management and coordination capabilities Quick learner with the ability to adapt to emerging technologies Excellent communication and stakeholder engagement skills

Program Manager RFQ Location: Pune Experience: 5 7 Years Industry: Automotive / Manufacturing / Engineering Department: Program Management / Costing / Business Development Support Function: RFQ Management, Product Costing, Cross-functional Program Execution Job Summary: We are looking for an experienced Program Manager RFQ to lead and manage the end-to-end RFQ (Request for Quotation) process by closely coordinating with Business Development, R&D, Manufacturing Engineering, Supply Chain, and Costing teams. The role requires strong technical, commercial, and program management skills to support business acquisition efforts and ensure accurate and timely cost proposals to customers. Key Responsibilities: 1. RFQ Planning & Coordination: Act as the single point of contact between CFT and Business Development (BD) teams. Participate in Kick-off meetings (DR0/Phase 0) to define customer expectations, RFQ targets, and project milestones. Drive execution of RFQs through PLM tool, ensure project plan is created and updated regularly by CFT. Maintain departmental RFQ trackers and ensure timely closure of tasks. 2. Technical & Costing Feasibility: Coordinate with R&D for BOM, technical specifications, and risk identification. Facilitate engineering, manufacturing, and commercial feasibility assessments with CFT. Liaise with SCM, Tooling, and ME teams to gather inputs on tooling cost, BOP quotes, and capital investments. Review and validate tooling cost breakdown and share it with BD in customer-specific formats. 3. Cost Sheet Preparation & Analysis: Prepare detailed cost sheets aligned with benchmarks and internal targets. Conduct investment analysis using IRR, NPV, and RMC calculations. Support BD in customer negotiations with cost justifications, break-ups, and scenario planning. Maintain centralized cost database for reference and person-independent execution. 4. Gate Review & Program Handover: Track cost evolution across Gate exits, monitor deviations vs. Phase 0 plan. Lead Gate 0 closure and officially handover the project to Program Manager for development phase. Plan phase-wise execution with alignment from SCM and CFT. 5. Win-Loss Analysis & Continuous Improvement: Conduct Win-Loss analysis of RFQs handled, capture learnings, and drive continuous improvement. Optimize BOM costs and capital investments during execution versus Gate plans. Special Focus Areas: Polymer / Metallic Product RFQs Evaluate SOR, CSR, tooling, FTG requirements. Participate in supplier visits for evaluation and negotiation support. Support technical feasibility studies, DVP cost reviews, and risk assessments with internal teams. Required Skills & Qualifications: Bachelor s degree in Engineering (Mechanical / Production preferred). 5 7 years of experience in RFQ management, product costing, and automotive program management. Strong understanding of BOM structures, investment planning, tooling strategy, and costing principles. Hands-on experience with PLM tools, costing software, and Excel-based costing models. Exposure to IRR, NPV, benchmarking, and cost optimization frameworks. Excellent techno-commercial acumen, negotiation skills, and cross-functional leadership. Preferred Experience: Prior experience in automotive product development or costing departments. Familiarity with metallic product costing, supplier tool audits, and customer negotiation support. Knowledge of Gate-based product development processes. Lead strategic RFQ initiatives that directly impact business wins. Work with cross-functional teams on technically complex and commercially significant projects. Be part of a growth-driven, innovation-focused automotive engineering company. Qualification : Bachelors degree in Engineering (Mechanical / Production preferred)

Position: Executive Stores Manager Location: Pune Reports To: Manager Warehouse Experience: Minimum 3 years Educational Qualification: Bachelor s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (or equivalent experience) Job Purpose We are seeking a skilled and detail-oriented Executive Stores Manager to manage and improve warehouse operations in our construction equipment production facility. This role focuses on SAP Warehouse Management (SAP-WM), collaboration with third-party logistics (3PL) partners, warehouse layout planning, inventory optimization, and accurate documentation. The ideal candidate will play a key role in streamlining processes to ensure timely material supply and efficient warehouse performance. Key Responsibilities SAP-WM Master Data Maintenance Create and maintain accurate master data in SAP-WM (material master, storage bins, warehouse configuration). Resolve discrepancies in SAP-WM data to ensure seamless warehouse and 3PL coordination. Ensure compliance with internal standards and 3PL integration requirements. Process Improvement in SAP-WM Analyze current warehouse operations to identify inefficiencies in SAP-WM workflows. Propose, implement, and document process enhancements to boost productivity and accuracy. Collaborate with IT, warehouse operations, and 3PL teams to customize SAP-WM functionalities to evolving business needs. Warehouse Layout & Optimization Design and optimize warehouse layouts to improve space utilization and material flow. Regularly assess and update layouts to accommodate new products and changing production or 3PL requirements. PFEP (Plan for Every Part) Management Develop and maintain PFEP documentation to streamline material movement and inventory control. Coordinate with production, procurement, and 3PL partners to ensure alignment with production schedules. Record Keeping & Documentation Maintain accurate and audit-ready documentation of inventory movement, SAP-WM transactions, and 3PL logistics. Ensure regulatory compliance and adherence to company policies. Warehouse Inbound/Outbound Operations Oversee inbound (receiving, put-away) and outbound (picking, shipping) operations, ensuring timely and accurate logistics in partnership with 3PL teams. Align material flow with production timelines and customer delivery expectations. Production Line Feeding Manage just-in-time (JIT) material replenishment to production lines, reducing downtime and excess inventory. Work with 3PL and production teams to ensure consistent and timely part delivery. Required Skills & Competencies Minimum 3 years of experience in warehouse operations with a strong focus on SAP-WM. Hands-on experience in master data management and process optimization in SAP. Experience collaborating with third-party logistics (3PL) teams on inbound/outbound and delivery schedules. Proficient in PFEP creation, warehouse layout planning, and production line material flow. Strong grasp of inbound/outbound logistics, inventory control, and lean warehousing principles. Excellent problem-solving, analytical, and organizational skills. Strong interpersonal and cross-functional communication skills. Attention to accuracy in documentation, compliance, and reporting. Familiarity with construction equipment or heavy machinery production is an advantage. SAP-WM certification is a plus. Qualification : Bachelors degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (or equivalent experience)

Position: Senior Manager Commercial After Market Location: Pune Reporting To: Assistant General Manager Commercial Education: ICWA Experience: 6 8 years Industry Preference: Heavy Engineering / Automobile Job Purpose To drive profitability and process excellence across the After Market business vertical, including spare parts, services, AMC, FMC, and rental operations. The role involves strategic commercial analysis, business partnering, process improvement, and ensuring robust internal controls through SOPs and compliance practices. Key Responsibilities Commercial Analysis & Business Structuring Analyze and structure commercial contracts related to After Market services (spare parts, AMC, FMC, rental, etc.). Evaluate business proposals such as service contracts, machine sales, and used machine valuations considering profitability, condition, usability, and documentation accuracy. Review and monitor rental contracts for adherence and timely execution. Business Partnering & Strategy Partner with cross-functional teams (Service, Sales, Finance) to identify opportunities for revenue enhancement and cost optimization. Support sustainable growth through data-backed decision-making and risk analysis. Internal Controls & SOP Development Design, implement, and strengthen internal control mechanisms to ensure process compliance and accountability. Prepare and update Standard Operating Procedures (SOPs) in alignment with organizational best practices. Process Improvement & Automation Identify repetitive or manual processes and propose automation solutions to improve efficiency. Introduce process orientation and scalable systems for commercial tasks. MIS & Reporting Develop and maintain custom MIS reports to meet evolving business needs. Provide analytical insights to management for strategic decision-making. Analyze workshop productivity and efficiency metrics monthly to drive performance improvements. Documentation & Audit Trail Ensure all commercial calculations, contract decisions, and business proposals are documented thoroughly and systematically for audit readiness and traceability. Required Skills & Competencies Strong analytical and problem-solving abilities. Excellent verbal and written communication. Proficient in commercial documentation and financial evaluation. Effective interpersonal skills with the ability to influence stakeholders. Strong presentation and reporting skills. Collaborative, assertive, and process-driven. Proficient in planning, organizing, and multitasking. Qualification : ICWA

Job Description: Essential Job Functions: Collaborate with the software development team to design, code, and test software solutions, with a focus on developing and maintaining critical components. Work with senior team members to meet project requirements and deadlines, actively participating in design and code reviews. Contribute to troubleshooting and problem-solving in software development, diagnosing and resolving complex technical issues. Participate in the development and documentation of software requirements and specifications. Debug and resolve complex production issues, working closely with senior engineers and support teams. Stay updated on emerging technologies and best practices, researching and proposing innovative solutions. Assist in mentoring and guiding junior team members, sharing knowledge and expertise. Take ownership of challenging technical tasks and collaborate on architectural decisions. Basic Qualifications: Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role years of relevant software engineering experience Proficiency in 1 or more software languages and development methodologies Proficiency in coding and debugging complex software components Familiarity with software development practices and methodologies Strong problem-solving and analytical skills Effective communication and teamwork abilities Eagerness to learn and adapt to challenging technical tasks Other Qualifications: Advanced degree in a related field is a plus Relevant certifications or training a plus Qualification : Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience

Qualifications: 7+ years of experience working in the AI & Automation field Proven experience in designing and implementing AIOps solutions in large-scale environments; strong expertise as an Automation Engineer with a focus on AIOps, Generative AI, and Conversational AI. Hands-on experience withAmeliaAIOps software and integrations is a must Strong knowledge of AI/ML techniques applied to IT operations. Proficiency with automation tools (e.g., Ansible, Puppet, Terraform, Chef etc). Expertise in cloud platforms (AWS, Azure, GCP), with hands-on experience in automation and orchestration. Solid understanding of APIs, web services, and integration technologies (e.g., REST, GraphQL, Kafka). Proficiency in scripting/programming languages (Python, Java,Bash, etc). Familiarity with observability tools (e.g., Splunk, Dynatrace, New Relic) and ITSM tools (e.g., ServiceNow) Strong background in machine learning and deep learning algorithms. - Proficiency in Python, TensorFlow, and PyTorch, Huggingface for developing AI models. Generative AI frameworks Langchain, LlamaIndex, Agentic Frameworks - AutoGen, Semantic kernel, crewAI, promptflow,Langflow, Langraph Deep understanding of transformer architectures and diffusion models Experience in generative AI techniques such as GANs and VAEs. - Ability to design and implement scalable and efficient AI systems. Experience working with DevOps including but not limited to container technologies like Docker & Kubernetes, as well as Cloud Native technology stack such as Argo, Helm, etcd, and Envoy Strong communication, problem solving and leadership skills, with the ability to work collaboratively with diverse teams. Certifications in AWS, Azure, Generative AI or relevant AI technologies are a plus. Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow.

Job Title: Senior Leader Company: EOSGlobe Position Summary We are seeking passionate Senior Leaders to drive operational excellence at EOSGlobe. As a Senior member of our team, you will: Be highly collaborative and build cross-functional relationships with departmental heads and management across the business. Implement process improvements to enhance efficiencies. Maximize client engagements and work with your leadership team to develop plans to meet future site needs. Maintain profit margins and develop internal control systems to ensure accountability. Implement process improvements to enhance efficiencies. Drive performance metrics and KPIs independently. Be hands-on with operational strategy development. Take the process/account to new levels of achievement, making it a benchmark in the industry. Qualifications 10+ Years of Experience in the BFSI Sector (Insurance Domain Preferred). Strong financial management and budgeting skills. Ability to make sound business decisions based on data and statistics. Excellent communication and leadership skills. Possess a People-First leadership style. Thorough understanding of organizational behavior, workforce planning, metrics, and analytics.

Role Summary Product Design Engineer (Refrigerator Design) As a Product Design Engineer at Whirlpool, you will lead the design and development of parts for refrigerator products, focusing on plastics, sheet metal, and associated processes. You will leverage your expertise to drive the product lifecycle, from conceptualization to successful market delivery, ensuring that designs are manufacturable, reliable, and meet stringent safety standards. This role involves managing multiple projects, applying technical tools, and ensuring comprehensive project execution in a global engineering team environment. Educational Qualifications B.Tech in Mechanical Engineering or M.Tech in Design Engineering. Experience: B.E: 15-18 years M.Tech: 12-15 years Technical Expertise Design & Engineering: Proficiency in plastics and sheet metal design, specifically for refrigerator products. Solid understanding of engineering principles, including design for assembly, reliability, manufacturability, and safety. Expert in GD&T (Geometric Dimensioning & Tolerancing), design standards, and variation analysis. Strong skills in conceptualization, analytical thinking, and project planning/management. Ability to interpret simulation/test results to validate and improve designs. Project Management & Methodologies: Demonstrated ability to manage multiple projects simultaneously. Proficient in using APQP, OPEX/Six Sigma methodologies, and Lean tools for process improvement. Expertise in project planning, scope management, and risk management. Experience with tools like Concept Selection Matrix, DFMEA, Tolerance Stack-Ups, DVP, etc. Strong communication (written and verbal) and presentation skills. Managerial Expertise Global Team Experience: Exposure to working within a global engineering team, collaborating across diverse cultures and regions. Leadership Skills: Ability to coach, mentor, and direct engineers in subgroups, fostering an environment of growth and innovation. Flexibility & Adaptability: Skilled in adapting to fast-changing business needs and project priorities. Structured & Self-Organized: Ability to stay organized and structured in a dynamic, fast-paced work environment. Key Responsibilities Design and Documentation: Lead the design and release of product/subsystem/module/component designs and drawings as per project timelines and targets. Develop Design Validation & Verification Reports (Lab requests, Prototyping requests, Simulation requests). Document design guides, key suppliers, subsystem roadmaps, and ensure IP creation with an innovation-driven approach. Project Management: Drive projects using established product development processes across cross-functional teams. Manage project scope, schedule, and risk management to ensure execution aligns with agreed plans and cost targets. Lead and own cross-functional projects, coordinating with internal and external stakeholders. Develop and implement best practices for project management and work package management techniques. Technical Application & Tools: Apply Six Sigma tools (Certified Green/Black Belt), RCA, 8D, A3, DFMEA, and APQP methodologies. Utilize CAD tools (Creo 4.0/6.0), PLM Software (Windchill), and GD&T for tolerance stack-up analysis and design for variation. Conduct Value Analysis/Value Engineering (VAVE) and apply techniques to optimize designs and reduce costs. Additional Skills and Qualifications Certifications: PMP certification or equivalent project management training. Proven track record in leading product development projects, ensuring successful product integration across functions. In-depth experience working with global technology centers, vendors, manufacturing, and procurement teams to implement projects in production. At Whirlpool, you ll have the opportunity to work on innovative products that impact lives around the world. We value diversity and are committed to fostering an inclusive and supportive work environment where all employees are empowered to thrive.

Job Title: PowerApps Developer Essential Job Functions: Lead the end-to-end design, development, and deployment of complex PowerApps applications (both canvas and model-driven), ensuring alignment with business goals and objectives. Architect and implement integrations with external data sources such as Dataverse, SQL Server, SharePoint Online, Azure services, and third-party APIs. Develop workflows and complex business process automations using Power Automate, ensuring processes are efficient, reliable, and scalable. Collaborate with cross-functional teams and key stakeholders to gather, analyze, and refine business requirements for application development and automation. Define and enforce PowerApps best practices, ensuring scalability, performance, reusability, and security across all applications and solutions. Build and manage custom connectors, component libraries, and reusable solutions within PowerApps and Power Automate. Address and resolve complex technical issues, providing ongoing support, maintenance, and optimization for current PowerApps applications and workflows. Maintain detailed documentation, including solution architecture, technical specifications, and user guides for the applications developed. Stay up-to-date with the latest advancements and capabilities in the Microsoft Power Platform, applying new features to enhance existing applications and business processes. Essential Skills and Experience: 5+ years of professional experience in designing and developing PowerApps (both canvas and model-driven apps) and Power Platform solutions. Proven experience in architecting, developing, and integrating PowerApps with external systems such as Dataverse, SharePoint Online, SQL Server, and Azure services. Advanced proficiency in Power Automate, with experience creating complex workflows and automations for business processes. Strong understanding of PowerApps governance, ALM (Application Lifecycle Management), and Power Platform administration. Experience in building custom connectors and API integration to extend PowerApps functionality. Expertise in data modeling, security roles, permissions, and performance optimization within PowerApps. Proficiency in scripting languages (JavaScript, HTML, CSS) to enhance PowerApps UI and functionality. Excellent problem-solving and analytical skills, with experience troubleshooting and debugging PowerApps applications. Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders. Preferred Skills: Microsoft Power Platform certifications, such as PL-400 (Power Platform Developer) or PL-600 (Power Platform Solution Architect). Familiarity with Power BI for reporting and data visualization. Hands-on experience integrating Dynamics 365 with PowerApps. Knowledge of DevOps practices and version control tools (e.g., Git) for Power Platform deployments.

Job Overview: We are looking for a Customer Success Specialist (CSS) to join our team. In this role, you will be responsible for ensuring customer satisfaction throughout the post-sales lifecycle, focusing on customer adoption, support, program optimization, and expansion. The CSS will closely align with customers business objectives, ensuring that our solutions help them achieve their strategic goals. This role requires strong relationship-building skills, an analytical mindset, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Onboarding Support: Collaborate with the Sales Team to ensure smooth onboarding for customers, facilitating a seamless go-live process and introducing them to the product. Ensure that customers understand the value and functionality of the solution from the start. Customer Experience Design: Work with customers to design tailored Customer Experience programs that align with the product capabilities and their strategic business goals. This ensures ongoing value and fosters long-term customer satisfaction and growth. Account Escalations & Support: Address customer issues promptly, whether they arise from alerts, red flags, or direct customer inquiries. Ensure timely resolution of critical issues or overdue support tickets to maintain customer satisfaction. Customer Renewals & Growth: Proactively identify and prioritize resources based on perceived risk, growth potential, strategic value, and the renewal timeline. Support customers to ensure their continued use of our solutions and increase renewal rates. Customer Adoption Monitoring: Monitor adoption rates for assigned accounts, providing insights to customers about their usage patterns. Share valuable feedback with the Sales and Marketing teams to inform customer success strategies. Collaboration with Marketing Team: Work closely with the Marketing team to build customer testimonials, case studies, and referrals, showcasing the value of our solutions and expanding our customer base. Periodic Health Checks: Conduct regular health checks for key accounts to monitor progress and resolve potential issues early. Ensure no last-minute surprises and that customers are consistently satisfied with the product. Contribute to Company Growth: Actively contribute to company goals, growth, and profitability by providing insights into customer success metrics and playing a key role in strategic decision-making. Key Requirements: Customer Understanding: Strong ability to understand customer requirements and guide them towards identifying financial success metrics and KPIs for their business. Data-Driven: Comfortable working with data and committed to driving a consistent engagement process that is measurable and repeatable. Fast-Paced Culture: Ability to thrive in an entrepreneurial, results-driven environment, handling multiple accounts and tasks efficiently. Interpersonal Skills: Excellent interpersonal skills to build and maintain strong customer relationships and communicate effectively with various stakeholders. Creative Problem-Solving: A creative thinker who can troubleshoot and resolve customer issues swiftly and effectively. Communication Skills: Strong verbal and written communication skills, with the ability to present ideas and solutions clearly. Organizational Skills: Extremely well-organized and analytical, capable of managing multiple projects while working under pressure. Teamwork & Independence: A proactive individual contributor who is also a strong team player, collaborating effectively with other departments and teams. Basic Technical Understanding: Ability to grasp and communicate basic technical concepts to customers, enabling them to make informed decisions. Shift Flexibility: Willingness to work in US/UK shifts as required by the business, to ensure customer needs are met across time zones. Preferred Skills: Experience with Customer Success Tools: Familiarity with customer success platforms like Salesforce, Zendesk, or similar tools is a plus. CRM Knowledge: Experience managing customer relationships and tracking customer satisfaction metrics using CRM tools. Impactful Work: Play a key role in customer satisfaction and retention while helping customers derive maximum value from our products. Collaborative Environment: Work with a dynamic and passionate team focused on delivering top-notch customer service. Growth Opportunities: Be part of a fast-growing company, where there are plenty of opportunities to learn and grow your career in customer success. If you're passionate about ensuring customers succeed, love problem-solving, and are eager to work with a diverse team, we want to hear from you! Apply now to join our team as a Customer Success Specialist and help us drive customer satisfaction and success.

about the role This role involves handling Billing and Order Management. Dealing with clients, management, suppliers and employees. key responsibilities Execution of orders - starting from receiving Purchase Order to service deployment (Enabling the cloud platform for client), Invoicing/Billing in systems (Quick Books, Tally or any other ERP) Reporting - Various reports (Governance/Monthly/quarterly review reports) Deal with clients, sales team and employees preferred qualifications Billing and Order management experience of 2-3 years. Bcom/Mcom/MBA/Finance (Mcom/Finance - preferred) Qualification : Bcom/Mcom/MBA/Finance (Mcom/Finance - preferred)

About HSBC If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you're aiming to rise to the top or take your career in a new direction, HSBC offers opportunities, support, and rewards that will take you further. As one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories, HSBC is focused on enabling businesses to thrive, economies to prosper, and ultimately, helping people fulfill their hopes and ambitions. The Role We are seeking an experienced Consultant Specialist to join our team and play a key role in API support, troubleshooting, and ensuring the high performance and scalability of our API services. In this position, you will work closely with the cloud infrastructure team, DevOps teams, and developers to ensure smooth deployment and optimal performance of our APIs. Responsibilities API Support & Troubleshooting: Provide technical support for API services, ensuring availability, performance, and scalability. Troubleshoot and resolve API-related issues to ensure minimal disruption to services. Monitoring & Performance Analysis: Use tools like AppDynamics, Splunk, and other monitoring platforms to analyze and monitor API performance, identify bottlenecks, and suggest improvements or optimizations. Cloud Infrastructure Support: Collaborate with the cloud infrastructure team to ensure APIs are deployed and running efficiently in cloud environments such as AWS, Google Cloud, or Azure. DevOps Integration: Work with DevOps teams to automate API deployment processes using CI/CD tools like Jenkins, GitLab, or Bamboo, ensuring smooth transitions from development to production. Log Management & Analysis: Leverage Splunk for log management, creating dashboards, and analyzing log data patterns in real time to identify and resolve issues quickly. Collaboration with Development Teams: Work closely with software developers to understand API designs and optimize backend services, ensuring alignment with business requirements. Incident Management: Lead the incident management process for API-related issues, ensuring quick resolution and minimal downtime. Participate in on-call rotations to provide 24/7 support for critical systems. Requirements To be successful in this role, you should meet the following requirements: 10 to 12 years of experience in API support or backend development, with strong expertise in Spring Framework. Strong experience with cloud technologies (AWS, Azure, GCP), especially with API hosting and scaling in a cloud environment. Proficiency in using AppDynamics for performance monitoring, troubleshooting, and issue resolution. Hands-on experience with Splunk for log management, dashboard creation, and real-time issue analysis. Familiarity with DevOps tools such as Jenkins, GitLab, Docker, and Kubernetes for efficient deployment processes. Experience working with RESTful APIs, microservices architecture, and related technologies. Excellent troubleshooting skills to resolve complex API and integration issues. Solid understanding of networking, security, and authentication/authorization for APIs (OAuth, JWT, etc.). Experience with containerization and orchestration tools such as Docker and Kubernetes. Familiarity with additional monitoring and alerting tools like Datadog or Grafana. Global presence: Work in a world-leading organization with a diverse international team. Career growth: HSBC provides ample opportunities for professional development and career progression. Innovative work environment: Work on cutting-edge technologies in a fast-paced, dynamic environment. Join HSBC and achieve more in your career. Qualification : Proficiency in using AppDynamics for performance monitoring and issue resolution.

About Dista Have you heard of custom SaaS or low code/no code platforms? Well, Dista is exactly that and here s your chance to get into the latest B2B product space that caters to the location intelligence needs of large enterprises. Dista is a known brand in niche industries in India, AU and making it big in the US and LATAM regions. Our low code/no code location intelligence platform that powers these products impact people in the field and enterprise execs. As a Google Cloud build partner, Dista has built a sophisticated location intelligence platform and an entire suite of operational efficiency products on the Google Cloud tech stack. About the Role We are looking for Business Analysts with strong analytical and problem-solving skills to embark on their growth journey with Dista. As a team member, Product Expert team, you will be working closely with the Product Experts team to contribute to the implementation of Dista for our end customers. Key Responsibilities Conduct market research, secondary research and always be in the know of the latest tech trends in the location intelligence space. Understand the core Dista platform and our product suite and proactively and develop hands on expertise to configure the platform. Develop expertise in BFSI, Microfinance and QSR space and lead business conversations with end customers. Lead Product implementation and rollouts. Contribute back to the product definition, customer inputs and competitor insights. Skills Required 1-2 years of experience in similar role. Strong spoken and written communication skills. Project Management. Strong analytical skills and will draw product insights from customers, competitors and market requirements. Understand product lifecycle. Ability to navigate between business and technical concepts. Ability to clearly and concisely present product value, benefit, proposals, and status to peers and management. Ability to clearly define requirements and prioritize requests based upon qualitative and quantitative analysis. Experience with agile development methodologies. Knowledge of Jira will be a plus.

We are seeking a talented and experienced Data Delivery Manager to oversee the successful delivery of our projects using a staff augmentation model. Our ideal candidate will ensure that projects are effectively managed and delivered on time, within budget, and to the satisfaction of all stakeholders. Responsibilities Manage the delivery of projects Oversee resources needed for efficient delivery Implement agile approaches to assure effective delivery management Achieve project delivery within timeline and budget constraints Maintain clear and open communication with all stakeholders regarding project progress Proactively identify and mitigate project risks Requirements 14+ years of experience in managing data delivery projects Proficiency in data delivery management Expertise in Big Data and Microsoft Azure Understanding of database management and cloud solutions Background in coordinating and leading project teams Skills in stakeholder communication and management Competency to work under pressure and adapt to changing environments We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.) Qualification : Expertise in Big Data and Microsoft Azure

About Syngenta Group: Syngenta Group is a global leader in sustainable agriculture innovation, with a history spanning more than 250 years. With 53,000 employees in over 100 countries, Syngenta is dedicated to transforming agriculture through tailored solutions that benefit farmers, society, and the planet. Our mission is to be the most local agricultural technology and innovation partner globally. Role Purpose: The SAP Finance & Procurement Lead will be involved in the end-to-end design, delivery, and support of solutions across the business. This includes designing sustainable solutions for business requirements, supporting the application support team, and collaborating closely with the business, finance leadership, and external partners. The role offers the opportunity to work across multiple functional areas, including solution architecture, project management, change management, and project delivery. Key Responsibilities: End-to-End Involvement: Lead from design to deployment, delivering solutions aligned with Syngenta s Process GSM s, IT, and SAP standards. Collaborate with various teams including the Application Support Team, Project Team, Business, Digital Finance, IS Team, and External Technology Partners. Solution Design and Delivery: Hold meetings, drive fit-gap sessions with stakeholders, gather business requirements, analyze data, and perform related tasks. Document Business Requirement Specifications (BRS) and review solution designs collaboratively with the support/project teams. Steady State Support: Provide ongoing support in small change delivery, ensuring issues are tracked and resolved, especially during the Hypercare phase of project deployments. Cross-Functional Collaboration: Manage stakeholder relationships across Syngenta s ecosystem, including business users, IS organizations, and various cross-tower teams. Collaborate with system implementation partners to ensure successful delivery of changes. Functional Specifications & Testing: Review and approve key deliverables, such as Solution Design Documents, Functional Requirement Specifications, and Testing Plans (FRS, Test Scripts). Oversee User Acceptance Testing (UAT) and provide training to business users. Opportunity for Innovation: Work on projects involving cutting-edge technologies such as Robotics, Analytics, and other software platforms. Knowledge, Experience, & Capabilities: SAP Implementation Expertise: Hands-on experience with SAP Finance, Controlling, and Procurement modules, with working knowledge of integration between these modules and others. Leadership & Automation: Proven experience in taking lead initiatives on automation projects and driving digital transformation. Technical Skills: Experience in writing Functional Specifications for ABAP objects (Reports, Interfaces, Enhancements, Forms, Workflows). Financial and Procurement Process Knowledge: Solid understanding of finance and procurement processes including I2P, OTC, Accounts Payable, Accounts Receivable, General Ledger, Internal & External Reporting, Treasury, Costing, FP&A, Asset Accounting, Profit Centre Accounting, and Materials Management & Procurement. Qualifications: Education: CA (Chartered Accountant) or MBA in Finance. Experience: Minimum 12+ years of experience in Finance and Procurement processes. Deep experience with SAP in the finance and procurement domains. Working knowledge of the Software Development Life Cycle (SDLC). Why Work with Syngenta? Impactful Work: Contribute to transforming agriculture and making a positive impact on the planet. Global Presence: Collaborate with a talented team across the globe, bringing your expertise to solve real-world challenges. Ethical Standards & Inclusivity: Syngenta is committed to maintaining a workplace environment free from discrimination and harassment, fostering a culture of ethics, integrity, and diversity. Interested candidates are encouraged to apply and join Syngenta in our mission to revolutionize agriculture. Qualification : CA (Chartered Accountant) or MBA in Finance.

About Syngenta Group: Syngenta Group is a global leader in sustainable agriculture innovation, with a rich history spanning more than 250 years. With 53,000 employees in over 100 countries, Syngenta strives to revolutionize agriculture through innovative, tailored solutions for farmers, society, and the planet. Our mission is to be the most local agricultural technology and innovation partner globally, creating a positive impact on the world. Role Purpose: The SAP Finance & Procurement Lead will be involved in designing and delivering sustainable business solutions, working end-to-end from requirement gathering to deployment and hypercare. This role will be crucial in supporting Syngenta s digital finance and SAP initiatives, collaborating with various stakeholders including business users, IS teams, external technology partners, and finance leadership. Key Responsibilities: End-to-End Involvement: Lead the design and delivery of solutions for small and large business requirements, aligning with Syngenta s process GSMs and SAP/IT standards. Collaborate closely with Application Support Teams, Project Teams, Business Teams, and External Technology Partners. Solution Design & Project Delivery: Lead meetings, drive fit-gap sessions, gather and analyze business requirements, and prepare Business Requirement Specification (BRS) documentation. Review and approve key deliverables, including Solution Design Documents, Functional Requirement Specifications, and Testing Plans (FRS, Test Scripts). Steady State Support: Provide steady-state support and manage small change deliveries. Resolve any issues arising during the Hypercare phase of project deployment. Cross-Functional Collaboration: Collaborate with stakeholders across Syngenta s ecosystem, including IS teams, Business Architecture, and other cross-functional teams. Work closely with system implementation partners to ensure successful change delivery. User Training & UAT: Conduct User Acceptance Testing (UAT) and provide training to business users. Manage the resolution of Hypercare issues and ensure successful deployment of solutions. Opportunity for Innovation: Work on cutting-edge technologies including Robotics, Analytics, and other software platforms. Knowledge, Experience, & Capabilities: SAP Expertise: Hands-on experience with SAP Finance, Controlling, and Procurement modules, with knowledge of integrating these modules with other SAP modules. Automation & Innovation: Proven experience in leading automation initiatives and driving digital transformation projects. Technical Skills: Experience writing Functional Specifications for ABAP objects (Reports, Interfaces, Enhancements, Forms, Workflows). Finance & Procurement Process Knowledge: Strong understanding of finance and procurement processes including Accounts Payable, Accounts Receivable, General Ledger, Internal & External Reporting, Treasury, Costing, FP&A, Asset Accounting, Profit Centre Accounting, and Materials Management & Procurement. Software Development Life Cycle (SDLC): Strong knowledge and experience with the end-to-end Software Development Life Cycle. Qualifications: Education: CA (Chartered Accountant) or MBA in Finance. Experience: 9 to 12 years of experience in Finance and Procurement processes. Solid experience in SAP finance and procurement modules, with expertise in integrating them with other systems and processes. Experience with Automation projects and Digital Transformation initiatives. Why Work with Syngenta? Meaningful Impact: Be part of a global team working to create sustainable solutions that positively impact agriculture and the planet. Global Collaboration: Work with diverse teams across the world, sharing knowledge and expertise to solve real-world challenges. Ethical & Inclusive Environment: Syngenta is committed to maintaining a workplace that is free from discrimination and harassment, and that fosters a culture of integrity, diversity, and inclusivity. Interested candidates are encouraged to apply and join Syngenta in transforming the future of agriculture. Qualification : CA (Chartered Accountant) or MBA in Finance.

Our Mission: 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue. Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in de ning the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career. Position Summary 6sense is looking for an experienced Salesforce Business Analyst to join our dynamic and innovative team. We are looking for an individual who is passionate about Salesforce and has a great track record of success in helping to drive business objectives. The ideal candidate will have a deep understanding of Salesforce and its potential to enhance operational efficiency and improve user experience. Additionally, this role will work closely with product owners, software developers, and business stakeholders to help drive business objectives, troubleshoot and solve complex problems. Responsibilities Contribute to technology projects and initiatives that support, expand, and manage our global technology capabilities at 6sense. Experience designing and supporting large-scale, technically complex solutions on the Salesforce platform. Collaborate with product owners, software developers, business users, and stakeholders to elicit and document requirements, analyze solutions, and ensure they meet business needs. Ensure project deliverables align with business requirements. Define, gather, and consolidate user stories identified during release planning. Configure Salesforce and deliver out-of-box solutions (declarative solutions e.g. flows, non-apex functionality; but can understand apex as needed). Support and foster the Agile development methodology Define Definition of Ready, Definition of Done and how your work fits into those definitions Ensure accurate and comprehensive documentation of systems, their respective integration dependencies as well as system/software dependencies Skills & Experience 5+ years of relevant work experience at a high-growth, technology organization, preferably cloud-based (SaaS) product delivery 4+ years of experience as a business analyst providing technical support for Salesforce CRM Comprehensive Salesforce product knowledge and hands-on administration experience with Sales and Service Cloud Salesforce Certified Advanced Administrator and Salesforce Certified Business Analyst Experience leveraging Salesforce to empower sales and operational excellence Experience eliciting and interpreting business and user requirements and providing IT solutions in a Business Analyst role Demonstrated analytical skills breaking down system and process problems and ability to partner with business users on recommend solutions Our Benefits: Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our o ces. Qualification : 5+ years of relevant work experience at a high-growth, technology organization, preferably cloud-based (SaaS) product delivery