Business Process Transformation Lead Jobs in Mumbai
543 Jobs Found
Manager-sales Force Effectiveness
Raychem Rpg
Manager - Sales Force Effectiveness (SFE) Location: Mumbai Group Company: RPG Life Sciences About the Role The Sr. Manager - SFE is responsible for driving operational excellence through data-driven insights, automation, and digital tools. This business-critical role ensures real-time KPI analysis, aligns sales activities with corporate goals, and mentors the team to enhance productivity across the organization. Key Responsibilities Strategy, Analytics & Benchmarking Align sales efforts with business objectives, including segmentation, targeting, and call planning. Monitor KPIs to evaluate sales team effectiveness and provide recommendations for improvement. Create MIS reports and dashboards for senior leadership and the PMT to ensure real-time visibility. Prepare IPM audit reports with competitor analysis and ensure EI for all brands exceeds 100% monthly. Provide market reflection summaries and insights on new product introductions. Automation, CRM & Data Quality Manage and optimize CRM platforms to support sales processes and improve productivity. Automate workflows such as call logging, sample tracking, and reporting. Oversee the integration of SFA tools with ERP and BI systems while maintaining data integrity. Train field sales teams on CRM system adoption and lead the optimization of SFA tools. Collaborate with vendors for UI/UX improvements to enhance user experience. Operations & People Leadership Optimize Travel Allowance (TA) and Daily Allowance (DA) submissions to drive a "0-deduction" culture. Provide insights on Continuing Medical Education (CME) expenditures to improve process efficiency. Mentor the SFE team on advanced tools like Excel, Power BI, and Power Query. Work with marketing, IT, and commercial teams to ensure data-driven decision-making. Address operational challenges through hands-on support and team guidance. Skills & Competencies Advanced Analytics: Proficiency in Power BI, Excel (Advanced), and Power Query. SFA Expertise: Mastery of Sales Force Automation platforms and CRM data integration. Leadership: Proven ability to coach teams and drive digital transformation. Analytical Depth: Expertise in KPI tracking, market trend interpretation, and root cause analysis. Qualifications & Experience Education: Bachelor's or Master s degree in Business, Data Analytics, or a related field. Experience: Minimum 15 years in Sales Operations, SFE, or MIS, ideally in pharma or FMCG. Track Record: Proven experience in automation, dashboarding, and team leadership. Success Metrics Timely delivery of accurate dashboards with actionable leadership insights. Measured increase in sales productivity via automation and data visibility. Reduced travel-related expenses and optimized CME processes. Development of a high-performing, continuously learning SFE team. Qualification : Bachelor's or Masters degree in Business, Data Analytics, or a related field
Lead - Transformation
Auxilo Finserve
Position: Lead Transformation Location: Mumbai Qualification: Graduate Experience: 5 to 10 years Job Description: We are seeking a Lead Transformation to drive digital transformation initiatives across business verticals, including lending, operations, customer experience, and technology. You will play a pivotal role in fostering innovation, leveraging technology to improve processes, and ensuring seamless execution of digital strategies across the organization. Key Responsibilities: Digital Transformation Leadership: Lead and execute digital transformation initiatives across business areas, including lending, operations, customer experience, and technology. Drive innovation in business models by implementing technology, automation, and process re-engineering solutions. Data-Driven Decision-Making: Foster a data-driven culture, utilizing analytics and insights to influence decision-making and track the success of transformation efforts. Promote the use of data to measure business performance and identify areas for improvement. Collaboration & Execution: Collaborate with cross-functional teams, including technology, product, business, compliance, and operations, to deliver integrated, impactful solutions. Ensure alignment between business goals and technology execution, facilitating smooth implementation of digital roadmaps. Innovation & Process Improvement: Identify opportunities for automation, digitization, and customer experience enhancement across business operations. Spearhead initiatives to streamline processes and improve operational efficiency. Bridge Between Business & Technology: Act as the primary liaison between business stakeholders and technology teams to ensure alignment on transformation goals and successful execution. Must-Haves: Experience: 5 8 years of relevant experience in NBFC, Lending, Banking, or Fintech. Digital Transformation: Proven experience in leading large-scale digital transformation and system implementation projects. Business Model Innovation: Experience in driving business model changes through digital and data-led initiatives. Data-Driven Approach: Demonstrated ability to leverage data in decision-making and executing business strategy. Qualification : Graduate
Salesforce - Analyst
Auxilo Finserve
Salesforce Analyst Location: Mumbai Experience: 5 to 7 Years Qualification: Graduate Employment Type: Full-time Job Description We are seeking a skilled Salesforce Analyst to act as the key interface between business stakeholders and technical teams, translating business requirements into efficient Salesforce solutions. The ideal candidate will provide ongoing support, optimize Salesforce processes, and ensure platform integrity and user adoption. Key Responsibilities Serve as the primary liaison between business users and technical teams to gather, analyze, and translate business needs into Salesforce solutions. Provide Salesforce support including troubleshooting user issues, managing profiles, roles, permissions, and resolving system incidents promptly. Analyze existing business processes, identify inefficiencies or gaps, and recommend improvements leveraging Salesforce capabilities. Partner with stakeholders to define and document user stories, acceptance criteria, and detailed process flows. Manage Salesforce platform configurations ensuring data integrity, security, and system automation through workflows, approvals, validation rules, and flows. Conduct user training sessions, create comprehensive documentation, and deliver ongoing support to maximize Salesforce adoption. Collaborate with developers and third-party vendors to coordinate system enhancements, customizations, and integrations. Perform regular system audits, manage release cycles, and ensure compliance with company governance and security policies. Monitor Salesforce performance and usage metrics, and provide actionable insights to business teams for continuous improvement. Required Skills and Qualifications Graduate degree in any discipline. 5 to 7 years of experience working with Salesforce in an analyst or support role. Strong understanding of Salesforce platform capabilities including Security, Profiles, Roles, and Permission Sets. Experience in managing Salesforce workflow automation, validation rules, approval processes, and Flows. Ability to analyze business processes and translate them into scalable Salesforce solutions. Excellent communication skills to collaborate effectively with cross-functional teams. Experience conducting user training and creating user documentation. Familiarity with Salesforce release management and compliance requirements. Proactive problem-solving skills and ability to work independently. Be part of a dynamic team driving digital transformation and business efficiency. Work in a collaborative environment with opportunities for continuous learning. Impact business processes through innovative Salesforce solutions. If you are a detail-oriented Salesforce professional who enjoys bridging business and technology, we want to hear from you! Qualification : Graduate
Manager - Digital Transformation
Indiafirst Life
Manager Digital Transformation Location: Mumbai Function: Technology Digital and Data Sciences Employment Type: Full Time Position Objective The role of Manager Digital Transformation involves leading and executing multiple strategic projects to drive business transformation. The ideal candidate will ensure projects are delivered on time, within scope and budget, and with high quality. This role requires strong skills in project management, stakeholder engagement, problem-solving, collaboration, and business analysis. Key Responsibilities Collaborate closely with reporting managers to plan and execute digital transformation initiatives across departments. Manage the end-to-end project lifecycle from concept development to execution, implementation, adoption, and transition to IT. Monitor and report project progress regularly to key stakeholders, ensuring transparency and alignment. Partner with business users to support solution testing and drive post-deployment adoption. Evaluate project outcomes against original objectives and facilitate project closure and handover. Identify opportunities for innovation within existing or upcoming solutions to maximize business value. Maintain documentation of project deliverables, learnings, and quality metrics for continuous improvement. Required Qualifications & Skills Minimum: Bachelor's degree in any discipline. Strong verbal and written communication skills with the ability to interact effectively across technical and non-technical teams. Solid understanding of the Software Development Life Cycle (SDLC). Proven ability to manage multiple projects and coordinate with diverse stakeholders. Certifications in project management (e.g., PMP, PRINCE2) or domain-specific certifications are preferred. Qualification : Bachelor's degree in any discipline
Digital Ai Manager Logistics
Hindustan Unilever (hul)
Job Title: Digital AI Manager Location: Mumbai Function: Supply Chain Procurement About Procurement at Unilever Unilever s Procurement team manages over 30 billion in global spend across 50,000+ suppliers. As part of the Supply Chain, Procurement is essential to delivering sustainably sourced materials and services, driving innovation with our partners, and ensuring our purpose-led brands thrive. Our global procurement organization of 1,400+ professionals supports a wide network, including more than 1.5 million smallholder farmers, impacting over 7 million lives. Guided by our Procurement Lighthouse Strategy, we focus on five pillars: Competitive Buying, Resilience, Partnerships, Sustainability, and Value Chain Excellence all powered by Digital and Technology. About the Strategy & Insights Team Established three years ago, the Procurement Strategy & Insights team serves as the nerve center of Unilever s global procurement function. With a vision of transforming knowledge and data into future-fit strategies, the team enables breakthrough transformation across tools, processes, and business models. The team includes: Strategy Team Drives strategic priorities across Business Groups (BG) and Power of One. Insights Team Leads data-driven programs and cross-functional initiatives. Digital Transformation Team Builds digital capabilities, tools, and data infrastructure. Data & AI Innovation Team Focuses on cutting-edge analytics, AI, and Procurement GPT solutions. Role Overview: Digital AI Manager B&W As Digital AI Manager B&W, you will lead the adoption and integration of digital and AI tools within Unilever Procurement. You will drive the implementation of mature AI/analytics solutions, champion digital adoption within the buyer community, and manage transformation initiatives aligned with our 4D Digital Lighthouse Strategy. You will also act as the Program Manager for the Procurement GPT Hero Use Case, helping scale innovative AI-driven solutions. Key Responsibilities 1. Drive 4D Digital Lighthouse Strategy Data Foundations: Enhance the Procurement Data Lake by integrating internal (Unilever Datalake, BDL) and external data (market intelligence, sustainability, resilience, etc.). Maintain a high-quality, accessible data catalogue. Advanced Analytics: Deliver scalable analytics use cases, build self-service analytics tools, and enable data-driven decision-making across key procurement programs. Tool Integration & Automation: Improve and integrate digital tools into the 7-step strategic sourcing process. Enhance the Buyers Console as the central hub for digital tools and services. Culture & Capability Building: Lead digital adoption programs, deliver training (e.g., DigiCon), and drive capability building across the procurement community. 2. Procurement GPT Program Collaborate closely with the Data & AI Innovation team on advanced AI use cases. Manage the transition of innovations into mainstream adoption and support scaled implementation. Key Stakeholders Procurement Leadership Team (UPLT) Head of Strategy & Insights Global Buyer Community UniOps External technology and AI partners Leadership Competencies Strong stakeholder management across complex, matrixed environments Expertise in change management and adoption strategies Skilled in agile project and program management Passion for digital innovation, transformation, and continuous improvement Required Experience Minimum 5 years experience in Unilever or similar FMCG environment Proven experience in digital transformation, analytics, or change leadership roles Track record of delivering strategic, cross-regional initiatives Ability to work in diverse, cross-functional, and global teams
Chief Operating Officer (coo) - Fashion/apparel
Personnel Search Services
Chief Operating Officer (COO) Fashion/Apparel Location: Mumbai Function: Profit & Loss (P&L) Industry: Retail | Fashion & Lifestyle | D2C | Internet & Start-Ups Employment Type: Full-Time Mandate By: PSS About the Client: PSS has been exclusively mandated to hire a Chief Operating Officer (COO) for a well-established and fast-growing retail conglomerate with a diversified fashion and lifestyle brand portfolio. With a growing footprint across India and select international markets, the group is now looking to transform one of its core fashion brands into a dominant market leader across offline and digital channels. Role Overview: We are seeking a visionary and execution-driven COO with a proven track record of scaling fashion/apparel brands across merchandising, sourcing, product development, marketing, and design. This is a pivotal leadership opportunity for someone who can own and drive the end-to-end P&L, fuel innovation, and build a high-performance omnichannel business. Key Responsibilities: Strategic Leadership & P&L Ownership Own the full P&L responsibility for the brand across both offline (retail) and online (D2C/e-commerce/marketplace) channels. Convert business vision into structured plans with clear metrics and deliverables. Partner with the CEO and Board to steer the brand s long-term growth strategy, operational scalability, and profitability. Merchandising & Category Management Lead the merchandising and assortment strategy across all categories and seasons to ensure trend alignment, inventory efficiency, and gross margin optimization. Build structured seasonal calendars, pricing architecture, and launch strategies in sync with consumer and market insights. Sourcing & Supply Chain Optimization Establish robust, cost-efficient sourcing strategies across India and global markets. Develop scalable vendor partnerships while reducing lead times and improving quality assurance. Product Development & Design Innovation Oversee the full product lifecycle from concept to consumer, ensuring alignment with brand ethos and trend insights. Work closely with design, development, and merchandising teams to launch cutting-edge, consumer-relevant collections. Marketing, Brand & Consumer Experience Lead integrated marketing efforts across digital, retail, influencer, and brand-building campaigns. Align product, pricing, positioning, and storytelling for maximum consumer resonance. Drive customer acquisition, retention, and loyalty programs that strengthen brand affinity. Leadership & Cross-Functional Excellence Build and mentor a cross-functional team spanning design, sourcing, marketing, merchandising, and operations. Instill a culture of agility, innovation, accountability, and excellence. Design systems, workflows, and analytics for efficient omnichannel scaling. Ideal Candidate Profile: Experience: 15+ years in fashion/apparel/retail with a minimum of 3 years in a senior leadership role (COO, BU Head, or equivalent). Domain Expertise: Deep exposure to merchandising, sourcing, design, marketing, and category management within fashion or lifestyle brands. Strong commercial acumen with a clear grasp of P&L drivers, consumer behavior, and pricing strategies. Demonstrated ability to scale a brand across retail and D2C channels with a focus on innovation and efficiency. Proven track record in team leadership, strategic execution, and operational excellence. Be at the forefront of redefining fashion retail for a leading brand with strong backing and market momentum. Work with a visionary leadership team focused on category innovation and growth. Lead transformation in a high-impact role with autonomy and a clear mandate for success. Drive a culture of creativity, speed, and performance in a brand poised for national and global recognition.
Manager/senior Manager Ad Sales
Paytm
Manager/Senior Manager Ad Sales (Paytm Money) Location: Mumbai, Maharashtra Department: Paytm Ads Business Team Employment Type: Full-Time | On-Site About Paytm Paytm is India s leading mobile payments and financial services platform, pioneering digital transactions through innovation. With a mission to bring half a billion Indians into the formal economy, we provide seamless financial solutions to millions of users and merchants across the country. About the Role We re seeking an experienced and highly motivated Ad Sales Leader to drive advertising revenue for Paytm Money through the Paytm Ads platform. In this key leadership role, you'll be responsible for identifying new advertising partners, working closely with agencies and brands, and expanding our advertiser base across various verticals. Key Responsibilities Own the full sales cycle: Prospect, pitch, negotiate, and close deals with agencies, advertisers, and brands (from startups to established players). Develop long-term strategic partnerships with key accounts and media agencies to drive consistent revenue growth. Manage and grow existing client relationships by identifying upsell and cross-sell opportunities. Build and execute a robust sales pipeline in line with monthly, quarterly, and annual targets. Coordinate with internal teams (product, marketing, analytics, legal) to align on campaign delivery, account needs, and service-level execution. Advocate for clients and partners, offering creative, data-driven ad solutions and leveraging Paytm s large and diverse user base. Contribute to strategic planning, process improvements, and new monetization ideas to enhance business outcomes. Ensure timely reporting, forecasting, and adherence to SOPs across accounts. Minimum 5+ years of experience in digital ad sales, online marketing, media buying, or ad tech. Demonstrated ability to build strong client relationships and close high-impact deals. Strong understanding of the digital advertising ecosystem, including performance, branding, programmatic, and media buying trends. A proven track record of achieving revenue targets and contributing to organizational growth. Strong communication, negotiation, and analytical skills. Strategic thinker with a solution-first mindset and creative approach to driving results. Ability to manage multiple stakeholders and deliver under pressure in a fast-paced environment. Work with one of India s largest fintech platforms and shape the future of fintech advertising. Engage with a massive user base of 500M+ registered users and 21M+ merchants. Collaborate with top-tier brands and agencies across industries. Be part of a high-impact, data-driven ad tech team driving transformation. Competitive salary, performance-linked incentives, and leadership visibility.
Project Manager - Internal Audit (IA)
Crescendo Global
Job Title: Project Manager - Internal Audit (IA) Location: Mumbai, India Experience: 5+ Years Summary: We are seeking an experienced Project Manager - Internal Audit to lead and manage internal audit engagements for top-tier clients. This role demands a deep understanding of the internal audit lifecycle, risk-based auditing, regulatory compliance, and audit transformation. You will play a key role in executing audits, engaging with stakeholders, and driving continuous improvement through data-driven audit analytics and technology enablement. Your Future Employer: A rapidly growing consulting and technology services firm delivering transformative solutions across risk, finance, compliance, and operations for global clients. You will work in a high-performance environment that values innovation, collaboration, and professional development. Key Responsibilities: Lead Internal Audit Projects: Manage internal audit engagements end-to-end, from planning to reporting, ensuring alignment with risk-based internal audit methodologies. Audit Design and Execution: Develop audit calendars, define audit scopes, and create customized work programs for different business functions, driving efficiency and effectiveness. Deliver Quality Reports: Produce high-quality audit reports with actionable insights, and drive continuous audit and monitoring practices to ensure organizational compliance. Leverage Technology: Use audit tools like MetricStream and SAP for executing audit procedures and conducting advanced audit analytics. Stakeholder Collaboration: Engage with key stakeholders to communicate audit findings, ensure timely resolution of issues, and ensure compliance with professional standards. Key Requirements: Experience: 5-8 years of experience in internal audit, risk advisory, or consulting, with a strong focus on audit transformation. Expertise: Solid understanding of internal audit setup, delivery, process reviews, and regulatory compliance. Technical Skills: Hands-on experience with tools such as MetricStream and SAP for audit execution and reporting. Project Management: Strong project management skills with a proven ability to engage and manage stakeholders effectively. Certifications: Professional certifications such as CA, CIA, CISA, or CPA preferred, along with in-depth knowledge of IIA standards and ethical practices. What s in it for You: Lead impactful audits for top-tier clients across multiple industries. Be part of a fast-growing, innovation-driven consulting firm with opportunities to shape its future. Gain exposure to the latest tools and practices in audit transformation and regulatory compliance. Fast-track career progression with ample leadership opportunities. Work in a collaborative and dynamic environment that fosters continuous learning and development.
Enterprise Key Account Manager
Swan Solutions & Services
Position: Enterprise Key Account Manager Location: Mumbai (Andheri Saki Naka) Industry: IT Relevant Experience: Minimum 7-10 Years (at least 3+ years in relevant experience) Employment Type: Full-time Work Environment: Hybrid (office and field sales) Travel Requirement: Estimated 60-80% of the time About Swan Solutions: Swan Solutions is a rapidly growing IT infrastructure services provider, generating over 500 Crore in revenue. Headquartered in Mumbai, Swan has been successfully serving the IT hardware and networking needs of BFSI, PSU, SMB, and corporate sectors for over 33 years. The company has forged partnerships with global technology leaders like HP, Cisco, Microsoft, Ice Warp, and Fluid AI. Our major clients include SBI, SBI MF, ICICI, and more. At Swan, we embrace innovation, celebrate creativity, and encourage a collaborative environment where every idea has the potential to drive change. We are a team that is accountable, vibrant, independent, and always willing to learn and grow together. Job Overview: We are looking for a dynamic and results-driven Enterprise Key Account Manager to join our team. This role will involve managing strategic sales initiatives, building strong relationships with enterprise clients, and driving the company s growth in the competitive IT solutions and services market. Key Responsibilities: Develop and implement comprehensive sales strategies to achieve monthly, quarterly, and annual revenue targets. Create and maintain sales forecasts, pipeline reports, and performance dashboards. Identify and pursue new business opportunities in the IT solutions and services sector. Build and maintain strong relationships with existing and potential enterprise clients. Collaborate with marketing, product, and delivery teams to align sales efforts with company objectives. Analyze market trends, competitive landscape, and customer needs to inform sales strategies. Manage and optimize the sales process, including lead generation, qualification, and conversion. Represent the company at industry conferences, networking events, and client meetings. Qualifications Required: Bachelor s degree in Business Administration, Marketing, Computer Science, or a related field. 7-10 years of progressive sales experience in IT solutions, services, or technology sectors. Proven track record of consistently meeting or exceeding sales targets. Strong understanding of enterprise IT solutions, cloud services, and digital transformation technologies. Excellent communication and interpersonal skills in English and Hindi. Proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales management software. Preferred Qualifications: Experience in B2B technology sales in the Indian market. Knowledge of emerging technologies like AI, cloud computing, and cybersecurity. Industry certifications in sales management or IT solutions. Key Skills: Strategic sales planning Client relationship management Negotiation and closing techniques Data-driven decision-making Solution-selling approach Cross-functional collaboration Compensation & Benefits: Variable Pay Components: Performance Bonus ranging from 100% to 400% of Fixed CTC, based on team sales performance. Opportunity to work in a dynamic and rapidly growing organization. Be a part of an innovative and vibrant culture that fosters creativity and teamwork. Competitive compensation structure with performance-based bonuses. Work in a hybrid environment with ample opportunities for travel and client interaction. If you re passionate about IT sales and eager to grow with a leading organization, we d love to hear from you! Qualification : Bachelors degree in Business Administration, Marketing, Computer Science, or a related field.
Hr Transformation Project Manager
Nielseniq
Job Description As our NielsenIQ HR Organization continues to evolve to meet the changing demands of the business and the workforce we will be challenged to find new ways to deliver value to the organization with a focus on efficiency and simplicity. To enable this transformation, we are standing up a new Tiered Support Model to enable excellent delivery against our most fundamental HR needs. HR Transformation s main goal is to facilitate and coordinate transformation programs that impact the HR Operations, Solutions and Employee Experience (HR OSE) team. The HR Transformation Project Manager will work closely with the HR PE and Transformation Lead (Program Manager), the Employee Experience (EE) team, and the entire HR OSE global team. You will support the Program Manager by leading sub-projects that are critical enablers for the overall program, from information collection to implementation of process changes. In this role you will: Lead and manage sub-projects within the HR Transformation program, by creating and maintaining project plans that ensure alignment with overall program goals. Monitor project progress, identify potential issues, and develop solutions to mitigate risks. Prepare and present project updates and reports to key stakeholders, providing key insights to inform decision-making and further project planning. Coordinate with cross-functional teams to ensure seamless execution of project activities. Design and conduct surveys to collect information from local HR teams to support project objectives. Implement process changes and improvements in collaboration with the Program Manager and other stakeholders. Rationalize and organize project documentation, clearly accessible and appropriately safeguarded for confidentiality. Establish effective relationships and communicate effectively across a multitude of stakeholders including senior leadership, geographically distributed HR and project team members, cross-functional stakeholders, and vendors. We re looking for people who have: Understanding of common HR administrative and operational work across employee full cycle administration. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Strong interest in learning and ability to take learning opportunities when they arise. Ability to build strong partnerships and work closely with people across all levels of the company. Ability to prioritize tasks and to delegate them when appropriate. Proven say-do ratio with interest in being accountable and in control of their performance. Qualification Preferably a master s degree in Management, Statistics, Engineering, or HR 4+ years work experience in complex corporate structures (multi-national companies preferred) Proven experience in project management, preferably within HR or related fields. Hand-on experience of Project Management tools and platforms Excellent knowledge and hands-on experience of MS-Excel and Power Point Strong analytical and problem-solving abilities. Excellent verbal and written communication and presentation skills Ability to work independently and in a team Excellent interpersonal skills are a must Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
Solutions Architect Expert
Adobe
About Adobe At Adobe, we re changing the world through digital experiences. From emerging artists to global brands, we provide the tools needed to design and deliver exceptional digital experiences. We re passionate about empowering people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We re on a mission to hire the very best talent, fostering an inclusive culture where everyone is respected and has access to equal opportunities. We believe great ideas can come from anywhere, and the next big idea could be yours! The Opportunity We are seeking a Solutions Architect Expert to lead pre-sales efforts in our India region as part of the Professional Services team. In this role, you ll be a trusted advisor, passionate about digital transformation and customer experience (CX). You'll work closely with customers and prospects, collaborating with sales and service delivery teams to craft and present compelling solutions based on a deep understanding of customer objectives and priorities. You ll work directly with stakeholders at all levels, including C-suite executives such as CTOs, CIOs, CMOs, and CDOs, to understand their drivers and define how Adobe's technology can help them achieve their business outcomes. What You ll Do Customer Engagement: Help customers understand Adobe's capabilities and the transformative power of world-class customer experiences. Build Trust and Credibility: Work closely with customers' architects and technical/business stakeholders to establish trust and guide them toward the best outcomes. Collaborate Across Teams: Partner with account teams, delivery teams, product engineering, and professional services sales executives to drive business growth and ensure customer success. Pre-Sales Leadership: Review, prioritize, and lead strategic pre-sales engagements with large and complex customers. Lead workshops to uncover needs and develop actionable solutions. Holistic Solutioning: Create and present comprehensive services responses and proposals that include service scope, staffing, and roadmaps aligned with customer objectives. Estimation and Solutioning: Lead the presales, solutioning, and estimation for Adobe Experience Cloud projects, utilizing Adobe's estimation models and tools. Identify High-Value Use Cases: Define integrated solution architectures that deliver impactful business outcomes and drive CX transformation. Stakeholder Communication: Communicate technical solutions clearly, tailoring your message to both technical teams and business stakeholders. Team Leadership: Provide guidance and leadership to junior team members and support the progression of services opportunities. Travel: Be willing to travel up to 10-15% of the time as required. Qualifications, Experience, and Aptitude Experience: 12-20 years of experience in consulting or within a technology company or product vendor, with a focus on CX technology and pre-sales services. CX Technology Expertise: Deep experience with digital experience technologies such as UX/UI, web content management, analytics, optimization, personalization, customer data platforms, and eCommerce. Solution Architect Experience: Proven track record as an enterprise architect, solution architect, or solution lead, especially in architecting service scope and integrated architectures using Adobe Experience Cloud products. Adobe Experience Cloud Expertise: Familiarity with Adobe products such as Adobe Experience Manager, Adobe Experience Platform (RTCDP, CJA, AJO), Adobe Commerce, Adobe Analytics, Adobe Campaign, Adobe Target, and Adobe Workfront. Analytical and Problem-Solving Skills: Strong ability to analyze data, websites, architectures, and use cases to determine the best solution using Adobe technology. Communication Skills: Exceptional ability to communicate complex technical solutions in a compelling, clear, and concise manner, tailored to different stakeholders. Collaboration and Teamwork: Strong team player who can collaborate with multiple stakeholders to meet tight deadlines and deliver high-quality proposals and responses. Travel Willingness: Ability and willingness to travel up to 10-15% of the time. Education: Technical degree required, advanced degree preferred. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.
Data Collection Transformation Senior Associate
Msci
Job Title: Data Collection Transformation Senior Associate Location: Mumbai Experience: Relevant experience in data acquisition, ESG data management, process automation, and data quality. Company: MSCI About MSCI: MSCI is a global leader in decision-support tools and services for the investment community. With over 50 years of expertise in research, data, and technology, we help clients understand key drivers of risk and return, enabling them to build more effective portfolios with enhanced transparency. At MSCI, we foster a culture of innovation, high performance, and inclusion, empowering our people to grow their careers through continuous learning and a wide range of internal mobility opportunities. Your Team: The ESG Data Collection team plays a critical role in acquiring, validating, and maintaining high-quality ESG data that powers MSCI s ESG products. As part of this team, you will work at the forefront of MSCI s ESG transformation agenda, driving projects that enhance data quality, scalability, and automation to meet the evolving ESG landscape and its growing importance in global financial markets. Your Key Responsibilities: Collaborate with internal ESG Research and Technology teams to design and operationalize data collection processes aligned with evolving ESG and Climate frameworks. Work on electronification of ESG policies and principles by converting them into structured, operational data definitions. Develop data collection templates and translate them into implementable data models. Conduct hands-on research and analysis of company disclosures to support scalable data collection solutions. Analyze collected and third-party datasets to detect patterns and trends, enabling development of automated anomaly detection frameworks. Design and implement contextual/thematic QA checks to strengthen data quality controls, leveraging historical data correction patterns. Collaborate with technology teams to build NLP-driven data extraction models (leveraging both traditional methods and LLMs) to automate identification and extraction of relevant ESG facts from disclosures. Help establish and optimize new data collection processes while ensuring seamless integration with existing workflows. Deliver high-quality data aligned with MSCI methodology, service-level agreements, and regulatory requirements. Contribute to creating methodology and SOP documentation, embedding data and content expertise into internal processes. Drive process automation by developing tools and systems for automated data quality diagnostics, reducing manual intervention. Build dashboards and reports to visualize data quality metrics, identify outliers, and provide data-driven recommendations to stakeholders. Partner with internal stakeholders, including downstream teams, Research, and Product teams, to understand data requirements and ensure seamless delivery. What We re Looking For: Strong analytical mindset with a keen attention to detail. Hands-on experience with Python/SQL for data analysis and process automation; exposure to Machine Learning/RPA is a plus. Experience working with visualization tools such as Power BI. Advanced Excel skills, with the ability to manipulate and analyze complex datasets. Self-starter with strong problem-solving abilities, capable of working in unstructured environments. Strong collaboration and communication skills, with comfort working across hierarchies, functions, and geographies. Previous experience in Financial Services, Technology, or Business Analysis, ideally with exposure to ESG data. Basic understanding of financial markets and asset classes; ESG knowledge would be a significant advantage. Preferred Qualifications: Bachelor s or Master s degree in Finance, Economics, Environmental Science, Data Science, Business, or a related field. Certifications in ESG, Sustainable Finance, or Data Analytics are a plus. What We Offer: Transparent compensation and comprehensive benefits tailored to your location. Flexible work options and access to cutting-edge technology. A culture of learning and development, with access to LinkedIn Learning Pro and Learning@MSCI. Clear career progression paths with opportunities for internal mobility and leadership development. A global network of talented colleagues, supported by inclusive Employee Resource Groups like Women in Tech, Climate Action Network, and more. Qualification : Bachelors or Masters degree in Finance, Economics, Environmental Science, Data Science, Business, or a related field.
Principal - Growth Manager
Idfc First Bank
Role: Principal - Growth Manager (HPE) Function/Department: HPE Experience: 8-12 Years Education: Graduation: B.Tech, BCA, BE, B.Sc Post-Graduation: M.Tech, MCA, MBA, M.Sc Job Purpose: We are looking for a Principal - Growth Manager to lead the end-to-end digital marketing strategy for Debt Management. This role will be responsible for driving revenue growth through data-driven digital campaigns, optimizing the debt recovery process, and ensuring maximum ROI from marketing investments. You will collaborate with multiple stakeholders to design and execute impactful marketing initiatives that align with business goals. Key Responsibilities: Growth Strategy & Digital Optimization: Design and implement growth strategies to enhance the debt management process via digital channels. Lead digital marketing objectives for debt management, working with Agile Campaign Teams to drive lead generation and maximize business outcomes. Optimize cross-channel customer journeys based on analytics, stakeholder inputs, and industry benchmarks. Define audience segmentation strategies to deliver personalized offers, content, and conversations. Revenue & Performance Management: Own revenue targets for debt management and drive measurable business growth. Develop, monitor, and refine campaign performance metrics to ensure continuous optimization. Provide regular performance reports to senior leadership and make data-driven decisions to enhance campaign success. Conduct market research to identify trends and improve digital marketing effectiveness. Leadership & Collaboration: Lead and mentor a team of growth managers to drive campaign execution and achieve targets. Work cross-functionally with internal teams and external partners to develop and execute marketing strategies. Ensure seamless execution of sales lead management and lead lifecycle optimization. Secondary Responsibilities: Strong problem-solving skills with a growth mindset. Ability to understand business targets and translate them into effective marketing strategies. Optimize customer journeys (CRO) on digital and assisted platforms. Utilize bureau data insights for digital marketing strategies. Knowledge of financial products and customer lifecycle management. Comfortable working in Agile environments with an incremental ROI approach. Basic proficiency in Data Analytics & Statistics for marketing insights. Preferred Skills & Tools: Proven track record in scaling business and driving growth through digital campaigns. Hands-on experience with leading MarTech tools such as CleverTap, Salesforce Marketing Cloud, Google Analytics, and automation platforms. Ability to independently lead, communicate, and collaborate with multiple business partners and global teams. Lead high-impact digital growth initiatives in a fast-paced, data-driven environment. Work with cutting-edge MarTech tools and drive innovation in debt management marketing. Collaborate with industry experts and contribute to business growth through digital transformation. If you're a strategic thinker with a passion for digital marketing, revenue growth, and performance optimization, we invite you to apply and be part of our dynamic team! Qualification : Graduation:Bachelor of Technology B.Tech, Bachelor of Computer Applications - BCA, Bachelor of Engineering - BE, Bachelor of Science - B.ScPost-graduation: Master of Technology M.Tech, Master of Computer Applications - MCA, Master of Business Administration - MBA, Master of Science - M.Sc
Wholesale Banking Business Operations-manager
Idfc First Bank
Role: Business Manager Wholesale Banking Operations Function/Department: Wholesale Banking Operations Experience: 5-10 Years Education: Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM Job Purpose: We are looking for a Business Manager Wholesale Banking Operations to drive operational excellence, financial management, and strategic initiatives within the Wholesale Banking division. This role involves overseeing key operational functions, optimizing processes, ensuring compliance, and managing stakeholder relationships. The ideal candidate will bring strong business acumen, analytical capabilities, and leadership skills to enhance efficiency, risk management, and profitability. Key Responsibilities: Operational Management: Oversee governance of daily operations across trade finance, cash management, treasury operations, and lending. Ensure compliance with regulatory standards, risk management protocols, and internal policies. Coordinate cross-functional teams to enhance process efficiency and service delivery. Drive process automation and operational improvements to optimize performance. Strategic Planning & Execution: Collaborate with senior management to develop and implement strategic plans for Wholesale Banking. Identify growth opportunities and drive business process improvements. Monitor industry trends, regulatory changes, and technology advancements to maintain a competitive edge. Financial Management: Assist in budgeting, forecasting, and financial performance tracking for Wholesale Banking Operations. Implement cost-control measures and optimize resource allocation for profitability. Analyze operational data to provide insights for cost reduction and efficiency enhancement. Risk & Compliance Management: Implement and maintain a risk management framework to mitigate operational risks. Ensure adherence to regulatory requirements, banking laws, and internal compliance policies. Collaborate with internal audit, legal, and compliance teams to maintain effective control measures. Stakeholder Management: Liaise with Relationship Managers, Product Teams, Risk, IT, HR, and Compliance to ensure operational excellence. Act as a bridge between the Wholesale Banking Operations team and senior management. Maintain strong relationships with external stakeholders, including regulators, auditors, and vendors. Preferred Skills & Attributes: Strong knowledge of wholesale banking operations, trade finance, treasury, and cash management. Ability to analyze financial data, track KPIs, and generate actionable insights. Proficiency in risk management, compliance, and regulatory frameworks. Excellent stakeholder management and communication skills. Experience in process automation, digital transformation, and operational efficiency projects. Opportunity to work in a high-impact role within Wholesale Banking Operations. Exposure to business strategy, risk management, and financial planning. Collaborative environment with growth opportunities in a dynamic banking landscape. If you are a results-driven professional with expertise in wholesale banking operations, financial management, and risk compliance, we invite you to be part of our team and drive operational excellence and business growth! Qualification : Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM
Manager Allocation Strategy - Debt Management
Idfc First Bank
Role: Business Analysis Manager Debt Management Function/Department: Debt Management Flows Experience: 6-10 Years Education: Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM Job Purpose: The Debt Management (DM) function has evolved into a data-driven and analytics-led domain, leveraging enhanced data capture, automated strategies, and predictive analytics. The Business Analysis Manager plays a critical role in enabling strategic decision-making by providing data-driven insights into macro and micro business trends. This role involves analyzing customer behavior, team performance, and market trends to proactively identify opportunities for improvement and risk mitigation. Key Responsibilities: Debt Management Performance & Strategy: Measure, analyze, and enhance Debt Management strategies and process improvements using MIS and KPIs. Collate, structure, and document strategic changes and impact assessments. Monitor and track Debt Management ecosystem parameters, including customers, employees, and agencies. Evaluate strategy effectiveness and recommend data-driven optimizations. Analytics & Insights for Debt Management: Utilize data analytics to drive higher resolution rates and cost-efficient debt collection. Implement risk segmentation models to predict propensity to pay and probability of default. Develop differentiated treatment models to optimize collection intensity, field operations, and contact strategies. Optimize customer interaction strategies, including right time to contact, skip tracing, and legal interventions. Drive settlement acceptance propensity models to enhance recovery rates and improve debt-sale solutions. Operational Planning & Forecasting: Forecast allocations and capacity requirements to improve debt management efficiency. Collaborate with Product, Portfolio Risk, and BIU teams to align portfolio insights with debt management operations. Track system development requirements and oversee the implementation of automated solutions. Project Management & Compliance: Lead debt management initiatives, ensuring timely execution and impact measurement. Adhere to and foster compliance with regulatory guidelines and risk policies. Support process optimization and digital transformation projects in debt management. Preferred Skills & Attributes: Strong understanding of Debt Management processes, risk segmentation, and collection strategies. Expertise in data analytics, predictive modeling, and financial risk assessment. Experience in project management, process automation, and regulatory compliance. Proficiency in MIS reporting, KPI tracking, and performance analytics. Ability to work cross-functionally with risk, product, BIU, and operational teams. Opportunity to drive strategic decision-making in a data-driven debt management function. Work in a high-impact role with exposure to advanced analytics and automation. Collaborate with cross-functional teams to enhance operational efficiency and recovery strategies. If you have a strong analytical mindset, expertise in debt management analytics, and a passion for driving process improvements, we invite you to join us in shaping the future of Debt Management through data-driven decision-making! Qualification : Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM
Senior Business Process Specialist
Dow
Business Process Specialist Location: Mumbai, India About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role Dow's Integrated Supply Chain & Improve & Scale Digital Solutions Team delivers value by defining, enabling, and supporting processes and system capabilities needed by our businesses. As a Business Process Specialist, you will play a critical role in executing strategies, driving process enhancements, and collaborating with global and regional teams to optimize supply chain operations. You will collect and analyze work process and system requirements, ensuring alignment with design principles and business needs. You will act as a subject matter expert for key supply chain functions, supporting systems like SAP, Microsoft Dynamics, OM Partners, Oracle Transportation Management, and more. Additionally, you will be responsible for compliance, regulatory adherence, training, and continuous process improvement initiatives. This role operates under the functional guidance of Global Business Process Leaders and Experts, collaborating with business process teams across Integrated Supply Chain (ISC) and Information Systems (IS). Key Responsibilities Process & System Optimization Develop in-depth knowledge of work processes, systems, technologies, applications, data, and key metrics. Provide expert-level support on system functionality, process improvement, and issue resolution. Gather, evaluate, and document work process requirements for global initiatives and projects. Ensure process compliance with regulatory and internal standards. Collaboration & Stakeholder Engagement Act as a key liaison between business units, IT teams, and process improvement functions. Support peer organizations and cross-functional teams in corporate initiatives, system testing, data migration, and implementation. Develop and deliver training programs, knowledge transfer sessions, and coaching for support teams. Data & Performance Analysis Analyze process performance metrics to monitor consistency and alignment with business goals. Identify gaps in global capabilities, leveraging best practices and emerging technologies for continuous improvement. Qualifications & Experience Education Bachelor s degree (Required) Engineering or Science preferred. Experience Minimum 3 years of relevant experience in Supply Chain, Customer Service, or Process Improvement. Technical Skills Advanced skills in Microsoft Excel, Power BI, and PowerPoint. Strong experience in handling large data sets from multiple sources. Proficiency in Data Visualization tools & techniques. Preferred Skills Digital mindset with a strong focus on innovation and automation. Critical thinking and problem-solving skills. Project management and system/process improvement expertise. Training delivery experience. Excellent communication skills verbal and written. Additional Information Flexibility to support global operations and alternate time zones (North America, EMEAI, LAA, APAC) is required. Relocation assistance is NOT available for this role. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about business process improvement and digital transformation, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors degree (Required) Engineering or Science preferred.
Senior Manager- Solution Consulting
Seclore
Senior Manager - Solution Consulting Experience: 12+ years About Seclore At Seclore, we are entrepreneurs, not employees a passionate team solving complex data security challenges with cutting-edge, patent-pending technology. Recognized as a "Great Place to Work" in both India and the USA, we thrive on innovation, risk-taking, and problem-solving. Seclore is a global leader in Data-Centric Security, safeguarding highly confidential information across Fortune 100 companies, nuclear projects, and pharmaceutical innovations. Our award-winning technology enables organizations to control how their data is used even after sharing it externally. The Role We are looking for a Senior Manager - Solution Consulting to drive customer value, strategic growth, and cross-functional collaboration. You will play a key role in identifying new use cases, mentoring teams, and strengthening client relationships. Key Responsibilities Identify New Use Cases & Drive Customer Value Work closely with clients to discover high-impact use cases. Lead initiatives to define and implement these solutions. Support Sales and CSM teams in closing deals through strategic insights. Enhance Team Strategic Capability Mentor and develop solution consultants to take on a more strategic role. Establish best practices and frameworks to enhance advisory capabilities. Drive training programs and workshops to build a high-performing team. Cross-Functional Leadership Collaborate with Product Management, Sales, and Customer Success to ensure seamless integration of solutions. Promote solution-based selling and lead strategic initiatives. Build & Strengthen Client Relationships Act as a trusted advisor to key stakeholders. Serve as an escalation point for solution-related issues and ensure proactive resolution. MBA with 8-10 years of consulting experience in BFSI, Manufacturing, or Government verticals. Strong customer focus and ability to link insights to business outcomes. Exceptional communication, presentation, and problem-solving skills. Expertise in business analysis, process mapping, and solution implementation. Ability to manage multiple projects and work independently. Willingness to travel and provide on-site consulting. Strong knowledge of analytical, training, and marketing tools. Nice to Have Experience in information security practices. Certifications in security, business process management, or IT infrastructure. Work on Cutting-Edge Security Tech Collaborate with Global Enterprises Innovate & Solve Real-World Problems Thrive in a Culture of Entrepreneurs, Not Employees Be part of a team shaping the future of data security! Qualification : Have an MBA with 8-10 years of consulting experience in BFSI/Manufacturing/Government verticals.
Solution Consultant
Seclore
About Seclore At Seclore, we are entrepreneurs, not just employees. We are a passionate team with diverse backgrounds and experiences, united by a shared goal solving complex business challenges with simple, intuitive solutions. We value individuals driven by curiosity, innovation, and a continuous hunger to learn and grow. We encourage our team to think outside the box and tackle the impossible using award-winning, patent-pending technology. At Seclore, we take on industry giants with a fearless spirit of innovation and risk-taking. What sets us apart is our unwavering commitment to meritocracy and equal opportunity. Recognized as a "Great Place to Work" in India for five consecutive years. Recently awarded "Great Place to Work" status in the USA. Learn more: www.seclore.com Seclore is a global leader in data-centric security, safeguarding sensitive information for Fortune 100 companies. From nuclear submarine designs to breakthrough pharmaceutical formulations, we ensure that critical digital assets remain protected at all times. How We Do It Our patent-granted, award-winning technology empowers organizations to maintain control over their data, even after it has been shared within or outside the enterprise. We continuously push the boundaries of technological innovation to stay ahead of evolving security threats. 5Bn+ Documents Protected | 2000+ Global Customers | 30+ Countries Role: Solution Consultant Location: Mumbai Experience: 5 8 years This role is ideal for professionals with a background in Application Support, strong customer engagement skills, and the ability to operate in an agile, innovation-driven environment. Seclore fosters a culture of continuous learning, where new ideas and solutions are always encouraged. Key Responsibilities Customer Engagement & Solution Implementation Directly engage with US-based customers and OEM partners to address information security challenges through tailored solutions. Lead discovery sessions with IT and business users to identify objectives and technical requirements. Design customized solutions aligned with Seclore s product capabilities and client needs. Facilitate product demonstrations, presentations, and documentation to drive adoption and understanding. Project & Stakeholder Management Ensure steady growth in product awareness, adoption, and usage across customer organizations. Develop documentation such as business cases, usage scenarios, solution blueprints, FAQs, and meeting notes. Collaborate with Customer Success Teams to ensure seamless deployment, including UAT sign-off, production go-live, and initial rollout. Provide ongoing client training and support to drive solution adoption. Technical Consulting & Business Strategy Work closely with internal teams to provide customer feedback and contribute to product development. Identify upselling opportunities by aligning Seclore s solutions with customer business needs. Set and manage customer expectations, proactively resolving challenges and escalating issues when necessary. Travel as required to provide on-site consulting and training. Required Skills & Qualifications Technical & Business Expertise Educational Background: A technical degree (Engineering, MCA) or a business degree (MBA, BBA) from a reputed institute. MBA in IT is mandatory. Industry Experience: 5 8 years in the Software/Consulting industry with expertise in IT solutions. Technical Proficiency: Familiarity with systems implementation, business process analysis, and security frameworks. Soft Skills & Abilities Ability to manage multiple projects with strong planning and organizational skills. Excellent verbal, written, and presentation skills for communicating complex technical concepts. Strong consulting skills, including team facilitation, business case development, and process mapping. Ability to work independently, set priorities, and manage client expectations effectively. Willingness to travel and provide on-site consulting services when required. Personal Attributes Analytical mindset: Capable of evaluating multiple solutions and making data-driven decisions. Problem-solving approach: A can-do attitude with the ability to navigate constraints and propose innovative solutions. Customer-Centric Approach: Level-headedness and relationship-building skills to manage challenging situations while maintaining a positive rapport with clients and partners. Work on cutting-edge data security technology. Engage with global enterprises and industry leaders. Collaborate in an entrepreneurial-driven culture that values innovation. Solve real-world security challenges with a dynamic and passionate team. Qualification : A technical degree (Engineering, MCA) or business degree (MBA, BBA) from a reputed institute with 58 years of experience in the Software/Consulting industry.
Director- Information Technology Infrastructure
Seclore
Role: Director IT Infrastructure Location: Mumbai Experience: 12 15 years The Director of IT Infrastructure will lead global IT infrastructure operations, ensuring scalability, security, and efficiency. This role requires a visionary leader who can streamline processes, drive technological advancements, and build a world-class IT infrastructure. Key Responsibilities Strategic Leadership Develop and implement IT infrastructure and security strategies aligned with business goals. Lead technology evaluations and adopt innovative solutions to enhance global service delivery. Infrastructure Management Oversee the design, deployment, and maintenance of: Virtual Desktop Infrastructure (VDI) Networking (LAN/WAN, Wi-Fi, VLAN, etc.) Enterprise cloud applications (Azure AD, O365, etc.) Security infrastructure (antivirus, firewalls, VPNs) Ensure disaster recovery and business continuity plans are robust and tested regularly. Optimize IT software and hardware assets throughout their lifecycle. Process & Documentation Establish, document, and standardize processes for IT infrastructure operations. Maintain comprehensive infrastructure documentation for consistency and knowledge sharing. Drive continuous process improvements to align with industry best practices. Global IT Asset Management Implement efficient asset management strategies for multi-geography tracking. Maintain an accurate IT asset inventory to ensure visibility, control, and compliance. Align asset management practices with HR and business needs. Team Leadership & Development Build and lead a high-performing IT Infrastructure & INFOSEC team. Mentor and support the career growth of team members. Foster a culture of collaboration, accountability, and continuous learning. Operational Excellence Develop and enforce infrastructure policies, procedures, and standards. Monitor key performance indicators (KPIs) and ensure SLA compliance. Security & Compliance Collaborate with Compliance teams to meet security standards (ISO 27001, SOC2, NIST). Identify and mitigate IT security vulnerabilities while ensuring regulatory compliance. Manage audits and implement security recommendations. Budget & Stakeholder Management Plan and manage the IT infrastructure budget, ensuring cost-effective solutions. Engage with internal stakeholders globally to address IT infrastructure needs. Required Skills & Qualifications Technical & Business Expertise Education: Bachelor s/Master s in Information Technology, Computer Science, or related field. Experience: 12+ years in IT infrastructure roles, with 5+ years in leadership. Strong expertise in systems administration, network management, and cloud solutions. Proven ability to manage large-scale IT projects across global locations. Experience working in multi-geography enterprise environments. Preferred Certifications: ITIL, PMP, or any relevant IT infrastructure/security certifications. Soft Skills & Abilities Leadership & Strategic Thinking Ability to drive large-scale IT transformations. Problem-Solving Strong analytical skills to resolve complex challenges. Stakeholder Management Excellent communication and collaboration skills. Risk & Escalation Handling Proactive in mitigating security and operational risks. Work on cutting-edge data security solutions. Engage with global enterprises and industry leaders. Innovate in an entrepreneurial, high-growth culture. Lead a high-impact IT Infrastructure team, shaping the future of cybersecurity. Qualification : Bachelors or masters degree in Information Technology, Computer Science, or a related field.
Team Leader - Business Development (BFSI Sales)
Orient Technologies
Company Description Orient Technologies Pvt. Ltd. is a leading IT solutions provider with over 30 years of service excellence in the Indian IT industry. We offer a comprehensive range of solutions, including Data Center, Cloud, End-User Computing, Tech Support, Data Warehousing, Business Analytics, Robotic Process Automation (RPA), and Mobility. With a diverse client base across various industries, Orient is committed to delivering innovative, high-quality services that drive business transformation. Job Description: Team Leader Business Development (BFSI Sector) We are seeking an experienced and driven team leader to head our business development team in the BFSI (Banking, Financial Services, and Insurance) sector. The ideal candidate will have over 15 years of experience in BFSI sales, with a proven track record of driving business growth and achieving revenue targets. This role involves leading a team of sales professionals, formulating sales strategies, and building strong relationships with key stakeholders in the BFSI industry. Key Responsibilities Lead, manage, and motivate a team of sales executives to meet and exceed revenue targets. Develop and implement effective sales strategies to drive business growth in the BFSI sector. Identify and pursue new business opportunities while establishing strong relationships with key decision-makers in the BFSI industry. Provide continuous guidance, training, and support to team members to help them achieve their individual and team goals. Analyze market trends and monitor competitor activities to refine sales strategies and stay competitive. Ensure the team adheres to company policies, processes, and standards of excellence. Prepare and present regular sales performance reports to senior management. Requirements Minimum of 15 years of experience in BFSI sales, with a proven track record of meeting and exceeding sales targets. Experience leading and managing a team of sales professionals. Strong understanding of the BFSI sector, including market dynamics, industry trends, and regulatory requirements. Excellent communication, negotiation, and interpersonal skills. Strong analytical and problem-solving capabilities. Proven ability to work under pressure and meet deadlines in a dynamic business environment. Demonstrated success in developing and implementing effective sales strategies. Bachelor's degree in Business Administration or a related field. Experience in IT solutions sales, specifically in the BFSI sector, is highly preferred. Orient Technologies Pvt. Ltd. offers an exciting work environment, competitive salary packages, and significant growth opportunities. If you are a results-oriented professional looking to advance your career in a leading IT solutions company, we would love to hear from you. Qualification : Bachelor's degree in Business Administration or a related field.
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