Business Reviews Jobs in Bengaluru
1242 Jobs Found
Director Customer Success & Support
Secpod Technologies
Director Customer Success & Support Location: Bangalore | Employment Type: Full-Time | Experience: 15+ Years About SecPod SecPod is a leading cybersecurity technology company dedicated to preventing cyberattacks through proactive security. Our core offering, the Saner Platform, helps organizations establish a strong security posture through preventive, automated, and intelligent cybersecurity solutions. Role Summary The Director of Customer Success & Support will own the post-sales customer journey, including onboarding, technical adoption, value realization, and retention. This role requires a technically strong leader with deep experience in cybersecurity or enterprise security SaaS products to lead CSMs, Onboarding Specialists, and Support Engineers. Key Responsibilities Customer Onboarding & Time-to-Value Lead onboarding programs for both Cloud/SaaS and On-Prem deployments. Standardize deployment and configuration procedures for rapid time-to-value. Collaborate with Product and Engineering to enhance the user onboarding experience. Technical Support & Escalation Management Lead Saner Platform Support operations and own critical KPIs: FRT, MTTR, CSAT, and backlog. Oversee Root-Cause Analysis (RCA) and Corrective/Preventive Actions (CAPA). Manage 24x7 support coverage and track feature requests and bugs with Product Management. Customer Success & Value Realization Own customer retention, renewal, and expansion outcomes. Develop success playbooks and adoption frameworks aligned with client security objectives. Conduct Executive Business Reviews (EBRs) and implement proactive churn recovery strategies. Team Leadership Scale and mentor a high-performance organization focused on customer empathy and accountability. Drive continuous upskilling in cybersecurity and SecPod product architecture. Required Experience & Skills Experience: 15+ years in Customer Success or Technical Support for cybersecurity/enterprise SaaS. Technical Proficiency: Strong knowledge of IT infrastructure, endpoint security, and Linux/Unix/Windows/Mac systems. Systems Knowledge: Experience with Zendesk, HubSpot, and Salesforce. Bonus Skills: Scripting (PowerShell/Python) and cybersecurity certifications. Education: BE / MCA or equivalent technical degree. Qualification : BE / MCA or equivalent technical degree
Revenue Operations Analyst
Falconx
Revenue Operations Analyst Location: Bangalore About Us FalconX is transforming institutional access to the digital asset markets by bridging the gap between traditional finance and the world of crypto. As a leader in the industry, we address the most pressing challenges in the market, offering innovative solutions that support trading strategies, liquidity, and structures akin to conventional financial markets. At FalconX, we empower our clients with seamless navigation through the evolving crypto landscape, from inception to scale. Role Overview We re looking for a dynamic Revenue Operations Analyst to join our growing team and help elevate the Revenue Operations (RevOps) function at FalconX. In the past year, our RevOps capabilities have matured significantly, with solidified processes in reporting, operational support, and actionable business insights. We re now at a pivotal moment where we need to scale these efforts further to provide strategic insights, improve operational efficiency, and support cross-functional projects. As a key member of the team, your role will focus on managing core revenue operations tasks while also driving value-added projects that impact the business. You ll be a crucial enabler, supporting both the foundational work in RevOps and the new, high-impact initiatives the business requires. Additionally, you ll play an important role in managing inbound lead qualifications, ensuring seamless handoff to the Sales team. Key Responsibilities Data-Driven Insights & Reporting: Leverage your analytical skills to support and manage critical reports and insights for the business, including: QBR decks and quarterly reviews Board material and leadership presentations Ad-hoc reporting for various stakeholders Core Operational Support: Collaborate with cross-functional teams to maintain and deliver essential operational support for the Revenue function. Key tasks include: Account split and territory management Validating account coverage and tiering Ensuring accurate parent-child mapping and reporting regions Pipeline management and data validation Lead Qualification & Inbound Lead Management: Manage inbound leads from web inquiries, qualify them based on defined criteria, and facilitate the smooth handoff to the Sales team. This involves: Contacting leads to assess their potential Coordinating with Sales for follow-up and feedback Tracking lead conversion metrics and identifying opportunities for process improvement Collaboration & Performance Tracking: Work closely with the Sales team to ensure lead response and qualification processes are streamlined. Track and report on key performance indicators (KPIs) such as: Call volume and outcomes Lead conversion rates CRM system usage and data accuracy Qualifications Bachelor s degree (or equivalent experience) 1-3 years of experience, ideally in a Revenue Operations, Sales Operations, or related role Strong analytical skills, with the ability to extract insights and drive business decisions from data High attention to detail and data accuracy Experience with CRM tools (e.g., Salesforce, HubSpot), BI tools, and basic coding skills (for manipulating data in BI tools) Proficiency in Google Sheets, Excel, or similar tools for data management Excellent written and verbal communication skills Preferred Qualifications Experience in the cryptocurrency or blockchain industry Familiarity with financial services or brokerage operations Ability to generate strategic insights on how financial services firms can expand their offerings and improve client servicing The opportunity to be part of a cutting-edge company at the intersection of finance and technology A collaborative, fast-paced environment with the chance to make an immediate impact Professional growth and development in a rapidly evolving industry Competitive salary and benefits package Qualification : Bachelors degree (or equivalent experience)
Sales Hrbp
Ninjacart
Sales HR Business Partner (HRBP) Location: Bengaluru Work Type: Full-Time Ninjacart Pioneer. Challenge Yourself. Create Better Lives. At Ninjacart, we re building India s largest and most trusted agritech ecosystem revolutionizing how food and agri supply chains operate. Through technology, innovation, and collaboration, we empower farmers, traders, and retailers to grow sustainably while improving the lives of millions across the agri value chain. From Ninjacart for retailers to Ninja Mandi, Ninja Global, Ninja Kirana, and Ninja Kisaan, our platforms serve the unique needs of every agri stakeholder. Backed by global investors such as Accel, Tiger Global, Flipkart, Walmart, Qualcomm Ventures, and Nandan Nilekani, we are on a mission to build the most inclusive, efficient, and trusted AgriTrade Network in the world. About the Role As a Sales HR Business Partner (HRBP), you ll work closely with our dynamic sales teams to align people strategy with business goals. You will drive engagement, strengthen culture, support capability building, and ensure smooth HR operations acting as a trusted advisor to both leaders and employees. Key Responsibilities Partner with the Sales leadership team to design and execute HR strategies that enhance business performance. Foster a positive, engaging, and high-performance culture by implementing employee engagement initiatives. Communicate and ensure adherence to HR policies, procedures, and compliance requirements. Maintain and update accurate employee records and support payroll and HR operations. Identify training needs and coordinate relevant learning and development programs. Track and analyze HR metrics such as attrition, engagement, and performance trends to inform business decisions. Support performance management, talent reviews, and career development discussions. Serve as a bridge between employees and management, driving transparency, trust, and alignment with organizational goals. Bachelor s degree in Human Resources, Business Administration, or a related field (Master s degree or HR certification is a plus). 1 3 years of experience as an HR Business Partner, preferably supporting sales or field teams. Strong understanding of HR processes, employee engagement, and talent development. Excellent interpersonal, communication, and relationship-building skills across all organizational levels. A proactive, adaptable, and collaborative mindset someone who thrives in a fast-paced, evolving environment. At Ninjacart, you ll find purpose in every project and passion in every team. You ll be part of a company that values innovation, impact, and inclusion where every Ninja contributes to creating better lives across India s agri landscape. Become a Ninja. Transform the AgriFuture. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field
Enterprise Customer Success Manager
Postman
Enterprise Customer Success Manager Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, empowering over 40 million developers and 500,000 organizations including 98% of the Fortune 500 to build, test, and manage APIs efficiently. Headquartered in San Francisco, with offices in Boston, New York, and Bengaluru (where Postman was founded), we re backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. We re building an API-first world, simplifying every step of the API lifecycle through innovation, collaboration, and user empowerment. The Opportunity As an Enterprise Customer Success Manager (CSM), you will act as a strategic advisor to a portfolio of large enterprise customers, driving value realization, adoption, and growth. You ll own the post-sales relationship end-to-end from onboarding to expansion working cross-functionally with Sales, Product, and Engineering teams to ensure a best-in-class customer experience. This is a high-impact role where you ll help customers achieve business outcomes through Postman s platform while contributing directly to company success metrics. Key Responsibilities Customer Success Planning: Develop tailored success plans aligned with each customer s goals and API strategy. Onboarding & Enablement: Lead smooth onboarding, technical setup, and product adoption journeys. Consultative Partnership: Advise customers on best practices for API management, integrations, and collaboration using Postman. Impact Reviews: Conduct business reviews showcasing ROI, usage insights, and growth opportunities. Stakeholder Engagement: Build trusted relationships across customer organizations from developers to the C-suite. Customer Advocacy: Capture success stories and case studies to highlight customer value and drive advocacy. Revenue Influence: Identify and drive expansion opportunities to contribute to Net and Gross Retention goals. Feedback & Insights: Provide actionable customer feedback to shape Postman s product roadmap and strategy. Success Metrics Gross Retention Rate (GRR) Net Retention Rate (NRR) License Occupation (LO%) and Weekly Collaborating Users (WCU) Monthly Active Users (MAU) Expansion and upsell impact About You 8+ years in enterprise customer success, account management, or consulting preferably in SaaS or developer tools. Strong technical foundation (Bachelor s in Computer Science, Engineering, or related field). Proven success managing executive relationships and driving customer outcomes. Deep understanding of the API lifecycle, developer ecosystems, and DevOps principles. Experience with Postman, Atlassian, GitHub, or AWS tools preferred. Skilled in Gainsight, Salesforce, Gong, and related success tools. Excellent communicator able to translate technical value to business outcomes. Strategic, analytical, and proactive problem-solver who thrives in fast-paced environments. Why Join Postman At Postman, we believe in creating a culture of curiosity, inclusion, and continuous learning. Along with competitive pay and flexible schedules, we offer: Comprehensive medical coverage Flexible PTO and wellness reimbursement Monthly lunch stipend and wellness programs Hybrid work model (3 days a week in-office) Team-building events and a donation-matching program We re building a long-term, inclusive company where everyone can thrive and do their best work. Our Values Curiosity: We explore and innovate fearlessly. Transparency: We communicate openly about wins and challenges alike. Focus: We set clear goals that ladder up to a bold vision. Inclusion: Every voice matters in building what comes next. Excellence: We re dedicated to delivering the best together. Qualification : Bachelors in Computer Science, Engineering, or related field
Software Development Manager
Kaleidofin Private Limited
Software Development Manager Experience: 8+ Years Location: Bangalore Company: Kaleidofin About Us Kaleidofin is a mission-driven fintech platform committed to delivering financial solutions for underserved communities. Our proprietary ki credit platform combines advanced credit health analytics, middleware integration, risk dashboards, and debt capital structuring empowering financial institutions to serve low-income customers, informal sector businesses, and MSMEs more effectively. Operating across India, Bangladesh, and Kenya, we ve already impacted over 6 million customers, enabling over $3 billion in debt capital for underserved communities. Backed by global investors including the Gates Foundation, Omidyar Network, and Blume Ventures, Kaleidofin is recognized as a leader in inclusive finance. Featured on Forbes Asia's "100 to Watch" Winner of RBI s Swanari TechSprint 2023 Winner of G20 TechSprint 2024 by BIS Certified as a Great Place to Work Role Overview As a Software Development Manager, you will play a key leadership role in shaping the technical roadmap and executing high-impact fintech products. You ll lead a team of engineers to build scalable, secure, and robust systems. This is a hands-on leadership role requiring active involvement in design, architecture, and code-level decisions. What You ll Do Own the product s engineering roadmap, architecture, scalability, and code quality. Guide system design decisions and lead architecture/code reviews. Collaborate closely with Product and Business teams to align on product strategy and feature development. Provide hands-on technical leadership especially in solving complex problems in fintech and lending domains. Mentor and develop engineering talent; foster a culture of ownership, innovation, and quality. Champion engineering best practices including test automation, CI/CD, and DevOps. Lead the adoption of data-driven practices including Big Data, PySpark, and data pipeline architectures. Balance short-term deliverables with long-term technical sustainability and scalability. Support team growth through career development, learning plans, and succession planning. 8+ years of software development experience, with 1 2+ years in people/team management roles. Strong fundamentals in computer science, system design, and problem-solving. Bachelor's or Master's degree in CS or related field from a top engineering institution (IITs, NITs, etc.). Proven experience building distributed, scalable, and secure systems. Strong hands-on experience with Python, Java, Spring Boot, and microservice architectures. Proficient in SQL/NoSQL, Kafka, CI/CD pipelines, and DevOps tools (Docker, Kubernetes, Jenkins, etc.). Familiarity with AI/ML model integration and credit scoring systems is a strong plus. Experience with data engineering: Big Data, Spark, Airflow, AWS stack (S3, Glue, Athena), etc. Knowledge of front-end and mobile (Android) development is a plus. Experience working in fintech, lending tech, or high-growth startup environments preferred. Excellent leadership, communication, and cross-functional collaboration skills. Be part of a high-impact team driving financial inclusion at scale. Work on cutting-edge technology in fintech and data infrastructure. Grow with a company that s winning global recognition and delivering real-world impact. Contribute to a people-first culture that values learning, innovation, and work-life balance. Qualification : Bachelor's or Master's degree in CS or related field from a top engineering institution
Data Science Manager
Themathcompany
Job Title: Data Science Manager Location: Bengaluru, Karnataka, India Department: Data Science Experience: 6 to 8 years About the Role We are seeking a highly analytical and detail-oriented Data Science Manager with deep expertise in Marketing Mix Modeling (MMM) to join our Data Science team. You will lead the development, implementation, and interpretation of MMMs to quantify the impact of marketing channels on business outcomes. Collaborating closely with marketing, finance, and strategy teams, you will guide media investments, enhance ROI, and drive data-driven decision-making. Key Responsibilities Collaborate with Engagement Managers, Account Delivery Managers, and client stakeholders to gather business requirements and define project scope. Develop and execute detailed project plans aligned with objectives. Design data science solutions tailored to client goals. Assign tasks to delivery team members based on their skills and monitor progress. Lead project execution, tracking milestones, ensuring timely and quality delivery. Monitor delivery quality and scorecard metrics; develop action plans for improvement. Lead scrum meetings, client stand-ups, and weekly business reviews. Enforce best practices for quality assurance including peer reviews, coding standards, and documentation. Provide both technical and business guidance to the delivery team. Mentor and coach team members to build a high-performance culture. Foster an environment of trust and encourage innovation. Review and approve team deliverables before client submission. Required Skills Technical Skills Advanced knowledge of probability, statistics, and practical machine learning, including awareness of pitfalls and mitigation approaches. Intermediate proficiency in Python and SQL. Intermediate knowledge of project management methodologies and tools. Competency in MS Office (Excel, PowerPoint, Word). Non-Technical Skills Strong business acumen with the ability to assess financial impact of decisions on delivery and client solutions. Skilled in storytelling and presenting data-driven insights to mid-management clients. Ability to balance pragmatic solutions with time and business impact considerations. Excellent interpersonal skills, including conflict resolution, empathy, communication, listening, and negotiation. Demonstrated leadership and mentorship abilities. Self-driven with strong ownership and accountability. Educational Qualifications Undergraduate degree in Engineering, Statistics, Mathematics, Computer Science, or related technical fields. Candidates with non-technical degrees should demonstrate relevant experience and technical aptitude. Qualification : Undergraduate degree in Engineering, Statistics, Mathematics, Computer Science, or related technical fields.
Java Springboot Developer
Infosys
Job Title: Java Spring Boot Developer Location: Bengaluru, India Experience: 5 15 Years Service Line: EdgeVerve Products and Platforms Unit Educational Qualification: Bachelor of Engineering Role Overview: We are seeking an experienced Java Spring Boot Developer to join our EdgeVerve team. In this role, you will be responsible for designing, developing, and maintaining high-performance, scalable applications that support our enterprise product platforms. You ll work closely with clients and internal stakeholders to ensure robust, quality-driven software delivery. Key Responsibilities: Act as a key interface between the client and the development team to ensure quality assurance, issue resolution, and high customer satisfaction. Analyze business requirements, participate in design reviews, validate system architecture, and contribute to project estimations. Lead the development of optimized, high-quality code by guiding and mentoring your team. Conduct code reviews, unit test plan reviews, and technical risk assessments. Contribute to ongoing knowledge management and ensure adherence to organizational development standards and processes. Play a central role in the delivery of digital transformation solutions that meet evolving business needs. Additional Responsibilities: Work across multiple technologies with foundational knowledge of architecture and design principles. Apply software quality assurance best practices and SOLID design principles. Contribute to agile development practices and support project lifecycle activities across both development and maintenance. Participate in effort estimation, quality control processes, and implementation of testing tools. Demonstrate strong analytical thinking, communication skills, and domain awareness. Stay updated with emerging technologies and trends. Technical Skills: Primary: Java (Core, Advanced) Spring Boot Secondary / Desirable: Angular Apache NiFi Microservices architecture RESTful APIs Understanding of DevOps tools and CI/CD practices What We re Looking For: Strong problem-solving, debugging, and analytical skills Ability to work in a dynamic team environment and manage multiple priorities Passion for continuous learning and innovation Solid understanding of modern software engineering best practices Qualification : Bachelor of Engineering
Customer Success Executive (e-commerce Insights)
Shopalyst Technologies
Job Title: Customer Success Executive E-commerce Insights (SaaS | Bangalore) Location: Bangalore, India Experience: 2 5 Years Industry: E-commerce | SaaS | Data Analytics | Customer Success About the Role As part of our Bangalore-based customer success team, you ll work with leading global brands and partners, ensuring seamless service delivery and helping clients unlock the full potential of their e-commerce data. Key Responsibilities Client Ownership & Engagement: Manage a portfolio of global e-commerce clients, acting as the single point of contact for project execution, performance tracking, and customer satisfaction. Cross-functional Coordination: Collaborate with internal teams across product, operations, analytics, and sales to ensure project feasibility, on-time delivery, and client success. Data Analysis & Reporting: Use brand data to track performance metrics, identify business opportunities, and provide actionable insights through regular reporting and dashboards. Insight-Driven Strategy: Translate e-commerce data into strategic recommendations that drive measurable client value and product adoption. Presentation & Communication: Create compelling reports, visualizations, and client presentations for business reviews and stakeholder discussions. Issue Resolution & Project Management: Address client concerns, manage scope adherence, resolve conflicts, and oversee both BAU and ad-hoc project requests. Mentorship: Support and guide junior team members, fostering skill development and team collaboration. Key Requirements 2 5 years of experience in a customer-facing role within a SaaS or E-commerce organization. Strong understanding of e-commerce operations and analytics. Exceptional presentation and communication skills, both written and verbal. Proven ability to manage KPIs, performance reports, and customer success metrics. Experience in data interpretation, storytelling, and visualization tools (e.g., Power BI, Tableau, Excel). Ability to convert complex data into business recommendations and meaningful conversations. Highly organized, detail-oriented, and customer-focused mindset. Strong ethics, proactive approach, and a team player attitude. At Shopalyst, we re building a global, inclusive workplace that empowers individuals from all backgrounds. We believe diversity fuels innovation and growth. If you re ready to make an impact, even if you don t meet every qualification listed, we encourage you to apply.
Director -customer Support
Maxval Group
Director Customer Support Location: Bangalore, India About MaxVal Since 2004, MaxVal has been a pioneer in IP services, focusing on efficiency, cost-effectiveness, and continuous improvement through metrics-driven processes. We were early adopters of tech-enabled IP solutions and now serve over 600 clients worldwide. With a team of 725+ IP and technology experts, MaxVal continuously innovates to deliver outstanding customer and employee success. Job Summary We are seeking a dynamic and experienced Director/Senior Director of Customer Support to lead our dedicated support team. This role is critical in driving exceptional customer experiences post-production, managing issue resolution, system performance, escalations, and customer satisfaction. You will also develop and implement proactive customer engagement strategies to nurture long-term, trusted relationships with key clients. Key Responsibilities Leadership and Team Management Lead, mentor, and develop a high-performing customer support team. Establish and refine support processes and best practices. Ensure achievement of performance metrics and SLAs. Collaborate with leadership to align customer support strategies with business goals. Foster a culture of innovation and continuous improvement by evaluating new tools and methodologies. Customer Support Operations Oversee timely resolution of customer issues and service requests. Act as the escalation point for complex and critical issues. Manage escalated tickets and ensure professional handling of client concerns. Implement Root Cause Analysis (RCA) to prevent recurring problems. Maintain high customer satisfaction through prompt and effective support. Customer Engagement Conduct regular customer meetings to monitor system health and gather feedback. Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) with clients. Identify potential risks and improvement opportunities proactively. Build and sustain strong relationships with key stakeholders. Operational Excellence Define and monitor KPIs to measure support team performance. Continuously optimize support workflows and processes. Partner with Product, Sales, and Implementation teams for seamless customer journeys. Manage post-production support transitions efficiently. Implement and maintain support and development tools (e.g., JIRA, automation tools). Ensure compliance with data security standards and internal policies. Strategic Planning Develop and execute long-term strategies for customer support aligned with MaxVal s vision. Stay informed on industry trends and best practices to enhance support capabilities. Provide actionable insights to senior management based on customer feedback and support metrics. Requirements Bachelor s degree in Computer Science, IT, or related field; advanced degree preferred. Minimum 10 years of experience in customer support or related fields in technology companies. At least 5 years in leadership roles managing customer support teams. Proven experience supporting software products and technology services; Salesforce experience is a plus. Strong understanding of Intellectual Property management solutions preferred. Exceptional leadership, communication, and interpersonal skills. Ability to manage multiple priorities in fast-paced environments. Strong analytical and problem-solving skills. Customer-centric mindset dedicated to delivering excellent service. Qualification : Bachelors degree in Computer Science, IT, or related field; advanced degree preferred.
Data Science Manager
Mathco (themathcompany)
Job Title: Data Science Manager Location: Bengaluru, Karnataka, India Department: Data Science Experience: 6 8 Years Employment Type: Full-Time About CloudSEK CloudSEK is one of India s most trusted cybersecurity product companies, building world-class AI-driven platforms to detect and resolve digital threats in real-time. Our suite of products XVigil, BeVigil, and SVigil serve Fortune 500s and government bodies across the globe. Headquartered in Singapore and expanding rapidly across Asia, India, and the Americas, CloudSEK s mission is to create a safer digital ecosystem through contextual threat intelligence and proactive security. Role Overview: Data Science Manager (Marketing Mix Modeling) We are looking for a highly analytical Data Science Manager with specialized experience in Marketing Mix Modeling (MMM) to lead data-driven strategic initiatives. You will be responsible for delivering predictive models that evaluate the impact of marketing investments and optimizing ROI. The role involves direct engagement with cross-functional teams, including marketing, finance, and strategy, to influence key business decisions. Key Responsibilities Project Management & Delivery: Collaborate with Engagement Managers, Account Delivery Managers, and client stakeholders to define and refine business requirements. Develop detailed project plans that align with business goals and delivery timelines. Lead end-to-end execution of MMM projects, monitoring milestones, scope, and quality. Host internal scrum meetings and external Weekly Business Reviews (WBRs) with clients. Ensure all deliverables codes, dashboards, presentations meet quality standards and timelines. Report on delivery scorecard metrics and implement corrective action plans to improve performance. Data Science & Modeling: Design and develop Marketing Mix Models (MMM) to assess the effectiveness of marketing channels. Apply advanced techniques in predictive modeling, machine learning, and linear regression. Interpret model outputs to guide media planning, budget allocation, and strategic forecasting. Stay up-to-date with evolving methodologies and tools in data science and ML. Team Leadership & Coaching: Assign tasks based on team members strengths and monitor performance. Provide both business and technical mentorship, guiding team members through challenges. Build a high-performance, collaborative, and innovative delivery environment. Encourage experimentation and ownership within the team. Required Skills & Qualifications Technical Skills (Must-Have): Expertise in Marketing Mix Modeling (MMM) and predictive analytics. Advanced proficiency in machine learning, statistics, and data interpretation. Working knowledge of Python and SQL for data manipulation and model development. Intermediate experience with project management tools and methodologies (Agile/Scrum). Familiarity with MS Excel, PowerPoint, and data visualization tools. Soft Skills: Strong business acumen with the ability to translate insights into financial and strategic impact. Excellent communication skills for interacting with mid-level to senior stakeholders. Strong leadership and interpersonal skills: coaching, conflict resolution, and negotiation. Ability to balance perfection and pragmatism when delivering real-world solutions. Preferred Educational Background: Bachelor s degree in Engineering, Statistics, Mathematics, Computer Science, or a related technical field. Candidates with non-technical degrees must demonstrate strong technical aptitude through prior work experience. Impactful Work: Build models that influence multi-million-dollar marketing decisions. Collaborative Culture: Work alongside a high-energy, motivated, and diverse team. Growth Opportunities: Drive meaningful outcomes with room to experiment and lead. Work-Life Balance: Enjoy flexible working hours, a relaxed work environment, and plenty of snacks! Location: Work out of our energetic and innovation-driven Bengaluru office.
Senior Manager - Business Finance
Swiggy Careers
Senior Manager Business Finance (B2B Distribution) Location: Bangalore, Karnataka Work Mode: Full-time, In-office Experience: 4 7 Years About Swiggy Swiggy is India s leading on-demand convenience platform, delivering everything from food and groceries to daily essentials with a tech-first approach and logistics at scale. Operating in 500+ cities with a network of over 2 lakh delivery partners, Swiggy s ecosystem is built on cutting-edge ML technologies, robust analytics, and continuous innovation enabling seamless and reliable experiences for millions of users every day. About Our B2B Business Swiggy has acquired Lynk, a leading tech-driven distributor in the B2B FMCG space. Operating across major metros Chennai, Hyderabad, Mumbai, Ahmedabad, Bangalore, Delhi, and Kolkata Lynk is on a mission to redefine urban goods distribution using data-driven strategies and operational excellence. Role Overview We are looking for a highly motivated and strategic Senior Manager Business Finance to support the finance operations of our fast-scaling B2B distribution business. You will work directly with category, operations, and leadership teams to drive planning, budgeting, forecasting, financial analysis, cost optimization, and performance reporting. Key Responsibilities Lead financial planning activities, including annual budgeting, quarterly forecasts, and long-term strategic plans for the B2B vertical. Partner with category and sales teams to structure commercial proposals and optimize margin profiles. Drive target setting and performance reviews with business teams; conduct gap analysis and recommend course-correction strategies. Own and improve operational and financial MIS; ensure robust and timely reporting across key metrics. Work closely with operations to identify cost inefficiencies, drive savings initiatives, and enable sustainable unit economics. Support pricing and negotiation strategy using financial modeling and profitability frameworks. Automate reporting systems and dashboards using BI tools; leverage SQL for data extraction and transformation. Prepare financial insights and materials for leadership reviews, including variance analysis and strategic business cases. Desired Skills & Qualifications 4 7 years of post-qualification experience in business finance, FP&A, or strategic finance roles in high-growth environments. CA or MBA in Finance/Strategy from a reputed institution preferred. Strong business acumen and experience supporting B2B or distribution operations is a plus. Proficiency in data analysis tools and platforms; knowledge of SQL and BI dashboards preferred. Excellent interpersonal and communication skills with a track record of cross-functional influence. Self-starter mindset with a passion for continuous improvement and ownership. This is a high-impact role in one of Swiggy s most ambitious business verticals. You will work at the intersection of finance, strategy, and operations, enabling the next phase of growth for Swiggy s B2B ambitions. Equal Opportunity Employer Swiggy is an equal opportunity employer. We are committed to creating an inclusive environment for all employees regardless of race, religion, gender, sexual orientation, disability status, or any other characteristic protected by law. Qualification : CA or MBA in Finance/Strategy from a reputed institution preferred.
Business Analyst Associate
Deloitte
Job Title: Business Analyst Associate Location: Bengaluru Experience Required: 8+ years Education: BE/B.Tech/MBA Domain Knowledge: BFSI (Banking, Financial Services, and Insurance) Certifications: Certification in Business Analysis (e.g., CBAP, PMI-PBA) Notice Period: Less than 60 days Job Overview: As a Business Analyst Associate, you will support the analysis and design phases of projects by collaborating with business stakeholders to understand their needs and translate them into actionable solutions. Your role will focus on the pre-initiation, initiation, and design stages, working closely with business and technical teams. You will help validate solutions, support User Acceptance Testing (UAT), and drive change adoption for CLIENT programs and projects. Key Responsibilities: Requirement Elicitation Engage with stakeholders, including business users, management, and subject matter experts, to gather detailed business requirements. Conduct interviews, workshops, focus groups, surveys, and observations to document stakeholder needs. Utilize various elicitation techniques like brainstorming, document analysis, and prototyping to uncover business requirements. Requirement Analysis Analyze and prioritize business requirements to ensure alignment with business objectives and project goals. Break down high-level business and user requirements into functional and non-functional requirements. Identify gaps, inconsistencies, and conflicts in requirements and collaborate with stakeholders to resolve them. Documentation Create comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories, and Process Flow Diagrams. Maintain clear and concise documentation for ease of understanding and accessibility to all stakeholders. Stakeholder Communication Act as a liaison between business stakeholders and technical teams to ensure effective communication and a shared understanding of requirements. Facilitate meetings, presentations, and workshops to communicate findings, project updates, and recommendations. Solution Design & Implementation Collaborate with development teams to translate business requirements into functional specifications and technical requirements. Participate in designing and implementing solutions that meet business needs and improve operational efficiency. Provide input during design reviews to ensure solutions align with business requirements. Testing and Quality Assurance Develop and execute test plans, test cases, and test scripts to ensure that solutions meet business requirements and are defect-free. Conduct User Acceptance Testing (UAT), gather feedback, and refine solutions accordingly. Document and communicate test results to stakeholders. Data Analysis & Reporting Perform data analysis to support business decisions and provide actionable insights. Create and maintain dashboards, reports, and visualizations to track KPIs and project progress. Project Management Support Manage project timelines, deliverables, and resources to ensure successful project completion. Monitor and report on project progress, including risks, issues, and changes. Coordinate with project managers to ensure alignment with project plans and schedules. Continuous Improvement Identify opportunities for process improvements and recommend solutions to enhance business performance. Promote a culture of continuous improvement and innovation within the team and organization. Stay updated on industry trends and best practices to drive business improvements. Training & Support Provide ongoing support and training to stakeholders on new systems, processes, and tools. Develop training materials and conduct sessions to ensure successful adoption of solutions. Act as a point of contact for post-implementation support and troubleshooting. Industry and Domain Knowledge Stay updated on industry trends, regulatory changes, and best practices related to BFSI. Apply domain knowledge to ensure solutions align with industry standards and regulatory requirements. Domain Expertise Required: You should have experience in the following areas of Banking Operations: Wealth and Private Banking (Retail Banking) Retail lending and investing concepts Mortgage and credit card processes Contact Center Optimization (IVR, browser changes under digital channels) Branch optimization Payments International Payment Systems and Open-Banking API-driven payments End-to-End payment lifecycle experience Corporate payments, cash management, real-time/immediate payments ISO 20022 migration experience Investment and Commercial Banking (CMB) Corporate and cash management core products and services Trade operations, market liquidity, and capital flow Knowledge of regulatory issues and Automated Data Flow projects (e.g., RBI automated reporting systems) Skills & Qualifications: Educational Background: Master s degree in Business Administration or related field. Certifications: CBAP, PMI-PBA, or other relevant business analysis certifications. Technical Knowledge: Strong understanding of the Software Development Life Cycle (SDLC) and technical project management. Data Analysis Tools: Experience with tools like Excel, SQL, or Tableau for data analysis and visualization. Project Management Methodologies: Familiarity with Agile or Waterfall methodologies. Domain Expertise: Experience in Banking and Financial Services (BFSI), particularly in leading or participating in end-to-end digital transformation programs in Agile environments. Additional Expertise for Specific Projects: For Market Business Analysis (BA), the focus will be on analyzing business challenges and identifying requirements for digitization, especially in Agile environments (CSM certified, SAFe methodology). You will manage backlogs, engage stakeholders, and support market adoption efforts. For Digital Business Analysis (BA), you will collaborate with technology teams to ensure the solutions meet business needs. You'll work w...
Associate Manager - Customer Success
Intugine Technologies
About Intugine: Ever wondered how the physical goods we consume every day from your favorite dairy products and snacks to the latest electronics make their way to your doorstep on time and in perfect condition? The journey of these products is complex, spanning from sourcing, manufacturing, and storage, to being transported across an intricate global supply chain. Global brands often face challenges such as lack of visibility over their raw materials, delays in production, and tracking shipments across different transportation modes and geographies. At Intugine Technologies, we provide a best-in-class visibility platform that helps brands gain complete transparency over their supply chains, covering all transport modalities air, land, sea, and rail. Our solutions have helped eliminate operational inefficiencies, reduce logistics costs, and improve key metrics like OTIF (On-Time In-Full), order-to-delivery turnaround time, as well as minimize dwell time and detention costs. Intugine is also a proud partner of India's National Logistics Policy, integrating with systems like FASTag, Port Community System, and Freight Operations Information System to provide even deeper insights. With over 75 global enterprise customers, including GE Healthcare, Flipkart, Titan, Diageo, Ultratech Cement, and Bridgestone, Intugine is at the forefront of transforming global supply chains. About the Role: Associate Manager - Customer Success The Associate Manager - Customer Success will play a vital role in the growth and operations of the business. This individual will take on a high level of responsibility, directly interacting with customers and service providers. As part of their role, they will manage and oversee the successful implementation of Intugine s solutions at mid-market customers, while ensuring optimal service delivery and continuous improvements in customer experience. Responsibilities: Lead the end-to-end implementation of Intugine s solution for mid-market customers, ensuring timely deployment and guiding the team through operational excellence processes. Travel to client locations to understand their needs, train them on Intugine s solutions, and build strong relationships. Collaborate with technical teams to configure and troubleshoot Intugine s software platform as per client specifications. Design, implement, and continuously improve processes, monitoring KPIs to ensure projects meet client requirements. Research and analyze new Intugine products and design processes for their implementation. Set up systems and processes that lead to 100% conformance to client specifications and requirements. Maintain strong communication with clients, managing expectations and addressing any technical issues or concerns. Requirements: 1-2 years of experience in product implementation, preferably in a B2B SaaS environment. Strong organizational skills, with the ability to manage multiple tasks and projects simultaneously. Excellent communication and interpersonal skills, enabling you to deal diplomatically with various stakeholders. Knowledge of supply chain management (SCM) is a plus. A systematic approach to problem-solving, with a keen eye for both big-picture strategy and small daily tasks. Ability to work autonomously and assume responsibility. Strong written and spoken English skills. Creative and innovative mindset to introduce new concepts and drive improvements. Soft skills, including time management, prioritization, and delegation, are essential. Perks at Intugine: Employee Stock Options Take a slice of the pie and grow with us. Comprehensive Health Cover For you and your loved ones. Personal Development Budget Upskill yourself; we ve got the bill. Flexible Working Hours Set your own work hours. Open Door Policy No cubicles, open collaboration. Generous Parental Leave Because work comes second sometimes. Documented Equal Pay Policy Ensuring fairness. Education Assistance Let us help you soar to new heights. Work Autonomy Enjoy complete ownership over your work. Employee Life Skill Training Program Sessions on tax saving, investments, mental well-being, health, and fitness. Company Outings Unwind with your teammates, work can wait. Paid Time Off Your well-being is our priority. If you're ready to make an impact and grow with a company that s shaping the future of supply chain technology, Intugine is the place for you. Join us and be part of our journey!
Customer Success Manager
Intugine Technologies
About the role - Manager - Customer Success The Manager - Customer Success plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interacts directly with customers, internal stakeholders and providers. Responsibilities Monitoring progress of the projects through customer meetings and providing MIS and regular updates on various projects to senior management & stakeholders. Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality for their specific business needs. Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients. Experience in setting up NPS / CSAT Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn Manage and coach a team of customer success executives and operations executives. Travel to client locations if needed to understand their needs, train them about Intugine's solutions and build relationships with them. Design and set up processes and work on continuous improvement of the set processes. Collaborate with the technical team to set up or configure Intugine s software platform as per clients requirements and troubleshoot technical issues raised by them. Set and monitor KPIs to access projects. Implement systems and processes that deliver improvement toward 100% conformance to client requirements. Research and analyze Intugine's new products and design a process for their implementation. Requirements 2-5 years of experience in business operations/customer success. Minimum 1 year of B2B Saas operations experience preferred. Minimum 1 year of management experience preferred. MBA preferred from Tier 1/2/3 colleges. You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital. Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must. Soft skills, including effective time management, prioritizing and delegation, is a must. You must be able to lead, coach, inspire, support and motivate your team, and always seek to improve best practice. Knowledge in SCM is a plus. Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous. Desire to assume responsibility and work autonomously. Highly organized and able to juggle numerous tasks. Good written and spoken English (being a native speaker will be a plus). Qualification : MBA preferred from Tier 1/2/3 colleges.
Senior Marketing Manager, India, Dme Digital
Adobe
About Adobe: At Adobe, we re dedicated to changing the world through digital experiences. We empower everyone from emerging artists to global brands with the tools they need to design and deliver exceptional digital experiences. We are passionate about enabling people to create beautiful, powerful images, videos, and apps, while transforming how companies engage with their customers across every screen. Our mission is to hire the best talent and foster an environment where everyone is respected and has access to equal opportunities. We believe that new ideas can come from anyone within the organization, and the next big idea could be yours! Role Overview: As part of the APAC Marketing team, you will play a senior role in driving the India DME Digital Marketing Strategy for Adobe s Creative Cloud and Document Cloud. With your expertise in B2C digital marketing, you ll lead the development, execution, and optimization of strategies that will help achieve business goals for these key products in the Indian market. You will be a data-driven marketer with a deep understanding of the India market, able to craft breakthrough marketing campaigns that inspire, drive product adoption, and build long-term customer value. As a customer-focused leader, you ll thrive in a fast-paced, matrixed organization and work closely with cross-functional teams to execute your vision. What You ll Do: Drive India Marketing Strategies: Develop and implement strategies that drive awareness, engagement, and conversion for Adobe Creative Cloud and Acrobat portfolios in the Indian market. Lead Full-Funnel Marketing Programs: Collaborate with cross-functional teams including Media, PR & Social, Lifecycle Marketing, and Adobe.com to deliver integrated marketing campaigns aligned with business goals. Champion Innovation and Creativity: Leverage audience insights and marketing analytics to continuously innovate and refine campaigns that achieve business targets and key performance indicators (KPIs). Cross-Functional Collaboration: Work closely with Product Marketing and Go-to-Market teams to ensure alignment on annual strategies and business goals. Project Management: Lead campaign launches, manage creative agencies, and coordinate with teams across the business to communicate timelines and deliverables effectively. Forecasting and Budget Management: Plan and manage the budget for marketing programs, ensuring performance is tracked and aligned with defined metrics. Business and Marketing Reviews: Play a key role in quarterly reviews, presenting the marketing narrative for India and influencing the Executive team on strategic adjustments and trade-offs. Data-Driven Insights: Use data analytics and market insights to identify opportunities for growth and optimization, continually improving the customer journey. What We re Looking For: Proven Success: A track record of delivering significant business growth through successful marketing programs. Experience: 10+ years of B2C digital marketing experience, particularly within software or technology brands, and a deep understanding of the Indian market. Analytical Skills: Strong ability to make data-driven decisions and optimize marketing strategies based on key insights. Clear Communication: Excellent communication skills with the ability to convey ideas clearly and effectively to diverse stakeholders. Strategic Thinking: Strong critical thinking abilities, with experience translating market insights into actionable strategies focused on achieving business outcomes. Campaign Management: Expertise in running full-funnel campaigns that include digital, social media, influencer marketing, and localizing global campaigns for the Indian market. Agency Collaboration: Experience working with agencies to create compelling messaging and solutions that resonate with audiences. Customer-Focused: A deep understanding of customer needs and motivations to build exceptional marketing experiences and customer journeys. Creativity & Commercial Acumen: The ability to balance creativity with a strong commercial understanding. Project Management Skills: Excellent ability to manage multiple projects in a fast-paced environment with a keen attention to detail. Influence in a Matrix Organization: Ability to navigate and influence within a matrix organization and at all levels of the company. Education: Relevant bachelor s degree required. Product Knowledge: Familiarity with Adobe products is highly desirable. Language Skills: Proficiency in spoken and written English is required; additional languages spoken in India are a plus. At Adobe, you ll be part of an exceptional team and workplace that is recognized globally for its positive environment and culture. We are committed to fostering an atmosphere where everyone has the opportunity to grow and contribute. With our unique Check-In approach to feedback, we support each other s development and success. Adobe is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.
Customer Success Manager
Shopalyst Technologies
Customer Success Manager About the Role: Customer Success Management Shopalyst offers a platform for brands to scale data-driven marketing with shoppable ads. With first-party purchase intent signals, we help brands leverage digital media with greater effectiveness and efficiency. You will be heading our customer success team who helps our customers adopt data-driven marketing at scale. Responsibilities Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response) Analyze data trends and client performance Build and Manage the operations team Provide input for product management and engineering teams Requirements Minimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company. Experience in stakeholder and client management. Excellent communication, analytical and influencing skills. Ability to build and manage a team of associates Ability to work and succeed in a dynamic, quickly-changing environment. We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply. If you lack the desired experience, but do have theknowledge and confidence to leave a mark, go ahead and apply. Experience Minimum of 10 years of relevant experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential,purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees,communities and the business.
Director - Product Marketing, Apac
Salesforce
Description Job Title: Director, Product Marketing Location: Bangalore, India Job Description: As the Director of Product Marketing for the Asia Pacific (APAC) region, you will play a pivotal role in leading and driving product marketing strategy for Salesforce. In this leadership role, you will define compelling messaging, develop go-to-market (GTM) strategies, and collaborate cross-functionally with sales, product, and marketing teams to drive adoption and accelerate growth. Your success will be measured by your ability to bring new products to market successfully, enhancing Salesforce s brand presence, and delivering measurable business outcomes across the APAC region. You will leverage your deep understanding of the market to influence product positioning, tailor marketing programs, and drive alignment across stakeholders, from global marketing teams to local sales leaders. This role also involves overseeing customer advocacy, analyst relations, and external communications to establish Salesforce s leadership in the market. Responsibilities & Impact: Strategic Leadership & Execution: Lead the GTM strategy and execution for bringing Salesforce products like Agentforce to market in APAC, specifically India, ensuring it aligns with overall business goals and regional growth objectives. Market Penetration & Adoption: Drive the adoption of Agentforce and other Salesforce products in market, creating scalable marketing programs that fuel pipeline growth and accelerate market share. Messaging & Positioning: Develop tailored messaging and positioning strategies for Agentforce and other products, working closely with global and regional teams (Go-to-Market, Campaigns, Content). Cross-Functional Collaboration: Work closely with Product Marketing, Product Management, Sales, Customer Success, and other teams to align on product strategy and execution across the APAC region. Sales Enablement: Develop and deliver impactful sales enablement programs to equip sales teams with the tools, training, and content needed to drive new business and close deals. Operational Communication: Ensure consistent communication with APAC and global stakeholders, including monthly business reviews and alignment on key initiatives related to Agentforce. Customer Advocacy & Storytelling: Lead the creation of customer success stories that highlight the value of Agentforce and other Salesforce products, helping to elevate Salesforce s reputation in the region. External Relationships & Analyst Engagement: Manage key relationships with analysts, media, and public relations, positioning Salesforce as a leader in the APAC market for new and existing product offerings. Leadership & Innovation: Identify and pursue strategic initiatives that accelerate the adoption and growth of Agentforce across APAC, while driving innovation and differentiation in the market. Required Skills & Experience: Proven Leadership: 12+ years of senior product marketing or leadership experience in SaaS or technology, with specific expertise in the APAC market. Strategic Vision & Execution: Demonstrated experience in launching new products, including go-to-market execution, and driving business outcomes. Market Expertise: Strong understanding of the APAC market, customer behaviors, and regional trends, particularly within the SaaS and B2B technology sectors. Messaging & Positioning Mastery: Ability to create compelling product messaging and positioning that resonates with diverse APAC audiences. Data-Driven Approach: Experience using market data, customer insights, and internal analytics to refine marketing strategies and optimize performance. Cross-Functional Leadership: Proven ability to lead and collaborate across global teams and regional stakeholders, including Product, Sales, and Customer Success. Effective Communication: Excellent communication skills, with the ability to craft clear, concise, and impactful messaging tailored to a variety of audiences. Project Management: Strong organizational and project management skills, with the ability to lead multiple initiatives simultaneously and drive results. Preferred Skills: Experience with Salesforce products or other SaaS platforms, particularly in the APAC region. Familiarity with Agentforce or similar AI-driven products and their impact on customer service, sales, and operations. Experience managing analyst relations and PR in the APAC region. Advanced degree (MBA or similar) preferred. Fluency in multiple APAC languages (Mandarin, Japanese, Korean) is a plus. Qualification : Advanced degree (MBA or similar) preferred.
Business Finance Manager (insurance)
Phonepe
Role Summary We are seeking a highly motivated and experienced Business Finance Manager to lead financial planning, business analysis, and process improvement initiatives for our fast-growing business. The ideal candidate will work closely with category heads, manage financial health, and drive growth while collaborating with multiple stakeholders to ensure effective decision-making. Key Responsibilities Annual Operating Plan (AOP) & OKRs: Define and manage the Annual Operating Plan (AOP) and Objectives and Key Results (OKRs) for the assigned category. Financial Reporting & Analysis: Provide detailed financial reports and insights to key stakeholders, recommending actions based on business performance. Develop financial models to support business decisions and facilitate growth strategies. Business Health & Growth: Co-own the category goals with business heads and ensure the financial health of the business. Identify growth opportunities through regular reviews, evaluations, and strategic planning. Trend Analysis & Projections: Develop and monitor business trends and projections, ensuring accurate forecasting and planning. Collaboration & Decision Support: Collaborate with cross-functional teams to prioritize and execute business projects. Lead process improvement initiatives to enhance efficiency and scalability. Monthly Planning & Closure: Oversee monthly planning, reviews, and closure activities, ensuring adherence to financial targets. Vertical Management: Manage business finance for at least two verticals, ensuring performance alignment with organizational goals. Minimum Qualifications Chartered Accountant (CA) or MBA with 5+ years of experience in Business Finance. Strong proficiency in MS Excel and presentations. Analytical mindset with excellent problem-solving skills. Self-motivated team player with proactive initiative and ownership. Strong stakeholder management and interpersonal skills. Preferred Qualifications Prior experience in Business Finance roles. Deep understanding of financial trends within the company and the broader market. Business acumen with a strategic mindset and the ability to understand general business development and operations. Experience in commercial negotiations, partnerships, and alliances. Familiarity with agreements and contract reviews. Prior experience in Ecommerce, Fintech, Startups, or Consumer Tech. PhonePe Full-Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-Care Support Program Mobility Benefits: Relocation Assistance, Transfer Support Policy, Travel Policy Retirement Benefits: Employee Provident Fund (PF) Contribution, Flexible PF Contribution, Gratuity, National Pension Scheme (NPS), Leave Encashment Other Benefits: Higher Education Assistance, Car Lease Program, Salary Advance Policy Qualification : Chartered Accountant/ MBA with 5+ year of work experience
Ai Governance Program Manager
Hewlett Packard Enterprise | Hpe
HPE Global IT is a dynamic organization enabling digital transformation through cutting-edge technology solutions. As an AI Governance Lead, you will play a pivotal role in defining and implementing governance frameworks to ensure the responsible and ethical use of AI technologies within HPE. Key Responsibilities Translate high-level business objectives into AI governance requirements and frameworks. Define and prioritize AI governance program goals based on business needs and compliance requirements. Develop, implement, and support AI governance strategies that align with HPE s overall AI vision. Ensure AI projects comply with governance and ethical standards through design reviews and assessments. Analyze business requirements for AI initiatives to design robust governance frameworks. Monitor AI risks, generate key performance metrics, and regularly report on governance effectiveness. Collaborate with Privacy, Cybersecurity, and AI Ethics teams to ensure regulatory compliance. Manage AI governance tools and systems for compliance monitoring and performance analysis. Lead and mentor a technical team of full-time employees and contractors. Establish relationships with vendors and negotiate cost-efficient contracts for AI tools and services. Represent AI governance initiatives in customer-facing discussions and engagements. Willingness to travel domestically or internationally as needed. Required Qualifications Education & Experience: Bachelor s degree with a minimum of 12 years of experience, or Master s degree with a minimum of 10 years of experience in AI governance, IT strategy, or a related field. Skills & Competencies: Leadership & Team Management Strong ability to lead, mentor, and manage technical teams. AI & Data Governance Expertise Deep understanding of AI technologies, machine learning models, and data privacy regulations. Program Management Ability to oversee complex AI governance programs with both technical and business considerations. Problem-Solving & Analytics Strong analytical skills to assess governance risks and implement effective solutions. Communication & Stakeholder Management Ability to explain AI governance concepts to non-technical audiences and collaborate across functions. Preferred Qualifications Experience in Cisco Security Technologies and AI security compliance frameworks. Strong knowledge of privacy regulations, cybersecurity policies, and AI ethical principles. Familiarity with AI risk assessment models and compliance auditing tools. Why Join HPE? Health & Wellbeing We offer a comprehensive benefits package to support your physical, financial, and emotional well-being. Personal & Professional Development HPE invests in your career growth through specialized training programs and internal mobility opportunities. Diversity, Inclusion & Belonging We embrace diversity and create an inclusive work environment where everyone feels valued and empowered. At HPE, we make bold moves together. Join us in shaping the future of AI governance and enterprise innovation! Qualification : Bachelors degree with a minimum of 12 years of experience, or Masters degree with a minimum of 10 years of experience in AI governance, IT strategy, or a related field.
Program Manager, Google Distributed Cloud
Google Careers
Minimum qualifications: Bachelor s degree or equivalent practical experience. 12 years of experience in IT Industry with building and developing infrastructure or distributed systems. Experience in consulting, IT services and Security Check (SC), security clearance. Preferred qualifications: Experience helping customers decide to make investments in new technologies and projects based on expected value and Return on Investment (ROI). Experience with data center migration strategies and collaborating with channel partners and systems integrators. Experience designing, building, and deploying scalable cloud-based solution architectures. Experience engaging product organization and influencing them to work on product features to drive the overall product strategy and roadmap. Ability to work on a team to design processes, implement strategic projects that solve business problems, and lead or work effectively with cross-functional groups. About the job Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers. Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs. As a Google Distributed Cloud (GDC) Cluster Lead, you will drive the adoption of Air Gapped and Connected Cloud as a result-driven Trusted Advisor to the largest customers, ultimately responsible for ensuring their overall success and transformation with Google Cloud. You will align at the executive level, building and maintaining strong relationships with business executives and IT stakeholders, both internal and external, and understand their business requirements and goals. Building on this knowledge, you will lead the shared strategic roadmaps to drive customer partnerships through pre-sales and delivery, provide technical guidance and programme leadership, and facilitate customers digital transformation to maximize their value on Google Cloud. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Manage programs covering customer s GDC program planning, delivery assurance and verification, tracking, reporting, and risk and mitigation planning. Drive the customer partnership for key strategic customers, from a delivery standpoint. Establish executive relationships with business and IT stakeholders to understand their objectives. Accelerate customer s migration to GDC Air-Gapped by influencing all relevant stakeholders and removing roadblocks. Ensure that customers derive maximum value from their investment in Google Cloud. Assess their capabilities, collaborate with other Google stakeholders and prescribe recommendations to help them accelerate GDC deployments and achievement of their business targets. Leverage adoption methodology and transformation framework, conduct customer Quarterly Business Reviews (QBRs), advocate for customers to rapidly knock down adoption blockers, and coordinate across multiple work streams and teams to maintain customer momentum. Qualification : Bachelors degree or equivalent practical experience.
1 - 20 of 0 jobs
* No exact matches found. Showing closest results insteadNo results found
Modify search criteria or create an alert to get relevant jobs as soon as they’re posted