Business Transformation Jobs in Cochin

Job Title: Business Excellence Executive Location: Kochi, India Experience: 5 10 Years Industry: In Vitro Diagnostics (IVD) / Healthcare / Medical Devices Employment Type: Full-Time Job Summary We are seeking an experienced Business Excellence Executive to lead strategic process improvements, optimize operational efficiency, and drive continuous improvement initiatives across departments. This role demands a strong command of Lean, Six Sigma, and Kaizen methodologies, along with deep familiarity with IVD industry standards and regulatory compliance. You will work closely with leadership teams to implement data-driven strategies and foster a high-performance culture. Key Responsibilities 1. Process Improvement & Operational Efficiency Identify and address inefficiencies in business operations using Lean, Six Sigma, and Kaizen tools. Standardize and streamline processes across departments including Sales, Marketing, Supply Chain, R&D, and Manufacturing. Define and monitor key performance indicators (KPIs) to track business and operational performance. 2. Business Strategy & Performance Management Collaborate with senior leadership to design and execute business transformation and strategic growth initiatives. Analyze internal data, market trends, and competitive intelligence to support business planning and decision-making. Lead cost optimization and efficiency improvement programs across functions. 3. Quality Assurance & Regulatory Compliance Ensure organizational adherence to IVD regulatory standards such as ISO 13485, FDA, CE-IVD, and MDR. Support internal and external audit readiness and maintain documentation in line with compliance requirements. Implement and improve Quality Management Systems (QMS) and regulatory frameworks. 4. Digital Transformation & Innovation Champion digital transformation initiatives including AI-driven analytics, automation, and CRM/ERP system enhancements. Work closely with IT teams to integrate and upgrade digital tools for end-to-end process optimization. 5. Training, Development & Change Management Develop and lead training sessions on business excellence tools and best practices. Guide change management initiatives to ensure smooth adoption of new technologies and strategies. Promote a culture of continuous improvement, innovation, and employee engagement. Key Competencies Strategic thinking and execution Advanced problem-solving and analytical skills Proficiency in tools such as Power BI, CRM, and ERP systems Strong leadership and change management abilities Cross-functional team collaboration and stakeholder alignment Data-driven decision-making and performance tracking Qualifications Bachelor s or Master s degree in Business Administration, Engineering, Life Sciences, or a related field. 5 10 years of experience in business excellence, operational excellence, or process improvement, preferably within the IVD, medical devices, or healthcare industry. Certified in Lean Six Sigma (Green Belt or Black Belt preferred) is an advantage. Be part of a forward-thinking organization in the IVD sector driving innovation and transformation. Lead high-impact projects across multiple functions and regions. Work in a collaborative environment focused on excellence, integrity, and growth. Apply now and contribute to shaping the future of diagnostic innovation. Qualification : Bachelors or Masters degree in Business Administration, Engineering, Life Sciences, or a related field.

Job Title: Data Engineer Location: Rajkot, Gujarat, India Company: IBM Consulting Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for some of the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. At IBM, curiosity and a constant quest for knowledge serve as the foundation for success. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that make groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experiences. In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients. Our delivery centers provide locally based skills and technical expertise to drive innovation and adoption of new technologies. Your Role and Responsibilities As a Data Engineer, you will develop, maintain, evaluate, and test big data solutions. You will be involved in developing data solutions using Spark Framework with Python or Scala on Hadoop and AWS Cloud Data Platform. Key Responsibilities: Data Pipeline Development: Build data pipelines to ingest, process, and transform data from files, streams, and databases. Process the data using Spark, Python, PySpark, Scala, and Hive, HBase, or other NoSQL databases on Cloud Data Platforms (AWS) or HDFS. Software Code Development: Develop efficient software code for multiple use cases leveraging Spark Framework, using Python or Scala and Big Data technologies for various use cases built on the platform. Streaming Pipelines: Develop streaming pipelines to process real-time data. Cloud Data Solutions: Work with Hadoop/ AWS ecosystem components to implement scalable solutions to meet the increasing data volumes using big data/cloud technologies like Apache Spark, Kafka, etc. Big Data/Cloud Technologies: Build scalable solutions on AWS, including tools like AWS EMR, AWS Glue, DataBricks, AWS Redshift, DynamoDB, and other cloud technologies. Required Education Bachelor's Degree in Computer Science, Engineering, or a related field. Required Technical and Professional Expertise 5 - 7+ years of experience in Data Management (DW, DL, Data Platform, Lakehouse) and Data Engineering skills. Minimum 4+ years of experience in Big Data technologies with extensive experience in Spark, Python, or Scala. Minimum 3 years of experience on Cloud Data Platforms (preferably AWS). Exposure to streaming solutions and message brokers like Kafka technologies. Proficiency in SQL. Experience with AWS EMR, AWS Glue, DataBricks, AWS Redshift, DynamoDB. Preferred Technical and Professional Experience Certification in AWS, Data Bricks, or Cloudera Spark Certified Developers. About IBM Consulting IBM Consulting is IBM s consulting and global professional services business, with market-leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet. Qualification : Bachelor's Degree in Computer Science, Engineering, or a related field.q

Responsibilities: Quickly understand business requirements. Collaborate with stakeholders to define needs and objectives clearly. Plan and approach complex business analysis situations. Understand technical implications, processes, and lifecycle stages. Work closely with the development team to clarify functional requirements and ensure timely delivery. Handle configuration, debugging, customization, and maintenance of solutions. Support the release team during software release and deployment. Conduct functional testing to ensure bug-free software delivery. Track, report, and resolve issues promptly. Preferred Skils: Ability to work in diverse environments and meet tight schedules. Excellent written and oral communication skills. Strong analytical skills. Ability to conduct research and process large amounts of information. Prior exposure to AI projects is a plus. Qualification : Bachelors degree or MBA

Azure Data Engineer Location: Kochi, India Experience: 8-12 Years About the Role We are seeking a highly skilled Azure Data Engineer to design, build, and maintain scalable data solutions in a cloud-based environment. This role requires expertise in Azure data platforms, PySpark, SQL, Python, and Databricks to develop robust ETL/ELT processes and data architectures. As an integral part of our Data Engineering team, you will work with large-scale datasets, optimize performance, and ensure data integrity across various platforms, including Oracle ERP, ERP Fusion, and Salesforce. Key Responsibilities Data Engineering & Architecture Design, build, and maintain scalable and high-performance data management systems. Develop and implement Azure-based data architectures across multiple projects while adhering to best practices. Leverage PySpark and Databricks within the Azure ecosystem to process and manipulate large datasets efficiently. Design and implement data schemas, models, and database architectures based on business requirements. ETL/ELT Development & Data Processing Develop complex ETL/ELT processes for large-scale data migration and transformation across enterprise systems. Extract data from various sources like APIs, JSONs, and relational databases to feed analytics pipelines. Optimize Azure-based database systems for performance, reusability, reliability, and scalability. Ensure all data processing activities comply with data governance, security, and privacy regulations. Performance Optimization & Troubleshooting Evaluate and enhance Azure-based database performance using best practices. Lead initiatives for data integrity, normalization, and standardization within Azure environments. Troubleshoot and resolve complex data-related issues, providing expert guidance to the team. Required Qualifications & Skills Education & Experience Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field. 8+ years of experience in a Data Engineer role, with at least 3 years as an Azure Data Engineer. Technical Expertise Programming Languages: Expertise in Python, SQL, and PySpark. Big Data & Analytics: Proficient in Databricks or similar big data solutions. Cloud Technologies: Extensive experience with Azure cloud data platforms, including: Azure Data Factory (ADF) Azure SQL Data Warehouse Azure Databricks Data Architecture & ETL/ELT: Strong knowledge of ETL/ELT frameworks, data structures, and software architecture. Enterprise Systems: Experience integrating Oracle ERP, ERP Fusion, and Salesforce into cloud-based data pipelines. Data Extraction: Ability to extract data from multiple sources, including APIs, JSONs, and databases. Soft Skills Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Ability to work independently and in a team-oriented environment. Exciting & Challenging Work Work with large-scale datasets and cutting-edge Azure technologies. Career Growth Opportunities for upskilling, training, and career advancement. Collaborative Environment Work alongside industry experts in a dynamic and innovative culture. Comprehensive Benefits Competitive salary, health benefits, and flexible work policies. Join Our Team & Shape the Future of Data! If you are passionate about Azure-based data engineering and thrive in a fast-paced environment, we encourage you to apply! Apply Now! Qualification : Bachelors degree in Computer Science, Information Technology, Engineering, or a related field.

Role Purpose: The purpose of this role is to bridge the gap between business and technology, providing solutions that meet client needs by leveraging both technical and functional expertise. Key Responsibilities: 1. Bridging Technology and Business: Serve as a techno-functional expert, acting as the liaison between project and support teams. Ensure seamless communication and collaboration to deliver effective solutions. 2. New Business Implementation: Drive the end-to-end process for new business implementation projects, from requirement management to integration, configuration, and production deployment. Assess the feasibility of new change requirements and provide clients with optimal solutions and clear timelines. 3. Solution Support: Provide support for all new business implementations by building systems from the ground up. Offer techno-functional guidance throughout the architectural design, coding, testing, and implementation phases. 4. ERP System Implementation: Understand both functional and technical designs to ensure the successful deployment of ERP solutions. Customize, extend, modify, and integrate existing products using coding, testing, and production techniques. Implement business processes and translate them into ERP solutions. 5. Product Support and Maintenance: Provide ongoing product support and maintenance for ERP solutions, addressing technical problems and client queries. Develop and deploy automation tools to optimize processes and enhance efficiency. 6. Stakeholder Management and Collaboration: Act as the key point of contact between internal teams (lead consultants, project managers) and external clients. Provide advice, solutions, and updates to both clients and internal teams. 7. Skill Upgradation: Continuously upgrade skills by attending training sessions, seminars, and obtaining internal certifications. Contribute to knowledge sharing by writing papers, articles, and case studies for internal platforms. Skills and Competencies: Functional Competencies: Systems Thinking: Understanding of interdependencies and the ability to solve problems in complex environments (Competent). Leveraging Technology: Expertise in leveraging technology domains to provide optimal solutions (Master). ERP Knowledge: Deep understanding of functional and technical aspects of ERP systems, and the ability to tailor them to business needs (Master). Behavioral Competencies: Formulation & Prioritization: Ability to prioritize tasks and manage multiple complex solutions effectively. Innovation: A forward-thinking approach to creating efficient solutions. Managing Complexity: Adept at solving complex problems in technology and business processes. Client Centricity: Focused on meeting client needs and providing exceptional service. Execution Excellence: Strong ability to deliver high-quality results. Passion for Results: Strong drive to meet objectives and exceed client expectations. Performance Measures: 1. Contribution to Customer Projects: Quality of work, adherence to SLAs, ETA, number of tickets resolved, problem-solving efficiency, and customer satisfaction (CSAT). 2. Automation: Process optimization, reduction in process steps, and minimization of tickets raised by introducing automation solutions. 3. Skill Upgradation: The number of training sessions and certifications completed, as well as the number of papers or articles written per quarter.

Business Associate (Freshers Welcome!) Kochi, India | Dept: BPO | Dec 2024 Batch Just graduated? Looking for your first big break? We got you. We re on the hunt for curious minds ready to learn, grow, and get things DONE. No past experience? No problem. If you ve got the attitude, we ll help you build the skills. What you ll be doing Double-checking and verifying data like a detail-obsessed detective Learning new tools, tricks, and tasks on the go Solving problems and thinking on your feet Taking ownership and stepping up when it counts Strong communication (yes, that means emails AND talking to humans) Comfortable using a computer you don t need to be a coder, just not scared of tech Eagerness to learn + a mindset that says I got this We don t care where you come from we care where you re going Diverse, inclusive, and actually fun to work with Real growth, real support, real impact

Business Associate ATM Camera Surveillance (Freshers Welcome!) Kochi, India | Dept: BPO | Domain: Security Ops / Surveillance This isn t your average desk job. You ll be the eyes behind the scenes keeping ATMs secure, chatting with US-based clients, and making sure everything s running smoothly. Night owls and fast learners, this one s calling your name. Your mission (should you choose to accept it) Monitor ATM camera feeds keep an eye out, stay sharp Communicate with US banks to answer queries + offer support Work in rotational shifts (yes, including nights don t worry, we pay extra) What you need to bring Top-tier English you ll be speaking with international clients Comfortable using a computer + solid Excel skills Ready to adapt, learn fast, and roll with changing schedules Full ESI & PF coverage Medical insurance for you + your fam (up to 3 Lacs) Extra night shift allowances Experience working with international clients (a BIG resume boost) At ClaySys, we keep it real real diverse, real inclusive, and real supportive. Apply now and start your career with us.

Senior Data Engineer AWS Big Data & API Integration Expert Location: Cochin Experience Required: 5+ years in Data Engineering Job Purpose We are hiring a Senior Data Engineer to lead the development of a scalable and efficient data ingestion framework and ensure high standards of data quality and validation. This role involves designing and implementing robust APIs for seamless data integration and working with modern AWS-based big data technologies. The ideal candidate thrives in complex environments and is passionate about scalable, automated, and high-performance data systems. Key Responsibilities Data Ingestion Framework: Architect, build, and maintain ETL pipelines using services such as AWS Glue, Lambda, EMR, Step Functions, ECS, and EC2. Data Quality & Validation: Implement automated validation checks, monitoring tools, and alerting mechanisms to ensure data accuracy, completeness, and integrity. API Development: Design and develop secure, scalable, and high-performance RESTful APIs with robust documentation and best practices in security, versioning, and performance optimization. Agile Collaboration: Collaborate with stakeholders, analysts, and data scientists to understand business requirements and deliver actionable data solutions. Participate in agile ceremonies and code reviews. DevOps & CI/CD: Contribute to the development of CI/CD pipelines using tools like GitLab, ensuring automated, test-driven deployments. Required Qualifications 5+ years of hands-on experience in data engineering and analytical platform development. Proficient in Python, PySpark, and SQL for large-scale ETL processes. Extensive knowledge of AWS services such as Glue, Lambda, S3, Step Functions, EMR, and ECS. Experience with big data frameworks (e.g., Apache Spark, Apache Iceberg) and databases like DynamoDB, Aurora, PostgreSQL, Redshift. Skilled in building and integrating secure RESTful APIs for internal and external systems. Familiar with CI/CD, automated testing, and agile project management tools. Strong analytical thinking, communication skills, and problem-solving mindset. Preferred Qualifications Bachelor s or Master s degree in Computer Science, Data Engineering, or a related field. Experience with AWS Kinesis, Firehose, SQS, and modern data lakehouse architectures. Prior experience with data quality frameworks and large-scale API-driven data integration in distributed systems. Familiarity with information security standards and adherence to ISMS policies. Qualification : Bachelors or Masters degree in Computer Science, Data Engineering, or a related field.

Data Engineer About the Role We are looking for an experienced and resilient Data Engineer to join our growing team of analytic experts. The ideal candidate will be eager to learn and tackle bigger challenges in the field of data engineering. In this role, you will work closely with product and engineering teams to design, build, and maintain scalable data pipelines that empower key business decisions. What You Will Do Collaborate with product and engineering teams to understand the domains, features, and metrics needed for data processing. Design and build scalable data pipelines to handle data from various sources efficiently. Extract data using ETL tools and load it to the data warehouse (AWS Redshift / Google BigQuery). Implement batch processing for both structured and unstructured data. Analyze data and create visualizations using tools like Tableau, Metabase, or Google Data Studio to support business decision-making. Be part of the core data team responsible for designing and maintaining the data warehouse. Troubleshoot and resolve issues in data processing and pipelines. Anticipate potential problems and develop proactive processes to avoid them. Quickly learn and adapt to new technologies as needed. Set up CI/CD pipelines for data integration and automation. What Makes You a Great Fit Proficiency in database design and writing SQL queries. Experience with data warehouse solutions such as AWS Redshift, Google BigQuery, or Snowflake. Knowledge of platforms like Segment, HevoData, Stitch, Amplitude, or Clevertap. Hands-on experience with technologies like Apache Spark, Python, R, Hadoop, and Kafka. Familiarity with working with connectors (REST / SOAP, etc.). Experience with BI platforms such as Metabase, Power BI, Tableau, or Google Data Studio. Competitive salary and benefits package. Opportunities for career growth and learning in a dynamic and challenging environment. Work with a passionate and innovative team focused on solving impactful data problems.

Responsibilities About our Client: We are the manufacturer of the successful ERP system for over 30 years, which enjoys an excellent reputation throughout Germany. Main role: You design reports for our customers in collaboration with our German team. You develop formulas and functions in Visual Basic to depict complex issues. You work closely with our support and manage new customer projects together with consulting. You take on the recording, specification and documentation of customer requirements. Supporting role: Manual tests in our ERP system. Test creation with Ranorex. Desired Candidate Profile You have several years of experience in dealing with ERP systems. You have previous knowledge of common report and form designers such as Sharpshooter, Crystal Reports or List&Label. Ideally, you have basic experience in SQL and relational databases. Initial experience in manual testing and test management. Initial experience in the area of test automation; ideally with Ranorex. You are familiar with Microsoft Office products (Word, Excel, Outlook). You have organizational, conceptual and analytical skills. You round off your profile with your very good written and spoken English skills.

Business Development Digital Marketing Location: Cochin Experience Level: Entry to Mid-Level Education: Graduate (Any Discipline Preferred) Job Summary: We are looking for a proactive and energetic individual to join our Business Development team with a focus on Digital Marketing. You will be responsible for generating leads, pitching digital marketing solutions to potential clients, and supporting brand-building initiatives. Ideal for a self-starter with a flair for networking, communication, and digital trends. Key Responsibilities: Build and nurture contacts and networks to identify new business opportunities. Generate, qualify, and manage leads to build a strong sales pipeline. Pitch digital marketing strategies to potential clients based on brand needs. Support brand-building and visibility through various channels. Assist in creating and delivering effective client presentations and proposals. Required Skills: Strong understanding of branding, marketing, and digital platforms. Excellent verbal and written communication skills. Comfortable with social media platforms, internet research, and MS Office tools. Creative flair and ability to craft catchy, conversational pitches. Good presentation skills both creating and delivering. Entrepreneurial mindset must be a self-starter and independent thinker.

Business Development Executive (Female Candidates Only) Experience: 0 years (Freshers) Job Location: Cochin Job Type: Permanent, Full-time Qualification: Full-time MBA (Freshers) Preferred: Immediate Joiners Job Overview We are looking for an energetic and ambitious Business Development Executive to join our team in Cochin. This is an excellent opportunity for MBA freshers who are passionate about sales and eager to begin a rewarding career in a fast-paced, growth-oriented environment. This role is exclusively open to female candidates. Key Responsibilities Identify and source new business opportunities through outbound emails, research, and other lead-generation methods. Research target accounts, identify key decision-makers, and initiate contact to generate interest. Follow up with potential clients to build relationships and convert leads. Collaborate with team members to support sales initiatives and drive business growth. Consistently work to achieve assigned sales targets and contribute to the overall performance of the business development team. Skills and Qualifications MBA graduate (Full-time) Freshers welcome to apply. Excellent verbal and written communication skills in English. Strong interpersonal skills with a positive attitude and professional demeanor. Ability to work effectively as part of a team and independently when required. Highly reliable, punctual, and committed to personal and professional growth. Proactive and self-motivated with a desire to learn and take initiative. Join a collaborative and supportive work environment where your enthusiasm and ideas are valued. This is your chance to gain hands-on experience in sales, work alongside experienced professionals, and build a strong foundation for your career in business development. Note: This position is open to female candidates only, and preference will be given to those who can join immediately.

IT and Systems Executive Location: Cochin Qualification: Any Graduate/Diploma Experience: 2+ years of experience Role Overview: We are seeking a skilled IT and Systems Executive with at least 2 years of experience in managing IT infrastructure. The role involves working with Red Hat Linux, Microsoft Server environments, and virtualization technologies, with an Oracle Certification (OCP) considered an advantage. If you're passionate about managing and optimizing IT systems, we would love to hear from you! Key Responsibilities: System Installation & Configuration: Install, configure, and manage Red Hat Enterprise Linux (RHEL 8/9) systems, including networking and Kernel-based Virtual Machine (KVM) environments. Administer Microsoft Server 2019/2022, including IIS, domain controllers, Network Load Balancing (NLB), staging servers, FTP, and Hyper-V virtualization. Install and configure Oracle databases on Linux systems. Maintenance & Troubleshooting: Perform troubleshooting, system optimization, and database maintenance to ensure smooth operations. Monitor, enhance server security, and optimize network configurations for better performance. Updates & Disaster Recovery: Implement regular updates, backups, and disaster recovery protocols to ensure business continuity. Documentation & Reporting: Maintain accurate documentation for configurations, procedures, and system changes. Generate detailed reports on system performance, security, and updates. Skills and Requirements: Certifications: Red Hat Certified Engineer (RHCE) on RHEL 8/9. Oracle Certified Professional (OCP) (preferred but not mandatory). Microsoft certifications in related technologies. Technical Skills: Proficiency in Linux and Windows Server administration. Experience with virtualization technologies such as KVM and Hyper-V. Familiarity with Oracle Database installation and maintenance on Linux systems. Additional Skills: Strong troubleshooting and system optimization skills. Excellent documentation and reporting abilities. Understanding of server security practices and best practices for disaster recovery. Opportunity to work with a dynamic and fast-growing IT team. Exposure to a wide range of technologies and systems, enhancing your career in IT infrastructure management. Competitive salary, benefits, and opportunities for growth and advancement. Qualification : Any Graduate/Diploma

Job Summary: Business Development Executive (IT Services) We are seeking a self-driven and results-oriented Business Development Executive to join our IT services sales team. In this role, you will take ownership of your sales success, leveraging your expertise in prospecting, relationship-building, and closing deals. The ideal candidate will have a proven track record in IT services sales, strong communication skills, and the ability to work independently in driving revenue growth. Key Responsibilities: Sales Strategy and Planning: Take complete ownership of developing and implementing effective sales strategies to achieve revenue targets. Identify and pursue new business opportunities through market research, networking, lead generation, and cold calling. Independently analyze market trends and competitor activities to refine sales strategies. Client Acquisition and Relationship Management: Identify potential clients and key decision-makers within target organizations. Conduct meetings, presentations, cold calls, and product demonstrations to establish rapport and close deals. Build and maintain strong, long-lasting relationships with clients by understanding their unique needs and offering tailored solutions. Ensure a proactive and consistent follow-up process to nurture client relationships. Sales Process Management: Manage the entire sales cycle from initial outreach to deal closure with minimal reliance on external inputs. Prepare and deliver compelling proposals, quotes, and contracts to prospective clients. Negotiate terms and conditions to maximize revenue and profitability. Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system. Performance Tracking and Reporting: Continuously monitor your sales performance, including lead conversion rates, pipeline status, and revenue achievements. Provide regular updates to the sales manager on progress, challenges, and actionable insights for improvement. Qualifications: Bachelor s degree in Business, Marketing, Information Technology, or a related field. 1 2 years of experience in IT services sales or a similar role. Proven track record of meeting or exceeding sales targets. Strong understanding of IT services, solutions, and industry trends. Excellent communication, negotiation, and presentation skills. Proficiency in using CRM software and other sales tools. Self-motivated, goal-oriented, and capable of driving results independently. Cold-calling experience and expertise in lead generation. Strong organizational skills and the ability to prioritize tasks effectively. Qualification : Bachelors degree in Business, Marketing, Information Technology, or a related field.

Job Description: We are looking for a Senior Business Analyst to join our team and help us deliver exceptional post sales support to our customers. The ideal candidate will have experience in the software industry, as well as strong analytical and problem-solving skills. Responsibilities: Gather and analyze customer requirements Develop and maintain project plans Coordinate with development teams to ensure that projects are delivered on time and within budget Troubleshoot and resolve customer issues Provide training and support to customers Stay up-to-date on the latest industry trends Translate business requirements to (pseudo) technical requirements Document the requirements in a detailed manner Develop high/low fidelity wireframes/process flow diagrams Ensuring the developed features are aligned with the requirements Take ownership of requirements Act as a SME of the requirements Analyse and assist to improve business process flow Qualifications: 5+ years of experience in the software industry Experience in post sales support Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Passion for delivering excellent customer service Certification in CSPO or similar is good to have. Skills and Experience: Experience with BA artifacts & techniques Experience/Knowledge in multiple business domains Strong understanding of the software development lifecycle Experience with a variety of business analysis methodologies Experience with project management tools and techniques Excellent written and verbal communication skills Ability to work independently and as part of a team Passion for delivering excellent customer service

Pre Sales Executive Location: Cochin Experience: 1+ years in B2B sales or lead generation targeting North American markets Job Overview: Join the Pre Sales team as a key player responsible for lead generation, tele-calling, appointment setting, and engaging with prospective clients, primarily in the North American market. This role involves understanding client requirements, building relationships, and scheduling meetings for the sales team to close deals. Key Responsibilities: Generate leads through tele-calling and prospecting potential clients. Verify and qualify leads; scrub lists to maintain accuracy. Interact with assigned leads and build rapport, including overseas clients. Schedule appointments (phone/in-person) based on prospect interest and requirements. Understand client software/application needs and effectively communicate the company s value proposition. Upsell products or services to existing clients. Maintain detailed weekly reports on prospects, appointments, and schedules, possibly using CRM tools. Qualifications & Skills: 1+ years experience in B2B sales, telemarketing, or pre-sales with exposure to the North American market. Experience in lead pre-qualification and list management. Strong interpersonal and communication skills; neutral English accent essential. Proficient computer skills and quick learner. Organized, detail-oriented, and motivated with a strong work ethic. Educational background: BBA, Degree in Literature, or Communicative English. Qualification : Educational background: BBA, Degree in Literature, or Communicative English.

Job Title: Angular Developer Location: Infopark, Kochi Experience: 3+ Years Employment Type: Full-Time | Immediate Joiners Preferred Position Overview We are looking for a talented and motivated Angular Developer with over 3 years of hands-on experience to join our dynamic development team. The ideal candidate will play a crucial role in building responsive, scalable, and high-performance web applications using Angular 15+. You will collaborate closely with UX/UI designers, backend engineers, and other stakeholders to deliver seamless digital experiences. Key Responsibilities Design, develop, and maintain scalable, high-quality web applications using Angular 15+. Convert UI/UX wireframes and prototypes into efficient, maintainable front-end code. Optimize application performance to ensure fast load times and smooth user experiences. Collaborate with backend teams to integrate RESTful APIs effectively. Write clean, modular, and reusable code following best practices. Conduct thorough code reviews, debugging, and testing to ensure software quality. Keep abreast of the latest Angular features, trends, and front-end development best practices. Required Skills & Qualifications Minimum 3 years of professional experience in front-end development with Angular 15+. Strong command of HTML5, CSS3, JavaScript, and TypeScript. Hands-on experience with RxJS, NgRx, or other state management libraries. Solid understanding of RESTful APIs and asynchronous data handling. Proficient in handling cross-browser compatibility and performance optimization. Familiar with development tools such as Git, npm, Webpack, and Angular CLI. Good knowledge of Agile/Scrum methodologies. Experience working with UI component libraries like Angular Material and Bootstrap. Good to Have Experience in writing unit tests and using testing frameworks. Understanding of CI/CD pipelines and deployment processes. Basic knowledge of backend technologies such as Node.js. Work in a vibrant tech hub at Infopark, Kochi with cutting-edge projects. Opportunity to grow your skills in a collaborative, innovative environment. Competitive salary and benefits package. Flexible and supportive work culture encouraging learning and creativity. Apply now and bring your expertise in Angular development to our exciting projects!

Implementation Engineer Location: Cochin Qualification: Any Graduate/Diploma/MCA/BTech Experience: 5+ years of experience Role Overview: We are seeking a highly skilled and experienced Senior Implementation Engineer to join our team. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work closely with clients to ensure maximum satisfaction. If you are passionate about implementation and client support, this position is for you! Key Responsibilities: Software Installation & Configuration: Implement, install, and configure software solutions onsite at client locations. Troubleshoot and resolve any software issues by working closely with the development team. SQL Scripting & Customization: Develop and modify SQL scripts to install new clients and add new functionality. Assist with client database script customization and troubleshooting to meet specific client needs. Server & Web Service Configuration: Collaborate with external vendors to configure server domains, routers, firewalls, SSL certificates, and web services to ensure a secure and functional environment. Testing & Issue Documentation: Execute test plans and document issues encountered during the implementation process. Communicate and prioritize bugs with the development team for new software releases. Client Communication & Support: Work closely with clients, providing excellent support and solving customer queries related to software implementation. Build and maintain healthy business relationships with clients, ensuring maximum customer satisfaction. Additional Responsibilities: Perform any other duties related to the role as needed to support the team and ensure smooth operations. Skills & Requirements: Communication Skills: Excellent written and verbal communication skills in English (mandatory). Technical Expertise: Ability to conduct a scope study at client sites and effectively communicate the findings with the development team. Basic knowledge of software coding (e.g., HTML) for customizations. Database Knowledge: Experience in Oracle DBA is a plus but not mandatory. Problem-Solving Skills: Ability to troubleshoot and resolve issues efficiently. Strong technical aptitude for configuring and optimizing client systems. Career Growth: Opportunity to work with cutting-edge technologies and expand your expertise in software implementation. Client Interaction: Work closely with clients, building relationships and ensuring high customer satisfaction. Collaborative Environment: Join a dynamic team where your skills and contributions will make a significant impact. Competitive Compensation: Competitive salary, benefits, and career advancement opportunities. Qualification : Any Graduate/Diploma/MCA/BTech

Product Manager About the Role We are looking for a passionate Product Manager who thrives in building products that customers love. You will join a young and fast-paced environment and work with cross-functional teams to design, build, and roll-out innovative products. This role offers the opportunity to lead products through their entire lifecycle and drive the future of product development. What You Will Do Manage the entire product lifecycle from concept to design, sample production, testing, forecasting, and product end-of-life. Drive product lifecycle processes including product research, market analysis, competitive analysis, planning, positioning, roadmap development, and product launch. Achieve growth objectives by managing market share, revenue, profit, and ROI for various business channels and key customers. Conduct research and strategic planning to develop and implement actionable product strategies. Define and communicate the long-term product vision and strategy to all stakeholders. Appraise new product ideas and develop go-to-market strategies. Scope and prioritize product activities based on business and customer impact. Analyze consumer needs and current market trends, and assess potential partnerships from an ROI perspective. Contribute to team effort by accomplishing related tasks and collaborating across functions. Collaborate with cross-functional teams (UX/UI, engineering, stakeholders) to quickly deliver products with optimal resources and fast time-to-market. Identify product gaps and generate ideas to improve customer experience. Translate business strategy into product strategy, then break it down into detailed requirements and prototypes. Execute the product strategy by defining priorities, setting goals, and tracking progress. What Makes You a Great Fit Skills: Product Management, People Management, Customer Understanding, Product Development, Requirements Analysis, Pricing, Sales Planning, Competitive Analysis, Inventory Control, Financial Planning, and Strategy. Team player with strong leadership, communication, and people management skills. Experience in product management or as an associate product manager (Software Engineers/Business Analysts interested in transitioning to product management are encouraged to apply). Proven experience in delivering product marketing strategies and managing products throughout their lifecycle. Excellent writing and editing skills with strong presentation and public speaking abilities. Skilled at working effectively with cross-functional teams. Competitive compensation packages. Opportunities for professional growth and career development. A dynamic, fast-paced work environment with collaborative teams.

Job Description: Around 10+ years of overall experience in developing and testing highly scalable software. Expertise in designing and implementing complex solutions which is scalable and maintainable in long run Sound knowledge in Front end (Angular/React) and Back end (Python/PHP/Node/Java) technologies Experience in deploying application considering the Resilience Ability to guide developers in implementing new solutions or technologies Willingness to learn new technologies, lead POC and suggest solutions Experience in design and developing SOA, Micro Services and Hybrid Monolithic architectures. Knowledge in DevOps pipeline using Onprem and cloud Implementing Code quality assurance tools and techniques Extensive knowledge and experience in reactive architecture. Adequate experience in highly scalable and load bearing end to end applications development Experience in synchronous, asynchronous, event driven based service communication. Experience in distributed, centralized, nosql, sql, and graph based database designing. Experience Domain driven development, test driven development and behavior driven development. Experience in CQRS and CQS Experience in Containers technologies and its orchestration Knowledge of data transformation tools and frameworks. Experience in scaling a monolithic application to micro services. GCP, AWS, Azure and related technologies. Implementing SSO and identity manager solutions PAAS and SAAS products development. HLD, LLD, DLD, SAD documentation. Experience with software development lifecycle (SDLC) processes Should be able to analyse the systems and share the estimates based on the suggested architecture and technologies Candidate Profile: Bachelor s Degree in Engineering OR Equivalent with 10+ years of IT Software Service Industry experience A track record of performance excellence meeting and exceeding targets and objectives Experience developing and executing tactical plans for lead generation, appointment fixing. Respectful and outstanding account management and communication skills Strong command in Selling Solutions and managing multiple clients