Key Account Manager Job in Convin Ai

Job Description: The Account Manager at Convin will play a critical role in ensuring the growth and retention of our existing client portfolio. We are seeking a proactive individual with a wealth of experience in account management, adept at identifying upsell opportunities and steering revenue growth. As a key liaison between the company and its clients, you will be at the forefront of fostering relationships and enhancing customer satisfaction through personalized service and understanding the unique business needs of each account. If you are passionate about driving success through client relationships and have a proven track record in achieving net retention rate and upsell targets, we want to hear from you. Responsibilities: Foster and maintain client relationships through regular interactions. Identify and capitalize on upsell opportunities within existing accounts, with a focus on enhancing net retention rates and deriving more business from current clients. Formulate and implement strategies to optimize revenue streams and ensure client retention. Periodically review account performance to optimize growth opportunities. Collaborate with internal teams to devise strategies for account growth and retention. Channel client feedback into product development and improvements. Qualifications: At least 5 years in account management, preferably in the SaaS or tech sector. Proven success in growing client accounts and achieving revenue growth through upselling and retention strategies. Exceptional communication and relationship-building skills. Analytical mindset to identify growth opportunities and drive revenue. Here s What happens after you apply? 1. Within 4 days of your application - our hr team will reach out to you to schedule a quick chat with one of our founders. 2. If there s a fit, the 2nd & 3rd rounds will be scheduled within a week. 3. The whole hiring process will be completed within 15 days of your application. What makes this role a perfect opportunity? Expand your knowledge: You get to buy a course or book worth Rs. 1000 every month (we reimburse it). And, the best part? It doesn t have to be related to your job! It can be a novel, a gratitude journal, or anything that helps you learn something new. Holiday Allowance: INR 24000 allowance every year for you to travel anywhere. Wifi Allowance: INR 6K wifi allowance Learn Fast: Amazing amount of learning that will help you shape your career and pave the path for entry into one of the most lucrative industries in India right now. The fast-growing startup has no limits on what you can learn and gain in terms of experience