Customer Support Executive Ut5Mkytejb at Goodwill Wealth Management PVT LTD

Job Title: Telecaller Executive Experience: 2 to 5+ Years Employment Type: Full-Time | Permanent Location: Work From Home (Kolhapur | Pune | Bangalore) Overview Technothinksup Solutions Pvt Ltd is looking for a highly motivated and customer-focused Telecaller Executive to join our team. As the voice of our company, you will handle inbound and outbound calls, address customer inquiries, and provide excellent service to enhance customer satisfaction and support business growth. Key Responsibilities Handle inbound and outbound calls professionally and courteously. Respond to customer queries, provide accurate information, and resolve issues promptly. Maintain accurate and detailed records of calls and customer interactions. Identify customer needs and offer suitable solutions or services. Promote company products and services effectively. Follow up with customers to ensure their satisfaction and resolution of inquiries. Meet daily, weekly, and monthly call targets and KPIs. Collaborate with sales and support teams for seamless customer experience. Continuously update product, service, and promotion knowledge. Maintain a positive attitude and demonstrate empathy in all interactions. Requirements Strong verbal communication skills. Excellent listening and problem-solving abilities. Ability to manage and de-escalate difficult conversations. Multilingual proficiency (English, Hindi, Marathi) is a plus. Familiarity with CRM software and call center systems. Ability to work in a fast-paced environment handling high call volumes. Customer-focused with a strong desire to help and resolve issues. Tools & Technologies CRM software (Zoho CRM, Salesforce) Call center software Microsoft Office Suite Perks & Benefits Competitive salary and performance incentives. Opportunities for career advancement within the company. Comprehensive training and ongoing professional development. Supportive, collaborative work environment. Flexible work-from-home setup promoting work-life balance. Exciting incentives and rewards for meeting targets. Dynamic and challenging role in a growing company. Be part of a supportive team with career growth opportunities. Flexible and encouraging work environment. Recognition and rewards for your achievements. Core Values Honesty, integrity, and fairness Respect for individual ability, creativity, and diversity Teamwork and open communication Passion and commitment Enjoyment of work and life balance Educational Qualification UG: Any degree or diploma preferred. If you are a motivated communicator passionate about delivering excellent customer experiences, we want to hear from you! Apply now to join Technothinksup and grow with us. Qualification : Any degree or diploma preferred.

Position: Junior Executive / Executive Marketing Location: Haridwar Job Overview: We are looking for a proactive and detail-oriented Marketing Executive to support our sales and marketing operations. The role involves tracking sales data, managing customer orders, coordinating with internal teams, and generating marketing reports. The ideal candidate will have experience in marketing and order processing, with strong analytical and communication skills. Key Responsibilities: Track and analyze sales data to support planning and reporting activities. Maintain inventory of promotional materials and ensure accurate database management. Prepare and present sales and marketing reports by collecting, analyzing, and summarizing relevant data. Process customer orders received via email or phone, and accurately enter them into SAP. Update internal systems with detailed and up-to-date order information. Conduct timely follow-ups with clients regarding new/repeat orders and outstanding payments. Support the sales team with insights on market trends, forecasts, and account analyses. Monitor individual sales performance and compare actual results with planned targets. Coordinate with the Production Planning and Dispatch teams to ensure smooth operations and timely delivery. Required Candidate Profile: Bachelor s or Master s degree in Marketing, Business Administration, or a related field. Proven work experience in a marketing or sales coordination role, preferably in a manufacturing or industrial setting. Hands-on experience with SAP or other ERP systems. Strong analytical, organizational, and communication skills. Ability to multitask, manage time effectively, and work collaboratively across departments. Qualification : Bachelors or Masters degree in Marketing, Business Administration, or a related field.

Position: Customer Support Executive / Telesales Executive Location: Chennai Domain: Banking / Telecom / Airlines Designation: Customer Support Executive / Telesales Executive Education: Any Graduate Languages Required: Tamil, Hindi, Telugu, Malayalam, Kannada Job Description Customer Query Resolution: Manage inbound calls and resolve customer inquiries with accuracy and professionalism. Sales Pitching & Target Achievement: Actively pitch sales and close calls to meet or exceed targets. Cross-Selling: Promote and cross-sell various banking/financial products to existing and potential customers. Customer Database Management: Efficiently manage and update customer databases, ensuring data accuracy and compliance. Candidate Profile Experience: Minimum 6 months to 1 year in a BPO/Call Center environment. Skills High energy and excellent convincing abilities. Strong communication skills, with proficiency in multiple languages (Tamil, Hindi, Telugu, Malayalam, Kannada). Freshers with a passion for customer service and sales are welcome to apply. Preferred: Prior experience in the Banking, Telecom, or Airlines sectors is a plus. Qualification : Any Graduate

Job Title: DevOps Engineer Company Name: Blackstraw.ai Job Location: Chennai (Work from Office) Job Type: Full-time Experience: 4 to 6 Years Job Summary: We are looking for a DevOps Engineer to help us build functional systems that improve customer experience. DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in software engineering and are familiar with Python, we d like to meet you. It will be your responsibility to execute and automate operational processes fast, accurately and securely. Job Requirements: Working experience in Docker and Kubernetes. Experience in tools like Sonar, Appscan, Owasp, Nexus etc. with Jenkins integration. Experience in any one Cloud (AWS/Azure/GCP). Scripting: Shell/bash/Python scripting. Working with continuous integration (CI) Tools: Jenkins. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead DevOps automation and best practices. Follow/maintain an agile methodology for delivering on project milestones. Excellent oral, presentation, and written communication skills Preferred Qualification: Bachelor s degree in Computer Science, Information Technology with 5+ years of equivalent experience. Minimum of 3 years of DevOps experience setting up CI/CD pipelines for web applications in the Cloud. Working knowledge of databases and SQL. Good understanding and knowledge of Containers, and Serverless ecosystems. Requires in-depth knowledge of the software development life cycle, logging, monitoring, and alerting. Proven implementation of creative technology solutions that advance the business. Company Profile: Conceptualized as far back as 2015, and commencing full-time operations in 2018, Blackstraw technologies Pvt Ltd. is a software products and services company specializing in Artificial Intelligence (AI) and Machine Learning solutions for various industries. We support businesses around the world, including North America, Europe and Asia, working to simplify AI implementation through our platform that expedites data labelling, AI model-training, and cloud or on-premise deployments. With more than 900 years of combined work-experience, the 250+-strong Blackstraw Team comprises various experts in the AI value chain. We are a fast-moving team that prides ourselves in rapidly identifying different use-cases and fine-tuning our products to suit specific business needs. We are focused on providing solutions related to computer vision, natural language processing, Data annotation tools for deep learning models, etc. To stay competitive in business, it is key for organizations to adopt and implement smart AI solutions and service offerings. However, most companies are unable to implement AI rapidly due to the complexity of existing solutions, inadequate data and cost implications. Our mission is to enable enterprises to adopt AI in an easier, cost-effective and time-efficient manner with a plug-and-play approach to their data. Blackstraw operations are based out of Canada, USA & India. Our head office is based in Florida. Qualification : Bachelors degree in Computer Science, Information Technology with 5+ years of equivalent experience.

Job Title: Business Development Executive Location: Mohali Job Type: Full-time Company Overview: WebGuruz Technologies Pvt. Ltd., located in Mohali, is a leader in Marketing Automation, Digital Marketing, and Software Development services. For the past 16 years, we have maintained an unparalleled record of delivering high-end solutions and ensuring exceptional client satisfaction. Our vision is to offer cutting-edge solutions that empower businesses to achieve their goals efficiently and effectively. At WebGuruz, we take pride in our dynamic and collaborative work culture that values excellence, continuous learning, and innovation. Joining our team means gaining invaluable experience with the latest technologies in a thriving environment where your professional and personal growth is our top priority. Experience the synergy of innovation and expertise at WebGuruz, where your career aspirations align with our mission of driving success through advanced solutions. Job Summary: We are seeking a highly motivated and skilled Business Development Executive to join our fast-growing team. This role is ideal for individuals passionate about lead generation, driving revenue, and identifying new opportunities to contribute to the business growth of WebGuruz. As a Business Development Executive, you will play a critical role in expanding our client base, securing new projects, and strengthening relationships with existing clients. Key Responsibilities: Product Knowledge: Familiarize yourself with all products and services offered by WebGuruz. Client Acquisition: Actively acquire new clients through bidding platforms like Upwork, Fiverr, etc. Upselling: Leverage the existing client network to upsell services and solutions. Lead Generation: Drive marketing and sales efforts leading to client conversions. Database Management: Update and maintain a prospect database, recording all prospecting activities daily. Proactive Follow-ups: Take a proactive approach to business development, ensuring timely follow-ups with potential clients. Sales Pipeline Management: Build and maintain a healthy sales pipeline, ensuring consistent growth. Market Research: Develop strategies for list building based on researching target markets and identifying potential leads. Proposal Development: Coordinate with the technical team to develop detailed technical proposals and respond to client inquiries. Spontaneous Bids: Send proposals and bids on platforms like Upwork to grab new business opportunities. Stay Current: Stay in tune with market trends and consumption behaviors to ensure our offerings remain relevant and competitive. Essential Skills and Qualifications: Education: A graduate or postgraduate degree (B.Tech, MBA, BBA) is preferred. Experience: No prior experience required, but enthusiasm and drive to close deals are essential. Negotiation Skills: Strong negotiation skills to effectively close deals with clients. Communication: Excellent verbal and written communication skills. Presentation Skills: Ability to present ideas and proposals clearly and persuasively. CRM Experience: Familiarity with CRM tools is a plus. Client-Centric: Ability to generate revenue by identifying pain points and offering suitable products or services. Professional Demeanor: Professional, well-groomed appearance, and affable disposition. Networking Skills: Great networking abilities to engage with potential clients and partners. Research Skills: Resourceful with outstanding research skills to identify new opportunities. What You Get: Exciting Projects: Work with top-tier clients on innovative and high-impact projects. Global Experience: Opportunity to work with international clients and gain global experience. Work-Life Balance: Enjoy a 5-day work week for better work-life balance. Modern Office Infrastructure: Access to state-of-the-art office infrastructure with the latest technology. Health Security: Medical insurance for your health security. Creative Freedom: The freedom to try new ideas and experiment with designs. Supportive Environment: Be part of a friendly and supportive team culture that fosters collaboration and success. Qualification : A graduate or postgraduate degree (B.Tech, MBA, BBA) is preferred.

Position Title: Partner Presales Engineer Location: Bangalore Experience: 9 to 16 years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leader in secure workspace access and application delivery, specializing in Zero Trust Network Access (ZTNA), desktop virtualization, and remote access solutions. Role Overview: We are looking for an experienced and technically strong Partner Presales Engineer to lead, mentor, and collaborate with both internal presales teams and external partners. This role requires a blend of deep technical expertise, strong communication, team leadership, and customer engagement skills to drive partner enablement and solution positioning. Key Responsibilities: Lead and mentor the Presales team, ensuring alignment with company goals, skill development, and motivation Partner closely with Sales Account Managers to support end-to-end presales activities Conduct detailed product presentations, whiteboarding sessions, and live demos both virtually and onsite Own and drive solution design, sizing, and architecture of Accops and associated third-party solutions Prepare technical documents including: Competitive analysis Architecture documentation Statements of Work (SoW) Support and train partner sales and presales teams on Accops solutions Build and maintain a strong knowledge base including FAQs, best practices, KB articles, and tutorial videos Manage customer expectations, maintain consistent communication, and ensure high satisfaction levels Stay updated with industry trends, emerging technologies, and competitive landscape Collaborate with R&D and Product teams for continuous feedback and product improvements Engage with customers at management and technical levels, articulating both business value and technical depth Provide technical input during RFP/RFI responses and assist in bid management Deliver technical training, solution workshops, and partner onboarding sessions Technical Skills & Knowledge: Strong foundation in Windows and Linux operating systems In-depth knowledge of networking concepts: DNS, DHCP, routing, VPNs, Active Directory, SAML, SSL, HTTPS, etc. Experience with security solutions: Firewalls, ZTNA, CASB, SASE, MFA, Identity Federation Expertise in at least one Desktop Virtualization platform: Citrix, VMware Horizon, WVD, MS RDP, etc. Familiarity with cloud platforms like Azure and AWS is a plus Knowledge of solution architecture, capacity planning, and system integration Exposure to licensing models (e.g., Windows Server, RDS CALs) Prior experience in presales roles within startups is highly desirable Behavioral Competencies: Strong communication skills (verbal and written) Demonstrated leadership abilities and team management experience Analytical thinker with a logical approach to problem-solving High degree of accountability, initiative, and ownership Flexible and adaptable to changing priorities Customer-focused with the ability to build strong business relationships Nice to Have: Prior experience working with Accops products Experience in VDI, VPN, MFA, MDM, cloud security solutions Exposure to customer interactions at the executive level Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Job Title: Business Development Executive / Manager Location: Bengaluru No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat Pvt. Ltd. is a leading innovator in smart home automation solutions, committed to enhancing the comfort, convenience, and security of modern homes. Our portfolio includes a wide range of wired (KNX) and wireless (Wi-Fi, Zigbee) smart systems that simplify daily living and elevate the user experience. We re passionate about transforming spaces into intelligent, connected environments. Position Overview We are looking for an ambitious and tech-savvy Business Development Executive / Manager to expand our presence in the growing home automation market. The ideal candidate should have proven experience in sales, client engagement, and smart home technology, with a strong focus on KNX and wireless systems. You will play a critical role in driving revenue, building partnerships, and delivering tailored automation solutions to a premium clientele. Key Responsibilities Market Research & Strategy Identify trends, customer needs, and business opportunities within the home automation segment. Analyze market data, customer feedback, and competitor offerings to shape effective go-to-market strategies. Lead Generation & Prospecting Generate leads through client site visits, referrals, online platforms, and networking with architects, builders, contractors, interior designers, and consultants. Qualify prospects by assessing their needs, project scope, and budget alignment. Client Engagement & Relationship Building Build strong, long-lasting relationships with clients and key stakeholders in the industry. Understand customer pain points and provide tailored automation solutions, ensuring a high level of satisfaction. Sales Presentations & Proposals Conduct in-depth product demonstrations showcasing KNX and wireless automation systems. Prepare customized proposals, quotes, and contracts that align with client requirements and business goals. Sales Pipeline & Coordination Manage and track the entire sales cycle from lead to closure ensuring timely follow-ups and accurate reporting. Work closely with the technical and project teams to ensure smooth project execution and post-sale support. Business Growth & Market Expansion Identify cross-selling and upselling opportunities through existing client networks. Drive revenue growth by executing sales strategies to meet and exceed monthly, quarterly, and yearly targets. Qualifications & Skills Must-Have: Bachelor s degree in Business, Marketing, Engineering, or related field. Minimum 1+ years of experience in home automation and 2+ years of total work experience. In-depth knowledge of KNX, Wi-Fi, Zigbee and smart home technologies. Strong communication, negotiation, and presentation skills. Comfortable with local travel (10+ client visits/week). Proficient in CRM tools, Microsoft Office, and sales platforms. Commitment to a minimum 2-year tenure. Good-to-Have: Strong professional network with architects, interior designers, and builders. Skilled in closing deals and handling objections. Team-oriented mindset with the ability to align with marketing, technical, and customer service teams. Awareness of emerging trends in smart home and building automation sectors. If you're a motivated professional ready to shape the future of smart living and work in a high-impact role, EBSL Automat welcomes you to join our team and grow with us. Qualification : Bachelors degree in Business, Marketing, Engineering, or related field.

Job Title: Inside Sales Executive Location: Bengaluru Job Type: Onsite No. of Positions: 1 2 Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat is a leading provider of home automation and smart living solutions, delivering cutting-edge technologies that enhance comfort, security, and convenience. We are committed to innovation, customer satisfaction, and employee growth. Position Overview We are seeking a dynamic and proactive Inside Sales Executive to support our growing team. In this role, you will manage vendor relationships, negotiate product pricing, and develop tailored proposals to meet customer requirements. You'll play a key role in ensuring customer satisfaction and driving sales through effective coordination and communication. Key Responsibilities Build and maintain strong relationships with vendors and suppliers of home automation products. Obtain product specifications, quotations, and pricing details from vendors in a timely manner. Analyze quotations, negotiate favorable pricing and terms to maximize value and profitability. Collaborate with the sales team to understand customer needs and identify appropriate product solutions. Develop customized proposals based on specific customer requirements using vendor-provided data. Present proposals to customers, handle objections, and answer product-related queries. Follow up with customers to close deals and maintain strong post-sale relationships. Maintain accurate records of all vendor communications, proposals, and sales activities in the CRM. Stay informed about the latest trends, technologies, and product offerings in the home automation industry. Qualifications & Requirements Bachelor's degree in Business Administration, Marketing, Engineering, or related field preferred. Proven experience in inside sales, vendor management, or procurement preferably in home automation or technology sectors. Familiarity with CRM systems and proficiency in Microsoft Office tools (Word, Excel, Outlook). Knowledge of smart home technologies (e.g., KNX, Zigbee, Wi-Fi systems) is a strong advantage. Must-Have Skills Strong Communication: Clear and professional communication with customers, vendors, and internal teams. Negotiation: Skilled in negotiating pricing and agreements with vendors and handling customer concerns. Vendor Management: Capable of evaluating suppliers and ensuring timely, quality product deliveries. Customer Focus: Ability to understand and address specific client needs through tailored proposals. Attention to Detail: Accuracy in analyzing quotes, specifications, and pricing structures. Organization: Well-organized with the ability to manage multiple leads and maintain detailed records. Team Collaboration: Strong team player who can align with sales, marketing, and customer support. Problem Solving: Resourceful and proactive in overcoming challenges and identifying solutions. Good to Have Time management and lead follow-up capabilities. Resilience in handling objections and rejection in a competitive market. Market awareness to identify new sales opportunities and stay ahead of trends. Technical understanding of home automation hardware/software is a plus. Perks & Benefits Comprehensive benefits including health insurance, paid time off, and employee provident fund. Career growth opportunities within a fast-growing technology-driven company. Collaborative and inclusive team environment with a focus on innovation. Company Culture & Commitment At EBSL Automat, we are dedicated to building long-term partnerships with our employees. We expect a minimum commitment of 2 years, ensuring professional development and alignment with our organizational vision. The notice period is 2 months, supporting seamless transitions and planning. Apply Today If you're passionate about technology, sales, and building meaningful customer relationships in a rapidly growing industry, we invite you to join us and help shape the future of smart living. Qualification : Bachelor's degree in Business Administration, Marketing, Engineering, or related field preferred

Position Title: Director Customer Services Location: Pune Experience: 12+ years Education: Bachelor's Degree / MBA (Preferably in IT or Business Strategy) Company: Accops Systems Pvt. Ltd. Accops empowers organizations with secure and seamless remote access, workspace virtualization, and Zero Trust-based IT infrastructure solutions. Role Overview: Accops is looking for a dynamic and strategic Director Customer Services to lead enterprise customer success initiatives. This role is pivotal in driving customer satisfaction, retention, and long-term value realization by aligning Accops' solutions with strategic customer goals. The ideal candidate will have deep experience in customer success, IT infrastructure, cybersecurity, or virtualization technologies, with a proven ability to engage C-level stakeholders and deliver measurable business outcomes. Key Responsibilities: Act as a strategic advisor to enterprise customers, identifying and aligning business use cases with Accops solutions across verticals like BFSI, Government, Healthcare, Manufacturing, and more Drive post-sales value delivery by tracking business KPIs and proactively engaging with customers to ensure alignment with success metrics Lead and deliver data-driven QBRs (Quarterly Business Reviews) to highlight ROI, ensure solution adoption, and identify upsell/cross-sell opportunities Guide customers through technical enablement, architecture discussions, roadmap alignment, and value realization Collaborate cross-functionally with Product, Sales, Professional Services, and Engineering teams to ensure customer needs and feedback influence product direction Own strategic customer portfolios, acting as the single point of contact for senior stakeholders Develop and deliver business cases, solution roadmaps, and tailored customer success plans Champion customer advocacy by identifying opportunities for case studies, testimonials, and speaking engagements Maintain accurate records of customer interactions, engagement milestones, feedback, and business impact Technical Skills & Requirements: 12+ years of experience in Customer Success, Strategic Account Management, or Solution Consulting in the tech domain Demonstrated success in aligning complex IT solutions with tangible business outcomes Strong presence and credibility to engage and influence C-level executives Deep understanding of digital transformation trends, enterprise IT challenges, and industry-specific requirements Strong grasp of technologies in VDI, Cybersecurity, Zero Trust Security, or IT Infrastructure Analytical mindset with the ability to interpret usage data and transform insights into strategic actions Preferred Qualifications: Background in technologies such as Accops, Citrix, VMware, Omnissa, or other Secure Access/VDI solutions Experience managing large enterprise accounts or strategic portfolios as an individual contributor MBA or equivalent experience in business strategy or IT management is a plus Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Strong solution design and articulation abilities Proactive and self-driven with a customer-first approach Accountable, with a high level of ownership and responsibility Analytical and logically sound with strong problem-solving skills Flexible, multi-tasker, and quick learner in a dynamic environment Team player with collaborative leadership qualities Qualification : Bachelor's Degree / MBA (Preferably in IT or Business Strategy)

Position: Executive / Senior Executive - Technical Location: Mumbai Work Experience: 3-5 years Education: Bachelor s degree / Diploma in Photography / Cinematography / Videography Job Purpose The Executive/Senior Executive - Technical will be responsible for supporting technical aspects related to photography and videography products, including cameras, lenses, and related gear. The role involves providing product demonstrations, managing influencer relationships, and contributing to content creation for marketing and promotional activities. Additionally, the individual will have basic knowledge of video editing software and will work collaboratively with teams to ensure high-quality video production. Key Responsibilities Core Responsibilities Advanced Technical Knowledge: Demonstrate a deep understanding of cameras, lenses, and other photography/videography gear, providing product demos to customers and preparing detailed product comparisons and presentations (PPTs). Photo/Video Editing: Basic knowledge of photo/video editing and color grading. Video Editing Software Knowledge: Familiarity with editing tools such as Final Cut Pro, Adobe Premiere Pro, and Da Vinci Resolve. High-Quality Production: Apply advanced videography/photography skills to create high-quality videos for marketing, promotional content, and other brand materials. Influencer Management: Build and maintain strong relationships with content creators, ensuring timely and efficient delivery of deliverables for collaborations and campaigns. Additional Responsibilities Maintain a customer database and track interactions and technical support queries. Collaborate with internal teams (sales, marketing, etc.) to ensure effective product knowledge dissemination and brand representation. Key Competencies & Skills Excellent Communication Skills: Able to effectively communicate with customers, Nikon creators, and internal teams, offering technical support and resolving issues. Teamwork & Independence: Ability to work both independently and collaboratively within a team environment. Strong Organizational Skills: Excellent time management, prioritization, and problem-solving abilities. Passion for Photography & Technology: A genuine passion for photography, videography, and technology will be a significant advantage. Adaptability: Ability to thrive in a fast-paced, deadline-oriented, and dynamic work environment. Collaboration: Strong ability to work with cross-functional teams, including product, marketing, and customer support. Qualification : Bachelors degree / Diploma in Photography / Cinematography / Videography

Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.

Job Title: Business Development Officer Industry Type: CRM / Call Centers / BPO / IT Location: Navi Mumbai Experience Required: 0 to 2 years in Marketing/Sales Qualification: Any Graduate / MBA (Marketing preferred) Shift Timing: Day Shift Salary: As per Industry Standards Job Type: Full-time Job Overview We are seeking a proactive and enthusiastic Business Development Officer to join our team. The ideal candidate will be responsible for generating new leads, pitching products and services, managing client relationships, and helping drive overall business growth. This is an excellent opportunity for recent graduates or early-career professionals looking to grow in the field of marketing and business development. Key Responsibilities Lead Generation: Source new sales opportunities through outbound and inbound lead follow-ups. Client Interaction: Understand customer needs and present suitable solutions, including product demos and proposals. Sales Pipeline: Route qualified opportunities to the relevant sales executives and follow through to closure. Target Achievement: Close sales and meet or exceed monthly/quarterly quotas. Research & Analysis: Research potential markets, identify key players, and develop strategies to generate interest. Database Management: Maintain and expand a database of prospects within your territory. Collaboration: Work closely with internal teams and channel partners to build a strong pipeline and convert leads. Customer Engagement: Follow up with existing and new clients via phone and email to maintain strong, ongoing relationships. Reporting: Maintain daily and weekly activity reports in a structured and professional manner. Client Retention: Provide excellent post-sales support and relationship management to ensure customer satisfaction. Required Skills Excellent verbal and written communication skills. Strong presentation and convincing abilities. Confident in outbound calling and email follow-ups. Proficiency in MS Office (Word, Excel) and internet/web applications. Ability to multitask, prioritize tasks, and manage time effectively. Strong interpersonal skills and team-oriented attitude. A go-getter attitude with the ability to work in a dynamic, goal-driven environment. Preferred Qualifications Graduate or MBA in Marketing, Business Administration, or a related field. Prior experience in BPO, CRM, or IT sales is an added advantage. Opportunity to build a career in business development and client engagement. Dynamic work environment with learning and growth opportunities. Exposure to sales strategy, client communication, and marketing campaigns. Competitive compensation and performance-based incentives. Qualification : Graduate or MBA in Marketing, Business Administration, or a related field.

Job Title: IT Officer / IT Executive About Us: At BSM, we are a global team of over 20,000 seafarers and 2,000 shore-based professionals, working across 30+ locations and managing a fleet of 650 vessels. Together, we are committed to responsible operations, ensuring the safety of our people, our fleet, and the environment. As a family-owned, multinational business, we take pride in our culture of togetherness, learning, and innovation. With a workforce representing over 80 nationalities, our diversity is our greatest strength driving innovation and setting new industry standards. Join BSM and become part of a forward-thinking organization that is shaping the future of global shipping and enabling seamless international trade. Job Objective: As an IT Officer, you will support the IT Manager in managing day-to-day IT operations within the SMC (Ship Management Centre). You will play a key role in maintaining the IT infrastructure, ensuring seamless connectivity, supporting infrastructure projects, and assisting in IT procurement and user support. Your contributions will help ensure that BSM s IT systems act as effective enablers for business success. Key Responsibilities: Ensure continuous 24x7 connectivity to BSM applications and vendor systems, minimizing downtime for the SMC office. Plan and conduct regular maintenance of IT systems, coordinating planned downtimes to minimize disruption to operations. Assist the IT Manager in liaising with vendors and procuring IT equipment as per organizational requirements and policies. Provide day-to-day IT support to users, resolving technical issues and ensuring uninterrupted workflow. Support the IT Manager in budget management for local IT needs when required. Lead or contribute to standalone IT projects, ensuring alignment with BSM standards and policies, under the guidance of the IT Manager and TDC management. Qualifications & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). A Master s degree in Computer Science is advantageous. Industry certifications such as Microsoft, Cisco, or equivalent are a plus. Technical Skills: Experience managing SAN storage infrastructure in virtual environments. Hands-on experience with VMware vSphere. Strong understanding of Microsoft Active Directory and Windows Server 2008/2012 environments. Experience with Microsoft System Center and SQL Server 2008/2012 clustering. Familiarity with Microsoft Exchange 2010, including online archiving. Strong networking skills, particularly in virtual infrastructure and WAN connectivity. Experience with High Availability (HA), Disaster Recovery (DR), and Business Continuity Planning (BCP). Strong security mindset with a good grasp of the OSI Reference Model. Solid understanding of Microsoft Cloud / Office 365. What We Offer: Clear career development pathways with ample opportunities for professional growth. Technical and soft skills training programs to enhance your expertise. Comprehensive health insurance for you and your family. Annual performance-based bonus. Be part of a diverse and inclusive workforce, representing over 80 nationalities. Flexible work opportunities to support work-life balance. Join the ever-growing Schulte Group family and make your mark in the global shipping industry! Qualification : BA/BS in computer science related field or equivalent experience.

Business Process Specialist Location: Mumbai, India About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role Dow's Integrated Supply Chain & Improve & Scale Digital Solutions Team delivers value by defining, enabling, and supporting processes and system capabilities needed by our businesses. As a Business Process Specialist, you will play a critical role in executing strategies, driving process enhancements, and collaborating with global and regional teams to optimize supply chain operations. You will collect and analyze work process and system requirements, ensuring alignment with design principles and business needs. You will act as a subject matter expert for key supply chain functions, supporting systems like SAP, Microsoft Dynamics, OM Partners, Oracle Transportation Management, and more. Additionally, you will be responsible for compliance, regulatory adherence, training, and continuous process improvement initiatives. This role operates under the functional guidance of Global Business Process Leaders and Experts, collaborating with business process teams across Integrated Supply Chain (ISC) and Information Systems (IS). Key Responsibilities Process & System Optimization Develop in-depth knowledge of work processes, systems, technologies, applications, data, and key metrics. Provide expert-level support on system functionality, process improvement, and issue resolution. Gather, evaluate, and document work process requirements for global initiatives and projects. Ensure process compliance with regulatory and internal standards. Collaboration & Stakeholder Engagement Act as a key liaison between business units, IT teams, and process improvement functions. Support peer organizations and cross-functional teams in corporate initiatives, system testing, data migration, and implementation. Develop and deliver training programs, knowledge transfer sessions, and coaching for support teams. Data & Performance Analysis Analyze process performance metrics to monitor consistency and alignment with business goals. Identify gaps in global capabilities, leveraging best practices and emerging technologies for continuous improvement. Qualifications & Experience Education Bachelor s degree (Required) Engineering or Science preferred. Experience Minimum 3 years of relevant experience in Supply Chain, Customer Service, or Process Improvement. Technical Skills Advanced skills in Microsoft Excel, Power BI, and PowerPoint. Strong experience in handling large data sets from multiple sources. Proficiency in Data Visualization tools & techniques. Preferred Skills Digital mindset with a strong focus on innovation and automation. Critical thinking and problem-solving skills. Project management and system/process improvement expertise. Training delivery experience. Excellent communication skills verbal and written. Additional Information Flexibility to support global operations and alternate time zones (North America, EMEAI, LAA, APAC) is required. Relocation assistance is NOT available for this role. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about business process improvement and digital transformation, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors degree (Required) Engineering or Science preferred.

International Trade Operations Senior Logistics Specialist Location: Mumbai, India About Dow At Dow, we put people first and are passionate about delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative community of problem solvers who work together to transform industries and shape a sustainable future through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role The International Trade Operations Senior Logistics Specialist plays a key role in managing containerized transport logistics for exports and imports to and from North America across all transport modes. This position works closely with Customer Service, Business Supply Chain, and Site Logistics teams to ensure seamless international trade operations. You will analyze and resolve logistics challenges using technical expertise, prescribed policies, and past experience while receiving moderate guidance and direction. Key Responsibilities Logistics & Shipment Management Manage the Leverage Team functional mailbox, monitoring delivery notes and shipment processes. Run daily Z2 Block Reports, addressing errors and coordinating with order owners. Resolve system errors related to shipment creation and auto-new offer by opening tickets with DSS. Update equipment types, ECC Equipment Table, and ECC Loadability Matrix as required. Communicate with Export Logistics Manager and Business Loadability Contact regarding loadability queries. Route & Data Management Handle the FNAROUT functional mailbox and manage route creation via OTM and ECC transportation connection points. Maintain Business Structure reports within ECC. Execute the Logistics Processing Tool process daily, ensuring accurate updates to Freight Forwarders. Qualifications & Experience Education Bachelor s Degree (Required) Preferred in Supply Chain Management, Business, Engineering, or other Sciences. Experience 3-6 years of experience in International Trade Logistics, Supply Chain, or a Manufacturing environment. Technical Skills Proficiency in SAP/ECC (Enterprise Core Component). Strong analytical and problem-solving skills. Advanced computer proficiency, including data analysis tools. Experience in project management and process improvement. Preferred Skills Strong interpersonal and communication skills. Ability to work independently and in a team-oriented environment. Fluency in English (written & verbal); proficiency in additional languages is a plus. Ability to work in U.S. Eastern Standard Time (Midland, MI hours). Additional Notes This role requires an understanding of key business drivers and best practices within the logistics function. You will analyze and resolve problems using technical knowledge, established processes, and sound judgment. Your performance will impact both individual and team success, making it essential to follow guidelines and policies while driving efficiency and innovation. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about international trade logistics and supply chain operations, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors Degree (Required) Preferred in Supply Chain Management, Business, Engineering, or other Sciences.

Company Description Orient Technologies Pvt. Ltd. is a leading IT solutions provider with over 30 years of service excellence in the Indian IT industry. We offer a comprehensive range of solutions, including Data Center, Cloud, End-User Computing, Tech Support, Data Warehousing, Business Analytics, Robotic Process Automation (RPA), and Mobility. With a diverse client base across various industries, Orient is committed to delivering innovative, high-quality services that drive business transformation. Job Description: Team Leader Business Development (BFSI Sector) We are seeking an experienced and driven team leader to head our business development team in the BFSI (Banking, Financial Services, and Insurance) sector. The ideal candidate will have over 15 years of experience in BFSI sales, with a proven track record of driving business growth and achieving revenue targets. This role involves leading a team of sales professionals, formulating sales strategies, and building strong relationships with key stakeholders in the BFSI industry. Key Responsibilities Lead, manage, and motivate a team of sales executives to meet and exceed revenue targets. Develop and implement effective sales strategies to drive business growth in the BFSI sector. Identify and pursue new business opportunities while establishing strong relationships with key decision-makers in the BFSI industry. Provide continuous guidance, training, and support to team members to help them achieve their individual and team goals. Analyze market trends and monitor competitor activities to refine sales strategies and stay competitive. Ensure the team adheres to company policies, processes, and standards of excellence. Prepare and present regular sales performance reports to senior management. Requirements Minimum of 15 years of experience in BFSI sales, with a proven track record of meeting and exceeding sales targets. Experience leading and managing a team of sales professionals. Strong understanding of the BFSI sector, including market dynamics, industry trends, and regulatory requirements. Excellent communication, negotiation, and interpersonal skills. Strong analytical and problem-solving capabilities. Proven ability to work under pressure and meet deadlines in a dynamic business environment. Demonstrated success in developing and implementing effective sales strategies. Bachelor's degree in Business Administration or a related field. Experience in IT solutions sales, specifically in the BFSI sector, is highly preferred. Orient Technologies Pvt. Ltd. offers an exciting work environment, competitive salary packages, and significant growth opportunities. If you are a results-oriented professional looking to advance your career in a leading IT solutions company, we would love to hear from you. Qualification : Bachelor's degree in Business Administration or a related field.

Job Description About BSM: The BSM team includes over 20,000 seafarers and 2,000 shore-based staff in over 30 locations and across the oceans. Together we move a fleet of 650 vessels responsibly while protecting our people, our fleet and the environment. As a multinational, family-owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base of our success. Our superpower is our diversity. The wealth of more than 80 nationalities and diverse expert knowledge boosts our capacity to innovate and take industry standards to the next level. As a family-owned business, we value a culture of caring for one another. Our strength is our diversity, with over 80 nationalities in our company. Join BSM today as we continue shaping the future of shipping while enabling international commerce for millions worldwide. Job Objective: To enhance the overall performance of the BSM Group of companies by providing relevant and applicable on board training for seagoing staff and ensuring the results of such training meet and exceed the group and customer s requirements in a quality-controlled environment. In addition, supports MTC with regular feedback from visits and classroom training when not on board a vessel. Requirements Work Experience: Minimum 5 years of recent sailing experience in the capacity of Master or CE, preferably in a range of vessels. Minimum Qualifications: IMO Model Course 6.09 Training course for instructors, or equivalent IMO Model Course 6.10 Train the simulator trainer and assessor (applicable to MTC periods) IMO Model Course 1.30 On Board Assessment MRM Facilitator Swedish Club Academy (where delivered) Internal Auditor s course - ISO 9001 and ISO 14001 In-house Qualifications: On Board Trainer and Assessor CBT (Videotel) On Board Training by Design (Videotel) Leadership and Management CBT (Videotel) Training, Mentoring and Assessment on Board (Videotel) Job-Specific Skill Requirements: A thorough knowledge of current and impending maritime legislation A thorough knowledge of maritime training and development needs An understanding of Andragogy (adult learning theory) A comprehensive understanding of evaluation and assessment techniques A thorough working knowledge and understanding of STCW as amended A thorough understanding of MLC 2006 as amended Knowledge of current and emerging trends and concepts in training Good communication and presentation skills Fluency in English PC / Microsoft Office literate (particularly Word, Excel and PowerPoint) A thorough working knowledge of the PAL system Benefits Why you should join us! Career development opportunities Technical and soft skills training Comprehensive health insurance coverage Annual performance bonus Diverse workforce Flexible work opportunities Be a part of the ever-growing Schulte group family

Position: Email Marketing Specialist Location: Gurugram Experience: 2 7 Years Qualification: Any Graduate or higher Working Days: 5 days/week Shift: Day shift, 9 hours Job Overview: We are seeking a highly skilled and creative Email Marketing Specialist to manage and execute targeted email campaigns that drive customer engagement and support business growth. The ideal candidate will be proficient in crafting effective marketing strategies, executing high-performance email campaigns, and analyzing campaign performance to maximize ROI. Key Responsibilities: Plan, develop, and execute effective email marketing campaigns focused on audience engagement and lead generation. Manage end-to-end email deployment, including mass/broadcast email campaigns, segmentation, and personalization. Execute IP warm-up processes and maintain sender reputation. Identify and grow the email subscriber list through strategic targeting and lead generation initiatives. Create engaging and customized email templates using HTML and CSS. Utilize tools like Canva to design flyers and promotional content for email campaigns. Perform list segmentation based on demographics, behaviors, and campaign goals. Track and analyze key performance indicators (open rates, click-through rates, conversions) and optimize campaigns accordingly. Monitor domain health; manage blacklisting/delisting processes as required. Contribute to the development of broader marketing strategies including competitor analysis, customer segmentation, and remarketing tactics. Assist in formulating sales and customer engagement strategies based on market insights. Ensure alignment of email campaigns with overall digital marketing objectives. Key Skills & Requirements: Proficiency in HTML and CSS for designing responsive and visually appealing email templates. Expertise in creating flyers and creatives using tools like Canva. Advanced knowledge of Microsoft Excel for MIS reporting, pivot tables, and data analysis. Hands-on experience with email marketing tools and platforms (e.g., Mailchimp, SendGrid, Zoho Campaigns, etc.). Understanding of IP warming, domain health, and spam management. Strong analytical skills with a results-driven mindset. Basic understanding of SEO and digital marketing concepts. Excellent communication, organization, and time management skills. Qualification : Any Graduate and above

Job Title: Software Support Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 6 Job Type: Full-Time Job Overview: We are seeking enthusiastic and customer-focused Software Support Executives to join our team in Rajkot. This entry-level role offers an excellent opportunity to start your career in software technical support, client training, and product testing. If you are eager to learn, communicate effectively, and provide exceptional client support, we want to hear from you! Key Responsibilities: Provide software technical support and training to clients via calls and remote/online sessions. Assist in testing new software releases and offer constructive feedback for improvements. Build and maintain strong, long-lasting relationships with clients through excellent service. Perform software installation and conduct client training sessions. Participate in internal training programs as required. Respond promptly to support calls and provide effective solutions. Complete assigned tasks within the estimated time frame. Basic knowledge of SQL and Crystal Reports is a plus but not mandatory. Eligibility & Requirements: Freshers with a keen interest in software support and client management. Good communication skills and the ability to handle client interactions confidently. Basic understanding of software concepts and troubleshooting. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Familiarity with SQL queries and Crystal Reports will be an added advantage. Strong problem-solving and analytical skills. Patience and a customer-oriented mindset. Personal Attributes: Positive attitude, self-motivated, and proactive. Excellent interpersonal and teamwork skills. Ability to manage time effectively and work under pressure. Kickstart your career in software support with hands-on training and growth opportunities. Work in a collaborative and supportive environment based in Rajkot. Gain valuable experience interacting with clients and working on real-world software products. Apply today to join our team of Software Support Executives and build a rewarding career in software support!

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!