Call Center Jobs in Ahmedabad

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Experience Center Associate Location: Ahmedabad Experience: 1 3 Years Qualification: Graduate / Diploma in any relevant field Employment Type: Full-Time Role Objective: Serve as the primary point of contact at the Experience Center, ensuring a seamless, engaging, and informative experience for all visitors by showcasing the company s smart technology and integrated solutions. Key Responsibilities: Manage daily operations of the Experience Center as the single point of contact. Demonstrate and explain a range of smart technology products, including: Interactive Displays Active LED Screens Smart Speakers Surveillance Cameras Video Management Systems (VMS) Crestron Control Systems Digital Door Locks & Video Door Phones (VDPs) Ensure all devices and setups are functional, updated, and presentable at all times. Coordinate with internal teams for product updates, technical support, and setup enhancements. Greet and guide visitors, understand their requirements, and deliver personalized demonstrations. Maintain a professional, informative, and customer-centric environment within the center. Core Competencies: Good communication and interpersonal skills Strong understanding of audio-visual and smart home technologies Ability to present technical concepts in a user-friendly manner Detail-oriented with good organizational and troubleshooting skills Customer-focused mindset Qualification : Graduate / Diploma in any relevant field

Inside Sales Representative Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | Work from Office Experience Required: 1 to 3 years Qualification: Any Graduate (IT/Computer Science background preferred) Salary: Based on experience and skills Notice Period: Immediate joiners preferred Job Overview We are hiring a motivated and customer-focused Inside Sales Representative to join our growing sales team in Ahmedabad. This role involves lead generation, value-based selling, and acting as a trusted advisor for clients interested in Microsoft Cloud solutions, including Office 365, SharePoint, Exchange, Windows Server, and virtualization technologies. The ideal candidate will have excellent communication skills, a consultative sales mindset, and a passion for building long-term client relationships. Key Responsibilities Generate qualified leads through cold calling, email campaigns, and proactive outreach to prospective clients. Promote and position Microsoft Cloud solutions such as Office 365, SharePoint, Microsoft Exchange, Windows Server, and virtualization technologies. Engage in value-based selling to identify customer needs and propose tailored solutions. Build and nurture relationships with customers and channel partners to foster long-term growth. Work closely with the sales and technical teams to align on customer requirements and solution strategies. Maintain accurate lead data, activity tracking, and follow-ups in the CRM system. Achieve or exceed monthly lead generation and conversion targets. Stay updated on the latest Microsoft technologies and product updates to effectively engage prospects. Required Skills & Qualifications 1 to 3 years of experience in inside sales, IT sales, or software product sales. Excellent English communication skills both written and verbal are a must. Proven ability to generate and qualify leads through cold calling and outreach. Strong understanding of Microsoft products and cloud technologies is preferred. Goal-oriented with a customer-centric approach to sales. Any graduate can apply; preference will be given to candidates with IT or computer science backgrounds. Opportunity to work with a Microsoft Gold Partner on cutting-edge cloud and IT solutions. Career growth path into business development or account management roles. Supportive and collaborative work culture. Work directly with leading enterprise clients and industry professionals. Apply now to start your sales career in a fast-growing cloud solutions company based in Ahmedabad and make your mark in the IT services industry! Qualification : Any graduate can apply; preference will be given to candidates with IT or computer science backgrounds.

Lighting Designer | 3+ Years Experience | Ahmedabad We are looking for a skilled Lighting Designer with over 3 years of experience to create innovative and efficient lighting designs for diverse commercial and public spaces. The ideal candidate will be proficient in AGI32, Dialux, and AutoCAD, with strong technical expertise and a creative eye to balance aesthetics, functionality, and budget. Key Responsibilities: Design comprehensive lighting plans including fixture layouts, lighting calculations, photometric analysis, and lighting control systems. Collaborate with design teams to select lighting fixtures that meet project budgets, performance standards, and aesthetic requirements. Utilize AGI32 and Dialux software to perform accurate illumination calculations and photometric lighting analysis. Use AutoCAD or equivalent software to read, edit, and create detailed lighting layout plans. Design lighting solutions for a variety of settings such as: Commercial office buildings Retail and shopping centers Medium to large warehouses Car parks (both undercover and open) Specialized facilities like hospitals, schools, and public amenities Sports fields (indoor and outdoor) Take initiative and work independently to meet project goals and deadlines. Required Skills & Qualifications: Minimum 3 years of professional experience in lighting design. Proficiency in AGI32 and Dialux for lighting calculations and photometric analysis. Strong skills in AutoCAD or similar CAD software. Experience designing lighting systems for commercial, institutional, and public spaces. Ability to manage multiple projects and work independently with minimal supervision. Location: Ahmedabad, India

System Engineer - L4 Location: Ahmedabad, India Company: Wipro Limited Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Job Description Key Responsibilities Excellent communication skills to handle irate customers and pacify them effectively. Technical knowledge in troubleshooting base operating system issues and eagerness to learn new technologies. Troubleshoot Windows, Outlook, Teams, Citrix, VDI, VPN, Security Apps, etc., over remote support. Answer incoming calls and respond to customer emails in a timely manner. Manage and resolve customer complaints efficiently. Identify and escalate issues to supervisors when needed. Provide product and service information to customers. Research required information using available resources and offer solutions to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and domains who can best support the user. Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new issues and resolutions provided. Complete call logs and reports. About Wipro Wipro is building a modern digital transformation business with bold ambitions. Join a team that values reinvention of yourself, your career, and your skills. Wipro is a place that empowers you to design your own career reinvention, evolve, and grow. Applications from people with disabilities are explicitly welcome.

Position: Senior Engineer/Technical Lead (DevOps Engineer - Azure) Job Description: Key Responsibilities: Azure Cloud Management: Design, deploy, and manage Azure cloud environments. Ensure optimal performance, scalability, and security of cloud resources using services like Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure App Services, Azure Functions, Azure Storage, and Azure SQL Database. Automation & Configuration Management: Use Ansible for configuration management and automation of infrastructure tasks. Implement Infrastructure as Code (IaC) using Azure Resource Manager (ARM) templates or Terraform. Containerization: Implement and manage Docker containers. Develop and maintain Dockerfiles and container orchestration strategies with Azure Kubernetes Service (AKS) or Azure Container Instances. Server Administration: Administer and manage Linux servers. Perform routine maintenance, updates, and troubleshooting. Scripting: Develop and maintain Shell scripts to automate routine tasks and processes. Helm Charts: Create and manage Helm charts for deploying and managing applications on Kubernetes clusters. Monitoring & Alerting: Implement and configure Prometheus and Grafana for monitoring and visualization of metrics. Use Azure Monitor and Azure Application Insights for comprehensive monitoring, logging, and diagnostics. Networking: Configure and manage Azure networking components such as Virtual Networks, Network Security Groups (NSGs), Azure Load Balancer, and Azure Application Gateway. Security & Compliance: Implement and manage Azure Security Center and Azure Policy to ensure compliance and security best practices. Required Skills and Qualifications: Experience: 5+ years of experience in cloud operations, with a focus on Azure. Azure Expertise: In-depth knowledge of Azure services, including Azure Virtual Machines, Azure Kubernetes Service, Azure App Services, Azure Functions, Azure Storage, Azure SQL Database, Azure Monitor, Azure Application Insights, and Azure Security Center. Automation Tools: Proficiency in Ansible for configuration management and automation. Experience with Infrastructure as Code (IaC) tools like ARM templates or Terraform. Containerization: Hands-on experience with Docker for containerization and container management. Linux Administration: Solid experience in Linux server administration, including installation, configuration, and troubleshooting. Scripting: Strong Shell scripting skills for automation and task management. Helm Charts: Experience with Helm charts for Kubernetes deployments. Monitoring Tools: Familiarity with Prometheus and Grafana for metrics collection and visualization. Networking: Experience with Azure networking components and configurations. Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues. Communication: Excellent communication skills, both written and verbal, with the ability to work effectively in a team environment. Preferred Qualifications: Certifications: Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect) are a plus. Additional Tools: Experience with other cloud platforms (AWS, GCP) or tools (Kubernetes, Terraform) is beneficial. Location: IN-GJ-Ahmedabad, India-Ognaj (eInfochips) Time Type: Full time Job Category: Engineering Services "

We are currently recruiting for an ERP Business Development Manager position in our company. This position will be responsible for helping to increase interest, sales and revenue goals of a range of ERP solutions to corporate clients using Odoo ERP. The position will act as a subject matter expert, involve business development and deal making skill including strategic consulting and needs assessment, identifying and driving new business opportunities, pricing and contract negotiations. Roles & Responsibilities: Collaboratively works with assigned Inside Sales Representative to develop an overall territory account plan in order to maximize opportunities and generates sales activity with customers and partners. Represent the Company at conferences, exhibitions and seminars to help communicate our unique value proposition to the Odoo ERP community. Supports marketing related events, seminars, mailings and call campaigns to increase ERP awareness and presence in the international market. Leads negotiations, coordinates complex decision-making process, and overcomes objections to capture new business opportunities. Achieves/exceeds monthly sales targets and gross profit quota by identifying, prospecting and qualifying new customers and selling through strategic partners in a geographic territory. Responsible to develop, build and strengthen long term relationships with customers and partners. Performs other duties as assigned by Synconics management. Knowledge, Skills and Abilities Required: Experience: 0-2 Years. Professional sales experience in high-tech or service-related industry with preferred successful software sales. Experience in Solution Selling techniques with an emphasis on strong account management Highly motivated and results oriented. Strong presentation, communication, organization, multitasking, and time management skills. Demonstrated experience working within the ERP community. Well organized, self-motivated with a proven track record of success in new business sales. Determined, results driven professional with a consultative approach to selling. Proven ability to create a sales opportunity within an account and close high value deals. Proven track record of consistently exceeding corporate objectives and quotas. Have experience in developing and negotiating contracts. Good understanding of marketing fundamentals. Presenting Synconics and it s services to potential clients through communication, telephone calls and emails. Ability to work in a fast-paced team sales environment with minimum supervision. Experience with MS Office, CRM and ERP Modules.

Experience 3 Years No of Openings 2 Responsibilities Collaborate with clients and teams to understand the latest candidate requirements. Develop a well-structured recruitment strategy. Source qualified candidates from social media, internal databases, and different job portals. Make changes in approaches according to the latest industry trends. Assist with budget preparation and HR-related tasks. Screen and filter out candidates by evaluating against the latest standards. Analyze a candidate s capabilities via pre-screening assessments and calls. Conduct interviews using a variety of methods, like video, in-person, or telephone. Keep track of applicants at every stage and follow up. Create new leads by participating in tech conferences and meetups. Keep a record of job responsibilities through job analyses. Skills A bachelor s in HR or any related field. Excellent sourcing and evaluation skills. Proven experience in building the talent pool for the IT department via different recruitment platforms and processes. Familiarity with interview formats, such as Skype, Zoom, Teams, etc. Solid understanding of phone interviews, group interviews, and other interview methods. First-hand experience using Applicant Tracking System (ATS) and recruitment software. Good communication and decision-making skills. Qualification : A bachelors in HR or any related field.

JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance ltd. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment; Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business target. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc. Delivery of volume from service channels cashier & call center service. Delivery of volume from new identified channels like digital, CIBIL watch. Daily system / process support to sales team. Daily business MIS preparation and roll out. Monthly incentive calculation and roll out. Contest calculation and roll out. Liaise with HR team for various activities like R&R, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc. Track and Manage On roll & Off roll headcount and productivity. Liaise with Risk team for Offer generation, policy changes etc. Classroom Training & Training over call for any new enhancement, changes in product / processes. Allocation of monthly offer base to sales / call center team. Conducting various business meet like ZSM / RSM meet / Contest based trips. Managing portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location management. Managing various vendors: ensuring timely onboarding, calculation of payout etc. Monthly inputs for SMT reporting and Deck preparation. Annual inputs for LRS & AOP Deck preparation. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Major System issues and TAT for its resolution. Frequent system changes. Roll out of new system enhancement / customer communication across various channels. 5. DECISIONS (Key decisions taken by job holder at his/her end) NA 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work: Connect with various internal department i.e. COE, Sales, Mkt, Credit, Ops, RCU, Collections & Compliance. Connect with HR department for various activities. External Clients Roles you need to interact with outside the organization to enable success in your day to day work: Mapping of market competition and practices. Meeting with external vendors along with IT. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) Business achievement of Fee / Insurance / Rate as per the target. Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 0 to 2 Number of Direct Reports: 0 to 1 Number of Indirect Reports: NA Number of Outsourced employees: 0 to 2 Number of locations: 1 Number of products: 1 Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications Graduate / Post Graduate Good command in Microsoft Office suite. Work Experience 3 to 5 years of relevant experience Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated Qualification : Graduate / Post Graduate

About Cencora Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Responsibilities: Loads, unloads of packages scheduled for pickups/deliveries Checks correctness and completeness of consignment during pickups/deliveries Consults with dispatching on best route available for a timely delivery/pickup Must make sure that the House Way Bill is properly completed by shipper and/or consignee Uses cell phone to immediately report on progress or problem of deliveries, pick ups and to secure permanent availability Verifies good order of packages and/or envelopes Provides a communication link between customers and office staff Any customer feedback must immediately be reported to operation; assure that all tasks assigned to him is fulfilled in a correct and timely manner Must maintain excellent cooperation with other team members Must be courteous with all customers and must always use proper language Must be dependable and avoid unexcused absence Must be presentable, wear clean clothes and well-kept at all times Always follow safety of work Requirements: Valid Driving License Gujratilanguage - native or C1 Ability to read and write English Must have knowledge of Indian transport system and traffic rules Must be attentive to details Must be discipline with good conduct Must be courteous at all times Computer literacy will be an advantage Experience in logistics, cold chain, courier is preferred Reports Directly To: Operations supervisor / Operation Executive / Branch Manager What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: World Courier (India) Private Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Job Title: Key Accounts Manager Location: India Job Purpose As a Key Accounts Manager, you will be responsible for driving sales strategies and performance in your assigned market. Your core focus will be on primary sales, secondary sales, and ensuring strong brand presence within the defined territory. You will manage and support the distributor network, ensuring financial and ethical objectives are met in alignment with the division s business strategy. This role empowers you to develop customer management plans, approve credit notes for expiry-related product issues, recommend distributor appointments and credit limits, and plan and optimize resource utilization. You will also participate in strategy execution review meetings to ensure alignment with divisional goals making your role critical to the division s overall success. Roles and Responsibilities Area Business Planning: Develop monthly and quarterly business plans Create strategies for trade activation and sales growth Plan demand generation initiatives and ensure demand fulfillment Monitor actual sales performance and make course corrections as needed Conduct regular prescription audits for Abbott brands and competitor products Build and maintain an up-to-date customer list (doctors, chemists) aligned with therapy and product requirements, maintained both digitally and physically Identify potential towns for business expansion and appoint distributors and customers in alignment with Abbott s business philosophy Business Generation & Development: Achieve monthly, quarterly, half-yearly, and annual sales targets by ethically promoting Abbott products to customers Conduct scientific discussions with doctors and chemists to promote products in clinics and retail outlets Organize CME programs and camps as per divisional strategy and customer needs Execute trade and clinic activations to enhance brand visibility Plan and implement merchandising and sampling activities in line with divisional strategy Support the successful launch of new products by identifying key target customers, conducting pre-launch meetings, and providing effective in-clinic/trade promotions along with valuable feedback to the company Customer Management: Implement your customer management plan to ensure complete customer coverage, meeting the following KPIs: 100% coverage of target doctors Achieve the required call average per customer segment as defined by the division/therapy Gather market intelligence and monitor retailer-level inventory management, aligning with product profiles and marketing strategies Brand Management: Ensure visibility and availability of Abbott brands at retail outlets as part of brand promotion strategies Plan and participate in retail meets, market blitz campaigns, and other promotional events to drive sales growth Qualifications Education: B.Sc. or B. Pharma (mandatory) Experience: Minimum 2 years of experience in pharmaceutical sales (preferred) Key Skills Excellent communication and interpersonal skills Strong business planning and analytical abilities Expertise in customer relationship management Proactive with problem-solving mindset Ability to coordinate with cross-functional teams Familiarity with pharma market dynamics and competitor strategies Abbott offers a dynamic work environment, excellent career growth opportunities, and the chance to work with industry-leading products that make a real difference to patients lives. Join us to be part of a purpose-driven team shaping the future of healthcare. Qualification : B.Sc. or B. Pharma (mandatory)

Job Title: Network Engineer (Cisco) Role Overview: The Network Engineer is responsible for carrying out updates to the service lifecycle, configuring IT systems, executing changes, drafting documentation, and monitoring IT services. The role demands expertise in various Cisco network devices and services, troubleshooting, and network maintenance for high-performance and availability. Key Responsibilities Carry out recommended updates to the service lifecycle, including patching and point releases upgrades. Configure IT systems and execute basic changes while following standard operating procedures and change/release management policies. Draft technical and end-user documentation for specific IT services or sets of services. Monitor specific IT services for availability and performance, reporting anomalies through predefined processes. Expert in various Cisco network devices and services (routers, switches, MPLS, SolarWinds, Umbrella, BRG, firewall, load balancers, VPN, VoIP/Call Manager). Installation, configuration, and troubleshooting experience with Cisco devices. Experience in Voice, WAN, Wireless & Site Networks. Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations. Monitor system resource utilization, trending, and capacity planning. Problem-solving skills to resolve network-related issues. Manage telecommunications network including LAN, WAN, MPLS, and SONET environments. Support SSL VPN, Firewall, and Network Switches. Hands-on experience in installing, configuring, and troubleshooting Cisco routers, Palo Alto Firewalls, switches, load balancers, and network access controllers. Represent network operations function for all change management-related queries. Experience in using network management tools for performance tuning, troubleshooting, and capacity planning. Specific Knowledge In-depth understanding of and experience with Firewall LAN/WAN, routing, switches including BGP, Meraki, MPLS, VPN, Solarwinds, Umbrella, BRG, and EIGRP. Advanced experience with routers, switches, and LAN/WAN equipment. Knowledge and working experience with Wireless Infrastructure. Familiarity with network monitoring and diagnostic tools. Advanced troubleshooting skills in LAN/WAN/Wireless infrastructure. Escalation point of contact for all Network Technologies. Skills Ability to work independently, as a technical resource, and as a key participant in a team environment. Independent, persistent, and results-oriented individual able to contribute ideas and opinions for sound solutions. Comfortable working with minimal supervision/guidance and dealing with ambiguity. Excellent time management and organizational skills, able to manage multiple concurrent projects. Excellent English communication and presentation skills, both written and verbal. Experience in handling critical incidents and providing solutions in pressure situations. Familiarity with ticketing systems. Ability to grasp and understand new technology trends and concepts. Certifications CCNA, CCNP, PCNSA or PCNSE certification required.

Job Title: Sales Executive Merchant Acquiring Job Overview: Plada Infotech Services Ltd, a leading company in the Merchant Acquiring Industry, is looking for energetic and ambitious Sales Executives to join our growing team. This role involves generating new merchant acquisition leads, driving successful activations, and building long-term client relationships. Key Responsibilities: Lead Generation & Acquisition: Identify and acquire new merchants in the assigned territory. Achieve territory coverage and maintain the quality of signings. Ensure merchant onboarding, welcome call, and activation within the first 100 days. Sales & Relationship Building: Follow up on customer and employee-generated leads. Provide consultative solution selling to build long-term partnerships. Reinforce and communicate the value proposition of card acceptance. Issue Resolution & Campaign Execution: Take ownership of resolving surcharge & suppression issues. Ensure efficient delivery of sales campaigns and proactively identify new opportunities. Serve as the first point of escalation for merchant issues from various channels. Market Understanding & Cross-Selling: Develop a deep understanding of the local market and customer needs. Leverage cross-selling opportunities to maximize revenue potential. Qualifications & Skills: 1-3 years of sales experience in merchant acquiring, payments, or financial services. Strong communication, negotiation, and relationship management skills. Ability to generate and close leads independently. Problem-solving mindset and ability to handle escalations effectively. Self-motivated and target-driven with a results-oriented approach. Benefits: Best-in-industry incentive structure for top performers. Career growth opportunities in a fast-paced industry. Training & development programs to enhance sales skills. If you're a driven sales professional looking for an exciting opportunity to grow and succeed, join Plada Infotech Services Ltd and be part of a winning team!

Sr. DevOps Engineer To qualify for the role you must have: Experience: 10+ Years Skills: Azure DevOps, MySQL, CI/CD, Docker, Python, Shell, Cloud Services (MS SQL/MySQL, NoSQL), Swagger, REST Qualifications: MCA/ BCA / BEIT / BECE /MSc.IT /Bsc.ITYour key responsibilities: Work on a UK Time Zone (11:30 AM to 9 PM IST) schedule to ensure at least 6 hours overlap with the client s team. Provide call support on a rotational basis, ensuring smooth operations and timely resolutions. Lead DevOps initiatives with 7+ years of experience, including at least 3 years of hands-on experience with Azure DevOps. Act as a DevOps Lead, mentoring junior engineers and driving the implementation of best practices for CI/CD, cloud infrastructure, and automation. Ensure proficiency in Azure Infrastructure and Azure DevOps, contributing to the design, deployment, and management of scalable and secure infrastructure. Maintain a constant learning attitude, staying updated on the latest DevOps technologies and trends. Skills and attributes for success: Deep experience with CI/CD tools and hands-on expertise in building and managing pipelines. Strong knowledge of C#, .NET, .NET Core, and working with databases (SQL, MySQL, NoSQL). Excellent team collaboration skills, with the ability to work effectively across development, database, and technical support teams. Strong organizational and time management skills, with the ability to manage multiple projects simultaneously. Awareness and familiarity with Agile processes, ensuring efficient sprint planning and task management. A strong sense of ownership and responsibility for project success, with a focus on delivering high-quality, reliable infrastructure solutions. Proficiency with enterprise-grade tools like Jira, Confluence, and other project management/requirements management solutions. Expert knowledge in automation and configuration management technologies, capable of designing, planning, and deploying large-scale solutions. Experience implementing monitoring and logging solutions for cloud or hybrid environments, particularly in containerized environments. Security-focused design and implementation experience is a plus, with an understanding of how to build secure DevOps pipelines. Hands-on experience with Application Health Monitoring, alerting, and first-level resolution for technical issues. Proven ability to design and implement secure, reliable, and scalable systems. Experience working with Swagger, REST APIs, and integrating with third-party APIs. Strong scripting skills in Python, Shell, and the ability to automate tasks efficiently. Deep understanding of programming languages and their build strategies, particularly in CI/CD pipelines. Complete design and implementation of CI/CD processes, optimizing for scalability and reliability. Experience in the management of cloud services for MS SQL/MySQL and NoSQL databases. Familiarity with virtualization technologies (e.g., hypervisors). Understanding of ISO 27001 and GDPR compliance frameworks. Qualification : MCA/ BCA / BEIT / BECE /MSc.IT /Bsc.IT

Position: Maintenance Head Location: Ahmedabad Job Purpose The Maintenance Head is responsible for ensuring the smooth operation, reliability, and safety of all production lines, plant equipment, and utilities. This role focuses on preventive maintenance, statutory compliance, cost control, and energy conservation. Key Responsibilities Maintain all production lines, utilities, and plant equipment in optimal condition. Plan and execute maintenance activities (Daily, Monthly, and Annual). Implement preventive and breakdown maintenance programs. Manage spare parts inventory and optimize cost control. Oversee installation and commissioning of new machinery. Ensure compliance with statutory requirements: GPCB, UGVCL, Factory Act, and safety standards. Analyze data for MTTR/MTBF, machine uptime, and energy consumption. Lead TPM initiatives (Preventive Maintenance Pillar). Drive energy conservation and Kaizen implementation. Lead safety, environmental, and sustainability-related projects. Review team performance and manage training and development. Key Performance Indicators (KPIs) Reduction in Mean Time to Repair (MTTR). Improvement in Mean Time Between Failures (MTBF). Optimization of repair and maintenance costs. Increase in equipment uptime and availability. Reduction in near-miss incidents and safety cases. Qualifications & Experience Education: B.E. / B.Tech in Mechanical or Electrical Engineering. Experience: 12 16 years of relevant industry experience (Maximum 18 years). Qualification : B.E. / B.Tech in Mechanical or Electrical Engineering

Relationship Manager (RM) Global Trade Finance (GTX) Location: Ahmedabad Experience: 3 5 years Reporting To: Head Global Trade Finance Company: KredX About GTX GTX is a licensed International Trade Financing Services (ITFS) platform operating under IFSCA, designed to support exporters and importers with cross-border working capital needs. Headquartered in GIFT City, our tech-driven platform combines innovative financial solutions with market expertise to simplify and scale global trade financing. Role Overview We are expanding our Global Trade Finance (GTX) vertical and are looking for a highly motivated and experienced Relationship Manager to join our team. In this role, you will be responsible for structuring and executing trade finance transactions, managing client portfolios, building strategic relationships, and ensuring compliance across all operations. You'll work closely with exporters, importers, financial institutions, and internal teams to deliver comprehensive trade finance solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute various trade finance products such as export factoring, LC, SBLC, forfaiting, buyer s/supplier s credit, etc. Manage and grow a portfolio of corporate clients engaged in international trade. Identify cross-selling opportunities and strengthen client relationships through customized financing solutions. Operational & Risk Oversight Ensure thorough execution of documentation, credit appraisal, compliance checks (KYC/AML), and risk assessments. Oversee transaction lifecycles, including disbursals, repayments, collateral management, and flow monitoring. Coordinate with compliance, risk, and legal teams to ensure risk mitigation across deals. Banking & Institutional Partnerships Liaise with banks (domestic & international), NBFCs, ECAs, and factoring partners for deal structuring and closures. Negotiate terms, pricing, and exposure limits with funding institutions to secure optimal outcomes. Strategic Initiatives Contribute to the development and automation of trade finance products and processes. Monitor global trade trends, regulatory updates (UCP, URDG, FEMA, RBI), and customer behaviors to inform strategy. Candidate Profile Education & Experience 3 5 years of experience in trade finance roles at banks, NBFCs, fintechs, or corporate treasury teams. Certifications such as CDCS or CITF are advantageous. Strong knowledge of trade finance instruments, international regulatory frameworks, and cross-border trade dynamics. Skills & Competencies Proficient in trade documentation, credit analysis, and risk management. Strong analytical thinking and structured problem-solving abilities. Excellent communication, negotiation, and client relationship management skills. Be a part of a high-impact, high-growth vertical with international exposure. Work in a fast-paced, innovation-driven environment backed by strong institutional support. Lead and contribute to digital-first, transformative trade finance initiatives.

Job Title: Finance & Accounts CA / Inter CA Location: Ahmedabad Experience: 2 4 Years Remuneration: Best in Industry Job Summary: We are looking for a dynamic and detail-oriented Chartered Accountant (CA) or Inter CA professional with 2 4 years of relevant experience to join our Finance & Accounts team. The ideal candidate will handle core finance operations, statutory compliance, financial reporting, and support in strategic financial planning. Key Responsibilities: Manage TDS, Income Tax, and other direct tax compliance Prepare and finalize annual accounts in accordance with applicable standards Support internal and statutory audits, ensuring all required documentation and reconciliations are completed Ensure full statutory compliance with all financial regulations Monitor and manage cash flow planning and forecasting Prepare and analyze monthly financial statements Conduct in-depth financial analysis to support decision-making Ensure compliance with applicable accounting standards and corporate finance policies Candidate Requirements: Qualified CA or Inter CA 2 3 years of post-qualification experience Strong understanding of accounting standards, statutory regulations, and corporate finance functions Prior experience in hardcore finance roles (corporate finance, accounting, or financial analysis) Proficient in financial reporting tools and MS Excel Excellent communication and presentation skills If you're looking to build a rewarding career in a challenging finance role and contribute to strategic financial operations, we invite you to apply. Qualification : Qualified CA or Inter CA

Job Title: Banking & Finance Executive Location: Ahmedabad Experience: 2 4 Years Remuneration: Best in Industry Job Summary: We are seeking a motivated and detail-oriented professional with experience in Banking and Finance operations to join our team in Ahmedabad. The ideal candidate will have a strong understanding of banking procedures, transaction processing, and regulatory compliance, along with the ability to manage daily financial operations efficiently. Key Responsibilities: Authorize and verify RO/SO entries including cash receipts, payments, CMS, ECMS, UPI, RTGS, NEFT, and fund transfers (FTs) Perform end-of-day (EOD) cash balancing and tallying within approved limits Handle clearing operations efficiently and accurately Execute reconciliation processes for banking transactions and accounts Prepare and submit timely reports to stock exchanges as required Ensure regulatory, compliance, and procedural adherence across all operations Coordinate and support internal and external audits Candidate Requirements: 2 3 years of post-qualification experience in Banking or Finance Solid understanding of core banking functions, clearing systems, and financial regulations Prior experience in corporate banking or financial operations preferred Strong analytical, communication, and presentation skills Ability to work independently and maintain high attention to detail This role offers an excellent opportunity for finance professionals to expand their expertise in banking operations while working in a dynamic and regulated environment.

Senior Design Engineer Electrical (Automation & Control Panel Design) Department: Engineering / Control Panel Production Location: Ahmedabad Qualification: B.E. in Electrical Engineering OR Diploma in Electrical Engineering with relevant experience Job Summary We are seeking a detail-oriented and experienced Senior Design Engineer with expertise in Electrical Control Panel Design, PLC Automation Systems, and proficient use of EPLAN Electric P8 and AutoCAD. The candidate will lead the design and modification of automation control panels, develop system architecture based on P&ID and project specifications, and prepare accurate as-built drawings. Key Responsibilities Design and modify Automation PLC Control Panels including MCC, VFD, and SCADA system architectures. Prepare General Arrangement (GA) drawings, Schematic Diagrams, I/O Lists, and Bill of Materials (BOM) using EPLAN Electric P8 and AutoCAD. Analyze and interpret P&ID diagrams to develop Automation System Architecture and related control panel designs. Create and manage EPLAN Macros, Part List Reports, Termination Diagrams, and Structure Identifiers. Prepare Single Line Diagrams (SLD) for HT and LT electrical systems. Develop accurate and optimized BOMs aligned with client requirements and project specifications. Assist in cost estimation and material selection for automation systems during project proposal stages. Ensure all designs comply with industry standards, quality guidelines, and customer specifications. Collaborate with cross-functional teams including Project Management, Procurement, and Manufacturing. Support preparation of as-built drawings and project documentation for completed installations. Required Skills and Experience Minimum 3 years of experience in Electrical Design Engineering with a focus on industrial automation and control panel design. Proficient in EPLAN Electric P8 and AutoCAD 2D software. Strong understanding of PLC, VFD, MCC, SCADA system design, and relevant electrical safety standards. Hands-on experience with panel layout, wiring schematics, and system architecture design. Expertise in EPLAN reporting tools, macro creation, and part list management. Ability to read and interpret P&ID, electrical drawings, and technical specifications accurately. Experience in cost estimation and material selection aligned to system design. Excellent attention to detail, strong communication, and documentation skills. Benefits Opportunities for professional development and technical training Exposure to diverse and challenging industrial automation projects Collaborative and innovative work environment Qualification : B.E. in Electrical Engineering