Call Center Management Jobs in Ahmedabad

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Experience Center Associate Location: Ahmedabad Experience: 1 3 Years Qualification: Graduate / Diploma in any relevant field Employment Type: Full-Time Role Objective: Serve as the primary point of contact at the Experience Center, ensuring a seamless, engaging, and informative experience for all visitors by showcasing the company s smart technology and integrated solutions. Key Responsibilities: Manage daily operations of the Experience Center as the single point of contact. Demonstrate and explain a range of smart technology products, including: Interactive Displays Active LED Screens Smart Speakers Surveillance Cameras Video Management Systems (VMS) Crestron Control Systems Digital Door Locks & Video Door Phones (VDPs) Ensure all devices and setups are functional, updated, and presentable at all times. Coordinate with internal teams for product updates, technical support, and setup enhancements. Greet and guide visitors, understand their requirements, and deliver personalized demonstrations. Maintain a professional, informative, and customer-centric environment within the center. Core Competencies: Good communication and interpersonal skills Strong understanding of audio-visual and smart home technologies Ability to present technical concepts in a user-friendly manner Detail-oriented with good organizational and troubleshooting skills Customer-focused mindset Qualification : Graduate / Diploma in any relevant field

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Job Title: Project Coordinator Location: Ahmedabad, India About Metizsoft Metizsoft Solutions Pvt Ltd offers a collaborative and dynamic culture designed to foster long-term career growth. We take pride in our continuous evolution and innovation, driven by a skilled and dedicated project management team. Join us to be a part of an environment that values creativity and excellence. Job Description We are looking for a highly qualified Project Coordinator to support and maintain Metizsoft s position as an industry leader. You will play a key role in developing work plans, tracking progress, and coordinating resources to ensure project success. The ideal candidate will have strong production experience and excellent communication skills to deliver regular updates to management and stakeholders. Key Responsibilities Collaborate with managers and clients to define clear project requirements, scopes, and objectives aligned with organizational goals. Coordinate internal teams and external resources to keep projects within scope, on schedule, and within budget. Monitor project progress, adapting timelines or scope as needed to ensure optimal results. Assign tasks based on team members strengths and skill sets to maximize productivity. Support skill development across teams and facilitate knowledge sharing. Maintain project performance databases to track milestones and overall progress. Report project risks and outcomes to management; escalate issues appropriately. Serve as the primary communication link between internal teams and external vendors or partners. Strengthen partnerships with third-party vendors and researchers to support project objectives. Requirements Minimum of 3 years experience in project coordination. Proven ability to coordinate teams and manage client relationships effectively. Demonstrated success working within corporate environments and interacting with all levels of management. Strong written, verbal, and presentation communication skills. Bachelor s degree or equivalent in a relevant field. Professional certification such as PMP (Project Management Professional) is highly desirable. Work in a supportive and innovative company culture focused on career growth. Engage with diverse projects and cross-functional teams. Opportunity to build strong professional relationships with internal and external stakeholders. Be part of an organization committed to delivering excellence and innovation.

Job Title: Blockchain Developer Experience: 2+ Years Key Responsibilities: Experience with Smart contract development tools is a plus. Strong background in Javascript, Python & Node.js. Experience in writing programs in scripting languages and deep understanding of its architecture. Strong understanding of REST/JSON based API development and integration. Hands-on technical exposure in implementing Blockchain technologies (Ethereum and Hyperledger Familiarity with Hyperledger Fabric and Solidity). Understanding of Distributed Ledger technology, Blockchain, ecosystem and structure. Experience working in an Agile and DevOps environment. Knowledge on Mining, Hashing, Elliptic Curve Cryptography (ECC) and P2P Networking. Extensive experience with progression of major projects from the planning stage through to implementation and completion. Effective communicator to all stakeholders and management during project consulting and analysis. Experience in Docker and Kubernetes is a plus.

System Engineer - L4 Location: Ahmedabad, India Company: Wipro Limited Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Job Description Key Responsibilities Excellent communication skills to handle irate customers and pacify them effectively. Technical knowledge in troubleshooting base operating system issues and eagerness to learn new technologies. Troubleshoot Windows, Outlook, Teams, Citrix, VDI, VPN, Security Apps, etc., over remote support. Answer incoming calls and respond to customer emails in a timely manner. Manage and resolve customer complaints efficiently. Identify and escalate issues to supervisors when needed. Provide product and service information to customers. Research required information using available resources and offer solutions to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and domains who can best support the user. Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new issues and resolutions provided. Complete call logs and reports. About Wipro Wipro is building a modern digital transformation business with bold ambitions. Join a team that values reinvention of yourself, your career, and your skills. Wipro is a place that empowers you to design your own career reinvention, evolve, and grow. Applications from people with disabilities are explicitly welcome.

Deputy General Manager - ESG Location: Ahmedabad, Gujarat, India Responsibilities ESG Compliance and Strategy Development Develop long-term ESG strategies that align with corporate objectives, ensuring effective communication and implementation across the organization to foster a culture of environmental and social responsibility. Ensure all operations exceed regulatory requirements by developing comprehensive compliance strategies and leading the implementation of these strategies across all departments. Set high-level goals, monitor progress, and address any compliance gaps identified during regular audits. Environmental Stewardship Initiatives Lead the development and implementation of advanced environmental stewardship initiatives within the Hydro PSP plant, focusing on reducing environmental impact and promoting sustainability through innovative practices and technologies. Evaluate the effectiveness of environmental initiatives, making data-driven adjustments to improve outcomes, ensuring all activities are documented and reported to both internal and external stakeholders. Developing Reporting Frameworks Develop and oversee ESG reporting frameworks, ensuring they are robust, transparent, and aligned with industry standards and regulatory requirements. Create standardized reporting procedures for accurate and timely collection of ESG data across all departments. Ensure all ESG reports are comprehensive, providing insights into the plant s environmental, social, and governance performance, and use these reports to guide strategic decision-making and continuous improvement. Social Responsibility Programs Oversee the planning and execution of social responsibility programs aimed at improving the welfare of local communities and enhancing the plant s social impact. Identify key areas where the plant can make a positive difference, such as education, health, and infrastructure, and develop programs to address these needs. Ensure that social responsibility initiatives align with the overall ESG strategy and monitor impact through regular assessments and stakeholder feedback. Governance Structures and Processes Lead efforts to enhance governance structures and processes, ensuring they are robust, transparent, and aligned with best practices in corporate governance. Ensure all governance processes are well-documented, consistently applied, and communicated effectively to all relevant stakeholders. Contribute to the plant s overall operational integrity and ethical standards. Stakeholder Engagement Lead stakeholder relations efforts by developing and executing comprehensive engagement strategies for open, transparent, and proactive communication with all external stakeholders. Oversee the management of relationships with regulatory bodies, local communities, environmental organizations, and other key stakeholders. Ensure all stakeholder communications align with ESG objectives and that feedback is used to inform ongoing ESG initiatives and decision-making. Key Stakeholders Internal: Direct Supervisors & other Department Leaders Project Manager Engineering Head Finance Department HR Department Procurement Department Safety Officer IT Department Legal Department External: Government Regulatory Bodies Grid Authority Hydro Equipment Suppliers Land Owners Local Communities Environmental Consultants Financial Institutions Research Institutions Qualifications Educational Qualifications: Master's degree in Environmental Science, Environmental Engineering, or a related field. Certifications from the Indian Green Building Council (IGBC) or the National Environmental Engineering Research Institute (NEERI) in environmental management or sustainability. Work Experience: 12+ years of experience in environmental management or sustainability roles, preferably in the renewable energy or infrastructure sector. Proven track record in developing and implementing ESG strategies, conducting environmental impact assessments, and ensuring regulatory compliance. Strong understanding of environmental regulations, social responsibility standards, and governance frameworks. Qualification : Master's degree in Environmental Science, Environmental Engineering, or a related field.

Deputy General Manager - Office Leasing Role Type: Full-Time Location: Ahmedabad, Gujarat, India Areas of Interest: Sales & Leasing, Sales/Brokerage, Transaction Management Job Description: We are seeking a dynamic and experienced Deputy General Manager to join our Corporate Real Estate team. This pivotal role involves overseeing and managing a variety of Office Leasing transactions and supporting the Corporate Real Estate system. The successful candidate will be responsible for tracking lease information, property values, capital expenditures, rental rates, and real estate assignments. Managing and supporting the Corporate Real Estate system, including tracking lease information, property values, capital expenditures, and rental rates. Assisting in or managing local Office Leasing transaction implementation with a focus on process standardization. Overseeing the closeout process and ensuring a smooth hand-off to the lease administration team. Providing detailed transactional financial analysis support, including cash flow analysis, for the Office Leasing Transaction Management team. Participating in real estate transactions including lease negotiation, administration, and execution. Administering a comprehensive quality assurance program, including customer satisfaction surveys, KPIs, and transaction scorecards. Analyzing and interpreting financial analysis templates such as NPV (Net Present Value) and IRR (Internal Rate of Return) to enable informed decision-making. Collaborating with CBRE, client's Lease Administration, Project Management, Facility Management, and Finance/Accounting teams to ensure seamless service integration. Monitoring all Office Leasing transaction activity, preparing commission forecasts, and tracking savings results on behalf of clients. Requirements: Educational Qualifications: Bachelor's Degree or Master's from a recognized university. MBA/PGDM is preferred. Experience: 5-8+ years of experience in the real estate industry, specifically within Office Leasing and Transaction Management. Key Skills: Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, reliable, and courteous service to customers. Capable of presenting information effectively. Advanced knowledge of financial terms and principles, with experience in conducting advanced financial analysis. Ability to comprehend, analyze, and interpret financial documents. Strong problem-solving skills with advanced analytical and quantitative abilities. Proficiency in Microsoft Office Suite. Qualification : Bachelor's Degree or Master's from a recognized university.

Senior Marketing Executive Key Responsibilities: Strategy Development & Execution: Develop and implement marketing strategies to maximize lead generation and brand visibility at trade shows. Plan, organize, and manage all aspects of trade show events, including booth design, setup, and teardown. Relationship Building: Build and maintain strong relationships with key industry contacts, potential clients, and partners. Serve as the primary point of contact for stakeholders during trade show events. Cross-functional Coordination: Collaborate with internal teams to ensure seamless execution of trade show activities, ensuring all logistical and promotional aspects are covered. Lead Management: Utilize CRM tools to effectively manage, track, and nurture leads generated from trade shows. Monitor and optimize lead generation processes to maximize conversion rates. Performance Analysis: Analyze trade show performance, measuring key metrics and providing actionable insights to improve future strategies. Industry Awareness: Stay informed on industry trends, competitor activities, and emerging marketing techniques to continuously adapt and refine strategies. Requirements: Experience: 3-4 years of experience as a Senior Marketing Executive or in a similar role, with a specific focus on trade shows and event management. Proven track record of successful lead generation at trade shows and events. Skills & Knowledge: Strong understanding of lead generation processes, marketing tools, and CRM systems. Exceptional communication, presentation, and interpersonal skills. Ability to analyze data and generate actionable insights to optimize marketing efforts. Problem-Solving & Initiative: Creative problem-solving abilities and a proactive approach to overcoming challenges. Education: Bachelor s degree in Marketing, Business, or a related field. Preferred Skills: Experience with CRM systems and marketing automation tools. Strong organizational, time management, and multitasking skills. Ability to work independently while also being a collaborative team player. Qualification : Bachelors degree in Marketing, Business, or a related field.

Position: Senior Engineer/Technical Lead (DevOps Engineer - Azure) Job Description: Key Responsibilities: Azure Cloud Management: Design, deploy, and manage Azure cloud environments. Ensure optimal performance, scalability, and security of cloud resources using services like Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure App Services, Azure Functions, Azure Storage, and Azure SQL Database. Automation & Configuration Management: Use Ansible for configuration management and automation of infrastructure tasks. Implement Infrastructure as Code (IaC) using Azure Resource Manager (ARM) templates or Terraform. Containerization: Implement and manage Docker containers. Develop and maintain Dockerfiles and container orchestration strategies with Azure Kubernetes Service (AKS) or Azure Container Instances. Server Administration: Administer and manage Linux servers. Perform routine maintenance, updates, and troubleshooting. Scripting: Develop and maintain Shell scripts to automate routine tasks and processes. Helm Charts: Create and manage Helm charts for deploying and managing applications on Kubernetes clusters. Monitoring & Alerting: Implement and configure Prometheus and Grafana for monitoring and visualization of metrics. Use Azure Monitor and Azure Application Insights for comprehensive monitoring, logging, and diagnostics. Networking: Configure and manage Azure networking components such as Virtual Networks, Network Security Groups (NSGs), Azure Load Balancer, and Azure Application Gateway. Security & Compliance: Implement and manage Azure Security Center and Azure Policy to ensure compliance and security best practices. Required Skills and Qualifications: Experience: 5+ years of experience in cloud operations, with a focus on Azure. Azure Expertise: In-depth knowledge of Azure services, including Azure Virtual Machines, Azure Kubernetes Service, Azure App Services, Azure Functions, Azure Storage, Azure SQL Database, Azure Monitor, Azure Application Insights, and Azure Security Center. Automation Tools: Proficiency in Ansible for configuration management and automation. Experience with Infrastructure as Code (IaC) tools like ARM templates or Terraform. Containerization: Hands-on experience with Docker for containerization and container management. Linux Administration: Solid experience in Linux server administration, including installation, configuration, and troubleshooting. Scripting: Strong Shell scripting skills for automation and task management. Helm Charts: Experience with Helm charts for Kubernetes deployments. Monitoring Tools: Familiarity with Prometheus and Grafana for metrics collection and visualization. Networking: Experience with Azure networking components and configurations. Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues. Communication: Excellent communication skills, both written and verbal, with the ability to work effectively in a team environment. Preferred Qualifications: Certifications: Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect) are a plus. Additional Tools: Experience with other cloud platforms (AWS, GCP) or tools (Kubernetes, Terraform) is beneficial. Location: IN-GJ-Ahmedabad, India-Ognaj (eInfochips) Time Type: Full time Job Category: Engineering Services "

Job Title: Business Development Manager Job Description: We are seeking a dynamic and results-oriented Business Development Manager to drive growth and expand strategic partnerships. The ideal candidate will possess strong market analysis, innovative solutions, and a proven track record in sales leadership within the IT services or product industry. Responsibilities: Business Development & Sales: B2B International Sales: Minimum of 7+ years of experience in international business development and sales within the IT service or product industry, with a strong focus on technology solutions. Revenue Growth: Leverage strategic and business development skills to drive revenue growth by identifying new business opportunities and expanding relationships with current clients. Technology Solution Selling: Expertise in selling technology services and solutions to large enterprises and managing the complete sales cycle. Global Market Understanding: Engage with diverse geographies and time zones, including regions like Europe, USA, and Africa, ensuring a tailored approach to market demands and client needs. Leadership & Team Management: Sales Leadership: Lead a team of sales/customer success professionals, managing successful sales processes, ensuring effective sales strategies, and fostering a high-performance team culture. Stakeholder Engagement: Engage with both internal and external stakeholders at various organizational levels to align business development objectives and strategies. Client & Market Analysis: Client Relationship Management: Cultivate and maintain strong, long-term relationships with clients, acting as a trusted advisor to solve business problems and provide IT solutions. Market Trends: Keep abreast of industry trends, competitor offerings, and market dynamics to create innovative sales and marketing strategies. Communication & Reporting: Effective Communication: Utilize excellent English verbal and written communication skills to present and negotiate with clients and stakeholders. Show a deep understanding of cultural nuances across global markets. Reporting & Analytics: Provide detailed reports on business development performance, including sales forecasts, strategy execution, and market penetration analysis. Minimum Qualifications: Education: Any Graduate (Business Management graduate/post-graduate or equivalent qualification from a reputed institution). Experience: 7+ years of relevant B2B international business development and sales experience, particularly within the IT services or product sector. Preferred Qualifications: Skills & Expertise: While specific qualifications are not required, candidates with experience in international sales and a strong background in technology solution selling will be highly preferred. Key Competencies: Strong strategic thinking and business development skills. Demonstrated success in managing international sales cycles, particularly in technology solutions. Results-driven with an emphasis on exceeding targets and business goals. High level of entrepreneurial spirit, innovation, and ownership. Proven ability to lead and engage with teams, stakeholders, and clients at all organizational levels. Qualification : Any Graduate (Business Management graduate/post-graduate or equivalent qualification from a reputed institution).

Job Title: Sales Development Representative Location: Ahmedabad, India Job Type: Full Time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes to help transform their businesses and industries with advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help make the world a better place. About the Role: As a Sales Development Representative (SDR) at Rapidops, you'll be responsible for identifying, qualifying, and closing sales opportunities for our high-growth CRM product, Salesmate. This role offers the opportunity to develop and drive overall sales performance. You'll be engaged in both inbound and outbound sales efforts, helping businesses understand how Salesmate can enable growth through an efficient CRM platform. Key Responsibilities: Product Expertise: Learn and become an expert on Salesmate, our fastest-growing CRM product, and understand how it can help businesses grow and streamline their operations. Lead Generation & Sales Prospecting: Source new sales opportunities utilizing both inbound and outbound sales channels, including cold calls, emails, chat, and social media outreach. Lead Management: Record leads and prospect activities in the CRM, ensuring efficient lead management and progression through the sales pipeline. Sales Lifecycle Management: Research, qualify, and close opportunities, managing prospects through every stage of the sales cycle from initial contact to product demos and onboarding. Product Demos: Conduct high-quality product demonstrations, effectively communicating the value of Salesmate to potential clients. Collaboration: Work closely with the product engineering team to provide intelligence on client needs and complex sales scenarios, helping refine product offerings. Meet Sales Goals: Consistently meet or exceed activity goals and sales quotas, driving results for the company. Salesmate Ambassador: Represent Salesmate at conferences, events, and meetups, promoting the product and brand to a wider audience. Requirements: Experience: 1 to 3 years of experience in selling SaaS (Software as a Service) products. Experience in selling to global markets, particularly North American or European businesses. Sales Process Expertise: Experience managing the full sales cycle, from lead generation to product demos and onboarding new users. CRM Knowledge: Must be technically proficient and have a solid understanding of how CRMs function. Bonus points if you've used a CRM in previous roles. Communication Skills: Fluent in verbal and written communication in English. Work Shifts: Open to working in rotational shifts to align with North American and European sales teams. Self-motivation & Drive: Competitive, self-motivated, and results-oriented, with a strong desire to achieve and exceed targets. Curiosity & Creativity: A curious, creative, and proactive approach to addressing professional development and sales strategies. Team Collaboration: Demonstrated ability to work independently and as a productive team member. Fast-paced Environment: Work in a high-growth, high-reward environment where you can take initiative and make a significant impact. Career Growth: You'll have the opportunity to build and drive your sales career with a product that is helping businesses across the globe grow. International Exposure: Engage with global clients, particularly from North America and Europe, and broaden your international experience.

Job Title: Sr. WordPress Developer Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform. About the Role: Rapidops is looking for a talented Sr. WordPress Developer to create and manage WordPress sites. You will be responsible for both backend and frontend development, including the implementation of WordPress themes and plugins, as well as migrating and managing the site on the client s environment. Key Responsibilities: Client Interaction: Meet with clients to discuss website design and function, ensuring their vision and requirements are met. Feature Development: Design and implement new features and functionality for WordPress sites. Customization: Develop and customize WordPress themes and plugins based on the provided design. Troubleshooting: Address and resolve content issues that arise on the website. Server Management: Work with Production and Staging servers (AWS, Google Cloud, cPanel, etc.) to ensure smooth website operation. Version Control: Utilize Git, BitBucket, or GitLab repositories for code management and collaboration. Site Migration: Complete the site migration on the server, including database and source files, ensuring minimal downtime and optimal performance. Required Skills & Qualifications: Plugin Expertise: Expertise in WP Plugin Integration such as WooCommerce, WPML, Membership plugins, ACF, Event Manager, Gravity Forms, Contact Form, etc. Technical Skills: Strong experience working with core PHP, JavaScript, and WordPress Custom Theme Development. Custom Development: Expertise in WordPress Plugin Development, Theme Customizations, and WooCommerce & Payment Gateway Integrations. API Integrations: Solid experience in API integrations with various services and platforms. Database Technologies: Strong understanding of SQL and database technologies, with an emphasis on SQL optimization for WordPress. Web Technologies: Proficient knowledge of PHP, HTML, CSS, SaaS, JavaScript, and jQuery development skills. Responsive Design: Experience in developing responsive websites based on design files from PSD, Figma, or Sketch. WordPress Architecture: A solid understanding of WordPress architecture and the ability to perform database and code optimization for WordPress. Communication Skills: Strong written and verbal communication skills in English, with the ability to understand client requirements and communicate effectively. Project Management: Ability to handle and manage multiple projects simultaneously, ensuring all tasks are completed on time and with high quality. Innovation: Work with a fast-growing company that is passionate about delivering digital solutions to solve complex business problems. Growth Opportunities: Be part of a team that values learning and growth, with opportunities to advance your career in a dynamic and supportive environment. Impact: Your work will have a direct impact on the development of high-quality WordPress websites for clients globally. If you're an experienced Sr. WordPress Developer with a passion for creating robust, scalable, and high-performance WordPress solutions, we'd love to have you on our team!

Job Title: Project Manager Magento Location: Ahmedabad Job Type: Permanent Education: Any Graduates / Any Masters Experience: 10 - 15 Years Openings: 2 Roles & Responsibilities: We are seeking an experienced Project Manager to lead and manage the delivery of Adobe Commerce (Magento) solutions for our clients. The ideal candidate will have strong leadership skills, excellent communication abilities, and a deep understanding of eCommerce, especially in Adobe Commerce (Magento). As a Project Manager, you will oversee all aspects of the project lifecycle from planning and execution to delivery and client satisfaction. Project Planning and Execution: Develop comprehensive project plans, defining project scope, objectives, deliverables, and timelines. Execute project plans efficiently, ensuring the timely and successful delivery of Adobe Commerce solutions. Collaborate with cross-functional teams, including design, development, and QA, to ensure alignment of project goals and objectives. Monitor project progress and adjust plans as necessary to ensure successful project delivery. Team Leadership: Lead and motivate project teams, fostering a collaborative and high-performance work environment. Allocate resources efficiently, considering project requirements and team strengths, to meet project timelines and quality standards. Provide guidance and support to team members, encouraging continuous professional development. Client Engagement: Act as the primary point of contact for clients, developing and maintaining strong client relationships. Understand clients business objectives and align project deliverables with their goals. Conduct regular status meetings and project updates to ensure clients are informed and engaged throughout the project. Address client concerns and provide solutions to ensure high levels of satisfaction. Risk Management: Proactively identify potential project risks and develop mitigation strategies. Manage deviations from the project plan, ensuring the project remains on track, on time, and within budget. Address challenges promptly to ensure smooth project progression and client satisfaction. Resource Allocation and Optimization: Optimize resource utilization to meet project timelines, budget constraints, and quality standards. Allocate resources effectively, ensuring the team has the necessary tools and support to succeed. Quality Assurance: Oversee quality assurance processes to ensure the delivery of high-quality Adobe Commerce solutions. Conduct thorough testing and validation before the project is deployed to ensure it meets all client requirements and standards. Deviation Management: Track project budgets and manage deviations to ensure cost-effectiveness. Provide regular updates to stakeholders, ensuring transparency and visibility into the project s progress. Contract Renewals and Account Growth: Manage contract renewals, working closely with clients to negotiate terms and ensure satisfaction. Proactively identify opportunities to extend and expand client contracts, building long-term relationships. Identify opportunities for upselling and cross-selling eCommerce services, contributing to business growth. Needs Assessment and Solution Design: Conduct thorough needs assessments to understand clients' evolving requirements. Propose tailored solutions that align with clients business objectives, leveraging Adobe Commerce features effectively. Account Growth Strategy: Develop and implement strategies for account growth, focusing on delivering additional value to existing clients. Monitor and evaluate client satisfaction and project success, ensuring continuous improvement. Skills Required: Project Management: Expertise in planning, execution, and delivery of large-scale projects, with a focus on eCommerce solutions. Team Leadership: Strong leadership abilities with experience in managing cross-functional teams. Magento 2 Expertise: Hands-on experience with Magento 2 or Adobe Commerce, including previous working experience in implementing and managing eCommerce solutions. Communication Skills: Strong verbal and written communication skills, with the ability to engage with clients and stakeholders effectively. Client Management: Proven experience in client engagement and relationship management, ensuring satisfaction and retention. Risk & Budget Management: Experience in identifying project risks, mitigating them, and managing project budgets. Quality Assurance: Knowledge of quality assurance practices, ensuring that final solutions meet client expectations and quality standards. Contract Management: Experience in managing contract renewals and upselling/cross-selling services. Adaptability: Passion for learning and exploring new features and solutions in Adobe Commerce. Additional Skills (Preferred but not required): Knowledge of Adobe Commerce Cloud and on-premise solutions. Experience working with international clients. Qualification : Any Graduate / Post Graduate

Job Title: SEO Executive Roles and Responsibilities: Conduct thorough keyword research to identify opportunities for SEO optimization. Analyze website performance and provide insights for improvement. Collaborate closely with the strategy team to align SEO efforts with overall business goals. Execute tests, collect and analyze data, identify trends, and deliver insights to maximize ROI in paid search campaigns. Track, report, and analyze website analytics and digital marketing campaigns for performance. Manage campaign budgets, ensure expenses are within limits, estimate monthly costs, and resolve any discrepancies. Continuously discover, expand, and optimize keywords for better search visibility. Develop and implement effective link-building strategies to improve domain authority and rankings. Recommend improvements in website architecture, content, linking, and other SEO factors to boost keyword rankings. Lead and execute link-building activities to enhance SEO performance. Participate in all aspects of SEO and content management, ensuring continuous optimization. Requirements and Skills: Proven experience with Google Analytics and Google Search Console. Strong understanding of key SEO tools and techniques. Solid knowledge of SEO fundamentals, content strategies, and link-building, along with how different SEO strategies integrate. Demonstrated SEO experience with successful track records. Expertise in using website analytics tools (e.g., Google Analytics). Deep understanding of ranking factors and search engine algorithms. Stay current with the latest SEO and SEM trends, best practices, and algorithm updates. If you are passionate about SEO, have a knack for optimizing websites, and stay ahead of digital trends, we d love to hear from you!

About Us: Bytes Technolab is a full-range web application development company, established in 2011, with a global presence in the USA, Australia, and India. We specialize in delivering innovative web development, eCommerce solutions, and mobile application development services. Since our inception, Bytes Technolab has been known for its craftsmanship, providing high-quality solutions to businesses worldwide. Roles & Responsibilities: As a Senior Project Manager, you will lead JavaScript, Node.js, eCommerce, and PHP projects through the entire project lifecycle, from planning to execution, ensuring delivery within scope, budget, and timeline. Project Leadership: Lead and manage multiple JavaScript, Node.js, eCommerce, and PHP development projects, ensuring successful delivery within scope, time, and budget. Project Planning & Execution: Develop detailed project plans, coordinate resources, set timelines, and oversee project execution to meet business objectives and quality standards. Problem Solving: Use creative problem-solving skills to address issues as they arise and ensure smooth project progression. Project Deliverables: Ensure that all deliverables adhere to quality standards and client requirements. Full Project Lifecycle Management: Manage all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closure. Stakeholder Communication: Maintain regular communication with stakeholders and provide status reports, addressing concerns and ensuring transparency. Team Leadership: Coordinate and lead project teams, ensuring effective collaboration, and provide guidance to team members throughout the project. Pre-Sales Support: Assist the sales team with pre-sales calls, understanding customer requirements, and presenting tailored solutions. Documentation & Training: Oversee the preparation of user manuals, training materials, and other relevant documents to ensure smooth implementation and handover. Client Satisfaction: Manage customer satisfaction throughout the project, ensuring successful acceptance of deliverables and a smooth transition. Project Management Tools: Utilize project management software tools such as JIRA, Basecamp, and Monday.com for tracking progress, deadlines, and collaboration. Skills & Qualifications: Experience: 8+ years of experience managing JavaScript, Node.js, eCommerce, and PHP projects, with at least 5 years of leadership experience. Project Management Certification: PMP (Project Management Professional) certification preferred. Problem Solving: Strong ability to solve problems creatively and effectively. Tools Proficiency: Familiarity with project management tools like JIRA, Basecamp, Monday.com, and other relevant software. Full Lifecycle Management: Proven experience managing projects through all stages of the lifecycle. Analytical Skills: Excellent analytical skills to assess project progress and resolve issues. Leadership: Extensive leadership experience, with the ability to manage and motivate teams of various sizes. Communication Skills: Strong interpersonal skills and the ability to maintain positive relationships with clients and teams. Education: Bachelor s degree in Engineering, Computer Science, or a related field, or equivalent work experience. Customer Satisfaction: Proven track record of managing customer satisfaction and obtaining project deliverables acceptance. What We Offer: Competitive Compensation & Benefits: A competitive salary package and comprehensive benefits. Work-Life Balance: Flexibility to work remotely within a global team. Career Growth: Opportunities for continuous learning and career advancement in a dynamic environment. Collaborative Culture: Work in a collaborative and innovative environment with talented professionals across the globe. If you are an experienced Project Manager with a strong background in managing complex web development projects and leading teams to success, we would love to hear from you! Bytes Technolab is an equal opportunity employer, committed to creating a diverse and inclusive workplace. Qualification : Bachelors degree in engineering, computer science or related field, or equivalent work experience.

We are currently recruiting for an ERP Business Development Manager position in our company. This position will be responsible for helping to increase interest, sales and revenue goals of a range of ERP solutions to corporate clients using Odoo ERP. The position will act as a subject matter expert, involve business development and deal making skill including strategic consulting and needs assessment, identifying and driving new business opportunities, pricing and contract negotiations. Roles & Responsibilities: Collaboratively works with assigned Inside Sales Representative to develop an overall territory account plan in order to maximize opportunities and generates sales activity with customers and partners. Represent the Company at conferences, exhibitions and seminars to help communicate our unique value proposition to the Odoo ERP community. Supports marketing related events, seminars, mailings and call campaigns to increase ERP awareness and presence in the international market. Leads negotiations, coordinates complex decision-making process, and overcomes objections to capture new business opportunities. Achieves/exceeds monthly sales targets and gross profit quota by identifying, prospecting and qualifying new customers and selling through strategic partners in a geographic territory. Responsible to develop, build and strengthen long term relationships with customers and partners. Performs other duties as assigned by Synconics management. Knowledge, Skills and Abilities Required: Experience: 0-2 Years. Professional sales experience in high-tech or service-related industry with preferred successful software sales. Experience in Solution Selling techniques with an emphasis on strong account management Highly motivated and results oriented. Strong presentation, communication, organization, multitasking, and time management skills. Demonstrated experience working within the ERP community. Well organized, self-motivated with a proven track record of success in new business sales. Determined, results driven professional with a consultative approach to selling. Proven ability to create a sales opportunity within an account and close high value deals. Proven track record of consistently exceeding corporate objectives and quotas. Have experience in developing and negotiating contracts. Good understanding of marketing fundamentals. Presenting Synconics and it s services to potential clients through communication, telephone calls and emails. Ability to work in a fast-paced team sales environment with minimum supervision. Experience with MS Office, CRM and ERP Modules.

Job Description We are looking for an experienced Project Manager to manage organization of key client projects. As our project manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for everything involving a project s organization and timeline. Project Manager Duties Specific project manager responsibilities include developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope. Project Manager Requirements Project managers should have a background in business skills, management, budgeting and analysis. You should be an excellent communicator and comfortable managing multiple tasks. Coordinate internal resources and third parties/vendors for the flawless execution of projects. Ensure that all projects are delivered on-time, within scope and within budget. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. Ensure resource availability and allocation. Develop a detailed project plan to track progress. Use appropriate verification techniques to manage changes in project scope, schedule and costs. Measure project performance using appropriate systems, tools and techniques. Report and escalate to management as needed. Manage the relationship with the client and all stakeholders. Perform risk management to minimize project risks. Establish and maintain relationships with third parties/vendors. Create and maintain comprehensive project documentation. project manager Responsibilities: Coordinate internal resources and third parties/vendors for the flawless execution of projects. Ensure that all projects are delivered on-time, within scope and within budget. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. Ensure resource availability and allocation. Develop a detailed project plan to track progress. Use appropriate verification techniques to manage changes in project scope, schedule and costs. Measure project performance using appropriate systems, tools and techniques. Report and escalate to management as needed. Manage the relationship with the client and all stakeholders. Perform risk management to minimize project risks. Establish and maintain relationships with third parties/vendors. Create and maintain comprehensive project documentation. Preferred Technical and Professional Expertise: 5+ Years overall experience Job Category: Project Manager(1) Job Type: In House Job Location: Ahmedabad

JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance ltd. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment; Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business target. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc. Delivery of volume from service channels cashier & call center service. Delivery of volume from new identified channels like digital, CIBIL watch. Daily system / process support to sales team. Daily business MIS preparation and roll out. Monthly incentive calculation and roll out. Contest calculation and roll out. Liaise with HR team for various activities like R&R, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc. Track and Manage On roll & Off roll headcount and productivity. Liaise with Risk team for Offer generation, policy changes etc. Classroom Training & Training over call for any new enhancement, changes in product / processes. Allocation of monthly offer base to sales / call center team. Conducting various business meet like ZSM / RSM meet / Contest based trips. Managing portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location management. Managing various vendors: ensuring timely onboarding, calculation of payout etc. Monthly inputs for SMT reporting and Deck preparation. Annual inputs for LRS & AOP Deck preparation. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Major System issues and TAT for its resolution. Frequent system changes. Roll out of new system enhancement / customer communication across various channels. 5. DECISIONS (Key decisions taken by job holder at his/her end) NA 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work: Connect with various internal department i.e. COE, Sales, Mkt, Credit, Ops, RCU, Collections & Compliance. Connect with HR department for various activities. External Clients Roles you need to interact with outside the organization to enable success in your day to day work: Mapping of market competition and practices. Meeting with external vendors along with IT. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) Business achievement of Fee / Insurance / Rate as per the target. Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 0 to 2 Number of Direct Reports: 0 to 1 Number of Indirect Reports: NA Number of Outsourced employees: 0 to 2 Number of locations: 1 Number of products: 1 Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications Graduate / Post Graduate Good command in Microsoft Office suite. Work Experience 3 to 5 years of relevant experience Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated Qualification : Graduate / Post Graduate