Call Handling Jobs in Ahmedabad

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Site Supervisor Location: Ahmedabad Experience: 5+ Years Qualification: Diploma or Graduation in Civil Engineering, Architecture, Interior Design, or a related field Employment Type: Full-Time Role Objective: To manage and oversee the on-site execution of architectural and interior projects, ensuring quality, design compliance, timeline adherence, and smooth coordination among all stakeholders. Key Responsibilities: Supervise daily on-site activities for architecture and interior design projects. Coordinate closely with the Project Lead, Principal Architect, and Design Team to align execution with design intent. Manage and communicate effectively with contractors, vendors, and subcontractors. Ensure construction is carried out as per approved drawings, quality standards, and safety protocols. Identify, troubleshoot, and resolve on-site issues quickly and efficiently. Track and monitor material consumption, labor efficiency, and project milestones. Maintain detailed daily site reports and escalate critical issues or delays to senior management. Core Competencies: Strong understanding of construction drawings and detailing. Knowledge of materials, site management, and construction techniques. Excellent communication and coordination skills. Proactive problem-solving ability and decision-making on-site. Ability to work under pressure and manage multiple stakeholders. Qualification : Diploma or Graduation in Civil Engineering, Architecture, Interior Design, or a related field

Job Title: Senior WordPress Developer Location: Ahmedabad Employment Type: Full-Time Experience Required: 3+ Years Position Overview: We are looking for a talented and experienced Senior WordPress Developer to join our development team in Ahmedabad. The ideal candidate will have strong expertise in WordPress and WooCommerce development, with the ability to build and maintain dynamic, data-driven websites and applications. Key Responsibilities: Develop, code, and maintain WordPress websites and data-driven web applications using WooCommerce Customize WordPress themes and plugins to meet project requirements Write clean, well-documented, reusable, and efficient code Collaborate with front-end and back-end developers to ensure seamless website functionality Integrate and interact with RESTful APIs, handling data formats like JSON and XML Optimize website performance, speed, and SEO best practices Ensure security best practices are followed in all development activities Troubleshoot and resolve issues related to WordPress sites and plugins Required Skills & Qualifications: Minimum 3 years of professional experience in WordPress and WooCommerce development Proficiency in PHP and MySQL Strong knowledge of WooCommerce architecture and theme/plugin customization Solid understanding of both front-end (HTML, CSS, JavaScript) and back-end development Experience working with RESTful APIs and data formats (JSON, XML) Familiarity with website optimization and performance tuning techniques Good understanding of security practices in web development

Job Title: Software Support Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 6 Job Type: Full-Time Job Overview: We are seeking enthusiastic and customer-focused Software Support Executives to join our team in Rajkot. This entry-level role offers an excellent opportunity to start your career in software technical support, client training, and product testing. If you are eager to learn, communicate effectively, and provide exceptional client support, we want to hear from you! Key Responsibilities: Provide software technical support and training to clients via calls and remote/online sessions. Assist in testing new software releases and offer constructive feedback for improvements. Build and maintain strong, long-lasting relationships with clients through excellent service. Perform software installation and conduct client training sessions. Participate in internal training programs as required. Respond promptly to support calls and provide effective solutions. Complete assigned tasks within the estimated time frame. Basic knowledge of SQL and Crystal Reports is a plus but not mandatory. Eligibility & Requirements: Freshers with a keen interest in software support and client management. Good communication skills and the ability to handle client interactions confidently. Basic understanding of software concepts and troubleshooting. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Familiarity with SQL queries and Crystal Reports will be an added advantage. Strong problem-solving and analytical skills. Patience and a customer-oriented mindset. Personal Attributes: Positive attitude, self-motivated, and proactive. Excellent interpersonal and teamwork skills. Ability to manage time effectively and work under pressure. Kickstart your career in software support with hands-on training and growth opportunities. Work in a collaborative and supportive environment based in Rajkot. Gain valuable experience interacting with clients and working on real-world software products. Apply today to join our team of Software Support Executives and build a rewarding career in software support!

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Job Title: Rust Developer High-Security Blockchain Systems Location: Ahmedabad, India We are looking for an experienced and passionate Rust Developer to join our advanced Blockchain engineering team in Ahmedabad. If you're ready to make an immediate impact on a high-value, long-term project involving cutting-edge systems programming, cryptography, and P2P networks, we want to hear from you. About the Role: Join us on a groundbreaking 2-year project focused on building highly secure, high-performance decentralized systems. As a Rust Developer, you ll be responsible for developing and maintaining our core node infrastructure. You'll work closely with technologies related to networking, consensus algorithms, databases, and API integrations. Security is our top priority, with performance as a close second. We expect all developers to embrace this mindset from day one. Key Responsibilities: Design, develop, and maintain our Rust-based Blockchain node. Work on core components including P2P networking, database management, cryptographic systems, and API integrations. Contribute to the implementation and optimization of consensus algorithms. Collaborate with a security-first mindset, writing highly reliable and maintainable code. Conduct performance profiling, debugging, and multithreaded optimization. Ensure clean, readable, and well-documented code for long-term maintainability. Required Skills & Experience: Minimum 3 years of hands-on Rust development experience. 4+ years in systems-level programming (Rust, C++, or similar). Strong knowledge of advanced data structures and low-level algorithms. Deep understanding of secure coding practices and performance tuning. Proficiency in multithreaded and network programming. Experience with key-value store optimization. Solid debugging and profiling skills. Comfortable working in Linux-based environments. Passion for building secure, scalable software systems. Preferred Qualifications (Bonus Points): Familiarity with other Blockchain platforms and decentralized technologies. Experience with cryptography, distributed systems, or consensus protocols. Knowledge of DevOps and infrastructure automation tools. Be part of a mission-critical project at the forefront of Blockchain security. Work with an experienced and driven team of engineers. Collaborate in a culture that prioritizes innovation, security, and code quality.

Job Title: Move Developer Experience: 2+ Years Role Overview: We are seeking a highly skilled Move Blockchain Developer, who is also familiar with Sui, Aptos, and Movement Labs ecosystems. The developer will play a crucial role in building and maintaining robust data infrastructure for our Web3 project. This position requires a deep understanding of blockchain technology, proficiency in the Move programming language, and experience in deploying smart contracts and dApps that are efficient, secure, and scalable. Responsibilities: Design and implement smart contracts and dApps using the Move programming language, tailored to our project s data handling needs. Build and optimize blockchain data infrastructure that supports high-volume data transactions and secure data storage solutions. Collaborate with the development team to integrate blockchain solutions across Sui, Aptos, and Movement Labs platforms, ensuring interoperability and seamless data exchange. Stay on top of the latest developments in the Move ecosystem, Sui, Aptos, and Movement Labs, applying best practices and innovative approaches to our project. Conduct rigorous testing and debugging to ensure the reliability, scalability, and security of all blockchain components. Lead the development of off-chain data storage solutions and data privacy measures in compliance with Web3 standards. Provide documentation and technical guidance to support the project team and stakeholders, fostering an understanding of the blockchain infrastructure. Qualifications: Proven expertise in blockchain development, with a strong focus on the Move programming language and familiarity with the Sui, Aptos, and Movement Labs ecosystems. Demonstrated experience in developing smart contracts, dApps, and blockchain-based data infrastructure. Deep understanding of blockchain principles, data structures, cryptography, and decentralized technologies. Knowledge of on-chain and off-chain data storage solutions, data security, and privacy practices in a decentralized context. Ability to solve complex technical challenges with innovative solutions. Excellent communication and collaboration skills, capable of working remotely and in an agile development environment. Bachelor s or Master s degree in Computer Science, Engineering, or related field, or equivalent practical experience.

Unity Developer Location: Ahmedabad Job Overview: We are looking for a talented Unity Developer to join our team and work on exciting mobile and web-based game development projects. You will be responsible for implementing game functionality, translating design specifications into functional games, and ensuring optimal game performance across platforms. If you have a strong background in Unity and are passionate about creating engaging gaming experiences, we d love to have you onboard. Mandatory Skills: Unity Development: Proficiency in Unity, including scripting, animation, and texture implementation. Mobile & Web Game Development: Experience with mobile game development for Android & iOS as well as WebGL game development. App Store Configuration: Experience with Android and Apple App Store configuration, build creation, and upload. Socket Communication: Knowledge of socket.io for handling real-time communication in games. Optimization Skills: Experience optimizing memory and space usage to support older hardware and low-resource devices. OOP Knowledge: Strong understanding of Object-Oriented Programming (OOP) principles and their application in Unity development. Clean Code Writing: Skill in writing clean, maintainable, and efficient code. Version Control: Proficient knowledge of GIT or other code versioning tools. Performance & Quality Focus: Ensuring the best possible performance, quality, and responsiveness of applications. Primary Responsibilities: Game Functionality: Implement game functionality according to the communicated design and functional specifications. Collaborative Work: Communicate with other team members to establish an effective pipeline and integrate media assets. Efficient Code Development: Design, build, and maintain efficient, reusable, and reliable code to support gameplay features. Performance Optimization: Ensure the best possible performance, quality, and responsiveness of games across all platforms. Code Maintenance: Help maintain code quality, organization, and clarity throughout the development lifecycle. Continuous Learning: Stay updated with the latest game development technologies, trends, and best practices. Desired Skills: 3D, AR & VR Development: Experience working with 3D environments and knowledge of Augmented Reality (AR) and Virtual Reality (VR) would be a plus. Experience Requirements: Proven experience in Unity game development, including scripting, textures, and animations. Hands-on experience with mobile game development for Android and iOS. Familiarity with WebGL for browser-based game deployment. Strong experience with socket communication using socket.io. Expertise in optimizing game performance and memory usage for various devices, especially older hardware. Solid understanding of Object-Oriented Programming (OOP) and its application in Unity. Familiarity with GIT or other version control tools. Demonstrated ability to write clean, readable, and maintainable code. Experience with 3D development, AR, and VR is highly desirable. Qualifications: Bachelor s degree in Computer Science, Game Development, or a related field, or equivalent practical experience. Proven experience working with Unity on multiple gaming projects. A passion for game development and a desire to learn and grow with emerging technologies. If you are an innovative and passionate Unity Developer looking to work on challenging and exciting projects, we encourage you to apply and be part of our creative and dynamic team. Qualification : Bachelors degree in Computer Science, Game Development, or a related field, or equivalent practical experience.

Job Title: Sales Development Representative Location: Ahmedabad, India Job Type: Full Time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes to help transform their businesses and industries with advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help make the world a better place. About the Role: As a Sales Development Representative (SDR) at Rapidops, you'll be responsible for identifying, qualifying, and closing sales opportunities for our high-growth CRM product, Salesmate. This role offers the opportunity to develop and drive overall sales performance. You'll be engaged in both inbound and outbound sales efforts, helping businesses understand how Salesmate can enable growth through an efficient CRM platform. Key Responsibilities: Product Expertise: Learn and become an expert on Salesmate, our fastest-growing CRM product, and understand how it can help businesses grow and streamline their operations. Lead Generation & Sales Prospecting: Source new sales opportunities utilizing both inbound and outbound sales channels, including cold calls, emails, chat, and social media outreach. Lead Management: Record leads and prospect activities in the CRM, ensuring efficient lead management and progression through the sales pipeline. Sales Lifecycle Management: Research, qualify, and close opportunities, managing prospects through every stage of the sales cycle from initial contact to product demos and onboarding. Product Demos: Conduct high-quality product demonstrations, effectively communicating the value of Salesmate to potential clients. Collaboration: Work closely with the product engineering team to provide intelligence on client needs and complex sales scenarios, helping refine product offerings. Meet Sales Goals: Consistently meet or exceed activity goals and sales quotas, driving results for the company. Salesmate Ambassador: Represent Salesmate at conferences, events, and meetups, promoting the product and brand to a wider audience. Requirements: Experience: 1 to 3 years of experience in selling SaaS (Software as a Service) products. Experience in selling to global markets, particularly North American or European businesses. Sales Process Expertise: Experience managing the full sales cycle, from lead generation to product demos and onboarding new users. CRM Knowledge: Must be technically proficient and have a solid understanding of how CRMs function. Bonus points if you've used a CRM in previous roles. Communication Skills: Fluent in verbal and written communication in English. Work Shifts: Open to working in rotational shifts to align with North American and European sales teams. Self-motivation & Drive: Competitive, self-motivated, and results-oriented, with a strong desire to achieve and exceed targets. Curiosity & Creativity: A curious, creative, and proactive approach to addressing professional development and sales strategies. Team Collaboration: Demonstrated ability to work independently and as a productive team member. Fast-paced Environment: Work in a high-growth, high-reward environment where you can take initiative and make a significant impact. Career Growth: You'll have the opportunity to build and drive your sales career with a product that is helping businesses across the globe grow. International Exposure: Engage with global clients, particularly from North America and Europe, and broaden your international experience.

Job Title: Project Manager Odoo Location: Ahmedabad Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 8 to 13 years Openings: 1 Roles & Responsibilities: As the Project Manager Odoo, you will lead ERP project implementations and drive successful project delivery. Your core responsibilities will include: Risk & Project Management: Identify ERP project risks and develop risk mitigation strategies to ensure smooth project execution. Oversee all stages of the Project Life Cycle to ensure timely and successful delivery. Develop and manage detailed project plans, including timelines, resources, and dependencies. ERP Implementation Leadership: Manage end-to-end ERP implementations (at least 3 full lifecycle projects) within well-known ERP systems such as Odoo, SAP, Oracle, Microsoft Dynamics, Salesforce, etc. Map end-user requirements with the standard functionalities in Odoo ERP and configure accordingly. Collaborate with cross-functional ERP experts to organize sprints, daily stand-ups, and review meetings. Team Management & Communication: Provide leadership, direction, and constructive feedback to team members to drive performance. Be a proactive team player, overseeing and motivating the team towards project success. Strong communication skills are required to articulate project goals, progress, and issues clearly across all levels. Business Analysis & Problem-Solving: Demonstrate functional knowledge of core business areas such as Supply Chain Management, Logistics, Procurement, Inventory, CRM, Sales/Purchase, Manufacturing, and Accounting. Analyze and recommend business system solutions that align with project goals and deliver measurable results. Stakeholder Management: Interact with senior management and stakeholders, presenting executive summaries, project status updates, and recommendations. Ensure that all project milestones and deliverables are completed according to plan and are aligned with business objectives. ERP System Configuration & Training: Train clients on ERP systems' features, functionalities, and best practices. Assist in business process configuration, documentation of current and future process flows, and ensuring smooth user interface configuration. Provide support for external system integrations if required and ensure smooth user setup for the ERP system. Resource & Conflict Management: Demonstrate strong resource management skills by allocating the right resources to the right tasks. Effectively manage and resolve conflicts within the team to ensure optimal collaboration and progress. Skills & Experience Required: Experience: 8-13 years of project management experience in the ERP domain, with at least 3 full lifecycle implementations using systems like Odoo, SAP, Oracle ERP, Microsoft Dynamics, Salesforce, or other similar ERP platforms. Technical & Functional Skills: Strong techno-functional skills, with the ability to bridge the gap between technical development and business needs. Knowledge of Odoo ERP and its modules, along with the ability to map client requirements to Odoo s functionalities. Project Management: Excellent leadership and project resource management skills. Proficient in creating project plans, risk management strategies, and status reports. Understanding of Agile methodologies, and managing sprints and regular team stand-ups. Business Knowledge: Expertise in various business processes such as Supply Chain, Logistics, Inventory, CRM, Accounting, etc. Proven ability to analyze business systems and recommend strategic solutions. Communication & Presentation Skills: Exceptional verbal and written communication skills to communicate complex ideas effectively to both technical and non-technical stakeholders. Ability to create and deliver formal presentations and executive summaries to senior management. Personal Attributes: Strong problem-solving ability and decision-making skills. Self-motivated and able to work independently with minimal supervision. Capable of handling high-pressure situations and managing stress effectively. Preferred Skills: Experience working with large-scale international clients. Knowledge of ERP integrations and handling external system setups. Experience in Odoo ERP customization and implementation. Qualification : Any Graduate / Post Graduate

We are seeking an experienced and detail-oriented Accountant to manage and oversee various accounting and financial tasks. JOB RESPONSIBILITIES: Maintain and update financial records, ensuring all accounts are current and accurate. Perform monthly bank reconciliations and resolve discrepancies. Process vendor invoices, ensuring timely and accurate payments. Experience with Tally software for accounting and financial management tasks. Provide support to the Senior Accountant as needed. Manage and handle statutory compliance like ESIC, PF, PT, TDS etc, timely payment and challan raising. Provide administrative support to the finance department, including filing and organizing documents. Banking works like Cheques issue for clearing Cash Deposit, NEFT, and RTGS. Handling Day-to-Day Accounting. Collaborate with Chartered Accountants, Auditors, and other external agents. SKILLS REQUIRED: Proficiency in Tally, MS Office. Basic Understanding of GST compliances which includes E-Invoicing & E-way Bill. Bachelor of Commerce degree or equivalent. Ability to work independently and as part of a team. Strong attention to detail and organizational skills. Qualification : Bachelor of Commerce degree or equivalent.

Requirements: Good experience in core Java. Good experience with UI automation using Selenium WebDriver. Should be proficient in Java concepts: OOPs, Collections, Exception handling, Design Patterns, Debugging skills Use Java API or 3rd Party libraries / jars. Excellent problem solving, troubleshooting, communication, and presentation skills Experience with open-source QA tools Selenium, Cucumber, TestNG, Extent Report, Selenium GRID and Appium Design and develop automated testing for all layers of the solution. Experience with using BDD tools like Cucumber or JBehave. Skills Required: Technology Stack: Core Java, Selenium Web driver, OOPS concept, Git, Maven, Jenkins, Cucumber, API Testing, DB Testing, Appium Experience in Mobile Automation is Mandatory and Appium experience of 1 year is Education: BE/B. Tech/MCA/M.Sc./MTech/BCA Qualification : BE/B. Tech/MCA/M.Sc./MTech/BCA

Job Title: Field Service Engineer About ABB: At ABB, we are dedicated to addressing global challenges. Our core values care, courage, curiosity, and collaboration are the driving forces behind our commitment to creating sustainable solutions. We focus on diversity, inclusion, and equal opportunities, empowering everyone to be a part of a transformative future. Write the next chapter of your ABB story. Reports to: Service Operations Manager Your Role and Responsibilities: As a Field Service Engineer, you will be responsible for executing service work with low to medium complexity according to work instructions, ABB standard processes, quality standards, and safety guidelines. You will be delivering quality customer service to ensure customer satisfaction and, in close collaboration with customers and other ABB teams, take actions to identify new Service business opportunities for ABB. This position is within ABB's Motion Business for the Service division, based in Ahmedabad, India. Work model: On-site #LI-onsite Key Responsibilities: Contribute to customer satisfaction by executing service work according to customer orders and expectations. Understand the sense of urgency and take proper care in handling your direct area of responsibility. Perform entry-level field service tasks, identify technical problems, and analyze issues through remote or on-site activities for service categories and products you are certified to perform. Prepare material lists for service activities and ensure that all materials, parts, and equipment are available and meet the appropriate quality standards for the service activities. Prepare documents and customer reports to be signed by the customer representative and utilize all relevant tools for documentation. Troubleshoot simple equipment failures and make recommendations to avoid repeat issues in the future. Proactively execute work with a first-time right approach to ensure the job is done on time and meets quality standards. Qualifications for the Role: Education: Degree in B-Tech/BE - Electrical or Electronics. Experience: Minimum 2 to 6 years of experience with Low/Medium Voltage Drives, VFD drives, and LCI. Experience with Installation & Commissioning of VFD Drives and Field Service. Travelling is mandatory for this role. Strong technical support skills for field service activities. Ability to work under pressure and handle critical customer-facing situations. More About Us: ABB Motion Services serves customers globally, offering innovative services to maximize performance, uptime, and energy efficiency throughout the lifecycle of electrical motion solutions. Electrical motion is applied in a variety of industries, cities, infrastructure, and transportation, playing a pivotal role in the energy revolution. At ABB Motion, we are committed to driving innovations through digitalization and making a meaningful difference for our customers and partners every day. Our people and culture are the foundation of our success, helping to keep the world turning while saving energy every day. Qualification : Degree in B-Tech/BE - Electrical or Electronics.

Job Title: Network Engineer (Cisco) Role Overview: The Network Engineer is responsible for carrying out updates to the service lifecycle, configuring IT systems, executing changes, drafting documentation, and monitoring IT services. The role demands expertise in various Cisco network devices and services, troubleshooting, and network maintenance for high-performance and availability. Key Responsibilities Carry out recommended updates to the service lifecycle, including patching and point releases upgrades. Configure IT systems and execute basic changes while following standard operating procedures and change/release management policies. Draft technical and end-user documentation for specific IT services or sets of services. Monitor specific IT services for availability and performance, reporting anomalies through predefined processes. Expert in various Cisco network devices and services (routers, switches, MPLS, SolarWinds, Umbrella, BRG, firewall, load balancers, VPN, VoIP/Call Manager). Installation, configuration, and troubleshooting experience with Cisco devices. Experience in Voice, WAN, Wireless & Site Networks. Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations. Monitor system resource utilization, trending, and capacity planning. Problem-solving skills to resolve network-related issues. Manage telecommunications network including LAN, WAN, MPLS, and SONET environments. Support SSL VPN, Firewall, and Network Switches. Hands-on experience in installing, configuring, and troubleshooting Cisco routers, Palo Alto Firewalls, switches, load balancers, and network access controllers. Represent network operations function for all change management-related queries. Experience in using network management tools for performance tuning, troubleshooting, and capacity planning. Specific Knowledge In-depth understanding of and experience with Firewall LAN/WAN, routing, switches including BGP, Meraki, MPLS, VPN, Solarwinds, Umbrella, BRG, and EIGRP. Advanced experience with routers, switches, and LAN/WAN equipment. Knowledge and working experience with Wireless Infrastructure. Familiarity with network monitoring and diagnostic tools. Advanced troubleshooting skills in LAN/WAN/Wireless infrastructure. Escalation point of contact for all Network Technologies. Skills Ability to work independently, as a technical resource, and as a key participant in a team environment. Independent, persistent, and results-oriented individual able to contribute ideas and opinions for sound solutions. Comfortable working with minimal supervision/guidance and dealing with ambiguity. Excellent time management and organizational skills, able to manage multiple concurrent projects. Excellent English communication and presentation skills, both written and verbal. Experience in handling critical incidents and providing solutions in pressure situations. Familiarity with ticketing systems. Ability to grasp and understand new technology trends and concepts. Certifications CCNA, CCNP, PCNSA or PCNSE certification required.

Job Title: Data Engineer Position Overview: We are seeking a Data Engineer to join our team and work on developing and maintaining our Python-based applications. The Data Engineer will be responsible for designing, developing, testing, and maintaining code for new features while fixing bugs in the existing codebase. The role requires experience with ETL/ELT tools, SQL, Python, and PowerBI to deliver high-quality data integration and reporting solutions. Key Responsibilities Collaborate with the source application team and Data Champions to build and maintain the ETL/ELT pipelines for various source systems across the organization. Utilize applicable tools (e.g., SSIS, APIs) to qualify, extract, standardize/normalize, optimize, and import data from source to target data marts. Demonstrated experience working with Microsoft SQL Server Integration Services (SSIS) to create and deploy ETL packages. Write and optimize complex SQL queries, stored procedures, views, and functions for data extraction and transformation. Work on data analysis projects and continuous improvement programs to support internal projects. Use data visualization and reporting tools like Power BI/SSRS to create and publish reports. Write high-quality, clean, and maintainable code. Collaborate with cross-functional teams to define, design, and ship new features. Identify and fix bugs in existing code and optimize the performance of our applications. Ensure proper documentation for all tasks and deliverables. Requirements 3 to 5 years of experience in ETL/ELT tools, SQL, SSIS, Python, and PowerBI. Solid Python development skills, particularly for data manipulation or back-end API/framework development. Experience with SSIS and Business Objects Data Services, including data governance, master data management, data cleansing, Slowly Changing Dimensions, and Change Data Capture. Experience developing ETL pipelines using Python and SSIS to support data warehouse and data pipeline automation. Proven ability to write complex SQL queries and optimize them for performance. Experience managing production support for ETL projects and handling deployment activities. Tools and Activities Experience Data Integration and Management Tools: SQL Server Integration Services (SSIS), APIs, Python, SQL Server. Databases: SQL Server, MySQL, DB2. Data Visualization Tools: Microsoft Power BI, SSRS. Cloud: Azure (preferred). Skill Sets: Python, SQL Server, PowerBI, Azure (plus). Desired Skills Strong analytical skills with the ability to write and optimize SQL queries effectively. Excellent problem-solving and troubleshooting skills, particularly in a production support environment. Ability to work independently and manage multiple projects simultaneously. Strong written and verbal communication skills for reporting and collaborating across teams.

Summary: International Business Development is a dynamic professional who is well versed with process of Business to Business (B2B) and Business to Customer (B2C) sales. This individual needs to be excellent in strategic planning, and device strategies to achieve the desired goals. This person needs to be self-driven, goal oriented and passionate to achieve the Key Result Areas. Job Responsibilities: Responsible for B2B & B2C international sales; Planning strategies to win selected accounts Accountable for achieving Quarterly & Annual Sales Target Responsible for overall planning, strategy, direction, and control of international sales. Responsible for building and maintaining sales pipeline in Dynamics CRM and submitting required sales forecasts. Responsible to take complete ownership of accounts and handling customers queries/complaints Required to communicate with operations team on timely basis for the opportunity stages in sales cycle Ensuring that all contractual agreements done with the clients are fulfilled to their expectations Coordinate with the internal team to understand the solutioning and take the business ahead. Establish network with B2B and B2C decision makers and convert relationships into sales Focus on revenue generation and making sure that overall targets are achieved Source new opportunities from tools like LinkedIn & other DB sites Required Qualifications/Skills: Minimum 2 years of B2B / B2C sales experience preferably ERP, CRM, BI etc. in international market; Experience of working with US clients is desirable Readiness to work in International time zones as per business requirements B.Tech. + MBA (Marketing) Preferred. High level of energy, drive, intellect, enthusiasm, initiative, and commitment; including the ability to work in a high pressure, fast moving environment Self-motivated to expand professional knowledge of MS Dynamics Products skills Excellent verbal & written communication skills in English. The candidate will regularly conduct presentations for clients Goal oriented, pro-active and go-getter attitude that allows to take responsibilities Proven ability to collaborate with colleagues and cross functional team members Charisma and optimism in day-to-day work as well as patience, confidence and determination in the goal realization Social media marketing skills is desirable Advanced knowledge of MS Office Compensation: Intech offers competitive compensation comprising of fixed base pay with a performance Linked Incentive earned on the basis of achievement of objectives and company performance. This position will have a sales and profitability target-based incentives. Intech allows flexible working hours & travel allowance. Job Location: Ahmedabad About Intech: Intech Systems is a fast-growing IT services organization, with offices in India and the US. The company has evolved from its humble beginnings and has emerged as one of the most reliable IT services companies across India. Today, Intech stands out in the market as a Microsoft Dynamics Gold Partner and is one of the Elite Managed Partners of Microsoft. Intech offer a range of products aimed at delivering transformative state-of-the-art technology solutions, including Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics CRM, and Microsoft Azure. In addition, Intech also offers a range of complementary business solutions such as Microsoft SharePoint, Business Intelligence, Human Resources Solutions, and Mobility Solutions, which are integrated with the Dynamics suite to help enhance productivity for organizations. Qualification : B.Tech. + MBA (Marketing) Preferred.

Role Overview We are seeking a Warehouse & Distribution Manager to ensure efficient warehouse operations while strictly adhering to regulatory and safety standards. The role requires overseeing material receiving, storage, and shipment processes while maintaining quality and compliance with cGMP and non-GMP requirements. The Warehouse & Distribution Manager will also be responsible for maintaining documentation, training warehouse personnel, and ensuring seamless execution of warehouse and distribution activities. Key Responsibilities 1. Warehouse Process Improvement and Development Continuously develop and improve warehouse and distribution processes to increase operational efficiency and compliance. Ensure all operations adhere to the company's Standard Operating Procedures (SOPs) and regulatory requirements. 2. Material Handling and Storage Manage material receiving and storage at designated locations to ensure efficient operations. Perform periodic physical stock verification and track material expiry by generating GPM (Goods in Process) reports. Ensure timely and accurate material issuance for packaging jobs according to requisition slips or GPM schedules. 3. Documentation and Compliance Strictly maintain all required cGMP and non-GMP documents for warehouse activities. Update all GPM transactions promptly to ensure accurate record-keeping. Review and implement master documents, including SOPs, forms, and protocols for warehouse equipment qualifications and validations. 4. Safety and Security Safeguard the warehouse environment concerning material, personnel, and equipment handling. Ensure that the facility maintains regulatory standards for audits and customer inspections. Participate in warehouse safety audits and manage return and destruction activities as per company protocols. 5. Training and Development Ensure all warehouse team members are thoroughly trained on equipment, SOPs, and necessary documentation. Coordinate cross-functional department activities once training requirements are met. 6. Audit and Compliance Readiness Successfully face client, regulatory, and internal audits by preparing and maintaining necessary documentation and reports. Ensure alignment with all GMP regulatory requirements and pre-audit activities. 7. Reporting and Communication Prepare and review weekly and monthly reports on warehouse activities and material stock levels. Coordinate with other teams to develop, approve, and procure necessary materials for warehouse and distribution activities. 8. Project Management Take responsibility for new project work and align warehouse activities with organizational needs. Qualifications Educational Background: Bachelor s degree in a related field or equivalent experience. Certification in Warehouse Management or Supply Chain Management is a plus. Experience: Minimum of 5 years of experience in warehouse management, preferably in a regulated industry such as pharmaceuticals or life sciences. Experience with cGMP and non-GMP documentation and compliance requirements. Experience in overseeing warehouse safety, audits, and team training. Skills: Strong knowledge of warehouse management systems (WMS) and inventory management. Proficiency in using ERP systems (e.g., SAP). Excellent attention to detail and organizational skills. Ability to work effectively in a cross-functional team environment. Strong communication and interpersonal skills. Why Thermo Fisher Scientific? At Thermo Fisher Scientific, our global team shares a common set of values: Integrity, Intensity, Innovation, and Involvement. By joining us, you ll work alongside passionate colleagues who are dedicated to accelerating research, solving complex challenges, and improving the lives of patients worldwide. With over 100,000 employees globally, we encourage diverse experiences, backgrounds, and perspectives to drive innovation and make a difference in the world.

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

Job Title: Field Application Engineer Job Type: Full-Time Location: Ahmedabad Experience Required: 3 4 Years Education Qualification: Diploma in Electrical / Electronics Engineering or equivalent Job Summary: We are looking for a proactive and technically skilled Field Application Engineer to support the deployment, installation, and servicing of RF-based systems for Armed and Paramilitary forces. This role requires strong technical troubleshooting abilities, excellent communication skills, and a willingness to travel and stay on-site as needed. Key Responsibilities: Act as a technical lead during product installations, system deployment, training sessions, and field support for Armed/Paramilitary forces. Provide on-site product support, including fault diagnosis, rectification, and routine maintenance. Maintain readiness to travel extensively and stay at the ASSPL Nodal Centre in Ahmedabad. Collaborate with internal teams to ensure seamless installation and customer satisfaction. Develop and maintain technical documentation, site reports, and customer feedback logs. Handle customer queries effectively and maintain strong, professional relationships. Support training programs and hands-on demonstrations for end-users and operators. Ensure smooth coordination between field operations and the engineering team for escalations and improvements. Required Skills & Qualifications: Strong understanding of Radio Frequency (RF) technologies and system behavior. Hands-on experience in field troubleshooting and technical support. Proficiency in MS Office and basic computer operation. Strong customer handling and relationship-building abilities. Excellent communication skills in English and Hindi. Strong interpersonal skills, with the ability to work independently and in a leadership capacity. Willingness to travel frequently and stay on-site as per operational requirements. Qualification : Diploma in Electrical / Electronics Engineering or equivalent