Call Handling Jobs in Chennai

Billing Specialist (Demo and Charge Entry) Location: Chennai Department: Billing Operations Career Band: Professional II Role Overview: The Foundation of Billing Accuracy We are seeking a detail-oriented Billing Specialist to manage the critical front-end of our Revenue Cycle. You will be responsible for the precise entry of Demographics and Charges, ensuring that patient information is verified and billing data is submitted according to strict client protocols. Core Technical Responsibilities Data Management & Entry: Demographics (Demo) Entry: Accurately pull or create patient records using Face Sheets. Verify name, DOB, and contact details to prevent downstream claim rejections. Charge Entry: Translate medical services into billable charges by following specific Client Protocols and guidelines. Document Handling: Access and securely download Super Bills and Face Sheets from client file servers. Verification & Quality Control: Insurance Eligibility: Proactively check and update Eligibility Status to ensure the insurance provider is active before billing. Log Maintenance: Track and maintain status logs to ensure 100% accountability for all files received. Query Resolution: Maintain a real-time query log and ensure all client queries are updated by End of Day (EOD). Requirements & Qualifications Experience: Minimum 1 year of professional experience specifically in Demo and Charge Entry. Education: Graduate in any stream. Typing Proficiency: High speed and accuracy in typing to meet daily volume targets. Attention to Detail: Ability to spot discrepancies between Face Sheets and system data. Reporting Structure: Reports to Team Leader Billing Operations. Qualification : Graduate in any stream

Billing Specialist Payment Posting Location: Chennai Department: Billing Operations Career Band: Professional II Role Overview: Financial Reconciliation & Accuracy We are seeking a meticulous Billing Specialist to join our Payment Posting team. You will be responsible for the final stage of the billing cycle: ensuring that payments from insurance providers and patients are accurately reconciled. Your expertise in EOB review, Adjustment handling, and Denial Identification will be critical in maintaining a healthy accounts receivable. Technical Skills & Core Competencies Payment Processing: Manual & Auto Posting: Proficiency in managing high-volume payment entries, including electronic remittance and paper checks. Financial Formulas: Strong understanding of Co-pays, Co-insurance, and Deductibles. HSA/HRA Payments: Specific experience processing payments for Health Savings Accounts and Health Reimbursement Accounts. EOB & Denial Analysis: Explanation of Benefits (EOB): Ability to interpret complex EOBs to ensure payments are posted to the correct patient accounts. Coding Identification: Expert knowledge of CARC (Claim Adjustment Reason Codes) and RARC (Remittance Advice Remark Codes). Write-offs & Adjustments: Handling complex adjustment scenarios, including secondary insurance offsets like Medicaid. Key Responsibilities Account Reconciliation: Ensure all checks and electronic funds are posted to the correct patient accounts with 100% accuracy. Denial Documentation: Identify and document denial reasons and maintain clear records of insurance correspondence. Secondary Insurance Management: Process adjustments and write-offs specifically when a patient s secondary insurance is involved. Operational Quality: Maintain high standards of data entry speed and accuracy to meet daily financial closing targets. Minimum Requirements Experience: Minimum 1 year of professional experience specifically in Healthcare Payment Posting. Education: Graduate in any stream. Technical Skills: Excellent typing speed and attention to detail. Reporting: Position reports to the Team Leader Billing Operations. Qualification : Graduate in any stream

Position: Customer Support Executive / Telesales Executive Location: Chennai Domain: Banking / Telecom / Airlines Designation: Customer Support Executive / Telesales Executive Education: Any Graduate Languages Required: Tamil, Hindi, Telugu, Malayalam, Kannada Job Description Customer Query Resolution: Manage inbound calls and resolve customer inquiries with accuracy and professionalism. Sales Pitching & Target Achievement: Actively pitch sales and close calls to meet or exceed targets. Cross-Selling: Promote and cross-sell various banking/financial products to existing and potential customers. Customer Database Management: Efficiently manage and update customer databases, ensuring data accuracy and compliance. Candidate Profile Experience: Minimum 6 months to 1 year in a BPO/Call Center environment. Skills High energy and excellent convincing abilities. Strong communication skills, with proficiency in multiple languages (Tamil, Hindi, Telugu, Malayalam, Kannada). Freshers with a passion for customer service and sales are welcome to apply. Preferred: Prior experience in the Banking, Telecom, or Airlines sectors is a plus. Qualification : Any Graduate

Job Title: Specialist Banking Operations (Disputes & Chargebacks) Location: Chennai Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company redefining how banks and fintechs build and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta offers the industry s first fully cloud-native, API-driven banking stack Zeta Tachyon supporting issuance, processing, core banking, lending, fraud & risk, and more, all from a single vendor platform. With over 15 million cards issued globally, Zeta is transforming customer experiences for leading banks and fintechs across global markets. Zeta Tachyon enables: Digital-first cardholder experiences Native embeddable banking support Hyper-personalized card programs Rapid product configuration and launch Real-time innovation via APIs and event streams Next-gen back-office and compliance capabilities Zeta has a global team of 1700+ employees, 70% of whom are in R&D. In 2021, Zeta raised $280 million at a $1.5 billion valuation, backed by SoftBank, Mastercard, and other top investors. About the Role: We re hiring a Cards Dispute & Chargeback Specialist to join our Banking Operations team. In this role, you will manage end-to-end dispute and chargeback operations for debit, credit, and prepaid card transactions. The ideal candidate will have hands-on experience with card network regulations (Visa, Mastercard, RuPay, UPI), strong analytical skills, and the ability to work effectively with cross-functional teams and external partners. Key Responsibilities: Manage the entire dispute lifecycle for debit, credit, and prepaid card transactions. Investigate dispute scenarios such as: Fraudulent transactions Merchandise not received Service not rendered Duplicate billing Other eligible chargeback cases Assess dispute validity per card network regulations (Visa, Mastercard, RuPay, UPI). Execute chargeback processes: representments, pre-arbitrations, compliance cases, etc. Prepare and submit supporting documentation in line with scheme-defined timelines. Collaborate with issuers, acquirers, merchants, customers, and internal teams for case resolution. Stay up-to-date on regulatory guidelines (RBI, PCI DSS) and scheme rules. Track and report key operational metrics: Dispute volumes Aging reports Recovery rates Win/loss ratios SLA adherence Communicate professionally with customers regarding dispute status and outcomes. Support internal/external audits, regulatory reporting, and compliance assessments. Identify areas for process automation and continuous improvement to boost operational efficiency. Required Skills & Competencies: Familiarity with fraud detection tools, dispute management systems, and transaction monitoring platforms. Strong understanding of RBI regulations, PCI DSS, and other financial compliance frameworks. Exposure to process improvement methodologies (e.g., Lean Six Sigma, RPA). Excellent analytical, investigative, and problem-solving skills. Effective communication and stakeholder management skills. High attention to detail with the ability to manage sensitive cases discreetly. Ability to work independently while maintaining team alignment and compliance standards. Qualifications & Experience: Bachelor s degree in Finance, Business Administration, or a related field. 3 5 years of experience in banking operations, fintech, or card processing environments. Minimum 2 years of experience specifically handling disputes and chargebacks. Equal Opportunity: Zeta is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace that celebrates diverse backgrounds, cultures, and perspectives. We welcome applications from all individuals and believe that diversity drives innovation and success. Qualification : Bachelors degree in Finance, Business Administration, or a related field

Job Title: Manager / Senior Manager Operations Experience Required: 7 15 Years Job Category: Billing Operations Location: Chennai Eligibility: Graduates from any stream Work Mode: Work from Office Job Summary: We are seeking an experienced and strategic Manager / Senior Manager Operations to lead and oversee our end-to-end Revenue Cycle Management (RCM) operations. This role requires deep domain expertise in medical billing, strong leadership, and the ability to manage teams, clients, and data-driven decision-making effectively. Key Responsibilities: Lead and manage end-to-end RCM processes including Charge Entry, Payment Posting, and AR Management. Oversee daily operations and ensure quality, productivity, and process compliance. Manage and mentor teams; provide guidance, support, and performance feedback. Build strong relationships with clients through effective communication via email and calls. Drive data-driven decision-making through data analysis, report generation, and delivering presentations to management. Contribute to operational planning including transition management and FTE forecasting. Collaborate cross-functionally to improve process efficiency and resolve escalations. Maintain a high standard of professionalism, confidentiality, and integrity. Required Skills & Qualifications: Minimum 12 years of experience in end-to-end RCM operations. At least 3 to 5 years of experience in managing and leading teams. Strong oral and written communication skills. Excellent interpersonal skills and ability to work collaboratively or independently. Proficient in MS Office, especially Excel and PowerPoint. Demonstrated experience in client handling, data reporting, and process transitions. Job Essentials: Hands-on experience with Charge Entry, Payment Posting, and AR functions. Experience in handling client communications and escalations. Expertise in data analytics, reporting, and presenting business insights. Proven track record in transition planning and workforce (FTE) management. Qualification : Graduates from any stream

Job Title: Branch Manager Gold Loan Department: Sales Location: Chennai Job Type: Full-Time | Permanent Reporting To: Business Manager Gold Loan Job Purpose: As the Branch Manager Gold Loan at TVS Credit, you will be responsible for overseeing the end-to-end operations and business performance of your branch. This role focuses on driving gold loan disbursements, managing branch operations, leading the team, ensuring compliance, and delivering exceptional customer service. Your leadership will directly impact profitability, asset quality, and customer retention. Key Responsibilities: Branch Operations & Business Growth: Manage the gold loan portfolio for the branch and ensure sustained business growth. Lead all operational aspects including loan disbursements, cash management, gold vault handling, customer onboarding, and compliance with internal policies. Drive local marketing activities and outreach programs to increase brand visibility and customer acquisition. Team Leadership & Development: Lead, coach, and mentor branch staff to maintain a high-performance culture. Conduct periodic training and skill-building sessions to ensure the team is up-to-date with policies, processes, and customer handling practices. Performance Monitoring & Reporting: Analyze branch performance data and prepare regular reports on business KPIs, including disbursement targets, collections, and operational metrics. Leverage insights for decision-making and strategic improvements in the branch s gold loan portfolio. Customer Engagement & Retention: Ensure high standards of customer service and relationship management to drive loyalty. Act as a trusted advisor to clients throughout their gold loan lifecycle, resolving issues efficiently. Credit Quality & Collections: Maintain gold loan portfolio quality through proactive customer follow-up and timely collections. Monitor and control Non-Performing Assets (NPAs) and ensure adherence to internal risk thresholds. Valuation & Compliance: Oversee accurate valuation of pledged gold using standard techniques (e.g., scratch test, acid test, flexibility test). Ensure secure storage of gold and cash within the branch, following vault protocols and audit guidelines. Comply with all internal audit, risk, and regulatory standards during day-to-day operations. Risk Management & Security: Monitor opening and closing protocols for branch operations to maintain compliance and security standards. Ensure safety of gold and financial assets through rigorous branch-level checks and controls. Qualifications & Experience: Education: Bachelor s or Postgraduate Degree (MBA in Finance preferred) Experience: Minimum 6 years in Gold Loan operations, preferably in NBFCs or Banks Key Functional Competencies: Deep understanding of gold loan valuation, pricing, and schemes. Experience in branch-level P&L management. Familiar with loan origination systems (LOS), LMS, and CRM platforms. Strong knowledge of risk management, audit, and compliance processes. Behavioral Competencies: Leadership: Ability to manage and motivate a team effectively. Analytical Thinking: Data-driven decision-making. Customer Orientation: Strong service mindset. Communication: Excellent interpersonal and verbal skills. This is an opportunity to lead one of the most critical and fast-growing business verticals in TVS Credit. You ll work in a performance-driven culture, take ownership of a branch, and directly contribute to the company s growth while empowering local communities through gold-backed financing. Qualification : Bachelors or Postgraduate Degree (MBA in Finance preferred)

Manager, Country Operations (India) Location: Chennai, India Team: Teleport (AirAsia's logistics arm) Focus: Air Freight Operations, Ground Handling & 3PL Coordination Teleport is reimagining logistics across Asia. Every day, we move cargo through 100+ airports fast, secure, and efficiently. Our goal? Be the go-to end-to-end delivery solutions provider in Asia. To do that, we need leaders who thrive in a fast-paced, startup-like culture. About the Role We're looking for a hands-on Country Operations Manager to take ownership of our air cargo operations in India. You ll lead day-to-day operational performance, work closely with Cargo Terminal Operators (CTOs), ground handling teams, customs, and 3PLs, and act as the key link between strategy and execution. This is a dynamic, multi-disciplinary leadership role with a strong focus on process improvement, stakeholder engagement, and operational excellence. What You'll Be Doing A Day in the Life Operations Management Oversee daily air freight operations: loading, unloading, handling Ensure shipments (including hazardous goods) comply with all legal & safety regulations Conduct toolbox meetings, weekly/monthly ops reviews, and lead operational briefings Maintain SLA adherence for shipment movement and handover Performance & Process Improvement Monitor key KPIs and operational costs (fuel, packaging, etc.) Drive productivity optimization through staffing, capacity, and resource planning Lead new initiatives to reduce CPP (cost per parcel) and enhance delivery timelines Analyze fleet/community budgeting and forecast volumes to scale delivery capacity Stakeholder & Partner Engagement Coordinate with CTOs, airport authorities, freight forwarders, and internal departments Onboard and manage 3PL vendors with performance tracking Respond to customs-related inquiries and ensure timely, compliant declarations Team Leadership & Training Resolve staff conflicts, motivate teams, and handle feedback loops Design and roll out training/coaching programs for ground teams and couriers Implement safety and compliance initiatives to maintain operational integrity What You Need to Succeed Must-Have Skills Excellent communication and interpersonal skills (English fluency required) Strong data accuracy and reporting skills Proficiency in Microsoft Office and operational software High attention to detail accuracy is non-negotiable Hands-on experience leading logistics or operations teams Leadership Style We Value Willing to roll up your sleeves lead by example Biased for action speed > perfection Transparent, proactive communicator Goal-focused, flexible on execution People-first mindset we treat our team with respect and empathy At Teleport by AirAsia, we don t just move cargo we move fast, solve hard problems, and build the future of logistics across Asia. You ll get the chance to lead meaningful projects, work with cross-functional teams, and shape the country-level operations strategy. We embrace diversity and are proud to be an equal opportunity employer. Everyone is welcome here. Apply now and help us change how Asia delivers.

Introduction The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few. Your Role and Responsibilities As Delivery Practitioner, you are responsible for transaction processing in Accounts Payable and Accounts Receivable. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there s no limit to what you can accomplish here. Responsibilities Co-ordinate all accounting activities associated with the General Ledger particularly fixed assets, inter-company, inventory, cash and bank, indirect tax and accruals. Identify risks or opportunities to revenues, cost and profitability and propose appropriate actions. Ensure client Service Level Agreements (SLA) and timelines are met. Required Technical and Professional Expertise Minimum 0-1 year work experience in Finance and Accounting Ability to manage order fulfilment, Collecting and applying Cash payments Experience to identify duplicate records in the Vendor Invoice receipt, verify and process the invoice accurately and in timely manner Knowledge to match Invoices and identify errors and resolve exceptions, prioritize invoices and reduce aging of invoice Be part of a team that are Compliant to SOX e.g. documents to be posted after due Approval Experience in handling manual and automatic payment requests along with verification and payment run proposal Solid understanding of Process Travel and Expense (T/E) claims and payments, duplicate payment resolution, recovery and vendor statement reconciliations Ability to handle queries through calls and Email follow-ups Working knowledge of basic accounting and various accounting principles. Ability to detect duplicate and or error records and take appropriate actions Proficient in expense management Preferred Technical and Professional Expertise Proficient in Microsoft Office applications and familiar with Accounting terminologies Experience in handling queries via calls and emails is highly desired Comprehend and process data, handle order fulfilment, collect and apply cash payments Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Maintain technical knowledge by attending educational workshops, reviewing publications We wish you great success in your career and encourage you to bring your best self to work with IBM. Qualification : Minimum 0-1 year work experience in Finance and Accounting

SENIOR SOFTWARE ENGINEER (WINFORMS) Experience: 4- 6 years in Win Forms / C# /.NET Framework 4.5 & above / WCF / SQL Server / ADO.Net / XML Should have worked in XML using .NET Should be good in communication to interact with Client via calls & emails. Qualification: UG: B.Tech/B.E. Any Graduate/Any Specialization PG: Any Postgraduate Any Specialization, Post-Graduation Not Required Key Skills (Must Have): Experience on Win Forms using C# in .NET v4.5 and above Strong knowledge in creating WCF Services using .NET v4.5 and above Hands-on in handling XML using .NET v4.5 and above Hands-on in creating / fine-tuning SPs using SQL Server Visual Studio 2010 & above Key Skill (Nice to Have): Worked on Unit Testing Tools like xUnit / NUnit / MSTest Worked on Source Control such as Azure DevOps / VSTS / GIT etc. Telerik Controls Experience in guiding/mentoring team members. Knowledge in best practices and handling code reviews. Familiarity in Web Applications using ASP.NET / .NET Core Job Description: Will be involved in Win Forms development as per the project need. Should be able to interact with the Client (US) via calls/emails. Should understand the requirement provided and develop based on the same. Should involve in designing the application. Should work along with the team and complete the work within the project timeline. Should be proactive and communicate the new ideas within the team & to the lead. Should follow best practices in development according to the project. Should report to the daily status to the lead & update timesheets regularly. Should document & maintain software functionality. Qualification : B.Tech/B.E. Any Graduate/Any Specialization

Role Title: AT-GTEL, Chennai Line: Scientist (Chem Analytical) Global Job levels Job Family Group: Research and Development Job Family: 093- Chemistry-Analytical Job Category: Research Job Level: R01 - Associate Scientist Job Code: 600061 Management Level: J040 (04B) Why Patients Need You Pfizer s purpose is to deliver breakthroughs that change patients lives. Research and Development is at the heart of fulfilling Pfizer s purpose as we work to translate advanced science and technologies into the therapies and vaccines that matter most. Whether you are in the discovery sciences, ensuring drug safety and efficacy or supporting clinical trials, you will apply cutting edge design and process development capabilities to accelerate and bring the best in class medicines to patients around the world. Accountability: Responsible for Analytical Method development, Method Validation (for E&L workflow support is preferred), Method transfer, Routine analytical and stability study support for API, Intermediates and different DP formulations with the guidance and mentorship by senior chemist or supervisor. What You Will Achieve As a Scientist, you will be at the center of our operations and you ll find that everything we do, every day, is in line with an unwavering commitment to quality. With your deep knowledge in the discipline, you will be an active team member who influences at the project team level. You will perform qualitative and quantitative analyses of organic, inorganic compounds, or biologics to determine chemical and physical properties during chemical syntheses, fermentation or drug product development process. You will be using your scientific judgment to adapt standard methods and techniques by applying prior work experience and consulting others. Your ability to plan will help in preparing short-term work activities on projects. Your creativity in developing novel processes and new ideas will be used frequently. You will undertake mentoring activities to guide your team members. It is your hard work and focus that will help in making Pfizer ready to achieve new milestones and help patients across the globe. Responsibilities: He should adhere both quality and safety compliance according to organizational policies/procedures and regulatory guidelines. Responsible for development analytical methods and analytical method validation by UPLC, HPLC, GC, for API, DP, Intermediate and Raw materials. Working on E&L workflow is preferred. Test According to International Standards: Extractables & Leachables assessments for finished packaging: EMA, US-FDA, USP , , recommendations of PQRI Migrations-/simulated use studies Leachables shelf-life studies (GMP/cGMP studies) Should be conversant with the below analytical Techniques Headspace coupled to gas chromatography with mass spectral detection (HS-GC/MS) Gas chromatography with a mass spectral detection (GC/MS) Liquid chromatography with a diode array detection combined with mass spectral detection (HPLC-UV/MS) Liquid chromatography with multiple order mass spectral detection (LC/MS/MS) Inductively coupled plasma with optical emission detection (ICP-OES) and ICP-MS. UV/VIS Spectrophotometry Wet chemical methods: pH, TOC, conductivity, and others Other experiences: Ensure technical output is compliant with all Global Training Curricula for the instrument operations, material handling and certifications related to, Quality Ops, Manufacturing and EHS. Ensures compliance to local and corporate procedures and ensures all data packages are audit ready and transferable. Coordinate with cross functional teams to ensure timely execution and resolution of all deliverables versus target milestones. Requirements for all Global Job Levels Preferred Qualifications MSc/M Pharm/ Ph.D Preferred years of experience 2 to 4 years of Experience Experience with interdisciplinary drug development teams and industrial experience developing analytical strategies and methods in support of product and process development and to assess the quality and characteristics of biotherapeutics Experience working in a regulated environment, such as Good Laboratory Practices {part of GxP} Effective verbal and written communication skills Relationships: Small Molecule Technology Global Technology & Engineering Global Supply Chain Regulatory Sciences Global EHS Pharmaceutical Sciences Small Molecule Contract Research, Development and Manufacturing Organizations Academic Institutes Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Research and Development #LI-PFE Qualification : MSc/M Pharm/ Ph.D

Department Name AT-GTEL, Chennai Job Title Senior Associate Scientist (Chem Analytical) Global Job levels Job Family Group: Research and Development Job Family: 093- Chemistry-Analytical Job Category: Research Job Level: R02 - Senior Associate Scientist Job Code: 602689 Management Level: J050 Reports to Group Lead Location(s) GTEL, IITM-RP. Job Summary ( Summarize the primary purpose & key accountabilities of the job function.) Responsible for Analytical Method development, Method Validation, Method transfer, Investigation, Regulatory support, Routine analytical and stability study support for API, Intermediates and different DP formulations. Job Responsibilities ( Indicate the primary responsibilities critical to the job function.) ROLE RESPONSIBILITIES Responsible to Perform all activities as per GxP He should adhere both quality and safety compliance according to organizational policies/procedures and regulatory guidance Should be able to perform trouble shooting of analytical challenges which includes method and machine. Responsible for development analytical methods and analytical method validation by UPLC, HPLC, GC, Dissolution for API, DP, Intermediate and Raw materials. Support the analytical activities of lab trial batches, feasibility batches, lab scale batches, stability batches, stability studies as per plan. Perform assessments of existing data packages, feasibilities and concluded remediation. Ensure technical output is compliant with all Global Training Curriculum for the Instrument operations, material handling and Certifications related to Quality Operations, Manufacturing and EHS. Work with the Quality Assurance and other cross functional teams to facilitate the consistent, disciplined execution of the LIR\ER\CAPA quality system ensuring the completeness and comprehensiveness of the assigned task. Ensures Compliances to local and corporate procedures and ensures all data packages are audit ready and transferable. Coordinate with cross functional teams to ensure timely execution and resolution of all Deliverable versus target milestones Qualifications/Skills: Education - Experience - Additional Requirements ( Indicate qualifications and skills that are necessary for performance of responsibilities including: education, relevant experience, licenses, certifications, and other job-related technical and managerial skills.) Requirements for all Global Job Levels PREFERRED QUALIFICATIONS M.Sc. in Chemistry/M.Pharm PREFERRED YEARS OF EXPERIENCE 3 to 6 years of Experience TYPE OF EXPERIENCE Experience in Analytical Research and Development, possesses knowledge of oral solid dosage forms, liquids, semisolids, and API. Understand regulatory expectations and possess exceptional expertise in data interpretation and scientific outputs. Hands on experience in handling HPLC, Dissolution, UV, GC and Wet Chemistry. Organizational Relationships: (Provide the primary groups or key role(s) that this role will interact with as a regular part of the job responsibilities. Include any external interactions as appropriate.) Small Molecule Technology Global Technology & Engineering Launch Excellence Pfizer Manufacturing Sites External Supply Global Supply Chain Regulatory Sciences Global EHS Procurement Pharmaceutical Sciences Small Molecule Contract Research, Development and Manufacturing Organizations Academic Institutes Not Applicable. Supervision Not Applicable. Work Location Assignment:On Premise Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Research and Development #LI-PFE Qualification : M.Sc. in Chemistry/M.Pharm

Position: Team Leader - Voice Process Location: Chennai Designation: Team Leader Education: Any Graduate Job Description Set Clear Goals: Establish and communicate clear team objectives and individual targets. Task Delegation: Assign tasks to team members, ensuring that deadlines are met efficiently. Daily Operations Management: Supervise and manage day-to-day operations to ensure smooth workflow. Performance Monitoring: Track and evaluate team performance, analyzing key metrics and providing reports to upper management. Motivation & Leadership: Foster a positive team environment, keeping the team motivated and focused on achieving goals. Team Building: Plan and organize team-building activities to improve collaboration and morale. Attrition Control: Proactively manage and minimize team attrition. Target Achievement: Ensure that team targets are consistently met in line with organizational goals. Candidate Profile Experience: Minimum of 2 years in Sales/Collection within a Call Centre or BPO environment. Industry Experience: Previous experience in Sales (Credit Cards, NBFC, Telecom) is preferred. Team Leadership: Proven ability to lead and manage a team effectively, with a focus on motivation and target achievement. Skills Exceptional communication and interpersonal skills. Strong persuasive and convincing abilities to drive performance. Qualification : Any Graduate

Position: Quality Analyst Location: Chennai Designation: Quality Analyst Education: Any Graduate Job Description Call Auditing: Perform random audits on a specified number of calls daily to ensure compliance with quality standards. Feedback & Improvement: Provide timely, constructive feedback to agents, highlighting areas for improvement. Data Analysis: Conduct thorough data analysis to identify trends and take corrective actions to enhance process efficiency. Action Plan Development: Create and implement action plans to improve overall quality scores and team performance. Candidate Profile Experience: 1-4 years of experience in call auditing or as a Quality Analyst in a BPO/Call Center environment. Skills Excellent communication skills (multilingual skills are a plus). Strong analytical and problem-solving abilities to improve processes. Preference: Immediate joiners are highly preferred. Qualification : Any Graduate

Position: Lead Software Engineer Location: Chennai Department: Engineering Job Type: Full-time Industry: E-Publishing About Us At Kriyadocs , we are a leading document workflow platform dedicated to the publishing industry. For over 19 years, we ve partnered with prestigious publishing houses worldwide to deliver world-class digital and print content. By harnessing cutting-edge technology, streamlined processes, and domain expertise, we simplify the entire publishing lifecycle from authoring and reviewing to distribution. Our vision is to make publishing content as easy as the click of a button, becoming the partner of choice for those sharing knowledge globally. We prioritize creating a fantastic experience for authors, content publishers, and our employees through technology and innovation. Role Overview We are looking for a Lead Software Engineer with at least 6 years of professional experience to join our engineering team. This is a hands-on leadership role where you'll spend about 80% of your time coding and the remaining 20% mentoring and guiding junior engineers. You will be responsible for architecting solutions, enforcing best practices, and ensuring technical excellence across the team. Our technology stack includes React, TypeScript, Zod, Fastify, ElasticSearch, and modern Database ORMs. Key Responsibilities Hands-On Engineering (80%) Design, develop, and maintain backend services using Fastify, TypeScript, and ORMs (optional). Build and optimize frontend applications using React and Zod for schema validation. Write clean, testable, and maintainable code that adheres to coding standards. Lead technical discussions, perform code reviews, and ensure high-quality code delivery. Mentorship & Leadership (20%) Guide junior developers, fostering growth and technical excellence. Establish and enforce coding standards, best practices, and development workflows (e.g., ESLint, Prettier, CI/CD pipelines). Promote knowledge sharing and collaborative problem-solving within the team. System Design & Architecture Own and drive the architecture of scalable, performant, secure, and maintainable systems. Evaluate trade-offs and propose practical solutions to business and technical challenges. Collaborate with product managers, designers, and stakeholders to design solutions. Operational Excellence Implement observability, error handling, and monitoring for production systems. Contribute to incident management, root cause analysis, and preventative measures. Continuously improve developer productivity and CI/CD processes. Required Qualifications 6+ years of professional software engineering experience. Strong proficiency in TypeScript and modern JavaScript. Hands-on experience with React for frontend development. Experience with Fastify (or similar Node.js frameworks) for backend development. Familiarity with Zod or similar validation libraries. Proficiency with ElasticSearch and designing efficient queries. Experience with at least one Database ORM (e.g., Prisma, TypeORM, Sequelize). Familiarity with Git, CI/CD pipelines, and modern DevOps practices. Preferred Skills Experience working in monorepo setups. Exposure to cloud platforms like AWS, GCP, or Azure. Familiarity with testing frameworks (Jest, Vitest, Playwright). Experience in performance tuning for React, Fastify, and ElasticSearch. Strong communication and collaboration skills in cross-functional teams. A highly hands-on engineer who leads by example. Someone who can balance coding with mentoring and elevating junior developers. A pragmatic decision-maker who understands trade-offs and business needs. A builder at heart, passionate about clean, scalable, and maintainable code. Benefits Competitive compensation with growth opportunities. Opportunity to influence engineering culture and best practices. Collaborative environment with challenging, impactful projects. ESI and PF benefits.

Appraisal Partner Location: Chennai Experience: 0 5 years (1 3 years preferred in Gold Loan Appraising) Employment Type: Full-Time Eligibility: Male candidates with a bike and a valid driving license About the Role We are looking for a reliable and motivated Appraisal Partner to join our team in Chennai. The ideal candidate will have prior experience in gold loan appraisal, particularly within NBFCs or the banking sector, and will be responsible for customer outreach, accurate appraisal of gold, and seamless loan processing. Key Responsibilities Visit assigned customer locations and convert leads into successful gold loan customers. Educate and convince customers about Oro s gold loan products and services. Accurately appraise gold ornaments using touchstone, acid, and saltwater testing methods. Verify and document customer KYC as per company and regulatory standards. Demonstrate mobile app functionalities and assist customers with onboarding, as needed. Build strong, long-term relationships with customers to encourage repeat business. Ensure secure handling and submission of gold pouches and loan documents at storage facilities. Requirements 1 3 years of experience in gold loan appraisal, preferably in NBFC or banking sectors. Good communication and customer service skills. Proficient in gold testing/appraisal techniques. Must own a bike and possess a valid driving license. Familiarity with mobile applications and basic digital tools. Nice to Have Knowledge of gold loan industry practices and compliance norms. Prior experience in a customer-facing field role. If you're passionate about delivering value to customers and have the skills to ensure accurate gold appraisal, we'd love to have you on the Oro team!

Job Title: Executive Chemist Location: Chennai Employment Type: Full-time Company Overview: SGS is the world s leading inspection, verification, testing, and certification company. Renowned globally for quality and integrity, we operate with over 94,000 employees across more than 2,600 offices and laboratories worldwide. Position Summary: We are looking for a detail-oriented Executive Chemist to join our Chennai laboratory team. The ideal candidate will have solid experience in chemical and biochemical testing within the food, water, and agricultural sectors, ensuring compliance with quality and regulatory standards. Key Responsibilities: Execute all assigned routine chemical testing tasks accurately and efficiently Maintain proper documentation and records related to laboratory analyses Conduct method validations and prepare related data, spreadsheets, and supporting documents Verify test results and forward them for report generation Adhere strictly to laboratory safety protocols for chemical and microbiological work Work flexible hours, including extra shifts when required Ensure complete and compliant documentation in line with quality management systems Review and finalize audit documentation ensuring all requirements are met Accurately record laboratory actions as per specifications Demonstrate thorough understanding of chemical analysis techniques used in testing Support chemical testing operations required for lab accreditation Qualifications: Essential: M.Sc. in Chemistry Desirable: M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology Experience: 3 to 6 years of relevant experience in a commercial testing lab focusing on physicochemical analysis of natural, food, and agricultural products Ability to assess nutritional values in FSSAI-defined food products Strong understanding of spectrophotometry measurements Knowledge of method optimization, validation, and verification Familiarity with regulatory standards and requirements of BIS, EIC, APEDA, and NABL Qualification : M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology

Job Title: Senior Executive (GC + HPLC) Location: Chennai Employment Type: Full-time Company Overview: SGS is the world s leading inspection, verification, testing, and certification company, recognized globally for its commitment to quality and integrity. With over 94,000 employees and a network of more than 2,600 offices and laboratories worldwide, we provide trusted services across multiple industries. Position Summary: We are seeking an experienced Senior Executive with expertise in Gas Chromatography (GC) and High-Performance Liquid Chromatography (HPLC) to join our Chennai laboratory team. The role involves performing routine tasks, method validations, maintaining records, and ensuring compliance with quality and safety standards within the food and agriculture sectors. Key Responsibilities: Execute all assigned routine GC and HPLC laboratory tasks accurately and efficiently Maintain and organize paperwork and records as per laboratory requirements Complete method validations and prepare related spreadsheets, raw data, and supporting documentation Verify test results and forward necessary documents to reporting teams Ensure compliance with laboratory safety protocols in both chemical and microbiological laboratories Willingness to work extra hours or shifts as needed Maintain a clean and organized work environment Key Deliverables: Complete documentation in line with quality management system standards Review audit documentation to ensure completeness and compliance Record actions according to laboratory specifications Qualifications: Essential: M.Sc. in Chemistry Desirable: M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology Experience: 8 to 12 years of relevant experience in GC and HPLC within the food and agriculture sector Qualification : M.Sc. or B.Tech in Chemistry, Biochemistry, Microbiology, Food Technology, or Biotechnology

Position Title: RPA Developer Location: Chennai, India Employment Type: Full-time Job Summary Synechron is looking for a talented and motivated RPA Developer to join our growing technology team in Chennai. As an RPA Developer, you will play a key role in designing, developing, and maintaining automation solutions to streamline business processes and improve operational efficiency. You ll work with a variety of technologies and collaborate with cross-functional teams to deliver scalable, high-quality automation solutions aligned with organizational goals. Key Responsibilities Design, develop, and maintain robust RPA (Robotic Process Automation) solutions using industry-standard platforms. Write clean, maintainable, and scalable code in languages such as Java, Python, or C#. Debug and troubleshoot automation workflows and provide timely resolutions. Collaborate with business analysts, developers, and stakeholders to understand requirements and deliver automation solutions. Maintain and enhance existing RPA solutions for performance and reliability. Participate in code reviews, contribute to knowledge sharing, and support continuous improvement of development practices. Stay current with the latest RPA tools, technologies, and best practices. Required Skills & Technologies Strong understanding of software development principles and best practices. Proficiency in one or more programming languages: Java, Python, C#. Experience with RPA platforms (e.g., UiPath, Automation Anywhere, Blue Prism) is a plus. Familiarity with source control tools like Git. Exposure to Agile or Waterfall methodologies. Basic knowledge of cloud platforms such as AWS, Azure, or GCP (preferred). Ability to learn new tools quickly and adapt to evolving technologies. Experience Requirements 3+ years of experience in software development or automation-related roles. Hands-on experience with RPA tools or relevant software development projects. Internships or previous contributions to automation projects are considered an advantage. Day-to-Day Activities Contribute to the design and development of RPA solutions across business units. Write, test, and maintain automation scripts and components. Perform troubleshooting and debugging of automation workflows. Collaborate in agile development cycles and daily stand-ups. Evaluate emerging automation tools and recommend improvements to the existing stack. Assist in maintaining documentation and code repositories. Qualifications Bachelor s degree in Computer Science, Software Engineering, or a related field. Master s degree in a relevant field is a plus. Soft Skills Strong problem-solving and analytical skills. Ability to work both independently and collaboratively in a team environment. Excellent verbal and written communication skills. Ability to manage multiple tasks, prioritize effectively, and meet deadlines. High attention to detail and commitment to delivering quality solutions. Diversity & Inclusion at Synechron At Synechron, we believe in building an inclusive workplace where diversity is celebrated. Through our "Same Difference" DEI initiative, we are committed to promoting equality, embracing differences, and providing an environment where everyone feels respected and valued. We encourage applicants from all backgrounds, abilities, and experiences to apply. We support our people through mentorship programs, flexible working arrangements, internal mobility, and continuous learning opportunities.

Job Title: Java Developer Office Location: Chennai (Work from Office) Job Type: Full-time Experience: 3 to 8 Years Job Description: You need to be capable of understanding business requirements and meeting timelines set by the team. You will be expected to work closely with the customer to discuss and implement technical resolutions to business requirements. Java developer roles and responsibilities include managing Java application development while providing expertise in the full software development lifecycle, from concept and design to testing. You will also be needed to document the steps and procedures followed while coding. If you are familiar with Agile methodologies then that is a bonus. Job Requirements: Participate in technical evaluations and proof of concept work. Follow/maintain an agile methodology for delivering on project milestones. Responsible for understanding of the entire code base, architectural considerations, build process, design and design decisions. Proficiency with git or other version control software. Keeping an intense focus on the quality of work, maintaining a low crash rate. Work in a collaborative manner with other developers to plan and design feature implementations and software architecture for current and future applications. Excellent troubleshooting and reverse engineering skills. Desire and willingness to work in a collaborative, innovative, flexible and team-oriented environment. Maintain documentation of all coding decisions and maintain documentation of the code itself. Should possess strong analytical and problem-solving skills. Capabilities to write and execute unit test cases Ability to work and research independently, setting goals and achieving milestones. Ability to understand and communicate data, infrastructure, workflow, and solution context technical specifications. Organizational skills, a keen sense of priority and a proven ability to proactively identify and resolve problems. Excellent oral, presentation, and written communication skills Should be familiar with Object Oriented Design patterns. Essential Qualifications: Bachelor s degree in Computer Science, Information Technology with 6+ years of equivalent experience. Minimum of 4 years of JAVA development Experience with development methodologies such as XP, Agile or SCRUM Must have solid experience in the following items: Java, Spring Boot, Micro Services, JPA, Postgre, Azure, Jenkins, Maven. Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) Hands on experience with API development Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc). Company Profile Conceptualized as far back as 2015, and commencing full-time operations in 2018, Blackstraw technologies Pvt Ltd. is a software products and services company specializing in Artificial Intelligence (AI) and Machine Learning solutions for various industries. We support businesses around the world, including North America, Europe and Asia, working to simplify AI implementation through our platform that expedites data labelling, AI model-training, and cloud or on-premise deployments. With more than 900 years of combined work-experience, the 250+-strong Blackstraw Team comprises various experts in the AI value chain. We are a fast-moving team that prides ourselves in rapidly identifying different use-cases and fine-tuning our products to suit specific business needs. We are focused on providing solutions related to computer vision, natural language processing, Data annotation tools for deep learning models, etc. To stay competitive in business, it is key for organizations to adopt and implement smart AI solutions and service offerings. However, most companies are unable to implement AI rapidly due to the complexity of existing solutions, inadequate data and cost implications. Our mission is to enable enterprises to adopt AI in an easier, cost-effective and time-efficient manner with a plug-and-play approach to their data. Blackstraw operations are based out of Canada, USA & India. Our head office is based in Florida. Qualification : Bachelors degree in Computer Science, Information Technology with 6+ years of equivalent experience. Minimum of 4 years of JAVA development

Job Title: Customer Service Engineer Experience: 5 to 8 Years Location: Chennai Qualification: Diploma in Mechanical Engineering Age Range: 23 28 years Job Type: Full Time Job Summary We are seeking an experienced Customer Service Engineer with a strong background in Mechanical Seals or Pumps. The ideal candidate will coordinate site installations, conduct regular customer training, and perform troubleshooting to ensure optimal service delivery. Willingness to travel 15 20 days per month is essential for this role. Key Responsibilities Coordinate with customers for site installations and provide ongoing technical training. Perform major troubleshooting and problem resolution at customer sites. Conduct customer service surveys to gather feedback and improve service quality. Provide timely and efficient support to maintain customer satisfaction. Manage service operations across Chennai and nearby locations with occasional travel. Required Skills & Experience 5 to 8 years of hands-on experience as a Service Engineer in the Mechanical Seals or Pumps industry. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent customer communication and coordination abilities. Willingness to travel 15 to 20 days per month. Ability to work independently and handle customer site visits efficiently. Qualifications Diploma in Mechanical Engineering. Work with a leading provider in the mechanical seals and pumps industry. Opportunity to engage with diverse customers and enhance technical skills. Supportive work culture encouraging growth and learning. Competitive salary and benefits. Qualification : Diploma in Mechanical Engineering.