Call Handling Jobs in Pune

Job Title: Senior Payroll Executive Location: Pune Experience: 5-8 years Education: BE/BTech/MCA/MTech (Preferably in CS/IT) Company: Accops Role Overview: We are looking for a detail-oriented Senior Payroll Executive to oversee the end-to-end payroll processes, ensure compliance with statutory regulations, and maintain accurate employee compensation data. The ideal candidate will have a strong background in payroll processing, analytical thinking, and an ability to manage confidential information with integrity. Key Technical Skills: Payroll Expertise: Deep understanding of payroll processes, including salary disbursements, deductions, bonuses, leaves, and attendance data. Statutory Compliance: Solid knowledge of statutory requirements like PF, ESI, PT, LWF, TDS, and other relevant laws. Payroll Software: Experience with payroll software such as GreytHR, ADP, SAP, or Keka (familiarity with one of these tools is required). Excel Proficiency: Advanced skills in Excel including formulas, pivot tables, conditional formatting, data validation, and logical structuring. Analytical Thinking: Strong analytical abilities to manage payroll data, resolve errors, and maintain accuracy in calculations. Roles and Responsibilities: End-to-End Payroll Processing: Handle payroll processing for employees on a monthly, quarterly, and annual basis, ensuring timely and accurate disbursement. Salary Management: Manage inputs related to salary, deductions, bonuses, leaves, and attendance data, ensuring compliance with company policies and statutory regulations. Statutory Compliance: Ensure compliance with statutory obligations, including PF, ESI, PT, LWF, TDS, and any other applicable laws. Salary Sheet Validation: Prepare, validate, and review salary sheets, ensuring all calculations are accurate and error-free before disbursement. Coordination with Finance: Collaborate with the Finance team for the timely transfer of salaries, variable pay, and calculation of inputs for salary adjustments. Employee Query Handling: Address payroll-related employee queries and ensure timely resolution. Data Management & Reporting: Create and manage reports, including payroll data sent to JIO from the HR payroll side, and generate dashboards for audits. Performance Management System (PMS): Take ownership of the PMS process, ensuring timely goal-setting, mid-year reviews, and final evaluations are completed. Variable Pay & Appraisals: Design and maintain templates for variable pay and appraisal calculations, and accurately perform these calculations based on performance and company policies. Employee Data Maintenance: Keep employee data related to compensation up to date, ensuring accuracy and integrity. Payroll Reconciliation: Reconcile payroll reports, bank statements, and audit requirements, ensuring accuracy and compliance. Audit Support: Generate reports for internal and external audits, ensuring compliance with financial and regulatory requirements. Soft Skills Required: Communication Skills: Strong verbal and written communication skills, with the ability to clearly articulate information to employees and management. Analytical Mindset: A logical and analytical approach to payroll data management, with a keen eye for detail. User-Centric Approach: Demonstrates a sincere and proactive approach in handling employee concerns, providing timely solutions. Self-Motivated & Proactive: Highly motivated, proactive, and capable of managing responsibilities independently. Adaptability: Flexible and adaptable to changing payroll requirements and business needs. Team Player: Able to work collaboratively within a team, fostering a positive and efficient work environment. Impactful Role: Play a key role in ensuring the seamless execution of payroll operations and employee satisfaction. Career Growth: Opportunity to develop your skills in a dynamic and growing company with exposure to various payroll and HR functions. Collaborative Culture: Be part of a collaborative team that values precision, accountability, and continuous improvement. Qualification : BE/BTech/MCA/MTech (Preferably in CS/IT)

Job Title: Quality Assurance Engineer Location: Pune Experience: 4 6 Years Qualification: B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering Job Summary We are seeking an experienced Quality Assurance Engineer with a strong background in PCB Assembly (SMT/MI), electronics manufacturing, and quality systems. The role involves ensuring product and process quality, handling root cause analysis, programming production equipment, and driving continuous improvement across the electronics manufacturing lifecycle. Key Responsibilities 1. NPI & Engineering Change Control Lead release to production activities for new products and engineering change notices (ECNs). Program and optimize equipment such as Pick & Place machines, AOI, Reflow ovens, Wave Solder Machines, ICT, and Robotic Soldering. Check and validate stencil and wave pallet suitability for new designs. Prepare PPAP and PFMEA reports with cross-functional teams (Engineering, PPC, Purchase, Production). Plan and coordinate product reliability testing. 2. PCB Assembly Quality (SMT & MI) Conduct in-line and final inspections in accordance with IPC-610 and internal standards. Develop and implement quality control procedures for all stages of PCBA production. Ensure adherence to industry and internal quality standards throughout the manufacturing process. 3. Box Build & End-of-Line Testing Oversee quality assurance in box build and final product assembly. Lead root cause analysis (RCA) for defects and customer complaints. Implement corrective and preventive actions (CAPA) to avoid recurrence. Evaluate and approve suppliers/machine vendors based on quality and capability. 4. Process Control & Audits Analyze production and quality data to identify trends, anomalies, and areas for improvement. Conduct internal audits to ensure process and documentation compliance. Maintain and enhance quality documentation including procedures, work instructions, and specifications. 5. Collaboration & Training Collaborate with R&D and design teams to ensure products are designed for manufacturability and quality. Train shop-floor and QA personnel on quality control procedures and IPC/industry standards. Maintain strong coordination with production and process teams for smooth issue resolution. 6. Workplace Safety & 5S/6S Implementation Ensure a safe work environment with zero accidents in designated areas. Uphold and improve 5S/6S practices across the quality and manufacturing areas. Key Skills & Competencies Must-Have 4 6 years of hands-on experience in PCBA manufacturing and QA. Strong knowledge of IPC standards, particularly IPC-A-610. Proficiency in PPAP, PFMEA, Control Charts, WI, and 7 QC Tools. Understanding of product/component drawings and GD&T principles. ERP experience (SAP or equivalent). Lean Manufacturing and Six Sigma Green Belt certified or equivalent. Nice-to-Have Exposure to troubleshooting of machines and PCBA programming. Certification in Quality Management (e.g., ASQ Certified Quality Engineer). Familiarity with reliability testing methods and equipment validation protocols. Performance Metrics Product defect rate and quality yield Number of successful NPI releases Audit compliance scores (internal/external) Effectiveness of RCA and CAPA closures 5S/6S implementation scores and workplace safety record Work with a leading electronics manufacturing company using the latest SMT & QA technologies Be a part of a team driving innovation, continuous improvement, and zero-defect culture Opportunities for career growth, cross-functional exposure, and professional certification support Qualification : B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering

Manager MEP (Mechanical, Electrical & Plumbing) Location: Pune Company: Gera Developments Pvt. Ltd. Experience Required: 8+ Years Industry: Real Estate / Construction Employment Type: Full-time About Gera Developments: Gera Developments Pvt. Ltd. is a forward-thinking real estate developer known for delivering cutting-edge residential and commercial spaces. With a legacy of trust, quality, and innovation, Gera is at the forefront of redefining living and working environments in Pune, Goa, and Bangalore. Role Overview: As Manager MEP, you will be responsible for overseeing all on-site MEP works and infrastructure execution in accordance with service drawings, specifications, and quality standards. You will play a key role in planning, coordinating, and ensuring timely completion of all MEP and finishing-related activities. Key Responsibilities: Execution & Supervision: Ensure proper execution of MEP and infrastructure works as per design drawings and project specifications. Oversee all finishing activities, including mock-up preparation and approvals. Maintain high-quality standards throughout the execution lifecycle. Planning & Coordination: Prepare Work Breakdown Structure (WBS) and detailed daily/short-term construction schedules. Follow up with contractors for timely resource mobilization, including manpower, materials, and equipment. Work closely with design, planning, and execution teams to resolve site issues. Quality & Compliance: Conduct quality checks for: Drawing dimensions & locations Steel reinforcements Shuttering quality and support stability Ensure adherence to safety and quality protocols. Billing & Material Management: Review and certify RA Bills and Labour Bills. Lead material planning, track deliveries, and ensure drawings are received in advance. Perform material reconciliation to minimize wastage and ensure optimal usage. Cost & Value Engineering: Apply value engineering techniques to optimize MEP costs without compromising on quality or functionality. Candidate Requirements: Education: Bachelor's Degree in Mechanical / Electrical / Civil Engineering (or related field) Experience: Minimum 8 years of experience in MEP execution, preferably within the real estate or infrastructure sector. Proven track record of handling end-to-end MEP works including finishing stages and cost optimization. Skills & Competencies: Strong understanding of MEP systems and infrastructure works Proficiency in reading and interpreting service drawings Excellent coordination and communication skills Experience in vendor management, billing, and reconciliation Detail-oriented with a strong focus on quality and safety Knowledge of construction planning tools and Microsoft Office Work on landmark real estate projects Be part of a high-performance culture with a focus on innovation Opportunity to make a tangible impact on premium developments Qualification : Bachelor's Degree in Mechanical / Electrical / Civil Engineering (or related field)

Receptionist cum Administrative Executive Location: Pune Experience: 3 7 years Education: Any Graduate Job Type: Full-Time Job Overview We are seeking a highly organized and professional Receptionist cum Administrative Executive to manage our office front desk and provide administrative support. The ideal candidate will be the first point of contact for guests, customers, and employees, while also handling various administrative tasks such as travel booking, vendor management, and office operations. Key Responsibilities Reception & Front Desk Management: Maintain a neat and well-organized reception area. Greet guests, customers, and employees with professionalism and courtesy, directing them to the appropriate person or department. Manage and route incoming phone calls effectively. Provide excellent customer service by addressing inquiries and resolving issues promptly to ensure a positive experience for all visitors and callers. Handle mail and deliveries by receiving, sorting, and distributing them accurately. Manage office security by following safety procedures, controlling access via the reception desk, and issuing visitor badges. Administrative Support: Monitor office supplies inventory and ensure timely procurement within budgetary constraints. Gather, compile, and prepare data for necessary reports as needed. Maintain accurate filing and documentation. Ensure compliance with company policies and procedures in daily operations. Coordinate internal meetings and office events, including contacting employees for event participation. Manage employee leave and attendance records. Facility & Vendor Management: Coordinate travel bookings (domestic and international) for employees. Oversee facility maintenance activities and manage vendors (e.g., electricians, cleaners). Coordinate courier deliveries, ensuring proper tracking and timely receipt. Ensure basic cleanliness and hygiene of office premises. Other Responsibilities: Provide general administrative support to all teams as requested. Work closely under the guidance of the Manager to support day-to-day office functions. Skill Requirements Minimum 3 years of experience in an administrative or receptionist role. Graduation or Diploma in any relevant field. Proficient in MS Office Suite, particularly MS Word and MS Excel. Familiarity with office equipment like printers and fax machines. Excellent written and verbal communication skills. Strong telephone etiquette and professional demeanor. Resourceful, proactive, and able to multitask efficiently. Strong time-management and organizational skills, with the ability to prioritize tasks. Ability to propose new ideas and contribute to improving office processes. Analytical mindset with good problem-solving abilities. Qualification : Any Graduate

Job Title: Executive Debt Management Services (Settlement & Waiver) Location: Pune Experience Required: 2 3 years Department: UNPL Field Company: Bajaj Finance Ltd. Job Purpose We are looking for a motivated and results-driven professional to join our Debt Management Services team in the Settlement and Waiver Unit. This role is focused on achieving collection targets, managing roll-back cases, and ensuring compliance and operational efficiency. Key Responsibilities Achieve monthly and quarterly collection targets. Focus on recovery in Personal Loan (PL) roll-back cases. Ensure timely and accurate documentation and feedback on collection activities. Address and comply with audit requirements. Maintain adequate "Feet on Street" availability across pools and segments. Define and monitor productivity parameters for Agencies and DMAs; conduct weekly performance reviews with collection executives. Conduct background and reference checks for newly appointed agencies and DMAs. Continuously evaluate and assess agency and DMA performance. Identify training needs and support skill development for Collection Executives. Perform random field visits to customers for feedback and quality assurance. Required Skills & Qualifications Strong people management and leadership abilities. Proven track record of achieving targets and driving results. Excellent communication and negotiation skills. High levels of self-motivation and ownership. Ability to work in a fast-paced, performance-driven environment. Strong relationship-building skills and a proactive attitude. Clarity of thought, perseverance, and a positive, affirmative approach. Basic computer proficiency.

Senior Engineer Projects Location: Pune Role Overview As a Senior Engineer Projects, you will lead the mechanical engineering design and documentation efforts for projects from start to finish. Your responsibilities include reviewing customer specifications, finalizing basic designs (P&IDs, GA drawings, BOM), performing piping and structural analyses, and coordinating with vendors and internal teams. You will ensure quality compliance, support procurement through technical evaluations, engage with customers for clarifications and deviations, and oversee project progress through to successful handover. Purpose of the Role Deliver high-quality mechanical engineering design and project execution aligned with customer requirements and industry standards. Key Responsibilities Review customer specifications and inputs to define project scope Generate and manage project documentation and drawings Lead engineering design activities and finalize project basic designs including P&IDs, mechanical equipment layouts, GA drawings, and bills of materials Perform piping and structural analysis; coordinate with designers and engineers to implement design changes Engage with customers through kickoff meetings, query resolution, and deviation management Ensure quality compliance of project documentation and maintain quality records Prepare enquiry datasheets and material requisitions for long lead mechanical items Evaluate vendor technical bids and review vendor drawings and documents Manage sub-vendors through follow-ups, design reviews, and escalation handling Monitor mechanical work progress and report project status and scope variations to project managers Prepare as-built documentation and coordinate project handover to services Perform engineering calculations including pressure drop, head loss, pipe wall thickness, and lifting lug design Provide technical engineering support to E&I, Quality, Purchasing, and Project Management teams Participate in internal and external audits and project kickoff meetings as needed Eligibility & Qualifications Bachelor s degree in Mechanical Engineering Minimum 4 years of experience in piping, oil & gas, or process industry projects Strong knowledge of oil & gas equipment, instruments, piping, and structural systems Familiarity with industry standards such as ASME, ANSI, API, API MPMS, ISO related to oil & gas measurement services Experience with piping and structural welding and non-destructive testing methods Good experience in meter and prover sizing Proficiency in stress analysis using CAESAR-II, STAAD, or equivalent tools Excellent analytical, communication (verbal & written), and drawing skills (AutoCAD/MicroStation) Proficient in Microsoft Office Suite Results-driven, decisive, and capable of delivering innovative solutions Qualification : Bachelors degree in Mechanical Engineering

Job Title: Mechanical Engineer (BIM) Location: Pune Experience: 1 5 Years Qualification: B.E./B.Tech in Mechanical Engineering or Diploma in Mechanical Engineering Role Overview: We are seeking a highly motivated Mechanical Engineer (BIM) with hands-on experience in Revit MEP and BIM coordination to join our Pune-based team. The ideal candidate will work on a variety of domestic and international projects, handling mechanical services modeling, coordination, documentation, and BIM standards compliance across all stages of the project lifecycle. Key Responsibilities: Review project specifications and technical documents to support BIM execution. Assist in Revit model setup and input data validation. Perform mechanical services modeling using Autodesk Revit MEP and ensure coordination with architecture, structure, electrical, and other disciplines. Support creation of Revit content, parametric families, and detailed mechanical models including HVAC, plumbing, and fire protection systems. Manage project tasks, allocate daily responsibilities, and ensure timely delivery of project milestones. Participate in internal team discussions and client coordination meetings. Create, review, and QA/QC mechanical drawings, fabrication/shop drawings, and builder s work/spool drawings. Conduct clash detection and coordination using tools like Navisworks, BIM 360, BIMTrack, or Revizto. Perform BOQ and quantity take-offs, and contribute to drawing documentation and sheet setup. Adhere to client-specific BIM standards and ensure quality across all project deliverables. Provide technical support and feedback throughout different project phases. Required Skills & Experience: Mandatory: Proficiency in Autodesk Revit MEP and Autodesk Navisworks. Familiarity with AutoCAD is an added advantage. Working knowledge of pipe and duct sizing, pressure drop, and basic mechanical design calculations. Experience working in Common Data Environments such as BIM 360, Bluebeam, Dropbox, or ProjectWise. Hands-on experience with clash coordination tools like BIMTrack, Revizto, or BIM 360 Issues. Experience across diverse project types including residential, commercial, institutional, healthcare, transportation, and data centers. Prior experience with international projects is essential. Strong understanding of Revit modeling tools, including views, sheets, schedules, filters, and family creation. Ability to work on fabrication models, perform hanger/support modeling, and generate shop and spool drawings. Proficiency in mechanical services coordination and QA/QC review of 3D models and documentation. Knowledge of project phases and required deliverables at each stage. Soft Skills & Attributes: Strong oral and written communication skills. Ability to manage and prioritize multiple tasks in a fast-paced environment. Proactive, self-motivated, and adaptable to changing project requirements. Positive attitude with excellent teamwork and interpersonal skills. Professionalism in communication with team members, clients, and stakeholders at all levels. Qualification : B.E./B.Tech in Mechanical Engineering or Diploma in Mechanical Engineering

Job Title: CM - Officer EHS (Environment, Health & Safety) Location: Pune Department: Construction Management EHS Cell Employment Type: Full-Time Experience: 5 to 8 Years Role Objective To ensure the effective implementation of Environment, Health & Safety (EHS) policies and procedures across construction, operations, and maintenance activities, promoting a safe and compliant work environment at project sites. Key Responsibilities Ensure EHS compliance across all construction, operation, and maintenance activities on assigned projects. Conduct daily safety inspections to enforce safe work practices and identify unsafe conditions. Monitor and ensure proper storage and disposal of hazardous waste in line with statutory norms. Oversee the maintenance and availability of firefighting systems and personal protective equipment (PPE). Maintain and update Material Safety Data Sheets (MSDS) for raw materials and chemicals on site. Deliver site-specific training programs for employees and contractors on: EHS regulations and compliance Safe handling of hazardous substances Proper usage of PPE Fire prevention and response Develop and maintain emergency contingency plans for the site. Issue safety alerts and communicate unsafe acts or conditions to project management promptly. Prepare and submit regular safety reports and documentation to relevant stakeholders. Design and conduct site-specific training modules and safety presentations for workers and supervisory staff. Carry out periodic audits of construction zones, labor camps, and material storage areas. Oversee health monitoring initiatives within labor camps and ensure hygienic living conditions. Ensure strict adherence to PPE protocols, display of safety signages, and compliance across all project levels and locations. Qualifications & Experience Education Mandatory: BE / B.Tech / Diploma in Civil, Mechanical, or Electrical Engineering Preferred Additional Certifications: Advanced Diploma in Industrial Safety Diploma in Fire & Safety Postgraduate Program in HSE Management NEBOSH General Certificate M.Tech in Safety or related field Experience 5 to 8 years of relevant EHS experience, preferably in: Real Estate Infrastructure Projects Large-Scale Construction Firms Skills & Competencies In-depth knowledge of EHS standards, safety regulations, and construction site risk mitigation Proficiency in safety audits, hazard identification, and preventive action planning Strong training and communication skills across multiple levels of workforce Proficiency in working languages: English, Hindi, and Marathi Qualification : BE / B.Tech / Diploma in Civil, Mechanical, or Electrical Engineering

Job Title: Executive Business Development Location: Pune Experience: Minimum 3 Years Employment Type: Full-Time Reporting To: Senior Manager Business Development Role Overview: The Executive Business Development supports sales growth and client acquisition in the real estate sector. The role focuses on lead identification, client engagement, coordination with channel partners, and assisting in the execution of business development strategies. The ideal candidate, with an MBA and 3 years of relevant experience, should have strong communication skills, a passion for real estate, and a results-driven approach. Key Responsibilities: 1. Lead Generation & Client Engagement Identify and pursue new client leads via cold calls, field visits, and networking Manage and convert inquiries into site visits and meetings 2. Site Visit Coordination Arrange and conduct property site visits for prospective buyers Effectively explain project features, specifications, and USPs during visits 3. Sales & Conversion Support Assist senior sales team with sales proposals and documentation Follow up with leads through calls, emails, and meetings until closure 4. Channel Partner Interaction Coordinate with brokers and channel partners for project promotion and lead generation Share project updates, brochures, and support materials regularly 5. Market Intelligence Gather data on market trends, competitor projects, pricing, and customer preferences Provide inputs to improve project positioning and sales strategy 6. Reporting & MIS Maintain records of leads, follow-ups, site visits, and conversions Share daily/weekly updates and dashboards with the reporting manager 7. Event Participation Support organization and participation in property exhibitions, investor meets, and promotional events Represent the company professionally at public forums Technical Skills Required: Strong understanding of real estate products and buyer behavior Proficiency in MS Office and CRM systems Basic knowledge of RERA and property documentation processes Good presentation and data handling skills Qualifications & Experience: Education: MBA in Marketing, Sales, or Business Development Experience: Minimum 3 years of experience in business development or sales, preferably in real estate Job Summary: The Executive Business Development plays a critical role in lead generation, prospect conversion, and supporting the sales pipeline within the real estate sector. Leveraging excellent communication skills and market knowledge, this position contributes directly to revenue growth and enhances brand visibility. The role offers strong career progression opportunities within the business development team. Qualification : MBA in Marketing, Sales, or Business Development

Job Title: Customer Service Officer Department: PDM Domestic Business Location: Pune Experience Required: 2 to 6 Years Qualification: Graduate / Master s Degree (Mandatory) Certifications: MDF Certified (Preferred), NISM (Desirable) Reports To: Branch Head / Regional Customer Service Lead Role Overview: The Customer Service Officer acts as a vital link between the AMC and investors by ensuring exceptional service delivery, complaint resolution, transaction processing, and regulatory compliance. This role involves managing walk-in clients, coordinating with registrars (R&T agents), and supporting the field sales team to strengthen client relationships and improve overall investor experience. Key Responsibilities: Customer Interaction & Support Handle walk-in investors with professionalism and a service-first approach. Promptly respond to investor queries, complaints, and requests across mutual fund products. Assist clients in processing transactions including Purchase, Redemption, Switch, SIPs, and Special Products. Transaction Processing & Coordination Coordinate with R&T agents (Registrar & Transfer Agents) to ensure timely and accurate resolution of investor requests. Ensure adherence to SEBI-prescribed cut-off timings and accurate documentation. Sight credits in bank accounts for reported transactions and validate cash flows. Reporting & Regulatory Compliance Prepare and maintain accurate Daily MIS, Monthly Reports, Time Stamping Register, and Daily Transaction Report (DTR). Submit High-Value Transaction Reports and other regulatory reports in a timely manner. Stay updated with the latest SEBI guidelines and internal compliance procedures. Product Knowledge & Communication Stay informed about SBIMF product offerings, market movements, and mutual fund regulations. Educate investors on product features, regulatory norms, and documentation requirements. Draft and review investor communication content in a clear, accurate, and professional manner. Sales Support & Branch Operations Support the field sales team in ensuring clients receive smooth service post-sales. Contribute to branch-level investor engagement programs and awareness initiatives. Maintain an environment of operational excellence and risk control at the customer touchpoint. Key Skills & Competencies: Technical Skills: In-depth understanding of mutual fund operations and SEBI regulatory norms Familiarity with R&T coordination and transaction processing workflows Proficiency in MIS preparation, record keeping, and compliance reporting Behavioral Competencies: Excellent verbal and written communication skills Customer-centric mindset with a proactive problem-solving approach Strong attention to detail and commitment to process integrity Ability to multi-task and prioritize under time-sensitive environments Team-oriented with a collaborative working style Mandatory Requirements: Graduate or Postgraduate in any discipline 2 6 years of customer service experience in mutual fund or BFSI sector Knowledge of SEBI regulations and mutual fund products Excellent communication and investor handling skills Desirable Profile: NISM Certification (especially Series V-A: Mutual Fund Distributors) Experience in a mutual fund branch / R&T / back-office operations Familiarity with handling large volume transactions and investor footfalls Strong drafting ability for investor communication and regulatory correspondence Job Summary: The Customer Service Officer plays a pivotal role in delivering high-quality service at the branch level, ensuring smooth transaction processing, investor satisfaction, and compliance with regulatory norms. This role contributes directly to investor retention, brand credibility, and seamless operational flow for SBIMF's Pune branch. Qualification : Graduate / Masters Degree (Mandatory)

Branch Operations Executive Location: Pune Experience: 2-3 Years Openings: 2 About the Role: As a Branch Operations Executive, you will be a vital support for our pan-India branch network, reporting directly to a Senior Manager. This individual contributor role focuses on providing essential Management Information System (MIS) support, driving performance metrics, and ensuring seamless communication between branches and various Head Office stakeholders. Your meticulous attention to detail and ability to transform data into actionable insights will be key to success. What You'll Do: Daily Performance Tracking: Provide branches with crucial daily MIS updates to drive Issuance and S2S (Service-to-Sales) performance. Opportunity Analysis: Support branches by analyzing walk-in and outcall data to identify and capitalize on new business opportunities. Coordination & Collaboration: Act as a central point of contact, coordinating regularly with Area Operations Heads (AOH) and Territorial Operations Heads (TOH), as well as other Head Office departments (Ops, HR, IT, etc.) for various MIS, reports, and other requirements. Feedback & Reporting: Collating issuance-related feedback from stakeholders and preparing comprehensive monthly dashboards and presentations for senior management reviews. Key Performance Support: Track and share daily BOD (Beginning of Day) pending details related to issuance with all relevant stakeholders. Provide End of Day (EOD) updates on New Business (NB) pending cases. Assist branches with surrender retention efforts in coordination with the Head Office BCT team. Data Management: Manage branch mapping and headcount details, sharing updates with allied departments monthly or as changes occur. System Updates: Facilitate monthly outcall data uploads to Ubona after coordinating with the HO S2S team. Ad-hoc Reporting: Fulfill any other ad-hoc MIS requirements from Senior Management. What We're Looking For: Experience: 2-3 years of experience, specifically in MIS management or a similar data-driven operational support role. Education: A Graduate degree from a recognized institution. Skills & Competencies: Strong Process Orientation: Ability to adhere to and improve operational workflows. Exceptional Attention to Detail: Meticulous in data handling and report generation. Effective Communication: Clear and concise in written and verbal interactions with various stakeholders. Customer & Consumer Engagement: An understanding of providing excellent support in a dynamic environment. Proficiency in MS Office tools, especially Excel, for data analysis and reporting. Strong Interpersonal and Relationship Building skills for effective collaboration. Qualification : A Graduate degree from a recognized institution.

Job Title: Advisor Demand Generation Location: Pune (Work From Office) Employment Type: Full-Time Experience: 2 to 3 years About the Role: UnboundB2B is seeking a motivated Advisor for its Appointment Setting and Demand Generation operations. The ideal candidate will have 1-2 years of experience in B2B sales, appointment setting, and lead generation. This role focuses on setting qualified appointments, collaborating closely with the Campaign Manager, and contributing to customer satisfaction (C-SAT) goals. Roles and Responsibilities: Conduct sales pitch calls to prospective customers aimed at appointment setting and generating new business opportunities. Connect and engage with prospects on LinkedIn as part of the lead generation process. Identify, qualify, and generate leads within the defined international market territory. Create and maintain a comprehensive database of prospective clients. Collaborate effectively with internal teams and client-facing teams to align strategies. Manage phone and email interactions with customers to build strong relationships, provide excellent customer service, and develop sales opportunities. Work in coordination with sales and support teams to achieve customer satisfaction, revenue goals, and long-term account growth in line with company strategy. Qualifications & Education: Minimum 1-2 years of experience as a Business Development Executive or in a similar sales role within B2B, Lead Generation, or IT Sales industry. Graduation is mandatory; Post-Graduate/MBA or Diploma/Degree in Sales & Marketing is preferred. Preferred Skills: Excellent verbal and written communication skills in English. Updated with the latest technologies and IT industry trends. Willingness to work night shifts as per business requirements. Graduate preferably in Engineering, Computer Applications, Business Administration, or Marketing. Enthusiastic about growing within the IT sales domain. Experience handling accounts in the B2B international market is highly desirable. Qualification : Graduation is mandatory; Post-Graduate/MBA or Diploma/Degree in Sales & Marketing is preferred

Responsibilities: • Interpreting client specifications and identifying website user requirements. • Creating timeframes and work schedules to meet deadlines. • Communicating effectively with the clients and the teams. • Updating records and writing reports. • Debugging websites and ensuring software documentation is updated. • Liaising with mobile developers. • Establishing strong professional relationships with clients and other professionals. • Conducting research and keeping abreast of social media marketing trends. • Supervising junior web developers, analyzing areas of weakness, and scheduling training sessions accordingly.Skills Required: • Must have1+ years of Experience in Web Development • Proficient in WordPress, E-Commerce Platforms,BootStrap 4. • Expertise in programming languages Javascript, Jquery, PHP, MySQL, HTML, CSS. • Experience in debugging web applications for all standard browsers, including Chrome, Internet Explorer, Safari and Firefox. • Expertise in API Integrations. • Knowledge of PS, AI and AE are preferred.Qualification:• Bachelor’s or equivalent • Experience requiredEligibility Criteria:Candidate should possess Good Communication skills and positive attitude, Team handling capabilities.

Job Title: Social Media Manager Job Summary IVS Software is looking to expand its digital footprint and engage both new and existing audiences through compelling social media strategies. We seek a Social Media Manager who will develop and implement content strategies tailored to different social platforms, aiming to increase brand awareness and customer engagement. Objectives of the Role Increase engagement with existing audiences through high-quality content. Acquire new followers by addressing gaps in marketing content. Align the brand with emerging trends. Improve ROI through targeted messaging. Identify new channels to embed the brand. Use monitoring tools to extract valuable insights from social data. Key Responsibilities Use social media tools to craft and post content on platforms. Develop social media campaigns in collaboration with the marketing team. Manage day-to-day handling of all social media channels (Facebook, Instagram, LinkedIn, Twitter, Pinterest). Tailor content to suit different channels and audiences. Serve as an extension of the company s brand to engage with existing customers and attract new ones. Analyze current social strategy and suggest improvements. Launch and manage new campaigns and competitions to promote the brand. Establish KPIs to assess the effectiveness of campaigns and optimize strategies accordingly. Required Skills & Qualifications Extensive knowledge of current social media platforms. Strong multitasking and problem-solving abilities. Clear, confident communication skills. Strong time management and organizational skills. Bachelor s degree in Marketing, Communications, or related field. Proven experience in managing social media platforms for brands. In-depth understanding of social media platforms, algorithms, and best practices. Proficiency with social media management tools (e.g., Hootsuite, Buffer). Excellent written and verbal communication skills. Ability to work independently and meet deadlines. Qualification : Bachelors degree in Marketing, Communications, or related field.

About The Position We are looking for a Technical Project Manager who has experience in managing cross functional projects, end-to-end implementation and deployment. Must Have Skills 10+ years in total and 5+ years experience in a technical project/program management role managing cross functional projects, end-to-end implementation and deployment. PM needs to have Agile knowledge and have practical experience of managing Agile-Scrum teams. Good in communication skills. Excellent in negotiation skills and being head-on and ensuring both parties have a win-win situation. Good in Change and Release Management aspects of Project Management. Domain Expertise in Travel & Hospitality Good to have. Good communication and negotiation. Roles and Responsibilities Organizing, managing, and leading multiple project implementations in a fast-paced IT environment across multiple functional teams. Defining and managing large scale project proposals and plans. Execute to plan and deliver within budget and on time. Ensuring Customer satisfaction and handling client communication including weekly status calls. Managing and technical anchoring of the team including their task scheduling, rating and management. Tracking and reviewing teams performance by conducting periodic review for all the areas and ensure they adhere to the delivery schedule and other objectives. Project estimation and handling pre-sales calls when required. Educational Requirements Any Graduate. Qualification : Any Graduate.

Key Responsibilities Responsible for Project Planning, Estimations, Scope Management, Time Management, Cost Management, Quality Management, Resource Management, Risk Management, Stakeholder Management, Vendor management. Monitor and report on the status of project efforts, including consistent participation in all project status activities, effectively managing project issues and risks. Manage complete SDLC including requirement gathering, functional documentation, technical documentation, coding & implementation (review). Responsible for leading the successful delivery of assigned projects. Responsible and accountable for the timely and relevant reporting of project progress, accountable to the senior management team and to customers. Drive customer engagement for satisfaction and ensure action planning and follow through on issues identified by stakeholders & customers. Responsible for ensuring effective resource allocation and utilization on projects and handling a team of 10+ developers, BA, QA and Support people. Managing a team of 8-15 resources. Conducting appraisals of team members. Mentoring and Motivating the Team constantly. Regular reviews and submitting weekly reports for: a) Projects Assigned and their current status b) Customers Assigned and their Current Status for Projects and Production Issues c) Timesheet Details of the Team and Cost Sheet Maintenance d) Releases Sent to Clients and Adherence details with Release Process and checklist Desired skills: Exposure in the open-source stack (Java, Oracle, Spring, RESTful services, Javascript/Type Script and its spin offs). Exposure in Banking/Finance domain, preferably on the open-source stack (Java, Oracle, Spring, RESTful services, JavaScript and its spin offs). Also desirable is a candidate who may have had exposure to multiple technology stacks open source. Strong leadership skills involving communication skills verbal and written, ability to communicate effectively, Influential leadership capabilities. Self-motivated, able to perform role with minimal supervision. Able to manage multiple priorities in a dynamic environment. Managerial skills with emphasis on Change Management/Leadership, problem-solving and team building. Exposure in Banking/Finance domain. Ability to gracefully deal with escalations. Agile/Scrum skills.

Job Title: Senior Director of Sales (Western Region) Location: Pune, India Overview: Join us at Addverb and take the lead in transforming the future of warehouse automation. As a Senior Director of Sales, you will oversee sales and business development activities for the Western Region, driving growth in our material handling systems. Become a part of India's largest robotics company and collaborate with intellectual minds in a dynamic, multidisciplinary culture. Addverb offers you a flexible work environment that values freedom with responsibility, international exposure, and boundless opportunities for growth and learning. Role Overview: Based in Pune, the Senior Director of Sales will spearhead all sales and business development initiatives for the Western Region. You will be responsible for researching market opportunities, developing strategies, generating leads, and executing sales plans. Your leadership will guide the Sales Team, ensuring the identification and successful implementation of new business opportunities and sales models to expand the business. Key Responsibilities: Lead Business Development in Western India: Build and manage a strong sales pipeline, targeting new and existing opportunities within the region. Team Leadership: Oversee and guide the regional sales team to drive performance and meet key targets. Achieve Sales Targets: Take responsibility for meeting the annual sales goals for both the Western Region and across India. Strategy Development: Develop and implement sales strategies to foster growth and expand the company s market presence in the region. Customer Negotiations & Techno-Commercial Proposals: Engage in customer negotiations, and prepare and present techno-commercial offers that align with client needs. Collaboration with Solution Teams: Work closely with the Solution Team to generate inquiries, address customer requirements, and provide tailored solutions. Training and Team Development: Lead initiatives for training and developing the sales team to enhance skills and performance. Key Skills, Qualifications, and Experience: Education: Minimum qualification of a B.Tech degree, along with a Business Management degree. Experience: 15-20 years of experience, ideally in material handling, warehouse robotics, or related industries. Sales Leadership: Proven track record in sales management and business development, with experience in leading and motivating teams. CRM Experience: Strong understanding of CRM processes and how to leverage them for business growth. Industry Knowledge: Experience or knowledge of relevant technologies in robotics or warehouse automation is highly advantageous. Innovative Environment: Be at the forefront of revolutionizing warehouse operations through cutting-edge automation solutions. Collaborative Culture: Work alongside passionate and skilled professionals in a multidisciplinary, inclusive work environment. Global Exposure: Gain international experience and exposure to a broad market. Growth Opportunities: Thrive in a culture that values personal and professional development, offering endless opportunities to grow and learn. If you re an accomplished sales leader with a passion for robotics and warehouse automation, we invite you to apply and take the next step in your career with Addverb. Qualification : Minimum Qualification of B . Tech and Business Management Degree

Job Details We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will includes upgrading an existing web portal design, CSS and user controls to match the new branding for the site. You will work with the application developers and business owners and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. Responsibilities Develop new user-facing features Build reusable code and libraries for future use Ensure the technical feasibility of UI/UX designs Optimize application for maximum speed and scalability Assure that all user input is validated before submitting to back-end Collaborate with other team members and stakeholders Technology stack consists of C#, JavaScript, TypeScript, CSS, HTML, ASP.NET, AJAX, and MS SQL Skills And Qualifications Proficient experience developing responsive web applications Proficient understanding of web markup, including HTML5, CSS3 Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery Good understanding of advanced JavaScript libraries and frameworks, such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc. Good understanding of asynchronous request handling, partial page updates, and AJAX Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as as Gimp or Photoshop is a plus. Proficient understanding of cross-browser compatibility issues and ways to work around them. Proficient understanding of code versioning tools, such as Team Foundation Server and Visual Studio

Job Overview: We are looking for a Product Support Specialist to join our team. In this role, you will be responsible for interacting with users, answering queries, resolving issues, and providing comprehensive support for our products. You will troubleshoot system and network problems, ensuring a seamless experience for end users. If you are passionate about delivering exceptional customer service and have experience in product support, this is the perfect opportunity for you. Key Responsibilities: User Interaction: Respond to user queries, troubleshoot issues, and resolve problems via various communication channels (chat, telephone, email). Maintain Information: Keep product documentation, fact sheets, and relevant application information up to date. Support Product Roll-Outs: Assist in the roll-out of new product features, ensuring customers are well-supported during the process. Incident Management: Log incidents and service requests reported by users, ensuring proper documentation and prioritization. Product Troubleshooting: Diagnose and resolve software issues related to systems and networks, ensuring a smooth experience for users. Escalation Handling: Escalate unresolved issues to higher-level support while providing timely updates to users. Ticket Management: Prioritize, document, and track helpdesk tickets, responding promptly to meet service level agreements (SLAs). Market Research and Documentation: Perform market research and analysis to gather data and insights, supporting product development and documentation. Requirements: Education: A graduate in any stream; B.E, B Tech, BCA, MCA preferred. Communication Skills: Strong verbal and written communication skills in English, with the ability to handle complex or difficult situations with professionalism. Typing Skills: Swift typing speed, with grammatically accurate communication in written forms. Curiosity and Learning: A keen willingness to learn new technologies and continuously improve. Shift Work: Ability to work in 24/7 shifts, with rotational shifts occurring every 3-4 months. Experience: At least 6 months of experience in supporting clients or customers from US/UK/AUS. Technical Skills: Familiarity with Windows OS troubleshooting is essential. Knowledge of MAC OS X is an added advantage. Attention to Detail: Strong organizational and time-management skills to manage multiple tasks effectively. Stress Management: Ability to handle high-pressure situations with confidence and professionalism. Customer Handling: Experience in global customer handling and providing technical support via call center or remote channels is preferred. What You'll Learn: Engage with diverse populations and work in cross-cultural or multicultural settings. Gain expertise in the latest product technologies and operational best practices. Improve both technical and customer service skills while solving real-world issues. Gain exposure to customer interactions across various global regions. Collaborate with experienced product managers and software entrepreneurs. Shift Timing: Night Shift: 9:30 PM 5:30 AM IST Morning Shift: 5:30 AM 1:30 PM IST Afternoon Shift: 1:30 PM 9:30 PM IST Additional Information: Transport will be provided for employees located 8-12 Kms from the office. You may be required to perform manual QA tasks as part of the role. If you are driven to deliver excellent product support and have the technical expertise to resolve issues swiftly, we encourage you to apply! Qualification : A graduate in any stream; B.E, B Tech, BCA, MCA preferred.

VACANCY FOR SALES MANAGER, High Seed Separators CENTRAL INDIA We are seeking a highly skilled Sales Manager Who will be responsible for identifying business opportunities within the market and concluding direct sales of Alfa Laval products and services within a defined area of responsibility (e.g. geographical, group of customers, industry or product group etc.).. About the Company: In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do. Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead. Please feel free to peruse our website www.alfalaval.com. The position / About the Job: Alfa Laval India is looking for the Sales Manager , High Speed Separators Central (Pune) for our Food and Water Division. With the purpose of accelerating success for our customers, people and planet, Alfa Laval has developed products since 1883. Alfa Laval is today a world leader within the key technology areas of heat transfer, separation, and fluid handling. Alfa Laval is a well-established and leading brand in the region India and has its country headquarter in Pune, with a network of service centers, sales offices, sales channels, agents and Authorized Service Providers across the region. India is also a group manufacturing site for High-Speed Separators, Decanters, Heat Exchangers and Fluid handling equipment and has a parts distribution Centre. Food and Water Business in India has grown very well during the recent years and Sales Manager will Represent Alfa Laval Food & Water Division in the Central India Region for capital sales of High-speed separators and solutions and provide seamless customer experience during all phases of business as face of Alfa Laval. Roles & Responsibilities : Build, nurture and maintain strong relationship with customers. Continuously look for sales opportunities and generate leads. Proactive work to generate leads through product promotion, customer events, seminars, etc. Convert leads into active inquiries by working closely with the customers, promoting our product, application, solutions expertise. Actively convert quotations into purchase orders/contracts by close interaction with customers on performance, technical and commercial clarifications. Tackle and fight competition; negotiate and close the requirement/contracts. Seek techno-commercially clear purchase order from customer. During order execution, work as a communication link with customers, coordinate internally to achieve smooth execution and customer satisfaction. Be responsible for setting and achieving monthly/quarterly/yearly order intake, invoicing targets. Execute the business unit strategies in the region Follow sales processes and guidelines to promote and sell Alfa Laval products. Use CRM tools and other tools in a consistent and qualitative way to support the sales process and take decisions Key competencies required as a Sales manager Good decision maker. Customer relationship management and excellent negotiating skills. Excellent communication skills. Immense travelling ability. To be able to close contracts by innovatively providing options/solutions. Networking and influencing ability Who you are As a Sales Manager- Food and Water Division, you will develop and grow the High Speed Separators business in Central India. What you can be Graduate Engineer with specialization in Chemical or mechanical branch, Degree/diploma in management (Marketing or sales) would be an added advantage. 6-8 years of overall functional experience in Sales, Sales support, Proposals for capital goods. Preferably from process engineering, manufacturing, equipment supply domain. Working experience with Food/Pharma/Sugar/Starch/Distillery/Food processing Customers in previous organization. Or direct experience working in above industries. Working experience in North region. Should be able to drive business in a matrix environment Pune We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers. Exciting place to build a global network with different nationalities to mingle and to learn. Your work will have a true impact on Alfa Laval s future success, you will be learning new things every day. Interested? Please apply for the position. Note We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Qualification : Graduate Engineer with specialization in Chemical or mechanical branch, Degree/diploma in management (Marketing or sales) would be an added advantage.