Capa Coordinator Jobs in Mumbai

Executive - Customer Support Experience: 0 - 2+ Years Education: Graduation Location: Mumbai About the Role We are seeking a motivated and customer-centric Executive - Customer Support to join our team. As a key member of the support function, you will be responsible for providing high-quality service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience throughout the customer journey. You will have the opportunity to deepen your knowledge of the Forex ecosystem and enhance your communication and problem-solving skills while working in a dynamic environment. Key Responsibilities Forex Product Knowledge: Develop a strong understanding of the Forex ecosystem, associated products, and the applicable guidelines set by RBI and FEMA. Customer Communication: Respond to customer inquiries via emails, support tickets, and inbound/outbound calls in a timely and professional manner. Issue Resolution: Address customer issues effectively, troubleshooting and resolving queries while escalating more complex concerns to senior team members when needed. Tracking & Follow-Up: Maintain detailed and up-to-date records of all customer interactions. Follow up on open queries to ensure resolution and customer satisfaction. Collaboration with Teams: Work closely with internal teams to ensure that customer concerns are addressed quickly and efficiently. Service Improvement: Continuously seek opportunities to improve customer service processes and contribute to the enhancement of service quality standards. Key Skills and Qualifications Essential Skills Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and internal teams. Problem-Solving Abilities: Ability to troubleshoot and resolve customer issues in a quick and efficient manner. Time Management: Ability to manage multiple tasks efficiently, prioritize workloads, and meet deadlines. Follow-Up & Tracking: Strong attention to detail with a focus on tracking interactions and ensuring timely follow-up. Knowledge & Attributes Understanding of Forex: A basic understanding of Forex products and services will be beneficial. Team Collaboration: Ability to work collaboratively with other team members and departments to resolve customer issues. Adaptability & Quick Learning: Willingness to adapt to new tools, processes, and customer service practices in a fast-paced environment. A dynamic work environment where you can grow and enhance your customer service skills. Exposure to the Forex ecosystem and financial services industry. A collaborative and supportive team culture. Competitive salary and benefits package. Qualification : Graduation

Job Title: Project Coordinator Reports To: Project Manager Location: Mumbai Employment Type: Contractual Job Summary: The Project Coordinator will play a crucial role in assisting with the planning, execution, and monitoring of various projects. This position is responsible for managing on-ground tasks, tracking project progress, and ensuring timely delivery. The Project Coordinator will also manage the MIS dashboard, provide required documentation, and ensure that all aspects of the project are organized and running smoothly. Key Responsibilities: Coordination with Execution Team: Effectively communicate with project team members, stakeholders, and clients to ensure smooth coordination. Conduct project meetings and document discussions and action points. Manage candidate mobilization, counselling, attendance, assessments, and placements. Project Monitoring and Reporting: Maintain MIS dashboards and ensure that project progress is tracked accurately. Utilize project management tools to monitor progress and manage tasks efficiently. Develop presentations and reports for tracking project milestones and achievements. Prepare regular project status reports, highlighting key developments and any roadblocks. Maintain accurate project documentation, including plans, meeting minutes, and progress reports. Risk Management: Identify potential project risks and develop mitigation strategies to minimize their impact. Continuously monitor for risks and implement proactive measures to address challenges that could delay the project. Communication and Reporting: Communicate regularly with the project team and key stakeholders to update on project status and developments. Prepare and present status reports, detailing key milestones, issues, and progress. Documentation and Record Keeping: Ensure accurate and up-to-date documentation is maintained for all aspects of the project. Regularly update the project plans, meeting minutes, and progress reports. Use project management tools to document project-related data and track progress effectively. Qualifications and Skills: Educational Qualification: Bachelor's degree in a relevant field (e.g., Project Management, Business Administration, or related discipline). Experience: Experience in a project coordination or administrative role is preferred but not mandatory. Skills: Strong organizational and time management skills to handle multiple tasks and deadlines efficiently. Excellent communication and interpersonal skills to interact with diverse stakeholders. Proficiency in project management tools (e.g., MS Project, Trello, Asana) to track progress and manage tasks. Attention to detail and the ability to multitask in a fast-paced environment. Problem-solving and decision-making skills to resolve any issues or challenges during the project lifecycle. This role is ideal for a detail-oriented individual who thrives in a collaborative environment and is committed to ensuring projects are delivered on time and within scope. If you have a passion for project coordination and are looking to make a tangible impact, this could be the perfect opportunity for you. Qualification : Bachelor's degree in a relevant field (e.g., Project Management, Business Administration, or related discipline).

Description The Sr Specialist will provide support in the CAPA management process and is the responsible Quality Approver. They will be responsible for executing quality reviewer/approver responsibilities for the NC/CAPA Management Process. This includes ensuring timely initiation and completion of investigations and CAPAs, collaborating with key stakeholders to resolve conflicts and align on the path forward, and determining when escalation to stakeholders or senior management is required to resolve issues. The Sr Specialist will have responsibility for ensuring the investigation and CAPA owners are progressing to plan by monitoring status and providing feedback and comments to direct progress during the investigation and root cause analysis/immediate cause phases, and during preparation of Corrective/Preventative action plans and effectiveness monitoring plans. They are knowledgeable and experienced in the CAPA management process and system and can guide and educate issue owners on best practices. Attention to detail, time management skills, and the ability to build and maintain relationships are essential. CAPA reviewer/approver for CAPA Management Process: Facilitate the initiation of investigations and CAPAs, and monitor progress and approvals. Collaborate with key stakeholders to support the end-to-end NC/CAPA process. Ensure that CAPA procedures and requirements are followed and met. Escalate complex issues to CIM management for resolution. Work with stakeholders, senior management, and governance bodies for awareness and resolution, as needed, including any issues impacting the progress toward completion of investigations, root cause analysis, impact analysis, and closure of CAPA Records. Review evidence and approve closure of CAPA plans. Monitor effectiveness of CAPAs to ensure the Root Cause is eliminated or reduced to acceptable level. Drive key deliverables and ensure timely completion of activities. Support/Provide regular updates for CAPA status, metric reports, and trending, as needed. Participate in and/or support internal audits and regulatory inspections, as needed. Attend, participate and/or facilitate CAPA review meetings, as needed. Perform other duties as necessary. Decision Making and Problem Solving: Ability to work independently and coordinate across CAPA and Issue Management (CIM). Consult with CIM management as need for resolution of complex issues. Requires basic management skills for cross-functional interactions and coordination. Facilitates resolution of issues and able to collaborate with stakeholders at varying levels of management across multiple organizations. A fundamental understanding of the risk management process to engage key stakeholders and mentor colleagues to capture insights and make risk-based decisions. Excellent communication and writing skills demonstrated by the ability to write executive summaries and ad hoc reports promptly and clearly as well as compile and present data to other professionals. Requires analytical skills to examine data and perform analysis. Requires decision-making skills to approve the appropriateness, effectiveness, quality and compliance of documented robust investigations, root cause analysis and corrective/preventative action plans. Working Relationships: Must be able to effectively operate in a matrixed environment and interact with cross functional leaders on a regular basis. Associate Director/Director, CAPA and Issue Management interfaces and informs as needed to discuss issues. CAPA and Issue Management team members interfaces daily as needed to manage workload; interfaces weekly in team meetings. R&D Senior Management, R&D Quality, Regulatory Affairs, Medical Affairs, and other business functions involved in owning investigations and delivering CAPA commitments - interfaces as needed to address identified issues and provide guidance on established processes. J&J partners must be able to effectively interact with third-party organizations, and marketing partners as needed to address cross-company and cross-departmental issues. Qualifications Bachelor s Degree in Life Science or related discipline or equivalent is required. Knowledge and experience with regulations and regulatory compliance issues. At least 3 years of experience in an applicable compliance field and or equivalent experience/training in a related R&D area. Experience with Non-Conformance/CAPA. Analytical and data skills. Excellent communication and writing skills demonstrated by the ability to develop clear and concise professional correspondence. Must be a problem solver, strategic thinker, and collaborator. Excellent organization, prioritization, and time management skills. Demonstrated competencies include adaptability, attention to detail, and ability to build and maintain relationships and partnerships across the organization. Ability to build and maintain cross-functional interactions and coordination. Ability to build consensus, influence, and negotiate. Knowledge in R&D related activities which may include safety related areas, safety reporting for both investigational and marketed products, clinical study coordination, etc. Knowledge of Quality Management, Project Management and/or Process Excellence concepts and practices. Qualification : Bachelors Degree in Life Science or related discipline or equivalent is required.

Executive Assistant Experience: 3+ Years Location: Mumbai About Us Global Pay is a rapidly growing Fin-Tech company that s reshaping the future of payments. We are seeking a proactive, detail-oriented, and highly organized Executive Assistant to provide exceptional support to our Chairman/CEO and Executive Team. This role is crucial to driving operational efficiency at the highest level, ensuring smooth day-to-day operations, and helping our leadership team focus on strategic priorities. Key Responsibilities Executive Support: Provide high-level administrative support to the CEO and executive leadership, managing multiple tasks with professionalism and discretion. Calendar & Meeting Management: Manage calendars, schedule meetings, and coordinate logistics across multiple time zones to ensure optimal time management for the leadership team. Document Preparation: Prepare and organize documents for meetings, including agendas, briefs, presentations, and meeting minutes, ensuring clarity and accuracy. Confidentiality & Discretion: Handle sensitive and confidential information with the utmost discretion and professionalism. Liaison Role: Act as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely follow-ups. Travel Coordination: Coordinate travel arrangements, manage itineraries, and assist with expense reporting to ensure smooth and efficient travel for executives. Action Items & Deadlines: Track and follow up on key action items and deadlines, ensuring nothing falls through the cracks and everything stays on schedule. Project & Event Support: Provide support for special projects, team initiatives, and corporate events as needed, contributing to overall team success. Experience & Qualifications 3+ years of experience as an Executive Assistant or in a similar administrative role, with a preference for experience supporting senior leadership. Proven ability to handle multiple priorities in a fast-paced environment. Skills Core Competencies Organizational & Time Management: Exceptional organizational skills and the ability to manage time effectively across multiple tasks and priorities. Communication: Strong written and verbal communication skills, with the ability to interact confidently with senior executives and external stakeholders. Discretion & Integrity: High level of discretion when dealing with confidential information and a strong sense of integrity in all aspects of work. Technical & Personal Tech-Savvy: Proficiency with tools such as Google Workspace, Microsoft Office, Slack, Notion, Zoom, and other productivity tools to streamline tasks and workflows. Self-Starter: Ability to anticipate the needs of executives and work independently with minimal supervision. Personal Attributes Calm Under Pressure: Ability to maintain composure and focus under pressure, managing deadlines and competing priorities effectively. Proactive & Adaptable: A proactive mindset with the ability to adapt to evolving business needs and provide thoughtful solutions to challenges. Attention to Detail: Exceptional attention to detail and a commitment to delivering high-quality work in all tasks. Impactful Role: Work closely with visionary leadership and play a key role in the company s growth and success. Collaborative Culture: Be part of a dynamic, fast-paced environment with a culture of collaboration, respect, and continuous learning. Career Development: Opportunity to grow within a rapidly expanding Fin-Tech company and take on new challenges.

Operations Executive Experience: 0 - 3 Years Location: Mumbai About the Role We are seeking a motivated and detail-oriented Operations Executive to join our team in Mumbai. As part of the operations team, you will play a key role in supporting the foreign exchange (Forex) and remittance processes, ensuring compliance with policies, and providing efficient service to clients. This is an excellent opportunity to gain hands-on experience in a dynamic financial services environment. Key Responsibilities Forex & Remittance Operations: Ensure adherence to all policies and compliance requirements related to Foreign Exchange (Forex) and remittance business operations. Handle activities related to Forex buying and selling, as well as remittance processing. Bank Reconciliations & Query Handling: Manage bank reconciliations, address any queries related to Forex transactions, travel cards, and remittance services, and provide timely resolutions to customer inquiries. Branch Operations Support: Support day-to-day branch operations, ensuring that processes are followed as directed by senior associates, Branch Manager, or Operations Manager. Transaction Entry & Timeliness: Ensure timely entry of transactions into the ERP system and maintain turnaround times (TAT) in line with service expectations. Compliance & Audit: Address compliance and audit queries efficiently, ensuring all records and transactions are fully compliant with internal policies and regulatory guidelines. Customer Support: Provide high-quality support to clients, addressing their needs with a sense of urgency and ensuring smooth operational workflows. Qualifications Education & Experience Education: Bachelor s degree in Finance or a related field (any degree also considered). Skills Basic understanding of the Forex market and remittance operations. Strong Microsoft Excel skills for data management and reporting. Strong attention to detail and ability to handle complex queries. Excellent communication skills, both written and verbal. Ability to handle client queries and concerns with professionalism and a sense of urgency. Preferred Skills Experience dealing with exchange terminals is a plus. Personal Attributes Strong sense of ethics, integrity, tact, and diplomacy. Proactive and collaborative mindset with good coordination skills. A dynamic work environment with opportunities for professional growth and skill development. Exposure to the Forex and remittance industry, providing valuable experience in financial operations. A collaborative and supportive team culture. Qualification : Bachelors degree in Finance or a related field (any degree also considered)

Position: Compliance Executive Location: Mumbai Qualification: Graduate Experience: 0 to 2 years Job Description: As a Compliance Executive, you will play a key role in supporting the compliance function within the organization. You will assist in maintaining regulatory adherence, supporting internal policy development, and ensuring that all compliance activities are efficiently tracked and documented. Key Responsibilities: Regulatory Compliance: Track and maintain an updated repository of RBI circulars, notifications, and guidelines that affect NBFCs. Assist in managing compliance checklists and ensure adherence to internal and regulatory timelines. Monitoring & Reporting: Support compliance testing efforts and help identify any gaps or deviations in compliance practices. Prepare and assist in generating compliance status reports and dashboards for internal review. Draft and maintain periodic compliance notes and reports. Policy & Documentation Support: Help in drafting, reviewing, and updating policies, Standard Operating Procedures (SOPs), and compliance manuals. Ensure all compliance-related documents are kept up to date. RBI Correspondence: Assist the Chief Compliance Officer (CCO) in compiling data and preparing documentation for RBI queries, inspections, and supervisory visits. Coordinate internally to gather data for compliance submissions and ensure timely follow-ups. Training & Awareness: Support compliance awareness programs across departments by helping organize training sessions and facilitating internal communications regarding compliance updates. Key Qualifications & Skills: Basic understanding of RBI regulations relevant to NBFCs. Proficiency in MS Excel, Word, and PowerPoint for handling data and preparing reports. Strong attention to detail, particularly in documentation and follow-ups. Good communication skills and the ability to analyze compliance-related issues effectively. Qualification : Graduate

Quality (QA/QC) Manager Civil Projects Location: Mumbai Experience: 8 12 Years Qualification: Diploma / B.E. in Civil Engineering Employment Type: Full-Time About the Role We are looking for an experienced QA/QC Manager to oversee the quality assurance and quality control aspects of our civil engineering projects in Mumbai. The ideal candidate will ensure that all construction activities meet the required standards and specifications, driving excellence across all phases of project execution. Key Responsibilities Develop, implement, and maintain a comprehensive Quality Management System (QMS) for civil construction projects. Review and approve method statements, inspection & test plans (ITPs), and quality-related documentation submitted by contractors/subcontractors. Monitor and inspect site activities to ensure compliance with quality standards, specifications, and safety norms. Conduct regular site audits, internal inspections, and ensure all materials and workmanship conform to relevant codes and standards. Coordinate and oversee third-party testing, ensuring documentation and compliance with project requirements. Maintain and manage the Non-Conformance Reports (NCRs) and Corrective/Preventive Actions (CAPA) system. Liaise with project managers, consultants, and clients on quality-related matters and participate in regular project meetings. Ensure all QA/QC documentation is updated and archived in accordance with audit and compliance requirements. Lead the QA/QC team and mentor junior engineers to ensure a culture of quality and continuous improvement. Support HSE (Health, Safety & Environment) team in ensuring safe construction practices in line with QA/QC expectations. Required Skills & Competencies 8 12 years of experience in Quality Assurance/Quality Control within the civil construction or infrastructure industry. In-depth knowledge of civil construction practices, materials testing, and applicable codes and standards (IS Codes, BIS, ASTM, etc.). Proficient in MS Office, QA/QC documentation, and relevant construction management tools. Strong understanding of site inspection procedures, test methods, and quality control systems. Excellent communication, leadership, and analytical skills. Ability to manage multiple teams and vendors while maintaining quality standards. Preferred Attributes Experience in high-rise residential, commercial, or infrastructure projects. Certifications in quality management systems such as ISO 9001:2015 or Six Sigma will be an added advantage. Working knowledge of project management or planning tools is beneficial. Join a results-driven team that values precision, compliance, and construction excellence. As the Quality Manager, you ll play a key role in ensuring the structural integrity, safety, and success of our projects. Apply now to make quality your signature on landmark projects in Mumbai! Qualification : Diploma / B.E. in Civil Engineering

Executive Air Operations Location: Mumbai, India | Experience: 4 5 years in Air Cargo Industry: Airlines / Logistics | Team: Teleport, powered by AirAsia Who We Are: We re not your average logistics company. At Teleport (AirAsia s logistics arm), we move cargo across 110+ airports, and we re just getting started. Think food, parcels, groceries, and beyond we re reimagining delivery and redefining speed. Your Mission (if you choose to accept): You ll be the go-to person making sure air cargo ops run like a dream from booking and reservations to coordinating with everyone (and we mean everyone) from sales to interline partners. A Day in the Life (a.k.a what you ll actually do): Assist customers with queries and execution of shipments Handle bookings, reservations, and spot sheets like a pro Be a sales team backup and represent them when needed Coordinate with internal teams (customers, accounts, ops) Sync up with interline partners and hubs Maintain data records, reports, and dashboards Constantly learning, unlearning, and upgrading your game We re a Startup at Heart. Expect: Fast pace. Think runway takeoff, not taxiing. No ivory towers. Leaders get their hands dirty. Clear goals, flexible tactics. Autonomy. Over-communicate to stay aligned. A culture of get it done now not later. Skills You Must Bring: Resourceful problem-solver think fast, act faster Performance-driven & data-savvy Detail-obsessed (yes, that typo will bother you) Adaptable, tech-friendly, and always leveling up Motivated to hit goals and smash them Great at working across lean, high-speed teams Nice-to-Haves (flex, if you ve got these): Multilingual Experience in fleet/driver management Knowledge of air cargo tools or systems What You ll Need to Apply: Bachelor s degree 4 5 years experience in airline cargo ops Why You ll Love It Here: We don t care where you re from or what you look like we care about talent, drive, and energy. At AirAsia, we re all different, and we thrive because of it. You ll be treated with fairness, given equal opportunity, and supported to become your best self. Hit that Apply Now button. Let s make logistics sexy again. Qualification : Bachelors degree

Learning & Development Professional Location: Mumbai, India Company: Siemens Limited Function: People & Organization (HR) Experience: 6 10 years About Siemens Siemens Limited leads in technology and innovation across electrification, automation, and digitalization. Our success stems from a deep commitment to developing our people. The Learning & Development team plays a critical role in shaping a future-ready workforce by crafting impactful learning programs that align with business strategies. Role Overview We seek a forward-thinking, business-oriented Learning & Development professional to join our People & Organization (HR) team. This role focuses on identifying learning needs, curating and executing development initiatives, and fostering a culture of continuous learning across our diverse business units. Key Responsibilities Collaborate with business units and HR Business Partners to conduct Learning Needs Analysis (LNA) and align L&D interventions with strategic priorities. Design and deliver blended learning solutions, including in-person, virtual, and digital programs across leadership, behavioral, and functional skills. Curate relevant learning content from internal resources and global platforms to ensure up-to-date, impactful training materials. Partner with global teams to implement and localize global L&D initiatives, maintaining alignment with Siemens organizational learning strategy. Monitor and analyze learning effectiveness using feedback, participation metrics, and impact assessments to continuously enhance programs. Manage relationships with external vendors and internal facilitators to ensure smooth program delivery. Drive adoption of digital learning tools and platforms such as Degreed and Saba, supporting a modern learning experience. Support diversity & inclusion learning programs, onboarding initiatives, and career development frameworks. Required Skills and Qualifications Master s degree in HR, Psychology, or a related discipline. 6 10 years of progressive experience in Learning & Development, preferably in a large, matrixed organization. Strong facilitation and instructional design expertise. Proficiency with digital learning platforms and content curation tools. Excellent project management and stakeholder engagement skills. Data-driven approach to measuring learning outcomes and improving program effectiveness. Familiarity with Siemens tools or similar corporate learning systems is a plus. A chance to collaborate with cross-functional teams and influence Siemens India s learning culture. Exposure to global L&D best practices and access to advanced learning technologies. A supportive, innovative environment that fosters professional growth and creativity. Qualification : Masters degree in HR, Psychology, or a related discipline.

Executive / Sr. Executive Marketing Location: Mumbai Department: Marketing & Communication Reporting to: Head Marketing & Communication Objectives of the role: Assist in developing technical content for Marketing communications Becomes a Subject Matter expert from technical point of view for content Engaging with Existing and prospective Customers for Lead Generation Tele Calling and then meeting in person Liaison with sales for lead nurturing Primary Market Research via face-to-face meetings or tele calling Demonstrate Products & Solutions at customer site Data Generation, Cleaning & Maintenance Working with Various departments to source information regarding products, software, etc. Build knowledge and education regularly through workshops, research, and seminars, and share best practices and local marketing tactics with team members Requirements: Experience of minimum 1 year of working in Marketing Department Acute eye for detailing Excellent Written and spoken English Education Bachelors of Engineering. MBA in Marketing will be an added advantage. Skills: Good at PowerPoint presentations, Canva, other presentation tools. Research Understanding Good with MS excel Good at using AI tools for rich media generation Perks: You will be a part of the International Marketing Team. Opportunity to work with a company with an open-door policy Exposure to working in both Manufacturing & IT/Software set up at one go Exposure to International Marketing Working with a high-performance team Travel opportunities both in Domestic & Internationally Educational Qualification: BE/ME/B.Tech/MTech/MCA / B. Pharm MBA in Marketing Desired Candidate Profile: Ability and capability to understand the technicality of the product. Keep abreast with the latest trends Good communication skills and be a team player Should be organized, motivated, self-driven, and quick learner. Good Analytical and problem-solving skills. Qualification : BE/ME/B.Tech/MTech/MCA / B. Pharm

SAP PP (Quality Management) Consultant Job Description Role and Responsibilities: Cross-Integration Workshops: Engage in cross-functional workshops that integrate inventory, manufacturing, and finance processes to ensure seamless SAP Quality Management (QM) solutions. Documentation: Prepare comprehensive Functional and Technical Specifications to ensure smooth execution and integration of quality management processes. Integration Testing: Participate actively in integration testing to validate the SAP QM solution and ensure that it aligns with business requirements. UAT Support: Provide support for User Acceptance Testing (UAT) to ensure that the implemented solution meets business needs and user expectations. Business Cutover Enablement: Assist in business cutover activities, ensuring the transition to the new system is smooth and efficient. QM Master Data: Demonstrate full experience and expertise in managing all aspects of QM Master Data, ensuring its accuracy and consistency. Quality Inspections: Provide in-depth knowledge of quality inspection processes during goods receipt, both for production orders and purchase orders. QM Notifications: Handle various types of QM notifications, including vendor notifications, internal notifications, and customer notifications. Deep knowledge of Certificate of Analysis is essential. Communication: Maintain effective communication with business users and technical teams to ensure successful implementation and issue resolution. Work Experience: 2-6 years of relevant experience in SAP Quality Management (QM), with a focus on integration and operational support. Hands-on experience with QM Master Data, quality inspections during goods receipt, and managing different QM notifications. Knowledge and experience in working with Certificate of Analysis and related processes. Strong communication skills, with the ability to effectively collaborate with cross-functional teams. Location: Mumbai (onsite) About Castaliaz: Castaliaz has been a trusted partner for implementing SAP applications across SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With a proven track record in SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we help businesses through the full lifecycle of SAP implementation and management. Our time-tested approach has been embraced by our loyal clients across India.

Position: Quality Engineer Location: Mumbai Employment Type: Full-Time, Permanent Job Overview: We are seeking a detail-oriented Quality Engineer to develop and execute manual and automated tests to ensure the quality of our software solutions. The ideal candidate will have experience in writing test plans, creating test scripts for functional and load testing, and using tools like JMeter for performance evaluation. Key Responsibilities: Test Planning: Write comprehensive test plans and test cases based on requirements to ensure all aspects of the software are thoroughly tested. Automated Functional Testing: Develop and maintain automated test scripts to perform functional testing, ensuring efficient and accurate execution. Manual Testing: Perform manual testing of applications, identifying defects and collaborating with developers to resolve them. Load Testing: Create automated test scripts for load testing and perform load testing using JMeter to simulate real-world traffic and identify performance bottlenecks. Continuous Improvement: Review and refine testing processes to improve efficiency, effectiveness, and test coverage. Required Skills & Experience: Strong experience in writing test plans and test cases from requirements. Proficient in manual testing and automated functional testing using well-known tools. Hands-on experience with JMeter for automated and load testing. Knowledge of software testing methodologies and best practices. Excellent problem-solving and analytical skills.

Business Function: Priority Sector Lending (PSL) Priority Sector Lending (PSL) is a key vertical that manages lending activities mandated by the Reserve Bank of India (RBI) for specific sectors critical to national development. These sectors include agriculture, micro and small enterprises, housing, education, and renewable energy. At DBS, PSL targets are achieved through multiple avenues such as MFI & NBFC on-lending, PTCs (Pass-Through Certificates), Direct Assignment, and Co-lending, alongside organic business models like gold loans, SME lending, Loan Against Property (LAP), and affordable housing finance. Key Responsibilities System Evaluation and Model Development: Evaluate existing and emerging Loan Origination Systems (LOS) and Loan Management Systems (LMS) to determine the most suitable model for DBS, considering industry best practices and new technology trends. Application & System Understanding: Gain in-depth knowledge of DBS s core banking systems and downstream applications to align business requirements with technical solutions. Stakeholder Coordination: Collaborate with in-house tech teams and external IT vendors to communicate business requirements and develop required product functionalities. Technology Model Finalization: Lead the design and finalization of the technology model, integrating multiple existing IT applications and evaluating the need for new systems or interfaces with partner setups. Project Execution & Delivery: Drive internal DBS tech teams and vendor teams toward efficient and cost-effective implementation of the agreed solutions. User Acceptance Testing (UAT): Perform UAT, ensuring thorough end-to-end testing, progress monitoring, and post-go-live support. Escrow Account & Payout Process: Supervise the payout process, reconcile escrow bank accounts, and coordinate with internal teams to ensure smooth operations. Travel Requirement: Be open to travel within India as per organizational requirements. Required Experience & Skills Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. Excellent written and verbal communication skills to coordinate with various stakeholders and teams. Experience in financial services technology, particularly in LOS/LMS systems, will be a significant advantage. Familiarity with PSL lending models, regulatory requirements, and working with external tech vendors is desirable.

At Indicia Worldwide, our philosophy is to create new value at every step of a brand s journey to market. We achieve this by improving marketing performance and reducing marketing execution costs. Our goal is to build mutually beneficial partnerships with clients and their customers through a unique combination of efficiency and effectiveness a balance that is pioneering, entrepreneurial, and sustainable. Our technology and data science capabilities set us apart in the market. By leveraging data insights and marketing technology, we measure and demonstrate the success of our work, focusing on ROI (Return on Investment) as the most critical metric in today s environment. We are the only agency that combines creative, data, and technology expertise with production and procurement capabilities to help our clients deliver engaging, cost-effective, and sustainable customer experiences. With a rich heritage across print, creative production, retail, data, digital, and technology, we bring together these disciplines to support global brands in their omnichannel marketing activation needs. We believe our unique approach can redefine how marketing is activated for clients globally now and into the future. The Output Improved client performance by delivering brand ideas that engage consumers better, faster, and more cost-effectively at every stage of the brand journey. Purpose of the Role: Central Services Consultant We are seeking a highly skilled and detail-oriented Central Services Consultant to join our dynamic team. In this role, you will ensure robust compliance of procurement activities, manage various processes, and maintain effective communication channels with internal and external stakeholders. Key Responsibilities 1. Compliance Assurance Ensure compliance with all procurement activities. Verify documents to ensure alignment with placed orders. Conduct detailed reviews to confirm accuracy, matching documents (e.g., invoices) with procurement orders. Identify and resolve discrepancies in documents submitted for invoice processing. Approve invoices and close orders after rectifying errors. 2. Process Management and Stakeholder Liaison Manage assigned processes and activities under the guidance of the Team Lead. Develop and adhere to Service Level Agreements (SLAs) with the business. Assist with internal or external audits and process transitions. Take ownership of tasks, demonstrating a results-oriented approach. Build and maintain relationships with internal and external stakeholders, resolving issues proactively. 3. Reporting and Communication Collate and disseminate reports to internal stakeholders. Develop effective communication channels to ensure seamless workflow and collaboration. 4. Continuous Improvement Identify and suggest improvements to existing processes. Support order closure processes in collaboration with internal teams. Enhance operational efficiency by building strong stakeholder relationships. 5. Support Functions Assist in information processing and reporting. Monitor and contribute to internal initiatives aimed at improving overall operations. Skills, Knowledge, and Experience Required Fluency in English (written and verbal) Bachelor s degree in Finance, Accounting, or a related field Understanding of accounting and finance principles Experience or interest in managing relationships with suppliers or vendors is welcomed Proficiency in MS Office and MS Excel Knowledge of printed media, materials, point-of-sale materials, signage, etc., is an advantage but not mandatory Mindset for Success High attention to detail Analytical mindset with the ability to understand and explain complex processes Comfortable working in a fast-paced, high-energy environment Strong process-oriented approach Key Soft Skills for Success Enthusiastic, diligent, and eager to learn High degree of accuracy in tasks Ability to work independently and collaboratively Performs well under pressure and meets deadlines Proactively suggests and implements improvements Role Requirements Hybrid work model: Requires coming to the office in Malad West, Mumbai as needed Flexibility: Perform in a flexible environment while ensuring delivery We are an equal opportunities employer and are committed to accommodating the needs of all candidates. If you require any adjustments for your interview, please notify us so we can make appropriate arrangements. Qualification : Bachelor's degree in Finance, Accounting or a related field.

About Us Indicia Worldwide is a technology-led, insight-driven communications agency with global production expertise. Our Purpose: Creating New Value At Indicia Worldwide, we are driven by a philosophy of creating new value at every step of a brand s journey to market. We achieve this by enhancing marketing performance and reducing execution costs, building mutually beneficial partnerships with our clients and their customers. Our approach balances efficiency with effectiveness and is pioneering, entrepreneurial, and above all, sustainable. Our significant investments in technology and data science set us apart in the marketplace. By leveraging data insights and marketing technology, we can measure and optimize our work, with return on investment (ROI) as the most critical metric. We are the only agency that combines creative, data, and technology expertise with production and procurement capabilities to deliver improved marketing performance and operational efficiencies. This unique blend enables us to create more engaging, cost-effective, and sustainable customer experiences for our clients. With a rich heritage spanning print, creative production, retail, data, digital, and technology, we bring together these disciplines to support global brands in their omnichannel marketing activation. Our goal is simple: improve client performance by engaging consumers with innovative brand ideas better, faster, and more cost-effectively at every step of the journey to market. Purpose of the Role As an Individual Contributor within the Finance Shared Services team, you will be responsible for executing process-driven tasks for your assigned region. These tasks include, but are not limited to: Accounts Payable (AP) Processing: Checking, acceptance, and posting of invoices Client Invoicing: AR invoices, credit notes, and rebills Intercompany Invoicing Cash Allocations: Remittance posting Statement Reconciliations: For clients and suppliers Bank Reconciliation Staff Expense Processing Client and Supplier Queries: Investigating and resolving queries Supplier Payments: Payment runs, AR/AP matching, etc. General Accounting: Consolidation, prepayments, accruals, provisions, and transactional MIS Monthly Books Closing Activities Skills, Knowledge, and Experience Required Recent graduates or individuals with up to 1 year of experience in accounting, finance, or related fields Strong academic background in Accounting (excellent academic records are highly preferred) Advanced MS Excel skills to manage data and generate reports efficiently Mindset for Success Focused and Methodical: Manage tasks with precision and efficiency Quick Learner: Align with organizational goals and priorities effectively Structured and Reliable: Maintain consistency in processes and deliver high-quality outputs Analytical Thinker: Provide accurate and insightful analyses Deadline-Oriented: Respect deadlines and deliver tasks on schedule Soft Skills for Success Effective Communication: Clearly articulate ideas for seamless collaboration Adaptability: Embrace new challenges, tools, and processes with agility Resilience Under Pressure: Perform consistently in high-pressure situations Team Collaboration: Work harmoniously with others to achieve shared goals Role Requirements Location: Hybrid work model based in Malad West, Mumbai Flexibility: Willingness to adapt to flexible work arrangements while ensuring timely delivery We are an equal opportunities employer and are committed to making reasonable adjustments to accommodate the needs of all candidates. If you require adjustments during the interview process, please let us know so we can make the necessary arrangements.

Job Title: Quality Control Lead Building & Infrastructure Projects Relevant Experience Proven experience as a Quality Control Lead on-site for major building or infrastructure projects. In-depth knowledge of Quality Management System (QMS) procedures in compliance with ISO standards. Extensive experience conducting quality audits, inspections, and ensuring compliance with project specifications. Strong understanding of quality control and testing requirements for materials related to building and infrastructure projects. Familiarity with relevant technical specifications, IS codes, and statutory regulations. Roles & Responsibilities Ensure quality assurance for the client and maintain quality control on-site. Establish and manage an on-site testing laboratory with certified equipment. Interpret and implement project and company quality requirements. Communicate quality standards and issues to the project workforce. Analyze quality records to identify trends and recommend improvement strategies. Provide technical solutions to engineering challenges related to quality control. Develop, implement, and monitor a comprehensive quality audit program. Prepare and submit quality documentation to the Project Engineer. Establish procedures for material sampling and on-site testing. Offer expert advice on best practices for quality management and contractual requirements to the workforce and management team. Maintain a comprehensive record of all material test certificates. Review and assess method statements and work procedures to ensure compliance with quality standards. Continuously monitor and review on-site quality performance, driving improvements where necessary. Qualifications Bachelor s degree in Engineering (BE/B.Tech) with Quality Certification from internationally accredited institutions such as ISO. Master s degree (ME/M.Tech) preferred. Qualification : Bachelors degree in Engineering (BE/B.Tech) with Quality Certification from internationally accredited institutions such as ISO.

About Us: At Ugaoo, we re not just a gardening brand; we re a movement. With over 135 years of experience from Namdeo Umaji Agritech, we are pioneering a new path for the future of gardening. As the global gardening market is set to grow to $120 billion by 2027, Ugaoo is leading the charge in this transformation. This is an exciting time to join a young, dynamic company where time-tested wisdom meets modern innovation. At Ugaoo, you ll have the chance to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: At Ugaoo, our core values Growth, Resilience, Openness, Responsibility, Empathy, and Welcoming guide everything we do. You ll be part of a supportive environment where your ideas are heard, and your career can flourish. Room to Innovate: We encourage creativity and risk-taking. If you re someone who loves challenging the norm and taking ownership, Ugaoo is your stage to shine. Performance-Driven Success: We reward ambition. Your hard work and dedication will be recognized, and your contributions will directly impact both your growth and the company s success. Kinship and Collaboration: At Ugaoo, you re part of a team. We collaborate, celebrate wins together, and support one another every step of the way. Key Responsibilities: Order Processing: Manage order processing through online portals. Shipment and Invoices: Ensure that shipment labels and corresponding invoices are attached correctly to shipments. MIS Reporting: Maintain daily MIS reports in Excel for orders posted on the same day. Share these reports with the management team. Inventory Planning: Allocate inventory according to consumption trends and replenish stock as needed. Returns Management: Handle returns on e-commerce platforms, ensuring accurate communication with partners regarding discrepancies. Credit Notes and Returns: Raise credit notes for returned items and update warehouse records. Courier Coordination: Ensure timely pick-up of shipments by coordinating with courier partners. Claims Management: Raise online tickets for damaged or incorrect products received. Documentation and Data Maintenance: Keep separate records for orders, returns, and claims. Ensure all necessary paperwork is filed correctly. Team Coordination: Work closely with the e-commerce team to ensure smooth operations and minimize discrepancies. Requirements: Bachelor s Degree 2-3 years of experience in order processing through online marketplaces. Strong proficiency in MS Excel Excellent communication skills Strong organizational skills and attention to detail. Who We re Looking For: We re looking for driven, proactive individuals ready to take the next step in their career. If you re eager to learn, excited to take ownership, and want to be part of a team that values growth and collaboration, Ugaoo is the place for you. Join us and let s grow together because we believe Plants Grow People. Impact: Your work will directly influence the growth of the company. Collaboration: Join a supportive and collaborative team that works together towards shared success. Growth: Explore opportunities to develop both your skills and career in a fast-growing company. Qualification : Bachelors degree and have an experience of 2-3 years and has good understanding of order processing through marketplaces

About Us: At Ugaoo, we're more than just a gardening brand; we re a movement. Rooted in the legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, we are at the forefront of the global gardening market, which is projected to grow to $120 billion by 2027. Ugaoo is a dynamic, fast-growing company blending time-tested wisdom with modern innovation. As part of this journey, we are looking for passionate individuals eager to make an impact, challenge the status quo, and grow both personally and professionally. A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values are at the core of everything we do, creating an environment where your ideas are valued, and your career can thrive. Room to Innovate: We believe in breaking away from the ordinary. If you enjoy taking ownership, challenging norms, and exploring new ideas, this is the place for you. Performance-Driven Success: Your hard work will be recognized. In our performance-based environment, your contributions will directly impact the success of both yourself and the company. Kinship and Collaboration: You ll be part of a team that works together, celebrates wins together, and supports each other through challenges. We value collaboration and a sense of community. Key Responsibilities: Inventory Management: Monitor and maintain current inventory levels and process purchase orders as required. Order Tracking: Track inbound and outbound orders, and ensure proper documentation like GRN, putaway, and gate pass. Stock Replenishment: Ensure adequate inventory levels and replenish stock as needed. Trend Analysis: Assess inventory output on a daily, weekly, or monthly basis to identify trends in product productivity and any shortages in fast-moving products. Stock Audits: Perform physical inventory counts and reconcile actual stock count with computer-generated reports at the end of each month. Quality Checks: Perform quality checks of purchased orders (POs) received and ensure proper packaging and unpackaging. Claims Management: File claims for defective products and maintain appropriate documentation. Cross-Functional Collaboration: Work closely with teams like Customer Delight, Order Processing, and Logistics to ensure smooth inventory management operations. Requirements: Excellent Knowledge of MS Excel for data analysis and reporting. 3+ years of experience in managing inventory. Flexibility to adapt to dynamic business needs and an evolving work environment. Strong attention to detail, organizational skills, and problem-solving abilities. Who We re Looking For: We re looking for individuals who are eager to take the next step in their career. If you're driven, eager to learn, and excited about taking ownership of your work, Ugaoo is the place for you. Join us, and let s grow together because we believe Plants Grow People. Impact: Make a real difference in the company s growth. Collaboration: Work with a supportive and collaborative team. Growth: Learn, develop, and grow in an innovative and fast-paced environment.

RCA Lead Experience: 6 9 years Location: Mumbai Team: Customer Success About CoinDCX At CoinDCX, we believe Change Starts Together. Over the past six years, we ve grown from India s first crypto unicorn to a community of over 125 million users. We re on a mission to make Web3 accessible to everyone by creating innovative products that tackle accessibility and security challenges head-on. Join us to be part of a passionate team breaking barriers and building the future of digital finance. Inside CoinDCX s Customer Success Team Our Customer Success team is dedicated to helping users get the most out of their CoinDCX experience. We foster strong relationships, provide timely support, and guide users through their digital finance journeys. If you re passionate about customer satisfaction and operational excellence, this is where your impact begins. Your Role As the RCA Lead, you will be the central owner for structured problem-solving across customer experience, product, and operations. You will lead root cause analysis for critical incidents, drive cross-functional collaboration, and ensure sustainable corrective and preventive actions are implemented to reduce recurring issues. What You ll Own Root Cause Analysis & Problem Solving Lead RCA exercises for major customer-impacting issues, operational failures, and escalations. Build and enforce structured RCA frameworks (5 Whys, Fishbone, FMEA) to ensure consistent problem-solving. Conduct thorough post-incident reviews and publish detailed RCA reports with clear, actionable recommendations. Cross-Functional Collaboration Partner with Product, Tech, Operations, Compliance, and Support teams to address root causes and prevent recurrence. Track and follow up on CAPA (corrective and preventive actions) until full resolution. Ensure accountability for long-term solutions over temporary fixes. Data & Reporting Maintain dashboards tracking recurring issues, escalation trends, and RCA completion metrics. Present RCA insights and systemic risk trends regularly to senior leadership. Quantify the business and customer impact of issues, demonstrating measurable improvements post-fix. Governance & Standards Establish and refine SOPs for incident reporting and RCA processes. Train teams and stakeholders on RCA methodologies and problem-solving best practices. Ensure regulatory and audit compliance with thorough documentation of RCA activities. What You Bring 6 10 years experience in Operations Excellence, Quality, Risk, or Customer Experience, preferably in fintech, crypto, BFSI, or high-scale tech environments. Proven expertise in Root Cause Analysis, CAPA management, and incident governance. Strong analytical skills with the ability to work on large datasets and generate actionable insights. Excellent communication skills to simplify complex issues for leadership and stakeholders. Proficiency with tools like JIRA, Confluence, SQL, Excel, and BI dashboards (Tableau, PowerBI, Looker). Strong stakeholder management and cross-functional collaboration experience. Success Metrics Reduction in repeat issues and escalations. Average time to complete RCA and implement preventive actions. Accuracy and adoption of RCA reports across teams. Leadership satisfaction on visibility and management of systemic risks. You are endlessly curious about Virtual Digital Assets (VDA) and Web3, always staying ahead in this fast-evolving space. You take ownership, relentlessly driving impact and excellence. You embrace a We over Me culture, empowering your team and peers. You thrive on change and innovation, pushing beyond limits and convention. Perks That Empower You Design Your Own Benefit: Customize your perks whether gadgets, travel, or pets, you prioritize what matters most. Unlimited Wellness Leaves: Take time off whenever you need to recharge. Mental Wellness Support: Access health experts, counseling sessions, wellness workshops, and team outings. Bi-Weekly Learning Sessions: Stay sharp and grow with ongoing industry knowledge and skill-building. Join Us If you re ready to lead problem-solving at scale and shape the future of customer experience in Web3 we want to HODL you on our team!

Client Manager Zkraft (Social Media Account Manager) Location: Mumbai Industry: IT Services / Digital Marketing Job Type: Full-time Experience: 1 3 years Who We Are: Zkraft is the digital marketing arm of Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech platform offering digital advertising, identity solutions, and cloud infrastructure. At Zkraft, we specialize in strategy, transformation, media planning & buying, and deliver data-driven, AI-powered campaigns using platforms like Ingenious Plex, Azurite, and Qualispace. We serve sectors such as E-commerce, BFSI, Healthcare, Real Estate, Government, and verticals like Automotive and Entertainment. About the Role: We are looking for a Client Manager (Social Media Account Manager) who is equal parts strategist, communicator, and project coordinator. If you thrive at the intersection of creativity and client relationships, this is your role. What You ll Do: Act as the primary point of contact for client communication and campaign updates. Lead social media strategy and campaign execution, aligning creative work with client goals. Coordinate with internal teams designers, copywriters, media planners to deliver high-impact content. Manage project workflows to ensure on-time delivery of calendars, creatives, and reports. Monitor platform trends, analyze performance metrics, and optimize campaigns accordingly. Present monthly performance reports, with clear insights and actionables. Drive client satisfaction, proactively identify upselling or cross-selling opportunities. Stay up to date on influencer marketing, content trends, and evolving platform features. Requirements: 1 3 years of experience in social media or digital account management. Proficiency in managing platform-specific content across Instagram, LinkedIn, Twitter, Facebook, and YouTube. Experience in a client-facing role, preferably in a digital marketing agency. Creative thinker with an eye for trends and audience engagement. Excellent communication, organization, and presentation skills. Ability to lead content strategies for D2C, lifestyle, fashion, or EV brands. Knowledge of paid media, community management, and reporting dashboards. Exposure to regional/hyperlocal campaigns and global market strategies is a plus. Be part of a rapidly growing, AI-driven digital marketing company. Work with diverse brands across high-impact industries. Collaborate with a creative, fast-paced, and future-focused team. Contribute to campaigns that drive real business outcomes.