Cash Handling Jobs in Hyderabad

Position: Store Manager Location: Hyderabad, India Job Overview: We are looking for an experienced and results-driven Store Manager to oversee the daily operations of our retail store in Hyderabad. The ideal candidate will have a proven track record in retail management, strong leadership capabilities, and a passion for delivering exceptional customer experiences while driving store performance and profitability. Key Responsibilities: Deliver outstanding customer service to ensure high levels of satisfaction and loyalty Lead, train, and motivate the sales team to consistently achieve and exceed sales targets Develop and implement effective business strategies to increase store footfall and profitability Recruit, onboard, and manage store staff while fostering a performance-driven culture Handle customer complaints and concerns with professionalism and resolve issues promptly Ensure full compliance with all health, safety, and operational regulations Plan and manage promotional activities, in-store displays, and visual merchandising Monitor buying trends, analyze customer preferences, and prepare detailed sales and performance reports Oversee store administration tasks, including budget management and financial reporting Maintain optimal inventory levels, manage stock replenishment, and coordinate with suppliers Qualifications & Requirements: Minimum 8 years of experience in retail, with at least 3 5 years in a Store Manager or similar leadership role Proven success in achieving sales goals and managing high-performing teams Strong business acumen and a customer-centric approach Excellent leadership, communication, and interpersonal skills In-depth knowledge of retail operations and best practices Ability to multitask and thrive in a fast-paced retail environment

Job Title: Senior Delivery Manager Company: Kanerika Inc. Job Location: Hyderabad, India Reports to: Co-founder; Head of Delivery About Kanerika Kanerika Inc. is a premier global software products and services firm specializing in innovative solutions for data-driven enterprises. Co-founded by Wharton Business School Alumni, we empower businesses to achieve their digital transformation goals and maximize business impact through effective data utilization. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that optimize operations, enhance customer experiences, and drive growth. Awards and Recognitions: Best Place to Work 2022 by Great Place to Work Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today Frost & Sullivan India 2021 Technology Innovation Award for its Compass composable solution architecture Recognized for commitment to customer privacy and data security, with ISO 27701, SOC2, and GDPR compliances. Working for Us: Kanerika is rated 4.5/5 on Glassdoor for many good reasons. We truly value our employees' growth, well-being, and diversity. We offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. Our inclusive hiring practices, mandatory training on creating a safe work environment, flexible working hours, and generous parental leave prioritize employee well-being and success. Our commitment to professional development is evident through mentorship programs, job training initiatives, and support for professional certifications. Company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. Role Kanerika is seeking a highly skilled and motivated Senior Delivery Manager to join our dynamic team. Reporting directly to the Co-founder & Head of Delivery, you will be responsible for project deliveries across multiple domains and customers. You will provide hands-on expertise in the full software development lifecycle, from concept and design to testing, using agile methodology. Ideal candidates are proactive, have successfully managed customers and software deliveries, are go-getters, and are motivated to add value to job accomplishments. Locations: Austin (USA), Singapore, Gurugram (India), Ahmedabad (India), and Hyderabad (India). We are looking for you! As an ideal candidate for the Senior Delivery Manager position, you are a team player with a get-it-done attitude. Your intellectual curiosity and customer focus drive you to continuously seek new ways to add value. You thrive under pressure, maintain a positive attitude, and are willing to make choices that support your growth. You possess excellent communication skills, both written and verbal, and have a proven ability to create visually compelling designs that effectively communicate our core values and build high-performing, scalable, enterprise-grade applications & teams. Your creativity and proactive nature enable you to think differently, find innovative solutions, deliver high-quality results, and ensure customer referenceability. You have a strong sense of self-motivation and take ownership of your responsibilities, preferring to work independently with minimal supervision. You are process-oriented, have a methodical approach, and demonstrate a quality-first approach. You have successfully led mid to large-size teams and accounts. You consistently use constructive feedback mechanisms to improve team productivity, accountability, and performance. Your track record showcases your results-driven approach, consistently delivering success with published customer case studies. Overall, you possess a unique combination of skills, qualities, and experiences that make you an ideal fit to lead our delivery team(s). You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. You should be driving a team using data, data & data. This includes managing the number of teams, agile stories and their statuses, handling escalations/mitigations, planning ahead, identifying hiring needs (working with recruitment teams), enabling sales (with pre-sales teams), monitoring solutioning/delivery statuses (with dev managers/leads), and researching technologies/solutions (with architects). What you will do Manage project teams working on multiple technologies across data integration, automation, and analytics. Be the technology champion for customers and the single point of contact for delivery and accounts. Provide significant contribution to developing Technology Center of Excellence (COE) and best practices. Leverage business acumen and subject matter expertise. Work across the organization and maintain/build strong working relationships. Prioritize and plan complex tasks, delivering with consistent updates without follow-ups. Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate customer escalations. Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensure quality and transparency are built at every level. Mentor, direct, and coach your direct reports to be better leaders and successful technologists. Implement organizational policies consistently across your teams and identify star performers. Proactively communicate for every aspect of your influence (i.e., Projects, employees, customers, opportunities, performers, etc.). Collaborate with and contribute to other functions for the success of the company. Implement and improvise processes that are data and goal driven. Requirements Wh...

Job Title: Data Governance Developer Job Location: Hyderabad Job Description As a Data Governance Developer, you will be responsible for setting up, managing, and optimizing our data governance frameworks, primarily leveraging Microsoft Purview. Your role will involve integrating various data sources, ensuring robust metadata management, and implementing compliance policies to maintain data quality, security, and accessibility across the enterprise. Key Responsibilities: Set up and manage Microsoft Purview accounts, collections, and access controls (RBAC). Integrate Purview with diverse data sources, including Azure Data Lake, Synapse, SQL DB, Power BI, and Snowflake. Schedule and monitor metadata scanning and classification jobs. Implement and maintain collection hierarchies aligned with data ownership. Design metadata ingestion workflows for technical, business, and operational metadata. Enrich data assets with business context: descriptions, glossary terms, tags. Synchronize metadata across tools using REST APIs, PowerShell, or ADF. Validate end-to-end lineage for datasets and reports (ADF Synapse Power BI). Resolve lineage gaps or failures using mapping corrections or scripts. Perform impact analysis to support downstream data consumers. Create custom classification rules for sensitive data (PII, PCI, PHI). Apply and manage Microsoft Purview sensitivity labels and policies. Integrate with Microsoft Information Protection (MIP) for DLP. Manage business glossary in collaboration with domain owners and stewards. Implement approval workflows and term governance. Conduct audits for glossary and metadata quality and consistency. Automate Purview operations using: PowerShell, Azure Functions, Logic Apps, REST APIs Build pipelines for dynamic source registration and scanning. Automate tagging, lineage, and glossary term mapping. Enable operational insights using Power BI, Synapse Link, Azure Monitor, and governance APIs. Tools & Technologies: Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog Experience in Microsoft Purview areas: - Label creation and policy management Publish/Auto-labeling Data Loss Prevention & Compliance handling Compliance Manager, Communication Compliance, Insider Risk Management Records Management, Unified Catalog, Information Barriers eDiscovery, Data Map, Lifecycle Management, Compliance Alerts, Audit DSPM, Data Policy Requirements 4 6 years of experience in data governance or data management. Strong experience in Microsoft Purview and Informatica governance tools. Proficient in tracking and visualizing data lineage across systems. Familiar with Azure Data Factory, Talend, dbt, and other integration tools. Understanding of data regulations: GDPR, CCPA, SOX, HIPAA. Ability to translate technical data governance concepts for business stakeholders. Benefits Employee Benefits Culture: Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a collaborative and interactive work environment. Flexible Working Hours: Allows employees to have flexibility in their work schedules. Employee Referral Bonus: Rewards employees for referring qualified candidates. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback. Inclusivity and Diversity: Hiring practices that promote diversity: Ensures a diverse and inclusive workforce. Mandatory POSH training: Promotes a safe and respectful work environment. Health Insurance and Wellness Benefits: GMC and Term Insurance: Offers medical coverage and financial protection. Health Insurance: Provides coverage for medical expenses. Disability Insurance: Offers financial support in case of disability. Child Care & Parental Leave Benefits: Company-sponsored family events: Creates opportunities for employees and their families to bond. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child. Family Medical Leave: Offers leave for employees to take care of family members' medical needs. Perks and Time-Off Benefits: Company-sponsored outings: Organizes recreational activities for employees. Gratuity: Provides a monetary benefit as a token of appreciation. Provident Fund: Helps employees save for retirement. Generous PTO: Offers more than the industry standard for paid time off. Paid sick days: Allows employees to take paid time off when they are unwell. Paid holidays: Gives employees paid time off for designated holidays. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one. Professional Development Benefits: L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development. Mentorship Program: Offers guidance and support from experienced professionals. Job Training: Provides training to enhance job-related skills. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

Job Title: Data Governance Lead Job Location: Hyderabad Job Description As a Data Governance Lead at Kanerika, you will be responsible for defining, leading, and operationalizing the data governance framework, ensuring enterprise-wide alignment and regulatory compliance. Key Responsibilities: Governance Strategy & Stakeholder Alignment Develop and maintain enterprise data governance strategies, policies, and standards. Align governance with business goals: compliance, analytics, and decision-making. Collaborate across business, IT, legal, and compliance teams for role alignment. Drive governance training, awareness, and change management programs. Microsoft Purview Administration & Implementation Manage Microsoft Purview accounts, collections, and RBAC aligned to org structure. Optimize Purview setup for large-scale environments (50TB+). Integrate with Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake. Schedule scans, set classification jobs, and maintain collection hierarchies. Metadata & Lineage Management Design metadata repositories and maintain business glossaries and data dictionaries. Implement ingestion workflows via ADF, REST APIs, PowerShell, Azure Functions. Ensure lineage mapping (ADF Synapse Power BI) and impact analysis. Data Classification & Security Governance Define classification rules and sensitivity labels (PII, PCI, PHI). Integrate with MIP, DLP, Insider Risk Management, and Compliance Manager. Enforce records management, lifecycle policies, and information barriers. Data Quality & Policy Management Define KPIs and dashboards to monitor data quality across domains. Collaborate on rule design, remediation workflows, and exception handling. Ensure policy compliance (GDPR, HIPAA, CCPA, etc.) and risk management. Business Glossary & Stewardship Maintain business glossary with domain owners and stewards in Purview. Enforce approval workflows, standard naming, and steward responsibilities. Conduct metadata audits for glossary and asset documentation quality. Automation & Integration Automate governance processes using PowerShell, Azure Functions, Logic Apps. Create pipelines for ingestion, lineage, glossary updates, tagging. Integrate with Power BI, Azure Monitor, Synapse Link, Collibra, BigID, etc. Monitoring, Auditing & Compliance Set up dashboards for audit logs, compliance reporting, metadata coverage. Oversee data lifecycle management across its phases. Support internal and external audit readiness with proper documentation. Requirements 7+ years of experience in data governance and data management. Proficient in Microsoft Purview and Informatica data governance tools. Strong in metadata management, lineage mapping, classification, and security. Experience with ADF, REST APIs, Talend, dbt, and automation via Azure tools. Knowledge of GDPR, CCPA, HIPAA, SOX and related compliance needs. Skilled in bridging technical governance with business and compliance goals. Benefits Employee Benefits Culture: Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a collaborative and interactive work environment. Flexible Working Hours: Allows employees to have flexibility in their work schedules. Employee Referral Bonus: Rewards employees for referring qualified candidates. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback. Inclusivity and Diversity: Hiring practices that promote diversity: Ensures a diverse and inclusive workforce. Mandatory POSH training: Promotes a safe and respectful work environment. Health Insurance and Wellness Benefits: GMC and Term Insurance: Offers medical coverage and financial protection. Health Insurance: Provides coverage for medical expenses. Disability Insurance: Offers financial support in case of disability. Child Care & Parental Leave Benefits: Company-sponsored family events: Creates opportunities for employees and their families to bond. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child. Family Medical Leave: Offers leave for employees to take care of family members' medical needs. Perks and Time-Off Benefits: Company-sponsored outings: Organizes recreational activities for employees. Gratuity: Provides a monetary benefit as a token of appreciation. Provident Fund: Helps employees save for retirement. Generous PTO: Offers more than the industry standard for paid time off. Paid sick days: Allows employees to take paid time off when they are unwell. Paid holidays: Gives employees paid time off for designated holidays. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one. Professional Development Benefits: L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development. Mentorship Program: Offers guidance and support from experienced professionals. Job Training: Provides training to enhance job-related skills. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

Job Title: AWS Administrator Location: Hyderabad, India Experience: 5+ Years Job Type: Full Time Job Overview We are seeking a highly skilled and versatile AWS Infrastructure & Systems Administrator with strong expertise in AWS cloud services, MS SQL Server DBA, and Windows/Linux system administration. This role also requires working knowledge of Redis and IIS web server environments. You will be responsible for ensuring the reliability, performance, and scalability of our cloud infrastructure and system architecture in a complex, multi-platform environment. Key Responsibilities AWS Infrastructure Management Design, deploy, and manage core AWS services (EC2, S3, IAM, VPC, etc.). Implement best practices for provisioning, monitoring, and cost optimization. Manage IAM roles, policies, encryption, and security best practices. Handle backups, snapshots, and disaster recovery across AWS services. Monitor system performance and utilization using AWS CloudWatch and other tools. Windows and Linux Administration Administer and maintain Windows Server and Ubuntu-based Linux systems. Perform system updates, security patching, and hardening. Monitor system health, availability, and troubleshoot OS-level issues. Automate administrative tasks using scripting (PowerShell, Bash, or Python). Manage user access, system policies, and event log monitoring. MS SQL Server DBA Responsibilities Monitor database performance (CPU, memory, I/O utilization) and query optimization. Analyze and resolve blocking, deadlocks, and contention in TempDB. Manage space, track database growth trends, and schedule backups. Validate backups with periodic test restores. Configure alerts and analyze SQL error logs for proactive issue handling. Redis Administration Monitor and optimize Redis performance (memory, latency, traffic). Manage Redis configurations and implement sharding/clustering as required. Analyze and resolve slow commands or data structure bottlenecks. IIS Administration Monitor IIS worker process performance and application pool health. Analyze request throughput, traffic patterns, and security events. Optimize configuration for reliability, load handling, and speed. Troubleshoot using logs and performance counters. Required Skills & Qualifications 5+ years of experience managing AWS infrastructure and cloud environments. 3+ years of hands-on experience as a SQL Server DBA in a production setup. Solid expertise in Windows Server and Linux (Ubuntu) system administration. Practical experience with Redis and IIS web server administration. Proficiency in automation/scripting (PowerShell, Bash, or Python). Experience with monitoring tools: CloudWatch, Grafana, Prometheus, SQL Profiler, etc. Sound understanding of networking, firewalls, and load balancing. Preferred Certifications AWS Certified SysOps Administrator or AWS Solutions Architect Microsoft Certified: Azure Database Administrator Associate (optional) RHCSA or Microsoft Certified: Windows Server Administration Fundamentals Soft Skills Strong analytical and troubleshooting abilities. Excellent verbal and written communication. Ability to work both independently and collaboratively. Detail-oriented with strong documentation and reporting skills.

Associate Finance Location: Hitec City, Hyderabad, Telangana Experience: 3 to 6 Years Employment Type: Full-time About the Role We are seeking a detail-oriented and proactive Associate Finance and Accounts to join our finance team. The ideal candidate will play a key role in managing day-to-day accounting operations, ensuring accuracy, compliance with Indian accounting standards, and timely financial reporting. This role requires hands-on experience in bookkeeping, reconciliation, vendor payments, and MIS reporting. Key Responsibilities Accounts Management: Record and maintain accurate financial transactions in the accounting system. Perform regular reconciliations of bank and credit card accounts. Manage accounts payable and receivable, ensuring timely payments and collections. Communicate effectively with vendors and clients on financial matters. Assist in payroll processing and related tasks. Ensure compliance with accounting principles and company policies. Prepare monthly reconciliation and MIS reports. Finance Operations: Process weekly vendor and payroll payments. Manage timely repayment of EMI loans and credit card bills. Prepare and maintain Monthly Bank Reconciliation Statements (BRS). Oversee all net banking operations. Track credit card payments and related bill collections. Manage petty cash effectively. Experience & Skills Minimum Requirements: Strong knowledge of Banking & Finance, Indian Accounting Standards, and Indian Tax Laws. Excellent communication skills (both written and verbal) and strong relationship-building abilities. Proficient in Zoho accounting software and Microsoft Office tools. Commerce Graduate. 3 to 6 years of relevant finance/accounts experience. Preferred: Immediate availability for joining. Prior experience in the IT or Service sector is a plus. Qualifications Bachelor s degree in Commerce or equivalent. Proven track record in handling day-to-day finance and accounting functions. Qualification : Bachelors degree in Commerce or equivalent.

Accountant / Senior Accountant Prepaid Accounting Finance | Hyderabad, India | Full-Time Join Salesforce s Controllership SSC Team and Drive Compliance & Accounting Excellence At Salesforce, our Controllership Shared Services Center (SSC) thrives in a dynamic, fast-paced environment where collaboration and attention to detail are key. We re seeking an experienced Accountant / Senior Accountant to support the Compensation & Benefits Compliance and Accounting functions, working closely with finance, payroll, tax, and HR teams. About the Role As part of the Compensation & Benefits Compliance team, you will ensure Salesforce adheres to local employee/employer tax laws related to compensation and benefits across international regions. Your expertise will help mitigate risks and keep internal stakeholders informed of legislative changes. You will also manage key prepaid accounting activities handling monthly journal entries, reconciliations, and reporting ensuring financial accuracy and timely close processes. Key Responsibilities Compensation & Benefits Compliance (70%) Support the annual update of C&B playbooks covering international tax legislation Coordinate with consultants (Big 4 firms) to review and update compliance materials Prepare quarterly/annual rate and matrix updates Collaborate cross-functionally to communicate compliance changes Support legislative monitoring and disseminate updates to stakeholders Maintain process documentation and assist with system upgrades Contribute to periodic newsletters and ad-hoc projects Prepaid Accounting & Financial Close (30%) Execute monthly close activities, including journal entries and account reconciliations Analyze and prepare accounting entries for complex financial transactions Coordinate with process owners to ensure deadlines are met and communicate changes Required Skills & Experience 3 to 5 years of experience in employment tax, payroll compliance, or related accounting roles Strong analytical skills, attention to detail, and deadline-oriented work ethic Experience working with Big 4 firms is a plus Bachelor s or Master s degree in Law, Taxation, Accounting, Finance, or equivalent Semi-qualified Chartered Accountant or equivalent with exposure to employee taxation preferred Excellent English communication skills; additional European or APJ languages a bonus Solid understanding of payroll compliance, finance, and accounting processes Proficient IT skills; familiarity with Tableau, Excel, Slack, Oracle, Workday desirable Strong organizational and multitasking abilities Self-motivated and adaptable to a fast-paced environment Passion for process improvement, automation, and documentation Work within a globally recognized company committed to innovation and diversity Collaborative environment with cross-functional teams Comprehensive benefits and career development opportunities Qualification : Bachelors or Masters degree in Law, Taxation, Accounting, Finance, or equivalent

Job Description: Accounts Executive Experience: 3+ Years Qualification: B.Com (Mandatory), MBA, IPPC/ICWA (Preferred) Job Description: We are seeking an experienced Accounts Executive with a strong background in handling accounting and finance functions. The ideal candidate will have at least 3 years of experience in accounting, GST and tax return filings, and finalization of books of accounts. This role will also involve managing day-to-day financial transactions, ensuring statutory compliance, and working closely with auditors. Key Responsibilities: GST Returns and Tax Filings: Filing GST returns and ensuring timely compliance with GST regulations. Filing Income Tax and TDS returns, ensuring compliance with tax laws and deadlines. Finalization of Books of Accounts: Finalize books of accounts at the end of each financial period, ensuring accuracy and completeness. Rectify accounting entries and verify the books to ensure compliance with accounting standards. Invoicing and Payments: Preparation of invoices and ensuring timely dispatch to clients. Monitor daily cash and bank payments and receipts, ensuring proper accounting of transactions. Monitor and process tour bills as per the company s travel policy. Reconciliation: Perform regular reconciliation of client billing, ensuring all payments are followed up and accounted for. Monitor sundry creditors payments and reconcile creditor accounts. Prepare and manage Bank Reconciliation Statements to ensure all bank transactions are accurately reflected. Statutory Compliance: Ensure compliance with statutory requirements such as Professional Tax, Provident Fund, and other legal obligations. Coordinate with internal and statutory auditors during audits and provide necessary information. Other Responsibilities: Assist in preparing financial statements and reports as required. Review financial transactions for accuracy and ensure all required records are maintained. Address discrepancies and ensure smooth processing of payments and receipts. Qualifications and Skills: Experience: Minimum 3 years of experience in accounting roles, with exposure to GST, tax returns, and finalization of accounts. Technical Skills: Proficiency in Tally (all versions) for accounting functions. Familiarity with GST Returns Filing, Income Tax, TDS, and other statutory compliance procedures. Strong understanding of accounting principles and the ability to finalize books of accounts. Reconciliation and Documentation: Experience in preparing and managing Bank Reconciliation Statements. Expertise in monitoring and following up on client billing and payments. Communication and Coordination: Strong communication skills to interact with clients, auditors, and internal teams. Ability to handle statutory audits and coordinate with auditors. Education: B.Com degree is mandatory. MBA, IPPC, or ICWA qualifications are preferred. Other Skills: Strong attention to detail and accuracy in financial documentation. Ability to work independently and handle multiple tasks efficiently. What We Offer: Competitive salary and benefits. Opportunity for career growth in a dynamic and expanding organization. A collaborative work environment focused on professional development. Qualification : B.Com degree is mandatory. MBA, IPPC, or ICWA qualifications are preferred.

Summary: As an AI/ML Developer, you ll play a pivotal role in creating and delivering cutting-edge enterprise applications and automations using Infor s AI, RPA, and OS platform technology. Your mission will be to identify innovative use cases, develop proof of concepts (PoCs), and deliver enterprise automation solutions that elevate workforce productivity and improve business performance for our customers. Title: Software Engineer Experience: 2-5 years. Skill: AI/ML, Python, AWS, SQL Location: Hyderabad Key Responsibilities: Use Case Identification: Dive deep into customer requirements and business challenges. Identify innovative use cases that can be addressed through AI/ML solutions. Data Insights: Perform exploratory data analysis on large and complex datasets. Assess data quality, extract insights, and share findings. Data Preparation: Gather relevant datasets for training and testing. Clean, preprocess, and augment data to ensure suitability for AI tasks. Model Development: Train and fine-tune AI/ML models. Evaluate performance using appropriate metrics and benchmarks, optimizing for efficiency. Integration and Deployment: Collaborate with software engineers and developers to seamlessly integrate AI/ML models into enterprise systems and applications. Handle production deployment challenges. Continuous Improvement: Evaluate and enhance the performance and capabilities of deployed AI products. Monitor user feedback and iterate on models and algorithms to address limitations and enhance user experience. Proof of Concepts (PoCs): Develop PoCs to validate the feasibility and effectiveness of proposed solutions. Showcase the art of the possible to our clients. Collaboration with Development Teams: Work closely with development teams on new use cases. Best Practices and Requirements: Collaborate with team members to determine best practices and requirements. Innovation: Contribute to our efforts in enterprise automation and cloud innovation. Key Requirements: Experience: A minimum 3 years of hands-on experience in implementing AI/ML models in enterprise systems. AI/ML Concepts: In-depth understanding of supervised and unsupervised learning, reinforcement learning, deep learning, and probabilistic models. Programming Languages: Proficiency in Python or R, along with querying languages like SQL. Data Handling: Ability to work with large datasets, perform data preprocessing, and wrangle data effectively. Cloud Infrastructure: Experience with AWS Sagemaker or Azure ML for implementing ML solutions is highly preferred. Frameworks and Libraries: Familiarity with scikit-learn, Keras, TensorFlow, PyTorch, or NLTK is a plus. Analytical Skills: Strong critical thinking abilities to identify problems, formulate hypotheses, and design experiments. Business Process Understanding: Good understanding of business processes and how they can be automated. Domain Expertise: Familiarity with Demand Forecasting, Anomaly Detection, Pricing, Recommendation, or Analytics solutions. Global Project Experience: Proven track record of working with global customers on multiple projects. Customer Interaction: Experience facing customers and understanding their needs. Communication Skills: Excellent verbal and written communication skills. Analytical Mindset: Strong analytical and problem-solving skills. Collaboration: Ability to work independently and collaboratively. Educational Background: Bachelor s or Master s degree in Computer Science, Mathematics, Statistics, or a related field. Specialization: Coursework or specialization in AI, ML, Statistics & Probability, Deep Learning, Computer Vision, or NLP/NLU is advantageous. About Infor: Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

Position: AI/ML Developer Company: Infor Location: Hyderabad, India Experience: 2-5 years Skills: AI/ML, Python, AWS, SQL Role Summary: As an AI/ML Developer at Infor, you will be at the forefront of creating and delivering state-of-the-art enterprise applications and automation solutions powered by Infor s AI, RPA, and OS platform technologies. Your primary mission will be to identify impactful AI/ML use cases, develop proof of concepts (PoCs), and deliver automation solutions that drive workforce productivity and enhance business outcomes for our clients. Key Responsibilities: Use Case Identification: Work closely with customers to understand their business challenges and identify opportunities for AI/ML solutions to address these needs. Data Insights: Perform exploratory data analysis on large, complex datasets to uncover key insights. Assess data quality and share findings that can inform decision-making. Data Preparation: Collect, clean, preprocess, and augment datasets for training and testing AI models, ensuring they are ready for AI tasks. Model Development: Design, train, and fine-tune AI/ML models, evaluating them against appropriate performance metrics and optimizing for maximum efficiency. Integration & Deployment: Partner with software engineers to integrate AI/ML models seamlessly into enterprise applications and systems. Address deployment challenges to ensure smooth production workflows. Continuous Improvement: Monitor the performance of deployed AI models, gather user feedback, and iterate to improve models, algorithms, and user experience. Proof of Concepts (PoCs): Develop PoCs to demonstrate the feasibility and effectiveness of AI/ML solutions, showcasing the potential of new technologies to clients. Collaboration: Work closely with development teams to explore and implement new use cases for AI and automation. Best Practices: Collaborate with your team to establish best practices and ensure high-quality development standards. Innovation: Contribute to the innovation of cloud-based enterprise automation solutions and the development of cutting-edge AI technologies. Key Requirements: Experience: Minimum 3 years of hands-on experience in implementing AI/ML models in enterprise environments. AI/ML Knowledge: Strong understanding of supervised and unsupervised learning, reinforcement learning, deep learning, and probabilistic models. Programming Skills: Proficiency in Python or R, with experience in SQL for querying databases. Data Handling: Expertise in working with large datasets, performing data preprocessing, and effectively managing data pipelines. Cloud Infrastructure: Experience with AWS Sagemaker or Azure ML is preferred for deploying machine learning solutions. Frameworks & Libraries: Familiarity with machine learning libraries like scikit-learn, Keras, TensorFlow, PyTorch, or NLTK is a plus. Analytical Skills: Strong critical thinking and problem-solving abilities, with the capacity to design and run experiments to validate hypotheses. Business Process Understanding: Knowledge of business processes and how they can be automated through AI and ML. Domain Expertise: Experience or interest in areas like Demand Forecasting, Anomaly Detection, Pricing, Recommendations, or Analytics. Global Experience: Proven experience in working with global customers on diverse projects, understanding their needs, and delivering tailored solutions. Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain complex AI concepts to clients and team members. Collaboration & Independence: Ability to work both independently and as part of a team, collaborating with cross-functional teams to drive success. Educational Background: A Bachelor's or Master's degree in Computer Science, Mathematics, Statistics, or a related field. Specialization: Coursework or expertise in AI, ML, Deep Learning, NLP/NLU, Computer Vision, or similar domains is highly desirable.

Description A Technical Support Manager is responsible for ensuring the success of our customers by effectively managing a team of Technical Support Engineers (Salesforce Product Suite Technical Experts) along with associated support projects and processes. This role involves handling critical customer escalations, career development of individuals, and project management processes. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is expected to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of world-class support services. Location: Hyderabad/Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support management roles. Strong Experience in managing technical support professionals. Experience with support tools and phone systems. Excellent written and verbal communication skills. Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience. Continuously raises the bar on what defines customer service delivery. Excellent situational awareness in handling objections in dynamic customer environments. Leading cross-functional collaboration across global teams Self-motivated, takes initiative, assumes ownership and runs programs with minimal supervision Drive stakeholder engagement across peers and senior management Ability to address and effectively engage large audiences and hold their interest Strong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversations Provide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and development Ability to successfully communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product Management Strong Escalation management experience with multiple stakeholders including customers and product teams Demonstrate strong work ethic and advanced organizational skills Ability to develop and deliver creative business solutions for complex problems Ability to attract, hire and retain high-performing support professionals Ability to work on competing priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insights Detailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday. Manage a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goals Ensure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customers Ensure the delivery of high-quality technical and soft-skills training for direct reports Deliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goals Effectively represent the Support department on cross-organizational teams to deliver on organizational objectives. Manage workflows and schedules for direct reports and ensure adequate workload coverage Deliver regular reports that provide qualitative and quantitative descriptions of business performance Manage key processes including FAQ analysis, case reviews, and customer feedback analysis Develop and maintain Support procedures and policies Advocate for customers and define ways to continually add value to the customer experience Serve as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support group Foster and facilitate the professional growth and development of team members Empower and install confidence in team members to enable them grow Flexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdays Work as Duty Manager on rotation or as per business needs handling customer escalations and priority issues Take up and deliver on any other responsibilities as assigned from time to time by reporting manager/support management

Key Accountabilities: Analysis & Reporting Create accurate, transparent, and timely financial analysis to support project leadership in project decision making process; clearly articulate financial implications of business decisions / choices, and provide retrospective analysis as well as drive forward looking actions on simpler projects / contract types. For less complex projects facilitate the monthly revenue cycle and support project analysis requirements, including a review of units, forecast, unit prices, and revenue recognition. Ensure appropriate supporting documentation is available and that the forecast is aligned with operational plans. Complete all required variance analyses for the set of projects, with insight. Identify risks in the project forecast and opportunities to improve revenue outlook. Communicate, document and manage these on an ongoing message. Understand alternative finance scenarios within a project with a degree of technical knowledge and business acumen. Provide updates on financial status for assigned projects and create information in response to any client financial reporting needs for assigned projects in the area of project reporting, forecasting, or transactional details for the projects within the portfolio. Budgeting For less complex projects, actively monitor the balance sheet positions of projects within the portfolio. Initiate action as needed with project teams to keep balances current, improving DSO and cash flow. Put steps in place with project teams to ensure pass-thrus are managed within project budgets, including appropriate to trigger change in scope as needed. Metrics Maintain, produce and communicate a relevant and impactful set of project financial metrics designed to support evaluation of financial performance consistent with the project and contract types being managed. In partnership with PLs and project teams, prepare and conduct a monthly project review of performance, operational status, and outlook. The review will focus on revenue forecast, labor and margin, billing status, assumptions, special contract items. The review should capture potential improvement opportunities and actions will be taken. Scope of Work Play a key role in initiating, building, and reviewing change in scope activity on assigned projects. Work with the project teams on an appropriate budget for the scope of work. Maintain/update simpler project budgets within relevant tools from post-award onwards including analysis and understanding on any subsequent changes in scope. Resourcing Review labor assumptions on assigned projects, both volume and mix. Build discipline in our project teams in charging time accurately. Understands project resource planning support, monitor resource levels on ongoing projects and identify and communicate project/portfolio margin implications. Testing As required, complete all revenue control testing, SOX or audit related. Competencies: General Expectations Understands and delivers to expectations, such as: project/proposal deliverables, reporting, etc. Demonstrates critical thinking /problem solving skills. Learns quickly, applies gained knowledge to further deliverables and duties in role. Understands fundamentals of CRO industry and how Finance's role influences in the organization. Delivers standard/typical work deliverables with minimal issues. Errors in work product should be minimal. Technical Expectations Demonstrates effective, proactive financial support. Has ability to deliver accurate reports/information to various parties. Understands drivers of success in role; able to hit deadlines with goal of first-time quality. Continues building financial analysis skills. Accounting & Analytical skills Good excel and PowerPoint skills Comfortable with handling large datasets Comfortable with working through financial models Knows basic macros. Business & Soft skills Soft skills are key to develop and succeed in this role. Demonstrates sense of ownership. Good business sense, we anticipate this person taking up business partnering responsibilities in due time. Ability to communicate effectively across different levels of organization. Able to prioritize competing requests and set expectations effectively. Communication & Partnering skills Organizes their workflow, understands how to manage their time to hit their deliverables. More vocal in meetings and interactions within Finance and the broader organization. Intermediate variance analysis & commentary skills, continued improvement expected. Developing influencing skills, including using data to help persuade. No waiting until the last minute to discuss. Expected feedback from Tech & Finance leadership Tries to take the analysis/issues a step deeper than initially requested. Developing skills and confidence to handle difficult and/or influencing conversations. Provides accurate deliverables on a timely basis. Organizes their work well. Skills: Prioritizes, sets expectations and works in an efficient and disciplined manner. Thrives in a complex, fast-paced, matrix environment. Strong experience with Excel and PowerPoint applications; experience with financial performance systems (e.g., Hyperion). Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail. Interpersonal skills. Strong command of the English language, both written and verbal. Education & Experience: CA Fully qualified 2023/2024 Fresher. Qualification : CA Fully qualified 2023/2024 Fresher.

Job Title: Associate Manager Export Import Documentation Location: Hyderabad Employment Type: Full-time Experience: 7-10 years (Shipping/Logistics domain) Salary: INR 10-13 LPA Notice Period: 1-2 weeks / Immediate About the Role: We are seeking a skilled Associate Manager to lead and manage our export import documentation team. The ideal candidate will ensure the smooth handling of documentation processes, foster team collaboration, and maintain high standards of customer service within the logistics/shipping back-office domain. Key Responsibilities: Manage, review, and coach the export documentation team to achieve departmental goals Monitor and follow key performance metrics to ensure success and process efficiency Streamline internal documentation processes for operational excellence Foster a team-oriented and collaborative work environment Collect essential shipment data from clients to initiate documentation processes accurately Communicate regularly with clients and vendors to verify and submit precise documentation Maintain strong knowledge of export-import terminology for accurate documentation completion Promote a customer-focused approach by establishing service standards and delivering training Monitor customer satisfaction and develop innovative solutions to meet customer needs Communicate effectively through verbal, written, and listening skills to keep stakeholders informed Required Skills & Experience: 6-7+ years of back-office experience, preferably in logistics or shipping Proven project management skills with experience handling new process migrations Strong knowledge of process metrics including productivity, accuracy, and turnaround time (TAT) Experience managing a team of 20+ members directly for over 2 years Ability to work across different time zones and coordinate processes globally Excellent people management and time management skills Educational Qualifications: Postgraduate degree / MBA preferred 8-10 years of relevant experience in the shipping domain What We Offer: Competitive salary (INR 10-13 LPA) Opportunity to lead a dynamic team in a growing organization Exposure to global logistics and export-import processes Collaborative work environment and professional growth opportunities Qualification : Postgraduate degree / MBA preferred

Job Title: Export Import Documentation Executive Location: Hyderabad Employment Type: Full-time Experience: 2+ years Notice Period: 1-2 weeks / Immediate Job Summary: We are seeking a detail-oriented Export Import Documentation Executive to support our documentation processes. The ideal candidate will handle key documentation tasks, coordinate with the front office, and ensure timely resolution of queries. Key Responsibilities: Prepare contracts, manifest bookings, bills of lading, and submit manifests to respective locations Communicate effectively with the front office team via email and phone Provide timely responses and solutions to queries raised by internal teams or clients Qualifications & Skills: Minimum 2 years of experience in export-import documentation or related field Good communication skills, both written and verbal Ability to manage documentation with accuracy and attention to detail Proactive approach to resolving queries promptly

Associate Administration / Front Office Location: Hitec City, Hyderabad, Telangana Experience: Minimum 3 Years Employment Type: Full-time Job Summary We are looking for a dynamic and well-organized Associate Administration / Front Office to oversee front desk operations and support administrative functions. The ideal candidate should have a strong ability to multitask, communicate effectively, and ensure smooth day-to-day operations within a corporate office environment. Key Responsibilities Manage front office and general administrative operations to ensure a well-run and professional environment. Schedule inter-departmental meetings, coordinate with staff for availability, and handle logistics including refreshments and necessary materials. Handle the calendar and travel arrangements for the management team including hotel bookings, meeting room setup, and arranging A/V equipment. Organize and maintain company documentation, internal records, and files. Handle confidential and sensitive information with professionalism and discretion. Assist with office budget planning and track expenditures and vendor payments. Support HR and Admin teams with organizing training programs, team events, and onboarding/offboarding activities. Coordinate daily housekeeping and maintenance tasks; liaise with facility and external service vendors for smooth office operations. Provide administrative assistance to various department heads and ensure their operational needs are met. Prepare reports and presentations, maintain office inventory, and support audit and compliance documentation. Requirements Educational Qualification: Bachelor s degree in Commerce, Arts, or related field. Experience: Minimum 3 years in a front office or administrative role. Skills: Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) is mandatory. Excellent verbal and written communication. Strong organizational, coordination, and time-management skills. Positive attitude, professional demeanor, and ability to multitask. Prior experience handling confidential and executive-level support will be a plus. Preferred Attributes Exposure to corporate front desk/administrative support in a tech or enterprise environment. Quick-thinking and ability to independently resolve day-to-day office issues. Well-versed in coordinating with vendors, staff, and third-party services. Qualification : Bachelors degree in Commerce, Arts, or related field.

Job Title: Senior Customer Service Representative Location: Hyderabad Function: Customer Service Reporting To: Customer Service Leader Company: DuPont About DuPont: At DuPont, we are driven by our purpose: to empower the world with essential innovations that help people and the planet thrive. Whether it's delivering clean water to over a billion people, enabling sustainable transportation through cutting-edge materials, or protecting workers across the globe, we work on the things that truly matter. Join us and be part of something bigger. Role Overview: As a Senior Customer Service Representative, you will manage the end-to-end Order-to-Cash (OTC) process for a specific line of business. Acting as the primary point of contact for customer interactions, your role is critical to ensuring service excellence, order fulfillment, and stakeholder collaboration. Key Responsibilities: Order Management & Fulfillment Handle diverse order types: stock, resale, indent sales, BOND sales, and high sea sales. Ensure timely and accurate processing in SAP, from order entry to invoice generation. Performance & Process Excellence Analyze service standards to meet evolving customer requirements and improve functional KPIs. Lead and drive continuous improvement initiatives across the OTC process. Supply Chain Coordination Monitor and track open/pending orders. Engage with supply chain teams to ensure on-time delivery and proactive order updates. Sales Alignment & Forecasting Compare actual vs. forecasted sales and coordinate with sales teams to address gaps. Support demand planning by providing order visibility and customer insights. Stakeholder Engagement Collaborate with internal teams: Sales, Supply Chain, Finance, Credit, Logistics, and Tax. Act as an escalation point for complex issues from CSRs, customers, or business units. Customer-Centric Activities Manage customer complaints, returns, and issue resolution in line with company policies. Lead customer onboarding and manage timely updates to customer master data. Digital & Compliance Leadership Drive the e-commerce enablement journey, achieving functional adoption and KPIs. Ensure all customer-facing operations comply with SOX, tax, and accounting standards. Qualifications & Experience: Education PGDM / MBA in Operations or Supply Chain Management Experience Minimum 7+ years in Order Fulfillment, Customer Service, or International Supply Chain. Solid understanding of commercial processes and GST. Hands-on experience with SAP (Order Processing Module). Exposure to Salesforce or Service Cloud platforms (preferred). Strong skills in MS Office, especially Excel. Core Competencies Excellent interpersonal and stakeholder communication skills. Analytical mindset with strong problem-solving and escalation management abilities. Customer-focused with a commitment to continuous service improvement. Work at a purpose-led, innovation-driven company with global impact. Collaborate with world-class professionals and industry leaders. Build a meaningful career in an inclusive, dynamic, and supportive work environment. Qualification : PGDM / MBA in Operations or Supply Chain Management

Job Title: Associate Customer Service Representative Location: Hyderabad Function: Customer Service Reporting To: Customer Service Leader Company: DuPont About DuPont: At DuPont, we empower the world through essential innovations. Whether it's delivering clean water to over a billion people, enabling sustainable tech for smart devices and electric vehicles, or ensuring the safety of workers globally we work on things that truly matter. Join us to make a real impact. Position Overview: As an Associate Customer Service Representative, you will manage the end-to-end (E2E) Order-to-Cash (OTC) process for your assigned business line. You ll act as the key liaison between customers, internal stakeholders, and external partners, ensuring smooth and timely order execution while upholding service excellence. Key Responsibilities: Order & Process Management Handle diverse order types: stock & resale, BOND sales, and high sea sales, adhering to standardized customer service processes. Execute all order lifecycle stages in SAP, from order entry through invoice generation. Cross-Functional Collaboration Work closely with teams across Supply Chain, Finance, Credit, Logistics, Tax, and 3PL providers. Support sales teams by reconciling forecasts vs. actual sales and ensuring order fulfillment is aligned with sales targets. Delivery & Issue Management Monitor open orders and coordinate with Supply Chain to ensure timely deliveries. Address customer complaints and return requests, ensuring compliance with complaint management policies and delivering quick resolution. Customer Engagement Serve as the primary point of contact for B2B customers, OEMs, and channel partners. Manage customer onboarding and maintain master data, ensuring timely updates based on requests. Operational & Compliance Oversight Drive effective execution of rebate, discount, and credit note programs. Ensure all commercial activities align with SOX compliance, accounting, and GST/tax guidelines. File and manage documentation in line with internal control and audit protocols (SOX/CRIM). Digital Enablement Support the organization s E-commerce transformation journey, ensuring functional KPIs are met. Qualifications & Experience: Education Graduate in any discipline (required) PG Diploma / MBA in Operations or Supply Chain Management (preferred) Experience 5+ years of experience in Order Fulfillment or Supply Chain. Proficient in SAP (Order Management module). Working knowledge of GST, commercial practices, and basic accounting. Familiarity with Service Cloud/Salesforce (preferred). Core Competencies Strong communication and interpersonal skills. Effective problem-solving and complaint handling capabilities. Proficiency in MS Office (Excel, Outlook, PowerPoint). Strong attention to detail and documentation accuracy. Team player with ability to collaborate across global functions. Be part of a purpose-driven, global organization making a real-world impact. Collaborate with world-class professionals in a diverse and inclusive environment. Drive innovation and operational excellence through meaningful work. Qualification : PG Diploma / MBA in Operations or Supply Chain Management

Conversational AI Technical Lead Location: Hyderabad, Telangana, India Company: Qualcomm India Private Limited General Summary Qualcomm IT is seeking a Lead Conversational AI Developer for its Intelligent Automation Center (IAC). This role focuses on designing and implementing AI-driven conversational experiences using Microsoft Azure, Copilot Stack, and GenAI frameworks. Key Responsibilities Design and implement Conversational AI solutions using Microsoft Azure and Copilot Stack with Generative AI. Hands-on experience with Microsoft Copilot Studio, Bot Framework, Azure AI Search, Azure OpenAI, and NLP technologies. Develop end-to-end AI projects utilizing Retrieval-Augmented Generation (RAG) and Agentic AI architectures. Build bot solutions using Python; knowledge of front-end technologies like Angular is a plus. Utilize Azure Cognitive Services (LUIS/CLU, QnA Maker, Spell Check, Speech API). Extend Copilot Agent functionalities with Power Automate, Logic Apps, and APIs. Work with LangChain, LlamaIndex, and Streamlit for GenAI solution development. Ensure code quality through unit testing and reusable test case development. Support product testing and UAT; report status, issues, and risks regularly. Mentor team members and improve automation skills through certification. Minimum Qualifications Bachelor s degree and 4+ years of relevant programming/IT experience, or 6+ years without a degree. 2+ years of experience with database technologies like MongoDB or MySQL. Strong understanding of Conversational AI and Intelligent Automation methodologies. Experience in process mining tools like Celonis (data models, dashboards). Proficient in business process diagrams and flowcharting using Automation Anywhere. Knowledge of Robotic Process Automation (RPA) tools (certifications preferred). Strong programming background, especially in Python. Knowledge of RDBMS and SQL query writing. Experience in cloud platforms (preferably AWS); certifications are a plus. Agile development experience with tools like Jira. Skills & Competencies Strong knowledge of Microsoft Conversational AI Stack (Copilot Studio, Azure AI Foundry/Search/OpenAI). Experience in GenAI frameworks like LangChain. Strong communication, leadership, and team collaboration skills. Ability to manage tasks independently and lead a technical team effectively. Qualification : Bachelors degree and 4+ years of relevant programming/IT experience, or 6+ years without a degree.

Job Opening: Squad Lead SAP OTC - eCommerce Location: Hyderabad, India | Full-Time About the Role Join a global healthcare biopharma company in Hyderabad and be part of a 130-year legacy of success. Backed by ethical integrity and forward momentum, we strive to achieve new milestones in global healthcare. In this role, you'll work with cutting-edge technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Help us tackle some of the world's greatest health threats through innovation and execution excellence! Be a leader who uses data, analytics, and insights to drive decision-making and improve the customer journey. As part of our global Technology Centers, you ll collaborate with cross-functional teams to deliver business solutions that make a difference in global healthcare. Role Overview As the SAP OTC (Order to Cash) - eCommerce Technical Squad Lead for Animal Health IT, you will be responsible for managing the eCommerce local squad and delivering eCommerce solutions. This includes collaborating with global teams to design, implement, and optimize SAP solutions that enhance business operations and the customer experience. The ideal candidate will have strong experience in SAP eCommerce platforms and a proven track record in delivering successful projects. What You ll Do Collaborate with Global Business Process Lead on eCommerce and commercial stakeholders to ensure integration of eCommerce processes across the organization. Define technical solutions for SAP Commerce Cloud and the broader ecosystem. Support SAP Commerce Cloud development and manage daily operations within the eCommerce local squad. Provide technical guidance to development teams and other functional team members. Translate business requirements into technical specifications and design solutions. Ensure data accuracy and integrity across applications within the ecosystem. Troubleshoot and resolve complex issues related to eCommerce processes. Stay updated on industry trends, SAP advancements, and emerging eCommerce technologies. What You Need Bachelor s degree in Information Technology, Business Administration, or a related field. Minimum of 8-10 years of experience in SAP Commerce/Hybris with expertise in eCommerce, CMS, and Supply Chain applications implementations. 3-4 full life cycle implementations in SAP Commerce/Hybris (B2C and B2B platforms). Experience in SAP Commerce/Hybris eCommerce modules: cart, personalization, catalog, promotions, checkout, order management, and customer service. Strong understanding of Agile and Scrum methodologies. Knowledge of software engineering principles like design patterns, scalability, security, and performance optimization. Excellent project management skills with a track record of delivering projects on time and within budget. Strong analytical and problem-solving skills for troubleshooting complex issues. Excellent communication and interpersonal skills for collaborating with cross-functional teams. Experience with Spartacus (a nice-to-have) for front-end solutions in SAP Commerce. SAP certification in OTC or related modules is a plus. Join a global healthcare company that is making a real difference in patients' lives. Work on innovative health solutions for the world s most challenging diseases. Be part of a company that is evolving and always looking for new ideas and improvements. Collaborate with diverse teams and drive innovative solutions that have a meaningful impact. We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada, and MSD everywhere else. For more than a century, we ve been inventing for life, bringing forward medicines and vaccines for the world s most challenging diseases. Our company continues to be at the forefront of research, delivering innovative health solutions to advance the prevention and treatment of diseases that threaten people and animals globally. What We Look For Imagine waking up every morning knowing your work is saving and improving lives around the world. If you are intellectually curious, passionate about using your creativity and technical expertise to make a global impact, we want to hear from you. Join us and help us continue to bring hope to people fighting some of the most challenging diseases of our time. Qualification : Bachelors degree in Information Technology, Business Administration, or a related field.

Job Description: Network Operations Engineer - Oracle Cloud Infrastructure (OCI) Career Level: IC3 Experience: 6+ years in network-related experience Overview: We are looking for a skilled Network Operations Engineer to join our team and play a critical role in supporting and maintaining Oracle's global cloud computing environment, specifically Oracle Cloud Infrastructure (OCI). This role involves monitoring and resolving network incidents, conducting root cause analysis (RCA), and automating network tasks. As part of the OCI Global Network Operations team, you will work with a world-class team to ensure the reliability and performance of Oracle's network infrastructure, supporting millions of servers across a global network. Key Responsibilities: Incident Management & Troubleshooting: Identify actionable incidents using monitoring systems, troubleshoot network events, and escalate as needed. Participate in major event/incident calls, using technical and analytical skills to resolve network issues affecting Oracle customers/services. Handle faults and escalations by identifying, responding to, and resolving network faults in OCI s systems, liaising with 3rd party suppliers and stakeholders. Automation & Scripting: Leverage automation to streamline network management tasks and develop scripts for routine processes. Assist in executing network changes in accordance with Oracle s change management processes. Collaboration & Documentation: Collaborate with network engineers, system administrators, and other technical teams to ensure smooth operations. Contribute to documentation such as runbooks, operation guides, and technical documentation. Assist in onboarding new team members and share best practices. Operational Support & Planning: Participate in network lifecycle management, including design, deployment, and operations of OCI s network infrastructure. Support network solution design reviews and provide feedback during project planning and execution. Provide break-fix support for network events, troubleshoot network alerts, and perform root cause analysis as necessary. Event Management: Monitor network events using tools and coordinate with onsite support teams and vendors. Manage incidents and tickets, escalating or resolving network issues in a timely manner. Shift Work & On-Call Support: Work in rotational shifts to ensure 24/7 network operations support. Provide on-call support as needed. Technical and Professional Requirements: Network Protocols & Technologies: Strong experience with networking protocols such as BGP, OSPF, IS-IS, TCP/IP, IPv4, IPv6, DNS, DHCP, MPLS. Experience with VPNs, SSL, and other network security technologies. Hands-on experience with Juniper, Cisco, Arista switches, and Ethernet hardware (Broadcom/Mellanox). Automation & Scripting: Experience in scripting and network automation using tools like Python, Puppet, and Ansible. Exposure to network automation and configuration management tools. Experience in Large Scale Environments: Previous experience working in large ISP or cloud provider environments, handling enterprise-level infrastructure supporting 24/7 operations. Analytical & Troubleshooting Skills: Strong problem-solving and analytical skills to diagnose and resolve network issues efficiently. Ability to assess and prioritize network faults, leveraging monitoring tools to track incidents. Certifications & Knowledge: Cisco and Juniper certifications (desired). Experience with network monitoring and event management tools. Exposure to cloud-based network infrastructure, particularly in environments like OCI. Communication & Collaboration: Strong oral and written communication skills to interact with stakeholders, including engineers, vendors, and senior management. Ability to document network processes and troubleshoot effectively with internal and external teams. Desired Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (preferred). 6+ years of experience in network operations or related roles. Familiarity with OCI s architecture and cloud technologies. Work Environment: Join a global team that operates across multiple time zones, supporting OCI s extensive cloud infrastructure. Work in a fast-paced, collaborative environment where your contributions directly impact Oracle s network reliability and performance. At Oracle, you will have the opportunity to leverage your skills to support a state-of-the-art global network infrastructure and work with a world-class team. If you are passionate about network operations, automation, and ensuring high-performance cloud environments, we encourage you to apply. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (preferred).