Cell Harvesting Jobs in Bengaluru

Position: Senior Associate - Logistics - US Voice Process Department: Logistics & Linen Operations, Fleet Operations Employment Type: Full time Location: Bengaluru Overview Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager, as the Senior Associate Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers: Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support: Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance: Investigate and correct any errors made by partner drivers. Mentorship: Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership: Lead projects to improve our operations. Required skills: Bachelor s degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Qualification : Bachelors degree or equivalent

Job Title: Customer Service Associate Voice Location: Bengaluru, India Company: IntouchCX Experience: 6 months 4 years Job Type: Full-time About IntouchCX IntouchCX partners with top global brands to provide high-quality customer experiences across voice, chat, email, and social media. Known for tech-driven support, the company values innovation, excellence, and creating meaningful customer connections. Job Overview As a Customer Service Associate Voice, your role is to: Interact with customers via calls, resolving their issues end-to-end. Offer empathetic, efficient, and solution-oriented support. Go the extra mile to ensure customer satisfaction and loyalty. Provide "white glove" service, representing the brand at the highest standard. Key Responsibilities Handle voice-based customer interactions and solve issues independently. Build rapport, identify problems, and provide appropriate resolutions. Keep customers informed about resolution timelines. Maintain a high level of professionalism, accuracy, and courtesy. Requirements Education: Post-secondary degree in any field Experience: 6 months 4 years in customer service (voice preferred) Skills: Fluent in spoken English Strong problem-solving and analytical skills High emotional intelligence and judgment Able to work in night shifts and under pressure Quick learner with a customer-first attitude Benefits Attractive salary with performance incentives Medical insurance Free food and transport (if working on-site) Learning & growth opportunities Employee engagement, rewards, and recognition programs Qualification : Post-secondary degree in any field

Job Title: Technical Support Associate Location: Bengaluru, India Company: IntouchCX Experience: Minimum 6 months (with international customers) Job Type: Full-time About IntouchCX IntouchCX delivers premium customer experiences for major global brands across voice, chat, email, and social platforms. They are known for their tech-forward support and commitment to quality-driven service. Role Overview As a Technical Support Associate, you will: Provide multi-level support for hardware, software, OS, and network issues. Troubleshoot problems using remote access, email, and phone. Deliver technical advice, resolve issues, and ensure customer satisfaction. Represent the brand with strong communication and technical expertise. Key Responsibilities Diagnose and resolve software application and hardware issues Handle installation and maintenance of operating systems and computer applications Troubleshoot network/VPN/intranet/internet connectivity problems Provide guidance and recommendations based on customers technical issues Set up and support laptops, desktops, notebooks, and related hardware Maintain high standards of technical documentation and resolution tracking Qualifications & Skills Experience: At least 6 months of technical support (international BPO/tech support preferred) Language: Fluent spoken English Skills: Excellent problem-solving and analytical thinking Strong interpersonal and customer handling skills Good knowledge of consumer electronics, IT products, OS, and networks High emotional intelligence and ability to remain calm under pressure Passion for technology and self-learning Benefits Competitive salary with performance-based incentives Medical insurance Free food and transport (for on-site shifts) Growth opportunities through training and development Strong employee recognition and engagement programs

Job Title: VIP Customer Service Associate Location: Bangalore, India Company: IntouchCX Experience: 2-4 years Job Type: Full-time About IntouchCX IntouchCX is a leader in customer experience management, partnering with iconic brands to provide top-tier support via voice, chat, email, and social media, leveraging advanced technology and a passionate team. Role Overview As a VIP Customer Service Associate, you will: Interact daily with VIP customers across phone, social media, chat, and email. Proactively engage customers to boost participation in sales events and enhance retention. Manage forums and social media channels, moderating posts, escalations, and bugs. Deliver personalized, script-free service tailored to VIP needs. Analyze Beta feedback and provide insights. Provide exceptional service that minimizes escalations and maximizes satisfaction. Requirements & Skills Education: Post-secondary degree in any field Experience: 2-4 years in customer service, preferably with script-free chat and email processes Fluent in spoken and written English with excellent comprehension Strong analytical skills and attention to detail Ability to multitask, prioritize, and meet deadlines Calm, professional, and able to work with a sense of urgency Comfortable working night shifts Positive attitude with critical thinking and excellent interpersonal skills Benefits Competitive compensation with performance incentives Robust learning and growth opportunities Recognition programs and employee engagement initiatives Free food and transport (for on-site work) Medical insurance coverage

Job Title: Mechanical System Engineer - Robotics Location: Bengaluru Role and Responsibilities System Design & Integration: Analyze customer production lines to break down requirements and design mechanical systems integrating the CyRo platform. Ensure mechanical designs meet customer-specific constraints such as space, payload, and environmental conditions. Develop systems including CyRo, feeding mechanisms, sensors, fixtures, and other mechanical components for tailored automation solutions. Perform tolerance analysis to validate dimensional and functional requirements. Collaborate closely with electrical, software, and systems engineering teams to ensure seamless subsystem integration. Design mounting systems, fixtures, and interface components to facilitate integration into customer facilities when required. Mechanical Optimization: Optimize system designs by integrating mechanisms and sensors to enhance performance, modularity, and scalability. Select and design mechanisms for part presentation, feeding, reorientation, and manipulation considering space and performance constraints. Develop automation cells with modularity and scalability for current and future applications. Continuously refine workflows to improve cycle times, reduce errors, and increase operational efficiency. Modelling: Create and integrate detailed mechanical designs, including CAD layouts and fixtures, supporting customer automation solutions. Validate designs through tolerance analysis and develop calibration fixtures for robotic systems. Work cross-functionally to ensure mechanical designs integrate effectively with instrumentation, software, and controls. Documentation: Produce comprehensive documentation such as design specifications, validation reports, and scalability guidelines to ensure reproducibility. Develop detailed installation guides, maintenance manuals, and troubleshooting documentation for customer use. Skills and Experience Proficient in CAD software such as SolidWorks, CATIA, or AutoCAD. Strong grasp of mechanical engineering principles, materials science, and manufacturing processes. Experience in robotics, automation, or mechatronics is highly preferred. Familiarity with relevant industry standards and safety regulations (ISO, ANSI, OSHA). Excellent analytical, problem-solving, communication, and teamwork skills. Understanding of manufacturing processes, assembly lines, and automation cell design. Prior experience designing and integrating automation systems in production or process lines. Required Qualifications Bachelor s or Master s degree in Mechanical Engineering, Mechatronics, or related fields. Minimum 3 years of experience in mechanical design and automation systems integration. Strong knowledge of manufacturing processes and mechanical systems integration. Skilled in CAD and simulation tools. Additional Preferred Qualifications Experience with robotic automation systems and integration into manufacturing workflows. Familiarity with designing feeding mechanisms, part presentation systems, and end-of-arm tooling (EOAT) for robotics. Exposure to Autonomous Mobile Robots (AMRs) and other robotic mobility solutions. Understanding of sensors and actuators commonly used in automation (vision systems, force-torque sensors, linear actuators). Experience with plant simulation tools such as Siemens Plant Simulation or FlexSim. Qualification : Bachelors or Masters degree in Mechanical Engineering, Mechatronics, or related fields.

Director Customer Support Location: Bangalore, India About MaxVal Since 2004, MaxVal has been a pioneer in IP services, focusing on efficiency, cost-effectiveness, and continuous improvement through metrics-driven processes. We were early adopters of tech-enabled IP solutions and now serve over 600 clients worldwide. With a team of 725+ IP and technology experts, MaxVal continuously innovates to deliver outstanding customer and employee success. Job Summary We are seeking a dynamic and experienced Director/Senior Director of Customer Support to lead our dedicated support team. This role is critical in driving exceptional customer experiences post-production, managing issue resolution, system performance, escalations, and customer satisfaction. You will also develop and implement proactive customer engagement strategies to nurture long-term, trusted relationships with key clients. Key Responsibilities Leadership and Team Management Lead, mentor, and develop a high-performing customer support team. Establish and refine support processes and best practices. Ensure achievement of performance metrics and SLAs. Collaborate with leadership to align customer support strategies with business goals. Foster a culture of innovation and continuous improvement by evaluating new tools and methodologies. Customer Support Operations Oversee timely resolution of customer issues and service requests. Act as the escalation point for complex and critical issues. Manage escalated tickets and ensure professional handling of client concerns. Implement Root Cause Analysis (RCA) to prevent recurring problems. Maintain high customer satisfaction through prompt and effective support. Customer Engagement Conduct regular customer meetings to monitor system health and gather feedback. Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) with clients. Identify potential risks and improvement opportunities proactively. Build and sustain strong relationships with key stakeholders. Operational Excellence Define and monitor KPIs to measure support team performance. Continuously optimize support workflows and processes. Partner with Product, Sales, and Implementation teams for seamless customer journeys. Manage post-production support transitions efficiently. Implement and maintain support and development tools (e.g., JIRA, automation tools). Ensure compliance with data security standards and internal policies. Strategic Planning Develop and execute long-term strategies for customer support aligned with MaxVal s vision. Stay informed on industry trends and best practices to enhance support capabilities. Provide actionable insights to senior management based on customer feedback and support metrics. Requirements Bachelor s degree in Computer Science, IT, or related field; advanced degree preferred. Minimum 10 years of experience in customer support or related fields in technology companies. At least 5 years in leadership roles managing customer support teams. Proven experience supporting software products and technology services; Salesforce experience is a plus. Strong understanding of Intellectual Property management solutions preferred. Exceptional leadership, communication, and interpersonal skills. Ability to manage multiple priorities in fast-paced environments. Strong analytical and problem-solving skills. Customer-centric mindset dedicated to delivering excellent service. Qualification : Bachelors degree in Computer Science, IT, or related field; advanced degree preferred.

SAP ABAP Developer with BTP & CDS Expertise Job Description We are looking for a skilled and experienced SAP ABAP Developer with expertise in SAP Business Technology Platform (BTP) and Core Data Services (CDS) to join our team. In this role, you will be responsible for designing, developing, and maintaining custom ABAP programs, CDS views, and BTP services. You will collaborate closely with functional teams to deliver high-quality solutions that meet business needs and ensure seamless integration across SAP systems. Role and Responsibilities: SAP ABAP Development: Design, develop, and maintain custom programs and enhancements using ABAP, focusing on SAP BTP and CDS views to support business processes. OData Services: Design and develop SAP ABAP programs with OData services to expose ABAP functionality as RESTful web services, enabling integration with other applications. Custom Reports and Interfaces: Develop custom reports, interfaces, enhancements, and workflows in SAP ABAP based on functional specifications and requirements. Technical Specifications: Collaborate with functional teams to identify requirements and translate them into detailed technical specifications for ABAP development. OData Expertise: Provide technical expertise on SAP ABAP and OData to both team members and business stakeholders, ensuring best practices are followed. Code Standards: Ensure that all ABAP code is developed, tested, and deployed according to internal coding standards and SAP best practices. Troubleshooting & Debugging: Identify, troubleshoot, and resolve issues in custom ABAP programs and OData services to ensure smooth system operations. Adobe Forms: Design and develop Adobe forms to support output and document generation requirements. AMDP & OOPS: Work with ABAP Managed Database Procedures (AMDP) and Object-Oriented Programming (OOP) in ABAP to enhance performance and reusability. S/4 HANA ABAP: Stay updated on the latest syntax and features of ABAP for SAP S/4HANA, ensuring modern development practices are followed. Required Experience: 4 to 10 years of experience in SAP ABAP development, with a focus on BTP, CDS, and OData services. Strong experience in designing and developing custom ABAP programs, reports, interfaces, and workflows. Proficient in developing and maintaining SAP OData services for web service integration. Hands-on experience with Adobe forms and AMDP (ABAP Managed Database Procedures). Knowledge of OOPS (Object-Oriented Programming) in ABAP. Experience with S/4 HANA ABAP development and new ABAP syntax. Strong debugging and troubleshooting skills for ABAP programs and OData services. Ability to work closely with functional teams to translate business requirements into technical solutions. Location: Bangalore (onsite) About Castaliaz: Castaliaz has been a trusted SAP implementation partner for SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With deep expertise in implementing various SAP applications, including SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we assist businesses through the complete lifecycle of SAP implementation and management. Our time-tested and proven implementation approach has garnered the trust and loyalty of our clients across India.

Software Engineer - Platform Power (Windows on Snapdragon Team) Company Qualcomm India Private Limited Job Area Engineering Group > Software Engineering General Summary We are seeking a Software Engineer to work in the platform power area of the Windows on Snapdragon team. The selected candidate will be responsible for designing, developing, and validating device power management, microprocessor power management, and thermal management for various Windows on Snapdragon products. The objective is to achieve optimal power and performance from the chipset. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field. Required Skills and Experience Experience in Embedded Windows software development and driver programming. Solid understanding of Operating System concepts. Hands-on experience with Windows kernel driver development. Experience implementing power/thermal management software, state machines, ACPI, and UEFI. Strong programming skills in C/C++, Shell Scripting, or Python. Proficiency in debugging ARM or other SoC embedded systems. Excellent communication and interpersonal skills. Strong analytical, problem-solving, and debugging capabilities. Ability to collaborate across teams and drive task completion. Technical Expertise 1+ years of Software Engineering or related work experience. Expertise in C/C++ programming. Knowledge of Windows OS internals and Windows driver development related to power/thermal management. Experience with Windows device driver programming and debugging using tools like WinDbg, JTAG, etc. Familiarity with ARM processor architecture and assembly language. Exposure to PC software components such as System BIOS, UEFI, ACPI, Drivers, and Applications. Understanding of Embedded OS concepts, including Kernel architecture, OS services, memory management, multi-core processing, multi-threading, and crash debugging. Knowledge of OS/system performance profiling and optimization techniques. Strong written and verbal communication skills, along with a high level of motivation and eagerness to learn. Qualification : Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field.

Senior Custom Standard Cell Design Engineer Company Arm Location India Job Overview The Solutions Engineering Physical IP team at Arm is home to some of the industry s top experts in deep submicron circuit design. This role offers an exciting opportunity to work with the custom standard cell design engineering team, contributing to cutting-edge technologies. Your work will have a long-lasting impact, as these designs will power Arm s Solutions Engineering products across infrastructure, client, automotive, and IoT market segments. Responsibilities Develop Arm custom standard cells in leading-edge sub-3nm process technology nodes. Collaborate closely with physical design engineers to co-optimize circuit and layout for improved Performance, Power, and Area (PPA) in Arm cores integrated into world-class SoCs. Work with mask design teams to provide optimally tuned layouts. Characterize and model all standard library views. Validate standard cells using comprehensive QA flows across various EDA tools. Required Skills and Experience Bachelor s degree in Electrical Engineering with 8+ years of relevant circuit design experience, or Master s degree in Electrical Engineering with 6+ years of relevant circuit design experience. Proven experience identifying, designing, and verifying cells to optimize core and SoC level PPA. Deep understanding of MOSFET electrical characteristics, transistor-level device physics, and PPA trade-offs, especially at 3nm and below technology nodes. Expertise in designing static circuits, including state-retaining elements such as latches and flip-flops. Hands-on experience with standard cell characterization, modeling, and QA processes. Experience with standard cell characterization tools and SPICE circuit simulators. Proficiency in scripting languages such as Perl or Python. Strong interpersonal skills, with a willingness to mentor and support team members. Demonstrated problem-solving ability, persistence, and creativity in tackling difficult technical challenges. Positive team-oriented attitude, showing respect for all team members. Motivation to continuously develop new skills and take on various responsibilities. Ability to analyze complex data sets and present conclusions effectively. Nice-to-Have Skills and Experience Experience leading engineering teams, including project management and risk communication. Exposure to physical design implementation flows and sign-off processes. What Arm Offers Arm is committed to global talent acquisition and offers an attractive relocation package. With offices worldwide, Arm is a diverse organization of dedicated, creative, and hardworking engineers. By fostering a dynamic, inclusive, meritocratic, and open workplace, Arm empowers every team member to grow, succeed, and make a meaningful contribution to the company's global success. #LI-KR2 Qualification : Bachelors degree in Electrical Engineering with 8+ years of relevant circuit design experience, or Masters degree in Electrical Engineering with 6+ years of relevant circuit design experience.

Job Title: Junior 5G RAN Developer Location: Bengaluru, India Experience: 1 to 4 years Education: B.E./B.Tech./M.E./M.Tech. in Electronics & Communication (EC), Electrical Engineering (EE), Computer Science (CS), or equivalent. About Tietoevry At Tietoevry, we are committed to driving innovation in Wireless Telecommunications and shaping the future of connectivity. As part of our global R&D initiatives, we collaborate with industry leaders to develop state-of-the-art solutions for 5G networks. We foster an inclusive and collaborative environment, offering opportunities for growth, learning, and cutting-edge development in next-generation technologies. Role Overview As a Junior 5G RAN Developer, you will play a key role in the design, development, and testing of software components across multiple layers of the 5G NR protocol stack. You will work on gNodeB development, collaborating with global teams in an agile environment, delivering high-performance solutions for future wireless networks. Key Responsibilities Contribute to the development and verification of features within the 5G NR Radio Access Network (RAN), focusing on gNodeB. Develop Low-Level Design (LLD) and implement new features for 5G RAN software, ensuring compliance with 3GPP standards. Collaborate with cross-functional teams, including system integrators, to ensure smooth integration across different RAN components. Analyze and resolve complex issues, including log file analysis and debugging in live environments. Continuously work towards improving system performance and delivering high-quality solutions. Document development processes, test cases, and outcomes comprehensively for future reference. Mandatory Skills & Experience Hands-on experience in LTE/5G NR Layer-1, Layer-2, and Layer-3 protocol software development. Expertise in 3GPP specifications, particularly related to Layer-1, Layer-2, and Layer-3 protocols. Strong understanding of MAC Scheduler and Layer1-Layer2 and Layer2-Layer3 interfaces. Solid understanding of networking protocols such as TCP/IP, UDP, SCTP, etc. Proficiency in C/C++ programming, with experience in software debugging and troubleshooting complex RAN-related issues. Familiarity with Agile methodologies and hands-on experience with Jira and similar project management tools. Experience working with Git, Gerrit, or equivalent version control tools. Prior experience with cloud technologies (e.g., microservices, containers) is an added advantage. Strong communication skills, with the ability to work effectively in a global, multicultural environment. Work on pioneering 5G technology projects in a dynamic, collaborative environment. A global culture built on Nordic values transparency, low hierarchy, respect, and trust. Opportunities for ongoing learning and professional development in cutting-edge technologies. A supportive environment where innovation and work-life balance are actively encouraged. Inclusive workplace where diversity, equity, and inclusion are valued and celebrated. Diversity & Inclusion Commitment At Tietoevry, we believe that diversity drives innovation. We welcome applications from candidates of all backgrounds, genders (m/f/d), and walks of life, fostering an inclusive and inspiring work environment where everyone feels valued and empowered to contribute. Qualification : B.E./B.Tech./M.E./M.Tech. in Electronics & Communication (EC), Electrical Engineering (EE), Computer Science (CS), or equivalent.

Job Title: Senior 5G RAN Developer Location: Bengaluru, India Experience: 4 to 8 years Education: B.E./B.Tech./M.E./M.Tech. in Electronics & Communication (EC), Electrical Engineering (EE), Computer Science (CS), or an equivalent discipline About Tietoevry At Tietoevry, we are at the forefront of 5G innovation, collaborating with global telecom leaders to design and deliver next-generation wireless solutions. Our inclusive, innovation-driven culture offers the perfect platform to work on cutting-edge technologies and contribute to shaping the future of connectivity. Role Overview As a Senior 5G RAN Developer, you will play a critical role in designing, developing, and maintaining 5G NR protocol software components. You will lead the systemization, development, and verification processes for various RAN subsystems, contributing to the development and optimization of gNodeB solutions. This role requires deep technical expertise in 5G RAN Layer 1, 2, and 3, combined with strong architectural insight and a proactive, problem-solving mindset. You will collaborate closely with clients and global teams, provide technical guidance to peers, and help drive innovation in our 5G product portfolio. Key Responsibilities Contribute to product development, maintenance, and delivery, including requirement analysis, high-level design (HLD), low-level design (LLD), coding, and verification of gNodeB. Analyze and prioritize 3GPP features for development across different subsystems. Lead system integration and testing activities in collaboration with client and internal teams. Provide technical leadership by guiding teams on complex design and architectural decisions. Drive continuous performance improvement and ensure quality deliverables. Identify and implement architectural enhancements to optimize product performance and scalability. Document development processes, system designs, and testing outcomes thoroughly. Mandatory Skills & Experience Proven hands-on experience in developing LTE/5G NR MAC Scheduler and Layer-2 protocols. Deep knowledge of 3GPP specifications, particularly across Layer 1, Layer 2, and Layer 3. Strong understanding of Layer1-Layer2 and Layer2-Layer3 interfaces. Solid understanding of networking protocols such as TCP/IP, UDP, SCTP, etc. Experience debugging complex gNodeB issues, including log file analysis and troubleshooting in live environments. Proficiency in C/C++ programming, with experience implementing complex algorithms. Hands-on experience with any of the following features: MAC, RLC, PDCP, Scheduler, Power Control, SPS, TTI Bundling, Link Adaptation, GTP-C, GTP-U In-depth understanding of 3GPP Radio Access Standards, ORAN split architecture, and radio protocol algorithms. Experience in feasibility studies and simulations related to Layer 1/PHY features and packet scheduler algorithms. Experience in software development and systemization for 5G Layer 1/Layer 2/Layer 3 protocols. Strong grasp of Linux OS and optimization techniques using DPDK. Hands-on expertise with version control tools like Git and Gerrit, and project management tools like Jira. Experience working in Agile environments. Preferred Skills Experience with cloud technologies, such as microservices and containers. Exposure to ORAN/Open RAN ecosystems is a plus. Strong analytical mindset with a self-driven and proactive approach. Soft Skills Excellent communication skills, with the ability to work in a dynamic, multicultural environment. Strong collaboration skills to work closely with cross-functional teams across geographies. Ability to mentor and guide junior developers, fostering knowledge sharing within the team. Opportunity to work on cutting-edge 5G technology projects in collaboration with global telecom leaders. A Nordic-inspired culture based on trust, transparency, respect, and low hierarchy. Professional growth through continuous learning, training programs, and exposure to emerging technologies. An inclusive workplace that supports work-life balance. Opportunities for global collaboration, contributing to innovative solutions that shape the future of mobile connectivity. Diversity & Inclusion Commitment At Tietoevry, we believe that diversity fuels innovation. We actively encourage applications from all genders (m/f/d) and candidates from diverse backgrounds. We are committed to fostering an open, inclusive, and inspiring workplace where every individual can thrive. Qualification : B.E./B.Tech./M.E./M.Tech. in Electronics & Communication (EC), Electrical Engineering (EE), Computer Science (CS), or an equivalent discipline

Power the Future with Us! Location: Bengaluru, India SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with 5000+ employees, operations in 34 countries, and millions of installations worldwide. Our innovative product portfolio includes solar inverters, battery storage, EV charging, backup systems, and complete home energy management solutions. We are looking for a Workforce Management (WFM) Analyst to help optimize our call center operations and enhance customer experience. If you have strong analytical skills, thrive in a fast-paced environment, and enjoy working with real-time data and scheduling, this role is for you! What You ll Be Doing Monitor daily call volume and key performance metrics. Analyze real-time adherence data to identify trends and training opportunities. Maintain user profiles within WFM software. Create and adjust schedules based on forecasts, ensuring operational efficiency. Collaborate with leadership to schedule training and meetings while minimizing support impact. Provide actionable data to internal teams and offer insights for process improvements. Deliver feedback to call center team leaders and managers. Prepare & analyze reports on key performance indicators (KPIs). Adapt to changing priorities and perform additional duties as required. 1-2 years of experience in a workforce management role. Expertise in Erlang-C calculations for staffing and scheduling. Strong analytical and problem-solving skills. Excellent communication skills (verbal, written, and interpersonal). Proactive & self-motivated with exceptional time management abilities. Ability to multitask in a fast-paced, dynamic environment. Proficiency in Microsoft Office (intermediate Word, advanced Excel). Adaptability to change with the ability to set and adjust priorities as needed. Be part of a global leader in clean energy innovation. Opportunities for career growth and skill development. Regular training & upskilling programs. Work in a diverse and inclusive environment. At SolarEdge, we believe our people are our greatest asset. Join us and be a part of a future powered by clean, renewable energy! Apply today and take the next step in your career!

Key Responsibilities: QMS Documentation & Activities: Expertise in preparing and managing QMS (Quality Management System) documentation related to facility and engineering activities, including writing SOPs for lab instruments, equipment, and utilities, as well as preparing qualification documents (DQ, IQ, OQ, PQ), deviation handling, change control, risk assessment, CAPA, and commissioning documents. Cross-functional Collaboration: Work closely with both internal teams and external stakeholders to ensure the smooth implementation and execution of engineering maintenance activities. This includes document preparation, process review, implementation, and follow-ups with various functional teams and vendors. Facility Modification & Commissioning: Manage facility modification projects, including overseeing commissioning and qualifications documentation to ensure that changes are aligned with regulatory and operational standards. Lab Equipment Operations & Maintenance: Oversee the operation and maintenance of lab equipment, including CO2 incubators, deep freezers, autoclaves, biosafety cabinets, LAF, stability chambers, cooling incubators, lab centrifuges, water baths, hot air ovens, incubator shakers, water purification systems, bioreactors, cold rooms, and liquid nitrogen systems. Analytical Instrument Operations & Maintenance: Manage the operation and maintenance of analytical instruments such as flow cytometers, spectrophotometers, multimode microplate readers, chemical image systems, gel image systems, osmometers, pH & conductivity meters, weighing balances, and western blot instruments. Utility Equipment Maintenance: Manage the operation and maintenance of HVAC systems (including air handling units, chillers, cooling towers, and BMS monitoring systems), utility equipment such as transformers, DG sets, air compressors, nitrogen generators, and LT panels. Preventive Maintenance Planning: Prepare and review schedules for periodic maintenance of lab instruments, utility equipment, and facility infrastructure. Ensure that all maintenance activities are conducted timely and in accordance with operational needs. Corrective and Preventive Actions: Coordinate and oversee corrective and preventive actions related to observations during internal and external audits, ensuring continuous compliance with quality standards. Vendor and OEM Coordination: Serve as the primary point of contact for external vendors and OEM service providers for periodic preventive maintenance (PM), calibration activities, and addressing breakdown issues. Project & Facility Modification Support: Coordinate and support the execution, verification, and successful completion of new projects or facility modification activities. Safety and Sustainability: Ensure compliance with safety practices and procedures, sustainability programs, and hygiene maintenance standards across the facility. Key Skills: QMS Documentation: In-depth experience in writing and managing SOPs and qualification documents (DQ, IQ, OQ, PQ) for lab instruments and utility systems. Proficient in handling deviations, change controls, risk assessments, CAPA, and commissioning documentation. Lab Equipment Expertise: Strong knowledge in the operation and maintenance of various lab equipment, including incubators, freezers, autoclaves, biosafety cabinets, stability chambers, centrifuges, and water purification systems. Analytical Instruments Management: Expertise in handling and maintaining analytical instruments like flow cytometers, spectrophotometers, microplate readers, and various other lab-based instruments used for experiments and analysis. Utility Systems & HVAC Management: Strong knowledge of utility equipment management, including HVAC systems, transformers, DG sets, air compressors, and nitrogen generators. Preventive & Corrective Maintenance: Ability to plan, schedule, and execute preventive and corrective maintenance tasks for lab instruments and utility systems, ensuring minimal downtime. Vendor Management: Expertise in coordinating with external vendors and OEMs for service contracts, maintenance, calibration, and addressing equipment failures or breakdowns. Project Coordination: Ability to manage and execute facility modification projects, ensuring timely delivery and alignment with operational needs. Safety & Compliance: Sound knowledge of safety practices, hygiene, sustainability programs, and regulatory compliance within facility and equipment operations. Competencies: Attention to Detail: High level of attention to detail in handling documentation, operational processes, and safety practices. Problem Solving: Strong analytical skills to troubleshoot and resolve issues in equipment, systems, and processes. Interpersonal & Communication Skills: Excellent communication and interpersonal skills to effectively collaborate with internal teams, external vendors, and service providers. Project Management: Ability to manage projects efficiently, ensuring all modifications, installations, and maintenance activities are completed on time and within scope. Team Collaboration: Team-oriented mindset with a collaborative approach to work alongside internal departments and external contractors/service providers. Adaptability: Ability to adapt to changing priorities, work in dynamic environments, and manage multiple tasks simultaneously. Qualification : Diploma/BE in electrical and electronics, with QMS related certifications with 10+Years of experience.

Key Responsibilities: Cell Therapy Product Development: Lead the development of new cell therapy products, overseeing the validation process to ensure successful transition to the next stage of product development. Cell Culture Techniques: Apply extensive experience in different types of cell culture techniques, ensuring the optimal growth and maintenance of cells required for therapy products. Large-Scale Bioreactor Operations: Oversee the operation of large-scale bioreactors for biologicals, catering to both commercial and clinical requirements. Ensure that all aseptic operations are performed to the highest standards. Gene Transfer Methods: Utilize and manage both viral and non-viral methods of gene transfer, incorporating these techniques into cell therapy protocols. Equipment and Facility Maintenance: Maintain equipment and facilities in compliance with industry standards, ensuring the implementation of effective calibration, preventive maintenance, and validation programs. Documentation & Reporting: Prepare and review cGMP-compliant documentation, including SOPs, batch records, checklists, protocols, and reports. Ensure that all documentation is accurate and up to date for regulatory purposes. Team Leadership & Collaboration: Lead a team, providing critical technical and scientific recommendations, troubleshooting, and fostering innovation. Manage the day-to-day activities of team members while encouraging excellence in all aspects of work. Cross-Functional Collaboration: Work closely with cross-functional teams to advance the company s cell therapy pipeline, collaborating effectively in a matrixed team environment. Production Planning: Organize workflow by assigning responsibilities and preparing work schedules to ensure that production targets are met efficiently. Adherence to Project Timelines: Exhibit strict adherence to project timelines, ensuring that quality, safety, integrity, and accuracy are maintained throughout the development and production process. Sterile Practices & Compliance: Understand and enforce systems and processes related to sterile practices, safety protocols, work ethics, and environmental health standards. Key Skills: Cell Therapy Development: In-depth experience in the development of cell therapy products, with the ability to manage the entire development lifecycle from early-stage research through to product validation. Cell Culture Expertise: Expertise in cell culture techniques, both in small and large-scale systems, ensuring cell integrity and performance for clinical and commercial applications. Bioreactor & Aseptic Operations: Proficiency in large-scale bioreactor operations and aseptic techniques, ensuring contamination-free environments for cell and tissue production. Gene Transfer Methods: Hands-on experience in viral and non-viral gene transfer methods, including plasmid DNA transfections and viral vector-based techniques, critical for gene therapy applications. cGMP Documentation: Familiarity with preparing and reviewing cGMP documents, such as SOPs, protocols, and batch records, ensuring compliance with regulatory requirements. Team Management: Leadership skills to manage, guide, and motivate a team, ensuring high levels of collaboration, productivity, and excellence. Problem-Solving & Troubleshooting: Excellent troubleshooting skills, with the ability to innovate and provide technical solutions in the face of operational challenges. Cross-Functional Collaboration: Ability to collaborate across various teams and functions, working towards shared goals and the successful advancement of the cell therapy pipeline. Project & Time Management: Ability to manage multiple projects simultaneously, ensuring that work is completed on time while maintaining high quality and safety standards. Competencies: Leadership & Team Development: Strong leadership skills, with the ability to direct and motivate a team, fostering an environment of growth, innovation, and high performance. Communication Skills: Excellent verbal, written, and presentation skills, with experience in writing grants and research articles. Ability to effectively communicate with internal teams, external collaborators, and stakeholders. Attention to Detail: High attention to detail, ensuring accuracy and precision in all aspects of product development, documentation, and operational procedures. Problem-Solving & Innovation: Ability to troubleshoot and solve complex scientific problems, utilizing innovative approaches to overcome technical and operational challenges. Adaptability & Efficiency: Demonstrated ability to adapt to changing priorities and work in fast-paced, high-pressure environments while maintaining efficiency and meeting production targets. Quality & Safety Focus: Strong focus on maintaining high standards of safety, quality, and compliance throughout all phases of cell therapy development and production. Qualification : M.Sc. / MTech in Life Sciences with 12-18 years of experience in GMP Productioninvolving intense Cell Culture

Key Responsibilities: Primary Cells & Cell Lines: Work with primary cells and cell lines in the context of immunology and immuno-oncology, with experience in developing and validating cell and gene therapy products. Cell-Based Assay Development: Lead the development and execution of cell-based assays, including immunological and immuno-oncological assays, for assessing the efficacy and safety of therapeutic products. Molecular Biology Techniques: Apply molecular biology techniques such as PCR, qPCR, cloning, and real-time PCR to analyze cellular responses and validate product candidates. Flow Cytometry & Sorting: Utilize flow cytometry and sorting techniques for detailed cell characterization, analysis of immune responses, and product quality control. Cross-Functional Collaboration: Collaborate closely with internal teams across manufacturing, quality assurance, clinical development, and supply chain management to advance the cell therapy pipeline. External Collaboration: Engage and coordinate with external collaborators, including contract research organizations (CROs) and vendors, to ensure smooth development and execution of the cell therapy product lifecycle. Project Management: Exhibit strict adherence to project timelines, ensuring that all work is completed on time while maintaining the highest standards of accuracy, integrity, safety, and quality. SOP & Documentation: Prepare and review Standard Operating Procedures (SOPs), protocols, regulatory documents, and reports in alignment with program requirements and compliance guidelines. Sterile Practices & Compliance: Adhere to systems and processes related to sterile practices, safety protocols, work ethics, and environmental health and safety standards. Key Skills: Cell-Based Assays: Expertise in the development and execution of cell-based assays, especially in immunology and immuno-oncology contexts. Ability to assess immune responses and therapeutic efficacy. Immuno-Oncology Knowledge: Deep understanding of immuno-oncology, including cellular and molecular mechanisms of cancer immunity, and how to translate this knowledge into therapeutic strategies. Molecular Biology Techniques: Proficiency in molecular techniques like PCR, qPCR, cloning, and real-time PCR for gene expression analysis, assay development, and validation. Flow Cytometry & Sorting: Expertise in flow cytometry, sorting, and analysis of cellular subsets, with an understanding of how these techniques can be applied to immuno-oncology. Stable Cell Line Generation: Experience in generating and maintaining stable cell lines for therapeutic and assay development purposes. Cross-Functional Team Collaboration: Proven ability to effectively work and communicate within a highly matrixed team environment, working across various functional areas to achieve product development goals. Vendor Management: Strong experience in managing external vendors, including CROs and service providers, ensuring timely and quality execution of outsourced activities. Competencies: Immunological and Immuno-Oncological Expertise: In-depth knowledge of immunology and immuno-oncology, with practical application to cell therapy development. Molecular Biology: Expertise in PCR, qPCR, cloning, and other molecular techniques used for gene analysis and validation of cell therapy products. Effective Communication: Strong verbal and written communication skills, with the ability to present complex data clearly and interact effectively with both internal and external stakeholders. Collaboration & Teamwork: Excellent interpersonal skills, able to collaborate effectively within teams and across functions to drive the progress of the cell therapy pipeline. Project Management: Ability to adhere to timelines and manage multiple projects effectively, ensuring that deadlines are met while maintaining quality and compliance. Vendor & Stakeholder Management: Competency in managing relationships with external partners, ensuring that project goals and deliverables are met to the required standard. Qualification : M.Sc. / MTech in Biotechnology with 3-7 years of experience in GMP Production

Job Description The Client Development Group (CDG) is looking for Physicial Design Engineers with following Responsibilities - Creates bottoms up elements of chip design including but not limited to Device cell and block level layouts, Block level floor plans, abstract view generation, RC extraction and schematic layout verification. Debug using phases of physical design development including parasitic extraction ,clock generation, custom polygon editing, auto place and route algorithms, floor planning, full chip assembly, RV DFM Density and verification. Troubleshoots design issues and applies proactive intervention. May schedule staffing execution and verification of complex chips development and execution of project methodologies and/or flow developments. Qualifications You should possess a BE or BTech or equivalent technical degree in Electronics Electrical engineering with knowledge in Layout Designing. Experience, Skills, Additional qualifications include Proficiency in multiple levels of layout design which includes data path register files and standard cell designs. Proficiency in floor planning activities which include FUBunit level assembly routing and integration of custom blocks into the FC floorplan. Ability to comprehend issues of RC delay electromigration, selfheating and cross capacitance. Ability to recognize failure prone layout structures and proactively contact engineers for guidance and produce electrically robust layout. Inside this Business Group The Client Computing Group (CCG) is responsible for driving business strategy and product development for Intel's PC products and platforms, spanning form factors such as notebooks, desktops, 2 in 1s, all in ones. Working with our partners across the industry, we intend to deliver purposeful computing experiences that unlock people's potential - allowing each person use our products to focus, create and connect in ways that matter most to them. As the largest business unit at Intel, CCG is investing more heavily in the PC, ramping its capabilities even more aggressively, and designing the PC experience even more deliberately, including delivering a predictable cadence of leadership products. As a result, we are able to fuel innovation across Intel, providing an important source of IP and scale, as well as help the company deliver on its purpose of enriching the lives of every person on earth. Other Locations IN, Hyderabad Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Benefits We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.It has come to our notice that some people have received fake job interview letters ostensibly issued by Intel, inviting them to attend interviews in Intel s offices for various positions and further requiring them to deposit money to be eligible for the interviews. We wish to bring to your notice that these letters are not issued by Intel or any of its authorized representatives. Hiring at Intel is based purely on merit and Intel does not ask or require candidates to deposit any money. We would urge people interested in working for Intel Qualification : You should possess a BE or BTech or equivalent technical degree in Electronics Electrical engineering with knowledge in Layout Designing.

Job Description Develops the logic design, register transfer level (RTL) coding, and simulation for an IP required to generate cell libraries, functional units, IP blocks, and subsystems for integration in full chip designs Participates in the definition of architecture and microarchitecture features of the block being designed Applies various strategies, tools, and methods to write RTL and optimize logic to qualify the design to meet power, performance, area, and timing goals as well as design integrity for physical implementation Reviews the verification plan and implementation to ensure design features are verified correctly and resolves and implements corrective measures for failing RTL tests to ensure correctness of features Supports SoC customers to ensure high quality integration and verification of the IP block Drives quality assurance compliance for smooth IP SoC handoff Qualifications Master of Science (or a Master of Technology) degree in Electrical Engineering with more than six years of relevant industry experience or a Bachelor of Science (Bachelor of Technology) degree in Electrical Engineering with more than eight years of relevant industry experience Expertise in microarchitecture, design, development, and integration of design blocks (IP) for system-on-chip (SoC) components Knowledge of Power management is preferred. Experience with formal apps would be good. Expertise in Verilog and System Verilog-based logic design. Expertise in Verilog and System Verilog-based logic design Experience in synthesis flow and timing closure, CDC, FEV. Knowledge of Python, Perl is a must Knowledge of considerations for performance, power, and cost optimization is desirable. Knowledge of formal property verification using Jasper is preferred Demonstrate excellent Self-motivation, communication, strong problem solving, and teamwork skills Set aggressive goals and meet/beat the commitments Flexible enough to work in a dynamic environment and multitask seamlessly. Ability to work independently and in a team Knowledge in IPs like I2C, I3C, SPI, UART, etc. is preferred. Experience in the field of Dfx (ATPG coverage, SCAN insertion, VISA insertion, etc.) will be an added advantage Inside this Business Group The Client Computing Group (CCG) is responsible for driving business strategy and product development for Intel's PC products and platforms, spanning form factors such as notebooks, desktops, 2 in 1s, all in ones. Working with our partners across the industry, we intend to deliver purposeful computing experiences that unlock people's potential - allowing each person use our products to focus, create and connect in ways that matter most to them. As the largest business unit at Intel, CCG is investing more heavily in the PC, ramping its capabilities even more aggressively, and designing the PC experience even more deliberately, including delivering a predictable cadence of leadership products. As a result, we are able to fuel innovation across Intel, providing an important source of IP and scale, as well as help the company deliver on its purpose of enriching the lives of every person on earth. Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Qualification : Master of Science (or a Master of Technology) degree in Electrical Engineering with more than six years of relevant industry experience or a Bachelor of Science (Bachelor of Technology) degree in Electrical Engineering with more than eight years of relevant industry experience

Job Description: As the Technical Support Manager for Lenovo, you will lead a high-performing team dedicated to providing exceptional technical support for gaming laptops and other Lenovo products. You will be responsible for ensuring that service levels, including AHT, abandonment rates, and first call resolution, are met and exceeded. Your role involves developing improvement plans to enhance customer experience, managing key performance metrics, and working closely with other service teams to resolve critical escalations. You will also be instrumental in designing, implementing, and enhancing processes that support the technical support function, focusing on team development and driving operational efficiency. 1.1.1. Responsibilities: 1. Team Leadership & Performance Management: Lead a team to meet and exceed service levels such as AHT, SLA%, Abandonment Rate, and Average Speed to Answer. Develop and implement plans to achieve high-quality metrics like First Call Resolution, Repeat Dispatch Rates, and Turnaround Time. Focus on the individual development of team members, enhancing both their technical and professional skills. 2. Customer Experience Focus: Ensure a high level of customer satisfaction by managing and resolving escalations and ensuring first-call resolutions. Collaborate with other service towers and directly with customers to address critical issues and enhance the support experience. 3. Operational Optimization: Plan capacity, hiring, and training requirements in coordination with business operations to optimize workforce effectiveness. Develop and implement processes, systems, and best practices to support the technical support function, ensuring operational efficiency. 4. Performance Metrics & Continuous Improvement: Create and track metrics to measure the effectiveness of technical support and drive improvements. Design and implement performance tracking systems for technical support teams, ensuring measurable outcomes. 5. Technical Troubleshooting Expertise: Demonstrate deep knowledge of gaming laptops and technical troubleshooting processes. Ensure the team is equipped to handle complex technical issues and provide solutions for gaming and notebook technologies. 1.1.2. Key Functional/Technical Competencies: Technical Expertise: Knowledge of gaming laptops, notebook technologies, and troubleshooting techniques. Analytical Skills: Proven track record of using data to manage and improve technical support performance. Operations Management: Experience in managing large-scale operations in enterprise or service provider environments. CRM & Incident Management: Familiarity with tools like MSD(CRM), Oracle RightNow, and incident tracking systems. Leadership & Coaching: Ability to develop teams, drive improvements, and enhance both technical and customer-facing skills. Multi-tasking & Detail-oriented: Capable of managing multiple projects simultaneously and with attention to detail. 1.1.3. Key Behavioral Competencies: Customer-Centric: Demonstrated focus on delivering superior customer service and problem resolution. Integrity & Work Ethic: Highest level of integrity and a strong work ethic, committed to delivering high-quality results. Problem Solving: Sharp analytical skills and the ability to devise effective solutions in complex scenarios. Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing conditions. Initiative & Ownership: Self-driven with a focus on achieving results without constant supervision. Teamwork: Strong collaborator who acts as an owner and is focused on delivering results with high standards. 1.1.4. Education/Qualification: Graduation (preferably in a relevant field such as IT or Engineering) 1.1.5. Work Experience: 7-10 years of experience in the IT service industry, with at least 6 years in technical support management, including people management. Proven experience in managing remote support teams and overseeing both voice and non-voice processes. Strong background in developing and managing technical support operations with a focus on gaming and notebook devices. 1.1.6. Why Work at Lenovo: Lenovo is committed to providing an inclusive, innovative, and growth-driven environment. As a leader in the global technology market, we offer opportunities to work on cutting-edge products and solutions. Join our team to make a meaningful impact on customer experience, lead high-performing teams, and drive technical excellence within a fast-paced, dynamic environment. Qualification : Any Graduate

Company Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. Job Description Implementation and supervision of agreed research methodology for crop estimation analytical Contribution to the development of the research methodology and strategy. Continuous review of the methodology being applied in view of observations made during crop tours. Conduct crop tours across different regions of India. The Job involves extensive travel across India. Estimate cotton area by collecting data from a) official sources regularly b) Confirmation of area estimates through visual estimation of area changes c) Farmer interviews d) Gathering of information from third parties like research institutes, Seed industry, Agri departments etc. Highlight the risks to the crop estimate by working out various scenarios. Assessment of the impact of various scenarios on yields and associated probabilities such as weather, pests, diseases and changing costs or supply of inputs or labor etc. Close monitoring of weather developments and long-term forecasts to update production estimates. Analyze trends, evaluate behaviors etc. and make appropriate conclusions. Conducting detailed cost of production & Gross margins studies. Regularly monitor the crop development using Agronomical and statistical tools. Ability to think analytically, detect errors, determine causes, and make corrections. Work as part of a team and ensure the team meets its objectives. Communication of the findings in the form of well-argued crop tour report Additional Information Additional Information for the job Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Business Application Engineer (NetSuite Developer) Location: Bangalore About Tekion Tekion is disrupting the automotive industry with the first cloud-native platform connecting OEMs, dealerships, technology partners, and consumers. Through ARC, AEC, and APC, Tekion delivers seamless, AI-driven digital experiences across the automotive ecosystem. The company employs ~3,000 people across North America, Asia, and Europe and focuses on innovation, efficiency, and a collaborative culture. Role Overview Tekion is seeking a skilled Business Application Engineer / NetSuite Developer to support and optimize enterprise systems, including NetSuite (ERP), Zip (procurement orchestration), and Concur (expense management). You will troubleshoot issues, maintain integrations, and enhance system performance to ensure seamless workflows across Finance, Procurement, and IT teams. Key Responsibilities Provide Tier 1 3 support for NetSuite, Zip, and Concur users across departments. Troubleshoot system issues, perform root cause analysis, and implement solutions. Maintain and enhance integrations between NetSuite, Zip, and Concur using APIs or middleware. Create and manage saved searches, reports, dashboards, and workflows in NetSuite. Support procurement workflows and vendor onboarding in Zip. Administer Concur configurations, including expense policies, user roles, and audit rules. Collaborate with Finance, Procurement, and IT teams to gather requirements and implement system improvements. Document system configurations, processes, and support procedures. Coordinate with vendors and third-party consultants as needed. Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. 3+ years of experience supporting NetSuite ERP. Experience with Zip procurement platform and SAP Concur. Familiarity with SuiteScript, SuiteFlow, and SuiteTalk for NetSuite customization. Strong understanding of financial processes: procure-to-pay, expense reporting, and general ledger. Excellent problem-solving, communication, and multitasking skills. Ability to manage multiple priorities in a fast-paced, high-growth environment. Preferred Qualifications NetSuite Certifications: SuiteFoundation, SuiteCloud Developer, or Administrator. Experience with NetSuite ARM (Advanced Revenue Management) and SuiteBilling. Knowledge of NetSuite OneWorld (multi-entity, multi-currency, global tax setup). Experience with middleware tools: Dell Boomi, Celigo, or MuleSoft. Familiarity with SOX compliance and audit controls. Experience in SaaS or high-growth environments. Qualification : Bachelors degree in Information Systems, Computer Science, or related field