Center Manager Jobs in Bengaluru

Senior Manager, Security Operations Center (SOC) Location: Bangalore Type: Full-Time Experience Required: 8+ Years (3+ in Leadership) Role Overview: Strategic Cyber Defense We are seeking a Senior Manager to lead and modernize our SOC operations across enterprise and product environments. You will oversee a high-performance team dedicated to threat detection, advanced detection engineering, and incident response. This role is a strategic blend of technical mastery leveraging AI and SOAR and people leadership, focused on building a resilient, automation-first security culture. Core SOC Service Offerings & Expertise Advanced Defense & Detection: Detection Engineering: Implement Detection-as-Code practices and prioritize backlogs based on the evolving threat landscape. Threat Intelligence & Hunting: Deliver actionable intel and execute structured threat hunting hypotheses to proactively identify stealthy adversaries. Deception & Validation: Manage deception strategies (honeypots/tokens) and use attack emulation tools to validate detection logic effectiveness. Forensics: Lead digital forensic investigations, evidence acquisition, and post-incident analysis. Automation & Technology Stack: Azure Ecosystem: Advanced proficiency with Microsoft Sentinel, Defender XDR, and Defender for Cloud using KQL. Cloud Operations: Strong knowledge of security operations across Azure, AWS, and preferably GCP. SOAR & AI: Champion the integration of Security Orchestration, Automation, and Response (SOAR) and AI to drive SOC efficiency. Key Responsibilities Leadership & Strategy: Team Development: Coach and mentor the SOC team, conducting regular 1-on-1s and fostering a growth-oriented culture to prevent burnout. Roadmap Execution: Help define a comprehensive SOC strategy and maturity framework aligned with organizational risk management. Stakeholder Liaison: Act as a trusted advisor to Product, IT, and Development leaders to integrate security into cross-functional workflows. Metrics & Operational Excellence: Data-Driven Reporting: Develop dashboards (e.g., Power BI) to track KPIs, KRIs, and detection coverage. Incident Lifecycle: Lead the lifecycle of escalated incidents, conduct root cause analysis, and execute tabletop exercises. 24/7 MDR Strategy: Define operational procedures for Managed Detection and Response (MDR) and sustainable on-call rotations. Qualifications for Success Proven Leadership: 8+ years in InfoSec with specific experience leading SOC or MDR functions. Azure Mastery: Deep technical expertise in the Microsoft security stack. Framework Knowledge: Familiarity with MITRE ATT&CK, Purple Teaming, and cloud-native detection. Soft Skills: Exceptional ability to simplify complex technical content for executive-level communication.

Technical Project Manager - AI Delivery Location: Bengaluru Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform and business-focused virtual telecom operator for emerging markets. Founded in 2011, Exotel powers over 50 million daily engagements across voice, video, and messaging channels. Our cloud-based solutions are trusted by over 6,000 companies in more than 60 countries including major players like Ola, Swiggy, Flipkart, GoJek, Byju s, HDFC Bank, Zomato, and Urban Company. We are a Series D company valued at $100 million, with $60 million in ARR, and we provide communication APIs, a modern omnichannel contact center, and a conversational AI platform hosted on the cloud. About the Role Exotel is looking for a Technical Project Manager - AI Delivery to oversee the end-to-end delivery of complex AI-driven projects. You ll be responsible for managing the complete project lifecycle from initiation to closure ensuring that all deliverables meet quality standards, customer requirements, and timelines. As the primary customer interface, you will manage expectations, resolve issues proactively, and ensure successful AI-first implementations for enterprise customers. In this role, you will also contribute technical insights, provide support to your team, and help drive continuous improvement while maintaining a customer-centric focus. Responsibilities Project Planning & Execution: Develop detailed project plans, including scope, objectives, timelines, budgets, and resource allocation. Track progress, ensure deliverables meet quality standards, and ensure timely delivery. Customer Interface: Act as the primary point of contact for customers on assigned projects. Conduct regular status meetings, manage customer expectations, and ensure that their needs are consistently met. Scope & Requirement Management: Work closely with customers to define and document project requirements, manage scope changes, and ensure alignment with product capabilities. Risk Management: Identify potential project risks, develop mitigation strategies, and ensure timely issue resolution. Escalate risks to the Lead Project Manager when necessary. Cross-Functional Coordination: Coordinate daily activities with delivery and engineering teams, ensuring that technical tasks align with project timelines. Facilitate smooth handovers to support engineers post-delivery. Reporting & Stakeholder Communication: Prepare and present regular project status reports to the Lead Project Manager and other internal stakeholders. Methodology Adherence: Ensure all project activities adhere to AI delivery methodologies and best practices, optimizing workflows and processes. Mentorship: Provide mentorship to junior project team members, fostering a high-performing, value-driven organizational culture. Ownership: Take ownership of business satisfaction through the tested deployment of solutions and by consistently delivering on project objectives. Experience: 5+ years of project management experience, preferably in software or SaaS delivery, with a proven track record of managing complex projects from initiation to closure. Technical Knowledge: Strong understanding of integration methods for CRMs and APIs. Familiarity with cloud systems, architecture, networking, and deployment methodologies. AI/ML Knowledge: Familiarity with AI/ML, NLP, or conversational AI concepts is a plus. Requirements Gathering: Experience in gathering and translating customer requirements into actionable business use cases. Customer Management: Ability to run customer meetings, manage expectations, and handle change requests effectively. Technical Expertise: Strong understanding of Linux, networking, databases, message queues, and caching. GenAI Exposure: Hands-on experience with GenAI technologies, such as prompt engineering and Large Language Models (LLM) applications. Soft Skills: Excellent time management, communication, and interpersonal skills. Strong organizational and problem-solving abilities. Customer-Centric: Proactive, customer-focused mindset, ensuring timely issue resolution and high-quality delivery. General Skills Lead the implementation and testing of GenAI projects, ensuring alignment with customer requirements and business goals. Coordinate with pre-sales, product, and support teams to set expectations and deliver according to timelines. Ensure adherence to SLAs, proactively resolve delivery bottlenecks, and maintain a smooth delivery pipeline. Mentor junior engineers and uphold high-quality standards in all project deliverables. Innovation at Scale: Work on cutting-edge AI and communication technologies impacting millions of people daily. Growth & Impact: Be part of a rapidly growing company with ample opportunities for career development and personal growth. Collaborative Culture: Join a passionate, supportive, and high-performing team where collaboration and innovation are core values. Competitive Benefits: Enjoy comprehensive health insurance, mental wellness support, and a robust benefits package. If you are an experienced Project Manager with a strong technical background and a passion for AI-driven solutions, we d love to hear from you. Apply Now to join the Exotel team as a Technical Project Manager - AI Delivery and play a key role in transforming customer engagement across emerging markets.

Manager, Go-To-Market Technology Support Operations Location: Bengaluru Department: Business Technology Experience: 7+ Years (3+ Years in Team Management) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, on any device, from anywhere. Our Okta and Auth0 platforms offer secure access, authentication, and automation placing identity at the center of digital transformation and enterprise growth. At Okta, we celebrate diverse backgrounds and experiences. We aren t looking for a perfect fit we re looking for lifelong learners and collaborative builders who bring unique value to our mission. The Team You ll join the Go-To-Market Technology (GTM) group, a core part of Okta s Technology, Data & Intelligence (TDI) organization. Our vision: drive clarity, collaboration, and accountability across the business while enabling Okta s scale and growth. The Opportunity We re seeking a Manager to lead the Support Operations team within GTM Technology. This role is responsible for managing a team of Business Application Administrators who oversee and support Okta s GTM systems primarily Salesforce and integrated applications such as ServiceNow. You ll drive operational excellence, oversee capacity and team development, collaborate cross-functionally, and shape how we support and optimize business applications across global teams. This role requires strong technical know-how of the Salesforce ecosystem, a mindset for process improvement, and a passion for team leadership. Key Responsibilities Leadership & Talent Development Build, motivate, and lead a high-performing team of application administrators. Hire, mentor, and retain top talent through coaching and career planning. Provide direction and remove roadblocks to help your team succeed. Foster a culture of learning, ownership, and continuous improvement. Performance Management Define and track KPIs and team SLAs with a data-driven approach. Manage team resource allocation and adjust capacity as business needs shift. Identify skill gaps and build plans to address them through training and hiring. Cross-Functional Collaboration Partner with Technology, Data & Intelligence, Security, and Compliance teams to align on goals and incident handling. Refine escalation processes for a smooth support experience across teams. Enable seamless knowledge transfer and system supportability. Documentation & Automation Lead the Knowledge Centered Service (KCS) program to scale AI-driven incident resolution. Standardize and document team operational processes to ensure consistency. Security & Compliance Ensure all Salesforce and GTM-related systems adhere to compliance standards such as SOX. Collaborate with security teams on audits and mitigation of any vulnerabilities. Innovation Culture Encourage your team to explore new Salesforce, AI, and automation features. Promote participation in hackathons, Fix-It Days, and other internal innovation initiatives. Required Skills & Experience 7+ years of experience in IT or Business Systems, with 3+ years in people management. Strong expertise in the Salesforce ecosystem and enterprise SaaS tools like ServiceNow, Jira, Confluence, GitHub, etc. Experience in a global or multi-location work environment. Deep understanding of compliance (e.g., SOX) and security standards for enterprise applications. Proven track record of driving team innovation and embedding modern tools or practices. Excellent interpersonal and executive-level communication skills. Strong organizational, time management, and stakeholder alignment capabilities. Ability to remain resilient under pressure and maintain focus on team and business outcomes. High Impact: Drive global support operations for a critical business tech stack. Empowered Leadership: Build and lead a team in a dynamic, growing organization. Growth & Learning: Opportunities for continuous development in technology, leadership, and innovation. Collaborative Culture: Join a purpose-driven company with a human-centered, inclusive team culture. Join Us Become a part of a company that s transforming how identity is secured and scaled in the modern world. At Okta, you belong.

Technical Project Manager Department: CoR Support Location: Bangalore About Acqueon: Acqueon is a leader in conversational engagement software, empowering customer-centric brands to proactively connect with consumers across voice, messaging, and email. Leveraging AI-driven technology, data platforms, and predictive models, we help over 200 global enterprises maximize every customer interaction improving sales, enhancing service, boosting collections, and fostering customer loyalty. At Acqueon, we re driven by a bold vision: to create friction-free, delightful, and referral-worthy customer experiences. Role Overview: We re seeking an experienced and dynamic Technical Project Manager to lead the successful deployment of Acqueon s solutions across enterprise clients. You will manage the full project lifecycle from discovery to go-live collaborating closely with cross-functional teams and ensuring timely, high-quality delivery of our customer engagement products. This role is remote-first but may occasionally require on-site visits to client locations. Key Responsibilities: Lead end-to-end management of Acqueon product implementation projects for enterprise clients. Guide and mentor a team of 2 4 implementation engineers through all project phases. Create, maintain, and monitor detailed project plans, identifying milestones, deliverables, dependencies, and timelines. Proactively identify, assess, and mitigate project risks and issues. Act as the primary liaison between the client, internal stakeholders, and technical teams. Drive internal and external communications, ensuring clarity and alignment at all project stages. Facilitate project status meetings, distribute meeting notes, and track action items. Build and maintain long-term client relationships, ensuring satisfaction post-deployment. Own the post-implementation relationship, advocating for the client and supporting ongoing success. Required Qualifications & Experience: 7+ years of experience managing complex technical projects, preferably in B2B SaaS or enterprise technology environments. Proven experience in client-facing roles, particularly in customer onboarding, implementation, or professional services. Ability to translate complex technical concepts into clear, actionable insights for stakeholders. Experience working with cross-functional, remote, and global teams including follow-the-sun support models. Familiarity with contact center technologies, CRM platforms, or communication APIs is a plus. Strong organizational and problem-solving skills, with a track record of on-time delivery. Excellent verbal and written communication skills; ability to communicate effectively with stakeholders at all levels. Hands-on experience with tools such as JIRA, Confluence, Trello, Asana, or MS Project. Preferred Experience: Experience working in growth-stage startups and scaling implementation/support functions. Background in managing Tier-1 support teams or technical escalations. Technical understanding of web-based applications, APIs, and enterprise software integration. Willingness to work in a 24/7 support model, including coordination with international clients and teams. Key Attributes for Success: Proactive and self-driven, with a get-it-done attitude. Able to multitask and prioritize in fast-paced environments. Passionate about customer success and delivering impactful outcomes. Adaptable leadership style and cultural awareness in working with global teams. Calm under pressure with a strong sense of ownership and accountability. If you're ready to make a significant impact in a high-growth, AI-driven environment and help shape the future of customer engagement, we d love to hear from you.

Job Title: General Manager Network Infrastructure & Security Location: Bangalore Department: IT and Systems Employee Type: Permanent Experience Required: 10 20 years Job Summary We are seeking a seasoned and strategic IT Infrastructure and Cybersecurity Leader to oversee and drive the company s enterprise-wide infrastructure and security initiatives. This role is responsible for developing and executing the vision, strategy, and programs to ensure the availability, performance, and security of our IT systems and data. The ideal candidate will work closely with executive leadership to align technology and security efforts with organizational objectives and risk tolerance. Key Responsibilities IT Infrastructure Management Lead the planning, implementation, and management of core IT infrastructure including networks, servers, cloud platforms, storage, and enterprise systems. Ensure high availability, performance, and scalability of IT infrastructure to support business operations. Oversee disaster recovery and business continuity strategies to mitigate operational risk. Manage vendor relationships, contracts, and Service Level Agreements (SLAs). Monitor system performance and continuously implement efficiency improvements and optimizations. Cybersecurity Leadership Establish, implement, and maintain cybersecurity policies, procedures, and standards across the organization. Conduct regular risk assessments, vulnerability scans, and implement corrective actions. Oversee security tools and solutions, including firewalls, antivirus, endpoint protection, SIEM, and intrusion detection systems. Lead incident response efforts, forensic investigations, and post-event reviews. Ensure compliance with relevant cybersecurity and data privacy regulations (e.g., ISO 27001, GDPR). Leadership & Cross-functional Collaboration Lead, mentor, and manage a team of IT infrastructure and security professionals. Collaborate with stakeholders across departments to align IT and cybersecurity strategies with business goals. Provide executive-level reporting on infrastructure performance, risk posture, incident management, and compliance metrics. Drive a culture of cybersecurity awareness and operational excellence throughout the organization. Qualifications & Experience Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Master s degree preferred. Certifications (Preferred): CISSP, CISM, CISA, or equivalent professional certifications. Experience: 18+ years of progressive experience in IT infrastructure, cybersecurity, and risk management. Deep knowledge of security frameworks such as ISO/IEC 27001 and regulatory standards like GDPR. Proven experience in formulating and implementing enterprise-wide security policies and managing dynamic IT environments. Key Skills: Strategic planning & execution Project & vendor management Security architecture and governance Cross-functional collaboration & stakeholder communication Managing Security Operations Centers (SOC) Preferred Skills & Competencies Strong analytical and problem-solving skills to align business needs with technology solutions. Experience in documenting and executing security architecture and strategic plans. In-depth knowledge of IT networks, infrastructure systems, and cloud environments. Ability to communicate technical concepts to both technical and non-technical audiences, including C-level stakeholders. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position: Manager FMRTS CT Location: Bengaluru Experience Required: 5 10 years Department: Operations About the Role: We are seeking a highly analytical and results-driven Manager FMRTS CT to lead key operational excellence initiatives across sort centers in the West region. This role focuses on improving throughput, optimizing workflows, and ensuring process adherence across the end-to-end supply chain. The ideal candidate should possess strong cross-functional leadership, data-driven decision-making, and project management skills. Key Responsibilities: Increase core Throughput Per Hour (TPH) in sort centers through layout standardization and implementation of Zone-Based Palletization (ZBP). Develop and apply mathematical models to optimize load balancing across belts, reducing defects and improving productivity. Own and drive compliance programs such as signage standardization, WIKI documentation, Guard Shack (GS) protocols, and Grace Time Truck Departure (GTTD). Analyze and improve sort center quality metrics; conduct deep dives for underperforming sites and collaborate with cross-functional teams (Operations, Linehaul, Analytics, Safety & Loss Prevention) to meet performance targets. Build and maintain a sortation path planning tool to ensure Long-Term Planning (LTP) is adhered to at the site level. Conduct Time & Motion studies to identify and eliminate non-value-adding activities, improving overall package throughput time. Partner with teams across Category Sourcing, Logistics, Warehousing, Last Mile, Finance, Tech, Warranty, and After-Sales (AFS) to ensure seamless process execution from procurement through to delivery. Address daily operational challenges and strategic issues by working closely with leadership teams across business functions. Lead and manage cross-functional project teams, set milestones, and ensure timely execution of Supply Chain Excellence initiatives. Establish data-driven process controls, tooling requirements, and audit mechanisms to ensure consistent process adherence. Drive adoption of new tools and operational playbooks, ensuring governance, compliance, and best practice implementation. Assess business and technical risks, manage escalations, and maintain a balance between operational needs and technical constraints. Investigate complex sourcing and supply chain challenges, design scalable solutions, and collaborate with engineering and stakeholder teams for implementation. Leverage analytics and technology to lead cross-functional coordination, resolve operational bottlenecks, and drive continuous improvement. What You Bring: 5 10 years of experience in operations, supply chain, or logistics, preferably within e-commerce or high-volume distribution environments. Proven experience in process optimization, data modeling, and performance analysis. Strong knowledge of warehouse/sort center operations and tooling systems. Demonstrated ability to manage cross-functional teams and deliver complex projects end-to-end. Excellent problem-solving, communication, and stakeholder management skills. Proficiency in data analysis tools and methodologies is a strong plus.

Position: Senior Manager, Corporate Systems Engineering Location: Bangalore, India (Hybrid: 3 days in-office, 2 remote) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) powers the Connected Operations Cloud, enabling industries like transportation, construction, agriculture, and manufacturing to leverage IoT data for safety, efficiency, and sustainability. With a mission to digitize the backbone of the global economy, Samsara offers a high-impact, growth-driven environment where innovation meets real-world operations. Role Overview This leadership role oversees the Business Systems Engineering (BSE) team in Bangalore, managing core enterprise applications (e.g., NetSuite, Finance, Supply Chain) and leading the Automation Center of Excellence (CoE). The ideal candidate brings a blend of strategic vision, engineering acumen, and operational excellence, with a strong track record of ERP implementations and a curiosity for AI-driven transformation. Key Responsibilities Systems & Automation Leadership Lead and scale the Business Systems Engineering team, enabling next-gen systems for Finance, Accounting, and Supply Chain. Drive innovation through the Automation CoE, focusing on GenAI, bots, and workflow automation. Deliver high-impact solutions by aligning with business needs and ensuring scalable architectures. Strategic Program Management Manage cross-functional initiatives with measurable ROI, working closely with global IT and business teams. Own Agile transformation for business systems, shifting to a product-centric operating model. Drive programs from ideation to delivery balancing budget, resources, and technical execution. People Management & Collaboration Perform full-spectrum people management: hiring, mentoring, performance reviews, and retention. Foster an inclusive, high-performing team aligned with Samsara s core values. Serve as a trusted advisor to internal stakeholders across functions and geographies. Quality, Efficiency & Communication Set productivity and quality benchmarks for engineering teams. Champion continuous improvement with data-driven insights and automation. Communicate clearly with technical and non-technical audiences including executive leadership. Required Qualifications Core Experience 10+ years in software engineering, business systems, or enterprise application delivery. 5+ years of team leadership or engineering management experience. Proven success implementing NetSuite ERP and supporting enterprise systems. Strong delivery record across Agile, cross-functional, and globally distributed teams. Bonus Skills Experience with financial/ERP tools: Xactly, Vertex, Stripe, Zip, Workato. Passion and practical experience in AI and GenAI-driven transformation. Knowledge of SaaS best practices, data integration, and system scalability. What Makes You a Fit Strategic thinker who executes with precision. Passionate about enterprise system evolution and automation. Curious about how AI will reshape business technology. A culture builder who thrives in collaborative, mission-driven teams.

Job Title: IT Manager Location: Bangalore, India Experience: 12-15 Years Employment Type: Full-Time Role Overview: We are seeking a seasoned IT Manager with strong technical expertise and proven experience in managing IT infrastructure projects. The ideal candidate will lead data center migrations, cloud initiatives, networking, and enterprise infrastructure, ensuring robust, secure, and scalable IT operations. Key Responsibilities: Manage end-to-end IT infrastructure projects including data center migrations, cloud deployments (AWS, Azure, GCP), and networking upgrades. Oversee enterprise infrastructure ensuring high availability, security, and disaster recovery readiness. Lead cross-functional teams while coordinating multiple projects in fast-paced environments. Manage project budgets and implement cost control measures for large-scale infrastructure programs. Implement and adhere to best practices guided by ITIL, PMI, or PRINCE2 frameworks. Collaborate with cybersecurity teams to enforce security policies and controls. Utilize project management tools such as Jira, MS Project, and ServiceNow for effective tracking and reporting. Provide leadership and mentorship to technical teams, driving continuous improvement and operational excellence. Required Skills & Qualifications: 12-15 years of experience in IT infrastructure project management. Strong technical background in cloud platforms (AWS, Azure, GCP), data centers, networking, and enterprise systems. Solid knowledge of ITIL, PMI, or PRINCE2 frameworks. Proven experience in budget management and cost optimization. Deep understanding of cybersecurity principles, disaster recovery, and infrastructure resilience. Excellent communication, leadership, and stakeholder management skills. Hands-on experience with project tracking and service management tools like Jira, MS Project, ServiceNow, or equivalents. Preferred Qualifications: Certifications: PMP, ITIL, PRINCE2, AWS/Azure Cloud certifications (highly desirable). Experience with DevOps practices, automation, and Infrastructure as Code (IaC). Knowledge of hybrid cloud strategies and emerging infrastructure technologies.

Cloud Engineer Azure | Bangalore, India Location: Bangalore (Bengaluru) Experience: 2 to 8 Years Industry: IT Software / Cloud Computing Job Summary: We are looking for a skilled Cloud Engineer with expertise in Microsoft Azure to manage, optimize, and support cloud infrastructure solutions. The ideal candidate will have hands-on experience administering Azure cloud environments, implementing security best practices, and automating cloud operations. Key Responsibilities: Administer and support public cloud infrastructure, with at least 2 years of experience in Azure cloud services Manage Azure Compute resources including App Services, Virtual Machines, and Azure Kubernetes Service (AKS) Handle Azure storage and database services such as SQL Database, Blob Storage, and configure Azure Networking components including Azure Firewall, VPN, Load Balancer, and Private Link Utilize Azure native management tools including Azure Blueprints, Azure Policy, Azure Monitor, and backup solutions Implement and monitor security tools such as Azure Security Center, Azure Sentinel, Azure Defender, and manage Azure Key Vault and Azure Active Directory (AAD) Drive automation and Infrastructure-as-Code (IaC) using Azure Automation, Azure DevOps, PowerShell DSC, and scripting languages Develop and maintain automation scripts using Python or PowerShell Collaborate within DevSecOps teams to ensure secure, scalable, and reliable cloud deployments Required Skills: Proven experience with Microsoft Azure cloud services Strong knowledge of Azure Compute, Storage, Database, and Networking services Experience with Azure security tools and best practices Familiarity with Infrastructure-as-Code (IaC) tools and automation frameworks Proficiency in at least one scripting language such as Python or PowerShell Good understanding of cloud security and compliance standards Azure certifications (AZ-104, AZ-303, AZ-500) are highly desirable Preferred Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field Experience with continuous integration and continuous deployment (CI/CD) pipelines Familiarity with DevSecOps culture and tools Work with cutting-edge cloud technologies and global teams Opportunity for continuous learning and professional growth in cloud computing Engage in challenging projects that impact business-critical applications Qualification : Bachelors degree in Computer Science, Information Technology, or related field

Architect Infrastructure Solutions Location: Bangalore (Bengaluru) Experience: 8 to 12 Years Job Role: Infrastructure Solutions Architect Industry: IT Infrastructure & Cloud Services Job Summary: We are seeking a skilled Infrastructure Solutions Architect to design, document, and lead enterprise infrastructure projects, including virtualization, data center upgrades, migrations, and cloud integration. The ideal candidate will have hands-on experience with infrastructure technologies and the ability to deliver comprehensive design documentation and presentations. Key Responsibilities: Architect, design, and document enterprise infrastructure solutions including VMware virtualization, Nutanix, NetApp, EMC, and Windows Servers Develop high-level and low-level design diagrams, technical documentation, and detailed solution specifications Lead infrastructure upgrade, refresh, migration, and Hyper-Converged Infrastructure (HCI) projects Design and implement solutions for server, storage, backup, data center, high availability, disaster recovery, and business continuity Collaborate closely with cross-functional teams including server, network, architecture, operations, engineering, and project management Define and promote infrastructure best practices and standards Analyze existing infrastructure and recommend improvements for performance, cost efficiency, and scalability Prepare technical presentations and documentation using tools like Microsoft Visio and PowerPoint to communicate solutions, timelines, and costs Connect on-premises infrastructure with cloud technologies to enable hybrid solutions Required Skills & Qualifications: Bachelor s or Master s degree in Information Technology, Computer Science, or related field 8-12 years of experience in infrastructure architecture design, implementation, and support Minimum 5 years of experience as an infrastructure solutions architect in large enterprises Hands-on infrastructure engineering experience (5+ years) including data center design and migrations Strong expertise in virtualization platforms such as VMware and HCI technologies like Nutanix Deep knowledge of storage solutions including NetApp, EMC, and backup technologies like Rubrik and Zerto Experience managing Windows Servers and Active Directory environments Solid understanding of cloud technologies and automation tools Proficiency in creating detailed technical documentation and architecture diagrams Excellent communication, presentation, and problem-solving skills Lead impactful infrastructure transformation projects in a dynamic enterprise environment Collaborate with global teams and advance your skills in cloud and data center technologies Work on cutting-edge infrastructure solutions supporting business continuity and disaster recovery Qualification : Bachelors or Masters degree in Information Technology, Computer Science, or related field

Director Customer Support Location: Bangalore, India About MaxVal Since 2004, MaxVal has been a pioneer in IP services, focusing on efficiency, cost-effectiveness, and continuous improvement through metrics-driven processes. We were early adopters of tech-enabled IP solutions and now serve over 600 clients worldwide. With a team of 725+ IP and technology experts, MaxVal continuously innovates to deliver outstanding customer and employee success. Job Summary We are seeking a dynamic and experienced Director/Senior Director of Customer Support to lead our dedicated support team. This role is critical in driving exceptional customer experiences post-production, managing issue resolution, system performance, escalations, and customer satisfaction. You will also develop and implement proactive customer engagement strategies to nurture long-term, trusted relationships with key clients. Key Responsibilities Leadership and Team Management Lead, mentor, and develop a high-performing customer support team. Establish and refine support processes and best practices. Ensure achievement of performance metrics and SLAs. Collaborate with leadership to align customer support strategies with business goals. Foster a culture of innovation and continuous improvement by evaluating new tools and methodologies. Customer Support Operations Oversee timely resolution of customer issues and service requests. Act as the escalation point for complex and critical issues. Manage escalated tickets and ensure professional handling of client concerns. Implement Root Cause Analysis (RCA) to prevent recurring problems. Maintain high customer satisfaction through prompt and effective support. Customer Engagement Conduct regular customer meetings to monitor system health and gather feedback. Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) with clients. Identify potential risks and improvement opportunities proactively. Build and sustain strong relationships with key stakeholders. Operational Excellence Define and monitor KPIs to measure support team performance. Continuously optimize support workflows and processes. Partner with Product, Sales, and Implementation teams for seamless customer journeys. Manage post-production support transitions efficiently. Implement and maintain support and development tools (e.g., JIRA, automation tools). Ensure compliance with data security standards and internal policies. Strategic Planning Develop and execute long-term strategies for customer support aligned with MaxVal s vision. Stay informed on industry trends and best practices to enhance support capabilities. Provide actionable insights to senior management based on customer feedback and support metrics. Requirements Bachelor s degree in Computer Science, IT, or related field; advanced degree preferred. Minimum 10 years of experience in customer support or related fields in technology companies. At least 5 years in leadership roles managing customer support teams. Proven experience supporting software products and technology services; Salesforce experience is a plus. Strong understanding of Intellectual Property management solutions preferred. Exceptional leadership, communication, and interpersonal skills. Ability to manage multiple priorities in fast-paced environments. Strong analytical and problem-solving skills. Customer-centric mindset dedicated to delivering excellent service. Qualification : Bachelors degree in Computer Science, IT, or related field; advanced degree preferred.

Program Manager Product Design & Tech Documentation Location: Bangalore, India About Rubrik Rubrik (NYSE: RBRK) is on a mission to secure the world s data. As a newly public company with over $1B in Annual Recurring Revenue (ARR) and recognized leadership in Gartner s Magic Quadrant, we are redefining how enterprises ensure data integrity, resilience, and availability. Our award-winning Rubrik Security Cloud, powered by machine learning, protects data across enterprise, cloud, and SaaS platforms. Our design team has received global recognition, including Red Dot and iF Design Awards, and is known for its user-centric, scalable solutions that power mission-critical security outcomes. About the Team & Role With a global team of 55+ designers and tech writers, including a vibrant Center of Excellence in Bangalore (20+ strong), we re scaling rapidly. To support this growth, we are hiring our first Program Manager in Bangalore to operationalize excellence across the Product Design and Tech Documentation teams. This is a foundational role focused on bringing structure, coordination, and efficiency to a high-performing and award-winning team. You will work closely with design and documentation leadership to translate strategic direction into tangible outcomes. What You'll Do Serve as a strategic partner to Product Design and Tech Docs teams to execute initiatives on time and to high-quality standards. Coordinate feature releases, aligning efforts across Design, Product Management, and Engineering. Translate leadership strategy into actionable goals and drive progress across multiple concurrent projects. Collaborate with individual contributors across the Design and Docs teams to identify gaps in process, tooling, documentation, or asset management. Manage cross-functional dependencies and ensure timely delivery by balancing priorities and constraints. Capture and organize help documentation requirements and maintain project tracking. Own and manage the team s JIRA board, ensuring transparency and alignment. Communicate status, risks, and milestones to leadership and stakeholders. Facilitate cross-team initiatives and events to foster collaboration and alignment. What You ll Bring 4 8 years of relevant experience in program/project management, preferably in a product or design-led environment. Demonstrated ability to lead multiple, complex initiatives independently. Proactive and results-driven mindset with a passion for getting things done. Comfortable working in ambiguity with an adaptable, solutions-oriented approach. Excellent communication skills verbal, written, and presentation. Strong conflict resolution and negotiation skills, with the ability to manage diverse partner expectations. Experience navigating fast-paced product organizations with cross-functional stakeholders. JIRA knowledge and hands-on experience with Agile or similar frameworks (a plus). Prior experience working with Product, Design, or Documentation teams is strongly preferred. Be a foundational team member shaping operations in a high-impact, design-driven organization. Join a mission-led, design award-winning team that values excellence, inclusivity, and innovation. Work at the intersection of data security, user experience, and scalable design systems. Collaborate globally and grow within a world-class enterprise tech company. Join us and play a pivotal role in scaling how we build and deliver secure, user-centered solutions. Apply now to drive the future of design and documentation operations at Rubrik.

What Makes Us a Great Place to Work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity, and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four for the last 13 years. We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ, and parents. Who You ll Work With Vector is Bain s integrated digital and analytics capability, bringing together Enterprise Technology and AI, Insights & Solutions (AIS) to deliver cutting-edge innovation. AIS, formed through the merger of Bain's Advanced Analytics and Innovation & Design teams, is a diverse group of experts in analytics, engineering, product management, and design. Together, we create human-centric solutions that leverage the power of data and artificial intelligence to drive competitive advantage for our clients. As part of AIS, the India-based Center of Excellence (COE) specializes in delivering Generative AI (Gen AI) and advanced engineering solutions for our clients globally. The COE will also lead the charge on building solution accelerators for our clients. What You ll Do As a Manager, AIS Software Engineering, you will lead the development and application of technical solutions to address complex problems in various industries. You will guide a diverse engineering team through the entire engineering lifecycle while collaborating with remote and distributed teams, including both technical and consulting teams across the globe. Your responsibilities will include designing, developing, optimizing, and deploying cutting-edge software engineering solutions and infrastructure at the production scale required by the world s largest companies. Collaboration: Work closely with colleagues in the AIS COE (e.g., data scientists, ML engineers, software engineers, platform engineers) to build software solutions that solve clients business problems. Technical Leadership: Serve as the overall technical leader, providing deep expertise in software engineering, distributed systems, AI, and application architecture design. Lead the development and delivery of end-to-end solutions for client cases. Development Lifecycle: Lead key parts of the software development life cycle, including architecture design, writing clean code, conducting code reviews, writing documentation, and identifying issues and resolutions. Framework Development: Collaborate on (or lead) the development of re-usable common frameworks, models, and components to address common software engineering problems across industries and business functions. Best Practices & Innovation: Drive best practices in software engineering and share learnings with team members in AIS. Promote industry-leading innovations to create significant client impact. Team Management: Contribute to creating a great working environment that attracts talented engineers. Act as a PD Advisor as needed and support recruiting and onboarding new team members. Travel Requirements: Minimum travel, based on project needs and training opportunities. About You Education & Experience: Bachelors/Master s degree in Computer Science, Engineering, or a related technical field. 8+ years of hands-on experience in web development, programming languages, version control, software design patterns, infrastructure, deployment, integration, and unit testing. 3+ years of experience managing software engineers. A proven track record of leading a team and collaborating on strategic initiatives, with experience in shipping production applications and software analytics products. Technical Expertise: Expert knowledge (5+ years) of Python. Deep experience with server-side frameworks and technologies such as FastAPI, Node.js, Flask. Familiarity with cloud platforms like AWS, Azure, or GCP. Strong understanding of software architecture, DB design, scalability, and SQL, with experience in RDBMS (e.g., MySQL, PostgreSQL) and NoSQL (e.g., MongoDB, Cassandra, Elasticsearch). Experience with client-side technologies such as React, Vue.js, HTML, and CSS. Familiarity with DevSecOps principles, CI/CD tools, MLOps, LLMOps, and infrastructure as code (Jenkins, Docker, Kubernetes, Terraform). Knowledge of software security, privacy regulations, and cybersecurity. Soft Skills: Strong interpersonal and communication skills, including the ability to explain technical concepts to colleagues and clients from other disciplines. Curiosity, proactivity, and critical thinking. Ability to collaborate effectively with people at all levels and with multi-office/region teams. Ability to work independently, manage multiple priorities, and thrive in a fast-paced and ambiguous environment. About Us Bain & Company is a global consultancy that helps the world s most ambitious change makers define the future. Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today s urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a platinum rating from EcoVadis, the leading platform for environmental, social, and ethical performa...

Project Manager IT Infrastructure/Cybersecurity Responsibilities: Lead requirements gathering and high-level scoping for projects. Manage resource requisition to ensure the right skill sets are assigned to the project. Estimate, plan, and schedule project tasks to ensure timely delivery. Submit a clear statement of work (SOW) along with project plans, including cost and schedule estimates, for customer approval. Monitor and track project schedules and budgets, ensuring adherence to project goals. Regularly update project schedules and budgets to reflect changes or progress. Provide comprehensive project reporting and maintain the project database. Manage stakeholders and provide regular project updates. Interact with customers to manage expectations and deliverables. Ensure the management of project SLAs with customers is maintained throughout the project lifecycle. Create differentiated, value-driven project delivery strategies for customers. Requirements: Experience in managing IT Infrastructure and Cybersecurity projects. Strong knowledge in preparing and developing project schedules, estimations, establishing measures, milestones, and tracking progress. Exposure to data center migration/consolidation, transition, infrastructure deployment, and management. Proven experience in managing projects through risk management, quality management, issue/problem management, and scope change management processes. Certifications such as PMP, PgMP, PRINCE2, CAPM, ITIL, Six Sigma, and proficiency in MS Project are preferred. Strong communication, presentation, and leadership skills. Ability to manage remote project teams across different geographies. Experience with offshore delivery models. Preferred technical experience in Unix, Wintel, End-user desktop environments, and Networks. Proficient in project management tools like MS Project and in managing related processes. Minimum of 5 years of experience in Project Management.

Power the Future with Us! Location: Bengaluru, India SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with 5000+ employees, operations in 34 countries, and millions of installations worldwide. Our innovative product portfolio includes solar inverters, battery storage, EV charging, backup systems, and complete home energy management solutions. We are looking for a Workforce Management (WFM) Analyst to help optimize our call center operations and enhance customer experience. If you have strong analytical skills, thrive in a fast-paced environment, and enjoy working with real-time data and scheduling, this role is for you! What You ll Be Doing Monitor daily call volume and key performance metrics. Analyze real-time adherence data to identify trends and training opportunities. Maintain user profiles within WFM software. Create and adjust schedules based on forecasts, ensuring operational efficiency. Collaborate with leadership to schedule training and meetings while minimizing support impact. Provide actionable data to internal teams and offer insights for process improvements. Deliver feedback to call center team leaders and managers. Prepare & analyze reports on key performance indicators (KPIs). Adapt to changing priorities and perform additional duties as required. 1-2 years of experience in a workforce management role. Expertise in Erlang-C calculations for staffing and scheduling. Strong analytical and problem-solving skills. Excellent communication skills (verbal, written, and interpersonal). Proactive & self-motivated with exceptional time management abilities. Ability to multitask in a fast-paced, dynamic environment. Proficiency in Microsoft Office (intermediate Word, advanced Excel). Adaptability to change with the ability to set and adjust priorities as needed. Be part of a global leader in clean energy innovation. Opportunities for career growth and skill development. Regular training & upskilling programs. Work in a diverse and inclusive environment. At SolarEdge, we believe our people are our greatest asset. Join us and be a part of a future powered by clean, renewable energy! Apply today and take the next step in your career!

Lead the Future of Mainframe Technology as an IBM Mainframe Technical Lead! Location: Hyderabad, India We are seeking an experienced IBM Mainframe Technical Lead with a strong background in IBM z Hardware, Storage (Disk & Tape), and Data Center Management. This role requires deep expertise in system programming, infrastructure management, disaster recovery, and team leadership to drive complex infrastructure projects and ensure seamless mainframe operations. The ideal candidate will have a proven track record in architecture, technology leadership, vendor management, and high-severity incident handling, along with the ability to mentor and guide technical teams. Key Responsibilities Technical Expertise & Mainframe Infrastructure Management Provide technical leadership in IBM z Hardware, Storage, and Data Center operations. Hands-on experience in z/OS, Storage, CICS, DB2/IMS, Capacity Planning, and Networking. Lead hardware & software refresh initiatives with a strong understanding of IBM Mainframe technology. Manage complex infrastructure projects with multiple dependencies, including ISV products. Ensure high availability and batch SLA compliance, taking proactive measures to mitigate risks. Leadership & Team Management Lead and mentor technical teams, ensuring skill development and career growth. Provide direction to Team Leaders and support resources. Foster a collaborative, cooperative, and motivational leadership approach. Drive people development, talent retention, and career progression strategies. Architecture, Disaster Recovery & Vendor Management Offer architecture and technology leadership to delivery teams. Ensure seamless disaster recovery planning, implementation, and process adherence. Manage mainframe hardware and software vendor contracts efficiently. Maintain a clear understanding of client business needs, mainframe utilization, and future projections. Incident Management & Risk Mitigation Handle high-severity incidents and major recovery efforts effectively. Lead incident recovery bridges and drive resolution strategies. Track availability metrics and take foresighted actions to prevent SLA breaches. Manage change processes to ensure business continuity. Software & Compliance Oversight Provide technical support for software solutions and infrastructure-related concerns. Ensure compliance with software audits and licensing requirements. Identify areas for process improvement and drive technology upgrades. Required Skills & Experience 15+ years of experience in IBM Mainframe Infrastructure Management & System Programming. Strong expertise in z/OS, Storage, CICS, DB2/IMS, Capacity Planning, and Network Administration. Proven leadership in technical teams, project execution, and infrastructure upgrades. In-depth knowledge of IBM hardware/software contracts and ISV vendor management. Strong analytical, problem-solving, and organizational skills. Experience handling high-severity incidents and major incident recovery bridges. Excellent stakeholder management, communication, and team collaboration skills. Ability to work independently and lead cross-functional teams effectively. Be a part of a global, technology-driven organization leading innovation in IBM Mainframes. Drive impactful projects and lead cutting-edge infrastructure transformations. Collaborative and inclusive work environment that values leadership and expertise. Competitive salary and benefits with opportunities for professional growth. If you're an experienced Mainframe expert looking for an exciting leadership opportunity, we d love to hear from you! Apply now and lead the future of Mainframe Technology with us!

Job Description Intel is looking for an experienced Customer Quality Engineer to play a key technical support role for Xeon platforms, acting as a primary contact for pre- and post-sales support. In this role, you will represent Intel in customer engagements, ensuring that customer needs are accurately communicated within Intel and that technical challenges are resolved efficiently. You will collaborate closely with Sales and Marketing (SMG) and internal engineering teams to drive strategic technical support and enablement. Key Responsibilities: Xeon systems technology enabling, supporting customers in hardware design and validation. Provide hardware design support, including schematic reviews, layout analysis, SI (Signal Integrity), PI (Power Integrity), mechanical, and thermal analysis. Debug and resolve hardware issues, working closely with internal and external partners. Develop and publish technical documentation, collaterals, and training materials for DCAI (Data Center and AI) platforms. Manage Field Action Customer Returns (FACR) and returns management. Support customer production challenges by offering technical expertise and resolution strategies. Enable early worldwide customer issue support, facilitating platform debug and silicon failure analysis. Provide post-sales technical support for installation, implementation, and maintenance of DCAI reference platforms. Ensure Intel solutions are fully functional and meeting customer specifications, with follow-up technical support as needed. Qualifications & Experience: Educational Requirements: B.E in Electronics & Communication Engineering or a related field. Minimum of 15 years of industry experience in relevant areas. Technical Expertise: Experience in Xeon platforms hardware design and validation. Strong knowledge of schematics, layout, mechanical, and thermal analysis. Experience in electrical validation and signal integrity (SI) analysis (desirable). Expertise in hardware issue validation and debug. Proven ability to develop technical documents and presentations for customer training and support. About Intel Validation Engineering (iVE) Group: The Intel Validation Engineering (iVE) Group plays a crucial role in Intel s product leadership, ensuring that the latest cutting-edge designs and technologies meet the highest quality standards. iVE is responsible for validating, debugging, and optimizing Intel s products, ensuring the timely delivery of Intel s annual technology roadmap. Intel s Commitment to Diversity & Inclusion: Intel is committed to providing equal employment opportunities to all qualified applicants regardless of race, gender, religion, nationality, disability, or any other protected characteristic under local laws. Intel offers a best-in-class compensation and benefits package, including: Competitive salary, stock options, and performance-based bonuses. Comprehensive healthcare, retirement plans, and paid time off. Opportunities for career growth, leadership, and professional development. Qualification : B.E in Electronics & Communication Engineering or a related field.

Job Title: Senior Technical Lead Software Engineering General Summary: Qualcomm Technologies Inc., a global leader in Snapdragon SoCs, is the largest provider of chipset solutions for Microsoft Windows on Snapdragon products. As part of our commitment to developing next-generation solutions, we seek a highly skilled Senior Technical Lead Software Engineering to drive innovation and excellence in our compute platform solutions. The ideal candidate is a self-motivated leader with excellent verbal and written communication skills and a proven ability to collaborate with engineers, partners, and customers across geographies. This role requires experience working with senior management in a corporate environment and the ability to take a hands-on technical leadership approach, diving into technical details and problem-solving as needed. Key Responsibilities: Software Development & Validation: Lead driver development and validation for compute platforms consisting of ARM cores, GPUs, and DSPs. Perform smoke testing, test scenario development, and issue troubleshooting to ensure product reliability and quality. Provide technical guidance and mentorship to software engineering teams. Collaboration & Stakeholder Engagement: Interface with cross-functional development and test teams, ensuring effective communication and seamless execution. Collaborate with OEMs for feature updates, over-the-air (OTA) updates, and test plan development. Drive large-scale software validation efforts across Windows, Linux, Android, and Integrity platforms. Data Analysis & Performance Optimization: Utilize big data tools and platforms to manage and analyze large datasets for software performance improvement. Optimize and validate multimedia drivers across audio, video, camera, display, and graphics components. Technical Expertise & Innovation: Demonstrate strong familiarity with ARM architecture and a solid understanding of CPU, GPU, and NPU architectures. Develop and optimize software using C, C++, Python, and other programming languages. Leverage tools like Power BI for data-driven decision-making. Minimum Qualifications: Bachelor s degree in Engineering, Information Systems, Computer Science, or a related field with 18+ years of Software Engineering experience. OR Master s degree with 15+ years of experience. OR PhD with 12+ years of experience. 2+ years of experience with programming languages such as C, C++, Java, Python, etc. Preferred Qualifications: 9-12 years of experience in driver development, validation, and compute platform software engineering. Proven experience in leading large teams responsible for software validation and development. Hands-on experience with multimedia/embedded applications and driver validation on Windows, Linux, Android, or Integrity platforms. Experience managing and analyzing large datasets using big data tools and platforms. Familiarity with ARM architectures, CPU/GPU/NPU architecture. Strong analytical, debugging, and troubleshooting skills for large-scale software systems. Be part of a pioneering team that develops cutting-edge solutions for Windows on Snapdragon. Work in a collaborative and innovation-driven environment with top industry professionals. Enjoy competitive compensation, career growth opportunities, and access to cutting-edge technologies.

About _VOIS (Vodafone Intelligent Solutions): _VOIS is a strategic arm of Vodafone Group Plc, driving innovation, enhancing quality, and delivering efficiencies across 28 countries. Operating from seven global locations Albania, Egypt, Hungary, India, Romania, Spain, and the UK our team of over 29,000 highly skilled professionals powers Vodafone s transformation journey. Established in 2006, _VOIS has grown into a global, multi-functional Centre of Excellence for Intelligent Solutions, delivering value-added services in IT, Business Intelligence, Customer Operations, HR, Finance, Supply Chain, and more. Our focus is on creating business outcomes that support Vodafone s mission of connecting for a better future. About _VOIS India: Since its inception in 2009, _VOIS India has evolved into one of our key global delivery hubs. With more than 14,500 employees across Pune, Bangalore, and Ahmedabad, _VOIS India supports Vodafone s global markets and functions. We deliver world-class services in areas such as Information Technology, Networks, Business Intelligence & Analytics, Robotics & AI, Digital Business Solutions, Finance Operations, Supply Chain Operations, and Human Resources. Job Role: UC Network Platform Design Specialist Key Responsibilities: Deliver low-level platform designs for all UC network platforms, ensuring alignment with project plans and effective collaboration with other teams. Own and manage the UC Network baseline, lifecycle, and platform integrity. Lead projects to maintain platform integrity and ensure optimal performance. Manage team resources to meet delivery deadlines and budget expectations. Provide advanced 3rd line support for complex UC network issues. Core Competencies & Required Skills: Minimum 5 years experience in designing and deploying large-scale computing and network infrastructures. Strong expertise in: CISCO: 9K, 7K, 2K, 1K, Catalyst 3x50 switches CISCO ASA and Juniper Firewalls CISCO Unified Computing network components (e.g., DCNM, Fabric Interconnect) IP Routing Protocols: BGP, OSPF CISCO HCS and routers Load Balancers (desirable) SDN/NFV and cloud platforms (Amazon AWS, Google Cloud, Microsoft Azure) (desirable) System administration skills (Windows Servers, RedHat Enterprise) are a plus. Equal Opportunity Employer: At _VOIS, diversity and inclusion are part of who we are. We celebrate individuality and welcome diverse perspectives, creating a workplace where everyone feels empowered to be their authentic self. We do not discriminate based on age, color, gender, gender identity, gender expression, nationality, race, religion, sexual orientation, disability status, or any other legally protected characteristic.

Job Title: Data Center Sales Specialist Location: Mumbai, India Experience: Minimum 10 years in Data Center or IT Solution Sales Job Description: Orient Technologies Ltd. is seeking an experienced Data Center Sales Specialist to join our DC Solution team. The role focuses on achieving personal and team sales targets by selling enterprise-grade Data Center Solutions to Corporate, Government, Banking, and Institutional clients. The candidate will be responsible for building client relationships, offering solutions, and driving business growth. Key Responsibilities: 1. Achieve Sales Targets Meet individual and team sales goals. 2. Business Development Acquire and develop new business from IT & ITeS sectors. 3. Profitability Planning Focus on cost control and profit planning in line with corporate objectives. 4. Lead Conversion Close deals from self-initiated calls or internal leads. 5. Payment Collection Ensure timely payment collection from customers. 6. Client Servicing Coordinate with support staff to ensure excellent service delivery. 7. Weekly Reviews Conduct regular reviews with managers and peers to track progress. 8. Customer Orientation Build long-term client relationships and explore broader sales opportunities. 9. Product Knowledge Attend product training sessions to stay updated. 10. Market Research Analyze customer profiles for effective positioning and impactful presentations. 11. Mentoring and Coaching Guide and develop the sales team. Product Line & Expertise: Selling Enterprise IT Solutions such as Data Center Solutions, IT Storage, Servers, Networking Solutions (Switches, Routers, Firewalls, Wireless Solutions), and Infrastructure Management Services. Experience with Servers, Storage, Virtualization, Backup, and Security Solutions. Sales experience in Corporate, Government, Banking, and Institutional sectors. Skills & Requirements: Proven experience in enterprise IT solution sales with a focus on data center solutions. Strong client relationship management and solution-based selling skills. Expertise in selling IT infrastructure solutions and related services. Excellent communication and presentation skills. Ability to mentor and lead a team toward achieving sales goals. Why Join Orient Technologies? Be part of a growing company with over 25 years of industry experience. Work with leading-edge IT solutions and services. Opportunity for career growth and continuous learning.