Center OF Excellence Jobs in Hyderabad
99 Jobs Found
Program Director - Coe
Innovapptive
Position: Program Director Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by connecting front-line workers, back-office teams, and assets via a patented, code-free platform integrated with SAP and IBM Maximo. Our mobile solutions digitize complex, paper-based maintenance, operations, and supply chain processes, empowering leading global brands like Shell, UNICEF, and Reckitt Benckiser to improve asset uptime, productivity, and safety. Backed by Tiger Global and Vista Equity Partners, we aim to empower 350 million industrial workers worldwide with innovative connected worker experiences. Role Overview: We are seeking a Program Director to lead our Center of Excellence (COE) based in Hyderabad. Reporting to the VP of Professional Services, you will oversee the on-time delivery of a portfolio of projects managed by multiple Project Managers, establish and evolve PMO processes, manage project financials, and mentor project teams. You will also manage key customer relationships, support pre-sales activities, and serve as the escalation point for project risks and issues, ensuring exceptional customer satisfaction throughout implementation. Key Responsibilities: Program Leadership Provide thought leadership and strategic guidance to customer executives and implementation teams. Lead multiple projects across customers, ensuring governance, methodology, and best practices are followed. Establish and evolve COE processes, implementation methodologies, and governance models. Communicate portfolio status and risks to senior leadership. Support scoping, estimation, and proposal/SOW creation in collaboration with sales teams. Program Management Manage resource allocation and staffing based on customer needs. Build and maintain strong customer relationships and stakeholder engagement. Ensure SLA/KPI compliance and customer satisfaction across projects. Manage portfolio financials, including P&L oversight and budget adherence. Support recruitment and hiring of Project Managers. Project Management Oversight Enforce adherence to delivery methodologies and best practices across projects. Oversee project delivery quality, timelines, and budget compliance. Guide Project Managers in risk, issue resolution, and RAID management. Resolve escalated issues, manage team dynamics, and mentor delivery teams. What You Bring: Required Qualifications: 5+ years in program director or senior management roles. Deep knowledge of project/program management frameworks (Waterfall, Agile). Strong expertise in performance metrics, data analysis, budgeting, and reporting. Proficiency with MS Office and program management tools (Smartsheet, MS Project, Basecamp, etc.). Excellent organizational, leadership, and communication skills. Strategic business acumen and executive presence. Proven experience managing large SAP or SaaS implementation programs (EAM, PM, MM, WM, EWM). Skilled at prioritization, planning, and delivering complex projects. Preferred Qualifications: Bachelor s or Master s degree in management or relevant field. Experience with Big 5 consulting firms as associate partner/partner. Familiarity with JIRA project management, reporting, and dashboards. Industry knowledge in Mining, Utilities, Chemicals, Oil & Gas. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to lead impactful projects with global brands. Competitive salary and comprehensive benefits including family medical insurance and parental leave. Generous vacation and paid time off. Bi-annual performance reviews aligned with OKRs. Continuous learning through extensive e-learning resources. Participation in diverse interest groups and team activities. Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion, providing equal consideration regardless of protected status under applicable laws. Qualification : Bachelors or Masters degree in management or relevant field.
Senior Delivery Manager
Kanerika Software
Job Title: Senior Delivery Manager Company: Kanerika Inc. Job Location: Hyderabad, India Reports to: Co-founder; Head of Delivery About Kanerika Kanerika Inc. is a premier global software products and services firm specializing in innovative solutions for data-driven enterprises. Co-founded by Wharton Business School Alumni, we empower businesses to achieve their digital transformation goals and maximize business impact through effective data utilization. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that optimize operations, enhance customer experiences, and drive growth. Awards and Recognitions: Best Place to Work 2022 by Great Place to Work Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today Frost & Sullivan India 2021 Technology Innovation Award for its Compass composable solution architecture Recognized for commitment to customer privacy and data security, with ISO 27701, SOC2, and GDPR compliances. Working for Us: Kanerika is rated 4.5/5 on Glassdoor for many good reasons. We truly value our employees' growth, well-being, and diversity. We offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. Our inclusive hiring practices, mandatory training on creating a safe work environment, flexible working hours, and generous parental leave prioritize employee well-being and success. Our commitment to professional development is evident through mentorship programs, job training initiatives, and support for professional certifications. Company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. Role Kanerika is seeking a highly skilled and motivated Senior Delivery Manager to join our dynamic team. Reporting directly to the Co-founder & Head of Delivery, you will be responsible for project deliveries across multiple domains and customers. You will provide hands-on expertise in the full software development lifecycle, from concept and design to testing, using agile methodology. Ideal candidates are proactive, have successfully managed customers and software deliveries, are go-getters, and are motivated to add value to job accomplishments. Locations: Austin (USA), Singapore, Gurugram (India), Ahmedabad (India), and Hyderabad (India). We are looking for you! As an ideal candidate for the Senior Delivery Manager position, you are a team player with a get-it-done attitude. Your intellectual curiosity and customer focus drive you to continuously seek new ways to add value. You thrive under pressure, maintain a positive attitude, and are willing to make choices that support your growth. You possess excellent communication skills, both written and verbal, and have a proven ability to create visually compelling designs that effectively communicate our core values and build high-performing, scalable, enterprise-grade applications & teams. Your creativity and proactive nature enable you to think differently, find innovative solutions, deliver high-quality results, and ensure customer referenceability. You have a strong sense of self-motivation and take ownership of your responsibilities, preferring to work independently with minimal supervision. You are process-oriented, have a methodical approach, and demonstrate a quality-first approach. You have successfully led mid to large-size teams and accounts. You consistently use constructive feedback mechanisms to improve team productivity, accountability, and performance. Your track record showcases your results-driven approach, consistently delivering success with published customer case studies. Overall, you possess a unique combination of skills, qualities, and experiences that make you an ideal fit to lead our delivery team(s). You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. You should be driving a team using data, data & data. This includes managing the number of teams, agile stories and their statuses, handling escalations/mitigations, planning ahead, identifying hiring needs (working with recruitment teams), enabling sales (with pre-sales teams), monitoring solutioning/delivery statuses (with dev managers/leads), and researching technologies/solutions (with architects). What you will do Manage project teams working on multiple technologies across data integration, automation, and analytics. Be the technology champion for customers and the single point of contact for delivery and accounts. Provide significant contribution to developing Technology Center of Excellence (COE) and best practices. Leverage business acumen and subject matter expertise. Work across the organization and maintain/build strong working relationships. Prioritize and plan complex tasks, delivering with consistent updates without follow-ups. Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate customer escalations. Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensure quality and transparency are built at every level. Mentor, direct, and coach your direct reports to be better leaders and successful technologists. Implement organizational policies consistently across your teams and identify star performers. Proactively communicate for every aspect of your influence (i.e., Projects, employees, customers, opportunities, performers, etc.). Collaborate with and contribute to other functions for the success of the company. Implement and improvise processes that are data and goal driven. Requirements Wh...
Operations Program Manager
Salesforce
Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.
Accountant / Senior Accountant - Prepaid Accounting
Salesforce
Accountant / Senior Accountant Prepaid Accounting Finance | Hyderabad, India | Full-Time Join Salesforce s Controllership SSC Team and Drive Compliance & Accounting Excellence At Salesforce, our Controllership Shared Services Center (SSC) thrives in a dynamic, fast-paced environment where collaboration and attention to detail are key. We re seeking an experienced Accountant / Senior Accountant to support the Compensation & Benefits Compliance and Accounting functions, working closely with finance, payroll, tax, and HR teams. About the Role As part of the Compensation & Benefits Compliance team, you will ensure Salesforce adheres to local employee/employer tax laws related to compensation and benefits across international regions. Your expertise will help mitigate risks and keep internal stakeholders informed of legislative changes. You will also manage key prepaid accounting activities handling monthly journal entries, reconciliations, and reporting ensuring financial accuracy and timely close processes. Key Responsibilities Compensation & Benefits Compliance (70%) Support the annual update of C&B playbooks covering international tax legislation Coordinate with consultants (Big 4 firms) to review and update compliance materials Prepare quarterly/annual rate and matrix updates Collaborate cross-functionally to communicate compliance changes Support legislative monitoring and disseminate updates to stakeholders Maintain process documentation and assist with system upgrades Contribute to periodic newsletters and ad-hoc projects Prepaid Accounting & Financial Close (30%) Execute monthly close activities, including journal entries and account reconciliations Analyze and prepare accounting entries for complex financial transactions Coordinate with process owners to ensure deadlines are met and communicate changes Required Skills & Experience 3 to 5 years of experience in employment tax, payroll compliance, or related accounting roles Strong analytical skills, attention to detail, and deadline-oriented work ethic Experience working with Big 4 firms is a plus Bachelor s or Master s degree in Law, Taxation, Accounting, Finance, or equivalent Semi-qualified Chartered Accountant or equivalent with exposure to employee taxation preferred Excellent English communication skills; additional European or APJ languages a bonus Solid understanding of payroll compliance, finance, and accounting processes Proficient IT skills; familiarity with Tableau, Excel, Slack, Oracle, Workday desirable Strong organizational and multitasking abilities Self-motivated and adaptable to a fast-paced environment Passion for process improvement, automation, and documentation Work within a globally recognized company committed to innovation and diversity Collaborative environment with cross-functional teams Comprehensive benefits and career development opportunities Qualification : Bachelors or Masters degree in Law, Taxation, Accounting, Finance, or equivalent
Squad Lead Sap Otc - Ecommerce
Msd
Job Opening: Squad Lead SAP OTC - eCommerce Location: Hyderabad, India | Full-Time About the Role Join a global healthcare biopharma company in Hyderabad and be part of a 130-year legacy of success. Backed by ethical integrity and forward momentum, we strive to achieve new milestones in global healthcare. In this role, you'll work with cutting-edge technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Help us tackle some of the world's greatest health threats through innovation and execution excellence! Be a leader who uses data, analytics, and insights to drive decision-making and improve the customer journey. As part of our global Technology Centers, you ll collaborate with cross-functional teams to deliver business solutions that make a difference in global healthcare. Role Overview As the SAP OTC (Order to Cash) - eCommerce Technical Squad Lead for Animal Health IT, you will be responsible for managing the eCommerce local squad and delivering eCommerce solutions. This includes collaborating with global teams to design, implement, and optimize SAP solutions that enhance business operations and the customer experience. The ideal candidate will have strong experience in SAP eCommerce platforms and a proven track record in delivering successful projects. What You ll Do Collaborate with Global Business Process Lead on eCommerce and commercial stakeholders to ensure integration of eCommerce processes across the organization. Define technical solutions for SAP Commerce Cloud and the broader ecosystem. Support SAP Commerce Cloud development and manage daily operations within the eCommerce local squad. Provide technical guidance to development teams and other functional team members. Translate business requirements into technical specifications and design solutions. Ensure data accuracy and integrity across applications within the ecosystem. Troubleshoot and resolve complex issues related to eCommerce processes. Stay updated on industry trends, SAP advancements, and emerging eCommerce technologies. What You Need Bachelor s degree in Information Technology, Business Administration, or a related field. Minimum of 8-10 years of experience in SAP Commerce/Hybris with expertise in eCommerce, CMS, and Supply Chain applications implementations. 3-4 full life cycle implementations in SAP Commerce/Hybris (B2C and B2B platforms). Experience in SAP Commerce/Hybris eCommerce modules: cart, personalization, catalog, promotions, checkout, order management, and customer service. Strong understanding of Agile and Scrum methodologies. Knowledge of software engineering principles like design patterns, scalability, security, and performance optimization. Excellent project management skills with a track record of delivering projects on time and within budget. Strong analytical and problem-solving skills for troubleshooting complex issues. Excellent communication and interpersonal skills for collaborating with cross-functional teams. Experience with Spartacus (a nice-to-have) for front-end solutions in SAP Commerce. SAP certification in OTC or related modules is a plus. Join a global healthcare company that is making a real difference in patients' lives. Work on innovative health solutions for the world s most challenging diseases. Be part of a company that is evolving and always looking for new ideas and improvements. Collaborate with diverse teams and drive innovative solutions that have a meaningful impact. We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada, and MSD everywhere else. For more than a century, we ve been inventing for life, bringing forward medicines and vaccines for the world s most challenging diseases. Our company continues to be at the forefront of research, delivering innovative health solutions to advance the prevention and treatment of diseases that threaten people and animals globally. What We Look For Imagine waking up every morning knowing your work is saving and improving lives around the world. If you are intellectually curious, passionate about using your creativity and technical expertise to make a global impact, we want to hear from you. Join us and help us continue to bring hope to people fighting some of the most challenging diseases of our time. Qualification : Bachelors degree in Information Technology, Business Administration, or a related field.
Security Researcher II
Microsoft
Overview Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. The Microsoft Security Response Center (MSRC) is responsible for detecting, protecting, and responding to threats that affect Microsoft s products and services. We are looking for a motivated Security Researcher II to join our team. As part of the MSRC, our team is responsible for analyzing vulnerabilities found in Microsoft s products and services to determine their root cause, severity, and security impact. This analysis plays a critical role in shaping the security updates that are deployed to customers. The knowledge that we gain from analyzing vulnerabilities also informs the offensive and defensive security research performed by our team. As part of this research, our team works collaboratively with many teams across Microsoft to investigate, develop, and deploy security features that help discover and mitigate the biggest threats to customers. Our team is passionate about a range of topics including vulnerability discovery & automation, safer programming languages, exploit and vulnerability mitigations, software sandboxes, penetration testing & red teaming, exploit development, operating systems security (Windows and Linux), virtualization security, cloud services security, OWASP top 10, and hardware vulnerabilities and mitigations. This particular role is focused on the online services (OLS), e.g. cloud and web bugs. This is a unique opportunity to have a positive impact on improving safety for customers around the world and to work on challenging real-world security problems as part of a supportive and collaborative team. Microsoft s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Qualifications Bachelor's Degree in Statistics, Mathematics, Computer Science or related field and experience in software development lifecycle, large-scale computing, modeling, cybersecurity, and/or anomaly detection In-depth experience in working as a security engineer Experience in identifying common vulnerability types (OWASP top 10, CWE top 25) in software and services written in C#, JavaScript/HTML, C++, C, etc Ability to debug and root cause vulnerabilities in software, services, and cloud platforms Excellent written and verbal communication skills Preferred Qualifications: Public track record of vulnerability research and discovery Familiarity with cloud service architectures (Azure etc), design, and implementations Familiarity with operating system internals for Windows and/or Linux Familiarity with exploitation techniques and mitigations Responsibilities Analyzing vulnerabilities in software and services to determine their root cause, severity, and security impact Identifying variants of vulnerabilities and discovering new vulnerabilities Building tools and inventing new approaches to automate the discovery & analysis of vulnerabilities Analyzing trends in vulnerabilities being discovered to spot patterns Researching, developing, and deploying mitigations for common patterns of vulnerabilities Performing penetration testing, offensive security research, and red teaming activities Engaging with and contributing knowledge back to the security research community Mentoring and contributing to the growth of individuals within the team and across Microsoft Supporting a healthy and inclusive culture within the team and across Microsoft Qualification : Bachelor's Degree in Statistics, Mathematics, Computer Science or related field and experience in software development lifecycle, large-scale computing, modeling, cybersecurity, and/or anomaly detection
Quality Engineer Ai Cloud- Lmts / Pmts
Salesforce
Description Einstein products & platform democratize AI and transform the way Salesforce builds trusted machine learning and AI products - in days instead of months. It augments the Salesforce Platform with the ability to easily create, deploy, and manage Generative AI and Predictive AI applications across all clouds. We achieve this vision by providing unified, configuration-driven, and fully orchestrated machine learning APIs, customer-facing declarative interfaces and various microservices for the entire machine learning lifecycle including Data, Training, Predictions/scoring, Orchestration, Model Management, Model Storage, Experimentation etc. We are already producing over a billion predictions per day, Training 1000s of models per day along with 10s of different Large Language models, serving thousands of customers. We are enabling customers' usage of leading large language models (LLMs), both internally and externally developed, so they can leverage it in their Salesforce use cases. Along with the power of Data Cloud, this platform provides customers an unparalleled advantage for quickly integrating AI in their applications and processes. About the team: Join the AI Cloud Quality Engineering team, and become a specialist on Salesforce's AI Platform and applications! You will be a key member of the Quality Engineering team in India as we build the India organization, while working with experts worldwide. You'll get to work with latest technology in the AI space (including generative AI), and collaborate with the team and cloud to identify and run quality initiatives to support massive scale planned both in the short term and long term. We are a small, friendly team that has been working together for years - outside of quality, we focus on volunteering and other shared interests. Job description summary: As a Quality Engineer for the Salesforce AI Cloud, you will be responsible for leading the design, development and execution of comprehensive test plans/quality strategies with emphasis on automation . You will collaborate closely with product & engineering teams, actively contributing to the quality of new features while ensuring successful execution of regression tests in various environments. You will be working in a fast phased environment and will be expected to understand complex backend AI flow systems/dependencies, identifying potential risks, and strategically plan and execute comprehensive testing efforts to ensure the stability, reliability and quality of the feature and release. Skills needed for role: * Strategic and Tactical leadership : Experience leading analysis of coverage gaps and writing E2E and integration tests, partnering with teams to drive service level test coverage * Technical Expertise: Technical excellence and leadership required in identifying, developing and maintaining tests involving API, databases and web UI tests. Strong knowledge of automation tools and continuous automation systems. * Cross Team Collaboration: Ability to work with stakeholders (internal customers) from multiple organizations that leverage our central platform for custom applications. Collaborate with them to determine key shared usage patterns to prioritize test coverage of, as well as provide guidance to these customers on how to proactively test their application s integration with the platform. * Strong knowledge and experience of Java/Python/Selenium/CD pipeline configurations * Excellent communication skills: Experience generating reports, presenting and holding the quality bar for new features & release * Experience working in Global teams: Ability to work and partner with peers and other partner teams across timezones. * 8+ years of QE experience and 2+ years of experience leading projects and partnering/leading junior members of the team. Nice to have skillsets (or skillsets expect to develop in this role): * Understanding of LLM Model hosting with Sagemaker * Understanding LLM Finetuning and Inferencing * Testing integrations with Cohere, Anthropic, Dolly, Google, etc. as well as internal models * Sagemaker GroundTruth integration for data labelling, Bedrock for model serving * Experience with Azure Open AI * Experience with Tableau around creating dashboards for reporting What the team does: * Center of Excellence for Quality within the AI Platform teams, driving excellence through automation, tools, and streamlined processes (evangelizing shift left methodologies) . * Building/enhancing test frameworks/tooling for the easy creation and maintenance of integration and end-to-end tests. * Proactively drive quality by monitoring and reporting of test stability metrics for pre-prod & Prod environments through dashboards, triaging and filing and follow up of bugs. * CUJs(Critical User Journey test) for cross-cloud integration and apps * Configure tooling/runners for automated tests, used by scrum teams * Configure various test environments such as setting up core test env hawking test env connectivity * Define and measures Quality metrics (code coverage, endpoint coverage, service coverage, etc.) goals are met for the ML foundations * Automation strategies and framework support for all kinds of testing * Identify risks with releases, deployments, etc. * Support TAM expansion to multiple geographies and monitoring platform stability * Daily management of Integration tests pass rates in Test, App-Dev, Stage & Prod environments - bugs created/assigned if failures not being addressed, building test result dashboards and simplifying feedback/debugging process for engineers
Manager - Customer Facing Effectiveness
Sanofi
Job title: Manager - Customer Facing Effectiveness Location: Hyderabad About the job Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. Job Summary As a Manager Customer Facing Effectiveness within our global Go-To-Market-Capabilities (GTMC) Team, you ll design, manage, and analyze data-driven incentive plans, support localization by allocating sales targets, manage incentive simulations based on global policies, track performance using KPIs for sales effectiveness, and ensure global alignment of incentive processes within the Customer Facing Hub. Main responsibilities: Design Incentives: Design, manage, and analyze incentive plans and focus on setting data-driven sales targets. Lead customer profiling and segmentation analysis ensuring a robust analysis to define target segments that are aligned with business objectives. Lead resource allocation and call planning analysis ensuring resource allocation strategies are based on segmentation insights to maximize sales force productivity. Lead performance tracking and reporting: Lead creation of dashboards, creation and analysis of KPIs, to track and monitor sales force effectiveness and efficiency Maintain effective relationship with the end stakeholders within the allocated GBU and tasks with an end objective to develop education and communication content as per requirement. Collaborate with other Customer Facing Hub Managers to ensure right data is being tracked and reported on for core processes (segmentation, incentives, ...). Secure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable standards. Use latest tools/technologies/methodologies and partner with internal teams to provide support on all sort of regular and adhoc business analytics activities like build, maintenance, and enhancements of such systems Ability to work cross-functionally, gather requirements, analyse data, and generate insights and reports that can be used by the GBU Work collaboratively with the stakeholder teams to prioritize work and deliver on time-sensitive requests. Mentor the team on day to day as well as exceptional cases/ situations Monitor progress of work and provide solution to issues and queries About you Experience: 7+ years of experience within commercial operations (preferable within the healthcare and pharmaceutical industry). Soft and Technical skills: Ability to leverage networks, to develop people, coach and give feedback, empower people.; Ability to lead change while achieving business goals and objectives, act for change, challenging continuously the status quo.; High persistency and resilience.; Strong project management and planning skills.; Ability to work collaboratively in a fast-paced environment, effectively communicating complex technical concepts to non-technical stakeholders.; Knowledge of industry-specific trends and market dynamics is a plus.; Strong numeracy, analytical skills and financial acumen. Education: Higher education in Business Administration, Finance or a similar field. Languages: Excellent knowledge of English language (spoken and written). Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks gender-neutral parental leave. Play an instrumental part in creating best practice within our Go-to-Market Capabilities. Qualification : Higher education in Business Administration, Finance or a similar field.
Senior Analyst - Customer Facing Platforms Commercial And Medical
Sanofi
Job title: Senior Analyst - Customer Facing Platforms Commercial and Medical Location: Hyderabad About the job Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. Job Summary Customer Facing CRM & Platforms team aims for: Centralize Go-to-Market excellence and operational tasks across Global Business Units (GBUs), Standardize best-in-class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global, Define clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support on commercial operations from Sanofi hubs to optimize process excellence and efficiency. Main responsibilities: Follow up and track standard internal projects by using standard project management principles and quality standards. Ensure and measure milestones, collect regular feedback, and propose appropriate actions as needed. Coordination and oversight of projects Supporting the OneCRM Team in the identification and pursue of process improvements. Tasks like Create presentations. Conduct analysis and suggest improvements based on analysis. Support adoption measures for strategic focus areas. Pursue and follow up actions to support and achieve business transformation according to business strategy. Administration of CRM systems: Identify and implement process improvements to optimize hub performance. Monitor Veeva system performance and troubleshoot issues as they arise including E2E user guidance. Examples of processes considered but not exhaustive are: Provide proper level support to end-users as part of global governance: Troubleshoot technical issues within the CRM platform, in collaboration with Digital department. Process standardization and optimization: Implement standardized processes, ensuring alignment with global policies and GxP processes. Identify opportunities to streamline and enhance CRM processes, driving efficiency and effectiveness. Data analysis and reporting: Track utilization and engagement KPI s on tools adoption and share insights with leaders to increase adoption. Extract, analyze and interpret CRM data to provide insights and recommendations for improving customer engagement and sales force effectiveness. Filter global and local requests/questions. Continuous improvement: Stay updated with the latest technologies and industry trends, integrating relevant advancements into Sanofi s strategy. Lead initiatives to evaluate and implement G-local tools and/or new features that enhance system capabilities. About you Experience:5+ years of experience in CRM administration, preferably with expertise in managing Veeva CRM. Soft Skill & Technical Skills: Commercial Operations knowledge and desirable experience supporting in-field teams. Proven experience in CRM administration, preferably with expertise in managing Veeva CRM. Proven delivery of outstanding results. Excellent problem-solving skills and attention to detail. Ability to leverage networks, influencing and leading projects. Ability to lead change while achieving business goals and objectives, act for change, challenging continuously the status quo. High persistency and resilience. Skilled in IT, Innovation and Digital Trends Good knowledge of MS Office / MS Office365 Strong knowledge in Power BI tool, SQL is an asset Proficiency in English, German would be a strong asset Field force support background: robust knowledge with tools and platforms of customer facing operations, good experience with SFE subjects, target, segmentation, profiling, in-field teams management. Strategic analysis and planning, project management, excellent English language knowledge and skills (written and oral), IT knowledge and skills, proven impactful communication, presentation, persuasion, skills ability to work cross-functionally. Experience in having deployed transformational GTM solutions and new customer facing tools implementation Digital mindset, ability to utilize new channels in an effective and impactful way An energetic, pro-active, and professional presence Business: Numerate and analytical skills; Ability to prioritize; Robust knowledge in Digital, IT and CRM; Financial acumen; Over achievement against set objectives; Ability to work on their own initiative and make quality decisions; Excellent interpersonal skills to communicate, present, persuade and argument among all GBUs teams and partners. Leadership: Leads by example and walks the talk; Role models Play-To-Win principles and behaviors: Engages others through active and impactful communication; Demonstrates a high level drive, passion and ambition for hi...
Associate Customer Service Representative
Dupont
Job Title: Associate Customer Service Representative Location: Hyderabad Function: Customer Service Reporting To: Customer Service Leader Company: DuPont About DuPont: At DuPont, we empower the world through essential innovations. Whether it's delivering clean water to over a billion people, enabling sustainable tech for smart devices and electric vehicles, or ensuring the safety of workers globally we work on things that truly matter. Join us to make a real impact. Position Overview: As an Associate Customer Service Representative, you will manage the end-to-end (E2E) Order-to-Cash (OTC) process for your assigned business line. You ll act as the key liaison between customers, internal stakeholders, and external partners, ensuring smooth and timely order execution while upholding service excellence. Key Responsibilities: Order & Process Management Handle diverse order types: stock & resale, BOND sales, and high sea sales, adhering to standardized customer service processes. Execute all order lifecycle stages in SAP, from order entry through invoice generation. Cross-Functional Collaboration Work closely with teams across Supply Chain, Finance, Credit, Logistics, Tax, and 3PL providers. Support sales teams by reconciling forecasts vs. actual sales and ensuring order fulfillment is aligned with sales targets. Delivery & Issue Management Monitor open orders and coordinate with Supply Chain to ensure timely deliveries. Address customer complaints and return requests, ensuring compliance with complaint management policies and delivering quick resolution. Customer Engagement Serve as the primary point of contact for B2B customers, OEMs, and channel partners. Manage customer onboarding and maintain master data, ensuring timely updates based on requests. Operational & Compliance Oversight Drive effective execution of rebate, discount, and credit note programs. Ensure all commercial activities align with SOX compliance, accounting, and GST/tax guidelines. File and manage documentation in line with internal control and audit protocols (SOX/CRIM). Digital Enablement Support the organization s E-commerce transformation journey, ensuring functional KPIs are met. Qualifications & Experience: Education Graduate in any discipline (required) PG Diploma / MBA in Operations or Supply Chain Management (preferred) Experience 5+ years of experience in Order Fulfillment or Supply Chain. Proficient in SAP (Order Management module). Working knowledge of GST, commercial practices, and basic accounting. Familiarity with Service Cloud/Salesforce (preferred). Core Competencies Strong communication and interpersonal skills. Effective problem-solving and complaint handling capabilities. Proficiency in MS Office (Excel, Outlook, PowerPoint). Strong attention to detail and documentation accuracy. Team player with ability to collaborate across global functions. Be part of a purpose-driven, global organization making a real-world impact. Collaborate with world-class professionals in a diverse and inclusive environment. Drive innovation and operational excellence through meaningful work. Qualification : PG Diploma / MBA in Operations or Supply Chain Management
Senior Manager, Testing Tools Lead
Msd
Job Opening: Senior Manager, Testing Tools Lead Location: Hyderabad, India | Full-Time About the Role Join a global healthcare biopharma company in Hyderabad and be part of a 130-year legacy of success. Backed by ethical integrity and forward momentum, we are dedicated to achieving new milestones in global healthcare. Our organization thrives on digital technology and data-backed approaches, supporting a diversified portfolio of prescription medicines, vaccines, and animal health products. Help us tackle the world's greatest health threats through innovation, execution excellence, and data-driven insights! Our technology centers are crucial to supporting our business and strategy. Globally distributed, these centers focus on delivering business solutions and enabling our digital transformation journey. Each IT division is represented at these centers, and we prioritize growth, well-being, and collaboration across teams to achieve success. Role Overview The Senior Manager, Testing Tools Lead is responsible for overseeing the implementation, maintenance, and management of software testing tools within the Enterprise IT organization. This role requires technical expertise, project management skills, and strong communication abilities. You will act as the primary liaison with the central quality engineering team and drive improvements in software testing processes and tools. What You ll Do Identify and evaluate testing tools based on project needs and organizational requirements. Lead the implementation of new testing tools and integrate them with existing systems and processes. Collaborate with and mentor testers and QA engineers, providing guidance and expertise. Organize training sessions for team members to ensure proficiency with testing tools. Review current testing processes and tools, identifying areas for improvement. Ensure continuous improvement by reviewing and updating testing SOPs and best practices. Develop and implement best practices for testing methodologies and high-quality deliverables. Oversee training on tools and standards for testing. Work closely with development teams to understand testing requirements and align strategies. Ensure effective communication between testing teams and other departments for cohesive project delivery. Maintain testing tools to ensure they are up-to-date and functioning properly. Provide technical support and troubleshooting for testing tools. Establish metrics to measure the effectiveness of testing and tool performance. Prepare and present reports on testing progress, tool usage, and quality assurance outcomes. Collaborate with the COE Lead to standardize testing methodologies for SAP products and enterprise technologies. What You Need Bachelor s or Master s degree in Pharmaceutical Sciences, Biology, Chemistry, Computer Science, Engineering, or related field. 5+ years of experience in software testing with a focus on tools and automation. Proficiency in testing tools (e.g., Selenium, JIRA, QTP, LoadRunner) and scripting languages (e.g., Python, Java, JavaScript). Experience with automated testing frameworks and CI/CD pipelines. Strong project management skills with the ability to prioritize tasks and manage timelines effectively. Familiarity with agile methodologies and SDLC processes in the pharmaceutical industry. Ability to analyze complex problems and develop effective solutions. Excellent attention to detail and a proactive approach to identifying and resolving issues. Strong verbal and written communication skills to relay technical information to non-technical stakeholders. Strong interpersonal skills to lead and collaborate with diverse teams. Desired SAP Knowledge: understanding of SAP functionalities, modules, and integrations like Concur, Ariba, Fieldglass, and MDG. Experience with service virtualization techniques and always-on testing strategies. Certifications in QA, project management, or testing (e.g., ISTQB, CSM, PMP) are a plus. Join a global company that makes a difference in patients' lives and drives health innovations. Work on transformative healthcare solutions for some of the world s most challenging diseases. Be part of a constantly evolving team that thrives on collaboration and innovation. Work with a diverse group of professionals and contribute to global progress in healthcare. We are known as Merck & Co., Inc., Rahway, New Jersey, USA, in the United States and Canada, and MSD everywhere else. For over a century, we ve been inventing for life, advancing medicines and vaccines for the world s most challenging diseases. Today, we continue to lead research to deliver innovative health solutions for the prevention and treatment of diseases threatening people and animals around the world. What We Look For If you are intellectually curious and passionate about making a global impact, join us. Here, you can leverage your creativity, technical expertise, and scientific knowledge to help save and improve lives. Our team is always evolving, and we invite you to be part of this journey to bring hope to those battling the world's most challenging diseases. Qualification : Bachelors or Masters degree in Pharmaceutical Sciences, Biology, Chemistry, Computer Science, Engineering, or related field.
Junior Logistics Operator
Cencora
About Cencora Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Primary Duties and Responsibilities: Always be courteous and helpful to World Courier customers and consignees Pick up and deliver goods as requested Ensure required paperwork is completed by customer/consignee Use initiative and anticipate problems that may occur with deliveries Keep Dispatch Officer informed of progress of deliveries and any delays Drive safely and take care of company vehicles Make up boxes for shipments as required Monitor packaging materials and advise Operations Supervisor when stock is running low Be prepared to work overtime during busy times Request additional duties during quiet times Airport duties as directed (including import and export) Work periodic weekends as rostered Maintain abundant stock of packaging materials and labels Reports Directly To: Dispatch Supervisor Minimum Skills, Knowledge and Ability Requirements: Current driver's license Good driving record Good knowledge of metropolitan area Pleasant & proactive manner with customers Good knowledge of cold chain management and basic DG Sense of urgency balanced by meticulous attention to detail Ability to anticipate problems that may occur with deliveries Initiative and commonsense Reliable and accountable Customer focus, ability to deliver +1 service Ability to work in a team environment What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Edd Analyst Ii
Coinbase
KYC EDD Analyst II At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. This role is for the KYC EDD Analyst II as part of the operations function in the Compliance team, reporting to the Team Manager Compliance operations. In this role, Compliance EDD Analyst - II will be responsible to manage the speciality case work streams. In this role, candidates will be expected to work on the high net worth individual cases and deal with executive escalations for such customers. Through the investigation into the KYC documents, candidates will be expected to safeguard the customer experience by satisfying the compliance regulatory requirements. Additionally, candidates will have certain metrics to achieve as a part of business operations. Onboarding retail customers with adherence to Coinbase s AML program, BSA/AML, KYC, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. You will serve as the subject matter expert and escalation point within the KYC EDD team and the broader AML team and manage client onboarding and remediations. To be successful in this role, you will need to have a proven track record of subject matter expertise for an onboarding KYC program, have an enthusiastic and positive attitude, have a strong knowledge of KYC best practices, and a proven ability of taking innovative approaches to solving complex regulatory challenges. If you're ready to take on a challenge that will make a difference in the world, we want you on our team. Apply now and be a part of something truly transformative! What you ll be doing (ie. job duties): Lead and execute comprehensive EDD on High-risk customers, transactions, and high-net worth individuals, ensuring thorough risk assessment. Review, analyze, and validate KYC information to ensure it aligns with internal policies, regulatory requirements, and quality standards. Identify, assess, and escalate suspicious activities with precision, providing clear and actionable recommendations. Complete review in a timely and efficient manner, ensuring application of risk based approach helping mitigating any AML risk and at the same time ensuring a good customer experience Make recommendations on process improvements to increase efficiency and accuracy Provide mentorship and guidance to junior analysts, fostering a culture of excellence and continuous improvement. Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to help launch or improve existing processes and workflow Utilize an in-depth understanding of metrics to drive data-driven recommendations Maintain awareness of regulatory updates and incorporate process and procedural changes in the due diligence review process Identify process gaps and work with stakeholders within CX and financial crime to improve the process. Provide regular insights, recommendations and feedback to Client Service Management Continuously add value through effective impact analysis, prioritization, root cause analysis and efficient execution of initiatives. Tackle routine problems, largely through precedent and referral to general guidelines What we look for in you (ie. job requirements): Years of experience: minimum 2 years of compliance experience (Enhanced Due Diligence [EDD]) Minimum Bachelor s degree or equivalent Knowledge of on-boarding checks, entity types and AML/KYC laws, guidelines (e.g. BSA, OFAC, FinCEN guidance), and rules for financial products & services Strong written/verbal communication, critical thinking, and problem-solving skills Experience working with Google Sheet, Google Doc, Excel, Word Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment Multi-tasking ability, team-oriented, and a self-starter Ability to work with limited direction from management when situations occur Intermediate to advanced level in PowerPoint/Google Slides and Excel/Google Sheets Ready to support in 24*7 environment Organized with a high level of attention to detail Work from the office 100%, no hybrid or work from home. Nice to haves: Knowledge of the cryptocurrency industry. Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud.
Senior Sap Fico Solution Architect
Baker Hughes
Senior SAP FICO Solution Architect Join us and be part of our successful team! Baker Hughes, a leader in the oilfield services industry, offers exceptional opportunities for qualified individuals eager to grow within our high-performance organization. We leverage cutting-edge technologies to create value for our customers and shareholders, while ensuring safety and efficiency in all we do. Partner with the Best As a Senior SAP FICO Solution Architect, your responsibilities will include: Identifying and analyzing business requirements and functional specifications to design solutions that align with business needs and SAP capabilities, utilizing SAP PaPM and FICO. Configuring SAP PaPM/FICO system settings, managing unit, integration, and acceptance testing, and developing functional and technical specifications. Designing and implementing advanced financial models and solutions to support complex calculations, allocations, and reporting. Evaluating current business processes and systems to recommend improvements and implement best practices. Delivering end-to-end solutions that meet critical business objectives while ensuring alignment with industry standards. Troubleshooting complex issues, collaborating with subject matter experts to resolve defects. Proactively identifying opportunities for system optimization, performance improvements, and increased efficiency. Creating test scenarios, executing test cases, documenting test results, and ensuring quality assurance for the business. Supporting project planning, post-implementation activities, documentation, cutover plans, and transition planning. Fuel Your Passion To excel in this role, you should have: A minimum of 10-15 years of experience in SAP FI/CO modules. At least 5 years of techno-functional experience in SAP Finance. 2-3 years of proven experience as an SAP PaPM Systems Analyst, Developer, or Consultant, with a strong track record of successful implementations and system evolution, including configuration and customization. A Bachelor's or Master's degree in finance, business, technical discipline, or equivalent experience. Work in a Way That Works for You At Baker Hughes, we recognize that everyone has their unique way of working. In this role, we offer flexible working hours to help you achieve work-life balance and be most productive when it suits you best. Working With Us Our people are at the core of everything we do. At Baker Hughes, we re committed to developing, engaging, and empowering our employees, allowing them to bring their full authentic selves to work. We invest in the well-being and development of our team, training, rewarding talent, and cultivating leadership at all levels to drive excellence. Working for You At Baker Hughes, we believe that innovation is key to our future success. We prioritize employees who embrace change and contribute to driving progress. As part of our team, you ll receive a comprehensive benefits package, including: Flexible work-life balance policies and wellness programs Private medical care options Life insurance and disability programs Tailored financial programs Additional voluntary benefits About Us Baker Hughes is a global energy technology company providing innovative solutions to energy and industrial customers worldwide. With over 120 years of experience, we operate in more than 120 countries, leading the way in energy transformation by making it safer, cleaner, and more efficient for the world. Join Us If you re looking for an opportunity to make a real impact in a company that values innovation, progress, and a forward-thinking approach, we want to hear from you! Become part of a team that will challenge and inspire you. Together, we can take energy forward.
Cloud Operations Manager
Synopsys
About Synopsys At Synopsys, we drive innovations that shape how we live and connect. From self-driving cars to AI-powered machines, our technology is central to the Era of Pervasive Intelligence. We lead in chip design, verification, and IP integration, enabling the creation of high-performance silicon chips and software content. Join us to help transform the future through continuous technological innovation. About You You are an experienced and dynamic CloudOps Manager with a proven track record in managing cloud infrastructure and leading teams to success. You thrive in a fast-paced, innovative environment and are passionate about cloud technologies that drive business outcomes. With deep expertise in AWS, Azure, and GCP, you ensure high availability, scalability, and security of cloud environments. You excel at collaborative problem-solving, incident management, and automation, while leading cross-functional teams and driving continuous improvement. What You ll Be Doing Manage, monitor, and optimize cloud infrastructure across AWS, Azure, GCP, or other cloud platforms. Lead a team of CloudOps engineers, ensuring 24x7 operations and driving team performance. Work closely with development and engineering teams to track issues, implement enhancements, and align cloud operations with business goals. Collaborate with the Customer Success Group to gather customer feedback, identify recurring issues, and provide actionable insights for service improvement. Implement processes for incident detection, response, and resolution to minimize downtime. Drive automation initiatives to improve deployment pipelines, monitoring systems, and operational efficiency. Ensure compliance with cloud security standards and best practices, including data protection and governance. Oversee changes in operations, ensuring smooth transitions and minimal disruptions. Regularly publish support metrics to track performance and service levels. The Impact You ll Have Ensure seamless delivery and optimization of cloud-based services, ensuring high availability and reliability. Lead and mentor a team of CloudOps engineers, fostering a culture of excellence and continuous improvement. Enhance collaboration between cloud operations and internal teams, aligning operations with business goals. Improve customer satisfaction by addressing customer feedback and proactively improving services. Refine incident response procedures, reducing downtime and enhancing service reliability. Drive automation and optimization efforts to increase operational efficiency. Ensure compliance with security standards, safeguarding cloud environments and customer data. What You ll Need 7+ years of experience in cloud operations, with at least 2 years in a leadership role. Strong expertise in AWS, Azure, or GCP (multi-cloud experience is a plus). Hands-on experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation), container orchestration (Kubernetes, Docker), and CI/CD pipelines. Proven ability to work effectively with cross-functional teams, including development, engineering, and customer success groups. Proficiency in monitoring and automation tools like Prometheus, Grafana, Splunk, or similar. Strong analytical and troubleshooting skills in complex cloud-based systems. Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator) are highly desirable. Who You Are Excellent communication, leadership, and project management skills. Experience with hybrid cloud environments. Understanding of ITIL frameworks and service management processes. Familiarity with scripting languages (e.g., Python, Bash). Strong commitment to customer satisfaction and continuous improvement. The Team You ll Be a Part Of You ll join a dedicated and dynamic Cloud Operations team focused on managing, monitoring, and optimizing cloud infrastructure. Our mission is to ensure high availability, scalability, and security of cloud environments while driving business success and customer satisfaction. We collaborate closely with internal teams and the Customer Success Group to deliver exceptional cloud services and continuously improve operations. Rewards and Benefits We offer a comprehensive range of health, wellness, and financial benefits to meet your needs. Your recruiter will provide more details about the salary range and benefits during the hiring process. Inclusion and Diversity are integral to our culture. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.
Branch Accountant
Nspira Management Services
About Us: Nspira, a part of the renowned Narayana Group, is one of Asia's largest educational conglomerates, providing world-class education to over 6,00,000 students. With 50,000+ faculty members and 600+ institutions across India, we are at the forefront of shaping the future of education. Our success is built on a strong foundation of excellence, innovation, and a commitment to meeting the aspirations of India s students. Roles & Responsibilities: Maintain books of accounts in compliance with accounting norms and standards. Verify and process vendor bills and other payments in a timely manner. Manage petty cash balances and ensure accuracy in financial transactions. Handle accounts related to student applications, ensuring proper documentation and processing. Prepare payroll, expense sheets, and generate timely reports for management review. Assist in the preparation of financial statements and statutory compliance documentation. Ensure all statutory compliances are met, including tax filings and other legal requirements. Support senior management in financial reporting and budgeting. Provide hands-on assistance with financial tasks as needed, utilizing MS Office tools. Eligibility & Requirements: Education: B.Com, M.Com, or MBA in Finance (mandatory). Experience: Freshers or candidates with relevant experience in Accounts/Finance are welcome to apply. Skills: Strong subject/domain knowledge in Accounts and Finance. Hands-on experience using MS Office (Excel, Word, etc.). Knowledge of statutory compliance and regulations. Detail-oriented with the ability to manage multiple financial tasks simultaneously. Good communication skills and the ability to work collaboratively. What We Offer: Salary: Competitive salary based on market standards. Career Growth: Progressive career path with opportunities for professional development. Exposure: Corporate exposure in one of the largest educational organizations in Asia. Personality Development: Continuous learning and growth opportunities. Leadership Opportunities: Chance to take on leadership roles and make an impact. What You Can Bring: Passion for the role and a drive to excel in financial management. Strong multitasking ability to handle various accounting tasks efficiently. A good team player with excellent communication skills. A positive, proactive attitude with a desire to learn and grow. A commitment to integrity, sincerity, and transparency in all work. Employee Progression: At Nspira, we provide ample opportunities for staff to grow within the organization. Many of our employees have been with us for 20-30 years, advancing in their careers across different roles and capacities. If you have the skills and passion for financial management and are ready to be part of a dynamic team, we would love to hear from you!
Analyst - Customer Facing Effectiveness
Sanofi
Job title: Analyst Customer Facing Effectiveness Location: Hyderabad About the job Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. Main responsibilities: Manage Incentives: Manage, and analyze incentive plans and focus on setting data-driven sales targets. Experience in customer profiling and segmentation analysis Experience resource allocation and call planning analysis Engage Countries: Support countries in the localization of incentive plans by managing the allocation of targets to sales territories. Performance tracking and reporting: Support creation of dashboards, creation and analysis of KPIs, to track and monitor sales force effectiveness and efficiency Manage reports and tools: Manage refreshing of existing reports, identify improvement opportunities in reporting tools About you Experience: 3+ years of experience within commercial operations (preferable within the healthcare and pharmaceutical industry). Soft and Technical skills: Ability to leverage networks, to develop people, coach and give feedback, empower people.; Knowledge of IC and reporting tools like Javelin, Zaidyn, SalesIQ, Power BI, SQL etc.; Ability to lead change while achieving business goals and objectives, act for change, challenging continuously the status quo.; High persistency and resilience.; Strong project management and planning skills.; Ability to work collaboratively in a fast-paced environment, effectively communicating complex technical concepts to non-technical stakeholders.; Knowledge of industry-specific trends and market dynamics is a plus.; Strong numeracy, analytical skills and financial acumen. Education: Higher education in Business Administration, Finance or a similar field. Languages: Excellent knowledge of English language (spoken and written). Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks gender-neutral parental leave. Play an instrumental part in creating best practice within our Go-to-Market Capabilities. Qualification : Higher education in Business Administration, Finance or a similar field.
Senior Analyst - Certified Global Customer-Engagement Platform Adult Learning
Sanofi
Job title: Senior Analyst - Certified Global Customer-Engagement Platform Adult Learning Location: Hyderabad About the job Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. Job Summary Customer Facing CRM & Platforms team aims for: Centralize Go-to-Market excellence and operational tasks across Global Business Units (GBUs), Standardize best-in-class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global, Define clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support on commercial operations from Sanofi hubs to optimize process excellence and efficiency. The Sanofi Global CRM organization is looking for an Adult Learning Specialist, certified as trainer for the digital platforms VEEVA CRM , Veeva 4M and VEEVA ALIGN for all user roles (front and back-office). Creating a positive learning environment is essential to learner adoption. The incumbent is required to design and deliver learning offerings that are role- and business-specific. The incumbent must set realistic and measurable learning targets. The learning program has to focus on both, the learner s mindset and skillset development. The scope is: 1.) Refresh existing users knowledge through appropriate training 2.) Upgrade existing self-learning resources (videos, guides, e-learns, FAQ) and evolve capability to create new later on Main responsibilities: 50% - Train existing certified front-line staff (customer-facing sales, medical and home office marketing and medical) for continuous improvement in the usage of VEEVA CRM and VEEVA 4M. Train existing certified VEEVA Administrators on Veeva CRM BACK-OFFICE and VEEVA ALIGN capabilities. The goal is to foster an adoption and collaboration mindset besides the technical digital usage capabilities. Format: Designing and leading online group trainings (in English and in the Asian languages), conducting business case-based role-plays with the learners. Join the quarterly check-ins with line managers to present the next quarter reinforcement training plan for their teams and identify, design and align further reinforcement learning action plans for subsequent execution that arise from the quarterly Middle Manager sessions. Measure attendance and effectiveness via participant feedback survey and share with the Global OneCRM organization. Build plans to close identified knowledge and adoption gaps and define implementation plans. The languages for sessions have to be ensured in English and in the Asian languages. For all European languages the zoom sessions need to be set-up in activating the zoom AI translation tool. 50% - Self-learning Content Management:Update existing self-learning content for the platforms needed due to planned platform upgrades. To do so, participate in the Governance to gain first-hand information on planned platform upgrades and changes. Update the FAQ on a quarterly basis in close collaboration with the UAT team and in reviewing the UAT system for these changes to take screenshots and build suitable self-learning resources reflecting business cases Manage the global training SharePoint with the new and updated monthly self-learn content. Organize monthly market sessions with the local learning counterparts to present content evolution plans as well as sharing the new/updated deliverables, ensuring that markets promptly localize, translate and cascade. Ensure markets update their local training share points which are market users go-to place. According to the global governance the provided English global core materials have to be loaded immediately and subsequently replaced by locally adapted and translated materials within one month. Track regularly that markets promote the local training sharepoint monthly and all local users know where to find their locally adapted and translated self-learning content. With evolving capabilities, the activity may include the monthly built of new self-learning content for the above-mentioned VEEVA platforms. About you Experience:5+ years' experience as an adult trainer responsible for digital usage capabilities and mindset development. Experience in organizational and behavioral change management Experience in researching, creating, delivering, and tracking business and results-oriented digital adult learning programs Experience in blended learning strategies Proven delivery of outstanding results. Ability to lead change while achieving business goals and objectives, act for change, challenging continuously the status quo. High persistency and resilience. Excellent projec...
Ai Solution Architect
Zl Tech
AI Solution Architect Full-Time | Hyderabad, India Department: Engineering Experience: 10+ years in AI/ML Location: On-site | Hyderabad, Telangana Salary: Competitive, based on experience About the Role We are looking for an experienced and visionary AI Solutions Architect to design, build, and scale advanced AI/ML solutions as part of our cutting-edge ZL Platform. This role requires deep technical expertise in machine learning, large language models (LLMs), model deployment, and a strong understanding of customer-driven product development. You'll collaborate with cross-functional teams Engineering, Product, Sales to translate business needs into impactful AI systems. Key Responsibilities Architect and lead the development of scalable AI/ML solutions integrated with the ZL Platform. Partner with Engineering, Product, and Sales teams to deliver PoC (proof of concept) demos and ensure successful customer adoption. Take ownership of AI and machine learning components, ensuring high quality, maintainability, and performance. Collaborate directly with customers and stakeholders to understand business problems and deliver technically sound solutions. Stay current with AI research and industry trends including model quantization, transformers, and vector databases and integrate advancements into platform architecture. Fine-tune and deploy LLMs (Large Language Models) using frameworks like PyTorch and Hugging Face Transformers. Provide mentorship to engineering teams and contribute to a culture of technical excellence and innovation. Optimize models for deployment in real-world environments with a focus on latency, scalability, and resource efficiency. Translate business problems into AI opportunities and present solutions to internal and external stakeholders. Preferred Skills & Expertise Strong background in deep learning, natural language processing (NLP), and LLMs. Experience with PyTorch, transformers, and AI model quantization and deployment. Production-level experience in deploying ML models in enterprise SaaS environments. Working knowledge of vector databases and semantic search optimization. Proven experience in PoC development, technical solution design, and delivering enterprise AI solutions. Familiarity with cloud platforms (e.g., Azure AI, AWS, GCP) for model hosting and orchestration. Qualitative Expectations Strong ownership mindset you own problems end-to-end and proactively fill knowledge gaps to deliver solutions. Thrive in fast-paced, evolving environments with loosely defined problems and multiple priorities. Excellent communicator with the ability to present technical concepts to both technical and non-technical audiences. Passionate about learning and sharing findings with peers; an enthusiastic self-starter and collaborator. Strong track record of innovation and continuous improvement. Education & Experience Master s or PhD in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. 10+ years of professional experience in AI/ML, with hands-on experience designing, deploying, and scaling machine learning systems in production. Work at the forefront of enterprise AI and LLM innovation. Collaborate with world-class engineering, research, and product teams. Contribute to the development of AI products used by global enterprises. Competitive compensation and professional growth opportunities. Apply now to join us as an AI Solution Architect in Hyderabad. Qualification : Masters or PhD in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline.
Principal Solution Architect - Technical
Arcesium
Principal Solution Architect Technical Locations: Hyderabad Company: Arcesium Company Overview Arcesium is a global financial technology firm solving complex, data-intensive challenges for some of the world s most sophisticated financial institutions. Through relentless innovation, we empower clients to achieve transformational outcomes by delivering scalable and intelligent solutions that address critical needs in operations, data, and analytics. As the fintech industry evolves rapidly, Arcesium is uniquely positioned for strategic expansion. Our culture emphasizes intellectual curiosity, proactive ownership, and collaboration. We offer our people opportunities to make meaningful contributions from day one. About the Role We are seeking an experienced and strategic Principal Solution Architect to join our Client and Partner Development team as a Forward Deployed Solution Architect. This is a high-impact, client-facing role that blends technology, business strategy, and consulting. As a key liaison between clients and Arcesium s product teams, you will help articulate and deliver technically robust solutions that meet real-world investment management challenges. Your work will involve defining and delivering platform-powered, scalable architectures that create measurable business value for our clients. Key Responsibilities Solution Architecture & Delivery Collaborate with client stakeholders (CTOs, CDOs, Heads of Technology) to define and accelerate data strategies using Arcesium s platform. Deconstruct complex client problems and architect robust, scalable technical solutions using Arcesium s capabilities. Drive Proof of Concepts (PoCs), end-to-end solution delivery, and platform implementations. Client Engagement & Communication Present high-impact solutions via written proposals, diagrams, demos, and presentations. Lead governance, project planning, and expectation management for assigned clients. Collaborate with client-side development teams to onboard and train them on Arcesium's architecture, APIs, and data flow strategies. Internal Collaboration & Feedback Partner with Forward Deployed Engineers, Data Strategists, and Product Managers to ensure solution success. Provide feedback and improvement opportunities across products, processes, and solution delivery mechanisms. Represent Arcesium s technical capabilities in sales pitches, technical demos, and pre-sales discussions. Ideal Candidate Profile Experience & Background 7 12 years of client-facing experience in solutioning, technical consulting, implementations, or professional services. Prior experience in software development is a strong plus (languages: Python, Java, SQL). Experience managing cross-functional projects across business and technical domains. Technical Skills Deep understanding of solution architecture, system design, and data integration. Familiarity with cloud platforms (e.g., AWS), modern APIs, and data processing pipelines. Strong command of software engineering processes and DevOps practices. Soft Skills Outstanding communication and stakeholder management skills. Demonstrated ability to translate complex technical topics into simple, impactful solutions for diverse audiences. Comfortable working in a fast-paced, high-stakes client environment. Preferred Familiarity with financial services, investment management, or fintech is advantageous. Awareness of industry trends in data strategy, cloud infrastructure, and advanced analytics. Work at the intersection of finance and cutting-edge technology. Be a core part of strategic transformation for some of the world s leading financial institutions. Collaborate with high-caliber peers in a culture of ownership, growth, and excellence. Access continuous learning and development opportunities to accelerate your career. Equal Opportunity Employer Arcesium is an equal opportunity employer. We are committed to building a diverse and inclusive workforce. We welcome individuals from all backgrounds and walks of life to apply.
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