Chai Jobs in Mohali

Job Title: Customer Support Specialist Location: Mohali About the role: We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Sales Support Specialist is also responsible for monitoring sales and the performance of the sales team, as well as recording sales data. To be successful Sales Support Specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills. What you will be doing: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. Recording sales trends and liaising with account managers to develop sales strategies. Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. Handling administrative duties for the company and its executives and management teams. Scheduling customer meetings and conferences. Reporting any unusual activity to your supervisors. What you need for this position: A High School Diploma or equivalent. A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous. Experience in administration and high-volume office work may be advantageous. Strong analytical, organizational, and time management skills. Excellent team working, motivational, interpersonal, communication, and customer service skills. The ability to multitask and quickly switch your focus. Qualification : A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous.

Job Title: MERN Stack Developer Job Type: Full-time Job Description: We are seeking a creative and experienced MERN Stack Developer (or MEAN Stack Developer) to design, develop, and maintain our next-generation websites and web tools. As a developer in our team, you will collaborate with cross-functional teams to create high-performance web applications. We are looking for someone who is not only skilled in development but also has the leadership qualities to take the initiative, guide projects, and drive innovation. If you are passionate about building scalable, low-latency, and high-availability applications, this is the opportunity for you to make a significant impact in our team. Key Responsibilities: Application Development: Design and implement low-latency, high-availability, and performant applications using MERN/MEAN stack technologies (React.js, Node.js, Express, MongoDB). Team Handling: Manage a team of developers to ensure timely delivery and high-quality coding standards. Guide and mentor the team to continuously improve skills and processes. Client Interaction: Engage with clients to gather business requirements and translate them into technical specifications for the project. Ensure regular communication and client satisfaction throughout the project lifecycle. UI/UX Design: Build responsive and dynamic user interfaces with React.js or Angular, ensuring a seamless and engaging experience across all devices. Backend Development: Develop and maintain server-side logic and databases, optimizing the application for speed and scalability. Code Quality: Ensure that coding standards, best practices, and version control are followed, and that the code is maintainable and scalable. Collaboration: Work closely with other developers, project managers, and designers to ensure the overall functionality and design match the client s requirements. Process Improvement: Review and improve existing processes to streamline development and ensure efficient delivery of high-quality solutions. Training & Mentorship: Provide training and support to junior developers, helping them grow and contribute to the team s success. Reporting: Provide weekly and monthly status updates to the project manager, ensuring transparent communication regarding the progress and challenges. Skills & Experience: Experience: Minimum 4+ years of experience in developing web applications using React.js, Node.js, and other related technologies. Previous experience working as a React.js Developer. Technical Skills: Strong knowledge of JavaScript, HTML5, CSS3, and AJAX. Expertise in React.js, Webpack, and other related React tools. Proficiency in at least one server-side technology (Java, PHP, Node.js). Experience with MongoDB, Express.js, and Angular. Good understanding of relational databases and SQL. Familiar with version control tools such as GitHub. Development Methodologies: Solid understanding of the Software Development Life Cycle (SDLC). Experience with building scalable and performant web applications. Leadership & Communication: Proven experience in handling teams, leading projects, and ensuring timely delivery. Strong client handling and communication skills. Ability to deliver regular status reports and manage client expectations effectively. Soft Skills: Strong verbal and written communication. A problem-solving mindset with attention to detail. Self-motivated, proactive, and able to take ownership of work. Strong interpersonal skills and a collaborative attitude. What We Offer: Collaborative Environment: Work with a talented and supportive team in an innovative environment. Growth Opportunities: Gain exposure to a wide range of projects, enhancing your skills and advancing your career. Competitive Salary: Receive a competitive salary along with performance-based incentives. Work-Life Balance: Flexible working hours and a healthy work-life balance. Cutting-Edge Technologies: Work with the latest tools and technologies to deliver impactful projects. If you are passionate about web development, want to be part of an exciting and growing company, and have the skills to thrive in a dynamic environment, we would love to hear from you! Apply now and take the next step in your career!

Job Title: AI Engineer Location: Mohali About the role As an AI Engineer, you will be responsible for building and optimizing AI-first solutions that power BotPenguin s conversational and Agentic capabilities. You will work on LLM integrations, NLP pipelines, and machine learning models, while collaborating with cross-functional teams to deliver intelligent experiences at scale. This is a high-impact role that combines engineering, research, and deployment skills to solve real-world problems using artificial intelligence. What you need for this role Education: Bachelor's or Master s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline. Experience: 2 4 years of experience working in AI/ML or related software engineering roles. Technical Skills: Strong proficiency in Python and libraries such as scikit-learn, PyTorch, TensorFlow, Transformers (Hugging Face). Hands-on experience with LLMs (OpenAI, Claude, LLaMA) and building AI agents using API integrations. Experience working with NLP tasks (intent classification, text generation, embeddings, summarization). Familiarity with Vector Databases like Pinecone, FAISS, Elastic Vector DB. Understanding of Prompt Engineering, RAG (Retrieval-Augmented Generation), and embedding generation. Proficiency in building and deploying ML models via Docker/Kubernetes or cloud services like AWS/GCP. Experience with version control systems (GitLab/GitHub) and working in Agile teams. Soft Skills: Strong analytical thinking and problem-solving capabilities. Passion for research, innovation, and applying AI to real-world use-cases. Excellent communication skills and the ability to collaborate across departments. Attention to detail with a focus on model accuracy, explainability, and performance. What you will be doing Design, build, and optimize AI-powered chatbot features and virtual agents using state-of-the-art models. Collaborate with the Product, Backend, and UI teams to integrate intelligent workflows into the BotPenguin platform. Build, evaluate, and fine-tune language models and NLP components tailored to user use-cases. Implement context-aware chat solutions using embeddings, vector stores, and retrieval mechanisms. Create internal tools for prompt testing, versioning, and debugging AI responses. Monitor model performance metrics such as latency, hallucination rate, and user satisfaction. Explore research papers, open-source innovations, and contribute to rapid experimentation. Write clean, modular, and testable code along with clear documentation for future scalability. Any other development related tasks as required for BotPenguin. Guiding, reviewing the code written by junior members in the team. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Qualification : Bachelor's or Masters degree in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline.

Job Title: Product Lead Engineer Location: Mohali About The Role As a Product Technical Lead, you will act as the bridge between the product vision and technical execution. You will lead product architecture discussions, define technical roadmaps, and guide engineering teams to deliver high-performance, scalable solutions for our AI chatbot platform BotPenguin. This is a high-impact role that demands strategic thinking, hands-on development expertise, and leadership skills to align cross-functional teams toward product success. You will be closely working with product managers, senior engineers, AI experts, and business stakeholders. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role This position is a leadership role, requiring the ability to guide teams, drive initiatives, and influence outcomes at a strategic level. Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 5 + years of experience in software engineering with at least 2+ years in a technical leadership role. Technical Skills: Proven experience in scalable system design and product architecture. Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to define and implement product-level architectural patterns. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion. Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Lead technical architecture design and roadmap planning for BotPenguin s core platform. Work alongside the Product Manager to align product vision with technical execution. Collaborate with engineering teams to translate product requirements into scalable solutions. Design and develop core modules of the platform, especially those related to automation, chat assignment, analytics, and multi-agent support. Implement and enforce technical best practices, coding guidelines, and documentation standards. Evaluate and integrate LLM models, AI agents, and automation tools as per evolving product needs. Ensure performance, security, and scalability of applications across global deployments. Support Customer Success and QA teams with technical issue resolution and RCA. Drive technical discussions, conduct code reviews, and ensure timely feature delivery. Foster a culture of continuous improvement, collaboration, and innovation within the tech team. Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. *Based on performance, this role offers the opportunity for promotion to a VP/CTO position. Qualification : Bachelor's degree in Computer Science, IT, or related field.

Job Title: Product Analyst Location: Mohali About the Role As a Product Analyst, you will play a critical role in helping us build data-driven, user-centric features on the BotPenguin platform. You will work closely with Product Managers, Design, Engineering, Marketing, and Customer Success Teams to analyze user behavior, validate feature performance, and uncover growth opportunities through actionable insights. This is an exciting opportunity to join a high-growth product team and influence strategic decisions at the intersection of data, product design, and customer experience. What you need for this role Education: Bachelor s degree in Computer Science, Business Analytics, Engineering, Statistics, or related field. Experience: 1 3 years of experience in a product or data analyst role within a SaaS or tech product environment. Technical Skills: Strong expertise in MongoDB and data visualization tools (e.g., Tableau, Power BI, Metabase). Familiarity with Google Analytics, Mixpanel, Hotjar, or other product analytics platforms. Hands-on experience working with Excel/Google Sheets, building dashboards, and extracting user insights. Knowledge of product lifecycle, user funnels, A/B testing, and cohort analysis. Bonus: Exposure to Python, R, or basic scripting for data processing. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and storytelling abilities able to translate data into strategic insights. Proactive attitude with a willingness to own initiatives and drive improvements. Keen interest in product design, user experience, and tech innovation. What you will be doing Collaborate with Product Managers to define key metrics, success criteria, and feature adoption benchmarks. Analyze platform usage, customer behavior, and market data to discover pain points and opportunity areas. Generate and maintain weekly/monthly product reports and dashboards for cross-functional teams. Design and evaluate A/B tests, feature rollouts, and experiments to improve user engagement and retention. Work with the Engineering team to ensure accurate data tracking and event instrumentation. Monitor product KPIs and proactively raise red flags for anomalies or unexpected trends. Participate in roadmap discussions, contributing insights backed by data. Assist in user segmentation and support marketing and CS teams with insights for personalized communication and retention strategies. Assist on any other related to the product development or management if required. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Qualification : Bachelors degree in Computer Science, Business Analytics, Engineering, Statistics, or related field.

Job Title: Go-To-Market Engineer Location: Mohali The Role As a GTM Engineer, you will play a critical role in scaling BotPenguin s revenue operations by building automated, data-driven systems for lead generation, pipeline management, and campaign optimization. You will collaborate with sales, marketing, and product teams to implement automation strategies, integrate tools, and optimize growth funnels. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 1 to 3 years in a GTM Technical or Solutions Engineering role. Strong business acumen combined with technical expertise in growth operations. Experience with marketing automation, lead scoring, and sales pipeline management. Proficiency in SQL, Python, or other scripting languages for data processing and automation. Hands-on experience with APIs, CRM systems (HubSpot), and automation tools (Zapier, Pabbly, or similar). Proficiency in building scalable automated systems. Quick to adapt and learn new growth technologies Ability to experiment, iterate, and scale successful growth strategies. What you will be doing Buyer Journey Optimization: Design and optimize the full-funnel buyer journey, from ICP identification to revenue conversion. Tech Stack Integration: Use SQL/Python/APIs or other suitable tech stack to integrate marketing automation tools, CRM, and analytics platforms. Campaign Execution: Manage outbound and inbound campaigns, leveraging automation and analytics to improve performance. Data & Analytics: Build dashboards, implement tracking mechanisms, and generate reports to drive data-backed decisions. Scalability & Efficiency: Ensure automation systems and growth campaigns scale effectively as the pipeline grows. Collaboration: Work closely with Sales, Marketing, and Product teams to align GTM initiatives with business goals. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Qualification : Bachelor's degree in Computer Science, IT, or related field.

About Organisation VT Netzwelt Pvt Ltd is a renowned global organisation known for designing, developing, and maintaining top-notch web, mobile, and e-commerce applications. We have a dedicated team of 130+ full-time experts located in India, Europe, and the USA. Our main focus is on developing inventive solutions for intricate technical problems and enabling our clients to fully embrace the advantages of digital transformation. Our clientele consists of publicly listed companies, multinational corporations, and emerging startups, all of whom share our steadfast dedication to high quality, agile processes, sustainable solutions, and technical expertise. Job Description: Business Analyst Experience: 2 to 3 years | Opening(s): 1 | Location: Mohali | Department: PMO Position Summary We are seeking a motivated and detail-oriented Business Analyst with 2 3 years of experience to join our dynamic team. As a Business Analyst, you will play a key role in bridging the gap between clients and development teams by understanding business needs and translating them into actionable requirements. This role involves working closely with cross-functional teams, including sales, development, QA, and project management, to ensure the successful delivery of projects and client satisfaction. Essential Duties and Responsibilities Pre-Sales Analysis: Collaborate with the sales team to understand client needs and objectives. Analyze client requirements and propose appropriate web and mobile-based IT solutions. Prepare and deliver presentations and proposals to potential clients. Establish and maintain strong relationships with clients, serving as their trusted advisor. Post-Sales Analysis: Collaborate with clients to gather and analyze project requirements. Conduct business process analysis to identify areas for improvement. Create detailed functional specifications and user stories for development teams. Provide ongoing support and clarification to development teams during the implementation phase. Prepare essential documentation, including BRD, FRD, and wireframes. Assist in user acceptance testing (UAT) to ensure delivered solutions meet client expectations. Required Skill Set and Experience Proven experience as a Business Analyst in a web and mobile-based IT services company. Understanding of eCommerce, web, and mobile technologies and trends. Proficiency in gathering and documenting business requirements. Strong analytical and problem-solving skills. Ability to prepare and deliver client presentations. Familiarity with Agile methodologies is a plus. Excellent communication and interpersonal skills. Strong attention to detail and the ability to manage multiple priorities.

Job Overview: We are seeking a skilled Business Analyst to join our team. The ideal candidate will be responsible for analyzing business systems and user needs, documenting requirements, defining scope and objectives, and formulating systems that align with overall business strategies. The role requires someone with excellent analytical, communication, and product management skills to work closely with cross-functional teams and stakeholders to ensure the successful implementation of business requirements. Responsibilities: Requirements Gathering & Analysis: Elicit business requirements through various techniques including interviews, document analysis, workshops, surveys, site visits, and use cases. Analyze and document business processes, workflows, and functional needs. Documentation: Create detailed requirement documents such as Functional Requirement Documents (FRD), System Requirement Specifications (SRS), Product Backlogs, and Competitive Analysis. Write clear and actionable documentation to communicate business needs to stakeholders and development teams. Design & Modeling: Develop Sitemaps, Information Architecture (IA), Flow Diagrams, and Wireframes using tools like Balsamiq, Visio, or Axure to communicate business and user needs effectively. Communication & Collaboration: Work closely with both internal and external stakeholders to understand functional requirements and provide ongoing updates to ensure alignment between business goals and technical solutions. Act as the bridge between business users and development teams. Business Process Understanding: Understand customer business needs and translate them into application and operational requirements. Create Use Cases, GUI designs, and screen/interface designs to ensure solutions meet user needs. Development Methodology: Apply appropriate development methodologies such as Agile or Waterfall to ensure timely completion of projects. Support mid-development client reviews, QA procedures, and unit testing to ensure quality deliverables. Cross-functional Collaboration: Collaborate with team members during requirements gathering, testing, roll-out, and operational phases to ensure seamless transitions between phases and successful project execution. Project Outputs & Leadership: Contribute to the development of project outputs, including business cases, solution vision and design, user requirements, solution mockups, prototypes, technical architecture (if needed), test cases, and deployment plans. Payment Gateway Knowledge: Knowledge of payment gateways like Stripe, Braintree, etc., and understanding of how these integrate into business processes. Requirements: Education: Bachelor's degree with a specialization in Computer Science, Information Technology, or any related field. Technical Skills: Strong technical knowledge, with proficiency in business analysis techniques, functional specification writing, and business requirements documentation. Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with diverse groups, including executives, managers, and subject matter experts. Analytical & Leadership Skills: Strong analytical, leadership, and planning skills to manage and guide teams through complex requirements and projects. Business Analysis Tools: Familiarity with tools like Balsamiq, Visio, Axure, and proficiency in MS Excel for documentation, data analysis, and reporting. Development Methodology Knowledge: Familiarity with Agile and Waterfall development methodologies to ensure that business requirements are clearly understood and accurately implemented by the development teams. Nice to Have: Experience working with payment gateways (e.g., Stripe, Braintree) and knowledge of their integration into business systems. Understanding of Agile and Waterfall project management methodologies and the ability to apply them effectively. Experience in project management or product management is a plus. What We Offer: Collaborative Environment: Work with a diverse, cross-functional team to solve real-world problems and deliver high-impact solutions. Professional Development: Opportunities to grow your skills, with mentorship from experienced professionals and a focus on continuous learning. Innovative Projects: Contribute to a variety of challenging and innovative projects that will advance your career and broaden your experience. If you re passionate about turning business needs into actionable technical requirements and thrive in an environment of collaboration and growth, we d love to hear from you. Apply today! Qualification : Bachelor's degree with a specialization in Computer Science, Information Technology, or any related field.

About the Role: We are seeking an experienced and customer-centric Senior Product Onboarding Specialist to join our team in Mohali. In this senior role, you will play a pivotal part in ensuring that our customers are onboarded seamlessly, receive personalized product demos, and are educated on best practices to maximize the value of our solutions. You will work closely with cross-functional teams to remove any roadblocks and contribute to improving product adoption and customer retention strategies. Key Responsibilities: Customer Onboarding: Lead and conduct high-level onboarding meetings, product tours, and company presentations, ensuring that customers understand how our products align with their business needs. Provide in-depth and tailored product demos based on the customer's goals, ensuring that complex product features are clearly explained and understood. Guide customers through product setup and ensure they are equipped for success from day one. Customer Education and Optimization: Work closely with customers to understand their specific goals and provide customized product information and best practices to help them achieve their desired outcomes efficiently. Proactively identify and remove roadblocks such as product-related issues, poor implementation, or gaps in customer knowledge that hinder their progress. Provide high-quality, ongoing educational materials and support to enhance product usage and adoption. Product Adoption and Retention: Collaborate with internal teams (e.g., customer support, product development) to address customer concerns and ensure timely issue resolution. Play a critical role in improving product adoption rates and increasing customer retention by fostering positive relationships and engagement strategies. Use insights from customer interactions to provide feedback to internal teams for continuous product improvement. Video Demonstrations and Educational Content: Create professional-grade video demonstrations, tutorials, and educational content to help customers better understand and utilize product features. Develop comprehensive onboarding materials, including step-by-step guides, video walkthroughs, and other resources that assist customers in achieving success with our products. Qualifications: Bachelor s degree in Business, Marketing, or a related field. 3-5 years of experience in product onboarding, customer success, or a related customer-facing role. Proven experience delivering product demos and guiding customers through complex product setups. Strong communication, presentation, and problem-solving skills with the ability to distill complex concepts into clear, actionable insights. Expertise in creating educational content, particularly video demonstrations, to support product adoption and customer success. Experience working with CRM systems, customer support tools, and video editing software is highly desirable. Demonstrated ability to build strong customer relationships and contribute to improving customer retention. Self-motivated and organized, with a proactive approach to solving customer challenges. Top Reasons to Work with Us: Join a fast-paced team of like-minded individuals who share your passion for customer success and technology. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and advanced technologies. Enjoy a high-growth work environment with ample learning and development opportunities. Competitive compensation package based on experience and skill. Qualification : Bachelors degree in Business, Marketing, or a related field.

About the Role: We are seeking an organized and proactive Project Coordinator to join our team in Mohali. This role involves supporting the project management team by coordinating project activities, managing schedules, and ensuring effective communication among team members. The ideal candidate will be highly organized, detail-oriented, and experienced in project management. Responsibilities: Project Coordination: Assist in the planning and execution of projects, ensuring they are delivered on time and within scope. Coordinate project activities and resources, ensuring effective communication among team members. Scheduling and Planning: Create and maintain project schedules, timelines, and milestones. Organize and schedule meetings, prepare agendas, and document meeting minutes. Documentation and Reporting: Maintain accurate and up-to-date project documentation, including project plans, status reports, and risk assessments. Prepare regular reports on project progress, risks, and issues for the project management team. Communication: Facilitate communication between project stakeholders, including team members, clients, and management. Ensure that project updates and changes are communicated effectively to all relevant parties. Support: Provide administrative support to the project management team, including tracking project expenses and coordinating logistics. Assist in resolving project-related issues and conflicts. Qualifications: Bachelor s degree in Business Administration, Project Management, or a related field. Proven experience in project coordination or management. Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in MS Office suite and project management tools. Ability to handle multiple tasks and prioritize effectively. Detail-oriented with strong problem-solving skills. Motivated self-starter with a keen interest in project management. Top Reasons to Work with Us: Gain hands-on experience in a fast-paced, innovative tech environment. Work alongside a talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and supportive work environment that fosters learning and development. Competitive compensation package based on experience and skill. Qualification : Bachelors degree in Business Administration, Project Management, or a related field.

Job Title: Principal Engineer Location: Mohali About The Role As a Senior Software Engineer, you will play a pivotal role in designing, developing, and optimizing BotPenguin s AI chatbot & Agents platform. You ll collaborate with product managers, tech leads, and customer success teams to develop robust backend APIs, integrate with frontend applications, and enhance system performance. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 3-6 years in software development roles. Technical Skills: Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion. Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. *Based on performance, this role offers the opportunity for promotion to a VP position.

Job Title: Content Strategist Location: Mohali About the role: The Content Strategist will play a pivotal role in shaping the content strategy for BotPenguin and other Relinns products. As part of a fast-paced environment, this role demands a dynamic professional with hands-on experience in content marketing within product companies, ideally in the SaaS space. They will be responsible for developing, implementing, and managing content plans across various platforms, driving brand visibility and customer engagement through strategic campaigns. With expertise in SEO, analytics, and digital marketing principles, the Content Strategist will collaborate across teams to deliver impactful content aligned with business goals. This role offers an opportunity to lead initiatives, analyze performance metrics, and contribute to the overall growth of Relinns products through innovative content strategies. What You Need for this Position: Master s degree in Marketing, Communications, or a related field. 1 to 3 years of proven experience in content marketing within a product company (preferably a SaaS product). Hands-on experience in planning and executing content strategies and campaigns and being the brand voice. Exceptional writing and editing skills with a keen eye for detail ensuring the alignment with overall business goals. Strong understanding of SEO, SEM, and digital marketing principles. Proficiency in content management systems (CMS) and analytics tools. Ability to develop and execute content strategies that drive brand awareness and customer engagement. Excellent interpersonal and communication skills, with the ability to collaborate effectively and manage tasks within a team. What You Will Be Doing: Lead the creation and execution of content strategies for BotPenguin and other Relinns products. Ensure alignment with business goals and brand guidelines. Direct the production of high-quality content across multiple channels (website, blogs, social media, etc.) and collaborate with internal teams to align content. Organize and maintain the content calendar, ensuring timely delivery of all content pieces, including blogs, social media posts, and email campaigns. Optimize content for SEO to drive organic traffic. Implement SEM strategies to enhance visibility and engagement. Monitor content performance using analytics tools. Generate insights to refine content strategies and improve results. Plan and execute content-driven marketing campaigns that support broader marketing initiatives. Oversee content distribution across owned and earned media channels, ensuring maximum reach and engagement. Work closely with marketing, design, product, and sales teams to align content efforts with business objectives. Lead and mentor a team of content creators. Provide feedback to ensure high-quality output and continuous improvement. Create and maintain training materials for new team members to ensure consistency in content creation. Continuously track industry trends and integrate new insights into content strategies. Top reasons to work with us: The organization is led by an IIM alumnus who built the organization on a strong set of values. So you will be continuing your MBA journey itself. Join a fast-paced team of like-minded individuals who share the same passion as you with whom you'll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning & development. Qualification : Masters degree in Marketing, Communications, or a related field.

Lead AI/ML Developer Designation: Lead Developer Vacancies: 5 Job Type: Full Time Location: Mohali Experience: 7+ Years Job Description We are seeking an experienced Lead AI/ML Developer to design, develop, and implement cutting-edge AI and machine learning algorithms across Natural Language Processing (NLP), computer vision, and deep learning domains. The role requires strong technical leadership skills to mentor and manage a team of AI/ML developers while delivering scalable, high-performance AI solutions. Key Responsibilities Lead the development and deployment of advanced AI/ML models focused on NLP, computer vision, and deep learning. Collaborate with cross-functional teams to translate business requirements into AI-driven solutions. Mentor and manage a team of AI/ML developers, promoting best practices and quality code. Experiment with and apply new AI/ML methodologies and technologies to enhance model performance and scalability. Stay current with the latest research and advancements in AI/ML fields, particularly NLP and deep learning. Required Skills & Experience Minimum 7 years of software development experience with 3+ years focused on AI/ML, especially NLP. Proven experience leading and managing AI/ML development teams. Strong programming skills in Python; expertise with TensorFlow, PyTorch, Keras, or similar frameworks. Hands-on experience with NLP libraries such as NLTK, spaCy, HuggingFace and computer vision tools like OpenCV. Practical knowledge of transformer models such as GPT-3, BERT, and deep learning architectures including CNN, RNN, GAN, and LSTM. Solid understanding of core machine learning concepts and advanced techniques. Experience with cloud AI/ML platforms like AWS SageMaker or Google Cloud AI. Experience in chatbot development is a plus. Excellent communication and leadership skills, with the ability to guide technical teams effectively.

Job Title: React Native Developer / Front-End Developer Job Type: Full-time Job Description: We are looking for a highly skilled React Native Developer or Front-End Developer to join our team. As a React Native Developer, you will be responsible for building high-performance mobile applications that operate on multiple operating systems, such as Android, iOS, and Windows. You should be a creative problem solver, capable of working well within a team and taking initiative on new ideas and projects. The ideal candidate will have expertise in building applications with React Native and will possess the ability to create user interfaces from prototypes and wireframes while integrating third-party APIs and maintaining a clean, functional codebase. You will play a crucial role in delivering high-quality applications that meet client needs and provide a great user experience. Key Responsibilities: App Development: Architect, build, and maintain high-quality React Native applications with clean, well-documented code. UI Development: Implement pixel-perfect user interfaces that match design prototypes and wireframes. Performance Optimization: Implement modern, smooth animations and transitions to enhance the user experience. API Integration: Integrate third-party APIs to extend the functionality of applications. Testing: Write unit and integration tests to ensure code quality and application stability. Application Deployment: Release applications to Apple App Store and Google Play Store. Native Modules: Work with native modules as needed to add platform-specific functionality. Team Collaboration: Collaborate closely with other React Native developers, project managers, QA professionals, and designers to deliver projects on time and according to requirements. Client Interaction: Understand project requirements, engage in client discussions, and ensure timely delivery of high-quality products. Continuous Improvement: Stay updated on the latest React Native best practices and frameworks to contribute to the improvement of the development process. Project Management: Help in the estimation of effort and time for project milestones. Ensure projects are delivered within scope and budget. Skills and Experience Required: React Native: Strong knowledge of React Native development, including creating cross-platform mobile applications. Front-End Skills: Experience with HTML, CSS, JavaScript, and JS frameworks (React.js, Redux, etc.). Native Development: Experience with Swift, Objective-C, and Java is a plus, though not required. UI Design: Proficient in creating modern, smooth, and intuitive UI and UX experiences. Problem-Solving: Ability to work through challenging React Native issues and contribute to community libraries. Continuous Integration: Experience in building and maintaining CI/CD pipelines for React Native applications. Testing: Solid understanding of unit and integration testing. Client-Facing: Experience in understanding client requirements, project planning, and managing expectations. Project Experience: At least 4 years of experience working on React Native applications and successfully delivering them. Responsibilities: Evaluate Competitors: Assess the competition and contribute to planning and strategy development. Client Relationship: Interact with clients to clarify project requirements and deliver successful results. Budget and Revenue Management: Ensure appropriate project budgeting and focus on revenue growth. Timely Delivery: Guarantee that all projects are delivered on time and meet the set objectives. Technology Adoption: Continuously explore new technologies and best practices to improve app performance and development processes. What We Offer: Collaborative Work Environment: Work alongside experienced developers, designers, and project managers in a dynamic team. Growth Opportunities: Take on leadership roles and grow with the company as we scale. Competitive Salary: Enjoy a competitive salary and benefits package. Work-Life Balance: We prioritize a healthy work-life balance with flexible working arrangements. If you have the skills to develop cutting-edge mobile applications and thrive in a collaborative team environment, we would love to have you join us. Apply now to be a part of our dynamic team!

Job Title: Quality Analyst (QA) Job Type: Full-time Company Overview: WebGuruz Technologies Pvt. Ltd., Mohali At Webguruz, we redefine excellence in Digital Marketing and Software Development. With 16 years of industry leadership, we have consistently delivered high-end solutions that drive business success and maximize client satisfaction. Our vision is simple yet powerful to provide cutting-edge, scalable, and results-driven solutions that empower businesses to thrive in an ever-evolving digital landscape. We foster a culture of innovation, collaboration, and continuous learning, ensuring that every team member grows both professionally and personally. Joining Webguruz means stepping into a dynamic ecosystem where you get to work with the latest technologies, tackle challenging projects, and make a real impact. We are dedicated to nurturing talent, encouraging creativity, and pushing the boundaries of what's possible. Be part of a team that blends expertise with innovation. Let s build the future together. Job Summary: We are looking for a Quality Analyst (QA) with 1 to 3 years of experience to ensure the quality and functionality of web and software applications. The ideal candidate should have a keen eye for detail, strong analytical skills, and expertise in testing methodologies to identify and resolve issues efficiently. You will be responsible for manual and automated testing, reporting bugs, and ensuring a seamless user experience. You will collaborate with developers and designers to enhance product performance and meet industry standards. Responsibilities: Review and analyze system specifications. Collaborate with QA Engineers to develop effective strategies and test plans. Execute test cases (manual or automated) and analyze results. Evaluate product code according to specifications. Create logs to document testing phases and defects. Report bugs and errors to development teams. Help troubleshoot issues and provide solutions. Conduct post-release/post-implementation testing. Work with cross-functional teams to ensure quality throughout the software development lifecycle. Required testing skills: Bug Testing, API Testing, Database Testing. Requirements & Skills: Proven experience as a Quality Assurance Tester or similar role. Experience in project management and QA methodology. Familiarity with Agile frameworks and regression testing is a plus. Ability to document and troubleshoot errors. Working knowledge of test management software and SQL. Hands-on experience with Postman, Jira, and Bug Testing. Excellent communication skills. Strong attention to detail and analytical thinking. Good organizational skills to handle multiple tasks efficiently. Educational Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field (BSc/BTech/MCA/BCA). Soft Skills Required: Strong analytical and problem-solving skills to identify and resolve issues effectively. Excellent communication skills to collaborate with developers, designers, and stakeholders. Detail-oriented mindset to ensure high-quality testing and bug detection. Good time management and organizational skills to handle multiple projects efficiently. Adaptability and willingness to learn new testing tools and technologies. A team player with a proactive approach to identifying process improvements. What You Get: Work with top clients on exciting projects. Chance to work with international clients and gain global experience. 5-day work week for better work-life balance. Modern office infrastructure with the latest technology. Medical insurance for health security. Freedom to try new ideas and experiment with designs. Friendly and supportive team environment. If you are passionate about delivering high-quality products, eager to learn, and ready to contribute to a dynamic team, we would love to hear from you! Apply now and join us in shaping the future of digital solutions! Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field (BSc/BTech/MCA/BCA).

Job Title: Full Stack Developer Location: Mohali Experience: 3-5 Years Openings: 4 Department: Web Development Education & Qualification UG: B.Tech/B.E/BCA (IT/Computer Science) PG: MCA/M.Tech/MS/M.Sc (Science) Position Summary We are looking for a Full Stack Developer to join our engineering team and contribute to the development of innovative software products. The ideal candidate should be able to quickly learn existing systems and components and actively participate in extending them to support business growth. Roles & Responsibilities Software Development & Maintenance Hands-on development and maintenance of web applications. Code, design, test, and debug software components. Follow Test-Driven Development (TDD) for high-quality code. Conduct code and design reviews to ensure best practices. Collaboration & Communication Maintain effective communication via emails and Slack. Provide proactive status updates and structured, fact-based arguments. Collaborate with cross-functional teams for smooth project execution. Critical Thinking & Problem-Solving Balance short-term needs with long-term goals. Identify requirements and mitigate risks proactively. Handle complex technical challenges with innovative solutions. Initiative & Ownership Take ownership of tasks and follow through to completion. Work independently or in a team-oriented environment. Technical Skills & Requirements Mandatory Skills: ES6+ (EcmaScript 6+), JavaScript Node.js, Express.js React.js or Angular.js MySQL or MongoDB Good to Have: GraphQL AWS Services & Serverless Architecture Microservices Architecture Familiarity with Linters, Webpack, Grunt, Gulp Candidate Profile Strong understanding of JavaScript & Object-Oriented Design Follows best practices and coding standards Strong problem-solving skills Willingness to accept challenges and solve complex problems Ability to work independently or collaboratively Join our team and build cutting-edge web solutions!

Job Title: Associate Software Engineer (MERN Stack) Location: Mohali, India Department: Web Development Experience: 0.9 1.5 years Openings: 10 Position Summary We are looking for a talented MERN Stack Developer to join our engineering team. The ideal candidate will assist in the development of innovative software products, quickly learn existing systems, and actively participate in enhancing them as the business grows. Essential Duties and Responsibilities Software Development Hands-on development and maintenance of web applications. Perform coding, design, testing, and system maintenance. Conduct code and design reviews. Utilize a Test-Driven Development (TDD) approach to deliver high-quality code. Collaboration & Communication Communicate effectively via emails and Slack. Provide proactive status updates and structured, fact-based arguments. Work collaboratively with cross-functional teams. Problem-Solving & Initiative Balance short-term needs with long-term goals. Analyze potential risks and find solutions proactively. Take ownership of tasks and follow through to completion. Technical Requirements Mandatory Skills: Proficiency in ES6+ (EcmaScript 6+), JavaScript. Hands-on experience with Node.js, React, Express.js. Knowledge of MySQL or MongoDB. Good to Have: Experience with GraphQL (plus). Familiarity with Serverless & Microservices Architecture. Understanding of AWS services (Primary ones). Experience with Linters, Webpack, Grunt, Gulp (plus). Candidate Profile Follows industry standards and best coding practices. Strong understanding of JavaScript & Object-Oriented Design. Good problem-solving and analytical skills. Willingness to accept challenges and tackle complex problems. Ability to work independently or within a team environment. Qualification & Experience Degree: B.Tech or MCA in Computer Science or equivalent. Experience: 0.9 to 1.5 years in a functional or technical role. Knowledge in Web Development and related technologies. Kickstart your career with us and grow as a Full Stack Developer! Qualification : Degree B.Tech or MCA in Computer Science or equivalent.

Job Title: Sr. Business Development Executive Experience: 4+ years | Location: Mohali | Department: Sales and Marketing Education Required: MBA/B.Tech/M.Tech/MCA in Computer Science or equivalent About Organisation VT Netzwelt Pvt Ltd, in its 10th year, is a renowned global organisation known for designing, developing and maintaining top-notch web, mobile, and e-commerce applications. We have a dedicated team of 130+ full-time experts located in India, Europe, and the USA. Our main focus is on developing inventive solutions for intricate technical problems and enabling our clients to fully embrace the advantages of digital transformation. Our clientele consists of publicly listed companies, multinational corporations, and emerging startups, all of whom share our steadfast dedication to high quality, agile processes, sustainable solutions, and technical expertise. Job Role We are seeking an experienced and motivated Senior Business Development Executive to join our team and take charge of Upwork bidding for international markets. The ideal candidate will have a proven track record of successfully securing projects on Upwork, exceptional communication and negotiation skills, and a deep understanding of international markets. This role requires a strategic thinker who can identify and pursue business opportunities, build client relationships, and contribute to the overall growth of our organisation. Required Skills and Experience 4+ Years of experience selling in the US and Canadian market. Experience selling software services, including Mobile, MEAN & MERN stack, Magento (eCommerce), etc. Experience in managing profiles and portfolios on platforms like Upwork, Fiverr, Toptal, We Work Remotely, etc. Experience in end-to-end sales using platforms like Upwork, Fiverr, Toptal, We Work Remotely, etc. Proven track record of consistent and persistent lead generation and sales on the platforms mentioned above. Experience in managing a team of sales executives working on these platforms. Flexible to work in various time zones as per work requirements. Functional Responsibilities Manage existing Upwork profiles and portfolios. Plan, execute and upgrade the lead generation process on Upwork. Explore and expand to other bidding/freelancing channels like Fiverr, Toptal, We Work Remotely, etc. Take complete ownership and generate consistent and persistent business using the platforms mentioned above. Follow up with prospects, sense opportunities, generate meetings, and close the deals. Build and maintain an accurate prospect/customer database by profiling and capturing relevant customer and prospect information. Communicate with internal teams to create feature lists, ballparks, estimates, proposals, etc. Work in sync with managers and team to meet desired sales targets. Desired Candidate Profile Extensive experience handling International clients (The U.S., Canada, UK, Ireland, etc.) MBA/B.Tech/M.Tech/MCA in Computer Science or equivalent 4+ years of experience in selling IT software development Flexible to work in various time zones as per work requirements. Ability to communicate effectively and build rapport with team members and clients. Very good in oral and written English communication skills Experience of working with HubSpot Qualification : MBA/B.Tech/M.Tech/MCA in Computer Science or equivalent

Job Title: SDR Sales Development Representative Experience: 5+ years | Opening(s): 1 | Location: Mohali | Department: Sales and Marketing About VT Netzwelt Pvt Ltd VT Netzwelt Pvt Ltd is a renowned global organisation known for designing, developing, and maintaining top-notch web, mobile, and e-commerce applications. We have a dedicated team of 130+ full-time experts located in India, Europe, and the USA. Our main focus is on developing inventive solutions for intricate technical problems and enabling our clients to fully embrace the advantages of digital transformation. Our clientele consists of publicly listed companies, multinational corporations, and emerging startups, all of whom share our steadfast dedication to high quality, agile processes, sustainable solutions, and technical expertise. Position Summary We are seeking an experienced and motivated Senior Sales Development Representative to join our team and take charge of Upwork bidding for international markets. The ideal candidate will have a proven track record of successfully securing projects on Upwork, exceptional communication and negotiation skills, and a deep understanding of international markets. This role requires a strategic thinker who can identify and pursue business opportunities, build client relationships, and contribute to the overall growth of our organisation. Key Responsibilities Manage existing Upwork profiles and portfolios. Plan, execute, and upgrade lead generation process on Upwork. Take complete ownership and generate consistent and persistent business using platforms mentioned above. Follow-up with prospects, sense opportunities, generate meetings, and close the deals. Build and maintain an accurate prospect/customer database by profiling and capturing relevant customer and prospect information. Communicate with internal teams to create feature lists, ballparks, estimates, proposals, etc. Working in sync with managers and team to meet desired sales targets. Qualifications & Skills 5+ Years of experience selling in the US and Canadian market. Experience in selling software services Mobile/Web/ Magento, etc. Experience in managing profiles and portfolios on platforms like Upwork. Proven track record of consistent and persistent lead generation and sales on the platforms mentioned above. Flexible to work in various time zones as per work requirements. Join our team and be a part of our journey towards delivering innovative solutions for a wide range of industries. We look forward to hearing from motivated candidates eager to contribute to the growth and success of our organisation.

Job Title: WordPress Developer Experience: 5+ years | Opening(s): 1 | Location: Mohali | Department: Digital Marketing Position Summary We are seeking an expert WordPress Developer primarily responsible for back-end development, including creating custom features and plugins. This position requires a combination of programming skills (namely PHP, HTML5, CSS3, and JavaScript) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on). The candidate should have a strong understanding of industry trends and content management systems. Experience with responsive and adaptive design is strongly preferred. Also, an understanding of the entire web development process, including design, development, and deployment is preferred. Key Responsibilities Architect and Develop Solutions: Design, implement, and maintain scalable and efficient backend solutions using WordPress, ensuring high performance and responsiveness to requests from the frontend. Develop Custom WordPress Code: Extend the platform s functionality as necessary through custom development of WordPress custom post types, plugins, or REST API connections. Manage Back-End Services and Database Configuration: Oversee technical aspects of the CMS and server-side configurations for optimal performance. Maintain WordPress Core and Plugin Software: Regularly test and implement software updates related to WordPress core, plugins, or theme files. Troubleshoot and Resolve Issues: Address website bugs or problems related to themes, plugins, or hosting environments. Optimize Website Performance: Code and test websites to adhere to standards set forth by Google s PageSpeed Insights, Page Experience, and Core Web Vitals reporting. Frontend Development: Hands-on knowledge of creating visually appealing and user-friendly interfaces using HTML, CSS, JavaScript, and popular frameworks, ensuring a seamless user experience across various devices and browsers would be a plus but not mandatory for this role. Collaborate with Designers and Frontend Devs: Work alongside UX/UI designers and other frontend developers to translate design into a functional and engaging user experience. Develop Websites: Code responsive and user-friendly websites based on client specifications or approved graphic design files. This includes the creation or customization of WordPress template files. Adhere to Development Standards and Best Practices: Maintain high code quality that adheres to community standards for accessibility, CSS coding, PHP coding, HTML coding, JavaScript coding, and Semantic HTML5 standards using a consistent markdown style guide. Implement SEO Best Practices: Optimize website templates for SEO strategies and techniques outlined by in-house SEO and Google best Practice. Conduct Cross-Browser and Cross-Device Testing: Create a consistent user experience across various platforms and devices. Stay Updated on WordPress Updates: Research, learn, and implement the latest WordPress software and coding updates. Provide Technical Support and Training: Offer support and training to clients or internal teams for managing and updating the WordPress CMS. Maintain Comprehensive Documentation: Document code, solutions, and methodologies for future reference or team member use. Skills and Qualifications Bachelor s Degree in Computer Science or related field, or equivalent experience. 5+ years of development experience with WordPress. Experience working with a variety of WordPress plugins. Supported the use of custom WordPress themes and plugin development. Experience with PHP development and PHP frameworks. Working knowledge of SQL, JavaScript, HTML, and CSS. Working knowledge of front and backend development. Familiarity with code versioning tools (GitHub). Ability to manage multiple projects and deliverables simultaneously. Desire to learn and take on new challenges. Experience setting up development environments. Familiarity with ITSM tools (ServiceNow). Knowledge of security controls. Ability to develop user stories to address user requirements. Working knowledge of Linux. Understanding of agile development tools, especially Micro Focus ALM suite. Personal Attributes The successful candidate must have excellent communication and interpersonal skills. Excels in a fast-paced, results-oriented environment with the ability to adapt to change quickly. A teamwork attitude, willing to take on extra tasks and see them through. Acute attention to detail and problem-solving technical skills are also necessary attributes for the role. Join our team and be part of creating impactful campaigns that make a difference for our clients. If you re a creative thinker with a passion for words and a drive to succeed, we d love to hear from you! Qualification : Bachelors Degree in Computer Science or related field, or equivalent experience.