Change Management Plan Jobs in Noida

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Process Lead / Process Engineer Location: Noida Experience: 5 20 Years Industry: Chemical Process | Oil & Gas | Refinery | Petrochemical | Fertilizer Employment Type: Full-Time Role Overview: We are seeking an experienced Process Lead / Process Engineer to join our engineering team. The ideal candidate will have a strong background in process design and engineering within sectors such as oil & gas, refineries, petrochemicals, fertilizers, or chemical process plants. This role involves technical review and enhancement of basic engineering packages (BEPs), ensuring optimum operability, and driving value engineering. Key Responsibilities: Basic Engineering Package (BEP) Review Analyze and provide value-added recommendations to basic engineering packages for improved operational efficiency. Identify areas for optimization in plant operability and process control. Process Design Optimization Provide technical input for the design and selection of pumps, control valves, and other critical process equipment. Review and validate process data sheets for control valves, flow transmitters, level instruments, etc. Stakeholder Coordination & Communication Lead and participate in internal departmental meetings, client discussions, vendor interactions, and management reviews. Ensure clear and consistent communication across all project stakeholders. Required Skills & Qualifications: Bachelor s degree in Chemical Engineering or related field (Master s preferred for senior roles) 5 to 20 years of experience in process engineering in relevant industries Strong understanding of process instrumentation, control systems, and equipment design Proven ability to review and improve basic engineering documentation Effective leadership, coordination, and interpersonal skills Strong communication skills, both written and verbal Preferred Industry Experience: EPC/EPCM companies or plant owners in sectors including: Oil & Gas Refineries Petrochemicals Fertilizers Chemical Process Plants If you're passionate about driving engineering excellence and optimizing complex industrial processes, apply now to be a part of our growing team. Qualification : Bachelors degree in Chemical Engineering or related field (Masters preferred for senior roles)

Project Manager Cybersecurity Location: Noida Experience: 7 10 Years Education: Bachelor's Degree in Accounts or a related field Job Summary: We are seeking an experienced and results-driven Project Manager to lead and manage cybersecurity and IT infrastructure projects. The ideal candidate will possess strong leadership abilities, a deep understanding of IT and cybersecurity domains, and a proven track record of delivering complex projects on time and within budget. Key Responsibilities: Project Planning & Execution: Develop detailed project plans outlining scope, objectives, deliverables, timelines, and resources. Align project objectives with business goals and collaborate with key stakeholders throughout the lifecycle. Team Leadership: Assemble and manage cross-functional teams. Provide leadership, motivation, and support to ensure successful project execution. Risk & Issue Management: Identify potential project risks and implement mitigation strategies. Monitor ongoing risks and adjust plans proactively to resolve issues. Budget & Resource Management: Develop and maintain project budgets, ensuring resource optimization and cost control. Track expenses and ensure delivery within approved financial limits. Stakeholder Communication: Establish clear communication plans with stakeholders and provide regular status updates. Facilitate progress reviews, meetings, and reporting on key milestones. Vendor Management: Coordinate with external vendors to ensure timely delivery of services and solutions. Manage vendor relationships, evaluate performance, and negotiate contracts. Quality Assurance: Implement and monitor quality standards to ensure deliverables meet requirements. Follow industry best practices in cybersecurity and IT infrastructure. Change Management: Develop and execute change management strategies to support the transition to new systems and processes. Minimize disruption and facilitate smooth adoption across the organization. Compliance & Security: Ensure all projects adhere to regulatory requirements and cybersecurity standards. Address security vulnerabilities and enforce data protection measures. Documentation: Maintain accurate and up-to-date documentation, including project plans, reports, risk logs, and meeting minutes. Ensure accessibility and version control for future reference. Required Skills & Competencies: Soft Skills: Strong leadership and interpersonal skills Excellent verbal and written communication Ability to manage multiple projects under pressure Analytical mindset with a problem-solving orientation Technical/Functional Skills: 7 10 years of experience in IT project management, preferably in cybersecurity or infrastructure domains In-depth understanding of IT infrastructure (networks, servers, cloud, virtualization, storage) Proficiency in project management tools and methodologies (e.g., Agile, Waterfall, PMP, PRINCE2) Familiarity with industry cybersecurity standards and best practices Qualification : Bachelor's Degree in Accounts or a related field

Position: General Manager Operations Excellence (Strategy & Transformation) Location: Noida, Uttar Pradesh Department: Merchant Operations Employment Type: Full-time About Paytm Paytm is India s leading mobile payments and financial services distribution company. As the pioneer of mobile QR payments, we build innovative technologies that empower millions of small businesses with seamless payment and commerce solutions. Our mission is to bring half a billion Indians into the mainstream economy through the power of technology. About the Role We are seeking a dynamic and experienced leader to spearhead operational excellence initiatives across our merchant ecosystem. As General Manager Operations Excellence, you will own the end-to-end strategy and execution of merchant onboarding, engagement, and support. You will also lead the lifecycle management of our Field Sales Executives (FSEs), ensuring performance, productivity, and retention are optimized. This is a high-impact role that requires a strategic thinker with a hands-on approach and a deep understanding of field operations. Key Responsibilities Merchant Lifecycle Management Develop and execute scalable processes to onboard, support, and retain merchants across regions. FSE Strategy & Execution Lead the hiring, training, and performance management of Field Sales Executives. Drive initiatives that improve field productivity, reduce attrition, and enhance merchant experience. Operational Excellence & Process Innovation Identify bottlenecks in field operations and implement practical solutions by collaborating with cross-functional teams (product, tech, legal, and more). Performance Analytics Build systems to track KPIs for FSEs and merchant operations. Leverage data to generate insights, implement feedback loops, and continuously improve team performance. Field Sales Leadership Foster a culture of accountability and operational discipline. Share and implement field best practices across teams and regions. Strategic Roadmapping Drive planning and execution aligned with company goals. Own outcomes with a strong focus on business impact. Communication & Reporting Maintain clear, structured communication with internal stakeholders and leadership. Deliver regular updates, reports, and recommendations. Experience: 10+ years of experience in merchant operations, field sales, business operations, or consulting Proven track record of leading and scaling field operations in high-growth environments (fintech, e-commerce, or retail preferred) Skills & Attributes: Strong operational and analytical skills Excellent leadership, communication, and stakeholder management Strategic thinker with an execution-first mindset Ability to navigate ambiguity and work independently High bias for action and results Educational Background: MBA or equivalent postgraduate degree preferred Work in a merit-driven, fast-paced fintech environment with a wide canvas for growth and innovation Be a part of a mission-driven company that is transforming digital commerce at scale Collaborate with top talent across domains in an agile, flat, and inclusive organizational culture Opportunity to drive large-scale impact across 500M+ users and 21M+ merchants Qualification : MBA or equivalent postgraduate degree preferred

Job Title: Human Resource Manager Location: Noida Experience Required: 6 to 11 years Employment Type: Full-Time Interview Process Round 1: Initial Interview with HR Round 2: Final Interview with Operations Team About the Role We are looking for an experienced and dynamic Human Resource Manager to lead and manage our HR operations in Noida. This role involves end-to-end ownership of HR strategies, recruitment, employee engagement, performance management, and compliance. The ideal candidate will be a proactive problem solver with deep knowledge of HR best practices and Indian labor laws. Key Responsibilities

Job Title: Project Manager Location: Noida, India Experience: 7+ years Education: Bachelor s Degree in Computer Science, Engineering, or related fields About the Role We are seeking a skilled Project Manager to lead cloud infrastructure projects, cloud migrations, and DevOps initiatives. You will manage the entire project lifecycle from discovery and requirements gathering to deployment, testing, and cutover while ensuring seamless delivery within scope, budget, and timeline. This role involves working closely with cross-functional teams and high-level stakeholders to drive successful cloud projects on AWS, Azure, Google Cloud, or private clouds. Key Responsibilities Manage cloud infrastructure projects including deployments, migrations, and DevOps implementations across public and private cloud environments. Oversee all project phases: discovery, requirements gathering, infrastructure setup, testing, cutover, disaster recovery (DR), and security assessments. Define and control project scope, create detailed work plans, manage resources, set deadlines, allocate tasks, and track progress. Conduct RAID (Risks, Assumptions, Issues, Dependencies) analysis and implement project governance processes. Proactively manage project changes, identify potential risks or crises, and develop contingency plans. Lead stakeholder engagement and manage high-level communication with clients, program boards, and project sponsors. Facilitate project status meetings, provide progress reports, and escalate issues timely with recommended corrective actions. Identify interdependencies among stakeholders and ensure alignment to mitigate risks. Resolve conflicts and issues within project teams and client interactions to maintain smooth execution. Use project management tools such as JIRA, Zoho Project, MS Project for effective planning and tracking. Required Skills and Experience 7+ years of project management experience with a focus on cloud infrastructure, cloud deployments, migrations, and DevOps projects. Strong knowledge of cloud deployment lifecycle stages, including DR and security assessments. Proven experience migrating workloads across AWS, Azure, Google Cloud, and private cloud environments. Expertise in scope management, project planning, WBS management, resource allocation, and project documentation. Ability to manage multiple projects and deliver results under tight deadlines. Excellent communication, presentation, and stakeholder management skills, including direct client interaction and leading status meetings. Proficient in project management tools such as JIRA, Zoho Project, and MS Project. Certification in PMP, Scrum Master, or Prince2 is required. Proficient in Microsoft Excel, Word, and PowerPoint. Strong analytical, problem-solving, decision-making, and organizational skills. Customer-focused, proactive, and highly responsive attitude. Preferred Qualifications Hands-on experience with AWS cloud implementations and architectures. Familiarity with Agile methodologies, especially Scrum. Experience managing fixed-price engagements. Basic understanding of AWS cloud design patterns and architecture principles. Education Bachelor s degree in Computer Science, Engineering, Science, Mathematics, Statistics, Commerce, or Total Quality Management. Apply now to join a dynamic team managing cutting-edge cloud projects and driving digital transformation! Qualification : Bachelors Degree in computer science or Engineering

Job Title: Managed Services Enablement Executive Location: Noida, India Experience: 3 - 5 years Education: Bachelor s Degree in Computer Science, Engineering, or related field Role Overview We are looking for a motivated Enablement Executive to lead onboarding, training, and skill development initiatives for our Cloud Managed Services team. You will play a vital role in ensuring new and existing team members are equipped with the right knowledge, certifications, and skills to excel and grow within the organization. Key Responsibilities Onboarding and Induction Design and implement induction programs tailored to new joiners' levels. Coordinate and schedule onboarding sessions with relevant team members. Track and maintain onboarding progress for all new hires. Certification Management Maintain up-to-date certification records of the team. Develop and communicate certification plans aligned with team roles and company requirements. Skillset Matrix and Training Needs Analysis Maintain a comprehensive skillset matrix for the Managed Services team. Identify gaps and training needs for individuals and teams. Plan and organize targeted enablement programs and training sessions. Team Enablement and Upskilling Identify candidates for upskilling and advancement. Develop and execute enablement programs for current team members and freshers. Assign mentors and facilitate pre-assessments, training, hands-on experience, weekly reviews, post-assessments, and final evaluations. Ongoing Enablement and Training Programs Organize account-specific training and sessions on SOPs and escalated issues. Facilitate technical discussion forums ("Tech Chats"). Coordinate registration and participation tracking for relevant webinars and workshops. Reporting and MIS Prepare and share monthly progress reports on enablement activities at the department level. Skills & Qualifications Excellent spoken and written English communication skills. Proven team handling and coordination capabilities. Strong organizational and planning skills. Good working knowledge of Microsoft Office (Word, Excel, PowerPoint). Ability to work collaboratively with cross-functional teams and stakeholders. Education Bachelor s Degree in Computer Science, Engineering, or a related discipline. Join us to be a key driver of learning and development within a dynamic cloud services team! Qualification : Bachelors Degree in Computer Science, Engineering, or a related discipline.

Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field

Technical Project Manager Noida 8+ Years Experience Full-Time Location: Noida Experience Required: 8+ years Job Type: Full-Time Open Positions: 1 Job Overview: We are looking for a dynamic and experienced Technical Project Manager to lead our software development projects. In this role, you will be responsible for the planning, execution, and successful delivery of complex technical projects. You will work closely with cross-functional teams, including developers, engineers, and designers, to ensure that projects are completed on time, within scope, and meet the highest standards. Key Responsibilities: Project Planning: Develop detailed project plans, including scope, objectives, timelines, resource allocation, and budgets. Team Leadership: Lead cross-functional teams, ensuring alignment and effective communication towards achieving project goals. Resource Management: Optimize resource allocation to balance workload, priorities, and project performance. Risk Management: Identify potential risks, create mitigation plans, and ensure minimal project disruptions. Stakeholder Communication: Regularly communicate with stakeholders, provide project updates, manage expectations, and address concerns. Quality Assurance: Implement and enforce quality assurance processes to ensure project deliverables meet all standards. Change Management: Manage changes to project scope, timeline, and resources, assessing impacts and adjusting accordingly. Documentation: Maintain comprehensive documentation, including progress reports, meeting minutes, and technical specifications. Continuous Improvement: Identify process improvements and implement best practices to optimize project management effectiveness. Required Skills and Qualifications: Bachelor s degree in Computer Science, Engineering, or a related field. Advanced degree or PMP certification is a plus. Minimum 8 years of experience managing technical projects, preferably in the software development industry. In-depth knowledge of project management methodologies, including Agile and Scrum. Proven leadership, communication, and interpersonal skills. Strong organizational skills with the ability to manage multiple projects simultaneously. Expertise in project management tools such as JIRA, Asana, or Microsoft Project. Ability to adapt to changing priorities and demands. Qualification : Bachelors degree in Computer Science, Engineering, or a related field. Advanced degree or PMP certification is a plus.

JOB DETAILS / ROLE PURPOSE: This role consists of managing the Workforce Planning of the Finance Factory, as well as the related costs. This role is part of the People Management department of Performance Steering division, part of the Finance Factory. It implies to guarantee IT tools, develop and maintain internal controls & procedures, monitor performance of the activities in order to ensure the excellence of the operations under responsibility: Strategic Workforce planning, Recruitment and Exit and HR analytics. KEY RESPONSIBILITIES: Strategic Workforce Planning Analyze the current Finance Factory workforce. Conduct skills gap analysis. Conduct HR cost analysis, including salary, training costs, travels & expenses Anticipate future changes and requirements. Develop, implement and monitor an action plan. Recruitment and Exit Ensure replacements and new positions are timely validated. Monitor and communicate the recruitment and exit status. Monitor and report recruitment and exit statistics. Ensure the HR database is always accurate. HR analytics Ensure HR data in SuccessFactors and HR systems are accurate. Monitor and report HR analytics. PROFILE KEY REQUIREMENTS: Qualifications & Experience Strong analytical skills. Ability to synthesize. Ability to consolidate large volume of data into structured and simple outputs. Ability to arbitrate and prioritize. Ability to interact with all levels of the organization. Solutions and results oriented. Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge. Initiative: Capacity to learn. Ability to undertake initiative. Customer service: Ability to innovate and seek for advances in technology and practices. Other Skills: Excellent written and verbal communication. Networking skills: Ability to liaise with members of other functions. Ability to work and communicate with different cultures, levels and organizations world-wide. Finance: Finance Acumen HR Acumen Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

IT Security Manager General Purpose: Security leader with a background in AWS and cloud Security. A successful candidate will have excellent written and verbal skills, be organized, and have expert level skills in the field of IT and Cloud Security. You will help define and enforce our security policies and procedures. You must have demonstrable experience and skills in Cloud based security and have managed and built successful security operations in the past. You must be capable of leading from the front lines, this position requires both hands on technical experience as well as management skills. Reporting to the Director of Information Technology, you will be responsible for architecting and implementing our IT Security policies. Job Status: Full Time Essential Duties & Responsibilities: Provide leadership and technology vision to the IT Security team Perform internal Security Audits Participate in external Security Audits Document, implement and monitor adherence to IT security standards Assess and improve security metrics Work on improving security tools and operations Monitor and manage IDS, vulnerability scanning & assessments Work as DPO (Data Privacy Officer) for the company Create awareness in the company on Security, Privacy and compliance requirements Ensure security and privacy training for staff involved in data processing Conducting security and privacy audits to ensure compliance and address potential issues proactively Serving as the point of contact between the company and clients for privacy controls Log aggregation and analysis Manage Anti-Virus Address security and data breach related issues and incidents Minimum Requirements: CISSP, Security+ or equivalent certification 10+ years of Cyber Security experience 5+ years of IT management experience 5+ years of AWS experience 3+ years of experience with Identity & Access Management tools 10+ years of Linux & Windows Security administration Experience with managing Cloud and Container Security Experience with Network and Application penetration testing Experience with Vulnerability scanners, IDS and IPS deployment and monitoring Experience with SIEM tools Experience in developing, documenting and implementing security standards Experience with Security Automation and Orchestration tools Experience with Incident Response & Management, Vulnerability Management, Patch Management Experience managing security operations and teams Ensure Customer Satisfaction Ensure success and be accountable for individual product/project Accountable for Quality of the product/project and deliverables Drive Continual improvement programs to bring organization efficiencies process, tools, skills etc. Represent as appropriate in Inspections and Audits (External and Internal) and drive action plans to closure Ensure deep dive conduct of RCAs and ensure CAPAs to closure Ensure a metrics driven organization Additional Qualifications: Experience with Datadog or equivalent monitoring tools (Logz.io, Splunk, Nagios, SumLogic) Experience with practices such as Change Management and Configuration Management Experience with Infrastructure as Code and tools such as Chef, Ansible, Puppet Experience hardening Operating Systems and Applications (Centos, RHEL, Ubuntu, Windows) Endpoint security management Experience working in GxP environments Experience with practices such as Change Management and Configuration Management

Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.

General Skills: Excellent in reporting tools and techniques, presentation skills Strong communication skills Excellent analytical skills Strong interpersonal communication and management skills Demonstrated problem-solving skills Process improvement Strong understanding of statistics and ability to represent data effectively to higher management Roles and Responsibilities: Analyze complex business problems and determine an IT solution Gather data and analyze business and user needs Coordinate the development of documentation to enable implementation and turnover of the process of the system Implement, lead, and audit progress with the development process and quality initiatives as appropriate to the project and product needs Ownership of standards-based compliance or process improvement efforts, as required by programs and as appropriate to project and product needs Participate in and implement global software quality improvement initiatives and processes, ensuring adherence to project standards and timely, measurable results Leverage effective, clear, and timely communication via all available written and verbal forms Ensure commitments and progress to schedules remain clear, reasonable, proactively monitored, and timely reported to the Project Manager Implement development plans and coach individuals to reach their maximum potential Provide regular constructive feedback on performance/development and address poor/mediocre performance in a timely manner Regularly communicate company news and team progress against the business plan Create team spirit and coordinate between the technical team and higher management Knowledge of preparing BRD, SOW, and RFP documents Experience in writing user stories Define the objectives and scope of the business system Proactively maintain awareness of development methodology and standards to improve project, product, or process quality Conduct post-project evaluations Plan and oversee new marketing initiatives Create a detailed Scope of Work document

Job Description: Project Manager (Digital Marketing - SEO) Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Digital Marketing (SEO), Project Coordination, or Project Management roles. Key Responsibilities: Manage projects and establish professional and profitable relationships with key personnel and clients. Coordinate with various departments (support, service, technology) to ensure seamless client account management. Oversee client receivables, monthly retention planning, and execution. Document client requests and feedback to ensure timely follow-up and resolution. Achieve strategic customer objectives and account plans defined by management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives and customer expectations. Skills & Qualifications: Excellent written and verbal communication skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Ability to maintain a positive and motivational attitude under pressure. Proficiency in MS Word, MS Excel, and MS PowerPoint. Project Management, Digital Marketing, and Technical skills are preferred. Fixed working hours 5 days a week. Attractive incentives. Young and vibrant work culture. Preferred Location: Noida

Job Description: IT Project Manager Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Project Coordination or Project Management roles. Key Responsibilities: Manage projects and establish productive, professional, and profitable relationships with key personnel and clients. Coordinate with various departments, including support, service, and technology, to ensure seamless client account management. Oversee client receivables, and plan and execute monthly retention strategies. Document client requests and feedback to ensure timely follow-up and resolution of queries and escalations. Achieve strategic customer objectives and execute account plans defined by company management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives, and customer expectations, and assess ongoing customer needs. Skills & Qualifications: Excellent written and verbal communication and presentation skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Proficiency in HTML, Java Development, Android, and iOS Development. Ability to maintain a positive and motivational attitude under pressure. Project Management, IT, and Technical skills are preferred. Preferred Location: Noida

Responsibilities: 1. Stakeholder Collaboration: Work closely with business stakeholders to understand their objectives, processes, and requirements. Facilitate discussions to gather and prioritize business needs and objectives. 2. Requirements Elicitation & Documentation: Use various techniques such as interviews, workshops, and document analysis to elicit, analyze, and document business requirements. Translate business requirements into functional specifications, user stories, and process flows. 3. Cross-Functional Team Collaboration: Collaborate with developers, QA analysts, project managers, and other teams to ensure solutions meet business needs and are delivered within time and budget constraints. Facilitate smooth communication between business and technical teams to align on requirements. 4. Impact Analysis & Risk Management: Conduct impact analysis and risk assessments to evaluate the effects of proposed changes and identify potential risks and dependencies. 5. Support for New System Development: Guide the development and implementation of new systems and processes. Provide training, documentation, and support to end users. 6. Testing & Quality Assurance: Participate in testing activities such as test planning, execution, and defect management. Ensure solutions meet the required quality standards and align with user expectations. 7. Performance Monitoring & Optimization: Track and monitor key performance indicators (KPIs) and metrics to evaluate the effectiveness of implemented solutions. Identify opportunities for further optimization. 8. Continuous Improvement: Stay updated on industry trends, emerging technologies, and best practices. Drive innovation and continuous improvement within the organization. Qualifications: Experience: 7+ years of experience as a Business Analyst or in a similar role. Proven experience in the lending domain (consumer, mortgage, personal loans, etc.) is a must. Skills: Strong analytical and problem-solving skills with the ability to analyze complex business processes. Expertise in business analysis techniques like requirements elicitation, process modeling, and user story mapping. Strong communication and interpersonal skills to interact with stakeholders at all levels. Methodologies & Tools: Knowledge of Agile methodologies and experience working in Agile environments is preferred. Familiarity with business analysis tools and techniques to streamline processes. Preferred Attributes: Experience in transforming business needs into actionable technical requirements. Ability to identify opportunities for process optimization and system improvements. Excellent at managing stakeholder expectations and ensuring solutions are delivered efficiently.

Role Overview: The Director of Delivery at ACS - GDC will lead a multi-disciplinary team delivering digital experience solutions to Adobe customers. This role encompasses practice management, team development, business performance oversight, and customer leadership. The director will collaborate with other practice managers, business units, and customers to drive the growth and success of Adobe s solutions. Key Responsibilities: Practice Management & Team Leadership: Align practice team with organizational goals; manage headcount and organizational needs. Own the recruitment, onboarding, and mentorship of team members. Lead internal communications, practice meetings, and performance reviews. Oversee business performance, including revenue acceleration, backlog management, and expense management. Ensure a balance between onshore and offshore resources to meet margin goals. Customer Leadership: Support pre-sales activities and approval of deals. Assist with customer-facing issues and engage in customer-critical discussions. Travel onsite to maintain relationships, gather feedback, and ensure the delivery of successful engagements. Thought Leadership & Collaboration: Contribute to thought leadership in industry verticals and technical/strategy competencies. Drive collaboration with internal teams like the Center of Excellence and Business Management. Support the development of reusable practices and methodologies, ensuring delivery readiness. Team Development & Mentorship: Lead the development of team members through mentorship, career planning, and feedback. Cultivate top talent and assist in career progression, including promotions and performance management. Plan and execute skill development initiatives in collaboration with enablement teams. Required Qualifications: Experience: 22+ years of experience, with at least 12 years in a consulting management role and 10+ years as a client-facing consultant. Proven experience leading teams in delivering enterprise-scale technology solutions, particularly in digital marketing and enterprise software. Experience in content management, web analytics, campaign management, and other digital marketing technologies. Track record of building new teams and driving organizational transformation. Skills: Strong verbal, presentation, and written communication skills, including executive-level communications. Excellent problem-solving, conflict resolution, and negotiation skills. Ability to collaborate with diverse teams and lead projects with varied strengths. Exceptional organizational, team-building, and leadership skills, with the ability to manage cross-functional teams in complex environments. Other Requirements: Ability to lead in an uncertain and ambiguous environment. Willingness to travel up to 50%.

Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology

Executive Setup & Integration Location: Noida Experience: 8+ years Role Overview We are seeking a detail-oriented and experienced Executive Setup & Integration professional to manage the setup, maintenance, and integration of Property Management Systems (PMS), Point of Sale (POS), and Central Reservation Systems (CRS). You will play a critical role in technical analysis, problem-solving, and ensuring smooth integration aligned with operational goals. Key Responsibilities Lead and actively participate in the setup and ongoing maintenance of PMS, adapting functional interfaces to meet technical and operational requirements. Perform in-depth technical analyses and evaluations to support seamless integration between PMS, POS, and CRS platforms. Proactively investigate and resolve operational issues related to PMS, POS, and CRS either independently or as part of the PMS team. Serve as the primary PMS, POS & CRS liaison with Account Managers, managing complex issues and aligning priorities. Support cost management efforts by minimizing through-life costs of PMS systems and driving affordability initiatives. Coordinate system and equipment management within assigned areas to ensure consistent integration performance. Apply expertise in modern cloud-based PMS platforms, including control and integration capabilities. Utilize knowledge of Online Travel Agents (OTA) and Global Distribution Systems (GDS) to enhance integration effectiveness. Align integration activities with master programs, managing risks and opportunities while ensuring value for money. Make informed integration decisions within scope and collaborate with PMS Integration Management for approvals. Take ownership of assigned tasks, delegating to resources as needed while maintaining accountability. Demonstrate experience across multiple phases of the setup and integration lifecycle with a strong understanding of adjacent processes and lifecycle challenges. Skills & Requirements Bachelor s degree or equivalent. Minimum 8 years of experience in support, service, or integration roles within the hospitality or related technology sectors. Strong analytical, organizational, communication, and interpersonal skills. Adaptable to new processes, technologies, and organizational changes. Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook). Ability to work effectively in a multitasking, fast-paced environment. Professional, proactive get-it-done attitude with strong work ethics. If you have a passion for technology integration and delivering seamless hospitality solutions, this is the role for you! Qualification : Bachelors degree or equivalent

Position Title: Project Manager Projects Location: Noida Department: Projects Employment Type: Full-Time Role Overview We are seeking a proactive and results-oriented Project Manager to lead the end-to-end execution of complex, multidisciplinary engineering projects. You will be responsible for delivering high-impact robotics and automation solutions including Collaborative Robots, Quadrupeds (Trakr), Remote Ultrasound Systems, and Bi-Pedal Robots on time, within scope, and within budget. This role requires strong leadership, coordination, and communication skills to manage internal and external stakeholders and ensure seamless integration across engineering, software, supply chain, and customer interfaces. Key Responsibilities Project Planning & Execution Take complete ownership of projects from handover by Sales/Solutions teams to system commissioning and post-delivery support. Understand the full scope of the project, including technical specifications, contractual terms, and customer expectations. Define and monitor project schedules, budgets, and deliverables across all project phases. Stakeholder & Team Coordination Coordinate across cross-functional teams including Design, R&D, SCM, Mobile Robotics, and Software to drive timely execution. Interface with customers to ensure alignment on design approvals (DAP & FSD) and ongoing project requirements. Provide regular updates to leadership and stakeholders on project status, risks, and mitigation plans. On-Site Management & Oversight Review and monitor progress with Site Engineers/Managers and ensure execution aligns with approved timelines. Ensure smooth integration of mechanical, electrical, and software systems during installation and commissioning. Visit project sites as needed to resolve issues, eliminate bottlenecks, and ensure operational excellence. Compliance, Safety & Quality Oversee EHS and statutory compliance on-site; ensure proper submission of documentation such as HIRA, WMS, etc. Drive quality assurance across project activities and contribute to continuous process improvement. Cost & Resource Management Track budget utilization and analyze plan vs actual costs. Identify and mitigate budget variances while maintaining quality and delivery expectations. Key Skills & Qualifications 4 8 years of hands-on project management experience, preferably in engineering, robotics, or capital equipment domains. Proven experience in end-to-end project delivery from contract handover to system deployment and handoff. MBA preferred, along with a PMP certification (or equivalent project management credentials). Strong understanding of engineering workflows (mechanical/electrical/software integration). Exceptional stakeholder management, risk mitigation, and communication skills. Willingness to travel to customer sites as needed across project phases. Be part of an ambitious team driving cutting-edge robotics projects across diverse industries. Work in a collaborative, innovation-led environment with a strong focus on impact and execution. Contribute to breakthrough technologies and large-scale automation solutions with global relevance. Enjoy a flexible work culture and fast-paced career growth within India s largest robotics company. Qualification : MBA preferred, along with a PMP certification (or equivalent project management credentials)