Charge Capture Specialist Jobs in Chennai

Billing Specialist (Demo and Charge Entry) Location: Chennai Department: Billing Operations Career Band: Professional II Role Overview: The Foundation of Billing Accuracy We are seeking a detail-oriented Billing Specialist to manage the critical front-end of our Revenue Cycle. You will be responsible for the precise entry of Demographics and Charges, ensuring that patient information is verified and billing data is submitted according to strict client protocols. Core Technical Responsibilities Data Management & Entry: Demographics (Demo) Entry: Accurately pull or create patient records using Face Sheets. Verify name, DOB, and contact details to prevent downstream claim rejections. Charge Entry: Translate medical services into billable charges by following specific Client Protocols and guidelines. Document Handling: Access and securely download Super Bills and Face Sheets from client file servers. Verification & Quality Control: Insurance Eligibility: Proactively check and update Eligibility Status to ensure the insurance provider is active before billing. Log Maintenance: Track and maintain status logs to ensure 100% accountability for all files received. Query Resolution: Maintain a real-time query log and ensure all client queries are updated by End of Day (EOD). Requirements & Qualifications Experience: Minimum 1 year of professional experience specifically in Demo and Charge Entry. Education: Graduate in any stream. Typing Proficiency: High speed and accuracy in typing to meet daily volume targets. Attention to Detail: Ability to spot discrepancies between Face Sheets and system data. Reporting Structure: Reports to Team Leader Billing Operations. Qualification : Graduate in any stream

Billing Specialist Payment Posting Location: Chennai Department: Billing Operations Career Band: Professional II Role Overview: Financial Reconciliation & Accuracy We are seeking a meticulous Billing Specialist to join our Payment Posting team. You will be responsible for the final stage of the billing cycle: ensuring that payments from insurance providers and patients are accurately reconciled. Your expertise in EOB review, Adjustment handling, and Denial Identification will be critical in maintaining a healthy accounts receivable. Technical Skills & Core Competencies Payment Processing: Manual & Auto Posting: Proficiency in managing high-volume payment entries, including electronic remittance and paper checks. Financial Formulas: Strong understanding of Co-pays, Co-insurance, and Deductibles. HSA/HRA Payments: Specific experience processing payments for Health Savings Accounts and Health Reimbursement Accounts. EOB & Denial Analysis: Explanation of Benefits (EOB): Ability to interpret complex EOBs to ensure payments are posted to the correct patient accounts. Coding Identification: Expert knowledge of CARC (Claim Adjustment Reason Codes) and RARC (Remittance Advice Remark Codes). Write-offs & Adjustments: Handling complex adjustment scenarios, including secondary insurance offsets like Medicaid. Key Responsibilities Account Reconciliation: Ensure all checks and electronic funds are posted to the correct patient accounts with 100% accuracy. Denial Documentation: Identify and document denial reasons and maintain clear records of insurance correspondence. Secondary Insurance Management: Process adjustments and write-offs specifically when a patient s secondary insurance is involved. Operational Quality: Maintain high standards of data entry speed and accuracy to meet daily financial closing targets. Minimum Requirements Experience: Minimum 1 year of professional experience specifically in Healthcare Payment Posting. Education: Graduate in any stream. Technical Skills: Excellent typing speed and attention to detail. Reporting: Position reports to the Team Leader Billing Operations. Qualification : Graduate in any stream

Sales Support Specialist Location: Chennai Employment Type: Full-Time We re looking for a Sales Support Specialist to take charge of the top of our sales funnel generating and qualifying leads for our software-services offerings. In this high-impact role, you'll proactively engage prospects through cold calls, emails, LinkedIn, and more to schedule qualified meetings for our Account Executives. Over time, you'll also have the opportunity to help grow and mentor a high-performing lead generation team. Key Responsibilities Lead Generation & Outreach Drive outbound prospecting via cold calls, personalized emails, LinkedIn messages, and social channels Research and identify key decision-makers in target accounts across verticals like Healthcare, Industrial IoT, Manufacturing, and Semiconductors Build and manage a strong pipeline of qualified leads Qualification & Meeting Scheduling Conduct initial discovery calls to assess needs and ensure fit with our services Book high-quality meetings and seamlessly hand off warm leads to the sales team CRM & Campaign Management Maintain accurate records in CRM tools (e.g., Salesforce, Apollo, ZoomInfo, Sales Navigator) Develop and optimize outreach cadences using automation tools Reporting & Optimization Track and report on daily and weekly KPIs calls made, meetings booked, pipeline value, etc. Analyze campaign performance and continuously refine messaging for better conversions Team Building & Mentorship (Future Opportunity) After proving individual success, contribute to hiring and coaching 1 3 junior team members Share best practices and help document lead-gen processes Required Qualifications 3 8 years of experience in sales support or inside sales with proven pipeline-building success Background in selling software-services or professional services (e.g., IoT, QA/testing, AI/ML, custom software) Proficient in multichannel outreach cold calling, email, LinkedIn, social selling Strong written and verbal communication skills Experience with at least one of the following industries: Healthcare, Manufacturing, Industrial, or Semiconductor Skilled in using CRM and sales enablement tools Preferred Skills & Attributes Self-motivated with a strong hunter mentality resilient, target-driven, and action-oriented Quick learner with the ability to understand technical solutions and communicate business value Experience mentoring or leading junior sales reps is a plus Highly organized, detail-focused, and data-driven in your sales approach

International B2B Sales Specialist Location: Chennai, Tamil Nadu Experience: 2-7 years Job Requirements Deliver effective PowerPoint presentations and/or live product demos over Teams to SME prospects in the USA. Ability to close sales successfully. Capture meeting minutes and update CRM meticulously. Achieve quarterly sales targets and manage monthly goals with high forecast accuracy. Must Have: 2 to 7 years of direct sales experience targeting the North American market (marketing/lead generation experience alone will not qualify). Proven track record in sales roles with target-based jobs. Experience working with B2B companies having sales cycles of a month or less. Familiarity with sales tools such as LinkedIn Sales Navigator, ZoomInfo, etc. Strong written, oral communication, and presentation skills. A learning mindset and adaptable attitude to thrive in a fast-paced, performance-driven environment. Willingness to work evening shifts (7:00 PM 4:00 AM IST).

About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. We specialize in helping clients stay ahead through transformative solutions that optimize business processes, driving increased efficiency, deeper insights, and superior outcomes. As trusted brand custodians and long-term partners to over 100 leading global brands, we have a presence in the US, UK, Philippines, and India. Our rightshore delivery model offers end-to-end solutions across industries including Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance. We proudly serve Fortune 500 and FTSE 100 companies. Job Title: Senior Customer Service Associate (Senior CSA) Grade: H1 Job Category: Associate Function/Department: Operations Essential Duties and Responsibilities Claims Filing: File claims using appropriate forms and attachments. Denial Research and Appeals: Investigate account denials and file written appeals when necessary. Insurance Billing: Evaluate information from clients to determine the correct insurance to bill, ensuring necessary attachments or supporting documentation are included with each claim. Account Research: Research account details to gather necessary attachments and documentation for each claim. Claim Integrity: Ensure the accuracy and integrity of each claim filed. Documentation: Record all efforts and actions in the CUBS system and any other required systems. Patient Information Verification: Verify patient details and benefits before submitting claims. Account Appeals: Write appeals for accounts when required. Client Correspondence: Draft clear and professional letters to clients. Additional Duties and Responsibilities Goal Achievement: Meet regular goals and objectives as set by management. Confidentiality: Maintain confidentiality of account and patient information at all times. Compliance: Actively participate in the Corporate Compliance Program and ensure adherence to company policies. Project Assistance: Assist with other ad hoc projects assigned by management. Relationship Management: Maintain effective working relationships with state and federal agencies. Account Resolution: Resolve accounts in a timely manner. Workspace Organization: Maintain a neat, orderly, and efficient work station. Educational and Experience Requirements Minimum Education: High school diploma or equivalent. Experience: 1-3 years of experience in insurance billing is preferred. Insurance Knowledge: Familiarity with various insurance payers is preferred. Technical Skills: Proficiency in PC-based applications with the ability to type 30-40 words per minute. Communication Skills: Strong written and verbal communication skills. Organization and Time Management: Ability to prioritize tasks effectively in a busy environment. Professionalism: Capable of presenting oneself in a courteous and professional manner at all times. Self-Motivation: Ability to stay focused and productive with little or no supervision. Working Conditions Environment: Call center setting. Physical Requirements: Must be able to sit for extended periods of time.

Role Overview ICON is seeking an ambitious and hardworking Payroll Associate to assist in the global payroll cycle. In this role, you will ensure the accurate processing and delivery of payroll for employees, working cross-functionally with both external payroll providers and internal departments such as HR and Finance. Key Responsibilities Payroll Inputs: Finalize payroll inputs and provide them to third-party payroll vendors accurately. Collaboration: Act as a liaison with external payroll providers and internal teams (HR, Finance) to ensure payroll is processed seamlessly. Internal Controls: Ensure monthly payroll changes are captured and processed, with discrepancies discussed and resolved. Bank Payments: Upload electronic files and input manual payments to the bank. Payroll Queries: Manage the Payroll mailbox to ensure timely responses to queries. Tax and Compliance: Ensure that monthly and annual tax, pension, and compliance requirements are followed. Auditor Collaboration: Work with internal and external auditors to provide required reports. Process Improvement: Collaborate with the payroll team to improve efficiency and maintain SOX compliance. Special Projects: Participate in special projects throughout the year, contributing to process and system improvements. Qualifications & Skills Experience: 1 to 3 years of experience in EMEA payroll processes and working with payroll vendors (preferred but not essential). Work Environment: Proven experience in a dynamic environment, with a strong ability to manage a high volume of transactions. Communication Skills: Excellent verbal, written, and interpersonal skills, with a focus on customer service. Attention to Detail: High attention to detail, numerical accuracy, and strong analytical skills. Time Management: Ability to work to strict deadlines and manage multiple tasks simultaneously. Teamwork: A strong team player with a collaborative mindset. Technical Skills: Proficient in Microsoft Office, especially Excel. Organizational Skills: Strong organizational and time management skills, with the ability to work independently when needed. Benefits of Working at ICON At ICON, we believe in rewarding high performance and nurturing talent. In addition to competitive salary packages, we offer: Annual Bonuses: Reflecting the achievement of performance goals. Health Benefits: Comprehensive health-related benefits for you and your family. Retirement Plans: Competitive retirement offerings, including life assurance. Supportive Environment: An environment where you are encouraged to fulfill your purpose and drive lasting change. Qualification : 1 to 3 years of experience of EMEA Payroll processes and working with payroll vendors (preferable but not essential)

About ICON ICON plc is a world-leading healthcare intelligence and clinical research organization. We are committed to fostering an inclusive environment that drives innovation and excellence. As a team, we aim to shape the future of clinical development, helping to improve patients' lives globally. We invite you to be part of our journey! As a Senior Financial Accountant (Project Finance), you will play a key role in managing budgets, assisting with revenue recognition, and supporting financial forecasting for clinical contracts. This position provides the opportunity to work closely with clinical project managers, finance teams, and other stakeholders to ensure the financial health of clinical studies. What You Will Be Doing Project Budget Management: Ensure that clinical projects remain within budget by monitoring financial progress and identifying potential issues. Change Order Management: Track contracts for out-of-scope work and generate Change Orders to ensure additional costs are captured. Revenue and Financial Tracking: Oversee revenue tracking files, ensuring that projects are accurately forecasted and reported. Ownership of Study End-to-End: Analyze financial and operational metrics such as FTE (full-time equivalent), invoicing, and KPIs to provide insights on the study s viability. Discuss any adverse metrics with Project Managers and Senior Leadership to ensure alignment with sponsor expectations. External Reporting to Sponsors: Prepare monthly and quarterly financial reports for sponsors, including detailed financial summaries and milestone tracking. Leadership and Collaboration: Lead and collaborate with cross-functional teams, including the Project Management group, to ensure seamless financial execution and decision-making. Monthly Financial Forecasting: Develop, maintain, and reconcile monthly revenue forecasts and budget reports. Financial Analysis: Analyze the financial performance of business units and provide insightful commentary and actionable recommendations. Ad-Hoc Reporting and Presentations: Support the preparation of ad-hoc management reports and presentations, driving decision-making and strategic alignment. Process Improvement: Embrace ICON s culture of continuous process improvement, streamlining operations to meet client needs efficiently and effectively. Your Profile Experience: 3+ years of post-qualification corporate finance experience. Prior experience in financial analysis and planning is preferred. Qualification: Professional Accountancy Qualification (CPA, CWA, CA, CMA). Strong financial understanding and analytical skills. Skills: Proficient in MS Office, especially Excel. Experience with Oracle Financial Systems, Hyperion, Alteryx, Power BI is an advantage. Excellent communication skills (written and verbal), with the ability to influence stakeholders and deliver impactful reports. Strong problem-solving skills, able to interpret complex financial data and convert it into actionable insights. What ICON Can Offer You ICON offers a competitive salary, benefits, and a supportive work environment where you will have the opportunity to grow and make a meaningful impact. Some of the benefits include: Health and Wellness: Competitive health insurance and retirement plans. Employee Assistance: Access to 24/7 global support through our Employee Assistance Program. Work-Life Balance: Flexible benefits tailored to local needs, including annual leave and family support. Career Development: Opportunities to take on challenging projects and develop your career in clinical research finance. Why Join ICON? Be part of a global leader in clinical research. Collaborate with top-tier clients in the healthcare industry. Enjoy a supportive environment where innovation and excellence are encouraged. Qualification : Professional Accountancy Qualification (CPA/ CWA/CA/ CMA)

Reconciliation Specialist Location: Chennai Experience: 2 5 years Employment Type: Full-Time Job Summary We are seeking a detail-oriented Reconciliation Specialist to manage and execute accurate financial reconciliations. The ideal candidate will have a strong background in account reconciliation, excellent problem-solving skills, and hands-on experience with tools like Excel and Tally. Key Responsibilities Perform detailed reconciliations of customer accounts, bank statements, and payment processor reports. Identify and resolve discrepancies in a timely and accurate manner. Collaborate with cross-functional teams (e.g., Accounting, Operations) to investigate and resolve inconsistencies. Analyze reconciliation data to spot trends, anomalies, and potential risks. Maintain comprehensive documentation for all reconciliation processes and activities. Support continuous improvement of internal controls, policies, and reconciliation workflows. Utilize Excel and Tally for automating reconciliation tasks, generating reports, and improving overall efficiency. Requirements 2 5 years of experience in reconciliation, accounting, or finance roles. Strong understanding of reconciliation principles and financial accuracy. Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, etc.) and Tally. Excellent analytical and problem-solving skills. Attention to detail with strong organizational and documentation abilities. Ability to work independently as well as collaboratively across teams. If you are meticulous, process-driven, and thrive in a high-accuracy financial environment, we d love to hear from you!

Job Title: Specialist Banking Operations (Disputes & Chargebacks) Location: Chennai Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company redefining how banks and fintechs build and launch modern financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta offers the industry s first fully cloud-native, API-driven banking stack Zeta Tachyon supporting issuance, processing, core banking, lending, fraud & risk, and more, all from a single vendor platform. With over 15 million cards issued globally, Zeta is transforming customer experiences for leading banks and fintechs across global markets. Zeta Tachyon enables: Digital-first cardholder experiences Native embeddable banking support Hyper-personalized card programs Rapid product configuration and launch Real-time innovation via APIs and event streams Next-gen back-office and compliance capabilities Zeta has a global team of 1700+ employees, 70% of whom are in R&D. In 2021, Zeta raised $280 million at a $1.5 billion valuation, backed by SoftBank, Mastercard, and other top investors. About the Role: We re hiring a Cards Dispute & Chargeback Specialist to join our Banking Operations team. In this role, you will manage end-to-end dispute and chargeback operations for debit, credit, and prepaid card transactions. The ideal candidate will have hands-on experience with card network regulations (Visa, Mastercard, RuPay, UPI), strong analytical skills, and the ability to work effectively with cross-functional teams and external partners. Key Responsibilities: Manage the entire dispute lifecycle for debit, credit, and prepaid card transactions. Investigate dispute scenarios such as: Fraudulent transactions Merchandise not received Service not rendered Duplicate billing Other eligible chargeback cases Assess dispute validity per card network regulations (Visa, Mastercard, RuPay, UPI). Execute chargeback processes: representments, pre-arbitrations, compliance cases, etc. Prepare and submit supporting documentation in line with scheme-defined timelines. Collaborate with issuers, acquirers, merchants, customers, and internal teams for case resolution. Stay up-to-date on regulatory guidelines (RBI, PCI DSS) and scheme rules. Track and report key operational metrics: Dispute volumes Aging reports Recovery rates Win/loss ratios SLA adherence Communicate professionally with customers regarding dispute status and outcomes. Support internal/external audits, regulatory reporting, and compliance assessments. Identify areas for process automation and continuous improvement to boost operational efficiency. Required Skills & Competencies: Familiarity with fraud detection tools, dispute management systems, and transaction monitoring platforms. Strong understanding of RBI regulations, PCI DSS, and other financial compliance frameworks. Exposure to process improvement methodologies (e.g., Lean Six Sigma, RPA). Excellent analytical, investigative, and problem-solving skills. Effective communication and stakeholder management skills. High attention to detail with the ability to manage sensitive cases discreetly. Ability to work independently while maintaining team alignment and compliance standards. Qualifications & Experience: Bachelor s degree in Finance, Business Administration, or a related field. 3 5 years of experience in banking operations, fintech, or card processing environments. Minimum 2 years of experience specifically handling disputes and chargebacks. Equal Opportunity: Zeta is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace that celebrates diverse backgrounds, cultures, and perspectives. We welcome applications from all individuals and believe that diversity drives innovation and success. Qualification : Bachelors degree in Finance, Business Administration, or a related field

Job Title: Group Coordinator Operations Experience Required: 7 15 Years Job Category: Billing Operations Location: Chennai Eligibility: Graduates from any stream About the Role: We are looking for a dynamic and experienced Group Coordinator Operations to join our Billing Operations team. The ideal candidate will have strong expertise in Accounts Receivable (AR) Analysis, experience in team coordination, and the ability to independently handle operational responsibilities. This role demands excellent communication, reporting skills, and a strong understanding of medical billing operations. Key Responsibilities: Perform hands-on AR analysis with accuracy and efficiency. Demonstrate working knowledge of charge entry and payment posting processes. Generate, analyze, and present operational reports for internal and client review. Communicate professionally with clients via email regarding queries and updates. Lead and support a team by fostering collaboration and ensuring daily task completion. Provide guidance and oversight to junior team members, ensuring adherence to quality and performance standards. Manage daily operations independently while contributing as a collaborative team member. Required Skills: Minimum 5 years of experience in AR Analysis. At least 6 months of team handling experience. Excellent oral and written communication skills. Strong interpersonal and team management capabilities. Proficient in MS Office (Excel, Word, PowerPoint). Fast and accurate typing skills. Strong computer literacy and system navigation skills. Job Essentials: In-depth knowledge and hands-on experience in AR Analysis. Working knowledge of charge entry and payment processes. Ability to manage and lead a team while handling day-to-day operations. Strong client communication skills, especially via email. Skilled in report generation and presentation. Qualification : Graduates from any stream

Position: Sales Development Representative (SDR) About DevRev: DevRev s AgentOS is a purpose-built platform for SaaS companies, featuring three modern CRM apps designed for support, product, and growth teams. It connects end users, sellers, support staff, product teams, and developers, consolidating multiple business apps and converging several teams into one unified platform. Unlike traditional CRMs, DevRev embraces a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to enhance product velocity and reduce customer churn. Thousands of companies rely on DevRev s low-latency analytics and customizable LLMs to succeed in the era of GenAI. Headquartered in Palo Alto, California, DevRev has global offices and has raised $100 million in funding from investors such as Khosla Ventures and Mayfield, at a $1.1 billion valuation. We are proud to be named one of Forbes 2024 America s Best Startup Employers. Founded by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation and help companies thrive in the rapidly evolving AI-driven SaaS landscape. Job Description: We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our dynamic sales team. In this role, you will be responsible for generating and qualifying leads, setting appointments, and helping drive the sales pipeline for DevRev. You will work closely with our sales and marketing teams to ensure our outreach is aligned with customer needs and business goals. Key Responsibilities: Lead Generation: Identify and reach out to potential customers. Qualifying Leads: Assess leads to determine their suitability for sales engagement. Setting Meetings: Arrange virtual meetings between leads and Sales Representatives. Product Knowledge: Understand and clearly communicate the value of DevRev s products. Sales Goals: Meet or exceed sales targets through effective outreach and relationship-building. Data Management: Log all customer interactions and sales activities into the CRM system. Team Collaboration: Work closely with the sales and marketing teams to ensure smooth handoffs and alignment on strategies. Typical Work Week: Research prospects, including company profiles, decision-makers, needs, and contact details. Contact prospects via phone, email, social media, and networking to develop sales opportunities. Set up appointments for leads to meet virtually with the sales team. Maintain accurate and organized sales activity reports within the CRM system. Qualifications: 2+ years of experience in B2B sales or business development. Excellent communicator both written and verbal. Experience setting appointments and developing relationships through social media platforms (e.g., LinkedIn, Twitter). Strong interpersonal skills, with the ability to build and maintain relationships through social networking. Comfortable engaging with senior executives both over the phone and via video (Zoom meetings, webinars, etc.). Familiarity with CRM systems and sales outreach tools (e.g., Outreach, ZoomInfo). You Are: Proactive: You take the initiative and don t wait for direction. Persistent: Rejection doesn t discourage you it fuels you to keep going. An Excellent Communicator: You listen, understand, and communicate your message clearly and concisely. Open to Change: You are inspired by continuous improvement and adaptable to new approaches. Calm Under Pressure: You thrive under pressure, staying productive and focused on solutions. Culture: At DevRev, our culture is built on the values of hunger, humility, honesty, and acting with heart. Our vision is to help build the world s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

Position: SEO Manager About DevRev: At DevRev, SEO is a critical component of our demand generation and marketing strategies. As a company, we re focused on growing through SaaS, AI, customer centricity, and revenue marketing. We are looking for someone passionate about SEO to play a key role in driving our SEO initiatives and strategies. The goal is to maximize organic search traffic by improving SERP rankings for relevant keywords. We re excited to welcome a dedicated SEO expert who thrives in a dynamic, fast-paced environment to help us achieve this mission. Role Overview: As an SEO Manager, you will be responsible for developing and executing DevRev s SEO strategy to drive sustainable organic growth. You will work closely with our content, web development, and marketing operations teams to ensure the implementation of SEO best practices across the organization. Your main focus will be optimizing the site to increase organic traffic, improve conversions, and ultimately drive revenue. Key Responsibilities: SEO Strategy: Develop and execute an SEO strategy to drive organic growth, focusing on keyword research, content optimization, and technical SEO. Content Optimization: Work closely with the content team to define the content strategy, identify SEO opportunities, and create a content calendar to capture organic traffic. Technical SEO: Collaborate with the web development team to implement technical SEO best practices and maintain an optimal site architecture. Measurement & Reporting: Define and drive regular reporting cadences (weekly, monthly, quarterly) to measure SEO activity impact, in collaboration with marketing operations. SEO Trends: Stay updated on SEO trends, algorithm updates, and industry changes to refine strategies and maintain a competitive edge. Lead Conversion: Monitor and analyze the conversion of traffic to leads and pipeline, providing insights to optimize the SEO roadmap. Team Development: Build and manage a team of motivated SEO experts to scale organic efforts. Stakeholder Communication: Manage regular updates to stakeholders, ensuring the team is aligned on goals, progress, and outcomes. Requirements: Experience: 6-9 years of hands-on SEO experience, specifically with Google Search. Experience in B2B SaaS is a plus. SEO Expertise: Deep knowledge of keyword research, content optimization, technical audits, internal linking, and backlink development. Tools Proficiency: Expertise in using Google Analytics, Google Search Console, Ahrefs, Semrush, HubSpot, and Google Tag Manager. Content Strategy: Experience working with content teams to create and execute content strategies focused on SEO. Data Reporting: Proficient in using Google Data Studio to create and manage SEO reports. Conversion Optimization: Ability to identify opportunities to convert organic traffic into leads and pipeline and experiment to improve those conversions. Project Management: Excellent project management and collaboration skills, with the ability to manage cross-functional teams and prioritize high-impact activities. Team Leadership: Experience in managing or mentoring a team of SEO professionals. Culture: At DevRev, we are deeply committed to the values of hunger, humility, honesty, and acting with heart. Our mission is to help build the earth s most customer-centric companies by empowering engineers with design, data engineering, and machine intelligence to connect with their customers.

Job Overview As a Senior Process Analyst Order to Cash (O2C) at IBM Consulting, you will be responsible for managing accounts receivable processes such as posting and balancing daily cash applications, preparing journal entries, filing records, and performing general account reconciliations. This role offers the opportunity to work in a collaborative and dynamic environment, driving digital transformation using agile methodologies and AI-powered workflows. You'll work closely with clients across industries to enhance their hybrid cloud and AI journey. Key Responsibilities Receivables Management: Process and analyze accounts receivable, investigate entries, and handle audit preparation work. Cash Applications: Manage and balance daily cash applications, ensure proper allocation, and investigate unapplied payments. Direct Debit Operations: Handle Direct Debit runs, process rejections, and update Oracle systems as needed. Customer Interactions: Provide information regarding customer payments, refunds, and other accounts receivable questions. Adhere to SLAs: Ensure that all tasks are completed within the client-defined Service Level Agreements (SLAs) and timelines. Reporting & Analysis: Utilize reports to analyze account information, monitor customer account statuses, and improve cash application automation. Minimum Qualifications Education: Bachelor's Degree in Commerce, Accounting, or a related field. Experience: 3-6 years of experience in Order to Cash (O2C), with a solid understanding of accounting principles and accounts receivable processes. Hands-on experience in increasing cash application automation and reducing complexities across accounts. Proven experience in monitoring customer account statuses and cash application performance. Experience in collaborating with customers, sales teams, and finance functions to improve processes. Preferred Qualifications Education: Master's Degree in a relevant field. Experience: Proficiency in ERP Software: Experience using ERP systems (e.g., Oracle, SAP) as an end-user. Strong proficiency in MS Office applications for reporting and analysis. Ability to work under tight timelines and participate in change management initiatives. A team player who engages in team meetings and contributes to achieving business goals. Actively seeks opportunities for personal growth through educational workshops and publications. Why IBM Consulting? IBM Consulting offers a collaborative and innovative environment where curiosity and constant learning are encouraged. As a Senior Process Analyst, you will have the opportunity to work with leading visionaries in the industry, leveraging IBM's extensive technology platforms and strategic partner ecosystem. You will contribute to the hybrid cloud and AI transformation for top global companies and work on impactful, cutting-edge projects that accelerate meaningful change. Skills & Experience Technical Skills: Expertise in accounting and Order to Cash (O2C) processes. Strong problem-solving and analytical skills, with experience in automation and cash application processes. Ability to navigate ERP systems (Oracle, SAP) and MS Office tools for reporting. Communication & Collaboration: Excellent communication skills for interacting with clients and cross-functional teams. Experience working under pressure to meet business objectives and deadlines. This Role Offers The chance to work in a client-facing role that directly impacts digital transformation. The opportunity to drive process improvement and automation in the Order to Cash cycle. A supportive mentorship environment that encourages continuous learning and personal growth.

Introduction The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few. Your Role and Responsibilities As Delivery Practitioner, you are responsible for transaction processing in Accounts Payable and Accounts Receivable. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there s no limit to what you can accomplish here. Responsibilities Co-ordinate all accounting activities associated with the General Ledger particularly fixed assets, inter-company, inventory, cash and bank, indirect tax and accruals. Identify risks or opportunities to revenues, cost and profitability and propose appropriate actions. Ensure client Service Level Agreements (SLA) and timelines are met. Required Technical and Professional Expertise Minimum 0-1 year work experience in Finance and Accounting Ability to manage order fulfilment, Collecting and applying Cash payments Experience to identify duplicate records in the Vendor Invoice receipt, verify and process the invoice accurately and in timely manner Knowledge to match Invoices and identify errors and resolve exceptions, prioritize invoices and reduce aging of invoice Be part of a team that are Compliant to SOX e.g. documents to be posted after due Approval Experience in handling manual and automatic payment requests along with verification and payment run proposal Solid understanding of Process Travel and Expense (T/E) claims and payments, duplicate payment resolution, recovery and vendor statement reconciliations Ability to handle queries through calls and Email follow-ups Working knowledge of basic accounting and various accounting principles. Ability to detect duplicate and or error records and take appropriate actions Proficient in expense management Preferred Technical and Professional Expertise Proficient in Microsoft Office applications and familiar with Accounting terminologies Experience in handling queries via calls and emails is highly desired Comprehend and process data, handle order fulfilment, collect and apply cash payments Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Maintain technical knowledge by attending educational workshops, reviewing publications We wish you great success in your career and encourage you to bring your best self to work with IBM. Qualification : Minimum 0-1 year work experience in Finance and Accounting

Ecommerce Executive / Specialist Department: Ecommerce Location: Chennai Type: Full-time Overview We are seeking a results-driven Ecommerce Executive/Specialist to manage Zebronics online category portfolio across multiple marketplaces. The role focuses on driving sales growth, improving product visibility, executing campaigns, and ensuring operational efficiency across platforms such as Amazon, Flipkart, and other e-commerce channels. The ideal candidate combines analytical skills with strong operational execution to manage multiple SKUs and categories effectively. Key Responsibilities Manage Zebronics category portfolio across e-commerce platforms, ensuring high product visibility and sales performance. Develop and execute platform-specific sales strategies to drive conversions, traffic, and category growth. Coordinate with platform category managers to plan and execute promotions, deals, and campaigns aligned with business goals. Maintain product data accuracy across platforms, updating specifications, images, and new product launches. Monitor and improve content scorecards as per platform guidelines to enhance product visibility and rankings. Plan and implement pricing strategies, discounts, and seasonal campaigns to maximize sales and profitability. Track category-level P&L, analyze spend versus ROI, and ensure profitability while achieving sales targets. Collaborate with finance teams to reconcile claims, commissions, and promotional spends with marketplaces. Analyze sales data, traffic, conversion rates, and platform metrics to identify trends, opportunities, and areas for improvement. Prepare and present weekly/monthly performance reports with insights on sales, growth, and competitive benchmarking. Recommend strategic adjustments to improve revenue and operational efficiency. Work closely with marketing, inventory, finance, and logistics teams to ensure smooth campaign execution and stock management. Liaise with marketplace representatives to resolve operational issues and ensure compliance with platform SLAs and policies. Required Skills & Competencies Strong knowledge of category management, product listing, and e-commerce operations across multiple platforms. Proven experience managing multiple SKUs and ensuring operational efficiency in a fast-paced e-commerce environment. Proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Analysis) for reporting and performance tracking. Strong communication and stakeholder management skills. Ability to multitask, prioritize, and manage multiple projects simultaneously. Analytical mindset with a deep understanding of online consumer behavior and sales funnel optimization.

Job Title: Content Acquisition Specialist Experience: 2 6 Years Location: Chennai Position Overview: We are looking for a proactive and detail-oriented Content Acquisition Specialist to join our team. This role involves sourcing high-quality content, engaging with subject matter experts (SMEs), and ensuring that our learning programs remain relevant, competitive, and aligned with market demands. The ideal candidate will have strong research, negotiation, and project management skills, along with experience in educational content or digital learning. Key Responsibilities: Conduct in-depth market research to analyze content trends, audience preferences, and the competitive landscape. Identify and engage with subject matter experts (SMEs) and domain specialists with global industry experience. Evaluate content for quality, relevance, and alignment with the company's educational goals and strategic direction. Collaborate cross-functionally with internal teams to ensure all acquired content aligns with platform standards and audience expectations. Build and maintain strong, long-term relationships with content providers, including industry leaders and SMEs. Negotiate and manage licensing agreements, ensuring favorable terms and compliance with company policies. Oversee the content delivery and integration process, ensuring seamless execution across platforms. Take full ownership of course launches, ensuring all content is delivered on time and meets quality standards. Continuously source up-to-date and industry-relevant content to keep programs fresh and competitive. Maintain strategic partnerships with vendors and SMEs to ensure cost-effective and timely execution of learning initiatives. Engage with accreditation bodies to secure necessary certifications for programs and maintain compliance with industry standards. Desired Candidate Profile: Bachelor s degree in Education, Business, Communications, or a related field (Master s preferred). 2 6 years of experience in content acquisition, instructional design, or a similar role within the e-learning, publishing, or education technology sector. Strong research and analytical skills to stay ahead of content trends and audience needs. Excellent communication and negotiation skills with experience in managing vendor or SME relationships. Strong project management skills and ability to meet tight deadlines. Familiarity with licensing agreements, content rights, and digital content delivery workflows. Experience working with accreditation bodies is a plus. Qualification : Bachelors degree in Education, Business, Communications, or a related field (Masters preferred)

Job Title: Performance Test Specialist Location: Chennai, India Experience: 10+ Years Qualification: B.E / B.Tech Job Summary: We are looking for an experienced Performance Test Specialist with a strong background in testing enterprise-scale applications. The ideal candidate will have extensive hands-on experience with load, stress, volume, scalability, failover, and resiliency testing, along with deep expertise in performance tools and technologies. This role requires strong analytical skills and the ability to troubleshoot complex performance issues in distributed systems, especially in cloud environments like GCP. Key Responsibilities: Plan, design, and execute comprehensive performance testing strategies including load, endurance, stress, volume, spike, failover, and resiliency tests. Develop and maintain performance test scripts primarily using JMeter and other open-source tools. Perform load testing on enterprise applications supporting thousands of concurrent users. Generate detailed performance reports and share insights with stakeholders. Troubleshoot and analyze performance bottlenecks using profiling and monitoring tools such as YourKit, JProbe, AppDynamics, New Relic, Splunk. Analyze thread dumps, heap dumps, kernel logs, network stats, APM metrics, and application logs to identify CPU, memory, and resource hot spots. Conduct chaos testing (e.g., using Litmus Chaos) and integrate performance testing into CI/CD pipelines to promote shift-left testing and improve software quality. Collaborate with development teams to embed performance testing throughout the software development lifecycle. Use network analysis tools like Fiddler and Wireshark to troubleshoot webpage load and performance issues. Gather performance requirements, conduct capacity planning, and monitor production system performance for continuous optimization. Analyze architecture to identify potential performance bottlenecks and develop targeted performance test strategies. Perform API and microservices performance testing, ensuring efficient and scalable web technologies (HTML, CSS, JavaScript, HTTP) support. Continuously self-learn industry best practices and apply new methodologies to enhance performance testing effectiveness. Required Skills and Experience: Minimum 10 years of hands-on performance testing experience, including testing enterprise-level applications. Expertise in open-source tools like JMeter/Jython and commercial tools such as LoadRunner. Experience with RESTful APIs, microservices platforms, and front-end web testing. Strong knowledge of container technologies and large-scale distributed system troubleshooting. Deep understanding of web technologies: HTML, CSS, JavaScript, HTTP. Proven ability to create comprehensive performance test plans, execute tests, and deliver actionable insights. Experience with cloud platforms like Google Cloud Platform (GCP) for performance tuning and scaling. Ability to analyze complex performance issues across multiple teams and technologies. Excellent problem-solving, communication, and collaboration skills. Preferred: Experience with performance automation and CI/CD integration. Familiarity with chaos engineering tools and practices. Strong background in capacity planning and demand forecasting. Qualification : B.E / B.Tech

Job Title: Accounts & Taxation Specialist Location: Chennai, India Experience: 3 to 7 Years Qualification: CA Inter / CMA Inter / ICWA Inter (Mandatory) Job Summary: We are seeking a detail-oriented and experienced Accounts & Taxation Specialist with strong expertise in GST filing and STPI compliance. The ideal candidate will manage taxation, financial reporting, and statutory compliance, demonstrating excellent analytical skills and the ability to work independently in a fast-paced environment. Key Responsibilities: Oversee GST filing, preparation, and reconciliation of GST returns. Ensure compliance with STPI regulations including documentation, reporting, and audits. Manage income tax, TDS, and corporate tax filings in line with statutory requirements. Prepare financial statements, tax reports, and other statutory filings. Conduct tax audits and coordinate with auditors, consultants, and regulatory authorities. Assist in budgeting, forecasting, and financial planning activities. Ensure compliance with Indian Accounting Standards (Ind AS) and IFRS. Stay updated with changes in taxation laws and accounting regulations. Key Requirements: Education: CA Inter, CMA Inter, or ICWA Inter (mandatory). 3 to 7 years of hands-on experience in accounts, taxation, GST filing, and STPI compliance. Strong knowledge of GST laws, STPI regulations, and direct & indirect taxation. Proficiency in accounting software such as Tally, SAP, or equivalent. Advanced skills in Excel, tax tools, and financial modeling. Excellent problem-solving, analytical, and organizational skills. Ability to work independently and manage priorities in a dynamic environment. Qualification : CA Inter / CMA Inter / ICWA Inter (Mandatory)

Job Title: Pre-Sales Solutions Specialist RFID & IoT Asset Tracking Location: Chennai, Tamil Nadu (Hybrid) Experience: 5+ years Reports to: CEO Role Overview We are looking for a technical pre-sales professional to spearhead enterprise sales of RFID and IoT asset tracking solutions. You will act as the bridge between client needs spanning IT, manufacturing, and lab operations and our software/hardware portfolio, targeting Fortune 1000 companies and US government agencies. This role requires availability during US East Coast working hours. Key Responsibilities Engage with CTOs, IT leaders, and operations executives to identify and map pain points (asset visibility, audit compliance, loss prevention) to our asset tracking software, RFID tags, and IoT infrastructure. Conduct live demonstrations of real-time tracking solutions across applications such as: Lab equipment calibration management Manufacturing work-in-progress (WIP) and finished goods tracking IT asset audits for data centers Design proof-of-concept scenarios using RFID, BLE, and GPS integrations tailored to customer environments. Collaborate with deployment teams to customize solutions for challenging environments (e.g., clean rooms, oil fields, secure facilities). Educate clients on ROI metrics, highlighting benefits like 80% faster audits, preventive maintenance alerts, and loss reduction. Qualifications Minimum 5 years experience in B2B pre-sales, preferably within IoT, RFID, or enterprise SaaS domains. Technical fluency in RFID hardware, ERP/CMMS system integrations, and sensor networks is highly preferred. Proven track record selling to pharmaceutical, biotech, or industrial sectors. Lead deployments for an 18+ year innovator with prestigious clients including the Air Force and top biotech firms. Gain access to a proprietary RFID Tags Lab and a customizable software suite. Attractive compensation package with competitive base salary plus commission tied to enterprise deal closures.

Job Title: Sourcing Specialist Role Overview: The Sourcing Specialist supports experienced procurement professionals and contributes to sourcing activities with a focus on tactical purchasing. This role involves gaining hands-on experience in procurement processes, commercial and contract management, and building relationships with stakeholders involved in procurement activities. Key Responsibilities: Sourcing & Procurement: Supports the execution of sourcing strategies aligned with business needs. Assists in organizing Request for Proposal (RFP) processes as per guidelines. Identifies potential suppliers and evaluates their performance. Manages relationships with tactical suppliers and ensures compliance with contracts. Stakeholder & Supplier Management: Engages with internal stakeholders to understand procurement requirements. Maintains communication with clients and suppliers on contract and procurement matters. Supports senior professionals in addressing stakeholder requests related to sourcing activities. Process & Compliance: Ensures alignment between contracts, quotations, and purchase requisitions. Contributes to procurement policy compliance and process improvement within the assigned scope. Understands and follows the Purchase-to-Pay (P2P) process and supplier cost structures. Strategic Contribution: Supports the execution of category sourcing strategies, including savings identification and forecasting. Provides local insights to global category strategies and sourcing initiatives. Assists in maintaining supplier databases and procurement records. Required Skills & Competencies: Basic knowledge of procurement processes and sourcing strategies. Strong analytical and problem-solving skills. Ability to manage relationships with stakeholders and suppliers. Detail-oriented with good organizational skills. Familiarity with procurement tools and systems is a plus. This role is an excellent opportunity for individuals looking to gain experience in procurement and sourcing within a structured, process-driven environment.