Chargeback Jobs in Bhubaneshwar

Job Title: FinOps Executive Location: Bhubaneswar, Odisha, India Experience Required: 2 4 Years Department: Finance & Operations Employment Type: Full-Time Company Overview iServeU is a next-generation banking infrastructure platform transforming how financial institutions in the APAC region deliver digital services. A certified partner of NPCI and VISA, iServeU empowers banks, NBFCs, fintechs, and regulated entities with cloud-native, microservices-enabled, low-code/no-code platforms. We process 2,500+ transactions per second using auto-scaling, distributed systems (K8s). Built on 1200+ microservices, our technology powers financial innovation across India and 5 countries. Our solutions support 20+ banks and 250+ enterprises through digital, branch, and agent-led channels. With a team of 500+ (80% in tech roles), we operate from Bhubaneswar, Bangalore, and Delhi. Backed by $8 million in funding, we re expanding fast come be a part of the journey. Role Overview: We re seeking a detail-oriented and analytical FinOps Executive to join our Finance & Operations team in Bhubaneswar. You ll be responsible for ensuring accurate financial processes, managing reporting, and supporting compliance through robust data handling and reporting tools. This is an ideal role for someone with a finance background, solid Excel/VBA/SQL skills, and a passion for data-driven financial operations. Key Responsibilities: Manage daily financial operations: invoicing, payables, receivables, and expenses. Maintain accurate financial records and support internal reconciliations. Generate financial reports, dashboards, and KPI analysis for business review. Support forecasting, budgeting, and management presentations with financial data insights. Perform variance analysis, profitability tracking, and financial modeling. Ensure timely resolution of financial issues with vendors and internal teams. Collaborate with cross-functional departments on financial documentation and compliance. Contribute to automation efforts by creating Excel macros, VBA functions, and SQL-based queries. Identify and implement process improvement strategies across financial workflows. Support the team in preparing reports for regulatory compliance and audits. Required Skills & Qualifications: Bachelor s degree in Finance, Accounting, Commerce, or a related field. 2 4 years of experience in financial operations, accounting, or FinOps roles. Strong knowledge of Excel functions (VLOOKUP, HLOOKUP, PivotTables), data comparison, and conditional formatting. Familiar with financial principles, compliance, and documentation standards. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively with internal stakeholders and vendors. Strong time management and attention to detail. Preferred Technical Skills: Proficiency in Advanced Excel, including: Macros VBA functions Data sorting, validation, conditional formatting Basic working knowledge of SQL and ability to write queries. Experience in automating reports and reconciliation processes. Perks & Benefits: Competitive Salary & Performance Bonuses Health Insurance for Employees & Dependents Annual Health Checkups & Wellness Initiatives Continuous Learning & Development Opportunities Participation in co-curricular & team events Growth opportunities within a high-impact fintech ecosystem Qualification : Bachelors degree in Finance, Accounting, Commerce, or a related field.

Job Title: Fraud and Risk Analyst Location: Bhubaneswar, Odisha Experience: 1 3 Years Industry: Fintech, Banking & Financial Services Department: Risk & Compliance Employment Type: Full-Time About iServeU iServeU is a leading banking infrastructure provider across the APAC region, enabling digital transformation for financial institutions through embedded fintech solutions. As a certified partner of NPCI and VISA, iServeU offers a cloud-native, microservices-enabled platform with over 5000 configurable solutions tailored for banks, NBFCs, and fintech organizations. We process 2500+ transactions per second using distributed architecture powered by Kubernetes (K8s). Our platform integrates 1200+ microservices, transforming how financial institutions deliver services. Serving over 20 banks and 250+ enterprises in 5 countries, we manage full transaction lifecycles: deposits, withdrawals, transfers, payments, and lending. Our team of 500+ is primarily tech-focused (80%) across Bhubaneswar, Bangalore, and Delhi. Backed by $8 million in funding, we are rapidly scaling innovation and expanding our fintech footprint. Job Summary We are looking for a proactive and analytical Fraud and Risk Analyst to join our team in Bhubaneswar. The ideal candidate will be responsible for real-time transaction monitoring, fraud detection, and ensuring regulatory compliance in line with KYC, chargeback, and AML requirements. This role involves close coordination with banks, merchants, law enforcement, and internal stakeholders to mitigate financial risks and ensure secure customer experiences. Key Responsibilities Monitor real-time transaction queues to detect and investigate high-risk or suspicious activities. Analyze customer transactions for signs of fraud, account takeovers, identity theft, and policy violations. Cancel unauthorized transactions and reduce potential financial losses through timely interventions. Investigate disputes, chargebacks, and coordinate recovery with partner banks, merchants, and wallets. Maintain and update fraud prevention rules based on trend analysis and emerging risks. Liaise with Cyber Crime departments by handling and closing complaints via Cyber Police Portals. Create and maintain fraud analysis models to enhance detection efficiency and reduce false positives. Generate Suspicious Activity Reports (SARs) and present risk summaries to management. Perform KYC and compliance checks, ensuring adherence to AML and identity verification protocols. Investigate and respond to customer and merchant chargeback claims; monitor chargeback ratios and recommend improvements. Proactively identify opportunities to enhance fraud prevention systems, processes, and tools. Required Skills & Qualifications Bachelor s degree in Finance, Commerce, Business Administration, or related field. Minimum 6 months of experience in transaction monitoring or fraud detection. In-depth understanding of the chargeback process (Visa, Mastercard, etc.) and regulatory guidelines. Familiarity with KYC/AML regulations, digital payments, and banking fraud mechanisms. Strong analytical thinking, problem-solving, and decision-making capabilities. Proficient in MS Excel and Advanced Excel functions (VLOOKUP, pivot tables, data comparison). Excellent communication and coordination skills for cross-functional and external stakeholder engagement. Nice to Have: Experience working in a fintech or digital payments ecosystem. Exposure to fraud prevention tools and cyber risk platforms. Basic knowledge of SQL or data querying is a plus. Employee Benefits Competitive Salary Packages Health Insurance for Employees Guest House & Fooding Facility Access to Sports Events & Cultural Activities Learning & Development Opportunities Comprehensive Product and Industry Training Well-equipped Cafeteria and Office Amenities Qualification : Bachelors degree in Finance, Commerce, Business Administration, or related field.