Chat Support Jobs in Mumbai

Operations Executive Experience: 0 - 3 Years Location: Mumbai About the Role We are seeking a motivated and detail-oriented Operations Executive to join our team in Mumbai. As part of the operations team, you will play a key role in supporting the foreign exchange (Forex) and remittance processes, ensuring compliance with policies, and providing efficient service to clients. This is an excellent opportunity to gain hands-on experience in a dynamic financial services environment. Key Responsibilities Forex & Remittance Operations: Ensure adherence to all policies and compliance requirements related to Foreign Exchange (Forex) and remittance business operations. Handle activities related to Forex buying and selling, as well as remittance processing. Bank Reconciliations & Query Handling: Manage bank reconciliations, address any queries related to Forex transactions, travel cards, and remittance services, and provide timely resolutions to customer inquiries. Branch Operations Support: Support day-to-day branch operations, ensuring that processes are followed as directed by senior associates, Branch Manager, or Operations Manager. Transaction Entry & Timeliness: Ensure timely entry of transactions into the ERP system and maintain turnaround times (TAT) in line with service expectations. Compliance & Audit: Address compliance and audit queries efficiently, ensuring all records and transactions are fully compliant with internal policies and regulatory guidelines. Customer Support: Provide high-quality support to clients, addressing their needs with a sense of urgency and ensuring smooth operational workflows. Qualifications Education & Experience Education: Bachelor s degree in Finance or a related field (any degree also considered). Skills Basic understanding of the Forex market and remittance operations. Strong Microsoft Excel skills for data management and reporting. Strong attention to detail and ability to handle complex queries. Excellent communication skills, both written and verbal. Ability to handle client queries and concerns with professionalism and a sense of urgency. Preferred Skills Experience dealing with exchange terminals is a plus. Personal Attributes Strong sense of ethics, integrity, tact, and diplomacy. Proactive and collaborative mindset with good coordination skills. A dynamic work environment with opportunities for professional growth and skill development. Exposure to the Forex and remittance industry, providing valuable experience in financial operations. A collaborative and supportive team culture. Qualification : Bachelors degree in Finance or a related field (any degree also considered)

UX Designer Location: Mumbai Experience: 0 3 years Company: KredX About KredX Founded in 2015, KredX has evolved from solving working capital challenges into India s leading integrated supply chain finance platform. Backed by RBI s TReDS license and IFSCA s ITFS license, we are one of the few dual-licensed entities in India empowering domestic and cross-border trade through innovative, technology-driven financial solutions. Our suite of products includes: DTX (Domestic Trade Exchange): RBI-licensed platform for seamless MSME invoice discounting. GTX (Global Trade Exchange): IFSCA-licensed platform offering efficient cross-border trade financing. CMS (Cash Management Solutions): AI-powered platform for automating and optimizing enterprise finance operations. About the Role We are looking for a creative, detail-oriented UX Designer to join our product team. This is an excellent opportunity for early-career designers who are passionate about user-centric design, digital problem-solving, and crafting intuitive experiences. You'll work closely with product managers, engineers, and business teams to build seamless and impactful interfaces across our fintech platforms. Key Responsibilities Collaborate with product and engineering teams to design clean, user-friendly digital experiences. Convert product requirements into wireframes, interactive prototypes, and detailed user flows. Conduct user research, gather feedback, and run usability tests to inform design decisions. Maintain design consistency across platforms by following established design systems and brand guidelines. Balance user needs with business goals while crafting intuitive, functional designs. Stay current on UX/UI best practices, tools, and emerging industry trends. Requirements 0 3 years of experience as a UX/UI Designer, Interaction Designer, or similar role (internships, freelance, or academic projects welcome). A strong portfolio demonstrating your design thinking and problem-solving approach. Proficiency in modern design and prototyping tools such as Figma, Sketch, Adobe XD, InVision, etc. Basic understanding of user research, usability principles, and responsive design. Excellent collaboration and communication skills. Creative mindset with strong attention to detail and a passion for learning and growing. Nice to Have (Optional) Familiarity with HTML/CSS/React for better design handoffs. Experience with motion/interaction design tools or libraries. Awareness of accessibility standards and inclusive design principles. Contribute to building impactful fintech products that support global trade and finance. Collaborate with a passionate, cross-functional team in a fast-paced environment. Be part of a growing company at the intersection of design, technology, and finance. Access continuous learning and growth opportunities in a design-mature ecosystem.

Deputy Vice President Data Science Location: Mumbai Function: Technology Digital and Data Sciences Employment Type: Full Time Experience: 9-10 years Key Responsibilities AI & Machine Learning: Design, develop, and deploy machine learning models for predictive analytics, natural language processing (NLP), computer vision, and recommendation systems. Lead end-to-end AI project lifecycles, including model validation, production deployment, and ongoing optimization using frameworks such as TensorFlow, PyTorch, and scikit-learn. Stay abreast of the latest advancements in Generative AI and foundational models, evaluating their applicability and integration within business solutions. Collaborate with cross-functional teams to identify AI use cases and deliver tangible business impact. Data Science & Analytics: Drive the entire analytics lifecycle, from data exploration and modeling to delivering actionable insights and developing data-driven products. Partner with data engineers and analysts to develop scalable, impactful solutions that support business objectives. Leadership & Strategy: Mentor and develop junior data science professionals, fostering a culture of continuous learning and innovation. Contribute to the organization s AI and cloud strategy by helping define the roadmap and setting long-term vision. Cloud Architecture & Engineering: Architect and design scalable, cloud-native AI and data platforms primarily on Google Cloud Platform (GCP), with knowledge of AWS and Azure as alternatives. Optimize data pipelines and machine learning workflows using cloud services such as Vertex AI, SageMaker, or Azure ML. Ensure the design and implementation of secure, cost-effective, and scalable architectures supported by robust CI/CD pipelines.

Position: IQ Analytics Manager CD COE Location: Mumbai Experience Required: 5+ Years Function: Analytics / Business Intelligence / Decision Sciences About the Role As an IQ Analytics Manager, you will play a critical role in driving business growth by uncovering the key levers that influence commercial KPIs. You ll develop and scale data-driven models that influence strategic decision-making for senior leadership, combining technical depth with business acumen to deliver actionable insights. Your work will directly support projects that enhance performance, efficiency, and execution within the CD (Customer Development) Centre of Excellence. Key Responsibilities Analytics & Insight Development Conduct in-depth quantitative analyses to understand drivers behind key commercial KPIs. Translate data into actionable insights that impact decision-making across product and business teams. Build causal and predictive models to diagnose performance issues and suggest improvement strategies. Stakeholder Collaboration Partner with product managers, commercial leads, and functional stakeholders to embed analytics into decision-making. Communicate key business trends and insights to senior leadership using structured storytelling backed by data. Solution Integration Design scalable, production-ready analytical solutions integrated into business and product workflows. Continuously monitor performance of deployed models and evolve them based on real-time business changes. Qualifications & Experience Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, or a related discipline from a reputed institute. (MBA from a top-tier institute is a plus.) Minimum 5 years of relevant experience in analytics, business intelligence, or data science roles. Core Competencies Strong business acumen with the ability to translate data into strategy. Proactive and self-motivated with a strong sense of ownership and accountability. Comfortable navigating ambiguity and driving clarity through data. Excellent communication, presentation, and storytelling skills. Ability to adapt and respond to dynamic business environments and shifting priorities. Technical Skills Required Strong command of SQL, Python, and Excel Proven expertise in statistical modelling, AI, and machine learning (including supervised & unsupervised methods) Experience in building and deploying machine learning models at scale Proficiency in data visualization tools such as Power BI, Tableau, QlikView, or Google Data Studio Work at the intersection of analytics, technology, and business strategy High-impact role with direct visibility to senior leadership Be part of a dynamic team that values innovation, ownership, and continuous learning Opportunity to solve real-world business problems at scale Qualification : Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, or a related discipline from a reputed institute

Job Title: Senior Manager Data Analytics Department: PDM Strategy & International Business Base Location: Mumbai Reporting To: Head Strategy & Analytics / Senior Leadership Team Experience Required: 10 12 Years (Relevant experience in BI, data analytics, and team management) Qualification: Bachelor's or Master s Degree in Computer Science, Data Engineering, or related field Role Overview: The Senior Manager Data Analytics will lead end-to-end Business Intelligence (BI) initiatives, with a focus on building a robust and scalable reporting platform using Power BI and the MSBI stack. The role requires deep expertise in data visualization, team leadership, ETL development, and data architecture design. This position plays a key strategic role in transforming how data is used across the organization empowering faster, data-driven decisions across functions like Sales, Investments, Risk, Compliance, and HR. Key Responsibilities: 1. BI Project Delivery & Visualization Lead and ensure timely execution of BI and data analytics projects. Deliver actionable, real-time dashboards and reports for internal business teams. Transform existing Power BI platform into a world-class analytics and visualization hub. Create dashboards that are intuitive, engaging, and built for decision support. 2. Stakeholder Engagement & Strategy Alignment Collaborate with senior leadership and functional heads to understand business problems and convert them into analytical models and reporting tools. Serve as a thought partner and SME for business users across the SBIFM landscape. Present visualizations and insights to senior stakeholders to influence strategy. 3. Team Management Lead, mentor, and manage a team of 15 20 developers and analysts focused on MSBI and Power BI. Oversee day-to-day development tasks, performance reviews, and upskilling initiatives. Foster a data-driven culture and best practices in dashboard design and reporting. 4. Data Architecture & Engineering Design and optimize backend architecture for scalability and agility using ETL tools and data warehousing techniques. Ensure strong data governance, security, and quality standards across reporting systems. Implement real-time data pipelines and integration with cloud technologies such as Azure and Snowflake (desirable). 5. Cross-Functional Collaboration Work closely with multiple departments: Sales, Operations, Finance, Compliance, Risk, and HR. Drive continuous improvement in data access, quality, and utility for all functions. Create and maintain a centralized reporting infrastructure aligned with enterprise data strategy. 6. Business Impact & Decision Support Enable smarter and faster decision-making by delivering meaningful insights. Drive revenue growth and deal conversions through better business intelligence. Support predictive analytics, customer segmentation, and performance dashboards. Mandatory Technical Skills: MSBI Stack (SSIS, SSRS, SSAS) Power BI Advanced Dashboarding and Visualization ETL Development Tools Experience with report automation, KPI frameworks, and interactive dashboards Desirable Technical Skills: SQL Programming & Data Modeling Cloud Data Platforms: Azure, Databricks, Snowflake Familiarity with data lake concepts, CI/CD pipelines, and DevOps for data analytics Key Competencies: Leadership & Team Building Strong ability to manage cross-functional data teams Business Acumen Ability to understand and align data solutions to business strategy Communication Strong presentation and stakeholder management skills Analytical Thinking Problem-solving mindset with attention to data accuracy Project Management Ability to handle multiple projects in an agile environment Job Summary: The Senior Manager Data Analytics is a strategic leadership role focused on building and managing a robust data reporting ecosystem within SBIFM. This role blends technical expertise with business intelligence to deliver impactful analytics, drive operational efficiency, and support senior leadership in data-driven decision-making. A critical enabler of growth and innovation, this position is ideal for a high-performing individual who thrives at the intersection of technology, data, and business. Qualification : Bachelor's or Masters Degree in Computer Science, Data Engineering, or related field

Job Title: Compliance Manager Regulatory Relationship Location: Mumbai Department: Compliance Category: Others Job Purpose We are seeking a detail-oriented and proactive Compliance Manager Regulatory Relationship to support the Compliance function by ensuring that the bank s policies, procedures, and operations align with regulatory and ethical standards. This role involves monitoring regulatory changes, reviewing internal processes, and driving compliance initiatives across departments. Key Responsibilities Manage and oversee compliance-related operations including policies, investments, and procedures. Design, implement, and monitor internal control systems to prevent and address legal or policy violations. Conduct regular assessments of compliance frameworks to enhance their efficiency and effectiveness. Identify risks and recurring issues by reviewing internal reports and procedural documentation. Conduct periodic audits of processes and maintain accurate compliance records. Develop compliance manuals, checklists, and regulatory documentation. Collaborate with department heads to review and update compliance policies across functions. Engage with senior management to drive implementation of compliance frameworks. Initiate investigations into instances of non-compliance and follow through with corrective actions. Facilitate employee training programs focused on legal and compliance standards. Supervise compliance officers and promote knowledge sharing and best practices within the team. Foster collaboration with internal stakeholders to align compliance efforts across the bank. Stay updated on evolving regulatory trends and industry best practices. Promote a culture of accountability, continuous learning, and shared ownership within the compliance team. Support in attracting, developing, and retaining top talent within the compliance function. Qualifications & Experience Educational Requirements: Graduate in any discipline (mandatory) Postgraduate degree in a relevant field (preferred) Experience: 2 5 years of relevant experience in regulatory compliance within the banking or financial services sector Qualification : Graduate in any discipline (mandatory)

Job Title: Senior Software Engineer (Data Engineer) Location: Mumbai Company: DGS India About the Role We are looking for a curious and self-driven Senior Software Engineer to join our technology team. In this role, you will maintain, improve, and manipulate large-scale operational and analytics databases critical to our business. You will collaborate closely with software engineers, data analysts, data scientists, and data warehouse engineers to implement database solutions that support global client objectives. Experience Required Minimum 3 years and up to 7 years of relevant experience. Key Responsibilities Work independently as an individual contributor, understanding design tasks and writing high-quality code. Build, maintain, and optimize multi-terabyte marketing databases integrated with cloud platforms. Analyze database performance and troubleshoot issues efficiently. Collaborate with cross-functional teams internally and externally to meet business goals. Must-Have Skills Experience with cloud platforms such as AWS, Azure, or GCP. Strong proficiency in SQL. Hands-on experience with ETL tools. Programming skills in Python or UNIX shell scripting. Familiarity with workflow orchestration tools like Tivoli, Tidal, or Stonebranch. Solid understanding of data modeling, data structures, and database technologies. Knowledge of both relational and non-relational databases, and when to apply each. Practical understanding of data warehousing concepts, data marts, ingestion, and transformation. Good communication skills for effective collaboration. Good-to-Have Skills Experience working with Data Warehouses (DWH). Strong debugging and troubleshooting skills. Familiarity with SVN, JIRA, and Agile methodologies. Experience in client-facing roles with excellent communication abilities. Ability to work collaboratively across cross-functional teams. Educational Qualifications Bachelor s degree in Engineering or a related field. Certifications (Preferred) Basic level certification in AWS, Azure, or GCP. Snowflake Associate/Core certification. Shift Timings 12:00 PM to 9:00 PM IST and/or 2:00 PM to 11:00 PM IST. Qualification : Bachelors degree in Engineering or a related field.

Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.

Job Title: Customer Service Associate Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are seeking a proactive and empathetic Customer Service Associate to join Salary Finance, a fast-growing FinTech venture under the Blenheim Chalcot portfolio. In this role, you will be an integral part of the customer operations team, ensuring prompt, compliant, and high-quality customer interactions via live chat and email. You will be working closely with our teams in India and the UK to provide a seamless customer experience while contributing to the enhancement of internal processes and customer-facing solutions. Key Responsibilities: Handle customer inquiries via live chat and email in a professional and timely manner. Provide support related to loan applications, repayments, account updates, and general queries. Interpret and explain financial products, terms, and policies with clarity and compliance. Maintain accurate records in the CRM system and ensure resolution logs are up to date. Escalate unresolved or complex issues to the appropriate teams and follow up until closure. Troubleshoot basic technical issues (login errors, document uploads) and collaborate with the tech team. Ensure strict compliance with GDPR and data protection standards. Meet service benchmarks aligned with SOPs and SLAs. Identify recurring issues and offer feedback to product and operations teams. Recommend improvements for FAQs and knowledge base articles. Support customer retention by providing exceptional service and building rapport. Share insights and best practices with peers to support continuous team improvement. Participate in regular training on product updates, tools, and compliance protocols. About You: You are a detail-oriented, tech-savvy problem solver with a passion for delivering excellent customer service. You thrive in fast-paced, change-driven environments and are eager to contribute to a mission-driven FinTech. Required Skills: Strong communication skills both written and verbal. High emotional intelligence with a customer-first mindset. Prior experience in a customer/client-facing role. Ability to multitask, stay organized, and meet deadlines. Comfortable with Google Sheets, Excel, and manipulating customer data. A collaborative, empathetic, and solutions-focused attitude. Self-motivated and resilient, even in high-pressure situations. Preferred Skills: Experience in financial services, tech, or employee benefits companies. Familiarity with CRM systems and ticketing platforms (e.g., Zendesk, Freshdesk). Working knowledge of G Suite, Advanced Excel, and basic data analysis. Understanding of TCF, GDPR, CCA, and AML regulations. Education: Minimum: High School Diploma Preferred: Bachelor s Degree in any discipline About Salary Finance: Founded in 2015, Salary Finance is one of the UK s leading FinTech platforms improving employee financial well-being. Our platform supports over 4 million employees across 575 clients, including 20% of the FTSE 100. Backed by Blenheim Chalcot and major financial institutions, we provide salary-linked savings, loans, earned wage access, and financial education all through our digital platform. Our mission is to make employees financially healthier and happier, ultimately boosting productivity and well-being at work. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder, with over 26 years of experience building disruptive businesses in FinTech, EdTech, GovTech, HealthTech, and beyond. With over 4,000 employees across 20+ ventures, our India operation (established in 2014) plays a crucial role in innovation, development, and scaling. What We Offer: Be part of the world s leading digital venture builder. Access to cutting-edge GenAI technologies. Opportunities for continuous learning and personal growth. Fun and open work culture (we own the Rajasthan Royals IPL team!). 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance coverage. Diversity & Inclusion: At Blenheim Chalcot, we value diversity, meritocracy, and innovation. We are committed to creating an inclusive workplace that supports all employees in reaching their full potential. We recruit and develop talent based on skills and passion not background. Apply Today: If you're passionate about delivering high-impact customer experiences and eager to be part of an innovative FinTech journey, we'd love to hear from you.

SAP PP (Quality Management) Consultant Job Description Role and Responsibilities: Cross-Integration Workshops: Engage in cross-functional workshops that integrate inventory, manufacturing, and finance processes to ensure seamless SAP Quality Management (QM) solutions. Documentation: Prepare comprehensive Functional and Technical Specifications to ensure smooth execution and integration of quality management processes. Integration Testing: Participate actively in integration testing to validate the SAP QM solution and ensure that it aligns with business requirements. UAT Support: Provide support for User Acceptance Testing (UAT) to ensure that the implemented solution meets business needs and user expectations. Business Cutover Enablement: Assist in business cutover activities, ensuring the transition to the new system is smooth and efficient. QM Master Data: Demonstrate full experience and expertise in managing all aspects of QM Master Data, ensuring its accuracy and consistency. Quality Inspections: Provide in-depth knowledge of quality inspection processes during goods receipt, both for production orders and purchase orders. QM Notifications: Handle various types of QM notifications, including vendor notifications, internal notifications, and customer notifications. Deep knowledge of Certificate of Analysis is essential. Communication: Maintain effective communication with business users and technical teams to ensure successful implementation and issue resolution. Work Experience: 2-6 years of relevant experience in SAP Quality Management (QM), with a focus on integration and operational support. Hands-on experience with QM Master Data, quality inspections during goods receipt, and managing different QM notifications. Knowledge and experience in working with Certificate of Analysis and related processes. Strong communication skills, with the ability to effectively collaborate with cross-functional teams. Location: Mumbai (onsite) About Castaliaz: Castaliaz has been a trusted partner for implementing SAP applications across SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With a proven track record in SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we help businesses through the full lifecycle of SAP implementation and management. Our time-tested approach has been embraced by our loyal clients across India.

Business Development (Lending NBFC & MFI) Location: Mumbai & Bengaluru (could entail travel) No of vacancy: 2 Job Profile: Deepen existing relationships with existing clients in financial services, fintech, insurtech, ecommerce etc. category, as applicable. Develop and manage a lead pipeline of potential clients, focusing largely across and within NBFC and MFI space Own the client account in an end-to-end manner from demo / pitches to documentation & commercial agreements to managing P&L (topline, margin, revenue, renewals, pricing) of the accounts. Structure profitable deals that mutually support client and business vision. Ensure successful onboarding of clients followed by delivering as per SLAs & quality commitments. Stay updated on the competitor landscape through constant market research and analytics / dashboards. Ensure high quality deliverables per commitment on timelines and budgets through internal and external stakeholder management. Collaborate across teams viz. Sales, Tech, Digital Marketing, Product, Legal, Finance and Operations. Identify new partnerships / alliances with companies in financial services, fintech space like banks, equity brokers, NBFCs, insurance brokers, insurance companies, payment gateway, etc., and other potential categories. Candidate Profile: 3-10 years of experience in Business Development & Key Account Management for Insurance / Insurtech set ups. Understanding of SAAS products and technology is a plus. Experience in working with senior management / decision makers within the organization and for the clients Strong background and experience in NBFC & MFI sector Experience & expertise in P&L management, leading teams to performance and client interfacing. Excellent verbal and written communication skills, ability to effectively negotiate and have a problem-solving approach. Open to travel extensively

Product Manager No of vacancy: 2 Location: Mumbai Job Profile: We are looking for someone who is enthusiastic about product development and has strong views on why, how and what of it. Analytical background for decision making is a must. Must be proficient in understanding statistics and trends using tools like google analytics etc. Understanding of tools for analytics, product management, wire-framing, documentation and other execution is required. It is important for the candidate to be a team player and collaborator. Drive product and integration roadmap, including market segmentation and sizing, market and competitive analysis, technology trends to achieve product line goals. Define strategies for user/customer engagement using multiple mediums (web, email, apps, mobile etc.) Manage product requirement definition and feature identification for future initiatives, including documentation of prioritized feature sets and use cases. Lead development and QA teams at the appropriate times to realise the goals of the product. Be a driving force in assembling the resources necessary to ship high-impact products and features, and facilitate communication throughout the development process. Work with the release process and support teams to insure that the product is released successfully and any issues in production are resolved quickly. Measure and analyse success of product or feature using internal tools as well as tools like Google Analytics. Efficiently manage agile development of the product. Candidate Profile: 1 to 3 years of experience working with teams in rapid delivery environments. Preferred experience in product development as an engineer. Preferred experience in a product / ecommerce company Proven ability to successfully manage all phases of the product development lifecycle. Expertise with web/mobile analytic tools. Excellent organizational, statistical, strategic thinking, problem-solving, analytical, written and oral presentation and communication skills. Experience of working on a consumer facing product, where you have worked on building a mobile interface.

Job Description As our NielsenIQ HR Organization continues to evolve to meet the changing demands of the business and the workforce we will be challenged to find new ways to deliver value to the organization with a focus on efficiency and simplicity. To enable this transformation, we are standing up a new Tiered Support Model to enable excellent delivery against our most fundamental HR needs. HR Transformation s main goal is to facilitate and coordinate transformation programs that impact the HR Operations, Solutions and Employee Experience (HR OSE) team. The HR Transformation Project Manager will work closely with the HR PE and Transformation Lead (Program Manager), the Employee Experience (EE) team, and the entire HR OSE global team. You will support the Program Manager by leading sub-projects that are critical enablers for the overall program, from information collection to implementation of process changes. In this role you will: Lead and manage sub-projects within the HR Transformation program, by creating and maintaining project plans that ensure alignment with overall program goals. Monitor project progress, identify potential issues, and develop solutions to mitigate risks. Prepare and present project updates and reports to key stakeholders, providing key insights to inform decision-making and further project planning. Coordinate with cross-functional teams to ensure seamless execution of project activities. Design and conduct surveys to collect information from local HR teams to support project objectives. Implement process changes and improvements in collaboration with the Program Manager and other stakeholders. Rationalize and organize project documentation, clearly accessible and appropriately safeguarded for confidentiality. Establish effective relationships and communicate effectively across a multitude of stakeholders including senior leadership, geographically distributed HR and project team members, cross-functional stakeholders, and vendors. We re looking for people who have: Understanding of common HR administrative and operational work across employee full cycle administration. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Strong interest in learning and ability to take learning opportunities when they arise. Ability to build strong partnerships and work closely with people across all levels of the company. Ability to prioritize tasks and to delegate them when appropriate. Proven say-do ratio with interest in being accountable and in control of their performance. Qualification Preferably a master s degree in Management, Statistics, Engineering, or HR 4+ years work experience in complex corporate structures (multi-national companies preferred) Proven experience in project management, preferably within HR or related fields. Hand-on experience of Project Management tools and platforms Excellent knowledge and hands-on experience of MS-Excel and Power Point Strong analytical and problem-solving abilities. Excellent verbal and written communication and presentation skills Ability to work independently and in a team Excellent interpersonal skills are a must Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.

Job Description As a Knowledge Content Manager Associate in our team, you will be at the forefront of managing and enhancing our content database, ensuring that our sales materials (including RFPs, pitch books, and brochures) are compelling, accurate, and globally-consistent. You will collaborate with sales, product, client service, and other subject matter experts to ensure content and stats are accurate, consistent, and approved. You will also create materials for sales training, such as case studies, information on product overviews and strategy, and prepare competitor analysis. Job Responsibilities: Maintain, update, and enhance content used for client-facing documentation (proposals, pitchbooks, and other similar documents) provided to prospective and existing clients in pursuit of winning or retaining business. Develop external and internal content in partnership with sales and product, including case studies, and product overviews & strategy documents. Coordinate with subject matter experts to update the database with new responses as products are enhanced. Partner with subject matter experts to conduct periodic end-to-end reviews of responses in the database to ensure changes in business, value proposition, regulatory environment, staff, locations, etc., are correctly captured. Utilize Tableau to build dynamic data visualization dashboards, transforming complex data into actionable insights that support strategic sales initiatives. Source and manage J.P. Morgan statistics in the creation of sales documents or in answering questions from clients or prospects globally. Manage the sales experience survey process as the conduit between sales and the third-party consultant. Perform vendor administration activities such as user access management and training, and act as a point of contact, liaising with vendor support to quickly resolve issues. Required Qualifications, Capabilities, and Skills: Minimum 4 years of work experience in the financial services industry, within content/database management, pre-sales, business development, or marketing. Excellent verbal and written communication skills, with a thorough knowledge of American and British English language, grammar, spelling, punctuation, and usage, as well as the Associated Press (AP) style guide. Confidence, assertiveness, and professionalism to partner closely with all levels of management. Proficiency with MS Word, Excel, and PowerPoint required. Strong project management skills with the ability to manage tight schedules. Preferred Qualifications, Capabilities, and Skills: Bachelor's degree (BA or BS) in finance, business preferred, but not required. An understanding of the securities services industry and products is a plus. Self-starter with sound judgment and ability to operate independently and apply initiative. Experience with building data visualization dashboards via Tableau. Familiarity with emerging technologies, such as LLMs to bring in efficiencies in content and stats management. About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. Qualification : Bachelor's degree (BA or BS) in finance, business preferred, but not required.

About KPMG in India KPMG in India is a leading professional services firm, affiliated with KPMG International Limited. Established in August 1993, KPMG India combines the expertise of a global network with deep local knowledge of laws, regulations, markets, and competition. With offices in major cities such as Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada, we offer services to both national and international clients across various sectors. We focus on delivering rapid, performance-oriented, industry-specific, and technology-driven services that leverage our understanding of both global and local business environments. Role: SAP ABAP Expertise Job Description: We are seeking professionals with expertise in SAP ABAP to contribute to the design, development, and implementation of SAP solutions. The ideal candidate will have a strong background in SAP ABAP programming and a passion for driving innovation and efficiency in client projects. Equal Employment Opportunity (EEO) Information KPMG India is committed to providing equal employment opportunities to all applicants and employees, regardless of color, caste, religion, age, gender, national origin, citizenship, sexual orientation, gender identity or expression, disability, or any other legally protected status. We value diversity and encourage you to voluntarily submit demographic details to support our diversity efforts. Please note that submitting this information is optional and will not impact your application. Qualifications: Educational Requirements: BTech (Bachelor of Technology) or equivalent degree. Qualification : BTech (Bachelor of Technology) or equivalent degree.

Job description About this role Team Overview The role sits in AladdinServicewithin Aladdin Client Business, which is a centralized group whoare responsible forsupporting Aladdin clients and BlackRock Internal user services that covers Aladdin data of fixed income, equity, and alternatives products. The chapter helps our clients and portfolio managers better understand their portfolio exposures, strategy, and risk &returns. Every day, the AladdinService team tackles the hardest, most sophisticated analytical problems in FinTech. Weutilizeour in-depth understanding of Aladdin, our clients businesses, and the investment management process to provide exceptional client service to our rapidly growing, global client base. We all come from varied educational backgrounds, bring unique skills and experiences to the table, but share a serious passion for solving tough problems for our clients, adding value to their business and keeping our clients happy. In addition, the team works with Business, Technology and Aladdin Data partners to extend and evolve the data platform.This team is a fast paced and exciting environment with team members who all share a curiosity about Finance and Technology. Role Responsibility Have a good understanding of Fixed Income, Equity, Derivatives and Alternatives products and how they are modeled and traded in Aladdin. Use technical skills to ensure the accuracy of large analytical data sets, automate processes with scripts and macros and efficiently query information from a vast database. Exhibit attention to detail when quality checking Green Package analytics and be accountable for thetimelydelivery of reports to our clientsin accordance withService Level Agreements. Engage in meetings with end-users of Aladdin from all levels within the company from Portfolio and Risk Managers to Operations teamsand alsowith our external Clients. Support client/user requests related to the Aladdin analytics. Be a Student of the Markets by following the global markets daily to understand how macro-economic factors can affectthe analyticsand portfolios management s risk and investment decisions. Project work: engaging with other internal teams to think creatively and deliver innovative solutions to our sophisticated client demands. Show desire to work in a constantly evolving,changingand challenging environment. Experience 5+ years in financial or technology industry Excellent problem-solving and critical-thinking skills and an ability toidentifyproblems, design and articulate solutions and implement change. Knowledge of financial products in Fixed Income, Equities and Derivatives, and familiarity with Risk analytics such as Durations, Spread, Beta andVaRwould be an advantage. Excellent communication and presentation skills in bothSpanishand English. Mustpossessstrong verbal and written communication skills and be able to develop good working relationships with partners. Technical skills (SQL, UNIX, Python and PERL) are preferred but not necessary. Must be detail orientated,possessinitiativeand work well under pressure. Degreein Finance, Engineering or Technology would be preferred. Given that the nature of this role is Finance and Technology (FinTech) centric, we would like candidates whodemonstratean interest in learning these aspects of the job. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

Job Title: Full Stack Java Developer Location: Mumbai Experience: 7+ years Company: MSCI About MSCI: At MSCI, we power better investment decisions by delivering critical decision-support tools and services to the global investment community. With over 50 years of expertise in research, data, and technology, MSCI helps clients understand risk, improve transparency, and build more effective portfolios. Our innovative, high-performance culture encourages experimentation, accountability, and continuous learning. We actively foster inclusion, belonging, and connection through diverse Employee Resource Groups and flexible working arrangements, empowering every employee to thrive. Your Role: We are looking for a highly skilled Full Stack Java Developer to join our Corporate Events and Dividends data management team in Mumbai. You will play a pivotal role in designing, building, and maintaining cutting-edge data solutions that support critical financial processes. This is an exciting opportunity to collaborate with global IT and business teams, applying your technical expertise to solve complex problems, optimize performance, and contribute directly to MSCI s innovative products. Key Responsibilities: Design and develop robust, scalable, and high-performance solutions for data management systems. Collaborate closely with global IT and business teams to understand requirements and translate them into technical solutions. Write and optimize complex SQL queries for high-volume data processing in Oracle or other relational databases. Lead and contribute to technical discussions with senior engineers, architects, and business stakeholders. Build responsive and intuitive web interfaces using TypeScript and frameworks like React, Angular, or Vue. Implement and manage concurrent, multi-threaded systems while addressing potential challenges in such environments. Ensure adherence to best practices in object-oriented design, memory management, performance tuning, and system architecture. Develop RESTful APIs to facilitate seamless data exchange across platforms. Drive code quality and performance optimization through effective reviews and hands-on problem-solving. Take full ownership of deliverables, working both independently and collaboratively in a diverse, global team. Skills & Experience Required: Minimum 7 years of hands-on experience in Java development, with a focus on object-oriented design and multi-threaded applications. Strong expertise in Spring framework, JMS, and core Java technologies. Solid experience working with relational databases (preferably Oracle) ability to write complex SQL queries and perform SQL performance tuning. In-depth understanding of Java internals, including data structures, memory management, garbage collection, and concurrent programming. Experience building responsive user interfaces using TypeScript and frameworks like React, Angular, or Vue. Experience working in a UNIX environment is highly desirable. Familiarity with cloud technologies (Azure/AWS) is a strong plus. Experience with REST API development. Strong analytical mindset with exceptional problem-solving skills. Ability to communicate effectively and work seamlessly in a collaborative, global team environment. Preferred Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (First class preferred). Alternatively, a Master s degree (MCA/M.Tech) is also acceptable. What We Offer: Transparent and competitive compensation. Comprehensive benefits tailored to your location. Flexible work arrangements and cutting-edge technology. Global Orientation Program and continuous learning opportunities through Learning@MSCI and LinkedIn Learning Pro. Clear, multi-directional career paths that foster professional growth. A culture of high performance, innovation, and inclusion supported by Employee Resource Groups such as Women in Tech, Pride & Allies, All Abilities, and more. Join us at MSCI and become part of a global team that drives innovation and creates industry-leading solutions. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (First class preferred).

Job Title: IT Officer / IT Executive About Us: At BSM, we are a global team of over 20,000 seafarers and 2,000 shore-based professionals, working across 30+ locations and managing a fleet of 650 vessels. Together, we are committed to responsible operations, ensuring the safety of our people, our fleet, and the environment. As a family-owned, multinational business, we take pride in our culture of togetherness, learning, and innovation. With a workforce representing over 80 nationalities, our diversity is our greatest strength driving innovation and setting new industry standards. Join BSM and become part of a forward-thinking organization that is shaping the future of global shipping and enabling seamless international trade. Job Objective: As an IT Officer, you will support the IT Manager in managing day-to-day IT operations within the SMC (Ship Management Centre). You will play a key role in maintaining the IT infrastructure, ensuring seamless connectivity, supporting infrastructure projects, and assisting in IT procurement and user support. Your contributions will help ensure that BSM s IT systems act as effective enablers for business success. Key Responsibilities: Ensure continuous 24x7 connectivity to BSM applications and vendor systems, minimizing downtime for the SMC office. Plan and conduct regular maintenance of IT systems, coordinating planned downtimes to minimize disruption to operations. Assist the IT Manager in liaising with vendors and procuring IT equipment as per organizational requirements and policies. Provide day-to-day IT support to users, resolving technical issues and ensuring uninterrupted workflow. Support the IT Manager in budget management for local IT needs when required. Lead or contribute to standalone IT projects, ensuring alignment with BSM standards and policies, under the guidance of the IT Manager and TDC management. Qualifications & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). A Master s degree in Computer Science is advantageous. Industry certifications such as Microsoft, Cisco, or equivalent are a plus. Technical Skills: Experience managing SAN storage infrastructure in virtual environments. Hands-on experience with VMware vSphere. Strong understanding of Microsoft Active Directory and Windows Server 2008/2012 environments. Experience with Microsoft System Center and SQL Server 2008/2012 clustering. Familiarity with Microsoft Exchange 2010, including online archiving. Strong networking skills, particularly in virtual infrastructure and WAN connectivity. Experience with High Availability (HA), Disaster Recovery (DR), and Business Continuity Planning (BCP). Strong security mindset with a good grasp of the OSI Reference Model. Solid understanding of Microsoft Cloud / Office 365. What We Offer: Clear career development pathways with ample opportunities for professional growth. Technical and soft skills training programs to enhance your expertise. Comprehensive health insurance for you and your family. Annual performance-based bonus. Be part of a diverse and inclusive workforce, representing over 80 nationalities. Flexible work opportunities to support work-life balance. Join the ever-growing Schulte Group family and make your mark in the global shipping industry! Qualification : BA/BS in computer science related field or equivalent experience.

Associate Accounting Specialist About Dow At Dow, we put people first and are committed to integrity, respect, and safety for our employees, customers, and the planet. We are a diverse community of relentless problem-solvers who thrive on collaboration, innovation, and the pursuit of a sustainable future. By leveraging science and technology, we help transform industries and shape the world we live in. If you're looking for a meaningful and challenging role, you're in the right place. About the Role As an Associate Accounting Specialist, you will provide cost accounting support and reporting while ensuring accurate financial records. You will oversee cost center expenses, budgeting, inventory valuation, and financial analysis to support decision-making for business and functional teams. This role requires strong analytical skills, knowledge of SAP, and expertise in financial reporting. Core Responsibilities Cost Center & Budgeting Review cost center spending and understand cost drivers. Analyze variances vs. budget and prior periods to identify root causes. Facilitate cost center allocations, recharges, recoveries, and residual analysis. Financial Reporting & Analysis Support reporting and analysis for the supply chain function. Assist business teams with financial analysis for decision-making. Ensure SOX compliance for cost accounting activities. Inventory & Cost Accounting Ensure accurate inventory valuation across management, tax, and statutory books. Manage cycle counting and stock reconciliation to maintain accurate inventory records. Oversee product cost estimates (PCE) and investigate costing errors. Identify and correct intercompany variances. Accounting Compliance & Controls Record and monitor accounting entries during monthly closing. Facilitate the inter-company re-billing process. Differentiate between capital and expense costs for accurate reporting. Support internal & external audits for cost accounting activities. Qualifications CMA/CA qualification with 3-5 years of relevant experience in cost accounting. Proficiency in SAP and Microsoft applications (Excel, Word, PowerPoint, Outlook). Skills & Competencies Strong business acumen and ability to act as a strategic business partner. Team player with excellent communication and collaboration skills. Analytical mindset with a focus on process improvement. Proficiency in SAP, Excel, and financial reporting tools. Fluent in English (written and verbal). Additional Information Relocation assistance is not available for this position. Flexibility to work across international time zones may be required. Total Rewards & Benefits Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Learning, mentoring, and development opportunities. Retirement & Financial Planning Savings plans, stock purchase programs, and financial resources. Health & Wellbeing Comprehensive medical, life insurance, and mental health support. Flexible Work Culture Role-based flexibility for work-life balance. Parental Leave & Family Support Paid leave for new parents and caregivers. Time Off & Volunteer Programs Paid vacation, volunteering opportunities, and Employee Resource Groups (ERGs). On-Site Fitness & Discounts Gym memberships, shopping discounts, and travel insurance (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science. With 1,000+ employees, our manufacturing sites, innovation centers, and commercial offices drive advancements in packaging, infrastructure, automotive, and consumer care. We are Great Place to Work Certified and actively support Corporate Social Responsibility (CSR) initiatives that empower women, children, and differently-abled individuals through technology and employee volunteerism. Join Our Team & Make an Impact! At Dow, diversity is our strength, and we are committed to equal opportunities for all. If you need any accommodations during the application or interview process, please let us know. Apply now and be part of a global team shaping the future through science and innovation! Qualification : CMA/CA qualification with 3-5 years of relevant experience in cost accounting.

Description The Sr Specialist will provide support in the CAPA management process and is the responsible Quality Approver. They will be responsible for executing quality reviewer/approver responsibilities for the NC/CAPA Management Process. This includes ensuring timely initiation and completion of investigations and CAPAs, collaborating with key stakeholders to resolve conflicts and align on the path forward, and determining when escalation to stakeholders or senior management is required to resolve issues. The Sr Specialist will have responsibility for ensuring the investigation and CAPA owners are progressing to plan by monitoring status and providing feedback and comments to direct progress during the investigation and root cause analysis/immediate cause phases, and during preparation of Corrective/Preventative action plans and effectiveness monitoring plans. They are knowledgeable and experienced in the CAPA management process and system and can guide and educate issue owners on best practices. Attention to detail, time management skills, and the ability to build and maintain relationships are essential. CAPA reviewer/approver for CAPA Management Process: Facilitate the initiation of investigations and CAPAs, and monitor progress and approvals. Collaborate with key stakeholders to support the end-to-end NC/CAPA process. Ensure that CAPA procedures and requirements are followed and met. Escalate complex issues to CIM management for resolution. Work with stakeholders, senior management, and governance bodies for awareness and resolution, as needed, including any issues impacting the progress toward completion of investigations, root cause analysis, impact analysis, and closure of CAPA Records. Review evidence and approve closure of CAPA plans. Monitor effectiveness of CAPAs to ensure the Root Cause is eliminated or reduced to acceptable level. Drive key deliverables and ensure timely completion of activities. Support/Provide regular updates for CAPA status, metric reports, and trending, as needed. Participate in and/or support internal audits and regulatory inspections, as needed. Attend, participate and/or facilitate CAPA review meetings, as needed. Perform other duties as necessary. Decision Making and Problem Solving: Ability to work independently and coordinate across CAPA and Issue Management (CIM). Consult with CIM management as need for resolution of complex issues. Requires basic management skills for cross-functional interactions and coordination. Facilitates resolution of issues and able to collaborate with stakeholders at varying levels of management across multiple organizations. A fundamental understanding of the risk management process to engage key stakeholders and mentor colleagues to capture insights and make risk-based decisions. Excellent communication and writing skills demonstrated by the ability to write executive summaries and ad hoc reports promptly and clearly as well as compile and present data to other professionals. Requires analytical skills to examine data and perform analysis. Requires decision-making skills to approve the appropriateness, effectiveness, quality and compliance of documented robust investigations, root cause analysis and corrective/preventative action plans. Working Relationships: Must be able to effectively operate in a matrixed environment and interact with cross functional leaders on a regular basis. Associate Director/Director, CAPA and Issue Management interfaces and informs as needed to discuss issues. CAPA and Issue Management team members interfaces daily as needed to manage workload; interfaces weekly in team meetings. R&D Senior Management, R&D Quality, Regulatory Affairs, Medical Affairs, and other business functions involved in owning investigations and delivering CAPA commitments - interfaces as needed to address identified issues and provide guidance on established processes. J&J partners must be able to effectively interact with third-party organizations, and marketing partners as needed to address cross-company and cross-departmental issues. Qualifications Bachelor s Degree in Life Science or related discipline or equivalent is required. Knowledge and experience with regulations and regulatory compliance issues. At least 3 years of experience in an applicable compliance field and or equivalent experience/training in a related R&D area. Experience with Non-Conformance/CAPA. Analytical and data skills. Excellent communication and writing skills demonstrated by the ability to develop clear and concise professional correspondence. Must be a problem solver, strategic thinker, and collaborator. Excellent organization, prioritization, and time management skills. Demonstrated competencies include adaptability, attention to detail, and ability to build and maintain relationships and partnerships across the organization. Ability to build and maintain cross-functional interactions and coordination. Ability to build consensus, influence, and negotiate. Knowledge in R&D related activities which may include safety related areas, safety reporting for both investigational and marketed products, clinical study coordination, etc. Knowledge of Quality Management, Project Management and/or Process Excellence concepts and practices. Qualification : Bachelors Degree in Life Science or related discipline or equivalent is required.