Churn Prevention Jobs in Bengaluru

Director Customer Success & Support Location: Bangalore | Employment Type: Full-Time | Experience: 15+ Years About SecPod SecPod is a leading cybersecurity technology company dedicated to preventing cyberattacks through proactive security. Our core offering, the Saner Platform, helps organizations establish a strong security posture through preventive, automated, and intelligent cybersecurity solutions. Role Summary The Director of Customer Success & Support will own the post-sales customer journey, including onboarding, technical adoption, value realization, and retention. This role requires a technically strong leader with deep experience in cybersecurity or enterprise security SaaS products to lead CSMs, Onboarding Specialists, and Support Engineers. Key Responsibilities Customer Onboarding & Time-to-Value Lead onboarding programs for both Cloud/SaaS and On-Prem deployments. Standardize deployment and configuration procedures for rapid time-to-value. Collaborate with Product and Engineering to enhance the user onboarding experience. Technical Support & Escalation Management Lead Saner Platform Support operations and own critical KPIs: FRT, MTTR, CSAT, and backlog. Oversee Root-Cause Analysis (RCA) and Corrective/Preventive Actions (CAPA). Manage 24x7 support coverage and track feature requests and bugs with Product Management. Customer Success & Value Realization Own customer retention, renewal, and expansion outcomes. Develop success playbooks and adoption frameworks aligned with client security objectives. Conduct Executive Business Reviews (EBRs) and implement proactive churn recovery strategies. Team Leadership Scale and mentor a high-performance organization focused on customer empathy and accountability. Drive continuous upskilling in cybersecurity and SecPod product architecture. Required Experience & Skills Experience: 15+ years in Customer Success or Technical Support for cybersecurity/enterprise SaaS. Technical Proficiency: Strong knowledge of IT infrastructure, endpoint security, and Linux/Unix/Windows/Mac systems. Systems Knowledge: Experience with Zendesk, HubSpot, and Salesforce. Bonus Skills: Scripting (PowerShell/Python) and cybersecurity certifications. Education: BE / MCA or equivalent technical degree. Qualification : BE / MCA or equivalent technical degree

Position: Product Manager Growth Location: Bengaluru Employment Type: Full-Time About Zolve Zolve is the world s first **cross-border neo-bank**, enabling migrants and global citizens to access financial products such as credit, checking accounts, insurance, and loans based on their home-country credit score. By breaking geographical barriers, Zolve empowers users to navigate the world freely, offering seamless access to financial services across countries. As we continue to expand, we are looking for a strategic Growth Product Manager to drive initiatives that scale **user acquisition, engagement, and retention**. Role Overview The Growth Product Manager will lead **product-led growth** initiatives, leveraging data, experiments, and cross-functional collaboration to scale impactful features. This role requires a strategic thinker with hands-on execution skills, capable of **optimizing product funnels**, improving retention, and driving measurable growth. Key Responsibilities Growth Strategy & Execution Define and own the growth strategy across **acquisition, engagement, and retention**. Identify and prioritize high-leverage growth opportunities using analytics, user research, and market insights. Track industry shifts, competitor moves, and emerging technologies to infuse fresh ideas. Product Optimization Design and optimize **growth levers**, including onboarding funnels, referral programs, cross-sell/upsell flows, and engagement loops. Run **A/B and multivariate experiments**, deriving insights to boost conversion, reduce churn, and scale adoption. Elevate product thinking internally through PRD reviews, assumption challenges, and growth metric refinement. Metrics & Analytics Own critical **KPIs** such as **activation, retention, DAU/MAU, LTV, and ARPU**. Turn quantitative and qualitative insights into actionable strategies to improve product performance. Cross-Functional Leadership Collaborate with engineering, design, marketing, and executive teams to align growth initiatives with company objectives. Communicate effectively, presenting **data-driven business cases** and influencing stakeholders across levels. Qualifications Education: Bachelor s or Master s degree in Marketing, Business Administration, or related field. Certifications in Google Ads, Facebook Blueprint, or similar are a plus. Experience: **6 8 years of Product Management experience** with a strong growth focus, ideally in **fintech, consumer tech, or data-driven startups**. Proven track record of launching, scaling, and optimizing products with measurable growth outcomes. Hands-on experience with **A/B testing and analytics tools (SQL, Mixpanel, Amplitude, GA, etc.)**. Strong understanding of fintech business models, growth metrics, and regulatory dynamics. Skills & Competencies: Exceptional **problem-solving, prioritization, and execution skills**. Ability to influence and align cross-functional teams, from engineers to executives. Excellent communication skills, with the ability to craft and present compelling business cases. **Entrepreneurial mindset** with high ownership, bias for action, and comfort in fast-paced environments. Qualification : Bachelors or Masters degree in Marketing, Business Administration, or related field

Position: Customer Lifecycle Manager Location: Bengaluru Department: Marketing Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is revolutionizing the laundry and dry cleaning industry. We offer fast, reliable service with a 24-hour turnaround, currently operating in 14 global markets. As we expand and grow our dynamic team, we continue to disrupt the industry and deliver exceptional service to our customers worldwide. Role Objective: We are looking for a Customer Lifecycle Manager to drive customer engagement, retention, and long-term value (LTV) in a fast-paced, global environment. This role is crucial in fostering repeat customers on the Laundryheap app and website, utilizing data-driven strategies to enhance customer engagement across various digital channels. The ideal candidate will have a deep understanding of user journeys, retention marketing, and the importance of lifecycle marketing in enhancing customer satisfaction and maximizing customer lifetime value. Your primary objective: How do we make customers place order after order on Laundryheap s app? This will involve leveraging all available resources, including data, tools, cross-functional teams, and marketing channels. Key Responsibilities: Lifecycle Campaign Design & Execution: Define, design, and deploy customer communication journeys aligned with key lifecycle stages, using customer intent signals and lifecycle triggers across multiple channels (SMS, WhatsApp, Email, Push, In-App messaging). The goal is to drive timely actions, leading to habit formation and sustained engagement. Campaign Management: Manage end-to-end campaign setup, including logic, segmentation, creative assets, QA, launch, monitoring, and ongoing optimization. Own campaign design and execution using CRM tools like Braze, defining trigger logic, target audiences, templates, and communication frequency. Performance Analysis & Optimization: Monitor and analyze campaign performance using key platform and channel-specific metrics (e.g., deliverability, conversion rate (CVR), repeat purchase rate, frequency, and LTV). Conduct A/B and multivariate tests to refine messaging, cadence, and channel mix. Localization & Global Collaboration: Ensure all campaigns are localized and relevant to different global markets, working with in-market teams to ensure accurate translations and local insights. Collaborate with Brand, Product, and Customer Research teams to meet campaign goals. Data-Driven Insights & Reporting: Translate customer data and lifecycle metrics into actionable insights for campaign improvement. Leverage data to craft targeted, insight-led campaigns that influence user behavior. Collaboration & Creativity: Work closely with designers and copywriters to create impactful templates that drive customer engagement and conversions. Coordinate with cross-functional teams to ensure a seamless customer experience. Must-Have Experience & Skills: Experience: 3 5 years of hands-on customer lifecycle management experience, preferably in E-commerce or on-demand web and app-based businesses. CRM & Tools Expertise: Proven experience working with CRM tools and content management systems like Customer.io, Braze, or similar platforms. Analytical Skills: Strong analytical skills with the ability to interpret customer data, identify behavioral patterns, and translate insights into actionable strategies. Technical Knowledge: Understanding of email deliverability, push notifications, in-app messaging, and SMS/WhatsApp performance optimization and best practices. Project Management & Organizational Skills: Excellent project management and organizational skills, with the ability to manage multiple initiatives across global markets in a fast-paced, performance-driven environment. Communication & Copywriting: Strong written communication skills with a customer-first mindset, capable of developing persuasive and engaging messaging. Growth Mindset: Comfortable working in a test-and-learn environment, always striving for optimization and efficiency to improve lifecycle outcomes. Be part of a dynamic and fast-growing team in a globally expanding company. Work on innovative projects that push the boundaries of customer engagement. Competitive compensation and benefits in a high-performance culture. Opportunities for personal and professional growth in an international business.

Position: Senior Manager / Associate Director Risk & Compliance Location: Bengaluru Employment Type: Full-Time Department: Risk & Compliance Role Overview: Cashfree Payments is looking for a seasoned professional to join as Senior Manager / Associate Director Risk & Compliance. This leadership role focuses on developing and implementing strong policies and frameworks to manage financial crime risks such as Anti-Money Laundering (AML) and fraud prevention, while ensuring compliance with regulatory mandates. The role also includes handling inquiries from law enforcement agencies and banks, managing merchant dues recovery, and overseeing regulatory change implementation. Key Responsibilities: Policy Development & Oversight: Develop, enhance, and oversee comprehensive policies and procedures for financial crime risk management, including AML, fraud detection, and prevention strategies. Ensure product-level interventions align with risk mitigation goals. Relationship Management: Manage relationships with banking partners from a risk and compliance perspective. Ensure adherence to VISA, RBI, and NPCI guidelines. Risk Management: Strengthen preventive and detective controls to effectively mitigate financial crime risks within Cashfree Payments ecosystem. Regulatory Compliance: Monitor and ensure full compliance with applicable laws, regulations, and guidelines by implementing necessary process and policy updates. Monitoring & Reporting: Establish and maintain monitoring frameworks for suspicious activities and ensure timely reporting to regulatory authorities and internal stakeholders. Team Leadership: Lead and mentor the financial crime risk team, fostering a strong culture of compliance and risk awareness across the organization. Qualifications & Experience: Bachelor s or advanced degree in Law, Finance, Business Administration, or a related field. 8-10 years of relevant experience in policy development, fraud strategy, and financial crime risk management within fintech or financial services sectors. In-depth understanding of Indian regulatory frameworks related to financial crime and compliance. Exceptional stakeholder management skills, with proven ability to engage effectively with regulators, internal tech/product teams, and banking partners. Strong analytical skills with a data-driven approach to decision-making. Demonstrated leadership experience in managing cross-functional teams and driving organizational change initiatives. Qualification : Bachelors or advanced degree in Law, Finance, Business Administration, or a related field

Introduction As a Customer Success Manager (CSM) for the IBM Apptio line of products, you will be responsible for ensuring customers have a successful experience using the products, providing ongoing support, monitoring their usage, and identifying opportunities for upselling or cross-selling. You will serve as the primary point of contact for a portfolio of customers, addressing any issues or questions they have and ensuring their overall satisfaction with the product. Your Role and Responsibilities Cloud Savings Program Management: Plan, execute, and track new and existing customer Cloud Savings Programs across AWS and/or Azure. Discount Management: Lead discussions and manage customer commitment-based discounts across all savings instruments. Customer Business Analysis: Analyze customer business objectives and use the Apptio Cloudability / Kubecost platform to create insightful reporting, dashboards, and savings programs. Operational Reviews: Perform analysis and present regular operational reviews to both customers and Apptio leadership. Collaborate with Global Teams: Work with an internal global team to grow a strategically important part of the Apptio business. Cross-Product Insights: Partner with other Apptio domain experts to combine the full suite of Apptio products, generating insights across a customer s total IT spend. Voice of the Customer: Be the voice of the customer, advocating for their requirements with Product and Engineering teams. Customer Relationship Management: Build and nurture strong relationships with customers, ensuring ongoing success and satisfaction. Required Education Bachelor's Degree Required Technical and Professional Expertise 5+ years of industry experience in relevant fields. Good understanding of Kubernetes and hold CKA Certification. Hands-on experience with a cloud vendor (AWS, Azure, or GCP), with certifications like AWS Practitioner or Azure AZ900. Proven ability to plan, execute, and track customer Cloud Savings Programs across CSPs. Deep knowledge of rate optimization at AWS (e.g., Savings Plans, Reserved Instances). Track record of increasing FinOps maturity within customer environments. Demonstrated ability to break down complex problems into sub-tasks and track outcomes effectively. Experience in customer-facing roles such as consulting, customer success, or equivalent. Proven ability to lead discussions and manage customer s commitment-based discounts across various savings instruments. Skilled at analyzing customer business objectives and using the Apptio Cloudability / Kubecost platform to build reporting, dashboards, and savings programs. Excellent communication skills both verbal and written across technical and non-technical contexts. Preferred Technical and Professional Experience AWS Certified Solution Architect - Associate or higher (or equivalent knowledge). Strong relationship-building skills with both customers and co-workers. Proven track record of developing frameworks to solve ambiguous problems and leveraging data to derive insights that lead to actionable recommendations. About the Business Unit IBM Software integrates core business operations with intelligence, from machine learning to generative AI, helping organizations become more responsive, productive, and resilient. IBM Software aids clients in putting AI into action to create real value with trust, speed, and confidence. It is instrumental in fields such as digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to leverage data, as AI's value is directly tied to the quality of data. IBM s AI and data platform scales and accelerates the impact of AI with trusted data and provides leading capabilities to train, tune, and deploy AI across business. IBM s hybrid cloud platform offers one of the most comprehensive approaches to development, security, and operations across hybrid environments, providing a flexible foundation for leveraging data, wherever it resides, to integrate AI into business processes. If you are passionate about driving customer success and want to play a key role in helping organizations optimize their cloud savings and accelerate their digital transformation, join IBM Apptio and be part of our dynamic, innovative team. This job description outlines the essential responsibilities and qualifications for the Customer Success Manager (CSM) - Apptio Products role, offering an excellent opportunity for professionals interested in cloud savings, customer success, and strategic growth.

Product Manager Payments Location: Bengaluru Work Type: Full Time Experience: 2 6 years About Tazapay Tazapay is a leading fintech platform for cross-border businesses. We provide local and global collections, holding, and payouts across multiple markets. As we expand into the digital asset ecosystem, we are building comprehensive crypto and stablecoin payment solutions to meet the growing demand for blockchain-based cross-border transactions. About the Team At Tazapay, product development is highly collaborative, involving engineering, design, partnerships, legal, risk, operations, and go-to-market teams. The cross-border payment platform team owns the core features of Tazapay s Payment Platform, including Payins, Payouts, and crypto/stablecoin infrastructure. Role Overview As Product Manager Payments, you will lead the design, development, and launch of global payment rails across both traditional and crypto/stablecoin systems. You will ensure enterprises can successfully build and operate payment operations using Tazapay s platform, bridging fiat and digital asset ecosystems. Key Responsibilities Design and launch crypto/stablecoin payment flows, including digital wallet integrations, stablecoin/blockchain settlements, and multi-chain payment solutions. Drive feature development and market launches for stablecoins like USDC, USDT, and emerging stablecoins across blockchains such as Ethereum, Polygon, and Solana. Collaborate closely with engineering, legal, sales, support, and compliance teams throughout the product lifecycle to deliver seamless payment experiences. Integrate traditional banking rails with crypto payment options, providing merchants with unified access across all payment types. Navigate and ensure compliance with global crypto regulations, working with legal and compliance teams on AML/KYC, licensing, and emerging regulatory requirements. Use a data-driven approach to analyze blockchain transactions, payment metrics, and user behavior to optimize product performance. Who You Are Minimum Requirements 2 6 years of product management experience, with at least 2 years in fast-paced fintech or crypto startups. Hands-on experience with crypto/blockchain integrations, stablecoins, wallet connectivity, smart contracts, or digital asset payment systems. Deep understanding of stablecoin ecosystems (USDC, USDT, DAI, and algorithmic stablecoins) and their underlying mechanisms. Expertise in financial API design with experience in both traditional and blockchain/crypto API integrations. Strong technical understanding of blockchain fundamentals: transaction lifecycles, gas optimization, multi-chain architecture, and consensus mechanisms. Knowledge of crypto compliance requirements and emerging global regulatory frameworks (AML/KYC, licensing, etc.). Analytical mindset with ability to leverage blockchain and payment data to drive product decisions. Preferred Qualifications Degree in Computer Science, Engineering, Finance, or related field, with blockchain coursework or certifications. Proven track record of launching successful crypto/stablecoin payment products or features at scale. Hands-on experience with major blockchain networks, ecosystems, development tools, and integration patterns. Experience collaborating with crypto exchanges, wallet providers, or blockchain infrastructure companies. Qualification : Degree in Computer Science, Engineering, Finance, or related field, with blockchain coursework or certifications

Cyber Security Analyst Bangalore, India Location: Bangalore (Bengaluru) Experience: 4 to 12 Years Industry: IT Security / Cybersecurity Job Summary: We are seeking a highly skilled Cyber Security Analyst with advanced knowledge in cybersecurity principles, risk assessment, and threat prevention. The ideal candidate will have hands-on experience with security tools, network defense, vulnerability assessments, and malware analysis to safeguard our organization s digital assets. Key Responsibilities: Analyze and mitigate cyber and IT security risks using advanced techniques and best practices Conduct vulnerability assessments and penetration testing across networks, platforms, and applications Utilize scripting and programming languages such as Python, PowerShell, Perl, HTML, and JavaScript for automation and security analysis Monitor network security devices including firewalls, proxies, NIDS/NIPS, and respond to security incidents Perform dynamic and static malware analysis and memory forensics to identify and counter threats Conduct reverse engineering of malware and apply countermeasures based on adversary tactics and protocols Apply in-depth knowledge of network protocols, network security monitoring, and incident response Ensure compliance with security standards and frameworks Collaborate with cross-functional teams to implement security improvements and ensure robust defense mechanisms Required Skills & Qualifications: Minimum 4+ years of professional experience in cybersecurity or related IT security roles Advanced understanding of cyber threats, risk management, and prevention techniques Proficiency in security system analysis, network security, and vulnerability assessment tools Experience with malware analysis, penetration testing, and reverse engineering Strong programming/scripting skills in Python, PowerShell, Perl, or similar languages In-depth knowledge of security standards, protocols, and industry best practices Hands-on experience with network security monitoring and defense technologies Preferred Certifications: Technical cybersecurity certifications from recognized bodies such as SANS, ISACA (CISA, CISM), (ISC) (CISSP), CompTIA Security+, Cisco (CCNA Security), CERT, or equivalent Work in a challenging role protecting critical digital infrastructure Collaborate with a talented cybersecurity team to combat evolving threats Access to continuous learning, professional development, and certification opportunities

Join Our Team as a Security Engineer Location: Bengaluru, India (On-site) Department: Global Information Security Reports to: Director of Information Security APAC At Cytiva, we are dedicated to advancing future therapeutics from discovery to delivery. As part of our Global Information Security Team, you ll work at the forefront of securing the systems, applications, and infrastructure that power critical healthcare solutions. Join us and play a key role in designing and implementing secure, resilient systems that ensure business continuity and safeguard our digital assets. What You Will Do Secure Architecture Design: Assist in developing and implementing secure architecture solutions for systems, applications, and infrastructure. Threat Modeling & Risk Assessment: Perform threat modeling and support security risk assessments to proactively identify vulnerabilities and mitigate potential threats. Design Reviews: Participate in security design reviews for applications and infrastructure across various environments, ensuring security best practices are followed. Security Technology Implementation: Deploy and manage enterprise security technologies, including Identity and Access Management (IAM), Data Loss Prevention (DLP), and Mobile Device Management (MDM). Regulatory Compliance: Ensure alignment with regulatory compliance and audit requirements, supporting the organization in maintaining secure, compliant systems. Who You Are Education: Bachelor s degree in Computer Science, Information Security, Cyber Security, or a related discipline. Experience: At least 5+ years of experience in security engineering or architecture, including expertise in threat modeling, risk assessment, and security architecture principles. Security Technologies: Hands-on experience with security technologies such as IAM, SIEM, EDR, DLP, and MDM. Cloud Security: Familiarity with cloud technologies (e.g., AWS, Azure, GCP) and cloud security best practices. Regulatory Compliance: Experience with frameworks and regulatory standards such as ISO 27001, NIST, and CIS Controls. Travel, Motor Vehicle Record & Physical/Environmental Requirements Travel: Ability to travel globally up to 10% of the time to support regional and global security initiatives. It Would Be a Plus If You Also Have: Experience conducting security design reviews for infrastructure, applications, and cloud environments. Expertise in implementing security standards and secure design patterns in alignment with frameworks like ISO 27001, NIST, and CIS Controls. Experience providing technical security advisory support to project teams, ensuring compliance with security and regulatory standards. Impactful Work: Your role directly influences the security and reliability of life-saving healthcare solutions used around the globe. Global Collaboration: Work with a diverse, dynamic, and global team of security experts dedicated to making a real difference. Career Development: Take advantage of opportunities for professional growth and continuous learning in a rapidly evolving industry. Apply now and join a global leader in advancing therapeutics and securing tomorrow s healthcare technologies. Qualification : Bachelors degree in Computer Science, Information Security, Cyber Security, or a related discipline.

Position: Analyst - SecOps (SOC Level 2) Job Overview: We are looking for a skilled SOC Level 2 Analyst to join our global Cyber Operations team. This critical role ensures the security of our organization by monitoring, detecting, and responding to security incidents. The Analyst will work on a rotating 24x7 shift schedule, including night shifts. The ideal candidate will have strong experience in SOC operations, incident response, and proficiency with cybersecurity tools and technologies. Key Responsibilities: Threat Detection and Incident Response: Monitor, analyze, and respond to global security alerts using SIEM/SOAR tools. Perform triage and analysis with sandboxing technologies and threat intelligence platforms. Investigate security events, implement containment and recovery strategies, and expedite workflows with AI/ML capabilities. Query and correlate security data using KQL (Kusto Query Language) to identify and address threats. Develop and manage automated detection rules and playbooks in Microsoft Sentinel. Enhance endpoint protection and data security using Microsoft Defender and MS Purview Data Loss Prevention (DLP) tools. Threat Hunting and Data Forensics: Perform proactive threat hunting and data forensics to identify and investigate potential threats. Use advanced threat intelligence platforms to refine detection strategies. Develop and execute SOC playbooks to improve response times and operational efficiency. Team Collaboration and Leadership: Provide assistance with complex incidents and investigations. Collaborate with USA security escalation teams and other departments to improve the organization s overall security posture. Contribute to the development and refinement of SOC procedures and best practices. Career Development: Opportunities for progression to roles like SOC Lead or SOC Architect. Access to continuous learning, certifications, and professional development resources. Regular performance reviews to discuss career growth and advancement. Qualifications: Bachelor s degree in Computer Science, Cybersecurity, or related field (preferred). 3-5 years of experience as a SOC Analyst, with lead responsibilities being a plus. Strong proficiency in KQL (Kusto Query Language) for querying and analyzing security data. Hands-on experience with Microsoft Sentinel (including rule creation, playbook implementation, and workbooks). Proficiency in Microsoft Defender and MS Purview DLP for endpoint protection and data security. Certifications such as CISSP, CEH, or CompTIA Security+ are a plus. Core Technologies and Expertise: Microsoft Sentinel: Expertise with SIEM, rule creation, playbooks, and workbooks. KQL (Kusto Query Language): Proficiency in querying and data correlation. Microsoft Defender: Strong knowledge of endpoint protection and threat detection. MS Purview DLP: Experience in data loss prevention strategies. Incident Response Tools: Knowledge of containment and recovery strategies. Vulnerability Management: Familiarity with assessments, penetration testing, and monitoring. Threat Intelligence Platforms: Ability to leverage and analyze threat intelligence. Network Security: Working knowledge of firewalls, IDS/IPS, and network security protocols. Data Forensics: Skilled in forensic analysis and investigation. SOC Playbooks: Ability to create and manage effective SOC playbooks. Additional Skills: Strong understanding of incident response processes and procedures. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively within a well-managed team. Rotational 24x7 shift coverage. Location: Bangalore, India (SKAV Seethalakshmi, GESC) Employment Type: Full-time Job Category: Information Technology Qualification : Bachelors degree in Computer Science, Cybersecurity, or related field (preferred).

Location: Bengaluru (Land of startups, street food, and tech sorcery) Region: IN (aka Incredible India ) Your Mission (Should You Choose to Accept) We re on the hunt for a Data Defender Extraordinaire who knows their way around DLP (Data Loss Prevention) tools like a wizard with their spellbook. Your daily grind? Guarding sensitive data like it s the last slice of pizza at a party. Intrigued? Read on! What You'll Be Juggling Spot the weak spots assess, predict, and eliminate risks lurking in the DLP universe. Play DLP DJ fine-tune policies, tweak settings, and generate reports that even Sherlock would envy. Be the first responder to DLP alarms, acting faster than your favorite food delivery app. Team up with data owners, legal, and compliance crews because data protection is a team sport. Stay thirsty for knowledge keep your data defense skills sharp and shiny. Continuously polish DLP workflows innovation doesn t sleep, and neither do threats. Tinker with tools troubleshoot, upgrade, and experiment with new DLP features like a mad scientist. Brainstorm like a boss find smarter ways to shield data and improve our security fortress. Identify sneaky gaps and plug them with creative solutions (your inner detective will love this). Rethink risk scores like a pro because risk is rarely a static creature. Support the incident response squad from escalations to triage, you ve got their backs. Suggest clever ways to uncover hidden sensitive data because secrets love hiding in plain sight. Partner with legal eagles & compliance gurus to keep our data playbook always regulation-ready. Research like a lone wolf and solve tech puzzles solo when needed (self-starter vibes are welcome). Who We re Looking For 5+ years fighting the good fight in InfoSec, especially around Governance, Risk & Compliance (GRC). DLP veteran you ve configured, deployed, troubleshot, and reported your way through multiple tools. Natural leader either as a subject matter expert or a hands-on lead. Analytical ninja you can spot security puzzles no one else can and know exactly when to hit the panic button. Fluent in Windows & Mac (bonus points if you speak Linux too). Words matter you can write a killer email and explain technical gobbledygook to non-tech folks without breaking a sweat. Bonus superpower: Integrity. We want someone who does the right thing, even when no one s looking. In short: If you can talk DLP like a pro, think like a hacker (but stay on the good side), and communicate like a TED speaker we should probably talk.

Infrastructure Security Leader Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI-powered platform for customer experience, enabling enterprises to automate customer interactions using AI agents. Our platform ensures natural conversations, delivering predictable outcomes, and is trusted by top companies like DoorDash, Affordable Care, Signify Health, and Verida. Observe.AI blends advanced speech understanding, workflow automation, and enterprise-grade governance to deliver end-to-end AI solutions that optimize both human and AI interactions, providing insights for coaching and quality management. At Observe.AI, we re on a mission to transform customer experiences through AI. As a founding member of our Infrastructure/Cloud Security team, you will have the opportunity to shape and design cloud security from the ground up for a platform trusted by over 80 million users. Reporting directly to the VP of Information Security, you will drive a defense-in-depth approach across infrastructure, IAM, and networks. This is a unique, zero-to-one role where you ll define security strategy, mentor the team, and make a long-lasting impact in a fast-growing AI company. What You ll Be Doing: Security Strategy Development: Design and document security policies, reference architectures, design patterns, and roadmaps to protect our platform. Secure Access & Network Design: Lead efforts to design secure access controls and networks for production environments. Cross-Department Leadership: Collaborate with Corporate IT to implement security measures within the corporate environment. Defense-in-Depth: Implement network segmentation, firewall configurations, VPNs, and deep packet inspection to minimize impact from security incidents. AWS Infrastructure Security: Re-architect AWS infrastructure to enhance security, ensuring that networks, VPCs, and security configurations are optimized. Vulnerability Management: Identify tools and technologies to scan networks, OS, and infrastructure for vulnerabilities, and work with SRE teams to remediate identified risks. Security Compliance: Represent Infrastructure Security in PCI, SOC, ISO, HITRUST, and other regulatory audits, ensuring compliance. Collaborative Design: Partner with engineering teams and architects to ensure infrastructure designs meet both business and security requirements. Stakeholder Collaboration: Work with other teams to integrate up-to-date security features and infrastructure designs across the organization. What You ll Bring to the Role: 9+ years of experience in Software Engineering, Network Security, and AWS Security. Proven track record in designing and implementing secure Cloud Infrastructure, Network Security, and Corporate IT Security. Experience at a SaaS product company with hands-on knowledge of cloud security. Leadership experience in managing Infrastructure Security teams or Security-Focused SRE teams. Strong understanding of network designs, protocols, and certifications like CCNA (or similar). Ability to handle multiple, high-priority projects simultaneously while maintaining focus and quality. Comfort with working off-hours to handle security incidents in a dynamic, fast-paced environment. First-hand experience with major cloud providers, specifically AWS. Deep understanding of large-scale systems and N-tier architectures. Excellent communication skills, able to effectively influence and collaborate with stakeholders across the organization. Perks & Benefits: Medical Insurance: Comprehensive options, including free online doctor consultations. Leave Policies: Yearly privilege and sick leaves as per Karnataka S&E Act, along with generous national, festive, and parental leave. Learning & Development: Access to a fund that supports continuous learning and professional growth. Flexible Benefits: Tax exemptions for meals, PF, etc., along with other flexible benefit plans. Team Culture: Fun events to foster collaboration and culture across the organization.

Position: Lead Product Analyst Location: Bengaluru Department: Product Job Type: Full-time Industry: FinTech / Product Analytics About Tide At Tide, we re on a mission to help small and medium enterprises (SMEs) save time and money. We provide them with business accounts, banking services, and a comprehensive suite of connected administrative solutions from invoicing to accounting. Tide is revolutionizing the small business banking market, with over 1.6 million members globally across the UK, India, Germany, and France. We re committed to creating a seamless, data-driven experience for our members through innovative technology and quick, low-fee services. About the Role As a Lead Product Analyst, you ll play a crucial role in shaping and influencing the Acquiring Product strategy, including POS, T2P, and Digital initiatives. You ll leverage your expertise in data analytics to uncover insights that drive merchant growth, optimize pricing, and improve portfolio performance. You will be a hands-on expert who works closely with cross-functional teams in Product, Marketing, Commercial, and Data Science, ensuring data-driven decisions power the product roadmap. This is an exciting opportunity for someone who thrives in a high-impact, high-autonomy environment and can both lead and execute. You ll be responsible for driving multiple initiatives simultaneously, creating clarity from ambiguity, and providing actionable insights that influence strategic decisions. Key Responsibilities Product Strategy Influence: Shape the strategy for Acquiring Products by identifying product and marketing opportunities based on data insights. End-to-End Analytics Projects: Lead analytics projects from beginning to end including problem definition, hypothesis framing, stakeholder alignment, insight delivery, and storytelling. Deep-Dive Analyses: Conduct in-depth analyses of the merchant lifecycle, including acquisition, activation, engagement, retention, pricing sensitivity, and churn triggers to inform product and marketing strategies. KPI Definition & Monitoring: Define and monitor key performance indicators (KPIs) for new product launches and ongoing performance to ensure alignment with impact metrics. Collaboration with Cross-Functional Teams: Partner with Product, Marketing, and Finance teams to uncover growth opportunities, measure performance, and provide data-driven recommendations for product strategy. Advanced Data Analysis: Use SQL and Python to explore large datasets, conduct statistical analyses, build segmentations, and test hypotheses. Innovation & Scalability: Proactively identify new areas for analytics contribution. Introduce fresh ideas, scalable analytical frameworks, and approaches to enhance the overall impact of data insights. Mentorship & Advocacy: Coach other analysts and stakeholders, fostering a culture of data-driven decision-making and elevating the business s analytical maturity. Data Storytelling: Translate complex data into clear, actionable business stories and visualizations using tools like Looker or other BI tools. What We Are Looking For Experience 10+ years of analytics experience, preferably in a high-growth product or SaaS company. Proven track record in product analytics, particularly within the merchant acquiring or digital payments domain. Strong Analytical Skills Expertise in SQL for complex querying and Python for data analysis or prototyping. Strong understanding of merchant lifecycle analytics, including acquisition, activation, engagement, and retention metrics. Strategic & Commercial Mindset Deep understanding of how to use data to optimize pricing, target specific customer segments, and drive product performance. Ability to prioritize initiatives based on business impact and alignment with strategic goals. Influence & Leadership Proven ability to influence senior stakeholders and drive change without direct authority. Comfortable in high-autonomy, high-impact environments, taking the initiative and owning outcomes. Communication Skills Ability to convert complex data into clear, compelling narratives that resonate with both technical and non-technical stakeholders. Proficiency in using BI tools (Looker, Tableau, etc.) to visualize and communicate insights effectively. Self-Motivation A self-starter who can work independently, take initiative, and lead multiple projects simultaneously. What You ll Get In Return Competitive Salary: Competitive compensation and performance-based bonuses. Health Insurance: Self & family health insurance along with OPD benefits. Life & Accident Insurance: Comprehensive protection with term & life insurance. Mental Wellbeing: Access to Plumm, a mental wellbeing platform for therapy sessions and courses. Learning & Development: An annual budget for courses, books, and coaching to help you grow. Stock Options: Equity options that allow you to benefit from Tide s future success. Work From Home Setup: A contribution toward setting up your home office. Time Off: 15 days of privilege leave, 12 days of casual leave, 12 days of sick leave, and 3 paid days off for volunteering or L&D activities. At Tide, we re Member First, Data Driven, and One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We embrace flexible working hours, trust our employees to manage their own schedules, and foster a collaborative, supportive team culture.

Enterprise Customer Success Manager Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, empowering over 40 million developers and 500,000 organizations including 98% of the Fortune 500 to build, test, and manage APIs efficiently. Headquartered in San Francisco, with offices in Boston, New York, and Bengaluru (where Postman was founded), we re backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. We re building an API-first world, simplifying every step of the API lifecycle through innovation, collaboration, and user empowerment. The Opportunity As an Enterprise Customer Success Manager (CSM), you will act as a strategic advisor to a portfolio of large enterprise customers, driving value realization, adoption, and growth. You ll own the post-sales relationship end-to-end from onboarding to expansion working cross-functionally with Sales, Product, and Engineering teams to ensure a best-in-class customer experience. This is a high-impact role where you ll help customers achieve business outcomes through Postman s platform while contributing directly to company success metrics. Key Responsibilities Customer Success Planning: Develop tailored success plans aligned with each customer s goals and API strategy. Onboarding & Enablement: Lead smooth onboarding, technical setup, and product adoption journeys. Consultative Partnership: Advise customers on best practices for API management, integrations, and collaboration using Postman. Impact Reviews: Conduct business reviews showcasing ROI, usage insights, and growth opportunities. Stakeholder Engagement: Build trusted relationships across customer organizations from developers to the C-suite. Customer Advocacy: Capture success stories and case studies to highlight customer value and drive advocacy. Revenue Influence: Identify and drive expansion opportunities to contribute to Net and Gross Retention goals. Feedback & Insights: Provide actionable customer feedback to shape Postman s product roadmap and strategy. Success Metrics Gross Retention Rate (GRR) Net Retention Rate (NRR) License Occupation (LO%) and Weekly Collaborating Users (WCU) Monthly Active Users (MAU) Expansion and upsell impact About You 8+ years in enterprise customer success, account management, or consulting preferably in SaaS or developer tools. Strong technical foundation (Bachelor s in Computer Science, Engineering, or related field). Proven success managing executive relationships and driving customer outcomes. Deep understanding of the API lifecycle, developer ecosystems, and DevOps principles. Experience with Postman, Atlassian, GitHub, or AWS tools preferred. Skilled in Gainsight, Salesforce, Gong, and related success tools. Excellent communicator able to translate technical value to business outcomes. Strategic, analytical, and proactive problem-solver who thrives in fast-paced environments. Why Join Postman At Postman, we believe in creating a culture of curiosity, inclusion, and continuous learning. Along with competitive pay and flexible schedules, we offer: Comprehensive medical coverage Flexible PTO and wellness reimbursement Monthly lunch stipend and wellness programs Hybrid work model (3 days a week in-office) Team-building events and a donation-matching program We re building a long-term, inclusive company where everyone can thrive and do their best work. Our Values Curiosity: We explore and innovate fearlessly. Transparency: We communicate openly about wins and challenges alike. Focus: We set clear goals that ladder up to a bold vision. Inclusion: Every voice matters in building what comes next. Excellence: We re dedicated to delivering the best together. Qualification : Bachelors in Computer Science, Engineering, or related field

Position: Associate - Customer Success Employment Type: Full Time Department: Customer Success Location: Bengaluru About the Role: As an Associate in Customer Success, you will be the frontline point of contact, resolving customer queries promptly and ensuring an exceptional customer experience. You will manage inquiries via email, chat, and phone, adhering to company guidelines and SLAs to deliver timely and effective solutions. Key Responsibilities: Address and resolve customer queries across multiple channels (email, chat, phone) promptly and professionally. Maintain high standards of customer service to build trust and ensure satisfaction. Collaborate with business and internal teams to resolve complex issues and provide timely updates. Utilize available tools and resources to efficiently troubleshoot and resolve customer concerns. Stay informed about industry trends to continuously improve support processes. Develop strong relationships with customers and internal stakeholders to facilitate seamless communication and issue resolution. Analyze customer feedback to identify improvement opportunities and drive enhancements in service quality. Provide regular reports and insights on customer support metrics to senior management. What You ll Bring: 2-5 years of experience in customer support, preferably in fintech, email/chat processes, or escalation management (including L2 escalations). Strong verbal and written communication skills. Excellent problem-solving and analytical abilities to handle complex customer issues. Interpersonal skills to build trust and collaborate effectively across teams. Ability to work independently in a fast-paced environment while managing multiple priorities. Solid understanding of customer support industry dynamics and business acumen. Proficiency with customer support software and tools. Effective time management skills to meet SLAs and business goals. Preferred Qualifications: Experience within the FinTech sector or related background, with knowledge of fintech operations and solutions.

Job Title: Manager - Data Analytics, Credit Card Portfolios Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a next-gen banking technology company empowering banks and fintechs to build the future of financial products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform Zeta Tachyon is a cloud-native, fully API-enabled banking stack powering issuance, processing, lending, core banking, fraud & risk, and more. Over 20 million cards have been issued globally through our platform. With 1,700+ employees across the US, EMEA, and Asia and 70%+ in R&D, Zeta is backed by SoftBank, Mastercard, and others, having raised $330M at a $2B valuation in 2025. We work with leading banks and fintechs worldwide to transform multi-million card portfolios. Role Overview: We are looking for a strategic and experienced Manager - Data Analytics to lead business intelligence and enterprise reporting for global fintech portfolios including Credit Cards, Deposits, and other financial products. This role involves managing a team of analysts, leveraging multiple data lakes and warehouses, and building a scalable, comprehensive reporting framework for diverse markets including the US, UK, and India. Key Responsibilities: Enterprise Reporting & Data Architecture: Design and maintain end-to-end reporting across the customer lifecycle: acquisition, activation, usage, delinquency, collections, retention, operations, and support. Deliver accurate analysis of key financial KPIs: revenue, profitability, credit risk, defaults, acquisition cost. Build dashboards, self-service BI tools, and automated pipelines using Apache Superset, Metabase, Tableau. Optimize data storage and reporting for scalability and cost-efficiency. Data Integration & Analytics Execution: Collaborate with vendors and internal engineering to integrate data from credit bureaus, open banking, core banking, card and payment processors, loan origination, CCaaS, and aggregators into a centralized Data Lake. Business Intelligence & Growth: Lead analytics projects to uncover user behavior, optimize acquisition channels, underwriting, and portfolio performance via segmentation, cohort, and funnel analyses. Partner with Product and Marketing teams to evaluate experiments (A/B testing) and guide roadmap decisions. Leadership: Build, mentor, and lead a high-performing team of BI analysts and data visualization experts. Data Governance: Establish and enforce data governance best practices, ensuring compliance and data security. Skills & Experience: Expert in BI tools such as Apache Superset, Metabase, Tableau; strong SQL skills. Familiarity with cloud data platforms like Snowflake, Redshift, BigQuery. Deep knowledge of credit and fintech KPIs: acquisition, credit decisioning, delinquency, repayment, charge-offs, profitability, RoA, CLTV, etc. Proven leadership experience managing analytics teams and scaling reporting infrastructures. Excellent communication skills with the ability to translate complex data into business strategies. Knowledge of data governance, privacy, and security in financial services. Qualifications: 10+ years in Business Intelligence/Analytics with 3+ years in the credit card industry. 3+ years managing teams of analysts or data professionals. Bachelor s degree in Computer Science, Engineering, Statistics, or a related field. Equal Opportunity: Zeta celebrates diversity and is an equal opportunity employer. We are committed to fostering an inclusive environment and encourage candidates from all backgrounds to apply. Qualification : Bachelors degree in Computer Science, Engineering, Statistics, or a related field

Position: Junior/Senior Design Engineer Hardware Design Location: Bangalore Education: B.E./B.Tech. in Electronics & Communication / Electronics & Telecommunication M.E./M.Tech. in Electronics & Communication Experience: 2 to 4 years Job Overview We are looking for a passionate and detail-oriented Hardware Design Engineer (Junior/Senior level) to join our engineering team in Bangalore. In this role, you will be responsible for designing high-performance embedded hardware systems, from circuit design and schematic capture to board bring-up and testing. You ll work closely with cross-functional teams to deliver robust, scalable, and reliable hardware solutions, primarily for embedded and defense applications. Key Responsibilities Execute assigned hardware design tasks within defined timelines. Design and develop complex hardware circuits, schematics, and PCB layouts. Perform Signal Integrity (SI), Power Integrity (PI), and thermal analysis. Develop hardware test plans and execute board/system testing accordingly. Conduct board bring-up, validation, and debugging of hardware platforms. Participate in design reviews, defect prevention, and continuous improvement activities. Adhere to all QMS (Quality Management System) and project-specific processes. Prepare detailed technical documentation and maintain design records. Flag and resolve any technical challenges with guidance from tech leads. Technical Skill Set Strong expertise in circuit design, schematic capture, and PCB design. Hands-on experience with 16-bit or 32-bit processors/microcontrollers (e.g., ARM, PowerPC, IBM PPC 405, Intel x86). Experience with FPGA-based board designs. Good understanding of high-speed board design and signal integrity concepts. Familiarity with system interfaces: PCI, PCIe, VME, Compact PCI, ATCA/AMC is a plus. Exposure to embedded hardware design for defense applications. Understanding of qualification processes for industrial/defense-grade products. Proficiency in board bring-up and hardware debugging techniques. Technology Domains Storage Technologies: iSCSI, SATA, Fibre Channel Processors: MIPS, ARM, PowerPC Interfaces: USB, PCIe, PCI-X Memory: DDR, DDR2, RLDRAM Soft Skills & Attributes Strong verbal and written communication skills Excellent interpersonal and teamwork abilities Proactive and solution-oriented mindset Strong time management and organizational skills Opportunity to work on cutting-edge hardware design projects in embedded and defense domains Exposure to the complete hardware development lifecycle Collaborative and inclusive work culture Learning and development support Competitive compensation package Qualification : M.E./M.Tech. in Electronics & Communication

Position: Technical Lead / Project Lead Hardware Design Location: Bangalore Education: B.E./B.Tech. in Electronics & Communication or Electronics & Telecommunication M.E./M.Tech. in Electronics & Communication Experience: 5 to 8 years Job Overview We are seeking a dynamic and experienced Technical Lead / Project Lead Hardware Design to join our engineering team in Bangalore. In this leadership role, you will guide a team of hardware engineers through the end-to-end design and development of advanced embedded and FPGA-based systems primarily for defense and industrial applications. You'll be responsible for ensuring high-quality, defect-free, and timely project deliveries while driving technical excellence and process adherence. Key Responsibilities Technical Leadership Lead hardware design projects from specification to delivery, ensuring robust and scalable solutions. Provide technical guidance to team members in circuit design, schematic development, and board-level design. Finalize board specifications based on customer requirements and prepare detailed technical documentation. Review hardware modules and ensure compliance with design best practices and industry standards. Lead Signal Integrity (SI), Power Integrity (PI), and thermal analysis during design and validation phases. Project Management Plan, monitor, and track project schedules, resource allocation, and delivery milestones. Coordinate with the Project Manager and cross-functional teams to ensure alignment and timely progress. Conduct internal project meetings, present status updates, and recommend process or technical improvements. Ensure adherence to QMS guidelines, project processes, and quality goals. Team Development & Support Mentor junior engineers and support individual learning and development plans. Manage a small team, resolve technical and interpersonal challenges, and promote a collaborative work environment. Assist in performance reviews and team development initiatives. Quality & Process Improvement Drive defect prevention initiatives and participate in continuous improvement of design processes. Coordinate configuration management and quality control activities throughout the project lifecycle. Technical Skill Set Strong hands-on experience in FPGA-based board design and embedded hardware development. Expertise in system-level architecture, processor interfaces, DDR memory design, serial bus protocols, and networking. Proficient in board bring-up and debugging at system level. Experience with embedded hardware design for defense applications and understanding of qualification processes. Tools: Schematic capture/layout: OrCAD, Allegro Signal integrity tools for SI/PI analysis Soft Skills Excellent verbal and written communication skills Strong people management and leadership capabilities Effective time management, organization, and planning Proven ability to manage small teams and drive project success Familiarity with quality systems and engineering best practices Opportunity to work on cutting-edge, high-impact hardware projects Collaborative and technically strong work environment Competitive compensation and benefits package Focus on leadership development and continuous learning Dynamic and inclusive workplace culture Qualification : M.E./M.Tech. in Electronics & Communication

Position: Manager Risk Containment Unit (RCU) Department: Prevention B2C Location: Pune Experience Required: 1 2 years Minimum Qualification: Graduate or Postgraduate (Any discipline) Job Overview: This position is with Bajaj Finance Ltd. We are seeking a sharp, detail-oriented professional to manage risk and fraud prevention for our Payments business, specifically focusing on our Acquiring QR portfolio. The role spans the full risk lifecycle from onboarding assessments to transaction and portfolio monitoring ensuring early fraud detection and swift risk mitigation. Key Responsibilities: Take complete ownership of risk and fraud management for the Acquiring QR business Conduct thorough onboarding risk checks, ongoing transaction monitoring, and portfolio surveillance Perform daily reviews of risk-triggered cases based on transaction patterns, business verifications, and merchant calls Update internal systems with actions taken and maintain accurate records Generate daily, weekly, and monthly reports highlighting trends, anomalies, and operational efficiency Collaborate with business, operations, and data teams to improve fraud controls and enhance process effectiveness Recommend improvements to risk mitigation strategies based on real-time data and fraud patterns Key Decision Areas: Assess merchant risk based on transaction behavior and documentation Make decisions regarding merchant deactivation/reactivation based on risk evaluations Major Challenges: Achieving 100% monitoring accuracy with zero tolerance for error Responding to fraud situations with agility and decisive action Continually optimizing the process for better risk containment and operational efficiency Required Qualifications & Skills: Education: Graduate or Postgraduate in any discipline; understanding of the payments business is a strong advantage Experience: 1 2 years of experience in risk operations, document verification, or calling roles within NBFCs or banks Proficiency in Advanced Excel for data analysis and reporting Familiarity with Salesforce (SFDC) is essential Strong analytical and decision-making skills Attention to detail and ability to handle high-pressure situations with composure Qualification : Graduate or Postgraduate (Any discipline)

Position: Assistant Manager - Risk Location: Bengaluru About Groww At Groww, we are a passionate team dedicated to making financial services accessible to every Indian. Through our multi-product platform, we help millions of customers take control of their financial journeys. Customer obsession is at the heart of everything we do. From every product design to each algorithm, we focus on delivering the best experience, making financial services simple, transparent, and convenient. Our values include ownership, customer-centricity, and integrity. We believe in constantly challenging the status quo to drive meaningful change. Our Vision We aim to empower every individual with the knowledge, tools, and confidence to make informed financial decisions. Groww s long-term vision is to be India s most trusted financial partner, offering innovative financial solutions across various services. Our Core Values Radical Customer Centricity Ownership-Driven Culture Simplicity Long-Term Thinking Complete Transparency About the Role We re looking for a highly motivated Risk Manager to join our team and play a crucial role in overseeing the development and implementation of the operational risk management framework across the organization. In this role, you will collaborate with cross-functional teams, senior leadership, and external stakeholders to identify, assess, and mitigate risks effectively. The ideal candidate will have a strong problem-solving mindset, excellent analytical skills, and a proven track record of managing risk in a result-oriented environment. As a Risk Manager, you will contribute to shaping a robust risk culture and ensuring smooth operations within the organization. Key Responsibilities: Risk Identification & Assessment: Perform risk identification and assessments across various functions, and recommend process changes to mitigate operational risks. Cross-Functional Collaboration: Work closely with teams like Credit, Risk, Compliance, and Technology to implement effective risk mitigation strategies. Monitoring & Reporting: Track and analyze key risk indicators, and provide regular updates to management and stakeholders. Risk Committee Coordination: Lead and orchestrate Monthly Risk Committee meetings, providing insightful reports to senior leadership and key stakeholders. Incident Management: Examine reported incidents and validate the implementation of corrective and preventive actions. Audit Coordination: Collaborate with internal audit teams to align risk management efforts with audit activities. Root Cause Analysis: Conduct root cause analysis (using methods like 5 Whys, Fishbone, etc.) to identify corrective and preventive actions. Risk Awareness & Training: Conduct training sessions to promote risk awareness and adherence to risk management practices across the organization. Required Skills & Expertise: Experience: 2-5 years of experience in operational risk management, preferably within the financial industry. Risk Assessment & Mitigation: Deep knowledge of risk assessment methodologies and risk mitigation strategies. Regulatory Knowledge: Clear understanding of regulatory requirements related to risk management. Audit Knowledge: Familiarity with auditing principles and standards (e.g., ISO, CMMI). Problem-Solving: Strong analytical skills and the ability to solve complex problems with a detail-oriented approach. Communication Skills: Excellent interpersonal and communication skills to collaborate with senior leaders, cross-functional teams, and external stakeholders. Ownership & Responsibility: A high level of accountability and ownership in driving initiatives to completion. Qualifications: Educational Background: Graduate degree (CA, MBA from a Tier 1 Institute preferred). Technical Skills: Strong proficiency in Excel (knowledge of SQL will be an added advantage). Certifications (Preferred): Knowledge of internal and external audit standards like ISO, CMMI, etc. Impact: Shape the future of risk management in one of India s fastest-growing financial services platforms. Growth Opportunities: Take ownership of key risk management projects and contribute to the company s overall strategy. Culture: Work in a collaborative, transparent, and innovative environment where your contributions are valued. If you're passionate about risk management and want to make a significant impact in a fast-growing fintech company, we d love to hear from you. Qualification : Graduate degree (CA, MBA from a Tier 1 Institute preferred)

Architect - Cyber Security | Bengaluru, India Location: Bangalore (Bengaluru) Experience: 12 to 20 Years Industry: IT Security / Cybersecurity Architecture Job Summary: We are looking for a seasoned Cyber Security Architect with over 12 years of experience designing and managing security architectures across multiple industries. The ideal candidate will bring strong expertise in secure design principles, SSDLC implementation, and cloud security especially within Azure environments. Key Responsibilities: Lead the development and management of enterprise-wide security architectures for global, multinational organizations Participate in Security Architecture Review Boards and drive secure coding practices along with Software Security Development Life Cycle (SSDLC) implementation Develop and enforce secure design principles and security standards across platforms Create and maintain current and future state architecture diagrams, supporting the technical roadmap with a comprehensive understanding of the technology market Deliver security solution architectures aligned with the enterprise architecture framework Provide expert guidance on securing multi-tenant cloud environments, with a focus on Microsoft Azure Collaborate with cross-functional teams to align security strategies with business goals and compliance requirements Required Skills & Qualifications: Minimum 12+ years of experience in security architecture across at least two different industries, preferably including cloud service providers Proven track record with security architecture development and governance in large-scale multinational companies Experience with secure coding, SSDLC, and security architecture review processes Strong proficiency in cloud security architecture, especially Azure multi-tenant environments Bachelor s or Master s degree in Information Security, Computer Science, or related field Must hold CISSP certification (Certified Information Systems Security Professional) Experience with architecture certification such as CISSP-ISSAP is highly preferred Additional certifications or memberships in SANS, ISACA, or similar cybersecurity organizations are a plus Azure Architecture or Azure Security certifications highly desirable Lead cybersecurity architecture in a global, dynamic enterprise environment Work with cutting-edge cloud technologies and secure multi-cloud ecosystems Grow professionally with access to industry-leading certifications and training Influence enterprise security strategy at the highest level Qualification : Bachelors or Masters degree in Information Security, Computer Science, or related field