Claims Management Jobs in Bengaluru

Manager - Key Opinion Leader (KOL) Management Location: Bengaluru Department: Operations Clinical Engagement Employment Type: Full-Time About Dozee Dozee Health AI is India s leading provider of AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). Our mission is to save lives through connected healthcare, providing real-time monitoring that enables early detection of clinical deterioration, improves patient safety, and enhances outcomes. Trusted by hospitals across India, the USA, and Africa, Dozee is pioneering the future of patient care. Role Overview As a Manager - Key Opinion Leader (KOL) Management, you will play a crucial role in building strong relationships with healthcare professionals in partner hospitals. You will engage with senior doctors, medical directors, and department heads to communicate Dozee s research, clinical evidence, and product impact, helping them understand how our solutions can enhance patient safety and operational efficiency. Key Responsibilities Stakeholder Engagement Develop and nurture relationships with senior doctors, medical directors, and key decision-makers in partner hospitals. Conduct one-on-one meetings to understand their needs, address concerns, and provide tailored solutions. Act as the primary point of contact for KOLs, ensuring consistent and meaningful communication. Research & Product Advocacy Present Dozee s clinical evidence and product features to healthcare professionals in a clear, compelling manner. Showcase the impact of Dozee s solutions on patient safety and hospital efficiency. Gather feedback from KOLs to guide product improvements and share insights with internal teams. Relationship Management & Strategic Collaboration Serve as the key liaison between Dozee and the medical community, promoting trust and long-term partnerships. Collaborate with sales, marketing, and R&D teams to align KOL engagement strategies with business goals. Assist in co-creating evidence-based marketing materials and content with KOL input. Monitoring & Reporting Maintain detailed records of KOL interactions and monitor engagement progress. Prepare regular reports on KOL activities, feedback, and impact on business outcomes. Requirements Experience & Qualifications Bachelor s or Master s degree in life sciences, healthcare, or a related field. 5+ years of experience in a Senior Medical Representative or similar role. Expertise in engaging with doctors on research findings and medical trial data. In-depth understanding of the healthcare ecosystem and hospital operations. Skills Strong interpersonal and presentation skills with the ability to effectively communicate complex clinical data. Confident, persuasive, and comfortable interacting with senior healthcare professionals. Ability to travel extensively (up to 15+ days per month). Why Join Dozee Be part of an innovative, mission-driven company transforming healthcare with AI. Engage with top healthcare professionals and influence product adoption in leading hospitals. Contribute to a company that has already impacted 1 million+ patients and saved over 10 million nursing hours. Qualification : Bachelors or Masters degree in life sciences, healthcare or a related field

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Senior AR Associate Category: Executive | Type: Full-Time | Location: Bangalore Job Overview We are seeking a Senior AR Associate with strong expertise in Accounts Receivable (AR) and denial management. The ideal candidate will handle complex AR scenarios, ensure timely resolution of claims, and maintain high-quality standards while working closely with clients and insurance companies. Key Responsibilities Claims Resolution: Contact insurance companies to clarify denials, underpayments, and other claim-related issues. AR Management: Manage multiple denials, appeals, AR follow-ups, and refiling to ensure timely resolution. Performance Standards: Consistently meet high quality and productivity standards. Client Relations: Understand client requirements and absorb client-specific business rules and medical billing cycles. Communication: Maintain strong communication skills with a neutral accent for professional interactions. Collaboration: Work from the office and collaborate effectively with cross-functional teams. Skills & Competencies Expertise: Thorough knowledge of AR cycles, denial management, and appeals. Analytical Thinking: Strong problem-solving skills and high attention to detail. Adaptability: Ability to adapt to client-specific processes and maintain a proactive work approach. Communication: Excellent verbal and written communication skills.

Service Delivery Executive Department: Unitary Service Location: Bengaluru Job Purpose The Service Delivery Executive is responsible for ensuring high-quality service delivery and achieving revenue targets through effective management of service operations and channel partners. This role focuses on preventive maintenance, complaint resolution, and maintaining a high Customer Satisfaction Index (CSI). Key Responsibilities Complaint Management: Monitor open service complaints and ensure timely closure according to SLAs. Revenue Generation: Achieve financial targets through AMC, spare parts sales, and specialized service offerings. Quality Assurance: Adhere to preventive maintenance schedules and conduct regular service quality audits. Data Management: Maintain accurate customer information and end-user data within the internal systems. Customer Engagement: Drive proactive engagement to resolve concerns and improve the Customer Satisfaction Index (CSI). Partner Operations: Manage invoice processing, defective spare returns, and warranty claims from channel partners. Market Feedback: Collect and report competitor insights and market trends to HQ. Process Implementation: Ensure all channel partners adhere to standard systems and processes for smooth operations. Key Skills & Competencies Strong knowledge of UCPG products and service offerings. Technical expertise in service operations and channel management. Proficiency in vendor and dealer management. Strong negotiation, presentation, and interpersonal skills. Qualifications & Experience Education: Diploma or B.E. in a relevant discipline. Experience: 3 8 years in Service Delivery, Customer Support, or related roles. Qualification : Diploma or B.E. in a relevant discipline

QS Engineer (Quantity Surveyor) Education: Diploma, BE or BTech in Civil Engineering Experience: 4 8 years (Diploma holders: 8 10 years) Location: Bangalore Job Overview We are seeking a skilled Quantity Surveyor (QS Engineer) to join our team and oversee the measurement, valuation, and financial management of construction works. The QS Engineer will be responsible for preparing and verifying quantities, cost analyses, and progress reports, while ensuring adherence to project timelines, budgets, and quality standards. The role also involves preparing and maintaining QS documentation in line with ISO standards. Key Responsibilities BOQ Preparation: Prepare and revise Bills of Quantities (BOQ) based on project specifications and requirements. Documentation Management: Ensure all QS-related documents are maintained in accordance with ISO standards, ensuring consistency and accuracy. Cash Flow Management: Prepare cash flow forecasts to ensure financial control over project expenses and ensure that costs are tracked appropriately. Quantity Measurement: Take quantities as per GFC (Good For Construction) drawings and perform measurements for ongoing construction activities. Site Coordination: Organize and prepare site meeting agendas, record Minutes of Meeting (MOM), and track follow-ups on pending actions. Monthly QS Data: Prepare and submit monthly QS data for tracking project progress and cost performance. Material Reconciliation: Prepare and manage material reconciliation reports, ensuring that materials on-site match with consumption and procurement. Labour Billing: Verify and prepare labour bills based on work completed, ensuring accurate tracking of costs. Progress Reports: Prepare and present monthly progress reports, highlighting any discrepancies or issues related to cost or timelines. Work Orders & Rate Analysis: Prepare work orders for sub-contractors and conduct detailed rate analysis for various construction activities. Cost Impact & Value Engineering: Assess cost impacts and implement value engineering strategies to optimize cost efficiency without compromising quality. Plant Cost Reconciliation: Prepare batching plant cost impacts and reconcile material usage to ensure that all costs are captured accurately. Required Skills & Qualifications Educational Qualification: Diploma in Civil Engineering with 8 10 years of experience OR BE/BTech in Civil Engineering with 4 8 years of experience. Project Experience: Minimum 2.5 years of site experience. At least 1 project experience in high-rise residential towers. Experience with high-rise, low-rise, and villa projects. Technical Skills: Proficiency in AutoCAD and MS Office for documentation and analysis. Strong knowledge of IS codes and Quantity Surveying (QS) practices. Experience with billing software (ERP/SAP or equivalent) for managing financial data and reports. Core Competencies: Excellent analytical and organizational skills to handle complex QS tasks. Strong communication skills for coordination with various project stakeholders. Ability to work under pressure and meet project deadlines. Qualification : Diploma, BE or BTech in Civil Engineering

Position: Vendor Management Associate Location: Bengaluru Department: Partner Operations Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is transforming the laundry and dry cleaning industry. We offer a revolutionary service that picks up, cleans, and delivers laundry within 24 hours, and are currently available in 14 markets worldwide. After our successful launch, we are expanding our team to drive further growth and continue our global expansion. The Role: As a Vendor Management Associate, you will be a key player in supporting and enhancing the performance of our partner facilities across various regions. Reporting directly to the Compliance Manager, you will be responsible for ensuring smooth daily operations, resolving partner issues, and maintaining high-quality standards and scalability within our partner network. Your role will be crucial in driving performance, consistency, and operational excellence within our partner operations. Key Responsibilities: Oversee Daily Operations: Ensure consistent, high-quality service delivery from partner facilities, monitoring operations to maintain Laundryheap's standards. Partner Onboarding & Offboarding: Manage the end-to-end process for onboarding and offboarding partners, ensuring they meet operational standards and align with our business goals. Monitor & Support Partner Performance: Track and monitor Key Performance Indicators (KPIs) and partner performance, ensuring that operational targets are consistently met. Provide ongoing support to partners as needed. Conduct Regular Check-ins & Reviews: Lead virtual check-ins with partners to review their progress, address concerns, and reinforce expectations. Conduct monthly performance reviews covering key metrics such as capacity, quality, complaints, payments, and audit outcomes. Issue Resolution & Escalation Management: Proactively resolve partner issues and manage escalations to ensure minimal service disruptions and optimal partner satisfaction. Training & Development: Identify training needs for both new and existing partners and ensure that performance standards are consistently met. Organize and deliver training when necessary. Cross-Functional Collaboration: Collaborate with internal teams (e.g., Regional Associates, Operations) to support order processing, inventory management, and administrative tasks, ensuring smooth operational flow across functions. Continuous Improvement: Contribute to cross-functional initiatives, process improvements, and sourcing strategies to enhance overall partner performance and operational efficiency. Skills & Requirements: Strong Communication & Relationship Management: Excellent interpersonal skills with the ability to build and maintain positive relationships with internal teams and external partners. Analytical Ability: Strong analytical skills, with the ability to interpret data and present actionable insights to improve operational processes. Organizational Skills: Highly organized, proactive, and detail-oriented, with the ability to multitask and stay focused in a fast-paced, dynamic environment. Accountability & Adaptability: Strong sense of ownership and accountability, with the ability to adapt to changing priorities and work autonomously. Language Skills (Good to Have): Proficiency in French, Spanish, Hindi, Urdu, Arabic, or Bengali is a plus. Preferred Experience: CRM & BI Tools: Familiarity with CRM platforms, Business Intelligence tools, or Google Data Studio for performance tracking and reporting. International Operations: Exposure to managing international operations or B2B commercial processes, preferably in high-growth environments. Relevant Industry Experience: 2+ years of experience in a high-growth, operations-focused role. Experience in the laundry or dry cleaning industry is a plus. At Laundryheap, we offer a fast-paced, collaborative environment where you can take ownership of your role, grow your skills, and make a real impact from day one. If you're looking to build your career in operations and be part of a supportive and ambitious team, we'd love to have you on board.

Position: Customer Support Associate - Escalation Specialist Location: Bengaluru Department: Customer Operations Job Type: Full-Time About Laundryheap: Laundryheap is an award-winning, industry-leading startup revolutionizing the laundry and dry cleaning service. We offer fast and reliable service, collecting, cleaning, and delivering items within 24 hours, making us one of the quickest services in the industry. With our headquarters in the UK and operations in 14 international markets, we are rapidly expanding across Europe, Asia, and North America. As we continue to grow, we are looking for an Escalation Specialist to join our dynamic Customer Operations team in Bengaluru. This is an exciting opportunity to make a real impact by turning challenging customer experiences into positive resolutions. The Role: As part of our Escalations team, you will be the voice that handles escalated or complex customer queries. Your ability to manage customer issues, such as claims and refunds, will play a key role in maintaining customer satisfaction and loyalty. You will work across multiple time zones to support our global customer base. This role requires someone who is energetic, detail-oriented, and adaptable to work in rotating shifts. If you thrive in a fast-paced, customer-centric environment and are ready to take ownership of challenging customer situations, this is the role for you. Key Responsibilities: Investigate & Resolve Complex Queries: Manage escalated customer issues (e.g., claims, refunds), thoroughly investigating and getting to the root cause to reduce future problems. Propose Fair, Customer-Centric Solutions: Utilize creativity and problem-solving skills to offer fair and customer-focused solutions, all while adhering to company policies and processes. Analyze Customer Trends: Share insights and highlight recurring issues or trends to improve overall customer journeys and internal processes. Collaborate Across Teams: Build strong relationships with colleagues across the Operations and wider business teams to ensure consistent service delivery. Deliver Timely Outcomes: Ensure fair and timely outcomes for customers while maintaining Laundryheap s brand reputation. Meet KPIs: Consistently meet and exceed key performance indicators (KPIs) that drive business results and improve customer experience. What We re Looking For: Excellent English Communication Skills: Strong written and spoken communication skills with an ability to interact clearly and professionally with customers. Customer Service Experience: Prior experience in customer service or operations, ideally within e-commerce, consumer services, or fast-paced industries. Confident & Clear Communicator: Ability to handle challenging conversations with customers and write professional, clear, and empathetic responses. Strong Attention to Detail: Ability to focus on quality and speed, ensuring customer queries are resolved effectively. Problem Solver: A proactive approach to solving problems and finding innovative solutions, with a focus on improving processes for the future. Tech-Savvy: Comfortable using various tools and adapting quickly to new systems and processes. Adaptability: Ability to thrive in a dynamic, fast-paced environment and handle multiple tasks simultaneously. Prioritization Skills: Ability to prioritize tasks effectively and manage customer expectations. (Bonus) French Language Skills: Additional proficiency in French would be a plus. Location: Willingness to commute to our Bengaluru office (WeWork location). Global Exposure: Work with a rapidly growing global brand and gain exposure to international markets and complex customer operations. Collaborative Environment: Join a dynamic team where your ideas are valued, and you can actively contribute to how we improve and deliver customer support worldwide. Career Growth: Be part of a fast-growing company where opportunities for learning and professional development are abundant. Make an Impact: Directly contribute to shaping how we support and delight our customers across the world.

Director Account Management Location: Bengaluru Work Type: Full-Time About Intugine Behind the scenes, these items journey through a global network of complex supply chains and that s where Intugine comes in. We are a leading supply chain visibility platform trusted by 75+ global enterprises including GE Healthcare, Flipkart, Titan, Diageo, Ultratech Cement, and more. By enabling real-time, multimodal visibility (across air, land, sea, and rail), we help brands eliminate inefficiencies, cut logistics costs, and deliver on time, every time. As a proud technology partner to the Government of India s National Logistics Policy, we integrate with systems like FASTag, Port Community System, and FOIS, bringing deeper insights and intelligence to modern logistics. About the Role We re looking for a Director Account Management to join our senior leadership team and take ownership of our enterprise customer relationships. In this role, you ll lead the Account Management and Customer Success function, responsible for driving customer value, growth, renewals, and satisfaction. You ll be the voice of the customer internally, while acting as a strategic consultant and trusted partner to top executives across our client portfolio. This is a high-impact leadership role that blends strategic thinking, team leadership, and customer-centric execution. Key Responsibilities Portfolio Growth: Drive expansion and retention through cross-selling and up-selling across Intugine s product suite. Team Leadership: Manage, mentor, and grow a team of high-performing account managers. Identify training needs and set performance goals. Strategic Relationships: Build and maintain strong relationships with key enterprise clients, especially at the CXO level. Customer Success Strategy: Develop and implement frameworks to ensure customer satisfaction, adoption, and long-term value realization. P&L Ownership: Own and manage the P&L for the enterprise account portfolio. Renewals & Retention: Lead the renewal strategy and exceed retention goals through proactive engagement and value delivery. QBRs & CSAT: Conduct regular QBRs, track satisfaction (CSAT), and resolve escalations in partnership with delivery and technical teams. Executive Communication: Communicate effectively with client stakeholders across levels; act as a strategic advisor on business and operational challenges. Account Mining: Identify new revenue opportunities by unlocking additional stakeholders and business units within existing accounts. Goal Setting & Cross-Functional Alignment: Collaborate with internal teams including sales, product, and delivery to align goals and drive customer outcomes. Coaching & Mentoring: Develop direct reports through regular feedback, coaching, and leadership development. 8+ years of experience in Account Management, Customer Success, or Enterprise Sales 4+ years of leadership experience managing high-performing teams Proven success in growing strategic accounts and delivering long-term value Strong background in B2B SaaS; experience in logistics or supply chain tech is a strong advantage Experience navigating complex sales cycles and executive-level conversations Excellent communication, stakeholder management, and problem-solving skills Self-starter mindset; thrives in a fast-paced, evolving business environment At Intugine, you won t just manage accounts you'll build real partnerships that shape the future of global logistics. As part of our leadership team, you'll have the autonomy, support, and vision to make an impact that lasts. Perks & Benefits: Employee Stock Options Grow with us and share in our success Comprehensive Health Cover Your well-being is our priority Personal Development Budget We invest in your growth Flexible Working Hours Work when you're at your best Generous Parental Leave Family first Equal Pay Policy Transparent and fair compensation Education Assistance For your continuous learning journey Autonomy & Ownership Run your show with full support Life Skills Training Tax planning, mental wellness, and more Company Outings & Paid Time Off Recharge and reconnect

Senior Quantity Surveyor (Sr. QS Engineer) Location: Bengaluru Qualification: Diploma in Civil Engineering & B.Tech (Civil) Experience: 8+ years Job Description We are seeking a detail-oriented and experienced Senior QS Engineer to manage quantity surveying, estimation, cost control, and billing functions across civil and interior projects. The ideal candidate will have deep knowledge of construction practices, contracts, and financial documentation, with a focus on project profitability and compliance. Key Responsibilities Prepare and review quantity take-offs, cost estimates, and BOQs for civil and interior works. Manage and verify contractor/client bills, RA bills, and final bills. Evaluate project variations, claims, and change orders in coordination with the project team. Ensure timely and accurate billing, invoicing, and cost tracking. Assist in budget preparation, cost planning, and resource allocation. Conduct rate analysis for materials, labor, and subcontractor pricing. Maintain updated records of all project-related commercial documentation. Coordinate with site engineers, project managers, and procurement teams to validate quantities and progress. Support audits, reconciliations, and contractual reviews. Required Skills & Experience Diploma and B.Tech in Civil Engineering. Minimum 8 years of experience in quantity surveying, estimation, and billing in civil/interior or infrastructure projects. Strong understanding of contracts, BOQs, rate analysis, and taxation implications. Proficiency in MS Excel, AutoCAD, and QS software (e.g., CostX, Candy, or similar). Strong analytical, negotiation, and documentation skills. Ability to manage deadlines, multitask, and ensure accuracy under pressure. Qualification : Diploma and B.Tech in Civil Engineering

Account Associate Location: Bangalore Experience: 3 to 5 years Job Description We are seeking a detail-oriented and experienced Account Associate to oversee and manage general accounting functions. The role includes handling daily accounting activities, preparing financial statements, managing reconciliations, and ensuring compliance with statutory requirements. Key Responsibilities Manage day-to-day accounting tasks including accounts payable, accounts receivable, general ledger maintenance, and tax-related activities. Prepare month-end, quarter-end, and year-end financial statements in accordance with GAAP. Review financial data for accuracy, completeness, and adherence to company policies and accounting standards. Perform reconciliations of balance sheet accounts and investigate any discrepancies. Support external audits by providing required documentation and preparing audit schedules. Verify employee expense claims against company travel policies and post related accounting entries. Process daily payments to vendors and employees. Manage banking relationships related to issuance and encashment of EMDs, BGs, and FDs. Coordinate with customers for collection of DTA forms and TDS certificates regularly. File quarterly TDS returns, monthly GST returns, and other statutory filings timely. Provide guidance and support to junior accounting staff as necessary. Skills and Qualifications Bachelor s degree in Accounting, Finance, or a related field. Minimum 3 to 5 years of experience in accounting, preferably in a senior or progressively responsible role. Strong knowledge of Generally Accepted Accounting Principles (GAAP) and tax regulations. Proficient with accounting software such as QuickBooks, Tally, and Zoho. Advanced MS Excel skills, including VLOOKUPs, pivot tables, and data analysis. Excellent verbal and written communication skills. Detail-oriented with strong analytical and organizational abilities. Qualification : Bachelors degree in Accounting, Finance, or a related field

Job Title: Product Manager Location: Bangalore Experience Required: 2+ years Qualification: Any Graduate Role Overview Medi Assist is seeking a Product Manager to lead key modules of our flagship MAtrix claims processing platform. This role is central to driving innovation in healthcare claims processing through AI-enabled automation, enhanced operational efficiency, and a seamless user experience. You'll collaborate closely with engineering, operations, and business stakeholders to deliver impactful product outcomes in a fast-paced, tech-driven environment. Key Responsibilities Product Ownership: Manage the complete lifecycle of assigned product modules from ideation and development to deployment and transition to operations. Stakeholder Collaboration: Gather requirements, prioritize features, and align product goals with input from engineering, operations, and other cross-functional teams. AI Integration: Champion the use of AI/ML technologies to enhance claim processing accuracy and reduce turnaround time. User Experience: Optimize internal and external user journeys, ensuring the platform remains intuitive, responsive, and efficient. Qualifications & Skills Experience: Minimum 2 years in product management, preferably in health tech, insurance, or enterprise SaaS platforms. Technical Acumen: Understanding of AI/ML applications in product development and familiarity with software development processes. Analytical Thinking: Strong problem-solving skills with a data-driven approach to decision-making and product optimization. Communication: Excellent verbal and written communication skills, capable of conveying complex ideas clearly to both technical and non-technical audiences. Work at the intersection of technology and healthcare, driving meaningful impact Be part of a collaborative and forward-thinking team Opportunity to shape the future of AI-driven claims processing Qualification : Any Graduate

Position: Assistant Manager Account Management Location: Bangalore Experience: 5 8 years Education: Any Graduate Experience Required: 5 8 years of total experience in the service industry, with a minimum of 3 years in people management and customer service roles. Role Purpose: To ensure seamless claims processing for customers by managing a team of helpdesk personnel, including implants, semi-implants, account managers, and the document pickup team. The role also ensures a high standard of customer satisfaction and process compliance. Key Responsibilities: Team Oversight & Operations: Ensure scheduled customer visits by team members are carried out as planned. Monitor daily activities and performance, especially volume of documents collected. Review customer queries and the quality of responses from team members. Support team in handling and resolving customer escalations. Reporting & Claims Coordination: Review team reports and take necessary actions, including claims coordination. Collaborate with the front-end team to ensure timely and accurate claim registration. Analyze claims data dumps and take corrective actions such as addressing IRs, reopening claims, or resolving dummy entries. People Management & Coaching: Conduct regular one-on-one reviews with team members to address concerns and streamline processes. Guide team through customer escalations and process complexities. Drive improvement based on low CSAT/DSAT scores by identifying and addressing process or communication gaps. Stakeholder Collaboration: Liaise with internal and external stakeholders to address client-specific needs, such as helpdesk support or wellness activities. Work closely with regional and cross-functional teams to deliver on client expectations. Continuous Improvement: Analyze customer feedback to drive service improvements. Identify opportunities to improve customer interactions, documentation processes, and service delivery. Key Outcomes for Success: High customer satisfaction (CSAT) Timely resolution of customer issues as per SLA Successful client renewals Skills & Competencies: Technical: Strong understanding of service processes and claims workflows Proficient in MS Office (Excel, Word, PowerPoint) Behavioral: Problem-solving mindset Strong active listening and communication skills Proven people management abilities Client-oriented with a focus on service excellence Qualification : Any Graduate

Job Title: Technology Management Location: Bengaluru Role Overview This role is focused on designing and building efficient IT processes and practices that empower all members of the organization to maximize productivity and achieve their goals. The emphasis is on pragmatic, user-friendly solutions that leverage IT infrastructure in a secure, sustainable, and seamless manner. Process implementation is driven by utility and convenience, not bureaucracy. Requirements in Practice Expertise in Microsoft Ecosystem: Deep knowledge of Microsoft Operating Systems and related product offerings. Designing and managing continuous workflows and connected experiences using Microsoft Apps, including Office 365 administration, Teams, OneDrive, and PC applications across organizational teams. Cloud & Collaboration Platform Management: Skilled in Azure and SharePoint policy design and governance for app and file sharing across users and organizations, to ensure streamlined, secure access to information. Hardware & Infrastructure: Comprehensive understanding of computer hardware components and peripherals. Ability to research and recommend optimal hardware configurations (laptops, PCs, workstations, servers, printers, conferencing systems, networks, etc.). Expertise in assessing product/service suitability based on support, cost, maintenance, upgradeability, and ecosystem richness. Vendor & Ecosystem Management: Proven ability to identify, negotiate, and maintain relationships with vendors across hardware, software, and services. A well-established vendor network is a strong advantage. Hands-On Setup & Troubleshooting: Proficient in hardware assembly, networking setup, and local server installations. Strong troubleshooting skills across hardware, connectivity, OS, and applications. IT Infrastructure & Security: Experience setting up Azure DevOps infrastructure and managing Active Directory user accounts and policies. Solid skills in network administration, asset management, network security (including Intune). Expertise in enabling remote workflows and remote desktop connectivity, including managing inter-office infrastructure across global locations (US, Europe). Must Have Understanding Of Computer hardware and workstation architectures. Office productivity tools and workflow automation. Network database, security device configuration, and user account policy management.

Job Title: Founder s Staff Talent Management Location: Bengaluru Role Overview Between an idea and a product lies the organization that brings it to life. This role is pivotal in ensuring the seamless availability and alignment of human resources to drive the company s vision. As a foundational pillar of the organization, you will assist the founders in building and executing the Talent Management machinery, alleviating their burden by driving critical initiatives that foster organizational growth, culture, and productivity. Key Responsibilities 1. Talent Alignment Collaborate with founders to design and refine the alignment content and strategy, ensuring every new hire is not only recruited but deeply aligned with the organization s vision. Enhance and optimize the recruitment journey to double as an alignment experience from job descriptions and interviews to onboarding and induction. Structure and facilitate onboarding, induction, and orientation programs that deepen employee understanding of the organization and their role within it. Create awareness of inter-role dependencies and organizational impact by simulating scenarios reflecting role absence. 2. Thought Culture & Branding Champion CynLr s vision and culture, embedding critical thinking as a core organizational value. Design and execute programs that promote clarity, intellectual rigor, and awareness of CynLr s mission and breakthroughs. Shape and nurture a progressive culture that transcends formal policies, fostering behavior conducive to innovation and efficient outcomes. Reinforce alignment with core organizational fundamentals, minimizing distraction from market hype and transient trends. 3. Messaging and Communication Develop and maintain effective communication strategies ensuring clear reception of founder and organizational messages. Establish processes to reduce misinterpretation and enhance two-way communication. Drive initiatives to improve communication etiquette and promote engagement across diverse employee backgrounds. 4. Talent Strategy, Management & Productivity Maximization Assist founders in designing and implementing talent-related policies including remuneration, appraisal, and conflict resolution frameworks. Lead initiatives to ensure smooth adoption of policy changes and handle negotiations related to pay, perks, and titles. Optimize talent availability through policy enforcement and attendance management to maintain synchronous workforce presence. Track employee engagement, performance, and contribution, supporting appraisal and growth frameworks, including ESOP policies. Identify role gaps, measure role effectiveness, and mitigate market-driven organizational volatility. Conduct thorough exit interviews, ensuring compliance with contractual obligations and asset recovery. Build HR infrastructure by identifying and integrating tools, platforms, and vendor networks essential for efficient talent management. Skills & Experience Proven expertise in talent management, organizational alignment, and culture building within fast-growing startups or tech companies. Strong strategic thinking with a passion for translating vision into actionable talent initiatives. Excellent communication, facilitation, and interpersonal skills. Ability to handle sensitive negotiations and conflict resolution effectively. Demonstrated ability to build scalable processes and frameworks for talent acquisition, onboarding, and retention. Comfortable working closely with founders and leadership teams in high-impact roles. Preferred Qualifications Bachelor s or Master s degree in Human Resources, Organizational Psychology, Business, or a related field. Experience in early-stage startups or dynamic technology companies. Background in designing and implementing ESOP or equity-based remuneration frameworks. Experience with HRIS systems, talent management software, and vendor management. Qualification : Bachelors or Masters degree in Human Resources, Organizational Psychology, Business, or a related field.

Vice President (VP), Product Management Tableau | Bangalore, India Full-Time | Product Management | Salesforce Lead Product Innovation for Tableau s Analytics Portfolio & Drive Customer Success Salesforce is seeking a visionary Vice President of Product Management for our Tableau product portfolio. In this strategic leadership role, you will own the end-to-end product lifecycle, driving innovation, execution, and customer value across Tableau s analytics and AI-driven offerings. As the India site leader for Product Management, you ll foster a collaborative, customer-centric product culture while partnering closely with global teams, sales, marketing, and engineering to accelerate growth and deliver next-generation analytics experiences. What You ll Do Lead and scale a high-performing team of product managers across Hyderabad and Bangalore, guiding the full product lifecycle from market research and vision setting to agile execution and go-to-market enablement Define and drive the Agentforce product strategy, leveraging Salesforce AI & automation capabilities to deliver autonomous, agentic analytics that enhance decision-making and user productivity Act as the India product management site leader, aligning regional efforts with global Tableau and Salesforce Analytics strategies to build a cohesive product culture Collaborate with cross-functional leaders, including engineering and sales, to foster innovation, increase velocity, and improve product quality Champion customer-focused product design by translating feedback and use cases into actionable, measurable solutions Build strategic customer relationships to validate concepts, gather insights, and ensure customer success Stay ahead of industry trends in analytics, BI, AI, and data platforms to drive competitive differentiation and identify new opportunities Deliver compelling product narratives and demos to internal teams, customers, and executives, clearly articulating Tableau s value proposition Promote a culture of experimentation and data-driven decision making using A/B testing, telemetry, and user research Mentor and develop emerging product leaders, fostering growth in product thinking, technical expertise, and leadership What You ll Bring 15+ years of product management experience, ideally in Analytics, Data, or AI-driven software products Proven ability to lead and inspire global, cross-functional product teams from inception through scale Strong people leadership skills, with a track record of building creative, collaborative teams and aligning performance with business goals Exceptional organizational, analytical, and communication skills, with experience in senior business discussions Willingness to travel regularly between Hyderabad and Bangalore, plus biannual visits to the US Deep passion for building customer-centric products and mentoring future product leaders Experience driving product vision and roadmap in complex, fast-paced environments Work at the forefront of analytics innovation with Tableau and Salesforce AI Be a key leader in a fast-growing product organization with significant impact on global strategy Thrive in a culture driven by collaboration, mentorship, and Salesforce s core values Access world-class learning, leadership coaching, and career development opportunities Competitive compensation and comprehensive benefits

Manager - EHS (Environment, Health, and Safety) Location: Bangalore Experience: 7-10 years of experience, preferably in the Pharma Industry Industry: Pharmaceutical Education Qualification: Bachelor s/Master s Degree in Engineering, Health, Industrial Management, Science, Environmental Science, or related field. Certifications Required: OSHA, EHS, CPR, CSP, ASP, CIH, HAZWOPER. Fire Department Certification may be preferred. Role Overview We are looking for a skilled and experienced Manager - EHS to join our pharmaceutical company in Bangalore. The role requires a strong understanding of safety and environmental regulations and a proactive approach to managing health, safety, and environmental risks in the workplace. The Manager - EHS will oversee the development, implementation, and management of EHS programs, ensuring compliance with local, state, and central regulations and company policies. Key Responsibilities EHS Program Development & Implementation: Develop and implement safety and environmental programs that create and maintain a safe work environment for employees. Safety Inspections & Audits: Conduct regular safety inspections and audits to ensure compliance with EHS regulations. Investigate accidents/incidents and develop corrective actions to prevent future occurrences. Risk Assessments: Perform risk assessments for new processes, equipment, and materials. Implement measures to mitigate identified risks and ensure the safety of all employees. Employee Safety Training: Conduct regular training for employees on safety procedures, emergency response, and EHS best practices. Regulatory Compliance: Oversee activities related to permits, environmental regulations, and compliance with safety standards. Ensure documentation is up-to-date and regulatory filings are completed accurately. Documentation & Reporting: Maintain and update safety data sheets, compliance records, and incident reports. Prepare and present EHS performance reports to management and stakeholders. Incident & Emergency Response Management: Ensure the development and maintenance of emergency response plans. Conduct regular emergency drills and training sessions to ensure readiness. Vendor & Contractor Compliance: Ensure that vendors and contractors adhere to EHS standards and company policies. Health & Wellness Programs: Develop and implement health and wellness initiatives that promote physical and mental well-being for employees. Continuous Improvement: Monitor compliance with safety standards and enforce safety regulations. Promote initiatives for continuous improvement in safety practices and performance. Insurance & Claims Management: Coordinate with insurance providers for claims management and risk assessments related to employee safety and workplace hazards. Skills & Qualifications EHS Knowledge: In-depth knowledge of EHS regulations and best practices as mandated by local, state, and central regulatory bodies. Analytical & Problem-solving Skills: Strong ability to analyze data, identify issues, and develop solutions to improve safety and environmental practices. Communication Skills: Excellent written and verbal communication skills to effectively report, train, and communicate with employees and management. Software Proficiency: Proficient in Microsoft Office and EHS management software to track, report, and monitor EHS metrics and documentation. Team Player & Independent Worker: Ability to work independently and as part of a team to achieve EHS objectives. Industry Knowledge: Experience evaluating work procedures and processes to align with industry standards and best practices. Travel Requirements: Willingness and ability to travel extensively for inspections, audits, and compliance checks. This is a fantastic opportunity to work with a leading pharmaceutical company where you will have the chance to make a significant impact on employee safety and environmental compliance. You will work in a dynamic, fast-paced environment, focusing on developing and implementing strategies that drive safety, health, and environmental initiatives across the organization. Qualification : Bachelors/Masters Degree in Engineering, Health, Industrial Management, Science, Environmental Science, or related field.

Audit Officer/Executive Location: Rajkot Key Skills: Internal Audit, Control Audit, Operational Audit Education: B.Com, M.Com, MBA, or CA/ICWA Inter Experience: Minimum 4-5 years in an Audit Firm or Internal Audit Department Gender Preference: Male candidates are preferred due to the travel requirements. Travel Requirement: Willingness to travel regularly to company warehouse, CFA/CSA locations for audit purposes. Role Overview We are looking for an Audit Officer/Executive to join our team. This role is vital in performing internal and operational audits across various business functions. The successful candidate will be responsible for conducting critical business process audits, preparing audit findings, and assisting in improving internal processes and policies. This position will also require extensive travel to various company locations for surprise audits and monitoring. Key Responsibilities Critical Business Process Audits: Conduct audits of key business processes such as third-party procurement, supply chain, affiliation, HRD, commission structures, brand reminder purchases, freight bills, travel claims, and training expenses (DN/CN). Process & SOP Audits: Assist in reviewing processes, conducting SOP audits, and evaluating internal policies and limits of authority to ensure compliance and operational efficiency. Statutory Payments Audit: Audit statutory payments to ensure compliance with legal and regulatory requirements. Stock Audits: Perform periodic stock audits at warehouses to ensure accurate inventory records and assess stock management processes. Surprise Audits: Travel to CFA/CSA locations for surprise audits as required, ensuring integrity and compliance with policies in remote locations. Reporting & Documentation: Document audit activities thoroughly, prepare clear audit findings reports, and ensure all audit processes and results are well-documented. Maintain and manage audit-related documents, including query sheets and the resolutions to those queries. Follow-Up Audits: Conduct follow-up audits to monitor the implementation of corrective actions identified in previous audits. Risk Identification & Cost-Saving: Identify loopholes in processes, recommend risk aversion measures, and suggest cost-saving initiatives to improve operational efficiency. Knowledge Development: Stay updated on rules, regulations, best practices, and new audit tools and techniques to ensure consistent improvement and development in audit standards and performance. Skills & Qualifications Educational Qualifications: Experience: At least 4-5 years of experience working in an audit firm or within an internal audit department. Core Skills: Strong knowledge and experience in internal audit, control audits, and operational audits. Strong understanding of business processes, including procurement, HR, supply chain, and statutory payments. Technical Skills: Proficient in Microsoft Office (Excel, Word, PPT) for audit documentation and reporting. Ability to prepare and present audit findings and reports effectively. Communication Skills: Excellent oral and written communication skills. Attention to Detail: Strong attention to detail and the ability to identify risks, inefficiencies, and cost-saving opportunities. Travel Flexibility: Willingness and readiness to travel extensively to various CFA/CSA locations for surprise audit assignments as needed. This is an excellent opportunity for a seasoned audit professional to join a growing organization where you can expand your career in a diverse and dynamic role. You ll gain exposure to multiple business processes and industries while working with a team of experienced professionals. We provide an open and collaborative work environment, with ample opportunities for learning and career advancement. Qualification : B.Com, M.Com, MBA, or CA/ICWA Inter.

About Us While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and take pride in fostering a culture built on transparency, diversity, integrity, learning, and growth. If you want to work in an environment that encourages you to innovate and excel both professionally and personally Quantiphi is the place for you! Role: Sales Lead - Insurance Quantiphi Solving What Matters About the Role We are seeking a highly driven and experienced sales leader to drive growth in the Insurance sector across North America. This role reports to the Senior Client Solutions Partner for Financial Services & Insurance. The ideal candidate should possess: Deep understanding of the Insurance industry landscape Ability to build and manage relationships with Fortune 1000 companies Responsibilities Strategic Account Development Develop and execute account strategies targeting large enterprise Insurance customers in North America Identify and nurture business growth opportunities through strong industry knowledge and C-level engagement Sales Cycle Management Manage full sales cycles, from prospecting and needs assessment to proposal development, negotiation, and closure Present Quantiphi s value proposition to executive audiences, tailored to client-specific needs with clear ROI demonstrations Customer-Centric Approach Understand each client s business drivers, technology landscape, and competitive challenges Showcase how Quantiphi s AI-powered solutions address key challenges such as: Claims processing Underwriting Fraud detection Personalized insurance offerings Enhancing customer experience Relationship Building Establish and grow relationships within target accounts Position yourself as a trusted advisor by offering valuable insights on AI and data science innovations Collaboration & Partnership Work closely with marketing, solutions architects, and delivery teams to ensure seamless execution and client satisfaction Collaborate with alliance partners to extend market reach and enhance solution offerings Forecasting & Goal Achievement Maintain accurate sales forecasts and actively manage pipeline Consistently achieve assigned sales targets Market Expertise Stay updated on Insurance industry trends, Insurtech innovations, regulations, and competitive dynamics Leverage this expertise to identify growth opportunities and strengthen Quantiphi s market position Qualifications Proven success in enterprise sales within the Insurance industry Strong network within the North American Insurance sector, ideally with Fortune 1000 connections Deep understanding of Insurance business challenges and the application of AI and data science to solve them Excellent communication, presentation, and interpersonal skills, with the ability to influence at all levels Experience managing complex sales cycles and negotiating large enterprise deals Strong collaboration skills with the ability to manage multiple stakeholders Bachelor s degree in a relevant field (MBA preferred) Minimum 5 years of enterprise sales experience within the Insurance industry Qualification : Bachelors degree in a relevant field (MBA preferred)

Where Technology Meets Heartbeat: Join Quantiphi s Culture of Innovation & Inclusion At Quantiphi, technology powers our solutions, but it s our people-first culture that drives our success. We take pride in fostering an environment where transparency, diversity, integrity, learning, and growth aren t just buzzwords they are the pillars we stand on. If you re looking for a career where your ideas are heard, your innovation is celebrated, and your personal and professional growth go hand-in-hand, your next chapter starts here. Client Solutions Partner - Payer/Provider Segment Quantiphi Solving What Matters We re on the lookout for a bold and dynamic sales leader to help shape our footprint in the Healthcare and Life Sciences arena, focusing on Payer and Provider clients across North America. This isn t your average sales role it s an opportunity to build deep executive relationships, drive AI-powered transformation, and be a trusted advisor at the heart of healthcare innovation. What You ll Own & Drive: Strategic Account Mastery Craft and execute strategic account plans for major payer and provider organizations. Tap into your industry know-how and network to uncover and unlock growth opportunities. End-to-End Sales Leadership From the first handshake to closing the deal (and beyond), you ll guide the full sales cycle prospecting, understanding client needs, crafting tailored solutions, and confidently presenting to the C-suite. Customer-First Storytelling Get to know each client inside-out from business drivers to growth plans to tech stacks. Show them how Quantiphi s AI solutions turn challenges into breakthroughs, whether it s streamlining claims processing, revolutionizing revenue cycles, enhancing patient engagement, or enabling value-based care. Relationship Alchemist Expand your circle of influence by building strong, trusted connections with decision-makers and influencers. Your role isn t just about selling it s about becoming a strategic advisor clients can count on. Team Player & Ecosystem Builder Partner closely with internal teams (Marketing, Solutions Architects, Delivery) to ensure client success. Collaborate with our alliance partners to maximize joint value. Forecasting with Precision Keep your finger on the pulse of your pipeline, forecast with confidence, and consistently meet your sales goals. Industry Trendspotter Stay ahead of the curve in healthcare innovation. Your insights into payer and provider trends and how AI fits into the picture will help shape not just our sales strategy but also our thought leadership. Proven sales success in healthcare, with a focus on payer and provider organizations A strong rolodex of C-level contacts in the North American healthcare market Deep understanding of payer/provider pain points and how AI & data science can solve them Sharp business sense you can turn complex tech talk into clear business value Stellar communication and presentation skills (Boardroom presence = ) Experience managing long, complex sales cycles and negotiating big-ticket enterprise deals Collaborative spirit you thrive working across teams and managing diverse stakeholders Bachelor s degree required (MBA is a nice bonus) If you love fast-paced growth, thrive around passionate high-achievers, and want to solve what really matters in healthcare, you ll feel right at home with us. Qualification : Bachelors degree required (MBA is a nice bonus)

Senior Payroll & HR Generalist About Saviynt Saviynt is an identity authority platform designed to power and protect organizations in an era of digital transformation. As businesses navigate growing cybersecurity risks, our Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence, ensuring secure, right-time access to critical digital resources. To support our rapid growth, we are seeking a Senior Payroll & HR Generalist who will play a crucial role in managing payroll processes and leading key HR functions across India and the APAC region. This role will report to the Manager of Payroll & Benefits in El Segundo, CA, for functional leadership, while working locally under the Director of Human Resources in Bengaluru. Key Responsibilities Payroll Processing & Compliance Lead and oversee end-to-end payroll processing for India & APAC, ensuring accuracy, compliance, and timeliness. Partner with global payroll and accounting firms to maintain adherence to international payroll regulations and best practices. Review, analyze, and verify payroll reports to identify discrepancies, processing necessary adjustments before final payroll completion. Maintain and update payroll data in Namely, ensuring accurate records of compensation, tax deductions, bonuses, and statutory contributions. Manage payroll-related benefits administration, including incentives, tax deductions, and retirement contributions. Ensure compliance with local labor laws, taxation policies, and company policies related to payroll and employee benefits. HR Generalist & Employee Lifecycle Management Oversee employee leave management, ensuring accurate payroll integration and compliance with company policies. Support onboarding & offboarding processes, ensuring payroll setup for new hires and accurate termination payouts. Assist with performance evaluation processes, ensuring payroll-related adjustments align with compensation changes. Serve as an HR compliance expert, advising on payroll-related labor laws, employment verification, and unemployment claims. Audit, Reporting & Strategic HR Support Prepare payroll-related reports for internal and external stakeholders. Facilitate payroll audits, pension filings, and employment verifications. Work closely with HR leadership to align payroll strategies with business objectives and drive process improvements. Provide administrative, operational, and strategic HR support to the Director of Human Resources as needed. What You Bring Extensive experience in payroll processing & HR functions for India & APAC. Strong knowledge of Indian labor laws, payroll compliance, taxation, and employee benefits. Experience in full-cycle payroll management, including incentives, tax deductions, and statutory contributions. Proficiency in HR systems (Namely or similar HRIS platforms). Ability to manage audits, reports, and compliance documentation. Excellent attention to detail, problem-solving, and analytical skills. Strong collaboration skills with global teams across multiple time zones. Preferred (Good to Have): Experience working in a fast-paced SaaS or tech-driven organization. Knowledge of global payroll practices (US, Europe, APAC, etc.). Work in a high-growth, technology-driven environment that values innovation and excellence. Gain exposure to global payroll processes & HR strategies in a dynamic, fast-paced setting. Collaborate with industry-leading professionals and contribute to scaling a global workforce. Competitive compensation, benefits, and professional growth opportunities. Saviynt is an equal opportunity employer. We welcome applicants from diverse backgrounds and do not discriminate based on race, gender, age, disability, or veteran status. If you re a detail-oriented payroll and HR expert passionate about process efficiency and compliance, we d love to hear from you!