Claims Process Improvement Analyst Jobs in Noida
127 Jobs Found
Business Analyst Team Lead Lending
Paytm
Position: Business Analyst Team Lead (Lending) Location: Noida, Uttar Pradesh Department: Analytics Lending Employment Type: Full-time About Us Paytm is India s leading mobile payments and financial services company. As a pioneer of the mobile QR payments revolution, we build cutting-edge technologies that empower small businesses through seamless payments and commerce tools. Our mission is to serve 500 million Indians and integrate them into the mainstream economy through innovation and technology. About the Team Our Lending team is rapidly growing, with increasing adoption across Paytm s financial products such as Paytm Postpaid (BNPL), merchant loans, and personal loans. This business is powered by data science and analytics, enabling intelligent, data-driven decision-making and tailored lending solutions for our users. Role Overview We are looking for a dynamic Business Analyst Team Lead to join our Lending Analytics team. In this role, you will lead data-driven initiatives, provide actionable insights, and develop analytical solutions that enhance business decision-making. You will play a key role in shaping Paytm's lending strategy by leveraging advanced analytics to solve complex problems and uncover growth opportunities. Key Responsibilities Lead analytical problem-solving for lending-related business challenges Develop and deploy machine learning models and data-driven solutions Generate business insights through in-depth data analysis and statistical modeling Collaborate with cross-functional teams including product, growth, and risk to align analytics with strategic goals Drive the adoption of analytics and showcase its impact on business performance Mentor junior analysts and help establish best practices for data-driven decision-making Requirements & Qualifications 2 6 years of experience in analytics within consulting, fintech, or BFSI domains Bachelor s or Master s degree in Statistics, Economics, Engineering, Mathematics, or a related quantitative discipline Strong hands-on experience with analytics tools such as Python/R, SQL, big data platforms, and data visualization tools Proficient in machine learning, data modeling, statistical techniques, and data management Proven ability to structure complex problems and derive strategic insights Experience building and scaling analytics functions in a business environment Excellent communication and storytelling skills with the ability to present findings to senior stakeholders Self-motivated, impact-oriented, and comfortable working in fast-paced environments Work in a collaborative, results-driven environment that emphasizes innovation and ownership Opportunity to drive real impact in one of India s fastest-growing lending businesses Improve customer engagement and maximize revenue opportunities through smart analytics Gain 360-degree feedback and support from peer teams and leadership Be part of a culture where respect is earned, and merit is recognized Qualification : Bachelors or Masters degree in Statistics, Economics, Engineering, Mathematics, or a related quantitative discipline
Specialist, Technical Professional Services
Fiserv
Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.
Automation Qa Engineer
Indus Valley Partners
Senior QA Engineer / QA Automation Engineer Location: Noida Shift: 11 AM - 8 PM Position: Senior QA Engineer / QA Automation Engineer About the Role: We are looking for a highly skilled QA Automation Engineer to join our dynamic team in Noida. As part of the IVP QA team, you will drive the automation efforts for web applications, API testing, and performance testing. In this role, you will collaborate with Product Development Teams, Business Analysts, and other stakeholders to ensure that we deliver high-quality, well-tested software aligned with business requirements. You will have the opportunity to lead automation strategies, enhance testing maturity, and ensure the delivery of top-tier products through continuous integration and deployment (CI/CD) practices. Key Responsibilities: Automate test cases for new feature testing and enable automated regression testing for future releases. Collaborate with development and product teams to identify and report bugs while enriching test case quality. Design and develop automated test scripts using tools like TestComplete (JavaScript/Java) for web applications. Implement and manage API testing using Postman and SoapUI, including Groovy scripting for automation. Integrate TestComplete and API tests into the Azure DevOps CI/CD pipeline. Conduct performance testing using JMeter to analyze system performance under load. Utilize Azure Test Plans for efficient test management, execution, and reporting. Collaborate with DevOps teams to ensure robust test coverage and smooth test execution. Track, document, and manage bugs, ensuring timely resolution and continuous improvement. Stay updated with the latest testing tools, methodologies, and best practices to drive automation efficiency. Lead the implementation of End-to-End test automation strategies to improve overall test automation coverage. Establish testing standards, processes, and improve the overall automation maturity of the team. Opportunity to hire and mentor future QA team members. Required Skills & Experience: 4+ years of experience in web automation testing with a focus on modern testing tools like Selenium, TestComplete, Cypress, or Playwright. Expertise in API testing using tools such as Postman and SoapUI. Proficient in DevOps processes, particularly using Azure DevOps for CI/CD pipeline integration. Experience with performance testing using JMeter and analyzing system performance under load. Familiarity with Microservices architecture, Kubernetes, and related tools is a plus. Strong knowledge of SQL and SQL performance tuning for validating test data. Proven experience with Agile Software Development Life Cycle (SDLC), and a strong understanding of ETL workflows. Qualifications: Bachelor s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field. Minimum of 4 years of hands-on experience in Web Automation Testing. Strong verbal and written communication skills. A keen focus on quality and the ability to identify improvement areas within the QA process. Ability to adapt quickly in a dynamic, fast-changing environment while maintaining a high standard of work. Problem-solving mindset with a proactive approach to identifying and resolving issues. Preferred Skills: Experience with cloud platforms like Azure or AWS. Knowledge of microservices and containerized environments (e.g., Kubernetes). Qualification : Bachelors degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.
Associate Director IT Security
Rxlogix Corporation
IT Security Manager General Purpose: Security leader with a background in AWS and cloud Security. A successful candidate will have excellent written and verbal skills, be organized, and have expert level skills in the field of IT and Cloud Security. You will help define and enforce our security policies and procedures. You must have demonstrable experience and skills in Cloud based security and have managed and built successful security operations in the past. You must be capable of leading from the front lines, this position requires both hands on technical experience as well as management skills. Reporting to the Director of Information Technology, you will be responsible for architecting and implementing our IT Security policies. Job Status: Full Time Essential Duties & Responsibilities: Provide leadership and technology vision to the IT Security team Perform internal Security Audits Participate in external Security Audits Document, implement and monitor adherence to IT security standards Assess and improve security metrics Work on improving security tools and operations Monitor and manage IDS, vulnerability scanning & assessments Work as DPO (Data Privacy Officer) for the company Create awareness in the company on Security, Privacy and compliance requirements Ensure security and privacy training for staff involved in data processing Conducting security and privacy audits to ensure compliance and address potential issues proactively Serving as the point of contact between the company and clients for privacy controls Log aggregation and analysis Manage Anti-Virus Address security and data breach related issues and incidents Minimum Requirements: CISSP, Security+ or equivalent certification 10+ years of Cyber Security experience 5+ years of IT management experience 5+ years of AWS experience 3+ years of experience with Identity & Access Management tools 10+ years of Linux & Windows Security administration Experience with managing Cloud and Container Security Experience with Network and Application penetration testing Experience with Vulnerability scanners, IDS and IPS deployment and monitoring Experience with SIEM tools Experience in developing, documenting and implementing security standards Experience with Security Automation and Orchestration tools Experience with Incident Response & Management, Vulnerability Management, Patch Management Experience managing security operations and teams Ensure Customer Satisfaction Ensure success and be accountable for individual product/project Accountable for Quality of the product/project and deliverables Drive Continual improvement programs to bring organization efficiencies process, tools, skills etc. Represent as appropriate in Inspections and Audits (External and Internal) and drive action plans to closure Ensure deep dive conduct of RCAs and ensure CAPAs to closure Ensure a metrics driven organization Additional Qualifications: Experience with Datadog or equivalent monitoring tools (Logz.io, Splunk, Nagios, SumLogic) Experience with practices such as Change Management and Configuration Management Experience with Infrastructure as Code and tools such as Chef, Ansible, Puppet Experience hardening Operating Systems and Applications (Centos, RHEL, Ubuntu, Windows) Endpoint security management Experience working in GxP environments Experience with practices such as Change Management and Configuration Management
Business Analyst
Codestore Technologies Pvt Ltd
General Skills: Excellent in reporting tools and techniques, presentation skills Strong communication skills Excellent analytical skills Strong interpersonal communication and management skills Demonstrated problem-solving skills Process improvement Strong understanding of statistics and ability to represent data effectively to higher management Roles and Responsibilities: Analyze complex business problems and determine an IT solution Gather data and analyze business and user needs Coordinate the development of documentation to enable implementation and turnover of the process of the system Implement, lead, and audit progress with the development process and quality initiatives as appropriate to the project and product needs Ownership of standards-based compliance or process improvement efforts, as required by programs and as appropriate to project and product needs Participate in and implement global software quality improvement initiatives and processes, ensuring adherence to project standards and timely, measurable results Leverage effective, clear, and timely communication via all available written and verbal forms Ensure commitments and progress to schedules remain clear, reasonable, proactively monitored, and timely reported to the Project Manager Implement development plans and coach individuals to reach their maximum potential Provide regular constructive feedback on performance/development and address poor/mediocre performance in a timely manner Regularly communicate company news and team progress against the business plan Create team spirit and coordinate between the technical team and higher management Knowledge of preparing BRD, SOW, and RFP documents Experience in writing user stories Define the objectives and scope of the business system Proactively maintain awareness of development methodology and standards to improve project, product, or process quality Conduct post-project evaluations Plan and oversee new marketing initiatives Create a detailed Scope of Work document
Process Analyst Claims
Ibm India
A career in IBM Consulting means collaborating with global clients and being part of IBM BPO, a division that accelerates digital transformation with agile methodologies, process mining, and AI-powered workflows. You ll work with innovative companies to improve their hybrid cloud and AI journeys, supported by IBM s powerful technology platforms, including IBM Software and Red Hat. Curiosity, creativity, and continuous learning are at the heart of success at IBM. You ll be guided by mentors and coaches who encourage you to challenge the norm, explore new ideas, and deliver innovative solutions for a wide network of clients. Your Role and Responsibilities As a Process Associate Insurance (Claims), you will handle the processing of Life and Annuity Insurance Claims. You ll ensure timely and accurate claims investigation, processing, and payment, while meeting productivity and quality standards. Key Responsibilities: Investigate and process insurance claims, including validating documents and calculating benefit amounts. Release approved claims payments to beneficiaries. Meet daily, weekly, and monthly productivity and quality targets. Required Technical and Professional Expertise Graduate degree (except B.Tech/Technical Graduation/Law). Minimum 1.5 years of experience in Life/Annuities products Claims Processing. Excellent communication skills English (both written and verbal). Strong analytical skills, proactive mindset, and ability to identify issues and suggest solutions. Basic computer knowledge with a typing speed of 35 words per minute. Preferred Technical and Professional Expertise Proficiency in MS Office applications. Self-directed, ambitious, and target-driven achiever. Proven ability to analyze complex data with strong interpersonal and organizational skills. Qualification : Graduate degree (except B.Tech/Technical Graduation/Law).
Senior Business Analyst - Lending Domain (clos/rlos)
Neugen Laboratories
Responsibilities: 1. Stakeholder Collaboration: Work closely with business stakeholders to understand their objectives, processes, and requirements. Facilitate discussions to gather and prioritize business needs and objectives. 2. Requirements Elicitation & Documentation: Use various techniques such as interviews, workshops, and document analysis to elicit, analyze, and document business requirements. Translate business requirements into functional specifications, user stories, and process flows. 3. Cross-Functional Team Collaboration: Collaborate with developers, QA analysts, project managers, and other teams to ensure solutions meet business needs and are delivered within time and budget constraints. Facilitate smooth communication between business and technical teams to align on requirements. 4. Impact Analysis & Risk Management: Conduct impact analysis and risk assessments to evaluate the effects of proposed changes and identify potential risks and dependencies. 5. Support for New System Development: Guide the development and implementation of new systems and processes. Provide training, documentation, and support to end users. 6. Testing & Quality Assurance: Participate in testing activities such as test planning, execution, and defect management. Ensure solutions meet the required quality standards and align with user expectations. 7. Performance Monitoring & Optimization: Track and monitor key performance indicators (KPIs) and metrics to evaluate the effectiveness of implemented solutions. Identify opportunities for further optimization. 8. Continuous Improvement: Stay updated on industry trends, emerging technologies, and best practices. Drive innovation and continuous improvement within the organization. Qualifications: Experience: 7+ years of experience as a Business Analyst or in a similar role. Proven experience in the lending domain (consumer, mortgage, personal loans, etc.) is a must. Skills: Strong analytical and problem-solving skills with the ability to analyze complex business processes. Expertise in business analysis techniques like requirements elicitation, process modeling, and user story mapping. Strong communication and interpersonal skills to interact with stakeholders at all levels. Methodologies & Tools: Knowledge of Agile methodologies and experience working in Agile environments is preferred. Familiarity with business analysis tools and techniques to streamline processes. Preferred Attributes: Experience in transforming business needs into actionable technical requirements. Ability to identify opportunities for process optimization and system improvements. Excellent at managing stakeholder expectations and ensuring solutions are delivered efficiently.
Sr. Business Analyst
S&p Global
The Role We are seeking a Senior Business Analyst to support our Fixed Income Pricing business within the Market, Data, and Valuations (MDV) division, based in Noida, India. The Team This role is part of the Product Development team within Fixed Income Pricing. The team drives product development execution across the pricing business, covering asset classes such as Credit, Bonds, and Loan Pricing. The Impact This position is crucial for delivering product roadmaps that drive revenue growth and business success. The role involves collaboration with cross-functional teams to define, execute, and track roadmaps. Opportunity to work with a highly focused team that innovates, defines, and delivers new initiatives while maintaining existing business. Exposure to a wide range of S&P Fixed Income products. Collaboration with stakeholders across various levels and functions. Significant learning and career growth opportunities within S&P Global. Responsibilities Collaborate with a cross-functional and geographically dispersed team to ensure timely and effective delivery of key project milestones. Act as a product owner/business analyst for multiple high-impact initiatives. Define and maintain product roadmaps in partnership with cross-functional stakeholders. Facilitate requirement-gathering sessions and deliver detailed business and functional requirements, user stories, and feature files. Resolve ambiguities in scope and requirements to ensure successful delivery. Conduct User Acceptance Testing (UAT) and provide regular status updates to senior stakeholders. Manage internal communications on project milestones, issues, and risks to keep business stakeholders and leadership informed. Educational Background: BA/BS/MBA in finance, business, or computer science. Experience: 5+ years as a product owner or business analyst, preferably in an Agile/Scrum environment. Familiarity with geographically dispersed, large teams. High-level understanding of databases and programming concepts. Strong knowledge of product lifecycles, creating specifications, and designing mockups. Proven ability to interface with both technical and non-technical teams. A professional, detail-oriented, energetic personality with a strong commitment to teamwork and success. Qualification : BA/BS/MBA in finance, business, or computer science
Technical Product Specialist
S&p Global
The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.
Finance Analyst
Mott Macdonald
Core Responsibilities: Assisting manager in performing credit checks, financial due diligence, data analysis for the business across the globe with shorter turnaround times. Working closely with global stakeholders for validating financial and non-financial data with quick turnaround time to support the group business in making data driven decisions. To actively research and scrutinize a variety of data sources to extract and evaluate relevant data and assist in making financial reports for the global business. High quality data (Financial / Non-Financial Data) collation, analysis, extraction and entering the data in work tools as per guideline specifications for assigned vertical. To carry out regular audits on the data ensuring currency, consistency, completeness and correctness is achieved. Supports Manager with financial reporting, credit management, treasury (including banking, mandates), and internal controls in the Country. Prompt processing of Accounts Receivable invoicing, and payment of Accounts Payable invoices, Site returns, staff expenses and processing inter-entity billing journals and preparing supporting invoices where relevant. Investigate and clear invoicing queries, including allocation of cash receipts and debtor follow up. Ensure credit notes are approved in line with delegated authorities Help the manager in reviewing existing Finance Processes, develop process flowcharts, provide recommendations on improvements, and implement changes. Assist in monitoring intercompany accounts to ensure the transactions are valid, reconciled and settled as appropriate with guidance from group Treasury. Assist Manager with internal and external audits. Candidate specification: MBA Finance/ M.Com. with experience of 0-2 years. Good analytical ability with effective communication and interpersonal skills Fluent English (both written and verbal). Strong ability of searching correct data over the internet and other online resources Flexibility to work longer hours at peak times as required Conversant in the use of Microsoft products and experience in other ERP systems Willingness to undertake business travel as required around India Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. Qualification : MBA Finance/ M.Com. with experience of 0-2 years.
Senior Test Analyst
Hcltech
Job Summary: As a Senior Test Analyst, you will be responsible for ensuring the quality of software through thorough testing processes. You will collaborate closely with project stakeholders to create comprehensive test plans, oversee the execution of test scripts, and continuously improve the testing methodologies. Key Responsibilities: Test Plan Development: Collaborate with project stakeholders to develop comprehensive test plans based on project requirements, objectives, and deliverables. Define the testing scope, goals, and deliverables to ensure alignment with the project s needs. Client and Team Collaboration: Engage in functional and technical discussions with clients and internal teams to understand functional and design specifications. Highlight any performance concerns or inconsistencies and ensure that appropriate test environments and infrastructures are maintained and up-to-date. Process Improvement: Identify opportunities for improving testing methodologies and tools. Implement best practices and innovative solutions to enhance the efficiency and effectiveness of the testing process. Automation Testing: Oversee the creation and execution of automated test scripts. Ensure the automated tests are consistent, aligned with quality standards, and help minimize risk exposure. Mentorship & Guidance: Provide mentorship and guidance to junior QA engineers in using the testing framework. Help enhance their technical capabilities and improve productivity. Requirements: Proven experience in quality management and testing. Strong experience in developing and executing test plans. Expertise in automation testing and test script development. Ability to identify process improvement opportunities in testing methodologies. Strong mentoring and coaching skills for junior QA engineers. Qualification : Any Graduate
Specialist - Presales
Hcltech
Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology
Process Lead / Engineer
Nuberg Epc
Process Lead / Process Engineer Location: Noida Experience: 5 20 Years Industry: Chemical Process | Oil & Gas | Refinery | Petrochemical | Fertilizer Employment Type: Full-Time Role Overview: We are seeking an experienced Process Lead / Process Engineer to join our engineering team. The ideal candidate will have a strong background in process design and engineering within sectors such as oil & gas, refineries, petrochemicals, fertilizers, or chemical process plants. This role involves technical review and enhancement of basic engineering packages (BEPs), ensuring optimum operability, and driving value engineering. Key Responsibilities: Basic Engineering Package (BEP) Review Analyze and provide value-added recommendations to basic engineering packages for improved operational efficiency. Identify areas for optimization in plant operability and process control. Process Design Optimization Provide technical input for the design and selection of pumps, control valves, and other critical process equipment. Review and validate process data sheets for control valves, flow transmitters, level instruments, etc. Stakeholder Coordination & Communication Lead and participate in internal departmental meetings, client discussions, vendor interactions, and management reviews. Ensure clear and consistent communication across all project stakeholders. Required Skills & Qualifications: Bachelor s degree in Chemical Engineering or related field (Master s preferred for senior roles) 5 to 20 years of experience in process engineering in relevant industries Strong understanding of process instrumentation, control systems, and equipment design Proven ability to review and improve basic engineering documentation Effective leadership, coordination, and interpersonal skills Strong communication skills, both written and verbal Preferred Industry Experience: EPC/EPCM companies or plant owners in sectors including: Oil & Gas Refineries Petrochemicals Fertilizers Chemical Process Plants If you're passionate about driving engineering excellence and optimizing complex industrial processes, apply now to be a part of our growing team. Qualification : Bachelors degree in Chemical Engineering or related field (Masters preferred for senior roles)
Manager, Statistical Analysis
Fiserv
Position: Manager, Statistical Analysis Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: Fiserv is a global leader in fintech and payments, moving money and information millions of times daily quickly, reliably, and securely. Whether you swipe a card, pay via mobile app, or withdraw cash, Fiserv plays a vital role. Join us and make an impact on a global scale. Role Overview: As a Manager, Statistical Analysis, you will be a key driver of enterprise automation projects at Fiserv. This role requires developing detailed project plans, mentoring teams, managing resources, engaging stakeholders, and proactively mitigating risks to ensure alignment with strategic business objectives. What You Will Do: Project Planning and Management Develop comprehensive project plans covering timelines, budgets, resources, and milestones. Ensure all project activities align with corporate goals and strategies. Continuously monitor progress and adjust plans as needed. Team Leadership and Coordination Lead, mentor, and foster collaboration within project teams. Organize regular meetings to address issues and provide constructive feedback. Clarify roles and responsibilities to promote cohesive teamwork. Stakeholder Management Engage senior stakeholders to provide strategic updates and gather feedback. Identify and mitigate significant risks throughout the project lifecycle. Ensure deliverables meet Fiserv s quality standards. Resource Allocation Secure and optimize resources for maximum efficiency. Manage budgets to prevent overspending. Risk Management Proactively identify potential risks and implement effective mitigation strategies. Deploy contingency plans to maintain project momentum. What You Will Need: Education Bachelor s or Master s degree in Computer Science or a related field. Experience 10+ years leading delivery teams, especially in implementing automation solutions. Technical Skills Deep understanding of development and test automation technologies. Leadership Skills Strong leadership and team management capabilities across cross-functional groups. Communication Excellent ability to communicate complex ideas to technical and non-technical stakeholders. What Would Be Great to Have: Familiarity with the Banking and Payments domain. This role offers an exciting opportunity to lead innovation in enterprise automation while promoting a culture of collaboration and excellence at Fiserv. Qualification : Bachelors or Masters degree in Computer Science or a related field.
Business Analyst - Senior Manager (Offline Merchants)
Paytm
Business Analyst - Senior Manager (Offline Merchants) Location: Noida, Uttar Pradesh (On-site) Company: Paytm India s Leading Mobile Payments & Financial Services Platform About Paytm Paytm is India s pioneer in mobile payments and financial services distribution, revolutionizing commerce for millions of small businesses. Our mission is to empower half a billion Indians by bringing them into the mainstream economy through innovative technology. About the Team Our platform is experiencing rapid growth fueled by the adoption of multiple products. Understanding merchant pain points and delivering data-driven solutions are key to our success. This role focuses on driving merchant growth and monetization on the Paytm for Business (Bu) app. Role Overview As a Senior Manager Business Analyst, you will be the backbone of Paytm s merchant growth strategy. You will analyze large-scale data, build automated dashboards, and collaborate with cross-functional teams to drive monthly active user (MAU) growth and business monetization. Key Responsibilities Collaborate with the merchant growth team to drive MAU growth on the Paytm for Business app. Analyze data to identify trends, patterns, and insights that influence strategic decisions and improve Paytm s business outcomes. Design, develop, and maintain automated dashboards to monitor performance and inform stakeholders. Manage databases and data systems, ensuring data is organized and easily accessible for analysis. Prepare comprehensive reports for management highlighting key trends, insights, and future predictions. Skills & Qualifications 3 6 years of experience in business/data analysis, preferably in fintech or e-commerce. Strong problem-solving skills with the ability to identify the right data for hypothesis testing and derive actionable insights. Expertise in Excel, SQL, and Hive for handling and analyzing large datasets. Experience in developing automated dashboards and performance management tools. Excellent communication and project management skills to effectively engage with business stakeholders. Familiarity with web analytics platforms is a plus. Contribute to the largest fintech lending and payment ecosystem in India, with over 500 million users and 21 million merchants. Work in a vibrant, fast-paced environment that encourages innovation and personal growth. Play a pivotal role in shaping India s largest digital lending and merchant growth story. Excited to drive merchant growth at scale? Join Paytm and be part of India s fintech revolution!
Associate
Maxval Group
Associate
Workforce Management Associate
Allianz Technology
JOB DETAILS / ROLE PURPOSE: This role consists of managing the Workforce Planning of the Finance Factory, as well as the related costs. This role is part of the People Management department of Performance Steering division, part of the Finance Factory. It implies to guarantee IT tools, develop and maintain internal controls & procedures, monitor performance of the activities in order to ensure the excellence of the operations under responsibility: Strategic Workforce planning, Recruitment and Exit and HR analytics. KEY RESPONSIBILITIES: Strategic Workforce Planning Analyze the current Finance Factory workforce. Conduct skills gap analysis. Conduct HR cost analysis, including salary, training costs, travels & expenses Anticipate future changes and requirements. Develop, implement and monitor an action plan. Recruitment and Exit Ensure replacements and new positions are timely validated. Monitor and communicate the recruitment and exit status. Monitor and report recruitment and exit statistics. Ensure the HR database is always accurate. HR analytics Ensure HR data in SuccessFactors and HR systems are accurate. Monitor and report HR analytics. PROFILE KEY REQUIREMENTS: Qualifications & Experience Strong analytical skills. Ability to synthesize. Ability to consolidate large volume of data into structured and simple outputs. Ability to arbitrate and prioritize. Ability to interact with all levels of the organization. Solutions and results oriented. Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge. Initiative: Capacity to learn. Ability to undertake initiative. Customer service: Ability to innovate and seek for advances in technology and practices. Other Skills: Excellent written and verbal communication. Networking skills: Ability to liaise with members of other functions. Ability to work and communicate with different cultures, levels and organizations world-wide. Finance: Finance Acumen HR Acumen Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.
Lead Software Engineer Software
Addverb Technologies
Job Title: Lead Software Engineer Location: Noida, India Overview: Join Addverb and be part of a transformative journey as we revolutionize warehouse operations through automation. As the Lead Software Engineer, you will provide strategic guidance and technical leadership to the development team, empowering them to design and deliver innovative, high-quality products. Addverb, the largest robotics company in India, offers you the chance to work in a collaborative, dynamic environment that thrives on diversity and multidisciplinary collaboration. With international exposure and a flexible work culture based on freedom and responsibility, Addverb provides endless opportunities for personal and professional growth. Role Overview: As the Lead Software Engineer, your primary responsibility is to provide technical leadership, ensuring the team delivers innovative products on time and to the highest quality standards. You will take full ownership of product development and implementation, leading your team to execute projects successfully while exceeding customer expectations. Your role will also involve fostering collaboration across teams to ensure the seamless execution of tasks and the achievement of project goals. Key Responsibilities: Project Planning and Coordination: Ensure tasks are created on Azure before project implementation begins. Collaborate with the Project Management team to finalize resource requirements based on task timelines and scope. Database and Application Design: Work with the Software Architect to define the database and application structures based on project requirements. Code Review and Integration: Ensure all assigned tasks align with the Functional Requirement Document (FRD). Review and merge code changes implemented by the development team, ensuring consistency and high-quality output. Hands-on Product Development: Take an active role in hands-on development for the assigned product or module, ensuring high standards of code quality and functionality. Customer Collaboration: Engage with customers to fully understand their automation requirements, ensuring the product meets their needs and expectations. Key Skills, Qualifications, and Experience: Education: B.Tech in Computer Science, Information Technology, or a related field. Experience: 5-8 years of experience in software development, with a proven track record of delivering successful products. Technical Expertise: Strong understanding of software development principles, database architecture, and application design. Project Management Collaboration: Experience working closely with project management teams to align development efforts with timelines and resource requirements. Hands-on Development: Experience in hands-on development, including coding, debugging, and troubleshooting, especially in product and module development. Customer Interaction: Ability to work directly with customers to understand their needs and translate those into technical solutions. Innovative Work Environment: Work at the forefront of warehouse automation and contribute to revolutionary robotics technology. Collaborative Culture: Collaborate with like-minded, intellectual professionals in a diverse and dynamic environment. Growth Opportunities: Access international exposure, a flexible work culture, and endless opportunities for personal and professional development. Freedom with Responsibility: Thrive in a culture that values autonomy while empowering you to take ownership of projects and drive their success. If you're an experienced software engineer passionate about robotics and automation, join us at Addverb to make a meaningful impact in the world of warehouse technology. Qualification : B Tech (CS/ IT or equivalent)
Java - Project Leader/project Manager
Newgen Software
Position: Project Manager Experience: 10-16 Years Responsibilities: Own the entire delivery of assigned projects. Manage multiple projects with a team size of 10-15 members, including middle management (PL/GL/TL) and their teams. Ensure end-to-end project delivery, controlling Project Delivery Metrics across the project lifecycle. Track project requirements and implementation through all phases. Participate in business meetings with Function/Delivery Heads, review contracts, conduct risk analysis & mitigation, and update management accordingly. Manage both Fixed Price Projects (FPP) and Time & Material (T&M) projects across diverse functional domains. Review and ensure preparation of key project documents, including: System Architecture External & Internal Specifications Software Development Plan, Configuration Management Plan, and Project Plan Technical Documentation Weekly Status Updates for all stakeholders Act as the primary client contact for project-related matters. Coach and mentor project members, providing guidance and support. Conduct performance appraisals and counseling for team members. Identify training needs (technical and managerial) and implement relevant training programs. Ensure all project processes comply with Newgen Quality Systems and Procedures. Desired Profile: B.E/B.Tech in CS/IT or MCA/M.Tech (or equivalent degree). 10-16 years of relevant experience across diverse development projects. Strong knowledge of Object-Oriented Programming (OOP), Multi-Tier Software Development, Component Architecture, and Web-Based Software. Proficient in Core Java, JSP, Servlets, EJB, Oracle/SQL. Experience with project planning, budgeting, and quality assurance processes. PMP or PMI certification is desirable. Domain knowledge of BFSI is an added advantage. Qualification : B.E/B.Tech in CS/IT or MCA/M.Tech (or equivalent degree).
Associate Consultant
Hcltech
Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.
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